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Dissertations / Theses on the topic 'Library and Information Services Council'
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Sani, Cecilia Maria. "An investigation and evaluation of three integrated library systems for the Human Sciences Research Council Information Services." Thesis, Link to the online version, 2006. http://hdl.handle.net/10019/121.
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Beck-Hummel, Suzanne M. "A policies and procedures manual for the operations of Crime Victims Council of the Lehigh Valley, Inc." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1993. http://www.kutztown.edu/library/services/remote_access.asp.
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Thesis (M.P.A.)--Kutztown University of Pennsylvania, 1993.Source: Masters Abstracts International, Volume: 45-06, page: 2930. Abstract precedes thesis as [3] preliminary leaves. Typescript. Includes bibliographical references.
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Davis, Roger R. "Development of the Richard J. Brown Library information kiosk." Online version, 2002. http://www.uwstout.edu/lib/thesis/2002/2002davisr.pdf.
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Khudair, Ahmad A. "Health sciences libraries : information services and ICTs." Thesis, City University London, 2005. http://openaccess.city.ac.uk/11881/.
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In Saudi Arabia the need is recognised significantly to move towards the concept of an Information Society, particularly for the benefit of the healthcare community. There have been some individual efforts, in this direction but they do not address the problem and related root issues. The problem is that the body and soul are not joined as one to formulate a single entity. The health professional is the body and the soul is the health information professional (health librarians). Health professionals spend a great deal of time in information searching, while the health information professional's role is underestimated. This research is conducted to explore the state of health sciences libraries, and to investigate the strengths and weaknesses of the Information Services and Information, Communication Technology (ICT) in health sciences libraries in the capital city of Saudi Arabia, Riyadh. To accomplish this, a mixed method is used (qualitative and quantitative approaches) to collect related data. A framework is designed particularly for this research and a visionary organisational model is designed initially and developed throughout the research. This proposed model is to introduce a potentially possible successful paradigm for changing the health sciences libraries environment to encounter future challenges. In addition, for this research will contribute to the better understanding of how to provide fast, efficient and easy-to-use service to increase user satisfaction. Changing the paradigm of health sciences libraries in Riyadh will facilitate better access, sharing and use of information resources from distant geographical locations, and increase participation opportunities. In addition, the proposed model considers the human and social needs of communication, and the exchange of feelings and reactions. Importantly, successful change will help healthcare environments to move towards the establishment of a flourishing health information society by popularising the use of electronic resources and demonstrating the benefits and advantages of continuous learning and development programmes. It is clear that access to fast. accurate and reliable health information and resources, may be, the difference between life and death.
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Wallace, Rick L., Emily C. Weyant, and Nakia J. Woodward. "Using Checklists to Rethink Library Resources and Services Training." Digital Commons @ East Tennessee State University, 2017. https://dc.etsu.edu/etsu-works/8677.
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This article presents the use of the Checklist as a tool to tailor and enhance library resource instruction and the faculty response. A checklist was developed that covered the information resources of the library and the information skills needed by pharmacy faculty. Librarians learned the value of using a checklist. Better relationships were developed with the college of pharmacy faculty. Weaknesses in the library’s training of pharmacy faculty were discovered and remedied. Checklists are used in medicine to obtain quality. Checklists can be used in medical librarianship for the same purpose.
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Owusu-Bennoah, Yaa. "Optimizing knowledge management for change and innovation in the Council for Scientific and Industrial Research (CSIR) - Ghana." Master's thesis, University of Cape Town, 2011. http://hdl.handle.net/11427/11066.
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Includes abstract.Includes bibliographical references (leaves 166-174).
In an era where knowledge is increasingly seen as an organization’s most valuable asset, many firms have implemented knowledge-management systems in an effort to capture, store, and disseminate knowledge across the firm. The creation and transfer of knowledge in an organization has become a critical factor in an organization’s success and competitiveness.
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Williamson, Matthew J. "The public library and social inclusion : information services to jobseekers." Thesis, University of Brighton, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.287127.
