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Cerfonteyn, Henk. "The anatomy of the knowledge economy." Thesis, Stellenbosch : Stellenbosch University, 2000. http://hdl.handle.net/10019.1/51938.
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Thesis (MBA)--Stellenbosch University, 2000.ENGLISH ABSTRACT: A major trend from an information era towards a knowledge economy is currently being experienced, which can be ascribed to the growing importance of knowledge in various countries. The anatomy of the knowledge economy concerns an overall view from the perspective of the organisation. The knowledge economy is analysed in terms of what it involves, its effects on the workplace, the role of information and communication technology (lCT), and emergent key ethical issues. Production and exploitation of knowledge will become the main source of wealth in the knowledge economy. Knowledge can be regarded as value-added to data and information that can be located in organisations either explicitly or tacitly. Tacit knowledge is most prevalent and underutilised form in organisations, and can be exploited to its full extent in the form of intellectual property. A printing metaphor is used to illustrate the extent to which knowledge can become embedded in products, thus increasing intangibility levels within products. Knowledge, as a strategic asset for any organisation, can be generated by innovation and dissemination processes. Knowledge also results in more customised high-valued goods, for which clients are willing to pay more. In facilitating a favourable environment for knowledge development in organisations, governments have an essential role to play. This role includes establishing cultures of entrepreneurship, innovativeness and competitiveness through education, training and funding of appropriate organisations. In order to reap substantial benefits from the knowledge economy, various countries are transforming their economies accordingly. The United States of America, Sweden, Finland and Singapore are currently leading in this respect while others like Canada and the United Kingdom have committed themselves to the new economic order. The measurement of knowledge within organisations has not yet been resolved due to difficulties in isolating the value of knowledge at various levels within the organisation. The escalation and importance of information and knowledge in work processes have resulted in the emergence of knowledge workers at the expense of workers involved with the physical dimension of work. By defeating spatial and temporal limitations through virtualisation, ICT will offer organisations and their workers the necessary agility for survival in the knowledge economy. In response, management will have to change organisational structures and increase innovativeness. Technology, as in the past, will increase capabilities of people even more, for example in the form of supporting tools, automation, controlling devices and connectivity. ICT, being the core technology in the knowledge economy, will have a major role to play relating to knowledge development within organisations by means of the knowledge value chain. The Internet will become an important technology in the knowledge economy. Concerns about unethical and criminal practices in knowledge economies centre around the violation of rights in terms of privacy and freedom, protection of property rights, accountability and liability, reliability of systems and quality of life. To sustain a prosperous knowledge economy and just society will involve innovative stakeholders who participate actively in achieving and maintaining goals of common interest.
AFRIKAANSE OPSOMMING: Tans vind 'n belangrike neiging vanaf 'n inligtingsera na 'n kennisekonomie plaas, wat toegeskryf kan word aan die toenemende belangrikheid van kennis in verskeie lande. Die anatomie van 'n kennisekonomie behels 'n oorsig vanaf die perspektief van die organisasie. Die kennisekonomie word beskou in terme van wat dit impliseer, die effek op die werksplek, die rol van inligtings- en kommunikasietegnologie (lKT), en opkomende etiese aangeleenthede. Die produksie en benutting van kennis gaan die belangrikste bron van welvaart word in die kennisekonomie. Die verskynsel van kennis kan beskou word as waarde toevoeging tot data en inligting en is sigbaar in organisasies in die vorm van óf eksplisiete óf verskuilde kennis. Verskuilde kennis is die mees algemene, maar onbenutte vorm in organisasies kan tot sy volle potensiaal ontgin word as intellektuele eiendom. Die drukkuns word as metafoor gebruik om aan te dui tot watter mate kennis deel geword het van produkte, wat lei tot verhoging van die nie-tasbare komponent in produkte. Kennis, as 'n strategiese bate vir enige organisasie, word geskep deur middel van innovering en verspreiding. Kennis bied ook hoë-waarde aan goedere tot so 'n mate dat kliënte bereid is om daarvoor meer te betaal. Om 'n gunstige omgewing vir kennis ontwikkeling te verkry, het regerings 'n belangrike funksie met betrekking tot die daarstelling van kulture wat betref entrepreneurskap, innovering en mededingendheid deur middel van opvoeding, opleiding en befondsing van toepaslike organisasies. Verskeie land is besig om hul ekonomieë te omvorm om die beduidende voordele wat die kennisekonomie bied, te benut. Die Verenigde State van Amerika, Swede, Finland en Singapoer is tans leiers in dié verband, terwyl Kanada en die Verenigde Koninkryk hulself ook tot die nuwe ekonomie verbind het. Om kennis binne organisasies in finansiële terme te meet is nog nie uitgepluis nie, vanweë die probleme om waarde van kennis by verskeie vlakke binne die organisasie te isoleer. Die toename en belangrikheid van inligting en kennis in die werksplek het gelei tot die verskynsel van kenniswerkers, ten koste van diegene betrokke met die fisiese sy van werk. Deurdat die beperkinge van ruimte en tyd deur middel van virtualisasie opgehef is, maak IKT organisasies en sy werkers meer rats en lenig - eienskappe wat vir oorlewing in die kennisekonomie vereis word. In reaksie hierop, sal bestuur hul organisasie strukture moet aanpas en innoveringsvermoë moet opknap. Tegnologie, soos altyd, sal vermoëns van mense verder verhoog, byvoorbeeld in die vorm van ondersteunende hulpmiddele, outomatisering, beheermiddele en skakeling. IKT, as kerntegnologie in die kennisekonomie, gaan 'n sentrale posisie inneem in die ontwikkeling van kennis in organsasies met behulp van die kennis waardeketting. Die Internet gaan 'n sleutel tegnologie in die kennisekonomie word. Kommer oor onetiese en kriminele praktyke in die kennisekonomie hou verband met die oorskryding van regte in terme van privaatheid en vryheid, beskerming van eiendomsreg, aanspreeklikheid en verantwoordelikheid, betroubaarheid van IKT stelsels en lewensgehalte. Om 'n voorspoedige kennisekonomie terselfdertyd met 'n regverdige gemeenskap te handhaaf, beteken dat innoverende rolspelers aktief sal moet deelneem om gemeenskaplike doelwitte na te streef en te verseker.
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Macy, Robert Scott. "Knowledge competency acquisition in the knowledge economy : links to firm performance /." view abstract or download file of text, 2006. http://proquest.umi.com/pqdweb?did=1196407371&sid=1&Fmt=2&clientId=11238&RQT=309&VName=PQD.
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Thesis (Ph. D.)--University of Oregon, 2006.Typescript. Includes vita and abstract. Study based on data derived from a sampling of 189 large U.S. law firms. Includes bibliographical references (leaves 90-101). Also available for download via the World Wide Web; free to University of Oregon users.
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De, Wet Ben. "Knowledge management and the learning organisation in the new economy." Thesis, Stellenbosch : University of Stellenbosch, 2006. http://hdl.handle.net/10019.1/17348.
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Thesis (MPhil)--University of Stellenbosch, 2006.ENGLISH ABSTRACT: In the literature on organisational learning and specifically the concept of a learning organisation, an integrated approach towards the learning organisation appears to be lacking. The thesis is an effort to correct this by integrating the organisational aspects namely strategy, structure and processes into a coherent model of the learning organisation. For this purpose, the thesis is divided into two parts. The first part is a theoretical evaluation of Peter Senge’s concept of the learning organisation, and Nonaka and Takeuchi’s model of the Knowledge Creating Company. These models were evaluated to determine the degree to which these models incorporate strategy, structure and processes. In an effort to make sense of the learning organisation concept within the framework of the knowledge era, other influences such as Peter Drucker on the Post-Capitalist Society and Thomas A Stewart on how to manage Intellectual Capital in the new economy, were incorporated. In addition, the basic building blocks of existing theories of the learning organisation were considered in order to develop appreciation for their contribution and influence towards a model of the learning organisation. The second part of this thesis endeavoured to build a notional model for the learning organisation. This notional model is considered necessary in order to develop an appreciation for how matters such as structure, strategy and processes can interact and cooperate towards an integrated model of the learning organisation. In conclusion, a number of factors of organisation were identified as probable principles of organisation in the knowledge economy.
AFRIKAANSE OPSOMMING: In die literatuur rondom organisasie leer, en meer spesifiek die konsep van die lerende organisasie, blyk daar ‘n behoefte aan ‘n geïntegreerde benadering tot die lerende organisasie te wees. Die tesis is ‘n poging om die invloede van strategie, struktuur en prosesse te integreer in ‘n geïntegreerde model van die lerende organisasie konsep te verkry. Vir hierdie doel is die tesis in twee dele verdeel. Die eerste deel sentreer rondom Peter Senge se siening van die lerende organisasie, asook Nonaka & Takeuchi se model van kennisskepping. Die evaluasie bepaal tot watter mate die implikasies van struktuur, strategie en prosesse in hierdie modelle geïnkorporeer is. In 'n poging om sin te maak van die begrip van die lerende organisasie in die konteks van die kennis era, is Peter Drucker se teorie van die post-kapitalistiese era, asook Thomas Stewart rondom die bestuur van intellektuele kapitaal in die kennis ekonomie, in ag geneem. Vervolgens is die basiese boublokke van die bestaande teorieë van die lerende organisasie besoek om waardering te ontwikkel vir hul bydrae en invloede op ‘n model van die lerende organisasie. Die tweede helfte van die tesis is gebasseer op kennis en insigte ontwikkel in die eerste helfte en stel ‘n spekulatiewe model van die lerende organisasie. Hierdie spekulatiewe model is nodig om waardering te kry vir die verwantskap tussen organisasie struktuur, strategie en prosesse, en wyses waarop hierdie komponente geïntegreer kan word ter wille van ‘n geïntegreerde model van die lerende organisasie. Ter afsluiting word ‘n aantal aspekte van organisering geïdentifiseer as waarskynlike beginsels van organisering in die kennis ekonomie.
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Turner, Donna. "The Malaysian state and the régulation of labour : from colonial economy to k-economy /." Access via Murdoch University Digital Theses Project, 2006. http://wwwlib.murdoch.edu.au/adt/browse/view/adt-MU20070424.111203.
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Hoffman, Anthony Michael. "Intellectual capital governance and the knowledge economy in Canada." Thesis, McGill University, 2003. http://digitool.Library.McGill.CA:80/R/?func=dbin-jump-full&object_id=80927.
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Intellectual capital, as opposed to traditional conceptions of intellectual property, is neither as simple to define nor as straightforward to protect and regulate. As companies in the financial services sector attempt the efficient management of increasingly voluminous and strategically important information and knowledge, governance mechanisms currently available in the Canadian context have not kept pace.This thesis is at once a retrospective and prospective examination of the regulation and control of intellectual capital. The first two substantive sections of this thesis are primarily definitive and contextualizing---first defining the nature of contemporary legal and managerial concepts of intellectual capital and property, then examining the varied legal frameworks from which an intellectual capital governance scheme is distilled. The final chapter attempts a synthesis of these definitions and legal approaches to the governance of intellectual capital. The keystones of this synthesis are twofold: first, uniform Canadian legislation; and second, a more focused incorporation of 'property rights' in intellectual capital.
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Nel, Timothy John. "Towards an operational definition of the knowledge economy." Thesis, Stellenbosch : University of Stellenbosch, 2011. http://hdl.handle.net/10019.1/6703.
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Thesis (MPhil (Information Science))--University of Stellenbosch, 2011.ENGLISH ABSTRACT: This thesis seeks to contribute towards a much-‐needed operational definition of the knowledge economy – a term which is as widely used as it is misunderstood. Despite two decades of academic contemplation and debate, much uncertainty still surrounds the concept of a knowledge economy, making it exceedingly difficult for researches, academics and policymakers to find a shared perspective. The problem extends beyond just semantics – often contained within a certain definition are underlying assumptions that have the potential to inform decision-‐making and guide action. Chapter One introduces the aims of this thesis, and outlines the intended approach. In particular, it highlights the challenges of conducting a literature review based on an extensive and highly varied set of contributions towards the concept of the knowledge economy. Chapter Two seeks to clarify the concept of the knowledge economy and how it distinguishes itself from the broader, more inclusive concept of the knowledge society. After drawing distinctions between the two concepts, Chapter Two develops upon the knowledge society concept’s more inclusive nature, and suggests that the extensive scope of the term detracts from its usefulness as a guide for policymakers – in particular, in relation to the somewhat more precise concept of the knowledge economy. Chapter Three begins the focus on the In order to provide some conceptual clarity in this regard, a number of the most prevalent and/or enduring contributions are grouped under the four overarching categorisations that emerged as a result of the discussion in this chapter: namely, Propositional Knowledge, Prescriptive Knowledge, Cultural Knowledge and Understanding. Chapter Four focuses on the next component of the term knowledge economy, and places attention on the economic aspects of knowledge which have emerged over the past two decades as a result of the technological and academic shifts that have taken place in this period. Chapter Five uses the foundation of understanding built up to this point to answer the question: what is new about the knowledge economy? Here, the impact of ICTs comes to the fore in illustrating the way in which these technologies have altered modern societies on a deep and profound level. Secondly, Chapter Five develops upon the way in which knowledge as an economy commodity has caused widespread upheaval in Industrial Era economic theory. Here, the idea that the tenets that governed the physical paradigm economy of industry and manufacturing are no longer relevant or valuable in the face of a core commodity which does not obey the principal rules of physical paradigm goods. Chapter Six concludes the discussions that have unfolded in this thesis, and highlights how the preceding chapters all contribute towards achieving the initial aims of the thesis. On top of this, it highlights the challenges uncovered during the course of the thesis that will continue to provide limitations to the achievement of a precise definition of the concept of the knowledge economy. It is concluded that the discussions developed in this thesis would achieve their goal in providing a valuable and comprehensive ‘working definition’ of the knowledge economy for academics and policymakers seeking to find conceptual clarity and a platform of ‘common ground’ from which to base their conversations and debates.
