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1

Ng, Thomas, Ekambaram Palaneeswaran, and Mohan Kumaraswamy. "Costs and Benefits of ISO9000-based Quality Management Systems to Construction Contractors." Construction Economics and Building 8, no. 2 (November 23, 2012): 23–29. http://dx.doi.org/10.5130/ajceb.v8i2.3003.

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ISO9000-based Quality Management Systems(QMSs) have been widely applied by manycontractors with a hope to improve the productquality and hence achieve the desiredobjective of client satisfaction. However,setting up and implementing an ISO9000-based QMS is not without cost. Unless thecontractors can benefit from such system, it isunlikely that the senior management ofcontracting firms will commit to implement anISO9000-based QMS. In this paper, the costsof setting up and implementing an ISO9000-based QMS are assessed through aquestionnaire survey. The results arecompared with the benefits attained by thecontractors. It is found that contractors couldbe benefited from the use of ISO9000-basedQMS both tangibly and intangibly. Based on amore conservative estimation of some tangiblebenefits, a basic operational cost-benefit ratioof one to three was derived from the results ofthe survey. Since the latest version ofISO9000 has been fully implemented for anumber of years, the perception of contractorson the benefits gained after theimplementation of ISO9001:2000 is alsoexamined in this paper.
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Fàbregas-Fernández, Anna, Encarna García-Montoya, Pilar Pérez-Lozano, Josep M. Suñé-Negre, Josep Ramon Ticó, and Montserrat Miñarro. "Quality assurance in research: incorporating ISO9001:2000 into a GMP quality management system in a pharmaceutical R+D+I center." Accreditation and Quality Assurance 15, no. 5 (November 10, 2009): 297–304. http://dx.doi.org/10.1007/s00769-009-0610-z.

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3

Darestani, Soroush Avakh, Afsaneh Noori Houshyar, Napsiah Ismail, and Zulkifli Leman. "Improving Purchasing Performance by Implementation of QMS Process Management Approach in a Manufacturing Company." Advanced Materials Research 622-623 (December 2012): 1868–72. http://dx.doi.org/10.4028/www.scientific.net/amr.622-623.1868.

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Process oriented approach in quality management system has been introduced with ISO9001:2000. The international standard promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a QMS to enhance customer satisfaction by meeting customer requirement. The advantage of process approach is to link all parties in scope of business of the organization from suppliers, internal departments of organization to gather to make B2B communication and integration. In this paper, the process approach is defined based on QMS requirement. Supply department was proposed for implementation of process. Purchasing process was designed as a linkage between supplier and internal company departments. Performance indicators were developed and measured accordingly. It shows that process management can improve delivery capability, quality and monitor price of supplied parts by suppliers.
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Tsuji, Toshikazu, Tomoyuki Imai, Takehiro Kawashiri, Toshio Kubota, Yoshihiro Hirakawa, Masanori Sueyasu, Nobuaki Egashira, and Ryozo Oishi. "Effectiveness of ISO9001 Quality Management System for Preventing Dispensing Errors for Narcotic Drugs." Iryo Yakugaku (Japanese Journal of Pharmaceutical Health Care and Sciences) 38, no. 6 (2012): 350–58. http://dx.doi.org/10.5649/jjphcs.38.350.

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Mohammad, Musli, Mohd Rasid Osman, Rosnah Mohd Yusuff, Ibrahim Masood, Mohd Shahir Yahya, and Jalil Azlis-Sani. "Strategies for Integrating Quality, Environmental, Safety and Health Management Systems." Applied Mechanics and Materials 315 (April 2013): 894–98. http://dx.doi.org/10.4028/www.scientific.net/amm.315.894.

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This paper discusses the strategies for integrating Quality, Environmental, Safety and Health Management Systems based on survey and case studies results. Questionnaires were distributed to 87 companies that certified with both ISO9001 and ISO14001. Meanwhile, three case studies were conducted at the manufacturing companies that have integrated several management systems. There are two ways of integrating the management systems which are: (1) consecutive implementation of management systems followed by integration or (2) integrate the management systems simultaneously from the beginning. Based on survey and case studies, it was found that many organisations started with implementing individual management system first, and then followed by integrating the management systems. Almost all the survey respondents agreed that the sequence should start with establishing Quality Management System first, and then integrate with Environmental Management System and followed by Occupational Health and Safety Management System.
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Chi-man Hui, Eddie, Cheuk-kin Tse, and Ka-hung Yu. "The effect of ISO14001 certification in property management on property price." Journal of Facilities Management 12, no. 2 (April 29, 2014): 97–117. http://dx.doi.org/10.1108/jfm-03-2013-0015.

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Purpose – As environmental awareness has become increasingly pronounced among various stakeholders such as governments and communities, many businesses start to adopt a more environmental-friendly approach in their operations. Even a service-oriented industry such as property management is no exception. One way to showcase a company's commitment to this cause is to become ISO14001-certified, under which it is required to implement an environmental management system. In light of this, this paper aims to investigate the impact of this certification in property management, along with two other well-known management certifications/awards in ISO9001 and Hong Kong Management Association Quality Award (HKMAQA), on property price. Design/methodology/approach – The hedonic price model was used to determine whether or not there is a relationship between ISO14001 certification (as well as ISO9001 and HKMAQA) and property price, and if so, its impact. Three districts from different parts of Hong Kong, including 17 private residential developments, were covered in this research. Findings – The results show that a flat managed by a company with ISO9001 certification is 8.87 percent higher than another flat managed by a non-ISO9001-certified property management companies (PMC); the adoption of ISO14001 certification appears to help generate a premium of about 3.65 percent in property price for a PMC which has already been ISO9001-certified; and for a company already with both ISO9001/14001 certifications, the obtaining of HKMAQA brings about an extra 15.37 percent in housing price. It can be said that the impact of ISO14001 certification on property value is smaller than that of the other two management standards. Research limitations/implications – The findings do not necessarily suggest that the adoption of ISO14001 (or HKMAMA) generates the exact same premium to a residential property by itself, as two or more components in tandem may create more value than the sum of the parts. Nonetheless, considering that most companies have already been ISO9001-certified prior to considering an ISO14001 certification, they, as separate variables, are inevitably highly correlated which could be an issue when using methods such as hedonic models. This renders the assessment of the impact on property price solely attributed to ISO14001 rather problematic if they are studied together. Practical implications – In the short run, ISO14001 certification, as a public relations tool, might actually help flats within these developments to gain an advantage over the competitors within the district, or at least offset the adverse impact of some of its intrinsic defects in order to stay competitive (for instance, the age issue and the smaller brand name effect due to the development's lack of scope), but not in the long run. Originality/value – The paper has provided some insights regarding the effect of various management standard certifications in property management, from the perspective of the end-users (i.e. homebuyers), rather than from that of those involved in the operations as seen in previous studies. This serves as a reference for developers, property managers, buyers, and users alike.
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Grimaldi-Puyana, M., and A. J. Sánchez-Oliver. "Situación de la Certificación en Organizaciones de Gestión de Instalaciones Deportivas en España." SPORT TK-Revista EuroAmericana de Ciencias del Deporte 8, no. 1 (February 7, 2019): 67–72. http://dx.doi.org/10.6018/sportk.362081.