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The principle that libraries have a role to play in the provision of information for jobseekers is recognised widely in public library authorities across the country, not only by the authorities themselves, but also by other bodies concerned with jobseekers. However, the range and variety of initiatives is capable of generating confusion among jobseekers. The library is well placed to act as a focus for information for jobseekers - information that comes from a variety of institutions and initiatives and is not only confined to vacancies. This thus poses three questions which the research attempts to answer :- - is the library at the focus? - is the library seen to be at the focus? - if not, why not - if so, how does it make it work? This project approaches these questions by contributing to the current national debates as to the future development of information agencies, policies and initiatives through the interviews with Job Centre clients, a group whose views in this area have never before been canvassed and who, therefore, offer a new perspective on the issues. This debate has raised the potential of the public library network as an agent of social and economic regeneration, a role of the public library previously accepted within the service, but rarely without. The thesis demonstrates the interface between the social and economic potential of the public library and the needs and demands of the 'information poor', as well as highlighting the importance of the recreational role of the Public Library. The methods used to answer these questions were threefold. Firstly, a survey was carried out of all public library authorities in England and Wales. Of the surveys distributed, 82% were completed, an excellent rate of response. It is clear from this survey that the overwhelming majority of public library authorities feel that it is their role to provide services for jobseekers. The survey also shows that many authorities provide a wide range of non-statutory services. This provision of the "newer" technologies is important for jobseekers as they are generally unable to afford to purchase such technology. The survey also indicated that the view of jobseekers held by public library authorities was an inclusive one, and covered those both in and out of work. Secondly, case-study authorities were chosen from the respondents to the questionnaire. These were selected on the basis of declared level of provision, and also on type of authority. Four case studies were selected, one County Council (Wiltshire), two Urban Authorities (Lewisham and Manchester) and one Welsh Authority (Wrexham). The selection was carried out thus in order to reflect the preponderance of Urban Authorities in the respondents to the original survey. These case studies have investigated the demographics, control and profile of the authorities involved. Managers and staff of library authorities were interviewed about provision and provision was viewed on site and assessed with reference to other case studies and two models of provision, the 'integrative' and the 'targeted' were identified. Thirdly, interviews were undertaken with clients of Job Centres in the case-study authorities. Ninety-four interviews were carried out across the four authorities. These interviews investigated jobseekers use of both the public library and other information providers in this area, and also assessed jobseekers' attitudes towards the public library. The survey showed that almost 70% of those interviewed used the public library, with 48% of these using the library at least once a month. Just over half of the respondents said that the Public library was for everyone and should provide useful information for jobseekers. Only 16% said that the library was not the place for jobseekers to obtain information. When asked if they would use the Public Library if it advertised services useful to jobseekers, 94% said that they would. This empirical work has been placed within a theoretical framework based on the work of Jiirgen Habermas. The public library is "arguably the nearest thing we have in Britain to an achieved Public Sphere" (Webster 1995) and this research enables the conception of the Public Library as an achieved Public Sphere to be reassessed and, therefore, the role of the public library to be reconceptualised.
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Mistry, Virendra. "Motivation and quality management in academic library and information services." Thesis, University of Sheffield, 2001. http://etheses.whiterose.ac.uk/3500/.
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As management fashions go, few have been more pervasive than Quality Management Systems (QMS) like Total Quality Management (TQM) and BS EN ISO 9000 (ISO 9000). Their prominence was fuelled by a mixture of ideological and economic considerations as, by the early to mid-1990s, many organisations were keen to indicate that they were active participants of the `quality revolution'. The exponential growth of interest in QMS was reflected in the library literature although only a small percentage of academic library and information services (LIS) subscribed to the systems. The thesis examines the relationship between QMS and motivation in such organisations. It ventures beyond the benign vision of the `quality gurus' by critically considering the relevance QMS might have for understanding contemporary developments within the organisation and management of academic LIS. The investigation determined that the quality of implementation is a key factor. In addition to senior management commitment, staff are motivated to QMS if there are accompanying changes in communication and training. The more successful LIS were those that did not treat staff as if they were barriers to change, but involved them in the process of implementation. While there were many stated improvements it was discovered that many of the `new' practices within the QMS LIS were not dissimilar to many of the initiatives in their non-QMS LIS counterparts. The investigator identified factors that also limit QMS as a framework for motivation and posits that the crux of the problem can be traced to the concept of `quality' itself. As a self-evident good, workers become morally bound to quality, which enhances their own exploitation. There was evidence that managers can use this legitimating device to quell resistance, via peer pressure, and instil cultural homogeneity.
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Ocks, Yumnaa. "Information and communication technologies and academic library services and operations." University of the Western Cape, 2020. http://hdl.handle.net/11394/8114.
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Magister Artium - MAInformation Communication Technologies (ICTs) continue to have a major influence in the promotion and dissemination of information, which has and continues to shape new realities of virtual campuses and virtual libraries, thus allowing students access to information and encouraging participation. This study aims to investigate the impact of Information Communication Technologies (ICTs) on academic library services provision and operations, as well as how this has influenced the use of library information resources by undergraduate and postgraduate students at the university. The objectives of the research were to: assess the impact of ICTs on academic library operations and the academic librarians’ functions, assess how ICTs have influenced undergraduate and postgraduate students’ use of library information resources, identify the challenges of ICT-based library operations and services; and identify how conventional library and information services can be delivered more efficiently through ICTs.
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Dos, Santos Desiree. "Managing conflict in the library information services of selected universities." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/d1020307.
