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1
Houston, Andrea Lynn 1954. "Knowledge integration for medical informatics: An experiment on a cancer information system." Diss., The University of Arizona, 1998. http://hdl.handle.net/10150/288868.
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This research investigated the question of whether automatic or system-generated information classification methods can help humans better manage information. A series of four experiments were conducted; they investigated the usability (i.e., usefulness) of two automatic approaches to information classification, the concept space approach and a Kohonen-based SOM approach in the context of information retrieval. The concept space approach was evaluated in three different domains: Electronic Brainstorming (EBS) sessions, the Internet, and medical literature (the CancerLit collection). The Kohonen-based SOM approach was evaluated in the Internet and medical literature (CancerLit) domains only. In each case, the approach under investigation was compared with existing systems in order to demonstrate performance viability. The basic premise that information management, in particular information retrieval, can be successfully supported by system-based information classification techniques and that humans would find such techniques viable and useful was supported by the experiments. The concept space approach was more successful than the Kohonen-based SOM approach. After modifications to the algorithms based on user feedback from the EBS experiments had been made, users found the concept space approach results to be comparable (in the Internet study) or superior (in the CancerLit study) to existing information classification systems. The key future enhancement will be incorporation of better ways to identify document descriptors through syntactic and semantic front-end processing. The Kohonen-based SOM approach was considered difficult to use in all but one specialized case (the dynamic SOM created as part of the CancerLit prototype). This can probably be attributed to the fact that its associative organization does not match with the standard mental models (hierarchical and alphabetic) for information classification.
2
Mane, Ketan K. "Envisioning knowledge tightly coupling knowledge analysis and visualization /." [Bloomington, Ind.] : Indiana University, 2006. http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqdiss&rft_dat=xri:pqdiss:3238507.
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Thesis (Ph.D.)--Indiana University, School of Library and Information Science, 2006.<br>"Title from dissertation home page (viewed July 12, 2007)." Source: Dissertation Abstracts International, Volume: 67-10, Section: A, page: 3635. Adviser: Katy Boerner.
3
Sarrafzadeh, Maryam, Afsaneh Hazeri, and Bill Martin. "Educating future knowledge-literate library and information science professionals." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105898.
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This paper reports the core findings of an international study that examined the perceptions of LIS community towards knowledge management inclusion in the LIS education. Taking the perspectives of members of international LIS communities, we try to identify the rationale for a paradigm shift in library education towards knowledge management. We also explore the perceptions of LIS community towards the nature and content of knowledge management program in the LIS education which best meets the challenges of the knowledge management work environment.
4
Prpic, Jamie G. "DocKMan's knowledge base builder: A tool for the organization of knowledge." Thesis, University of Ottawa (Canada), 1999. http://hdl.handle.net/10393/8606.
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Information, both print and online is growing at an exponential rate. The ability to locate individual items of information has not kept pace. Once this information has been brought to bear on a problem, the resulting knowledge is lost. It is difficult to organize and store the results of an information search. We propose a tool to assist in the resolution of these problems. DocKMan's knowledge base builder. Through the use of a hierarchical concept organization and a frame-based inheritance scheme, we believe we have found a means of structuring information which allows easier browsing and retrieval of knowledge. The combination this 'structuring tool' with a text analysis tool facilitates the construction of organized repositories of knowledge or 'knowledge bases'. Text can now be analyzed for specific pieces of information which are then inserted into the appropriate area of the hierarchy. Such a set of tools will prove especially useful to knowledge workers in technically oriented fields.
5
Karamuftuoglu, H. Murat. "Knowledge based information retrieval : a semiotic approach." Thesis, City, University of London, 1998. http://openaccess.city.ac.uk/20112/.
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The overall objective of this study is to analyze the document retrieval process and the main information retrieval (IR) concepts from the point of view of semiotics and design retrieval mechanisms based on the findings of the semiotic analysis of the retrieval situation. Semiotics is a discipline which studies 'sign systems' and how signs are exchanged in communication. The semiotic view of IR interaction presented in this dissertation views document retrieval as a kind of human communication process taking place in a social and cultural realm. The most important result of the semiotic model developed is the explication of the distinction between the knowledge production and transfer functions of document retrieval. The consequence of this finding is the conceptualization of the retrieval process as a dynamic and complex interplay between knowledge production and transfer tasks. It is hypothesised that, in the case of knowledge production, users of retrieval systems are interested in exploring new areas of the document collection which are not a priori known. Two knowledge based systems are developed based on the Okapi probabilistic retrieval system. The purpose of the retrieval systems designed is posited, in general terms, as to suggest the users new search areas of potential interest. This is achieved by treating the Inspec thesaurus as a semantic network, and applying a heuristic spreading activation technique to generate clusters of terms linked in the Inspec thesaurus. Each cluster or batch of terms is conceived as representing a part of the general search area defined by the initial user search terms. The main design objective here is to enable the user to identify new search areas from the term information contained in the batches. Two evaluation experiments were carried out with real users who had real information needs to test whether the batches were actually effective in defining search areas related to the original user queries and whether they were useful in pointing new areas which were potentially relevant to the users. A number of hypotheses related to the retrieval effectiveness of the knowledge based systems designed were also tested in the experiments. The main findings of the experiments indicate that: • the batches were useful in representing search domains relevant to the users' queries • in many cases the batches represented new ideas or new search domains to the users • the knowledge based systems had similar retrieval effectiveness in terms of precision as the Okapi system.
6
Hlavina, Wratko. "TAKODO: Integrating documents with knowledge bases for information retrieval and knowledge management." Thesis, University of Ottawa (Canada), 2000. http://hdl.handle.net/10393/9320.
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The expanding availability of on-line information sources, such as on-line documents, corpora, and the World Wide Web, introduces some challenges. Most notably, users must search through this material to find high-quality, relevant information. This is the domain of information retrieval. Alternatively, knowledge bases present information in a very compact and structured representation. Unfortunately, their creation is labor intensive. In order to bridge the gap between the amount of structure in the information processed by information retrieval and knowledge engineering techniques, the author presents TAKODO, a tool and a framework designed for both (i) facilitating the extraction of knowledge from unstructured text, possibly to aid in the process of creating a knowledge base, and (ii) retrieving information from natural language texts and the knowledge base, using each to their mutual advantage. TAKODO integrates several existing applications, among them a question answering system, called Text Analyzer, and a frame-based knowledge management tool, called the Knowledge Organizer, with the additional support of corpus linguistic techniques.
7
Bester, Emily Anna. "Patterns in the knowledge management discourse : an analysis of selected knowledge management theorists." Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/80329.
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Thesis (MPhil)--Stellenbosch University, 2013.<br>ENGLISH ABSTRACT: Knowledge management is a fragmented and ambiguous management practice. This is
evident from the plethora of definitions available for this field. The premise of this study is
that different discourse patterns in knowledge management also contribute to the ambiguity.
Four theoretical lenses describe the typical discourses that are associated with the formation
of management practices, namely management innovation, umbrella construction,
management fashion cycles and institutionalisation of management practice. The following
propositions are indicative of the types of discourses involved – the rationale, business
outcome, management niche, solution definitions and the means provided for the enactment
of the practice.
The discourses of seven proponents were analysed according to the above, viz. Verna Allee,
Nancy Dixon, Leif Edvinsson, Ikujiro Nonaka, Laurence Prusak, David Snowden and
Mathieu Weggeman. Three main patterns were identified based on the manner in which the
discourses associated with the four theoretical lenses manifest in the analysed discourses.
These patterns represent three different conceptualisations of knowledge management,
namely -
(i) Knowledge management as a meta-practice framework: the focus is on the assimilation
and synthesis of the various knowledge-based practices that are part of other
management practices (such as quality management), or practices that originate from
fluid initiatives in organisations (e.g. the role of the librarian transforming to become a
information broker), or practices that are defined through systematic experimentation
(such as the potential of social media for intelligence analysis).
(ii) Knowledge management as a platform and catalyst for systemic management innovation:
the quest is to define new approaches that are appropriate to manage organisations as
complex knowledge-based systems. These approaches should supersede management
practices still rooted in Newtonian or mechanistic thinking. Knowledge management is
regarded to be a revolutionary practice that proposes, conceptualises and diffuses such
new approaches, e.g. value network management (Verna Allee) and the Cynefin
framework (David Snowden).
(iii) Knowledge management as a master idea or master narrative: this knowledge
management discourse is about the theorisation of novel structural arrangements that
emerge in organisations as a response to the new requirements of a knowledge-driven
economy. This theorisation influences the thinking, premises and practices of various
management fields, such as strategic planning, human resource management and
organisational design.<br>AFRIKAANSE OPSOMMING: Kennisbestuur is ‘n gefragmenteerde en dubbelsinnige bestuurspraktyk. Dit is duidelik uit die
menigvuldige definisies wat voorgehou word vir die veld. Die uitgangspunt van hierdie
studie is dat verskillende diskoerspatrone in kennisbestuur ook tot die dubbelsinnigheid
bydra.
Vier teoretiese lense beskryf die tipiese diskoerse wat geassosieer word met die vorming van
bestuurspraktyke, naamlik bestuursinnovasie, sambreelkonstruksies, bestuursmodesiklusse en
die institutionalisering van bestuurspraktyke. Die volgende aspekte is ‘n aanduiding van die
tipes diskoerse betrokke – die rasionaal, besigheidsuitkoms, bestuursnis, die definisie van die
oplossing en die middele wat vir die implementering van die praktyke verskaf word.
Die diskoerse van sewe voorstaanders is geanaliseer aan die hand van bogenoemde, naamlik
Verna Allee, Nancy Dixon, Leif Edvinsson, Ikujiro Nonaka, David Snowden en Matthieu
Weggeman. Drie hoofpatrone is geidentifiseer, gebaseer op die analise van die wyse waarin
die vier teoretiese lense in die geselekteerde diskoerse manifesteer. Hierdie patrone
verteenwoordig drie verskillende konsepsualiserings van kennisbestuur, naamlik -
(i) Kennisbestuur as ‘n meta-praktykraamwerk: die fokus is op die assimilasie en
sintese van die verskillende kennisgebaseerde praktyke wat deel is van ander
bestuurspraktyke (soos kwaliteitsbestuur), of praktyke wat ontwikkel uit vloeibare
inisiatiewe in organisasies (bv. die rol van die bibliotekaris wat transformeer na
die van ‘n informasiemakelaar), of die definisie van nuwe praktyke aan die hand
van sistematiese eksperimentering (soos die potensiaal van sosiale media vir
intelligensie analise).
(ii) Kennisbestuur as ‘n platform en katalisator vir sistemiese bestuursinnovasie: die
strewe is om nuwe benaderings te definieer wat toepaslik is vir die bestuur van
organisasies as komplekse kennis-gebaseerde stelsels. Hierdie benaderings moet
bestuurspraktyke wat gewortel is in Newtoniaanse of meganistiese denke vervang.
Kennisbestuur word beskou as ‘n revolusionêre praktyk wat nuwe benaderings
voorstel, konsepsualiseer en versprei, soos Value Network Management (Verna
Allee) en die Cynefin-raamwerk (David Snowden).
(iii) Kennisbestuur as ‘n meesteridee of meesternarratief: hierdie kennisbestuurdiskoers
omvat die teoretisering van nuwe strukturele reëlings wat, as ‘n reaksie
op die nuwe vereistes wat ‘n kennisgedrewe ekonomie stel, in organisasies na
vore kom. Hierdie teoretisering beïnvloed die denke, begronding en praktyke van
verskeie bestuursvelde, soos strategiese beplanning, menslike hulpbronbestuur en
organisasie-ontwerp.
