Relevant bibliographies by topics / IT-enabled Service (ITeS)

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers

Academic literature on the topic 'IT-enabled Service (ITeS)'

Author: Grafiati
Published: 4 June 2021
Last updated: 1 February 2022

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Journal articles on the topic "IT-enabled Service (ITeS)"

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Srivastava, Vandana, A. Sharfuddin ., and Sanjeev Kishore . "Determinants of Service Quality in High-end IT Enabled Services: An Indian Perspective." Information Management and Business Review 4, no. 10 (2012): 523–31. http://dx.doi.org/10.22610/imbr.v4i10.1008.

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IT enabled Services (ITeS) have charted tremendous growth in India over the last two decades. Over the years, the service domain has evolved to include high-end services as well as traditional services. Along with fresh opportunities, the evolving service landscape brings new challenges for the service providers, with quality being the prime challenge. As the nature of services change, new determinants of service quality emerge. Towards this aim, this research paper presents a fresh perspective of determinants of service quality in high-end ITeS by integrating elements from traditional service
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Ramachandran, K., and Sudhir Voleti. "Business Process Outsourcing (BPO): Emerging Scenario and Strategic Options for IT-enabled Services." Vikalpa: The Journal for Decision Makers 29, no. 1 (2004): 49–62. http://dx.doi.org/10.1177/0256090920040105.

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The paradigm shift that the Internet has brought about in communication has opened up a plethora of opportunities for outsourcing business processes (BPO) across continents. Success lessons in manufacturing sub-contracting are found to be relevant for under- standing the logic of BPO. Outsourcing involves transferring certain value contributing activities or processes to another firm to save costs and for the principal to focus on its areas of key competence. The possibilities of disaggregating value elements for the purpose of creating value in them at the sub-contractors‘ premises and final
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Keijser, Charlotte, and Michiko Iizuka. "Looking Beyond Global Value Chains in Capacity Development: The Case of the IT-Enabled Service (ITES) Sector in South Africa." European Journal of Development Research 30, no. 3 (2017): 442–61. http://dx.doi.org/10.1057/s41287-017-0110-7.

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Seshadri, D. V. R. "Bucking the Trend: A Look at Zyme Solutions' Non-linear Business Model for IT Services from India." Asian Case Research Journal 15, no. 01 (2011): 37–62. http://dx.doi.org/10.1142/s0218927511001460.

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The case describes XGen Technologies (name disguised), an India-based IT Enabled Services (ITES) company having to grapple with the issues of linear growth. The company's headcount had touched a whopping 40,000 and managing such a large setup was becoming a severe challenge, putting immense pressure on Partha Sen, the CEO, to adopt an innovative business model to sustain historical growth rates of revenue and profitability. This situation was similar to what most Indian ITES companies faced: they had been clocking impressive growth, yet there were concerns about the future. The case then descr
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Azuma, I., and P. Kannadas. "A Study on Role Stress among the Executives in Information Technology with Special Reference to Bangalore City." Shanlax International Journal of Management 7, no. 3 (2020): 38–43. http://dx.doi.org/10.34293/management.v7i3.1143.

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Over the last few decades, Indian Organizations had never bothered about the issues related to human behavior. But, presently, organizational behavior has become a separate field of study, and the Indian organizations have also started thinking about the pattern of Multi-National Corporations, which are successfully running their business in India. Stress is the way human beings react both physically and mentally to changes, events, and situations in their lives. This change has occurred in terms of science and technology, industrial growth, urbanization, modernization, and automation, on the
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David, Rajasekhar, Pratyush Banerjee, and Abhilash Ponnam. "Risks perceived regarding recruitment process outsourcing: stakeholder concerns." Journal of Global Operations and Strategic Sourcing 10, no. 1 (2017): 112–36. http://dx.doi.org/10.1108/jgoss-07-2016-0023.

