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Dissertations / Theses on the topic 'Internet retailing'

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1

Nwoffiah, Lucy Chineze. "E-commerce: the impact of internet technology on retailing." Thesis, Cape Peninsula University of Technology, 2005. http://hdl.handle.net/20.500.11838/1771.

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Thesis (MTech (Business Information Systems))--Cape Peninsula University of Technology, 2005<br>Where customers have freedom of choice, their level of satisfaction will determine if they are loyal, long-term and profitable customers. If customers are not satisfied they will take their business elsewhere. The increase in the level of satisfaction in key element areas would increase overall customer satisfaction and increase customers' future behaviours such as purchasing on the Internet and recommending the e-retail websites to others. This thesis also explains in the previous chapters that ear
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Van, La Khanh, and khanh van la@rmit edu au. "Customer Loyalty in Web-based Retailing." RMIT University. Management, 2006. http://adt.lib.rmit.edu.au/adt/public/adt-VIT20070108.150426.

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E-commerce is increasingly recognised as an integrated, rather than independent, part of the retail industry. As online competition grows and online marketing activities intensify, the importance of customer loyalty in e-retailing has also taken central stage in marketing research. This study explores the nature and characteristics of e-loyalty and its direct and indirect antecedents. Drawing from the literature on customer loyalty in the traditional, offline business context, it contends that e-loyalty is determined primarily by the quality of the relationship between an Internet retailer a
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Holmberg, Maria. "Dagligvarumarknaden : en samhälls- och distributionsekonomisk analys av internet som försäljningskanal." Thesis, Linköping University, Department of Management and Economics, 2001. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-938.

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<p>Structural changes on the grocery market usually take place when the consumer is persuaded to take on the more labourintense parts of the distributionprocess. Internettrade changes this by causing competition between the unpaid work done by consumers and the labor performed by employees. In this master thesis grocery shopping on the internet is analyzed in a economic perspective with focus on distribution, changing marketstructures, driving forces and the future potential of internet as a saleschannel. The main conclusions are that consumerdemand and the belief in electronic commerceas a co
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Wilson-Jeanselme, Muriel Annie. "Towards understanding Internet loyalty through customer preference structures." Thesis, University of Oxford, 2010. http://ora.ox.ac.uk/objects/uuid:a6ead1e8-3743-48a1-9df8-4a536e4f83e7.

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This research is an exploration of how the capabilities of the Internet may have influenced customer preference structures and how these influences may, in turn, have affected loyalty behaviours. These relationships are explored from both customers’ and companies’ perspectives. A theoretical model is developed which comprises four main components. These are (1) pre-purchase preference structures; (2) post-purchase preference structures (3) the Internet channel and (4) loyalty behaviours. The Internet channel is shown as having a modifying effect on pre- and post-purchase preference structures,
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Miller, Charles Miller. "THE EFFECT OF DISTANCE DECAY: A STUDY OF AUTOMOTIVE RETAILING." Diss., Temple University Libraries, 2017. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/439401.

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Business Administration/Interdisciplinary<br>D.B.A.<br>Retail automotive literature that examines how the distance between a retail automotive facility and the prospective purchaser affects market performance is limited. Primary data for this study indicates that distance and purchase in the retail automotive sector move in opposite directions. This study examines similar goods that have high barriers of entry and proposes other methods of increasing market reach. This is a study of the conditions that affect the market performance for imported luxury vehicles. First, is the effect of distance
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Vrechopoulos, Adam Panagiotis. "Virtual store atmosphere in internet retailing : measuring virtual retail store layout effects on consumer buying behaviour." Thesis, Brunel University, 2001. http://bura.brunel.ac.uk/handle/2438/4325.

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The research presented in this dissertation is concerned with the effects of the "virtual store atmosphere" on consumer buying behaviour within the context of Internet retailing. More specifically, the focus of this research is to investigate whether the virtual store layout, as a major virtual store atmosphere determinant, affects consumer buying behaviour during shopping activity within a virtual grocery store over the Web. The present research is of a multidisciplinary nature and belongs to the field of Internet Retailing, in which there is not to date an exhaustive established theory avail
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Atterby, Johanna. "Online retailing in China : Sellers on the C2C market - Chinas new generation of entrepreneurs?" Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-134205.