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Academic libraries are not immune to conflict; various important external and internal factors underlie conflict. Change, both external and internal, leads to interpersonal conflict amongst librarians which is caused by differing goals, policies, rules and decisions. Technology has been the major change in the digital era and academic libraries embarking on meeting the needs of the users have to manage change. It is important to understand how change evolves in order to manage it and the faster the change, the more conflict can be expected. The main purpose of this study is to investigate change and conflict in library and information services. The study collected data from two selected academic libraries - Fort Hare and Walter Sisulu. The reason for this choice is that the two libraries are from the Eastern Border region and strategically located to serve the deep rural and poverty-stricken communities. Both libraries are from merged institutions, under-developed and faced with change and conflict. Data was gathered by means of a literature study and face-to-face, semi-structured interviews with six participants in each library: two librarians in senior, two middle management and two librarians occupying lower level positions. Purposive sampling was used to select participants who fit the criteria and who could contribute to the study. The findings reveal that library staff experience stress and conflict because of external and internal factors of change impacting the academic environment. The study generated important findings which are capable of guiding academic library management on how to manage change effectively in the „new‟ electronic environment. The findings show that understanding conflict also equips management with strategies and techniques to manage conflict effectively. This study offers valuable insights into the lived conflict experiences and perceptions of librarians and sheds much light on the role of conflict management in these environments. This study will contribute to the management of conflict in information services in university libraries and will be an innovative application of conflict theory to the library discipline.
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Saifi, Khader M. M. Al. "The impact of information technology on hospital management of Gulf Corporation Council public hospitals." Thesis, University of Hull, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.272025.
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Information technology (m has become crucial to the functioning of modern hospitals. It includes a range of human elements, infornlation, equipment, knowledge and systems. It is important to hospitals, as these are complex environments including many systems with diversity of functions, sub-systems, and professionals. The adoption of technology can be explained by four general theories: economic, political, social and globalization theory. Based on these theories five sets of reasons can account for the adoption of IT in a hospital environnlent. They are, practical; to solve existing problems, economic/business; to achieve d profit or reduce costs or both, rational; to achieve efficienL1' and effectiveness, social; to respond to pressure from society for political reasons and to increase positive image, and supply driven forces by which IT producers seek to sell their products and services. However, no one theory or set of reasons can by itself explain the precise drive for use of IT because nluch depends on each hospital's needs and surrounding drcunlStances. The purposes of this research are to investigate the extent to which IT is being used in Gulf Corporation Council (GCC) public hospitals, why IT has been adopted, and the impact of IT on hospital managementThe methods used in conducting this research were based lllainly on three established methods for searching and collecting infomlation; a literature review, the surveyor questionnaire, intervie,,'s and case studies. Five case studies in Qatar, the United Arab Emirates (UAE) and Bahrain were undertaken to cover Gee hospitals and medical centres populations. Most health and medical services in Gee Countries are provided by public hospitals which account for approximately 64% of total hospital provision, employ most medical professionals, mainly expatriates, and contain most patient beds. In Gee hospitals, IT is still in the early stages of implementation. IT has been found to be adopted at a low level due to reasons such as lack of awareness, other priorities in health policy strategies, and the low level of funding allocated. IT can provide hospitals with many benefits, solve many problems and has many inlpacts on human and functional systems, internal power balances and on the social status of hospitals. The benefits are found to be mostly in the areas of processing work. Therefore, the areas which were given priority for IT implementation were medical records, finance, and personnel areas. No significant impacts v"ere found on hospital structure, chain of conlllland, span of control and nUlllber of employees, however, itwas found that IT increased management power, hospitals' social in1age and hospital political power, while there were disagreements about IT impacts on employees' social relations. The evaluation of IT impacts on Gee hospital management shows that the impacts were not at the same level of intensity or direction, for example, sonle impacts ,",'ere positive and some negative; some significant, moderate or nurunlal, some ambiguous or obvious, were some were slow and some fast. Some efforts at Gee States level were made to develop a model of adopting IT but no real results were detected. However, the future role of IT in Gee public hospitals will be increasing perhaps at a slower pace, but two strategic issues should be given proper consideration; first; the role of the education system, research centers, and industrictl foundation, and the second strategy concerns hospital systems and services structure. This later is related to increased privatization of medical services, economic pressure, and changes in governments' employment strategy. The importance of this thesis is to draw the attention of decisionmakers to the role of IT as an efficient managerial tool in some respects and to provide a foundation for future studies
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Tolley, Rebecca. "A Trauma-Informed Approach to Library Services." Digital Commons @ East Tennessee State University, 2020. https://dc.etsu.edu/etsu_books/202.
