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Dissertations / Theses on the topic 'Internet banking'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

Hedman, Emelie. "Internet banking : - what influences Internet banking adoption." Thesis, Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-33038.

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2

Kaushan, I. "Internet banking." Thesis, Видавництво СумДУ, 2004. http://essuir.sumdu.edu.ua/handle/123456789/22820.

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3

Karlsson, Malin. "Internet Banking Apps." Thesis, Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-32928.

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4

Eriksson, M., and C. Schuster. "Customer loyalty in Internet banking." Thesis, Kristianstad University College, School of Health and Society, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hkr:diva-4808.

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<p>In the recent years the way to do banking has changed. Internet banking has grown and a lot of niche banks working mainly with the Internet as a medium has entered the Swedish bank market. How to keep the customer loyal online in a very competitive environment has become a main question for the banks. </p><p>The aim of this dissertation is to test what factors impact bank customer loyalty in an online environment. A positivistic research philosophy, a deductive research approach, an explanatory purpose and a quantitative research method are adopted for the research. </p><p>It was found that

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5

Siu, Pui Leng. "Internet : a banking distribution channel." Thesis, University of Macau, 2003. http://umaclib3.umac.mo/record=b1636770.

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6

Dusyk, R., and V. Hetma. "Internet-banking: development and prospects." Thesis, Ukrainian Academy of Banking of the National Bank of Ukraine, 2009. http://essuir.sumdu.edu.ua/handle/123456789/61258.

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7

Johnson, M. J. "A new approach to internet banking." Thesis, University of Cambridge, 2008. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.605643.

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This thesis investigates the protection landscape surrounding online banking. First, electronic banking is analysed for vulnerabilities and a survey of current attacks is carried out. This is represented graphically as an attack tree describing the different ways in which online transactions can be attacked. The discussion then moves onto various defences which have been developed, categorizing them and analyzing how successful they are at protecting against the attacks given in the first chapter. This covers everything from TLS encryption through site phishing site detection to two-factor aut

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8

Law, Kritika. "Impact of perceived security on consumer trust in online banking a dissertation submitted to the Graduate Faculty of Design and Creative Technologies, AUT University in partial fulfilment of the requirements for the degree of Master of Computer and Information Sciences." Abstract. Full dissertation, 2007.

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9

Damiano, André Luis. "As fraudes no Internet Banking e sua evolução para o Social Banking." Universidade de São Paulo, 2013. http://www.teses.usp.br/teses/disponiveis/18/18157/tde-12092013-094137/.

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A tecnologia da informação e comunicação é um fator importante no desenvolvimento futuro da indústria de serviços financeiros, com especial atenção ao setor bancário. A maioria dos bancos utiliza a Internet como um canal estratégico de distribuição onde seus serviços e produtos possuem uma relação muito próxima com o conceito mais amplo possível de marketing, aquele que descreve plenamente um ambiente e um nicho de negócio e onde o desenvolvimento e evolução deste canal associa-se diretamente a própria evolução do marketing em si. O tema central deste trabalho é apresentar uma revisão bibliogr

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10

Jansson, Erika, and Maria Letmark. "Customer Loyalty in an Internet Banking Context." Thesis, Södertörn University College, School of Business Studies, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-354.

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<p>The importance of Internet in banking increases as more people use Internet as their main channel in contacts with their bank. This poses both possibilities and threats to the bank and having loyal customers become more important. To enhance our understanding of customer loyalty in an Internet banking context we have made interviews and constructed a questionnaire, based on a theoretical ground consisting of loyalty and some concepts related to loyalty. The respondent rate was low, but we still mean that we can outline some tendencies on customer loyalty through this material.</p><p>During

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11

Kwong, Shui Man. "Obstacles of adopting internet banking in Macao." Thesis, University of Macau, 2006. http://umaclib3.umac.mo/record=b1636416.

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12

Klaesson, Markus. "Dimensions of a successful internet banking service." Thesis, Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-33053.

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13

Maruatona, Omaru. "Internet banking fraud detection using prudent analysis." Thesis, University of Ballarat, 2013. http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/59631.

