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Journal articles on the topic 'Intra-organisational relationships'
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Cantù, Chiara, Renato Fiocca, and Ivan Snehota. "Inter and intra organisational consequences of business relationships." MERCATI E COMPETITIVITÀ, no. 1 (March 2013): 9–12. http://dx.doi.org/10.3280/mc2013-001002.
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Tanaka, Hiromasa. "Politeness in a Japanese intra-organisational meeting." Journal of Asian Pacific Communication 21, no. 1 (March 16, 2011): 60–76. http://dx.doi.org/10.1075/japc.21.1.04tan.
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This paper examines data collected during an intra-organisational meeting in a Japanese company. It illustrates how, in a situation involving potential conflicts, some Japanese managers switch between different linguistic codes in order to construct situational meaning. The interlocutors’ code-switch indicates constant vertical and horizontal change of their footing by sometimes strengthening solidarity with subordinates and mitigating potential face threatening acts (FTAs). This finding indicates that the use of honorifics and other social indexical forms in Japanese is not pre-determined by existing social conventions; but rather it is subject to situational evaluation of the fluid local context where relationships are constructed and negotiated.
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Cousins, Paul D., and Robert Spekman. "Strategic supply and the management of inter- and intra-organisational relationships." Journal of Purchasing and Supply Management 9, no. 1 (January 2003): 19–29. http://dx.doi.org/10.1016/s1478-4092(02)00036-5.
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Sinthupundaja, Janthorn, Youji Kohda, and Navee Chiadamrong. "Knowledge acquisition from intra- and inter-organisational relationships, CSR and financial performance." International Journal of Knowledge Management Studies 11, no. 2 (2020): 190. http://dx.doi.org/10.1504/ijkms.2020.10027672.
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Sinthupundaja, Janthorn, Navee Chiadamrong, and Youji Kohda. "Knowledge acquisition from intra- and inter-organisational relationships, CSR and financial performance." International Journal of Knowledge Management Studies 11, no. 2 (2020): 190. http://dx.doi.org/10.1504/ijkms.2020.106332.
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P. Dhakal, Subas. "A methodological framework for ascertaining the social capital of environmental community organisations in urban Australia." International Journal of Sociology and Social Policy 34, no. 11/12 (October 7, 2014): 730–46. http://dx.doi.org/10.1108/ijssp-12-2013-0124.
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Purpose – The purpose of this paper is to ascertain the level of social capital in environmental community organisations (ECOs) in Perth, Western Australia. On a general level, social capital in ECOs is understood as intra-organisational and inter-organisational relationships that organisations maintain through interactions. Design/methodology/approach – This paper utilises quantitative (i.e. survey) as well as qualitative (i.e. interviews) approaches to data collection and analysis. It proposes a methodological framework to measure the level of social capital, and explores the association between the ascertained level of social capital and organisational capabilities. Findings – The results of the survey and interviews reveal that while the level of social capital is needs based, maintaining a higher intensity of organisational relationships puts ECOs in a better position to do more with less. Research limitations/implications – The findings advance the task of ascertaining the level of social capital in ECOs from organisational interactions perspective. Originality/value – This paper captures a community organisation-specific methodological framework to measure and analyse social capital.
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Leung, Nelson K. Y., Sim Kim Lau, and Nicole Tsang. "An Ontology-Based Collaborative Inter-Organisational Knowledge Management Network (CIK-NET)." Journal of Information & Knowledge Management 12, no. 01 (March 2013): 1350005. http://dx.doi.org/10.1142/s0219649213500056.
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Ontologies are widely used to represent knowledge explicitly but it is impractical to expect all individuals and organisations to agree on using one or a small subset of ontologies. The adoption of multiple ontologies causes ontology mismatches which make their inherent vocabularies and relationships become inconsistent, resulting in difficulty for one system to understand and reuse these ontologies. To achieve knowledge sharing and reuse, ontology mediation is required to reconcile mismatches between heterogeneous ontologies. In this paper, we investigate the application of ontology in knowledge management (KM). Many KM approaches have been developed with the purpose of managing organisational knowledge. However, these approaches only focus on managing intra-organisational knowledge, which is inadequate in current business environment because users are often required to access inter-organisational knowledge to complete their tasks. These approaches also fail to collaborate with each other as their designs are based on their own business and KM requirement in managing organisational knowledge. We argue that ontology and its mediation methods can be used to overcome limitation of non-collaborative problem in which individual organisation is unable to reuse inter-organisational knowledge. An ontology-based inter-organisational KM network is therefore proposed to allow organisations accessing and retrieving inter-organisational knowledge of common domain.
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Myrelid, Paulina, and Patrik Jonsson. "Determinants of information quality in dyadic supply chain relationships." International Journal of Logistics Management 30, no. 1 (February 11, 2019): 356–80. http://dx.doi.org/10.1108/ijlm-12-2017-0343.
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PurposeThe purpose of this paper is to explore how different determinants impact specific information quality (IQ) dimensions of shared demand-related information in dyadic supply chain relationships.Design/methodology/approachThrough a qualitative case study of three manufacturer–supplier dyads in the European automotive industry, a range of methods are used to collect data about 168 possible IQ deficiency situations. IQ deficiencies are identified in 50 situations and determinants thereof are explored.FindingsFindings show how inter-organisational collaboration, intra-organisational process support and composite information sharing directly impact five pragmatic IQ dimensions (relevance, accessibility, credibility, understandability and ease of operation) – at times beneficially, detrimentally, varyingly and conflictingly. Furthermore, the findings show how the determinant impact on ease of use-related IQ dimensions is moderated by information sharing facets.Research limitations/implicationsThe paper extends previous research by showing how information sharing acts as both a determinant and moderator of pragmatic IQ. It furthermore details previous research by showing how previously examined determinants of IQ impact specific IQ dimensions.Practical implicationsThe generated propositions of how determinants impact pragmatic IQ can guide managers to identify key drivers of successful information sharing.Originality/valueSince IQ mediates the linkage between information sharing and performance, this research helps explaining conflicting results regarding the value of information sharing. It also guides several strands of future research, such as hypothesis testing and exploratory and conceptualising studies.
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Koulikoff-Souviron, Marie, and Alan Harrison. "Buyer–supplier relationships in inter- and intra-organisational supply contexts: the unobtrusive yet pervasive human resource picture." International Journal of Logistics Research and Applications 9, no. 1 (March 2006): 75–94. http://dx.doi.org/10.1080/13675560500405667.
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Karhapää, Sari-Johanna, and Taina Inkeri Savolainen. "Trust development processes in intra-organisational relationships: A multi-level permeation of trust in a merging university." Journal of Trust Research 8, no. 2 (July 3, 2018): 166–91. http://dx.doi.org/10.1080/21515581.2018.1509009.
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Sinthupundaja, Janthorn, Navee Chiadamrong, Youji Kohda, and Suttipong Thajchayapong. "Influence of intra and inter-organisational relationships on CSR and their impact on a hospital's financial performance." International Journal of Business Governance and Ethics 14, no. 1 (2020): 78. http://dx.doi.org/10.1504/ijbge.2020.104703.
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Dahms, Sven. "Global and Local CSR Strategies in Foreign-Owned Subsidiaries: The Role of Networks and Competencies." Multidisciplinary Business Review 13, no. 2 (December 16, 2020): 17–31. http://dx.doi.org/10.35692/07183992.13.2.3.
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The purpose of this research is to investigate the role of networks and competency dimensions in determining the corporate social responsibility (CSR) strategy of foreign-owned subsidiaries. Survey data has been collected from subsidiary managing directors and analysed using structured equation modelling and fuzzy set qualitative comparative analysis techniques. We show that networks and competencies can have competing as well as complementary effects on the global and local CSR strategies. For instance, inter-organisational network strength and competencies in high primary value chain activities seem to drive global as well as local CSR activities. However, the case is more complex for intra-organisational network relationships and subsidiaries with competencies in supporting value chain activities. The originality of this paper lies in the detailed investigation of how network relationships and competencies affect global and local CSR strategy development. We also provide novelty in applying a combination of symmetric (SEM-PLS) and non-symmetric (fsQCA) analytical techniques.
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Connell, N. A. D., and R. Mannion. "Conceptualisations of trust in the organisational literature." Journal of Health Organization and Management 20, no. 5 (September 1, 2006): 417–33. http://dx.doi.org/10.1108/14777260610701795.
