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1

Mutafelija, Boris. Process improvement with CMMI v1.2 and ISO standards. Auerbach Publications, 2009.

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2

Tanner, S. J. The business improvement handbook: From ISO 9001 to world-class performance. BSI Standards Limited, 2014.

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3

Burrill, Claude W. Achieving quality through continual improvement. John Wiley, 1999.

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4

Piper, Lennart. Continual improvement with ISO 14000. IOS Press, 2003.

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5

Harringon, H. J. ISO 9000 and beyond: From compliance to performance improvement. McGraw-Hill, 1997.

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6

Malaysia. Unit Pemodenan Tadbiran dan Perancangan Tenaga Manusia., ed. The civil service of Malaysia: Towards excellence through ISO 9000 : improvements and development in the civil service of Malaysia, 1996. Malaysian Administrative Modernisation and Management Planning Unit, 1997.

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7

service), ScienceDirect (Online, ed. ISO 9000 quality systems handbook: Using the standards as a framework for business improvement. 6th ed. Butterworth-Heinemann, 2009.

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8

1936-, Burney Robert G., and American Society for Quality, eds. Using ISO 9001 in healthcare: Applications for quality systems, performance improvement, clinical integration, and accreditation. ASQ Quality Press, 2011.

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9

Levett, James M. Using ISO 9001 in healthcare: Applications for quality systems, performance improvement, clinical integration, accreditation, and patient safety. ASQ Quality Press, 2014.

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10

Voroncova, Yuliya, and Elena Horoshko. Russian language and speech culture for police officers. INFRA-M Academic Publishing LLC., 2024. https://doi.org/10.12737/2137809.

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The textbook includes theoretical and practical professionally oriented material aimed at deepening and systematizing knowledge of the norms of the modern Russian literary language. It is supplemented with illustrative material necessary for mastering the basics of business speech, and is intended for the formation and improvement of communicative competence. Meets the requirements of the federal state educational standards of secondary vocational education of the latest generation. It is intended for students, cadets and trainees of educational institutions of secondary vocational education,
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11

Savin, Aleksandr, Margarita Mel'nik, Vera Dvoreckaya, Galina Glazkova, Irina Suhareva, and Tat'yana Rogulenko. Tax audit. INFRA-M Academic Publishing LLC., 2022. http://dx.doi.org/10.12737/1851517.

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The textbook discusses aspects of improving the practice of tax and customs control. The theoretical aspects of building a tax audit system, the specifics of the practices of auditing individual taxes and customs value are highlighted. A brief description of the system of taxes and fees of Russia is given, the prospects for its further improvement are considered.
 Meets the requirements of the federal state educational standards of higher education of the latest generation.
 For students of higher educational institutions studying in the economic areas of training "Audit and control"
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12

Kurshakova, Natal'ya, and Grigoriy Levkin. Logistics management. INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1020546.

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The textbook consistently examines the process of administration of the logistics system of the enterprise, consisting of performing basic, technological and socio-psychological management functions, ensuring decision-making in the organization and improvement of material, information and other related flows in the enterprise, as well as achieving long-term success and stability of the enterprise. Meets the requirements of the federal state educational standards of higher education of the latest generation and bachelor's degree programs in the areas of training 23.03.01 "Technology of transpor
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13

Kulachenko, Marina. Management in the organization of children's recreation and their recovery. INFRA-M Academic Publishing LLC., 2024. http://dx.doi.org/10.12737/1859858.

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The textbook discusses the main issues of training managerial personnel capable of organizing children's leisure, solving specific practical management tasks in organizations of the field of recreation and recreation for children. The theoretical material is valuable in improving the professional competencies of the heads of organizations for children's recreation and their health improvement and provides comprehensive preparation for solving the tasks facing the leadership of an organization that educates a child in leisure conditions. Meets the requirements of the federal state educational s
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14

Fedoscheva, Natal'ya. International law. INFRA-M Academic Publishing LLC., 2020. http://dx.doi.org/10.12737/987504.

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Based on current Russian legislation, international treaties, and scientific research, the textbook examines in detail the main concepts, categories, branches, and institutions of modern international law. The content of the manual covers the basic conceptual and terminological apparatus of international law and the main problems of its application and interpretation. Special attention is paid to the global problems of our time. Meets the requirements of the Federal state educational standards of higher education of the latest generation. For students of educational institutions of higher educ
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15

Kozhevina, Ol'ga, and Natal'ya Salienko. Strategic change management. INFRA-M Academic Publishing LLC., 2022. http://dx.doi.org/10.12737/1045608.