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The threat posed by cybercrime to individuals, banks and other online financial service providers is real and serious. Through phishing, unsuspecting victims’ Internet banking usernames and passwords are stolen and their accounts robbed. In addressing this issue, commercial banks and other financial institutions use a generically similar approach in their Internet banking fraud detection systems. This common approach involves the use of a rule-based system combined with an Artificial Neural Network (ANN). The approach used by commercial banks has limitations that affect their efficiency in cur

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14

Jaruwachirathanakul, Bussakorn. "Determinants of internet banking adoption in Thailand." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2003. https://ro.ecu.edu.au/theses/1490.

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Increasingly competition in the financial services sector is forcing service providers to develop and utilise alternative delivery channels (Daniel, 1999). Within the sector, banking has always been a highly service intensive activity that relies heavily on technology to acquire, process, and deliver services and information to consumers (Tan & Teo, 2000). The emergence of the Internet has provided a way for banks to improve the efficiency of their service delivery and to gain a competitive advantage by reducing the number of brick-and-mortar branches. The study investigated the adoption of ln

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15

Knüfermann, Markus. "Angebotsgestaltung im Internet-Banking für Privatkunden deutscher Sparkassen - Internet banking service strategies of German saving banks in the residential market." Gerhard-Mercator-Universitaet Duisburg, 2002. http://www.ub.uni-duisburg.de/ETD-db/theses/available/duett-06062002-210958/.

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Internet banking is frequently classified as an extension of conventional distribution channels for financial services in the retail market. The present study empirically investigates the internet banking strategies of German saving banks. The study develops marketing strategy recommendations for the saving banks which take into account the results of the empirical analysis.

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16

Karlsen, Kåre Nordvik, and Tarje Killingberg. "Profile based Intrusion Detection for Internet Banking Systems." Thesis, Norwegian University of Science and Technology, Department of Computer and Information Science, 2008. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-9731.

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<p>A review of publications treating security in Internet banking systems has uncovered a practice that finds security by obscurity just as important as actual security measures. The key reason for this is that security measures do not provide a sufficient return on investment by fraud and misuse detection. Hence, the banks have so far taken the risk of providing poor security in their systems, and instead compensated the compromised users. This introduces the need for a cost-efficient, non-intrusive and customizable novel fraud and misuse detection system. This report describes the work done

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17

Rodrigues, Ana Isabel Abreu. "Determinantes da utilização do internet banking em Portugal." Master's thesis, Escola Superior de Tecnologia e Gestão de Oliveira do Hospital, 2013. http://hdl.handle.net/10400.26/17720.

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18

Knüfermann, Markus. "Angebotsgestaltung im Internet-Banking : für Privatkunden deutscher Sparkassen /." Wien [u.a.] : Springer, 2003. http://www.gbv.de/dms/zbw/376332646.pdf.

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19

Knutsson, Andreas. "The importance of bank brands to Internet banking." Thesis, Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-32944.

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20

Jakobsson, André. "Swish or Internet banking - the case of Sweden." Thesis, Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-32975.

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21

Thoene, Claudius, and Julian Kneubuehler. "Literature review of the field of Internet Banking." Thesis, Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-33322.

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22

Bart-Williams, Edem. "Determinants of internet banking adoption by banks in Ghana." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/3715.

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Growth in information and communication technology (ICT) is drastically changing the way businesses, especially in the service industries, are conducted. The financial services industry and banking in particular, is not excluded from this technology explosion. Internet banking, even though not new in advanced countries, is a new transaction channel being used by banks in some parts of Africa, especially Ghana, to offer various products and services to their customers. However, this medium has not been fully exploited by these banks as there are many hurdles the banks must triumph over. In depl

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23

Lau, Marcelo. "Análise das fraudes aplicadas sobre o ambiente Internet Banking." Universidade de São Paulo, 2006. http://www.teses.usp.br/teses/disponiveis/3/3142/tde-19092006-164238/.