AFRIKAANSE OPSOMMING: Die oogmerk van hierdie tesis is om by te dra tot die gangbare definisie van die kennis ekonomie – ’n term wat net so wyd gebruik word as wat dit misverstaan word. Ten spyte van twee dekades van akademiese nadenke en debatvoering, is daar steeds onduidelikheid rondom die kennis ekonomie as konsep, wat dit vir navorsers, akademici en beleidmakers moeilik maak om ’n algemeen-‐aanvaarde perspektief te bereik. Die probleem is nie bloot semanties van aard nie – sommige definisies behels onderliggende aannames wat die potensiaal het om besluitneming and handeling te beïnvloed. Hoofstuk Een dien as inleiding tot die doelstellings van hierdie tesis en omskryf die benadering van die tesis. Dit beklemtoon spesifiek die uitdagings rondom die skryf van ’n literatuuroorsig wat gebaseer is op ‘n uitgebreide en hoogs-‐gevarieerde stel bydrae tot die konsep van die kennis ekonomie. Hoofstuk Twee se doel is om lig te werp op die konsep van die kennis ekonomie en hoe dit onderskei kan word van die breër, meer omvattende term van die kennis samelewing. Nadat onderskeid getref is tussen die twee konsepte, ontwikkel Hoofstuk Twee die kennis samelewing se meer insluitende aard, en stel voor dat die uitgebreide omvang van die term afbreuk doen aan die nut wat die term as ’n riglyn vir beleidmakers het – spesifiek in verhouding tot die meer presiese konsep van die kennis ekonomie. Hoofstuk Drie begin die fokus op die ekonomiese komponent van die term ‘kennis ekonomie’. Ten einde konseptuele duidelikheid te skep, word die mees algemene en/of blywende bydrae gegroepeer onder vier kategorieë, wat blyk uit die bespreking in hierdie hoofstuk, naamlik: Proposisionele Kennis, Voorskriftelike Kennis, Kulturele Kennis en Begrip. Hoofstuk Vier fokus op die volgende komponent van die term kennis ekonomie en rig die aandag op die ekonomiese aspekte van kennis, wat oor die laaste twee dekades na vore gekom het as gevolg van tegnologiese en akademiese klemverskuiwings wat gedurende hierdie tydperk plaasgevind het. Hoofstuk Vyf gebruik die grondslag van begrip wat tot dusver geskep is, om die vraag te beantwoord: wat is nuut omtrent die kennis ekonomie? Hier word die impak van ICTs duidelik deurdat dit illustreer hoe hierdie tegnologieë moderne samelewings op ‘n fundamentele en diepgaande vlak verander het. Tweedens, ontwikkel Hoofstuk Vyf verder die manier waarop kennis as ekonomiese kommoditeit wydverspreide omwenteling in Industriële Era ekonomiese teorie. Hieruit word dit duidelik dat die beginsels wat die fisiese paradigma ekonomie onderskryf nie meer geldig is met ’n kern kommoditeit wat nie die beginsels van fisiese paradigma goedere gehoorsaam nie. Hoofstuk Ses sluit die besprekings wat in die loop van die tesis ontwikkel het af, en beklemtoon hoe die voorafgaande hoofstukke almal bydra tot die doelstellings wat aanvanklik in die tesis voorgestel is. Verder, beklemtoon dit die uitdagings wat uitgelig is in die tesis wat steeds beperkings stel ten opsigte van die bepaling van ’n presiese definisie van die kennis ekonomie. Die gevolgtrekking wat gemaak word is dat die besprekings wat ontwikkel is tydens die tesis hul doel van ’n waardevolle en omvattende operasionele definisie bereik. Dit is van nut vir akedemici en beleidmakers in terme van konseptuele duidelikheid en ’n basis of gemeenskaplike grond vanwaar besprekings en debat kan geskied.
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Coles, Ashley Rae. "Inclusion of Resident Knowledge in Development and Hazard Management." Diss., The University of Arizona, 2013. http://hdl.handle.net/10150/297065.
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Despite recent trends toward more participatory processes within development and hazard management, technical expertise remains privileged compared to other forms of knowledge. This dissertation explores the epistemological and material consequences of an urban renovation and landslide management project that has excluded residents from participation in planning and execution. The municipal government of Manizales, Colombia intends to resettle thousands of impoverished families from the landslide-prone hillsides of the city into subsidized apartments. While commendable for an enormous investment in the safety of residents, the focus on physical vulnerability will likely enhance socio-economic dimensions of vulnerability and leave many residents in more difficult living conditions, even to the point of settlement on other slopes. The municipal government relies on rational ordering to develop economic and land use policies associated with the renovation project, but simplification leaves important components of livelihood strategies and well-being illegible. As a result, the efforts will likely exacerbate both socioeconomic and physical vulnerability of an already marginalized population. As residents negotiate for greater influence over the process and outcomes, they must challenge the hegemonic epistemological structures or work within them. This dissertation discusses some of the strategies used by residents and the challenges they face, as well as the implications of this work for other topics dominated by technical expertise. Understanding why people live in hazardous areas in the first place is critical for developing a more complex and more effective urban hazard management strategy, which should include consideration of livelihoods, social interactions, and non-technical knowledge.
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Song, Ji-Young. "Emerging patterns of space and time use in the knowledge economy." Thesis, University of Cambridge, 2010. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.609044.
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Komanyane, Kelebogile. "Knowledge management practices in the public sector in Botswana." Thesis, University of the Western Cape, 2010. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_6177_1322810593.
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The study investigates knowledge management (KM) practices in the public sector in Botswana. The underlying premise is that good KM leads to efficiency and effectiveness. The study assesses the KM practices in the government departments by means of a questionnaire survey of senior managers. The assumption is that the corporate manager/directors will know what knowledge is there, how knowledge is created, shared and flow in the organization. The main question of this study is whether the Botswana public sector is practicing KM. The study explores the problem and questions by means of a questionnaire survey amongst 43 departmental directors of the Government of Botswana. The overall finding is that information management rather than KM is being practiced. The respondents, senior public service managers, certainly recognize the value of and the need for KM. But, they themselves identify certain weaknesses, such as lack of knowledge of KM among their staff, weak communication inside and across the departments, lack of policy and lack of good KM systems.
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Woldesenbet, Kassa. "Top level managers' 'business knowledge' in a transition economy : the case of Ethiopia." Thesis, n.p, 2007. http://ethos.bl.uk/.
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Smith, Roderick. "A critical appraisal of the position of the university within the knowledge-economy." Thesis, University of Stirling, 2006. http://hdl.handle.net/1893/336.
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This thesis explores the contemporary position of the university by examining specific elements within the current knowledge discourse. In presenting a view of the Knowledge Management (KM) movement within the discipline of Management Science this thesis supports the claims that the emerging form of knowledge within the contemporary knowledge discourse is one that relates to or is embedded within performative criteria. This draws on the work of Jean-Francois Lyotard and other ‘postmodern’ thinkers to help explain why we appear to be facing a crucial paradox, i.e. a context where multiplicity and diversity appears to be paramount and yet knowledge itself is conforming to a more stable and less volatile form. This principal paradox is explained with the use of a model of the current knowledge discourse. The contemporary position is presented as one of ‘residual reflection’, where the contestation within the discourse results in a multiplicity of knowledge claims. Inevitably the existing structure of legitimacy within the discourse assists in the validation of knowledge claims within this fluid contested environment where there has not emerged a consensus through which legitimacy can be appropriately assigned. The current knowledge discourse appears to lie within this period of residual reflection and the manifestation of this is outlined in relation to the university. In particular, the university aligns itself with the commodification of knowledge and adopts an uncritical stance in relation to the imposition of market forces within Higher Education. This supports the legitimisation of learning that is external to the university and validates such phenomena as Lifelong Learning, Experiential Learning and other forms of work-based learning. Although not entirely critical of these forms of learning, this thesis presents a cautionary view of these developments. Specifically, the discipline of education in considering the position of the university within the postmodern, often calls for it to adopt or take up the critical position, to critically engage with the trends that appear to be emerging. However, where the university can be seen to be contributing to its own loss of legitimacy there is a danger that the opportunity for the university to undertake this necessary critical engagement is itself being undermined. The university is potentially losing its opportunity to engage within the knowledge discourse in an effective way. In many respects it is contributing to its own loss of legitimacy and in doing so opens up the discourse to other elements which themselves seek legitimacy. In its open acceptance of the benefits to be gained from the uncritical acceptance of the commodification of knowledge the university is doing more than allowing different views to be aired and considered. The university is, in fact, appearing to commercially succeed at the expense of its own position within the knowledge discourse. This thesis does not attempt to support the existence of the university as an institution. In presenting the deteriorating position of the university there is accepted only a greater degree of contestation within the knowledge discourse. The need to reconcile this contestation is necessary but the outcome or the means of reconciliation are not considered here. However, the opportunity for the university to play a part in this reconciliation is not fully appreciated currently, specifically within the academic community. The many claims that the university is in crisis and facing ruin are countered by the presentation of a genuine need, essentially the need to critically engage with the dynamism being experienced within the knowledge discourse. There is assumed to be an opportunity here for the university, but this opportunity is itself being lost and the position of the university, at a time when it appears to be at its most successful, is being undermined. Importantly its own actions are contributing to its inevitable loss of legitimacy and in turn its right or opportunity to position itself as the critical arbiter within the knowledge discourse.
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Mashiapata, Makidiidi Blantina. "Self-evaluation of perceived knowledge and skills of economic and management sciences teachers in South Africa." Diss., Pretoria : [s.n.], 2006. http://upetd.up.ac.za/thesis/available/etd-09162008-124639/.
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Aw, Kah-Peng 1967. "Managing human capital in the knowledge economy : perspectives from the firm and the individual." Thesis, Massachusetts Institute of Technology, 2001. http://hdl.handle.net/1721.1/8893.
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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management, 2001.Includes bibliographical references (leaf 55).
This thesis examines the challenges and implications of managing human capital in a knowledge-intensive environment from the perspectives of both the firm and the individual. Knowledge is redefining the operating environment and competitive landscape for individuals, businesses and nations. The knowledge economy that has emerged is one that is differentiated by the characteristics of speed, connectivity, complexity, continuous learning and intangibility. The knowledge assets of a firm is the aggregate of its human capital, structural capital, customer capital and the value that the interaction of these components produces. As firms transition into the knowledge economy, their primary challenge will lie in developing the ability to recognize, capture and exploit the value of knowledge assets. The Human Capital Management Model provides a framework for examining and integrating the broad range of issues surrounding human capital management. By taking an approach that involves reshaping the entire firm, the model suggests that a firm progress through six stages in the build up of an infrastructure for sustained human capital development. Each stage is correlated with higher returns from human capital. The six stages involves assessing and differentiating human assets, re-organizing work, recasting and understanding new roles, putting in place a performance measurement and reward system, enhancement and growth through continual investments, and lastly establishing trust as the ·basis for integration of human, structural and customer capital. The same forces that are reshaping the way that firms manage their human capital will impact how an individual views his own career and its management. First, careers are repositories of knowledge. Next, continuous learning is the primary means for renewal and upgrading of human capital. Third, career management is a series of risk management choices, where the rate of return determines the range of future choices. Finally, individuals will assume the primary responsibility for career direction and progression.
by Kah-Peng Aw.
M.B.A.
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Barzenji, Swara, and Henrik Andersson. "Kunskap och lärande mellan projekt : Project Knowledge Management Office." Thesis, KTH, Industriell ekonomi och organisation (Inst.), 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-35443.
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I dagens kunskapsintensiva verksamheter finns det ett växande behov av att ta tillvara, sprida och skapa kunskap och lärande mellan projekt. Samtidigt har det blivit vanligare att verksamheten bedrivs i projektform, där arbetet sker i tidsgränsade projekt mot uppställda mål. Traditionellt sätt har projekt betraktats som engångsföreteelse som inte kommer att upprepas. Enligt den tanken finns ingen eller litet möjlighet till kunskapsspridning och lärande mellan projekten. Idag ses arbetet med kunskap och lärande mellan projekt som en möjlighet och även som en förutsättning för att verksamheten ska överleva på en alltmer konkurrensutsatt marknad. Detta konstaterande leder till uppsatsens syfte vilket är att beskriva kunskap och lärande mellan projekt och att emballera samt distribuera den vidare till framtida projekt. Empirin bygger på kvalitativa intervjuer hos sex projektverksamheter som utförts för att få en helhetsbild av verkligheten. Empirin tillsammans med teori och litteraturstudier är underlag till uppsatsens analys, där en funktion för kunskap och lärande mellan projekt diskuteras. I analysen beskrivs varför det behövs en funktion och hur den påverkar ledningen, projekten och verksamheten som helhet. Slutsatsen presenterar ett projektkontor som riktar sig mot kunskap och lärande mellan projekt för användning i medelstora projektverksamheter. Projektkontoret är en central opartisk enhet mellan projekt och ledning. Medarbetarna i projektkontoret medverkar vid projektens tollgates, beslutspunkterna under projektets livscykel samt utför en projektutvärdering vid projektets avslutning. Projektkontoret ska dokumentera information och kunskap som ska användas i andra pågående eller i framtida projekt. Uppsatsen avslutas med en diskussion om rekommendationer och implementering i en projektverksamhet samt författarnas reflektioner.In today's knowledge-intensive companies, there is a growing need to utilize, disseminate and create knowledge and learning between projects. Meanwhile, it has become common for companies to work in project basis, where the work is done in projects with time limits and against objectives. Traditionally projects have been considered as one-off exercise that will not be repeated. With that reflection there is no or little opportunity for knowledge sharing and learning between projects. Today the knowledge and learning between project works as an opportunity and also as a prerequisite for companies to survive in an increasingly competitive market. This finding leads to the thesis purpose, which is to collect the knowledge and learning between projects and to distribute it to future projects. Empirical data based on qualitative interviews with six project companies was carried out to obtain a view of reality. The empirical data together with theory and literary studies is the basis for the thesis’s analysis, in which a function of knowledge and learning between projects are discussed. It describes the need of a function and how it affects management, projects and the company as whole. The conclusion presents a project office that is aimed to handle knowledge and learning between projects for use in medium-sized project companies. Project office should be a central impartial unit between project and management. Employees in the project office are involved in the projects' tollgates, the decision points during the projects’ life cycle and performing a project evaluation at the end of the project. The project office will document the information and knowledge to be used in other contemporary future projects. The thesis concludes with a discussion of recommendations and implementation of a project office and the writer’s reflections.
