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Journal articles on the topic 'ISO 9000'

Author: Grafiati

Published: 4 June 2021

Last updated: 25 July 2025

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1

A. Boys, Kathryn, and Anne E. Wilcock. "Improving integration of human resources into quality management system standards." International Journal of Quality & Reliability Management 31, no. 7 (2014): 738–50. http://dx.doi.org/10.1108/ijqrm-07-2012-0107.

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Purpose – Little attention has been paid to how quality management systems (QMSs) are optimized by supportive employee behavior. The purpose of this paper is to provide a critical review of the literature on the inclusion of human factors in the ISO 9000 family of standards, identify deficiencies in the standard's current treatment of these issues, and offer recommendations on how human resources (HRs) can be better integrated into these business management standards. Design/methodology/approach – This concept paper presents a survey of both academic and practitioner literature on the topic of

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2

Xavier, Guilherme Guedes. "Avaliação de programas de qualidade mediante implantação da ISO 9000." Gestão & Produção 2, no. 2 (1995): 162–72. http://dx.doi.org/10.1590/s0104-530x1995000200004.

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Interessado na disseminação de processos de implantação de Programas de Qualidade em empresas Brasileiras, o Grupo Nacional de Organização da Produção - GNOP realizou uma pesquisa sobre a avaliação desses programas, em empresas certificadas pela ISO 9000. Em uma primeira etapa, a pesquisa compreendeu o envio de um questionário aberto para empresas já certificadas, no Brasil, pela ISO 9000 (9001, ou 9002, ou 9003) e que tiveram a obtenção desse certificado divulgada por meio de publicações técnicas. A partir dos primeiros resultados, um segundo questionário, desta vez fechado, foi novamente env

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3

Valmohammadi, Changiz, and Mohsen Kalantari. "The moderating effect of motivations on the relationship between obtaining ISO 9001 certification and organizational performance." TQM Journal 27, no. 5 (2015): 503–18. http://dx.doi.org/10.1108/tqm-05-2014-0042.

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Purpose – The purpose of this paper is threefold, first to investigate if ISO 9001 certified companies in an Iranian province (Kermanshah) perform better than non-certified ISO 9001. Second, what is the main motivation of the manufacturing companies of Kermanshah province on obtaining ISO 9001 certification, i.e., internal or external motivations. And finally, if ISO 9001 certified companies with high scores of internal motivations, show better levels of performance in comparison with certified companies obtaining low scores of internal motivations. Design/methodology/approach – A survey quest

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4

POPIEL, Henryk. "NAJWAŻNIEJSZE ZMIANY WPROWADZONE W NORMIE PN-EN ISO 9001:2015-10." Nowoczesne Systemy Zarządzania 12, no. 3 (2017): 175–87. http://dx.doi.org/10.37055/nsz/129420.

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Normy ISO serii 9000 mają długą, ponad trzydziestoletnią tradycję. Są to najpopularniejsze standardy spośród wszystkich norm międzynarodowych. Posiadanie certyfikatu systemu według wymagań normy ISO 9001 wzmacnia reputację organizacji i wysyła sygnał do otoczenia, że przedsiębiorstwo przywiązuje dużą wagę do międzynarodowych standardów i dąży do doskonalenia. W artykule przedstawiono historię nowelizacji normy ISO 9000. Analizując układ, strukturę i treść standardu PN-EN ISO 9001:2015-10, wskazano zasadnicze różnice pomiędzy przedmiotową normą a jej poprzednim wydaniem.

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5

Ziegel, Eric R., and J. Lamprecht. "ISO 9000." Technometrics 35, no. 2 (1993): 240. http://dx.doi.org/10.2307/1269696.

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&NA;. "ISO-9000." Nuclear Medicine Communications 20, no. 6 (1999): 502–4. http://dx.doi.org/10.1097/00006231-199906000-00002.

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7

Anttila, Juhani, and Kari Jussila. "ISO 9004 - A stimulating quality management standard for the creative leaders of contemporary sustainable organizations." Production Engineering Archives 27, no. 2 (2021): 148–55. http://dx.doi.org/10.30657/pea.2021.27.19.

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Abstract International management standards can provide organizations with challenging opportunities only if they understand the intended aims and features of those standards and apply them creatively and integrated into their business management. For that to happen, the business leaders of the organizations play the key role. For this subject, this discursive article focuses on the ISO 9004 quality management (QM) standard, which is one of the international management standards, which can be applied to all kinds of organizations. In addition to the opportunities, this article discusses diffic

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Pylypchuk, Volodymyr, Andrii Holitsyn, and Natalia Vasilkova. "International standards of the ISO 9000-9004 series in the system of marketing management." Marketing and Digital Technologies 9, no. 1 (2025): 130–39. https://doi.org/10.15276/mdt.9.1.2025.7.

