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1
Dhamdhere, Sangeeta Namdev, Egbert De Smet, and Ramdas Lihitkar. "Web-Based Bibliographic Services Offered by Top World and Indian University Libraries." International Journal of Library and Information Services 6, no. 1 (January 2017): 53–72. http://dx.doi.org/10.4018/ijlis.2017010104.
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Bibliographical services are services related to the library collection and access to those collections, whether print or online. In modern libraries, these services are provided online through website. Many studies have been carried out to study application of web 2.0 tools and web-based services offered by the libraries. There is need to study the basic fundamental library services offered via the web or websites in modern libraries. In this paper author studied tops world and Indian libraries and prepared inventory of web-based bibliographic services offered by these libraries and analyzed the data in a quantitative way.
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Neshcheret, M. Yu. "Digital bibliography: The libraries in search of innovative bibliographic tools." Scientific and Technical Libraries 1, no. 7 (August 7, 2021): 33–50. http://dx.doi.org/10.33186/1027-3689-2021-7-33-50.
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The author discusses application of innovative digital technologies in library bibliographic services. The digitalization cannot be limited to collection digitization, development of digital collections and provision of digital access to these collections. Its essential task is to find integrated solutions in bibliographic activities based on innovative system comprised primarily of the big data technology, machine learning and artificial intellect. The author examines the potential of artificial intellect systems implemented in many foreign libraries. Their successful experience is very promising. The artificial intellect is used for retrieving relevant and reliable information, mining bibliographic metadata, creating standard bibliographic records and reference lists, designing chat-bots, automatic in formation distribution on user request, selecting key values from document array. With digital technology advances, the bibliographers will have to be directly in volved in designing systems, services, programs and apps to provide bibliographic and information products and services so that traditional bibliographical principles, values and ethics lay the foundation for and are preserved in innovative artificial intellect technologies.
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Bondarenko, Elena. "Modern Competencies of the Scientific Libraries Staff in References and Bibliographical Services." Ukrainian Journal on Library and Information Science, no. 5 (June 19, 2020): 144–47. http://dx.doi.org/10.31866/2616-7654.5.2020.205736.
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Jain, Priti. "Knowledge Management in Libraries and Information Centers: A Bibliometric Perspective." Advances in Social Sciences Research Journal 7, no. 4 (May 3, 2020): 431–53. http://dx.doi.org/10.14738/assrj.74.8164.
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The purpose of this paper is to provide a bibliometric perspective of Knowledge Management (KM) literature in libraries for the past 21 years (1998-2019), based on Web of Science core collection bibliographical database. The objectives of the paper are to examine a bibliometric profile of publications in the field of KM in libraries and analyze the emerging research trends in KM research in libraries and information centers through Keyword co-occurrence. This study used bibliometric and citation analysis methods to explore the profile and research trends in knowledge management research in libraries. A total of 83 sources were retrieved via Web of Science’s core collection database using the terms “Knowledge Management, Libraries, Information centers, librarians, information professionals”. Data was analyzed through Web of Science’s Clarivate Analytics, then exported to Microsoft Excel and VOSviewer for production of images and graphs. Findings revealed that the most research outputs were produced in year 2018 mostly in article forms and the University of South Africa led in contribution to knowledge management research in libraries. Findings also determined top 10 prolific authors and publishing sources; most research were produced by United States, followed by South Africa. As most KM research is carried out on perceptions, predictions and benefits of KM in libraries and information centers not on KM practice in libraries and its impact on the quality of library services. This has implication on KM practice in libraries and information centers. Practicing librarians are unable to apply KM emulating success stories and best practices of libraries and information centers. Bibliometric studies on KM are too general, and to the best knowledge of the researcher, none of them so far gives a clear view of research trends of KM in libraries. Hence, this might be the first study to fill this gap, which only analyzed a sample of documents which are more relevant to the scope of the study.
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Hilario, Ana B. Ríos, Tránsito Ferreras Fernández, and Diego Martín Campo. "From Bibliographic Records to Data." Information Resources Management Journal 27, no. 3 (July 2014): 28–41. http://dx.doi.org/10.4018/irmj.2014070103.
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The change that has taken place in the library environment with the application of linked open data technologies is analyzed. Thus, the main objective of this paper is twofold. First, the authors intend to describe this new environment from the perspective of the institutions called GLAM (galleries, libraries, archives and museum); and, second and more precisely, they analyze the change from traditional library records to the particular case of linked open bibliographic data. To attain the first part of this goal, they systematized the information found in the official sources that define the different concepts under study. To address the second part of that objective the authors examined the publication of two key documents: Library Linked Data Incubator Group: Use Cases, in particular the section referring to the bibliographic data cluster, and Linked Open Data-Enabled Bibliographical Data (LODE-BD). It is concluded that the main result of the conversion of bibliographic data to open linked data is that the data will be more visible and integrated with other services and therefore more likely to be reused by them.
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Rodrigues, Charles, and Angel Freddy Godoy Viera. "Criteria for adoption of e-books in libraries in the context of the paradigm of cloud computing." Information Discovery and Delivery 46, no. 3 (August 20, 2018): 161–72. http://dx.doi.org/10.1108/idd-02-2018-0006.
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Purpose This paper aims to propose criteria and indicators for the adoption of e-books in libraries in the context of the cloud computing paradigm. Design/methodology/approach This paper carried out bibliographical and documentary research and the application of a questionnaire. Sampling focused on five library managers and five e-book vendor managers. Findings A proposal is presented containing a set of three criteria and their respective indicators. The technology platform criterion consists of seven indicators: patron data privacy, patron data security, availability of services, accessibility of information in e-books, interoperability of the technology platform, digital preservation and portability of e-books. The criterion for the acquisition of e-books involves three indicators: forms of commercialization, acquisition models and selection of e-book titles. The criterion for the circulation of e-books is divided into two indicators: unlimited and limited use. In the unlimited use mode, there are no limits on the use of e-books. In limited use, there are 11 levels of permissions: available copies, number of loans under each license, duration of the license, interlibrary loan, reading only in digital format, reading online via streaming only, download on the patron’s device, content printing, loan according to the patron’s identity, reservation services and renewal services. Practical implications This paper provides a set of criteria and indicators that can aid in the construction of policies and the development of collections, programs and projects directed toward the use of e-books in libraries. Originality/value This paper contributes socially by presenting a proposal that can support policies of evaluation and development of collections, projects, programs and actions around the adoption of e-books in different types of libraries.
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Molnár, Tünde Lengyel. "Trend Analysis of Technologies Supporting the Availability of Online Content: From Keyword-Based Search to the Semantic Web." Acta Universitatis Sapientiae, Communicatio 7, no. 1 (December 1, 2020): 92–106. http://dx.doi.org/10.2478/auscom-2020-0007.
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Abstract The era of Web 1.0 implied the connection of web-based documents via links, which enabled search engines to scan for information and guarantee the search and availability of webpages. Web 2.0 represented the next evolutionary stage. Known as the collaborative web, the emphasis in this case was on the establishment of services and content by the community. Search options were complemented with labelling and frequently undesirable clickstream analysis coupled with push technology-supported information provision. The semantic web is a revolutionary development, which, in addition to processing information by humans, assures the readability of datasets by machines and facilitates communication between devices. In order to promote data and information processing by machines, the semantic web relies on a special ontology allocating the respective meaning to the given data along with relying on the global indexing and naming schemes of the web. Several ontologies emerged with differing basic guidelines while displaying compatibility to the RDF standard ranging from the more semantic description of bibliographical data in libraries to the description of information gained from social networks and human conversations. While Web 3.0 is often used interchangeably with the semantic web, the former one with its intelligent server function exceeds the semantic web. We have to ask ourselves, however, whether we can rely on the accuracy of the obtained data, and we must explore what progress have libraries – expected to increase reliability – made regarding the implementation of semantic data storage.
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Maystrovich, Tatiana V. "Theoretical Basis for the Development of National Standard “Library and Information Services of the Scientific Library. Types, Forms and Modes of Provision”." Bibliotekovedenie [Library and Information Science (Russia)] 68, no. 5 (November 27, 2019): 465–74. http://dx.doi.org/10.25281/0869-608x-2019-68-5-465-474.
