Relevant bibliographies by topics / IT Service Management System

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'IT Service Management System'

Author: Grafiati
Published: 4 June 2025
Last updated: 1 August 2025

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Journal articles on the topic "IT Service Management System"

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Sawant, Prof Aparna. "Farming Services Management System." International Journal for Research in Applied Science and Engineering Technology 9, no. VII (2021): 440–46. http://dx.doi.org/10.22214/ijraset.2021.36360.

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In India, 70% people are related directly or indirectly to farming. The major challenge for farmers to get farmer related services like labour and tractor related services because of poor communication between service providers and farmers . The FSMS (Farming Services Management System) will provide the convenient way by which farmers will get various farming related services like labour services for planting, weeding, cutting etc. and tractor services like ploughing, rotatory machine, moving heavy weights etc. The system will provide the list of service providers with charges according to the
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Boqing Feng, Boqing Feng, Xiaolei Xu Boqing Feng, Congxu Li Xiaolei Xu, Wenbin Liu Congxu Li, and Mohan Liu Wenbin Liu. "GIS-Based Electric Service Resource Management System." 電腦學刊 34, no. 3 (2023): 387–97. http://dx.doi.org/10.53106/199115992023063403029.

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<p>With the increasing investment in railway construction, China’s railway transport network is now very sound, the number of operating miles is growing, and the operating speed has also made a qualitative leap. At the same time, the safety and reliability of the operation of railway signal cables and other electrical equipment has also put forward higher requirements. At the present stage, the management of railway electrical services equipment mainly relies on manual management, which is cumbersome, inefficient and unsuitable for multi-user sharing. At the same time, the structure of r
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Shende, Snehal B., and Prajakta P. Chapke. "Cloud Database Management System (CDBMS)." COMPUSOFT: An International Journal of Advanced Computer Technology 04, no. 01 (2015): 1462–66. https://doi.org/10.5281/zenodo.14768513.

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Cloud database management system is a distributed database that delivers computing as a service. It is sharing of web infrastructure for resources, software and information over a network. The cloud is used as a storage location and database can be accessed and computed from anywhere. The large number of web application makes the use of distributed storage solution in order to scale up. It enables user to outsource the resource and services to the third party server. This paper include, the recent trend in cloud service based on database management system and offering it as one of the services
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KS, Ms Surabhi, and S. Kiranraj. "Mobile Shop Management System." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 08, no. 09 (2024): 1–4. http://dx.doi.org/10.55041/ijsrem37635.

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The "Mobile Shop Management System" project is designed to automate the operations of a mobile shop, focusing on managing product details, customer information, employee data, sales, and services. The system uses Visual Basic .NET for the front-end and SQL Server for the back-end, providing a user-friendly interface to improve efficiency by automating tasks like inventory updates, billing, and report generation. Key features of the system include: 1. Customer and Employee Profiles: Maintains detailed records of customers and employees, with unique identifiers to avoid duplication. 2. Inventory
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A.R., Akhmedjanov. "Competency-based Human Resources Management System at Service Enterprises." Journal of Advanced Research in Dynamical and Control Systems 12, SP7 (2020): 144–49. http://dx.doi.org/10.5373/jardcs/v12sp7/20202092.

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Dhanvijay, Nikita Ishwar. "AI-Based Smart Utility Management System." International Journal for Research in Applied Science and Engineering Technology 13, no. 3 (2025): 186–88. https://doi.org/10.22214/ijraset.2025.67207.

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This research explores the development and implementation of an AI-based Smart Utility Management System that allows users to book home services such as cleaning, electrical, plumbing, and more. The system integrates AI-powered features like personalized user experiences, chatbots, predictive analytics, image recognition, and smart scheduling to enhance efficiency and user satisfaction. Additionally, it incorporates non-AI features like user dashboards, loyalty programs, multilingual support, and service provider profiles to improve accessibility and engagement. This paper outlines the system’
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Wu, Su Yan, and Wen Bo Li. "Research on Knowledge Service Oriented Expert Management System." Applied Mechanics and Materials 519-520 (February 2014): 1568–71. http://dx.doi.org/10.4028/www.scientific.net/amm.519-520.1568.