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The aim of the article. This article aims to integrate the content of the ISO 9000 series of international quality standards with the objective of applying their provisions and algorithms to quality management in the practical operations of domestic enterprises and companies. Analysis results. The article presents the core principles of the ISO 9000, ISO 9001, and ISO 9004 standards, which address the organization and management of the production of goods and services in companies across various industries. These standards enable the unification of processes for producing high-quality goods an

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А.А., Таубэ, Шарафиева А.А., Шигарова Л.В., Флисюк Е.В. та Москвин А.В. "РОССИЙСКИЕ ИСПЫТАТЕЛЬНЫЕ ЦЕНТРЫ: АСПЕКТЫ РАЗРАБОТКИ СИСТЕМ МЕНЕДЖМЕНТА КАЧЕСТВА ДЛЯ ВНЕДРЕНИЯ ПРИНЦИПОВ НАДЛЕЖАЩЕЙ ЛАБОРАТОРНОЙ ПРАКТИКИ". Вопросы обеспечения качества лекарственных средств, № 2(32) (3 липня 2021): 54–61. http://dx.doi.org/10.34907/jpqai.2021.53.38.004.

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На основании анализа документов предложены 11 практических шагов по внедрению в деятельность испытательных центров, проводящих неклинические исследования лекарственных средств в соответствии с требованиями ГОСТ Р ИСО 9001-2015. Даны рекомендации для руководства и ответственных за внедрение в лаборатории стандартов ИСО. Внедрение системы менеджмента качества в соответствии со стандартами ISO серии 9000 (ГОСТ Р ИСО 9000-2015) является первым этапом подготовки испытательного центра к внедрению требований надлежащей лабораторной практики. Российские лаборатории, проводящие неклинические испытания

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Bryukhanova, N., and N. Fadeikina. "Methodological approach to the development of analytical support for management decisions based on the principles of stakeholder management." Siberian Financial School, no. 3 (October 22, 2024): 109–16. http://dx.doi.org/10.34020/1993-4386-2024-3-109-116.

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The authors present a methodological approach to the development of analytical support for management decisions based on management standards (ISO 9000 and 9001, ISO 9004 and their Russian versions), standards in the field of accountability and interaction with stakeholders of the AA 1000 series, requirements for accountability of organizations to stakeholders. The influence of new management paradigms (value-oriented management, stakeholder capitalism) on the formation of a system of key indicators and their use in the management of an organization is considered.

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Shea, J. J. "Beyond ISO 9000." IEEE Electrical Insulation Magazine 14, no. 5 (1998): 43. http://dx.doi.org/10.1109/mei.1998.714654.

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Delgado Moreno, Frank Nicolás, and Pascual Rueda forero. "Medición de la calidad por medio de Niveles Sigma para monitorear el mejoramiento de procesos organizacionales controlados por ISO 9001." Revista EIA 16, no. 31 (2019): 225–39. http://dx.doi.org/10.24050/reia.v16i31.1113.

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Introducción: Las certificaciones con las normas de la calidad ISO 9000 se han incrementado y expandido en Colombia. En consecuencia, estudios han sido realizados por investigadores en diferentes países con el fin de conocer el impacto de la implementación de las normas ISO 9000 en las empresas. Sin embargo, pocos estudios han sido realizados para medir la calidad después de la implementación de estas normas. Objetivo: esta investigación se enfocó a explorar la medida de la calidad de un caso de estudio en Colombia después de la implementación de las normas ISO 9000. Materiales y Métodos: el c

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Ivanova, Marija, Maija Elksne, and Ivars Meirāns. "THE ISO 9000 STANDARD." HUMAN. ENVIRONMENT. TECHNOLOGIES. Proceedings of the Students International Scientific and Practical Conference, no. 20 (April 20, 2016): 101–5. http://dx.doi.org/10.17770/het2016.20.3495.

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The aim of the reports is determine the ISO 9000 standard development perspectives. Report consists of four chapters. In the first chapter is written the ISO 9000 standard developmental history. In the second chapter is described ISO 9000 standard edition and in the third chapter is take ISO 9000 standard edition comparison. In the fourth chapter is written the ISO 9000 standard perspectives

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14

Anwer, Ateeque. "ISO 9000: (1987-2016) A trend’s Review." Journal of Policy Research 10, no. 2 (2024): 303–9. http://dx.doi.org/10.61506/02.00236.

