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Journal articles on the topic 'Law on Protection of Consumer Rights'

Author: Grafiati

Published: 7 June 2025

Last updated: 2 August 2025

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1

Musataklima, Musataklima, M. Syamsudin, and Adi Sulistiyono. "Konstitusionalisasi Perlindungan Konsumen Perspektif Hukum Hak Asasi Manusia dan Hukum Profetik Islam." Jurnal HAM 14, no. 2 (2023): 137. http://dx.doi.org/10.30641/ham.2023.14.137-154.

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People are ipso facto consumers. People, as consumers, have rights that must be protected by law. As human beings, consumers have rights that must be protected, respected, fulfilled, and advanced by the state. However, current consumer protection could be more effective and stronger, as evidenced by many consumer complaints to the National Consumer Protection Agency. (BPKN). This is also due to the weak legal instruments of consumer protection that need to be burned into the country’s constitution. Based on this, the study aims to analyze the urgency of constitutionalizing consumer protection

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Doris, Rahmat, and Budi NU Santoso. "Socialization of consumer protection against products that harming society." World Journal of Advanced Research and Reviews 15, no. 1 (2022): 262–66. https://doi.org/10.5281/zenodo.7743033.

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Despite the fact that the consumer protection law number 8 of 1999 has been issued on consumer protection, which guarantees the rights of consumers. Sometimes ignored by business actors and sadly consumers also act indifferently in fighting for the rights that must be obtained by consumers who have been protected by law. In Consumer Protection Act Article 29 paragraph 1 of Law No. 8 of 1999 concerning consumer protection it is stated that "the government is responsible for fostering the implementation of consumer protection which guarantees the acquisition of consumer rights and business

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3

Bintoro, Kusumo Wahyu, Budi Santoso, and Joko Setiyono. "Juridic Review Consumer Protection Perspective of Copyright Law (Omnibus Law) and Consumer Protection Law." International Journal of Law and Politics Studies 4, no. 2 (2022): 74–85. http://dx.doi.org/10.32996/ijlps.2022.4.2.9.

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This study aims to analyze the juridical review of consumer protection from the perspective of the Job Creation Act and how the effectiveness of existing dispute resolutions resolves these problems. Technological developments change the order of values and human life, one of which is economic development. The need for a law that can guarantee the rights of the parties, especially the protection of consumers, is increasing rapidly along with increasingly complex problems. However, the regulation of the Job Creation Law which regulates consumer protection, is not yet able to protect consumers.

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G., N. Anilkurmar. "CONSUMER AWARENESS IN INDIA: RIGHTS, RESPONSIBILITIES AND PROTECTION." Shanlax International Journal of Arts, Science and Humanities 6, S2 (2019): 56–61. https://doi.org/10.5281/zenodo.2632471.

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<em>The Word “consumer” is a derivative of the Latin word “Consumere” which means, “to obtain up totally or to eat’. The consumer is one who consumes or uses any invention or service available to him moreover from natural wealth or through a market. According to John F.Kennedy, “Consumer by definition includes each one. There are the largest economic grope affecting and affected by almost every public and private economic decision”. The Consumer Protection Act, 1986 defines the consumer as ‘one who buys any goods, hires any services or part

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Sudanto, Asrizal Saiin, and Zaitun. "LEGAL PROTECTION OF CONSUMER RIGHTS IN THE CONCEPT OF HUMAN RIGHTS." Bilancia: Jurnal Studi Ilmu Syariah dan Hukum 16, no. 1 (2022): 1–20. http://dx.doi.org/10.24239/blc.v16i1.769.

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Economic development includes various interrelated development sectors. One form of this linkage is related to the protection of consumer rights which is closely related to human rights issues. Thus the importance of the issue of legal protection for consumer rights, this research tries to specifically highlight the concept of human rights, where the main focus is on the role of Law No.8 of 1999 in protecting consumer rights as human rights, as well as consumer advocacy efforts. This research is to answer whether consumers really are sufficiently protected by laws based on human rights. This r

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Muhtadli, Muhtadli, Intan Pelangi, M. Shofwan Taufiq, and Adhimaz Kondang Pribadi. "Tebus Murah dan Perlindungan Hukum: Tinjauan Hukum Terhadap Hak Konsumen Dalam Transaksi Jual Beli." Muhammadiyah Law Review 9, no. 1 (2025): 1. https://doi.org/10.24127/mlr.v9i1.4036.

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This study aims to analyze consumer rights and protection in the practice of discounted purchasing (tebus murah) and the perspective of Islamic law regarding such transactions. Discounted purchasing, which is increasingly popular among consumers, offers various benefits but also poses legal risks and challenges. In this context, the study identifies the consumer rights that need to be protected, including the right to clear and accurate information, as well as the right to receive goods that match what was promised. Furthermore, the research explores the legal protections available for consume

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Laila Syahrani and Ika Juwita Lubis. "ANALISIS PENGARUH TRANSAKSI ONLINE DALAM HUKUM PERLINDUNGAN HUKUM KONSUMEN DIERA DIGITAL." Jurnal Al Wadiah 1, no. 2 (2023): 187–99. http://dx.doi.org/10.62214/jaw.v1i2.154.

