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1

الهادی, محمد. "Cloud vs. Legacy ERP Systems Tug of War Intensifies for SMBs." مجلة الجمعیة المصریة لنظم المعلومات وتکنولوجیا الحاسبات 22, no. 22 (January 1, 2019): 17. http://dx.doi.org/10.21608/jstc.2019.117225.

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Zeng, Yajun, Yujie Lu, and Miroslaw Skibniewski. "Enterprise Resource Planning Systems for Project-Based Firms: Benefits, Costs & Implementation Challenges." Journal for the Advancement of Performance Information and Value 4, no. 1 (October 1, 2012): 85. http://dx.doi.org/10.37265/japiv.v4i1.100.

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Enterprise Resource Planning (ERP) systems are configurable enterprise-wide information system packages that integrate information and information-based processes within and across functional areas in an organization. They have been widely adopted in many organizations and accepted as a de facto industry standard for the replacement of legacy systems. This paper analyzes and presents the costs and benefits of ERP systems for project-based industries, which have lagged behind other major industries in adopting ERP systems due to their project-centric nature and the high stakes involved in ERP implementation. The challenges during the process of ERP implementations are also identified as part of the effort to understand the implied costs of an ERP system. The evidence of the costs and benefits are drawn from previous studies and the analysis of the prevailing working practices in project-based firms. The classification of the costs and benefits constitutes a cost and benefit taxonomy which can be used to enable executives in project-based firms to make informed decisions on their ERP system investments.
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Mekawie, Shereen, and Ahmed Elragal. "ERP and SCM Integration." International Journal of Enterprise Information Systems 9, no. 2 (April 2013): 106–24. http://dx.doi.org/10.4018/jeis.2013040106.

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Organizations rely on various types of information systems (IS) to manage day-to-day business and make decisions such as enterprise resource planning (ERP) and supply chain management (SCM) systems. Organizations rely on ERP systems to replace their legacy systems, integrate core business processes and to help adding value and increasing visibility. Additionally, SCM systems help organizations to enhance relationships with supply chain members. It is essential for organizations to measure their business performance by taking into consideration intra-organizational and inter-organizational indicators. Therefore, the integration between ERP and SCM systems is a key to enable more business performance; that were otherwise hidden. Accordingly, the motive for this paper is to study the influence of ERP-SCM integration on enabling more business performance measures. For this reason, a business performance measures framework was constructed and then tested on two organizations using multi-case study qualitative research approach. Analysis results indicated that integrating ERP and SCM systems would render more performance measures and hence enable better and wider-scope evaluation. Consequently, managers are more informed and accordingly are able to make high quality decisions.
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Alksnis, Gundars, Ērika Asņina, Mārīte Kirikova, and Egils Meiers. "Enabling Support of Collaborative Cross-enterprise Business Processes for Legacy ERP Systems." Complex Systems Informatics and Modeling Quarterly, no. 2 (April 29, 2015): 1–18. http://dx.doi.org/10.7250/csimq.2015-2.01.

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Bamufleh, Dalal, Maram Abdulrahman Almalki, Randa Almohammadi, and Esraa Alharbi. "User Acceptance of Enterprise Resource Planning (ERP) Systems in Higher Education Institutions." International Journal of Enterprise Information Systems 17, no. 1 (January 2021): 144–63. http://dx.doi.org/10.4018/ijeis.20210101.oa1.

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It has become common practice for higher education institutions (HEIs) to replace existing computer systems, called legacy administrative information systems, with new ones to cope with the continuously changing demands in the context of education. At the top of these systems is enterprise resource planning (ERP) systems that integrate HEIs' business processes, functions, and data to improve their overall productivity and effectiveness. However, many studies on ERP adoption have shown that organizations frequently face several barriers, and the failure rate is high. In addition, various research projects have concluded that, quite often, HEIs do not obtain the expected advantages from the adoption of the ERP system. This research aims to explore the factors that affect the behavioral adoption and acceptance of an ERP system in the context of HEIs. Based on works from literature and authors' observations of the PeopleSoft system (ERP system) implementation at Yanbu University College (YUC) in Yanbu City, Saudi Arabia (SA), a conceptual model of users' acceptance of ERP systems has been proposed. The framework is based on the unified theory of acceptance and use of technology (UTAUT) model and is extended with additional constructs. The present study offers a theoretical contribution by extending the UTAUT model to provide a richer understanding of users' adoption behavior of ERP systems in the HEI context. In addition, according to the authors' knowledge, this is the first paper that to address ERP users' adoption perspective in HEIs in SA.
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Fisher, Ingrid E., and Marianne Bradford. "New York State Agencies: A Case Study for Analyzing the Process of Legacy System Migration: Part II." Journal of Information Systems 20, no. 1 (March 1, 2006): 139–60. http://dx.doi.org/10.2308/jis.2006.20.1.139.

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Part II of this case chronicles the actions and outcomes of the legacy system migrations of five New York State agencies. The case highlights the problems these agencies encountered in migrating from legacy systems to enterprise-wide systems built upon relational databases. The case also explores the additional complexities of legacy system migration under the unique legal and operational constraints of governmental entities. Investigated issues include business process management, technical and financial project feasibility, cost-benefit analyses, consultant management, and ERP implementations.
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7

Hunton, James E., Arnold M. Wright, and Sally Wright. "Are Financial Auditors Overconfident in Their Ability to Assess Risks Associated with Enterprise Resource Planning Systems? (Retracted)." Journal of Information Systems 18, no. 2 (September 1, 2004): 7–28. http://dx.doi.org/10.2308/jis.2004.18.2.7.

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The first objective of the current study is to examine the extent to which financial auditors recognize heightened risks associated with an enterprise resource planning (ERP) system, as compared to a non-ERP (legacy) system, in the presence of a control weakness over access privileges. The second objective is to assess the propensity of financial auditors to consult with information technology (IT) audit specialists within their firm when assessing ERP and non-ERP system risks during the planning stage of an audit. One hundred sixty-five auditors participated in an experiment in which we manipulated system type (ERP versus non-ERP) and measured auditor type (IT audit specialists versus financial auditors). Both auditor types indicate significantly higher business interruption, process interdependency, and overall control risks with the ERP, as compared to the non-ERP, system. Additionally, while IT audit specialists assess significantly higher network, database, and application security risks with the ERP system, financial audits do not recognize higher security risks in these areas. Perceived risk differentials from the non-ERP to the ERP system across all risk categories are significantly greater for IT audit specialists than financial auditors. Finally, financial auditors do not indicate a greater need to consult with IT audit specialists when auditing an ERP versus a non-ERP system and they are equally highly confident in the ability of financial audit teams to assess risks in both computing environments. Overall, evidence from this study suggests that financial auditors may be overconfident in their ability to assess ERP system risks.
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Sherer, Susan A. "Enterprise Applications for Supply Chain Management." International Journal of Information Systems and Supply Chain Management 3, no. 3 (July 2010): 18–28. http://dx.doi.org/10.4018/jisscm.2010070102.

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Although many companies have implemented ERP systems to track and share information among cross functional business processes, they often supplement these with legacy, custom, or best of breed applications to support supply chain execution and management. This article offers a framework for understanding all types of enterprise applications that support the supply chain. In this study, the author organizes these applications, define acronyms, and describe the various types of systems that make up an information infrastructure for supply chain management.
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Khand, Z. H., and M. R. Kalhoro. "Testing and Validating DeLone and MacLean IS Model: ERP System Success in Higher Education Institutions of Pakistan." Engineering, Technology & Applied Science Research 10, no. 5 (October 26, 2020): 6242–48. http://dx.doi.org/10.48084/etasr.3762.

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The universities in Pakistan have recently started replacing their old legacy systems with ERP systems which are commonly used in business organizations to gain a competitive edge over competitors. The Higher Education Commission (HEC) has implemented ERPs systems at eight different Universities in Pakistan. HEC has invested a huge amount of money to facilitate the integration, customization, and implementation of ERP systems in these universities. Previous studies have mainly focused on Critical Success Factors (CSFs) and risk factors of ERP systems. This study intends to empirically measure the support of ERP systems in teaching processes. DeLone and McLean model of Information Systems (IS) success is one of the most commonly used models cited in IS literature. In this study, the DeLone and McLean model was applied at a University level analysis to access the impact of ERP in higher educational institutions and their support in the improvement of academic processes. Hypotheses were tested on the research model using empirical data collected from 230 respondents, including students and faculty at two selected universities, with the use of a questionnaire. The data were analyzed by structural equation modeling. The model was empirically tested and the findings showed that use and user satisfaction affected most net benefits. Information quality, system quality, and service quality accounted for 42.6% effect in use. Whereas, information quality, system quality, service quality, and use accounted for 46.5% variance in user satisfaction.
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Gupta, M. P., and Deepak Bhatia. "Reworking with a Legacy Financial Accounting System: Lessons from a Pharma Company." Vikalpa: The Journal for Decision Makers 30, no. 3 (July 2005): 79–92. http://dx.doi.org/10.1177/0256090920050307.