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El objetivo de este estudio fue analizar y describir la situación actual de la calidad en las organizaciones deportivas de gestión de instalaciones deportivas españolas. De un total de 5.065 registradas bajo el código nacional de actividades económicas 9311, se procedió al estudio pormenorizado de cada una de las organizaciones a través de la observación sistemática, para finalmente seleccionar a 35 organizaciones con certificación de calidad ISO9001, ISO14001, OHSAS 18001y EFQM. Los resultados muestran una escasa implantación de calidad en las organizaciones de gestión de instalaciones deportivas, siendo las certificaciones con mayor implantación, el sistema de gestión de calidad (ISO 9001) y el sistema de gestión medioambiental (ISO 14001). The aim of this study was to analyze and describe the current situation of quality in sports management organizations of Spanish sports facilities. Out of a total of 5,065 registered under the national code of economic activities 9311, a detailed study of each of the organizations was carried out through systematic observation, to finally select 35 organizations with quality certification ISO9001, ISO14001, OHSAS 18001and EFQM. The results show a low quality implantation in the management organizations of sports facilities, being the certifications with greater implementation the quality management system (ISO 9001) and environmental management system (ISO 14001).
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Cao, Zhaojie. "Practice and Exploration of Quality Management System in Higher Vocational Colleges from a Perspective of ISO9001." International Journal of Vocational Education and Training Research 7, no. 1 (2021): 35. http://dx.doi.org/10.11648/j.ijvetr.20210701.16.

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Chen, C. X., J. X. Zhang, H. T. Zhao, Y. M. Xu, and S. Yin. "THE APPLICATION OF QUALITY MANAGEMENT SYSTEM IN THE INSPECTION OF NATIONAL MAJOR SURVEYING AND MAPPING RESULTS." ISPRS - International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences XLIII-B3-2020 (August 22, 2020): 1307–12. http://dx.doi.org/10.5194/isprs-archives-xliii-b3-2020-1307-2020.

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Abstract. Today's society has entered the era of big data, and the quality of surveying and mapping results has become the focus of government departments. As the statistical results of other industries, surveying and mapping results as one of the basic data sources provide data support for government decision-making, The status of surveying and mapping projects is constantly improving. This article introduces the ISO9001 quality management system implemented by the surveying and mapping production unit, the CMA quality management system implemented by the surveying and mapping quality inspection unit, and the first-level acceptance system for the two-level inspection of surveying and mapping products. Through the cause and effect diagram, taking the quality control of the fundamental geographical conditions monitoring of the national major surveying and mapping project as an example, the use method of the core tool 5M1E (Man, Machine, Material, Methods, Measurement, Environment) in the quality management system is demonstrated to prove that the quality management system plays an important role in the project. Provide reference experience for peers.
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Nabavi, Vahid, Majid Azizi, and Mehdi Faezipour. "Implementation of quality management system based on ISO9001:2008 and its effects on customer satisfaction case study." International Journal of Quality & Reliability Management 31, no. 8 (August 26, 2014): 921–37. http://dx.doi.org/10.1108/ijqrm-04-2013-0064.

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Purpose – The purpose of this paper is to discuss the effect of the ISO 9001 quality management system on customer satisfaction and show an application of an analytic hierarchy process (AHP)-based method for measuring the customer satisfaction index (CSI). This will be useful to anyone who wants to have an ISO 9001 quality management system in his or her organization. Design/methodology/approach – This paper describes an ISO 9001 quality management implementation process based on ISO 9001 requirements, and uses the AHP method for weighting effective criteria on customer satisfaction. All data were obtained via questionnaires and assessed with EXPERT CHOICE 11 software. Findings – According to the results of the weighting, the factors influencing the satisfaction of a kitchen worktops customer, price and sales terms of this product has a significant impact on customer satisfaction and, in competitive conditions, this criterion has a determining role in the creation of utility for customers. ISO 9001 quality management system has been able to increase the CSI within an 11-month period of study. Originality/value – This paper is the first to use the AHP method with a new approach in a case study, offering a complete, comprehensive method for assessing customer implications.
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Sakthivel, M., S. R. Devadasan, S. Vinodh, A. Ramesh, and S. Shyamsundar. "ISO 9001:2000 based Quality Information Management Responsibility System." International Journal of Business Information Systems 2, no. 2 (2007): 217. http://dx.doi.org/10.1504/ijbis.2007.011620.

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Thandapani, D., K. Gopalakrishnan, S. R. Devadasan, C. G. Sreenivasa, and R. Murugesh. "ISO 9001:2000 based quality management system via ABET-based accreditation." International Journal of Productivity and Quality Management 7, no. 2 (2011): 125. http://dx.doi.org/10.1504/ijpqm.2011.038681.

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13

Ekowati, Dian. "Pengaruh Implementasi Quality Management System ISO 9001:2000 terhadap Kinerja Rumah Sakit Duren Sawit." Kesmas: National Public Health Journal 2, no. 3 (December 1, 2007): 127. http://dx.doi.org/10.21109/kesmas.v2i3.268.

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Upaya organisasi meningkatkan produksi jasa pelayanan kesehatan melalui implementasi Quality Management System ISO 9001:2000 secara sistematis, menyeluruh dan sinambung seharusnya mampu menampilkan kinerja yang efektif dan efisien. Penelitian ini bertujuan untuk memperoleh gambaran mengenai peran implementasi QMS ISO 9001:2000 terhadap kinerja Rumah Sakit Duren Sawit yang akan diukur melalui pendekatan kerangka strategis Balanced Scorecard serta identifikasi kesenjangan dalam organisasi untuk menganalisis kesiapan implementasi manajemen strategis Balanced Scorecard di Rumah Sakit Duren Sawit. Hasil penelitian menggambarkan bahwa melalui pemahaman dan implementasi yang QMS ISO 9001:2000 konsistensi, Rumah Sakit Duren Sawit mampu menghasilkan kinerja organisasi yang efektif dan efisien. serta berhasil menganalisis kesiapan Rumah Sakit Duren Sawit untuk mengimplementasikanmanajemen strategis Balanced Scorecard melalui identifikasi kesenjangan dalam mengumpulkan sumber informasi untuk mengukur indikator-indikator hasil yang merupakan rambu-rambu bagi keberhasilan pencapaian sasaran strategis organisasi.Kata kunci : QMS ISO 9001:2000, kerangka strategi, balance scorecardAbstractThe organization effort to improve health care service production through implementation of Quality Management System ISO 9001:2000 in a systematic, comprehensivelyand continuously should results in effective and efficient performance. This study objective is to observe the role of Quality Management System ISO 9001:2000 implementation on performance of Duren Sawit Hospital measured by Balance Scorecard strategic frame approach to analyze the readinessof the hospital to implement Balance Scorecard strategic management. The study results show that through understanding and consistent implementation of QMS ISO 9001:2000 Duren Sawit Hospital can produce effective and efficient organization performance. This study also provide analysis on the readiness of Duren Sawit Hospital to implement Balance Scorecard strategic management and identify the gaps of sources of information to measure indicators toachieve organization strategic objectives.Keywords : QMS ISO 9001:2000, strategic frame, balance scorecard
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Widyastuti, Niken. "Pengaruh Penerapan Quality Management System Terhadap Kualitas Sumber Daya Manusia Pada PT. Casuarina Harnessindo Bekasi." Kajian Bisnis STIE Widya Wiwaha 23, no. 1 (March 21, 2017): 40–51. http://dx.doi.org/10.32477/jkb.v23i1.202.