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The distinctive characteristics of knowledge service oriented expert management system needs to have instant, on-demand service, accurate service, comprehensive services, and personalized service. In order to meet the requirements of the establishment of this system, this paper studied the construction of expert resources and expert retrieval services , and The crowdsourcing technology-based open expert body build, experts of different heterogeneous data sources access to information based expert body interaction semantics expert retrieval method
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Zhao, Huan, and Qiu Hong Wu. "Custom Service Support Management Information System." Applied Mechanics and Materials 687-691 (November 2014): 4840–43. http://dx.doi.org/10.4028/www.scientific.net/amm.687-691.4840.

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In the era of the Internet as the core of globalization the interaction of enterprises, enterprises are faced with a series of thorny issues about how to make social relations resources into corporate sales and development resources. In the past Management strategy is from product-centric to customer-centric. If the companies want to survival and development, we must establish a good relationship with closely customers. By a good corporate credit, high quality products, quality service, to attract new and old customers to standardize the management, warm and caring, and efficient services to s
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KUMAKI, K., I. NAKAGAWA, K. NAGAMI, T. OGISHI, and S. ANO. "A Hierarchical Service Management System for MPLS Network Services." IEICE Transactions on Communications E90-B, no. 10 (2007): 2764–71. http://dx.doi.org/10.1093/ietcom/e90-b.10.2764.

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Kotha, Shravan K., Michael P. Barnum, and David A. Bowen. "KeyCorp Service Excellence Management System." Interfaces 26, no. 1 (1996): 54–74. http://dx.doi.org/10.1287/inte.26.1.54.

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Dissertations / Theses on the topic "IT Service Management System"

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Tang, Liang. "Event Mining for System and Service Management." FIU Digital Commons, 2014. http://digitalcommons.fiu.edu/etd/1442.

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Modern IT infrastructures are constructed by large scale computing systems and administered by IT service providers. Manually maintaining such large computing systems is costly and inefficient. Service providers often seek automatic or semi-automatic methodologies of detecting and resolving system issues to improve their service quality and efficiency. This dissertation investigates several data-driven approaches for assisting service providers in achieving this goal. The detailed problems studied by these approaches can be categorized into the three aspects in the service workflow: 1) preproc
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Yoo, Jang Hoon S. M. Massachusetts Institute of Technology. "Service platform strategy : social networking and mobile service platform perspectives." Thesis, Massachusetts Institute of Technology, 2011. http://hdl.handle.net/1721.1/67572.

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Thesis (S.M. in Engineering and Management)--Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, 2011.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (p. 99-101).<br>The significance of the service platform is increasing, while studies on this phenomenon remain scarce and insufficient. Most of the researches focus on products, market segmentation and how platform triggers innovation and there's a lack of researches that focus on services, the fast growing industry nowadays. In analyzing the service platform
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Padgett, James Joseph. "A management system for service level agreements in grid based systems." Thesis, University of Leeds, 2006. http://etheses.whiterose.ac.uk/1348/.

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Grid based systems have increased the opportunity for users to deploy and execute their applications using Grid resources. These resources have varying reliability and performability, particularly when demand is high. If a Grid application is executed at such times, performance may suffer and results may be delayed. In order to overcome this problem, application management is needed to support Quality of Service (QoS) requirements. The Distributed Aircraft Maintenance Environment (DAME) is an example of a Grid based system in which users wish to attach application QoS requirements. In light of
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Spiniak, Juan (Spiniak Irarrazaval). "Digital help service opportunities for communication service providers in the convergent digital home." Thesis, Massachusetts Institute of Technology, 2010. http://hdl.handle.net/1721.1/67570.