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The issues of legacy systems become more pronounced at the time of a major IT upheaval such as implementation of ERP or business process reengineering (BPR) exercise. In this changing scenario, there is a need to update the systems and skills and integrate them with the emerging enterprisewide infrastructure. The main problems with a legacy system are that it remains insulated from the update attempt that largely follows market trend thus rendering it outdated and also that its documentation is poor. In this paper, the authors share the experiences of a project undertaken in one of India's leading multinational pharmaceutical companies (MPC) which was to rework on the existing legacy system and design a new application. The legacy system referred to here is the company's financial accounting system which was developed in 1993. Originally designed in COBOL, it was subsequently improved as and when the finance department put forth its requirements. The major downside of the system was that it had virtually no documentation and no one from the original team that developed the system was still working with the company. This made it all the more difficult to understand and document the system. Also, the system had a high response time thus leading to lower productivity of the data entry staff and other users. Further, it had a limited reporting capability and was basically used for storing financial data. When this project was undertaken for rework, the MPC was in the process of implementing an ERP package for its manufacturing and, therefore, it was necessary to bring all its applications to the same database structure. The most obvious question was whether to discard the legacy system and implement ERP's accounting module. The management, however, decided to retain and rework on the legacy system with the intention of integrating the new system with ERP. The driving point in favour of this decision was the realization that the legacy system was regarded as very critical for the accounting function and also that the users had become conversant with the system despite it being not very user-friendly. Also, there was no risk of failure. Incidentally, the review of the legacy system and ERP implementation coincided thereby easing out concerns of managing organizational changes as the company already had its strategy and preparedness in place for the scenario emerging out of ERP implementation. The computer-aided systems engineering (CASE) tool was chosen for designing the new system because of its inherent advantages in handling software projects which are as follows: The well-documented new system simplifies the maintenance jobs and, therefore, fewer people are required for its maintenance (this was the major problem with the previous system). It has removed the dependence of the management on a small set of people who specialized in the maintenance of an undocumented system. Financial reporting has become easier and better. The experience on this project made it amply clear that the top management support can make or mar a project. This is one of the most popular hypotheses in the information systems literature which has been found to be true in the case of the MPC.
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Gill, Atif Ali, Shaheera Amin, and Ammara Saleem. "Investigation of Critical Factors for Successful ERP Implementation: An Exploratory Study." Journal of Business and Social Review in Emerging Economies 6, no. 2 (June 30, 2020): 565–75. http://dx.doi.org/10.26710/jbsee.v6i2.1183.

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Enterprise Resource Planning (ERP) has become vital for any organization to get a competitive advantage in today’s world. Financial organizations are improving their performance by replacing old legacy systems with the latest integrated ERP software packages. This study purposed to identify the vital determinants of ERP successful implementation in the banking sector. The data has been collected from the thirteen largest well-known commercial banks in Pakistan. This study is qualitative in nature and data has been collected interviews from respondents. After analyzing through thematic analysis, this study found the new theoretical model for future empirical investigation. Researchers and Practitioners can use these valuable insights for successful implementation of ERP in the financial sector.
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Cua, Francisco, and Steve Reames. "Big Vendor vs. Little Vendor." International Journal of Information Technology Project Management 4, no. 2 (April 2013): 50–74. http://dx.doi.org/10.4018/jitpm.2013040104.

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The majority of international organizations, especially technologist “fast or first movers” who invest in a new enterprise resource planning systems (ERP) project are considered Laggards or “late arrivers” by a major software vendor. The majority of the Laggards segment does not purchase ERP software from a vendor without an established track record. Obviously, small or less prestigious vendors have difficulty fulfilling their bottom line without tapping the Laggards market. This paper is a critical and non-empirical review to better understand this complex phenomenon. A case study was conducted within a large public sector university in Australasia during a major ERP-managed project utilizing the Diffusion of Innovations theory integrating it with the concepts of internationalization. The findings confirm that small software vendors have a great challenge to overcome. But the Diffusion of Innovation could be one of many social analysis building blocks for promoting the “Little Vendor” over the “Big Vendor.”
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13

Hunton, James E., Ruth Ann McEwen, and Benson Wier. "The Reaction of Financial Analysts to Enterprise Resource Planning (ERP) Implementation Plans (Retracted)." Journal of Information Systems 16, no. 1 (March 1, 2002): 31–40. http://dx.doi.org/10.2308/jis.2002.16.1.31.

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This study investigates the extent to which investors believe that enterprise resource planning (ERP) systems enhance firm value by examining changes in financial analysts' earnings predictions before and after they receive an announcement that a firm plans to implement an ERP system. A total of 63 analysts participated in a two (firm size: small and large) by two (firm health: unhealthy and healthy) randomized between-subjects design. The ERP announcement represented a within-subjects manipulation. The analysts' overall reaction to ERP implementation plans was positive, as mean post-announcement earnings forecasts were significantly higher than mean pre-announcement forecasts. Additionally, as expected, mean earnings forecast revisions in the small/healthy and large/unhealthy firm conditions were significantly greater than mean forecast revisions in the small/unhealthy firm condition. Experimental results from the current study support archival findings reported by Hayes et al. (2001), who explored the same research questions, among others, by examining cumulative abnormal returns surrounding ERP announcements. Triangulation studies of this nature using multimethods (e.g., behavioral vs. archival) and complementary criterion variables (e.g., earnings forecasts vs. cumulative abnormal returns) are important to social scientists, as they provide insight into the reliability, consistency, and validity (both internal and ecological) of proposed theoretical relationships (Boyd et al. 1993; Flick 1992; Libby et al. 2002).
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Arasanmi, Chris N., and Adedapo Oluwaseyi Ojo. "Social Support, Computer Self-Efficacy, Transfer Motivation and ERP Training Transfer." International Journal of Enterprise Information Systems 15, no. 2 (April 2019): 1–14. http://dx.doi.org/10.4018/ijeis.2019040101.

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Enterprise resource planning (ERP) system has been acknowledged as a major driver of seamless and integrated operations. Implementing ERP is a challenging task, requiring configuration, migration from legacy systems. Therefore, the successful assimilation of ERP within an organisation requires building the requisite skills and knowledge to support both the implementation and post-implementation challenges. This study investigates the relationships among supervisor support, computer self-efficacy, transfer motivation and training transfer in an enterprise system environment. The sequential mediating effects of computer self-efficacy and transfer motivation was assessed in this study. Data collected from 170 users who previously attended an ERP system training program were analysed in this study using the SPSS version 24 and Hayes Macro Process. Findings from the analysis revealed direct relationships among the variables, and the full mediation effects influence of computer self-efficacy and transfer motivation in the relationship between supervisory support and training transfer.
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Cho, Yong-Tak, and Injai Kim. "The Difference Analyses between Users' Actual Usage and Perceived Preference: The Case of ERP Functions on Legacy Systems." Journal of Information Systems 23, no. 1 (March 31, 2014): 185–202. http://dx.doi.org/10.5859/kais.2014.23.1.185.

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Janßen-Tapken, Damir, and Andreas Pfnür. "Critical success factors of ERP benefits in CREM: evidence from Austria, Germany and Switzerland." Journal of Corporate Real Estate 18, no. 4 (November 14, 2016): 287–310. http://dx.doi.org/10.1108/jcre-10-2015-0032.

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Purpose The purpose of this study is to find answers to the question whether a fully-integrated real estate (RE) solution within an Enterprise Resource Planning (ERP) landscape delivers a visible and measurable contribution to organizational efficiency in corporate real estate management (CREM), a field still dominated by specialized, but stand-alone software packages. Design/methodology/approach The authors set up a model of CREM with the enterprise resource planning (ERP) systems being the hinge between the RE strategies and organizational efficiency. The model was tested by a written questionnaire to respond on the benefit expectations on ERP benefits. Findings In many cases, the results show a negative gap between expectations and realized benefits. The authors identified benefit stars and dogs within the sample. Stars realizing high benefit ratios on average have more often chosen the form of a shared service center for their CREM department, have reengineered the business processes more intensively, had more often a legacy system as a predecessor of the SAP ERP, trained employees more intensively and showed a higher degree of customization of the RE module than the benefit dogs of the sample. Practical implications Newly formed CREM departments looking for optimal IT solutions find decision support regarding the best fit for their IT landscape. Already institutionalized CREM units running an ERP system will find concrete evidence for improvement. Originality/value This is the first study of benefits and critical success factors of ERP implementation and operation for modern CREM. It is the attempt to bridge the gap between business and IT, showing the enabler role of ERP systems for efficient business processes, satisfied corporate users and motivated employees.
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Lin, Yung-Yu, Yukari Nagai, Tzu-Hang Chiang, and Hua-Ko Chiang. "SuccERP: The design science based integration of ECS and ERP in post-implementation stage." International Journal of Engineering Business Management 13 (January 1, 2021): 184797902110088. http://dx.doi.org/10.1177/18479790211008812.

