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Journal articles on the topic 'IT / telecom companies'

Author: Grafiati

Published: 11 December 2022

Last updated: 19 July 2025

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1

Alafi, Khaled K. "Customer Awareness of the Social Responsibility and Its Relation to Loyalty." International Journal of Business and Management 13, no. 6 (2018): 144. http://dx.doi.org/10.5539/ijbm.v13n6p144.

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Purpose: To discover the extent to which customers understand the social responsibility practices by Telecom companies operating in Jordan and their loyalty to these companies.Methodology: A case study questionnaire was administered to 380 respondents dealing with Telecom companies operating in Jordan those companies play a significant role in Jordan economy over a month in 2017, with results from Likert scalesAnalysis using descriptive analysis and correlation to analyze customers awareness and loyalty toward telecom companies operating in Jordan practicing social responsibility. Results: Ana

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Chris-Sanctus, Ogu Esomchi, Ogbanje Sunday, Ejiofor Chukwuemeka Chinedu, and Semshak Danladi Kassem. "The Use of Licensing to Promote Competition among Telecom Operators and the Growth of Mobile Telecommunication Networks in Nigeria, 2011-2022." International Journal of Membrane Science and Technology 10, no. 5 (2024): 997–1006. http://dx.doi.org/10.15379/ijmst.v10i5.3640.

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Many practitioners and investors have praised the use of licensing to enhance competition in the telecom sector due to its real effects on the Nigerian economy. However, since 2011, subscribers in the industry have had a mixed experience with the license issue due to problems with telecom companies' exploitative tendencies and antics, which make it difficult for customers to acquire reliable and reasonably priced telecoms services. With a focus on the institutional and legal safeguards put in place by the government to ensure that the operators abide by the licensing and regulation powers gran

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Zhang, Tianyuan, Sérgio Moro, and Ricardo F. Ramos. "A Data-Driven Approach to Improve Customer Churn Prediction Based on Telecom Customer Segmentation." Future Internet 14, no. 3 (2022): 94. http://dx.doi.org/10.3390/fi14030094.

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Numerous valuable clients can be lost to competitors in the telecommunication industry, leading to profit loss. Thus, understanding the reasons for client churn is vital for telecommunication companies. This study aimed to develop a churn prediction model to predict telecom client churn through customer segmentation. Data were collected from three major Chinese telecom companies, and Fisher discriminant equations and logistic regression analysis were used to build a telecom customer churn prediction model. According to the results, it can be concluded that the telecom customer churn model cons

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Krakauer, Patricia Viveiros de Castro, Jaércio Alex Silva Barbosa, and Rita de Cácia Rodrigues de Oliveira Knop. "Business network for telecommunication companies: Algar Telecom case." Revista Ibero-Americana de Estratégia 14, no. 1 (2015): 76–89. http://dx.doi.org/10.5585/ijsm.v14i1.2147.

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This study turns to the topic of business networking in telecom companies and has as its object of study Algar Telecom,which stands out for being one of the most innovative and profitable companies in the telecommunications industry.Through research we sought to investigate the intensity of the business formed by Algar Telecom network, aiming tounderstanding witch theoretical foundations may apply to the telecommunications sector. Was done a literature reviewcovering topics related to telecommunications and business networking companies, these data formed the foundation forconducting the empir

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Kamieniecki, Wojciech. "EVA as a Tool for Estimation of Management Eﬃciency and Value Creation in Polish Telecom Sector". Journal of Telecommunications and Information Technology, № 4 (30 грудня 2016): 31–38. http://dx.doi.org/10.26636/jtit.2016.4.760.

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The paper presents results of empirical study on creation of added value in Polish telecom sector, based on Economic Value Added (EVA) indicator. First, an EVA analysis was performed for publicly traded telecom companies. Next, the eﬀectiveness of EVA itself in management of telecom companies was evaluated. A statistical analysis was made to investigate dependence between EVA and other indicators of company value, conﬁrming that EVA sign and magnitude are in agreement with indicators based on data from ﬁnancial books. Finally, the eﬀectiveness of using EVA for prediction of market capitalizati

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Prasad, Malla Satya, and K. S. Srinivas. "Exigency of OSHA Standards Concerning Indian Telecom Riggers." International Journal of Electronics, Communications, and Measurement Engineering 10, no. 2 (2021): 33–50. http://dx.doi.org/10.4018/ijecme.2021070103.