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8

Ellis-Chadwick, Fiona. "An empirical study of Internet adoption among leading United Kingdom retailers." Thesis, Loughborough University, 2000. https://dspace.lboro.ac.uk/2134/12895.

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In 1995, few retailers considered the Internet important to the future of their businesses. By 2000 the prevailing wisdom suggests that it has become almost imperative to incorporate the Internet into a company's business activities. However, whilst some areas of the U.K. retail sector are successfully integrating the Internet into their businesses others remain unconnected. This work is a study of Internet adoption amongst UK retailers from 1995 to 2000. It explores the level of adoption in terms of the technical progression and extent of adoption, in terms of the range of features included i
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Kim, Mijeong. "Consumer response to stockouts in online apparel shopping." Connect to this title online, 2004. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1087483690.

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Thesis (Ph. D.)--Ohio State University, 2004.<br>Document formatted into pages; contains 255 p. Includes bibliographical references. Abstract available online via OhioLINK's ETD Center; full text release delayed at author's request until 2005 June 21.
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Patania, Fortunato. "The future of retailing: analysis of the context and development of the Omni-Channel strategy." Master's thesis, Alma Mater Studiorum - Università di Bologna, 2018.

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Con la presente ricerca si pone in essere uno studio sulla dimensione del business del Retail, mediante un approccio teorico al quale sono stati correlati alcuni casi aziendali. Negli ultimi anni, l’evoluzione dello spettro di abitudini del consumatore, con la rapida diffusione delle tecnologie di rete, ha richiesto alle aziende di attuare approcci e strategie nuove ed integrate per il raggiungimento del successo aziendale. L’analisi dei segmenti di clientela ha dimostrato come l’avvento di Internet abbia inevitabilmente generato impatti sia sulla vita delle persone sia sul modo di fare imp
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Rezende, Marcelo Lacerda. "Centrais de carga na internet: caracterização de seus sites e de duas empresas usuárias." Universidade de São Paulo, 2001. http://www.teses.usp.br/teses/disponiveis/11/11132/tde-15082002-141011/.

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As centrais de carga são um importante mecanismo de coordenação do mercado de fretes, tendo como um de seus objetivos ampliar as informações sobre este mercado, reduzindo a incerteza na obtenção de cargas e os custos de transportes. Com o avanço da internet, a possibilidade de criação de centrais de cargas abrangendo grandes áreas e um grande número de usuários tornou-se uma alternativa atraente, utilizada cada vez com maior freqüência. Entretanto, pouco se conhece sobre a sua utilização em atividades ligadas à área de logística. Assim, este trabalho objetivou caracterizar as centrais de carga
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Jönne, Filip, and Conrad Walz. "Making the inaccessible accessible - the oxymoron of online luxury distribution : A qualitative study on consumer responses towards the distribution of luxury in an online multibrand context." Thesis, Internationella Handelshögskolan, Jönköping University, IHH, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-48885.

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Background - Luxury companies have long been reluctant to adopt the internet as a mode of distribution. A luxury brand’s concept of exclusiveness is seemingly incompatible with the ubiquitous nature of the internet. Hence, many luxury brands are fearful that distributing their products on third-party online retail platforms might decrease the brands’ vital aura of luxury. Purpose - The purpose of this study is to explore consumer perceptions, attitudes and purchase intention towards a luxury brand being distributed on an online multibrand marketplace. This research aims to fill the existing ga
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Kwon, Wi-Suk. "A model of reciprocal effects of multi-channel retailers' offline and online brand images application to multi-channel specialty apparel retailing /." Connect to this title online, 2005. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1121949288.

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Reppling, Simon, and Tobias Tillander. "Optimizing Shopping Centres – A Case Study of Farsta Centrum." Thesis, KTH, Fastigheter och byggande, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-191306.