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The article presents substantiation of the theoretical provisions underlying the National Standard GOST R 7.0.104—2019 “SIBID. Library and information services of the scientific library. Types, forms and modes of provision”. The author proves the expediency of applying cluster approach, allowed to consider the library and information service in terms of its content (type), form and modes of provision to users. The article demonstrates possibility of applying Standard not only to scientific libraries, but also to the libraries of other types. Definition of library and information service in the standard makes it possible to understand it as a specific result of library services and information activities of the library. The standard determines five types of services: library, bibliographic, information, bibliometric, consulting. Some of them are common to all types of libraries, but bibliometric services are specific feature of scientific libraries. Each type of services is implemented in one form or another, under which the standard refers to the method of providing library and information services in the framework of the existing scientific library organization of library and information services.Forms of library services: loan of a document for temporary use; transfer of its contents by copying; providing the possibility to familiarize with documents. Bibliographic services are implemented in the form of message containing reference or bibliographic advice on request, bibliographic list of publications and bibliographic products. Scientific libraries compose thematic or subject field indexes, lists of publications of individuals and collectives, lists with references to the works of specified persons and collectives. Bibliographic services include improving bibliographic literacy, training of users to create a bibliographic record, the formation of bibliographic apparatus of scientific and educational works. The recognized forms of information services are providing users with information products and full-text information, selected and systematized in accordance with the certain criteria. The prerogative of mainly academic and university libraries are bibliometric services, while the forms of their provision are quite diverse and depend on the degree of proximity of the scientific library directly to the research process and distribution of work in the structure of the research Institute. The standard establishes the following bibliometric services: providing user with formalized performance indicators of scientific work, creation of analytical product based on bibliometric and scientometric studies, checking of scientific works for incorrect borrowing. Consulting services are available in most libraries, but in scientific libraries there is added scientific advice on the design of scientific papers, normative, regulatory and administrative documents, presentation of results of individual research activities. The module includes not only the forms of services, but also the parameters specifying their provision: frequency, reason for rendering, targeting, economic characteristics, service location. Another contour of the module is the mode of providing and receiving services, which does not affect its essence, but may adjust its demand. Modes are characterized by the degree of independence of the user, synchronization of the order, execution and receipt of services, frequency of service, means and channel of communication. The article focuses on the service approach to library and information services. The intermediate version of the standard included the section “Service options” (on the ways to improve the comfort of obtaining library and information services by the user, based on his individual preferences), removed in the final version due to insufficient elaboration of the problem. In conclusion, the author notes that National Standard allows bring the service of scientists to their real needs and requests. As a perspective, the paper calls the development of Standard defining the mandatory range of services for libraries of each type and kind, as well as criteria for their qualitative assessment.
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Haglund, Lotta, and David Herron. "Reference Services in Australian Academic Libraries are Becoming More Multifaceted." Evidence Based Library and Information Practice 4, no. 3 (September 21, 2009): 56. http://dx.doi.org/10.18438/b81905.
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A Review of:
Burke, L. “Models of Reference Services in Australian Academic Libraries.” Journal of Librarianship and Information Science 40.4 (2008): 269-86.
Objective – To investigate the current organizational models for reference work in Australian academic libraries, and how these reference services are staffed.
Design – Mixed methods.
Setting – Academic universities in Australia.
Subjects – Forty Council of Australian University Librarians (CAUL) member libraries.
Methods – A literature study was undertaken to (1) find a definition of reference services and (2) explore the development of reference service models over time. Statistics from the CAUL member libraries were studied for trends in student population and number of academic and library staff. A web-based survey, with questions based on the findings in the literature study, was then distributed to the 40 Australian university libraries in 2006.
Respondents were asked when the library commenced different reference services in five areas: formats in which the library received and responded to reference queries, information literacy, subject specialization, liaison activities, and collection development. Respondents also answered questions about the organization of the reference department, including: whether they had a separate or integrated model; the size of the reference collections; if they had a librarian dedicated to supporting students studying in remote or distant mode; if the interlibrary loans department was part of the suite of reference services; and if they had a mission or statement of purpose for their reference services department.
Main Results – Based on the literature study, the working definition of reference services (1) for the project was “all activities which assist in providing relevant and appropriate information services to patrons” (270), including:
• All interactions with patrons to assist them in their searches for information in all media types.
• All training by librarians of patrons to be able to access information for themselves.
• Activities to help the library stay informed of relevant developments, such as establishing and maintaining relationships with patrons.
The literature study also revealed (2) a shift from the traditional reference service model, focused on the reference desk and the services delivered from that location, to new models involving “consolidation of reference service points, establishment of tiered reference, reference by appointment, reorganization of reference departments, and limiting services to primary users” (271).
The core aspects of reference services have changed little over time, including face-to-face reference work, print collection development, bibliographic instruction, and attending meetings. In some aspects, however, there has been a shift in emphasis, e.g., in bibliographic instruction from the teaching of tools to the teaching of information literacy. In addition, reference work has come to include “going out to users,” or academic liaison work, as well as research consultation as a general way to assist undergraduate student in getting started on assignments and projects.
The Web-based survey (n=40, response rate 87.5%) showed that 32.4% of libraries have an integrated inquiry point which incorporates information queries and other queries that are not necessarily related to traditional library reference services (272, Table 1). This survey result supports the findings of the literature study in showing a trend of library services moving away from the traditional reference desk.
A majority of the responding libraries still retained a separate reference department, but a significant number of libraries have developed departments incorporating reference services with other library services. Those that retained the separate department varied in how they described services to patrons, the most common name being Information Services, a more user-friendly and descriptive name.
In staffing the reference service, the respondents were asked to indicate the classification level of their staff using the Higher Education Worker (HEW) scale (an Australian salary scale, based on competencies, minimum 1 / maximum 10). Staff spans a variety of levels (4-10), the most common level being HEW6, a level where all libraries had staff. This indicates that a large part of reference staff in Australian academic libraries are highly qualified.
The shift in higher education, resulting in greater numbers of students and fewer staff (including librarians), has in many libraries resulted in a more flexible organization of reference services, and the utilization of staff from other sections of the library for manning the reference service point. There is also evidence of how the changing student population leads to changing demands for library facilities and services, e.g. a decrease in the traditional complex reference questions, as well as in over the counter loan transactions, and an increase in more general queries.
Conclusion – Reference services in Australian academic libraries are becoming more flexible and integrated (although the definition for integrated is still unclear), in part as the result of client demand, and in part due to decreased funding. The author sees an emerging role for reference librarians in helping patrons to navigate the increasingly complex information environment, and to assist in developing the skills to critically evaluate the information they access for authoritativeness and appropriateness.
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Buckland, Michael Keeble. "Library technology in the next 20 years." Library Hi Tech 35, no. 1 (March 20, 2017): 5–10. http://dx.doi.org/10.1108/lht-11-2016-0131.
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Purpose The purpose of this paper is to examine the agenda for library technology for the next 20 years. Design/methodology/approach A long-term historically based analysis of the evolving roles of librarians and library technology, especially the catalog. Findings The rise of standardized cataloging codes, communications formats, bibliographical utilities, and software for online searching constitutes a great triumph in universal bibliographical access for everybody. But each reader is unique and no-one is “everybody” so a uniform service is not ideal for all. The ideal librarian knows both the collection and the readers. The catalog is a guide to the collection and a surrogate for the librarian. The librarian understands the readers. The development of library technology will remain significantly incomplete until the uniqueness of each reader is accommodated. Some ways to do that are noted. Research limitations/implications Research and development should focus on relating the uniqueness of individuals to the uniformity of services provided. Practical implications Strategic directions are indicated. Originality/value Provides a perspective on the development of library service in terms of changing relationships between technology and librarians.
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Chesnyalis, P. A. "USE OF ALTMETRICS IN BIBLIOGRAPHIC SERVICES." Proceedings of SPSTL SB RAS, no. 1 (March 6, 2020): 79–85. http://dx.doi.org/10.20913/2618-7515-2020-1-79-85.
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Potentiality of using altmetrics in the academic library bibliographic services is examined. Free altmetric services such as Altmetric bookmar klet and tracking online-news about scientific articles (Paperbuzz, PLOS Article Level Metrics) and others are reviewed.90 foreign and 30 Russian publications for the period of 2012 – 2019, which are dedicated to altmetric researches of works in library science or using altmetric tools in library activities, have been submitted to content analyses. Information and analytical systems such as Scopus, Web of Science and Russian Index of Scientific Citing (RISC) are its sources.The main directions elicited in foreign publica tions are as follows: altmetric analysis of publications, comparison of altmetric indica tors with traditional ones, investigation of cases concerning provision of scientific activi ties with ailtmetric data, altmetrical analysis of online libraries and repositories, use of altmet ric facts for acquisition needs. The main directions elicited in Russian publications are as follows: altmetrics as an indicator of scientific influence, provision of librarians and researchers with information about altmetric opportunities, provision with altmetric infor mation from licensed databases. Libraries have an opportunity to generate altmetric informa tion, possibility of generating altmetric infor mation by libraries. The language barrier, paucity evidence about Russian publications, provoke doubts about favors of using altmetric information reduce Russian users’ interest to alternative metrics.The described possible scripts of Russian scientific libraries`work with altmetrics are as follows: provision of users with specialized altmetric services by analogy with services on defining traditional indicators of publication activities, generation of own altmetric informa tion. Informing about possibility of using altmetrics is important for referencebibliographic servicing practice. For lack of direct inquiries for alternative metrics, they could be one of information criteria for thematic search or preparation of reviews.
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Lowery, John. "Online bibliographic Services from The British Library's National Bibliographic Service." Information Services & Use 17, no. 4 (October 1, 1997): 273–77. http://dx.doi.org/10.3233/isu-1997-17407.