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We are only now coming to terms with how common trauma really is; a landmark Kaiser study that surveyed patients receiving physicals found that almost two-thirds had experienced at least one form of abuse, neglect, or other trauma as a child. Though originating in the fields of health and social services, trauma-informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are only a few of the benefits that this approach offers. In this important book Tolley, experienced in both academic and public libraries, puts these ideas into the library context. Library administrators, directors, and reference and user services staff will all benefit from learning the six key principles of trauma-informed care; characteristics of a trusting and transparent library organization, plus discussion questions to promote a sense of psychological safety among library workers; how certain language and labels can undermine mutuality, with suggested phrases that will help library staff demonstrate neutrality to patron ideas and views during information requests; delivery models that empower patrons; advice on balancing free speech on campus with students’ need for safety; how proper furniture arrangement can help people suffering from PTSD feel safe; guidance on creating safe zones for LGBTQIA+ children, teens, and adults; and self-assessment tools to support change toward trauma-responsive library services.
Using the trauma-informed approach outlined in this book, libraries can ensure they are empathetic community hubs where everyone feels welcomed, respected, and safe.https://dc.etsu.edu/etsu_books/1222/thumbnail.jpg
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Wallace, Rick L., and Nakia J. Carter. "Spanning Gaps in Information Services and Resources to Medical Residents." Digital Commons @ East Tennessee State University, 2008. https://dc.etsu.edu/etsu-works/8751.
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Objective: To determine if the library resources being utilized most frequently by medical residents correlate to the cost of the resource and the clinical value of the resource. To determine the quality of medical library services provided to residents.
Methods: A survey analysis was conducted of 217 medical residents from the 2005/06 East Tennessee State University Quillen College of Medicine class in surgery, family medicine, internal medicine, obstetrics/gynecology, psychiatry, pediatrics, and pathology with a return rate of 48.4%. Quantitative analysis was performed with the SPSS (v. 14.0 for Windows) software program. The results were expressed in percents in graphical or tabular form. The data were analyzed using descriptive statistics (frequencies, mean, median, and mode), and inferential statistics (Mann-Whitney U test and chi-square test.)
Results: The most frequently used resources by residents were Google, PubMed, UptoDate, and free web resources. The resources that were rated with the highest clinical value and rated by at least 25% of the respondents were online journals, InfoRetriever, MDConsult, and the Cochrane databases. When clinical value, frequency of use, and cost were combined, the highest ranking resources were Google, free web resources, PubMed, and Up-ToDate.
Conclusions: As suspected, medical residents heavily use the web for information. Although online journals are expensive, residents highly rate their clinical value. Medical librarians need to frequently measure the resource use patterns of their different patron groups to plan for training and to make wise purchase decisions.
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Venters, Will J. "The introduction of knowledge management technology within the British Council : an action research study." Thesis, University of Salford, 2003. http://usir.salford.ac.uk/2104/.
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The study describes action research undertaken within the Knowledge Management programme of the British Council, a not-for-profit multinational organisation. An interpretive methodology is adopted because of its appropriateness to the study of real-life complex situations. There is a contested literature on Knowledge Management which this study explores and contributes too. The action research draws on a social constructivist stance to develop and introduce Knowledge Management systems for significant groups within the organisation. A rich set of issues emerge from the literature, and the action research, which contribute to the discourse on Knowledge Management systems and their use in practice. The study suggests that a methodological framework is beneficial in supporting the development and introduction of such systems. However the research identified that Knowledge Management problems cannot be identified and so reconceptualises Knowledge Management in terms of improvement. A framework is developed (AFFEKT: Appreciative Framework for Evolving Knowledge Technologies) to such improvement. This framework is used in the final action research cycle. The conclusions are drawn from a reflection on the application of this framework and reflection on broader issues raised by the action research. The study concludes that knowledge management systems should introduced through an ongoing iterative process of reflection and action. Knowledge Management systems should encourage new work practices, however this requires a realisation that the development of a Knowledge Management systems is a reflective process by which the system is integrated into existing practice and enables users to critique this practice. The study contributes to the discourse concerning the application of technology within Knowledge Management (Galliers 1999; Alavi and Leidner 2001; Butler 2002; Wickramasinghe 2002). It contributes to the field of Information Systems by describing a coherent narrative on the introduction of knowledge management systems within a unique organisational context, and by developing a framework to aid intervention.
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Wallace, Rick L., and Nakia J. Cook. "Rethinking Ways to Provide Library Services to Rural Clinicians." Digital Commons @ East Tennessee State University, 2012. https://dc.etsu.edu/etsu-works/8725.
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Wallace, Rick L., and Nakia J. Cook. "Rethinking Ways to Provide Library Services to Rural Clinicians." Digital Commons @ East Tennessee State University, 2011. https://dc.etsu.edu/etsu-works/8733.
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Objective: The purpose of this study was to analyze an ongoing project centered on satisfying basic clinical information needs of rural clinicians who work in hospitals without libraries or librarians by providing personal digital assistants (PDAs) equipped with clinical information databases augmented with full-text Loansome Doc delivery. Three projects have been instituted since 2006, in which 330 PDAs were distributed with training.
