Relevant bibliographies by topics / Internet Consumer Consumer Trust Perceived Risk Perceived Benefit Purchase Intention Purchase Decision

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Academic literature on the topic 'Internet Consumer Consumer Trust Perceived Risk Perceived Benefit Purchase Intention Purchase Decision'

Author: Grafiati
Published: 3 June 2025
Last updated: 23 June 2025

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Journal articles on the topic "Internet Consumer Consumer Trust Perceived Risk Perceived Benefit Purchase Intention Purchase Decision"

1

Rachbini, Widarto. "THE IMPACT OF CONSUMER TRUST, PERCEIVED RISK, PERCEIVED BENEFIT ON PURCHASE INTENTION AND PURCHASE DECISION." International Journal of Advanced Research 6, no. 1 (2018): 1036–44. http://dx.doi.org/10.21474/ijar01/6317.

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2

Tuteja, Geetu, Shashank Gupta, and Vaishali Garg. "Consumer Trust in Internet Shopping." Paradigm 20, no. 2 (2016): 191–215. http://dx.doi.org/10.1177/0971890716670723.

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India has seen a tremendous growth in the number of Internet users in the last decade. Despite of the increase in the number of Internet users, the penetration rate of Internet shopping in the country remains low. Hence, this article focuses on building a model around the factors that are responsible for lack of trust in Indian consumers on Internet shopping and unveiling their effect on the consumers’ buying intention. Confirmatory factor analysis (CFA) and structure equation modelling (SEM) with AMOS 20.0 was used to confirm factor structure and to perform second-order SEM on the 5-point Likert scale proposed model tested empirically on a sample of 549 individuals. Our research indicates that there are various antecedents like brand orientation, website design, prior online purchase experience, quality orientation, perceived risk, perceived security control, perceived privacy control, perceived integrity, perceived competence, third-party integration and legal framework which affects consumer trust in Internet shopping which is positively associated with an intention to buy. However, the purchase intention of Indian consumers is influenced by the trustworthiness dimension of the model which depends on the factors affecting the consumer trust in e-shopping.
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3

Nurhalim, Andres Dharma. "Analisis Pergeseran Perilaku Konsumen Dalam Niat Beli Di Sektor Otomotif E-Commerce Indonesia." Jurnal Bina Manajemen 9, no. 2 (2021): 113–25. http://dx.doi.org/10.52859/jbm.v9i2.158.

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The growth of active internet users in Indonesia is increasing positively. Smartphone users in Indonesia are projected to be the largest in the world wide. This traction creates opportunity for the presence of e-commerce. Nowadays, e-commerce is not only selling a low involvement product but also selling high involvement product in this study a new car. This study aims to analyze the relationship between social commerce construct to trust and purchase intention, consumer trust to purchase intention and perceived risks, perceived risk to purchase intention and perceived benefit to purchase intention. This study used questionnaire as tools to gather data from 200 respondents who never bought a new car through e-commerce. Partial least squares structure equation modelling (PLS-SEM) is used in this study to analyze the data. The result of this study showed that social commerce construct has influence on trust and purchase intention, other variable such as perceived risk also has influence on purchase intention
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4

Alviyendra, Erick, and Ratlan Pardede. "The Effect of Perceived Benefit and Perceived Risk on Purchase Decisions That are Mediated By Purchase Intention Using The Alfagift Application." Return : Study of Management, Economic and Bussines 3, no. 9 (2024): 665–85. http://dx.doi.org/10.57096/return.v3i9.273.