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Consumer protection is an important aspect in a country's legal system which aims to protect the rights and interests of consumers in transactions. Consumer protection laws provide the legal basis for protecting consumers from commercial practices that may harm and interfere with consumers' health, safety, or other rights. One aspect that is closely related to consumer protection is legal responsibility for producer negligence and errors. Producer negligence or errors can harm consumers and give rise to legal responsibility for producers. In this context, consumer protection law plays a very i

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Parlindungan S, Gokma Toni. "PEMBENTUKAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN YANG TAAT ASAS HUKUM DAN PRINSIP-PRINSIP PERLINDUNGAN KONSUMEN." Ensiklopedia Research and Community Service Review 4, no. 2 (2025): 290–95. https://doi.org/10.33559/err.v4i2.3013.

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Abstract: Indonesia already has a law that regulates consumer protection, namely Law No. 8 of 1999 concerning consumer protection. This law was passed by BJ Habibie, the transitional president at that time. In Article 4 of Law Number 8 of 1999 concerning Consumer Protection, it is stated that consumer rights include the right to comfort, security and safety in consuming goods or services. This law stipulates that every consumer, including Muslim consumers who constitute the majority of consumers in Indonesia, has the right to obtain goods and services that they are comfortable consuming. This

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Surkov, A. N., S. V. Melnik, and E. V. Chernykh. "THE LAW "ON CONSUMER RIGHTS" THE UK: RIGHTS, DUTIES, RESPONSIBILITY." Proceedings of the Southwest State University 22, no. 3 (2018): 137–44. http://dx.doi.org/10.21869/2223-1560-2018-22-3-137-144.

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In this article, one of the most urgent topics of the development of legislation on consumer rights protection in the UK is being considered. UK legislation on the protection of consumer rights, especially in connection with the forthcoming withdrawal of Britain from the European Union has a number of features. The law "On the Rights of Consumers", adopted in 2015, made it possible to analyze and highlight a number of features in the field of consumer protection in the UK, namely, the allocation of absolutely new standards applicable to the new type of services-digital content. By researching

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Doris Rahmat and Santoso Budi NU. "Socialization of consumer protection against products that harming society." World Journal of Advanced Research and Reviews 15, no. 1 (2022): 262–66. http://dx.doi.org/10.30574/wjarr.2022.15.1.0519.

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Despite the fact that the consumer protection law number 8 of 1999 has been issued on consumer protection, which guarantees the rights of consumers. Sometimes ignored by business actors and sadly consumers also act indifferently in fighting for the rights that must be obtained by consumers who have been protected by law. In Consumer Protection Act Article 29 paragraph 1 of Law No. 8 of 1999 concerning consumer protection it is stated that "the government is responsible for fostering the implementation of consumer protection which guarantees the acquisition of consumer rights and business actor

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Segal, Michal, Sagit Mor, and Israel (Issi) Doron. "The Judicial Construction of Older Consumers’ Rights: A Qualitative Case-Law Analysis." Canadian Journal of Law and Society / Revue Canadienne Droit et Société 36, no. 1 (2021): 159–80. http://dx.doi.org/10.1017/cls.2020.36.

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AbstractCourts conceptualize and construct the phenomenon of consumer rights violations against older people in different ways. This qualitative analysis of court decisions explores the meanings that Israeli courts have attributed to the fact that the victim was an older consumer. Specific objectives include determining whether existing consumer protections for older consumers are effective, how the relevant provisions of consumer protection law are expressed in application of case law, and how courts structure the issue in their rulings. Analysis has revealed a tension between two judicial ap

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Rezky Saftiaan, Indah Harlina, and Jum Anggriani. "The Role of the Consumer Dispute Resolution Agency (BPSK) Regarding Developer Consumer Rights that are Not Fulfilled." Jurnal Smart Hukum (JSH) 3, no. 1 (2024): 48–52. http://dx.doi.org/10.55299/jsh.v3i1.1018.

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The Consumer Dispute Resolution Agency (BPSK) was established as a solution to avoid resolving consumer disputes through general courts. Proceeding in the general court takes a long time and costs a lot of money, whereas resolving consumer disputes requires fast and cheap procedural law. Consumer Dispute Resolution Agency Provisions in Law Number 8 of 1999 concerning consumer protection which strictly regulates consumer rights that consumers have the right to correct, clear and honest information regarding the actual condition and guarantee of goods/services, of course the Consumer Protection

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LYHA, Andrii. "News in legislation about the protection of the rights of contents." Economics. Finances. Law 9, no. - (2023): 86–94. http://dx.doi.org/10.37634/efp.2023.9.20.

