Academic literature on the topic 'Internet in public administration – Tanzania'

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Journal articles on the topic "Internet in public administration – Tanzania"

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Kleemeier, L. "Integrated rural development in Tanzania." Public Administration and Development 8, no. 1 (January 1988): 61–73. http://dx.doi.org/10.1002/pad.4230080106.

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Rugumyamheto, J. A. "Innovative approaches to reforming public services in Tanzania." Public Administration and Development 24, no. 5 (2004): 437–46. http://dx.doi.org/10.1002/pad.335.

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Bana, Benson, and Willy McCourt. "Institutions and governance: public staff management in Tanzania." Public Administration and Development 26, no. 5 (2006): 395–407. http://dx.doi.org/10.1002/pad.423.

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Garson, G. David. "Political Science and Public Administration: An Internet Guide." Social Science Computer Review 13, no. 4 (December 1995): 453–507. http://dx.doi.org/10.1177/089443939501300405.

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Syrkin, Darby. "INTERNET RESOURCES." Public Services Quarterly 2, no. 2-3 (July 20, 2006): 191–200. http://dx.doi.org/10.1300/j295v02n02_12.

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Syrkin, Darby. "INTERNET RESOURCES." Public Services Quarterly 3, no. 1-2 (October 17, 2007): 221–26. http://dx.doi.org/10.1300/j295v03n01_11.

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Mallon, Melissa. "Internet Resources." Public Services Quarterly 14, no. 2 (April 3, 2018): 135–41. http://dx.doi.org/10.1080/15228959.2018.1449704.

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Onguko, Brown, Mohammed Abdalla, and Charles F. Webber. "Mapping principal preparation in Kenya and Tanzania." Journal of Educational Administration 46, no. 6 (September 26, 2008): 715–26. http://dx.doi.org/10.1108/09578230810908307.

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Ramadhani, Marijani. "Curriculation and Competence Based Education Training (CBET) in Tanzania: A Critical Assessment of Public Administration and Management (PAM) Curricula at Tanzania Public Service College (TPSC)." HOLISTICA – Journal of Business and Public Administration 8, no. 2 (August 1, 2017): 17–40. http://dx.doi.org/10.1515/hjbpa-2017-0010.

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AbstractThe article directs the discourse in Public Administration and Management (PAM) curricula at Tanzania Public Service College. The motive for this attempt is based on the fact that Public Administration (PA) is itself recognized as a profession whose teaching aims at producing competent professionals and therefore needs constant review to conform to the current work complexities. Five big questions and content analysis are used as the basis for directing the discourse. The findings indicate that curriculation for PAM is complex and dynamic. Moreover, the findings indicate that the two curricula are more vocational than educational as there is little weight allocated for occupational course modules (36 out of 360 in PA) and (126 out of 360 in HRM). This may pose the danger of “pourtpouri” problem in curriculum design. The article proposes rethinking interventions on curriculation for PAM at TPSC to benefit from Public Administration discipline.
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Therkildsen, Ole. "Public sector reform in a poor, aid-dependent country, Tanzania." Public Administration and Development 20, no. 1 (2000): 61–71. http://dx.doi.org/10.1002/1099-162x(200002)20:1<61::aid-pad101>3.0.co;2-t.

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Dissertations / Theses on the topic "Internet in public administration – Tanzania"

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Sigwejo, Annastellah Obedi. "Evaluating e-government services : a citizen-centric framework." Thesis, Cape Peninisula University of Technology, 2015. http://hdl.handle.net/20.500.11838/2285.