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Este trabalho identifica sob o contexto da tecnologia, negócio, engenharia social e investigação a ocorrência de fraudes sobre o ambiente Internet Banking. A pesquisa relata a evolução dos métodos utilizados pelos fraudadores para efetivação da fraude desde seu o início, no ano de 2002 à evolução na sofisticação dos meios utilizados para os ataques até meados de 2005. Como a análise se baseou em um estudo de caso, coletou-se um número quantitativo de incidentes no período de um ano permitindo entender neste escopo a tendência de ataques aos clientes de serviços Internet Banking. E com pleno do

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24

Lei, Sao Lai. "Banking on the internet : impact on customers and management." Thesis, University of Macau, 2001. http://umaclib3.umac.mo/record=b1636240.

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25

Nilsson, Daniel. "Transactions in cyberspace : the continued use of Internet banking /." Stockholm : Economic Research Institute, Stockholm School of Economics (EFI), 2007. http://www2.hhs.se/efi/summary/739.htm.

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26

Yousafzai, Shumaila Yakub Khan. "Internet banking in the UK : a customer behaviour perspective." Thesis, Cardiff University, 2005. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.430358.

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27

Hendricks, Henry Robert. "The service quality of internet banking in South Africa." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53685.

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Thesis (MBA)--Stellenbosch University, 2003.<br>ENGLISH ABSTRACT: The internet is widely regarded as a major driving force that is changing the business environment in terms of industry boundaries, competitive forces, and the character of business practices. Electronic commerce on the internet provides businesses and consumers with an alternative choice to conduct their business transactions. In the services research literature the component of electronic commerce that receives the most attention, is the business-to-business component. This study focuses on the business-to-consumer compo

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28

Karlsson, Malin. "Internet banking app quality compared to other utilitarian apps." Thesis, Högskolan i Halmstad, Akademin för ekonomi, teknik och naturvetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-33013.

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29

Kochubey, P. "Development of the bank technologies in Ukraine. Internet-banking." Thesis, Ukrainian Academy of Banking of the National Bank of Ukraine, 2009. http://essuir.sumdu.edu.ua/handle/123456789/61322.

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30

Lam, Wing-suen, and 林穎旋. "Hong Kong's E-banking development on China's Mainland." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2003. http://hub.hku.hk/bib/B27027703.

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31

Podder, Braja. "Factors influencing the adoption and usage of internet banking a New Zealand perspective : this thesis is presented as a part of the requirements for the award of the degree of Master of Information Technology at the Auckland University of Technology, June 2005." Full thesis. Abstract, 2005.

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32

Tsui, Kin-kei Ivan, and 徐建基. "Analysis of internet banking services for Hong Kong banking industry: the case of Hong Kong Bank." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31267725.

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33

Tsui, Kin-kei Ivan. "Analysis of internet banking services for Hong Kong banking industry : the case of Hong Kong Bank /." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18003102.

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34

Aburrous, Maher R., M. Alamgir Hossain, F. Thabatah, and Keshav P. Dahal. "Intelligent quality performance assessment for e-banking security using fuzzy logic." IEEE Computer Society Press, 2008. http://hdl.handle.net/10454/2493.

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Security has been widely recognized as one of the main obstacles to the adoption of Internet banking and it is considered an important aspect in the debate over challenges facing internet banking. The performance evaluation of e-banking websites requires a model that enables us to analyze the various imperative factors and criteria related to the quality and performance of e-banking websites. Ebanking site evaluation is a complex and dynamic problem involving many factors, and because of the subjective considerations and the ambiguities involved in the assessment, Fuzzy Logic (FL) m

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35

Johansson, Alfred. "Security and internet banking : How satisfied are users with internet banking security?" Thesis, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-32631.

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36

Huang, Haiyu. "Interactive internet banking system." Thesis, 2002. http://spectrum.library.concordia.ca/1725/1/MQ68468.pdf.

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With the popularity of the Internet, client/server software systems have been under tremendous growth. The banking system is one of the most important application domains that are naturally adopting the client/server solution. Currently available banking systems are based on human-machine (between bank customers and application server) interaction model, which can only accomplish simple bank transactions. Interactive Internet Banking System (IIBS) is an interactive client/server application, which allows bank customers to access traditional bank services and interact with bank representatives

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37

Li-Ching, Chen, and 陳麗菁. "Legal Analysis on Internet Banking." Thesis, 2005. http://ndltd.ncl.edu.tw/handle/93099112291923610837.