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This research aim for given prove empirically effect application role of quality management system to factor or variable that influence quality human resources development. This research carry out in PT. Casuarina Harnessindo – Bekasi, with use population with amount 30 respondent with use census sample draw method: sample drawing where all population amount become sample so that amount sample within this research have amount 30 respondent. Data collection technique use documentation and questioner. Data analysis method use research instrument test use validity test and reliability test, hypothesis test consist multiple linear regression, determinan coefficient, test t analysis and F test, classic assumption test consist normality, multicolienearity, heterokesdasity and autocorrelation. Research result show that hypothesis 1 that reveal present significant effect employee role, leader role, relationship leader with employee organization aspect and environment aspect within application ISO quality Management System 9001 – 2000 toward quality of employee resources simultan proved within this research, hypothesis 2 that reveal that present significant effect employee role within application ISO quality Management System 9001 – 2000, toward quality employee resources proved within this research, hypothesis 3 that reveal that present significant effect leader role within application ISO quality Management System 9001 – 2000, toward quality employee resources proved within this research, hypothesis 4 that reveal present significant relationship leader with employee within application ISO quality Management System 9001 – 2000, toward quality employee resources proved within this research, hypothesis 5 that reveal present significant organization aspect role within application ISO quality Management System 9001–2000, toward quality employee resources not proved within this research, hypothesis 6 that reveal present significant environment aspect role within application ISO quality Management System 9001– 2000, toward quality employee resources not proved within this research,
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JAIME, ASTRID, MICKAËL GARDONI, JOËL MOSCA, and DOMINIQUE VINCK. "FROM QUALITY MANAGEMENT TO KNOWLEDGE MANAGEMENT IN RESEARCH ORGANISATIONS." International Journal of Innovation Management 10, no. 02 (June 2006): 197–215. http://dx.doi.org/10.1142/s1363919606001430.

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Some scholars have recognized the important role of publicly funded basic research (Salter, AJ and BR Martin (2001). Research Policy, 30(3), 509–532; Szulanski, G (2000). Organizational Behavior and Human Decision Processes, 82(1), 9–27) for the production of knowledge. Among the identified benefits is an increase in "the stock of useful knowledge" available to society, which could be used for innovation and in this way contribute to economic growth (Szulanski, G (2000). Organizational Behavior and Human Decision Processes, 82(1), 9–27). Thus, it is important to support scientific activities. We claim that a way to support them is to use quality management complemented by knowledge management as a way of improving the process followed when carrying out research activities. Consequently, we studied the methods used while implementing a quality management system within various research organisations. This lead us to propose an approach which integrates quality management and knowledge management as a way to support the scientific activity.
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Mohan Sivakumar, V., S. R. Devadasan, and R. Murugesh. "Theory and practice of knowledge managed ISO 9001:2000 supported quality system." TQM Journal 26, no. 1 (January 7, 2014): 30–49. http://dx.doi.org/10.1108/tqm-10-2011-0063.

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Purpose – The purpose of this paper is to initiate researches in the direction of integrating knowledge management (KM) principles with ISO 9001:2008 Supported Quality System and motivate the practitioners to implement such integrated system in real-time practice. Design/methodology/approach – The principles of KM were integrated with the five major clauses of ISO 9001:2000 standard. After designing this integrated system, it was subjected to peripheral implementation study in a government-managed company situated in India. The knowledge portal required for maintaining this integrated system was also developed. Findings – ISO 9001:2008 and ISO 9001:2000 standards rest on the same process-based quality system model which is comprised of five major clauses. Hence, the integrated system proposed in this paper can be utilized by the contemporary organizations to infuse KM principles in ISO 9001:2008 based quality system. Research limitations/implications – Though the integrated system designed in this research could not be implemented in a full-fledged manner, the experiences gained have been useful to indicate the future direction of research and practice for integrating KM principles with ISO 9001:2008 Supported Quality System. Practical implications – A roadmap has been evolved to guide the practitioners to implement Knowledge Managed ISO 9001:2008 Supported Quality System. Originality value – No researcher or practitioner has so far contributed a model integrating the process-based quality system incorporated in ISO 9001:2000 and ISO 9001:2008 standards with KM principles. As this gap is filled in this paper, the contributions of this paper are valuable to both researchers and practitioners.
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Tan, Bertram, Chinho Lin, and Hsiang‐chin Hung. "An ISO 9001:2000 quality information system in e‐commerce environment." Industrial Management & Data Systems 103, no. 9 (December 2003): 666–76. http://dx.doi.org/10.1108/02635570310506089.

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Fleisch, M., K. Hergan, and W. Oser. "Implementation of the Quality Management System ISO/CD2 9001-2000 in a Radiology Department." RöFo - Fortschritte auf dem Gebiet der Röntgenstrahlen und der bildgebenden Verfahren 172, no. 2 (February 2000): 195–202. http://dx.doi.org/10.1055/s-2000-11104.

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Gamez, Martin. "HARNESSING THE POWER OF THE ISO 9001:2000 QUALITY MANAGEMENT SYSTEM FOR CONTINUAL IMPROVEMENT." Proceedings of the Water Environment Federation 2004, no. 2 (January 1, 2004): 768–82. http://dx.doi.org/10.2175/193864704784342299.

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Carson, B. E., M. Alper, C. B. Barrett, and K. Brink. "ISO 9001:2000 − A quality management system (QMS) to make your IVF center better." Fertility and Sterility 82 (September 2004): S190—S191. http://dx.doi.org/10.1016/j.fertnstert.2004.07.503.

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Feng, Zhi Gang, and Fang Yuan Dai. "Design and Implementation of Construction Materials Quality Detection Management System Based on Visual C++ and Database." Applied Mechanics and Materials 433-435 (October 2013): 1635–38. http://dx.doi.org/10.4028/www.scientific.net/amm.433-435.1635.

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In order to improve the efficiency of the traditional building materials information management, a construction materials quality detection management system is designed and developed. It includes three subsystems, they are quality testing system, information management system and process monitoring and control system. In the system, SQL Server 2000 is used as background database, Visual C++ 6.0 is used as the development platform, ADO is used as the connection between Visual C++ and SQL Server 2000. By using this system, the original paper records are stored in the database, the testing process is standardizes. The modernization of building materials information management is improved. This system has been successfully used in certain Building Materials Quality Supervision Station, which proved that the development process is suitable for Building Materials Supervision Station to quickly establish construction materials quality detection management system.
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Fomichev, Nikolay Gavrilovich, Mikhail Anatolyevich Sadovoy, Irina Yuryevna Bedoreva, and Vera Yuryevna Samarina. "THE EXPERIENCE IN DEVELOPMENT OF QUALITY MANAGEMENT SYSTEM IN A SPECIALIZED MEDICAL CARE INSTITUTION." Hirurgiâ pozvonočnika, no. 2 (May 26, 2005): 084–88. http://dx.doi.org/10.14531/ss2005.2.84-88.