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Thesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2015.
In a quest to offer better services to both citizens and businesses throughout Africa, efforts to adopt e-government projects are gaining momentum. As a result of this, there is a need for effective measurement of delivery and quality of such e-services. Currently, there are several metrics applied to measure and rank the e-readiness of various African countries. However, while these measures have provided a source of comparative analysis between different e-government projects, they are far from being perfect. For example, most of these measures are diverse and difficult to compare, since they assume ‘one size fits all’ and ignore differing environmental, cultural and contextual factors of various countries. Further criticisms of these measures are that they are ‘first generation metrics’ designed for developed countries, as opposed to developing countries. Thus, the crux of the research problem was that there are no suitable evaluation strategies for understanding and measuring the effectiveness of e-government services in order to improve the management thereof, and thereby attain the best possible value for citizens. The objective of this study was to develop a framework, for evaluating the effectiveness of e-government services in a typical developing country. Tanzania’s mainland was chosen as the context for this study: as a typical developing African country, its early phase of e-government development provided an optimal case for this study concerned with the useful and effective evaluation of e-government services. I have chosen a qualitative research method paradigm, underpinned by an interpretive approach, to facilitate both research objectives: developing an evaluation framework after determining the necessary evaluation parameters. Empirical evidence was gathered via interviews with e-government practitioners in Tanzania and via focus groups with selected citizens. Other sources of data included government documentation (policies and strategies) and government websites. The data was analysed through the combined application of an adapted grounded theory method and interpretation. Using the latter analytical processes several effectiveness dimensions of e-government services were derived. Through further analysis these were synthesised into the main output of the study viz. an e-government citizen satisfaction framework (ECSF). This framework, a unique contribution to the existing body of knowledge, demonstrates how citizen and government imperatives should be amalgamated to evaluate the effectiveness of e-government services. The findings further support and advance Information Technology management within government, as this is the first comprehensive framework to ensure an integrated approach for monitoring and evaluating e-government programmes. This study also combines important ideas from two existing domains—service management and IS evaluation—to generate new foundations leading to further work by researchers.
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Mshana, Hawa Yatera. "Community Public-Private Partnership Leadership Synergy in Tanzania." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/4807.

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Although the public-private partnership (PPP) concept in health and social health has been politically accepted as the best pathway to improving health outcomes in many developing nations, implementation lacks leadership synergy. Lack of awareness and engagement of community leaders about PPP interventions and their benefits affect accountability and ownership of health and social care interventions. The purpose of this study was to better understand factors that could promote partnership leadership synergy to enhance ownership and accountability for community health and social welfare initiatives in Tanzania. A qualitative empirical case study design was used; diffusion of innovation and the public-private integrated partnership module constituted the theoretical framework. A purposeful sample of 26 participants responded to in-depth, 1-on-1 interviews; they were guided with semi-structured questions; the related document was reviewed. NVivo software was used to facilitated data management and content analysis. The key findings indicated that integrated supportive supervision, teamwork, and strategic communications promote partnership leadership synergy. Also, findings show that a lack of clear roles and responsibilities, poor quality data, a lack of understanding the benefits of PPP in health at the community level hinder ownership and accountability in the implementation of PPP health interventions. The results of this study yield insight into the national PPP technical and leadership team that could support the priorities in the implementation of the partnership projects. These results may contribute to social change through an increase in awareness and understanding of PPP in health at the community level and, in turn, promote ownership and accountability.
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Osinowo, Gbenga Ayodeji. "Internet and Telecommunications Companies' Provision of Customer Information to the Government." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7248.

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The strategy of the National Security Agency (NSA) surveillance program is to incorporate the private sector into the bulk data collection of customers information, yet there is little legislative and judicial oversight. As a result, internet and telecommunications companies participated, placing at risk protected privacy interests of their customers. Using policy feedback theory and narrative policy framework as the theoretical framework, the purpose of this qualitative, case study was to explore how the federal government gains compliance of the internet and telecommunications industry to engage in information sharing with NSA during post 9/11, 2001 terrorists' attack. Secondary data were collected about internet and telecommunications companies through document analysis, corporate records, and credible news sources. These data were compiled as raw data and developed into codes, which led to categories and eventually developed into themes. Findings indicate that private companies participated for three main reasons: first, an interest in preserving national security, second, they believed they had limited or no liability, and third, profit-making. At the same time, the participants expressed concerns that the government gained compliance via the use of coercion, influence, and persuasion. The positive social change implication of this study includes recommendations to public policy practitioners/evaluators that it is necessary to include private sector analysis in a comprehensive review of public policy because inter-dependencies of the private-public sector guarantees effective public policy implementation/ assessment.
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Lo, Mouhamadou. "L' administration électronique et le droit public." Paris 1, 2004. http://www.theses.fr/2004PA010279.