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The paper analyzes the New Edition of the Law of Ukraine "On the Protection of Consumer Rights" No. 3153-IX dated June 10, 2023. Based on the results of the analysis, the author outlined the main positive trends in bringing the legal norms of the new Ukrainian Law closer to the acts of European consumer law, in particular food products were returned to the sphere of consumer legislation; the terminology has been approximated, the concept of a significant drawback has been eliminated; consumers was given the right to exchange the product under warranty for the same or similar product; the decla

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Hijawati, Hijawati. "PEREDARAN OBAT ILLEGAL DITINJAU DARI HUKUM PERLINDUNGAN KONSUMEN." Solusi 18, no. 3 (2020): 394–406. http://dx.doi.org/10.36546/solusi.v18i3.310.

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Every person has the right to live a healthy life, various efforts or methods if someone is sick and wants to deal with his complaint or illness with various medicines in order to recover his condition. In the era of globalization, free trade occurs which results in goods and or services in circulation that do not guarantee the security, safety and health of consumers. The free circulation of illegal drugs is still in demand by some consumers, this is because these drugs are easy to obtain and sell freely at any drug store. Law Number 8 of 1999 concerning Consumer Protection, the Government of

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Subagyono, Bambang Sugeng Ariadi, Mochamad Kevin Romadhona, Zahry Vandawati Chumaida, Bambang Suheryadi, and Noureldin Samy Elkhashab. "Can Indonesia’s Laws Keep Up? Protecting Consumer Rights in Digital Transactions." Journal of Law and Legal Reform 5, no. 3 (2024): 869–90. https://doi.org/10.15294/jllr.v5i3.4202.

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This research examines dispute settlement mechanisms within the framework of Indonesia's consumer protection laws and the Electronic Information and Transaction Law (ITE Law). Utilizing a normative legal methodology, the study analyzes relevant legal principles and doctrines, particularly focusing on Law No. 8 of 1999 on Consumer Protection and the Civil Code. The key findings of the study are twofold. First, it identifies that corporate entities bear responsibility for consumer losses under both the Consumer Protection Law and the ITE Law, which provides a legal structure for resolving disput

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Chrestella Carissa Santoso, Natalis Anggi Saputra, and Dominikus Degeda Kola Pati. "Legal Responsibility of Unlabeled Cosmetics Business Actors from the Perspective of Consumer Protection Law." International Journal of Law, Social Science, and Humanities 2, no. 2 (2025): 187–96. https://doi.org/10.70193/ijlsh.v2i2.201.

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The circulation of unlabeled cosmetics in Indonesia has become an important issue that threatens the protection of consumer rights. Cosmetics that are not clearly labeled omit crucial and important information for consumers, such as ingredient composition, distribution license, and product expiration date. This risks jeopardizing the health and resulting in financial losses for consumers who are not adequately informed about the products they consume. In this context, the perspective of legal protection of consumers emphasizes that consumers have the right to obtain honest, clear and correct i

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Litvinova, Tatyana A. "The Consumer Aspect of Educational Legal Relationships." Legal education and science 2 (February 18, 2021): 12–19. http://dx.doi.org/10.18572/1813-1190-2021-2-12-19.

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Purpose. Research of problems arising in law enforcement practice for the protection of the rights of consumers of educational services. Differentiation of judicial and other ways of protecting educational rights. The correlation of the standards for educational and consumer legislation in resolving disputes on protection of rights of consumers of educational services. Methodology: dialectics, analysis, synthesis, induction and deduction, formal legal method. Conclusions. The legislation on consumer protection applies exclusively to educational services provided on the basis of full reimbursem

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Anwar, Saeful, Sri Rokhilnasari, Ayus Ahmad Yusuf, and Irfan Azis. "Protection of Consumer Rights in Online Transactions from the Perspective of Positive Law on Consumer Protection and the Compilation of Sharia Economic Law." Eduvest - Journal of Universal Studies 4, no. 5 (2024): 4481–6688. http://dx.doi.org/10.59188/eduvest.v4i5.1478.

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This research is motivated by a phenomenon that business actors in buying and selling online often provide unclear information. This research is a library research on consumer legal protection in online buying and selling according to Law No. 8 of 1999 and consumer protection in online buying and selling according to the Compilation of Sharia Economic Law and comparison of consumer protection in online buying and selling according to UUPK and KHES. The results showed that, Legal protection of consumers in online buying and selling according to Law No. 8 of 1999 is not fully realized, because m

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Mason, Roger Bruce. "Consumer protection awareness in South Africa." World Journal of Retail Business Management 1, no. 1 (2007): 1–31. http://dx.doi.org/10.51415/10321/3358.