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The paper presents the experience in development and introduction of the Quality Management System (QMS) which meets the requirements of international standard ISO 9001:2000. The arrangement of quality management is a task, which integrates general management of the institution on the basis of quality ideology as a highest strategic aim. The application of international standards ISO 9000 facilitates the wide dissemination of new principles of management directed to a customer and quality of servicing, which were not peculiar to the Soviet Public Health. The QMS introduction is a scaled and complex process for any organization involving the whole its staff – from the head to the attending personnel. It must be performed stageby- stage with application of process approach technique. The result of QMS model development in Novosibirsk RITO is a transition from «as it is» condition to «as it should be» condition to eliminate revealed inadequacies. The used criteria and methods of monitoring and analysis permit to estimate the effectiveness and level of key processes of medical care and to schedule their improvement. A voluntary certification of conformance to the international standard ISO 9001:2000 is the first system task in the field of comprehensive management in Novosibirsk RITO. The standard conformance means that the achieved management level meets a minimal set of standardized requirements which reflect internationally recognized means of management for the production of medical services of guaranteed quality.
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Prasetya, Syarief Gerald. "ANALISA ATAS PELAKSANAAN AUDIT MUTU INTERNAL UNTUK MENGEVALUASI EFEKTIFITAS PENERAPAN SISTEM MANAJEMEN MUTU ISO 9001:2000 (Studi Kasus pada PT. Murni Cahaya Pratama)." Jurnal Ilmiah Binaniaga 6, no. 1 (April 11, 2019): 71. http://dx.doi.org/10.33062/jib.v6i1.269.

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Quality of Internal Audit is an activity which is very important and is a requirement in the implementation of ISO 9001:2000 standard, which aims to monitor the quality of the verifying the suitability and effectiveness of the implementation of the system of quality compared to the reference standards and policies that have been determined. Quality of Internal Audit is an assessment process and system to see whether the processes and systems in line with documented procedures and to see the effectiveness of the procedure. By doing this assessment, the company will know the condition or situation at this time. In the end, the results of this audit will be used as a tool / material improvement in the action / prevention of at improvement. Therefore, international standards emphasize the importance of audits as a means of monitoring and verification. ISO 9001:2000 is an international standard for quality management system. ISO 9001:2000 define the requirements and recommendations for the design and evaluation of a quality management system, which has the goal to ensure that an organization will provide products that comply with the requirements specified. The ISO 9001:2000 is only quality management standard and is not a standard product. But expected that the product resulting from international quality management system will has a suitable quality this. Implementation of Internal Audit Quality in the PT. Murni Cahaya Pratama program showed that the Internal Audit Quality is in accordance with plans and procedures. Results of Internal Audit Quality use as the improvement efforts for both systems, processes and products. The quality management system ISO 9001:2000 which is applied in PT. Murni Cahaya Pratama quite effective and efficient. However, there are several things that indicate the occurrence of inefisiensi and inefektivitas, this can be viewed from the inconsistency or the findings found at time internal audit been held of it occurs because human error and the lack of knowledge and understanding of the importance of documentation, especially new employees . Advice from the author on the results of the Internal Quality Audit was done in PT. Murni Cahaya Pratama is, for 2009 ISO 9001:2000 and Internal Quality Auditor training should been held immediately, so that all employees understand the importance of procedures and can implemented in their daily activities. Also to improve auditor's ability. Set procedures for the return of goods from the customer (return), so that when the Technical Service bring the returned goods it can be treated accordance with the procedures applicable. Consistent in their assessment of suppliers and maintain records of these assessments. Keywords: Internal Audit Quality, Quality Management System ISO 9001:2000
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Степанов, Anatoliy Stepanov, Лаптева, and Anna Lapteva. "SPECIALISTS TRAINING IN QUALITY MANAGEMENT." Bulletin of Belgorod State Technological University named after. V. G. Shukhov 1, no. 12 (November 11, 2016): 105–10. http://dx.doi.org/10.12737/22828.

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This article presents the analysis of State Educational Standards for the specialty and major "Quality Management", prepared and brought into force by the Ministry of Education and Science of the Russian Federation in 2000-2015 years. The requirements for quality management specialists training, contained in these educational standards, knowledge, skills and competences required from graduates are compared with the requirements to quality specialists imposed by a modern market economy in Russia. As a result the authors suggest that instead of Bachelors of Applied Science the modern domestic companies need Engineer Quality Managers whose function is fundamentally different. According to the current educational standards the activity of a Bachelor in the company is limited to the maintenance of the quality management systems developed under ISO 9001. It is perfectly acceptable for a developed market economy where all the problems of increasing product marketability are solved within the quality management system. For emerging market economies a Bachelor degree is premature, as it is insufficient or not relevant to work only within the quality management system. Only an Engineer Manager, who for five years of study at the university has obtained knowledge relating to the different areas of company´s activity and mastered special methods and tools of quality management, can provide quality management required nowadays which is important for Russia´s emerging economy. The article also draws attention to the fact that under current conditions there is a need for state support of the quality activities and the implementation of "Concept of National Policy in the Field of Products and Services Quality", developed and published back in 2009. For this article the authors have used their own experience in quality assurance in construction and training of quality management specialists in BSTU named after V.G. Shukhov.
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Randall, C. W. "Nutrient reduction policies and management strategies of the Chesapeake Bay water quality restoration program." Water Science and Technology 44, no. 1 (July 1, 2001): 25–32. http://dx.doi.org/10.2166/wst.2001.0006.

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The Chesapeake Bay Program is a unique, regional, federal-state-local partnership established in 1983 by a formal Agreement between six signatories, the states of Maryland, Pennsylvania and Virginia, the District of Columbia, the US EPA, and the Chesapeake Bay Commission, to protect and restore the Bay's ecosystem. The system of governance adopted provides for dynamic interaction between the signatories, and provides for input from the interested citizens, the local governments, and the scientific and technical community. The Agreement is periodically reviewed, amended and added to by new agreements, with the most recent being the 2000 Agreement, referred to as “Chesapeake 2000: A Watershed Partnership”. The new agreement, signed 28 June 2000, sets numeric goals to be accomplished during the next ten years, and includes land use policies and restrictions.
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Cruywagen, JH. "The implementation of quality management systems in quantity surveying offices." South African Journal of Economic and Management Sciences 9, no. 1 (July 11, 2014): 33–40. http://dx.doi.org/10.4102/sajems.v9i1.1155.

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It recently became compulsory for all members of the South African Association of Consulting Engineers to introduce a quality management system in their organisations. The purpose of this paper was to determine whether it would be possible for quantity surveying firms to adopt similar quality management systems in their offices and what would be expected from them in order to do so. The conclusion is that it is possible for quantity surveying firms to comply with the requirements of the ISO 9001: 2000 quality principles.
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Ruskule, Erika. "Water Quality Model Description." Environment. Technology. Resources. Proceedings of the International Scientific and Practical Conference 1 (August 5, 2015): 112. http://dx.doi.org/10.17770/etr2011vol1.917.