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Scott, Gustav, and Felix Gyllenstedt. "Strategic Management Accounting in the Knowledge Economy : Interplay between Control and Strategy in IT Consultancy." Thesis, Jönköping University, JIBS, Business Administration, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-1299.
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In today’s world information and knowledge is the most valuable asset and an increasing number of people are working with selling their specialized knowledge. In this knowledge economy professional services are increasing in importance and consultants play an increasingly important role.
This master thesis investigates the interplay between management
control and the strategizing process in IT-Consultancy firms.
With the purpose of gaining an understanding on how management control systems are being sed in IT consultancy firms and to identify the role it plays within the strategic dimension a case study approach was utilized.
The method is based on a qualitative approach with semi-structured interviews as the mean for data collection. A total sample of 7 respondents from two IT-consultancy firms and one Management Consultant participated. The interviewees possess different positions
within the two organizations ranging from top management down through the organizational levels in order to achieve a triangulation of the studied phenomenon.
A framework consisting of different perspective on strategic management accounting, performance measurement in professional services, Levers of control and IT-Consultancy was built and used in order to analyze the collected data. The data shows that the strategizing process is for the main part conducted in the front line of the organization where the consultantsinteract with the customer on a daily basis.
The conclusion drawn is that the interaction between strategizing process and management control systems is that the management control is designed in a way that not only allows for a clear strategizing activity to take form in the lower levels of the organization, but to
constantly assure that this is what is done throughout the organization.
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Daniels, Vincent. "The knowledge-based economy and higher education : cases from the State of Florida." Thesis, University of Glasgow, 2009. http://theses.gla.ac.uk/818/.
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The initial purpose of this thesis is to begin an exploration into the level of support given by colleges and universities to high-skills lifelong learning in the field of business and management, referred to as executive and professional education (EPE). To properly define level of support several additional undertakings were necessary, including: discovering methods of valuing knowledge to a region, state or country, establishing why participants in EPE programs enroll in them, and developing a set of indicators that would determine the level of support in the higher education system. As the scope of this study in the Unite States is too great, the state of Florida was chosen as a specific case. Florida has a substantial network of both private and public (state) universities and colleges. The thesis concludes with recommendations for advancing the support of EPE in the state of Florida As we move more strongly into the knowledge based economy, and as knowledge creation expands exponentially the need for a continued updating of knowledge and skills in the working community becomes evident. To support this inquiry a set of research questions were developed, as follows: 1 What are the components of relevant EPE? 2 What motivates participants to take part in EPE? 3 What is the level of support of the universities in the state of Florida for EPE? 4 Prepare recommendation based on the findings of the study for the state of Florida to improve support for EPE To address these questions three research methods were employed. Based on the previous experience of the researcher an exploratory case study was written exploring the intricacies of developing a successful EPE department. This exploratory case study served as a basis for developing a survey questionnaire, administered to participants in EPE to determine reasons for their participation. The case study, coupled with certain elements of the questionnaire led to the definition of a group of indicators with which to evaluate the level of support to EPE in a selected group of public and private universities in Florida. This final survey was conducted via the internet by website information of the various universities relative to EPE. Through this research, components of EPE were identified, motivations of participants were ascertained and the level of support by universities was evaluated. The research led to the conclusion that state support of EPE is woefully lacking. Recommendations were developed and included. While this thesis utilized a case, the state of Florida, the researcher believes that the findings and conclusions will be of value to practitioners involved in EPE, as well as to academics studying this area of business education. This research exercise has assisted the researcher in being more effective in managing and developing EPE within his own university. The researcher hopes that the outcome of this research will lead to a more organized approach to EPE in the state of Florida and beyond. As professions and skills are made obsolete in the knowledge economy the need for continued high level lifelong learning becomes increasing important to the sustainability and viability of local, regional, state and national economies.
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Paris, Carolyn. "Information technology, contract and knowledge in the networked economy : a biography of packaged software for contract management." Thesis, London School of Economics and Political Science (University of London), 2012. http://etheses.lse.ac.uk/598/.
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In this research I investigate the intersection of information and communication technology (ICT), contract and knowledge in the networked economy as illuminated by the “life” of contract management software (CMS). The failure of CMS to fulfill market expectations provides the motivating question for this study. Based on interview, survey and archival data, I construct a “biography” of CMS from a market perspective informed by the theory of commoditization as well as studies of markets from economic sociology. From the latter, I draw upon the theory of performativity in markets to identify in the failure of CMS a series of breakdowns in performative assumptions and operations normally at work in the making of a packaged software market, ranging from a failure in classification performativity to a detachment of marketized criteria, in the form of analyst ratings, from the underlying software product and vendors. This catalog of breakdown indicates that packaged software production implicates multiple levels of commoditization, including financialized meta-commodities and marketized criteria, in a dynamic I theorize as substitution of performance. I explore the implications of my findings for packaged software and for process commodities more generally, suggesting, inter alia, that process commoditization may revolve around contract and information exchange rather than product definition. I go on to propose an open theorization of contract as a technology of connectedness, in a relationship of potential convergence, complementarity and substitution with ICT, interpenetrating and performative. My contributions are to information systems and organizations research on the topics of packaged software and the relationship of ICT, contract and organizational knowledge; and to economic sociology on the topics of performativity in markets and product qualification in process commoditization.
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Steele, Mellissa. "Leveraging independent workers in the knowledge-based gig economy through supportive Human Resource Management practices." Diss., University of Pretoria, 2020. http://hdl.handle.net/2263/79660.
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The gig economy represents a new work arrangement which is characterised by on-demand, increasingly digitally-enabled, short-term relationships with an organisation. Due to the seemingly detached nature of this work, perceptions of organisation support may be low, which may present a challenge to organisations in terms of obtaining the full business value from the gig workforce, particularly in the knowledge-based context. Organisations will be required to reconsider the manner in which they engage with talent in the gig economy, in order to leverage them effectively towards the achievement of business objectives. The aim of this research therefore was to determine the supportive Human Resource Management (HRM) practices to be implemented by organisations in order to better leverage the knowledge-based gig economy. Furthermore, the research sought to understand how these HRM practices are influenced by the complexity of the task, as well as the role of digital labour platforms in supporting in the provision of HRM practices, given their increasingly prominent role within the gig economy.
A qualitative, exploratory research methodology was used to gain insight into the specific HRM practices required for knowledge-based gig workers, which would lead to positive perceptions of organisational support. The study consisted of 16 semi-structured, in depth interviews with a range of independent workers within the knowledge-based gig economy. The supportive HRM practices were identified as engagement support, clear structures and processes, remuneration and rewards, autonomy and flexibility, fairly applied practices, learning and development, as well as performance feedback. To assist organisations in practically implementing these practices, specific actions were included relating to each. The study also provided insight on the preferred supportive HRM practices based on the complexity of the task, and recommendations on the role of digital labour platforms in the provision of HRM support to gig workers within an ecosystem with organisations.Mini Dissertation (MBA)--University of Pretoria, 2020.
pt2021
Gordon Institute of Business Science (GIBS)
MBA
Unrestricted
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Do, Paolo. "The global university, the political economy of knowledge in Asia and the segmentation of China's higher education." Thesis, Queen Mary, University of London, 2013. http://qmro.qmul.ac.uk/xmlui/handle/123456789/8515.
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This research analyses the expansion and transformation of higher education in Asia, focusing in particular on Chinese universities. It shows the rising of the so-‐‑ called global university, that is, above all, an inclusive process which makes academic knowledge production something heterogeneous, complex and composite – characterised by different actors both private and public, institutional and non-‐‑institutional. The global university is a point of multiplicity that places our view in the midst of the transformation of educational policies and knowledge taken as whole. It reveals a ‘global knowledge order’ parallel to a ‘new international division of labour’, where the higher education is becoming an important device in the filtering, restriction, and return of population and skilled workers around a whole set of internal national/transnational borders based on knowledge. Developing the concepts of stratification and differentiation, I investigate how the transformation of the educational system brings out and multiplies, rather than mitigates, the differences between universities, while this same segmentation refers to an original and powerful method of management of the increasingly qualified workforce. Higher education and its internationalization nowadays is an important dispositive to segment population within globalization, reconfigures hierarchies and manages the complex displacement of the present having the same force (or even more) as those of gender and race. Moreover, the Global University represents the most interesting terrain to observe the development of an original measurement of labour in its metamorphosis and the value form in cognitive capitalism. The growing intra-‐‑regional mobility in Asia and the internationalisation of higher education characterise the innovative cartography of the present, wherein knowledge production becomes spatially dispersed and globally integrated. Knowledge, geographically embedded, defines the order of the current post-‐‑ colonial space, while the Global University describes not only this kind of order, but also how this imbalance is used by the skilled workforce to survive in the local labour market.
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Kimani, Lydiah Wanjiru L. W. "Knowledge-management in the public sector: Its role in facilitating the delivery of health infrastructure." University of the Western Cape, 2013. http://hdl.handle.net/11394/4070.
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Magister Economicae - MEconKnowledge is recognised as a crucial resource in the knowledge-based economy; and it is believed to drive sustainable success in organizations. Knowledge management (KM) helps organizations identify, create, organize, distribute and transfer vital knowledge among employees within and across organizations. The underlying premise is that good KM leads to efficiency and effectiveness, which in turn, influences the total performance in an organization. Therefore, this study investigates the role of KM practices as they relate to projects in a South African government organisation. The problem was dwelt with by establishing research questions and objectives. In order to answer the research questions, a literature search was conducted in the area of KM to establish the KM enablers, barriers, and processes known to facilitate or hinder successful KM in organizations. This led to the identification of five enablers, including organizational culture, structure, technology, strategy and leadership, as well as the resources believed to be fundamental in the success of KM practices. Barriers to KM were identified as individual, organizational and technological. The study established four KM processes: acquisition, conversion, application and protection that were found to concur with good KM practices. A conceptual model was developed around these areas. The model assisted in developing qualitative and quantitative questions. In order to investigate the proposed research questions, the study identified a single directorate within the department of public works that is directly involved with the delivery of health infrastructure. The methodology used, which was mainly qualitative research, was conducted by using multiple-data evidences, namely: semi-structured interviews, document review; these were sourced from primary and secondary sources, as well as similar organizational best practices in KM. A total of nine interviews were conducted with individuals in managerial positions. A total of 7 of the 30 e-mailed questionnaires were completed and the data were used to supplement the qualitative data. This study used the Content-Analysis Technique approach to analyse the text data obtained from the interviews. It was established that successful KM implementation requires the promotion of an enabling environment. The results from the findings revealed that organizational culture, structure, leadership and strategy, ICT, as well as KM resources form, a foundation for the KM environment. KM processes, such as knowledge-retention, creation, capture, transfer and iv sharing, were found to be fundamental for KM practices to occur. Barriers to effective KM occurred largely due to the lack of awareness and time. To capitalize on knowledge, an organization must be prepared to balance its KM enablers and processes. The existing challenges impeding KM success should be identified and dealt with, in order to realize the KM benefits. The study, therefore, proposes a KM conceptual model to be integrated with the decision-making framework, as an implementation strategy for KM in the public sector. This would ensure an embedded knowledge-intensive environment in the Department, and hence the improvement of infrastructural delivery. This study is limited, since only a single case was used, which plainly suggests that there is a possibility that the results cannot be generalized beyond the researched organisation – without conducting any further study. It is recommended that for future research, this study be replicated through several other directorates, or even departments at various government levels (e.g. national, provincial). Also, quantitative analysis, together with qualitative analysis, should be used to create a triangulation between the two approaches.
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De, Beer Christina Magdelena. "Leadership shifts required to be successful in the new economy." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/940.
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Thesis (MBA (Business Management))--University of Stellenbosch, 2009.ENGLISH ABSTRACT: The mass production economy of the major part of the twentieth century has undergone a fundamental change to a global, knowledge-based and entrepreneurial-driven economy, where products and services are now fuelled by innovation, technology and knowledge. Over the last few decades, globalisation has transformed the commercial and political world, and globalisation itself is now entering a more complex phase. Centers of economic activities have shifted profoundly, not only globally, but also regionally. Along with this shift, new rules have been established. Faced with the challenges of the new economy, organisations are forced to adapt to the changes with which they are confronted as customers, markets, societies, employees, competition and technology are all impacted. The new economy requires a different type of leader. Achieving high performance in an increasingly interdependent world will become a challenge facing organisations in both developed and emerging economies. The degree of connectivity between economies, business and individuals worldwide is probably the most important element of the new economy. Highly improbable, but also highly consequential types of events will become more frequent as turbulence increases. Implausible events become possible. Leaders with the ability to anticipate the probability of such occurrences will be the ones who will reap benefits by applying the dynamics pertaining to the new economy. Interest in leadership and the theories thereof gained momentum during the twentieth century. Even though many leadership theories developed over the last decades, the core of these theories changed little. However, the new economy brings new challenges and leaders must also adapt to the changing environment. Without effective leaders companies cannot succeed. It is therefore imperative that leaders understand the qualities of the environment as well as the attributes they need to be successful. Leaders who have the foresight to take advantage of the opportunities which the new economy offers them and who have mastered the ability to react with agility to these opportunities will have the competitive advantage needed for the future.
