Academic literature on the topic 'ISO 9001:2000'

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Journal articles on the topic "ISO 9001:2000"

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Bendell, Tony, and Louise Boulter. "ISO 9001:2000." International Small Business Journal: Researching Entrepreneurship 22, no. 3 (June 2004): 295–316. http://dx.doi.org/10.1177/0266242604042381.

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Graham, R. I. "ISO 9001:1994 and ISO 9001:2000 compared." Manufacturing Engineer 81, no. 4 (August 1, 2002): 168–69. http://dx.doi.org/10.1049/me:20020406.

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Martínez-Costa, Micaela, Thomas Y. Choi, Jose A. Martínez, and Angel R. Martínez-Lorente. "ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited." Journal of Operations Management 27, no. 6 (April 22, 2009): 495–511. http://dx.doi.org/10.1016/j.jom.2009.04.002.

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Poksinska, Bozena, Jörgen A. E. Eklund, and Jens Jörn Dahlgaard. "ISO 9001:2000 in small organisations." International Journal of Quality & Reliability Management 23, no. 5 (June 2006): 490–512. http://dx.doi.org/10.1108/02656710610664578.

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Mohan Sivakumar, V., S. R. Devadasan, and R. Murugesh. "Theory and practice of knowledge managed ISO 9001:2000 supported quality system." TQM Journal 26, no. 1 (January 7, 2014): 30–49. http://dx.doi.org/10.1108/tqm-10-2011-0063.

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Purpose – The purpose of this paper is to initiate researches in the direction of integrating knowledge management (KM) principles with ISO 9001:2008 Supported Quality System and motivate the practitioners to implement such integrated system in real-time practice. Design/methodology/approach – The principles of KM were integrated with the five major clauses of ISO 9001:2000 standard. After designing this integrated system, it was subjected to peripheral implementation study in a government-managed company situated in India. The knowledge portal required for maintaining this integrated system was also developed. Findings – ISO 9001:2008 and ISO 9001:2000 standards rest on the same process-based quality system model which is comprised of five major clauses. Hence, the integrated system proposed in this paper can be utilized by the contemporary organizations to infuse KM principles in ISO 9001:2008 based quality system. Research limitations/implications – Though the integrated system designed in this research could not be implemented in a full-fledged manner, the experiences gained have been useful to indicate the future direction of research and practice for integrating KM principles with ISO 9001:2008 Supported Quality System. Practical implications – A roadmap has been evolved to guide the practitioners to implement Knowledge Managed ISO 9001:2008 Supported Quality System. Originality value – No researcher or practitioner has so far contributed a model integrating the process-based quality system incorporated in ISO 9001:2000 and ISO 9001:2008 standards with KM principles. As this gap is filled in this paper, the contributions of this paper are valuable to both researchers and practitioners.
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Ekowati, Dian. "Pengaruh Implementasi Quality Management System ISO 9001:2000 terhadap Kinerja Rumah Sakit Duren Sawit." Kesmas: National Public Health Journal 2, no. 3 (December 1, 2007): 127. http://dx.doi.org/10.21109/kesmas.v2i3.268.