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PurposeThis paper evaluates the non‐healthcare organisational literature on conceptualisations of trust. The aim of the paper is to review this diverse literature, and to reflect on the potential insights it might offer healthcare researchers, policy makers and managers.Design/methodology/approachA number of the key concepts that contribute to contrasting definitions of trust in the organisational literature are identified.FindingsThe paper highlights the heterogeneity of trust as an organisational concept. Aspects of trust that relate more specifically to non‐healthcare settings are shown to have some potential relevance for healthcare. Five aspects of trust, considered to have particular significance to the changing face of the NHS, appear to offer scope for further exploration in healthcare settings.Practical implicationsThe NHS continues to face changes to its organisational structures, both planned and unplanned. Healthcare providers will need to be alert to intra‐ and inter‐organisational relationships, of which trust issues will form an inevitable part. Whilst it might be argued that the lessons offered by conceptualisations of trust within wider organisational settings have limitations, the paper demonstrates sufficient areas of overlap to encourage cross‐fertilisation of ideas.Originality/valueThe paper draws together previous research on a topic of increasing relevance to healthcare researchers, which has exercised management researchers for at least three decades. The paper acts as a guide to future research and practice.
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Ejdys, Joanna, and Dainora Gedvilaite. "Learning orientation in nursing homes in Poland." Engineering Management in Production and Services 9, no. 3 (September 1, 2017): 51–62. http://dx.doi.org/10.1515/emj-2017-0025.
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AbstractAs a major challenge of a social, economic, and institutional nature, the phenomenon of population ageing is the basis for concern in terms of the direction of further socio-economic development. By the year 2050, the number of older people around the world will amount to more than 2 billion, constituting 22% of the total population. Over 75, people are faced with increased risk of disability (physical and mental), which can deprive of independent existence. The welfare system will not only have to meet the growing demand for nursing homes, but also the increasing requirements for the safety and quality of services. The innovation of nursing homes will be conditional on the learning of the units of this sector. The scientific goal of the pursued study was to evaluate the influence of learning orientation on the innovation of nursing homes in Poland. Learning orientation has been the subject of the Author’s interest in the context of four constructs: (i) commitment to learning, (ii) shared vision, (iii) open-mindedness, and (iv) intra-organisational knowledge sharing. The article presents the results of a quantitative research conducted on a sample of 169 nursing homes in Poland. The study aimed to examine relationships between the four constructs of learning orientation and organisational innovativeness of nursing homes in Poland. The regression model confirmed the existing statistically significant positive relationship between open-mindedness and organisational innovativeness.
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Havenvid, Malena Ingemansson, Håkan Håkansson, and Åse Linné. "Managing renewal in fragmented business networks." IMP Journal 10, no. 1 (March 14, 2016): 81–106. http://dx.doi.org/10.1108/imp-06-2015-0023.
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Purpose – The authors argue that the construction industry is characterised by a fragmented business context with three main features: the project-based character, the strong focus on price in all parts of the supply chain along with the great importance of suppliers. This fragmentation has been identified as problematic for the industry’s ability to innovate and engage in renewal. The purpose of this paper is to investigate this further by focusing on how construction companies manage renewal in a fragmented business context. Design/methodology/approach – The authors use an in-depth case study of a housing project in Sweden to discuss how firms manage renewal in a fragmented type of business environment. The authors identify the challenge of achieving renewal in an individual construction company as an issue of handling intra- and inter-organisational issues in both intra- and inter-project environments. Findings – The case study indicates that renewal can be partly handled and managed through long-term business relationships and partly through opening up to new business relationships. Moreover, innovations and learning developed in other projects can be used in the focal project, and due to a repetitive task it is possible for the construction company to use a core network of individuals and organisations to enhance overall renewal among actors. Research limitations/implications – The study needs to be supported by further empirical observations. The paper encourages IMP scholars to further investigate projects from an industrial network approach. Practical implications – The study shows that the internal resources of firms can be used systematically to create continuity in a multi-project organisation, and that relationships can be used to bridge learning and innovation among actors across projects. Originality/value – The paper addresses why firms in fragmented (project-based) businesses might struggle with achieving renewal in a novel way by outlining and investigating four organisational challenges they must handle.
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Migdadi, Mahmoud M., Mohammed K. Abu Zaid, Mohammed Yousif, Ra’d Almestarihi, and Khalil Al-Hyari. "An Empirical Examination of Knowledge Management Processes and Market Orientation, Innovation Capability, and Organisational Performance: Insights from Jordan." Journal of Information & Knowledge Management 16, no. 01 (March 2017): 1750002. http://dx.doi.org/10.1142/s0219649217500022.
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There are many studies discussing how knowledge management and market orientation (MO) are positively related to innovation, but an examination of the impact of the knowledge management processes (KMP) — as we conceptualize the four in this study — and MO on the innovation capability of organisations which in turn impact organisational performance has never been done. Hence, this study formulates a comprehensive conceptual framework which encompasses KMP (knowledge creation, intra-organisational knowledge sharing and application, external knowledge acquisition, and knowledge storage and documentation), MO (customer orientation, competitor orientation and inter-functional coordination), innovation capability (product, process, marketing and organisational innovation), and organisational performance (product quality, operational performance and financial performance). Then empirically test the relationships among the study models with the focus on the mediating role of innovation capability. The design of the study is based on a survey of 210 Jordanian manufacturing and service organisations. The sample of this study encompasses the mid-level managers of the organisations. About 440 self-administered questionnaires were distributed among the respondents. Confirmatory factor analysis is undertaken to assess statistically the validity of the study measures. Then the structural equation modelling (SEM) path analysis is used to assess the structural relationship of KMP, MO with innovation capability, and organisational performance. The results of the study reveal that engagement in KMP and MO can lead to better innovation capability in the organisations which in turn can lead to better organisational performance. The results we observe concerning this sample of companies may not be applicable to a greater population of companies from other countries with a different technological base or to specific subsectors of the manufacturing industry (e.g. the food industry). Moreover, the study represents only snapshots since it utilized self-administered questionnaires which also have no qualitative data. For the practicing managers intending to increase the rate of innovation in their firms, this means that KMP and MO are important activities to master. Additionally, managers should put additional emphasis on innovation as it is an important element for achieving improved overall firm’s performance and sustainable competitive power.
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Ndubisi, Nelson Oly, Celine Marie Capel, and Gibson C. Ndubisi. "Innovation strategy and performance of international technology services ventures." Journal of Service Management 26, no. 4 (August 17, 2015): 548–64. http://dx.doi.org/10.1108/josm-04-2015-0118.
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Purpose – The purpose of this paper is to investigate the moderating role of structural autonomy in the relationship between innovation strategy and performance of international technology services ventures (ITVs). Design/methodology/approach – Data were collected from 200 ITVs serving markets outside their country of origin. Instrumentation followed standard procedure by adapting validated and parsimonious items from existing literature. Factor and hierarchical multiple regression analyses were applied to examine the hypothesised relationships. Findings – The results indicate a significant relationship between innovation strategy (namely service products innovation, process innovation and administrative innovation) and performance of ITVs. Structural autonomy moderates the relationship between process innovation, administrative innovation and performance. There is no moderating effect of autonomy in the association of service products innovation and performance. Research limitations/implications – The study corroborates the argument that service firms have more to gain by granting autonomy. In the context of ITVs, such gains are directly linked to performance through enhanced innovation in service products, processes and administration. It adds to the growing suggestions and rebuttals in the literature of a trade-off between innovation and communication; and between exploration of new knowledge and exploitation of existing knowledge in organisations when there is autonomy. Practical implications – Management can increase innovation and performance by granting greater autonomy to employees. Managers who are concerned that autonomy’s capacity to increase innovation capability may come at the expense of intra-organisational communication can be assured that intra-organisation communications can exist in the face of autonomy, and there is no real trade-off after all. Similarly, there is no basis for any concern for potential trade-off between exploration of new knowledge and exploitation of existing knowledge in organisations. Originality/value – Research suggests that autonomy of subsidiaries, units, groups or individuals encourages innovation, and that innovation strategy can enhance organisational performance. However, there is a counter-argument that same autonomy potentially hinders exploitation and performance of innovations. The study sheds more light on these anecdotal views based on data from ITVs.
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Kirsop-Taylor, Nick, Duncan Russel, and Michael Winter. "The Contours of State Retreat from Collaborative Environmental Governance under Austerity." Sustainability 12, no. 7 (April 1, 2020): 2761. http://dx.doi.org/10.3390/su12072761.
