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1

Hannig, Jennifer L. "Is the American government ready for e-government?" Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 2002. http://www.kutztown.edu/library/services/remote_access.asp.

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Settles, Alexander Matthew. "E-government implementation." Access to citation, abstract and download form provided by ProQuest Information and Learning Company; downloadable PDF file, 254 p, 2007. http://proquest.umi.com/pqdweb?did=1362535341&sid=3&Fmt=2&clientId=8331&RQT=309&VName=PQD.

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Grewal, Gurchetan S. "Voting on the internet." Thesis, University of Birmingham, 2015. http://etheses.bham.ac.uk//id/eprint/6414/.

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We address some of the challenges in achieving internet voting for real world elections. One challenge is that home-based computers are likely to be infected by malware, threatening both the integrity and privacy of the vote. Another concern is the possibility that a voter may be coerced to vote in a particular way, for example by a family member or organised crime ring. Moreover, any voting system intended to be used on a large scale should not require complex operations by voters whose purpose is hard to understand. We introduce a series of novel proposals for internet voting, presented across three parts. First we examine how the problem of malware-infected computers in internet voting could be solved. We propose to use a dedicated hardware token (which is not required to be trustworthy) that helps remove the need to trust the voting computer and the server. Second we examine how the outcome verification methods provided by internet voting can be made more intuitive. We show how using trial votes help voters achieve more intuitive verifiability. Third we examine how the tension between verifiability and incoercibility can be reconciled while maintaining the usability of the voting systems. We propose a new property which we call “coercion-evidence” that helps improve usability, reduce trust assumptions, while maintaining the security of the system.
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Lo, Shuk-yi. "An analysis of the internet strategy of the Hong Kong Government." Hong Kong : University of Hong Kong, 1999. http://sunzi.lib.hku.hk/hkuto/record.jsp?B21037231.

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Cavalcante, Neto Aristides Andrade. "Fatores relevantes na construção de processos government-to-government no Banco Central do Brasil." reponame:Repositório Institucional do FGV, 2002. http://hdl.handle.net/10438/3755.

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Made available in DSpace on 2009-11-18T19:00:57Z (GMT). No. of bitstreams: 1 Aristides-Andrade.pdf: 668807 bytes, checksum: b871d077fa7e689759f156ea2eae3316 (MD5) Previous issue date: 2002
This dissertation seeks to recognize the factors, which are relevant to the construction of the processes Government-to-Government (G2G), and how these factors influence the success of those processes. For this research, two existing cases in Banco Central do Brasil (Bacen) were used: i) the Banco Central do Brasil (BACEN) X Senado Federal case; and the Bacen x Poder Judiciário case. The framework of this dissertation is based on the methodology of multiple study cases described by Robert Yin (2001). This work analyzed separately each of the cases and compared the results obtained in each analysis. In this way, this research aimed at analyzing the reasons that led these cases to gain such distinct outcomes, despite the existing potential benefits in each one of them. The obtained results suggest that three factors influence the success of G2G processes in a relevant way: computational safety; the culture of the organizations involved; and the capacitation of people involved. Each of these factors, according to what results showed, bring a set of considerations which should be observed by the public administrator in relation to the strategies of implementation of G2G processes.
Esta dissertação procura descobrir fatores que sejam relevantes para a construção de processos Government-to-Government (G2G) e como estes fatores influenciam no sucesso destes processos. Para a realização desta pesquisa, utilizou-se de dois casos existentes no Banco Central do Brasil (Bacen): i) o caso Bacen x Senado Federal; ii) o caso Bacen x Poder Judiciário. Para este trabalho, utilizou-se a metodologia de estudo de casos múltiplos descrita por Robert Yin (2001). Este trabalho analisou separadamente cada um dos casos e comparou os resultados obtidos em cada análise. Desta forma, esta pesquisa procurou analisar as razões que levaram estes casos a obterem resultados tão distintos, apesar dos potenciais benefícios existentes em cada um deles. Os resultados obtidos sugerem que três fatores influenciam de forma relevante o sucesso de processos G2G: segurança computacional; cultura das organizações envolvidas; e capacitação das pessoas envolvidas. Cada um destes fatores, conforme averiguado pelos resultados, trazem um conjunto de considerações que devem ser observadas pelo administrador público nas estratégias de implantação dos processos G2G.
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Dunn, Joseph F. "A proposal to conduct Government contracting on the Internet." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 1998. http://handle.dtic.mil/100.2/ADA350612.

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Thesis (M.S. in Management) Naval Postgraduate School, June 1998.
"June 1998." Thesis advisor(s): Mark W. Stone, William J. Haga. Includes bibliographical references (p. 165-170). Also available online.
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Guan, Bing. "Homeowners' resistance to local government in Shenzhen /." View abstract or full-text, 2007. http://library.ust.hk/cgi/db/thesis.pl?SOSC%202007%20GUAN.

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8

Kussmaul, Alfrid. "Wirtschaftliche Internetkommunikation am Beispiel des E-Government /." Berlin : Logos-Verl, 2006. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014839693&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA.