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Water wise use and conservation is one of the key prerequisites for economic sustainable development. Accession to the European Union, Latvia is committed to meeting the EU environmental requirements. Water Framework Directive (Directive 2000/60/EC, 2000) is a legal act, which provides water protection and sustainable management principles and tasks of the European Union. It provides uniform protection and management system for all waters: rivers, lakes, coastal waters and groundwater, providing that they must also achieve good water quality by 2015. year. The Directive provides for the identification of the current water situation and to obtain additional information by following the water monitoring and for basic background information to establish an action program to improve water quality. Therefore, the Latvian conditions are important to assess the flow of nutrients, their sources and amounts of Latvian detention basins using existing models and innovations in methods and model systems for the retention of part of the calculation. Therefore, in this publication are offered in various countries of the world models will be useful in Latvian processing of data.
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Suttiprasit, Prasert. "Innovative Integrated Management System (IIMS) for Sustainable Food Industry." Nang Yan Business Journal 1, no. 1 (November 20, 2014): 137–42. http://dx.doi.org/10.2478/nybj-2014-0019.

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Abstract It is evident that the long-term survival and growth of global food industry depend on the availability and efficient use of raw materials, energy and water and other facilities under the concept of sustainable practice, i.e. in environment, society and economics. Quality and safety managements are essential to ensure that the industry can continue to support the communities in which it operates. Awarding a number of certifications to show the high standing of international quality and hygiene characteristics are currently necessary, e.g. ISO 9001: 2000, GMP/GHP, HACCP, ISO 22000, BRC and etc. To minimize the cost and maximize the efficiency, the Innovative Integration Management System (IIMS) has been implemented effectively under the frameworks of sustainability in a numbers of national and international food production companies in Thailand during the past years. This will allow the organization to integrate all common processes such as management review, document control, record control, training, monitoring & measuring, data analysing, internal audits, and corrective and preventive actions whereas the critical or specific processes required by each standard are still retained harmoniously with the others.
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Honsa, Julie D., and Deborah A. McIntyre. "ISO 17025: Practical Benefits of Implementing a Quality System." Journal of AOAC INTERNATIONAL 86, no. 5 (September 1, 2003): 1038–44. http://dx.doi.org/10.1093/jaoac/86.5.1038.

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Abstract As a laboratory certified to ISO 9001:2000 and accredited to ISO 17025, rtech laboratories has incorporated an overall system for technical and quality management, which results in benefits observed in daily laboratory practices. Technical requirements were updated to include the addition of formal personnel training plans and detailed records, method development and validation procedures, measurement of method uncertainty, and a defined equipment calibration and maintenance program. In addition, a stronger definition of the sample preparation process was documented to maintain consistency in sampling, and a more rigorous quality control monitoring program was implemented for chemistry and microbiology. Management quality improvements focused on document control to maintain consistent analytical processes, improved monitoring of supplier performance, a contract review process for documenting customer requirements, and a system for handling customer comments and complaints, with continuous improvement through corrective and preventive action procedures and audits. Quarterly management review of corrective actions, nonconforming testing, and proficiency testing aid in determining long-term trending. The practical benefits of these technical and management quality improvements are seen on a daily basis in the laboratory. Faster identification and resolution of issues regarding methods, personnel or equipment, improved customer satisfaction, meeting quality requirements of specialized customers, and overall increased laboratory business are all the result of implementing an effective quality system.
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Feng, Mei, Milé Terziovski, and Danny Samson. "Relationship of ISO 9001:2000 quality system certification with operational and business performance." Journal of Manufacturing Technology Management 19, no. 1 (December 24, 2007): 22–37. http://dx.doi.org/10.1108/17410380810843435.

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Harthy, Ali M., Neelufer Aslam, Said M. Al Saqri, Siti Arni, Sulo Nair, and Asif M. Karim. "The Use of Structural Equation Model (SEM) to Evaluate the Effectiveness of ISO 9001 Quality Management System (QMS) on the Performance of Oil and Gas Drilling Companies." International Journal of Business and Management 15, no. 1 (December 12, 2019): 59. http://dx.doi.org/10.5539/ijbm.v15n1p59.

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The purpose of this paper is to evaluate the effectiveness of ISO9001 through achieving its intended objectives and determine its impact on the performance dimensions of oil and gas drilling companies which are related to operations and HSE. 375 samples were obtained using a structured questionnaire from oil and gas drilling companies operating in OMAN to conduct an empirical study. A structured equation modeling (SEM) through SMART PLS was applied in order to determine the impact of ISO 9001 effectiveness on the performance dimensions of oil and gas drilling companies. The findings of this study reveal as identified in the literature, the dimensions of the ISO 9001 effectiveness which are evaluated by the degree of achievement of the standard’s objectives, namely (continuous improvement, customer focus, prevention of nonconformities, risk-based thinking, leadership & commitment and Competency framework) and reveals its significant contribution to the performance of the oil and gas drilling companies. The operational and HSE performance of the oil and gas drilling companies are directly and significantly influenced by ISO 9001 effectiveness. The findings of this study revealed that the R2 value for the first order constructs which are the six ISO objectives are all above the 0.7, implying that the six constructs significantly explain the second order construct ISO 9001 QMS effectiveness. The R2 for QMS effectiveness is 0.460 which means that, 46% of the variation in performance can be explained by effective quality management systems. The effect size f2 was calculated to assess the effect each latent construct has on Quality Management Systems. It has been revealed in this study that PNC has the highest effect on QMS followed by CI, RBT, L&C, CF and CFW respectively.  From the Q square statistic, it is inferred that QMS 9001 effectiveness has a high (strong) effect of 39% on performance. Finally, the Model fit was assessed based on the SRMR criteria by which it revealed a good fit of the model which was 0.052. These findings will support practitioners and decision makers to focus on quality related problems that might occur in their current or future projects to enhance their organization performance.
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Umezawa, Toshihiro, and Ujo Goto. "Corporate ownership structure and management earnings forecast." Corporate Ownership and Control 4, no. 3 (2007): 247–50. http://dx.doi.org/10.22495/cocv4i3c2p2.

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The purpose of this paper is to examine how the structure of corporate ownership impacts the accuracy of management earning forecasts in Japan. An evaluation of the financial reporting reform from 2000 is also presented. As a result, corporate ownership structure variables, such as managerial ownership, financial institution ownership, foreign investment ownership and corporation ownership, are negatively associated with the accuracy of management earnings forecast. We find that corporate ownership structure makes the manager announce more accurate management earnings forecasts. In addition, the reform of financial reporting system in 2000 has an influence on the quality of financial disclosures
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Fortini, Marco, Mauro Scanu, and Marina Signore. "Use of indicators from data editing for monitoring the quality of the survey process: the Italian information system for survey documentation (SIDI)." Statistical Journal of the United Nations Economic Commission for Europe 17, no. 1 (June 1, 2000): 25–35. http://dx.doi.org/10.3233/sju-2000-17103.

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Beholz, S. "Improvement in cost-effectiveness and customer satisfaction by a quality management system according to EN ISO 9001:2000." Interactive CardioVascular and Thoracic Surgery 4, no. 6 (September 6, 2005): 569–73. http://dx.doi.org/10.1510/icvts.2005.115121.