Methods: This was a qualitative study that primarily involved individual interviews of participants in one of the three projects. Interviews were recorded and transcribed, and themes were analyzed. The process continued until data saturation was achieved.
Results: Much information has been discovered about the value of the services provided and what can be done to better address clinician information needs. Data collection is ongoing.
Conclusions: Medical librarians, particularly those in academic centers, must reach out and find new ways to enable rural clinicians to stay current with the explosion of new biomedical information.
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Stemmer, John K. "The Perception of Effectiveness in Merged Information Services Organizations: Combining Library and Information Technology Services at Liberal Arts Institutions." Ohio : Ohio University, 2007. http://www.ohiolink.edu/etd/view.cgi?ohiou1178203531.
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Tang, Hoang T. "Minsi Trails Council Boy Scouts Of America camping video and how can a summer camp experience contribute to a scout's emotional growth and self-identity /." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1992. http://www.kutztown.edu/library/services/remote_access.asp.
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Sergiadis, Ashley D. R. "Using Websites to Study Library Resources, Services, and Organizations." Digital Commons @ East Tennessee State University, 2020. https://dc.etsu.edu/etsu-works/6424.
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Libraries rely on websites to inform patrons of their resources, services, and organizations. Consequently, these websites are a rich source of research data to discover library trends, whether it is determining which databases are most commonly offered or which departments have the most employees. Content from library websites not only allow researchers to explore these types of questions, but they also indicate how libraries communicate information to patrons.
Come to this session to learn when and how to conduct a content analysis of library websites. It will begin with an overview of the types of research questions that can be explored using this method, including examples from research projects within the library and information science literature. Then, the presenter will delve into the process of conducting a content analysis of library websites, breaking down the general steps and providing helpful tips along the way. These steps will be demonstrated with an example of a study conducted by the presenter that used information from library websites to determine which academic library departments (collections/technology, research/instruction, etc.) manage institutional repositories. Lastly, the session will conclude with an activity that will walk attendees through thinking of a research question and how to design a content analysis for that question.
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Elaiess, Ramadan F. M. "Developing information services for special library users in Libya by designing a low cost digital library." Thesis, University of Strathclyde, 2011. http://oleg.lib.strath.ac.uk:80/R/?func=dbin-jump-full&object_id=15580.
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Mogale, Mpho Gift. "Social Media and the Provision of Library and Information Services at the University of Limpopo Library." Thesis, University of Limpopo, 2019. http://hdl.handle.net/10386/3048.
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Thesis (M.Inf) --University of Limpopo, 2019.The use of social media (SM) tools in both public and private institutions is growing remarkably. Academic libraries, in particular are confronted with serious challenges of becoming the leader in adopting various SM platforms to enhance the delivery of library and information services to their users. This study investigated the extent and ways in which librarians attached to the University of Limpopo library use SM platforms in the provision of library and information services to their patrons. The study examined types of SM tools used, purposes that SM tools are used for in academic libraries, factors that determine and impede the use of SM, as well as the attitudes of the library staff towards the use of SM in providing library and information services. The study adopted a qualitative research approach through the use of a semi-structured interview (administered face-to-face) with 10 academic librarians at the University of Limpopo (UL) as a data collection method. The findings of the study show that UL library staff largely use SM platforms such as Facebook to market and promote library services as well as Library-Blog to liaise with the schools or faculties. The study further revealed that librarians at UL are not in charge of SM applications. Instead the Marketing and Communication Department administrator is responsible for the management of SM in the university. The study notes that library personnel are aware of various SM platforms. Therefore, it has a direct influence on their use in work-related tasks. Moreover, the ease of use, low cost, high demand and usefulness of SM applications are contributory factors which motivated the librarians to want to use it. The study further reveals factors that inhibit the effective use of these applications and recommends that library management should create SM policies to boost the effective use of SM for the benefit of library patrons.
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Pillai, Viveka. "Exploring the impact of library instruction on the Human Sciences Research Council staff, in support of achieving their research and academic goals." Master's thesis, Faculty of Humanities, 2021. http://hdl.handle.net/11427/32974.