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Telecom towers play the utmost important role in mobile communication whereas riggers (tower workers/climbers) are the backbone to erect and maintain such tower infrastructure. Work on telecom towers includes tower structure work, hoisting and de hoisting of various types of antennas, RF cable laying and connectorization. The purpose of this article is to identify gaps among stakeholders in adopting safety standards to protect telecom tower riggers in Indian telecom domain and proposed framework for establishing Occupational, Safety and Health Administration (OSHA) standards for Indian telecom

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Adl, Ammar, and Abdelsadeq Khamis Elfergany. "Tracking How a Change in a Telecom Service Affects Its Customers Using Sentiment Analysis and Personality Insight." International Journal of Service Science, Management, Engineering, and Technology 11, no. 3 (2020): 33–46. http://dx.doi.org/10.4018/ijssmet.2020070103.

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Tracking the effect of change a telecom service on customer feeling is an important process for telecom companies. As a result of tangible growth and large competition among telecom companies, customer retention and satisfaction are the most important challenges faced by telecom companies nowadays. Customer retention can be achieved by identifying the feeling of the telecom customers after changing service and take care of the customers by modifying the services that aren't accepted by its customers. Hence, this article was done by using a combination of four stages of: text pre-processing, pe

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Khan, Tasneem, Mohd Shamim, and Mohammad Azeem Khan. "Leverage strategies of Indian telecom sector: a dynamic panel data approach." Indian Growth and Development Review 15, no. 1 (2022): 139–64. http://dx.doi.org/10.1108/igdr-03-2021-0045.

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Purpose The purpose of this paper is to examine the optimal leverage ratio, speed of adjustment, and which factors contribute to achieving the target of selected telecom companies in a partial adjustment framework from 2008 to 2017. Further is to analyze the likelihood of bankruptcy of sample companies by Altman Z-Score model and to suggest which theory of capitals structure is better in explaining leverage strategies and judicious mix of debt and equity structure of the selected telecom companies. Design/methodology/approach This paper chooses a partial adjustment model and uses the generaliz

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Hammami, Samir Marwan. "Digital leadership moderating effect in improving the organisational performance of telecom companies through the organisational knowledge capabilities pillars." Journal of Infrastructure, Policy and Development 8, no. 13 (2024): 6220. http://dx.doi.org/10.24294/jipd6220.

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The main goal of this study is to assess the moderating role of digital leadership capabilities (DLC) in improving the overall performance of telecom companies through their organisational knowledge capabilities. The author builds a conceptual model with six hypotheses and tests them with data collected through an electronic questionnaire. The data is analysed using WarpPLS 8.0 software as an application of the structural equation modelling technique. The sample size included 528 participants. The study revealed that individual knowledge capability (IKC) does not significantly affect organisat

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Poorvik, H. S. "Working of Idea and Vodafone Merged Entity after the Merger has happened." Journal of Research and Review in Purchasing and Supply Management 2, no. 1 (2025): 50–59. https://doi.org/10.5281/zenodo.14922723.

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<em>This study mostly focuses on the union between mobile phone companies Idea Cellular and Vodafone India. The deal which is valued at $23 billion was announced on March 20th 2017 each of these two companies resulted in the creation of a new company valued at $23.2 billion totally transformed the market idea Vodafone gained the most users and emerged as the market leader while it took the second spot had over 320 million users by 2017 and had been the market leader in India for 15 consecutive years the joint deal happened for a few reasons but the biggest one was that reliance jio became part

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Nithya, Ramachandran, and Sharad Kelkar Abhijieet. "Financial Performance of Telecom Industry in Sultanate of Oman." Shanlax International Journal of Management 6, no. 3 (2019): 43–51. https://doi.org/10.5281/zenodo.2550065.

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The aim of the study was to analyse the financial performance of telecom companies in Oman.Annual reports of two telecom companies were collected for seven years (2010-2016) and the financial statement data was analysed using Z score model. The results of the analysis shows that the performance of Omantel was better than Ooredoo. The present study is a fundamental analysis of telecom companies in Sultanate of Oman. The study can provide an idea for the investors in which company they can make investments to earn more returns. The parameters selected for analysis proves to be useful to an inves

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Poghosyan, Mariam. "IMPORT AND TELECOM SECTOR REVENUE IN EXPLAINING THE MOTIVES TO INVEST IN INNOVATIVE TECHNOLOGY BY ARMENIAN OPERATORS." Региональные проблемы преобразования экономики, no. 8 (January 15, 2022): 72–77. http://dx.doi.org/10.26726/1812-7096-2021-8-72-77.