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The textbook is developed on the basis of competence-based and interdisciplinary approaches, contains theoretical foundations for the formation, change, development and improvement of organization management systems in a dynamic environment, as well as methodological aspects of the development and practical implementation of strategic changes. The publication examines the features of strategic changes, the technology of change management, reflects the models and principles of organizational changes, defines the prerequisites for the development of scenarios for the development of the organizat
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16

Akmalova, Al'fiya. Actual problems of municipal law in Russia. INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/906258.

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The actual problems of municipal law in Russia are considered taking into account the peculiarities of master's degree training at the university, which provides for both the presence of a system of students with certain knowledge in the field of jurisprudence, including the main institutions of municipal law, and their significant focus on research work. Special attention is paid to the consideration of the main amendments and additions to the current legislation on local self-government, discussions that accompany the improvement of legislation and law enforcement practice. The electronic ed
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17

Mutafelija, Boris, and Harvey Stromberg. Systematic Process Improvement Using ISO 9001:2000 and CMMI(sm). Artech House Publishers, 2003.

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18

Process Improvement with CMMI v1.2 and ISO Standards. AUERBACH, 2008.

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19

Mutafelija, Boris, and Harvey Stromberg. Process Improvement with CMMI V1. 2 and ISO Standards. Auerbach Publishers, Incorporated, 2008.

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20

Mutafelija, Boris, and Harvey Stromberg. Process Improvement with CMMI V1. 2 and ISO Standards. Auerbach Publishers, Incorporated, 2008.

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21

Process improvement essentials. O'Reilly, 2006.

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22

Nanda, Vivek. Iso 9001:2000 Achieving Compliance and Continuous Improvement in Software Development Companies. ASQ Quality Press, 2003.

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23

Harrington, H. James. ISO 9000 and Beyond: From Compliance to Performance Improvement. McGraw-Hill, 1997.

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24

Mathers, Dwayne D., and H. J. Harringon. Iso 9000 and Beyond: From Compliance to Performance Improvement. Mcgraw-Hill, 1996.

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25

Mathers, Dwayne D., and H. J. Harringon. Iso 9000 and Beyond: From Compliance to Performance Improvement. Mcgraw-Hill, 1996.

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26

Mutafelija, Boris, and Harvey Stromberg. Process Improvement with CMMI® v1.2 and ISO Standards. Auerbach Publications, 2008. http://dx.doi.org/10.1201/9781420052848.

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27

Mutafelija, Boris, and Harvey Stromberg. Process Improvement with CMMI (R) V1. 2 and ISO Standards. Taylor & Francis Group, 2009.

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28

Burrill, Claude, and Johannes Ledolter. Achieving Quality Through Continual Improvement. Wiley & Sons, Incorporated, John, 2004.

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29

Zeller, H. J. Best on Quality Vol. 1: Targets, Improvements, Systems. Hanser Publications, 1988.

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30

Zeller, H. J. Best on Quality Vol. 2: Targets, Improvements, Systems. Hanser Publications, 1989.

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31

ISO 9000 Quality Systems Handbook: Using the Standards As a Framework for Business Improvement. Taylor & Francis Group, 2017.

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32

The civil service of Malaysia: Towards excellence through ISO 9000 : (improvements and developments in the civil service of Malaysia 1996). Government of Malaysia, 1996.

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33

The civil service of Malaysia: Towards excellence through ISO 9000 : Improvements and development in the civil service of Malaysia, 1996. Malaysian Administrative Modernisation and Management Planning Unit, 1996.

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34

Harrington, H. James, and Alan Knight. ISO 14000 Implementation: Upgrading Your EMS Effectively (H. James Harrington Performance Improvement Series). McGraw-Hill Companies, 1998.

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35

Reid, Jemma E., Samar Reghunandanan, Ann Roberts, and Naomi A. Fineberg. Standard Evidence-Based Pharmacological Treatment for OCD. Edited by Christopher Pittenger. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780190228163.003.0040.

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This chapter reviews standard pharmacological treatments for OCD and the evidence supporting them. Selective serotonin reuptake inhibitors (SSRIs) remain the pharmacological treatment of choice and are associated with improved health-related quality of life. Improvements are usually sustained over time as long as treatment is continued. Discontinuation is associated with relapse and loss of quality of life, implying that treatment should continue long-term. A substantial minority of patients who fail to respond to SSRIs may benefit from dose elevation, switch to clomipramine, or adjunctive ant
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36

Horobin, Simon. The English Language: A Very Short Introduction. Oxford University Press, 2018. http://dx.doi.org/10.1093/actrade/9780198709251.001.0001.