8
Aliba, Beatrice. "Knowledge management in research organisations : a knowledge audit." Master's thesis, University of Cape Town, 2008. http://hdl.handle.net/11427/14703.
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Includes bibliographical references (leaves 120-125).<br>This dissertation focuses on a knowledge audit that was conducted in a research organisation (PLAAS) at the University of the Western Cape in Cape Town, South Africa. A knowledge and information audit provides a framework that examines the ways in which an organisation handles and leverages its knowledge and information assets. The audit examines ways an organisation creates, generates, disseminates, stores and shares its knowledge and information resources. In the process, the gaps, sinks, and duplications are revealed; providing useful information that can support decision making and knowledge management initiatives to enhance organisational productivity and effectiveness. This relates specifically to developing relevant information and knowledge strategies, to understanding an organisation's knowledge and information needs and aligning these with the right tools that will facilitate efficiency in an organisation's core engagements. This knowledge and information audit was exploratory in nature and sought to understand the current information and knowledge environment of the organisation. It was anticipated that the results would augment and feed into the current reflections of the organisation on how to leverage its knowledge and information assets and improve efficiency and remain competitive in the market place. The audit was carried out at PLAAS, a research unit that produces considerable research output based on the empirical studies that the staff conducts. The organisation, in addition, is actively involved in forums that debate and engage with various players in the land and agrarian sector in South Africa. These engagements are at a level where they influence policy matters related to land and agrarian matters in the new South Africa. This audit sought to examine what information and knowledge supports core engagements of the staff, what information and knowledge they use, where they find it and in the process establish the gaps, and challenges staff face as they carry out their core research duties. The audit adopted a qualitative approach to research, where interviews were the primary source of data collection. An interview guide was developed to facilitate the data collection and twelve (12) interviews were conducted. The themes, recurring items, and unique views that emerged guided the analysis. Recommendations to improve the current knowledge and information environment took the form of a 'Road Map for Knowledge Management' that the organisation can adopt to enhance the current operating system. The knowledge and information audit showed that the organisation is very knowledge-oriented and extensively engaged in knowledge work even though this is not explicitly referred to as 'Knowledge Management'. Many shortcomings were identified with regard to the knowledge and information system that is currently in place and these specifically relate to: the organisational structure, organisational memory, organisational technology infrastructure, infrastructure, knowledge sharing activities, and the organisational culture. The results suggested that the organisation needs to strengthen aspects in these areas in order to remain efficient and support the staff in their daily work activities. The outcomes further suggest that knowledge audit methodologies (as an area of knowledge management) need to develop and be standardized and that more research needs to be conducted in this field of knowledge management.
9
Agrawal, Artika. "Intelligent Techniques for Data- Information- Knowledge Evolution." The Ohio State University, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=osu1306860521.
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10
Berman, Itay. "Information theoretic advances in zero-knowledge." Thesis, Massachusetts Institute of Technology, 2019. https://hdl.handle.net/1721.1/122725.
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Thesis: Ph. D., Massachusetts Institute of Technology, Department of Electrical Engineering and Computer Science, 2019<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (pages 167-179).<br>Zero-knowledge proofs have an intimate relation to notions from information theory. In particular, the class of all problems possessing statistical zero-knowledge proofs (SZK) was shown to have complete problems characterized by the statistical distance (Sahai and Vadhan [JACM, 20031) and entropy difference (Goldreich and Vadhan [CCC, 19991) of a pair of efficiently samplable distributions. This characterization has been extremely beneficial in understanding the computational complexity of languages with zero-knowledge proofs and deriving new applications from such languages. In this thesis, we further study the relation between zero-knowledge proofs and information theory. We show the following results: 1. Two additional complete problems for SZK characterized by other information theoretic notions-triangular discrimination and Jensen-Shannon divergence.<br>These new complete problems further expand the regime of parameters for which the STATISTICAL DIFFERENCE PROBLEM is complete for SZK. We further show that the parameterized STATISTICAL DIFFERENCE PROBLEM, for a regime of parameters in which this problem is not known to be in SZK, still share many properties with SZK. Specifically, its hardness implies the existence of one-way functions, and it and its complement have a constant-round public coin interactive protocol (i.e., AM n coAM). 2. The hardness of a problem related to the ENTROPY DIFFERENCE PROBLEM implies the existence of multi-collision resistant hash functions (MCRH). We also demonstrate the usefulness of such hash functions by showing that the existence of MCRH implies the existence of constant-round statistically hiding (and computationally binding) commitment schemes. 3. We initiate the study of zero-knowledge in the model of interactive proofs of proximity (IPP). We show efficient zero-knowledge IPPs for several problems.<br>We also show problems with efficient IPPs, for which every zero-knowledge IPP must be inefficient. Central in this study is showing that many of the statistical properties of SZK carry over to the IPP setting.<br>by Itay Berman.<br>Ph. D.<br>Ph.D. Massachusetts Institute of Technology, Department of Electrical Engineering and Computer Science
11
Perera, Pathirage Dinindu Sujan Udayanga. "Knowledge-driven Implicit Information Extraction." Wright State University / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=wright1472474558.
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Ricks, Wendell R. "Knowledge-Based System for Flight Information Management." W&M ScholarWorks, 1990. https://scholarworks.wm.edu/etd/1539625650.
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Mamabolo, Kgothatso Anna. "Knowledge by narration : the role of storytelling in knowledge management." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/86353.
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Thesis (MPhil)--Stellenbosch University, 2014.<br>ENGLISH ABSTRACT: Storytelling is gaining recognition as areas of inquiry in management and organisation
theory, but it is difficult to ascertain to what extent it is useful for organisational knowledge
management. The thesis argues that although the existing literature on organisational
storytelling is focused on the knowledge sharing aspects of storytelling, it is also useful for
knowledge capturing. Whilst most knowledge management systems focus on explicit
knowledge, the capture of tacit knowledge, which is hard to identify and manage, is a major
challenge.
The thesis uses Becerra-Fernandez et al.'s knowledge management framework to establish the
requirements for knowledge management, and specifically highlighting the important role of
tacit knowledge in organisational knowledge processes. Thereafter the role of storytelling in
organisations is described by way of a literature review that includes the work of Snowden,
Denning, Boje and Czarniawska. The outcome of this review is to show that storytelling is an
informal process in organisations and that attempts to formalise it are still in its infancy.
The various insights about the role of stories in organisations are then mapped against the
requirements for knowledge management. It is shown that the storytelling literature almost
wholly concentrates on the area of knowledge sharing and less so in the areas of knowledge
discovery, capture and application. Since knowledge capture involves the externalisation of
tacit knowledge and because tacit knowledge is more easily expressed in narrative form, it is
argued that storytelling can also contribute to knowledge management as a way to capture
knowledge.<br>AFRIKAANSE OPSOMMING: Stories en vertellings word toenemend erken as areas van ondersoek in bestuurs- en
organisasieteorie, maar dit is moeilik om te bepaal tot watter mate dit bruikbaar is vir
organisatoriese kennisbestuur. Die tesis argumenteer dat, hoewel die bestaande literatuur oor
organisatoriese stories gefokus is op stories as die oordrag van kennis, dit ook bruikbaar mag
wees vir kennis-formalisering. Terwyl die meeste kennisbestuursisteme op eksplisiete kennis
gefokus is, is die formalisering van versweë kennis, wat moeilik is om te identifiseer en
bestuur, 'n groot uitdaging.
Die tesis steun op Becerra-Fernandez et al. se kennisbestuursraamwerk om so die vereistes
vir kennisbestuur te bepaal en spesifiek die belangrike rol van versweë kennis in
organisatoriese kennis prosesse uit te stippel. Daarna word die rol van stories in organisasies
beskryf deur middel van 'n literatuur-oorsig wat die werk van Snowden, Denning, Boje en
Czarniawska insluit. Die uitkoms van die oorsig is dat storie-vertelling in organisasies
hoofsaaklik 'n informele proses is en dat pogings om dit te formaliseer nog in die beginfases
is.
Die verskeie insigte oor die rol van stories in organisasies word dan teen die agtergrond van
die kennisbestuursvereistes geinterpreteer. Daar word getoon dat die storievertellingsliteratuur
amper uitsluitlik konsentreer op die area van kennis-oordrag en minder
so in die areas van kennis ontdekking, -formalisering en -toepassing. Omdat kennis
formalisering met die eksternalisasie van versweë kennis gepaardgaan en omdat versweë
kennis makliker in narratiewe vorm uitgedruk kan word, word daar geargumenteer dat storievertelling
ook tot kennisbestuur kan bydrae lewer as 'n manier om kennis te formaliseer.
14
Munzhelele, Tshililo. "Knowledge management and service delivery : a knowledge management model for the housing sector." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/20126.
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Thesis (MPhil)--Stellenbosch University, 2012.<br>ENGLISH ABSTRACT: Die Suid-Afrikaanse regering en sy organisasies en instellings, net soos ander internasionale state, word gekonfronteer met uitdagings om hul bates te bestuur, soos onder andere data, inligting, kennis, mense en prosesse. Hierdie uitdagings tel onder die faktore wat dienslewering negatief beinvloed.
Alhoewel die Departement van Behuising ongeveer twee miljoen en sewe honderd duisend huise gelewer het, sedert 1994 was daar nog steeds uitdagings. Gepaardgaande met swak dienslewering, het die Departement ook gesukkel om bates soos inligting, kennis, inligtingstegnologie en menslike hulpbronne te bestuur.
Alhoewel dit uitgebreide beleggings gemaak het in inligting tegnologie, veral in die ondersteuningsdienste, het die departement nog nie die tegnologie ten volle benut nie.
Die tesis poog om die positiewe aspekte te ontdek wat deur die toepassing van kennisbestuur binne die behuisingsektor oor al drie regeringsvlakke teweeggebring kan word. ‘n Vraelys is versprei onder beamptes wat die bestaande behuisingsinformasie-sisteme gebruik in die areas van behuisingsubsidie administrasie, monitering en evaluering en projekbestuur afdelings in die behuisingsektor.
Gebaseer op die bevindinge van die vraelys word ‘n kennisbestuursmodel vir die behuisingsektor voorgestel wat dienslewering kan bevorder.<br>AFRIKAANSE OPSOMMING: Die Suid-Afrikaanse regering en sy organisasies en instellings, net soos ander internasionale state, word gekonfronteer met uitdagings om hul bates te bestuur, soos onder andere data, inligting, kennis, mense en prosesse. Hierdie uitdagings tel onder die faktore wat dienslewering negatief beinvloed.
Alhoewel die Departement van Behuising ongeveer twee miljoen en sewe honderd duisend huise gelewer het, sedert 1994 was daar nog steeds uitdagings. Gepaardgaande met swak dienslewering, het die Departement ook gesukkel om bates soos inligting, kennis, inligtingstegnologie en menslike hulpbronne te bestuur.
Alhoewel dit uitgebreide beleggings gemaak het in inligting tegnologie, veral in die ondersteuningsdienste, het die departement nog nie die tegnologie ten volle benut nie.
Die tesis poog om die positiewe aspekte te ontdek wat deur die toepassing van kennisbestuur binne die behuisingsektor oor al drie regeringsvlakke teweeggebring kan word. ‘n Vraelys is versprei onder beamptes wat die bestaande behuisingsinformasie-sisteme gebruik in die areas van behuisingsubsidie administrasie, monitering en evaluering en projekbestuur afdelings in die behuisingsektor.
Gebaseer op die bevindinge van die vraelys word ‘n kennisbestuursmodel vir die behuisingsektor voorgestel wat dienslewering kan bevorder.