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This study explored the impact of library instruction (LI) on the Human Sciences Research Council (HSRC) staff, in support of achieving their research and academic goals. The study used a mixed methods sequential explanatory design, which consisted of two separate phases: quantitative data collection followed by qualitative data collection. The researcher surveyed the HSRC staff members, by using two online questionnaires. The first was for staff members who previously attended LI and the second for those who had never attended. A Likert scale was used to gauge the extent to which a participant agreed or disagreed with certain statements posed. A combination of open and closed ended questions were used in the questionnaire. The researcher used the free survey software Google forms to create and disseminate the quantitative questionnaires. The data files were then downloaded from Google forms into an Excel file and uploaded into Statistical Package for the Social Sciences (SPSS) for analysis. Participants volunteered for a follow‐up interview; this option was included in both questionnaires. The researcher had separate semi-structured interview guides for staff who attended and for those who never attended LI. Face‐to‐face and telephonic interviews were used to gather data. Interviewees were asked to sign a consent form, granting the researcher permission to audio record the interview. The total number of staff members, with valid e‐mail addresses that were sampled was 385. The total response rate was 27%. A total of 104 staff responded, with 69 staff members responding to the questionnaire for those who had attended LI and 35 staff responding to the questionnaire for those who had never attended LI. There were 40 staff members who volunteered to be interviewed, the researcher interviewed the first 30 who responded with signed consent forms. The findings illustrated that LI had a positive influence on the ability of the staff to achieve some of their research and academic goals. Participants indicated that they developed and learned new skills by attending LI. They also attributed their ability to find relevant sources, critically evaluate information and use information responsibly iv due to LI. LI however had little influence on staff publishing more, finding and applying for researching funding, or increasing citation counts. The findings provided an opportunity for the HSRC LI team to develop and explore alternative methods to contribute to staff success in these areas. The study also found that the HSRC library could explore the need for alternative instructional models, consider hosting LI sessions for similar post level groupings and consider offering more LI classes so staff could have more opportunities to attend.
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Tammaro, Anna. "Towards internationalisation of library and information of library and information science education : Bologna process as a lever of quality in Italy." Thesis, Northumbria University, 2011. http://nrl.northumbria.ac.uk/2364/.
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Wallace, Rick L., Nakia J. Woodward, and Emily C. Weyant. "Using Checklists to Re-Think Library Resources and Services Training." Digital Commons @ East Tennessee State University, 2016. https://dc.etsu.edu/etsu-works/8700.
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Russell, James C. "The administration of public support for the arts in Pennsylvania and the response of third sector music organizations to changes in funding from the Pennsylvania Council on the Arts." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1993. http://www.kutztown.edu/library/services/remote_access.asp.
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Wallace, Rick L., Nakia J. Woodward, Emily Weyant, Kelly R. Loyd, and Rachel R. Walden. "The Evolution of Library Services at Remote Area Medical Clinics." Digital Commons @ East Tennessee State University, 2020. https://dc.etsu.edu/etsu-works/8825.
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Higgins, Susan Ellen. "Youth Services in an Electronic Environment." University of Wellington Press, 2001. http://hdl.handle.net/10150/105817.
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Wallace, Rick L., and Nakia J. Woodward. "Using Checklists to Train Users to Use the Mosaic of Library Resources and Services." Digital Commons @ East Tennessee State University, 2016. https://dc.etsu.edu/etsu-works/8705.
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Objectives: The purpose of this study was to create a checklist that could be used in the training of a college of pharmacy faculty so that there were no gaps in their information literacy; to implement the checklist; and to measure the users response to the intervention.
Methods: A checklist was developed that covered the information resources of the library and the information skills needed by pharmacy faculty. All faculty were required to meet with a librarian during the academic year and cover everything on the checklist in one or multiple sessions. Faculty were surveyed as to their responses to the training.
Results: Librarians learned the value of using a checklist. Better relationships were developed with the college of pharmacy faculty. Weaknesses in the libraries training of pharmacy faculty were discovered and remedied. Conclusions: Checklists are used in medicine to obtain quality. Checklists can be used in medical librarianship for the same purpose.
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Manalan, Jesudoss, Preedip Balaji Babu, and B. S. Swaroop Rani. "Information Marketing through Library Liaison Programs in India: Perspectives and Concerns." SALIS, Chennai, 2009. http://hdl.handle.net/10150/200628.
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This paper draws upon today’s information organizations – libraries, archives and museums and how these cultural entities should be equipped to manage and usher in change, keeping pace with the fast changing web environment to realize their mission, relevance and purpose. The information services industry is undergoing a turbulent phase in our times, wherein the information is produced, traded, repacked, copied, reproduced, rehashed and re-sold. While information products and services are conveyed through conventional ways, it is the liaison program – which takes the place of classical ways of marketing by becoming the brand ambassador of ‘information marketing.’ Library liaisons are trained and engaged in such a way that they take on the role of aggressive salesman to marshal information and to promote the library services and information literacy. It also examines the role of librarians in the emerging digital economy to envisage and foster academic and research activities in learning organizations through library liaisons maximizing better results as a knowledge nerve centre.
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Darries, Fatima. "The impact of the Internet on reference services in higher education libraries in South Africa." Master's thesis, University of Cape Town, 2002. http://hdl.handle.net/11427/7910.
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Internet access has become an indicator of a country's socio-economic status in the Information society. Libraries of higher education institutions support the parent institutions' objective to produce graduates able to function in this society. Consequently, the Web, the most popular part of the Internet, has become ubiquitous in reference services. This study investigates the impact of the Internet on reference services by exploring the following areas: user Internet access and training in the library, use and integration of the Internet as an information tool in reference services and the Internet training and knowledge of reference librarians.