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Purpose The purpose of this paper is to explore various risks that are associated with recruitment process outsourcing (RPO) strategy in the Indian information technology (IT)/IT-enabled service (ITes) industries. Design/methodology/approach Purposeful intensity sampling was used to select respondents from IT/ITes organizations. Twenty-eight respondents were interviewed through face-to-face semi-structured interviews and telephonic interviews. Each interview lasted for approximately 65 min. All interviews were audio recorded with the permission of the respondents and were then transcribed. The
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Kailasam, Murali, and Winai Wongsurawat. "The myth of customer loyalty: why information and scale are more important during downturns." Strategy & Leadership 43, no. 6 (2015): 38–41. http://dx.doi.org/10.1108/sl-08-2015-0068.

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Purpose – The purpose of this article is to find out if a focus on promoting customer loyalty is a supplier’s best strategy for gaining significant immunity against customer desertions and business losses during recessions? And if not, what are the alternatives? Design/methodology/approach – The authors investigated how loyalty strategies played out in practice in the Indian IT-ITES industry (Information Technology – Information Technology Enabled Services) during the recent global downturn. Findings – Field interviews with executives of many of the major players in the industry revealed the w
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Murthy, Chebiyyam, Sidhartha S. Padhi, Narain Gupta, and Kanwal Kapil. "An empirical investigation of the antecedents of value co-creation in B2B IT services outsourcing." Business Process Management Journal 22, no. 3 (2016): 484–506. http://dx.doi.org/10.1108/bpmj-05-2015-0064.

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Purpose – The purpose of this paper is to conduct empirical investigation of value co-creation phenomena in IT services outsourcing. This survey based research enabled to identify antecedents of value co-creation and their impact on value outcomes. Design/methodology/approach – This empirical study identifies 25 drivers of value co-creation in IT outsourcing services. These drivers were identified from reported literature and by studying IT project reports. The data were collected from client and supplier organizations followed by verification of the drivers (using PCA and CFA methodologies) t
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Samson, Anthony, and K. Nagendra Babu. "Cognitive Factors and its Impact on Job Satisfaction- A Study on Selected Information Technology Enabled Service Companies in Bengaluru." SDMIMD Journal of Management 8, no. 1 (2017): 55. http://dx.doi.org/10.18311/sdmimd/2017/15724.

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Everybody agrees that, the most valuable asset of any business for that matter it is the human beings who work there. Satisfied employees become productive assets of the company and they play a very important role in the overall development of the company. In order to get the employees involved, both physically as well as emotionally companies must assure that they satisfy the physical as well as emotion needs of the employees. Employees’ job satisfaction plays a vital role in the long run. This article tries to find out the role of cognitive factors on job satisfaction. Keeping job satisfacti
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Patil, Shrinivas, and Winai Wongsurawat. "Information technology (IT) outsourcing by business process outsourcing/information technology enabled services (BPO/ITES) firms in India." Journal of Enterprise Information Management 28, no. 1 (2015): 60–76. http://dx.doi.org/10.1108/jeim-09-2013-0068.

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Purpose – The purpose of this paper is to understand the roles various drivers such as cost, strategy and risk play when business process outsourcing/information technology enabled services (BPO/ITES) firms in India outsource their information technology (IT) functions to third-party vendors. If all key drivers associated with IT outsourcing were understood, and such knowledge of those variables was incorporated into the reasons for outsourcing, there would be a greater probability of a successful outcome. Design/methodology/approach – A “hybrid” (quantitative and qualitative) research methodo
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Dissertations / Theses on the topic "IT-enabled Service (ITeS)"

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Peng, Yong. "Modelling and designing IT-enabled service systems driven by requirements and collaboration." Phd thesis, INSA de Lyon, 2012. http://tel.archives-ouvertes.fr/tel-00737773.

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Compared to traditional business services, IT-enabled services provide more value to customers and providers by enabling traditional business services with Information and Communication Technologies (ICT) and delivering them via e-channels (i.e., Internet, Mobile networks). Although IT-enabled service systems help in co-creating value through collaboration with customers during service design and delivery, they raise challenges when we attempt to understand, design and produce innovative and intelligent IT-enabled services from a multi-disciplinary perspective by including businesses, technolo
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Huang, Chih Hsiang, and 黃致祥. "Issues of IT-enabled Service (ITeS) – A Case Study of Li & Fung Online Venture." Thesis, 2011. http://ndltd.ncl.edu.tw/handle/14233048141392944070.