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By estimating the impact of real imports of innovative technologies and non-innovative equipment on the real revenue of the telecommunications operators; and the impact of real imports of non-innovative equipment and the real revenue of the telecommunications operators on the real revenue of the telecommunications operators in Armenia from the second half of 2014 till the end of 2020, we have identified which factors will mainly lead to the growth of the sector and force them to invest in innovative technology. According to the analysis of the econometric model #1, it can be said that companie

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Baroncelli, Alessandro. "Telecom Italia: Merging five companies into one." Long Range Planning 31, no. 3 (1998): 377–95. http://dx.doi.org/10.1016/s0024-6301(98)80005-8.

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Kim, Jong Sung. "A Study on the delivery of brand image information to consumers by telecom companies' SI(Store Identity) (through comparing SI between Korea telecom companies and foreign famous telecom companies)." Journal of the Korea Academia-Industrial cooperation Society 14, no. 6 (2013): 2639–44. http://dx.doi.org/10.5762/kais.2013.14.6.2639.

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15

Powell, Steven R. "On the Internationalization of the Wireless Telecommunications Industry." International Journal of Interdisciplinary Telecommunications and Networking 1, no. 4 (2009): 16–36. http://dx.doi.org/10.4018/jitn.2009092802.

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Companies can benefit from diversifying internationally. This article analyzes the internationalization efforts of six major European wireless telecommunications service providers: Telefonica, Deutsche Telekom, France Telecom, Vodafone, Telenor and TeliaSonera. Although all six companies have invested heavily in foreign markets, their internationalization paths have not been the same, resulting in foreign market portfolios with different characteristics. Utilizing a proportionate customer weighting scheme based on the number of subscribers controlled by a company in each market, the article ex

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Fageeri, Sallam Osman, S. Arockiasamy, and Aiman Moyaid Said. "Analyzing Customer Satisfaction Over Telecom Companies in Sudan Using Apriori Algorithm." SHS Web of Conferences 124 (2021): 03003. http://dx.doi.org/10.1051/shsconf/202112403003.

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With the rapid growth in the field of information and communication technology, the demand for telecommunications and internet services increased over the years. In Sudan, three reputed telecom companies provide these types of services. Although a great competition between these companies in order to attract more new customers and also to keep the existing customers satisfied, many new and existing customers still has some apprehensions over the difficulty on how to choose the best among the service providers in terms of full range of services with affordable cost. This study aims to measure t

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Achmad, Noor, and Suci Angelica. "Analisis Kinerja Perusahaan Sebelum dan Setelah Go Public." Jurnal Ilmiah Manajemen Kesatuan 1, no. 2 (2013): 149–58. http://dx.doi.org/10.37641/jimkes.v1i2.262.

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Go public is share offering activity or other effects done by issuers. The problem which will be revealed is whether the company’s performance after becoming public company increases compared with its performance before becoming public company.  The purpose of this study is to analyze whether there is an increase in firm’s performance before and after becoming public company in Indonesia Stock Exchange. In this study the author carried out analysis on the performance of PT Bakrie Telecom Tbk. and PT Mobile-8 Telecom Tbk. The analysis on the issuers was done due to they are included in th

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Naz, Farheen, Ayman Alshaabani, Ildikó Rudnák, and Róbert Magda. "Role of Service Quality in Improving Customer Loyalty towards Telecom Companies in Hungary during the COVID-19 Pandemic." Economies 9, no. 4 (2021): 200. http://dx.doi.org/10.3390/economies9040200.

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The telecommunication sector is one of the most rapidly growing sectors in the world. The COVID-19 pandemic has created an increased dependence of customers on telecommunications to continue their work and studies. The increased usage of internet and telecom services during the COVID-19 pandemic has brought many risks and challenges for the telecom companies to meet the requirements of the consumers. In this regard, it is crucial to understand the factors affecting customer loyalty towards telecom companies during the COVID-19 pandemic. This study is conducted to evaluate the effect of service

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Dhotre, Prof Soniya, Sanskruti Galange, Shweta Awasarmol, and Mayuri Patil. "Customer Retention Analysis for Telecom Industry." International Journal for Research in Applied Science and Engineering Technology 12, no. 4 (2024): 4661–67. http://dx.doi.org/10.22214/ijraset.2024.61094.