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The existing studies of Enterprise Resource Planning (ERP) are primarily focusing on the adoption and implementation stages, the post-implementation stage has received less attention in comparison. However, most enterprises have been struggling under the post-implementation stage. This work aims to review the state-of-the-art issues of ERP in the post-implementation stage, including communication, legacy system, collaboration, and the manager is hard to monitor the performance. Based on the Design Science (DS) method, we highlight how to offset the lack of an ERP system and ECS according to the guidelines of DS, and show the exhaustive steps for implementing the artifact-SuccERP. Our research is rigorous and interpretive by considering the steps of the DS and the functions of Software Engineering. Further, we explore multiple ERP systems to summarize the difference in authentication, initial data, and specific procedures aspects, after that, we consider the two most popular procedures (order creation and bill of purchase creation) as examples to demonstrate and evaluate the proposed artifact—SuccERP in the result. We propose the complete and practical research for solving the issues from previous theoretical results of an ERP, and to show experimentally that the proposed SuccERP is easy to maintain by applying the Cyclomatic Complexity and the Maintainability Index as metrics. This study is a milestone that allows ERP research to move from the theoretical stage to integrating, creating things that serve a human purpose, and dealing with the issues presented by previous works practically.
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Patrianakos, Alexandros P., Aggeliki A. Zacharaki, Antonios Kalogerakis, Georgios Solidakis, Fragiskos I. Parthenakis, and Panos E. Vardas. "Two-dimensional global and segmental longitudinal strain: are the results from software in different high-end ultrasound systems comparable?" Echo Research and Practice 2, no. 1 (March 2015): 29–39. http://dx.doi.org/10.1530/erp-14-0070.

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To compare the peak global longitudinal myocardial strain (PGLS) and peak segmental longitudinal myocardial strain (PSLS) values by speckle-tracking echocardiography (STE) obtained using two different echocardiography devices. STE is an emerging quantitative ultrasound technique that allows an accurate evaluation of global and segmental myocardial function. However, there is a lack of standardization of the acquired data among different manufacturers. Sixty-three subjects, mean age 56.2±10.4 years, underwent complete echocardiographic studies with two different devices (Philips IE33 and General Electric VIVID E9) performed by the same operator. Thirty-one of them had known cardiac disease, with estimated left ventricular ejection fraction <50%, while 32 were free of any cardiovascular disease (control subjects). All images were digitally stored and analyzed using off-line post processing with QLAB 9 and EchoPAC 11 Software packages. PSLS and PGLS were calculated. A strong relationship between QLAB and EchoPAC was found for PGLS (r=0.91, P<0.001), PSLS-4 chamber (CH; r=0.79, P<0.001), PSLS-2CH (r=0.73, P<0.001), and PSLS-3CH (r=0.78, P<0.001) QLAB. Bland–Altman analysis showed absolute differences vs average of −0.16, −0.37, −0.21, and −0.16 for PGLS, PSLS-4CH, PSLS-2CH, and PSLS-apical long-axis views respectively. Segmental analysis showed a good agreement between the apical segments, whereas poor correlations were found for the basal segments. Receiver operating characteristic curve analysis showed that cutoff values for PGLS of −17.5 and −17.75% with Philips or GE systems gave a sensitivity and specificity of 93.5 and 87.5%, and 90 and 87.5%, respectively, in the discrimination of the patients from the controls. Both Philips and GE echo stations were found to give comparable results for PGLS, with approximately the same cutoff values, suggesting that their PGLS results may be interchangeable.
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Williams, Nikolas S., Genevieve M. McArthur, Bianca de Wit, George Ibrahim, and Nicholas A. Badcock. "A validation of Emotiv EPOC Flex saline for EEG and ERP research." PeerJ 8 (August 11, 2020): e9713. http://dx.doi.org/10.7717/peerj.9713.

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Background Previous work has validated consumer-grade electroencephalography (EEG) systems for use in research. Systems in this class are cost-effective and easy to set up and can facilitate neuroscience outside of the laboratory. The aim of the current study was to determine if a new consumer-grade system, the Emotiv EPOC Saline Flex, was capable of capturing research-quality data. Method The Emotiv system was used simultaneously with a research-grade EEG system, Neuroscan Synamps2, to collect EEG data across 16 channels during five well-established paradigms: (1) a mismatch negativity (MMN) paradigm that involved a passive listening task in which rare deviant (1,500 Hz) tones were interspersed amongst frequent standard tones (1,000 Hz), with instructions to ignore the tones while watching a silent movie; (2) a P300 paradigm that involved an active listening task in which participants were asked to count rare deviant tones presented amongst frequent standard tones; (3) an N170 paradigm in which participants were shown images of faces and watches and asked to indicate whether the images were upright or inverted; (4) a steady-state visual evoked potential (SSVEP) paradigm in which participants passively viewed a flickering screen (15 Hz) for 2 min; and (5) a resting state paradigm in which participants sat quietly with their eyes open and then closed for 3 min each. Results The MMN components and P300 peaks were equivalent between the two systems (BF10 = 0.25 and BF10 = 0.26, respectively), with high intraclass correlations (ICCs) between the ERP waveforms (>0.81). Although the N170 peak values recorded by the two systems were different (BF10 = 35.88), ICCs demonstrated that the N170 ERP waveforms were strongly correlated over the right hemisphere (P8; 0.87–0.97), and moderately-to-strongly correlated over the left hemisphere (P7; 0.52–0.84). For the SSVEP, the signal-to-noise ratio (SNR) was larger for Neuroscan than Emotiv EPOC Flex (19.94 vs. 8.98, BF10 = 51,764), but SNR z-scores indicated a significant brain response at the stimulus frequency for both Neuroscan (z = 12.47) and Flex (z = 11.22). In the resting state task, both systems measured similar alpha power (BF10 = 0.28) and higher alpha power when the eyes were closed than open (BF10 = 32.27). Conclusions The saline version of the Emotiv EPOC Flex captures data similar to that of a research-grade EEG system. It can be used to measure reliable auditory and visual research-quality ERPs. In addition, it can index SSVEP signatures and is sensitive to changes in alpha oscillations.
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Bourdeau, Simon, and Dragos Vieru. "Information technology sourcing changes in an SME: Ça Va de Soi in the cloud with diamonds." Journal of Information Technology Teaching Cases 8, no. 1 (May 2018): 70–80. http://dx.doi.org/10.1057/s41266-017-0023-5.

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This case study presents the information technology (IT) sourcing decisions made by a Canadian small and medium enterprise specializing in knitwear, called Ça Va de Soi ( CVDS), during the deployment of the second phase of their two-phase organizational strategy based on a “Bricks and Clicks” business model. CVDS has 30 employees and 5 stores with annual sales of around $CDN 5 million (2015). The case focuses on phase two, the “Clicks,” where an IT project, divided into two parallel subprojects, was realized: (1) the custom development of an ERP system, and (2) the creation of an online e-commerce. The project was based on an “on-premises” sourcing strategy where the information systems were developed “in-house” by external service providers. After several months of efforts, the subprojects were abandoned and CVDS’ activities were rolled back to their legacy systems (Part A). Pulling the plug on the IT project was a tough decision for CVDS who still needed the online store to be implemented in order to support its stores’ activities. However, CVDS’ management team considered this failure as an opportunity to learn from their mistakes, review, and transform its IT sourcing strategy (Part B).
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Gong, Ping, David Knuplesch, Zaiwen Feng, and Jianmin Jiang. "bpCMon." International Journal of Web Services Research 14, no. 2 (April 2017): 81–103. http://dx.doi.org/10.4018/ijwsr.2017040105.