AFRIKAANSE OPSOMMING: Die massa produksie ekonomie van die groter deel van die twintigste eeu het ‘n fundamentele verandering ondergaan na ‘n globale, kennis gebaseerde en entrepreneur gedrewe ekonomie, waar produkte en dienste nou deur innovasie, tegnologie en kennis aangevuur word. Globalisering het die kommersiële en politiese wêreld gedurende die laaste paar dekades getransformeer en globalisering is self besig om ’n meer komplekse fase binne te tree. Sentra van ekonomiese aktiwiteit het drasties geskuif, beide globaal en streeksgewys. Tesame met hierdie skuif het nuwe reëls ontstaan. Organisasies word gekonfronteer met die uitdagings van die nuwe ekonomie en is geforseer om aan te pas by die uitdagings wat voor hul lê, aangesien kliënte, markte, gemeenskappe, werknemers, kompetisie en tegnologie almal geïmpakteer word. Die nuwe ekonomie vereis ‘n nuwe tipe leier. Om hoë prestasie in ’n toenemend interafhanklike wêreld te bereik is ’n uitdaging wat organisasies in beide die ontwikkelde en ontwikkelende lande in die gesig staar. Die hoë vlak van skakeling tussen ekonomieë, besighede en individue wêreldwyd is waarskynlik die belangrikste element van die nuwe ekonomie. Soos wat turbulensie toeneem, sal hoogs onwaarskynlike, maar ook hoogs konsekwensiële tipes gebeurtenisse ook meer dikwels voorkom. Onverstaanbare gebeurtenisse het moontlik geword. Leiers met die vermoë om die waarskynlikheid van sulke gebeurtenisse te voorspel sal diegene wees wat die vrugte van die nuwe ekonomie sal pluk deur die regte dinamika toe te pas. Belangstelling in leierskap en leierskap teorieë het momentum bygekry gedurende die twintigste eeu. Alhoewel baie leierskap teorieë ontwikkel het gedurende die laaste paar dekades, het die kern daarvan weinig verander. Die leierskap model van die nuwe ekonomie verskil egter heelwat van die huidige. Maatskappye kan nie oorleef sonder effektiewe leiers nie. Om daardie rede is dit noodsaaklik dat leiers die eienskappe van die omgewing verstaan, sowel as die eienskappe wat hulle nodig het om suksesvol te wees. Leiers met die nodige insig om voordeel te trek uit die geleenthede wat die nuwe ekonomie aan hulle bied, en wie die vermoë bemeester het om met gereedheid te reageer op hierdie geleenthede, sal die kompeterende voordeel in die toekoms hê.
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Steyn, Colin Samuel. "Creative leadership as the essential driver of organisational competitive advantage for sustaining the economy of knowledge." Thesis, Bloemfontein : Central University of Technology, Free State, 2008. http://hdl.handle.net/11462/111.
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Thesis (D. Tech.) -- Central University of Technology, Free State, 2008In the twenty-first century knowledge landscape, companies are compelled to compete in a complex and challenging context, transformed by globalisation, technological development, new applications of knowledge and hyper-competition. This new economic landscape requires organisations to perform differently with their knowledge assets to survive and prosper. It has become crucial for organisations to reinvent themselves through new rubrics of leadership, which essentially requires radical change as post-modern perspectives on the knowledge economy emphasise the fluidity, and immediacy of information exchanges that are leveraged through creativity and innovation as the new future sustainable rent. Postmodernist contestations of modernist economic and organisational rationalities have successfully activated discourse from diverse audiences and immense contributions to contemporary knowledge-intensive organisational diagnoses have been proffered. A current issue, which urgently enquires into new conceptions of organisational leadership, is regarded as the global knowledge economy. This economy seeks new sources of inspiration and revitalisation within the dynamic, mutable domains of future knowledge competency construction and enactment. New forms of human capital are now required to manifest tacit and intellectual capacity through exponential creativity and innovation capabilities, rather than explicit production-driven modalities. Therefore, organisations must access this new talent that engages deeply with creative thinking, as they can no longer reproduce themselves within the old traditions of management and control. The need to conjure new aspects of leadership to harness and then transform novel solutions into action should create an environment enabled to validate creativity and innovation as the major building blocks for knowledge transfer and trading. The purpose of this study is to render solutions for future knowledge-intensive organisations and explore new methodologies where leadership realises the paramount importance to nurture the knowledge worker as the most important source of knowledge creation. This study explores the complex challenges faced by contemporary leadership in grasping future value propositions for advancing knowledge trading and offers suggestions to unlock creativity and innovation for the enhancement of knowledge productivity and the development of supportive managerial effectiveness. It is recommended that leadership requires a profound cultural shift from traditional methods of management that can be best described as control orientated, bureaucratic and autocratic. These former hierarchical management structures originated in the modernist paradigm of industrial capitalism. In contrast, contemporary knowledge management is defined within the post-modern debate, where authority is diffused throughout the organisation and leadership engages in sufficient reflexivity to facilitate a more effective understanding of the contemporary knowledge worker. Within this postmodern context, fluidity of knowledge-leadership could actively promote the immediacy of creative exchanges as foundational to deliver the future into the present. The findings suggest a new role for leadership acting as coach and innovation facilitator, rather than controller. Furthermore the findings indicate that creative leadership should involve knowledge workers in defining the mission, vision and strategic intent and secure participation in the knowledge philosophy to mould their respective knowledge roles within a supportive culture. The findings indicated that collaboration between knowledge workers and leadership is crucial to establish formal communities of practice. These, as opposed to informal exchanges amongst knowledge workers, are pivotal to the process of continuous reinvention and proffer the shifts that are essential to drive future knowledge competencies. The findings furthermore revealed that communities of practice should be formally encouraged by leadership who diffuses the strategic intent to initiate forums where formal learning and the sharing of skills occur and creativity is continually advanced. The result is the creation of repositories of knowledge and innovation networks within knowledge concomitance required to enhance knowledge performance and ultimately drive sustainable competitive advantage. The research findings produced novel suggestions to proffer new knowledge-trading opportunities. The recommendations address contemporary leadership to perpetually challenge communities of practice to seek new creative and innovative horisons. This would yield the competencies and capabilities required for improved knowledge performance, based on individual and collective creative contributions. It is imperative for creative leadership to imbibe a new corporate curriculum to embrace the necessary radical innovative approaches required in today’s hyper-competitive economy. The recommendations suggest that the harnessing of creative and innovative potentials of knowledge workers, through the development of the creativity dimensions, namely fluency and elaboration could yield dominant discourse as a central ingredient for collective learning. This, in turn, would propel exponential levels of knowledge productivity, which is the critical component required to drive economic sustainability. Knowledge-leading organisations need to unearth and exploit the economy of knowledge by tapping into subjective experience, creativity and intuitive reflexivity. This study endeavours to offer a compelling vision of the future and recommends an intelligent organisation of the future that utilises a new corporate curriculum achieved by creative leadership to leverage enhanced managerial effectiveness. Finally, a definition for creative leadership is proposed which promotes innovative awareness, fluency and elaboration through formalised communities of practice to leverage enhanced knowledge productivity by means of knowledge worker empowerment and two-way communication. Creating a high-involvement organisation also involves new choices with respect to organisational design. An effective design would be the entrenchment of an organisational culture where the knowledge worker is accountable for and involved in the future success of the organisation. It is recommended that future leadership can achieve new innovative value propositions by structuring new mental models for increased knowledge productivity. The knowledge concomitance model suggests solutions to manipulate and economise knowledge to produce a transformational fusion of discontinuous innovation, nurturing a new syntagma for future knowledge management practitioners.
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Siwale, Mengo. "Scenario planning 2020 for Southern African economic empowerment : can Southern Africa leapfrog from an agrarian to a knowledge economy." Thesis, Stellenbosch : University of Stellenbosch, 2007. http://hdl.handle.net/10019.1/5770.
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Thesis (MBA (Business Management))--University of Stellenbosch, 2007.ENGLISH ABSTRACT: The central question that this research report attempts to answer is how southern African countries can leapfrog from agrarian to knowledge-based economies. There is no single answer to this question, but rather a complex solution. This can best be answered using scenario planning; hence the title 'Scenario planning 2020 for southern African economic empowerment'. Scenario planning is not the only way of answering the central question, but is the one preferred by the author. The scenario-building process helps to identify a number of key forces or factors that impact on the region. Culture and openness were top of the list with regard to importance and uncertainty in answering the central question. Using culture and openness, the author was able to develop a matrix with four quadrants. With these quadrants the author developed four plausible futures for the region, using the other forces identified and listed as characters, guided by the technique developed by experts in the field of scenario planning. The scenario process gives insightful information that helps one appreciate the dynamic forces, both positive and negative, and how they interact with each other to translate into an outcome - be it a desirable or undesirable outcome. There is a strong business case for recognising and appreciating the existence of culture and that this is the reason why people (and their culture) cannot be separated from the way of business. People have a way of life and, in order to do business with them, their culture must be understood.
AFRIKAANSE OPSOMMING: Die sentrale vraag wat hierdie navorsingsverslag probeer beantwoord, is hoe lande in Suider Afrika die sprong van landbou- tot kennis-gebaseerde ekonomiee kan bewerkstellig. Daar is geen enkel-antwoord tot hierdie vraag nie, maar eerder 'n komplekse oplossing. Dit kan die beste beantwoord word deur scenariobeplanning; daarom die titel 'Scenario planning 2020 for Southern African economic empowerment. Scenario-beplanning is nie die enigste wyse om die sentrale vraag te beantwoord nie, maar is die een wat deur die skrywer verkies word. Die scenariobouproses help om 'n aantal sleutelkragte of -faktore te identifiseer wat 'n impak op die streek het. Kultuur en openheid was bo aan die lys met betrekking tot belangrikheid en onsekerheid. Met die gebruik van kultuur en openheid, was dit vir die skrywer moontlik om 'n matriks te ontwikkel met vier kwadrante. Met hierdie kwadrante het die skrywer vier geloofwaardige toekomsbeelde vir die streek ontwikkel, met gebruikmaking van die ander kragte wat geldentifiseer en gelys is as karakters, gelei deur die tegniek deur kenners ontwikkel in die veld van scenariobeplanning. Die scenarioproses hied insig wat 'n mens help om die dinamiese kragte te waardeer, positief sowel as negatief, en hoe hulle met mekaar in wisselwerking is om'n uitslag te bewerkstellig - wenslik of nie-wenslik. Daar is 'n sterk saak uit te maak vir sakeondememings om herkenning en waardering te gee vir die bestaan van kultuur en dat dit die rede is waarom mense (en bulle kultuur) nie geskei kan word van die wyse waarop sakebelange bedryf word nie. Mense het 'n leefwyse en om sake met hulle te bedryf, moet hul kultuur verstaan word.
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Wang, Hong. "The yellow dragon, the black box and the golden coin : new Chinese immigrants and their contributions to New Zealand's knowledge society : a thesis submitted in partial fulfilment of the requirements for the degree of Master of Arts in Sociology in the University of Canterbury /." Thesis, University of Canterbury. Sociology and Anthropology, 2007. http://hdl.handle.net/10092/971.
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This study explores whether and how skilled Chinese immigrants can contribute to New Zealand's knowledge society and economy with their knowledge and skills. As New Zealand is moving towards a knowledge society and economy, the attraction of skilled migrants is one of the critical strategies in maintaining its competitive advantages. However, the results of the socioeconomic integration of new skilled migrants always lead to debates on the real role of skilled migrants in New Zealand's society and economy. This study uses multiple research strategies combining analyses of historical and statistical materials, and a case study with fourteen interviews conducted with new Chinese immigrants, who came from Mainland China after 1990 and are living and working in Christchurch, to explore the relationships between these 'descendents of the dragon' and New Zealand's knowledge society and economy. Through these strategies, the study shows the role of knowledge in the emergence of New Zealand's knowledge society and economy, the value placed on knowledge and skills in New Zealand immigration policies and the change in the Chinese community with the growing demand for skilled migrants. It argues that tacit knowledge is not separated from but interactive with explicit knowledge through cultural values, social networks and structures, and interpersonal relationships. Therefore, in the process surrounding the entry of new skilled Chinese immigrants into New Zealand society, the knowledge economy is not exclusively economic but socially and culturally conditioned; and the knowledge society is not universal but diversified and interdependent.
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Chikono, Albert Nhawo. "Knowledge sharing practices amongst academics at the Zimbabwe Open University." University of the Western Cape, 2018. http://hdl.handle.net/11394/6426.
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Magister Library and Information Studies - MLISThis study investigated knowledge sharing (KS) practices at the Zimbabwe Open University (ZOU) in Zimbabwe. The study assessed the knowledge sharing practices in the ZOU regional campus faculty departments and identified gaps, with the aim to find out how knowledge is being managed, shared in an Open and distance learning institution and if knowledge management (KM) is playing a role. The quantitative study was undertaken at the 10 regional campuses of the Zimbabwe Open University. A questionnaire survey was carried out to collect data from a sample of 100 academic staff in the 10 Regional Centres. The underlying question was whether the university academic members were aware of the knowledge that exists, how this knowledge is created and, shared and flows in the organization. The study also sought to establish the views of academic staff, on the benefits that can be reaped from KM practices. The study confirmed that there is willingness to engage in knowledge sharing activities. However, the lack of a clear knowledge policy negatively impacts on the university’s ability to competitively position itself in the knowledge economy as a knowledge driven university and this impacts research productivity and distance learning course delivery at the ZOU. One of the key recommendations emanating from this research is that the university should have a Knowledge policy aligned to its strategic plan which will act as a guideline on the sharing of knowledge internally and externally as well as make it mandatory for academic staff to publish internally as well as to store their publications in the university repository.
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Backman, David, and Jonas Åkerfeldt. "Bridging the gap : finding the processes to adapt a repository-based knowledge management system to the knowledge intense sales organization at IBM Nordic." Thesis, Linköping University, Department of Management and Engineering, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-10194.
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For knowledge intense companies the knowledge and skills of its employees are much more valuable than any physical assets. To share knowledge between its employees, some companies launch knowledge sharing initiatives which aims to spread best practices and increase the expertise of the employees. These initiatives are often supported by technical systems, repositories, which store the information that is to be shared. This report discusses how the value of such a repository, a Wiki containing reference cases of SOA projects at IBM Nordic, can be increased by using processes that aims to better connect it to the organization.
To do this, seven employees at IBM Nordic were interviewed. Four of them were sales people, the main user group of the Wiki. Two were employees at the SOA Acceleration Team, the group responsible for the Wiki. The last interviewee works at Learning and Knowledge, IBM’s internal department for organization-wide knowledge management and education. The answers were analyzed using a framework created using academic theory. This framework consists of four different areas of requirements for the processes connecting the Wiki to the organization. The analysis showed that for IBM the most important area to manage is enablement followed by governance, motivation and finally content.