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Although the effects of public austerity have been the subject of a significant literature in recent years, the changing role of the state as a partner in collaborative environmental governance under austerity has received less attention. By employing theories of collaborative governance and state retreat, this paper used a qualitative research design comprised of thirty-two semi-structured interviews within the case study UNESCO Biosphere Reserve in the United Kingdom to address this lacuna. Participants perceived that the austerity period has precipitated negative changes to their extant state-orientated funding regime, which had compelled changes to their organisational structure. Austerity damaged their relationships with the state and perceptions of state legitimacy whilst simultaneously strengthening and straining the relationships between intra-partnership non-state governance actors. This case offers a critical contemporary reflection on normative collaborative environmental governance theory under austerity programmes. These open up questions about the role of the state in wider sustainability transitions.
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Belso-Martínez, José-Antonio, Manuel Expósito-Langa, and José-Vicente Tomás-Miquel. "Knowledge network dynamics in clusters: past performance and absorptive capacity." Baltic Journal of Management 11, no. 3 (July 4, 2016): 310–27. http://dx.doi.org/10.1108/bjm-02-2015-0044.
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Purpose – The purpose of this paper is to explore the degree to which absorptive capacity and previous innovative performance affect network dynamics, specifically in the creation or destruction of inter-business relationships. Design/methodology/approach – The empirical study has drawn on the data collected in an industrial cluster located in the Valencian Community in Spain. This population of firms allowed us to test various roles played by network endogenous forces, absorptive capacity and former performance in the creation and dissolution of inter-organisational linkages. The authors followed an evolutionary approach and applied network analysis techniques. Findings – Empirical evidences suggest that absorptive capacity and previous innovative performance are predictors of inter-business relationships. Absorptive capacity affects the emergence of linkages in the technological network, due to the tacit nature of technological knowledge. On the other hand, previous innovative performance is an indicator to identify leaders companies. These companies tend to increase the reception of request for advice from local firms. Moreover, prestigious companies tend to be more selective in choosing collaborators. Practical implications – This study helps researchers and managers better understand network dynamics. The generation of inter-organisational relationships in clusters can be determined by cognitive proximity and prestigious status in the network. These evidences are relevant in a mature cluster where knowledge is asymmetrically distributed. Originality/value – Over the last few decades, studies on industrial clusters have evolved from the “canonical” standpoint. Nowadays, researchers usually take a more sophisticated and richer view of this reality, mainly as a consequence of the inclusion the proximity concept, intra-cluster heterogeneity and advanced analysis of overlapping between networks and territory. Thus, the authors try to add some empirical evidence along these lines.
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Rezende, Sérgio Fernando Loureiro. "Internationalisation processes: an analytical framework." Revista de Administração Contemporânea 7, no. 2 (June 2003): 137–56. http://dx.doi.org/10.1590/s1415-65552003000200008.
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In this article we propose a framework for analysing internationalisation processes, manifested through a sequence of servicing modes. A servicing turn is, in turn, the institutional arrangement whereby firms operate in foreign markets. The framework borrows conceptual notions from the literature on foreign market entry, internationalisation and subsidiary development. Three implications for empirical studies are subsequently suggested. First, it is argued that internationalisation processes should be analysed in light of intra and inter-organisational relationships embedded in distinct spatial and temporal contexts. Secondly, the framework takes into account not only incremental but also discontinuous internationalisation processes. Thirdly, it is proposed that internationalisation processes are endless phenomena and, therefore, should consider sequences of servicing modes that take place in the foreign market where the entry mode is originally embedded as well as in foreign markets reached from the initial host country.
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Taheri, Babak, Umit Bititci, Martin Joseph Gannon, and Renzo Cordina. "Investigating the influence of performance measurement on learning, entrepreneurial orientation and performance in turbulent markets." International Journal of Contemporary Hospitality Management 31, no. 3 (March 18, 2019): 1224–46. http://dx.doi.org/10.1108/ijchm-11-2017-0744.
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PurposeThis study aims to examine how comprehensive performance measurement systems (CPMS) influence entrepreneurial orientation, market-focussed learning (MFL) and employees’ perceptions of firm performance within a service-provision context. It also considers the moderating effect of low and high levels of perceived market-turbulence (low-turbulence environments [LMT] vs highly turbulent environments [HMT]) on the relationships between these concepts.Design/methodology/approachPLS-SEM was used to test the hypothesised relationships using survey responses from 198 employees of a leading multi-branch travel agency in Iran.FindingsThe findings demonstrate that CPMS positively influence MFL and, in doing so, have a positive effect on perceptions of firm performance. However, the findings also suggest that CPMS negatively influence entrepreneurial orientation, and therefore can also negatively influence perceptions of firm performance. Further, the relationships between CPMS, entrepreneurial orientation, MFL and firm performance are stronger for HMT when compared to LMT for all relationships.Practical implicationsIndustry managers should adapt their CPMS to include measures specific to intra-organisational entrepreneurship and innovation and should pursue greater understanding of changing customer preferences.Originality/valueThis study highlights the importance of MFL as a means of avoiding the negative impact of underdeveloped market research on performance in the turbulent Iranian context. Contrary to previous literature, it provides an example of how CPMS can negatively influence entrepreneurial orientation in such environments.
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Li, Qing, Shengqiao Wang, Nicky Shaw, and Victor Shi. "Supply Chain Partner Communication in a Managed Programme in the UK Water Industry: A Case Study with Social Network Analysis." International Journal of Environmental Research and Public Health 16, no. 21 (October 30, 2019): 4211. http://dx.doi.org/10.3390/ijerph16214211.
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The water industry in every country aims to effectively and efficiently provide water with satisfactory quality in a sustainable and environmentally friendly manner. To this end, it is critical to achieve effective communication among the partners in water supply chain networks. In this paper, we focus on one of the UK’s largest water utility companies and its eight main contractors and analyze the factors influencing partner and network communication in a managed programme of their asset supply chain. We employ social network analysis to conduct the cross-sectional and longitudinal analysis of partner communication. Factors found to influence the communication network are grouping of projects within the programme, individual’s organisational affiliation, status, tenure, elapsed time through the programme lifecycle, and co-location. Our contributions to practice include demonstrating water programme management factors that influence communication and trust and how social network analysis can better inform them about intra- and interorganisational relationships. Moreover, the methodology introduced in this study may be applied to water management in other parts of the world.
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Dahms, Sven. "Determinants of foreign-owned subsidiary performance in emerging economies." Management Research Review 40, no. 6 (June 19, 2017): 626–47. http://dx.doi.org/10.1108/mrr-03-2016-0057.
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PurposeThe purpose of this study is to expand our understanding of performance determinants in foreign-owned subsidiaries (FOSs) located in an emerging economy. Design/methodology/approachA survey has been conducted of all known FOSs in Taiwan. FindingsThe results show that intra-organisational relationships and subsidiary competences are positively associated with various performance dimensions. Being located in a global city, as well as geographically distant from the home country, seem to have the opposite impact. The moderating factors of subsidiary age and authority are partially relevant. Research limitations/implicationsThis study is based on a cross-sectional sample of FOSs in Taiwan. Practical implicationsThe study shows that in an emerging market context, being strongly linked with the rest of the multinational enterprises might still be more conducive to subsidiary performance than venturing out. This is an important consideration, given the constant resource constraints for managers. Practical implicationsThis study highlights important factors that ought to be taken into consideration by policymakers to attract suitable foreign direct investment. Originality/valueThis study provides a comprehensive test of major performance determinants for FOSs located in an emerging economy.
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Liberati, Elisa Giulia, Mara Gorli, and Giuseppe Scaratti. "Reorganising hospitals to implement a patient-centered model of care." Journal of Health Organization and Management 29, no. 7 (November 16, 2015): 848–73. http://dx.doi.org/10.1108/jhom-07-2014-0129.