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Internet connaît depuis quelques années une application croissante dans l'activité de l'administration, qu'elle soit centrale ou territoriale. L'administration électronique, source de simplification des démarches administratives, s'affirme chaque jour comme l'instrument privilégié d'une nouvelle stratégie de communication au service des usagers. Elle se traduit par un échange sous forme numérisée des formalités administratives entre les services publics et les citoyens. Le gouvernement veut en faire un outil majeur en vue d'améliorer le service rendu aux administrés avec la mise en ligne des formulaires, des données publiques et la création de nouvelles procédures électroniques. Toutefois, sa mise en oeuvre est un véritable laboratoire en tant que siège d'évènements ayant des conséquences juridiques importantes voire préoccupantes. En effet, l'Internet public se conjugue avec l'obligation de résoudre quelques défis juridiques qui tiennent à la définition de nouveaux moyens de sécurité (sécurité des systèmes informatiques, confidentialité des données, la cybercriminalité, etc. ) et à l'encadrement des procédures administratives numériques par rapport aux principes fondamentaux régissant le service public. Face à ces défis, le droit public est-il en mesure d'y faire face ? Les réponses à cette question constitueront les éléments essentiels de nos travaux.
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Seth, Gautam. "Ground realities of virtual business a look at India and the United States of America /." Morgantown, W. Va. : [West Virginia University Libraries], 2002. http://etd.wvu.edu/templates/showETD.cfm?recnum=2696.

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Thesis (M.S.)--West Virginia University, 2002.
Title from document title page. Document formatted into pages; contains vi, 35 p. : ill. (some col.). Includes abstract. Includes bibliographical references (p. 33-35).
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Jackson, Nigel. "Online political communication : the impact of the Internet on MPs 1994-2005." Thesis, Bournemouth University, 2008. http://eprints.bournemouth.ac.uk/12339/.

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Existing research on MPs using the Internet (Halstead 2000, Perrone 2002, Ward and Gibson 2003, Jackson 2003, Ward and Lusoli 2005, Ward et al. 2005, Jackson 2005, Auty 2005, Jackson 2006b) has tended to be too reliant on content analysis; restricted to one part of the Internet, and involved limited research on the views of actual users of an MP.s online presence their views of it. This thesis seeks to identify the impact of the Internet on MPs through: their campaigning abilities; the impact on their role as representatives and how MPs communicate. The research triangulates data on the impact of websites, email, e-newsletters and weblogs through content analysis, questionnaires and interviews. The data collated has helped develop a theoretical understanding of how MPs campaign, represent and communicate. First, there is evidence that e-newsletters can be used as effective vote- winners by encouraging constituents to switch votes. This „incumbency effect. (Krasno 1994) suggests that existing research (Curtice and Steed 1997, Butler and Collins 2001) has under-estimated the effect of a personal vote (Cain et al. 1987). Second, websites and e-newsletters are helping MPs develop a new representative role, by providing an „information portal. which encourages local participation. Third, there is evidence that we are on the threshold of a new model of e-representation. MPs. use of e-newsletters appears to be developing a parallel of e-constituency which enhances the relationship geographical constituents have with their MP. At the same time, weblogs are creating a separate e-constituency whose online link to an MP is based on interest not geography. Fourth,a typology has been created for explaining how MPs use the Internet, with four different characteristics:technophobes; bandwagoners; mapie; and pioneers. The Internet is creating a new architecture of representation with both a territorial axis, and an issue axis accessible from the computer keyboard.
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Li, Po-hung. "The implementation of e-government in Hong Kong." Click to view the E-thesis via HKUTO, 2006. http://sunzi.lib.hku.hk/hkuto/record/B3653870X.

