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Books on the topic 'IT Infrastructure Library (ITIL)'

Author: Grafiati

Published: 4 June 2021

Last updated: 1 February 2022

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1

Buchsein, Ralf. IT-Management mit ITIL℗ʾ V3: Strategien, Kennzahlen, Umsetzung. Vieweg, 2007.

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2

Buchsein, Ralf. IT-Management mit ITIL V3: Strategien, Kennzahlen, Umsetzung ; [mit Online-Service]. 2nd ed. Vieweg + Teubner, 2008.

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3

Schiefer, Helmut. Prozesse optimieren mit ITIL: Abla ufe mittels Prozesslandkarte gestalten - Anforderungen erfu llen mit BS 15000/ISO 20000, ISO 9000, SOX ; [mit Online-Service zum Buch]. Vieweg, 2006.

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4

Olbrich, Alfred. ITIL kompakt und verständlich: Effizientes IT-Service-Management - den Standard für IT-Prozesse kennenlernen, verstehen und erfolgreich in der Praxis umsetzen. 3rd ed. Vieweg, 2006.

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5

Olbrich, Alfred. ITIL kompakt und verständlich: Effizientes IT Service Management -- Den Standard für IT-Prozesse kennenlernen, verstehen und erfolgreich in der Praxis umsetzen. 4th ed. Vieweg+Teubner Verlag / GWV Fachverlage GmbH, Wiesbaden, 2008.

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6

Nana, Hamilton. Ame liorer la qualite des services avec la gestion des proble mes ITIL. Eyrolles-E d. d'Organisation, 2009.

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7

The quality infrastructure: Measuring, analyzing, and improving library services. American Library Association, 2014.

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8

Wijasuriya, D. E. K. Contributions towards the Malaysian library and information infrastructure: A historical perspective / D.E.K. Wijasuriya. MPH Pub., 2011.

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9

Wijasuriya, D. E. K. Contributions towards the Malaysian library and information infrastructure: A historical perspective / D.E.K. Wijasuriya. MPH Pub., 2011.

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10

Lance, Keith Curry. The State Library, regional library systems, and interlibrary cooperation: Investments in the information infrastructure of a more competitive and productive Colorado. Colorado State Library, Office of Library and Adult Services, Colorado Dept. Education, 1988.

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11

Pilorget, Lionel. MIIP: Modell zur Implementierung der IT-Prozesse: [mit Online-Service]. Vieweg + Teubner, 2010.

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12

Commission, Nebraska Library. NTIA telecommunications and information infrastructure assistance program: Needs assessment report, February 1, 1995. The Commission, 1995.

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13

hlich, Martin Fro. IT-Governance: Leitfaden fu r eine praxisgerechte Implementierung. Gabler, 2007.

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14

Canada. Industry Canada. Spectrum, Information Technologies and Telecommunications Sector. The Canadian information highway: Building Canada's information and communications infrastructure. Industry Canada, 1994.

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15

Commerce, Office of Government. Itil Service Support (It Infrastructure Library). Stationery Office, 2000.

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16

Commerce, Office of Government. Itil Service Support (It Infrastructure Library). Stationery Office, 2000.

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17

Commerce, Office of Government. Itil Service Delivery (It Infrastructure Library). Stationery Office, 2001.

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18

Commerce, Office of Government. Itil Service Delivery (It Infrastructure Library). Stationery Office, 2001.

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19

Zeppenfeld, Klaus, and Christof Stych. ITIL (Informatik im Fokus). Springer, 2008.

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20

Applications Management: Itil (It Infrastructure Library Series). Stationery Office, 2002.

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21

Commerce, Office of Government. Applications Management: Itil (It Infrastructure Library Series). Stationery Office, 2002.

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22

Commerce, Office of Government. Itil Planning to Implement Service Management (IT Infrastructure Library). Stationery Office, 2002.

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23

Commerce, Office of Government. Itil Planning to Implement Service Management (IT Infrastructure Library). Stationery Office, 2002.

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24

Itil And Organizational Change. IT Governance Publishing, 2013.

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25

Optimiertes IT-Management mit ITIL: So steigern Sie die Leistung Ihrer IT-Organisation -- Einführung, Vorgehen, Beispiele. Vieweg+Teubner Verlag, 2004.

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26

ITIL kompakt und verständlich: Effizientes IT Service Management -- Den Standard für IT-Prozesse kennenlernen, verstehen und erfolgreich in der Praxis umsetzen. 2nd ed. Vieweg+Teubner Verlag, 2004.

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27

Central Computer & Telecommunications Agency. Cable Infrastructure Strategy (IT Infrastructure Library). Stationery Office Books, 1990.

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28

Commerce, Office of Government. Ict Infrastructure Management (It Infrastructure Library Series). Stationery Office, 2002.

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29

Commerce, Office of Government. Ict Infrastructure Management (It Infrastructure Library Series). Stationery Office, 2002.

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30

Surviving IT Infrastructure Transitions (IT Infrastructure Library). Stationery Office Books, 1995.

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31

Capacity Management (It Infrastructure Library). Stationery Office Books (TSO), 1991.

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32

Central Computer & Telecommunications Agency. Unattended Operating (IT Infrastructure Library). Stationery Office Books, 1989.

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33

Ccta. Problem Management (IT Infrastructure Library). 9th ed. Stationery Office Books (TSO), 1990.

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34

Change Management (IT Infrastructure Library). Stationery Office Books (TSO), 1989.

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35

Central Computer & Telecommunications Agency. Accommodation Specification (IT Infrastructure Library). Stationery Office Books, 1991.

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36

Ccta. Configuration Management (IT Infrastructure Library). Stationery Office Books (TSO), 1990.

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37

Ccta and Brian Johnson. Availability Management (It Infrastructure Library). Stationery Office Books (TSO), 1992.

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38

Customer Liaison (IT Infrastructure Library). Stationery Office Books (TSO), 1990.

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39

Ccta. Help Desk (IT Infrastructure Library). 6th ed. Stationery Office Books (TSO), 1989.

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40

Contingency Planning (IT Infrastructure Library). Stationery Office Books (TSO), 1989.

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41

Ccta. Information Technology Infrastructure Library Practices for Small Information Technology Units (It Infrastructure Library). Stationery Office Books (TSO), 1995.

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42

Planning and Control for It Services It Infrastructure Library Series (IT Infrastructure Library). Stationery Office Books (TSO), 1994.

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43

Ccta. Information Technology Infrastructure Library Practices for Small Information Technology Units (It Infrastructure Library). Stationery Office Books (TSO), 1995.

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44

Ccta. An Introduction to Information Technology Infrastructure Planning (Open Infrastructure Library). Stationery Office Books (TSO), 1995.

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45

Central Computer & Telecommunications Agency. Specification and Management of a Cable Infrastructure (IT Infrastructure Library). Stationery Office Books, 1991.

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46

Cazemier, Jacques A., Paul L. Overbeek, and Louk M. Peters. Security Management (It Infrastructure Library Series). Stationery Office, 2000.

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47

Service Level Management (IT Infrastructure Library). Stationery Office Books, 1989.

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48

Ccta and Brian Johnson. Software Lifecycle Support (It Infrastructure Library). Stationery Office Books (TSO), 1993.

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49

Central Computer & Telecommunications Agency. Secure Power Supplies (IT Infrastructure Library). Stationery Office Books, 1993.

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50

Managing Facilities Management (IT Infrastructure Library). Stationery Office Books (TSO), 1990.

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