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Purpose – The purpose of this paper is to understand how the introduction of a patient-centered model (PCM) in Italian hospitals affects the pre-existent configuration of clinical work and interacts with established intra/inter-professional relationships. Design/methodology/approach – Qualitative multi-phase study based on three main sources: health policy analysis, an exploratory interview study with senior managers of eight Italian hospitals implementing the PCM, and an in-depth case study that involved managerial and clinical staff of one Italian hospital implementing the PCM. Findings – The introduction of the PCM challenges clinical work and professional relationships, but such challenges are interpreted differently by the organisational actors involved, thus giving rise to two different “narratives of change”. The “political narrative” (the views conveyed by formal policies and senior managers) focuses on the power shifts and conflict between nurses and doctors, while the “workplace narrative” (the experiences of frontline clinicians) emphasises the problems linked to the disruption of previous discipline-based inter-professional groups. Practical implications – Medical disciplines, rather than professional groupings, are the main source of identification of doctors and nurses, and represent a crucial aspect of clinicians’ professional identity. Although the need for collaboration among medical disciplines is acknowledged, creating multi-disciplinary groups in practice requires the sustaining of new aggregators and binding forces. Originality/value – This study suggests further acknowledgment of the inherent complexity of the political and workplace narratives of change rather than interpreting them as the signal of irreconcilable perspectives between managers and clinicians. By addressing the specific issues regarding which the political and workplace narratives clash, relationship of trust may be developed through which problems can be identified, mutually acknowledged, articulated, and solved.
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Risebro, Helen L., and Paul R. Hunter. "Surveillance of waterborne disease in European member states: a qualitative study." Journal of Water and Health 5, S1 (September 1, 2007): 19–38. http://dx.doi.org/10.2166/wh.2007.135.
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We sought to explore perceived strengths and weaknesses of surveillance systems for the detection of drinking-water-related illness in Europe based on the experience of individuals utilising such systems. We designed and conducted a qualitative semi-structured interview study with thematic analysis. Interviews took place in six European countries with seven experts in epidemiology, water and public health. Interviewees remarked upon variation between and within countries in laboratory and sampling protocols and reporting practice; these were felt to influence timeliness and sensitivity of laboratory- and clinician-report-based surveillance. Electronic reporting, reminders to report and direct report relay to national level were considered strengths of report-based surveillance. A need was expressed for more detailed case demographic information to facilitate outbreak detection. Existing infrastructure permitting, prescriptions data, anti-diarrhoeal pharmaceutical sales, absenteeism and consultations were cited as useful outbreak indicators. Information regarding consumer water quality complaints was highlighted as a potentially useful data source. Collaboration with water companies (concerning water distribution and incidents), and constructing and maintaining relationships with local and external data providers were cited as requisites of effective surveillance. Inter- and intra-organisational collaboration and information integration are likely to improve surveillance, leading to more astute estimates of the waterborne disease burden.
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Byrne, Eoin, Eleanor Doyle, and John Hobbs. "Network diversity, distance and economic impact in a cluster: visualising linkages and assessing network capital." Competitiveness Review: An International Business Journal 31, no. 5 (May 31, 2021): 863–82. http://dx.doi.org/10.1108/cr-10-2020-0135.
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Purpose Effective policy to support business ecosystems should build on evidence-based analyses of firm-level activities and outcomes. This paper aims to contribute to this requirement and makes three contributions. The first contribution is to extend the application of the network capital concept to a variety of eight distinct linkage categories (e.g. suppliers, customers and business support agencies) that support networking and clustering, in both activity and impact terms. The second contribution is outlining a novel method of network visualisation (V-LINC) based on the collection of primary and qualitative data. The third contribution is in applying the method to one cluster, information and communications technologies. Design/methodology/approach Qualitative research on the nature and extent of organisational network linkages was undertaken. Structured interviews with a set of focal firms followed a tailored design approach. The concept of network capital was extended and applied to the cluster context by measuring network inputs and output (i.e. investments and impact). The approach was operationalised via a novel impact measurement approach, denoted as V-LINC, an acronym for visualising linkages in networks and clusters. Findings The authors develop a business impact framework exploiting novel linkage visualisations and qualitative data from firms in a cluster in one city region across eight linkage types to capture distinct network capital elements. Organisational inputs into network development, measured as investment and involvement indicators and organisational outcomes from those networks, measured as importance and intensity indicators, are used to assess network performance. A comprehensive, systematic and robust analysis of network elements and performance is possible. Distance is found to interact differently across linkage types. Targeted recommendations may be made from the analysis of local or regional business ecosystems in light of measured business impacts of linkages. Research limitations/implications Due to the resource-intensive nature of data collection, the current study engages a limited sample of firms and interviewees. Applications of this approach in other contexts will permit further research into its usefulness in evaluating business impacts generated through networking activities. Originality/value The method introduced here (V-LINC) offers a novel means to include both geography network theory into an understanding of knowledge relationships and networks within clusters. Accounting for both distance and linkage type reveals which categories of intra-regional and extra-regional linkages generate the greatest impact, given their frequency. The approach adds to available cluster visualisation and analysis approaches through identifying patterns of disaggregated knowledge flows and their impacts, with application to evaluation demands of policy.
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Fanousse, Rola Imad, Dilupa Nakandala, and Yi-Chen Lan. "Reducing uncertainties in innovation projects through intra-organisational collaboration: a systematic literature review." International Journal of Managing Projects in Business 14, no. 6 (April 30, 2021): 1335–58. http://dx.doi.org/10.1108/ijmpb-11-2020-0347.
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PurposeThis article provides the first systematic review of literature on effective organisational practices for reducing innovation project uncertainties to promote project performance. Innovation is the lifeblood of organisations, while simultaneously being one of the most challenging processes to manage. This systematic review seeks to examine best practice for reducing uncertainties and thus mitigate the high failure rates in innovation projects.Design/methodology/approachThis paper provides a systematic review of the literature on innovation project management and encourages an understanding of how intra-organisational collaboration reduces uncertainty and thus increases project performance.FindingsBased on an analysis of the systematic literature review findings, the impact of intra-organisational collaboration in reducing uncertainties in innovation projects is uncovered. Three types of project uncertainties were found to be dominant in the context of innovation project management: task, technological and market uncertainties. Five dimensions of intra-organisational collaboration are also identified, namely collaborative relationship, collaborative leadership, communicating and sharing information, trust formation and joint decision-making.Originality/valueThe authors situate five intra-organisational collaboration dimensions as key mechanisms that yield organisational learning as an outcome. On the other hand, they also uncovered that organisational learning is a key enabler in the relationship between intra-organisational collaboration and task, market and technological uncertainties reduction. Therefore, intra-organisational collaboration is identified as a critical practice in enhancing the performance of innovation projects. The study proposes a multi-dimensional conceptual model, providing a mechanism for furthering a research agenda for improving the performance of innovation projects.
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Sigler, Thomas, Kirsten Martinus, and Julia Loginova. "Socio-spatial relations observed in the global city network of firms." PLOS ONE 16, no. 8 (August 17, 2021): e0255461. http://dx.doi.org/10.1371/journal.pone.0255461.
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One of the prevailing approaches to the study of the global economy is the analysis of global city networks based on the activities of multinational firms. Research in this vein generally conceptualises cities as nodes, and the intra-firm relations between them as ties, forming the building blocks for globally scaled interurban networks. While such an approach has provided a valuable heuristic for understanding how cities are globally connected, and how the global economy can be conceived of as a network of cities, there is a lack of understanding as to how and why cities are connected, and which factors contribute to the existence of ties between cities. Here, we explain how five distinct socio-spatial dimensions contribute to global city network structure through their diverse effects on interurban dyads. Based on data from 13,583 multinational firms with 163,821 international subsidiary locations drawn from 208 global securities exchanges, we hypothesise how regional, linguistic, industrial, developmental, and command & control relations may contribute to network structure. We then test these by applying an exponential random graph model (ERGM) to explain how each dimension may contribute to cities’ embeddedness within the overall network. Though all are shown to shape interurban relations to some extent, we find that two cities sharing a common industrial base are more likely to be connected. The ERGM also reveals a strong core-periphery structure in that cities in middle- and low-income countries are more reliant on connectivity than those in high-income countries. Our findings indicate that, despite claims seeking to de-emphasise the top-heavy organisational structure of the global urban economic network, interurban relations are characterised by uneven global development in which socio-spatial embeddedness manifests through a combination of similarity (homophily) and difference (heterophily) as determined by heterogeneous power relationships underlying global systems of production, exchange and consumption.
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Parker, David W., Melanie Holesgrove, and Raghhuvar Pathak. "Improving productivity with self-organised teams and agile leadership." International Journal of Productivity and Performance Management 64, no. 1 (January 12, 2015): 112–28. http://dx.doi.org/10.1108/ijppm-10-2013-0178.