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9

Zerr, Sigrid. "Kommunale Portale E-Government auf städtischer Ebene /." [S.l. : s.n.], 2003. http://www.bsz-bw.de/cgi-bin/xvms.cgi?SWB11675837.

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10

Li, Po-hung. "The implementation of e-government in Hong Kong." Click to view the E-thesis via HKUTO, 2006. http://sunzi.lib.hku.hk/hkuto/record/B3653870X.

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Ruff, Andreas. "Mobile Electronic Administration : kommunale Verwaltungsleistungen mobil über Internet /." Hamburg : Kovač, 2006. http://www.verlagdrkovac.de/3-8300-2509-2.htm.

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Chen, Hsinchun. "Special Issue Digital Government: technologies and practices." Elsevier, 2002. http://hdl.handle.net/10150/105760.

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Artificial Intelligence Lab, Department of MIS, University of Arizona
The Internet is changing the way we live and do business. It also offers a tremendous opportunity for government to better deliver its contents and services and interact with its many constituentsâ citizens, businesses, and other government partners. In addition to providing information, communication, and transaction services, exciting and innovative transformation could occur with the new technologies and practices.
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Chan, Yuen-lai. "Evaluate the implementation of e-government in Hong Kong." Click to view the E-thesis via HKUTO, 2008. http://sunzi.lib.hku.hk/hkuto/record/B4101439X.

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14

Liu, Shin-Ping. "An E-government Readiness Model." Thesis, University of North Texas, 2001. https://digital.library.unt.edu/ark:/67531/metadc3042/.

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The purpose of this study is to develop an e-government readiness model and to test this model. Consistent with this model several instruments, IS assessment (ISA), IT governance (ITG), and Organization-IS alignment (IS-ALIGN) are examined for their ability to measure the readiness of one organization for e-government and to test the instruments fit in the proposed e-government model. The ISA instrument used is the result of adapting and combining the IS-SERVQUAL instrument proposed by Van Dyke, Kappelman, and Pybutok (1997), and the IS-SUCCESS instrument developed by Kappelman and Chong (2001) for the City of Denton (COD) project at UNT. The IS Success Model was first proposed by DeLone and McLean (1992), but they did not validate this model. The ITG instrument was based on the goals of the COD project for IT governance and was developed by Sanchez and Kappelman (2001) from UNT. The ISALIGN instrument was also developed by Sanchez and Kappelman (2001) for the COD project. It is an instrument based on the Malcolm Baldrige National Quality Award (MBNQA) that measures how effectively a government organization utilizes IT to support its various objectives. The EGOV instrument was adapted from the study of the Action-Audience Model developed by Koh and Balthazrd (1997) to measure how well a government organization is prepared to usher in e-government in terms of various success factors at planning, system and data levels. An on-line survey was conducted with employees of the City of Denton, Texas. An invitation letter to participate in the survey was sent to the 1100 employees of the City of Denton via email, 339 responses were received, yielding a response rate of 31%. About 168 responses were discarded because they were incomplete and had the missing values, leaving 171 usable surveys, for a usable set of responses that had a response rate of 16%. Although the proposed and some alternate models were partially consistent with the hypothesized theory, the confirmation of the relationships among the constructs warrants further research via either by replication of this research or by development a new theoretical model. However, the significant validity and reliability measures obtained in this study indicate that the e-government readiness model has the potential for use in future studies.
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Beil, Thomas F. "City hall in cyberspace how local governments are using the Internet to deliver services and interact with the public /." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1998. http://www.kutztown.edu/library/services/remote_access.asp.

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Thesis (M.P.A.)--Kutztown University of Pennsylvania, 1998.
Typescript. Abstract preceeds thesis as one preliminary leaf. Source: Masters Abstracts International, Volume: 45-06, page: 2931. Includes bibliographical references (leaves 66-77).
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Lo, Shuk-yi, and 勞淑儀. "An analysis of the internet strategy of the Hong Kong Government." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1999. http://hub.hku.hk/bib/B31965945.

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Nicholls, Tom. "Digital era local government in England : service reform and the Internet." Thesis, University of Oxford, 2016. https://ora.ox.ac.uk/objects/uuid:d85d7964-80d2-4b6d-bfac-418ed4f0fa6a.

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Local governments have been developing online services, aiming to better serve the public and reduce administrative costs. However, the impact of this work, and the links between governments' online and offline activities, remain uncertain. Using a new full-population dataset of the UK government web, this thesis directly analyses the structure and content of government online. It argues that recent digital-centric public administration theories, typified by the Digital Era Governance quasi-paradigm, are not empirically supported by the UK local government experience. Instead, it argues for a positive but critical attitude to the value of technology in public administration. New methods are developed for full-text empirical analysis of government web crawl data and the use of machine learning approaches for adding attributes to full-population data. Webometric and content analyses of the .gov.uk web are conducted, together with a time-series panel regression of English local government cost, service quality, satisfaction, and an expert assessment of web provision. English local government online is highly heterogeneous and there is remarkably little intrinsic structure to the .gov.uk web. Geography is weakly visible in online government structures, but there is little evidence that online structures closely reflect the offline activities of government. Empirically, English local governments' web development levels are found not to be associated with improvement in the cost of, quality of, or satisfaction with council services, challenging the merit of online approaches to service improvement. Overall, the importance of digital-centric approaches to local government service improvement is challenged. A more nuanced theoretical approach to online service delivery is advocated, which discards utopian enthusiasm and focuses on concrete service improvements. It is recommended that full-population quantitative analyses be used more broadly in political science, with awareness of both the opportunities and the challenges associated with them.
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Osinowo, Gbenga Ayodeji. "Internet and Telecommunications Companies' Provision of Customer Information to the Government." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7248.