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Thesis (S.M. in Engineering and Management)--Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, February 2011.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (p. 97-100).<br>Homes are becoming increasingly connected as new technologies allow users to access media and information from any-device at anytime. Notebooks, HDTVs, smartphones, media servers, photo cameras, and video cameras, all form part of this new digital ecosystem where - the vision says - information and content will flow easily across devic
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Chowdhury, Abdullahi. "Enhancing service quality and reliability in intelligent traffic system." Thesis, Federation University Australia, 2020. http://researchonline.federation.edu.au/vital/access/HandleResolver/1959.17/173723.

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Intelligent Traffic Systems (ITS) can manage on-road traffic efficiently based on real-time traffic conditions, reduce delay at the intersections, and maintain the safety of the road users. However, emergency vehicles still struggle to meet their targeted response time, and an ITS is vulnerable to various types of attacks, including cyberattacks. To address these issues, in this dissertation, we introduce three techniques that enhance the service quality and reliability of an ITS. First, an innovative Emergency Vehicle Priority System (EVPS) is presented to assist an Emergency Vehicle (EV) in
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Kwok, Kai-chiu Jim. "The performance management system of the Customs & Excise Department." Hong Kong : University of Hong Kong, 1997. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18596137.

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Fadel, Etimad A. "Distributed systems management service." Thesis, De Montfort University, 2007. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.438881.

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Wolf, Verena [Verfasser]. "Service system innovation: an ambidexterity perspective / Verena Wolf." Paderborn : Universitätsbibliothek, 2020. http://d-nb.info/122609743X/34.

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Lee, Jinhwan. "Context-based Service Performance Profile Management System in SOA." Thesis, University of California, Irvine, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3599358.

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<p> Service-Oriented Architecture (SOA) is a software paradigm for providing a uniform means to discover, interact with and use capabilities to produce desired effects consistent with measurable preconditions and expectation. SOA also provides a framework for service composition by putting together of a number of services to make a more complex one to fulfill a business process and service reconfiguration by replacing faulty services with better performing services to have seamless business process execution. In general, service integration tries to maximize the performance of a business proce
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Gombera, Peter Pachipano. "A risk management system for healthcare facilities service operators." Thesis, University of Derby, 2003. http://hdl.handle.net/10545/202349.

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Books on the topic "IT Service Management System"

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Massachusetts. General Court. House of Representatives. Committee on Post Audit and Oversight. Management review: Civil service system. The Committee, 1988.

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National Tire Dealers and Retreaders Association (U.S.)., ed. Brake system service. National Tire Dealers and Retreaders Association, 1988.

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Tao, Fei, Lin Zhang, and Yefa Hu. Resource Service Management in Manufacturing Grid System. John Wiley & Sons, Inc., 2011. http://dx.doi.org/10.1002/9781118288764.

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1966-, Zhang Lin, and Hu Yefa, eds. Resource service management in manufacturing grid system. John Wiley & Sons, 2011.

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Meyler, Kerrie. System center service manager 2010 unleashed. Sams, 2012.

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author, Kohtala Cindy, Srinivasan Amrit author, Xin Liu author, Fusakul Moi author, Sateesh Deepta author, and Diehl J. C. author, eds. Product-Service System Design for Sustainability. Taylor and Francis, 2017.

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Golomshtok, Alexander. .NET System Management Services. Apress, 2003. http://dx.doi.org/10.1007/978-1-4302-0757-3.

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Gombera, Peter Pachipano. A risk management system for healthcare facilities service operators. University of Derby], 2003.

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Griffin, Anna H. Achieving quality control in the foodservice system. Continental Consultants, 1987.

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Malik, Zaki. Trust Management for Service-Oriented Environments. Springer-Verlag US, 2009.

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Book chapters on the topic "IT Service Management System"

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Toeroe, Maria. "Services Needed for System Management." In Service Availability. John Wiley & Sons, Ltd, 2012. http://dx.doi.org/10.1002/9781119941378.ch8.