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Business processes compliance monitoring checks whether running business processes comply with involved compliance rules. Business processes in modern enterprise are rarely supported by a single and centralized workflow system, but instead implemented over different applications (e.g., CRM, ERP, WfMS, and legacy systems). The running data (i.e., event) about process executions are scattered across these applications. Under such circumstance, understanding the compliance of running processes entails the compliance monitoring enabling to correlate events from different applications and even different process instances. This paper introduces a framework named as bpCMon for business process compliance monitoring. bpCMon consists of an expressive compliance rule language ECL and a rule system ERS. ECL is a pattern-based formal language for specifying compliance rules of multiple process perspectives, and also allows for describing event-correlation conditions. ERS, generated from compliance rules in ECL, in turn plays as a compliance monitor enabling to correlate events efficiently by means of an indexing structure created from event-correlation conditions. The applicability of bpCMon is demonstrated by experiments on real-world data sets, and the efficiency of bpCMon is illustrated by comparing with related approaches. Overall, bpCMon enables business process compliance monitoring to meet real-world requirements.
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Engelmann, Carsten, and Dzifa Ametowobla. "Advancing the integration of hospital IT." Applied Clinical Informatics 08, no. 02 (April 2017): 515–28. http://dx.doi.org/10.4338/aci-2016-06-ra-0100.

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SummaryBackground: Planning and controlling surgical operations hugely impacts upon productivity, patient safety, and surgeons’ careers. Established, specialized software for this task is being increasingly replaced by “Operating Room (OR)-modules” appended to enterprise-wide resource planning (ERP) systems. As a result, usability problems are re-emerging and require developers’ attention.Objective: Systematic evaluation of the functionality and social repercussions of a global, market-leading IT business control system (SAP R3, Germany), adapted for real-time OR process steering.Methods: Field study involving document analyses, interviews, and a 73-item survey addressed to 77 qualified (> 1-year system experience) senior planning executives (end users; “planners”) working in surgical departments of university hospitals.Results: Planners reported that 57% of electronic operation requests contained contradictory information. Key screens contained clinically irrelevant areas (36 +/− 29%). Compared to the legacy system, users reported either no improvements or worse performance, in regard to co-ordination of OR stakeholders, intra-day program changes, and safety. Planners concluded that the ERP-planning module was “non-intuitive” (66%), increased planning work (56%, p=0.002), and did not impact upon either organizational mishap spectrum or frequency. Interviews evidenced intra-institutional power shifts due to increased system complexity. Planners resented e.g. a trend towards increased personal culpability for mishap.Conclusions: Highly complex enterprise system extensions may not be directly suited to specific process steering tasks in a high risk/low error-environment like the OR.In view of surgeons’ high primary task load, the repeated call for simpler IT is an imperative for ERP extensions. System design should consider a) that current OR IT suffers from an input limitation regarding planning-relevant real-time data, and b) that there are social processes that strongly affect planning and particularly ERP use beyond algorithms.Real improvement of clinical IT tools requires their independent evaluation according to standards developed for pharmaceutical subjects.Citation: Engelmann C, Ametowobla D. Advancing the integration of hospital IT: pitfalls and perspectives when replacing specialized software for high-risk environments with enterprise system extensions. Appl Clin Inform 2017; 8: 515–528 https://doi.org/10.4338/ACI-2016-06-RA-0100
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Gavidia, Jose V. "A model for enterprise resource planning in emergency humanitarian logistics." Journal of Humanitarian Logistics and Supply Chain Management 7, no. 3 (December 4, 2017): 246–65. http://dx.doi.org/10.1108/jhlscm-02-2017-0004.

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Purpose While the need for information systems is regularly highlighted in the humanitarian logistics literature, a detailed model of what such system would look like is missing. The purpose of this paper is to highlight the need and advantages of enterprise resource planning (ERP) technology in humanitarian emergency logistics. The paper also proposes a model for the configuration, maintenance, operation, and improvement of the system. Design/methodology/approach This conceptual paper uses existing logistics and information systems literature to build the logical case for an integrated enterprise system for humanitarian emergencies, and to propose conceptual content and process models. Findings The problem of lack of coordination is reviewed, and a holistic solution is proposed through a structure and model of ERP systems technology to meet the specific requirements of humanitarian emergencies. Research limitations/implications As in any conceptual paper, a limitation of this paper is the lack of empirical validation of the proposed system. It also might be difficult to obtain the cooperation of multiple organizations. This research focuses on emergency humanitarian logistics, where effectiveness and speed have priority over simplicity or cost. Practical implications The model proposed in this paper links current efforts in humanitarian emergency coordination with existing supply chain information technologies, and is practically feasible both from the technological and organizational perspectives. Social implications Because of the critical, life or death nature of the problem, social and ethical implications of this research are broad, including the divergence of coordination in humanitarian vs commercial and military logistics, as well as inter-agency politics. Originality/value This paper is a bold but realistic attempt to take a holistic view of humanitarian logistics and design a system that would be effective, and calls humanitarian organizations worldwide to collaborate in its implementation.
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Stuckenberg, Maria V., Erich Schröger, and Andreas Widmann. "Modulation of early auditory processing by visual information: Prediction or bimodal integration?" Attention, Perception, & Psychophysics 83, no. 4 (January 27, 2021): 1538–51. http://dx.doi.org/10.3758/s13414-021-02240-1.

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AbstractWhat happens if a visual cue misleads auditory expectations? Previous studies revealed an early visuo–auditory incongruency effect, so-called incongruency response (IR) of the auditory event-related brain potential (ERP), occurring 100 ms after onset of the sound being incongruent to the preceding visual cue. So far, this effect has been ascribed to reflect the mismatch between auditory sensory expectation activated by visual predictive information and the actual sensory input. Thus, an IR should be confined to an asynchronous presentation of visual cue and sound. Alternatively, one could argue that frequently presented congruent visual-cue–sound combinations are integrated into a bimodal representation whereby violation of the visual–auditory relationship results in a bimodal feature mismatch (the IR should be obtained with asynchronous and with synchronous presentation). In an asynchronous condition, an either high-pitched or low-pitched sound was preceded by a visual note symbol presented above or below a fixation cross (90% congruent; 10% incongruent), while in a synchronous condition, both were presented simultaneously. High-pitched and low-pitched sounds were presented with different probabilities (83% vs. 17%) to form a strong association between bimodal stimuli. In both conditions, tones with pitch incongruent with the location of the note symbols elicited incongruency effects in the N2 and P3 ERPs; however, the IR was only elicited in the asynchronous condition. This finding supports the sensorial prediction error hypothesis stating that the amplitude of the auditory ERP 100 ms after sound onset is enhanced in response to unexpected compared with expected but otherwise identical sounds.
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Lin, Yi, Hongwei Ding, and Yang Zhang. "Multisensory Integration of Emotion in Schizophrenic Patients." Multisensory Research 33, no. 8 (September 15, 2020): 865–901. http://dx.doi.org/10.1163/22134808-bja10016.

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Abstract Multisensory integration (MSI) of emotion has been increasingly recognized as an essential element of schizophrenic patients’ impairments, leading to the breakdown of their interpersonal functioning. The present review provides an updated synopsis of schizophrenics’ MSI abilities in emotion processing by examining relevant behavioral and neurological research. Existing behavioral studies have adopted well-established experimental paradigms to investigate how participants understand multisensory emotion stimuli, and interpret their reciprocal interactions. Yet it remains controversial with regard to congruence-induced facilitation effects, modality dominance effects, and generalized vs specific impairment hypotheses. Such inconsistencies are likely due to differences and variations in experimental manipulations, participants’ clinical symptomatology, and cognitive abilities. Recent electrophysiological and neuroimaging research has revealed aberrant indices in event-related potential (ERP) and brain activation patterns, further suggesting impaired temporal processing and dysfunctional brain regions, connectivity and circuities at different stages of MSI in emotion processing. The limitations of existing studies and implications for future MSI work are discussed in light of research designs and techniques, study samples and stimuli, and clinical applications.
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Carstensen, Martin B. "Paradigm man vs. the bricoleur: bricolage as an alternative vision of agency in ideational change." European Political Science Review 3, no. 1 (February 25, 2011): 147–67. http://dx.doi.org/10.1017/s1755773910000342.

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The status of ideational explanations in political science has been strengthened by the argument that institutionalized ideas structure actors’ identification of their interests as well as the interests of their political adversaries. Despite its utility, the focus on the institutionalization of ideas has had the unfortunate consequence that actors are often, implicitly or explicitly, believed to internalize ideas, making it difficult to understand how actors are able to change their ideas and institutions. Drawing on cultural sociology and ideational theory, the paper introduces the ‘bricoleur’ as an alternative vision of agency. It is argued, first, that actors cannot cognitively internalize highly structured symbolic systems, and ideas are thus ‘outside the minds of actors’. Second, using the cognitive schemas at their disposal, actors construct strategies of action based on pre-constructed ideational and political institutions. Third, actors must work actively and creatively with the ideas and institutions they use, because the structure within which actors work does not determine their response to new circumstances. Fourth, as a vast number of ideational studies have shown, actors face a complex array of challenges in getting their ideas to the top of the policy agenda, which makes it all the more important to act pragmatically, putting ideas together that may not be logically compatible but rather answer political and cultural logics. In sum, agency often takes the form of bricolage, where bits and pieces of the existing ideational and institutional legacy are put together in new forms leading to significant political transformation.
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Irwin, Julia, Trey Avery, Lawrence Brancazio, Jacqueline Turcios, Kayleigh Ryherd, and Nicole Landi. "Electrophysiological Indices of Audiovisual Speech Perception: Beyond the McGurk Effect and Speech in Noise." Multisensory Research 31, no. 1-2 (2018): 39–56. http://dx.doi.org/10.1163/22134808-00002580.