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This paper addresses the lack of knowledge about awareness of consumer protection in South Africa, especially amongst disadvantaged consumers. Literature shows that there is a high correlation between the level of economic development and the awareness of consumer rights. The more developed a country is, the more aware its people will be in terms of their consumer rights. The less developed a country is, the lower the level of consumer rights awareness consumers will have. Consumers, like any other citizens of a country, have a right to be protected by the law. Private and nongovernmental orga

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Corte-Real de Araújo, Alexandre Gentil, DD FD UNTL, Ana Cristina de Jesus Silveira Martins, et al. "The Protection of Consumer Rights in the light of the CRDTL (2025)." American Journal of Medical and Clinical Research & Reviews 04, no. 04 (2025): 01–09. https://doi.org/10.58372/2835-6276.1290.

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Introduction: Consumer rights were a fundamental right that are constitutionally protected under Article 53. that of the CRDTL. And through this article, the National Parliament approved the first legal regime for consumer protection and defense, Law No. 8/2016 of July 8, and this regime already clearly defines consumer rights, the functions and mechanisms of the State and the interventions of the consumer association, to defend the position of consumers in the consumer relationship. Objectives: To provide knowledge about fundamental rights enshrined in the constitution to consumers and compet

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Nguyen, Anh Ngoc Thi, and Chien Minh Le. "Protecting the interests of consumers in E-Commerce according to Vietnamese law." Journal of Mining and Earth Sciences 61, no. 5 (2020): 87–96. http://dx.doi.org/10.46326/jmes.ktqtkd2020.12.

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Consumers’ rights protection is the guarantee of consumers in the commercial trasaction process in order to improve the efficiency of commercial transactions, creating a driving force for the development of national production. E-commerce is an effective but still relatively new form of civil transactions in our country and easy to infringe on consumers' interests, so to promote e-commerce transactions, the interests of Consumers in e-commerce are protected not only through the activities of consumer associations, but also through legal documents of the State such as the Law on Protection of C

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Paulus Manggala Putera Pandie and Sukardan Aloysius. "Perlindungan Hukum bagi Konsumen dalam Pencantuman Label Pangan menurut Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen." Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA 2, no. 1 (2023): 160–76. http://dx.doi.org/10.55606/birokrasi.v2i1.899.

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The purpose of this research is to analyze the legal protection for consumers in the inclusion of food labels according to Law Number 8 of 1999 concerning consumer protection. This research is an empirical juridical research. This research framework departs from the conception of the law on consumer protection which contains legal protection for consumers in the inclusion of food labels according to Law No. 8 on consumer protection. This research is an empirical juridical research on five resource persons. The data is analyzed descriptively-qualitatively. Based on the results of the research,

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Dynyuk, A. O., and L. D. Meniv. "Improving the protection of consumer rights under martial law." Uzhhorod National University Herald. Series: Law 1, no. 85 (2024): 267–71. http://dx.doi.org/10.24144/2307-3322.2024.85.1.38.

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The article is devoted to the issue of improving the protection of consumer rights during the period of martial law in Ukraine. Consumers of products face new challenges that affect the provision of their basic rights and needs, including access to goods and services. Martial law creates instability in the market, rising prices, shortages of essential goods, as well as cases of unscrupulous behavior of some business entities. In such conditions, consumer rights may be systematically violated, and the possibilities of their protection may be limited due to the weakening of institutional control

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Kondrackaitė, Karolina, and Ugnė Kastanauskaitė. "Protection of consumer rights and interests." Vilnius University Open Series, no. 4 (November 16, 2020): 29–45. http://dx.doi.org/10.15388/os.tmp.2020.2.

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The object of this scientific article is protection of consumer rights and interests in contractual relationship between seller and consumer. The ever-expanding trade development, increasing abundance of goods and services stimulates consumption and this obviously leads to the growing number of consumer contracts. The growing number of consumer contracts determines the need to regulate contractual relations of consumers and sellers as much detail as possible. The purpose of detailed regulation is to prevent unfairness and ensure effective protection of the consumer as the weaker party. The wor

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Lou, Qiqi. "Consumer Confusion: The Sole Focus of Trademark Law." Lecture Notes in Education Psychology and Public Media 69, no. 1 (2024): 45–49. http://dx.doi.org/10.54254/2753-7048/69/20240157.

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Abstract: In recent years, the expansion of the global marketplace, driven by the digital revolution, has led to a growing complexity in trademark disputes. The balance between protecting intellectual property and preventing consumer confusion has become increasingly delicate. Traditionally, trademark law was designed primarily to prevent consumer confusion and ensure fair competition. However, with the introduction of the dilution concept, this focus has shifted, resulting in expanded trademark rights that can inhibit innovation and free competition. This paper revisits the original intent of

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Syam, Misnar, Ismansyah Ismansyah, Busyra Azheri, and Muhammad Hasbi. "Consumer protection enforcement law characteristics on civil law aspects in Indonesia." Linguistics and Culture Review 5, S2 (2021): 1471–81. http://dx.doi.org/10.21744/lingcure.v5ns2.1976.