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Upaya organisasi meningkatkan produksi jasa pelayanan kesehatan melalui implementasi Quality Management System ISO 9001:2000 secara sistematis, menyeluruh dan sinambung seharusnya mampu menampilkan kinerja yang efektif dan efisien. Penelitian ini bertujuan untuk memperoleh gambaran mengenai peran implementasi QMS ISO 9001:2000 terhadap kinerja Rumah Sakit Duren Sawit yang akan diukur melalui pendekatan kerangka strategis Balanced Scorecard serta identifikasi kesenjangan dalam organisasi untuk menganalisis kesiapan implementasi manajemen strategis Balanced Scorecard di Rumah Sakit Duren Sawit. Hasil penelitian menggambarkan bahwa melalui pemahaman dan implementasi yang QMS ISO 9001:2000 konsistensi, Rumah Sakit Duren Sawit mampu menghasilkan kinerja organisasi yang efektif dan efisien. serta berhasil menganalisis kesiapan Rumah Sakit Duren Sawit untuk mengimplementasikanmanajemen strategis Balanced Scorecard melalui identifikasi kesenjangan dalam mengumpulkan sumber informasi untuk mengukur indikator-indikator hasil yang merupakan rambu-rambu bagi keberhasilan pencapaian sasaran strategis organisasi.Kata kunci : QMS ISO 9001:2000, kerangka strategi, balance scorecardAbstractThe organization effort to improve health care service production through implementation of Quality Management System ISO 9001:2000 in a systematic, comprehensivelyand continuously should results in effective and efficient performance. This study objective is to observe the role of Quality Management System ISO 9001:2000 implementation on performance of Duren Sawit Hospital measured by Balance Scorecard strategic frame approach to analyze the readinessof the hospital to implement Balance Scorecard strategic management. The study results show that through understanding and consistent implementation of QMS ISO 9001:2000 Duren Sawit Hospital can produce effective and efficient organization performance. This study also provide analysis on the readiness of Duren Sawit Hospital to implement Balance Scorecard strategic management and identify the gaps of sources of information to measure indicators toachieve organization strategic objectives.Keywords : QMS ISO 9001:2000, strategic frame, balance scorecard
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Lewis, W. G., K. F. Pun, and T. R. M. Lalla. "An Empirical Analysis of ISO 9004:2000 Maturity in ISO 9001 Certified SMEs." Asian Journal on Quality 6, no. 3 (December 18, 2005): 190–203. http://dx.doi.org/10.1108/15982688200500030.

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Arumugam, Veeri, Keng‐Boon Ooi, and Tuck‐Chee Fong. "TQM practices and quality management performance." TQM Journal 20, no. 6 (October 3, 2008): 636–50. http://dx.doi.org/10.1108/17542730810909383.

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PurposeThe purpose of this paper is to explore the relationship between total quality management (TQM) practices and quality performance with special emphasis on ISO 9001:2000 certified manufacturing organizations in Malaysia.Design/methodology/approachThe empirical data was drawn from 122 ISO 9001:2000 certified manufacturing organizations in Malaysia. The data were analyzed using correlation and multiple regression analyses.FindingsThe findings revealed that TQM practices were found to be partially correlated with quality performance of the Malaysian ISO 9001:2000 certified manufacturing organizations. It is also found that where customer focus and continual improvement were perceived as dominant TQM practices in quality performance.Research limitations/implicationsThis research paper was limited by excluding non‐ISO 9001:2000 certified organizations in the selection of manufacturing firms in Malaysia, making this a possibly biased selection, which might not adequately represent the Malaysian perspective on the entire Malaysia's manufacturing industry.Originality/valueThe outcome of the study could provide valuable knowledge to top management of ISO 9001:2000 certified manufacturing organizations to refine their quality management practices and subsequently improve quality performance.
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KOGURE, Masasuke. "On the Features of ISO 9001: 2000." JOURNAL OF THE BREWING SOCIETY OF JAPAN 96, no. 9 (2001): 600–605. http://dx.doi.org/10.6013/jbrewsocjapan1988.96.600.

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Lin, Chinho, and Chuni Wu. "Managing knowledge contributed by ISO 9001:2000." International Journal of Quality & Reliability Management 22, no. 9 (December 2005): 968–85. http://dx.doi.org/10.1108/02656710510625239.

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Dissertations / Theses on the topic "ISO 9001:2000"

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Val, Guilherme Trindade do. "Os impactos da mudança da ISO 9001:1944 para a ISO 9001:2000 em uma empresa metalurgica." [s.n.], 2004. http://repositorio.unicamp.br/jspui/handle/REPOSIP/264006.