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Purpose – Many organisations remain adverse to self-organised teams. The reasons are non-trivial and complex, but it is suspected that not willing to let go to direct control by senior management is at the root cause. There is a perceived security in following traditional, hierarchical chains of command under the guise of reducing risks and maintaining efficiency. The purpose of this paper is to describe the development of a research agenda that will empirically test in the field a range of widely held assumptions around leadership of self-organised teams. In total, 23 companies have agreed to participate in the proposed longitudinal research. Design/methodology/approach – An extensive literature review has identified extant theories, frameworks, and methodologies adopted by researchers to gain greater understanding of self-organised teams. This knowledge will be used as the basis for generating hypotheses for subsequent testing in the field. Findings – There is a considerable knowledge base established for self-organised teams. However, there is limited understanding of the benefits or detrimental effects of self-organised teams on organisational productivity and the appropriate style of leadership. This initial research has identified several hypotheses that will be used to develop questionnaires and instruments for information collection. Research limitations/implications – The tools and techniques presented in this article need to be adapted to the organisation’s specificities as well as to the contextual situation. Practical implications – The work is of significant practical use. The research will be completed in a number of companies. There will be continuous input from operational and executive management. The findings from the work will be disseminated through various channels including workshops and conferences. Companies implementing and using self-organised teams will benefit from the knowledge generated. Social implications – Self-organised teams are used in a variety of settings – commercial businesses, not-for-profit, NGOs. The work will explore issues around behavioural networks and inter- intra-team relationships. Originality/value – There is much rhetoric around the adoption and uses of self-organised teams, yet there appears to be little understanding of the effect of leadership style of these teams and effect on productivity. This work will therefore contribute to the understanding of self-organised teams. While prior research has been conducted in the motivational and behavioural implications of self-organised teams, the knowledge is at best scant when leadership models for self-organised teams and operational factors are explored.
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Oerlemans, Leon AG, Frien Van Kessel, and Saskia Van Stroe. "No creative person is an island: Organisational culture, academic project-based creativity, and the mediating role of intra-organisational social ties." South African Journal of Economic and Management Sciences 17, no. 1 (February 11, 2014): 52–75. http://dx.doi.org/10.4102/sajems.v17i1.706.
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This paper examines the relationship between perceptions of organizational culture, academics’ social embeddedness, and their creative paper project output. It argues that the extent to which researchers working on paper projects are socially embedded by having social ties with colleagues inside and outside their academic department (but within the same university) is a causal step linking organizational values and norms to creative outputs. This study, however, does not find support for the proposed mediating effects. Instead, results indicate that three organizational culture dimensions – i.e. performance orientation, environmental orientation, and innovation support – affect employees’ creative project output through their social embeddedness outside the department (but within their own university). As the organizational culture and social embeddedness of employees outside the department are both contextual factors that (either indirectly or directly) matter for the generation of creative project outputs by researchers, this study concludes that “no creative person and no project is an island”.
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Dahms, Sven. "The effects of networks and autonomy on foreign-owned subsidiary competence development in Taiwan." International Journal of Emerging Markets 13, no. 6 (November 29, 2018): 1615–34. http://dx.doi.org/10.1108/ijoem-06-2017-0201.
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Purpose The purpose of this paper is to investigate the role of networks and autonomy in competence development of foreign-owned subsidiaries (FOS) located in Taiwan. Design/methodology/approach Survey data have been collected from FOS located in the mid-range emerging economy of Taiwan and analysed using structured equation modelling and fuzzy set qualitative comparative analysis (fsQCA) techniques. Findings The results show that decision-making autonomy and intra-organisational networks are important factors for primary and support competence development. However, by using fsQCA technique the authors also show that many subsidiaries differ from that main pattern. For instance, local business and non-business networks can also contribute to primary competence development, but only in high autonomy subsidiaries. Originality/value The originality of this paper lies in the detailed investigation of how fine grained network relationship strengths (intra-, business-, non-business local networks) affect different levels of subsidiary competencies (primary and support activities). The authors also provide novelty in applying a combination of symmetric (structural-equation modelling – partial least squared) and non-symmetric (fsQCA) analytical techniques.
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Kingkaew, Suthikorn, and Sven Dahms. "Headquarters value added and subsidiary performance: insights from Thailand." Review of International Business and Strategy 28, no. 2 (June 4, 2018): 150–68. http://dx.doi.org/10.1108/ribs-11-2017-0099.
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Purpose The purpose of this paper is to understand the impact of network relationship strength and subsidiary initiatives on the headquarters value added and performance in foreign-owned subsidiaries. Design/methodology/approach This study is based on survey data collected from foreign-owned subsidiaries located in Thailand. The authors use symmetric structured equation modelling partial least squared (SEM-PLS) and asymmetric fuzzy set qualitative comparative analysis (fsQCA) techniques to analyse the data. Findings The authors found that intra-organisational relationship strength is one of the key determinants for high headquarter value added. They also found that headquarter value added plays a crucial role in explaining subsidiary performance. The role of subsidiary initiatives seem overall less pronounced than initially thought. Originality/value The originality of this study lies in the conceptual framework based on networks and subsidiary initiatives. This is one of the few studies that empirically tests headquarters value-added determinants in subsidiaries located in an emerging market. Furthermore, the authors use SEM-PLS and fsQCA to look beyond more commonly tested symmetric associations.
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Abbott, Carl, and Stephen Allen. "FACILITATING INNOVATION: THE ROLE OF THE CENTRE FOR CONSTRUCTION INNOVATION." International Journal of Strategic Property Management 9, no. 2 (June 30, 2005): 79–89. http://dx.doi.org/10.3846/1648715x.2005.9637529.
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This case‐study outlines the activities of the Centre for Construction Innovation highlighting critical success factors associated with collaborative centres and innovation brokers in transferring knowledge between Universities and Industry. The case study also explains the national context in which the centre has developed. The Centre's approach to the provision of knowledge and tools to create an industry environment that fosters innovation is presented and discussed. The Centre brings together industrialists and academics as multi‐disciplinary participants in a range of best practice education and training, seminars, workshops and in‐company events, facilitating change by learning, debate and experience. The Centre recognises the complex relationship that exists between projects, organisations, people and contracts and this in turn determines both what is possible and what is desirable. The collaborative process that seeks to achieve desirable outcomes requires inter‐ and intra‐ organisational cultural assessment and development. Facilitating this is a key role of the Centre.
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Dossi, Andrea, Francesca Lecci, Francesco Longo, and Marco Morelli. "Hospital acquisitions, parenting styles and management accounting change: An institutional perspective." Health Services Management Research 30, no. 1 (December 15, 2016): 22–33. http://dx.doi.org/10.1177/0951484816682394.
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Many healthcare scholars have applied institutional theories to the study of management accounting systems (MAS) change. However, little attention has been devoted to MAS change within groups. Kostova et al. highlight the limitations of traditional institutional frameworks in studying groups since they are characterised not only by the existence of external institutional environments but also by intra-organisational (meso-level) ones. Given this background, the research question is: how does the meso-level institutional environment affect MAS change in healthcare groups? We use a longitudinal multiple-case study design to understand the role of headquarters in shaping local MAS change. We would expect companies to adopt similar MAS. However, we argue that the relationship between external institutions and MAS change cannot be wholly understood without taking into consideration the role of headquarters. Our analysis shows how hospitals facing the same external institutional environment implement different MAS as a consequence of different parenting styles. From a scientific perspective, our article contributes to broaden traditional institutional theoretical frameworks.
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Evans, Elizabeth, and Meryl Kenny. "The Women’s Equality Party: Emergence, Organisation and Challenges." Political Studies 67, no. 4 (January 2, 2019): 855–71. http://dx.doi.org/10.1177/0032321718812885.
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Women’s political parties are designed to increase women’s representation in politics. More than 30 have been established in Europe since 1987, yet there has been little systematic analysis of why and when they emerge, how they organise and what challenges they face. We argue that the study of women’s parties can offer insights into questions concerning inter and intra-party power relations and the relationship between social movements and political parties, while also contributing to broader debates around the ‘big questions’ of representation, gender (in)equality, and the dynamics of political inclusion and exclusion. This article explores these issues through a case study analysis of the UK’s Women’s Equality Party. Drawing upon original empirical research undertaken with party activists and officials, we argue that the party’s impact has been constrained by wider organisational logics and an unequal party system, while it has so far adhered to traditional (male-dominated) patterns of party organisation.