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The primary aims of the research are to liberate emerging aspects and all trends of ISO 9000 literature over 29 years, from 1987 to 2016. The literature on ISO 9000 from 103 refereed journal articles in management disciplines, healthcare, computer science business, information systems etc. were systematically analyzed based on a artifice that consists of four distinct dimensions: publication year and journal, application sector, significant themes, and research type (i.e. manufacturing vs. service). Studies about efforts of ISO 9000. Currently, the standard is in the process of being revised,

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15

Beecroft, G. Dennis. "Implementation philosophy: Iso 9000 versus QS 9000." Total Quality Management 8, no. 2-3 (1997): 83–87. http://dx.doi.org/10.1080/0954412979758.

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Franceschini, F., M. Galetto, and P. Cecconi. "A worldwide analysis of ISO 9000 standard diffusion." Benchmarking: An International Journal 13, no. 4 (2006): 523–41. http://dx.doi.org/10.1108/14635770610676326.

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PurposeTo provide a cross‐section of International Standardization Organization (ISO) 9000 quality certification diffusion over time and its impact on industrial systems.Design/methodology/approachThe starting point of the analysis is “The ISO survey of ISO 9000 and ISO 14001 certificates” document. Available data concur to trace a synthesis of what has happened and what is in process all over the world. Five main aspects are discussed: the correspondence between ISO 9000 standards and total quality management strategy; the effects of ISO 9000 certification on business performance; the ISO 900

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17

Madhushri, Mane*1 Rajlaxmi Patil2 Amruta Nikam3 Pritee Mudagal4 Nita Sid5. "International Organization for Standardizations 9000." International Journal of Pharmaceutical Sciences 3, no. 2 (2025): 136–45. https://doi.org/10.5281/zenodo.14793380.

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The article talks about the qualitative advantages of employing ISO 9000 and certifications, as well as the possible synergistic benefits that may be obtained from a unified quality environment system. The International Standards Organization is known as ISO. International standards are created and published by ISO, an independent body. In this paper presents some of the most important studies of ISO 9000 certifications means advantages of ISO disadvantages of ISO also all principles and elements of ISO 9000 all series of ISO 9000 included in this paper. in this paper presents customer care or

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18

Apoorwa, Nag, and Soni Kapil. "Preparation of QMS Manual and its Implementation - A Case Study." International Journal of Engineering and Management Research 8, no. 3 (2018): 181–83. https://doi.org/10.31033/ijemr.8.3.24.

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ISO standards of 9000 family assist in designing and implementing quality management system in an organization. QMS increases the efficiency and effectiveness of organization's ability to meet customer, statutory and regulatory requirements applicable to the product and the organizations own requirements. It also helps in systematic planning, organizing, monitoring and verifying of the process thus reducing needless capital, increasing productivity, ensuring quality in process & product. In this thesis a quality management system manual and the necessary formats are prepared for a comp

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19

Hajjem, Olfa. "Determinants of quality management systems implementation in Tunisian firms." Journal of Innovation Management 4, no. 2 (2016): 156–75. http://dx.doi.org/10.24840/2183-0606_004.002_0008.

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This research explores the impact of the firm’s internal and external attributes on its degree of implementation of quality management according to the ISO 9000 standard. This econometric study, based on the data gathered from a sample of Tunisian companies certified or in the course of certification in ISO 9001: 2000, reveals that the application of quality management depends on the organizational and environmental context of the company: a motivation rather internal than external to be certified, the application of ISO 9004 standard recommendations, the adhesion of the company to the levelin

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20

Murphy, R. J. "Implementing an ISO 9000." IEEE Power Engineering Review 19, no. 1 (1999): 42. http://dx.doi.org/10.1109/mper.1999.738280.

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Laszlo, George P. "ISO 9000 – 2000 version:." Measuring Business Excellence 4, no. 4 (2000): 11–14. http://dx.doi.org/10.1108/13683040010362652.

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22

Lupear, W. J. "Managing ISO 9000 Implementation." Journal of Engineering for Gas Turbines and Power 115, no. 4 (1993): 798–800. http://dx.doi.org/10.1115/1.2906777.

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Many companies worldwide are implementing and applying for registration for the ISO 9000 series of quality standards. This implementation has the same effect on an organization as any other process that is changing the methods, procedures, or the basic culture of the company. The management style necessary to make these changes successful is the same as that which is necessary for any other transformational process. If the correct management style is present, ISO 9000 implementation, and any other change being attempted, will be successful. Change can be accomplished without transformational m

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23

Stimson, W. A. "ISO 9000 Quality Organization." Naval Engineers Journal 109, no. 2 (1997): 59–72. http://dx.doi.org/10.1111/j.1559-3584.1997.tb02597.x.