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Abstract: In today’s highly competitive telecom industry, retaining customers is vital for sustaining business growth and profitability. Customer churn, the phenomenon where customers switch from one service provider to another, poses a significant challenge for telecom companies. Predicting churn can help these companies take proactive measures to retain valuable customers. This study explores the application of machine learning algorithms for predicting customer churn in the telecom industry. Additionally, the research contributes to the existing body of knowledge in the field of customer ch

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Dhotre, Prof Soniya, Sanskruti Galange, Shweta Awasarmol, Mayuri Patil, and Raviraj Malule. "Customer Retention Analysis for Telecom Industry." International Journal for Research in Applied Science and Engineering Technology 11, no. 11 (2023): 1484–88. http://dx.doi.org/10.22214/ijraset.2023.56804.

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Abstract: In today’s highly competitive telecom industry, retaining customers is vital for sustaining business growth and profitability. Customer churn, the phenomenon where customers switch from one service provider to another, poses a significant challenge for telecom companies. Predicting churn can help these companies take proactive measures to retain valuable customers. This study explores the application of machine learning algorithms for predicting customer churn in the telecom industry. Additionally, the research contributes to the existing body of knowledge in the field of customer ch

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Benayan, Mohammed, and Marsail Obeidat. "Understanding the digital transformation on the telecom companies and covid19 effect on the employment." International Journal of Engineering & Technology 13, no. 1 (2024): 60–67. http://dx.doi.org/10.14419/mdxfkw25.

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This article delves into the digital transformation on the telecom companies and COVID-19 effect on the employment explores the impact of digital transformation in the telecommunications sector, particularly in the context of the COVID-19 pandemic. It examines how digital advancements have reshaped corporate processes, culture, and customer experiences, leading to significant changes in the telecom industry. The research also delves into the effects of these transformations on employment within telecom companies, both before and after the COVID-19 outbreak. The document aims to understand the

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Bhadani, Abhay Kumar, Ravi Shankar, and D. Vijay Rao. "Modeling the barriers of service adoption in rural Indian telecom using integrated ISM-ANP." Journal of Modelling in Management 11, no. 1 (2016): 2–25. http://dx.doi.org/10.1108/jm2-09-2013-0041.

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Purpose – This paper aims to understand and identify the various barriers in adopting new telecom services in rural areas for improving the penetration and revenue of the telecom companies. These barriers are modeled to study their inter-relationships and prioritize them for strategizing appropriate management action plans. Design/methodology/approach – Delphi technique has been used to form a consensus with the telecom managers working in rural areas to finalize the barriers. An integrated Interpretive Structural Modeling–Analytic Network Process (ISM–ANP) approach has been adopted to establi

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Ramzan, M., M. S. Farooq, A. Zamir, W. Akhtar, M. Ilyas, and H. U. Khan. "An Analysis of Issues for Adoption of Cloud Computing in Telecom Industries." Engineering, Technology & Applied Science Research 8, no. 4 (2018): 3157–61. http://dx.doi.org/10.48084/etasr.2101.

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In the modern era companies seek the use of modern technologies in order to upgrade their infrastructure and enhance their business growth. The use of business intelligence, data science and cloud computing (CC) has become an integral part of business. Different factors play important role in the adoption of cloud services. An organization willing to adopt cloud services should consider them. This paper explores the factors and addresses the issues in implementing and deploying CC in telecom companies. In addition, this study also shares the benefits of utilizing CC which is a novel technical

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Ramzan, Muhammad, Muhammad Shaoib Farooq, Ammara Zamir, Waseem Akhtar, Mahwish Ilyas, and Hikmat Ullah Khan. "An Analysis of Issues for Adoption of Cloud Computing in Telecom Industries." Engineering, Technology & Applied Science Research 8, no. 4 (2018): 3157–61. https://doi.org/10.5281/zenodo.1450643.

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In the modern era companies seek the use of modern technologies in order to upgrade their infrastructure and enhance their business growth. The use of business intelligence, data science and cloud computing (CC) has become an integral part of business. Different factors play important role in the adoption of cloud services. An organization willing to adopt cloud services should consider them. This paper explores the factors and addresses the issues in implementing and deploying CC in telecom companies. In addition, this study also shares the benefits of utilizing CC which is a novel technical

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Manyaga, Fawz, and Umit Hacioglu. "Examining the impact of mobile telecom service characteristics on consumer satisfaction in urban Uganda." International Journal of Research in Business and Social Science (2147- 4478) 10, no. 6 (2021): 19–33. http://dx.doi.org/10.20525/ijrbs.v10i6.1382.