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Orientador: Eugenio Jose Zoqui
Dissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecanica
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Resumo: Este trabalho tem o objetivo de analisar criticamente a implantação da ISO 9001:2000, demonstrando e avaliando os impactos no setor de processos e um estudo de caso em situação real apontando as vantagens sobre a ISO 9001:1994, assim como os problemas relacionados à organização da empresa, propondo soluções através dos métodos e ferramentas mais adequadas. Uma comparação entre as normas ISO 9001:1994 e ISO 9001:2000 foi feita para demonstrar os impactos da revisão. A Implantação foi realizada na área de Processos Metalúrgicos, mais precisamente em uma empresa que tem como principal processo a Trefilação de Aços Inoxidáveis. Neste trabalho, estão descritos os principais passos da implantação do sistema em todos os níveis da organização, analisando-os criticamente, através de indicadores da qualidade e produtividade, destacando os principais resultados obtidos e as dificuldades encontradas. Nesse processo de implantação a maior dificuldade foi à conscientização da alta diretoria seguida pelos demais setores da empresa, porém, após passar por essa dificuldade, a responsabilidade diante da política da empresa fez com que todos os setores participassem ativamente para o cumprimento e monitoramento das metas estabelecidas pela organização
Abstract: This research has as objective to analyze critically the introduction of ISO 9001:2000, showing and evaluating the impacts in the process department and a case study and real situation pointing the advantages against ISO 9001:1994, as well as the problems related to the company organization, proposing solutions through method and more suitable tools. A comparision between the norm ISO 9001:1994 and ISO 9001:2000 was done to demonstrate the revision impacts. The introduction was accomplished in the Metallurgical Process, more precisally in a company that has as principal process the Stainless Steel Trefilation. At this research are described the principal steps of the system introduction in all levels of the organization, analyzing them critically through quality indicators and productivity, emphasizing the principal results taken and the difficulties found. In this process of introduction the biggest difficulty was to make aware the company management followed by the other departments of the company, however, after finished this difficulty, the responsibility to the company politics made all departments change their mind and participate actively to execute and follow up the mark established by the organization
Mestrado
Gestão da Qualidade Total
Mestre em Engenharia Mecânica
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Klint, Helena, and Björn Olsson. "Certifierat kvalitetssystem enligt ISO 9001:2000 : – möjlighet eller bromskloss." Thesis, Växjö University, School of Management and Economics, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-2130.

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Sammanfattning Kandidatuppsats i företagsekonomi, Ekonomihögskolan vid Växjö universitet, Ekonomistyrning, FE4223, VT 2008 Författare: Helena Klint och Björn Olsson Handledare: Dr Jan Alpenberg Titel: Certifierat kvalitetssystem enligt ISO 9001:2000, - möjlighet eller bromskloss Bakgrund: Kravet på ett effektivt kvalitetsarbete och ständiga förbättringar kommer från såväl kunder, medarbetare, leverantörer och ägare. För att bättre möta dessa krav väljer en del företag att certifiera sina processer och rutiner i ett standardiserat kvalitetssystem. Med utgångspunkt från det interna perspektivet i organisationen och de ledningsprinciper som finns i ISO 9001:2000 har vi ställt frågan; Vilka interna effekter i organisationen uppkommer av en certifiering enligt ISO 9001:2000? Syfte: Uppsatsens syfte är att identifiera, förstå och förklara hur två organisationer har påverkats internt av ett certifierat kvalitetssystem utifrån de ledningsprinciper som finns definierade i standarden ISO 9001:2000. Avgränsningar: Vi har begränsat oss till de ledningsprinciper som berör det interna perspektivet i en organisation. Därför har vi valt att bortse från ledningsprinciperna kundfokus och ömsedigt fördelaktiga relationer till leverantörer. Metod: Vi har valt att tillämpa praktikfallsmetoden då vi bedömt att den metoden är bäst lämpad på vår typ av undersökning. Resultat, slutsatser: Ett certifierat kvalitetssystem är beroende av effekter i organisationen såsom helhetsperspektiv och processtänkande, arbete med ständiga förbättringar, struktur, engagemang från ledning och medarbetare. Certifikatet har blivit

pådrivande i kvalitetsarbetet istället för att ett naturligt engagemang för kvalitetsarbetet vuxit fram. Förslag till fortsatt forskning: Vi har föreslagit en studie av kvalitets- och miljösamordnarens roll i företagets kvalitetsarbete.

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Ho, Melinda. "Implementation of ISO 9001:2000 in a utility company." Thesis, University of Macau, 2009. http://umaclib3.umac.mo/record=b2119805.

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Morini, Antonio Augusto. "Manual de implantação da norma NBR ISO 9001:2000." Florianópolis, SC, 2002. http://repositorio.ufsc.br/xmlui/handle/123456789/82339.