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24

White, Gary W., and Daniel C. Mack. "ISO 9000 Quality Standards:." Journal of Business & Finance Librarianship 2, no. 1 (1996): 3–14. http://dx.doi.org/10.1300/j109v02n01_02.

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Brewser, Nigel. "WHAT IS ISO 9000?" Assembly Automation 11, no. 3 (1991): 9–11. http://dx.doi.org/10.1108/eb004339.

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Martínez-Costa, Micaela, Thomas Y. Choi, Jose A. Martínez, and Angel R. Martínez-Lorente. "ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited." Journal of Operations Management 27, no. 6 (2009): 495–511. http://dx.doi.org/10.1016/j.jom.2009.04.002.

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27

Basir, Siti Arni, Sharifah Hayaati Syed Ismail, Ilhaamie Abdul Ghani Azmi, Hasan Albanna Mohamed, and Syahrul Nizam Kamaruzzaman. "Nilai-Nilai Islam Dalam Pelaksanaan Sistem Pengurusan Kualiti ISO 9000: Kajian Kes Di Institusi Pengajian Tinggi Malaysia (Islamic Values in Quality Management System ISO 9000 Implementation: A Case Study in Malaysia Higher Education Institution)." UMRAN - International Journal of Islamic and Civilizational Studies 6, no. 2 (2019): 79–92. http://dx.doi.org/10.11113/umran2019.6n2.320.

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The ISO 9000 Quality Management System is widely implemented in various sectors in Malaysia, including in the higher education sector. The main objective of implementing ISO 9000 in Higher Education Institutions (HEIs) is to improve the quality related to administrative as well as academic matters. Implementation of ISO 9000 emphasizes on key clauses namely quality management system, risk management, resource management, product realization, analysis and continuous improvement. All these clauses emphasize on technical aspects. Therefore, the value aspect should also be emphasized that the prac

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Strygul, Larysal, Viktorija Aleksandrova, and Tetiana Zhadan. "ISO 9000 SERIES STANDARDS IN THE SPHERE OF TOURISM AND HOSPITALITY OF UKRAINE IN THE CONCEPT OF TOTAL QUALITY MANAGEMENT TQM." Bulletin of the National Technical University "Kharkiv Polytechnic Institute" (economic sciences), no. 1 (January 10, 2023): 40–44. http://dx.doi.org/10.20998/2519-4461.2023.1.40.

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The article analyzes the current state of application and determination of the prospects for the implementation of ISO 9000 series standards in the field of tourism and hospitality of Ukraine in the concept of general quality management of TQM. It has been proven that the problem of post-war revival and development of processes of general management of the quality of services in the field of tourism and hotel and restaurant business of our state is quite urgent, based on its financial, economic and social importance for the reconstruction of the economy of our country. It was studied that as a

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Kaziliūnas, Adolfas. "PROBLEMS OF AUDITING USING QUALITY MANAGEMENT SYSTEMS FOR SUSTAINABLE DEVELOPMENT OF ORGANIZATIONS / KOKYBĖS VADYBOS SISTEMŲ AUDITO PROBLEMOS SIEKIANT DARNAUS ORGANIZACIJŲ VYSTYMOSI." Technological and Economic Development of Economy 14, no. 1 (2008): 64–75. http://dx.doi.org/10.3846/2029-0187.2008.14.64-75.

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The role of international standards is analysed in accordance with the quality management of organisations by the requirements of sustainable development. Organisations and companies become increasingly dependent on each other and foreign partners in business, prosperity, socio‐economic change and environment responsibility. There is an essential necessity for using International Standards under these changing conditions. The management systems standards ISO 9001 (quality) and ISO 14001 (environment) have gained recognition in Lithuania. ISO 9001:2000 is approaching 750 and ISO 14001 is approa

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Рахимов, Октябр Дўсткабилович. "ТАЪЛИМ СИФАТИ ВА СТАНДАРТЛАР". Innovative Development in Educational Activities 2, № 23 (2023): 299–306. https://doi.org/10.5281/zenodo.10392424.

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<em>Мақолада сифат бўйича халқаро стандартлар, жумладан  ISO 9000 ва унинг моделлари, ISO 9004 Сифат тизими. Сифатни бошқариш тизими элементлари. Раҳбарий қоидалар” ва унинг элементлари тўғрисида маълумотлар келтирилган. Таълим сифати ва унинг таърифи, белгиловчи мезонлари ҳамда Европа Иттифоқи таълим стандарти ҳамда Болон декларацияси, кредит тизими тўғрисда таҳлилий маълумотлар ёритилган.</em>

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Cichowicz, Judith A. "Should ISO 14000 be linked with ISO 9000?" Environmental Quality Management 6, no. 1 (1996): 77–80. http://dx.doi.org/10.1002/tqem.3310060111.