The report is concluded with recommendations for five processes to connect the Wiki to the organization. The process Internal selling aims to inform the sales people about the existence of the Wiki and how they are to use it. Ensure search engine compatibility makes sure that the sales people are able to find the contents of the Wiki via the intranet based search engines. The process for adding a new case description ensures that new case descriptions which are added to the Wiki is consistent and contains the right kind of information. By validating the case information that is added to the Wiki the acceleration team verifies that the information is correct, increasing its credibility. In the last process, ensure information congruence, the members of the acceleration team updates the guidelines on what information to collect and the information in the Wiki as the information need of the sales people changes. This is done on a regular basis and ensures that the information that is collected and stored is actually useful.
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Chen, Ran. "Linking foreign parent-transferred knowledge with performance superiority: the effects of distribution capability, absorptive capacity, and market turbulence in emerging economy IJVs." HKBU Institutional Repository, 2014. https://repository.hkbu.edu.hk/etd_oa/78.
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Drawing on the dynamic capabilities perspective, this study provides some important insights into the paradox of the knowledge transfer-firm performance relationship in international joint ventures (IJVs) in an emerging market, China. It examines the IJV’s distribution capability as the underlying mediating mechanism through which the potential benefits of foreign parent-IJV knowledge transfer can be channeled and transformed into superior IJV performance. In this mediation process, the IJV’s absorptive capacity and market turbulence work as two boundary conditions that reinforce the role of foreign parent-IJV knowledge transfer on the IJV’s distribution capability. Specifically, this study delineates how the IJV’s distribution capability mediates 1) the complementary effects of knowledge transfer and absorptive capacity, and 2) the interactive effects of knowledge transfer and market turbulence, on IJV performance, respectively. Five hypotheses are proposed and empirically tested based on a random sample of 136 equity-based manufacturing IJVs in China. Overall, the results support the proposed hypotheses except hypothesis 1 which posits the IJV’s distribution capability mediates the effect of foreign parent-IJV knowledge transfer to the IJV’s ultimate performance. The findings reveal that 1) the IJV’s absorptive capacity and market turbulence strengthen the link of foreign parent-IJV knowledge transfer and the establishment of the IJV’s distribution capability; and 2) distribution capability mediates two complementary effects (knowledge transfer and absorptive capacity, and knowledge transfer and market turbulence) on superior IJV performance in emerging markets. The plausible explanation for the unsupported hypothesis 1 is the majority of the knowledge transferred by foreign parent is related to product development, organizational management and operational processes, rather than market knowledge. Hence, because distribution capability is an ability closely related to market, the true impact of the knowledge transferred on distribution capability may be blurred and even concealed if IJVs lack sufficient absorptive capacity or are currently operating in stable markets. In summary, this study makes an original contribution to extant IJV literature by unpacking the black box of the knowledge transfer-IJV performance relationship and reveals that the IJV’s distribution capability plays as an underlying mediation mechanism. It also identifies the moderating roles of the IJV’s absorptive capacity and market turbulence on the knowledge transfer-distribution capability relationship, and makes important empirical contribution to extant dynamic capabilities literature by substantiating the theoretical claim that dynamic capabilities have an indirect effect on firm performance, and that the existence and use of dynamic capabilities are more effective under rapidly changing environments. Keywords: Knowledge Transfer; Distribution Capability; Absorptive Capacity; International Joint Ventures; China
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Priecel, Mia. "Management znalostí ve společnosti Efficio ltd." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-4164.
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Waglay, Afsar Ali. "Exploring the tension between the discourses of affirmative action and the knowledge economy." Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/79914.
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Thesis (MEd)--Stellenbosch University, 2013.Bibliography
ENGLISH ABSTRACT: South Africa needs to ensure equal opportunity for all to higher education, and given that it also needs to correct the drastic imbalances brought about by apartheid, affirmative action is seen as a strategy to pursue both goals. Affirmative action is comprised of programs and policies that grant favorable treatment on the basis of race or gender to government-defined “disadvantaged” individuals. However, affirmative action is not without its own challenges and difficulties. The main question that this thesis addresses is “what are the tensions between applying affirmative action policies in South African higher education institutions and the demands of a knowledge economy within a globalised world?” I argue that though universities need to be more demographically representative and broaden access to previously disadvantaged individuals by adjusting entry requirements, they cannot compromise on their quality of graduates by adjusting their exit criteria in line with racial representivity. That would undermine the very worth of higher education as a social good, the dignity of the individual graduate, as well as the economic growth of the country. Accusations that affirmative action is merely “reverse discrimination” are refuted by an appeal to Rawls’s Principle of Difference which holds that policies of inequality can be socially just. Drawing on Charles Taylor and Wally Morrow, I posit that within a democracy, affirmative action should be seen as a shared rather than a convergent good for broadening access to quality education. But whereas broadening formal access seems like a legitimate and necessary step to address the inherited inequities, the broadening of epistemological access would undermine the very aims of quality education. Furthermore, I argue that formal access should be driven by the politics of difference, but that epistemological access that ensures educational success should be driven by the politics of equal dignity. In order to see how some of these concepts and policies of affirmative action play out in an actual institution, I look at the University of Cape Town (UCT). Here the main debates relating to its affirmative action policy are whether demographic representivity is the only outcome for evaluating the success of affirmative action, and whether “disadvantaged” individuals should be selected on criteria other than race. It also considers whether its affirmative action policies could compromise its functioning and ability to supply quality qualifications to the required number of disadvantaged individuals. There is no easy and simple answer to whether affirmative action in fact promotes equal opportunity to higher education and equips all South African graduates with the necessary skills for a knowledge economy. It would be therefore important to do further research on what nonrace based affirmative action policies might entail while keeping in mind the shifts in the global economy and the need for academic rigor. Furthermore, more longitudinal research needs to be done on the complex consequences of affirmative action, on both an individual level with issues of identity and career mobility, and on a broader socio-economic level with issues of economic growth and social welfare.
AFRIKAANSE OPSOMMING: Suid-Afrika moet hom beywer tot die daarstelling van gelyke geleenthede vir almal tot hoëronderwys, en gegewe dat daar ’n behoefte is om drastiese ongelykhede van apartheid reg te stel, word regstellende aksie gesien as a strategie om beide doelstellings na te streef. Regstellende aksie bestaan uit programme en beleide wat daarop gemik is om begunstigde behandeling te dien aan “voorheen benadeelde” individue, soos deur die staat gedefineer, op grond van ras en geslag. Maar regstellende aksie is nie sonder sy eie uitdagings en swaarhede nie. Die hoofvraag wat hierdie tesis addreseer, is: “Watter gespannenhede is daar tussen die uitvoering van regstellende aksie beleide in Suid-Afrikaanse Hoëronderwys instellings en die eise van ’n kennis-ekonomie binne ’n geglobaliseerde wêreld?” Ek argumenteer dat, ofskoon daar ’n behoefte is vir universiteite om meer demografies verteenwoordigend te wees en hul toegang tot voorheen benadeelde individue te verbreed deur toelatingsvereistes te wysig, kan hulle nie kompromeer op hul gehalte van gegradueerdes deur uitgangskriteria in lyn met ras verteenwoordiging nie. Dit sal juis die waarde van hoëronderwys as ’n sosiale goedheid, die waardigheid van die individule gegradueerde asook die ekonomiese groei van die land ondermyn. Aantygings dat regstellende aksie bloot “wedergekeerde diskriminasie” is, word weerlê deur ’n verwysing na Rawls se Beginsel van Verskil wat stel dat beleide van ongelykhede maatskaplike regverdiging kan hê. Gegrond op Charles Taylor en Wally Morrow, postuleer ek dat, binne ’n demokrasie, regstellende aksie beskou moet word as ’n gedeelde eerder as ’n konvergente goedheid om gehalte onderwys verder toeganklik te maak. Maar waar verbrede formele toegang gesien kan word as ’n wettige en nodige stap om geërfde ongelykhede aan te spreek, sal die verbreding van epistemologiese toegang juis die doelstellings van gehalte onderwys ondermyn. Verder voer ek aan dat formele toegang aangedryf moet word deur die politiek van verskil, maar dat epistemologiese toegang wat opvoedkundige sukses verseker, aangedryf moet word deur die politiek van gelyke waardigheid. Ten einde te sien hoe van hierdie konsepte en beleide van regstellende aksie hulself uitspeel in eintlike inrigtings van onderwys, kyk ek na die Universiteit Kaapstad (UK). Hier draai die debat aangaande regstellende aksie beleid om of die demografiese verteenwoordiging die enigste uitkoms is ter evaluering van die sukses van regstellende aksie, en of “benadeelde” individue geselekteer moet word op grond van kriteria anders as ras. Dit (UK) oorweeg ook of sy regstellende beleide sy funksionering en vermoë om gehalte kwalifikasies aan die verlangde getal benadeelde individue kompromiteer. Daar is geen eenvoudige en maklike antwoord betreffende regstellende aksie en of dit gelyke geleenthede tot hoëronderwys promoveer en alle Suid-Afrikaanse gegradueerders toerus met die nodige bevoegdhede vir ’n kennis-ekonomie nie. Dit sal derhalwe belangrik wees om verdere navorsing te doen oor wat nie-rasgebaseerde regstellende aksie kan behels terwyl in gedagte gehou word die skuiwe in die globale ekonomie en die behoefte aan akademiese kwaliteit. Verder moet veel meer longitudinale navorsing gedoen word oor die ingewikkelde gevolge van regstellende aksie op beide die individuele vlak met kwessies van identiteit en beroepsmobiliteit en op breër sosio-ekonomiese vlak met kwessies van ekonomiese groei en maatskaaplike welsyn.
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Stephenson, Iain James. "Techno-futurism and the knowledge economy in New Zealand a thesis submitted in partial fulfilment of the requirements for the degree of Master of Arts (Communication Studies), Auckland University of Technology, 2003." Full thesis. Abstract, 2003.
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Dean, Anthony Francis. "Australian universities in the information economy electronic commerce and the business of distance education /." Access electronically, 2004. http://www.library.uow.edu.au/adt-NWU/public/adt-NWU20050929.114913/index.html.
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Bergendahl, Adam, and Martin Jensen. "The challenges of collaborative knowledge management : Why grassroots technology needs help from the top." Thesis, KTH, Industriell ekonomi och organisation (Inst.), 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-35310.
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This single case study explores the adoption of a wiki knowledge management system at a mid-sized IT retailer and consultancy. In exploring what factors affect how and if employees interact with the wiki six key areas are identified as crucial to enabling successful knowledge transfers with such a system: 1. Clearly linking the knowledge management to tangible business value 2. Clarifying for users the purpose and usage of the wiki 3. Aligning desired wiki use with the pre-existing corporate culture 4. Verifying that employee incentives are aligned with desired behavior 5. Making sure knowledge management is a part of existing processes 6. Effectively using technology to aid the users Additionally the study includes a comparison with previously conducted studies on implementations of traditional non-collaborative knowledge management systems and finds a high degree of similarity with the issues that have previously been faced within the field. This thesis therefore argues that the new technology present in a wiki type system does not solve the pre-existing problems facing knowledge management practitioners. Instead, the same issues facing the implementation of any such system need to be resolved before the potential of a wiki knowledge management system can be realized.
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Tan, Penny Peng Leng. "Music education in the knowledge-based economy of Singapore : designing a music curriculum framework for neighbourhood secondary schools." University of Western Australia. Graduate School of Educationd%695 Electronic theses, 2008. http://theses.library.uwa.edu.au/adt-WU2008.0240.
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Education in Singapore is seen as a key instrument to equip the next generation with resources to meet the needs of a Knowledge-Based Economy in a globalize world. The goal of this study is to develop a Music Education Curriculum Framework consistent with a Knowledge-Based Economy (KMCF) for Singapore neighborhood secondary schools. It provides the general context of music education in Singapore and conducts research to reveal the perspectives of key cross-sector stakeholders in music education, namely: The Ministry of Education (MOE) music and curriculum planning and development officers, National Institute of Education music academics, principals, general classroom music teachers and over 600 students. The curriculum framework will focus on the desirable qualities of Knowledge-Based Economy (KBE), particularly creativity, innovation, risk-taking, entrepreneurship and lifelong learning which have been strongly emphasized by the Singaporean government. In the light of their vision of thinking Schools, Learning Nation, the Ministry of Education is repositioning and reorienting the education system by implementing numerous initiatives and policies. The intention is to foster flexibility and diversity in a broad-based and holistic education, but the main focus to date has been on information technology, problem-solving and core subjects rather than on the creative aspects of the arts. By surveying students, this research aims to find out to what extent students find their music lessons satisfactory and whether their perspectives is compatible with those of other stakeholders. Students generally do not take music seriously, and the public perception is that a music career is limited to performing and teaching. The model curriculum framework will indicate further related careers, and the personal growth that comes through a genuine engagement with music. The Ministry of Education controls the school curriculum, structure of education, examinations, teacher qualifications and conditions of service. In 2005 it initiated a Teach Less, Learn More initiative which promoted student engagement. However, despite the rhetoric of classroom-based, teacher-owned and school-driven learning, it did not consult teachers or students and therefore failed as a vital learning organization which involved all participants in deciding future directions. For Senge (1994, p.13), a learning organization is a place where people are continually discovering how they create their reality. The curriculum design is an example of an example of an open system which this thesis addresses the issue of providing a structured programme flexible enough to adapt to contextual needs while providing the standards and outcomes needed in a competitive knowledge-based economy. This thesis makes its original contribution to knowledge by applying an open system model from organisational theory to a conventional music curriculum.
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Naidoo, Satiaseelan. "The I-space as an evolutionary framework for an economics of knowledge : a comparison with generalized Darwinism." Thesis, Link to the Internet, 2008. http://etd.sun.ac.za/jspui/handle/10019/1835.
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Nasato, Nadia. "Strategie individuali, strutture di interazione e produttività delle reti intra-organizzative: studio tramite modello ad agenti." Bachelor's thesis, Alma Mater Studiorum - Università di Bologna, 2011. http://amslaurea.unibo.it/2681/.