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The strategy of the National Security Agency (NSA) surveillance program is to incorporate the private sector into the bulk data collection of customers information, yet there is little legislative and judicial oversight. As a result, internet and telecommunications companies participated, placing at risk protected privacy interests of their customers. Using policy feedback theory and narrative policy framework as the theoretical framework, the purpose of this qualitative, case study was to explore how the federal government gains compliance of the internet and telecommunications industry to engage in information sharing with NSA during post 9/11, 2001 terrorists' attack. Secondary data were collected about internet and telecommunications companies through document analysis, corporate records, and credible news sources. These data were compiled as raw data and developed into codes, which led to categories and eventually developed into themes. Findings indicate that private companies participated for three main reasons: first, an interest in preserving national security, second, they believed they had limited or no liability, and third, profit-making. At the same time, the participants expressed concerns that the government gained compliance via the use of coercion, influence, and persuasion. The positive social change implication of this study includes recommendations to public policy practitioners/evaluators that it is necessary to include private sector analysis in a comprehensive review of public policy because inter-dependencies of the private-public sector guarantees effective public policy implementation/ assessment.
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Li, Po-hung, and 李保雄. "The implementation of e-government in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2006. http://hub.hku.hk/bib/B3653870X.

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Du, Juan. "Constructing the internet panoptic-fortification: a legal study on China's internet regulatory mechanism." HKBU Institutional Repository, 2018. https://repository.hkbu.edu.hk/etd_oa/530.

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With the development of the information network technologies and the popularisation of the Internet, Chinese society is experiencing a Triple Revolution. Regulating the Internet has become a priority in China. In this context, this study seeks a comprehensive and in-depth understanding of China's Internet regulatory mechanism. Through the systematical analysis on Internet law in China, supplemented by the case study on how the issue of the Occupy Movement in Hong Kong was regulated, this study argues that China has developed a hybrid Internet regulatory model, which values both external defense and internal control in pursuit of the goal of cybersecurity, and which combines hierarchical regulation with horizontal monitoring to address challenges brought by contemporary network society. The Internet panoptic-fortification model is developed to illuminate China's Internet regulatory mechanism. The Internet panoptic-fortification model is featured by the centralised control from the authorities and ISPs, the establishment of Chinese sovereign cyberspace with jurisdictional and technical supports, the implementation of the network real-name system and the Internet-surfing record backup system to regulate individual Internet users, and the tight ideological control. This conceptual model reflects important aspects of Michel Foucault's account of governmentality, incorporating both centralised power and diffuse micro-power. This study suggests that China's Internet law to some extent has become an instrument for the state to promote the social discipline in the sovereign cyberspace, and the Internet regulatory mechanism serves for the national security and social stability in a broader context.
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陳婉妮 and Yuen-lai Chan. "Evaluate the implementation of e-government in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2008. http://hub.hku.hk/bib/B4101439X.

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Hof, Sonja. "Alternative security approaches in E-government /." Linz : Trauner Verlag, 2005. http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014795036&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA.

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Rana, Nripendra P. "Toward a unified model of electronic government adoption (UMEGA)." Thesis, Swansea University, 2013. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.678589.

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Corioso, Erica Lian. "Three branches of government webquest." CSUSB ScholarWorks, 2007. https://scholarworks.lib.csusb.edu/etd-project/3294.

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The general purpose of this project was to enhance the retention of social studies curriculum via internet technology. Specifically, this project involved a webquest about the three branches of government.
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Undrahbuyan, Baasanjav. "Internet content and use by civil society and government institutions in Mongolia the situation in 2005 /." Ohio : Ohio University, 2006. http://www.ohiolink.edu/etd/view.cgi?ohiou1163524341.

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Farelo, Maria. "Paranoid' or justified : e-government and privacy." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/50055.