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碩士<br>國立政治大學<br>管理碩士學程(AMBA)<br>99<br>In recent years, International Monetary Fund (IMF) statistics show that the service sector’s importance in economic growth is more and more apparent. To cope with the trend, Taiwan government has been planning to elaborate Taiwan’s advantage in Information & Communication Technology (ICT) industry to promote ITeS since 2006, with the promotion and ITeS developing, the stakeholders are looking forward to create long-term revenue and expand this new information service market. IT-enabled Services (ITeS) can be defined as the combination of knowledge regardin
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Books on the topic "IT-enabled Service (ITeS)"

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Wilken, Rowan. Cultural Economies of Locative Media. Oxford University Press, 2019. http://dx.doi.org/10.1093/oso/9780190234911.001.0001.

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Cultural Economies of Locative Media examines the manifold ways that location, location-awareness, and location data have all become familiar yet increasingly significant parts of our mobile-mediated experiences of everyday life. The book explores the complex of interrelationships that mutually define the new business models and economic factors that emerge around and structure locative media services, their diverse social uses and cultures of consumption, and their policy implications and impacts. It offers a detailed, in-depth account of how location-based services, such as GPS-enabled mobil
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Kumar, Rajiv. The Private Sector. Edited by David M. Malone, C. Raja Mohan, and Srinath Raghavan. Oxford University Press, 2010. http://dx.doi.org/10.1093/oxfordhb/9780198743538.013.18.

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This chapter examines the role of the Indian private sector in shaping the country’s foreign policy. It argues that the private sector has limited experience and capacity to influence the course of foreign policy. Barring certain areas such as Information Technology and IT enabled services, the private sector has not impacted much on India’s engagement with other countries and international institutions. Although the private sector plays an increasing role in Track II initiatives, its role in shaping policy remains limited. The chapter analyses the reasons for this and contends that the privat
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Marovich, Robert M. Sing a Gospel Song. University of Illinois Press, 2017. http://dx.doi.org/10.5406/illinois/9780252039102.003.0009.

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This chapter discusses some important developments that enabled gospel music gain a greater foothold in Chicago during the 1940s. Migration from the South continued unabated into the 1940s, leading to increased membership in church congregations. In addition, gospel singers and musicians were popping up on the South and West Sides. This chapter first examines the contributions of the First Church of Deliverance and its stable of soloists, including Myrtle Jackson, Edna Mae Quarles, Elizabeth Hall, and R. L. Knowles, to Chicago gospel music. It then looks at “song battles” between two or more g
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Warnes, Andrew. How the Shopping Cart Explains Global Consumerism. University of California Press, 2018. http://dx.doi.org/10.1525/california/9780520295285.001.0001.

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The book argues that the invention and popularization of the shopping cart from the 1940s onward provided the final link in the chain for the new system of industrialized food flow. First in the United States and then around the world, these carts enabled supermarkets to move their goods even faster off their shelves—in a sense, completing the revolution in mechanized farming, electric refrigeration, and road distribution that had occurred during the 1930s. Yet the cart, a basic machine among modernity’s new systems, also recast the work of food shopping in ways that attracted ambivalence and
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Kay, Philip. Financial Institutions and Structures in the Last Century of the Roman Republic. Oxford University Press, 2017. http://dx.doi.org/10.1093/oso/9780198790662.003.0005.

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This chapter examines Rome’s changing financial structure between the second and first centuries BC, arguing that early Roman financial intermediaries provided a mechanism for the creation of money beyond the available supply of precious metals, serving to expand Rome’s total money supply. Rome’s argentarii functioned like modern deposit bankers in a number of ways, and the money-multiplier effect of deposit banking would have enabled significant commercial expansion. But, by the mid-first century BC and as a result of Mithradates VI’s invasion of the province of Asia, and the ensuing credit c
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Hodkinson, Stuart. Safe as houses. Manchester University Press, 2019. http://dx.doi.org/10.7228/manchester/9781526141866.001.0001.