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Fahrizandi, Fahrizandi. "Pemanfaatan Teknologi Informasi di Perpustakaan." Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi 4, no. 1 (May 11, 2020): 63. http://dx.doi.org/10.29240/tik.v4i1.1160.
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The title of this article is the use of information technology in the library, this paper aims to explain what are the reasons for the use of information technology and the constraints of the use of information technology in libraries and what are the competencies of librarians in the information technology era. The results of the analysis of the literature, it is important to take advantage of information technology in the library. The reasons for using information technology are easier catalog search, users can search catalogs from outside the library, better information services, easily edit bibliographic information, make more space in the library, and increase library images. Constraints in applying information technology, namely the loyal librarian of conventional services, the low quality of human resources, and the lack of information technology tools. Librarians in the era of information technology must have the capabilities of soft competency and hard competency.
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Paramonova, I. E. "Positioning sci-tech library in local environment." Scientific and Technical Libraries, no. 11 (January 16, 2021): 133–46. http://dx.doi.org/10.33186/1027-3689-2020-11-133-146.
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The author demonstrates the dependence of sci-tech library’s functions and services from its role in the structure of its mother organization. Sci-tech libraries act as independent divisions or a unit within the larger department. In the latter case its activities are less visible therefore it has to demonstrate its efficiency and input to the division or organization. The experience of the Sci-tech Library of Krylov State Research Center (KSRC) is discussed. The library is a structural unit of the Information and Publishing Center. The partnership between the publishing unit and the library determines the efficiency of collaboration within the division which is evidenced by the contribution of the Sci-tech Library to the publishing process; thus, the Library provides bibliographies to the scholarly papers to be published. The author demonstrates that the professional knowledge and expertise of librarians make the library an equal partner, and that the traditional library function is positioned as a unique service. The author also discusses the problems of information culture of professionals, in particular their carelessness toward bibliographic references. The examples are given of frequent problems researcher authors face when providing references. The prospective vectors of the Sci-tech Library’s education activities are analyzed.
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Lehmann, Klaus-Dieter. "European National Libraries and the CoBRA Forum of the EU Libraries Programme." Alexandria: The Journal of National and International Library and Information Issues 8, no. 3 (December 1996): 155–66. http://dx.doi.org/10.1177/095574909600800302.
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The Conference of European National Librarians (CENL), conscious of its responsibility both to preserve and to provide access to books and information in an increasingly electronic world, is involved in two extensive European Commission (EC) programmes to serve these ends. These are managed by a Forum of eight national libraries. The first is CoBRA (Computer and Bibliographic Record Actions), which established four task groups to study respectively improved European bibliographic services, user needs for bibliographic products, networked record distribution and re-use, and promotion of data sharing. Three new task groups are looking at new models for bibliographic services, networked national bibliographic services, and the long-term availability of electronic publications. A new programme called CoBRA+ is due to run through 1996 and 1997; as well as continuing CoBRA work it is widening its focus to include collection-based services, with emphasis on resource sharing, user needs and the use of communications networks. There are two main task groups, one concerned with the area of metadata and bibliographic access, the other with electronic publications and digital resources, including legal deposit and storage. Eight specific projects, ranging from networking name authority files to the development of a new relationship between publishers and national bibliographic agencies for the control of electronic publications, are briefly described.
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Downey, Kay. "Not my father’s auction catalog database! SCIPIO, 1980 to 2003." Art Libraries Journal 29, no. 2 (2004): 17–22. http://dx.doi.org/10.1017/s0307472200013560.
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Thirty years ago new computer technology made it possible for libraries to develop co-operative solutions for technical services. It was at that time that a small group of art librarians worked together to create SCIPIO – the Sales Catalog Index Project Input Online – in an innovative effort to streamline bibliographic control over their auction sales catalog collections. Driven by advancing technological changes and the move toward standardization, the database has since evolved to become the most comprehensive source for bibliographic control and access for auction sales catalogs.
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Dennie, Danielle. "The provision of bioinformatics services in Canadian academic libraries." Journal of the Canadian Health Libraries Association / Journal de l'Association des bibliothèques de la santé du Canada 31, no. 3 (July 24, 2014): 99. http://dx.doi.org/10.5596/c10-028.
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Introduction – This article describes the level of bioinformatics services offered by academic libraries across Canada. It also assesses faculty use of bioinformatics resources and the need for library bioinformatics services at one academic institution, Concordia University. Methods – To assess the level of bioinformatics services at Canadian universities, a survey was sent to life and health sciences librarians at English-speaking Canadian universities comparable to Concordia University. To assess faculty use of bioinformatics and the need for bioinformatics instruction, another survey was sent to faculty of the Centre for Structural and Functional Genomics at Concordia University. Results – Approximately one-quarter of librarians surveyed provided services such as online research guides for bioinformatics resources, workshops, or online tutorials. Individual consultations with students were infrequent. The majority of the libraries where bioinformatics services were offered were at universities with a medical school. The faculty survey indicated that Concordia Centre for Structural and Functional Genomics researchers are heavy users of bibliographic and bioinformatics databases, using at least one of these databases on a daily basis. Most faculty members learned how to use bioinformatics databases on their own and regularly teach the use of these databases to their students or colleagues. Nevertheless, faculty at Concordia seem to be open to some form of collaboration with the library for the provision of bioinformatics services. Discussion – Although librarians can participate in the teaching of bioinformatics database skills, library services in bioinformatics at Canadian university libraries are still in the embryonic phase. Librarians should be trained in the use of these databases to increase their confidence and expertise and to help them market these skills to faculty and students.
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Lewis, Peter. "Cost Savings and Service Strategies in the British National Bibliographic Service." Alexandria: The Journal of National and International Library and Information Issues 1, no. 2 (August 1989): 17–26. http://dx.doi.org/10.1177/095574908900100203.
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The British Library launched in 1986 a Catalogue Action Plan to deal with the long-term prospect of declining financial and manpower resources, the absence of growth in the market for its services, an unacceptably large backlog of uncatalogued materials, and a steadily increasing annual output of British publications to be catalogued. The initial phase of the Plan was designed to contain staff costs by reduction and simplification in data content in BNBMARC and other British Library records, predicating their future use primarily in an online (OPAC) environment. It has had significant success for the British Library's aims in the first full year of implementation, but it has raised questions of the cost-benefit in centralized cataloguing services for the library community, in respect both of the costs and sizing of OPAC systems in local libraries and of the necessity of sustaining indefinitely the high cost of adherence to international standards established before OPACs, the CD-ROMs and OSI had changed the technology.
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Tewell, Eamon C. "Accurate Answers to Reference Queries May Be Provided Less Frequently Than Expected." Evidence Based Library and Information Practice 5, no. 4 (December 17, 2010): 125. http://dx.doi.org/10.18438/b8zw4x.
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A review of:
Hernon, P., & McClure, C. (1986). Unobtrusive reference testing: The 55 percent rule. Library Journal, 111(7), 37-41.
Objective – To determine the number of government documents reference questions that are answered correctly by professional library staff.
Design – The authors utilized unobtrusive reference testing: reference queries posed to library personnel who were unaware they were being evaluated. As opposed to other designs that require the researcher’s presence in the setting, unobtrusive testing utilizes proxies to administer test questions to the subjects, reducing the possibility of reporter bias.
Setting – Twenty-six public and academic libraries participating in the U.S. Government Printing Office Depository Program located in the Western, Southern, and Midwestern United States. The Federal Depository Program consisted of 1400 libraries at the time of the study. One public and one academic library were chosen for each city.
Subjects – Reference and government documents librarians. These two staff types were selected in order to compare the accuracy of each group’s responses to the queries.
Methods – A set of 15 predetermined factual and bibliographic questions were developed by the authors and administered to library staff respondents by proxies. Government documents were selected as the foundation for the test questions. In selecting federal depository libraries for their sample the authors could ensure all queries may hypothetically be answered using U.S. Government Printing Office documents, as all of the libraries would hold the resources in question.
Graduate students enrolled in the University of Arizona and University of Oklahoma library science programs were trained by the authors to serve as proxies. The proxies posed as library users and administered the set of queries at each selected library. Reference librarians and government documents librarians were tested separately, receiving seven and eight questions respectively at each library visited. Over a four-month period a total of 390 questions were posed and their answers recorded.
Main Results – The respondents correctly answered 241 of 390 queries (62 percent). Government documents librarians accurately answered 65 percent of questions, while reference librarians successfully responded to 59 percent. Hernon and McClure derived the “55 percent rule” for reference accuracy from these results and previous unobtrusive studies conducted by both the authors and other researchers. This body of research estimates the rate of accurate answers of factual and bibliographic questions to be between 50 and 62 percent.
Data regarding the “interview and search process” (I&S), defined as the activities between the time a query was posed and when a resolution was provided, also yielded intriguing findings. Regardless of the question asked, the average I&S duration was three to five minutes. Two-thirds of the accurate answers were supplied within three minutes, and 89 percent within five minutes of the initiation of I&S. The duration of I&S did not vary significantly by library type or librarian type.