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Schmid, Claudia, Robert L. Molinari, Reyna Sabina, Yeun-Ho Daneshzadeh, Xiangdong Xia, Elizabeth Forteza, and Huiqin Yang. "The Real-Time Data Management System for Argo Profiling Float Observations." Journal of Atmospheric and Oceanic Technology 24, no. 9 (September 1, 2007): 1608–28. http://dx.doi.org/10.1175/jtech2070.1.

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Abstract Argo is an internationally coordinated program directed at deploying and maintaining an array of 3000 temperature and salinity profiling floats on a global 3° latitude × 3° longitude grid. Argo floats are deployed from research vessels, merchant ships, and aircraft. After launch they sink to a prescribed pressure level (typically 1000–2000 dbar), where most floats remain for 10 days. The floats then return to the surface, collecting temperature and salinity profiles. At the surface they transmit the data to a satellite and sink again to repeat the cycle. As of 10 August 2006 there are 2489 floats reporting data. The International Argo Data Management Team oversees the development and implementation of the data management protocols of Argo. Two types of data systems are active—real time and delayed mode. The real-time system receives the transmissions from the Argo floats, extracts the data, checks their quality, and makes them available to the users. The objective of the real-time system is to provide Argo profiles to the operational and research community within 24 h of their measurement. This requirement makes it necessary to control the quality of the data automatically. The delayed-mode quality control is directed at a more detailed look at the profiles using statistical methods and scientific review of the data. In this paper, the real-time data processing and quality-control methodology is described in detail. Results of the application of these procedures to Argo profiles are described.
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Gadotti Martins, Eduardo, Edson Pinheiro de Lima, and Sergio E. Gouvea da Costa. "Developing a quality management system implementation process for a medical device manufacturer." Journal of Manufacturing Technology Management 26, no. 7 (September 7, 2015): 955–79. http://dx.doi.org/10.1108/jmtm-12-2012-0119.

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Purpose – The purpose of this paper is to develop and test a quality management system (QMS) implementation process for a medical devices manufacturer, which are covered by ISO 13485:2007 and RDC No. 59:2000 and based on operations strategy content definitions. Design/methodology/approach – The research strategy is based on the Cambridge approach which is supported by action research techniques for producing “application” processes. This research strategy is also known as the “Process Approach” or “the Engineering Approach” and was developed in the mid-1990s by researchers from the “Institute for Manufacturing” (IFM/University of Cambridge). Findings – The results reveal how real conditions “shape” implementation, indicating solutions for integrating procedures for performance and control indicators that represent manufacturing strategy objectives. The regulatory framework and the manufacturing environment offer these real conditions. The operations strategy that is underlying implementation shows how to reconcile regulation and strategy through its content. Research limitations/implications – The developed process can be improved by increasing the number of test cases until they bring no new contributions for its evolution. However, because it is a long-term and complex implementation process, the present research was concluded with a full understanding of process development. Practical implications – The QMS implementation process based on the Cambridge Engineering approach creates several opportunities for discussing QMS design requirements, but also in testing procedures for quality policy deployment. Learning by doing is a practical contribution of the process as a participative component effectively applied in different moments at the mentioned workshops – WSH. The logical organization of the QMS implementation process shows causalities among manufacturing strategy, QMS and performance measurements, creating strategic coherence among the connected elements. Originality/value – Although many studies had approached the QMS implementation, few of them actually addressed the system integration with the business strategic objectives. None of the studies to date related the implementation to the ISO 13485:2003 and the RDC No. 59.
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Gališanskis, Artūras. "ASPECTS OF QUALITY EVALUATION IN AVIATION MAINTENANCE." Aviation 8, no. 3 (September 30, 2004): 18–26. http://dx.doi.org/10.3846/16487788.2004.9635877.

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This article deals with the review of the main parameters and assessment of a quality system. A quality assurance system and its management are of great importance to an aviation organization whether it is large or small. The final task of the quality system is to ensure the technical aircraft maintenance system at a high level of quality, to ensure airworthiness of the aircraft. In our days Total Quality Management (TQM), as a new philosophy, is gaining power in civil aviation. Seeking quality is vital for maintenance organization for such reasons as the survival of the organization and competitiveness in the market. TQM is directly connected with the ISO 9000:2000 series standard implementation and involves many other parameters such as the qualifications of personnel and training. As an instrument for control, an audit, done by themselves or by an outside company, is indicated.
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Bedoreva, Irina Yuryevna, Nikolay Gavrilovich Fomichev, Mikhail Anatolyevich Sadovoy, and Vera Yuryevna Samarina. "ROLE OF TOTAL QUALITY MANAGEMENT REQUIREMENTS IN ADMINISTRATION OF FEDERAL HEALTH INSTITUTION." Hirurgiâ pozvonočnika, no. 4 (December 19, 2006): 075–83. http://dx.doi.org/10.14531/ss2006.4.75-83.

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Total Quality Management (TQM) is a new approach to administration of an institution aimed to achieve long-lasting success due to maximum efficiency of its activity with minimal production costs and steady quality of output products. Practically it took 80 years to realize the necessity to combine two systems of management: of activity and of quality, to meet customers’ requirements. Today quality of medical help is identified as a main goal of state policy in the field of health care. Health institutions need a system of quality management, providing conditions when the quality demanded by a customer is ensured at each step of medical care delivering. Novosibirsk Research Institute of Traumatology and Orthopaedics is among narrow minority of medical institutions which have a quality management system of medical care certified according to International Standard ISO 9001:2000. Implementation of this system based on TQM requirements permitted the administration and the staff of the Institute to proceed from direct control and maintenance of quality of medical care to assured permanent improving of quality thereby promoting a competitiveness of the institution.
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Kravchenko, Tetyana, and Iryna Saienko. "WORLD EXPERIENCE OF PROCESS QUALITY MANAGEMENT OF TEACHER TRAINING IN HEI." Baltic Journal of Economic Studies 6, no. 4 (November 24, 2020): 90–97. http://dx.doi.org/10.30525/2256-0742/2020-6-4-90-97.

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The quality of higher education is the main feature of HEI. There are several approaches to assessing the performance of educational institutions. One of the leading process approaches is based on the principles of TQM (Total Quality Management) and the requirements for quality management systems of the International Organization for Standardization ISO. The basis for assessing the quality of higher education and training, as well as the quality of HEI’s activities are educational standards. The Ukrainian standards include: state standard, industry standards, HEI’s standards. The international standards of ENQA education quality guarantees include: standards for internal quality assurance of HEI, standards for external quality assurance of HEI, the European standards for external agencies of quality assurance. There are several models of education quality management systems: model of quality management system according to the international standard ISO 9001:2000 (DSTU ISO 9001:2001); the model of the European Foundation for Quality Management (EFQM) and its modifications for HE; the model of the Center for Higher Education Policy Studies (CHEPS) of the University of Twente (Netherlands); model of the Association of Universities in the Netherlands (VSNU); Belgian-Dutch model (Expertgroep HBO); Malcolm Baldrige National Quality Award in the field of education; benchmarking model for Australian universities and others. According to most researchers, there are some advantages in creating a quality management system of higher education institution in the context of the TQM ideology, which involves the application of process and systemic principles. The comparative characterization of factors influencing the quality of education in comparison with the principles of TQM, EFQM’s criteria and the requirements of the international standard ISO 9001:2000 and interdependent business processes. In the universities of the USA, France, Great Britain and other developed countries, the problems of general process quality management are considered in three planes. The study of the positive experience of developed countries, HEIs of which are included in the world rankings, and graduates are in demand in the labor market, allows to form a mechanism for implementing the TQM principles both at the state and regional levels.
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Kumar, Pankaj, J. Maiti, and Angappa Gunasekaran. "Impact of quality management systems on firm performance." International Journal of Quality & Reliability Management 35, no. 5 (May 8, 2018): 1034–59. http://dx.doi.org/10.1108/ijqrm-02-2017-0030.