15
Zhu, Bin. "Information visualization for knowledge repositories: Applications and impacts." Diss., The University of Arizona, 2002. http://hdl.handle.net/10150/279961.
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Information technology plays a supportive role in knowledge management. It captures and stores knowledge into knowledge repositories. At the same time, it also improves access to knowledge stored in knowledge repositories. The codification strategy in knowledge management (Hansen, et al., 1999) and the capturing functionality of information technology have made more and more knowledge repositories available. However, the utility of a knowledge repository may largely depend on how information is presented and requested through its interfaces. The interface requirement of a knowledge repository varies with the content of knowledge and the media type in which the repository stores the knowledge. The dissertation provides an example of selecting appropriate information visualization and analysis technology to facilitate effective knowledge retrieval from different types of knowledge repository. It identifies four types of knowledge repository, each of which has unique requirements for its interfaces. The dissertation applies various visualization technologies to fulfill such requirements. The interfaces developed facilitate the knowledge retrieval by helping in the specification of information needs or by supporting users' information browsing behavior. In addition, the dissertation also presents four empirical studies evaluating the systems developed. Since the lack of evaluation studies in the field of information visualization has become an issue, such empirical studies also provide examples of approaches to evaluating different aspects of an interface.
16
Bates, Anthony Shawn. "The Trilogy of Science: Filling the Knowledge Management Gap with Knowledge Science and Theory." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3977.
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The international knowledge management field has different ways of investigating, developing, believing, and studying knowledge management. Knowledge management (KM) is distinguished deductively by know-how, and its intangible nature establishes different approaches to KM concepts, practices, and developments. Exploratory research and theoretical principles have formed functional intelligences from 1896 to 2013, leading to a knowledge management knowledge science (KMKS) concept that derived a grounded theory of knowledge activity (KAT). This study addressed the impact of knowledge production problems on KM practice. The purpose of this qualitative meta-analysis study was to fit KM practice within the framework of knowledge science (KS) study. Themed questions and research variables focused on field mechanisms, operative functions, principle theory, and relationships of KMKS. The action research used by American practitioners has not established a formal structure for KS. The meta-data-analysis examined 385 transdisciplinary peer-reviewed articles using social science, service science, and systems science databases, with a selection of interdisciplinary studies that had a practice-research-theory framework. Key attributes utilizing Boolean limiters, words, phrases and publication dates, along with triangulation, language analysis and coding through analytic software identified commonalities of the data under study. Findings reflect that KM has not become a theoretically saturated field. KS as the forensic science of KM creates a paradigm shift, causes social change that averts rapid shifts in management direction and uncertainty, and connects KM philosophy and science of knowledge. These findings have social change implications by informing the work of managers and academics to generate a methodical applied science.
17
La, Grange M. E. "The relevance of knowledge management in the public sector : the measure of knowledge management in government." Thesis, Link to the online version, 2006. http://hdl.handle.net/10019/91.
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Ali, S. (Syed). "Creating and sustaining software knowledge." Master's thesis, University of Oulu, 2014. http://urn.fi/URN:NBN:fi:oulu-201405281551.
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Software processes are complex combination of technology and skill, highly dependent on human knowledge. Human involvement and the very nature of software development processes incur high degree of volatility in software processes. Valuable knowledge is created and also lost as software organizations lean towards ‘agility’. Capturing and sustaining this knowledge in readily available and usable form is very important in ensuring continued success for the organization. Software organizations relying on agile methods, usually overlook the importance of knowledge sustenance, which can lead into loss of valuable software knowledge.
This thesis outlines the factors influencing knowledge transfer in today’s increasingly agile software world by carrying out participatory (active) observations in a product based software organization. Knowledge representation forms (text / visual), software architecture, development practices and standards compliance affect how knowledge is sustained within a team and hence dictates the efficiency of transfer to new members.
19
Lethbridge, Timothy Christian. "Practical techniques for organizing and measuring knowledge." Thesis, University of Ottawa (Canada), 1994. http://hdl.handle.net/10393/6535.
Full textAbstract:
This research is concerned with the problem of making knowledge acquisition and representation practical for a wide variety of people. The key question investigated is the following: What features are needed in what this research defines as a knowledge management system, so that people who are not computer specialists can use it for tasks that involve manipulating complex ideas? In this research the needs of such users were evaluated, and several prototype systems were created, culminating in the creation of a system called CODE4. A key conclusion is as follows: Users need a tool that involves the synthesis of several techniques for organizing the knowledge. The research has led to ideas for two types of features: abstract knowledge representation features and user interface features. Some of the proposed abstract knowledge representation features that are novel or improved include: (1) a uniform treatment of units of knowledge which are called concepts; (2) the separation of the names of concepts from their unique identities so that concepts can have multiple names and a given name can be used for several concepts; (3) the classification of conceptual relations using property and statement hierarchies, and (4) facilities for smoothly integrating informal knowledge with knowledge that is more precisely represented. The above ideas are implemented in CODE4-KR, the abstract knowledge representation used in the CODE4 knowledge management system. Some of the user interface features that are found in CODE4, and are proposed for general use, are: (1) unlimited chained browsers; (2) knowledge maps, representing patterns of knowledge to be explored or processed; (3) fully interchangeable mediating representations operating on knowledge maps; (4) a uniform set of knowledge editing operations in the mediating representations, and (5) masks for highlighting and controlling the visibility of concepts. CODE4 has had a significant amount of serious use by users in such diverse fields as terminology, organizational modelling and software engineering. This has served as the basis for validating the above ideas about knowledge organization. To this end, several techniques have been used including: (1) a detailed questionnaire about CODE4 administered to many users, and (2) a static analysis of the knowledge bases using several newly-developed metrics. The metrics include seven largely independent measures of knowledge base complexity, as well as compound measures that allow the user to ascertain the completeness, well-formedness and information-richness of a knowledge base.
20
Vybihal, Joseph. "Search and knowledge representation in analogical reasoning." Thesis, McGill University, 1989. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=61766.
Full text
21
Manele, Thembile Moses. "Knowledge creation and transfer : implications for knowledge management in parliamentary service." Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/50390.
Full textAbstract:
On title page: Master of Philosophy (Decision Making, Knowledge Dynamics and Values).<br>Thesis (MPhil) Stellenbosch University, 2005<br>ENGLISH ABSTRACT: Knowledge based organisations must continually create, share, and capture knowledge in
order to improve performance. This demand for performance improvement has now also
reached the public sector. The Parliamentary Service responded to this demand by contracting
consultants to design systems, policies and strategies in areas such as performance
management, information technology, human resource management, financial resource
management, training and development.
Against this background, a case study was conducted within the Parliamentary Service to
explore how organizational knowledge is created and transferred in practice. The theoretical
lens for this case study is Nonaka's knowledge spiral, which puts emphasis on the creation,
codification and diffusion of knowledge. The study explores processes and mechanisms of
creating, transferring and capturing knowledge. This is done through the examination of
strategies and systems for codifying tacit knowledge and storing that codified knowledge.
Thereafter technological, cultural and organizational barriers that inhibit these efforts at
sharing and storage of knowledge are identified. In the light of the above, implications for
managing organizational knowledge are outlined. Lastly recommendations are made on how
tacit and explicit knowledge could be efficiently managed within the sections and divisions of
the Parliamentary Service.
Data was gathered through interviews, observation and an analysis of organizational
documents. These demonstrate that through the contracting of consultants and the
involvement of internal stakeholders, parliamentary service has made remarkable progress in
creating, sharing, and codifying knowledge of the performance management system at
individual, group and organizational levels. This progress was made as the result of the
institutionalization of a performance management forum, the use of workshops, the training of
trainers and staff, the publications of newsletters, the development of manuals and the writing
and submission of reports.
However, it was also found that there are certain technological, cultural and organizational
barriers to effective knowledge management. These include the lack of electronic databases, a
culture of hoarding knowledge and the fact that knowledge management roles are not assigned. Based on the analysis of these technological, cultural and organizational barriers the
-- study makes six recommendations for the management of organizational knowledge within
the parliamentary service. These recommendations deal with the following issues: The
codification of tacit knowledge, the creation of a knowledge repository, the promotion of a
knowledge sharing culture, the institutionalization of knowledge sharing incentives, the
establishment of a knowledge management unit, and the appointment of a chief knowledge
officer.<br>AFRIKAANSE OPSOMMING: Kennisgebaseerde orgamsas1es moet aaneenlopend kennis skep, deel en kodifiseer om
kompeterend te bly. Kennisgebaseerde prestasie-verbetering word toenemend 'n prioriteit in
die openbare sektor. Die Parlementere Diensafdeling het, in 'n poging om prestasie te
verbeter, konsultante gekontrakteer om sisteme, beleide en strategiee te ontwerp in areas soos
prestasie-bestuur, informasie tegnologie, menslike hulpbronbestuur, finansiele bestuur, en
opleiding en ontwikkeling.
'n Gevallestudie in die Parlementere Diensafdeling is teen hierdie agtergrond geloods om uit
te vind hoe organisatoriese kennis in die praktyk geskep en oorgedra word. Die teoretiese lens
vir hierdie gevallestudie is N onaka se kennis-spiraal, wat die skep, kodifiseer en deel van
kennis benadruk. Die studie verken die prosesse en meganismes vir die skep en oordrag van
kennis. Dit word gedoen deur die strategiee en sisteme vir die kodifisering van verswee
kennis (tacit knowledge) en die stoor van die eksplisiete kennis (explicit knowledge) te
ondersoek. Daama word die tegnologiese, kulturele en organisatoriese hindemisse wat die
pogings tot die skep en deel van kennis frustreer gei"dentifiseer. In die lig van bogenoemde
word implikasies vir die bestuur van kennis uitgestippel. Laastens word voorstelle gemaak vir
die bestuur van kennis in spesifiek die Parlementere Diensafdeling.
Data vir die studie is verkry deur onderhoude, observasie en die analise van organisatoriese
dokumente. Hierdie demonstreer dat die Parlementere Diensafdeling, deur die kontraktering
van konsultante en die betrek van interne belangehebbers, wel daarin geslaag het om kennis
rondom die prestasiebesuurstelsel te skep, te deel en te kodifiseer op individuele, groep en
organisasie vlak. Dit is hoofsaaklik toe te skryf aan die institusionalisering van 'n
prestasiebestuursforum, die gebruik van werkswinkels, die opleiding van personeel, die
publikasie van nuusbriewe, die ontwikkeling van handboeke en die skryf en indiening van
verslae.
Dit is egter ook gevind dat daar sekere tegnologiese, kulturele en organisatoriese hindemisse
tot effektiewe kennisbestuur in die Parlementere Diensafdeling is. Hierdie sluit in die gebrek
aan 'n elektroniese databasis, 'n kultuur van kennis-opgaarding, en die feit dat
kennisbestuursrolle nie toegeken word nie. Die studie maak dan ses voorstelle vir die bestuur van organisatoriese kennis binne die Parlementere Diensafdeling gebaseer op die analise van
hierdie tegnologiese, kulturele en organisatoriese faktore. Hierdie voorstelle gaan oor die
volgende kwessies: Die kodifisering van verswee kennis (tacit knowledge), die skep van 'n
kennis poel (knowledge repository), die bevordering van 'n kultuur van kennis deel, die
institusionalisering van kennis insentiewe, die vestiging van 'n kennisbestuursafdeling, en die
aanstelling van 'n Hoof Kennis Beampte (Chief Knowledge Officer).
22
Swaney, Chad. "Communication, Information, and Knowledge in a Coworking Space." Thesis, Pepperdine University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10830357.