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Ekeskär, Andreas. "Rätt mental inställning kan förändra en hel bransch : En fallstudie i knowledge management på ett teknikkonsultföretag." Thesis, KTH, Industrial Economics and Management (Dept.), 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-11952.
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“Knowledge is like money: to be of value it must circulate, and in circulating it can increase in quantity and, hopefully, in value.” – Louis L’Amour
Kunskap är ofta något som tas för givet och som självklart i många organisationer men faktum är att kunskap är en värdefull som resurs som rätt hanterad kan vara en väldig tillgång för en organisation. Kunskapshantering eller knowledge management benämns den organisationsteori som behandlar tillvaratagandet av kunskaper som resurser. Centrala begrepp inom knowledge management är erfarenhetsåterföring och kunskapsöverföring, att de lärdomar som organisationen får i uppdrag och projekt ska föras vidare till övriga personer inom organisationenså att de kan användas av andra i senare i projekt.
Samhällsbyggnadssektorn är en stor sektor i Sverige med uppemot en halv miljon anställda. Det är en bransch som ofta brukar beskrivas som konservativ och ovillig till förändringar. Inom branschen börjar dock uppfattningen i frågor om kunskap, kompetensutveckling och samarbeten sakta men säkert förändras. Ett företag som aktivt har arbetat med dessa frågor är teknikkonsultföretaget Grontmij AB som beskrivs som en utmanare då de har ambitionen att förändra hela branschen.
Grontmij ingår i Europas femte största teknikkonsultkoncern och arbetar framförallt inom husbyggnad, samhällsbyggnad och energi. Sedan företaget blev verksamt på den svenska marknaden har det radikalt förändrats från att vara ett lapptäcke av olika företag med rötter i offentlig verksamhet, till en av de största och mest framgångsrika teknikkonsulterna. Tonvikt i det arbetet har varit att förändra kulturen till en där samarbete och affärsmässighet är ledorden.
Syftet med det här examensarbetet har varit att undersöka hur teknikkonsultföretaget Grontmij arbetar med knowledge management och förhoppningsvis även ge andra teknikkonsulter värdefulla insikter om knowledge management.
Empirin om företaget och hur det arbetar med knowledge management har främst samlats in genom deltagande observationer, dokumentanalyser, samtal, intervjuer samt en enkätundersökning. Empirin har tillsammans med de teorier som omfattar knowledge management analyserats utifrån begreppen kultur, organisation, ledarskap och ICT för att ge förslag till hur Grontmij kan förbättra sitt arbete med knowledge management.
Slutsatsen är att Grontmij har kommit långt i sitt arbete med att hantera kunskaper men att en lång resa återstår. I fallstudiens slutskede genomgick företaget en organisationsförändring och aviserade en ny vision som sträcker sig ett halvt decennium fram i tiden, i den bör knowledge management ingå som en kärnprocess för att säkerställa att värdefulla kunskaper inte går förlorade.
“Knowledge is like money: to be of value it must circulate, and in circulating it can increase in quantity and, hopefully, in value.” – Louis L’Amour
Knowledge is often something taken for granted in many organizations, but the fact is that knowledge is a valuable resource which if well managed can be a tremendous resource for an organization. Knowledge management is the organizational theory that studies the retrieval of knowledge resources. Key concepts are the feedback of experience and knowledge the organization may have learnt in assignments and projects, lessons which will be passed on to other people within the organization so that they can be used by others in later projects.
The construction industry is a major industry in Sweden with almost half a million employees. The industry, however, begins to believe in matters of knowledge, skills and collaborations and is slowly but surely changing. A company that has actively worked on these issues is the technical consultant Grontmij AB, whom is described as a challenger due to their ambition to change the entire industry.
Grontmij is Europe's fifth largest consulting engineering group, working mainly in building construction, environment and energy. Since it became operational in the Swedish market it has radically changed from being a patchwork of companies with roots in the public sector, to one of the largest and most successful technology consultants. Emphasis of the work has been to change the culture to one where collaboration and business acumen are key ingredients.
The purpose of this master thesis has been to explore how technology consultant Grontmij is working with knowledge management and, hopefully, also provide other technical consultants valuable insights on knowledge management.
Empirical relevance of the enterprise and how it works with knowledge management have been collected mainly through participant observation, document analysis, conversations, interviews and a survey. Empirical relevance, along with theories concerning knowledge management have been analyzed based on the concepts of culture, organization, leadership and ICT to provide suggestions for how Grontmij can improve its work on knowledge management.
In conclusion, Grontmij has come a long way in its efforts to manage knowledge but a long journey remains. In the case study's final phase, the company undertook an organizational change, and announced a new vision that stretches half a decade into the future, in it knowledge management should be included as a core process to ensure that valuable knowledge are not lost.
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Simpson, Mark Aloysius. "Complexity Theory of Leadership and Management Information." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/6121.
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Implementing effective leadership strategies in management of information systems (MIS) can positively influence overall organizational performance. This study was an exploration of the general problem of failure to lead effectively in the current knowledge-based economy and the resulting deleterious effects on organizational performance and threats to continuing organizational viability. The specific problem was the lack of understanding regarding the interaction of leadership processes with MIS functions and the impact on organizational success. Managers' and employees' lived experiences of leadership in small- to medium-sized enterprises were explored, as well as how those experiences influenced the organization's adaptive responses regarding technology and performance in the knowledge-based economy. The complexity theory of leadership was applied as the theoretical foundation for this study. A phenomenological methodology was used. Data were collected through semi-structured interviews and analyzed through open coding to identify emergent themes from the data. The themes were leaders motivate employees' positive work-related behaviors, effective communication skills ensure accessibility and efficiency of the organizational information system, and leadership practices influence business productivity. This study contributes to social change by providing insights for managers and employees regarding effective strategies for working as teams and networks via the use of nontraditional leadership theory, which promotes company sustainability by demonstrating the benefits of responding to the changing economy.
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Dobosz-Bourne, Dorota. "Knowledge transfer across cultural boundaries in the global economy based on the model of travel of ideas exemplified by the quality transfer in car manufacture from West Europe to Poland." Thesis, University of Bedfordshire, 2004. http://hdl.handle.net/10547/322271.
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The idea of quality has travelled globally for many years as a result of globalisation (Crosby, 1979; Deming, 1989). It has become a key factor of increased competition in the global economy, which led to the attempts of international companies to transfer quality to different locations and cultures in order to achieve high-quality standards globally. Car manufacture became an important field for the international knowledge transfer. A quest to achieve high quality in car manufacturing has travelled along various management tools and production models since 1911 (Tolliday, 1998) and after 1990 it also began to travel to Eastern Europe, including Poland. The concept of quality in car manufacture in Poland is a good example of an idea that was successfully translated. Due to the absence of research on this topic it was chosen as a subject for this study. Henceforth, this thesis investigated the travel of the idea of quality in the car manufacturing industry, from Western Europe to Poland. The research explored the process by which this idea was negotiated within General Motors company, in particular its two plants -Vauxhall Luton in the UK and Opel Polska in Poland. A group of 30 managers involved in the knowledge transfer between these two locations were interviewed by means of ethnographic and the Repertory Grid techniques. A combination of these two methods contributed to our knowledge about the possible methods that can assist the exploration of the organisational cultures and values embedded in them. Additionally, the application of this methodological approach gave us an insight into the Resistance to Change phenomenon and possible factors behind it. The thesis identified reverse translation as an important area for future research. Reverse translation may be equally important as the forward process (Boyer et al, 1998), and in this study we argued that the initial research, prior to reverse translation and the identification of the appropriate type of RD to be implemented, can play a crucial role in the outcome of this process.
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Larsson, Carina, and Henric Sundström. "Kunskapshantering i en projektorienterad organisation : En fallstudie av ett teknikkonsultbolag." Thesis, KTH, Industriell ekonomi och organisation (Inst.), 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-35313.
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Kunskap är en av de viktigaste och mest värdefulla tillgångarna för företag. Under de senaste decennierna har Knowledge Management (KM) fått utökat fokus av både företag och forskare. Parallellt med denna utveckling organiserar allt fler organisationer sitt arbete i projektform. Projektformen innebär ytterligare utmaningar avseende kunskapsöverföring i jämförelse med en typisk hierarkisk organisation, då projekten är temporära vilket påverkar lärandet och kunskapsöverföringen mellan projekt. Med detta som utgångspunkt ämnar detta examensarbete närmre undersöka kunskapsöverföring i en projektorienterad organisation. De frågeställningar som ska besvaras lyder enligt följande: Vilka problem finns vid kunskapsöverföring i en projektorienterad organisation Vilken KM-strategi är lämplig i denna typ av organisation? Vilken nytta kan förbättrad kunskapsöverföring generera för organisationen? För att besvara dessa frågor har en djupgående fallstudie utförts på Sweco Management. Sweco Management är ett teknikkonsultföretag som säljer projektledartjänster inom främst bygg- och fastighetssektorn. Bolaget ingår i Sweco-koncernen. Forskningen tar upp följande faktorer som viktiga för effektiv KM; Stöd från ledningsnivå, Organisationskultur, Strategi, Organisationsstruktur, Processer, Teknisk infrastruktur, Utbildning, Mätning och nyckeltal, Incitament, samt KM-team. Med utgångspunkt i dessa områden har en intervjuguide skapats för att senare användas vid intervjuer med 13 projektledare på Sweco Management. Baserat på den empiri som insamlats har ett antal slutsatser dragits. Vad gäller problematik inom KM som kan uppstå i en projektorienterad organisation identifierades ett antal områden såsom: Prioritering av andra uppgifter vid tidspress Upplevd svårighet med att dokumentera tyst kunskap Begränsad möjlighet att träffas då mycket tid spenderas hos beställarorganisationen Rädsla för betungande överdokumentation då organisationen är platt Otydlighet kring vilken kunskap som är värdefullt att dela KM som inte är kopplad till användarnas behov Bristande utbildning i KM och dess verktyg Upplevt bristande stöd från ledningshåll vad gäller kunskapsöverföring Vid intervjuerna identifierades vilken typ av kunskap som projektledarna anser värdefull att dela. Viss del bestod av explicit kunskap, men främst tyst kunskap efterfrågades. Vikten av det personliga nätverket och möjligheten till att ta del av relevant kunskap genom detta benämndes som oerhört viktigt. Då den kompetens som krävs hos en projektledare är varierande och bred efterfrågas metoder för att förenkla kopplingen av rätt kunskap till rätt plats. Majoriteten efterfrågade inte utökad dokumentation, utan snarare att spridningen av nuvarande dokumentation skulle bli mer lättillgänglig. Avseende nyttan med effektivare kunskapsöverföring diskuteras möjligheten till att koppla rätt kompetens till rätt plats, möjlighet till förhöjd kvalitet på tjänsten, och ekonomisk vinning vid styrning mot fastprisuppdrag då tidigare kunskap återanvänds. I detta examensarbete lyfts värdet av kunskapsöverföring genom det personliga nätverket i en projektorienterad organisation. För att ta del av relevant kunskap behöver metoder som gynnar nätverksbyggande fokuseras. Som stödjande strategi krävs även dokumentation för att överföra erfarenhetsdata från tidigare projekt. För att skapa kontaktytor mellan organisatoriska grupper rekommenderas delning av en projektorienterad organisation i ytterligare en dimension. Indelningen baseras på kunskaps- och intresseområden såsom exempelvis tidplanering, ekonomistyrning eller liknande. Med utgångspunkt ur denna matrisstruktur kan relevant kunskap kopplas till rätt personer och det blir tydligt var specifik kompetens finns. Dessutom rekommenderas nyttjande av IT-verktyg som stödjer koppling och kommunikation mellan medarbetare.Knowledge has become one of the most valuable and important assets of a company. During the last decades Knowledge Management (KM) has got increased focus within companies and academic research. In the same time more organisations organise their daily work in projects. The combination generates new challenges for KM in this type of organisations due to its temporary form that affect learning and knowledge transfer between projects. This master thesis will examine KM within a project-oriented organisation. Question formulations to be answered in this thesis are: What problems may occur within KM in project-oriented organisations? What kind of KM strategy is preferable in this kind of organisation? What positive outcome can effective knowledge transfer generate for the organisation? To answer these questions, a case study has been performed at Sweco Management. Sweco Management is a consulting engineering company providing project management and administration services, primarily in the construction and property sectors. Sweco Management is a part of the Sweco Group. Accordingly to present research, following factors have identified to be important for effective and successful KM; Management Support, Organisational Culture, Strategy, Organisational Structure, Processes, Technology Infrastructure, Training and Education, Measurement, Incentives, and KM-Team. An interview guide has been formed based on these factors. This guide has been used in interviews with 13 project managers at Sweco Management. Based on empirical material in performed case study, some conclusions have been pointed out. Problems with knowledge transfer that have been identified in this case study include: Prioritising of "more important" work assignments due to lack of time Perceived difficulty of documenting tacit knowledge Limited opportunity to meet other project managers as a large amount of time is spent within client organisations Fear of burdensome documentation for the project managers since the organisation is flat Ambiguity in what kind of knowledge that is valuable to share KM not connected to user needs Lack of education in KM and its tools and methods Perceived lack of support from management regarding knowledge transfer Based on interviews the type of knowledge valuable to share, according to project managers, has been identified. Some of this knowledge was explicit, but mainly tacit knowledge sharing was asked for. The possibility to acquire knowledge through personal networks was of great importance according to the project managers. The majority of the respondents did not request more documentation, and would rather like to ease distribution of current documentation level. The benefit of more effective knowledge transfer is also discussed. One benefit is the possibility to connect right knowledge to right place. Also, there is an opportunity to increase quality of services and economic profit in the long term. By effectively taking advantage of former obtained knowledge, it is possible to reuse this in future projects. In this master thesis, the value of knowledge transfer through personal networks is clarified. To ease knowledge transfer in a flat project-oriented organisation it is important to create and use methods that simplify networking. As a supporting strategy, some documentation of former project experiences should be used as well. Dividing a flat project-oriented organisation in an additional dimension is recommended to create interfaces between organisational groups. This division will be based on interests and fields of knowledge e.g. time planning, financial control or similar. Due to the matrix structure relevant knowledge can be connected to right personnel and it becomes clear where specific competence is located. Also, usage of IT-tools that support connection and communication between co-workers are recommended.