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Law enforcement on consumer protection reflects the norms or rules of consumer protection law that apply in the community to be obeyed. The use of law enforcement instruments in consumer protection is a civil lawsuit that can be made by consumers, either individually or in groups, non-governmental organizations and the government. Consumer protection is something that is very important, because basically all humans are consumers. This consumer protection has been regulated in Law Number 8 of 1999 concerning Consumer Protection (hereinafter referred to as UUPK). The purpose of this law is to ba

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Ikhwanul Akbar, Rizq, Septiawadi Septiawadi, and Abuzar Alghifari. "Consumer Protection in Law No. 8 of 1999 and Qur'anic Review." Jurnal Ilmu Agama: Mengkaji Doktrin, Pemikiran, dan Fenomena Agama 26, no. 1 (2025): 42–60. https://doi.org/10.19109/jia.v26i1.28215.

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The imbalance of economic relations between business actors and consumers has resulted in suboptimal consumer protection, especially in facing the challenges of modern trade such as e-commerce. Although the Consumer Protection Law (UUPK) Number 8 of 1999 in Indonesia has provided a legal basis and regulated the basic rights of consumers, in practice consumer awareness and the application of legal protection are still not optimal. Therefore, consumer protection must be viewed holistically, not only from the aspect of positive law, but also from the perspective of the Qur'an which instills ethic

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Magurová, Hana, Matej Horvat, and Mária Srebalová. "Consumer Protection in the Slovak Republic and Protection of Air Passengers’ Rights." Studia Commercialia Bratislavensia 11, no. 40 (2018): 217–27. http://dx.doi.org/10.2478/stcb-2018-0016.

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Abstract The authors analyse a legal regulation of consumer protection in the Slovak Republic, comprised (among others) the Civil Code, the Act on Consumer Protection and the Act on Consumer Protection in Provision of Certain Tourism Services. They refer to the specifics of consumer law, which undermines the basic principles of private law (the principle of equality of the involved parties and the principle of the dominance of dispositive legal norms), because it primarily serves for the protection of a weaker party of the consumer agreement - a consumer. They focus on the claims of consumers

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Noviriska. "CONSUMER LEGAL PROTECTION ON FOOD PRODUCTS THAT DO NOT INCLUDE EXPIRED LABELS RELATED TO LAW NUMBER 8 OF 1999 CONCERNING CONSUMER PROTECTION." Awang Long Law Review 4, no. 2 (2022): 374–79. http://dx.doi.org/10.56301/awl.v4i2.393.

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The basic right of consumers related to food that does not include the expired label is the right to obtain safety. The right to security and safety is intended to ensure the safety and security of consumers in the use of goods or services obtained so that consumers can avoid losses (physical and psychological) when consuming a product, especially food products. The research that will be discussed is related to how the implementation of consumer protection against the circulation of food products that do not include an expiration date label is carried out by the YLBKI Non-Governmental Consumer

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Zachra, Kintan Prameswari Aradea. "Legal Memorandum on the Legal Protection of Consumers on the Use of Exoneration Clauses by Transportation Services of Rosalia Indah Bus Company in the Case of Theft of Goods Reviewed Based on Consumer Protection Law." Jurnal Indonesia Sosial Sains 5, no. 09 (2024): 2432–41. http://dx.doi.org/10.59141/jiss.v5i09.1425.

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This research examines the legal protection for consumers in cases involving the use of exoneration clauses by transportation services, specifically focusing on PO Rosalia Indah's bus service. Exoneration clauses, which limit a company's liability in the event of theft or loss of goods, raise significant concerns regarding consumer rights. This study evaluates whether such clauses comply with Indonesia’s Consumer Protection Law and identifies the legal remedies available to consumers affected by such provisions. The research employs a normative juridical method, analyzing legal texts, includin

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Huda, Rahmatul. "EKSISTENSI KHIYAR DALAM UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN DI TOKO MODERN (Analisis Hukum Ekonomi Syariah)." Al-Banjari : Jurnal Ilmiah Ilmu-Ilmu Keislaman 15, no. 1 (2016): 69. http://dx.doi.org/10.18592/al-banjari.v15i1.818.

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Indonesia is a country that is predominantly Muslim, so that Muslim consumers certainly get the protection of the goods and/or services in accordance with Islamic law. Because the protection of the rights of every citizen of Indonesia. Khiyar is one form of consumer protection in Islam. Surely, khiyar as one of the forms to protect the rights of Muslim consumers are contained in the Consumer Protection Law. This thesis aims to determine: (1) Existence khiyar in Law No. 8 of 1999 on Consumer Protection, and (2) Analysis of the existence of khiyar in Law No. 8 of 1999 on Consumer Protection. Thi

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Yaurwarin, Wahid. "Perlindungan Hukum Terhadap Konsumen Pembeli Makanan Berbuka Puasa yang Mengandung Bahan Pengawet dan Bahan Pemanis Buatan (Kajian UU No. 8 Tahun 1999)." PUBLIC POLICY (Jurnal Aplikasi Kebijakan Publik & Bisnis) 1, no. 1 (2020): 35–46. http://dx.doi.org/10.51135/publicpolicy.v1.i1.p35-46.