Full textAbstract:
<p> Since the early 2000s, a new type of working environment has developed in which individual workers—usually in a technology profession—share office space in a large, open, nontraditional environment that transcends traditional organizational boundaries. These new environments, called coworking spaces, present opportunities for communication, information sharing, and knowledge creation because of their open physical environments, the reduced presence of organizational barriers, and as a result of intentional efforts of the leaders of coworking spaces to encourage collaboration. While there is a substantial body of knowledge focused on how workers share information and build knowledge in traditional workplaces, there is little academic research on these novel coworking environments. This study examines the lived experiences of members of a specific coworking space located in the Phoenix, Arizona area in the United States. </p><p> Through interviews with key informants, this study evaluates the communication channels that members of a coworking space use to share information and uses the Nonaka SECI model to determine the types of information sharing and knowledge creation that happen at the space. </p><p> This study finds that members of the coworking space heavily lean toward using in-person communication and next-generation instant messaging to share information, and that they primarily create knowledge through combining the explicit knowledge of members to create new explicit knowledge. The findings of this study lead to specific implications for researchers to further examine the communication channels used in coworking spaces, especially next-generation instant messaging tools. The researcher also recommends specific steps that leaders of coworking spaces can follow to improve the level of involvement of members of their spaces, and to position non-profit spaces favorably against competing for-profit coworking spaces.</p><p>
23
Khanyile, Dumisani. "Organisational culture and knowledge creation : the relationship between knowledge creation enablers and organisational culture types." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/4045.
Full textAbstract:
Thesis (MPhil (Information Science))--University of Stellenbosch, 2009.<br>ENGLISH ABSTRACT:
The thesis studies the relationship between knowledge creation and organisational culture. To
do that the relations between Nonaka's enabling conditions and the four organisational culture
types according to the competing value framework of Cameron and Quinn were tested in two
organisations. Whilst many authors are critical of the specifics of Nonaka and Takeuchi’s
model of knowledge conversion, most seem to agree with their argument about the requisite
enabling conditions for knowledge creation. It is argued that these enabling conditions are
shaped by the organisational culture and therefore this relation is of some importance.
The empirical research was based on two part questionnaire. The first part of the
questionnaire concerned the knowledge creation enablers. The indicators for this part of the
instrument had to be developed from the knowledge creation literature. The second part of
the questionnaire was based on the validated Cameron and Quinn organisational culture
assessment instrument. Since Nonaka recommends a middle-up-down approach for managing
knowledge creation in organisations, the questionnaire was directed at the middle
management of the selected organisations. 140 questionnaires were sent out and two
organisations had adequate responses for statistical data analysis.
The results showed that one organisation has a strong market culture. This organisation
displayed requisite variety, creative chaos and autonomy as enablers for knowledge creation.
The market culture is an organisation’s response to an environment filled with complexities
of the brand market which requires the presence of requisite variety and creative chaos. The
organisation uses autonomous work teams, hence the prominence of autonomy. The second
organisation competes in the business solutions market. Here, the dominant culture type was
that of a clan and the organisation was strong in most knowledge creation enablers except
redundancy and ba. The dominance in clan culture is in line with a medium size company
that is competing in the big league of providers of business solutions and the organisation
believes that its success is in providing unique business solutions thanks to teamwork and
working like family.
It is concluded that for an organization to be competitive requires one dominant appropriate
culture and not necessarily all knowledge creating enablers.<br>AFRIKAANSE OPSOMMING:
Die tesis ondersoek die verband tussen kennisskepping en organisasie kultuur. Dit word
gedoen deur die relasie tussen Nonaka se omgewingsomstandighede vir kennisskepping en
die vier organisatoriese kultuurtipes van Cameron en Quinn in twee organisasies te meet.
Terwyl baie skrywers krities is oor die besonderhede van Nonaka en Takeuchi se model van
kennisskepping, is die meeste met hulle eens oor die omgewingsomstandighede wat
kennisskepping in staat stel. Daar word geargumenteer dat hierdie omgewingsomstandighede
hoofsaaklik deur die organisasie kultuur beïnvloed word en daarom is hierdie verband
belangrik.
Die empiriese navorsing is gebaseer op ‘n tweeledige vraelys. Die eerste deel handel oor die
omgewingsomstandighede en die indikatore hiervoor is uit die teorie ontwikkel. Die tweede
deel van die vraelys is gebaseer op ‘n reeds gevalideerde instrument van Cameron en Quinn
wat organisatoriese kultuurtipes probeer vasstel. Omdat Nonaka klem lê op die sentrale rol
van middelbestuur in organisatoriese kennisskepping, is die vraelyste op middelbestuurders
in geselekteerde organisasies gemik. 140 vraelyste is uitgestuur en twee organisasies het
genoeg response gehad vir statistiese verwerking.
Die resultate toon dat een organisasie ‘n sterk markkultuur het. Hierdie organisasie vertoon
vereiste verskeidenheid, kreatiewe chaos en outonomie as omgewingsomstandighede wat
kennisskepping sou instaat stel. Die markkultuur is ‘n organisasie se respons op ‘n omgewing
gevul met kompleksiteit en dit vereis verskeidenheid. Die organisasie gebruik ook outonome
werkspanne en daarom meet outonomie ook hoog. Die tweede organisasie kompeteer in die
besigheidskonsultasiemark. Hier was die dominante kultuurtipe dié van klan. Die organisasie
het hoog gemeet in al die omgewingsomstandighede behalwe oortolligheid en ba. Die
dominansie van klan-tipe kultuur strook met ‘n mediumgrootte maatskappy wat unieke
oplossings moet bied gebaseer op spanwerk in kompetisie met groter konsultasie
maatskappye.
Die gevolgtrekking is dat ‘n dominante kultuurtipe ‘n voordeel is vir ‘n organisasie om te kan
kompeteer, eerder as die teenwoordigheid van al die omgewingsomstandighede vir
kennisskepping.
24
Song, Min Song Il-Yeol. "Robust knowledge extraction over large text collections /." Philadelphia, Pa. : Drexel University, 2005. http://dspace.library.drexel.edu/handle/1860/495.
Full text
25
Nel, Timothy John. "Towards an operational definition of the knowledge economy." Thesis, Stellenbosch : University of Stellenbosch, 2011. http://hdl.handle.net/10019.1/6703.
Full textAbstract:
Thesis (MPhil (Information Science))--University of Stellenbosch, 2011.<br>ENGLISH ABSTRACT: This
thesis
seeks
to
contribute
towards
a
much-‐needed
operational
definition
of
the
knowledge
economy
–
a
term
which
is
as
widely
used
as
it
is
misunderstood.
Despite
two
decades
of
academic
contemplation
and
debate,
much
uncertainty
still
surrounds
the
concept
of
a
knowledge
economy,
making
it
exceedingly
difficult
for
researches,
academics
and
policymakers
to
find
a
shared
perspective.
The
problem
extends
beyond
just
semantics
–
often
contained
within
a
certain
definition
are
underlying
assumptions
that
have
the
potential
to
inform
decision-‐making
and
guide
action.
Chapter
One
introduces
the
aims
of
this
thesis,
and
outlines
the
intended
approach.
In
particular,
it
highlights
the
challenges
of
conducting
a
literature
review
based
on
an
extensive
and
highly
varied
set
of
contributions
towards
the
concept
of
the
knowledge
economy.
Chapter
Two
seeks
to
clarify
the
concept
of
the
knowledge
economy
and
how
it
distinguishes
itself
from
the
broader,
more
inclusive
concept
of
the
knowledge
society.
After
drawing
distinctions
between
the
two
concepts,
Chapter
Two
develops
upon
the
knowledge
society
concept’s
more
inclusive
nature,
and
suggests
that
the
extensive
scope
of
the
term
detracts
from
its
usefulness
as
a
guide
for
policymakers
–
in
particular,
in
relation
to
the
somewhat
more
precise
concept
of
the
knowledge
economy.
Chapter
Three
begins
the
focus
on
the
In
order
to
provide
some
conceptual
clarity
in
this
regard,
a
number
of
the
most
prevalent
and/or
enduring
contributions
are
grouped
under
the
four
overarching
categorisations
that
emerged
as
a
result
of
the
discussion
in
this
chapter:
namely,
Propositional
Knowledge,
Prescriptive
Knowledge,
Cultural
Knowledge
and
Understanding.
Chapter
Four
focuses
on
the
next
component
of
the
term
knowledge
economy,
and
places
attention
on
the
economic
aspects
of
knowledge
which
have
emerged
over
the
past
two
decades
as
a
result
of
the
technological
and
academic
shifts
that
have
taken
place
in
this
period.
Chapter
Five
uses
the
foundation
of
understanding
built
up
to
this
point
to
answer
the
question:
what
is
new
about
the
knowledge
economy?
Here,
the
impact
of
ICTs
comes
to
the
fore
in
illustrating
the
way
in
which
these
technologies
have
altered
modern
societies
on
a
deep
and
profound
level.
Secondly,
Chapter
Five
develops
upon
the
way
in
which
knowledge
as
an
economy
commodity
has
caused
widespread
upheaval
in
Industrial
Era
economic
theory.
Here,
the
idea
that
the
tenets
that
governed
the
physical
paradigm
economy
of
industry
and
manufacturing
are
no
longer
relevant
or
valuable
in
the
face
of
a
core
commodity
which
does
not
obey
the
principal
rules
of
physical
paradigm
goods.
Chapter
Six
concludes
the
discussions
that
have
unfolded
in
this
thesis,
and
highlights
how
the
preceding
chapters
all
contribute
towards
achieving
the
initial
aims
of
the
thesis.
On
top
of
this,
it
highlights
the
challenges
uncovered
during
the
course
of
the
thesis
that
will
continue
to
provide
limitations
to
the
achievement
of
a
precise
definition
of
the
concept
of
the
knowledge
economy.
It
is
concluded
that
the
discussions
developed
in
this
thesis
would
achieve
their
goal
in
providing
a
valuable
and
comprehensive
‘working
definition’
of
the
knowledge
economy
for
academics
and
policymakers
seeking
to
find
conceptual
clarity
and
a
platform
of
‘common
ground’
from
which
to
base
their
conversations
and
debates.<br>AFRIKAANSE OPSOMMING: Die
oogmerk
van
hierdie
tesis
is
om
by
te
dra
tot
die
gangbare
definisie
van
die
kennis
ekonomie
–
’n
term
wat
net
so
wyd
gebruik
word
as
wat
dit
misverstaan
word.
Ten
spyte
van
twee
dekades
van
akademiese
nadenke
en
debatvoering,
is
daar
steeds
onduidelikheid
rondom
die
kennis
ekonomie
as
konsep,
wat
dit
vir
navorsers,
akademici
en
beleidmakers
moeilik
maak
om
’n
algemeen-‐aanvaarde
perspektief
te
bereik.
Die
probleem
is
nie
bloot
semanties
van
aard
nie
–
sommige
definisies
behels
onderliggende
aannames
wat
die
potensiaal
het
om
besluitneming
and
handeling
te
beïnvloed.
Hoofstuk
Een
dien
as
inleiding
tot
die
doelstellings
van
hierdie
tesis
en
omskryf
die
benadering
van
die
tesis.
Dit
beklemtoon
spesifiek
die
uitdagings
rondom
die
skryf
van
’n
literatuuroorsig
wat
gebaseer
is
op
‘n
uitgebreide
en
hoogs-‐gevarieerde
stel
bydrae
tot
die
konsep
van
die
kennis
ekonomie.
Hoofstuk
Twee
se
doel
is
om
lig
te
werp
op
die
konsep
van
die
kennis
ekonomie
en
hoe
dit
onderskei
kan
word
van
die
breër,
meer
omvattende
term
van
die
kennis
samelewing.