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Chan, Yuen-lai. "Evaluate the implementation of e-government in Hong Kong." Click to view the E-thesis via HKUTO, 2008. http://sunzi.lib.hku.hk/hkuto/record/B4101439X.

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Kahaar, Saadick. "Monitoring and controlling of projects within selected organisations in the public sector." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2651.

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Thesis (MTech (Public Management))--Cape Peninsula University of Technology, [2017].
The study is located within a Project Management paradigm. The South African national Department of Education’s (the DOE) approach to e-Education and its directive issued in 2004 to integrate Information and Communication Technologies (ICT’s) into teaching and learning forms the premise of this study. In 2009, the Western Cape Government adopted the Modernisation Programme to bring the provincial government on par with international best practice, to ensure that government officials are fit for their respective purposes. The challenge for the Western Cape Government was its ability to implement a project management approach to all activities performed by all stakeholders and role players in the project implementation process. The core objective of the study was to develop a theoretical framework to monitor and control projects and practices within selected provincial government departments in the Western Cape, with specific reference to the Department of the Premier (DotP) and the Western Cape Education Department, in order to achieve and provide an improved project management approach to monitor and control projects when implementing strategy and, in turn, enhance effective and efficient service delivery. A qualitative research approach was used, as the researchers were keen to hear verbal accounts around the experiences and perceptions of selected individuals within the Department of the Premier and Western Cape Education Department around the MSPiL Training Project in particular, and how it is monitored and controlled. Applicable literature was consulted which indicated the complexity of project management in the public sector as it relates to monitoring and control of projects. Methods/mechanisms, procedures and systems for defining, planning, scheduling, controlling, organising, monitoring and evaluating project activities to enhance service delivery, were forwarded. One of the core findings of the study was that an agile project management approach/methodology is best suited to an environment that has faster turnaround times with more streamlined, speedier approvals and processes, red tape reduction, as well as more direct communication channels. The aforementioned lacked in the South African public sector. A recommendation forwarded is that the Department of the Premier, Centre for e-Innovation’s (Directorate GITO: Education, Cultural Affairs and Sport) project office and a task team that specifically deal with the MSPiL project should clearly understand their department’s requirements whilst defining, planning and managing projects to improve project management maturity, as well as constantly communicate the roadmap, benefits and progress at both project/programme, departmental and provincial level by 2019, since this is when the Western Cape Provincial Strategic Plan reaches its end. This will assist the department and its MSPiL project team to improve project tasks and activities for future projects with similar characteristics.
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Settles, Alexander Matthew. "E-government implementation." Access to citation, abstract and download form provided by ProQuest Information and Learning Company; downloadable PDF file, 254 p, 2007. http://proquest.umi.com/pqdweb?did=1362535341&sid=3&Fmt=2&clientId=8331&RQT=309&VName=PQD.

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Books on the topic "Internet in public administration – Tanzania"

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Homburg, Vincent. Understanding e-government: Information systems in public administration. London: Routledge, 2008.

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Homburg, Vincent. Information systems in public administration: Understanding e-government. New York, NY: Routledge, 2008.

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Homburg, Vincent. Information systems in public administration: Understanding e-government. New York, NY: Routledge, 2008.

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E-Government, Western Australia Office of. Email & internet use policies: Guidelines for government. Perth, WA: Office of E-Government, Dept. of Premier and Cabinet, 2003.

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Perillo, Vincent T. E-government: Innovation, collaboration and access. New York: Nova Science Publishers, 2009.

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Mushi, Richard. Does privatization contribute to social development?: A case study from Tanzania. Lewiston, NY: Edwin Mellen Press, 2010.

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Mushi, Richard. Does privatization contribute to social development?: A case study from Tanzania. Lewiston, NY: Edwin Mellen Press, 2010.

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Centre, for Good Governance (Andhra Pradesh India). Best practices and innovations in public service delivery. [Hyderabad]: Centre for Good Governance, 2012.

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Sarafanov, V. I. Informatizat︠s︡ii︠a︡ sistemy gosudarstvennogo upravlenii︠a︡ Rossii: [monografii︠a︡]. Moskva: INION RAN, 2006.