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Dissertação (mestrado) - Universidade Federal de Santa Catarina, Centro Tecnológico. Programa de Pós-Graduação em Engenharia de Produção.
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A presente pesquisa tem por objetivo principal fornecer um modelo de implantação da norma NBR ISO 9001:2000 capaz de interagir aos processos da organização e propiciar sua melhoria contínua. O método que caracteriza esta pesquisa é o estudo de caso. O modelo proposto tem início com uma avaliação da organização quanto a sua situação inicial em relação a um sistema de gestão da qualidade ideal e continua com a implantação dos requisitos da norma através de fases bem definidas. Estas fases começam com a conscientização da Alta Direção sobre a necessidade de seu comprometimento, passam pelos diversos processos da organização para formalizar e implementar os procedimentos necessários, avaliar melhorias, definir responsabilidades e finalizam com a elaboração do manual da qualidade e a realização de auditorias internas. A aplicação do modelo está efetivada em cinco organizações de diferentes áreas de atuação, sendo a eficácia do modelo avaliada em relação as suas ferramentas e ao resultado alcançado em função do objetivo pretendido. Os resultados da pesquisa mostram que o modelo cumpre parcialmente os objetivos definidos.
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Kujalová, Markéta. "Návrh procesu skladového hospodářství dle ČSN ISO 9001:2000." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2009. http://www.nusl.cz/ntk/nusl-222258.

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The aim of the thesis “Proposal of the Stock Holding Process according to ČSN ISO 9001:2000” is to analyze the current process of stock holding in a particular company and compare it with the requirements of quality management system according to the norm ČSN ISO 9001:2000. The theoretical part consists of on analysis of the existing knowledge in the area of warehousing, a definition of quality management and basic concepts of quality management related to stock holding in a company. The practical part of the thesis describes a procedure of making the analyzed processes of stock holding more effective.
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Menšíková, Markéta. "Návrh systému hodnocení dodavatelů dle ČSN ISO 9001:2000." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2009. http://www.nusl.cz/ntk/nusl-222279.

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This Master’s thesis focuses on the design the system of evaluation of suppliers in ČESTAV s. r. o. according to the requirements of the norm ISO 9001. I start from the theoretical basis and from the analysis of the current state in the company. The practical part includes design of evaluation of suppliers, design of supplier's evaluation form and proposal for concurrent evaluation of suppliers in MS Excel.
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Salahuddin, Ramiz, and Saad Salahuddin. "Global Software Engineering in ISO 9001:2000 TickIT Guide." Thesis, Blekinge Tekniska Högskola, Sektionen för datavetenskap och kommunikation, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1208.

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Many organizations are moving towards Global Software Engineering and Global Development is becoming a major trend. Global Software Engineering comes with its own set of challenges that may affect projects in a negative way. However, it is still becoming increasingly popular among organizations because of its lure of cheap labour, portrayal of a global presence and a diverse talent/labour pool of resources that the organizations get to select from. The need for evaluating the processes of these global organizations has also grown and a number of Software Process frameworks are being designed and restructured to help cover the gap of evaluating these processes in a global environment. This thesis aims to examine one popular Software Process framework i.e. the ISO 9001:2000 TickIT. The authors provide informed recommendations of how and where the TickIT guide can incorporate various aspects of Global Software Engineering in its guidelines. The empirical validation of this research consisted of both interviews and surveys. The interviews were conducted with TickIT auditors working in the fields of Global Software Engineering and Software Process Improvement. These interviews provided insight into the minds of the people already working in the global software domain. The survey was in the form of an online questionnaire that was sent out to TickIT auditors from the United Kingdom and Sweden. Their replies were analyzed and the final informed recommendations for the TickIT guidelines were provided based on both the interview replies and the questionnaire analysis.
Many organizations are moving towards Global Software Engineering and Global Development is becoming a major trend. Global Software Engineering comes with its own set of challenges that may affect projects in a negative way. However, it is still becoming increasingly popular among organizations because of its lure of cheap labour, portrayal of a global presence and a diverse talent/labour pool of resources that the organizations get to select from. The need for evaluating the processes of these global organizations has also grown and a number of Software Process frameworks are being designed and restructured to help cover the gap of evaluating these processes in a global environment. This thesis aims to examine one popular Software Process framework i.e. the ISO 9001:2000 TickIT. The authors provide informed recommendations of how and where the TickIT guide can incorporate various aspects of Global Software Engineering in its guidelines. The empirical validation of this research consisted of both interviews and surveys. The interviews were conducted with TickIT auditors working in the fields of Global Software Engineering and Software Process Improvement. These interviews provided insight into the minds of the people already working in the global software domain. The survey was in the form of an online questionnaire that was sent out to TickIT auditors from the United Kingdom and Sweden. Their replies were analyzed and the final informed recommendations for the TickIT guidelines were provided based on both the interview replies and the questionnaire analysis.
Mobile: +46-73-5590649, +46-76-2509246
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Zago, Elisabete Aparecida Generoso. "Estudo da implementação da Norma ISO-IEC 17025:2005 numa organização certificada pela Norma ISO 9001:2000." [s.n.], 2009. http://repositorio.unicamp.br/jspui/handle/REPOSIP/264434.