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The purpose of this essay is to examine the possibilities for Farsta Centrum so they can increase their visitor count to avoid losing customers in favor of online shopping. It is investigated through several hypotheses that were formed. To accomplish this, a case study which consists of two parts has been completed. Firstly, a literature review was the basis for the hypotheses that investigates previous work concerning the subject. Secondly a questionnaire has been designed based on a standard model with attitude statements and a 7- point Likert scale. The questionnaire was then handed out to
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Hjärne, Sara, Mathilda Perem, and Ewelina Wallin. "Hur fungerar egentligen köpbeslutsprocessen inom e-handel? : En kvalitativ studie om konsumenternas beteende vid konsumtion på Internet." Thesis, Linnéuniversitetet, Institutionen för marknadsföring (MF), 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-34484.

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Title: How does the buying decision process really function within e-commerce? - A qualitative study of consumer behavior when they consume on Internet. Institution: School of Economics, Linnaeus University, Växjö. Course code: 2FE16E. <img src="file:///page3image2784" />Authors: Sara Hjärne, Mathilda Perem, Ewelina Wallin. Tutor: Dan Halvarsson. Examiner: Åsa Devine. Key words: Buying decision process, purchase decision process need recognition, information search, evaluation, purchase decision, postpurchase behavior, consumer decision making, E-commerce, E- commerce channels, online shop
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Andrén, Caroline, and Mariel Alexandra Hermansson. "Vägen till den virtuella butiken : en studie om Gina Tricots möjligheter att marknadsföra sig online." Thesis, Högskolan i Borås, Institutionen Textilhögskolan, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-16822.

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Internet når idag över 8 miljoner människor i Sverige och är en naturlig del av vardagen för många. För företag betyder detta en viktig marknadsföringskanal som inte bör underskattas. Genom att kommunicera med målgruppen via plattformer såsom sociala nätverk, bloggar och mikrobloggar kan företag erbjuda mervärde och bygga relationer online. Genom att utnyttja rätt marknadsföringskanal kan onlinemarknadsföring undvika att uppfattas som påträngande för konsumenten och istället inspirera på ett hjälpfullt sätt.Syftet med studien är att med en kartläggning av fast-fashionkonsumenters nätbeteende o
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Francesca, Serravalle. "Augmented reality in retail : an analysis of this immersive technology through consumers’ and retailers’ perception." Thesis, Lyon, 2020. http://www.theses.fr/2020LYSE3048.

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Avec l'avènement de l'internet et du processus de digitalisation, le monde du commerce de détail a connu de nombreux changements. En fait, ce processus a incité tous les secteurs à intégrer la technologie dans leurs processus de vente. Dans le commerce de détail en particulier, ce processus a permis aux mondes physique et digital de commencer à se rencontrer. Dans ce scénario, on est passé de la vente multicanale, comprise comme un ensemble d'activités où les biens sont vendus par différents canaux (en ligne et hors ligne), à une omnicanale, où les deux canaux (en ligne et hors ligne) sont int
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18

Scott, Simon Paul. "Franchising in food retailing : a marketing channels perspective." Thesis, University of Newcastle Upon Tyne, 1998. http://hdl.handle.net/10443/277.

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This study deals with franchising as a form of distribution in the UK food retail environment. Franchise systems have increased their penetration of food retail markets since the mid 1980's and are frequently commented on by industry observers as being a form of distribution likely to expand aggressively. This study comments on the potential for further franchise development and looks at the association and relationship between franchisor Satisfaction and prevailing environmental conditions from a marketing channels perspective. Because of the paucity of literature, data, statistics and law on
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Mat, Johari. "The influence of leadership style on internal marketing in retailing." Thesis, University of Stirling, 2008. http://hdl.handle.net/1893/2153.

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An exploratory investigation using a survey study approach was undertaken in two organisations in retailing, to explore whether there is any connection between HOD leadership style and the effectiveness of marketing concept in the organisation. Findings emerged on several levels. Despite the agreement on the importance of leadership in IM, little integration of leadership and IM research is found in the literature. Traditionally, leadership studies relate to job satisfaction, motivation, performance, productivity and communication. The term leadership means different things to different people
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Alexander, Andrew Frederick. "The evolution of multiple retailing in Britain 1870-1950 : a geographical analysis." Thesis, University of Exeter, 1994. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.241134.

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Jones, John. "The structure, organisation and location of fixed-shop retailing in Wolverhampton, 1870-1914." Thesis, University of Wolverhampton, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.293295.

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Beasley, John Christian. "A study of corporate objectives for the retailing of menswear in the United Kingdom since 1970." Thesis, University of Leeds, 1985. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.292613.