Reasons for the provision of inaccurate answers included providing the wrong data (64 percent of instances), responding with “don’t know” and ending the interaction (20 percent), or claiming the library did not own a source that would answer the query (15 percent). Other findings included the fact that respondents infrequently offered referrals, which took place in 17 percent of all interactions, and that the three geographic regions studied had an even distribution of correct answers.
Conclusions - Based on their research results as well as those of similar unobtrusive studies, the authors propose two rules regarding reference assistance that apply to public and academic libraries. First, reference librarians correctly answer approximately 55 percent of factual and bibliographic queries received (the 55 percent reference rule). Second, librarians spend no more than five minutes on most factual and bibliographic questions (the five-minute answer rule).
Ultimately, Hernon and McClure recommend reevaluating the centrality of reference services to library operations. If trained professionals are unable to answer more than 60 percent of factual questions correctly, should reference services continue to receive such considerable staffing and funding? Or, alternatively, should libraries increase efforts to improve the accuracy of answers? The authors close by challenging the profession to address the need for strategic assessment of reference effectiveness.
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Jauslin, Jean Frédéric. "The Swiss National Library." Alexandria: The Journal of National and International Library and Information Issues 4, no. 3 (December 1992): 187–95. http://dx.doi.org/10.1177/095574909200400304.
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This Swiss National Library, which dates from 1894, initially had the function of collecting Helvetica; later the construction of a union catalogue and the creation of a central information service were added to its responsibilities. It achieved much success, but from the 1970s reduced funds and a lack of foresight severely eroded its standing and role. Following the appointment of a new Director in 1990, a team of experts in information and technology was formed, a general review of the library's strengths and weaknesses was carried out, and an automation programme was started. A new policy has had to be defined for the role of a national library in a federal state. It is proposed that the library's responsibilities should include all kinds of information resources, and give equal attention to conversation and the provision of services, the latter particularly as an information centre for material of Swiss interest. Greatly increased funds and staff are being sought. A revision of the law relating to the National Library has been submitted to Parliament; this defines its collection policy (including legal deposit, which the library has not hitherto had) and prescribes its bibliographic services. These developments should lead to the regaining of a prominent position for the library and thence to a national coordination plan for Swiss libraries. The National Library will seek solutions for the problems posed by multilingualism. It will also look for cooperation with other national libraries in Europe.
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Koot, Geert-Jan. "The Art Discovery Group Catalogue: a new and freely-available tool for art historical bibliographic research." Art Libraries Journal 40, no. 3 (2015): 41–48. http://dx.doi.org/10.1017/s0307472200000341.
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As project manager of the Art Discovery Group Catalogue project, and on behalf of the artlibraries.net committee, Geert-Jan Koot explains the development of the Art Discovery Group Catalogue. This discovery service powered by WorldCat is a new, separate project developed by the Online Computer Library Center (OCLC) in Europe for art libraries, which became officially available on May 1st 2014. The project has been accepted within the international Future of Art Bibliography (FAB) initiative of the Getty Research Institute as its bibliographic component. The fact that the system is being developed in Europe provides an excellent equilibrium between Europe and America within the project. Following the invitation to participate, over 80 libraries have so far expressed interest, of which 60 have joined the catalogue. This project is a major step in one of the FAB goals of making art bibliographical information available worldwide through collaboration.
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Seikel, Michele. "Guest Editorial: The Pivot to E." Library Resources & Technical Services 60, no. 4 (October 7, 2016): 218. http://dx.doi.org/10.5860/lrts.60n4.218.
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In 2004, Deanna Marcum, associate librarian for library services at the Library of Congress (LC), gave an address titled “The Future of Cataloging” in which she detailed the many ways that the Internet had already changed research for students. She asked whether, in light of the increasing power of search engine indexing, digital resources should receive the same careful, detailed bibliographic description as printed materials. At that time, Google and several large research libraries were involved in the massive digitization project that became Google Books. Since then, other large digitization projects have combined to produce full-text digital versions of a great deal of the contents not under copyright of many research libraries.
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Sauvageau, Philippe. "La Bibliothèque Nationale du Québec." Alexandria: The Journal of National and International Library and Information Issues 10, no. 2 (August 1998): 105–29. http://dx.doi.org/10.1177/095574909801000203.
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Created in 1967, the Bibliothèque nationale de Québec exists to collect, conserve and disseminate the published documentary output of the province, foreign documents about Quebec and works written by authors from Quebec. All forms of document - including maps, music, posters, art reproductions, software and microforms - are collected, by legal deposit, purchase or exchange. As well as the national bibliography, the BnQ publishes a wide range of bibliographic lists and indexes, and various works on the conservation of collections. It allocates ISBNs to Canadian francophone authors, participates in the Canadian CIP programme, and maintains numerous links with other national libraries and international francophone libraries. Recent developments include an integrated bibliographic computer system based on the UTLAS server in Toronto and the software suite Best Seller; the creation of a Web site for promoting and allowing access to its services; and the expansion of the library's physical resources through major building and refurbishment work, allowing significant increases in both conservation and dissemination activities.
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Sibul, Mari. "The Fine Arts Information Centre of the National Library of Estonia." Art Libraries Journal 26, no. 1 (2001): 12–15. http://dx.doi.org/10.1017/s0307472200011986.
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Key to the provision of art information in Estonia is the National Library’s Fine Arts Information Centre, offering services to some 60,000 visitors each year as well as producing the national bibliographic databases of maps, posters, postcards, sound recordings and sheet music. But co-operation with other major art libraries in Estonia is also flourishing, beginning with the selection of new material for the art and architectural history collections in consultation with scholars in other arts organizations, and culminating in 1999 in the foundation of the Estonian Art Libraries Society. This year, Estonian Book Year, marking the 475th anniversary of the very first known Estonian book, seems an excellent opportunity to describe what is happening in art librarianship in this country.
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Litvinova, Nataliya. "How the users find science journal articles in the digital environment." Scientific and Technical Libraries, no. 1 (January 24, 2019): 30–39. http://dx.doi.org/10.33186/1027-3689-2019-1-30-39.
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The author discusses the most popular search services for science articles retrieval — which make the main information source for modem researchers. Based on the findings of the global sociological study of over 40,000 respondents, the services most popular with the users are compared. Among the most frequently used are: abstracted bibliographic databases, science retrieval services, global general search services, libraries’ www-sites, publishers’ www-sites, journals www-sites, and social networks. The author analyzes libraries’ potential for tuning popular services for the users to transit from brief article descriptions (bibliographic records) to their full texts available through subscriptions. To unify the exchange mode and formats, the requirements documents by the National Information Standards Organization (NISO) regulate data exchange between content providers (publishers and aggregators), discovery services developers and the libraries. Integration of Russian journal resources into the global exchange infrastructure is hindered by incompleteness and inconsistency of the metadata being provided. Meanwhile such integration is vital for Russian science article visibility and citation. The author also emphasizes the importance of the standardized data exchange between Russian content providers, discovery services, and the libraries.
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Goncharova, Victoria. "The diversity of lexicographic references." Scientific and Technical Libraries, no. 7 (July 1, 2018): 32–42. http://dx.doi.org/10.33186/1027-3689-2018-7-32-42.
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Based on the author’s detailed analysis of the archive of completed references, the specific classification of lexicographic references is introduced. The virtual lexicographical references are the result of joint efforts of bibliographers and lexicographers. This type of reference holds a specific place in bibliographic reference user service. Polyfunctionality and specific diversity make information specific features of this type of references. The focus is made on the subtypes of the lexicographic references; the examples are provided. Potential lexicographical and bibliographic services are suggested for the libraries’ virtual environment to support user self-education and self-service and intensive use of lexicographic information. The article is complemented by the table to present the classification of lexicographic virtual references.
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Sobha Rani, J. "A Study on Marketing Strategy for Library Resources and Services with Special Reference to Sree Vidyanikethan Engineering College, Tirupati, Andhra Pradesh." Indian Journal of Information Sources and Services 9, S1 (February 5, 2019): 51–56. http://dx.doi.org/10.51983/ijiss.2019.9.s1.564.
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This paper is to examine the marketing of Library Resources, Services and Products to the Engineering college students. This paper expounds the concept of marketing in the libraries and reveals the posture and deportment of library professionals regarding the marketing concept in India. Now a day with the help of Information technology many libraries and information centers has their own websites on which all kind of material is accessible with its bibliographic details and mechanism to promotion and marketing of services. Technology has changed the spectrum of service oriented organizations to impress, assess and quench the quests of information seekers. To harness the dynamic technological changes, it is inevitable for libraries to use social media tools for marketing their library and information science products and services. Accordingly by accepting and adopting these new means, the information hubs can outreach and tap those potential or casual information seekers who due to reluctance or any other good reason are still not approaching and using the wide array of library products and services.
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Mashentseva, Ludmila P. "Valuable Research on Bibliographic Aspects of Social Memory of the Russian State Library." Bibliotekovedenie [Russian Journal of Library Science] 70, no. 4 (September 10, 2021): 395–400. http://dx.doi.org/10.25281/0869-608x-2021-70-4-395-400.