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Abstrak  Law No. 8 of 1999 concerning consumer protection, in Article 1 paragraph 1 explains that consumer protection is any effort that guarantees legal certainty to provide protection to consumers. And one form of protection for consumers, in accordance with Law No. 8 of 1999 this form of Consumer Protection, is the protection of consumer safety in consuming food and drinks containing preservatives and artificial sweeteners. The purpose of this paper is the author wants to inform the public, especially consumers who usually buy food and drinks during the fasting month or friendly

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Lai, Jessica C., and Samuel I. Becher. "Protecting Consumer Protection." Victoria University of Wellington Law Review 49, no. 2 (2018): 259. http://dx.doi.org/10.26686/vuwlr.v49i2.5324.

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Recent consumer law cases are shaping consumer law in an unwarranted way. The courts have acknowledged the importance of advancing consumer law and protecting consumers, however, upon closer examination it is questionable whether courts are employing the right framework, tools and considerations. By analysing recent country of origin cases this article identifies some potentially worrying ways in which the courts have eroded consumer law rather than strengthening it. In particular, such cases allow the proprietary interest of goodwill to creep into the Fair Trading Act 1986 (FTA). Doing so, ev

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Febriansyah, Ferry Irawan. "Perlindungan Hukum Pada Konsumen Dalam Transaksi Jual Beli Onlinee-Commerce Ferry Irawan Febriansyah." Legal Standing : Jurnal Ilmu Hukum 1, no. 2 (2017): 55. http://dx.doi.org/10.24269/ls.v1i2.771.

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Globalization era forms society character being advanced. People often do buying and selling activities in an easy way, which is in the form of buying and selling goods in the internet or online. It is called as online commerce or e-commerce. Using online-commerce, people do not need to go out to spend their time buying for their living goods. Online-commerce facilitates people easily in trading. Saving time is becoming a reason for them to do online commerce. The method used in online-commerce is almost the same as offline commerce. Online commerce offers a lot of convenience for both sellers

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Umar, Jaenudin, Endang Sutrisno, and Abdullah Abdullah. "THE DISPUTE SETTLEMENT FOR CONSUMER PROTECTION BY THE CONSUMER DISPUTE SETTLEMENT AGENCY IN LEGAL ASSURANCE PERSPECTIVE." Jurnal Pembaharuan Hukum 10, no. 1 (2023): 64. http://dx.doi.org/10.26532/jph.v10i1.30562.

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The concept of consumer protection is to guarantee legal certainty to consumers, namely efforts to empower consumers to obtain or determine their choice of goods and/or services and to defend or defend their rights if business actors harm them. Legal norms to protect the interests of consumers are not sufficient. Therefore, to achieve a balance in protecting the interests of consumers and business actors, a clear legal order is needed so that a healthy economy can be realized. Consumer protection norms in the Consumer Protection Law System, as a fundamental norm, become the criteria for determ

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Mifta Nur Feriska. "KEBEBASAN BERKONTRAK DAN PERLINDUNGAN KONSUMEN DALAM PERJANJIAN SEWA MENYEWA PADA SEBUAH KESEIMBANGAN HUKUM." JOURNAL SAINS STUDENT RESEARCH 1, no. 1 (2023): 893–902. http://dx.doi.org/10.61722/jssr.v1i1.415.

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This research discusses the balance between freedom of contract and consumer protection in the context of rental agreements. The main focus is on how the law creates a balanced framework to ensure justice and equal rights for the parties involved. First of all, the basic meaning of a rental agreement is presented based on Article 1548 of the Civil Code, with four mandatory elements that must be fulfilled. Freedom of contract, as a basic principle, gives the parties involved the ability to determine and carry out agreements according to their wishes, but remains limited by legal, ethical and mo

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Hermawanto, Dedi, Bachrul Amiq, and Subekti Subekti. "Legal Protection Of Consumer Data Of E-Commerce." Ipso Jure 1, no. 11 (2024): 35–41. https://doi.org/10.62872/sa0j1d24.

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This research will explore the use of technology so that it can strengthen the legal system in Indonesia and examine best legal practices in various countries to improve consumer data protection in e-commerce. Consumer protection legal research is increasingly urgent given the risks that continue to evolve and have a significant impact on consumers. The formulation of this research problem is: 1) How is the protection of business civil law in providing protection for consumers related to the misuse of consumer personal data in e-commerce transactions? 2) What are the legal actions against the

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Hudyma-Pidverbetska, M. M. "Consumer rights protection in the digital environment: challenges and perspectives." Uzhhorod National University Herald. Series: Law 2, no. 86 (2025): 87–94. https://doi.org/10.24144/2307-3322.2024.86.2.14.