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Purpose Within the operations management literature, quality management (QM) has been one of the most popular research areas over the last few decades. The impact of QM systems on firm performance has been the subject of constant interest and challenge among researchers. Last such review was done in 2002 based on QM-related articles published between 1994 and 1999 and these were primarily on Total Quality Management (TQM). In the last 18 years, a large number of empirical studies have been attempted to investigate QM system-performance relationships in different contexts, covering not only TQM but also other QM systems such as ISO 9001, Total Productive Maintenance (TPM), Lean Manufacturing, Theory of Constraints (TOC), and Six Sigma Continuous Improvement projects. The paper aims to discuss these issues. Design/methodology/approach Based on an extensive review of 263 papers published in 17 reputed journals during the period 2000 to 2017, this paper shows the reflections of QM systems with respect to study of different QM systems, type of research designs being used, performance categories and metrics being used, and application of tools/techniques. Findings The literature review has revealed several gaps in research in the area of QM and calls for research on: empirical longitudinal case studies; implementation of multiple QM systems; identification of leading indicators of firm’s performance; standardization of performance measures; safety, environment and health-related performance measures; the differences in the QM systems on firm’s performance for manufacturing vs service organizations; application of QM systems in developing countries including Asian countries; and impact of ISO 9001 QM system on firm’s performance. Originality/value The literature reviews in the past had considered only the TQM-related articles published in reputed journals and did not cover other QM systems such as TPM, TOC, Toyota Production System, Six Sigma, ISO 9001 QMS, etc., which have also been widely used in many organizations, more so in the last 15 years.
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Martínez-Pardo, María Esther, and David Mariano-Magaña. "The tissue bank at the Instituto Nacional de Investigaciones Nucleares: ISO 9001:2000 certification of its quality management system." Cell and Tissue Banking 8, no. 3 (January 5, 2007): 221–31. http://dx.doi.org/10.1007/s10561-006-9031-y.

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Vega Bois, Ricardo. "Gestión de riesgos empresariales: los necesarios cambios." Oikos 19, no. 39 (March 26, 2016): 93. http://dx.doi.org/10.29344/07184670.39.988.

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RESUMENLa normas de la serie ISO 9000 – 2000, Sistema de Gestión de Calidad, Requisitos de un Sistema de Gestión de Calidad, Recomendaciones para la mejora de desempeño en base a un Sistema de Gestión de calidad y Directrices para la realización de auditorías medioambientales y de calidad, han sido base para la evaluación, implementación, aplicación y seguimiento de sistemas de Control de Gestión Empresarial, estando en la actualidad (2015) en un procesos de revisión y propuesta, lo que implicará algunos cambios de forma y otros de fondo interesantes de considerar.Palabras clave: gestión, riesgos, control de gestión, calidad, normas internacionales.Enterprise risk management: the necessary changesABSTRACTThe standards ISO 9000 - 2000 Quality Management System, System Requirements Quality Management Recommendations for improving performance based on a Quality Management System and Guidelines for conducting environmental audits and quality have been the basis for evaluation, implementation, enforcement and monitoring systems Control Management, being at present (2015) in a review and proposal processes, which involve some changes in form and other interesting background consider.Keywords: management, risk, management control, quality international standards.Gestão de riscos empresariais: as mudanças necessárias RESUMO As normas da série ISO 9000-2000, Sistema de Gestão da Qualidade, Requisitos de um Sistema de Gestão de Qualidade, Recomendações para a melhora do desempenho com base a um Sistema de Gestão da Qualidade e Diretrizes para a realização de auditorias meio ambientais e de qualidade, têm sido a base para a avaliação, implementação, aplicação e fiscalização de Sistemas de Controle de Gestão Empresarial, sendo na atualidade (2015) num processo de revisão e proposta, que implicará algumas mudanças na forma e outros de fundo interessante de considerar.Palavras-chave: gestão, risco, controle de gestão, qualidade, normas internacionais.
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Нємченко, Ольга Володимирівна, Альона Юріївна Кисилевська, and Віталій Леонідович Костенко. "ІНТЕГРАЦІЯ ВИМОГ СТАНДАРТІВ НАТО СЕРІЇ AQAP 2000 У СИСТЕМУ УПРАВЛІННЯ ЯКІСТЮ ПІДПРИЄМСТВА З ВИРОБНИЦТВА ВІЙСЬКОВОЇ ТЕХНІКИ." Aerospace technic and technology, no. 4 (August 28, 2020): 102–8. http://dx.doi.org/10.32620/aktt.2020.4.13.

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In recent years, the security and defense sector of Ukraine has been undergoing reforms aimed at gaining the country's membership in the NATO North Atlantic Treaty Organization. One of the many aspects of these reforms is the introduction of some specific standards, in particular, the AQAP 2000 series standards in the quality management systems of military equipment enterprises. In the case of implementation of several international standards at the enterprise, there is a need to create integrated quality management systems. The article presents options for implementing two or more standards in the QMS of the enterprise, analyzes their disadvantages and advantages. The main requirements of the AQAP 2110 standard, which should be integrated with the requirements of the ISO 9001 standard in the context of the PDCA cycle ("Plan-Do-Check-Act"), are considered. The stages of the implementation of integrated QMS are described. The scheme of deliveries of products to the customer in which there is a certification of the quality management system of the manufacturer (supplier) by the external body on conformity assessment, control over the quality of production by military representation, and the government quality assurance GQA has resulted. Government quality assurance GQA means that the authorized national body carries out the process of assessing the conformity of the quality management system of the manufacturer (supplier) to the requirements of ISO 9001 and NATO standards AQAP 2000, which allows the customer to gain confidence in the quality of defense products. A special requirement is to draw up a Quality Plan, which defines the activities, processes, resources, responsibilities of the manufacturer, etc., to convince the customer and the GQA representative that the company can manufacture and supply products of appropriate quality and on time, because in case of defective products or failure to deliver is lost time for a replacement or waiting, and this is a constant risk to the country's combat readiness. Requirements for the content and design of the Quality Plan are given in the standard AQAP 2105. In addition to the above, the following specific requirements of AQAP 2110 are analyzed as the operation of the metrological support system at the enterprise according to DSTU ISO 10012, product configuration management with software according to ACMP 2100, risk management, etc.
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Dissanayake, Harshani NK. "A Comparison of the Requirements of University Library Quality Assurance System with Internationally Recognized ISO 9001:2000 and ISO 9001:2008 Quality Management Systems." Journal of the University Librarians Association of Sri Lanka 15, no. 1 (December 1, 2011): 83. http://dx.doi.org/10.4038/jula.v15i1.3189.