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The English language is spoken by more than a billion people throughout the world. But where did English come from? And how has it evolved into the language used today? The English Language: A Very Short Introduction investigates how we have arrived at the English we know today, and celebrates the way new speakers and new uses mean that it continues to adapt. Engaging with contemporary concerns about correctness, it considers whether such changes are improvements, or evidence of slipping standards. What is the future for the English language? Will Standard English continue to hold sway, or we
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37

Bartley, Tim. Transnational Standards and Empty Spaces. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198794332.003.0001.

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A vast new world of transnational standards has emerged, covering issues from human rights to sustainability to food safety. This chapter develops a framework for making sense of this new global order. It is tempting to imagine that global rules can and should bypass corrupt, incapacitated, or illegitimate governments in poor and middle-income countries. This assumption must be rejected if we want to understand the consequences of global rules and the prospects for improvement. After showing how a combination of social movements, global production networks, and neoliberalism gave rise to trans
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38

Joshi, Mahesh K., and J. R. Klein. Disruptive Technologies Driving Growth. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198827481.003.0014.

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Since the dawn of the industrial revolution, technologies have had a disruptive impact on business and society. The proliferations of technology-based start-ups in the last decade are significant change agents for job creators and creators of business environments. Marginal improvements are creating disruption and new business models by building upon the disruptive power of technology. Mobile phones have become an extension of our arm with an average person checking it 150 times a day. These amazing changes are not the beginning and are certainly not the end. The primary change driver has been
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39

Painter, Lisa M., Cheryl Janov, and Richard L. Simmons. Patient Safety and Quality Improvement (DRAFT). Edited by Raghavan Murugan and Joseph M. Darby. Oxford University Press, 2018. http://dx.doi.org/10.1093/med/9780190612474.003.0034.

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Patients expect safe accountable care from their healthcare providers. Quality is doing the right thing, in the right way, at the right time, for the right reason, and to the right person. A number of governmental and non-governmental organizations have emerged to set standards for quality and safety. Rapid response systems (RRSs) are an important part of safety structure and this chapter aims to provide a basic understanding of the patient safety and quality movement, medical error and adverse events, and the role of the rapid response team (RRT) in identifying and reporting threats to patien
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40

Sneddon, Jacqueline, and William Malcolm. Measuring and feeding back stewardship. Oxford University Press, 2016. http://dx.doi.org/10.1093/med/9780198758792.003.0007.

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An essential part of any antimicrobial stewardship programme is the measurement of its impact with regard to intended and unintended outcomes. Measurement requires the utilization of data from electronic data capture systems or through manual collection of data from patient records and ideally a combination of process, outcome, and balancing measures should be used to provide a holistic picture of stewardship practice. Data relating to stewardship activities may be used for scrutiny, for example achievement of targets, or may be for quality improvement to drive up standards. Whatever the purpo
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41

Appelbaum, Paul S. DSM-5.1: Perspectives on continuous improvement in diagnostic frameworks. Edited by Kenneth S. Kendler and Josef Parnas. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780198796022.003.0047.

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Since the mid-twentieth century, the DSM has guided psychiatrists in categorizing disorders. Revisions have taken years, with work groups considering changes to the entire manual. A more timely and efficient approach to updating the DSM would involve continuous improvement of particular diagnostic categories, when and if supported by advances in the field. The aim is to avoid the delays in the incorporation of new knowledge that are inherent in updating at intervals of a decade or more. The American Psychiatric Association has therefore established a structure by which evidence-based proposals
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42

Prassl, Jeremias. Epilogue. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198797012.003.0008.

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Amidst the economic depression of the 1930s, Cambridge economist John Maynard Keynes penned a note about the Economic Possibilities for our Grandchildren. Where others saw stagnation and decline, he predicted prosperity and development. Unprecedented technological improvements in manufacture and transport were key to this vision. In the long term, the resulting productivity gains would bring manifold improvements in living standards for all. In the short term, however, ‘the very rapidity of these changes is hurting us and bringing difficult problems to solve’:...
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43

Penn, Joseph V. Standards and accreditation for jails, prisons, and juvenile facilities. Oxford University Press, 2015. http://dx.doi.org/10.1093/med/9780199360574.003.0063.