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Niss, Camilla. "Project Becoming and Knowing Trajectories. : An Epistemological Perspective on Human and Nonhuman Project Making." Doctoral thesis, Stockholm : Skolan för industriell teknik och management, Kungliga Tekniska Högskolan, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-10316.
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Ocampo-Corrales, Diego B. "On Renewable Energy Innovation and its Knowledge Flows’ Sources and Nature." Doctoral thesis, Universitat de Barcelona, 2020. http://hdl.handle.net/10803/670011.
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El núcleo de la tesis consta de tres capítulos en los que se explora la naturaleza de los flujos de conocimiento que influyen en la innovación en energías renovables. En los tres capítulos se utiliza información de patentes europeas a nivel regional para poder capturar el concepto de innovación. En el segundo capítulo explora la naturaleza de la base del conocimiento subyacente en las energías renovables. Se plantea que esta tecnología tiene un mayor contenido de conocimiento científico y abstracto que el resto de campos tecnológicos en general. Esta característica haría que, por un lado, el flujo de conocimiento desde la academia y ciencia sea más importante para la innovación en energías renovables que para el resto de innovación en general, y que por otro lado, el flujo de conocimiento no estaría tan restringido geográficamente, hecho que es un hallazgo común en la literatura. Empleando información de las citas hechas por las patentes para medir los flujos de conocimiento, se estima una función de producción de conocimiento. Se distingue entre el flujo del conocimiento desde el sector científico del proveniente del sector técnico. Los resultados muestran que el conocimiento proveniente de la ciencia es más importante para para la innovación en energías renovables que para el resto de innovación en general. También se halla evidencia de que los flujos de conocimiento provenientes del sector técnico que influyen en la innovación en energías renovables estarían menos constreñidos geográficamente que los que influyen en el resto de innovación en general. Este hallazgo se debería al mayor contenido de conocimiento abstracto y científico, que es más fácil de codificar y por lo tanto más fácil de transportar en el espacio.
El tercer capítulo estudia cómo diferentes fuentes de conocimiento pueden influir en que un inventor con experiencia previa en otros campos, patente en energías renovables. Se postula que un inventor puede adquirir conocimiento o ideas de tres fuentes: su red de coautores, la compañía en la que trabaja y de su ámbito local. Además, se plantea que en estas tres fuentes, un inventor podría ser influenciado por sus pares de forma directa, ya sea por un efecto ‘manada’ o porque ellos proporcionan conocimiento especializado sobre energías renovables que es necesario para producir tecnología en este campo. Se postula que las fuentes más cercanas de conocimiento, son las que influirían más en que un inventor se aventure en un campo en el que no tiene experiencia previa, pues las relaciones más cercanas facilitarían que fluya conocimiento más complejo. Por tal motivo, el conocimiento más importante provendría de la red de coautores. El análisis empírico se realza utilizando información de patentes, de la cual se identifica a los inventores, su centro de trabajo y la región donde radican, asi como su experiencia previa en innovación. Los resultados muestran que el factor más importante para que un inventor se aventure en innovar en energías renovables es tener en su red de coautores a algún inventor que haya patentado antes en energías renovables. Esto implicaría que para entrar en el campo de la innovación en energías renovables es importante contar con alguien con experiencia previa en dicho campo, pues podría ejercer influencia personal y también contribuir con conocimiento específico en este campo tecnológico.
Por último, el cuarto capítulo de la tesis ahonda en la relación de los diferentes tipos de distancia que podrían existir: distancia cognitiva, las formas distintas de entender un mismo fenómeno, distancia social, la interacción directa entre individuos basada en la confianza, distancia organizacional, las distintas reglas y normas que enmarcan las relaciones de los individuos entre distintas organizaciones, y distancia geográfica, la distancia física entre individuos. Se plantea que debe haber un equilibrio entre el conocimiento próximo y el conocimiento distante en términos cognitivos, pues el conocimiento próximo facilitaría el flujo de información, pero quizás redundante, mientras el distante aportaría ideas nuevas, pero quizás difíciles de comprender para los interlocutores. Se busca explicar si es el conocimiento próximo o distante el que influye en que un inventor experimentado patente por primera vez en energías renovables y de donde provendría este conocimiento (la red de coautores, la firma o el ámbito regional/local). Utilizando la clasificación tecnológica de las patentes se establece lo que sería conocimiento próximo o distante por medio de la coocurrencia de clases tecnológicas en las patentes. Asi, se construye que tan próximo y distante el conocimiento de un inventor con el de su red de coautores, de la compañía donde trabaja y del conocimiento de su entorno. También se mide que tan próximo está el conocimiento de un inventor respecto al conocimiento en energías renovables. El principal hallazgo es que el factor más importante para que un inventor patente en energías renovables sería que su propio conocimiento previo esté próximo al de energías renovables. Luego, el conocimiento de los coautores sería importante en tanto sea conocimiento distante. De esta forma se alcanzaría ese equilibrio entre conocimiento próximo (el del inventor) y conocimiento distante (el de los coautores) para innovar en un campo nuevo. La razón de esto sería que el conocimiento distante, podría ser transmitido por los coautores, pues ellos son quienes más relación tienen con un inventor, por tanto podrían transmitir conocimiento más complejo de entender.
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Šimulynienė, Ramunė. "Lyderio ugdymas valstybės institucijose žinių ekonomikos sąlygomis." Master's thesis, Lithuanian Academic Libraries Network (LABT), 2006. http://vddb.library.lt/obj/LT-eLABa-0001:E.02~2006~D_20060321_123533-54521.
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The main purpose of this master graduation work is to estimate managers-leaders role in public administration under conditions of knowledge economy as well as to provide suggestions for development of future leaders. In order to achieve main goal common theories of leadership were discussed, current management environment analyzed, abilities to use leadership concept in public sector under context of public management reform studied, problem of efficient public administration in Lithuania analyzed.
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Rosa, Newton Braga. "O papel das cidades na descentralização de políticas nacionais de ciência, tecnologia e inovação." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2016. http://hdl.handle.net/10183/150531.
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O estudo trata da descentralização de políticas públicas de Ciência, Tecnologia e Inovação (CT&I) do governo federal para os municípios. As políticas públicas de CT&I são, cada vez mais, essenciais para o desenvolvimento economicamente viável e sustentável de uma nação. Assim, governos ao redor do mundo investem em empresas e sistemas de inovação como forma de manter a competitividade em uma economia cada vez mais global. Paradoxalmente, apesar da crescente relevância política, social e econômica das cidades no mundo, seu papel tem sido subestimado nas políticas nacionais de CT&I no Brasil. No plano teórico, o presente estudo apoia-se em duas vertentes temáticas: o desenvolvimento regional na economia do conhecimento e a descentralização federativa. Nesse contexto, o estudo interroga sobre como inserir o município nas políticas nacionais de CT&I. O estudo busca evidências empíricas nas relações intergovernamentais da descentralização e em dois estudos de caso, nas cidades brasileiras de Porto Alegre e São Leopoldo, ambas do Estado do Rio Grande do Sul, escolhidas pelos bons resultados na promoção de sistemas empresariais de inovação. A pesquisa chegou a alguns resultados como: (a) a mobilização dos governos em torno de políticas públicas em CT&I continua sendo crucial para o desenvolvimento de empresas e sistemas empresariais de base tecnológica; (b) os municípios mostram capacidade de criar políticas públicas de CT&I, como marcos regulatórios, estruturas organizacionais, mecanismos de incentivo e sistemas de governança; (c) a descentralização via municípios pode melhorar a capilaridade e a eficácia de programas nacionais, fortalecendo sistemas regionais de inovação e complementando políticas federais de CT&I; (d) os municípios são entes federados plenos que têm poder político e econômico para influir e promover ajustes nas políticas públicas federais de CT&I.This thesis discusses decentralization of national public policies on Science, Technology and Innovation (ST&I) from the federal to the city government. Governments around the world have been supporting companies and innovation systems because of their relevance to economic viability and national sustainable development. However, despite the increasing political, social and economic relevance of cities worldwide, their role has been underestimated in national ST&I policies. In this context, this study considers how municipal decentralization of national ST&I policies enhances capillarity, efficiency and the strengthening of regional systems of innovation. The study offers empirical evidence of intergovernmental relationships of decentralization through the case studies of two Brazilian cities: Porto Alegre and São Leopoldo, which were selected because of their comparatively good results in promoting companies and systems of innovation in comparison to other Brazilian cities. The main conclusions of the study are: (a) federal government public policy promotion in ST&I remains crucial to the development of entrepreneurial technologically-based systems; (b) municipalities are capable of mobilizing resources, structuring incentive mechanisms, articulating actors, and organizing governance systems; (c) decentralization via municipalities can improve capillarity and effectiveness, strengthening regional innovation systems and consequently complementing national ST&I policies; (d) increased political and economic power of city governments can promote improvements in federal policies of ST&I.
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Pawlowsky, Peter, Aylin Gözalan, and Simone Schmid. "Wettbewerbsfaktor Wissen: Managementpraxis von Wissen und Intellectual Capital in Deutschland - Eine repräsentative Unternehmensbefragung zum Status quo." Universitätsbibliothek Chemnitz, 2011. http://nbn-resolving.de/urn:nbn:de:bsz:ch1-qucosa-75442.
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In einer wissensbasierten Wirtschaft basiert die Wettbewerbsfähigkeit zunehmend auf den intangiblen Unternehmensressourcen. Doch was für eine Relevanz räumen Führungspersonen in der deutschen Wirtschaft dem Wissens- und Intellectual Capital Management (WM/ICM) ein? Im Auftrag des Bundesministeriums für Wirtschaft und Technologie (BMWi) hat die Forschungsstelle für organisationale Kompetenz und Strategie an der Technischen Universität Chemnitz anhand einer repräsentativen Stichprobe von 3401 Unternehmen den Stand der Wissensmanagement-Aktivitäten in der deutschen Wirtschaft erfasst. Desweiteren ist die Studie folgenden Fragestellungen nachgegangen: - Was sind die möglichen Einflussfaktoren für den Einsatz von WM /ICM-Maßnahmen? - Was für eine Bedeutung hat das WM /ICM für den Unternehmenserfolg und die Wettbewerbsfähigkeit zu untersuchen. Ein wesentliches Studienergebnis ist, dass die Ressource Wissen zum zentralen Produktions-/Wettbewerbsfaktor in der deutschen Wirtschaft avanciert ist. Dabei werden WM/ICM-Aktivitäten weniger von Betriebsgrößen und Branchen als von Geschäftsstrategien und Kernkompetenzen bestimmt. Neben dem Studienergebnis, dass Wissensmanagement besonders in den Unternehmen stark ausgeprägt ist, wo eine starke kunden-, qualitäts-, und personalgetriebene Wettbewerbsstrategie im Vordergrund steht, wurden weitere Einflussgrößen eruiertIn a knowledge based economy competitiveness is primarily based on the intangibles of a firm. But what relevance is actually given to the Management of organizational knowledge and intellectual Capital (KM/ICM) in the German economy? The Institute of Personnel Management and Leadership studies at the Chemnitz University of Technology has conducted a company survey on KM/ICM with a representative sample size of 3401 firms in order to capture the status-quo of KM/ICM- activities within the German economy. Additionally, two other main research questions have been addressed: - What are the potential drivers for the implementation of KM/ ICM? - How do KM/ ICM activities relate to organizational performance? A crucial study result reveals knowledge as a crucial production – and competitive factor in the german economy. Here, the implementation of KM/ICM is rather determined by business strategies and core competencies than firm characteristics like industry sector or firm size. Besides the findings, that KM–activities especially prevail in those firms with a predominant customer, employee and innovation orientated strategy,further KM/ICM drivers have been evaluated
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Sorensen, Sheila Yvonne. "Motivating the Solicited and Unsolicited Sharing of Tacit Knowledge Through the Process of Externalization." NSUWorks, 2015. http://nsuworks.nova.edu/gscis_etd/62.
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While several U. S. firms have invested in Knowledge Management (KM) tools and software, it has become apparent that investments must be made in additional facets of KM, such as knowledge sharing (KS), thought by many researchers to be the most important component of KM. Of the two types of KS, explicit and tacit, the sharing of tacit knowledge has been shown to contribute the most to an organization’s performance. However, since tacit knowledge is difficult to both convey and acquire, this unshared tacit knowledge may ultimately harm an organization when, without the appropriate knowledge, individuals cannot effectively perform their professional responsibility.
Although research has been conducted on the motivators that contribute to the sharing of tacit knowledge, the research has been conflicting. These inconsistencies could conceivably stem from measuring KS as a single factor rather than as separate components. The purpose of this study was two-fold, first to discover what motivators contributed to the sharing of tacit knowledge and second, to discover whether the sharing of knowledge when solicited differed from the sharing of knowledge when not solicited. Utilizing the Theory of Reasoned Action and Self-determination Theory as well as measuring the transfer of knowledge through externalization, as expressed by the SECI model, three research questions and 14 different hypotheses contributed to a survey instrument resulting in 370 usable survey responses.
Employing confirmatory factor analysis and structural equation modeling, analysis of the data confirmed that a significant difference existed between the solicited and unsolicited sharing of tacit knowledge. This study found that measures for external, integrated, and intrinsic motivation differed among the two situational constructs of knowledge sharing. In addition, the study confirmed that a difference occurred between motivators and the two types of sharing when the sharing was mediated by a favorable attitude toward sharing.
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Murray, Nicole Anne. "Who gets their hands 'dirty' in the knowledge society? Training for the skilled trades in New Zealand." Lincoln University, 2004. http://hdl.handle.net/10182/1714.