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This study aims to analyze the influence of perceived benefit and perceived risk on purchase decisions mediated by purchase intention in Alfagift application users. Perceived benefit refers to the benefits felt by consumers when using an application, while perceived risk relates to potential losses or uncertainties that may be faced. Purchase intention is the consumer's intention to buy, which is influenced by the perception of benefits and risks. This study uses a quantitative approach with a survey method to collect data from Alfagift application users. Data analysis was carried out using multiple regression models and path analysis to test the role of purchase intention as a mediating variable. The results of the study show that perceived benefits have a significant positive influence on purchase intention and purchase decision. On the other hand, perceived risk has a negative effect on purchase intention, but does not directly affect purchase decision without being mediated by purchase intention. Purchase intention has proven to be an important mediator in the relationship between perceived benefit, perceived risk, and purchase decision. These findings provide insights for app developers to improve perceived benefits and mitigate risks to drive consumer intent and purchase decisions.
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5

Dachyar, Muhammad, and Liska Banjarnahor. "Factors influencing purchase intention towards consumer-to-consumer e-commerce." Intangible Capital 13, no. 5 (2017): 948. http://dx.doi.org/10.3926/ic.1119.

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Purpose: This study explores factors that influence consumer’s purchase intention at three consumer-to-consumer (C2C) e-commerce companies in Indonesia.Design/methodology/approach: 5 Expert opinions are used to determine the indicators of each factor and the Structural Equation Modelling (SEM) method is used to analyze the empirical data of 400 respondents for each company.Findings: It is found different significant factors that influence customer’s purchase intention in each company. Trust and risk are found to be significantly effect purchase intention in Company A. Meanwhile, the other two companies, perceived usefulness proved to be significant in Company B and benefit significantly effect consumer purchase intention in Company C.Originality/value: This study represents purchase intention in the consumer-to-consumer e-commerce by investigating three case study using technology acceptance model as a guiding theory.
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6

Özkan Alakaş, Egehan, Begum Sahin, and Murat Güler. "The Mediating Role of Online Trust and Perceived Risk in the Relationship between Website Design and Purchase Intention." Sosyoekonomi 33, no. 64 (2025): 327–40. https://doi.org/10.17233/sosyoekonomi.2025.02.14.

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Due to the advancement of technology and the widespread use of the internet, the factors influencing purchase intention in online shopping continue to be an ongoing research topic. In this context, it is believed that one of the key factors affecting consumer purchasing behaviour is website design. A well-designed website is expected to play a crucial role in establishing perceived trust, a key factor in the online shopping experience that influences consumers' purchase intentions. This study examines the impact of website design on purchase intention in online shopping, with a focus on the mediating roles of trust and perceived risk. In this context, the findings obtained from 215 university students suggest that website design has a positive effect on consumers' purchase intentions. Moreover, while online trust reduces the perceived risk associated with website design, it is an important mediating variable in the relationship between perceived risk and increased purchase intention.
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7

Tseng, Fan-Chuan. "Antecedents of Expectation and Continuance on Internet Group Buying Intention: An Empirical Study in Taiwan." International Journal of Business and Management 13, no. 10 (2018): 130. http://dx.doi.org/10.5539/ijbm.v13n10p130.

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Group buying websites have emerged as a major channel in e-commerce because they encourage consumers to negotiate deals with product/service providers. They also feature a “deal of the day” for consumers and an anticipated transaction volumes and discounts. Consumers can leverage their collective bargaining power to acquire products or services at discount prices when a minimum number of people are willing to purchase collectively. Considering the characteristics of collective bargaining power in Internet group buying and the continuance behavior of online consumers, this study integrated consumer psychological factors into expectation–confirmation theory to examine consumer cognitive processes. A survey was conducted to collect and analyze empirical data from ihergo—a popular Taiwanese group buying website. The results demonstrate that in the pre-purchase phase, consumer trust in group buying initiators and websites significantly affects their perceived risk and attitude toward Internet group buying deals, generating more positive expectations and group buying intentions. Moreover, in the post-purchase phase, a higher level of confirmation reflects higher trust and lower perceived risk. In addition, trust, perceived risk, and attitude significantly affect consumer satisfaction. This study suggests both practical and theoretical views for elucidating and enhancing the effectiveness of collective power in e-commerce.
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8

Suryono, Herdiansyah Gustira Pramudia, and Akhsan Saifullah. "Understanding Consumer Purchase Intention in Cloud Gaming: The Role of Perceived Risk, Ease of Use, and Trust." International Journal of Business Review (The Jobs Review) 7, no. 2 (2025): 127–38. https://doi.org/10.17509/tjr.v7i2.81304.