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As the tragedy of the Grenfell Tower fire has slowly revealed a shadowy background of outsourcing and deregulation, and a council turning a blind eye to health and safety concerns, many questions need answers. Stuart Hodkinson has those answers. Safe as Houses weaves together Stuart’s research over the last decade with residents’ groups in council regeneration projects across London to provide the first comprehensive account of how Grenfell happened and how it could easily have happened in multiple locations across the country. It draws on different examples of unsafe housing either refurbishe
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Marzagalli, Silvia, James R. Sofka, and John McCusker, eds. Rough Waters. Liverpool University Press, 2010. http://dx.doi.org/10.5949/liverpool/9780986497346.001.0001.

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This study analyses the presence of American ships, merchants, and interests in the Mediterranean region in the first decades following the independence of the United States, and seeks to understand whether or not the English, Dutch, Scandinavians, and Americans invaded the region and its shipping industry in the eighteenth and nineteenth centuries. It considers the following topics: the benefit of American neutrality during the French Revolutionary wars which enabled the growth of their shipping activities; the organisation of protection for American ships post-independence, particularly from
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Flesher Fominaya, Cristina. Democracy Reloaded. Oxford University Press, 2020. http://dx.doi.org/10.1093/oso/9780190099961.001.0001.

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Framed in debates about the crisis of democracy, the book analyzes one of the most influential social movements of recent times: Spain’s “Indignados” or “15-M” movement. In the wake of the global financial crisis and harsh austerity policies, 15-M movement activists occupied public squares across the country, mobilized millions of Spanish citizens, gave rise to new hybrid parties such as Podemos, and inspired pro-democracy movements around the world. Based on access to key participants in the 15-M movement and Podemos, and extensive participant observation, the book tells the story of this rem
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Book chapters on the topic "IT-enabled Service (ITeS)"

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Das, Amar Nath, and Arindam Laha. "Trend of IT Enabled Banking Correspondence Services and Its Determinants: Evidences from South Asian Countries." In Role of IT- ITES in Economic Development of Asia. Springer Singapore, 2020. http://dx.doi.org/10.1007/978-981-15-4206-0_4.

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Grosseck, Gabriela, Laura Maliţa, and Mădălin Bunoiu. "Higher Education Institutions Towards Digital Transformation—The WUT Case." In European Higher Education Area: Challenges for a New Decade. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-56316-5_35.

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Abstract New emerging digital technologies such as artificial intelligence, virtual reality, augmented reality, cloud computing, blockchain, robotization, the Internet of Things, big data, etc. have produced a powerful disruptive effect in almost all areas of our existence and have radically changed the way we live, work, learn or relax. Without consciously realizing it, everyone is adapting to the digital era. As nothing “escapes” the all-encompassing digital transformation, higher education follows track too. So, it is natural to ask ourselves: what are the higher education institutions doing to keep up with this rapidly evolving digital world? In this paper, we present the case of West University of Timişoara as an example of good practice in dealing with the effects of digital transformation on the university and its academic community (teachers, students, administrative staff). Our goal is to gain an understanding of what is being proposed through the institutional development strategy, and what is actually happening in our university from the digitalization perspective. Thus, we conduct an exploratory research using a quantitative approach that involves a survey applied to students enrolled in different study programs, at different levels. We focus on their opinion about how our university can prepare and transform in order to adopt an integrated digital approach, looking into topics like: technology-enabled services, digital enrollment of students, digitization of the administrative processes, implementation of digital procedures to offer recommendations or file complains, digital curricula, new modes of digital learning delivery, etc. Our findings reveal that West University of Timişoara must take significant steps towards the implementation of digital transformations, while, however, remaining watchful and cautious of the hidden implications of this process.
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Sales, Clarissa, and Utz Dornberger. "Evaluating the Internal Capabilities and External Linkages of the Philippine IT-Enabled Services (ITES) Industry." In Advances in Electronic Government, Digital Divide, and Regional Development. IGI Global, 2010. http://dx.doi.org/10.4018/978-1-61520-709-1.ch013.