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Visual information on a talker’s face can influence what a listener hears. Commonly used approaches to study this include mismatched audiovisual stimuli (e.g., McGurk type stimuli) or visual speech in auditory noise. In this paper we discuss potential limitations of these approaches and introduce a novel visual phonemic restoration method. This method always presents the same visual stimulus (e.g., /ba/) dubbed with a matched auditory stimulus (/ba/) or one that has weakened consonantal information and sounds more /a/-like). When this reduced auditory stimulus (or /a/) is dubbed with the visual /ba/, a visual influence will result in effectively ‘restoring’ the weakened auditory cues so that the stimulus is perceived as a /ba/. An oddball design in which participants are asked to detect the /a/ among a stream of more frequently occurring /ba/s while either a speaking face or face with no visual speech was used. In addition, the same paradigm was presented for a second contrast in which participants detected /pa/ among /ba/s, a contrast which should be unaltered by the presence of visual speech. Behavioral and some ERP findings reflect the expected phonemic restoration for the /ba/ vs. /a/ contrast; specifically, we observed reduced accuracy and P300 response in the presence of visual speech. Further, we report an unexpected finding of reduced accuracy and P300 response for both speech contrasts in the presence of visual speech, suggesting overall modulation of the auditory signal in the presence of visual speech. Consistent with this, we observed a mismatch negativity (MMN) effect for the /ba/ vs. /pa/ contrast only that was larger in absence of visual speech. We discuss the potential utility for this paradigm for listeners who cannot respond actively, such as infants and individuals with developmental disabilities.
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Blacker, Kara J., Todd R. Seech, Matthew E. Funke, and Micah J. Kinney. "Deficits in Visual Processing During Hypoxia as Evidenced by Visual Mismatch Negativity." Aerospace Medicine and Human Performance 92, no. 5 (May 1, 2021): 326–32. http://dx.doi.org/10.3357/amhp.5735.2021.

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INTRODUCTION: Hypoxia is an ever-present threat in tactical aviation and gained recent attention due to its putative role in physiological episodes. Previous work has demonstrated that hypoxia negatively impacts a variety of sensory, cognitive, and motor systems. In particular, the visual system is one of the earliest systems affected by hypoxia. While the majority of previous studies have relied on self-report and behavioral testing, the use of event-related potentials as a novel tool to monitor responses to low oxygen in humans has recently been investigated. Specifically, ERP components that are evoked passively in response to unattended changes in background sensory stimulation have been explored.METHOD: Subjects (N 28) completed a continuous visuomotor tracking task while EEG was recorded. During the tracking task, a series of standard color checkerboard patterns were presented in the periphery while occasionally a deviant color checkerboard was presented. The visual mismatch negativity (MMN) component was assessed in response to the deviant compared to the standard stimuli. Subjects completed two sessions in counterbalanced order that only differed by the oxygen concentration breathed (10.6% vs. 20.4%).RESULTS: Results demonstrated a significant reduction in the amplitude of the visual MMN under hypoxic compared to normoxic conditions, showing a 50% reduction in amplitude during hypoxia. Our results suggest that during low-oxygen exposure the ability to detect environmental changes and process sensory information is impaired.DISCUSSION: The visual MMN may represent an early and reliable predictor of sensory and cognitive deficits during hypoxia exposure, which may be of great use to the aviation community.Blacker KJ, Seech TR, Funke ME, Kinney MJ. Deficits in visual processing during hypoxia as evidenced by visual mismatch negativity. Aerosp Med Hum Perform. 2021; 92(5):326332.
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Ballardini, Rosa Maria, Iñigo Flores Ituarte, and Eujin Pei. "Printing spare parts through additive manufacturing: legal and digital business challenges." Journal of Manufacturing Technology Management 29, no. 6 (October 15, 2018): 958–82. http://dx.doi.org/10.1108/jmtm-12-2017-0270.

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Purpose The purpose of this paper is to investigate the technology, business and intellectual property issues surrounding the production of spare parts through additive manufacturing (AM) from a digital source. It aims to identify challenges to the growth of the AM spares market and propose suitable solutions. Design/methodology/approach The paper begins with a systematic literature review and theoretical analysis. This is followed by case study research through semi-structured interviews, forming the basis of a triangulated, cross-case analysis of empirical data. Findings The paper identifies several obstacles to the development of the AM-produced digital spares market. The manufacturing industry will soon be forced to re-think AM as a real manufacturing alternative. Short-term, AM technology has implications for the production of components for legacy systems for which tooling facilities no longer exist. Long-term, AM will be used to produce a wide range of components especially when product and/or service functionality can be increased. To enable companies to navigate current uncertainties in the patent framework (especially the “repair vs make” doctrine), new intellectual property rights strategies could be developed around patenting both complex devices and their individual components, and seeking patent protection for CAD files. Further harmonization of the EU legal framework, the interpretation of claims and the scope of protection offered in the context of spare parts, will also be important. Originality/value This study pinpoints key issues that need to be addressed within the European AM business environment and the patent system and proposes recommendations for business and legal frameworks to promote the growth of a stable European digital spare parts market.
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Kipyegon Alfred, Bett,. "Challenges and Prospects of Enterprise Resource Planning (ERP) Systems in the Newly Chartered Public Universities in Kenya." International Journal of Scientific Research and Management 6, no. 02 (February 5, 2018). http://dx.doi.org/10.18535/ijsrm/v6i2.em01.

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Enterprise resource planning (ERP) systems have been the most popular business management systems in the 21st century, providing benefits of real-time capabilities, enhancing organizational competencies and seamless communication for business in both small and large organizations. Today, most universities have begun replacing their legacy systems with ERP initiatives to improve management and administration. Though they are credited with major prospects of re-engineering the work processes, these initiatives present some challenges to the management of these universities. This study focused on the challenges and prospects of ERP systems in the newly chartered public universities in Kenya. A review of previous studies on the challenges and prospects of putting in place this framework in public sector including universities was done. A descriptive survey research design was used to select the staff in all the 24 newly chartered universities in Kenya, while simple random sampling method was used in choosing 120 respondents who were heads of departments. A five point Likert scale questionnaire was used for data collection. A reliability estimate of 0.69 was realized for the instrument using Cronbach reliability coefficient. Data collected was analysed using descriptive statistics and presented in tables and charts. The study established that management support is vital for any organization to be able to successfully implement and use ERP systems effectively. In addition, inadequate preparation by the universities to manage change, failure to involve end-users during the implementation stage, failure by the system vendors to modify the system to conform to the requirements of these universities, failure by the institutions to re-engineer their business processes to match ERP requirements and lack of effective end-user training were also cited as the challenges facing the success of the ERP systems in the newly chartered universities. The findings further indicated successful implementation of the system will eliminate redundant tasks and lead to an overall reduction of operational cost. It will also lead to easier access to reliable data and information, improved customer relationship and the ability to produce better reports and information are some of the prospects that majority of the respondents believe the ERP system will provide. This study may be useful to public universities management by helping them gain better understanding on how to utilize information technologies. It also provides information that will assist them in making informed decisions on the best ERP implementation strategies to be employed. Lastly, the study will creates a forum for discussions on ways of solving ERP challenges currently being faced by the newly chartered public universities in Kenya.
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Dooley, Jennings H., Bradley M. Dennis, Louis J. Magnotti, John P. Sharpe, Oscar D. Guillamondegui, Martin A. Croce, and Peter E. Fischer. "Is NBATS-2 up to the Task? Actual vs. Predicted Patient Volume Shifts With the Addition of Another Trauma Center." American Surgeon, November 1, 2020, 000313482095238. http://dx.doi.org/10.1177/0003134820952383.