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The vision of New Zealand as a 'knowledge society' is a mantra that has opened the twenty-first century. Underpinning any 'knowledge society', however; are people who turn resources into concrete products and who build, maintain and service the technological and social infrastructure essential to society. This thesis examines the skilled trades and, in particular, how people are trained for those trades. Industry training is a crucial component of the wealth-generating capabilities of New Zealand. It is also an essential part of the way that many young people make the transition from school to work and from adolescence to adulthood. The means of training tradespeople has moved over the years from the rigid and prescriptive apprenticeship system, to the more voluntaristic, industry-led 'industry training' strategy, introduced following the Industry Training Act 1992. Regardless of the system used to organise training, however, there have been long-standing problems in New Zealand with achieving the optimum number of skilled workers, possessing the correct 'mix' of skills required. In this research, based upon semi-structured interviews with industry training stakeholders four industry case studies, policy content analysis and an in-depth examination of the Modem Apprenticeships scheme, I ask three key questions. First, what are the things that, as a country, we could or should reasonably expect a 'good' industry training system to contribute to? These may be things like: an adequate supply of appropriately skilled workers, the ability to upskill or reskill these workers as needed, clear transition routes for young people, lifelong learning opportunities, equity goals and foundation skills. Second, I ask how the current system performs against these criteria. The short answer is that the performance is 'patchy'. There are dire skill shortages in many areas. While opportunities for workplace upskilling, reskilling or 'lifelong learning' are available, I argue that they are not yet cemented into a 'training culture'. Workplace-based learning is an important transition route for a small percentage of our young people but the favoured route is some form of tertiary education, which may be an expensive and not necessarily relevant option. Third, I ask why the performance of New Zealand's industry training system is often less than desirable. My argument is that the problems and solutions thereof, of skill formation in New Zealand have been understood largely in terms of the supply-side. That is, we have either critiqued, or looked to reform, whatever system has been in place to train skilled workers. The inadequacy of this approach is evident from weaknesses in the ability of either the prescriptive apprenticeship system or the voluntaristic industry training strategy to deliver an appropriately skilled workforce. Thus, I also examine the demand side of skill formation: the wider influences that impact on employers' training decisions. Training decisions made by individual employers, the aggregation of which represent the level and quality of training for New Zealand as a whole, are influenced by a plethora of factors. At the micro level of the employer or firm, I explore barriers to training and some of the constraints to the demand for skills. I then examine broader influences, such as the changing shape of the workforce, labour market regulation and wider economic factors, all of which impact on training levels.
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Holguin, Emilsen Salazar. "Strategies Functional Managers Use to Control Cyberloafing Behaviors." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2604.
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Computer technologies have increased the opportunities for employees to engage in cyberloafing by using the Internet at work for personal purposes. Uncontrolled cyberloafing is a threat to organizational effectiveness because it affects organizational productivity. The purpose of this single case study was to explore successful strategies functional managers use to control cyberloafing behaviors of their employees at an e-learning organization located in the northeastern United States. The theory of planned behavior, which emphasized behavioral, normative, and control beliefs as key elements to predict individuals' intentions to behave was the conceptual framework. Data collection included semistructured face-to-face interviews with 11 functional managers and an exploration of organizational policies, procedures, and handbooks. Data analysis included examination of word frequencies, keyword coding, and theme identification. Using Yin's 5 steps for data analysis, 3 themes emerged: create engaging jobs, communicate clear expectations, and promote a positive work environment. Functional managers in the e-learning organization in this study may control cyberloafing by ensuring that social norms convey disapproval, combining deterrence policies and performance metrics; and showing attitudes that promote citizenship behaviors. The implications for positive social change include the potential to provide the e-learning organization in this study with best practices that support employees' needs for work-life balance, thus promoting employee satisfaction while maximizing employee productivity. As a result, the findings of this study can decrease stress, increase morale and positively impact the overall well-being of the organization's workforce.
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Fukunaga, Fernando. "Cultura organizacional como fator de influência no ciclo de gestão do conhecimento." Pontifícia Universidade Católica de São Paulo, 2015. https://tede2.pucsp.br/handle/handle/1140.
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The perception of knowledge as an economic good and the strategic importance of organizational culture has been suggested and studied by several authors. This research has as main objective to analyze the influence of the attributes of organizational culture, from the theoretical model of Quinn and Cameron (2006), to the success of knowledge management cycle based on the model suggested by Lawson (2002). As strategy and methodological principles was selected the single case study method. The methodological procedure had a quantitative approach and qualitative approach defining it as a method of triangulation. Research was conducted on a large national company in the engineering and infrastructure segment. The quantitative approach had a final sample of 14 leaders as participants valid online survey respondents, qualitative approach with participants of the three levels of the organization studied: strategic, tactical and tactical-operational. The main results showed a strong relationship between organizational culture and knowledge management. Several evidence was found and it is estimated that these can be generalized and help other organizations to seek successful implementation or support of knowledge management
A percepção do conhecimento como um bem econômico e importância estratégica da cultura organizacional tem sido sugerida e estudada por diversos autores. Nesta pesquisa, tem-se como principal objetivo analisar a influência dos atributos da cultura organizacional, a partir do modelo teórico de Quinn e Cameron (2006), para o sucesso do ciclo de gestão do conhecimento com base no modelo sugerido por Lawson (2002). Como estratégia e princípios metodológicos selecionou-se o método de estudo de caso singular. O procedimento metodológico contou com abordagem quantitativa e abordagem qualitativa definindo-o como um método de triangulação. Foi conduzida uma pesquisa em uma grande empresa nacional do segmento de engenharia e infraestrutura. A abordagem quantitativa contou com uma amostra final de 14 líderes como participantes válidos respondentes do questionário on-line e a abordagem qualitativa com participantes dos três níveis hierárquicos da organização estudada: estratégico, tático e tático-operacional. Os principais resultados apontaram para uma forte relação entre cultura organizacional e gestão do conhecimento. Diversas evidências foram encontradas e estima-se que estas podem ser generalizadas e ajudar outras organizações a buscarem sucesso na implementação ou na sustentação da gestão do conhecimento
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Loureiro, Guilherme Macedo de Souza. "Sistemas de gerenciamento na nova economia." reponame:Repositório Institucional do FGV, 2002. http://hdl.handle.net/10438/4498.
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Previous issue date: 2002-08-08T00:00:00ZGlobalization, desregulation, tecnology development and other recent changes in the world have definetively changed the way value is created and businesses are managed. In this new era, called the new economy or the knowledge economy, it is much more important to concentrate efforts on intangible assets than on tangible ones, since the intangibles constitute the factor that most contribute to the creation of wealth. From among the intangibles, the most important is knowledge. For the purpose of this work, knowledge is defined as the capacity of use and increase people' s intelligence in order to generate more intelligent and competitive products and companies. From among all the management and measurement tools that have been developed with the intention of helping to improve management of intangible assets and create shareholder value, the best known and most used are the Balanced Scorecard, the Navigator Skandia, and the Intangible Assets Monitor. These models recognize that it is important to use both financial and non-financial measures. Traditional financial measures are lagging indicators, showing only the consequences of what has been done in the past. Despite the fact that these models are a great advance towards a management system for the new economy, they have not yet been concluded. Additional work needs to be done in order to correct some of their shortfalls. The model proposed in this work addresses these issues. It concentrates on the performance drivers and its main objective is to facilitate management actions in implementing a strategy aimed at maximizing the value of the business. The main assumptions upon which. the model is based are: each company's strategy should be unique, consequently the management framework should be unique; the starting point of any model should be the strategic intent of the company rather than the standard perspectives of a management tool; once the strategy is agreed, it is necessary to define which conditions are necessary to deliver it; such conditions will demand a series of actions that, once completed, will create the necessary conditions; the identification of these actions or performance drivers makes management more effective; since intangible assets are the most important value creation drivers, the majority of those actions should be related to them; the actions chosen need to be prioritized based on their importance in achieving the conditions; there are no predefined actions or focus areas, as everything depends on the strategy chosen. The case study was chosen as the most appropriate metodology for validating the proposed model was validated via the analysis of management systems in two companies.
A globalização, a desregulamentação, o desenvolvimento tecnológico e outras mudanças recentes no mundo alteraram de forma definitiva a maneira como valor é criado e gerenciado nas empresas. Nessa nova era, chamada de nova economia ou economia do conhecimento, é muito mais importante concentrar esforços nos ativos intangíveis, fatores que mais contribuem para a criação de valor; entre estes a ênfase recai sobre o conhecimento. No contexto deste trabalho, o conhecimento é a capacidade de usar e aumentar a inteligência humana com o intuito de gerar produtos e empresas mais inteligentes e mais competitivas. Dentre as inúmeras ferramentas de medida de performance e gerenciamento, que prometiam ajudar a gerenciar melhor os ativos intangíveis e criar maior valor para os acionistas, destacam-se o Balanced Scorecard; Navigator Skandia; Intangible Assets Monitor. Todos esses modelos reconhecem que para a criação de valor na nova economia, é preciso recorrer ao uso de medidas não financeiras, em adição às financeiras. As medidas financeiras tradicionais são medidas de resultado, isto é, mostram aquilo que foi feito. Apesar de os modelos desenvolvidos serem de grande valia, eles não estão totalmente concluídos. Trabalho adicional precisa ser feito para corrigir alguns de seus defeitos. O modelo proposto no presente trabalho procurará resolver estes problemas. O modelo concentra atenção nos impulsionadores de performance e tem como objetivo principal facilitar as ações de executivos na implementação de uma estratégia que vise à maximização do valor do negócio. As principais premissas usadas na construção do modelo são: a estratégia de cada empresa e o modelo de gerenciamento devem ser únicos; o ponto inicial de cada sistema de gerenciamento é o intento estratégico da empresa, não as perspectivas-padrão de modelos de gerenciamento; uma vez definida a estratégia, definem-se quais as condições para se alcançá-la; para criar essas condições, será necessário a execução de uma série de ações, impulsionadoras de performance, e sua identificação faz a gestão da empresa ser mais eficaz; uma vez que os ativos intangíveis são os grandes fatores responsáveis pela criação de valor, acredita-se que a maior parte destas ações deva estar relacionada a eles; as ações devem ser priorizadas de acordo com a importância para a consecução do que foi definido na estratégia; não deve haver ações ou áreas de foco pré-definidas; tudo vai depender da estratégia escolhida. Escolheu-se o estudo de caso como metodologia de pesquisa mais apropriada para este trabalho; pela análise da aplicação de modelos de gerenciamento em duas empresas, procurou-se validar o modelo proposto.
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Vahdat, Henri. "Universidade corporativa: um instrumento a serviço da competitividade." Pontifícia Universidade Católica de São Paulo, 2008. https://tede2.pucsp.br/handle/handle/1290.
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Previous issue date: 2008-06-05The purpose of this work is to present a proposal of a corporate university that may assist organizations achieve new levels of productivity and competitiveness. The argument presented herein is that knowledge became a dominant factor in society s economic life and therefore must gain centrality in strategies of countries and corporations that aim to survive and prosper. In the ambit of corporations, in particular, corporate universities have proven to be an instrument for human capital development, amplifying the chances of organizational success in a world characterized by change, complexity and globalization. This dissertation is organized in four parts, along which the author fundaments his assumptions and propositions. Part I highlights the emergence of what some authors have called as the knowledge economy. We argue that knowledge is now the basic form of capital and that sustained economic growth in the new world economy depends on the successful conception of strategies that involve the use and creation of knowledge at the center of the process of economic development. Part II describes the scale and depth of the changes unleashed by the knowledge economy and the consequent need for a new enterprise organization centered in change, innovation, operational efficiency and sustainability. Part III discusses the origin, distinctive characteristics and the value that a corporate university may add to the business. Part IV analyzes two experiences of the concept s implementation one in Brazil and another one abroad that help to illustrate in what measure current corporate practices adhere to the proposed structure. The methodological approach consisted of exploratory research, with the purpose of advancing current propositions on the subject. The proposed model is utilized to assess the maturity level of two implementations of the concept in the corporate world. As conclusion, we underscore that corporate universities represent a clear evolution in comparison with current T&D departments and a privileged way of qualifying a company s workforce for the achievement of lasting competitive advantage. As a suggestion for future research, we recommend an investigation on the extent to which corporate universities help attract and retain the human capital of an organization
O objetivo do presente trabalho é apresentar uma proposta de universidade corporativa, tendo em vista a necessidade das empresas de alcançar novos patamares de produtividade e competitividade. O argumento apresentado é que o conhecimento tornou-se fator dominante na vida econômica das sociedades e, como tal, deve ganhar centralidade nas estratégias de países e empresas que queiram sobreviver e prosperar. No âmbito das empresas, em particular, as universidades corporativas têm provado ser um instrumento para o desenvolvimento do capital humano, amplificando as chances de sucesso dessas organizações em um mundo caracterizado pela mudança, complexidade e globalização. Essa dissertação está organizada em quatro partes, no decurso das quais o autor procura fundamentar seus pressupostos e proposições. A Parte I trata da emergência do que alguns autores convencionaram chamar de a economia do conhecimento. Argumentamos que conhecimento é, agora, a forma básica de capital e que crescimento econômico sustentável na nova economia mundial depende da concepção bem-sucedida de estratégias que envolvam o uso e a criação de conhecimento no centro do processo de desenvolvimento econômico. A Parte II descreve a escala e profundidade das mudanças desencadeadas pela economia do conhecimento e a conseqüente necessidade de uma nova organização empresarial centrada em mudança, inovação, eficiência operacional e sustentabilidade. A Parte III apresenta as origens, características distintivas e o valor que uma universidade corporativa pode agregar ao negócio. A Parte IV descreve duas experiências de implementação do conceito - uma no Brasil e outra no exterior permitindo ilustrar em que medida as práticas empresariais atuais se aproximam da estrutura proposta. O método utilizado consistiu de pesquisa exploratória, tendo-se como objetivo evoluir as proposições atuais sobre o tema. O modelo proposto é utilizado para avaliar o grau de maturidade de duas implementações do conceito no mundo corporativo. Como conclusão do trabalho, tem-se que a universidade corporativa representa uma clara evolução com relação aos atuais departamentos de T&D e uma forma privilegiada de se qualificar a força de trabalho para a conquista de vantagens competitivas duráveis. Como sugestão para novas pesquisas, recomendamos investigar em que medida as UC têm servido para atrair e reter o capital humano das organizações