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Costa, Vítor, and Samuel Monteiro. "From Potential Absorptive Capacity to Knowledge Creation in Organisations: The Mediating Role of Knowledge Storage and Realised Absorptive Capacity." Journal of Information & Knowledge Management 17, no. 01 (March 2018): 1850006. http://dx.doi.org/10.1142/s0219649218500065.
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The present research explores the role of knowledge storage and documentation and realised absorptive capacity as mediating variables between potential absorptive capacity and internal knowledge creation. The theoretical model is developed and further tested with a sample of 111 organisations from multiple industry sectors. The results show that the technology-driven process of knowledge storage and documentation, as well as the realised absorptive capacity of the respondent companies, reinforces the human-driven process of internal knowledge creation, and mediates, individually and jointly, the relationship between potential absorptive capacity and intra-firm knowledge creation. Mediation analysis relies on the use of bootstrapping confidence intervals. The authors draw practical implications for organisational psychologists and human resources managers. The small sample size and the cross-sectional design limit the generalisation of the present findings. Further research should explore the complementarity of absorptive capacity phases with other knowledge management processes that could enable the creation of new knowledge in organisations.
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Parker, Lee D., and Lai Hong Chung. "Structuring social and environmental management control and accountability." Accounting, Auditing & Accountability Journal 31, no. 3 (March 19, 2018): 993–1023. http://dx.doi.org/10.1108/aaaj-04-2016-2513.
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Purpose The purpose of this paper is to investigate the construction of social and environmental strategies and the related implementation of management control by a key organisation located in a pivotal Asian location in the global hospitality industry. In doing so, it sets out to elucidate the forms and processes of strategic social and environmental control as well their relationship to the traditional financial control system. Design/methodology/approach The study employs field-based case study of a single case operating in both regional and global context. Drawing upon documentary, survey and interview sources, the study employs structuration theory to inform its design and analysis. Findings The findings reveal the interaction of top-down global corporate framing and bottom-up local-level staff initiatives that combine to develop a locally focussed and differentiated social and environmental programme and expedite an associated management control and accountability system. The study also reveals the dominance of the traditional financial control system over the social and environmental management control system and the simultaneously enabling and constraining nature of that relationship. Practical implications Signification and legitimation structures can be employed in building social and environmental values and programmes which then lay the foundations for related discourse and action at multiple levels of the organisation. This also has the potential to facilitate modes of staff commitment expressed through bottom-up initiatives and control, subject to but also facilitated by the dominating influence of the organisation’s financial control system. Social implications This study reveals the importance of national and regional governmental, cultural and social context as both potential enablers and beneficiaries of organisational, social and environmental strategy and control innovation and implementation. Originality/value The paper offers an intra-organisational perspective on social and environmental strategising and control processes and motivations that elucidates forms of action, control and accountability and the relationship between social/environmental control and financial control agendas. It further reveals the interaction between globally developed strategic and control frameworks and locally initiated bottom-up strategic initiatives and control.
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Wankhade, Paresh. "Staff perceptions and changing role of pre-hospital profession in the UK ambulance services." International Journal of Emergency Services 5, no. 2 (November 7, 2016): 126–44. http://dx.doi.org/10.1108/ijes-02-2016-0004.
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Purpose There is a growing academic interest in the examination and exploration of work intensification in a wide range of healthcare settings. The purpose of this paper is to explore the differing staff perceptions in emergency ambulance services in the UK. It provides evidence on the challenges for the paramedic professionalisation agenda and managing operational demands and work intensity in emotionally challenging circumstances, with significant implications for patient safety. Design/methodology/approach Drawing on the evidence from an empirical study in a large National Health Service ambulance trust in England, this paper examines the challenges and differing staff perceptions of the changing scope and practice of ambulance personnel in the UK. Amidst the progress on the professionalisation of the paramedic agenda, individual trusts are facing challenges in form of staff attitudes towards meeting performance targets, coupled with rising demand, fear of loss of contracts and private competition. Findings Research findings highlight differing perceptions from various sub-cultural groups and lack of clarity over the core values which are reinforced by cultural and management differences. Need for greater management to explore the relationship between high sickness levels and implications for patient safety including the need for policy and research attention follows from this study. The implications of work intensity on gender equality within the ambulance settings are also discussed. Research limitations/implications Ambulance services around the world are witnessing a strain on their operational budgets with increasing demand for their services. Study evidence support inconclusive evidence for patent safety despite the growing specialist paramedic roles. Organisational implications of high staff sickness rates have been largely overlooked in the management literature. This study makes an original contribution while building upon the earlier conceptions of work intensification. Practical implications The study findings have significant implications for the ambulance services for better understanding of the staff perceptions on work intensity and implications for patient safety, high sickness absence rates amidst increasing ambulance demand. Study findings will help prepare the organisational policies and design appropriate response. Social implications Societal understanding about the organisational implications of the work intensity in an important emergency response service will encourage further debate and discussion. Originality/value This study makes an original contribution by providing insights into the intra-organisational dynamics in an unusual organisational setting of the emergency ambulance services. Study findings have implications for further research inquiry into staff illness, patient safety and gender issues in ambulance services. Evidence cited in the paper has further relevance to ambulance services globally.
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Kozhevnikov, Vladimir V. "THE PROBLEM OF THE RELATIONSHIP BETWEEN LOCAL LAW AND CORPORATE LAW." Vestnik Tomskogo gosudarstvennogo universiteta. Pravo, no. 39 (2021): 26–47. http://dx.doi.org/10.17223/22253513/39/3.
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This research article, as the title suggests, is devoted to the general theoretical problem of the relationship between local legal norms and corporate norms. In the conditional first part of the study, local law norms are analysed, including from a historical perspective. Noting that the problem of local regulation has been the focus of attention of Soviet scientists (N.G. Ale-xandrov, R.I. Kondratyev, S.S. Karinsky, F.M. Leviant, L.I. Antonova), it is emphasized that local acts were originally understood as the result of rulemaking organizations, enterprises, institutions in the field of labour relations. An analysis of modern legal educational literature shows that scientists, when classifying the norms of law, either do not mention the existence of local norms of law at all, or show insufficient attention to their analysis, limiting them-selves to a few phrases. In doing so, authors often unreasonably fail to distinguish between local and departmental legal regulation or local and local legal regulation. Analyzing the types and essential features of local legal acts: their volitional content, intra-organizational character, bylaw nature, dynamism and stability, multiple application, duration of existence, compulsory for the addressees of norms, maintaining by the coercive power of the state, the author rightly states that all local acts arise by direct instruction of law, indicating that on a given issue This assertion is supported by examples of labour law and education law. By focusing on local labour law norms, the necessity of their adoption is justi-fied, and mandatory local law norms are analysed. It is thought that one of the current problems concerning local rules of law is their rela-tionship to corporate rules. It is the fact that many authors unreasonably refer to the norms of individual state organisations, i.e. local norms of law, as corporate norms. The author takes the position that corporate norms are rules of conduct established and provided by non-state organizations (political parties, public organizations, non-state institutions and enterprises, etc.) and apply to their members; they are contained in the statutes, regulations and other regulations of non-state organizations and determine the formation of these organizations, their structure, competence, rights, duties and responsibilities of their members. Moreover, the paper defends the view that corporate norms include, first, non-social cor-porate norms: technical norms; sanitary and hygienic norms; physiological norms; biological norms; second, social corporate norms: corporate customs, traditions, aesthetic, business customs, legal norms. In conclusion, it is argued that, although both local legal norms and corporate norms are intra-organisational in nature, they should be distinguished. Moreover, corporate norms, which have both technical and social aspects, should also be seen as having a legal aspect, implying the presence of corporate law norms.
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Szász, Levente, Maike Scherrer, and Patricia Deflorin. "Benefits of internal manufacturing network integration." International Journal of Operations & Production Management 36, no. 7 (July 4, 2016): 757–80. http://dx.doi.org/10.1108/ijopm-05-2015-0265.