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碩士<br>東吳大學<br>法律學系<br>93<br>英文摘要： E-Commerce is the most prevailing selling way of banking products. It’s not only reducing the cost of business transaction, but also enhancing the scope of services, above all, the imagine of the bank. This research primarily focus on the legal analysis on internet banking, especially by adopting the comparative legal study method in order to discuss legal problems involved in internet banking business. Since currently there is no regulation about electronic transactions in consumer credit protection in Taiwan, therefore, by contrasting with other advanced exp

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38

"Internet banking in Hong Kong." Chinese University of Hong Kong, 1997. http://library.cuhk.edu.hk/record=b5889036.

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by Chan Wing-Fung.<br>Thesis (M.B.A.)--Chinese University of Hong Kong, 1997.<br>Incldues bibliographical references (leaves 71-73).<br>ABSTRACT --- p.ii<br>TABLE OF CONTENTS --- p.iv<br>LIST OF TABLES --- p.vi<br>ACKNOWLEDGEMENTS --- p.vii<br>Chapter<br>Chapter I. --- INTRODUCTION --- p.1<br>Internet banking --- p.1<br>Chapter II. --- INTERNET BANKING: AN OVERVIEW --- p.4<br>Banking Evolution --- p.4<br>The Emergence of Internet Banking --- p.7<br>Find/SVP Survey on Internet Banking --- p.9<br>General Performance Attributes of Internet --- p.11<br>Internet as a new delivery channel

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39

WU, WANG-JU, and 巫旺儒. "Internet Banking System Reconstruction Project." Thesis, 2014. http://ndltd.ncl.edu.tw/handle/8p9qpk.

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碩士<br>國立臺灣科技大學<br>資訊管理系<br>102<br>Due to the vigorous development of electronic banking, new information architectures usually are introduced for the internet banking application system in 5 to 7 year cycle to meet the sustainable information needs of the business. However, the software development work is highly risky. The successful software outsourcing depends on the mutual trust and close cooperation between both parties of the contract. The risk is especially high for large projects, which are influenced by many variable factors such as broad scope, long time frame and high costs etc. How

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40

Van, Dyk Tobias Jan. "Usability and Internet-based banking." 1999. http://hdl.handle.net/10500/16298.

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Usability refers to the study and measurement of the quality of human-computer interaction. Internet-based banking is a task-oriented, goal-directed, Web-based, E-commerce application where users access and manipulate bank accounts remotely through a Web browser interface. The examination of the usability of this interaction through the distributed medium of the Internet formed the research basis. The aims of the research are to review the application of general usability principles and properties to Internet-based banking, examine existing usability guidelines for hypermedia and Web des

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41

Ferreira, Maria Joselyn dos Ramos. "Desenvolvimento Widgets para internet banking." Master's thesis, 2017. http://hdl.handle.net/10400.13/1857.

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This abstract emerges to expose the complete experience for the project developed during the curricular internship included in the conclusion plan for the Master’s Degree in Computer Engineering from the University of Madeira. The internship took place in EXICTOS, a company specialised in the development of software for the financial sector. Technology is being commonly used to facilitate everyday tasks, one of those tasks being banking operations which are a perfect fit for adaptation and usage with the Internet using Web applications or mobile devices. Given the complexity of

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42

Hsieh, Chun-lan, and 謝雋蘭. "The Internet Banking Service Quality." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/51674154225635135339.

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碩士<br>國立臺北大學<br>企業管理學系碩士在職專班<br>100<br>In today's competitive environment, the "service" has become a niche to create competitive advantage, more and more the face of customer service needs, in order to maintain good customer relations to the pursuit of sustained competitive advantage, the need to provide more in line withquality of service users need to improve customer satisfaction. How to make good use of information technology, the use of minimal resources to achieve the best and most effective quality of service, improve customer service to gain a competitive advantage to ensure that the

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43

PATRA, RITESH KUMAR. "CONSUMER ADOPTION OF INTERNET BANKING." Thesis, 2017. http://dspace.dtu.ac.in:8080/jspui/handle/repository/17004.

