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1

Spitzberg, Brian H. CSRS, the conversational skills rating scale: An instructional assessment of interpersonal competence. Speech Communication Association, 1995.

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2

Spitzberg, Brian H. CSRS, the conversational skills rating scale: An instructional assessment of interpersonal competence. NCA National Communication Association, 1995.

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3

Interpersonal skills, theory and practice: The librarian's guide to becoming a leader. Libraries Unlimited, 2010.

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4

Simons, George F. The questions of diversity: Assessment tools for organizations and individuals. 2nd ed. ODT Inc., 1990.

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5

Thomas, Fleischer. Zur Verbesserung der sozialen Kompetenz von Lehrern und Schulleitern: Kommunikationskompetenz und Interaktionskultur als Systemanforderung in der Schule. Schneider, 1990.

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6

Damken, Brown Claire, ed. The gender communication handbook: Conquering conversational collisions between men and women. Wiley, 2012.

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7

Oordelen in taal: Semantische en pragmatische aspecten van evaluaties in narratieve communicatie. Wolters-Noordhoff, 1985.

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8

Garbarino, James. What children can tell us: Eliciting, interpreting, and evaluating information from children. Jossey-Bass, 1989.

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9

Garbarino, James. What children can tell us: Eliciting, interpreting, and evaluating information from children. Jossey-Bass, 1992.

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10

1941-, Stott Frances M., and Erikson Institute, eds. What children can tell us: Eliciting, interpreting, and evaluating critical information from children. Jossey-Bass, 1990.

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11

Ontario Educational Research Council. Conference. [Papers presented at the 36th Annual Conference of the Ontario Educational Research Council, Toronto, Ontario, December 2-3, 1994]. s.n.], 1994.

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12

Ontario Educational Research Council. Conference. [Papers presented at the 32nd Annual Conference of the Ontario Educational Research Council, Toronto, Ontario, December 7-8, 1990]. s.n.], 1990.

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13

Ontario Educational Research Council. Conference. [Papers presented at the 33rd Annual Conference of the Ontario Educational Research Council, Toronto, Ontario, December 6-7, 1991]. s.n.], 1991.

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14

Ontario Educational Research Council. Conference. [Papers presented at the 35th Annual Conference of the Ontario Educational Research Council, Toronto, Ontario, December 3-4, 1993]. s.n, 1993.

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15

Conference, Ontario Educational Research Council. [Papers presented at the 31st Annual Conference of the Ontario Educational Research Council, Toronto, Ontario, December 8-9, 1989]. s.n.], 1989.

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16

Conference, Ontario Educational Research Council. [Papers presented at the 30th Annual Conference of the Ontario Educational Research Council, Toronto, Ontario, December 2-3, 1988]. s.n.], 1988.

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17

Ontario Educational Research Council. Conference. [Papers presented at the 28th Annual Conference of the Ontario Educational Research Council, Toronto, Ontario, Dec. 1986]. s.n.]., 1986.

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18

Ontario Educational Research Council. Conference. [Papers presented at the 34th Annual Conference of the Ontario Educational Research Council, Toronto, Ontario, December 4 - 5, 1992]. s.n.], 1992.

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19

Simons, George F. The Questions of Diversity: Assessment Tools for Organizations and Individuals. O D T Assoc, 1991.

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20

1940-, O'Leary K. Daniel, ed. Assessment of marital discord: An integration for research and clinical practice. L. Erlbaum Associates, 1987.

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21

Clancy, Brian. Investigating Intimate Discourse. Taylor & Francis Group, 2015.

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22

Investigating Intimate Discourse. Routledge, 2015.

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23

Krauter, Cheryl. A Conversation of Hope and Healing. Edited by Cheryl Krauter. Oxford University Press, 2018. http://dx.doi.org/10.1093/med/9780190636364.003.0004.

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Cultural humility is described as a lifelong process and a commitment to self-evaluation and self-reflection that encourages an appreciation of growth and understanding. This puts healthcare providers and patients in a mutually beneficial relationship that attempts to diminish damaging power dynamics. The chapter includes the presentation and discussion of the following attributes of introspection: awareness of self and other; supportive interactions; mutual empowerment; partnerships; respect; optimal care; and lifelong learning. Cultural humility applies a variety of contexts, from ethnic and
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24

Garbarino, James. What Children Can Tell Us: Eliciting, Interpreting, and Evaluating Information from Children (Jossey-Bass Social and Behavioral Science Series). Proquest Info & Learning, 1992.

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25

Garbarino, James, Frances M. Stott, and Faculty of the Erikson Institute. What Children Can Tell Us: Eliciting, Interpreting, and Evaluating Critical Information from Children (Jossey-Bass Social and Behavioral Sciences Series). Jossey-Bass, 1992.

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