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Over the past five years the Philippine IT-enabled services industry has grown tremendously, fuelled primarily by strong global demand. The main competitiveness drivers of the Philippines as an attractive location for offshore IT-enabled services are well documented: highly skilled, English proficient workforce; low labour costs; cultural affinity towards the United States; reliable telecommunications infrastructure; and business-friendly policies. It is this rare combination of resources that has attracted many FDIs to locate their outsourcing operations in the Philippines which has made the country a prime location for customer contact service centres and business process outsourcing. This chapter examines the internal capabilities and external linkages of the Philippine ITES industry based on an empirical study. It focuses on how these various capabilities and linkages play a significant role in facilitating the ITES industry’s growth and long term sustainability.
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Ho, Luke, and Anthony S. Atkins. "IT Outsourcing." In IT-Enabled Strategic Management. IGI Global, 2006. http://dx.doi.org/10.4018/978-1-59140-908-3.ch012.

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This chapter provides both practitioner and academic insights into outsourcing. It begins with a review of the literature and practice of outsourcing, followed by a retrospect of its developments since the 1960s, up to present-day emergent trends such as best/smart-sourcing, rural-sourcing and business application grids. Recent legal developments are highlighted, along with their corresponding impacts. Outsourcing decisions tend to focus solely on the short-term benefits of cost reduction and service level improvement and, hence, often lack strategic direction, thus indicating the need for strategic management frameworks in the decision process. This chapter introduces a generic framework for such decision-making and highlights other strategic frameworks developed by researchers. The chapter then concludes by summarizing suggested action points that enable both clients and service providers to best exploit the recent developments in outsourcing, in order to maintain the strategic edge in an increasingly complex and competitive business environment.
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Drnevich, Paul L., Jungpil Hahn, and Mark Shanley. "Toward a Strategic Perspective of Information Technology." In IT-Enabled Strategic Management. IGI Global, 2006. http://dx.doi.org/10.4018/978-1-59140-908-3.ch002.

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This chapter explores theoretical conceptualizations of IT beyond current common resource-based perspectives, in the hopes that MIS research may benefit from an improved understanding of the role, use, application and alignment of IT with the full spectrum of strategic management’s core theoretical perspectives. We argue that research in both fields needs to look at the fundamental value (profit) assumptions, as grounded in strategic management theory, to provide insights into the true role of IT in a firm and its performance. This chapter offers an integrative solution framework to attempt to position IT in the context of some common strategic management theoretical perspectives, which may serve as a basis to assess the validity of future MIS research.
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Bandopadhyay, Tapati, and Pradeep Kumar. "SLA Monitoring of Presence-Enabled Services." In Electronic Services. IGI Global, 2010. http://dx.doi.org/10.4018/978-1-61520-967-5.ch042.

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The concept of presence was initially associated with an instant messaging service, allowing an end user to recognize the presence of a peer online to send or receive messages. Now the technology has grown up to include various services like monitoring performance of any type of end user device, and services are accessible from anywhere, any time. The need for enhanced value remains the driving force behind these services, for example, Voice over Internet Protocol (VoIP) services, which is drawing tremendous research interest in services performance evaluation, measurement, benchmarking, and monitoring. Monitoring service level parameters happens to be one of the most interesting application-oriented research issues because various service consumers at the customer companies/end users’ level are finding it very difficult to design and monitor an effective SLA (Service Level Agreement) with the presence-enabled service providers. This chapter focuses on to these specific issues and presents a new approach of SLA monitoring through Data Envelopment Analysis (DEA). This extreme point approach actually can work much better in the context of SLA monitoring than general central-tendency-based statistical tools, a fact which has been corroborated by similar application examples of DEA presented in this chapter and has therefore it acts as the primary motivation to propose this new approach. Towards this end, this chapter first builds up the context of presence-enabled services (Day, Rosenburg, &amp; Sugano, 2000), its SLA and SLA parameters, and the monitoring requirements. Then it explains the basics of DEA and its application in various other engineering and services context. Ultimately, a DEA application framework for monitoring an SLA of presence-enabled services is proposed which can serve as a clear guideline for the customers of presence-enabled services, not only for SLA monitoring but also at various other stages of implementing presence-enabled services frameworks. This approach exploits the definitive suitability of the application of DEA methods to presence-enabled service monitoring problems, and can be easily implemented by the industry practitioners.
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Dawn, Suma, Ankur Jain, Shivam Agrawal, and Shresth Pandey. "Towards the Development of IT-Enabled Immunization Monitoring Framework." In Epidemiological Research Applications for Public Health Measurement and Intervention. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-4414-3.ch004.