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Maya, Zukiswa. "The use of electronic information resources in the university of Fort Hare Library Services." Thesis, University of Fort Hare, 2018. http://hdl.handle.net/10353/6303.
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The study seeks to explore the use of electronic information resource in the University of Fort Hare (UFH) Library. The objectives of the study are to determine factors that influence acquisitions of electronic information resources at UFH library, to find out the user’s responses to electronic information resources in the library and identify the challenges faced by UFH library regarding the usage of electronic information resources. The literature review was conducted through an acquisition of electronic information resources in academic libraries, collection development policies of academic libraries in South Africa and application of electronic information resources within South Africa and globally. The study is based on Diffusion of innovation (DOI) theory. The study adopted qualitative and quantitative approaches, and the non-probability sampling-Quota sampling was used for students and purposive sampling technique for librarians and academics. The data was collected with self-administered questionnaires and document analysis. The study found that academics were not fully involved in the acquisition of the library electronic information resources; therefore, there is a lack of communication about the acquisition of electronic resources. The study further reveals that there is usage of electronic information resources; however, there are library users who prefers to use search engines such as google, yahoo etc. It was also identified that there are two important barriers that hinder the use of electronic information resources, i.e. physical and personal barriers. The study recommends that University of Fort Hare library should consider including e resources in the collection development policy. It is also recommended that the library online training/tutorials must be installed on the library website to increase the usage of e-resources. In order to stay relevant and visible, librarians should embrace new opportunities and go beyond the comfort zone of traditional librarian principles.
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Nakanduungile, Charlotte Ndeutala. "Student adoption and perceptions of the library and information mobile services at the University of Namibia." Master's thesis, Faculty of Humanities, 2021. http://hdl.handle.net/11427/32931.
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The aim of the study was to examine students' adoption and perceptions of library and information mobile services at the University of Namibia (UNAM), Main Campus. The research objectives were: to assess factors influencing students' adoption and use of wireless technologies that enable them to access library and information services at UNAM Main Campus; to determine the challenges/opportunities that students face when accessing library and information mobile services at UNAM Main Campus; and to identify students' perceptions of the library and information mobile services offered by UNAM Main Campus library. The study employed a mixed methods approach to gather and analyse data, and was supported by the Diffusion of Innovations theory (DOI). Data were collected from students using a convenience sampling method while purposive sampling was suitable to gather the qualitative data from library staff. Data collection from students was facilitated through a questionnaire, and library staff were interviewed. The study findings showed that mobile phones and laptops have been widely adopted and used by UNAM students. The study concludes that the attributes of innovation (relative advantage, compatibility, complexity, trialability and observability) are considered to be the influencing factors in the adoption and use of wireless technologies that enable students to access library and information services. The study results indicated that students enjoy the benefits which wireless technologies provide such as mobility, flexibility, convenience, engagement and communication in improving learning and academic performance and specifically in accessing library and information mobile services. However, slow network speed/network congestion during peak hours, limited Wi-Fi network coverage in areas and network downtime are some of the challenges that are frequently experienced and frustrate UNAM students when learning and accessing library information services. Though some students are not satisfied with the current provision of library services, and perceived them as inadequate due to limited access, lack of awareness and marketing of mobile services, and lack of a library mobile application, the majority of students perceived library services as adequate due to regular instant interactions and communications via emails, telephones and social networks that they exchange with librarians. The study recommends, among other things, that UNAM library staff be innovative in marketing and creating awareness of information resources and services to attract more students and increase library usage. Since there is no mobile application at vi UNAM library, the study recommends that the library design a mobile application to assist in providing library services to users with mobile devices.
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Wallace, Rick L., and Nakia J. Woodward. "Collaborating with Public Libraries to Provide Consumer Health Information Services to 17 Rural Tennessee Counties." Digital Commons @ East Tennessee State University, 2006. https://dc.etsu.edu/etsu-works/8781.
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Clamon, Travis, Ashley Sergiadis, and Jennifer Young. "Not Enough Cooks in the Kitchen: Balancing Quality and Speed in Services." Digital Commons @ East Tennessee State University, 2018. https://dc.etsu.edu/etsu-works/1489.
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Do you find it hard to envision the future when you are struggling to keep up with the present? A reality in many libraries is high demand but limited resources. In this session, participants will develop a menu of current services offered in their position or department. After group discussions on criteria for evaluating services and shortening workflows, participants will eliminate one service and/or shorten its prep time in order to add a forward thinking service.
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Sterner, Darryl L. "From which media source do college undergraduate students get most of their sports and weather information?" Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students Source: Masters Abstracts International, Volume: 45-06, page: 2721, 1994. http://www.kutztown.edu/library/services/remote_access.asp.