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Tsai, Timothy P., J. F. Yu, J. Stracener, and F. C. Wang. "Delivery Quality Product in Value Chain: A Case Study to Rebuild Broken Quality System in Piecewise Organization." Advanced Materials Research 44-46 (June 2008): 835–44. http://dx.doi.org/10.4028/www.scientific.net/amr.44-46.835.

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Globalization has been around for a couple of centuries but never like today. Even not far just a decade ago, companies setting up a branch office overseas was a subsidiary for management team to operate. Today, there are ODM/OEM, Build-to-Order, B2B, or other kinds of business relationships, but less and less of headquarter-subsidiary relationship. The evolving of the new business relationships in today’s globalization creates a huge potential quality risk which actually exists behind the whole value chain: (1) product quality from design to manufacture, and (2) quality cost due to defective products, reputation loss, recall, delinquency, etc. The Quality System used to commit quality that serves enterprise now under pressure to reapply to a cross-the-boundary value chain environment. This paper is a case study that demonstrates a methodology solving the previously addressed quality issues by installing a Qualify System into a piecewise organization in a supply chain. In this case the quality factor has been nearly eliminated since 2000 with millions of wafers supplying from supply network by adapting this methodology: a Quality System Vee Model.
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Nguyễn Văn Hiệp. "Quality assurance in Vietnam’s higher education: Insights into past and present challenges." International Journal on Integrated Education 3, no. 8 (August 9, 2020): 36–42. http://dx.doi.org/10.31149/ijie.v3i8.532.

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Vietnam higher education has attempted innovations in increased efforts to integrate well into the world’s education. One of the most prominent innovative activities is quality assurance. Adopting a historical approach, this paper presents the Vietnam higher education quality assurance renovating process including three phases: the centrally planned economy period (1954–1986), the reform period (1986–2000) and the international integration period (2000–2017). At each stage, it is referred to the perspective, the system, the mechanism, and the achievements of Vietnam higher education quality assurance. By taking a historical stance, the paper presented the continued advance of higher education management, the role and significance of quality assurance as an integration commitment of Vietnam education in the context of globalization.
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Nguyễn Văn Hiệp,. "Quality assurance in Vietnam’s higher education: Insights into past and present challenges." International Journal on Integrated Education 3, no. 8 (August 15, 2020): 98–106. http://dx.doi.org/10.31149/ijie.v3i8.541.

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Vietnam higher education has attempted innovations in increased efforts to integrate well into the world’s education. One of the most prominent innovative activities is quality assurance. Adopting a historical approach, this paper presents the Vietnam higher education quality assurance renovating process including three phases: the centrally planned economy period (1954–1986), the reform period (1986–2000) and the international integration period (2000–2017). At each stage, it is referred to the perspective, the system, the mechanism, and the achievements of Vietnam higher education quality assurance. By taking a historical stance, the paper presented the continued advance of higher education management, the role and significance of quality assurance as an integration commitment of Vietnam education in the context of globalization.
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Sebastián Calvo, Carlos. "Implementation of ISO 9001:2000 quality management system as applied to gamma scanning technique for inspecting fractionning columns and related unit process operations." Scientia 19, no. 19 (November 28, 2018): 123–36. http://dx.doi.org/10.31381/scientia.v19i19.1749.

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Product manufacturers and service providers have to follow certain procedures and protocols to guarantee the quality products and services to satisfy consumer requirements. Standards contribute by making development, manufacturing and supply of products and services more efficient, safer and competitive. The quality assessment and quality control system in radioisotope applications consists of enhanced quality awareness, better presentation of documentation, establishment of standard operating manuals, and preparation of procedures for validation of methods, surveillance of method performance and formulation of protocols for experimental design and execution, regular qualification of personnel, client liaison and safety.
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Althoff, Gereon, Alexander Ellebrecht, and Brigitte Petersen. "Chain quality information management: development of a reference model for quality information requirements in pork chains." Journal on Chain and Network Science 5, no. 1 (June 1, 2005): 27–38. http://dx.doi.org/10.3920/jcns2005.x052.

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As in many food chains, pork production is carried out in heterogeneous chain scenarios with diverse organisational arrangements. Inter-organisational information management systems have not yet been established in pork production even though they provide a chance to improve chain-wide cooperation and quality management. This article presents the concept and first results of a sub-project in an ongoing Dutch-German collaborative research and development project of the public-private network "GIQS e.V." that develops tools for improved quality and health management in pork chains. In this sub-project a chain quality information system was designed, implemented and validated in three pilot chains in Germany and the Netherlands. The major result is a comprehensive implementation guideline for chains that want to improve their use of chain quality information in their quality and health management. The aim of this study was to identify chain actors' information requirements, taking into account the existing organisational heterogeneity in the pork industry. The theoretical framework of this paper integrates the netchain model with the process approach of ISO 9000:2000. The focus lies on describing a general structure of a chain-wide information system. The concept of inter-enterprise data warehousing is adopted for quality management in food chains. Based on this concept, a "natural language" reference model for information requirements in pork netchains was generated. The reference model was adapted to three separate pilot chains. This paper presents the results obtained by implementing the model in one of the pilot chains, with a special focus on improving animal health management and supporting risk-based meat inspection with chain-wide information management.
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Paschen, U., S. Kröger, K. H. Bohuslavizki, M. Clausen, and V. Jansen-Schmidt. "Introduction of a quality management system compliant with DIN EN ISO 9001:2000 into a university department of nuclear medicine." Nuklearmedizin 40, no. 06 (November 2001): 228–38. http://dx.doi.org/10.1055/s-0038-1625286.

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Abstract:
SummaryIn 1995, the management of the University Clinic Hamburg-Eppendorf proposed to establish a total quality assurance (QA) system. A revised QA-system has been introduced stepwise in the department of nuclear medicine since 1997, and certification was achieved in accordance with DIN EN ISO 9001:2000 on February 14,2001.The QA-handbook is devided into two parts. The first part contains operational (diagnostic and therapeutic) procedures in so-called standard operating procedures (SOP). They describe the indication of procedures as well as the competences and time necessary in a standardized manner. Up to now, more than 70 SOPs have been written as a collaborative approach between technicians and physicians during daily clinical routine after analysing and discussing the procedures. Thus, the results were more clearly defined processes and more satisfied employees.The second part consists of general rules and directions concerning the security of work and equipment as well as radialion protection tasks, hygiene etc. as it is required by the law. This part was written predominantly by the management of the department of nuclear-medicine and the QA-coordinator. Detailed information for the patients, documentation of the work-flows as well as the medical report was adapted to the QM-system. Although in the introduction phase of a QA-system a vast amount of time is necessary, some months later a surplus for the clinical workday will become available. The well defined relations of competences and procedures will result in a gain of time, a reduction of costs and a help to ensure the legal demands. Last but not least, the QA-system simply helps to build up confidence and acceptance both by the patients and the referring physicians.
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