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In this chapter, the authors present a system that uses smart immunization and develops structures to allow collaboration between parents, healthcare workers, and government agencies to cooperate at a grass-roots level to help spread immunization, collect and upload demographics, and allow for its multi-instance analysis. This system will enhance the spread of vaccination and reduce vaccine hesitancy. Information is coagulated and presented as statistical results that are presented in an engaging visualization form. Further, a reminder system has been set up to enable automated email service for parents by reminding them of proper and timely vaccinations. It collates the immunization data to present usable demographics for timely interventions, as may be necessary. The immunization perspective is retrained by easy storage and retrieval and quick remedial measures to contain the spread of vaccine-preventable diseases and reduction in child mortality. Statistical analysis has been done to predict immunization spread among different regions and detect any possible epidemic.
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Hagos, Desta Haileselassie. "Software-Defined Networking for Scalable Cloud-Based Services to Improve System Performance of Hadoop-Based Big Data Applications." In Web Services. IGI Global, 2019. http://dx.doi.org/10.4018/978-1-5225-7501-6.ch076.

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The rapid growth of Cloud Computing has brought with it major new challenges in the automated manageability, dynamic network reconfiguration, provisioning, scalability and flexibility of virtual networks. OpenFlow-enabled Software-Defined Networking (SDN) alleviates these key challenges through the abstraction of lower level functionality that removes the complexities of the underlying hardware by separating the data and control planes. SDN has an efficient, dynamic, automated network management, higher availability and application provisioning through programmable interfaces which are very critical for flexible and scalable cloud-based services. In this study, the author explores broadly useful open technologies and methodologies for applying an OpenFlow-enabled SDN to scalable cloud-based services and a variety of diverse applications. The approach in this paper introduces new research challenges in the design and implementation of advanced techniques for bringing an SDN-enabled components and big data applications into a cloud environment in a dynamic setting. Some of these challenges become pressing concerns to cloud providers when managing virtual networks and data centers, while others complicate the development and deployment of cloud-hosted applications from the perspective of developers and end users. However, the growing demand for manageable, scalable and flexible clouds necessitates that effective solutions to these challenges be found. Hence, through real-world research validation use cases, this paper aims at exploring useful mechanisms for the role and potential of an OpenFlow-enabled SDN and its direct benefit for scalable cloud-based services. Finally, it demonstrates the impact of an OpenFlow-enabled SDN that fully embraces the opportunities and challenges of cloud infrastructures to improve the system performance of Hadoop-based big data applications by utilizing the network control capabilities of an OpenFlow to solve network congestion.
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Stephens, R. Todd. "A Requirements Approach for Building an Enterprise Cloud Service Catalog." In Global Virtual Enterprises in Cloud Computing Environments. IGI Global, 2019. http://dx.doi.org/10.4018/978-1-5225-3182-1.ch004.

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In the context of cloud computing, the service catalog is a critical component of the cloud computing architecture. Most cloud computing projects will invariably begin with a discussion of what IT services an enterprise needs. Even when end users have a cloud environment, the business still wants to know which cloud services we need and how much does it costs. Information Technology Infrastructure Library (ITIL) service design defines a service catalog as a list of technology-enabled services that an organization provides, often to its employees or customers. More specifically, the service catalog is an expression of the operational capability of a service provider or enterprise within the context of an end customer, a market space, or an internal business unit stakeholder. Unfortunately, most service catalogs are built by technologists for technologists. This design methodology is fine assuming the user of the catalog is an information technology professional.
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Thangam, Dhanabalan, Anil B Malali, S. Gopalakrishnan Subramaniyan, Sudha Mariappan, Sumathy Mohan, and Jin Yong Park. "Blockchain Technology and Its Brunt on Digital Marketing." In Advances in Marketing, Customer Relationship Management, and E-Services. IGI Global, 2021. http://dx.doi.org/10.4018/978-1-7998-8081-3.ch001.