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Falk, Johan. "Physical Mobile Interaction in Omni-Channel Retailing : Using the customers’ smartphone to interact with smart objects in a store." Thesis, Linköpings universitet, Institutionen för datavetenskap, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-107953.

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While shopping in a retail store today the customers are often interacting with multiple sale channels when making a purchase. These channels can include in‑store terminals, the customers’ smartphone etc. This thesis looks at how physical mobile interaction can be implemented to enhance the experience when using different channels for a purchase. Physical mobile interaction is a way for a user to interact with real world objects using a mobile device. This thesis examines how some of these techniques can be used in a retail store using the customers’ own smartphone device. With todays smartpho
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Chautard, Tiphaine. "Histoire d'une "révolution culturelle" de la distribution. De l'omni-canal à l'omni-commerce, une analyse du changement et de sa mise en récit." Thesis, Lille 2, 2018. http://www.theses.fr/2018LIL2D021/document.

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L’omni-canal constitue un idéal que la plupart des distributeurs cherche à atteindre en vue de s’adapter aux nouvelles exigences du marché (i.e. évolution du comportement des consommateurs et des standards concurrentiels). Dans la lignée des recherches en marketing de la distribution, nous cherchons à comprendre comment s’opère la mutation des distributeurs multi-/cross-canal vers l’omni-canal, du point de vue organisationnel. Au-delà de l’aspect technologique (e.g. modernisation des systèmes d’information ou logistiques), nous nous interrogeons sur la dimension culturelle de la transformation
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Carrion, Cortes Gabriela, and Tercero Kristabel Caceres. "Eco-shop Paradox, a case study on Zara Rome." Thesis, Högskolan i Borås, Institutionen Textilhögskolan, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-16777.

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Sustainability is a topic paying a visit to most industries today and the fashion business is no exception.The development of eco-efficient stores is one of the efforts carried out by Inditex Group with the aim to adopt sustainability into its practices. Such stores distinguish themselves for saving electricity, water and by greatly reducing the amount of CO2 that is yearly produced. The concept was initiated with the Zara brand but it will be introduced to the other six brands that integrate Inditex as well. However, despite the reduction in the carbon footprint it cannot be denied that the f
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張苑惠. "A Study of Grocery Retailing on the Internet." Thesis, 1998. http://ndltd.ncl.edu.tw/handle/25256542047672126206.

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碩士<br>國立政治大學<br>企業管理學系<br>86<br>The business application of the Internet is one of the important issues for companies aiming to succeed in the next century. Some term this application as electronic commerce or e-commerce.   The Internet has attracted many companies to exploit this new marketing channel. Many grocery, or food, retailers have shown their interests in this market and are planning to provide online ordering services.   This thesis aims to understand grocery retailing on the Internet at present and to provide potential operators with some principles for providing Internet ordering
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Shih, Sheng-Bao, and 施盛寶. "Exploring strategies of the Internet retailing store taking agriculture products as an example." Thesis, 2001. http://ndltd.ncl.edu.tw/handle/56923691323623311089.

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碩士<br>淡江大學<br>資訊管理學系<br>89<br>With the popularity of the e-business, more and more products as well as services are sold on the Internet recently. However, only a few of them can survive and get profit from the Web.In this article, we conducted some face-to-face interviews to a few key personnel relating to three domestic Internet retail store. After that,we proposed a research framework including 26 web-based strategies to verify whether an agricultural grocery e-store executes these strategies well or not. Besides, we divide these strategies into more important and less important categories
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Chen, Shun-sheng, and 陳順勝. "A Transaction-Efficiency Analysis of an Internet Retailing Supply Chain in the Book Industry." Thesis, 2007. http://ndltd.ncl.edu.tw/handle/99211202337654588843.

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碩士<br>國立成功大學<br>交通管理學系碩博士班<br>95<br>The emergence of the Internet may have fundamentally altered the mechanisms underlying information exchanges between sellers and end consumers. However, little attention has been given to the impact these mechanisms have on the efficiency of supply chain operations. This paper begins to address this deficiency in the literature by evaluating supply chain transaction efficiency effects from Internet purchases by consumers. It develops and empirically tests a theoretical framework examining the role Internet purchases have in establishing transaction-efficienc
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Tassabehji, Rana, Alastair S. Wood, Roger Beach, and W. Andrew Taylor. "Reverse e-auctions revolutionising the packaging industry in the UK." 2006. http://hdl.handle.net/10454/4060.