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Thesis (MPhil)--Stellenbosch University, 2004.
ENGLISH ABSTRACT: Electronic government holds the promises of enabling government to become more efficient in the delivery of services to the public. E-government would ultimately mean that government departments would not work in isolation from each other. The electronic environment would mean that databases would be linked and that information would be shared across all levels of government. There are a number of issues that are presently, and will increasingly in the future impact on the success of e-government. The paradox for e-government is that while this sharing of information, paints a picture of an ideal state of affairs, that would benefit both citizen and state, there could be enormous effects on privacy. These are the ability for government to compile comprehensive profiles on citizens without their knowledge or consent. Another impact on privacy is that wrong information can be linked to the wrong person thereby impacting on the identity of an individual. Data protection and record management policies and legislation are necessary to protect personal data and information.
AFRIKAANSE OPSOMMING: Elektroniese regeringsdienste hou enorme voordele in om 'n meer effektiewe diens aan 'n land se inwoners te lewer. 'n E-regering stel staatsdepartemente in staat om nie meer in isolasie te werk nie, dat databasisse gekoppel en inligting op alle regeringsvlakke gedeel kan word. Daar is egter elemente in 'n e-regeringstruktuur wat 'n beduidende impak op die toekomstige sukses daarvan kan uitoefen. Die paradoks van 'n e-regering is dat hoewel dit 'n ideale prentjie skilder, dit 'n enorme impak op die privaatheid van beide die inwoners en die regering van 'n land kan uitoefen. Dit voorsien 'n geleentheid waar die regering 'n uitgebreide persoonsprofiel kan saamstel, sonder die medewete of toestemming van die persoon. 'n Verdere aspek is dat die inligting aan die verkeerde persoon gekoppel kan word, wat 'n negatiewe impak op die identiteit van so 'n persoon kan hê. Dit op sigself maak data- en dokumentbeheer, beleide and wetgewing 'n noodsaaklikheid voorvereiste vir die beskerming van persoonlike data en inligting.
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Grulke, Eric. "Digital government, trust and cynicism : an empirical analysis of social capital and the use of technology by governmental institutions." Pullman, Wash. : Washington State University, 2009. http://www.dissertations.wsu.edu/Dissertations/Fall2008/E_Grulke_110308.pdf.

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Thesis (Ph. D.)--Washington State University, December 2008.
Title from PDF title page (viewed on Apr. 26, 2010). "Department of Political Science." Includes bibliographical references (p. 197-212).
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Du, Preez Jacques. "Assessing the m-Government readiness within the provincial government Western Cape." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/3292.

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Thesis (MPA (School of Public Management and Planning))--University of Stellenbosch, 2009.
m-Government or mobile-Government is seen as part of e-Government and an additional channel for the delivery of public services and information to the citizen. This study critically examines and evaluates the extent to which the Provincial Government Western Cape has adopted m-Government and implemented related services. A survey conducted by Kirsten (2006) on the adoption and readiness of mobile technology by businesses in South Africa was used as the foundation of this study to determine the level of readiness in the Provincial Government Western Cape. Managers and technical staff within the Province’s information and communication technology component, the Centre for e-Innovation, were interviewed and asked to complete the survey. The study found that, although there is a relatively high degree of adoption with regard to various aspects of mobile and wireless technology, there are many obstacles and barriers that need to be overcome in order to achieve a higher level of m-Government maturity or readiness. The study makes various suggestions on how to overcome these barriers. The most important suggestion is to develop a holistic approach to the adoption of m-Government. Plans for adoption should be incremental to ensure that small victories that can be built on are achieved; the involvement of key stakeholders is also essential.
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Astte, Manuel. "A Comparison of Internet Training Programs with Traditional Classroom Instruction for Local Government Employees." NSUWorks, 2000. http://nsuworks.nova.edu/gscis_etd/392.

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Software training is increasingly becoming more important to local governments and their employees. Many local governments are not using modem technology to fully take advantage of better and lower cost methods of doing business. Local governments operate from taxpayer funds and are always highly scrutinized on the spending of those funds. Thus, having the latest computers or the latest software has not been high on the priority lists for many local governments around the nation. Local governments can no longer ignore the technology available, and they are beginning to take advantage of these technologies to improve efficiency and production. This study will focus on how technology can be utilized to improve software training for local government employees. The traditional ways of acquiring software training by sending employees off to various training schools has become expensive and inefficient. In this study, an experiment will be conducted on two different training methods, traditional classroom instruction and computer based training (CBT) via an Intranet Training Program. The experiment and testing will be conducted in Hillsborough County, located in the West-Central part of the state of Florida, using local government employees (N=40). In the testing phase of the experiment, twenty subjects were given tests on specific timetables, seven days and thirty days, after completing several traditional classroom software courses. Also, a second group of twenty subjects were given tests at seven days and thirty days after completing several computer -based training courses via the company's intranet. The two types of training methods were evaluated for employee/student performance and retention of material learned. Based on the findings of the research, the study concluded that Intranet Training Programs significantly improve the ability of a local government employee to learn software programs more effectively than through traditional classroom instruction. The study also found that starting an Intranet Training Program and maintaining its operation was more cost effective to a local government organization than to continually send employees to local training schools. Finally, local government employees that were trained via an Intranet Training Program, were found to have learned the course at a faster pace than those that attended traditional classroom lecture, and maintained achieved higher level of knowledge retention.
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Nontanakorn, Kritchakorn. "Electronic government: Reforming Thai government for ministry of interior of Thailand." CSUSB ScholarWorks, 2004. https://scholarworks.lib.csusb.edu/etd-project/2454.

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The purpose of this project was to develop an E-government plan to achieve the Ministry of Interior of Thailand's objective to better serve its citizens in the next 5 years by utilizing and taking advantage of the use of information technology and communication networks.
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Pivcová, Petra. "E-government a jeho vliv na obchodní firmy." Master's thesis, Vysoká škola ekonomická v Praze, 2006. http://www.nusl.cz/ntk/nusl-11.