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Berezhetskyi, Vladyslav, Artur Tomczak, Daniel Soliwoda, and Emiljana Hoti. "Event Management Service System." In Advances in Intelligent Networking and Collaborative Systems. Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-29035-1_15.

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Maleyeff, John. "Quality system creation and deployment." In Quality Service Management. Routledge, 2022. http://dx.doi.org/10.4324/9781003199014-14.

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Woźniak, Dariusz, Babak Gohardani, Emil Majchrzak, Emiljana Hoti, and Oksana Urikova. "Product Lifecycle Management Service System." In Advances in Intelligent Networking and Collaborative Systems. Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-29035-1_51.

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Martin, Dominik, Niklas Kühl, and Johannes Kunze von Bischhoffshausen. "Smart Services: A Condition Monitoring Use Case Utilizing System-Wide Analyses." In Smart Service Management. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-58182-4_16.

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Schouten, Ton, and Patrick Moriarty. "From system to service - scaling up." In Community Water, Community Management. Practical Action Publishing, 2003. http://dx.doi.org/10.3362/9781780441061.016.

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Xu, Jianfeng, Fuhui Sun, and Qiwei Chen. "Big Data Management and Service." In Introduction to the Smart Court System-of-Systems Engineering Project of China. Springer Nature Singapore, 2022. http://dx.doi.org/10.1007/978-981-19-2382-1_5.

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Holloway, Melanie. "Basic System Design - CSLAB.KOM." In Service Level Management in Cloud Computing. Springer Fachmedien Wiesbaden, 2017. http://dx.doi.org/10.1007/978-3-658-18773-6_4.

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Kuoppakangas, Päivikki, Jari Stenvall, and Ilpo Laitinen. "Public Service Systems: Meaningful Public Service." In Governance and Public Management. Springer International Publishing, 2023. http://dx.doi.org/10.1007/978-3-031-34862-4_11.

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Martin, Dominik, Niklas Kühl, and Maria Maleshkova. "Grasping the Terminology: Smart Services, Smart Service Systems, and Cyber-Physical Systems." In Smart Service Management. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-58182-4_2.

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Conference papers on the topic "IT Service Management System"

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Graves, David Bernhard Michelsen. "IT Services Management IT Service Inventory." In 2010 43rd Hawaii International Conference on System Sciences. IEEE, 2010. http://dx.doi.org/10.1109/hicss.2010.245.

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Wang, W. L., K. J. Lin, C. T. Huang, and C. H. Chiu. "A RFID-enabled gym management system." In 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010). IEEE, 2010. http://dx.doi.org/10.1109/icsssm.2010.5530117.

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Konno, Shoji. "Service oriented organizational management system for an information systems business." In 2012 9th International Conference on Service Systems and Service Management (ICSSSM 2012). IEEE, 2012. http://dx.doi.org/10.1109/icsssm.2012.6252338.

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Liang, Yawei, and Laixi Li. "Integration of Intelligent Supply Chain Management (SCM) System." In 2007 International Conference on Service Systems and Service Management. IEEE, 2007. http://dx.doi.org/10.1109/icsssm.2007.4280198.

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Zhuang, Yufeng, and Yarong Wang. "Research and design of the credit management of retail management system—with the UFIDA chain retail management system as an example." In 2012 9th International Conference on Service Systems and Service Management (ICSSSM 2012). IEEE, 2012. http://dx.doi.org/10.1109/icsssm.2012.6252211.

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Dorn, Jurgen, and Hannes Werthner. "Service-Oriented Resource Management." In 2008 41st Annual Hawaii International Conference on System Sciences. IEEE, 2008. http://dx.doi.org/10.1109/hicss.2008.390.

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Xiao-xiong, Weng, Hong Qin-min, and Tan Yu-an. "OGSA-Based Traffic Information System." In 2006 International Conference on Service Systems and Service Management. IEEE, 2006. http://dx.doi.org/10.1109/icsssm.2006.320771.