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Numerous challenges confront correctional health staff in serving the needs of incarcerated adults and juveniles. Effective screening, timely referral, and appropriate treatment are critical. Their implementation requires interagency collaboration, adherence to established national standards of care, and implementation of continuous quality improvement practices and research on the health needs of this vulnerable patient population. Effective evaluation and treatment during incarceration meets important public health objectives and helps improve health services and effective transition into th
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44

Metcalf, Michael, John Reid, and Malcolm Cohen. Modern Fortran Explained. Oxford University Press, 2018. http://dx.doi.org/10.1093/oso/9780198811893.001.0001.

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Fortran marches on, remaining one of the principal programming languages used in high-performance scientific, numerical, and engineering computing. A series of significant revisions to the standard versions of the language have progressively enhanced its capabilities, and the latest standard—Fortran 2018—includes many additions and improvements. This second edition of Modern Fortran Explained expands on the first. Given the release of updated versions of Fortran compilers, the separate descriptions of Fortran 2003 and Fortran 2008 have been incorporated into the main text, which thereby become
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45

Mardis, Marcia. The Collection Program in Schools. 7th ed. Libraries Unlimited, 2021. http://dx.doi.org/10.5040/9798400628368.

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This thorough treatment of collection development for school library educators, students, and practicing school librarians provides quick access to information. This seventh edition ofThe Collection Program in Schoolsis updated in several key areas. It provides an overview of key education trends affecting school library collections, such as digital textbooks, instructional improvement systems, STEM priorities, and open education resource (OER) use and reuse. Topics of discussion include the new AASL standards as they relate to the collection; the idea of crowd sourcing in collection developme
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46

Birch, Jonathan. Two Conceptions of Social Fitness. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780198733058.003.0005.

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Hamilton introduced two conceptions of social fitness, which he termed neighbour-modulated fitness and inclusive fitness, and he argued that the two concepts are equivalent. This argument relies on two assumptions—actor’s control and additivity—that can be justified as approximations under ‘δ‎-weak selection’, which is selection on tiny differences between the mutant and the wild type. The assumption of δ‎-weak selection stems from a methodological stance that takes cumulative adaptation to be the explanatory target of social evolution research, together with an empirical commitment to a gradu
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47

Dryden, Matthew. Near-patient testing, infection biomarkers, and rapid diagnostics. Oxford University Press, 2016. http://dx.doi.org/10.1093/med/9780198758792.003.0017.

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Treating patients with targeted antimicrobial therapy is the gold standard of care. However, empiric antimicrobial guidelines are in operation for many patients in primary or secondary care with infection. These guidelines are based on previous surveillance data and/or national recommendations, but the decision to start treatment and the choice of antimicrobial is a best-guess approach, based on clinical judgement. Microbiology laboratory results help guide and target therapies, but in general they take about 1 to 2 days to be available due to the processes involved in culturing organisms. Imp
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48

Calabrò, Fabio, and Cora N. Sternberg. Treatment of metastatic bladder cancer. Edited by James W. F. Catto. Oxford University Press, 2017. http://dx.doi.org/10.1093/med/9780199659579.003.0079.

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Although bladder cancer is considered a chemosensitive malignancy, the prognosis of patients with metastatic disease is poor, with a median survival of approximately 12–14 months in good prognosis patients and with cure in only a minority. The addition of new drugs to the standard cisplatin-based regimens has not improved these outcomes. In this chapter, we highlight the role of chemotherapy and the impact of the new targeted agents in the treatment of metastatic bladder carcinoma. A better understanding of the underlying biology and the molecular patterns of urothelial bladder cancer has led
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49

Rushdy, Amal, and Sam Ghebrehewet. Quality assurance and audit. Oxford University Press, 2016. http://dx.doi.org/10.1093/med/9780198745471.003.0025.

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This chapter describes the relationship between quality assurance, clinical governance, and clinical audit. These subjects are clearly defined and their application explored in the context of health protection practice. The chapter clearly outlines the differences between audit, research, evaluation, and surveillance, with health protection examples. Audit in health protection is described in detail, including areas of practice in which clinical audit is relevant, prioritization of audit topics, planning an audit, criteria and standards, data collection, analysis and interpretation, and implem
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50

Pipeline External Corrosion Direct Assessment Methodology. AMPP, 2025. https://doi.org/10.5006/nace_sp0502-2025.

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Scope This standard covers the AMPP external corrosion direct assessment (ECDA) process for buried onshore ferrous pipeline systems. This standard is intended to serve as a guide for applying the AMPP ECDA process on typical pipeline systems. This standard was written to provide flexibility for an operator to tailor the process to specific pipeline situations. ECDA is a continuous improvement process. Through successive applications, ECDA should identify and address locations at which corrosion activity has occurred, is occurring, or may occur and reduce the external corrosion integrity risk o
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