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Purpose – The purpose of this paper is to offer deeper insight into the relationship between a subsidiary’s internal integration in its manufacturing network and subsidiary-level operational performance by taking into account the country context of the respective subsidiary. Design/methodology/approach – Subsidiary-level information is gathered using the sixth round of the International Manufacturing Strategy Survey, thus including 507 subsidiaries from 22 countries. Country context is operationalised using the Global Competitiveness Report published by the World Economic Forum. Findings – The findings reveal that internal integration has a positive influence on operational performance improvement. Country context acts as a moderator on this relationship: subsidiaries in less developed countries are only able to improve their effectiveness (quality, flexibility, delivery), while developed country subsidiaries gain both effectiveness and efficiency (cost, time) benefits from internal integration. Research limitations/implications – The unit of analysis is the knowledge-receiving subsidiary without taking the characteristics of the sending unit or that of the whole network of subsidiaries into account. Based on the context-dependency of the integration-performance relationship found in this paper, a future research agenda is proposed including further factors (absorptive capacity, knowledge complementarity, organisational practices) that could influence this relationship. Practical implications – Subsidiary managers in less developed countries should strive to acquire intra-network knowledge related to effectiveness, while managers in developed countries can expect both efficiency and effectiveness benefits. Originality/value – A large-scale survey encompassing subsidiaries from both emerging and developed countries is used to offer deeper insight into the relationship between internal integration and performance. The paper provides a possible explanation for previous mixed findings on this relationship. The differentiation between efficiency and effectiveness performance shows that country context represents an important factor that moderates the integration-performance relationship.
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WANG, YONG, and PANIKKOS POUTZIOURIS. "LEADERSHIP STYLES, MANAGEMENT SYSTEMS AND GROWTH: EMPIRICAL EVIDENCE FROM UK OWNER-MANAGED SMEs." Journal of Enterprising Culture 18, no. 03 (September 2010): 331–54. http://dx.doi.org/10.1142/s0218495810000604.
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Apart from starting, growing and/or sustaining a business, owner-managers in small firms have the responsibility to balance business goals and managerial priorities, with ownership control tendencies and family values (as in the case of the prolific family enterprise) in a fashion that can comfort all business stakeholders. Understanding the inter-relationship among owner-manager's leadership style, intra-organisational management systems, and business growth can enable us to develop insights into how small business leaders masterfully construct a management approach that is conducive to sustainable performance. This empirical paper draws evidence from a large-scale postal survey (5710 respondents) of small and medium sized enterprises (SMEs) in the UK and explores the association of small business managerial style and performance. Logistic regression analysis reveals that the managerial style of entrepreneurs is influenced by a series of demographic and situational factors. Moreover, owner-managed businesses characterised by delegation of authority appear to achieve higher growth in sales and operationalise in a more professional way. The paper concludes with a discussion of the implications. The role of managerial style in interpreting business's growth performance will complement the leadership literature.
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Valk, Reimara, Mandy Van der Velde, Marloes Van Engen, and Betina Szkudlarek. "Warm welcome or rude awakening?" Journal of Indian Business Research 7, no. 3 (August 17, 2015): 243–70. http://dx.doi.org/10.1108/jibr-09-2014-0064.
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Purpose – The purpose of this exploratory, empirical study is to gain insight into repatriation experiences and repatriate turnover intention of employees from India and The Netherlands who either were or had been on international assignments in the respective countries. Design/methodology/approach – Interviews were conducted with 25 Dutch and 30 Indian international assignees (IAs) and repatriates in both India and The Netherlands. Thematic analysis resulted in four themes: met and unmet expectations of career advancement opportunities; knowledge transfer and labour marketability; economic growth versus economic recession and alternative employment opportunities; and boundaryless careers: adventure and entrepreneurship. Findings – Repatriate expectations about the use of knowledge, skills and abilities gained in the host country moderate the relationship between the macro-economic situation of the home country and repatriate attrition/retention, such that met expectations of Indian respondents decreased their intention to leave the organisation, even in a conducive macro-economic context with ample alternative employment opportunities. Unmet expectations of Dutch respondents increased their intention to leave the organisation, even in an unfavourable macro-economic context with few alternative employment opportunities. Research limitations/implications – The sample of Indian and Dutch IAs and repatriates may limit generalisation of the findings to samples from other countries with distinct cultural contexts and macro-economic conditions. Practical implications – Global organisations that set realistic expectations about re-entry career opportunities for repatriates, facilitate knowledge transfer after repatriation, and adequately respond to boundaryless career ambitions of repatriates, can reduce repatriate turnover intention and attrition. Originality/value – This study shows that repatriate attrition versus retention is embedded in the macro-economic context of the home country, leading to three types of career mobility upon completion of an international assignment: intra-organisational mobility; organisational boundary-crossing; and geographical boundary crossing.
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Chahal, Hardeep. "Predicting Patient Loyalty and Service Quality Relationship: A Case Study of Civil Hospital, Ahmedabad, India." Vision: The Journal of Business Perspective 12, no. 4 (October 2008): 45–55. http://dx.doi.org/10.1177/097226290801200405.
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Purpose: In an era of heightened competition to sustain patient loyalty, quality of interpersonal experiences with the staff, operational quality of hospital operations and overall satisfaction and quality of the healthcare services, in general are to be understood in-depth in both public as well as private organisations. The concept of service quality has led to the growing research on various concepts such as total quality management, market orientation, learning orientation, strategic orientation along with invigorating focus on the customer loyalty and relationship management. The outcomes of service quality (customer relationship management and loyalty), end means for the organisational success, are most significant performance measurement tools in the present competitive market. The present study is an effort in this regard to identify the factors in sustaining customer longevity. Till today few studies in the developing settings were conducted to understand the types of relationship that exists between patient-loyalty and service quality. This study analyses the suitability of customer loyalty concept in the government hospitals through using a case study of one of the biggest hospitals operating in India. Methodology and Tools Applied: The research work is the case study of Civil Hospital Ahmedabad. The data is collected from 205 indoor patients of four departments namely general medicine, orthopedic, pediatrics, obstetric and gynecology. Inter and intra relationship among the measures of service quality and patient loyalty were analysed by using relevant statistical tools to draw out inferences. Findings: Among the three patient loyalty components, using provider again for the same services is found to be more significant followed by using provider again for different services and recommending providers to others in relation to overall service quality as dependent variable, and beta values are figured out as 0.15, 0.12 and 0.09 respectively The 35% R Square value for the model service quality – patient loyalty model indicate weak predictive power of this model. However at the same juncture the study found that no significant difference in the patients' perceptions with respect to patient loyalty and quality and per se, may be concluded that both are identical measures. Alternatively the more satisfied the patients are with the quality of their interactions with staff, the more likely they are going to take treatments for similar and different medical problems and would recommend the provider to their relatives and friends.
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Berndtsson, Joakim, Peter Johansson, and Martin Karlsson. "Value conflicts and non-compliance." Information & Computer Security 26, no. 2 (June 11, 2018): 246–58. http://dx.doi.org/10.1108/ics-08-2017-0057.
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Purpose The purpose of the study is to explore potential value conflicts between information security work and whistleblowing activities by analysing attitudes to whistleblowing among white-collar workers in Swedish organisations. Design/methodology/approach The study is conducted using survey data among (n = 674) Swedish white-collar workers. Statistical analyses are conducted to explore variations in acceptance of whistleblowing and analyse the relationship between acceptance for whistleblowing and information security attitudes and behaviours. Findings The study finds strong support for whistleblowing in both public and private spheres, and by both private and public sector employees. The study also finds stronger acceptance for intra-organisational whistleblowing, while support for external whistleblowing is low. Finally, the study shows that the whistleblowing activities might be perceived as coming in conflict with information security work, even as the support for including whistleblowing functions in information security practices is high. Research limitations/implications With a focus on one country, the study is limited in terms of empirical scope. It is also limited by a relatively small number of respondents and survey items relating to whistleblowing, which in turn affects its explanatory value. However, the study does provide unique new insight into a specific form of “non-compliance”, i.e. whistleblowing, which merits further investigation. Originality/value Few studies exist that combine insights from the fields of whistleblowing and information security research. Thus, this study provides a basis for further investigation into attitudes and behaviours linked to whistleblowing in public and private organisations, as well as attendant value conflicts related to information security management and practice.
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Cilliers, Frans, and Henk Greyvenstein. "The impact of silo mentality on team identity: An organisational case study." SA Journal of Industrial Psychology 38, no. 2 (January 10, 2012). http://dx.doi.org/10.4102/sajip.v38i2.993.