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Brüggemeier, Martin, and Klaus Lenk. Bürokratieabbau im Verwaltungsvollzug: Better Regulation zwischen Go-Government und No-Government. Berlin: Edition Sigma, 2011.

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Book chapters on the topic "Internet in public administration – Tanzania"

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Lameck, Wilfred U. "Ethical Culture, Tanzania." In Global Encyclopedia of Public Administration, Public Policy, and Governance, 1–6. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-31816-5_3579-1.

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Santaniello, Mauro, and Francesco Amoretti. "Internet Governance." In Global Encyclopedia of Public Administration, Public Policy, and Governance, 3393–98. Cham: Springer International Publishing, 2018. http://dx.doi.org/10.1007/978-3-319-20928-9_3383.

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Santaniello, Mauro, and Francesco Amoretti. "Internet Governance." In Global Encyclopedia of Public Administration, Public Policy, and Governance, 1–6. Cham: Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-31816-5_3383-1.

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Mhina, Julius Raphael Athuman. "Social Media and Government Employees in Tanzania." In Global Encyclopedia of Public Administration, Public Policy, and Governance, 1–15. Cham: Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-319-31816-5_3688-1.

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Berntzen, Lasse, Marius Rohde-Johannessen, and James Godbolt. "Understanding Internet Use in Grassroots Campaigns: Internet and Social Movement Theory." In Public Administration and Information Technology, 15–24. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-05963-1_2.

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Bergo, Rolv Alex, and Dan J. Wedemeyer. "Information, Noise, and the Evolving Internet." In Public Administration and Information Technology, 155–71. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-22994-2_10.

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Troumbley, Rex. "Coercive Cyberspaces and Governing Internet Futures." In Public Administration and Information Technology, 17–40. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-22994-2_2.

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Calderaro, Andrea. "Internet Politics Beyond the Digital Divide." In Public Administration and Information Technology, 3–17. Cham: Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-04666-2_1.

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Gil-Garcia, J. Ramon, Theresa A. Pardo, and Mila Gasco-Hernandez. "Internet of Things and the Public Sector." In Public Administration and Information Technology, 3–24. Cham: Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-37464-8_1.

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Winter, Jenifer, and Ryota Ono. "Introduction to the Future Internet: Alternative Visions." In Public Administration and Information Technology, 1–16. Cham: Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-22994-2_1.

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Conference papers on the topic "Internet in public administration – Tanzania"

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Polkowski, Zdzislaw, and Marcin Jozwiak. "Internet of Things in Public Administration." In 2021 Fourth International Conference on Computational Intelligence and Communication Technologies (CCICT). IEEE, 2021. http://dx.doi.org/10.1109/ccict53244.2021.00070.

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Pelse, Modrite, Sandris Ancans, and Lasma Strazdina. "Digitalization in public administration institutions." In 22nd International Scientific Conference. “Economic Science for Rural Development 2021”. Latvia University of Life Sciences and Technologies. Faculty of Economics and Social Development, 2021. http://dx.doi.org/10.22616/esrd.2021.55.051.

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There is no doubt that digitalization processes make positive effects on the development of a company as emphasized and evidenced by many research papers and studies. However, there are a few empirical research studies on digitalization in the public sector, particularly in public administration institutions. Therefore, the present research aims to identify and compare the level of digitalization in four national public administration institutions: the State Revenue Service, the Office of Citizenship and Migration Affairs, the State Social Insurance Agency and the State Employment Agency. In Latvia, very good technical solutions and a broadband mobile Internet network are available, the number of Internet users increases all over the world every year, but are they widely used by public administration institutions to provide consumers with appropriate digital services? The State Revenue Service has reached the highest level of maturity in digitalization, and the institution has also allocated the most funds from its budget to information technologies and the maintenance of their systems. The level of digitalization is low in the State Employment Agency and the Office of Citizenship and Migration Affairs. The public requires public administration services to be available digitally on a 24-hour/7day basis.
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Ahmed, Salum Mohammed, Salim M. Hamza, and Bing Wang. "Analysis of Recruitment Practices in Tanzania: A case of ministry responsible for recruitment in Zanzibar public sector." In Proceedings of the Annual International Conference of Business and Public Administration (AICoBPA 2018). Paris, France: Atlantis Press, 2019. http://dx.doi.org/10.2991/aicobpa-18.2019.45.