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This is a review of the bibliographic index “Bibliographic Activity of the Russian State Library” released by the publishing house “Pashkov Dom” in 2021. The new index has been drawn up by the experts from the Research Department of Bibliography of the Russian State Library (RSL). This unique book serves as a social memory of one of the largest libraries both in this country and worldwide. We might regard this information resource as a kind of chronicle of the RSL Reference and Bibliographic Service, which celebrated its 100th anniversary in 2018. The structural and substantive analyse of the methodological features of the index as well as the criteria for the selection of material have been carried out. The publication consists of two parts (“Literature on the bibliographic activity of the library” and “Publications of the library on bibliographic theory and practice”) and includes 1709 bibliographic records.The book can be used as an example for creating similar works, and it is a comprehensive toolkit for scientometric analysis of the library’s bibliographic activity.
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J. Kinslow, Kenneth. "International borrowing: roads less traveled." Interlending & Document Supply 42, no. 2/3 (August 12, 2014): 115–19. http://dx.doi.org/10.1108/ilds-01-2014-0007.
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Purpose – This paper aims to highlight the characteristics of the bibliographic discovery and delivery processes that can either facilitate or impede attempts to borrow materials from overseas libraries. The experiences described represent the perspective of a typical Interlibrary Loan (ILL) practitioner in the USA. Design/methodology/approach – The author draws on his own personal experience with interlibrary borrowing at a major private university research library in the USA. Findings – From a US perspective, the ideal means of obtaining materials from overseas libraries is to locate a potential supplier in Online Computer Library Center (OCLC) WorldCat and use the same system to manage the entire ILL request process. Large union catalogs such as the Karlsruhe Virtual Catalogue are suitable alternatives, as are services specializing in publications from certain countries or regions such as the East Asian Gateway Service or the Global ILL Framework (GIF). The least desirable option is to search and request materials directly through an individual library’s Web site, although the experience can be greatly enhanced through the use of well-designed English language interfaces, easy payment options such as International Federation of Library Associations (IFLA) vouchers or credit cards and electronic delivery whenever possible. Originality/value – This article would be of value for any ILL practitioners in the USA who are involved in borrowing or would like to borrow materials from overseas libraries.
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M. Keenan, Teressa. "Resource description and access: cataloging standards affect reference service." Reference Services Review 42, no. 3 (August 5, 2014): 446–66. http://dx.doi.org/10.1108/rsr-04-2014-0008.
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Purpose – The aim of this paper is to highlight the relationship between cataloging data and reference service and the importance of including reference librarians, in general resource description and access (RDA) training. Design/methodology/approach – A literature review and the author’s experiences related to implementing RDA are presented with minimal cataloging jargon to help librarians better understand the effects of cataloging standards on reference service. Findings – There is a noticeable lack of research and training related to RDA for audiences beyond technical services. More research is needed to determine how users are interacting with the catalog, how bibliographic data is supporting their discovery and access, what, if any, obstacles reference librarians encounter as a result of RDA and how future iterations of RDA may open bibliographic data to communities beyond the library. Originality/value – This paper is one the few that discuss how RDA may affect reference service. It will be useful for providing librarians with a general understanding of the relationship between cataloging and reference and may serve as a starting point for further research.
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Sukiasyan, Eduard. "New standards in 2019." Scientific and Technical Libraries, no. 1 (January 24, 2019): 80–85. http://dx.doi.org/10.33186/1027-3689-2019-1-80-85.
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The purpose of the article is to inform and prepare libraries for the introduction from January 1, 2019 of the five State standards of the Russian Federation System of standards of information, librarianship and publishing: GOST R 7.0.64–2018 (ISO 8601: 2004) “Representation of dates and times. General requirements"; GOST R 7.0.102–2018 “Collection development profile for research libraries. Structure. Indicators of receipt of the documents"; GOST R 7.0.87–2018 “Book monuments. General requirements"; GOST R 7.100–2018 “Bibliographic record. Bibliographic description. General requirements and rules”; GOST R 7.0.103–2018 “Library and Information Services. Terms and Definitions". Given the general characteristics of their content. GOST R 7.0.64– 2018 (ISO 8601: 2004) should be known to all librarians. In GOST R 7.0.87– 2018 the definition of a “book monument” is given and the general requirements for the work of the staff of the relevant departments of scientific libraries are set out. GOST R 7.100–2018 will replace one of the most well-known standards 7.1–2003 and will require special attention from the library community. For the first time, GOST R 7.0.102–2018 regulates the requirements for the preparation of the most important document determining the acquisition policy of scientific libraries, the acquisition profile. GOST R 7.0.103–2018 complements the dictionary of library standardized terminology with hundreds of new terms. Most of them are constantly used in everyday practice.
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Yao, Xiaoxia, Lijun Zeng, and Qiang Zhu. "Evaluating CALIS interlibrary loan and document delivery: the MML plan." Interlending & Document Supply 42, no. 2/3 (August 12, 2014): 92–97. http://dx.doi.org/10.1108/ilds-01-2014-0006.
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Purpose – This paper aims to report on the methodology and findings of the China Academic Library and Information System (CALIS) Model Member Libraries (MML) plan which evaluated the success of interlibrary loan and document delivery (ILL/DD) services among 71 CALIS member libraries. Design/methodology/approach – CALIS constructed an evaluation instrument consisting of a set of primary and secondary performance indicators, which were used to assess participating libraries in a number of areas such as the number of bibliographic holdings contributed to the union catalog, the number of qualified professional staff dedicated to ILL/DD, the amount of training provided for library staff and end-users, request volume, fill rate, turnaround time and user satisfaction. Findings – CALIS has implemented the evaluation with the purpose of better understanding ILL/DD service among its member libraries. The evaluation has achieved the expected targets and improved service performance as originally planned. The performance measures provide a basis for the MML to compare their ILL/DD service performance with another similar institution. Originality/value – According to the evaluation, the major objectives of MML on ILL/DD service are summarized.
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Omeluzor, Saturday U., and Gloria O. Oyovwe-Tinuoye. "Assessing the adoption and use of integrated library systems (ILS) for library service provision in academic libraries in Edo and Delta states, Nigeria." Library Review 65, no. 8/9 (November 7, 2016): 578–92. http://dx.doi.org/10.1108/lr-01-2016-0005.
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Purpose The purpose of this study is to investigate the use of integrated library system (ILS) in academic library operations in Edo and Delta states, Nigeria. Design/methodology/approach This study adopted a descriptive survey research design. Total enumeration was used since the population consisting 88 academic librarians in Edo and Delta states is not large and was considered appropriate to achieve the purpose of this study. Questionnaire titled “Assessment of adoption and use of Integrated Library Software (ILS) for library service provision in academic libraries in Edo and Delta States, Nigeria” was used. Before the administration of the questionnaire on the respondents, face validity was carried out to test the validity of the questions. The questionnaire was given to experts in the Department of Information Resources Management, Babcock University, Ilishan-Remo, Ogun State who validated, resolved defects and modified the questionnaire. Findings This study showed that there is a general non-use of ILS in academic libraries in Delta state. Findings revealed that three of the four academic libraries in Edo State adopted library software in their library operations except Ambrose Ali University Library, Ekpoma. Findings further showed that the ILS that were used in academic libraries in Edo State are effective. It also revealed that ILS is effective for accessing books and other library materials, retrieval of materials, bibliographic search and provision of links to external databases. Finding also indicated that among the library software that were used in academic libraries in this study, only Koha ILS has the capacity to link to external databases. Practical implications The use of ILS in academic library operation is critical. Its adoption and use to a large extent positively affect the library and its users. Non-adoption and use of ILS in most academic libraries is a setback to delivery of quality library services to clientele. Originality/value This study is the first that assessed the adoption and use of ILS in academic libraries is Edo and Delta states. It exposed the level of adoption and utilization of ILS in library operations with a view to encouraging libraries to adopt and use ILS for library services.
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Line, Maurice B. "Changing Perspectives on National Libraries: A Personal View." Alexandria: The Journal of National and International Library and Information Issues 13, no. 1 (April 2001): 43–49. http://dx.doi.org/10.1177/095574900101300106.
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The author's views of national libraries have, like national libraries and himself, changed since his first involvement with them in 1970 and his part in planning the British Library, which he joined on its establishment in 1973. National libraries exhibit enormous variety. He was concerned from the start with two main issues: what national libraries were actually for, and how they could render better service. Most used to be very inward-looking, but the advent of computers and information technology changed that, starting with bibliographic services. The future of national libraries now seems secure, if only as cultural institutions; and they can now link with other cultural institutions like national galleries and museums. Further advances in technology, notably digitization, are enabling them to make their collections more widely available. We can for the first time plan for a virtual global library. The fundamental questions however remain, and need to be repeatedly asked and answered.
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Belov, Dmytro. "Comics in the Practical Activity of Ukraine Libraries." Ukrainian Journal on Library and Information Science, no. 7 (June 4, 2021): 42–56. http://dx.doi.org/10.31866/2616-7654.7.2021.233276.