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Orientation: Organisational silos do not only refer to conscious structures, but also to an unconscious state of mind and mentality that takes on a life of its own. Silos result in the splitting of organisational artefacts and relationships, and impact negatively on relationship forming between individuals and within teams.Research purpose: The purpose of this research was to describe how the silo mentality impacts on team identity.Motivation for the study: During a recent organisational consultation the researchers realised that a so-called silo phenomenon had much more unexplained unconscious behaviour than was traditionally realised in terms of organisational development. It is hoped that findings from this qualitative study could give consultants entry into what happens below the surface in the silos’ unconscious.Research design, approach and method: A qualitative and descriptive research design using a case study strategy was used. Data gathering consisted of 25 narrative interviews. Using discourse analysis four themes manifested, integrated into four working hypotheses and a research hypothesis. Trustworthiness and ethical standards were ensured.Main findings: Themes that emerged were the physical environment and structure, intra-group relations, experiences of management, and intergroup relations.Practical/managerial implications: Consulting on silo behaviour as physical structures only may not be successful in changing organisational behaviour. The silo resembles an iceberg – the largest part is below the surface.Contribution/value-add: The findings evidenced silo behaviour to be an unconscious phenomenon influencing team identity negatively. Consultants are urged to study these manifestations towards understanding silos and their effect on team identity better.
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V, Gowtham Raaj, and Rupa Gunaseelan. "Dark Leadership and its Impact on Work Place Spirituality: An Empirical Study." Purushartha - A Journal of Management , Ethics and Spirituality 10, no. 1 (May 21, 2017). http://dx.doi.org/10.21844/pajmes.v10i1.7793.
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Leadership has an imperative mastery on employee and organisational outcomes. In particular, leaders shapes the culture of the organisation, role model behaviour for employees and develop inter and intra personal relationships between themselves and their followers. states that employees with low spiritual intelligence has a strongly relationship between abusive supervision and workplace deviance compared to individuals with high spiritual intelligence. This paper examines the leader's destructive behaviour and its impact on work place spirituality. The structured questionnaire was adopted to collect the data from217 BPO employees in Coimbatore. The results of the study shows there is a significant positive and negative relationship between the variables of destructive leadership on workplace spirituality. The study highlights the findings of previous research, and suggestions for future studies, and provides a practically useful measure of destructive leader behaviour in organizations. Background of the study: Leadership has an imperative mastery on employee and organisational outcomes. In particular, leaders shape the culture of the organisation, role model behaviour for employees and develop personal relationships between themselves and their followers. Research objective: The objectives of the study is to explore a the destructive behaviour and its impact on workplace spirituality Method: Questionnaire method was used with the sample of 217 respondents working in BPO companies in Coimbatore by using snow ball sampling. The researcher had adopted ex-post facto research design. Results: The results of the study shows there is a significant positive and negative relationship between the variables of destructive leadership and workplace spirituality. Conclusion: The study offers a range of applicable suggestions for the policy makers and the organizations of this sector.
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Van Eeden, René. "Exploring the development of an organisational culture of control and dependency from a systems psychodynamic perspective." SA Journal of Industrial Psychology 36, no. 1 (March 26, 2010). http://dx.doi.org/10.4102/sajip.v36i1.854.
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Orientation: Globalisation and accelerating rates of change characterise the work environment.Research purpose: The aim of this research was to study the impact of the change process at a plant of a South African production company.Motivations for the study: Problems were experienced in terms of production and a need for transformation at different levels was expressed. Co-dependence in the environment necessitated exploration of intra-organisational dynamics.Research design, approach and method: The study focused on the management team at a specifc plant, but by applying the systems psychodynamic perspective it was possible to also explore the mutual effect of relationships with other systems in the organisation, the company as a whole and the environment. Respondents included the directors of manufacturing and of human resources, the general manager, an 11-member management team and staff representatives. Semi-structured one-to-one interviews, group interviews and a group consultation session were held.Main findings: Hypotheses were formulated regarding the change experienced in the company, the overemphasis of control in the various systems, efforts to move from dependency to interdependence, personal authority as a requirement for interdependent functioning and problems with interrelatedness.Practical/managerial implications: The study illustrates the application of the systems psychodynamic approach in exploring the interaction between and mutual infuence of various organisational systems, especially in times of change.Contribution/value add: At a broader level, the study contributes to the understanding of the application of the theory as well as suggesting the use of a methodology. Recommendations for an intervention of this nature were also made.
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Navío Marco, Julio, Raquel Ibar-Alonso, and Maria Bujidos-Casado. "Interlinkages between coopetition and organisational innovation in Europe." Journal of Business & Industrial Marketing ahead-of-print, ahead-of-print (December 1, 2020). http://dx.doi.org/10.1108/jbim-01-2020-0054.
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Purpose The purpose of this paper is to analyse the relationship between coopetition and organisational innovation in EU countries. As coopetition is usually studied from an inter-company perspective, this work looks in detail at the “ad intra” dynamics of the coopeting companies to understand how they adjust their organisation or implement organisational innovation to successfully adopt this original approach. Design/methodology/approach Using data from the Eurostat (CIS2014), this research offers a quantitative study into coopeting companies, relating coopetition to organisational innovation. The analysis technique used in this study is logistic regression with maximum likelihood estimation, where the dependent variable is the location of the coopeting companies. Findings The findings highlight specific characteristics and differences according to whether a company coopetes domestically or in other more complex geographic environments. It also incorporates variables into the analysis, such as the use of price marketing, employee training and company size. Originality/value This study provides insights into the relationship between coopetition and organisational innovation, in a research field that usually focusses on inter-company analysis. Several little-studied factors are included in the analysis, such as the role of employee qualifications and differences in coopetition in different geographic areas. The authors observe that, in certain locations, coopetition could be related to a “market entry” effect.
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Viviers, A. M. "Die persoonlikheidsoriëntasieprofiel van die saluto-genies-funksionerende mens." SA Journal of Industrial Psychology 25, no. 2 (June 25, 1999). http://dx.doi.org/10.4102/sajip.v25i2.675.
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The aim of this research is to integrate the theoretical personality profile of the salutogenic functioning person, drawn from the literature on Salutogenesis, with the personality orientation profile of the optimal functioning employee, as documented in the literature on Organisational and Personnel psychology. The integration is done according to intra- (cognitive affective, conative and physical characteristics) and interpersonal characteristics. The two profiles could be integrated, according to these characteristics, into a profile of the salutogenic functioning person who handles life and work stressors effectively and functions optimally in his daily existence. This integration shows a theoretical relationship between the two constructs and confirms a meaningful relationship found in empirical research. Opsomming Die doel van hierdie navorsing is om die teoretiese persoonlikheidsprofiel van die salutogenies-funksionerende mens vanuit die literatuur oor Salutogenese met die persoonlikheidsorientasieprofiel van die optimaal- funksionerende werknemer soos deur die Organisasie- en Personeelsielkunde-literatuur voorgehou, te integreer. Die integrasie word volgens intra- (kognitiewe, affektiewe, konatiewe en fisiese eienskappe) en interpersoonlike eienskappe gedoen. Daar is bevind dat die twee profiele volgens die eienskappe geïntegreer kan word tot 'n profiel van die salutogenies-funksionerende mens wat die stressors van die lewe en werk effektief kan hanteer en sodoende optimaal in sy daaglikse bestaan funksioneer. Die integrasie bevind 'n teoretiese verband tussen die twee konstrukte. Dit bevestig empiriese navorsing wat 'n beduidende verband tussen die twee konstrukte bevind het.
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Azizan, Nurdiana, and Nurhazwani Ahmad. "Leadership Requirement for Knowledge Transfer via Halal Website." Journal of Fatwa Management and Research, April 30, 2019, 36–51. http://dx.doi.org/10.33102/jfatwa.vol16no1.217.
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Every leader has their own individual characteristics and way of achieving the goals and objectives for their organisation. This study aims to look into the leadership requirements for in Halal product matters through the knowledge transfers via the halal website. This includes knowing the criteria of Islamic leadership and the relation on how it became the critical success factors (CSFs), the knowledge management and the application of Szulanski’s (2000) intra-organisational knowledge transfers (KT) model. This research has extended the application of Szulanski’s KT model to identify CSFs for internal and external KT in an e-government context. Moreover, the case study was also conducted at one government agency in Australia “AUSED” and one government agency in Malaysia “MASED”. This is to investigate CSFs for KT via government websites. The findings state that management role in the organization is important to implement the objectives of the organization. It also suggests that the productivity of the organization depends to the management of valid knowledge through suitable styles of leadership. The leadership role is important according to MASED staff, in order to encourage usage of the website and to enforce rules and regulations pertaining to its operation. In contrast, the AUSED staff did not raise any CSFs that would relate to the role of management. From this paper, it can be analyzed the significant and relationship between the leadership and the transferring of knowledge. Consequently, due to the globalization, this study should be continuously updated.