Nadat
onderskeid
getref
is
tussen
die
twee
konsepte,
ontwikkel
Hoofstuk
Twee
die
kennis
samelewing
se
meer
insluitende
aard,
en
stel
voor
dat
die
uitgebreide
omvang
van
die
term
afbreuk
doen
aan
die
nut
wat
die
term
as
’n
riglyn
vir
beleidmakers
het
–
spesifiek
in
verhouding
tot
die
meer
presiese
konsep
van
die
kennis
ekonomie.
Hoofstuk
Drie
begin
die
fokus
op
die
ekonomiese
komponent
van
die
term
‘kennis
ekonomie’.
Ten
einde
konseptuele
duidelikheid
te
skep,
word
die
mees
algemene
en/of
blywende
bydrae
gegroepeer
onder
vier
kategorieë,
wat
blyk
uit
die
bespreking
in
hierdie
hoofstuk,
naamlik:
Proposisionele
Kennis,
Voorskriftelike
Kennis,
Kulturele
Kennis
en
Begrip.
Hoofstuk
Vier
fokus
op
die
volgende
komponent
van
die
term
kennis
ekonomie
en
rig
die
aandag
op
die
ekonomiese
aspekte
van
kennis,
wat
oor
die
laaste
twee
dekades
na
vore
gekom
het
as
gevolg
van
tegnologiese
en
akademiese
klemverskuiwings
wat
gedurende
hierdie
tydperk
plaasgevind
het.
Hoofstuk
Vyf
gebruik
die
grondslag
van
begrip
wat
tot
dusver
geskep
is,
om
die
vraag
te
beantwoord:
wat
is
nuut
omtrent
die
kennis
ekonomie?
Hier
word
die
impak
van
ICTs
duidelik
deurdat
dit
illustreer
hoe
hierdie
tegnologieë
moderne
samelewings
op
‘n
fundamentele
en
diepgaande
vlak
verander
het.
Tweedens,
ontwikkel
Hoofstuk
Vyf
verder
die
manier
waarop
kennis
as
ekonomiese
kommoditeit
wydverspreide
omwenteling
in
Industriële
Era
ekonomiese
teorie.
Hieruit
word
dit
duidelik
dat
die
beginsels
wat
die
fisiese
paradigma
ekonomie
onderskryf
nie
meer
geldig
is
met
’n
kern
kommoditeit
wat
nie
die
beginsels
van
fisiese
paradigma
goedere
gehoorsaam
nie.
Hoofstuk
Ses
sluit
die
besprekings
wat
in
die
loop
van
die
tesis
ontwikkel
het
af,
en
beklemtoon
hoe
die
voorafgaande
hoofstukke
almal
bydra
tot
die
doelstellings
wat
aanvanklik
in
die
tesis
voorgestel
is.
Verder,
beklemtoon
dit
die
uitdagings
wat
uitgelig
is
in
die
tesis
wat
steeds
beperkings
stel
ten
opsigte
van
die
bepaling
van
’n
presiese
definisie
van
die
kennis
ekonomie.
Die
gevolgtrekking
wat
gemaak
word
is
dat
die
besprekings
wat
ontwikkel
is
tydens
die
tesis
hul
doel
van
’n
waardevolle
en
omvattende
operasionele
definisie
bereik.
Dit
is
van
nut
vir
akedemici
en
beleidmakers
in
terme
van
konseptuele
duidelikheid
en
’n
basis
of
gemeenskaplike
grond
vanwaar
besprekings
en
debat
kan
geskied.
26
Joubert, Francois. "Knowledge assets in enterprise architecture." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/5433.
Full textAbstract:
Thesis (MPhil (Information Science))--University of Stellenbosch, 2010.<br>ENGLISH ABSTRACT:
Knowledge assets can be defined as anything that affects a business’s disposition to act on
data received from the environment. Knowledge assets are embedded in the objects within an
organisation and are the source of an organisation’s competitive advantage, by being closely
linked to what the organisation knows and by allowing the organisation to act and to be
innovative.
Knowledge assets evolve over time as knowledge agents, through a process of sense making,
substitute physical resources for informational resources by codifying and abstracting
knowledge assets, in the process increasing their value and ability to be diffused to wider
audiences. These knowledge assets are internalised in an organisation and impact on the
organisation when they are applied to concrete problems.
Knowledge assets play an important role in the creation of information assets in an
organisation. Information assets are created when a knowledge agent makes use of his or her
knowledge to make sense of data received from sources in the environment. The creation of
information through the sense making process creates new knowledge which is added to the
agent’s knowledge base.
Enterprise architecture is the process of designing future states for an organisation and then
planning, leading and governing the organisation towards that future state. Enterprise
architecture focuses mostly on the organisational process, on information and technology.
Enterprise architects make use of enterprise architecture frameworks such as TOGAF or the
Zachman framework, which are primarily concerned with the domains of business,
information and technology architecture, yet none of these mainstream frameworks used by
enterprise architects takes knowledge assets into account, despite the obviously important
role that they play in the organisation and especially in the information creation process.
This research proposes to show that knowledge assets have an important role to play in
enterprise architecture by allowing enterprise architects to
• identify or facilitate the creation of knowledge assets pertaining to a specific problem;
• understand whether information assets are located in the ordered and complex or the
chaotic regimes and what would be the implication of moving them between regimes; • plot knowledge assets movements and relationships to each other on the social learning
cycle path, which would enable enterprise architects to balance the types of learning that
the organisation employs;
• define the level of codification, abstraction and diffusion of knowledge assets, based on
the intended audiences and to understand where knowledge assets could be developed to
improve quality and when outdated knowledge should be destroyed in favour of new
knowledge.
Knowledge assets are related to Enterprise Business Architecture (EBA) through the specific
knowledge domains that exist within an organisation. Understanding whether knowledge
assets exist in the ordered, complex or chaotic regimes will provide a more complete view of
the organisation. Architecture of knowledge assets in this space will provide a better
understanding of an organisation’s culture: this understanding can compensate for differences
in knowledge agents’ spatio-temporal positions, how and when they receive data and their
particular cognitive styles.
The importance of knowledge assets in the creation of information links it emphatically with
Enterprise Information Architecture (EIA). Knowledge asset architecture provides a better
understanding of how information is created and flows through an organisation, taking into
account the meaning of the information to the organisation, which compensates for that
oversight in information theory, which regards the accuracy of data that is communicated as
the only concern.
Information technology has exponentially increased mankind’s ability to codify, abstract and
diffuse knowledge assets. Enterprise Technical Architecture (ETA) is mainly concerned with
the technology infrastructure implemented within an organisation. Enterprise architects can
apply knowledge asset architecture to decide whether the technology should be used to
enhance the codification and abstraction of information, allowing more efficient diffusion of
information to a larger audience, or whether more concrete information should be diffused to
a more closely-knit audience.
This research will argue that the use of knowledge assets as a domain within enterprise
architecture will greatly enhance the enterprise architect’s ability to understand and lead the
organisation to a more desirable future state.<br>AFRIKAANSE OPSOMMING:
Kennisbates is vasgelê in die konkrete en abstrakte voorwerpe in die organisasie. Hierdie
voorwerpe omsluit alle voorwerpe wat ‘n effek het op hoe die organisasie reageer op data wat
vanaf die omgewing ontvang word. Kennisbates is ‘n bron vir die kompeterende voordeel wat
‘n organisasie geniet omdat dit verband hou met wat die organisasie weet en dit die
organisasie in staat stel om te innoveer.
Kennisbates sal aangaande evolueer soos wat kennisdraers, deur die sinmaak proses, fisiese
hulpbronne vervang met inligtings hulpbronne gedurende die proses van kodifisering en
abstraksie en sodoende die kennisbates se waarde vir die organisasie te verhoog en
beskikbaar te stel vir groter gehore. Die kennisbates word dan vasgelê in die organisasie
wanneer die kennis toegepas word op konkrete probleme.
Kennisbates speel ‘n belangrike rol in die skepping van inligtingsbates in die organisasie.
Inligting word slegs geskep wanneer die kennisdraer gebruik maak van sy kennis om sin te
maak van data onvang vanuit die omgewing. Die nuwe inligting word dan intern vasgelê in
die kennisdraer as nuwe kennis.
Ondernemingsargitektuur is ‘n proses waardeur die toekomstige staat van ‘n organisasie
ontwerp word deur beplanning, en daar verder leiding gegee word ter uitvoering daarvan.
Ondernemingsargitektuur fokus meestal op die organisasie se prosesse, inligting en
tegnologie. Ondernemingsargitekte maak gebruik van ondernemingsargitektuurraamwerke
soos TOGAF en die Zachmanraamwerk as riglyne vir hulle werk. Hierdie raamwerke fokus
primêr op die besigheid, inligting en tegniese domeine van argitektuur. Nie een van die
hoofstroom ondernemingsargitektuurraamwerke neem kennisbates in ag nie, ten spyte van
die voordiehandliggende belangrike rol wat kennisbates in die organisasie se
inligtingskeppingsproses speel.
Hierdie navorsing stel voor dat kennisbates deel kan vorm van ondernemingsargitektuur deur
ondernemingsargitekte toe te laat om
• kennisbates aangaande ‘n spesifieke probleem te identifiseer of die skepping daarvan
die fasiliteer, • te bepaal of die kennisbates in die geordende, komplekse of chaotiese regime bestaan
en wat die implikasie sou wees om hulle na ‘n ander regime te skuif, en
• die kennisbates op die sosiale leersiklus aan te stip, wat die ondernemingsargitek in
staat sal stel om die leerbenaderings van die organisasie te balanseer, die vlak van
kodifisering, abstraksie en verspreiding te definieer, gebaseer op die voornemende
gehoor vir die spesifieke inligting.
• beter begrip te hê daarvoor of die kennisbate na ‘n beter kwaliteit ontwikkel moet
word of vernietig moet word om plek te maak vir nuwe kennisbates.
Daar bestaan ‘n verwantskap tussen OBA (Ondernemingsbesigheidsargitektuur) deur die
spesifieke kennisdomein wat reeds in die organisasie bestaan. Deur te verstaan of die
kennisbates binne die geordende, komplekse of chaotiese regimes val sal beter begrip bied
van die organisasie as geheel. Al hierdie gesigshoeke word in die geordende domein beskryf.
Kennisbateargitektuur sal ‘n beter begrip van die organisasie se kultuur bewerkstellig. Die
kultuur in ‘n organisasie word gebruik om te vergoed vir die verskille in die kennisdraer se
tyd-ruimtelike ligging tydens die ontvangs van data asook hulle kognitiewe styl.
Daar bestaan ‘n daadwerklike verwantskap tussen kennisbateargitektuur en
Ondernemingsinligtingsargitektuur (OIA). Kennisbateargitektuur sal bydra tot die begrip van
hoe inligting geskep word en vloei deur die organisasie. Dit sal die betekenis van inligting in
ag neem en daardeur vergoed vir die tekortkoming van inligtingteorie wat slegs die
korrektheid van die data wat vervoer word in ag neem.
Inligtingstegnologie het die mens se vermoë om inligting te kodifiseer, abstraksie toe te pas
en te versprei eksponensieël verbeter. Ondernemingstegnieseargitektuur (OTA) is
hoofsaaklik verantwoordelik vir die tegnologiese infrastruktuur wat geïmplimenteer word
binne die organisasie. Ondernemingsargitekte kan kennisbates gebruik om te besluit of
tegnologie gebruik moet word om beter inligting te skep deur hoër kodifisering en abstraksie
toe te pas, om daardeur die vermoë te skep om die inligting vir ‘n wyer gehoor beskikbaar te
stel, of om meer konkrete inligting vir ‘n meer intieme gehoor beskikbaar te stel.