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Internet is progressively utilized by banks as a channel for accepting guidelines and conveying their items and administrations to their clients. Distinctive banks take after various levels for giving administrations on web. Contrasted with banks abroad, Indian banks offering on the web benefits still have far to go regarding number of clients and adequate framework set up. Different security alternatives are set up or are being taken; nonetheless, Certification Authority is as yet missing in India. Additionally there are different dangers related with internet banking, for example, Ope

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44

Josefsson, Therése. "Challenges with Internet banking : What do users have most to complain about with Internet banking?" Thesis, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-32913.

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45

Chen, Shyi-Ru, and 陳錫儒. "A Study on Factors Affecting Implementation of Internet Banking and Benefits / Impacts after Implementing Internet Banking." Thesis, 1998. http://ndltd.ncl.edu.tw/handle/26960471382726212941.

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碩士<br>淡江大學<br>資訊管理學系<br>86<br>Since the first Internet Bank ( Security First Network Bank, SFNB ) has been established, it makes a crucial step toward the environment of Internet financial transactions. But the implementing of Internet Bank in Taiwan is not very positive. To understand the factors and influences about Internet banking, we explored the major factors affecting Taiwan''''s financial institutes to implement Internet Banking in the point view of finan

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46

Kuo, Jing-Jing, and 郭真真. "The Development Strategies of Internet Banking." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/4jd7x2.

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47

Cheung, Vincent Wing Shun. "Consumer behavioral changes in internet banking." Thesis, 2002. http://hdl.handle.net/2429/12070.

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This paper investigates how bank customers behave differently when using Internet banking. It also explores how these behavioral changes affect banks as well as the future development of Internet banking. The study utilized the Delphi technique, a structured communication process that aids a panel of experts in the investigation of a problem. Twelve managers from three banks participated in this three-phase study. In phase one, these experts were asked to identify potential behavioral changes and predict the probable impact of these changes on banks. In phase two, they were asked to comm

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48

Chen, Yu-Ying, and 陳郁穎. "Factors Affecting Internet Banking Customer Satisfaction." Thesis, 2009. http://ndltd.ncl.edu.tw/handle/8jvja6.

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碩士<br>國立虎尾科技大學<br>經營管理研究所<br>97<br>In recent years, Internet banking has become a kind of new delivery channel for financial services, bringing many benefits to both banks and customers. Therefore, it is necessary to explore the critical factors that affect customer satisfaction in the context of Internet banking to help banks enhance their online channel and further to meet the demands of today''s consumer on online services. This study carries out a large scale survey among actual users of domestic Internet banks in July 2008 to collect our dataset and applies structural equation modeling

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49

HUANG, YU-CHIEN, and 黃于倩. "A Study of Intentions to Use Internet Banking and Mobile Banking." Thesis, 2016. http://ndltd.ncl.edu.tw/handle/60561144910707965829.

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碩士<br>華梵大學<br>資訊管理學系碩士班<br>104<br>Internet banking service is an extension of the bank access, not only to extend the service time, regardless of location, while reducing operating costs, bankers can also use the Internet to disclose financial messages and advertising merchandise, by extending online access to interact with customers, and build closer relationships with them. With the popularity of mobile devices, Internet banking and more extended to Mobile banking, anytime, anywhere and make financial services more portable, digital technology is the focus of the current financial business b

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50

"An integrated model for internet banking acceptance." 2000. http://library.cuhk.edu.hk/record=b5890191.

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by Leung Bun, Wong Kam Man.<br>Thesis (M.B.A.)--Chinese University of Hong Kong, 2000.<br>Includes bibliographical references (leaves 78-81).<br>ABSTRACT --- p.ii<br>ACKNOWLEDGEMENT --- p.iii<br>TABLE OF CONTENTS --- p.iv<br>LIST OF FIGURES AND TABLES --- p.v<br>Chapter<br>Chapter I. --- INTRODUCTION --- p.1<br>Chapter II. --- LITERATURE REVIEW --- p.4<br>Chapter III. --- RESEARCH MODEL --- p.10<br>Chapter IV. --- RESEARCH METHODOLOGY --- p.15<br>Chapter V. --- RESEARCH RESULTS --- p.20<br>Chapter VI. --- DISCUSSION OF RESEARCH RESULTS --- p.34<br>Chapter VII. --- IMPLICATIONS TO MA

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