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Orientador: Sergio Tonini Button
Dissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Engenharia Mecanica
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Resumo: A implementação de um sistema de gestão e a obtenção da acreditação formal podem melhorar de forma significativa a confiabilidade e credibilidade de laboratório de ensaios e calibração. No entanto, sua viabilidade pode ser comprometida pelos custos de implementação relativos principalmente à calibração de equipamentos, bem como ao tempo de dedicação de pessoal especializado se a implantação ocorrer sem ajuda especializada, pois isso pode demandar mais tempo e maior custo. Quando o laboratório faz parte de uma organização maior e que mantém o sistema de gestão da qualidade implantado pela NBR ISO 9001, a implementação do sistema de gestão do laboratório pela NBR ISO/IEC 17025 pode ser facilitada, como foi o caso do laboratório-objeto de estudo, que faz parte de uma organização do setor de telecomunicações certificada NBR ISO 9001:2000. Este trabalho pretende relatar a implantação e a implementação da NBR ISO/IEC 17025:2005, requisitos gerais para competência de laboratórios de ensaios e calibração, e dar orientações quanto ao processo de acreditação por um organismo independente, se esta for a necessidade ou o desejo da direção do laboratório. Fatores como a capacitação dos recursos humanos com experiência na qualificação de materiais, a infraestrutura moderna de laboratórios, a calibração de equipamentos realizada por laboratório de calibração próprio e, principalmente, o fato de ser parte de uma organização com sistema de gestão implantado pela NBR ISO 9001:2000 facilitaram a implementação dos requisitos da direção exigidos pela NBR ISO/IEC 17025:2005.
Abstract: The implementation of a management system and the formal accreditation can significantly increase the reliability of the tests and calibration laboratory. However, its feasibility may be affected by the implementation costs related to equipment calibration and qualified staff when this deployment is performed without qualified support, which may be costly and timeconsuming. When the laboratory is part of a larger organization that adopts the quality management system deployed by the NBR ISO 9001 standard, the deployment of the laboratory management system by the NBR ISO/IEC 17025 becomes simpler. That is the case of the laboratory which is the subject matter of this study and is part of a telecommunications organization certified by NBR ISO 9001:2000. The objective of this work is to report the deployment and the implementation of the NBR ISO/IEC 17025:2005 standard, the general requirements for tests and calibration laboratories expertise, and to provide guidelines for the process of accreditation by an independent body, according the laboratory management board requirements. The human resources qualification experienced in material qualification, the modern infrastructure of the laboratories, the equipment calibration processes performed in the organization's own laboratories and mainly the deployment of the management system by the NBR ISO 9001:2000 standard make the implementation of the requirements established by the management board easier as established by the NBR ISO/IEC 17025:2005 standard.
Mestrado
Materiais e Processos de Fabricação
Mestre em Engenharia Mecânica
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Adámková, Marie. "Analýza směrnice EU č. 2006/42/ES z hlediska požadavků ISO 9001:2000." Master's thesis, Vysoká škola ekonomická v Praze, 2007. http://www.nusl.cz/ntk/nusl-5239.

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The paper is focused on analysis of the direction EU for machinery industry 2006/42/ES and its part about the QMS. The aim of the thesis is to give the commentary of the direction according to the ISO 9001:2000 and to help to implement this system into the organization.
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Braun, Paul A. "How organizations will meet the ISO 9001:2000 training requirement." Online version, 2003. http://www.uwstout.edu/lib/thesis/2003/2003braunp.pdf.

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Books on the topic "ISO 9001:2000"

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R, Trubiano John, ed. Demystifying ISO 9001:2000. 2nd ed. Upper Saddle River, NJ: Prentice Hall PTR, 2002.