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Purpose— This study aims to examine the influence of perceived ease of use, perceived risk, and consumer trust on purchase intention in cloud gaming services, specifically in the Indonesian market. As cloud gaming continues to evolve, understanding consumer behavior in this sector is essential for improving service adoption and market penetration.Design/methods/approach–This research employs a quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) to analyze relationships among variables. Data were collected from cloud gaming users and processed using SmartPLS 3.3.2 to assess direct and indirect effects.Findings–The results indicate that perceived risk has a significant positive effect on purchase intention (β = 0.620, p 0.05), suggesting that consumers are still willing to subscribe despite acknowledging potential risks. Meanwhile, perceived ease of use does not have a significant impact on purchase intention (β = -0.024, p 0.05), indicating that ease of use is not a primary determinant in consumer decision-making. Additionally, consumer trust has a positive but weaker effect (β = 0.278), showing that while trust is relevant, risk perception remains the dominant factor influencing purchase decisions.Research implications/limitations—This study provides practical insights for cloud gaming providers by emphasizing the importance of risk mitigation strategies such as improving network stability, ensuring data security, and enhancing service transparency. However, this research is limited to one cloud gaming platform (Skyegrid), restricting generalizability to other providers. Future studies should explore comparative analyses across multiple cloud gaming services and consider additional variables such as pricing models, content variety, and user engagement strategies.Originality/value–This study contributes to the growing body of knowledge on technology adoption and consumer behavior in digital entertainment services, particularly in the cloud gaming industry. By focusing on the Indonesian market, it provides empirical evidence on how perceived risk, ease of use, and trust shape purchase intention, offering valuable insights for academics, marketers, and business strategists seeking to enhance consumer adoption of cloud gaming services.
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9

Pidada, Ida Ayu Iswari, Ni Made Dhian Rani Yulianti, and Kim Gwi-Gon. "Delve Into Bandwagon Effect on Second-Hand Luxury Products." International Journal of Asian Business and Information Management 16, no. 1 (2025): 1–18. https://doi.org/10.4018/ijabim.374197.

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This study explores the psychological, social, and economic factors influencing purchase intention in the secondhand luxury sector, emphasizing the bandwagon effect as a key mediator. Self-esteem, perceived credibility, and praise-seeking significantly impact the bandwagon effect, which, in turn, influences consumer purchase intention. However, the need for uniqueness does not show a significant effect. Additionally, price sensitivity and perceived risk moderate these relationships, highlighting the complexity of consumer decision-making in secondhand luxury consumption. Using the Hayes PROCESS model, the study confirms that praise-seeking remains a strong driver of purchase intention, even under varying levels of economic and trust concerns. This study expands the understanding of secondhand luxury consumption, providing implications for sustainable fashion and future consumer behavior research.
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10

Chiu, Weisheng, Heetae Cho, and Hui Mei Chua. "The Dual Roles of Trust and Risk in Sport Consumer Decision-Making in Social Commerce: An Information Adoption Model." Sport Marketing Quarterly 32, no. 4 (2023): 267–83. http://dx.doi.org/10.32731/smq.324.122023.01.

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The purpose of this study was to understand consumers’ decision-making process based on the information adoption model (IAM). In addition, the trust-risk perspective was incorporated into the IAM to establish a more comprehensive framework to explore consumers’ purchase intention. The results found that consumers’ intention to purchase sporting goods was significantly predicted by the IAM and perceptions of trust and risk. Specifically, the relationships within the IAM were positive and significant, and both argument quality and source credibility affected information usefulness, which further led to information adoption. Moreover, information adoption had a positive influence on purchase intention. In addition, perceived trust and risk played different roles in consumers’ information adoption process and purchase intention. This study initially explores sport consumers’ decision-making in social commerce. Integrating the IAM and trust-risk perspective provides insights into the consumers’ information adoption process and purchase intention of sporting goods.
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