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Introduction Version 2 of the Needs-Based Assessment of Trauma Systems (NBATS) tool quantifies the impact of an additional trauma center on a region. This study applies NBATS-2 to a system where an additional trauma center was added to compare the tool’s predictions to actual patient volumes. Methods Injury data were collected from the trauma registry of the initial (legacy) center and analyzed geographically using ArcGIS. From 2012 to 2014 (“pre-”period), one Level 1 trauma center existed. From 2016 to 2018 (“post-”period), an additional Level 2 center existed. Emergency medical service (EMS) destination guidelines did not change and favored the legacy center for severely injured patients (Injury Severity Score (ISS) >15). NBATS-2 predicted volume was compared to the actual volume received at the legacy center in the post-period. Results 4068 patients were identified across 14 counties. In the pre-period, 72% of the population and 90% of injuries were within a 45-minute drive of the legacy trauma center. In the post-period, 75% of the total population and 90% of injuries were within 45 minutes of either trauma center. The post-predicted volume of severely injured patients at the legacy center was 434, but the actual number was 809. For minor injuries (ISS £15), NBATS-2 predicted 581 vs. 1677 actual. Conclusion NBATS-2 failed to predict the post-period volume changes. Without a change in EMS destination guidelines, this finding was not surprising for severely injured patients. However, the 288% increase in volume of minor injuries was unexpected. NBATS-2 must be refined to assess the impact of local factors on patient volume.
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Raiha, Syeda, Guochun Yang, Lingxiao Wang, Weine Dai, Haiyan Wu, Guangteng Meng, Bowei Zhong, and Xun Liu. "Altered Reward Processing System in Internet Gaming Disorder." Frontiers in Psychiatry 11 (December 4, 2020). http://dx.doi.org/10.3389/fpsyt.2020.599141.

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Converging evidence indicates that addiction involves impairment in reward processing systems. However, the patterns of dysfunction in different stages of reward processing in internet gaming addiction remain unclear. In previous studies, individuals with internet gaming disorder were found to be impulsive and risk taking, but there is no general consensus on the relation between impulsivity and risk-taking tendencies in these individuals. The current study explored behavioral and electrophysiological responses associated with different stages of reward processing among individuals with internet gaming disorders (IGDs) with a delayed discounting task and simple gambling tasks. Compared to the healthy control (HC) group, the IGD group discounted delays more steeply and made more risky choices, irrespective of the outcome. As for the event-related potential (ERP) results, during the reward anticipation stage, IGDs had the same stimulus-preceding negativity (SPN) for both large and small choices, whereas HCs exhibited a higher SPN in large vs. small choices. During the outcome evaluation stage, IGDs exhibited a blunted feedback-related negativity for losses vs. gains. The results indicate impairment across different stages of reward processing among IGDs. Moreover, we found negative correlation between impulsivity indexed by BIS-11 and reward sensitivity indexed by SPN amplitude during anticipation stage only, indicating different neural mechanisms at different stages of reward processing. The current study helps to elucidate the behavioral and neural mechanisms of reward processing in internet gaming addiction.
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Burwell, Catherine. "New(s) Readers: Multimodal Meaning-Making in AJ+ Captioned Video." M/C Journal 20, no. 3 (June 21, 2017). http://dx.doi.org/10.5204/mcj.1241.