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Blokdijk, Gerard. ISO 9000, ISO 9001 100 success secrets: The missing ISO 9000, ISO 9001, ISO 9001 2000, ISO 9000 2000, checklist, certification, quality, audit and training guide. S.l.]: Gerard Blokdijk, 2008.

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Ackers, K. ISO 9001: 2000 (DIS). Hong Kong: Highgrade Resources Ltd, 2000.

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Tricker, Ray. ISO 9001:2000 for small businesses. Boston: Butterworth-Heinemann, 2000.

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ISO 9001:2000: Audit procedures. 2nd ed. Amsterdam: Elsevier Butterworth-Heinemann, 2005.

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Consulting, ABS. ISO 9001: 2000 transition workbook. Rockville, Md: ABS Consulting, 2002.

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Bruce, Sherring-Lucas, ed. ISO 9001:2000 in brief. Oxford: Butterworth-Heinemann, 2000.

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Tricker, Ray. ISO 9001: 2000 audit procedures. Oxford: Butterworth-Heinemann, 2002.

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ISO 9001:2000 audit procedures. Amsterdam: Elsevier Butterworth-Heinemann, 2002.

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MacNee, Colin. Transition to ISO 9001:2000: Guidance on ISO 9001:2000, quality management systems : Requirements. London: BSI, 2001.

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Book chapters on the topic "ISO 9001:2000"

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Scheibeler, Alexander A. W. "DIN EN ISO 9001:2000." In Balanced Scorecard für KMU, 75–185. Berlin, Heidelberg: Springer Berlin Heidelberg, 2002. http://dx.doi.org/10.1007/978-3-642-97914-9_4.

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Scheibeler, Alexander A. W. "DIN EN ISO 9001:2000." In Balanced Scorecard für KMU, 73–157. Berlin, Heidelberg: Springer Berlin Heidelberg, 2001. http://dx.doi.org/10.1007/978-3-642-97757-2_4.

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Weiß, Peter. "Systemaufbau nach ISO 9001:2000." In Praktische Qualitätsarbeit in Krankenhäusern, 15–32. Vienna: Springer Vienna, 2000. http://dx.doi.org/10.1007/978-3-7091-6778-6_3.

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Scheibeler, Alexander A. W. "Din en ISO 9001:2000." In Balanced Scorecard für KMU, 83–193. Berlin, Heidelberg: Springer Berlin Heidelberg, 2004. http://dx.doi.org/10.1007/978-3-642-18524-3_4.

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Weiß, Peter. "Forderungen der Norm ISO 9001:2000." In Praktische Qualitätsarbeit in Krankenhäusern, 33–101. Vienna: Springer Vienna, 2000. http://dx.doi.org/10.1007/978-3-7091-6778-6_4.

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Kopplin, Kara Joyce. "ISO 9001:2000 - Why Do It?" In Advances in Porcelain Enamel Technology, 67–70. Hoboken, NJ, USA: John Wiley & Sons, Inc., 2010. http://dx.doi.org/10.1002/9780470640906.ch12.

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"Correspondence between ISO 9001:1994 and ISO 9001:2000." In Iso 9001. CRC Press, 2001. http://dx.doi.org/10.1201/9781420025446.ch1a.

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"ISO 9001:2000 Initiatives." In Manufacturing Handbook of Best Practices, 139–72. CRC Press, 2001. http://dx.doi.org/10.1201/9781420025507-10.

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"ISO 9001:2000 checklists." In ISO 9001: 2000 Audit Procedures, 84–270. Routledge, 2012. http://dx.doi.org/10.4324/9780080509471-8.

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"ISO 9001:2000 checklists." In ISO 9001:2000 Audit Procedures, 123–308. Routledge, 2006. http://dx.doi.org/10.4324/9780080458625-9.

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Conference papers on the topic "ISO 9001:2000"

1

Brockway, R. "ISO 9001:2000 and UKAS." In IEE Seminar on ISO 9001:2000 Prepare for Impact! IEE, 2000. http://dx.doi.org/10.1049/ic:20000151.

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Anders, Verlyn K. "ISO 9001:2000 Quality System Development." In Proceedings of the 13th Annual Integrated Crop Management Conference. Iowa State University, Digital Press, 2000. http://dx.doi.org/10.31274/icm-180809-731.

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Blow, J. "The consumer and ISO 9000:2000." In IEE Seminar on ISO 9001:2000 Prepare for Impact! IEE, 2000. http://dx.doi.org/10.1049/ic:20000157.