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This paper aims to examine the impact of mobile telecom service characteristics on consumer satisfaction in urban Uganda, using a Servqual model. The association between customer satisfaction level and service quality characteristics has been tested with a regression analysis. In this study, assurance as a Servqual dimension has been substituted with tariffs to exhibit its effect on customers’ satisfaction levels. Findings verified that some of the Servqual dimensions including reliability, empathy, and responsiveness have been positively affecting the customer satisfaction level in the Uganda

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Nurlela. "Financial Distress Analysis with Springate and Zmijewski Model at PT. Smartfren Telecom, Tbk and PT. Bakrie Telecom.Tbk." Journal of Accounting and Finance (JAFIN) 1, no. 01 (2022): 1–10. http://dx.doi.org/10.55445/jafin.v1i01.1.

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Financial distress is a situation where companies are experiencing financial difficulties that can lead companies to go failed. Springate and Zmijewski models are models that can be used to assess the financial distress in a company. Problems in this research lies in the object of research where PT. Smartfren Telecom, Tbk and PT. Bakrie Telecom, Tbk is a telecommunication company that uses CDMA network. This company suffered losses since 2011 but still able to stand up to now. The purpose of this study to determine financial distress at PT. Smartfren Telecom, Tbk and PT. Bakrie Telecom, Tbk us

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Desta, Endalkachew, and Chalchissa Amantie. "Investigating the Relationship Between Brand Equity and Customer Loyalty the Moderating Effect of Customer Satisfaction in the Telecom Industry." International Journal of Business and Economics Research 13, no. 2 (2024): 21–35. http://dx.doi.org/10.11648/j.ijber.20241302.11.

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The study explores the connection between brand equity and customer loyalty in the telecom industry. It specifically examines how customer satisfaction plays a moderating role in this relationship. The research employed structural equation modeling and involved 386 Ethio telecom customers. Several aspects were evaluated, including reliability, convergent validity, and sample adequacy. The study&apos;s findings highlight a strong positive correlation between brand equity and customer loyalty within the telecom industry. Factors such as positive brand image, perceived quality, brand awarenes

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Kwajaffa, Bitrus Fulani. "Effect of Marketing and Organisational Innovations on Performance of Telecommunication Companies in Nigeria." International Journal of Scientific and Management Research 06, no. 07 (2023): 204–17. http://dx.doi.org/10.37502/ijsmr.2023.6712.

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Because of the dynamism and competition in today's business environment, firms that wish to compete and endure for a long time must adopt new techniques. The general population of Nigeria has the impression that the nation's telecommunications operating businesses are not only doing well, but also extremely profitable. However, a recent assessment by the industry watchdog, the Nigerian Communications Commission (NCC, 2020), revealed that despite the significant investment made by these telecom businesses, the overall sector performance has decreased. This served as the basis for this study, wh

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Heggde, Githa. "Strategies for Sustainable Channel Relations in Mobile Telecom Sector." Journal of Economics and Behavioral Studies 1, no. 1 (2011): 7–18. http://dx.doi.org/10.22610/jebs.v1i1.216.

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The telecom sector in India largely comprises of wireless connections for phones. As of today, there are approximately 21 network providers in the country with about 7 per each circle, each offering competitive pricing to the consumers. The main objective of the study is to provide an accurate role for the company executive in developing channel relations. Further to this, the study explores the strategies which can sustain a good working relationship between the company and its channel members in the mobile telecom sector. The constructs identified for developing sustainable relationships wer

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Dai, Xuhao. "Machine learning based churn prediction in telecom." Highlights in Science, Engineering and Technology 68 (October 9, 2023): 212–22. http://dx.doi.org/10.54097/hset.v68i.12068.

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In the new era of continuous social development, the level of information technology service construction is also increasing, among which the telecommunications service industry has also developed into a relatively large business cluster under this trend. Due to fierce commercial competition, telecommunication companies also face the problem of losing customers. Asking telecom companies to determine the trend of customer churn from the huge amount of customer information data has become a challenge for all telecom companies to solve. This paper takes a telecom company as a reference, using a l

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Ahmad, Zubair. "TELECOM TANGLED WIRES." International Journal of Research -GRANTHAALAYAH 8, no. 12 (2021): 295–305. http://dx.doi.org/10.29121/granthaalayah.v8.i12.2020.2762.