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IntroductionIn 2013, Facebook introduced autoplay video into its newsfeed. In order not to produce sound disruptive to hearing users, videos were muted until a user clicked on them to enable audio. This move, recognised as a competitive response to the popularity of video-sharing sites like YouTube, has generated significant changes to the aesthetics, form, and modalities of online video. Many video producers have incorporated captions into their videos as a means of attracting and maintaining user attention. Of course, captions are not simply a replacement or translation of sound, but have instead added new layers of meaning and changed the way stories are told through video.In this paper, I ask how the use of captions has altered the communication of messages conveyed through online video. In particular, I consider the role captions have played in news reporting, as online platforms like Facebook become increasingly significant sites for the consumption of news. One of the most successful producers of online news video has been Al Jazeera Plus (AJ+). I examine two recent AJ+ news videos to consider how meaning is generated when captions are integrated into the already multimodal form of the video—their online reporting of Australian versus US healthcare systems, and the history of the Black Panther movement. I analyse interactions amongst image, sound, language, and typography and consider the role of captions in audience engagement, branding, and profit-making. Sean Zdenek notes that captions have yet to be recognised “as a significant variable in multimodal analysis, on par with image, sound and video” (xiii). Here, I attempt to pay close attention to the representational, cultural and economic shifts that occur when captions become a central component of online news reporting. I end by briefly enquiring into the implications of captions for our understanding of literacy in an age of constantly shifting media.Multimodality in Digital MediaJeff Bezemer and Gunther Kress define a mode as a “socially and culturally shaped resource for meaning making” (171). Modes include meaning communicated through writing, sound, image, gesture, oral language, and the use of space. Of course, all meanings are conveyed through multiple modes. A page of written text, for example, requires us to make sense through the simultaneous interpretation of words, space, colour, and font. Media such as television and film have long been understood as multimodal; however, with the appearance of digital technologies, media’s multimodality has become increasingly complex. Video games, for example, demonstrate an extraordinary interplay between image, sound, oral language, written text, and interactive gestures, while technologies such as the mobile phone combine the capacity to produce meaning through speaking, writing, and image creation.These multiple modes are not simply layered one on top of the other, but are instead “enmeshed through the complexity of interaction, representation and communication” (Jewitt 1). The rise of multimodal media—as well as the increasing interest in understanding multimodality—occurs against the backdrop of rapid technological, cultural, political, and economic change. These shifts include media convergence, political polarisation, and increased youth activism across the globe (Herrera), developments that are deeply intertwined with uses of digital media and technology. Indeed, theorists of multimodality like Jay Lemke challenge us to go beyond formalist readings of how multiple modes work together to create meaning, and to consider multimodality “within a political economy and a cultural ecology of identities, markets and values” (140).Video’s long history as an inexpensive and portable way to produce media has made it an especially dynamic form of multimodal media. In 1974, avant-garde video artist Nam June Paik predicted that “new forms of video … will stimulate the whole society to find more imaginative ways of telecommunication” (45). Fast forward more than 40 years, and we find that video has indeed become an imaginative and accessible form of communication. The cultural influence of video is evident in the proliferation of video genres, including remix videos, fan videos, Let’s Play videos, video blogs, live stream video, short form video, and video documentary, many of which combine semiotic resources in novel ways. The economic power of video is evident in the profitability of video sharing sites—YouTube in particular—as well as the recent appearance of video on other social media platforms such as Instagram and Facebook.These platforms constitute significant “sites of display.” As Rodney Jones notes, sites of display are not merely the material media through which information is displayed. Rather, they are complex spaces that organise social interactions—for example, between producers and users—and shape how meaning is made. Certainly we can see the influence of sites of display by considering Facebook’s 2013 introduction of autoplay into its newsfeed, a move that forced video producers to respond with new formats. As Edson Tandoc and Julian Maitra write, news organisations have had been forced to “play by Facebook’s frequently modified rules and change accordingly when the algorithms governing the social platform change” (2). AJ+ has been considered one of the media companies that has most successfully adapted to these changes, an adaptation I examine below. I begin by taking up Lemke’s challenge to consider multimodality contextually, reading AJ+ videos through the conceptual lens of the “attention economy,” a lens that highlights the profitability of attention within digital cultures. I then follow with analyses of two short AJ+ videos to show captions’ central role, not only in conveying meaning, but also in creating markets, and communicating branded identities and ideologies.AJ+, Facebook and the New Economies of AttentionThe Al Jazeera news network was founded in 1996 to cover news of the Arab world, with a declared commitment to give “voice to the voiceless.” Since that time, the network has gained global influence, yet many of its attempts to break into the American market have been unsuccessful (Youmans). In 2013, the network acquired Current TV in an effort to move into cable television. While that effort ultimately failed, Al Jazeera’s purchase of the youth-oriented Current TV nonetheless led to another, surprisingly fruitful enterprise, the development of the digital media channel Al Jazeera Plus (AJ+). AJ+ content, which is made up almost entirely of video, is directed at 18 to 35-year-olds. As William Youmans notes, AJ+ videos are informal and opinionated, and, while staying consistent with Al Jazeera’s mission to “give voice to the voiceless,” they also take an openly activist stance (114). Another distinctive feature of AJ+ videos is the way they are tailored for specific platforms. From the beginning, AJ+ has had particular success on Facebook, a success that has been recognised in popular and trade publications. A 2015 profile on AJ+ videos in Variety (Roettgers) noted that AJ+ was the ninth biggest video publisher on the social network, while a story on Journalism.co (Reid, “How AJ+ Reaches”) that same year commented on the remarkable extent to which Facebook audiences shared and interacted with AJ+ videos. These stories also note the distinctive video style that has become associated with the AJ+ brand—short, bold captions; striking images that include photos, maps, infographics, and animations; an effective opening hook; and a closing call to share the video.AJ+ video producers were developing this unique style just as Facebook’s autoplay was being introduced into newsfeeds. Autoplay—a mechanism through which videos are played automatically, without action from a user—predates Facebook’s introduction of the feature. However, autoplay on Internet sites had already begun to raise the ire of many users before its appearance on Facebook (Oremus, “In Defense of Autoplay”). By playing video automatically, autoplay wrests control away from users, and causes particular problems for users using assistive technologies. Reporting on Facebook’s decision to introduce autoplay, Josh Constine notes that the company was looking for a way to increase advertising revenues without increasing the number of actual ads. Encouraging users to upload and share video normalises the presence of video on Facebook, and opens up the door to the eventual addition of profitable video ads. Ensuring that video plays automatically gives video producers an opportunity to capture the attention of users without the need for them to actively click to start a video. Further, ensuring that the videos can be understood when played silently means that both deaf users and users who are situationally unable to hear the audio can also consume its content in any kind of setting.While Facebook has promoted its introduction of autoplay as a benefit to users (Oremus, “Facebook”), it is perhaps more clearly an illustration of the carefully-crafted production strategies used by digital platforms to capture, maintain, and control attention. Within digital capitalism, attention is a highly prized and scarce resource. Michael Goldhaber argues that once attention is given, it builds the potential for further attention in the future. He writes that “obtaining attention is obtaining a kind of enduring wealth, a form of wealth that puts you in a preferred position to get anything this new economy offers” (n.p.). In the case of Facebook, this offers video producers the opportunity to capture users’ attention quickly—in the time it takes them to scroll through their newsfeed. While this may equate to only a few seconds, those few seconds hold, as Goldhaber predicted, the potential to create further value and profit when videos are viewed, liked, shared, and commented on.Interviews with AJ+ producers reveal that an understanding of the value of this attention drives the organisation’s production decisions, and shapes content, aesthetics, and modalities. They also make it clear that it is captions that are central in their efforts to engage audiences. Jigar Mehta, former head of engagement at AJ+, explains that “those first three to five seconds have become vital in grabbing the audience’s attention” (quoted in Reid, “How AJ+ Reaches”). While early videos began with the AJ+ logo, that was soon dropped in favour of a bold image and text, a decision that dramatically increased views (Reid, “How AJ+ Reaches”). Captions and titles are not only central to grabbing attention, but also to maintaining it, particularly as many audience members consume video on mobile devices without sound. Mehta tells an editor at the Nieman Journalism Lab:we think a lot about whether a video works with the sound off. Do we have to subtitle it in order to keep the audience retention high? Do we need to use big fonts? Do we need to use color blocking in order to make words pop and make things stand out? (Mehta, qtd. in Ellis)An AJ+ designer similarly suggests that the most important aspects of AJ+ videos are brand, aesthetic style, consistency, clarity, and legibility (Zou). While questions of brand, style, and clarity are not surprising elements to associate with online video, the matter of legibility is. And yet, in contexts where video is viewed on small, hand-held screens and sound is not an option, legibility—as it relates to the arrangement, size and colour of type—does indeed take on new importance to storytelling and sense-making.While AJ+ producers frame the use of captions as an innovative response to Facebook’s modern algorithmic changes, it makes sense to also remember the significant histories of captioning that their videos ultimately draw upon. This lineage includes silent films of the early twentieth century, as well as the development of closed captions for deaf audiences later in that century. Just as he argues for the complexity, creativity, and transformative potential of captions themselves, Sean Zdenek also urges us to view the history of closed captioning not as a linear narrative moving inevitably towards progress, but as something far more complicated and marked by struggle, an important reminder of the fraught and human histories that are often overlooked in accounts of “new media.” Another important historical strand to consider is the centrality of the written word to digital media, and to the Internet in particular. As Carmen Lee writes, despite public anxieties and discussions over a perceived drop in time spent reading, digital media in fact “involve extensive use of the written word” (2). While this use takes myriad forms, many of these forms might be seen as connected to the production, consumption, and popularity of captions, including practices such as texting, tweeting, and adding titles and catchphrases to photos.Captions, Capture, and Contrast in Australian vs. US HealthcareOn May 4, 2017, US President Donald Trump was scheduled to meet with Australian Prime Minister Malcolm Turnbull in New York City. Trump delayed the meeting, however, in order to await the results of a vote in the US House of Representatives to repeal the Affordable Care Act—commonly known as Obama Care. When he finally sat down with the Prime Minister later that day, Trump told him that Australia has “better health care” than the US, a statement that, in the words of a Guardian report, “triggered astonishment and glee” amongst Trump’s critics (Smith). In response to Trump’s surprising pronouncement, AJ+ produced a 1-minute video extending Trump’s initial comparison with a series of contrasts between Australian government-funded health care and American privatised health care (Facebook, “President Trump Says…”). The video provides an excellent example of the role captions play in both generating attention and creating the unique aesthetic that is crucial to the AJ+ brand.The opening frame of the video begins with a shot of the two leaders seated in front of the US and Australian flags, a diplomatic scene familiar to anyone who follows politics. The colours of the picture are predominantly red, white and blue. Superimposed on top of the image is a textbox containing the words “How does Australia’s healthcare compare to the US?” The question appears in white capital letters on a black background, and the box itself is heavily outlined in yellow. The white and yellow AJ+ logo appears in the upper right corner of the frame. This opening frame poses a question to the viewer, encouraging a kind of rhetorical interactivity. Through the use of colour in and around the caption, it also quickly establishes the AJ+ brand. This opening scene also draws on the Internet’s history of humorous “image macros”—exemplified by the early LOL cat memes—that create comedy through the superimposition of captions on photographic images (Shifman).Captions continue to play a central role in meaning-making once the video plays. In the next frame, Trump is shown speaking to Turnbull. As he speaks, his words—“We have a failing healthcare”—drop onto the screen (Image 1). The captions are an exact transcription of Trump’s awkward phrase and appear centred in caps, with the words “failing healthcare” emphasised in larger, yellow font. With or without sound, these bold captions are concise, easily read on a small screen, and visually dominate the frame. The next few seconds of the video complete the sequence, as Trump tells Turnbull, “I shouldn’t say this to our great gentleman, my friend from Australia, ‘cause you have better healthcare than we do.” These words continue to appear over the image of the two men, still filling the screen. In essence, Trump’s verbal gaffe, transcribed word for word and appearing in AJ+’s characteristic white and yellow lettering, becomes the video’s hook, designed to visually call out to the Facebook user scrolling silently through their newsfeed.Image 1: “We have a failing healthcare.”The middle portion of the video answers the opening question, “How does Australia’s healthcare compare to the US?”