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Vymezení e-Governmentu, analýza jeho stavu a vývoje v ČR. Portál veřejné správy, Národní program počítačové gramotnosti a rozšiřování broadbandu. Evropská Unie koordinuje pro podporu e Governmentu Akční plány eEurope, iniciativu i2010, program IDABC a program eTEN. Rozbor využívání služeb e-governmentu obchodními firmami: elektronické podatelny, elektronická tržiště pro státní správu, transakční portály veřejné správy. Zaručený elektronický podpis jako nástroj identifikace a autentizace při využívání transakčních služeb, na portálu zdravotních pojišťoven, při elektronickém přiznání daní, elektronickém celním řízení, při on-line obchodování s cennými papíry. Výhody Internetu, intranetu, extranetu, EDI, ebXML, SCM, CRM, teleworkingu, outsourcingu pro firmy; internetový obchod, elektronická tržiště, elektronické bankovnictví, portály na podporu exportu. Výzkumy e-Governmentu: srovnání ČR s ostatními zeměmi EU.
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Jantjies, Stephan Omar. "An evaluation of e-government within the Provincial Government Western Cape (PGWC)." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/5223.

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Thesis (MPA (Public Management and Planning))--University of Stellenbosch, 2010.
ENGLISH ABSTRACT: Electronic government or e-Government has become a global phenomenon and is seen as a tool to strengthen the performance of government and public administration. An efficient and effective state administration is a necessary requirement for economic and social development. This study describes to what extent the e-Government policy of the PGWC compares with other e-Government policies internationally and in particular the Australian e-Government policy. South Africa as a young democracy can use the transformational power of the e- Government approach to the benefit of government, business and the citizens of the country if this approach is applied appropriately. e-Government offers the opportunity to improve public services and can even reduce the gap that exists between those who are computer literate and those who are not. E-Government in the PGWC is still in the beginning phases compared to e- Government in Australia, which has developed rapidly over the last decade. The PGWC can learn from the Australian e-Government development process, with Australians being regarded as one of the leading e-Government nations in the world, according to the United Nations Organisation. Even though the e-Government policy of the PGWC and the Australian e- Government policy use a comparatively similar approach within the demographic boundaries in which they exist, it was found that the socio-economic challenges of South Africa as a developing country, still have an enormous influence on the optimal application of the e-Government policy.
AFRIKAANSE OPSOMMING: Elektroniese regering of e-Regering het ‘n wêreldwye verskynsel geraak en kan gesien word as ‘n maatstaf vir die versterking van regeringsoptrede en publieke administrasie. ‘n Effektiewe en doeltreffende staatsadministrasie is ‘n noodsaaklike vereiste vir ekonomiese en sosiale ontwikkeling. Hierdie studie beskryf tot watter mate die e-Regeringsbeleid van die Wes-Kaapse Provinsiale Regering met ander internasionale e-Regeringsbeleide vergelyk, veral met betrekking tot die e- Regeringsbeleid van Australië. As ‘n jong demokrasie kan Suid-Afrika die transformerende invloed van die eregerings benadering tot die voordeel van die regering, besigheid en die burgers van die land gebruik indien hierdie benadering korrek toegepas word. e-Regering bied die geleentheid om publieke dienste te verbeter en kan selfs die bestaande gaping vernou tussen diegene wat rekenaargeletterd is en diegene wat nie rekenaargeletterd is nie. e-Regering in die Wes-Kaapse Provinsiale Regering is nog in ‘n betreklike vroeë stadium vergeleke met e-regering in Australië waar dit oor die laaste dekade snel ontwikkel het. Die Wes-Kaapse Provinsiale Regering kan vanuit die ontwikkelingsproses van die Australiese e-Regering leer, daar Australië deur die Verenigde Volkere-organisasie as een van die voorste e-Regeringnasies in die wêreld beskou word. Selfs al toon die beleide van die Wes-Kaapse Provinsiale Regering en die van Australië ‘n relatief eenderse benadering tot e-Regering binne die demografiese grense waarin hulle bestaan, is gevind dat die sosio-ekonomiese uitdagings van Suid-Afrika as ‘n ontwikkelingsland steeds ‘n enorme invloed op die optimale aanwending van e-Regering het.
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Stanton, Deborah Jane. "Taking shape implementing citizen-centric local digital government in Western Australia /." Connect to thesis, 2007. http://portal.ecu.edu.au/adt-public/adt-ECU2008.0011.html.

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34

黃恩平 and Yan-ping Agnes Wong. "The geography of Internet production and consumption in the Asia-Pacific." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2002. http://hub.hku.hk/bib/B35319999.

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Hu, Ling, and 胡凌. "Shaping the virtual state: internet content regulation in China (1994-2009)." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2011. http://hub.hku.hk/bib/B46421701.

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36

Cheung, Kwong-chief. "Comparative study on aspects of e-government in Hong Kong: policy and issues." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2005. http://hub.hku.hk/bib/B45012337.

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Koen, Ruan. "ICT readiness for business continuity in local government." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/7025.