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Song, Guangxing, and Pingfang Yang. "The Influence of Network Real-name System on the Management of Internet Public Opinion." In Public Administration in The Time of Regional Change. Paris, France: Atlantis Press, 2013. http://dx.doi.org/10.2991/icpm.2013.9.

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Chen, Yujuan, and Jinyu Liu. "On the Practical Teaching Reform of Public Administration for the Cultivation of the “Internet + Industry Administration” Ability." In 2020 International Conference on Advanced Education, Management and Social Science (AEMSS2020). Paris, France: Atlantis Press, 2020. http://dx.doi.org/10.2991/assehr.k.200723.131.

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Galletta, Antonino, Oliver Ardo, Antonio Celesti, Peter Kissa, and Massimo Villari. "A Recommendation-Based Approach for Cloud Service Brokerage: A Case Study in Public Administration." In 2017 IEEE 3rd International Conference on Collaboration and Internet Computing (CIC). IEEE, 2017. http://dx.doi.org/10.1109/cic.2017.00038.

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Fiala, Zdenek, and Olga Sovova. "NEW CHALLENGES FOR PUBLIC ADMINISTRATION AT THE AGE OF THE RIGHT TO THE INTERNET ACCESS." In 4th International Scientific Conference – EMAN 2020 – Economics and Management: How to Cope With Disrupted Times. Association of Economists and Managers of the Balkans, Belgrade, Serbia, 2020. http://dx.doi.org/10.31410/eman.2020.201.

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The paper discusses the challenges, benefits, and risks of the digitization in public services; argues the internet access right as a fundamental human right and the obligation of a state to provide digital services in the public administration; points out the main tasks of public administration when introducing the principles of good governance; addresses the development of the mentioned principles in the European public space as well at the examples of the Czech Republic. The authors critically describe evaluation methods of digitized public administration and e-Government, including the general model of user acceptance of information technology and benchmarking within the global worldwide information society. The paper highlights practical examples of digitization of the public space in the European Union and in the Czech Republic. The paper concludes with the issues of the state obligation to cover gaps between the legal and economic demand for digitization and provision of digital public services and needs of communities and individuals. The authors use the economic approach to examine legal issues of digitization in public administration. The comparison of the European legislation and Czech national legislation form the primary methodology of the interpretation of the rights of users as well as the obligations of the public administration. Practical examples, figures and tables highlight the argued issues.
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Lin, Jingjing, and Jia Yu. "Multi-dimensional Thinking on the Transformation of Public Administration in China under the Background of Computer Internet." In 2021 International Conference on Public Management and Intelligent Society (PMIS). IEEE, 2021. http://dx.doi.org/10.1109/pmis52742.2021.00053.

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Wachowicz, Jacek, and Arkadiusz Januszewski. "POSSIBLE DIGITAL DIVIDE THREAT IN ACCESS TO PUBLIC ADMINISTRATION SERVICES AMONG ELDERLY AS A FACTOR UNDERLYING INTERNET SKILLS POPULARIZATION NEED." In 12th International Technology, Education and Development Conference. IATED, 2018. http://dx.doi.org/10.21125/inted.2018.1788.

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Orlova, Valentina. "The Role of Internet Technologies in Improvement of Tax Administration Efficiency in Ukraine: Problems and Prospects." In International Conference on Eurasian Economies. Eurasian Economists Association, 2011. http://dx.doi.org/10.36880/c02.00245.