Hierdie navorsing stel voor dat kennisbates as ‘n domein binne die ondernemingsargitektuur
vervat word. Dit sal die ondernemingsargitek in staat stel om die organisasie beter te lei na ‘n
wenslike toekomstige staat.
27
Yoon, Changwoo. "Domain-specific knowledge-based informational retrieval model using knowledge reduction." [Gainesville, Fla.] : University of Florida, 2005. http://purl.fcla.edu/fcla/etd/UFE0011560.
Full text
28
Gogela, Zingisa Zeroa. "The knowledge audit : from information management to knowledge management : a case study of a provincial library service." Thesis, Stellenbosch : Stellenbosch University, 2005. http://hdl.handle.net/10019.1/50501.
Full textAbstract:
Thesis (MPhil)--Stellenbosch University, 2005.<br>ENGLISH ABSTRACT: There is a strong pressure for organizations to attaining, maintaining and improving
knowledge standards for sustained competitive strategic advantage. This assignment
examines the status of knowledge and knowledge management (KM) practices at the
Provincial Library Services (PLIS). I approached the topic by collecting data relevant
to the management of information and knowledge and benefits of the KM activities
using the following methods:
A review of literature and research: - addressing the paucity of literature and
research that is both current and directly relevant to libraries was one of the
motivating factors behind the study; analysis of key documents and
information systems; a questionnaire was distributed to the PUS personnel;
informal interviews and observations.
The results seem to indicate that PLIS has a knowledge infrastructure and a
technology infrastructure. This is apparent in its knowledge programmes, e-mail
system, web page, library management system (PROLIB), and limited access to the
Internet. Staff has some fairly basic knowledge and information needs that must be
addressed. Few knowledge contents should be established. The baseline information
provides a foundation for more coordination; recognition of the importance and
enhancement of its KM related activities. KM activities should focus on individual
capabilities. Recommendations are articulated in terms of a proposed KM strategy.
It became evident that success of knowledge management depends on an
environment, which is conducive to conversion of individual knowledge to
organizational knowledge, the value to which employees place on knowledge and
their attitude towards KM. Moreover, indicators of success and evidence of
effectiveness should take the measuring criteria beyond a checklist of policies and
strategies, procedures and processes, systems, activities but professional competence,
commitment, benchmarking and adoption of best practices for attainment of KM
goals. Important to note, is the reality that a KM activity for PLIS has to take broader
transformation imperatives into account.<br>AFRIKAANSE OPSOMMING: Daar word sterk druk geplaas op organisasies om kennis te bekom, te behou en te
verbeter vir volgehoue mededingende strategiese voorsprong. Hierdie werstuk
ondersoek die status van kennis en kennisbestuur- (Knowledge Management, KM)
praktyke van die Provinsiale Biblioteekdiens. Ek het die- onderwerp benader deur
data te versamel wat relevant is tot die bestuur van inligting en kennis sowel as die
voordele van KM aktiwiteite deur die volgende metodes te gebruik:
'n Oorsig van literatuur en navorsing: - een van die faktore wat die studie gemotiveer
het is om die beperkte beskikbare literatuur en navorsing wat op datum sowel as
relevant tot biblioteke is aan te spreek; 'n ontleding van die kern dokumente en
inligtingsisteme; 'n vraelys wat versprei is onder die personeel van die Provinsiale
Biblioteekdiens; informele onderhoude en waarnemings.
Die resultate dui daarop dat die Provinsiale Biblioteekdiens 'n kennis en tegnologiese
infrastruktuur het. Dit blyk uit die kennisprogram, die e-pos sisteem, die Webtuiste,
die biblioteekbestuursisteem (Prolib), en beperkte toegang tot die Internet. Personeel
het basiese kennis en inligtingsbehoeftes wat aangespreek moet word.
Kennisinhoude moet daargestel word. Die basislyn inligting voorsien 'n grondslag
vir meer koôrdinasie; besef van die belangrikheid en die verbetering van die KM
verwante aktiwiteite. KM aktiwiteite moet fokus op individuele vermoëns.
Aanbevelings word uitgedruk in terme van 'n voorgestelde KM strategie.
Dit het duidelik geword dat die sukses van kennisbestuur afhang van 'n omgewing
wat bevorderlik is vir die omskakeling van kennis van die individu na organisatoriese
kennis, die waarde wat personeel heg aan kennis en hulle houding teenoor kennis
bestuur. Aanwysings van sukses en bewys van effektiwiteit moet meetbare kriteria
verder neem as 'n lys van beleide en strategieë, prosedures en prosesse, sisteme en
aktiwiteite maar moet professionele vermoëns toewyding "benchmarking" en
gebruik van die beste praktyke vir die bereiking van KM doelwitte toepas. Dit is
belangrik om te let op die realiteit dat 'n KM aktiwiteit van die Provinsiale
Biblioteekdiens wyer transformerende imperatiewe in ag moet neem.
29
Kruger, Hilda. "Intra-organisational information and knowledge sharing : exploring persistent barriers." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/1981.
Full textAbstract:
Thesis (MA (Information Science))--University of Stellenbosch, 2010.<br>ENGLISH ABSTRACT:
When studying information and knowledge management case studies, it becomes
evident that barriers to information and knowledge sharing persist, even in organisations
that are lauded for their IKM initiatives. This study set out to probe why this is the case.
To this end the study explored persistent barriers to information and knowledge sharing
through an investigation of a Most Admired Knowledge Enterprise (MAKE) award
winning organisation. It was predicted that the persistent barriers would correspond to
the characteristics of organisations as complex social systems. Results indicated that the
persistent barriers identified in the MAKE award winning organisation mirror the
characteristics of complex social systems.
The findings suggest one possible explanation for the persistence of barriers to
information and knowledge sharing, namely that these barriers are rooted in the nature
of organisations as complex systems. Viewing poor information and knowledge flows
through a complex social systems lens draws attention to the ‘wicked’ nature of the
issue, i.e. the reality that persistent barriers form interacting meshes that can at best be
mitigated but not eliminated. Also, viewing persistent barriers as inherent in
organisations suggest alternative ways of attending to these barriers.<br>AFRIKAANSE OPSOMMING:
‘n Oorsig van inligting- en kennisbestuur (IKB) gevallestudies wys duidelik dat
hindernisse tot inligting- en kennisdeling gedurig volhou, selfs in organisasies met
hoogs aangeskrewe IKB inisiatiewe. Die oogmerk van hierdie studie was om vas te stel
waarom dit so is. Die studie het daarom hardnekkig volhoudende hindernisse tot
inligting- en kennisdeling binne ‘n erkende Most Admired Knowledge Enterprise
(MAKE) organisasie ondersoek. Dit is voorspel dat die volhoudende hindernisse sou
ooreenstem met eienskappe van organisasies as komplekse sosiale stelsels. Die
bevindinge het gewys dat volhoudende hindernisse wat binne die erkende MAKE
organisasie identifiseer is, wel die eienskappe van komplekse sosiale stelsels
weerspieël.
Die bevindinge wys op een moontlike verklaring vir die hardnekkig volhoudende
bestaan van hindernisse tot inligting- en kennisdeling, naamlik dat hierdie hindernisse
spruit uit die aard van organisasies as komplekse stelsels. Deur na suboptimale
inligting- en kennisvloei deur die lens van ‘n komplekse sosiale stelsel te kyk, word die
‘wicked’ aard van die probleem uitgewys, dit wil sê ‘n realiteit waar volhoudende
hindernisse interaktiewe strikke vorm wat bloot aangespreek, maar nie elimineer kan
word nie. Alternatiewe maniere word voorgestel hoe sulke hindernisse aangepak kan
word.
30
Eloff, Paul. "Knowledge emerging from chaos : organisational sensemaking as knowledge creation." Thesis, Link to the online version, 2008. http://etd.sun.ac.za/jspui/handle/10019/1921.
Full text
31
Maguitman, Ana Gabriela. "Intelligent support for knowledge capture and construction." [Bloomington, Ind.] : Indiana University, 2004. http://wwwlib.umi.com/dissertations/fullcit/3162267.
Full textAbstract:
Thesis (Ph.D.)--Indiana University, Dept. of Computer Science, 2004.<br>Source: Dissertation Abstracts International, Volume: 66-01, Section: A, page: 0012. Chairman: David B. Leake. Title from dissertation home page (viewed Oct. 12, 2006).
32
Fuka, Karel. "Knowledge management in digital libraries." Thesis, University of Cambridge, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.268680.
Full text
33
Perälä, J. (Juho). "Using open innovation to gain knowledge and technology." Bachelor's thesis, University of Oulu, 2016. http://urn.fi/URN:NBN:fi:oulu-201605282043.
Full textAbstract:
The topic of this thesis is “Using open innovation to gain knowledge and technology”. Open innovation as a topic has been researched quite much but the different researches have not gathered all the most used obtaining methods to one research. I saw it fitting to gather the most used inbound methods together. The other researches usually focus on one or two methods and the advantages and disadvantages of different methods have not been gathered under one study. This bachelor’s thesis is a literature review in which I write about all inbound open innovation methods and what advantages and possible disadvantages they might have. The main findings in this research is how the different methods work and what kind of open innovation business models each method supports. This bachelor’s thesis could help companies to determine what kind of obtaining method to use if they would like to implement open innovation to their company’s business model.
34
Pickard, Galen. "The use of domain knowledge in optimal information aggregation." Thesis, Massachusetts Institute of Technology, 2006. http://hdl.handle.net/1721.1/37080.
Full textAbstract:
Thesis (M. Eng.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 2006.<br>Includes bibliographical references (leaf 35).<br>In this thesis, I present some novel results pertaining to the relationship between two popular and interesting information aggregation methods: the Condorcet and Borda tallies. I present numerical results showing how the much simpler Borda tally can be used to approximate the outcome of the Condorcet tally with high probability in certain circumstances, a proof that there exist classes of problems for which the two tallies can never agree, and an extension of these results to small-world graphs, which have been of great interest recently due to their practical applicability to many complex problems.<br>bu Galen Pickard.<br>M.Eng.
35
Kavanagh, Judith. "The Text Analyzer: A tool for knowledge acquisition from texts." Thesis, University of Ottawa (Canada), 1995. http://hdl.handle.net/10393/10149.
Full textAbstract:
The world is being inundated with knowledge at an ever-increasing rate. As intelligent beings and users of knowledge, we must find new ways to locate particular items of information in this huge reservoir of knowledge or we will soon be overwhelmed with enormous quantities of documents that no one any longer has time to read. The vast majority of knowledge is still being stored in conventional text written in natural language, such as books and articles, rather than in more "advanced" forms like knowledge bases. With more and more of these texts being stored on-line rather than solely in print, an opportunity exists to make use of the power of the computer to aid in the location and analysis of knowledge in on-line texts. We propose a tool to do this--the Text Analyzer. We have combined methods from computational linguistics and artificial intelligence to provide the users of the Text Analyzer with a variety of options for finding information in documents, verifying the consistency of this information, performing word and conceptual analyses and other operations. Parsing and indexing are not used in the Text Analyzer. The Text Analyzer can be connected to CODE4, a knowledge management system, so that a knowledge base can be constructed as knowledge is found in the text. We believe this tool will be especially useful for linguists, knowledge engineers, and document specialists.
36
Rao, Shivarama. "Reinventing the wheel of LIS education in India for managing knowledge in the knowledge era." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106113.