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Information and Communication Technology (ICT) has evolved into a pervasive commodity in modern enterprises. ICT enables enterprises, regardless of sector, to achieve their strategic objectives. Similarly, ICT is regarded as a critical enabler in South African municipalities to reach their objectives and ultimately deliver sustainable services to their communities. This dependence on ICT, therefore, necessitates a resilient ICT environment where minimal disruption to ICT is a primary goal. Unfortunately, as reported by the Auditor-General of South Africa, the majority of South African municipalities are neglecting to address the continuity of their ICT services. Failing to implement adequate ICT continuity controls restrict these municipalities from achieving their strategic goals and, as a result, fulfilling their constitutional mandate of service delivery. It is, therefore, the objective of this study to devise a method, consisting of a theoretical foundation and a supporting tool-set, to assist municipalities in addressing a real-world ICT continuity problem. This method aims to be scalable and usable within different municipalities, and be simplistic and comprehensible enough to implement. The theoretical foundation will introduce the concept of ICT Readiness for Business Continuity, based on the recommendations of international best practices and standards, for example, the ISO 27031 (2011) standard. Furthermore, by considering various challenges within local government, the tool-set will ultimately help municipalities to help themselves in this regard.
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Jones, Melanie Anne. "Mitigating Uncertainty Through Government Intervention-exploring the Impact of Public Policy on Internet Privacy Concerns." University of Cincinnati / OhioLINK, 2002. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1021896261.

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39

Goldberg, Jeffrey S. "State of Texas municipal web sites : a description of website attributes and features of municipalities with populations between 50,000-125,000 /." View online version, 2009. http://ecommons.txstate.edu/arp/307.

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40

Han, Yang 1981. "Using E-government to strengthen Montreal's Chinese ethnic economy." Thesis, McGill University, 2006. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=99374.

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In this thesis, I investigate the potential of E-Government in enhancing ethnic economies. I focus on the Chinese ethnic economy because it is a crucial component of the Canadian economy. I conducted a survey among 50 Chinese businesses in Montreal, interviewed officers in the local government and a Chinese business association to explore their opinions of E-Government for Chinese ethnic economic development. Based on the results, I developed a suite of web-based information, Geographic Information Systems and E-Commerce tools that were integrated into an E-Government application. Lastly, the prototype was compared with other E-Government sites to determine its unique features. I found that E-Government was a possible tool for advancing economic development in the Montreal Chinese community by providing categorized information, translated and customized government services and geographic information for their business decisions. It is hoped that this application can be used to promote economic development in other communities and ethnic economies.
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Chan, Hiu-fai, and 陳曉暉. "An analysis of the performance of Hong Kong e-government: review and way forward." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2012. http://hub.hku.hk/bib/B50254406.

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Bai, Jing, and 白凈. "Dancing under control: online media in mainland China." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2001. http://hub.hku.hk/bib/B31972366.

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43

Avigdor, Allan. "Exploring the use of e-government services in social service settings." Thesis, McGill University, 2003. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=81250.

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E-government services are rapidly becoming a permanent part of the governing process the world over. These services involve the use of the latest information and communication technologies to facilitate and enhance access to government information and services. E-government represents an entirely new mode of service delivery that promises some of the most important advances in the area of government accessibility since the advent of the modern welfare state. These resources have a number of unexplored social service applications that are examined in this study. E-government principles and practices are reviewed at the local and international levels, with particular attention paid to the Government of Canada's e-government initiative, known as Government On-Line (GOL). Seven specific e-government applications that can benefit social workers and clients are identified and discussed. The results of eight interviews with directors of local agencies regarding the future of e-government in social services are reported and examined. Specific recommendations and directions for future research are provided.
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Sigwejo, Annastellah Obedi. "Evaluating e-government services : a citizen-centric framework." Thesis, Cape Peninisula University of Technology, 2015. http://hdl.handle.net/20.500.11838/2285.

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Thesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2015.
In a quest to offer better services to both citizens and businesses throughout Africa, efforts to adopt e-government projects are gaining momentum. As a result of this, there is a need for effective measurement of delivery and quality of such e-services. Currently, there are several metrics applied to measure and rank the e-readiness of various African countries. However, while these measures have provided a source of comparative analysis between different e-government projects, they are far from being perfect. For example, most of these measures are diverse and difficult to compare, since they assume ‘one size fits all’ and ignore differing environmental, cultural and contextual factors of various countries. Further criticisms of these measures are that they are ‘first generation metrics’ designed for developed countries, as opposed to developing countries. Thus, the crux of the research problem was that there are no suitable evaluation strategies for understanding and measuring the effectiveness of e-government services in order to improve the management thereof, and thereby attain the best possible value for citizens. The objective of this study was to develop a framework, for evaluating the effectiveness of e-government services in a typical developing country. Tanzania’s mainland was chosen as the context for this study: as a typical developing African country, its early phase of e-government development provided an optimal case for this study concerned with the useful and effective evaluation of e-government services. I have chosen a qualitative research method paradigm, underpinned by an interpretive approach, to facilitate both research objectives: developing an evaluation framework after determining the necessary evaluation parameters. Empirical evidence was gathered via interviews with e-government practitioners in Tanzania and via focus groups with selected citizens. Other sources of data included government documentation (policies and strategies) and government websites. The data was analysed through the combined application of an adapted grounded theory method and interpretation. Using the latter analytical processes several effectiveness dimensions of e-government services were derived. Through further analysis these were synthesised into the main output of the study viz. an e-government citizen satisfaction framework (ECSF). This framework, a unique contribution to the existing body of knowledge, demonstrates how citizen and government imperatives should be amalgamated to evaluate the effectiveness of e-government services. The findings further support and advance Information Technology management within government, as this is the first comprehensive framework to ensure an integrated approach for monitoring and evaluating e-government programmes. This study also combines important ideas from two existing domains—service management and IS evaluation—to generate new foundations leading to further work by researchers.
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Sou, Sok Fong. "An approach to protecting online personal information in Macau government." Thesis, University of Macau, 2018. http://umaclib3.umac.mo/record=b3869194.