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Beecham, B. "IS0 9001:2000 and smaller companies." In IEE Seminar on ISO 9001:2000 Prepare for Impact! IEE, 2000. http://dx.doi.org/10.1049/ic:20000155.

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Cuthbertson, A. "ISO 9000:2000 - impact in a large organisation." In IEE Seminar on ISO 9001:2000 Prepare for Impact! IEE, 2000. http://dx.doi.org/10.1049/ic:20000156.

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Surette, Edward. "Principles of ISO Management System Integration/Transition (ISO 9001:2000/ISO 14001:1996)." In SAE 2005 World Congress & Exhibition. 400 Commonwealth Drive, Warrendale, PA, United States: SAE International, 2005. http://dx.doi.org/10.4271/2005-01-0536.

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Neto e Azevedo, Raimundo Sales, Ana Cristina M. Matos, Marum Simão Filho, Flávio Lenz César, and Arnaldo Dias Belchior. "Certificação ISO 9001:2000 – a Experiência da SoftExport." In Simpósio Brasileiro de Qualidade de Software. Sociedade Brasileira de Computação - SBC, 2004. http://dx.doi.org/10.5753/sbqs.2004.16205.

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Abstract:
Este trabalho relata a experiência do processo de certificação ISO 9001:2000 da fábrica de software, SoftExport. A implantação do Sistema de Gestão da Qualidade (SGQ) na fábrica passou a orientar os processos fundamentais de desenvolvimento de software, os processos organizacionais e os processos de apoio, estruturando todas as rotinas da empresa e ampliando a visão da mesma em relação a seus próprios produtos, processos, colaboradores e da relação com seus clientes. O processo de certificação foi conduzido através de um conjunto de atividades estruturadas a partir da ISO/IEC 12207, diferenciando-se da seqüência lógica de implantação dos itens da ISO 9001. Isto deu uma maior agilidade no processo de implantação do SGQ na fábrica de software.
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Hoyle, D. "ISO 9000:2000 - significant change for quality management consultants?" In IEE Seminar on ISO 9001:2000 Prepare for Impact! IEE, 2000. http://dx.doi.org/10.1049/ic:20000153.

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Feary, S. "ISO 9000:2000 - what implications for auditors and auditing?" In IEE Seminar on ISO 9001:2000 Prepare for Impact! IEE, 2000. http://dx.doi.org/10.1049/ic:20000154.

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Marash, Stanley A. "Integrating Six Sigma, Performance Excellence and ISO 9001:2000." In SAE 2001 World Congress. 400 Commonwealth Drive, Warrendale, PA, United States: SAE International, 2001. http://dx.doi.org/10.4271/2001-01-1113.

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Reports on the topic "ISO 9001:2000"

1

Willette, Gail L., and Robert Ray Richards. ISO 9001 : 2000 and the Baldrige criteria for performance excellence - a comparison. Office of Scientific and Technical Information (OSTI), June 2004. http://dx.doi.org/10.2172/919125.

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Appleget, Andrew T., Wilfred M. Canto, Rothstein Jr., and Larry W. Case Study: The Application of ISO 9001:2000 to a Government Organization: A Study of the Benefits, Drawbacks and Effectiveness of ISO 9001:2000 for Navy Undersea Range Programs. Fort Belvoir, VA: Defense Technical Information Center, September 2004. http://dx.doi.org/10.21236/ada427157.

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Ramu, Govind, Masaaki Yamamichi, Wei Zhou, Alex Mikonowicz, Sumanth Lokanath, Yoshihito Eguchi, Paul Norum, and Sarah Kurtz. Updated Proposal for a Guide for Quality Management Systems for PV Manufacturing. Supplemental Requirements to ISO 9001-2008. Office of Scientific and Technical Information (OSTI), March 2015. http://dx.doi.org/10.2172/1215131.

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Norum, P., I. Sinicco, Y. Eguchi, S. Lokanath, W. Zhou, G. Brueggemann, A. Mikonowicz, M. Yamamichi, and S. Kurtz. Proposal for a Guide for Quality Management Systems for PV Manufacturing: Supplemental Requirements to ISO 9001-2008 (Revised). Office of Scientific and Technical Information (OSTI), September 2013. http://dx.doi.org/10.2172/1086900.

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