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The scientific publication focuses on the legal protection of consumer rights in the context of the development of Ukraine’s digital economy and emphasizes the need to improve existing legislation concerning consumer rights protection. The study highlights that the digitalization of the economy and the active integration of digital technologies into the functioning of modern businesses significantly alter the nature of consumer relations, putting consumers in a vulnerable position. This undermines their right to safety, information, and fair contract conditions due to cognitive errors caused b

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Verbovyi, A. O., and L. D. Meniv. "Actual issues of consumer rights protection." Uzhhorod National University Herald. Series: Law 1, no. 85 (2024): 249–54. http://dx.doi.org/10.24144/2307-3322.2024.85.1.35.

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The article is devoted to the study of current issues of consumer rights protection, which is an important aspect in the context of the modern consumer market. The paper analyzes the main problems faced by consumers in Ukraine, such as the violation of warranty obligations by sellers, as well as the difficulties associated with conducting an independent examination to confirm the fact of inadequate product quality. The author examines the criteria for quality goods and services, the rights of consumers to quality goods and services, as well as the mechanisms established by law to protect viola

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Reyna, Agustin, Natali Helberger, and Frederik Zuiderveen Borgesius. "The perfect match?a closer look at the relationship between eu consumer law and data protection law." Common Market Law Review 54, Issue 5 (2017): 1427–65. http://dx.doi.org/10.54648/cola2017118.

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In modern markets, many companies offer so-called “free” services and monetize consumer data they collect through those services. This paper argues that consumer law and data protection law can usefully complement each other. Data protection law can also inform the interpretation of consumer law. Using consumer rights, consumers should be able to challenge excessive collection of their personal data. Consumer organizations have used consumer law to tackle data protection infringements. The interplay of data protection law and consumer protection law provides exciting opportunities for a more i

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Miasiratni, Miasiratni. "Perlindungan Sengketa Konsumen Menurut Undang-Undang Nomor 8 Tahun 1999." Journal of Global Legal Review 2, no. 1 (2024): 53–64. http://dx.doi.org/10.59963/jglegar.v2i1.323.

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Legal certainty to provide protection to consumers in the form of protection of consumer rights, which is strengthened through special legislation, namely the Consumer Protection Law, gives hope that business actors will not act arbitrarily which always harms consumer rights. Law no. 8 of 1999 concerning Consumer Protection regulates consumer protection. Based on Article 1 point 1, it is stated that consumer protection is all efforts to ensure legal certainty to provide protection to consumers. The Consumer Dispute Protection Agency is tasked with resolving consumer disputes both through litig

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Samad, Abdul. "Consumer Dispute Resolution By BPSK In Protecting Consumer Rights." International Asia Of Law and Money Laundering (IAML) 1, no. 2 (2022): 137–43. http://dx.doi.org/10.59712/iaml.v1i2.24.

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In Law No. 8 of 1999 on Consumer Protection which aims to protect the rights of consumers. The Consumer Dispute Resolution agency (BPSK) is an alternative dispute resolution institution whose existence is to resolve consumer dispute problems. In Medan City as an urban area with the majority of urban communities, there is a potential for Consumer Dispute problems. BPSK established in the region of Regency/city in Indonesia based on the mandate of Law No. 8 of 1999 on Consumer Protection. Then strengthened by Government Regulation No. 58 of 2001 on guidance and supervision of the implementation

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Hamonangan, Josafat, and Muthia Sakti. "The Consumer Protection Efforts through the Inclusion of Non-Halal Information on Food Products." Law Development Journal 6, no. 2 (2024): 252. https://doi.org/10.30659/ldj.6.2.252-265.

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Indonesia, the largest Muslim-majority country, requires a substantial amount of food to meet the needs of its population. This research examines efforts to protect consumers through the inclusion of non-halal information on food products. The study focuses on the regulatory framework, including the Consumer Protection Law, Law No. 33 of 2014 on Halal Product Assurance, and relevant regulations in Indonesia. It aims to analyze how including non-halal information contributes to protecting consumer rights concerning food products. Employing a juridical-normative approach, the research utilizes l

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Minh, Nguyen Ngoc. "Solutions for Protecting Consumer Rights on E-commerce Platforms under Vietnamese Law." International Journal of Scientific Research and Management (IJSRM) 12, no. 12 (2024): 8113–19. https://doi.org/10.18535/ijsrm/v12i12.em09.