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Mcube, Unathi Unity. "A scenario-based ICT risk assessment approach in local government." Thesis, Nelson Mandela Metropolitan University, 2017. http://hdl.handle.net/10948/7598.

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Information Communication Technology (ICT) has become an integral part of conducting business within enterprises including the local government. Local government relies on the use of ICT to ensure that its objectives and goals are accomplished. The effective use of ICT within the context of local government is fundamental for the support, sustainability and growth of municipalities. Benefits associated with the effective use of ICT in local government include but are not limited to accelerated service delivery, efficiency and accountability. While these benefits cannot be disputed, it is important to realise that the use of ICT presents potential risks. Thus, good governance of ICT should be addressed in local government. However, in recent years, the Auditor-General of South Africa (AG) has identified lack of good governance of ICT in local government. Various issues have been identified as emanating from the lack of good governance of ICT and lack of adequate ICT risk assessment is a case in point. In an attempt to address the good governance of ICT local government, various documents have been formulated. However, none of these address how effective management of ICT risks can be achieved. As such, local government lacks the means to effectively address the management of ICT risk which is core to the good governance of ICT. Local government still requires urgent intervention with regard to addressing the activities of managing ICT risks, particularly ICT risk assessment. Moreover, it was revealed that the lack of adequate ICT skills and financial resources in local government elevates this problem. The above-mentioned problem is what has motivated this research study. This dissertation aims to produce an artefact in the form of an approach for ICT risk assessment in local government. It is believed that a customised approach to ICT risk assessment in local government will contribute towards solving the identified problem.
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Saraiva, Karla Schuck. "Outros tempos, outros espaços : Internet e educação." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2006. http://hdl.handle.net/10183/8597.

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Esta Tese apresenta um estudo sobre a Educação a Distância (EaD) mediada pela internet, tendo por objetivo problematizar algumas verdades que estão sendo produzidas pelas narrativas acerca dessa temática e analisar o entrelaçamento de sua emergência com a constituição da sociedade contemporânea. A investigação foi desenvolvida a partir de três eixos: os significados e usos do espaço e do tempo, o governamento dos sujeitos e as representações de corpo. Para realizar o trabalho, tomei como material de pesquisa artigos publicados em periódicos nacionais especializados em tecnologia educacional. O primeiro eixo da pesquisa tem por finalidade verificar as representações espaçotemporais presentes nas narrativas sobre a educação via internet e analisar sua inter-relação com os sentidos que vêm sendo tramados para o espaço-tempo na Contemporaneidade. No segundo eixo proposto, problematizo uma certa noção de liberdade que está sendo relacionada com a EaD, questionando se não estariam apenas se renovando as práticas de seqüestro pela utilização de formas de governamento mais sutis, capazes de produzir sujeitos mais adequados às demandas da sociedade atual. No terceiro eixo, analiso quais os significados e usos que estão sendo atribuídos ao corpo nessa modalidade educacional e como isso se articula com as noções contemporâneas de corpo. O trabalho está dividido em três partes: na primeira delas, Conectando..., apresento um pouco de minha trajetória e estabeleço minha proposta de trabalho. Na segunda parte, Verificando a Senha..., construo um quadro teórico que irá orientar a pesquisa. Este quadro é composto pelas análises referentes aos eixos de pesquisa, sendo que para cada um deles procuro mostrar sucintamente suas descontinuidades e inflexões desde a Idade Média até os dias de hoje. Além desses aspectos, também compõem o quadro teórico um estudo sobre a emergência e usos da internet e um breve histórico da EaD. Na terceira parte do trabalho, que chamei de Acesso Liberado, descrevo e analiso alguns enunciados extraídos dos artigos a partir dos três eixos de pesquisa, que foram desdobrados em 18 categorias de análise. Nessa última parte da Tese, apresento algumas representações que estão se constituindo acerca da EaD, bem como contribuições analíticas para compreender essas práticas e seus efeitos.
This Thesis presents a study on Distance Learning with internet support with the purpose of discussing the truths produced by narratives on this topic analyzing the interlacement of their emergency with the constitution of contemporary society. The research was developed starting from three axes: the meanings and uses of space and time, the government of subjects and the body representations. To carry through the work, I used as research material articles published in Brazilian periodicals, specialized in educational technology. The first axis of the research aims to verify the space-time representations in narratives on education via internet and to analyze its interrelation with the meanings given to those elements in the Contemporaneity. In the second axis, I discuss a notion of freedom that has been related with Distance Learning. I also question whether the kidnapping practices are being renewed by the use of subtler government methods which are capable of producing more adequate citizens to the demands of the current society. In the third axis, I analyze which meanings and uses have been attributed to the body in this educational modality and how this is articulated with the contemporary body notions. The work is divided in three parts. In the first one, Connecting..., I present a little of my trajectory and establish the work proposal. In the second part, Verifying the Password..., I construct a theoretical frame that supports the research. This frame is composed by the analyses related to the research axes. For each one of them I briefly present its discontinuities and inflections from Middle Age to the present. Besides these aspects, the theoretical frame is also composed by a study on the emergency and uses of the internet and a brief historical of Distance Learning. In the third part of the work, that I called Free Access, I describe and analyze some statements extracted from articles on the three axes of research that had been unfolded in 18 categories of analysis. I also present some representations that have been constituted about Distance Learning, as well as some analytical contributions to understand these practices and their effects.
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48