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The proliferation of information and communication technology and online business platforms joined together with smartphone technology and thereby changed the business-to-consumer business landscape, restructured organizations, and refurbished the process of value creation. Thus, it facilitates the businesspeople to reach a wider customer base by the customized customer targets; in so doing, it increases customers' trust and loyalty towards a brand. The internet-enabled technologies help the businesspeople to develop new digital markets and to make new demands for their products and services. Thus, the internet-enabled technologies are contributing a lot to the market engagement and customer target. Inline, a new technology called blockchain has transformed the digital marketing process completely and helps to do the business effectively with accurate and up-to-date data. With this backdrop, this chapter is designed to demonstrate how blockchain technology acts as a cutting edge technology in the consumer-centric pattern.
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Conference papers on the topic "IT-enabled Service (ITeS)"

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"Workshop on IT Enabled Services (ITeS)." In 2008 International Symposium on Applications and the Internet. IEEE, 2008. http://dx.doi.org/10.1109/saint.2008.123.

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Richard Yates, Martin, Imed Ben Brahim, Shady Mohamed AlNofaily, and Klaus-Dieter Ernesti. "Sustaining Remote Operations Adoption Post Pandemic: A Major Key to a Net Zero Future." In SPE Offshore Europe Conference & Exhibition. SPE, 2021. http://dx.doi.org/10.2118/205440-ms.

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Abstract The North Sea has always been a pioneer for the adoption of remote operations services (ROS) in offshore drilling applications. Drilling services such as Measurement While Drilling (MWD), Logging While Drilling (LWD) and/or mud logging (ML) have been performed with an element of ROS for over the last two decades. Early adoption of these remote services delivered initial benefits to operators such as reducing HSE risks related to the travel and accommodation of field service employees at offshore rig sites. Meanwhile service companies were able to explore the added efficiencies gained
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McElligott, John A., Joe Delanty, and Burke Delanty. "Full Flow High Pressure Hot Taps: The New Technology and Why It’s Indispensable to Industry." In 1998 2nd International Pipeline Conference. American Society of Mechanical Engineers, 1998. http://dx.doi.org/10.1115/ipc1998-2095.

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The connection of a new pipeline lateral or loop to an existing high pressure pipeline system has always been fraught with high costs and the potential for major system impacts. Pipeline owners and operators have historically had to choose between a traditional cold connection with its high associated costs and a less expensive but more mysterious hot tap. Although the cost savings of a hot tap have always been considerable, they were not always sufficient to justify the risk of complications during the branch weld or hot tap or during the subsequent operation of the system. Despite their extr
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Palšaitis, Ramunas, Kristina Čižiunienė, and Kristina Vaičiutė. "SOCIAL COMPETENCIES AND PERSPECTIVES OF HUMAN RESOURCES IN LOGISTICS ORGANIZATION." In Business and Management 2016. VGTU Technika, 2016. http://dx.doi.org/10.3846/bm.2016.52.

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Clients of logistics organizations often demand not only one service, but a total logistics package. Therefore, globalization of economic, social and cultural processes pose new challenges for human resource management. The paper analyzes the impact of human resource competence features and its use as a tool for development of logistics organization and logistics service quality assurance. Competence measurement is complicated, it requires sophisticated studies, thus competence is often assessed on the grounds of simple, easily expressed, but often frustrated total image indicators, such as ed
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Cheuk, Alan N., Jacko T. Leung, and Peter W. Tse. "Effective Architecture for Web-Based Maintenance System and Its Security." In ASME 2005 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. ASMEDC, 2005. http://dx.doi.org/10.1115/detc2005-84645.

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Keeping machine running without failure is vital to maintain manufacturing productivity. Any loss in production and service due to equipment malfunction is unacceptable. The use of Web-based maintenance helps to detect defective machine in its early stage and thus avoid costly failure. It provides an easy way for the operator to evaluate the performance of the distant located machines. The architecture of our proposed Web-based maintenance has been redesigned to reduce the burden of the main server. The heavy loading situation which often occurs in the main server can be avoided. Beside archit
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Al-Mithin, Abdul Wahab, G. Santhosh Kumar, Mohammad Al-Shaiji, Abdul Sattar A. Hannan, and Vinod Jose. "Life Extension of Hydrocarbon Equipment in Sour Environment." In ASME 2014 Pressure Vessels and Piping Conference. American Society of Mechanical Engineers, 2014. http://dx.doi.org/10.1115/pvp2014-28622.