Full textAbstract:
Poster paper<br>The fast changing environment fueled by technology has caused a paradigm shift in the library and information science profession. While the traditional roles of the library and information professional in providing access to information continues to be important, the responsibilities of this group have extended beyond providing just access to helping in utilizing info in the right context at the right time. 'Knowledge' is considered to be the most valuable resource in organizations today. This implies not just access to info contained in documents but also implicit knowledge gained through human experience. Information professionals need to view themselves as performance support professionals.
37
Anastasiadis, Philip Andrew. "Knowledge creation within geographically dispersed organisations : collocation from a sensemaking perspective." Thesis, Stellenbosch : Stellenbosch University, 2012. http://hdl.handle.net/10019.1/71767.
Full textAbstract:
Thesis (MPhil)--Stellenbosch University, 2012.<br>ENGLISH ABSTRACT: This thesis investigates the question of organisational knowledge creation in geographically
dispersed settings.
In Chapter 1, I describe Nonaka’s model of organisational knowledge creation and Weick’s
theory of organisational sensemaking in more detail.
In Chapter 2, the geographically dispersed organisation is examined in more detail, looking at
socialisation, organisational culture and trust.
In Chapter 3, communication dynamics within the geographically dispersed organisation are
examined, with a focus on Media Richness Theory and the impact this has had on theories of
communication across distance.
In Chapter 4, the organisation is examined at the level of the team, discussing real world
examples of dispersed knowledge creation from the knowledge management and
sensemaking perspective, using research on globally dispersed software development teams
practicing the Scrum methodology.
The thesis comes to the conclusion that it is possible for knowledge creation to occur
amongst geographically dispersed individuals, if they have learned how to make sense
together. However shared frameworks are quicker and easier to develop in face-to-face
settings, but as soon as the basis for it exists, the influence of geographic dispersal is reduced.<br>AFRIKAANSE OPSOMMING: Die tesis ondersoek die kwessie van organisatoriese kennisskepping in geografies verspreide
situasies.
Die eerste hoofstuk beskryf Nonaka se model van organisatoriese kennisskepping en Weick
se teorie van organisatoriese singewing.
In die tweede hoofstuk word die fenomeen van geografies-verspreide organisering van nader
beskou en bespreek in terme van die effek wat dit het op sosialisering, organisatoriese kultuur
en vertroue.
In die derde hoofstuk word die kommunikasie-dinamika in geografies verspreide organisasies
ondersoek met 'n fokus op "Media Richness Theory" en die impak wat dit het op teorieë van
afstandskommunikasie.
In die vierde hoofstuk word die organisasies bestudeer op die vlak van die span. Hier word
voorbeelde van verspreide kennisskepping vanuit die kennisbestuurs- en
singewingsperspektiewe bespreek aan die hand van 'n oorsig oor navorsing oor globaalverspreide
sagteware-ontwikkelingspanne wat die SCRUM-metodologie volg.
Die tesis kom tot die slotsom dat dit kennisskepping in sulke kontekste kan plaasvind as die
lede van die span saam sin kan maak. Gedeelde raamwerke word egter makliker en vinniger
in gesig tot gesig situaties opgebou, maar sodra die basis daarvoor bestaan word die invloed
van geografiese verspreiding minder.
38
Elsayess, Mahmoud B. "The Relationship of Negotiation and Reciprocity to Knowledge Sharing among Software Developers." Thesis, Capella University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10979425.
Full textAbstract:
<p> Knowledge sharing among software developers enhances the success of software design and implementation. However, there is an inadequate understanding of how communication factors such as negotiation and reciprocity impact the knowledge-sharing process within software development teams and between team leaders and team members. The present study used a correlational research design to test the relationship between the reciprocity (i.e., communication between team members), negotiation (i.e., communication between team leaders and team members), and knowledge sharing to determine whether different types of communication influence knowledge-sharing outcomes. A cross-sectional survey was used to collect data from a target population of software developers. The sample consisted of 85 software developers with a minimum of 2 years of experience working on software development teams. Multiple linear regression analyses were run to determine the extent to which the variables of negotiation, reciprocity, and knowledge sharing were related. The results indicated that the variables were significantly related, and 70% of knowledge sharing was the result of reciprocity-exchange of ideas and reciprocity-meetings. Team meetings and the open exchange of ideas between team members were found to be the most effective methods of reciprocity related to knowledge sharing among team members. Negotiation and team cohesiveness, however, were not significant to the knowledge-sharing process. The findings indicated that the process of knowledge sharing is more important than individual relationships between software development team members. Thus, from an organizational perspective, holding regular project meetings with all team members would be a more effective knowledge-sharing strategy than using team-building exercises to strengthen personal bonds between team members. Additional research is necessary to determine how software developers’ personal characteristics impact knowledge-sharing processes.</p><p>
39
Van, Niekerk Melchior Jacques. "The industrialisation of software production - a knowledge management perspective." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/2169.
Full textAbstract:
Thesis (MPhil (Informations Science))--University of Stellenbosch, 2009.<br>This research utilises theories of organisational knowledge creation from the field of
knowledge management to analyse the manner in which the industrialisation of the
software development industry is likely to occur. The aim of the research is to prove the
following hypothesis:
If the software development industry moves towards industrialisation, then
knowledge assets in the format of universal production templates will come into
being.
The research commences by providing background information on the state of practise
of software engineering by giving an overview of the changes in the industry over the
past four decades.
The software development industry is consequently presented from the viewpoint of the
proponents of a craftsmanship based approach to software development, and from the
viewpoint of those proposing that industrialisation will offer a solution to the problems
besetting the industry. In this discussion the terms industrialisation as well as economies
of scale and scope are defined. Potential paths and drivers that will allow the
industrialisation of the industry are presented – software factories as a path towards
industrialisation, and cloud computing as a driver for industrialisation.
In order to supply a knowledge management perspective, the theories of Ikujiro Nonaka
and Max Boisot are presented. These theories assume different perspectives on the
creation of organisational knowledge, but an attempt is made to reconcile the
differences between the two theories. Particular attention is paid to the economic
meaning and implications of knowledge, information and data as factors of production.
The concept of knowledge assets are examined in detail, and placed into the context of
software development.
In the last chapter the research and conclusions of the previous chapters are
consolidated, to prove the central hypothesis of this work.
40
Mushonga, Cleopatra Tsungai. "Social networking for knowledge management : group features as personal knowledge management tools." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/86315.
Full textAbstract:
Thesis (MPhil)--Stellenbosch University, 2014.<br>ENGLISH ABSTRACT: With the emergence of Web 2.0 (social network platforms) some Knowledge Management
theorists saw the potential for incorporating its collaborative and networking features in
Knowledge Management Systems. However, the consensus is that harnessing Web 2.0
features for Knowledge Management is still in its infancy and according to some it seems that
Web 2.0 success in the social sphere is hard to translate to the work context.
The thesis argues that Web 2.0 primarily facilitates Personal Knowledge Management (PKM)
and in this way indirectly contributes to Organisational Knowledge Management.
Furthermore not all Web 2.0 features are equally useful in facilitating Personal Knowledge
Management. The thesis identifies the group features of social network platforms as the
prime locations for networking and learning.
The thesis is theoretically based on Cheong and Tsui's PKM 2.0 model, in particular the
Interpersonal Knowledge Transferring phase that in turn is based on Nonaka's SECI model of
knowledge conversion.
The thesis starts out with considering the distinction and relationship between Organisational
Knowledge Management (OKM) and Personal Knowledge Management (PKM). Thereafter
Cheong and Tsui's PKM 2.0 model is described as well as Nonaka's SECI model. The Web
2.0 phenomenon is introduced through a literature review of various studies on the usefulness
of social network platforms and the group features are specifically highlighted. A survey is
conducted among users of a particular Web 2.0 group feature, based on questions developed
from the SECI and PKM 2.0 models.
The thesis comes to the conclusion that the group features of Web 2.0 social network
platforms are useful for Knowledge Management, because it is indeed a component of users'
Personal Knowledge Management.<br>AFRIKAANSE OPSOMMING: Sekere Kennisbestuursteoretici het met die opkoms van Web 2.0 (sosiale netwerk-platforms)
die moontlikheid waargeneem om die samewerks- en netwerk-funksionaliteit van Web 2.0
platforms met bestaande Kennisbestuurstelsels te integreer. Die konsensus is egter dat sulke
pogings nog veel tekortskiet en sommige waarnemers meen dat dit baie moeilik sal wees om
Web 2.0 se sukses in die sosiale sfeer in die werksplek in te span.
Die tesis argumenteer dat Web 2.0 hoofsaaklik Persoonlike Kennisbestuur (PKB) fasiliteer en
langs hierdie ompad 'n bydrae lewer tot Organisatoriese Kennisbestuur (OKB). Verder lewer
alle funksionaliteite van Web 2.0 nie 'n bruikbare bydra tot Kennisbestuur nie, maar is dit
hoofsaaklik die groepsfunksies wat bruikbaar is in terme van netwerking en leer.
Die tesis is teoreties gewortel in Cheong en Tsui se PKB 2.0 model, veral die
Interpersoonlike Kennisoordragsfase wat weer op Nonaka se SEKI model gebaseer is.
Die tesis oorweeg aanvanklik die onderskeid en verhouding tussen Organisatoriese
Kennisbestuur (OKB) en Persoonlike Kennisbestuur (PKB). Daarna word Cheong en Tsui se
PKB 2.0 model en Nonaka se SEKI model bespreek. Die Web 2.0 fenomeen word beskryf
aan die hand van 'n literatuurstudie van navorsing oor die bruikbaarheid van Web 2.0
platforms en die groepsfunksionaliteit word spesifiek belig. 'n Vraelys, gebaseer op die SEKI
en PKB 2.0 modelle, is onder gebruikers van 'n spesifieke Web 2.0 groepsfunksie
geadministreer.
Die tesis kom tot die konklusie dat die groepsfunksies van Web 2.0 sosiale netwerk-platforms
bruikbaar is vir Kennisbestuur, want dit is inderdaad 'n komponent van gebruikers se
Persoonlike Kennisbestuur (PKB).
41
Chittella, Rama Someswar. "Leveraging Schema Information For Improved Knowledge Graph Navigation." Wright State University / OhioLINK, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=wright1564755327091243.
Full text
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Davalos, Sergio Victor. "Knowledge-structured information systems for understanding: An architecture and an implementation." Diss., The University of Arizona, 1992. http://hdl.handle.net/10150/185813.
Full textAbstract:
This research addresses the problem of developing computer-based systems to support the understanding of information by executive level users. The approach taken is based on the use of prior knowledge in the form of knowledge (cognitive) structures to understand new information. The knowledge structures used are case, schemata, concepts, and semantic networks. A system architecture for supporting information understanding, the Understanding Support System (USS), was developed and was implemented on an Apple Mac using HyperCard software. The USS is implemented in an object-oriented architecture using hypertext organization methods to support the cognitive process of associative information development and retrieval. Node and link representation and associative schemes are used to store and represent cognitive structures in the form of networks of interlinked nodes of knowledge. These networks are treated as individual units by the USS. The current system supports a single user for: (1) building mental representations, (2) using prior knowledge in the form of knowledge nodes, knowledge structures, and case knowledge, (3) using knowledge structures for knowledge base access, and (4) navigation of the knowledge base through links that associate knowledge nodes in the cognitive structures. Eventually the USS can support use of a corporate knowledge base by many users. An evaluation of the USS based on human-computer research methodologies for systems development is discussed.
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Eklund, Pieta. "Knowledge management på en dagstidning." Thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2004. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-16347.