Lin, Yu Chu. "E-government website performance evaluation based on BP neural network." Thesis, University of Macau, 2017. http://umaclib3.umac.mo/record=b3691489.

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49

Wilson, Fiona Michelle. "User requirements framework for mobile government in the Western Cape." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1008076.

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Globally, mobile technology use, particularly the use of mobile phones, is becoming increasingly widespread. One consequence of this growth is mounting interest in using mobile technologies in the public sector, particularly in developing countries, because it is seen as enabling better access to information and services for citizens. Mobile government (m-government), defined as the use of mobile technologies and applications for public sector services, promises to extend access to public services to marginalised sectors of the population and is emerging as a new focus in the ongoing challenge to provide efficient, effective and accessible public services. Though interest in m-government is emerging in the provincial Western Cape Government (WCG) of South Africa, few guidelines exist in the WCG to inform the development of public sector mobile services. This absence impacts on service delivery and the primary objective of this study was to propose a set of guidelines that could guide the prioritisation of citizen facing public sector services for mobile implementation in the Western Cape. The study considered two areas namely, government and user needs. The primary research question was to determine what public sector services citizens need and how these services should be prioritised for mobile delivery in the Western Cape. To address this, three research sub-questions were formulated. The first question aimed to examine conceptions of mobile government. To achieve this a literature study and documentation review was conducted, from which factors influencing service prioritisation emerged. The second research question aimed to identify citizen needs that could inform mobile public sector services in the Western Cape. Thus a survey and interviews were conducted with citizens using the WCG community ICT centres (e-Centres). The third research question aimed to identify factors that impact on the prioritisation of citizen facing public sectors for mobile delivery in the Western Cape. The findings from the literature study, survey and interviews conducted were used to address this research question. The results from the three research sub-questions were triangulated to address the main objective of the study and from this a set of guidelines for prioritising mobile public sector services in the Western Cape was proposed.
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Yeratziotis, Alexandros. "The impact of cultural context on web design for e-Government in South Africa." Thesis, Nelson Mandela Metropolitan University, 2008. http://hdl.handle.net/10948/2116.

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The role and power of ICT today, particularly the Internet, cannot be underestimated. The Internet has a great impact on the business environment, where a large majority of companies and organisations have made substantial investments in an online presence in the form of websites, as well as the IT infrastructure needed to improve business processes. In terms of websites, research has shown that it is critical to identify the target market of the site and the actual users, and to construct the site according to their specific needs and preferences. This is to a large extent the focus of the field of Human Computer Interaction. It therefore makes perfect sense that many software products and websites fail to meet the users‟ needs, as they are designed mainly by Western designers for Eastern and African users. In essence, the failure is due to the fact that the design does not accommodate the cultural behaviours, understandings and preferences of the intended users, thus making it difficult for them to use and adopt them. This has been confirmed by many researchers who have studied various culture dimensions and their relation to Web design. As mentioned, the role of the Internet in terms of its effect in the business world is becoming increasingly important. However, the Internet could prove to play an influential role in the public sector as well and could therefore be used as a critical tool by government in the form of e-Government. Many countries are adopting e-Government initiatives in an attempt to improve their relations within government itself and with their citizens and businesses. This would help them to render better service delivery and at the same time empower the citizens to also participate in the governance of the country itself. The concept for this dissertation was formulated in terms of three key ingredients: e-Government, culture dimensions and Web design. The purpose of this dissertation is to examine the way a specific culture dimension, referred to as the cultural-context dimension, which focuses on the communication process, can impact in Web design. Once this is achieved, it will be possible to determine how this can positively affect the design of the South African e-Government website so that the overall usability of the site may be improved. The improvements will be justified because the site would then match the cultural behaviours, perceptions and Web design preferences of South African users. In short, the goal of this III dissertation is to provide guidelines and recommendations that will improve the South African e-Government website (www.gov.za) by examining anthropologist Edward Hall‟s cultural-context dimension and its role in the Web design process.
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