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Reliability of equipment is indispensable for the uninterrupted operation of any oil &amp; gas producing facility. Over a period of time, some oil wells producing sour crude were also added to the incoming feed of Gathering centres, which were originally designed for processing sweet crude. Most of the facilities were designed and installed prior to the publication of NACE MR 0175 and NACE TM 0284. As these facilities are still in operation under sour condition, it is prudent to take necessary measures in time for continuing safe operation of these facilities. In this paper, the authors share
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Wang, Lihui, Robert Gao, and Ihab Ragai. "An Integrated Cyber-Physical System for Cloud Manufacturing." In ASME 2014 International Manufacturing Science and Engineering Conference collocated with the JSME 2014 International Conference on Materials and Processing and the 42nd North American Manufacturing Research Conference. American Society of Mechanical Engineers, 2014. http://dx.doi.org/10.1115/msec2014-4171.

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This paper presents an integrated cyber-physical system for remote accessibility and controllability of factory equipment, e.g. CNC machines and robots. It is enabled by combining 3D models, sensor data and camera images in real-time. The aim of this research is to significantly reduce network traffic for much improved accessibility and controllability of any cyber-physical systems over the Internet. The ultimate goal is to build cloud-based services of monitoring, process planning, machining and assembly in decentralised environment. This paper covers the basis of the approach, system archite
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Jokinen, Anton, Olof Calonius, Matti Pietola, and Jagan Gorle. "Effects of Oil Contamination Level, Flow Rate and Viscosity on Pressure Drop Development and Dirt Holding Capacity of Hydraulic Filter." In ASME/BATH 2019 Symposium on Fluid Power and Motion Control. American Society of Mechanical Engineers, 2019. http://dx.doi.org/10.1115/fpmc2019-1631.

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Abstract In hydraulic systems, the presence of foreign material in the system oil accounts for the majority of system troubles due to mechanical wear of components, sticking of different parts etc. Therefore, it is essential to maintain an adequate cleanliness level of the fluid at all times through filtration. Mechanical filters are used for this purpose, to separate solid particles from the system oil. As a hydraulic filter gets accumulated with dirt throughout its service life, the pressure drop over the filter element increases. This pressure drop is typically used for determining the life
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Lukaniuk, Coral, and Chris Coupal. "Accelerating Industry Performance Through Collaborative Continual Improvement." In 2018 12th International Pipeline Conference. American Society of Mechanical Engineers, 2018. http://dx.doi.org/10.1115/ipc2018-78285.

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CEPA Integrity First® (Integrity First), led by the Canadian Energy Pipeline Association (CEPA) and a condition of membership, acts as a foundation for continual improvement, bringing our members together to share and implement leading practices in the areas of safety, environment and socio-economics. Integrity First includes three principles and ten priority areas (such as emergency management, pipeline integrity and water protection) where members collaborate, share leading practices and hold each other accountable. Integrity First is a management systems approach designed by CEPA members fo
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Malik, Subhasish, and Mark D. Bedillion. "Event-Based Temperature Control for Machining Using MTConnect." In ASME 2012 International Mechanical Engineering Congress and Exposition. American Society of Mechanical Engineers, 2012. http://dx.doi.org/10.1115/imece2012-86360.

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MTconnect is a newly-developed standardized communications protocol that is designed to make it easier to collect, transmit and leverage data from shop floor machine tools. However, MTConnect is a read-only architecture, i.e., it is currently used for monitoring and not control of manufacturing processes. This paper develops an event-based real-time control architecture using MTConnect and demonstrates feasibility on tool-tip temperature control of a small-scale CNC prototype machine. Analytical modeling provides a link between tool feed rate and tool-tip temperature. This model, which is veri
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