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The Vietnamese legal framework for consumer protection in e-commerce transactions is still in the process of gradual improvement, with many limitations remaining. Violations of consumer rights frequently occur, causing damage to consumers when purchasing goods on e-commerce platforms. To promote the development of e-commerce transactions, it is necessary for the government to supplement legal regulations on consumer protection in e-commerce, ensuring the protection of consumers' legitimate rights and fostering their confidence and sense of security when conducting transactions on these platfor

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Prokop, Krzysztof. "REALIZATION OF THE RIGHT TO ENSURE A HIGH LEVEL OF CONSUMER PROTECTION IN THE EUROPEAN UNION." Kwartalnik Prawa Międzynarodowego IV, no. IV (2024): 225–40. http://dx.doi.org/10.5604/01.3001.0054.4287.

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The subject of the article is the realization of the right to ensure a high level of consumer protection in the European Union. The basis for constructing this law is Art. 38 of the Charter of Fundamental Rights of the European Union, the provisions of the Treaty on the Functioning of the European Union and EU directives defining the subject of consumer law. The article discusses the normative basis for the protection of consumer rights in European Union law. Selected standards of consumer rights protection in the case law of the Court of Justice of the European Union were discussed, too. The

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Harahap, Syukri Aman, Nur Hakim, and Achmad Fitrian. "Consumer Legal Protection in E-Commerce Transactions: Consumer Protection Law Perspective." PKM-P 8, no. 2 (2024): 381–85. https://doi.org/10.32832/jurma.v8i2.2413.

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In the digital era marked by rapid advancements in information and communication technology, e-commerce transactions have become increasingly common, transforming traditional trading methods. This article discusses consumer legal protection in e-commerce transactions from the perspective of the Consumer Protection Act in Indonesia. Although e-commerce offers convenience and efficiency, consumers often face risks such as product discrepancies, delivery delays, and payment security issues. This research employs a normative juridical method with secondary data collection through literature studie

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Okechukwu Ukwueze, Festus, and Justin Ibegbulem. "DECONSTRUCTING NIGERIA’S DATA PROTECTION REGIME FROM CONSUMER PROTECTION PERSPECTIVE." Law, State and Telecommunications Review 13, no. 1 (2021): 94–118. http://dx.doi.org/10.26512/lstr.v13i1.31850.

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Purpose – The purpose of this paper is to make a case for the recognition of privacy and personal data protection as species of consumer rights in Nigeria in line with the revised United Nations Guidelines for Consumer Protection (UNGCP) by amending existing laws or enacting a new law to provide for personal data protection regime for consumers. Methodology/Approach/Design – The study follows a structured review of relevant extant legislation on consumer protection and personal data protection, namely the Federal Competition and Consumer Protection Act 2018 (FCCPA) and the Nigeria Data Protect

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Saly, Jeane Neltje, Silvia Cahyadi, Mishael Joshua, and Maurend Benaya Immanuel S. "Juridical Analysis of Liability for Compensation by Business Actors for Default Actions as an Effort to Protect Consumers." QISTINA: Jurnal Multidisiplin Indonesia 2, no. 2 (2023): 962–69. http://dx.doi.org/10.57235/qistina.v2i2.842.

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According to Article 1 of Law Number 8 of 1999 concerning Consumer Protection, consumers are defined as individuals who use goods and services available in society for personal, family, other people or other living things, not for trading. Consumer protection involves aspects of legal protection provided to consumers to avoid losses that may arise as a result of using goods and services. Therefore, consumer protection laws regulate how consumer rights are protected and how these regulations are enforced through state administrative law, criminal law, and civil law, so that consumer rights are

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Rojimantoro, Fahrur, Moh Sadam, Alip Rahman, and Anom Sutrisno. "Legal Protection for Consumers in E-commerce Transactions Based on the Consumer Protection Law." Journal Transnational Universal Studies 2, no. 12 (2024): 677–88. https://doi.org/10.58631/jtus.v2i12.143.

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Along with the rapid development of e-commerce, consumer protection is a very important issue considering the potential losses that can be experienced by consumers in online transactions. This research aims to analyze legal protection for consumers in e-commerce transactions based on the Consumer Protection Law (UUPK, Undang-Undang Perlindungan Konsumen) in Indonesia. The research method uses a normative approach with juridical analysis of regulations governing consumer rights and obligations, as well as the role of consumer protection institutions such as the National Consumer Protection Agen

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Stevanny Stevanny and Ni Luh Vita Widyasari Susrama Putri. "Pengendalian Persaingan Monopoli dalam Hukum Perdata: Upaya Perlindungan Konsumen dan Pengusaha Kecil." Mandub : Jurnal Politik, Sosial, Hukum dan Humaniora 1, no. 3 (2023): 286–98. http://dx.doi.org/10.59059/mandub.v1i3.439.

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Monopolistic competition is a profound issue in civil law and has the potential to threaten the business ecosystem and consumer rights. This journal aims to investigate efforts to control monopolistic competition through a civil law perspective, with an emphasis on the protection of consumers and small entrepreneurs. The study utilizes an analytical and comparative law approach to identify the applicable legal framework in various jurisdictions, focusing on recent cases involving monopolistic competition. The findings of this study show that civil law has a significant role to play in the cont

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