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The amount increasing of produced information raises the issue of its effective perception and assimilation and increases attention to graphic information products as effective communication tools, including, in particular, comic books, and library practices built around comics. The article is devoted to the disclosure of modern domestic library experience in activities related to the comics use, outlining the system of service formed around comics in the libraries of Ukraine. Based on the study of funds and official websites of domestic libraries, professional publications, media materials, and the use of a set of research methods – especially bibliographic and heuristic search methods, analysis of content – it was found out that comic books are presented in the funds of domestic libraries of different levels and types: from large national-level institutions to small district book collections. The beginning of the comics history in the libraries of Ukraine dates back to the 20-the 30s of the twentieth century and today we can already talk about the formation of a comprehensive innovative library service around comics as an information product, the main components of which are the organization of educational events dedicated to comics, informing about the receipt of comics in the library, organizing exhibitions of comics, compiling lists and preparing bibliographic indexes and organization of meetings with authors and publishers of comics, workshops, and competitions. It has been found that comics as an information product is not only the subject of work of domestic librarians but also an effective tool for solving educational, social, and internal narrow professional tasks to promote the library profession and library business by them.
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Martin, Kristin E., and Kavita Mundle. "Positioning Libraries for a New Bibliographic Universe." Library Resources & Technical Services 58, no. 4 (November 3, 2014): 233. http://dx.doi.org/10.5860/lrts.58n4.233.
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This paper surveys the English-language literature on cataloging and classification published during 2011 and 2012, covering both theory and application. A major theme of the literature centered on Resource Description and Access (RDA), as the period covered in this review includes the conclusion of the RDA test, revisions to RDA, and the implementation decision. Explorations in the theory and practical applications of the Functional Requirements for Bibliographic Records (FRBR), upon which RDA is organized, are also heavily represented. Library involvement with linked data through the creation of prototypes and vocabularies are explored further during the period. Other areas covered in the review include: classification, controlled vocabularies and name authority, evaluation and history of cataloging, special formats cataloging, cataloging and discovery services, non-AACR2/RDA metadata, cataloging workflows, and the education and careers of catalogers.
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Dvorkina, Margarita Y. "Development Trends of the Organizational Structure of Service Management in the Regional Libraries of the Russian Federation." Bibliotekovedenie [Russian Journal of Library Science] 67, no. 1 (April 22, 2018): 16–22. http://dx.doi.org/10.25281/0869-608x-2018-67-1-16-22.
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Publications devoted to the organizational structure of library and information services are analysed. It is shown how the organizational structure of services has historically changed; in what periods, in addition to the Reading room, there appeared Lending department, Extension library service, Reference and bibliographic division, Mass work department, Media library, Center for legal and social information, Remote library service, etc. There are proved the reasons caused the emergence of new structural divisions: changes in society and culture, growth of the number of users, increase in demand for separate types of documents, etc. There are presented characteristic features of structuring within library and information services: the category of users, the form of service provided and terms of receiving the service, the area or subject of documents, the type of documents, the language of the document text, the function performed by the employee. The analysis of structure of library and information services of 55 regional libraries of the Russian Federation is presented. There are compared the structures of these libraries in 1980 and now. It is shown that changes in the structure of library and information services are associated with the use of modern information and communication technologies, certain steps in humanization of society in relation to people with disabilities and other socially vulnerable groups of the population, with the aim to preserve the tradition of reading, regional culture, culture of small peoples, as well as the need to attract a significant number of people to the library as an information and cultural centre, and to make it attractive for the young people.
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Stukalova, A. A. "PROBLEMS OF SHARING BIBLIOGRAPHIC RECORDS OF THE ELECTRONIC LIBRARY CATALOG." Proceedings of SPSTL SB RAS, no. 4 (January 24, 2021): 66–71. http://dx.doi.org/10.20913/2618-7575-2020-4-66-71.
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The issues of reducing time and labor costs for document processing, expanding and improving the quality of bibliographic records (BR), library products and services continue to be actual in Russian libraries. To accomplish these tasks, various projects of corporate library interaction are being implemented, aimed at solving the issues of acquisition, cataloguing, creation of central and distributed catalogs and user services. Library cooperation in cataloguing allows providing libraries with the possibility of mutual records use with their subsequent improvement and promotes unification of BR elements. The purpose of the article is to identify the problems that hinder the effectiveness of creating and using electronic catalogue BR in SPSTL SB RAS. It also shows the difficulties faced by the library cataloguers when borrowing records from the Russian Book Chamber database (RBC DB). It is noted that by borrowing records from the RBC DB, SPSTL SB RAS provides an opportunity to use its EC to the libraries of the research institutions of SB RAS (SRI of SB RAS). The article also demonstrates the experience of the Unified Automation Center (UAC) of SPSTL SB RAS, which contains information resources of libraries of the research institutions of SB RAS. Electronic catalogs and databases of these libraries are presented on the website of SPSTL SB RAS in the «Electronic catalogs and databases of the Library System of the research institutions of SB RAS». The conclusions are made that when borrowing records from the library electronic catalogs, the question of their quality and uniformity is left open, using the technology of corporate cataloguing brings significant advantages to the work of libraries. On the one hand, it allows to save labor and time resources by ready-made records of the RBC DB, on the other hand – to provide an opportunity to use BR by other libraries, while advertising their own information resources.
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Carter, Catherine J. "Providing Services for Students with Disabilities in an Academic Library." Education Libraries 27, no. 2 (September 5, 2017): 13. http://dx.doi.org/10.26443/el.v27i2.202.
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Accessibility issues are at the forefront of library services as the number of students with disabilities attending colleges or universities continues to increase. Three areas where academic librarians can concentrate efforts to better meet the needs of these students are: bibliographic instruction, web page design, and staff training. While the suggestions presented here focus on providing enhanced service to students with disabilities. all students can benefit from increased sensitivity and understanding of different learning styles, improved quality of library service to better enable students to conduct research independently, and easier access to information.
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Timina, Marina V. "Intent Analysis of the Textual Information in Reference and Bibliographic Service of Users." Bibliotekovedenie [Library and Information Science (Russia)], no. 1 (February 25, 2013): 45–50. http://dx.doi.org/10.25281/0869-608x-2013-0-1-45-50.
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The article shows that intellectual processes in bibliographical work are hard to formalize when describing them. The progress of the sense methods in bibliography is shown and the usage of intent analysis in different processes of bibliographical work is substantiated. In order to work out a special intent analysis method for bibliographical work, the main sources of intentions were marked out and a dictionary of intentions was made. The article points out the need of express intent analysis method which can be useful for practicing librarians.
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Vitiello, Giuseppe. "The Production and Marketing of National Bibliographic Services in Europe." Alexandria: The Journal of National and International Library and Information Issues 8, no. 2 (August 1996): 97–116. http://dx.doi.org/10.1177/095574909600800203.
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Main objectives of National Bibliographic Services (NBSs) have been to enable cost-effective cataloguing in libraries, to assist libraries in their selection and acquisition activities, and to aid information searching and document location and supply. Requirements for achieving these aims are authoritativeness, comprehensiveness, timeliness and standardization. National Bibliographic Agencies are the organizational units that usually provide NBSs within a country's library system. An examination of practice in Europe (in particular in Italy and the UK) shows that organizational structures and procedures may differ and follow national rules, so that working methods are not easily comparable. Various organizational units may be involved in the production process, the activities that are carried out and the means used to enhance performance. The ‘marketing mix’ – product, price, promotion and distribution – is integrated into the modern concept of NBSs. The application of information and communication technologies enables much more flexibility in frequency of issue, format of publication, and content (including tailor-made products), thus making it possible to provide more services for more types of user, including the book trade. Networked NBSs should make it possible to create a permanent link with the world of publishers for the benefit of the whole book world. In the turmoil of the immediate future, NBSs face both threats and opportunities; the latter include the provision of text as well as references, and access to external databases.
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Maczkowska, Maria Małgorzata. "Implementacja systemu COBISS w bibliotekach bałkańskich." Studia o Książce i Informacji (dawniej: Bibliotekoznawstwo) 35 (July 12, 2017): 81–102. http://dx.doi.org/10.19195/2300-7729.35.5.
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Implementation of the COBISS system in the Balkan librariesThe beginnings of the computerization of libraries on the Balkan Peninsula involved the implementation of the project SNTIJ Sistem naučnih itehnoloških informacija Jugoslavije — System of scientific and technological information of Yugoslavia in Yugoslav libraries in the 80s of the twentieth century. The creation of an extensive network, unifying library processes, enabled the creation of acommon database of bibliographic information. The disintegration of Yugoslavia stopped the process of mutual development and cooperation of libraries in the region. In countries formed from the former Yugoslavian republics, continued the development of local library systems based on the COBISS system Cooperative Online Bibliographic Systems and Services, created by the Institute of Information Science IZUM from Maribor Slovenia. In the 90s, libraries in newly established countries started using the system COBISS again. The COBISS system was also accepted by libraries in Bulgaria and Albania. The development of the system COBISS, connecting libraries in Balkan countries, allowed the creation of acommon information system in the Balkans.