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In India upto 1995 landline telephones are using by people of India. The connection of telephone is very limited to the general public and many times user approaches to the M.P., M.L.A. for himself to write a letter in favour for them to get the permission for the telephone connection. In August 1995, then Chief Minister of West Bengal, Jyoti Basu made the first mobile phone call in India to then Union Telecom Minister Sukhram. Sixteen years later 4G services were launched in Kolkata in 2012. When the mobile network launches in India there are two companies who work separately in the field nam

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Moshed, Amer, and Sameer Al-Jabaly. "Enhancing marketing success in Jordanian telecom: Strategic IoT integration and brand relationship management for maximized consumer loyalty." Journal of Infrastructure, Policy and Development 8, no. 6 (2024): 3858. http://dx.doi.org/10.24294/jipd.v8i6.3858.

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This study explores how Jordanian telecom companies can balance Internet of Things (IoT) driven automation with maintaining genuine consumer-brand connections. It seeks strategies that blend IoT automation with personalized engagement to foster lasting consumer loyalty. Employing qualitative research via semi-structured interviews with IT and customer service managers from Jordanian telecom companies. IoT-driven automation in Jordan’s telecom sector revolutionizes consumer-brand relationships by enabling data-driven personalization. It emphasizes the importance of IoT proficiency, transformed

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Talele, Amit. "Customer Churn Prediction Using Machine Learning." INTERANTIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 02 (2025): 1–9. https://doi.org/10.55041/ijsrem41260.

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Customer attrition poses a major issue for the telecommunications sector, resulting in revenue decline and higher expenses for gaining new customers. Predicting churn accurately enables telecom companies to take proactive measures to retain customers. This study leverages specifically Random Forest, Decision Tree, and XGBoost, to develop a robust churn prediction model. These algorithms analyze customer behavioral data, including call duration, internet usage, billing history, and complaints, to identify potential churners. Decision Tree provides an interpretable model, Random Forest improves

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Shah, Zaib Sattar Muhammad Majid Mahmood Bagram Nadeem Ahmed Khan. "Impact Of Intellectual Potential On Performance With The Mediating Role Of Strategic Knowledge Management In The Telecommunication Sector Of Pakistan." Multicultural Education 7, no. 9 (2021): 19. https://doi.org/10.5281/zenodo.5367270.

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<em>Purpose:The purpose of study was to analyze impact of intellectual potential of human capital on telecom companies of Pakistan with the mediating role of strategic knowledge management. The impact of intellectual potential has been tested on performance of telecom companies of Pakistan. It also tested mediating role strategic knowledge management between intellectual potential and organizational performance.  Methodology and Design: Data was collected through online questionnaire from 150 employees of telecom companies in Pakistan.  Findings: Findings of study supported the model

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Xu, Tianpei, Ying Ma, Changyu Ao, Min Qu, and XiangHong Meng. "A Novel Telecom Customer Churn Analysis System Based on RFM Model and Feature Importance Ranking." Interdisciplinary Journal of Information, Knowledge, and Management 18 (2023): 719–37. http://dx.doi.org/10.28945/5192.

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Aim/Purpose: In this paper, we present an RFM model-based telecom customer churn system for better predicting and analyzing customer churn. Background: In the highly competitive telecom industry, customer churn is an important research topic in customer relationship management (CRM) for telecom companies that want to improve customer retention. Many researchers focus on a telecom customer churn analysis system to find out the customer churn factors for improving prediction accuracy. Methodology: The telecom customer churn analysis system consists of three main parts: customer segmentation, chu

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Bakhit, Wael. "Impact of Disruptive Innovations on Mobile Telecom Industry in Lebanon." International Journal of Research in Business and Social Science (2147-4478) 5, no. 3 (2016): 80–94. http://dx.doi.org/10.20525/ijrbs.v5i3.437.

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The telecommunication industry is different from other industries in the basis of innovation rate. This industry continuously provides end users with new technological generations and disruptive technologies. Due to the complexity of the nature of the product served, telecommunication industry is an important case to study in order to explain the real reasons for the challenges facing telecom companies. Researching in this area will explain why some companies survive while others fail. The wide range served technology innovations is most likely to result in rapid mutation of consumers’ spendin

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Otlyvanska, Halyna. "FINANCING OF INVESTMENT ACTIVITIES OF UKRAINIAN TELECOM COMPANIES." Economic Analysis, no. 27(4) (2017): 246–52. http://dx.doi.org/10.35774/econa2017.04.246.

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Introduction. Ukrainian telecommunication companies operate simultaneously in complex and unstable social and economic conditions. Currently the majority of domestic subscribers have a low level of effective demand. These factors are the main barriers for the effective financing of telecom providers’ investment activity. The purpose of the paper is to determine the conditions and trends of investment activity financing of the three Ukrainian telecommunication companies: Kyivstar, MTS Ukraine and Ukrtelecom. Method (methodology). The method of observation, method of comparison, method of genera

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Harkonen, Janne, Pekka Belt, Matti Mottonen, Pekka Kess, and Harri Haapasalo. "Analysing telecom companies using the Toyota NPD model." International Journal of Mobile Communications 7, no. 5 (2009): 544. http://dx.doi.org/10.1504/ijmc.2009.024392.