. There is no verbal language in this segment—the only sound is a simple synthesised soundtrack. Instead, captions, images, and spatial design, working in close cooperation, are used to draw five comparisons. Each of these comparisons uses the same format. A title appears at the top of the screen, with the remainder of the screen divided in two. The left side is labelled Australia, the right U.S. Underneath these headings, a representative image appears, followed by two statistics, one for each country. For example, the third comparison contrasts Australian and American infant mortality rates (Image 2). The left side of the screen shows a close-up of a mother kissing a baby, with the superimposed caption “3 per 1,000 births.” On the other side of the yellow border, the American infant mortality rate is illustrated with an image of a sleeping baby superimposed with a corresponding caption, “6 per 1,000 births.” Without voiceover, captions do much of the work of communicating the national differences. They are, however, complemented and made more quickly comprehensible through the video’s spatial design and its subtly contrasting images, which help to visually organise the written content.Image 2: “Infant mortality rate”The final 10 seconds of the video bring sound back into the picture. We once again see and hear Trump tell Turnbull, “You have better healthcare than we do.” This image transforms into another pair of male faces—liberal American commentator Chris Hayes and US Senator Bernie Sanders—taken from a MSNBC cable television broadcast. On one side, Hayes says “They do have, they have universal healthcare.” On the other, Sanders laughs uproariously in response. The only added caption for this segment is “Hahahaha!”, the simplicity of which suggests that the video’s target audience is assumed to have a context for understanding Sander’s laughter. Here and throughout the video, autoplay leads to a far more visual style of relating information, one in which captions—working alongside images and layout—become, in Zdenek’s words, a sort of “textual performance” (6).The Black Panther Party and the Textual Performance of Progressive PoliticsReports on police brutality and Black Lives Matters protests have been amongst AJ+’s most widely viewed and shared videos (Reid, “Beyond Websites”). Their 2-minute video (Facebook, Black Panther) commemorating the 50th anniversary of the Black Panther Party, viewed 9.5 million times, provides background to these contemporary events. Like the comparison of American and Australian healthcare, captions shape the video’s structure. But here, rather than using contrast as means of quick visual communication, the video is structured as a list of five significant points about the Black Panther Party. Captions are used not only to itemise and simplify—and ultimately to reduce—the party’s complex history, but also, somewhat paradoxically, to promote the news organisation’s own progressive values.After announcing the intent and structure of the video—“5 things you should know about the Black Panther Party”—in its first 3 seconds, the video quickly sets in to describe each item in turn. The themes themselves correspond with AJ+’s own interests in policing, community, and protest, while the language used to announce each theme is characteristically concise and colloquial:They wanted to end police brutality.They were all about the community.They made enemies in high places.Women were vocal and active panthers.The Black Panthers’ legacy is still alive today.Each of these themes is represented using a combination of archival black and white news footage and photographs depicting Black Panther members, marches, and events. These still and moving images are accompanied by audio recordings from party members, explaining its origins, purposes, and influences. Captions are used throughout the video both to indicate the five themes and to transcribe the recordings. As the video moves from one theme to another, the corresponding number appears in the centre of the screen to indicate the transition, and then shrinks and moves to the upper left corner of the screen as a reminder for viewers. A musical soundtrack of strings and percussion, communicating a sense of urgency, underscores the full video.While typographic features like font size, colour, and placement were significant in communicating meaning in AJ+’s healthcare video, there is an even broader range of experimentation here. The numbers 1 to 5 that appear in the centre of the screen to announce each new theme blink and flicker like the countdown at the beginning of bygone film reels, gesturing towards the historical topic and complementing the black and white footage. For those many viewers watching the video without sound, an audio waveform above the transcribed interviews provides a visual clue that the captions are transcriptions of recorded voices. Finally, the colour green, used infrequently in AJ+ videos, is chosen to emphasise a select number of key words and phrases within the short video. Significantly, all of these words are spoken by Black Panther members. For example, captions transcribing former Panther leader Ericka Huggins speaking about the party’s slogan—“All power to the people”—highlight the words “power” and “people” with large, lime green letters that stand out against the grainy black and white photos (Image 3). The captions quite literally highlight ideas about oppression, justice, and social change that are central to an understanding of the history of the Black Panther Party, but also to the communication of the AJ+ brand.Image 3: “All power to the people”ConclusionEmploying distinctive combinations of word and image, AJ+ videos are produced to call out to users through the crowded semiotic spaces of social media. But they also call out to scholars to think carefully about the new kinds of literacies associated with rapidly changing digital media formats. Captioned video makes clear the need to recognise how meaning is constructed through sophisticated interpretive strategies that draw together multiple modes. While captions are certainly not new, an analysis of AJ+ videos suggests the use of novel typographical experiments that sit “midway between language and image” (Stöckl 289). Discussions of literacy need to expand to recognise this experimentation and to account for the complex interactions between the verbal and visual that get lost when written text is understood to function similarly across multiple platforms. In his interpretation of closed captioning, Zdenek provides an insightful list of the ways that captions transform meaning, including their capacity to contextualise, clarify, formalise, linearise and distill (8–9). His list signals not only the need for a deeper understanding of the role of captions, but also for a broader and more vivid vocabulary to describe multimodal meaning-making. Indeed, as Allan Luke suggests, within the complex multimodal and multilingual contexts of contemporary global societies, literacy requires that we develop and nurture “languages to talk about language” (459).Just as importantly, an analysis of captioned video that takes into account the economic reasons for captioning also reminds us of the need for critical media literacies. AJ+ videos reveal how the commercial goals of branding, promotion, and profit-making influence the shape and presentation of news. As meaning-makers and as citizens, we require the capacity to assess how we are being addressed by news organisations that are themselves responding to the interests of economic and cultural juggernauts such as Facebook. In schools, universities, and informal learning spaces, as well as through discourses circulated by research, media, and public policy, we might begin to generate more explicit and critical discussions of the ways that digital media—including texts that inform us and even those that exhort us towards more active forms of citizenship—simultaneously seek to manage, direct, and profit from our attention.ReferencesBezemer, Jeff, and Gunther Kress. “Writing in Multimodal Texts: A Social Semiotic Account of Designs for Learning.” Written Communication 25.2 (2008): 166–195.Constine, Josh. “Facebook Adds Automatic Subtitling for Page Videos.” TechCrunch 4 Jan. 2017. 1 May 2017 <https://techcrunch.com/2017/01/04/facebook-video-captions/>.Ellis, Justin. “How AJ+ Embraces Facebook, Autoplay, and Comments to Make Its Videos Stand Out.” Nieman Labs 3 Aug. 2015. 28 Apr. 2017 <http://www.niemanlab.org/2015/08/how-aj-embraces-facebook-autoplay-and-comments-to-make-its-videos-stand-out/>.Facebook. “President Trump Says…” Facebook, 2017. <https://www.facebook.com/ajplusenglish/videos/954884227986418/>.Facebook. “Black Panther.” Facebook, 2017. <https://www.facebook.com/ajplusenglish/videos/820822028059306/>.Goldhaber, Michael. “The Attention Economy and the Net.” First Monday 2.4 (1997). 9 June 2013 <http://firstmonday.org/article/view/519/440>.Herrera, Linda. “Youth and Citizenship in the Digital Age: A View from Egypt.” Harvard Educational Review 82.3 (2012): 333–352.Jewitt, Carey.”Introduction.” Routledge Handbook of Multimodal Analysis. Ed. Carey Jewitt. New York: Routledge, 2009. 1–8.Jones, Rodney. “Technology and Sites of Display.” Routledge Handbook of Multimodal Analysis. Ed. Carey Jewitt. New York: Routledge, 2009. 114–126.Lee, Carmen. “Micro-Blogging and Status Updates on Facebook: Texts and Practices.” Digital Discourse: Language in the New Media. Eds. Crispin Thurlow and Kristine Mroczek. Oxford Scholarship Online, 2011. DOI: 10.1093/acprof:oso/9780199795437.001.0001.Lemke, Jay. “Multimodality, Identity, and Time.” Routledge Handbook of Multimodal Analysis. Ed. Carey Jewitt. New York: Routledge, 2009. 140–150.Luke, Allan. “Critical Literacy in Australia: A Matter of Context and Standpoint.” Journal of Adolescent and Adult Literacy 43.5 (200): 448–461.Oremus, Will. “Facebook Is Eating the Media.” National Post 14 Jan. 2015. 15 June 2017 <http://news.nationalpost.com/news/facebook-is-eating-the-media-how-auto-play-videos-could-put-news-websites-out-of-business>.———. “In Defense of Autoplay.” Slate 16 June 2015. 14 June 2017 <http://www.slate.com/articles/technology/future_tense/2015/06/autoplay_videos_facebook_twitter_are_making_them_less_annoying.html>.Paik, Nam June. “The Video Synthesizer and Beyond.” The New Television: A Public/Private Art. Eds. Douglas Davis and Allison Simmons. Cambridge, MA: MIT Press, 1977. 45.Reid, Alistair. “Beyond Websites: How AJ+ Is Innovating in Digital Storytelling.” Journalism.co 17 Apr. 2015. 13 Feb. 2017 <https://www.journalism.co.uk/news/beyond-websites-how-aj-is-innovating-in-digital-storytelling/s2/a564811/>.———. “How AJ+ Reaches 600% of Its Audience on Facebook.” Journalism.co. 5 Aug. 2015. 13 Feb. 2017 <https://www.journalism.co.uk/news/how-aj-reaches-600-of-its-audience-on-facebook/s2/a566014/>.Roettgers, Jank. “How Al Jazeera’s AJ+ Became One of the Biggest Video Publishers on Facebook.” Variety 30 July 2015. 1 May 2017 <http://variety.com/2015/digital/news/how-al-jazeeras-aj-became-one-of-the-biggest-video-publishers-on-facebook-1201553333/>.Shifman, Limor. Memes in Digital Culture. Cambridge, MA: MIT Press, 2014.Smith, David. “Trump Says ‘Everybody’, Not Just Australia, Has Better Healthcare than US.” The Guardian 5 May 2017. 5 May 2017 <https://www.theguardian.com/us-news/2017/may/05/trump-healthcare-australia-better-malcolm-turnbull>.Stöckl, Hartmut. “Typography: Visual Language and Multimodality.” Interactions, Images and Texts. Eds. Sigrid Norris and Carmen Daniela Maier. Amsterdam: De Gruyter, 2014. 283–293.Tandoc, Edson, and Maitra, Julian. “New Organizations’ Use of Native Videos on Facebook: Tweaking the Journalistic Field One Algorithm Change at a Time. New Media & Society (2017). DOI: 10.1177/1461444817702398.Youmans, William. An Unlikely Audience: Al Jazeera’s Struggle in America. New York: Oxford University Press, 2017.Zdenek, Sean. Reading Sounds: Closed-Captioned Media and Popular Culture. Chicago: University of Chicago Press, 2015.Zou, Yanni. “How AJ+ Applies User-Centered Design to Win Millennials.” Medium 16 Apr. 2016. 7 May 2017 <https://medium.com/aj-platforms/how-aj-applies-user-centered-design-to-win-millennials-3be803a4192c>.
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