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Mansour, Essam. "The potential role of university libraries’ manpower, collections, services, facilities and activities in promoting national security in times of crises in Upper Egypt." Library Management 38, no. 4/5 (June 13, 2017): 182–202. http://dx.doi.org/10.1108/lm-08-2016-0063.
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Purpose The purpose of this paper is to explore the potential role of South Valley University (SVU) libraries’ manpower, collections, and services in the fight against terrorism in Upper Egypt. Design/methodology/approach A quantitative research methodology was used in the form of a survey, which was undertaken from June to July 2015. The survey instrument was a self-administered questionnaire. The target population comprised the academic library staff (n=127) working in SVU libraries who were contacted to answer the structured questionnaire, of whom 93 library staff responded and returned their valid questionnaires, representing 73.2 percent of the whole library staff in the SVU. Findings Demographically, two-thirds of the SVU library staff were males and a large number of them are aged between 26 and 40 years, and 79.6 percent have a bachelor’s degree. The speciality of two-thirds of SVU library staff was library science, of whom a large number were librarians with lengthy work experience. This study showed that printed materials were the most adequate collections in the SVU libraries. Other materials, such as CDs/DVDs, audiovisual materials, microfilm and microfiche, online resources and electronic materials, respectively, were inadequate at SVU libraries. Few of the services provided by SVU libraries were characterized as adequate services; some are inadequate and other services do not exist. The average of the facilities provided by SVU libraries was somewhat adequate. A large number of the library staff showed that facilities, such as the availability of the learning labs were, at least, adequate for their needs. Activities, such as holding social field trips, holding training workshops, and holding academic field trips were, at least, somewhat adequate to SVU libraries. Other activities were also described to be either inadequate, such as holding lectures, seminars, conferences, etc. and library orientation, or not applicable such as activities related to bibliographic instruction. This study revealed that SVU libraries had no significant role in fighting the phenomenon of terrorism in Upper Egypt. There is no a reliable relationship between the professional characteristics of the SVU library staff and the potential role that their libraries may play in the fight against this phenomenon. Because of the lack of SVU libraries’ collections, services, facilities, and activities, this study concluded that such a role could not be achieved. Almost all the library staff admitted that this severe lack has affected the provision of library patrons and members of the library community to use these collections and services, which help in countering the threat of terrorism. Despite the significance of all these problems faced by SVU libraries in the fight against terrorism, it was found that the inadequacy of the librarys’ open hours is significantly correlated with the professional characteristics of the library staff, particularly their job title and work experience. Research limitations/implications This study investigates the potential role of SVU libraries’ manpower, collections, and services in the fight against terrorism in Upper Egypt. It covers none of the other universities or any type of other library. Any findings and conclusions resulting from this study are limited in scope to only the libraries of this university. The size, convenience and homogeneity of the sample may limit the generalizability of this study. The study was conducted with a survey approach, which was the most suitable research method technique to reach the community of the study. However, for further research, investigating more specific information about such or related topics, other methods/approaches should be used to investigate the potential role of the university library, as well as the other kinds of libraries, such as public and special libraries to combat terrorism. Practical implications This study provides valuable insight into the potential role the university library can have in the fight against terrorism in one of the most important countries hit recently by this brutal phenomenon. The study focuses on libraries of one of the regional universities called the SVU, located in the Southern part of Egypt that is called the Upper Egypt. This deep part of Egypt is one of the places most affected by barbaric terrorism. The study tries to explore how much these libraries are ready to combat this terrorism in terms of sizable, suitable, accessible, qualified, and relevant collections, as well as services, facilities and activities provided by these libraries. Originality/value This study is to be the first one of its kind conducted in the Arab world where Egypt is located and one of the very few studies conducted on this topic in the world. The importance of this study strongly emanates from its subject that has dominated the obsession of all Egyptians living inside and outside Egypt over the past five years.
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Apostolaki, Marilia, Christina Anastasopoulou, and Giorgos Veranis. "Hellenic Libraries Union Catalog (HLUC)." Journal of Integrated Information Management 3, no. 2 (June 23, 2019): 20–25. http://dx.doi.org/10.18780/jiim.v3i2.4352.
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Abstract: The Hellenic Library Union Catalog (HLUC) is one of the projects that were developed as a result of the relocation of the National Library of Greece (NLG), as a part of Action 2 "Development of Digital Services" and was fully funded by the Stavros Niarchos Foundation. It is an information system that aims to integrate and highlight all the collections from the Greek libraries in one single catalog. It was designed and implemented by the NTUA Annex of the Hellenic Academic Libraries Link, in collaboration with the National Library of Greece. It essentially organizes an open access collection of high- quality bibliographic data and aims to promote, amongst other things, rare, special and other types of bibliographic material. All Greek libraries are invited to participate.Currently HLUC is in a pilot phase. So far, more than 50 libraries from Greece and Cyprus are participating and the number of participants is increasing. The objective of the pilot phase was to test the operation of the HLUC by controlling the entire workflow starting from the moment that the data is imported to the system, incorporated and presented via the HLUC environment. Also system failures will be identified and corrected and functions as well as the general infrastructure will be improved. During this pilot phase, system reports will be sent to the member libraries aiming to receive their feedback, in order to improve the services provided by the HLUC. The purpose of this paper is to describe all the procedures followed for studying, designing and developing the system and to present how it works.
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Badia, Giovanna. "Email Reference Transactions Reveal Unique Patterns about End-User Information Seeking Behaviour and Librarians’ Responses in Academic and Public Libraries Outside the U.S. and Canada." Evidence Based Library and Information Practice 7, no. 1 (March 9, 2012): 110. http://dx.doi.org/10.18438/b8tk6b.
Full textAbstract:
Abstract
Objective – To investigate and compare the nature of e-mail reference services in academic and public libraries outside the United States.
Design – Longitudinal comparative study.
Setting – A total of 23 academic and public libraries in ten countries: Australia, Belgium, France, Germany, Mexico, the Netherlands, Slovenia, South Africa, Sweden, and the United Kingdom.
Subjects – The authors collected reference questions that were e-mailed to the 23 libraries for the weeks of April 3, 2006 and April 7, 2008. Questions were sent from the libraries’ websites to QuestionPoint, a collaborative, online reference service that was used to answer the questions received.
Methods – The authors randomly selected 25 questions for each library for the weeks under investigation. If a library did not receive 25 email reference questions that week, then they collected transactions from subsequent weeks until the quota was met or until the end of the month. The authors examined transactions from a total of 919 questions – 515 questions in 2006 and 476 in 2008. All identifying information about the user was stripped from each transaction collected. Each transaction was labeled according to the following categories:
• Type of institution, i.e., whether the question was sent to an academic or public library
• Language of the question
• Question type, i.e., whether the question was about library policy or access to electronic resources (labeled “access” questions), about library holdings (labeled “bibliographic” questions), or about finding specific information on a topic (labeled “subject” questions)
• Answer type, i.e., whether the response consisted of: a confirmation, clarification, fact, instructions, referral to a pathfinder/bibliography, referral to another library/person/place, or no answer.
• User status, i.e., whether the person asking the question was an undergrad, a graduate student, or a staff/faculty member
• Subject classification of the questions using the Dewey Decimal Classification system
• Response time
Main Results – The e-mail transactions that were examined revealed a wide range of end-user and librarian behaviors. English, followed by Dutch, German, and French, were the languages most frequently used by library users. Countries also varied in terms of the types of questions received. For example, more than 75% of the email queries in Belgium (which only had academic libraries participate in this study) were “access” questions, while Mexico (which also consisted of all academic libraries) only received 6% “access” questions, France (all public libraries) had relatively few access questions, and Sweden (also all public libraries) had none. Public libraries received the most “subject” questions (75%) compared to academic libraries (28%). Public libraries answered “subject” questions with facts over a third of the time, while academic libraries responded with instructions close to half of the time.
Among the academic libraries, graduate students asked slightly more “access” questions than undergraduates (62% versus 56%), and undergraduates asked more “subject” questions than graduate students (26% versus 13%). The “subject” questions submitted to academic libraries were divided almost equally among topics in the humanities (36%), the sciences (32%), and the social sciences (32%). This differed from public libraries; the latter received mostly questions about humanities topics (65%).
The time taken to respond to users’ reference questions ranged from a few minutes to a few weeks between libraries. Some libraries set the response times on their websites. Those libraries that indicated longer response times on their sites met the users’ expectations more often, up to a maximum of 100 percent of the time.
Most of the characteristics of email reference services that are listed above remained consistent from 2006 to 2008. The two areas that changed over two years were the libraries’ response time and the types of questions asked by university students. “Access questions increased (by 14 percent among graduates and by 4 percent among undergraduates), and bibliographic and subject questions decreased in both groups” (p. 364). Response time improved overall from 2006 to 2008.