Full textAbstract:
The purpose of this study was to describe how journalists do research for their articles and whether there is a need to create a knowledge bank of the material that journalists use for writing these articles. I also looked at how knowledge management could be used at a daily newspaper to add value to the information used by the journalists. The thesis is based on four interviews with journalists, a literature review and a practical project. I helped a journalist with his information seeking and later tried to organize the material. This project gave me an understanding of how varying the material that journalists use is and how difficult it would be to try to organize it in order to create an organizational knowledge resource of the material. The study shows that journalists use a lot of information in their work and a big part of their job consists of information seeking. A lot of the retrieved information is not used more than once. The study shows that if the material was organized and made available for other journalists at the newspaper, it would make journalists work more effective. The results also show that there are some knowledge management tools available at the newspaper but these are not used for knowledge management purposes. Journalists also need to change their way of thinking about their profession from the industrial era to the information and knowledge era in order to make knowledge management succeed and benefit the organization and its employees.<br>Uppsatsnivå: D
44
Mavuso, Michael Abby. "Mentoring as a knowledge management tool in organisations." Thesis, Link to the online version, 2007. http://hdl.handle.net/10019/1107.
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45
Swartbooi, Andile A. "The role of knowledge management in offshore outsourced software development." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/5352.
Full textAbstract:
Thesis (MPhil (Information Science))--University of Stellenbosch, 2010.<br>ENGLISH ABSTRACT:
In an effort to streamline operations and focus on what they regard as core activities, a growing
number of organizations from both developed and developing countries are increasingly looking
to outsource their software development and maintenance activities to lower cost countries such
as India and China, this is evidenced by the phenomenal growth in India’s software industry and
the number of major overseas IT companies establishing subsidiaries and relocating their
Research and Development operations to India’s high-tech cities such as Hyderabad, Chennai
and Pune. With the mere size of their populations standing at over a billion people each,
supported by their governments, Indian and Chinese business have been able to leverage this
population advantage producing a large pool of software engineers, technical specialists and
back office workers to cater for the talent demands of the world.
While the actual software development process might be non-core to many organizations, it
however yields software applications that drive critical business processes and embed valuable
organizational knowledge. The handing over of software development operations by an
organization to a third party poses a risk of creating a dependency and exposing vital business
knowledge to competition thereby compromising its competitive edge. Both the people that
participate in software development projects and the software products these people develop
possess knowledge which need to be secured and leveraged to enable the continued success of an
organization. Securing these knowledge artefacts and the knowledge created by the software
development lifecycle process cannot be left to chance, therefore the success of an organization’s
software development activities needs to be measured largely on its ability to secure knowledge
assets that derive from such process and the leveraging of such knowledge to drive
organizational strategy and yield new knowledge.
This thesis is premised on the fact that knowledge is the one competitive advantage that
separates successful nations from failed states and one dominant force that prevails across all
successful economies in the 21st century, hence the notion of a knowledge economy. The study seeks to understand the importance of the role played by knowledge in an outsourced
software development engagement and how knowledge management affects the success of this
engagement. By exploring the business drivers that spur organizations to outsource their IT
activities, the software development lifecycle, the different outsource models available to
organizations and the inherent risks surrounding knowledge loss, the thesis seeks to gain an
understanding and the criticality of managing knowledge within an outsourced software
development context and the strategies that organizations can utilize to deliver on outsourcing
promises with minimal risk.<br>AFRIKAANSE OPSOMMING:
Ten einde hulle werksaamhede meer vaartbelyn te maak en om ingestel te bly op dit wat hulle as
kernbedrywighede beskou, kyk al hoe meer organisasies in ontwikkelde en ontwikkelende lande
na die moontlikheid om die ontwikkeling en instandhouding van hulle sagteware uit te
kontrakteer na lande soos Indië en China, waar dit goedkoper gedoen kan word as tuis. Dié feit
blyk duidelik uit die fenomenale groei in veral Indië se sagtewarenywerheid en die getal groot
oorsese IT firmas wat hulle navorsing en ontwikkeling in hoë-tegnologie stede soos Hyderabad,
Chennai en Puna laat doen. Met bevolkings van meer as ’n miljard elk, kon Chinese en Indiese
ondernemings hierdie voorsprong benut om ‘n magdom sagteware-ingenieurs, tegniese
spesialiste en kantoorwerkers te produseer om in die wêreld se vraag na kundigheid te voorsien.
Terwyl die ontwikkeling van sagteware miskien nie deur baie ondernemings as ‘n
kernbedrywigheid beskou word nie, lewer dit tog aanwendings op wat kritieke sakeaktiwiteite
aandryf en waardevolle organisatoriese kennis vasvang. Die oordra van sagteware-ontwikkeling
van een onderneming na ‘n derde party gaan egter gepaard met die risiko dat dit afhanklikheid
kan skep en ook uiters belangrike sakekennis aan konkurrente toeganklik maak, wat die
mededingende voorsprong wat sulke kennis bied bedreig. Die mense betrokke by die
ontwikkeling van sagteware en die produkte wat hulle sodoende skep, is ‘n bron van kennis wat
beveilig en verveelvuldig moet word om ‘n onderneming in staat te stel om suksesvol te bly
voortbestaan. Die versekering van hierdie verworwe kennis en die kundigheid wat deur die
ontwikkelingsiklus van die sagteware geskep word, kan nie aan die toeval oorgelaat word nie –
die sukses van ‘n onderneming se sagteware-ontwikkeling moet veral gemeet word aan sy
vermoë om die kennisbates wat uit die proses voortvloei te verseker, en om hierdie kennis te
verveelvuldig om organisatoriese strategieë aan te dryf en nuwe kennis op te lewer.
Hierdie tesis se uitgangspunt is dat kennis die mededingende voorsprong is wat suksesvolle
nasies onderskei van die res; dit is dié faktor wat kenmerkend is van al die suksesvolle
ekonomieë van die 20ste eeu, en die kern van die begrip van ‘n “kennis-ekonomie”.
Hierdie ondersoek wil die belangrikheid verken van die rol wat gespeel word deur kennis in ‘n
uitgekontrakteerde verbintenis vir die ontwikkeling van sagteware and hoe kennisbestuur die sukses van so ‘n verbintenis affekteer. Deur ondersoek in te stel na die motivering wat besighede
aanspoor om hulle IT bedrywighede uit te plaas, na die sagteware-ontwikkeling lewenssiklus, die
verskillende modelle van uitkontraktering wat vir organisasies beskikbaar is en die inherente
risiko’s rondom kennisverlies, wil hierdie tesis ‘n begrip vorm van die kritieke noodsaaklikheid
vir die bestuur van kennis in ‘n uitgekontrakteerde sagteware-ontwikkeling en van die strategieë
wat organisasies kan aanwend om die voordele wat uitkontraktering beloof ten volle te benut
teen minimale risiko.
46
Kotze, Barend Frederik. "Organizational knowledge : discrete manageable item or complex dynamic flow?" Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/1887.
Full textAbstract:
Thesis (MPhil (Information Science))--University of Stellenbosch, 2009.<br>We are in the final stages of a transition from the industrial era to the information era.
Some may argue that we are already there. The impact of this transition is felt in all
spheres of everyday life, it is present in shifting paradigms and it fuels constant waves
of change. In attempting to master this changing world of the last few decades,
academics and practitioners focused their attention on the management of knowledge
in organisations.
The concept of knowledge has been an elusive one for two thousand years and
introducing the ideas of management and organisation to this already blurred notion
brings about more distortion. This elusiveness is ever-present when organisational
knowledge management is written about, presented or discussed. There always seems
to be a duality in its nature – on the one end of the spectrum, the manageability of
knowledge itemised as “thing” and on the other end the unmanageability of “flows”
creating knowledge. There is a distinct discourse equating knowledge to information.
These concepts are used interchangeably and there is a strong focus on the use of
technology to manage knowledge stocks. In other treatises, we are constantly
reminded about the inherent complexities of knowledge, humans, relationships and
how people, individually and collectively, create meaning.
This thesis sets out to determine whether knowledge should be seen as a manageable
item or whether it is more complex, a flow, that might be guided and nurtured but
never “managed”; or whether, it is in fact, both a “thing” and a “flow”.
With neither theory testing nor theory development in mind, the thesis is a journey
into the existing epistemological literature, investigating various views on and
typologies of knowledge, aiming to add value through interpretation. As a
comparative study, the thesis discusses the views of authors on knowledge
management and sense making. Following the comparison of “thing” and “flow”, the
thesis concludes by likening the research question to a similar paradox of light –
knowledge should always be managed as a “thing” and a “flow” similar to light being
both a particle and a wave.
47
Hew, Khe Foon. "Knowledge sharing among professionals in three online communities." [Bloomington, Ind.] : Indiana University, 2006. http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqdiss&rft_dat=xri:pqdiss:3229599.
Full textAbstract:
Thesis (Ph.D.)--Indiana University, Dept. of Instructional Systems Technology, 2006.<br>"Title from dissertation home page (viewed July 5, 2007)." Source: Dissertation Abstracts International, Volume: 67-08, Section: A, page: 2947. Adviser: Thomas A. Brush.
48
Joseph, Adrian. "Simple low cost causal discovery using mutual information and domain knowledge." Thesis, Queen Mary, University of London, 2011. http://qmro.qmul.ac.uk/xmlui/handle/123456789/2401.
Full textAbstract:
This thesis examines causal discovery within datasets, in particular observational datasets where normal experimental manipulation is not possible. A number of machine learning techniques are examined in relation to their use of knowledge and the insights they can provide regarding the situation under study. Their use of prior knowledge and the causal knowledge produced by the learners are examined. Current causal learning algorithms are discussed in terms of their strengths and limitations. The main contribution of the thesis is a new causal learner LUMIN that operates with a polynomial time complexity in both the number of variables and records examined. It makes no prior assumptions about the form of the relationships and is capable of making extensive use of available domain information. This learner is compared to a number of current learning algorithms and it is shown to be competitive with them.
49
Nguyen, Thuan Luong. "Assessing Knowledge Management Values By Using Intellectual Capital to Measure Organizational Performance." Thesis, Nova Southeastern University, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10249504.
Full textAbstract:
<p> Measuring knowledge management performance was one of, if not the most challenging knowledge management activities. This study suggested using intellectual capital as a proxy for knowledge management performance in evaluating its impact on organizational performance. The Value Added Intellectual Coefficient model was employed to measure intellectual capital. Although being used widely in research, the model had its limitations. Also, for intellectual capital measurement, there was a lack of guidelines supported by empirical evidence or best practices. The present study aimed to test the classic and a modified version of this model, and based on the results, shed light on whether the classic version was good enough or the modified one should be highly recommended. The financial fundamental and market data of 425 randomly selected publicly listed firms were collected, and the structural equation modeling technique was employed to test the models. Chi-square difference test was performed to determine whether there was a statistically significant difference between these two models. The results of the tests indicated that the difference between them was insignificant. Therefore, it was concluded that the classic model is adequate, and it can be used effectively to measure intellectual capital. Adding two new efficiency elements—research and development efficiency and relational capital efficiency—in the model did not provide any significant benefit.</p>
50
Lin, Sung-Chien. "Towards integrating research on retrieval- and communication-oriented studies in library and information science." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106356.
Full textAbstract:
In this paper, an idea for integrating research in information retrieval and scientific communication in LIS is proposed. This idea is based on the generation and use of subject maps for documents in a specific domain. A subject map, as defined in this paper, is a kind of representation of the important subjects in the target domain and their mutual conceptual relationships, on a two-dimensional graph. The map can be used in many applications in information retrieval and scientific communication. For example, it can be used as an interface in information retrieval systems, to display terms and their relationships in thesauri, and as a tool to explore research and developments of a scientific discipline. The method to generate subject maps is also described. The method comprises four processes: document preparation, information extraction, map generation, and information visualization. All these processes are based on concepts and technologies from both the domains of information retrieval and scientific communication.