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Lo Chi Fong, Jeffrey, and Jiju Antony. "QS 9000: an overview and comparison with ISO 9000." TQM Magazine 13, no. 5 (2001): 315–18. http://dx.doi.org/10.1108/09544780110401871.

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Rajan, Murli, and Nabil Tamimi. "Payoff to ISO 9000 Registration." Journal of Investing 12, no. 1 (2003): 71–77. http://dx.doi.org/10.3905/joi.2003.319536.

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Bakan Toplak, Metka, and Alojz Urbajs. "Kakovost po ISO 9000:2000." Organizacija znanja 8, no. 3 (2003): 122–27. http://dx.doi.org/10.3359/oz0303122.

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Teeluckdharry, Krita. "ISO 9000: Quality Systems Handbook." Biomedical Instrumentation & Technology 42, no. 1 (2008): 23. http://dx.doi.org/10.2345/0899-8205(2008)42[23:iqsh]2.0.co;2.

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Ruíz Loyola, Benjamín, Eduardo Marambio Dennett, Hugo Luis Cortés Hernández, Marisela P. Gutiérrez Franco, and Socorro Alpízar. "ISO 9000 y calidad total." Educación Química 6, no. 2 (2018): 140. http://dx.doi.org/10.22201/fq.18708404e.1995.2.66725.

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<span>El objetivo de este artículo es difundir algunos conceptos de la norma internacional de calidad llamada ISO 9000 y de las normas oficiales de calidad en México, su significado y su importancia, constituyéndose así en un acercamiento entre los lectores y las mencionadas normas.</span>

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Taylor, W. Andrew. "Senior executives and ISO 9000." International Journal of Quality & Reliability Management 12, no. 4 (1995): 40–57. http://dx.doi.org/10.1108/02656719510087319.

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Douglas, Alex, Shirley Coleman, and Richard Oddy. "The case for ISO 9000." TQM Magazine 15, no. 5 (2003): 316–24. http://dx.doi.org/10.1108/09544780310487712.

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McLachlan, V. N. "In praise of ISO 9000." TQM Magazine 8, no. 3 (1996): 21–23. http://dx.doi.org/10.1108/09544789610118421.

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Seddon, John. "Ten arguments against ISO 9000." Managing Service Quality: An International Journal 7, no. 4 (1997): 162–68. http://dx.doi.org/10.1108/09604529710172962.

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Stephens, Kenneth S. "ISO 9000 and Total Quality." Quality Management Journal 2, no. 1 (1994): 57–71. http://dx.doi.org/10.1080/10686967.1994.11918675.

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Collyer, Richard. "Small firms and ISO 9000." Training for Quality 4, no. 1 (1996): 37–39. http://dx.doi.org/10.1108/09684879610112855.

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Peters, John. "Educational accreditation through ISO 9000." Quality Assurance in Education 7, no. 2 (1999): 85–89. http://dx.doi.org/10.1108/09684889910269579.

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Hool, James N. "Industry's guide to ISO 9000." Journal of Manufacturing Systems 15, no. 1 (1996): 62–63. http://dx.doi.org/10.1016/s0278-6125(96)90011-4.

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45

Dickey, William C., and Kathleen Pinover. "ISO 9000 in transfusion medicine." Transfusion Medicine Reviews 12, no. 3 (1998): 188–94. http://dx.doi.org/10.1016/s0887-7963(98)80059-x.

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Flott, Leslie W. "Is ISO 9000 certification necessary?" Metal Finishing 93, no. 11 (1995): 77–80. http://dx.doi.org/10.1016/s0026-0576(05)80057-1.

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Ridley, Jeffrey. "ISO 9000 quality systems auditing." Long Range Planning 30, no. 5 (1997): 805–6. http://dx.doi.org/10.1016/s0024-6301(97)81338-6.

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48

Wood, Charles Cresson, and Karen Snow. "ISO 9000 and information security." Computers & Security 14, no. 4 (1995): 287–88. http://dx.doi.org/10.1016/0167-4048(95)97069-m.

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Pivka, Marjan. "ISO 9000 Value-Added Auditing." Total Quality Management & Business Excellence 15, no. 3 (2004): 345–53. http://dx.doi.org/10.1080/1478336042000183406.

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Gustav Johannsen, Carl. "ISO 9000 ‐ a managerial approach." Library Management 17, no. 5 (1996): 14–24. http://dx.doi.org/10.1108/01435129610119593.

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