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Singh, Gurpreet, Sanjeev Kumar Garg, and Rakesh Ahlawat. "An empirical study of impact of customer retention policies on users followed by telecom companies." Multidisciplinary Reviews 8, no. 2 (2024): 2025039. http://dx.doi.org/10.31893/multirev.2025039.

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The objective of this study was to examine the effects of customer retention policies followed by various telecom companies in India. In the modern day, rivalry exists throughout each industry or subject. Therefore, the company must preserve its positive reputation. In light of something similar, the company consistently seeks to draw or keep customers to its identity and offerings by stepping up marketing operations that directly or indirectly impact its development and advancement in a cutthroat industry. For the analysis, the study surveyed 200 telecom customers, including mobile operators

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Ali Alootom, Abdalmalik. "The Impact of E-Human Resources Management on the Organizational Success of Telecommunications Companies Operating in Jordan." International Journal of Research and Review 10, no. 2 (2023): 412–29. http://dx.doi.org/10.52403/ijrr.20230251.

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This study's objective was to evaluate the impact of electronic human resource management with its dimensions (e-recruitment, e-training, e-performance evaluation, and e-compensation) on organizational success with its combined dimensions (organizational readiness, survival, and growth) in Jordanian telecom companies. The study employed a descriptive-analytical approach, and the study population included all employees of Jordanian telecommunications companies Orange, Umniah, and Zain. From the 433 upper and middle administrative levels, a proportional stratified sample of 2019 employees was dr

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GAUR, NEHA. "The Impact of IFRS Adoption on Share Price of Telecom Companies." INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 05 (2025): 1–9. https://doi.org/10.55041/ijsrem48393.

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The IFRS aims to ensure that the financial statements of publicly listed companies are prepared using uniform, clear, and comparable principles globally. Presently, IFRS has complete profiles for 167 jurisdictions, inclusive of European Union countries. Unlike the rest of the world, the United States employs a different system, which is the generally accepted accounting principles (GAAP). These are created by the International Accounting Standards Board (IASB). IFRS is often mixed up with International Accounting Standards (IAS) as it was issued in 2001 replacing older standards. This study is

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Hajar, Hassan Al Fazari, Asad Al Zadjali Maryam, and B. Vyas Tejas. "A Study on Consumer Behaviour Regarding Telecommunication Sector in Oman." International Journal of Engineering and Management Research 15, no. 2 (2025): 170–86. https://doi.org/10.5281/zenodo.15430260.

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This research discusses the topic (A study on consumer behaviour regarding telecommunication sector in Oman) this study explores how can telecommunication affect on consumer behaviour in Oman. In the telecommunications industry, consumer behaviour describes how people and companies select, utilise, and engage with telecom services such as internet providers, mobile networks, and digital communication platforms.  Their choices are influenced by a number of variables, such as cost, level of service, reputation of the brand, and developments in technology. Businesses may improve customer exp

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Nikita, B. Patel. "Growth and Development of Telecom sector in India." RESEARCH REVIEW International Journal of Multidisciplinary 03, no. 08 (2018): 767–70. https://doi.org/10.5281/zenodo.1403704.

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The particulars of this research study are determined the growth and development of telecom sector in India. The record of TRAI are shorted and concluded for the year 2002 to 2015. The basics of new subscribers and growth in their total strength as well the growth and decline of telecom sector companies are detailed till 2015.

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Almuqren, Latifah, Fatma S. Alrayes, and Alexandra I. Cristea. "An Empirical Study on Customer Churn Behaviours Prediction Using Arabic Twitter Mining Approach." Future Internet 13, no. 7 (2021): 175. http://dx.doi.org/10.3390/fi13070175.

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With the rising growth of the telecommunication industry, the customer churn problem has grown in significance as well. One of the most critical challenges in the data and voice telecommunication service industry is retaining customers, thus reducing customer churn by increasing customer satisfaction. Telecom companies have depended on historical customer data to measure customer churn. However, historical data does not reveal current customer satisfaction or future likeliness to switch between telecom companies. The related research reveals that many studies have focused on developing churner

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Liu, Yanfang, Tian Gao, and Sang Han. "China Telecom 5G Analysis On The Path To Improve User Quality Satisfaction." Journal of Economics and Management Sciences 8, no. 1 (2025): p58. https://doi.org/10.30560/jems.v8n1p58.