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Ananraya, Kanin, and Veeris Ammarapala. "The development of highways assets management system." In 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010). IEEE, 2010. http://dx.doi.org/10.1109/icsssm.2010.5530102.

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Qiaoyun, Yun, and Liu Bin. "Returns Management Information System: A Case of Paint Manufacturers." In 2007 International Conference on Service Systems and Service Management. IEEE, 2007. http://dx.doi.org/10.1109/icsssm.2007.4280204.

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Kato, Toshihiro, Ken Ukai, Yuki Kodama, Yousuke Tsukumori, Yoshinobu Ando, and Makoto Mizukawa. "Investigation of service management system design of RT-service." In 2009 IEEE International Conference on Fuzzy Systems (FUZZ-IEEE). IEEE, 2009. http://dx.doi.org/10.1109/fuzzy.2009.5277175.

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Reports on the topic "IT Service Management System"

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Larson, Kurt, and Jeffrey G. Kirby. Self-Help Service Center Management System User's Manual: Version 2.5. Defense Technical Information Center, 1994. http://dx.doi.org/10.21236/ada280962.

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Levin, Timothy, and Cynthia Irvine. Quality of Security Service in a Resource Management System Benefit Function. Defense Technical Information Center, 1999. http://dx.doi.org/10.21236/ada371457.

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Young, Wilbert R. Service Quality Management Systems: An Annotated Bibliography. Defense Technical Information Center, 1992. http://dx.doi.org/10.21236/ada251382.

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Shen, Shiyu, Yuhui Zhai, and Yanfeng Ouyang. Planning and Dynamic Management of Autonomous Modular Mobility Services. Illinois Center for Transportation, 2024. https://doi.org/10.36501/0197-9191/24-029.

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As we enter the next era of autonomous driving, robo-vehicles (which serve as low-cost and fully compliant drivers) are replacing conventional chauffeured services in the mobility market. During just the last few years, companies like Waymo Inc. and Cruise Inc. have already offered fully driverless robo-taxi services to the general public in cities like Phoenix and San Francisco. The rapid evolution of autonomous vehicles is anticipated to reshape the shared mobility market very soon. This project aims to address the following open questions. At the operational level, how should modular units
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Hwang, John, and Ed Savacool. Strategic Mobility 21. Service Oriented Architecture (SOA) Reference Model - Global Transportation Management System Architecture. Defense Technical Information Center, 2009. http://dx.doi.org/10.21236/ada525840.

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Aghajanzadeh, Arian, Peter L. Therkelsen, Prakash Rao, and Aimee T. McKane. Global Impact Estimation of ISO 50001 Energy Management System for Industrial and Service Sectors. Office of Scientific and Technical Information (OSTI), 2016. http://dx.doi.org/10.2172/1342941.

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Kirby, Jeffrey G., Jeffrey D. Moll, and Kurt A. Larson. Review of the Current Implementation Procedures for the Self Help Service Center Management System. Defense Technical Information Center, 1996. http://dx.doi.org/10.21236/ada316449.

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Barber, D. S., D. L. Brockman, and L. D. Buxton. Integrated Services Management System (ISMS): A management and decision making tool. Office of Scientific and Technical Information (OSTI), 1995. http://dx.doi.org/10.2172/120884.

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Kagal, Lalana, Sasikanth Avancha, Vladimir Korolev, Anupam Joshi, and Tim Finin. An Approach to Dynamic Service Management in Pervasive Computing Systems. Defense Technical Information Center, 2005. http://dx.doi.org/10.21236/ada440419.

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Patrick, M., and W. Murwin. Data Over Cable System Interface Specification Quality of Service Management Information Base (DOCSIS-QoS MIB). RFC Editor, 2006. http://dx.doi.org/10.17487/rfc4323.

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