Conclusion – The authors’ analysis of the 919 transactions of e-mail reference questions revealed unique patterns about end-user information seeking behavior and librarians’ responses in academic and public libraries outside the United States and Canada. One of these patterns is that the public libraries participating in the study received the highest percentage of “subject” questions. The authors state that “the pattern of a much higher percentage of subject-related questions in public libraries contrasts with the general virtual reference trend in academic libraries, which shows a much higher percentage of access questions. Since many of the access questions concerned connection problems or logging on to databases, the relatively fewer number may indicate that the arts and humanities disciplines require less database searching and that the users need specific answers instead” (p. 367).
The data also revealed significant differences between the types of questions asked by undergraduates versus graduate students. Undergraduates asked two thirds of the subject questions submitted to academic libraries and graduate students asked just over a fourth. The authors assume that this finding indicates that graduate students do more of their own research than undergraduates.
The authors were concerned by the increase in the number of access questions posed by undergrads and graduate students from 2006 to 2008. They suggested that websites, databases, and other resources might have become more difficult to use over the years. They also noted that questions in technology almost doubled from 2006 to 2008.
One of the patterns that were revealed contradicted the authors’ assumption that libraries with slow response times in 2006 would improve in 2008 as they became more proficient in providing virtual reference services. The majority of libraries in the study improved their turnaround time from 2006 to 2008, but the two slowest libraries took even longer to respond to their users.
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Lapteva, T. I., and L. N. Tikhonova. "Informkultura: an information system for culture and art in the U.S.S.R." Art Libraries Journal 16, no. 01 (1991): 17–19. http://dx.doi.org/10.1017/s0307472200018915.
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“Informkultura” is an information system, for art and culture, based on the Lenin State Library, but involving other major libraries in the U.S.S.R. as well as national libraries and information centres in Eastern Europe, Cuba, and Vietnam. “Informkultura” disseminates information through regular publications, including bibliographic indexes and information bulletins, and a variety of information services. Currently, “Informkultura” is responding to the impact of “perestroika” and the ensuing demand, for, and democratisation of, information.
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Kerimova, S. G. "LIBRARIES AS CONSULTING CENTERS FOR BUSINESS SECTOR." Proceedings of SPSTL SB RAS, no. 4 (January 24, 2021): 100–104. http://dx.doi.org/10.20913/2618-7575-2020-4-100-104.
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Information consulting is very important in the effective implementation of business processes. Its emergence provides an opportunity to talk about new trends in the management and development of socio- economic processes in Azerbaijan. Information consulting is a dynamic, interactive process that facilitates teaching and research in which librarians and information professionals have a common language. Librarians need to be effective advisors to stay up to date. Libraries and librarians who are not effective in business processes will, of course, be left out of these processes. Information consulting is a model that reflects both the classical and experimental period of libraries. The title “Information Consultant” reflects a business approach to information services. The importance of information consulting is that the consultant is very valuable for clients and their businesses by interacting extensively with clients and actively supporting their information needs. Information consulting transforms the business goals of leading companies into innovative solutions. In the past, information consultants were usually librarians who conducted a full survey for clients and prepared the information. For decades, information consultants were considered to be the ones who conveyed accurate information by examining obscure information. Companies hired them to find information in libraries that was difficult or too expensive for staff. However, as information technology advances, information consultants are required to provide information in a narrower range, i.e. on only a few key topics. During this period the librarian’s help is needed in any field of research. Because libraries have more opportunities to conduct research in any field of knowledge. Otherwise, it will take a lot of time to find the relevant area, which can be more useful, by obtaining the necessary information and moreьdetailed information from the innumerableьinformation. The creation of the Internet inьlibraries has stimulated the development ofьconsulting services for various categories ofьreaders. This requires professional knowledge of modern technologies from the library staff.Purpose. The purpose of the article is to analyze the role of library activities in the formation of the business environment and information support in the field of management and business, study the features of information consulting in the information support of the business environment and ways to improve the efficiency of libraries inthe field of information support for business structures.Methods. Methods of research- complex methods were used in preparing the article. Profiled publications were analyzed and structural analysis, method of analysis and synthesis, method of interpretation were used. In the course of the research, the experience of National Library of Azerbaijan named M. F. Akhundov was taken as a basis, attention was paid to the results of observations. At the same time, the methods of interviewing, questionnaires and interviews with users of bibliographic information in the relevant field were discussed.Results. In the process of providing information and consulting services, there is a tendency to improve traditional information products and services through the intellectualization of information and library activities, the use of new technological approaches and the perception of more complex consumer requirements by library specialists. Thus, library specialists can determine priority types of services, based on the requests of readers, and, on their basis, forecast and develop information and consulting activities. Determining the specific benefits of these services, that is, their assessment and monitoring allows the library to manage its activities, to determine its strategy depending on the current situation.Scientific novelty. This article is the first article examining the activities of library consulting centers in providing information to the business environment in the Republic of Azerbaijan. On the basis of marketing research, specialists of the National Library of the Republic can determine priority types of services in accordance with the requirements of readers and develop on their basis information and consulting activities through forecasting. Evaluating and monitoring these services allows the library to manage its activities and determine its strategy depending on the current situation.
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Zinovyeva, Nonna B. "Webliography as a Modern Direction of Modernization of Bibliographic Activity of the Libraries." Bibliotekovedenie [Library and Information Science (Russia)], no. 5 (October 28, 2015): 23–30. http://dx.doi.org/10.25281/0869-608x-2015-0-5-23-30.
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There is considered the problem of modernization of the directions of bibliographic activities of the modern libraries in connection with the wide distribution of network information technologies and emergence of the new method of bibliographing resources - Internet-Webliography. There are described the advantages and disadvantages of Webliographic products. There are put forward the proposals on creation of Web-catalogue, on establishing coordination and cooperation of libraries in the development of Webliographic products, on the possibility of providing Webliographic services to the customers in DOR and IRI mode.
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Ahti, Elena G. "The Mayakovsky Library: 150 Years of Tradition and Innovation." Bibliotekovedenie [Library and Information Science (Russia)] 67, no. 6 (December 27, 2018): 681–89. http://dx.doi.org/10.25281/0869-608x-2018-67-6-681-689.
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In 2018, the Mayakovsky central city public library reaches its 150th anniversary. The purpose of the article is to show the library’s commitment to traditions, the desire to deeply understand its history, to identify and implement innovative ways of development. The past of one of the oldest libraries of St. Petersburg is closely connected with the history of public life of the city, with priorities of democratic intelligentsia, the activities of predecessors, the founders of the library, its owners. For many years the Mayakovsky central city public library has been studying its own history, realizing that the passed way and loyalty to the best traditions help to determine the vector directions of further development. Currently, the organization of corporate network of public libraries of St. Petersburg is one of the most productive ways of development, as it allows optimizing the various costs and rational use of the available resources. This is the unique and successful project, which united the libraries to create and use information resources on the basis of unified technological processes that considerably increased efficiency and brought the quality of the user service to a new level. The library actively develops and implements innovative forms of work related to methodical, bibliographic, publishing, cultural and educational activity. The activity of library gets positive response not only from libraries of St. Petersburg, but also the library community of the country. Numerous applications for professional training in the Mayakovsky central city public library from various regions of Russia demonstrate it. Positioning itself primarily as an information centre, the library is actively developing its own resources, such as Electronic library and Virtual reading room; the new virtual forms of service are remote joining the library, electronic library account and online consultant. These areas of service allow the library to remain the recognized leader of the library community of St. Petersburg.
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Yudina, Inna G., and Elena A. Bazyleva. "Information-Analysis Services based on Scientific News in the Academy Research Libraries." Bibliotekovedenie [Library and Information Science (Russia)] 68, no. 5 (November 27, 2019): 475–83. http://dx.doi.org/10.25281/0869-608x-2019-68-5-475-483.
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In the context of the development of modern information and communication environment, the top challenge of library institutions is to renew their activities and fill it with new functionalities. As science communications advance in accordance with the general evolution of the web sphere, the organization systems of information support for scientific research therefore undergo changes too. Scientific and academic libraries with their unique position in science communications are faced with the need to rethink their role and functions, with the problem of finding new ways of information and library support to research activities, and new services that meet the needs of modern scientists. Since one of the indicators for scientific institutions reporting is the number of institution references in the media, scientific libraries have begun to provide science news services. The authors consider the news information resources and services for scientific research institutions. The paper presents a brief description of news aggregator “Siberian Science News”, an information platform for distribution, storage and browsing of factual, bibliographic and full-text data. Based on this platform, staff members of the Branch of the State Public Scientific-Technological Library of the Siberian Branch of the Russian Academy of Sciences (SB RAS) have set up a service to provide specialists with information to maintain and update the online news feeds of the research institutions of the Novosibirsk Scientific Center of SB RAS. The authors note that currently, according to the preferences of subscribers, there are used two types of information-analysis reports based on media publications. The results of the conducted research allow the authors to conclude that there is a need for more active promotion of the resource “Siberian Science News” and the service for the maintenance of news information. In the case of the research institutions, the service maintains the development of their news pages and news feeds on the websites of organizations, which in turn makes the organizations more visible in science communication environment and promotes research areas and scientific results.