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With the rapid development of 5G technology, the telecommunications industry faces significant opportunities and challenges. Key factors such as user expectations, quality perception, value perception, and user satisfaction influence the competitiveness and market share of telecom companies. This paper, based on user behavior theory, examines the relationships between these factors and their impact on user loyalty. The findings provide theoretical and practical guidance for telecom marketing strategies in the 5G era, helping companies understand user needs, improve service quality, and enhance

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Matahari, Matahari, Abdi Akbar, and Anwar Anwar. "Analisis financial distress pada perusahaan telekomunikasi yang terdaftar di Bursa Efek Indonesia periode 2016-2021." Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan 4, no. 10 (2022): 4659–70. http://dx.doi.org/10.32670/fairvalue.v4i10.1739.

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This study aims to determine the Financial Distress of Telecommunication Companies listed on the Indonesia Stock Exchange for the 2016-2021 period. The data collection technique used is the documentation method. The analytical technique used to measure, identify, and describe the possibility of financial distress. The results of the study show that there are telecommunications companies for the 2016-2021 period that are in a healthy condition (safe zone), namely PT. Telkom Indonesia Tbk, 2016-2019. The companies that are in the gray area are PT. Telkom Indonesia Tbk in 2020-2021. And there are

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Zayed, Nurul Mohammad, Friday Ogbu Edeh, Khan Mohammad Anwarul Islam, Vitalii Nitsenko, Tetiana Dubovyk, and Hanna Doroshuk. "An Investigation into the Effect of Knowledge Management on Employee Retention in the Telecom Sector." Administrative Sciences 12, no. 4 (2022): 138. http://dx.doi.org/10.3390/admsci12040138.

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Employees in the telecom sector are knowledge workers and, thus, managers, HR professionals, and policymakers in the industry need to retain them through knowledge management policies. It is against this premise that this study investigated the effect of knowledge management on employee retention in the telecom sector. Research design employed in this study is a cross-sectional survey with an accessible population of thirty telecom companies in the southeastern region of Nigeria using a simple random sampling technique. The sample size was determined with the Krejcie and Morgan sample size det

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Chopra, Sheetal, and Punkhuri Chawla. "Innovation, Growth and Intellectual Property: A Study of the Indian Telecom Sector and the Way Forward." Journal of National Law University Delhi 5, no. 1 (2018): 40–60. http://dx.doi.org/10.1177/2277401718787953.

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The article is an evaluation of the growth of the Indian telecom sector in light of its innovative capabilities and production of intellectual property. The low patent footprint and investment in research and development of the Indian telecom sector shows a lack of focus on innovation and intellectual property creation by the domestic telecom industry, and it is argued that this prevents the sector to tap into its full potential. The economic growth of the telecom sector must be seen holistically, meaning that domestic Indian telecom companies must be internationally competitive and occupy a h

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Al-Sharafi, Mohammed Ali Ahmed, Shu Tong, and Abdullah Aloqab. "The Effective Role of Internal Factors on Reconstructing Telecom Companies: The Case of Yemen Telecom." Sustainability 13, no. 3 (2021): 1501. http://dx.doi.org/10.3390/su13031501.

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Background: This paper highlights the effects of internal factors on restructuring state-owned enterprises (SOEs) and investigates how these factors have positive or negative effects on applying a new structure in SOEs companies. Yemen Telecom (YT) is an example of an SOE company that belongs to the government and has a social responsibility. By following scientific theories related to research’s factors, we tried to tie our hypotheses to the theories applied to make our factors near reality and be applicable in the future. Methods: In this study, we used empirical research by making an invest

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Shi, Ying, Tianjian Yang, Yu Zhang, and Rong Ma. "Greening Service Capacity in Telecom Supply Chain under Environmental Regulation." Sustainability 16, no. 7 (2024): 2924. http://dx.doi.org/10.3390/su16072924.

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Comprehensive understandings about how to realize service capability greenness in the telecom sector are still rare. In this paper, a non-serial telecom supply chain consisting of an infrastructure supplier, a content provider and a telecom operator is formulated under environmental regulation. The telecom operator aims to find the optimal green procurement ratio between traditional and green equipment. Some common real-life situations are assumed, and the service capacity greenness problems are solved by game theory regarding coordination and interaction among supply chain partners. The resul

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