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In the current context information technologies including Internet technologies are the most important factor in providing sustainable social and economic development of the nation. Taking part in implementing government functions they represent a new form of citizens public authorities communication within the bounds of e-government. Offices of State Tax Administration of Ukraine are part of public electronic space and are actively employing Internet technologies in administering their functions. They are represented by hardware and software for information collection, processing, transfer and storage, and also serve as active communication medium with taxpayers. Official website of tax administration of Ukraine has 20 sections, 163 sub-sections and more than 400 heads in Ukrainian, Russian and English languages. In conditions of taxation system reforming it provides on-line access to live information and is efficient tool in forming optimal ties with taxpayers providing feedback in discussing topical taxation questions. Introduction into effect of the Tax Code has made fundamental changes in tax procedure and administration methods. Procedure of submitting tax accounts in electronic form through Internet has been improved. It enables to aggregate taxpayers review data and tax offices accounting data into unified technological process. The paper gives analysis of the influence of IT on improving efficiency of tax administration in the current context and assessment of the prospects for its further improvement.
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Reports on the topic "Internet in public administration – Tanzania"

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Vasilenko, L. A. Sociology in Public Administration: The Use of Internet Research. Sociology and society: social inequality and social justice (Yekaterinburg, October 19-21, 2016) [Electronic resource], 2016. http://dx.doi.org/10.18411/vasilenko-3-8.

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Rukundo, Solomon. Tax Amnesties in Africa: An Analysis of the Voluntary Disclosure Programme in Uganda. Institute of Development Studies (IDS), December 2020. http://dx.doi.org/10.19088/ictd.2020.005.

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Abstract:
Tax amnesties have taken centre stage as a compliance tool in recent years. The OECD estimates that since 2009 tax amnesties in 40 jurisdictions have resulted in the collection of an additional €102 billion in tax revenue. A number of African countries have introduced tax amnesties in the last decade, including Nigeria, Namibia, South Africa and Tanzania. Despite their global popularity, the efficacy of tax amnesties as a tax compliance tool remains in doubt. The revenue is often below expectations, and it probably could have been raised through effective use of regular enforcement measures. It is also argued that tax amnesties might incentivise non-compliance – taxpayers may engage in non-compliance in the hope of benefiting from an amnesty. This paper examines the administration of tax amnesties in various jurisdictions around the world, including the United States, Australia, Canada, Kenya and South Africa. The paper makes a cost-benefit analysis of these and other tax amnesties – and from this analysis develops a model tax amnesty, whose features maximise the benefits of a tax amnesty while minimising the potential costs. The model tax amnesty: (1) is permanent, (2) is available only to taxpayers who make a voluntary disclosure, (3) relieves taxpayers of penalties, interest and the risk of prosecution, but treats intentional and unintentional non-compliance differently, (4) has clear reporting requirements for taxpayers, and (5) is communicated clearly to attract non-compliant taxpayers without appearing unfair to the compliant ones. The paper then focuses on the Ugandan tax amnesty introduced in July 2019 – a Voluntary Disclosure Programme (VDP). As at 7 November 2020, this initiative had raised USh16.8 billion (US$6.2 million) against a projection of USh45 billion (US$16.6 million). The paper examines the legal regime and administration of this VDP, scoring it against the model tax amnesty. It notes that, while the Ugandan VDP partially matches up to the model tax amnesty, because it is permanent, restricted to taxpayers who make voluntary disclosure and relieves penalties and interest only, it still falls short due to a number of limitations. These include: (1) communication of the administration of the VDP through a public notice, instead of a practice note that is binding on the tax authority; (2) uncertainty regarding situations where a VDP application is made while the tax authority has been doing a secret investigation into the taxpayer’s affairs; (3) the absence of differentiated treatment between taxpayers involved in intentional non-compliance, and those whose non-compliance may be unintentional; (4) lack of clarity on how the VDP protects the taxpayer when non-compliance involves the breach of other non-tax statutes, such as those governing financial regulation; (5)absence of clear timelines in the administration of the VDP, which creates uncertainty;(6)failure to cater for voluntary disclosures with minor errors; (7) lack of clarity on VDP applications that result in a refund position for the applicant; and (8) lack of clarity on how often a VDP application can be made. The paper offers recommendations on how the Ugandan VDP can be aligned to match the model tax amnesty, in order to gain the most from this compliance tool.
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