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No<br>Reverse e-auctions are increasingly being used in business-to-business procurement and have been reported to yield significant price reductions for buyer firms. However, the adoption of online auction formats has raised many concerns among suppliers, often being criticized for damaging supplier-buyer relationships and for being antithetical to what is currently regarded as good supply chain management. Against this background this paper aims to examine the reverse auction phenomenon in the UK packaging sector. Data were collected from the direct experiences of one large food-packaging su
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MAZANCOVÁ, Kateřina. "Analýza využití multikanálového retailingu ve vybraném maloobchodním subjektu." Master's thesis, 2010. http://www.nusl.cz/ntk/nusl-79753.

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The aim of this thesis was to analyze the use of multichannel retailing in Globus hypermarket in České Budějovice. Dispensation was done according to Levy and Weitz (2009) into three main channels {--} retail store, catalogue and the internet which were supplemented by some components of the communication mix. On the basis of the case studies and marketing situation analysis of Globus hypermarket in České Budějovice some measures were proposed to improve the competitive position of this company by the use of multichannel retailing. Partial proposals were devided by particular channels. One of
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Yang, Huei-Ching, and 楊蕙菁. "A Study of Customer Satisfaction of Retailing Industry in Internet Age--An Examination of RT-Mart in East China Region." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/88cfb4.

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碩士<br>國立中興大學<br>高階經理人碩士在職專班<br>106<br>The purpose of this study is to explore the relationship between customer satisfaction and customer importance from the perspective of customer. The study is conducted through surveys taken from customer of nine stores in the East region RT-Mart as well as through the method of management opportunity grid (MOG) to examine the core competence of RT-Mart, the nine stores include zhabei store, yangpu store and daning store in Shanghai, heshan store, chengnan store in the south of Jiangsu, suqian store and taizhou store in the north of Jiangsu, maanshan store
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Balsinha, Ana Sofia Dias Lourenço. "Lemon Jelly : spreading lemon through the internet." Master's thesis, 2016. http://hdl.handle.net/10400.14/21448.

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Lemon Jelly is a fashion brand that produces and sells plastic footwear. The brand belongs to the company Procalçado, a family-owned Portuguese company that already had an experience of 40 years as a soles and footwear components producer before creating Lemon Jelly. The company is characterized by innovative production processes that allow them to produce plastic injected shoes. Lemon Jelly is mostly being sold through distributors, however it also has an online presence. The brand’s official website represents from 5 to 10% of the brand’s sales, which were up to 3 million euros in 2015. The
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Liu, Shang-Bin, and 劉上賓. "To Investigate the Strategic Analysis for Enterprises to Immerse in the Internet-retailing Market by Studying the Developing Characteristics of Electronic Commerce." Thesis, 2002. http://ndltd.ncl.edu.tw/handle/26163813760567926102.

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碩士<br>國立高雄第一科技大學<br>運輸倉儲營運所<br>90<br>Due to the arising of Internet, not only the consumers’ living styles are affected, the traditional retailers are struggling for the survival as well. This is the factor forcing the traditional retailers to enter the battlefield of electronic commerce (E-commerce). In this study, we are to understand the specific characteristic of internet retailing market, and appropriate company operations types and strategies to compete in the E-commerce business environment by reviewing previous research on internet retailing market and structure, and case studies of fo
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Sousa, Rita Lourenço de. "How to turn innovative startups into successful businesses: The case of Techperks." Master's thesis, 2019. http://hdl.handle.net/10071/19352.

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The Internet of Things, also known by the acronym IoT, comprises all devices and objects that are enabled to be permanently connected to the Internet, being able to identify on the network and communicate with each other. This technology is incorporated into a variety of products that are available today and designed to make life easier for consumers. The result was the emergence of smart cities, connected factories, connected cars, and an enormous amount of many other applications. All of this is evidence of how the world is adapting to the Internet of Things (IoT). IoT is a hot topic in our
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