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Thesis (M.S.)--Kutztown University of Pennsylvania, 1994.Source: Masters Abstracts International, Volume: 45-06, page: 2721. Abstract precedes thesis as 3 preliminary leaves. Typescript. Includes bibliographical references (leaves 50-52).
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Carter, Nakia J., and Rick L. Wallace. "Information Revolution: Mustering the Militia: Collaborating with Public Libraries to Provide Consumer Health Information Services to 17 Rural Tennessee Counties." Digital Commons @ East Tennessee State University, 2007. https://dc.etsu.edu/etsu-works/8769.
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Objective: To enable primarily public libraries and secondarily public health workers and rural hospital staff to be consumer health information providers with the goal of creating a program that could be copied nationally, enabling public library workers to become an important resource in reversing our national health information illiteracy.
Setting: Three regions of the state regional public library system covering seventeen counties and two regions of the state public health department system.
Participants: Public library staff, public health department staff, and rural hospital staff. Program: East Tennessee State University (ETSU) College of Medicine Library partnered with public libraries to improve the delivery of health information. Four free classes were taught multiple times: “Prescription for Success,” “An Apple a Day,” “PubMed for Public Librarians,” and “From Snake Oil to Penicillin.” Regional public library directors were used to convince their staff of its value and obtain the concurrence of their boards for release time for class attendance. Classes were also developed for the public health workforce and rural hospital staff. Existing classes (with all teaching materials on the National Network of Libraries of Medicine [NN/ LM] Website) were used with the existing public library system.
Results: Five-hundred thirty-three students attended the classes. Fifty-two public library workers received MLA’s Consumer Health Information Specialist certification. Thirty-one public libraries have joined NN/LM. All ordered MedlinePlus marketing materials for their libraries from InformationRx.org.
Conclusion: This project helped address the public health problem of health information illiteracy by filling the gap the average person has in finding quality health information. A strength of this project is its easy replication. The project used materials that were readily available and put them to use. Any library could replicate this project in its own service area saving time and cost to the library.
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Alsulaiman, Abdulhameed M. A. "Academic libraries in Saudi Arabia: A comparative study of the performance of their information services and support facilities." Diss., The University of Arizona, 2001. http://hdl.handle.net/10150/289232.
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The main purpose of this study was to measure the performance of academic library information service points and physical support facilities at seven universities in Saudi Arabia. These measurements provide the means to critically analyze the library program and its operations and make specific recommendations for changes or improvements. The study applied three measures developed by Van House et al. (1990): Facilities Use Rate, Services Points Use, and Reference Transactions. The study investigated if any significant differences existed in the use rates of services points and supportive facilities among the seven Saudi university libraries and between two designated groups---large versus small universities. The study used different individual methods to collect the data: (1) interviews with librarians and department heads, (2) review of the literature and the related library documents and reports, and (3) masurement of the information services points and facilities. Based on the performance measurement data obtained, the average percentage use rate of facilities at the Saudi universities ranges from 17% to 72%. For the service points use rate, the average rate of users per employee for the service points' desks ranges from 0.45 to 2.05. For the reference transactions rate, the average rate of transactions per employee for the service points' desks ranges from 0.77 to 7.90. The study found that at least one of the seven libraries has a significantly different average use rate of facilities, a significantly different average user rate per employee of the service points' desks, and a significantly different average transaction rate per employee of the reference points' desks at Saudi university libraries. The study found that large and small Saudi university libraries have significantly different average usage rates of the facilities except copy machines, a significantly different average user rate per employee of the service points' desks, and a significantly different average transaction rate per employee of the reference points' desks at Saudi university libraries.
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Yusoff, Hashimah Mohd. "The use of electronic information resources among the users of Penang Public Library Corporation." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/105641.
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Public libraries place importance on information technology for the delivery of quality services. One aspect of quality services is knowing the usage in the electronic information resources (EIRs) among the users. This study was carried out to investigate the use of the EIRs at the Penang Public Library Corporation (PPLC). The findings revealed that EIRs services provided by PPLC are being regularly used by the users. It was noted that the younger group relied more on the EIRs. The most preferred EIRs were Internet (51.9%) and OPAC (43.2%). The preference of Internet was higher among school students with 25% users and college students with 17.2% users, whereas preference of OPAC was higher among the professional group with 30% users. It was determined also that most of the users who used Internet were for information searching. For OPAC, they seemed more likely to use title search in searching library materials and they learned to use the OPAC by themselves. The usage of other EIRs were less popular with Electronic Journals (19.1%), Online databases (16.0%) and CD-ROMs (7.4%). It is recommended that PPLC must strive aggressively to promote the less popular EIRs that are provided but seldom used by the library users. PPLC also needs to improve its training programme in order to help users to enhance the use of EIRs.
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Oakshott, Stephen Craig School of Information Library & Archives Studies UNSW. "The Association of Libarians in colleges of advanced education and the committee of Australian university librarians: The evolution of two higher education library groups, 1958-1997." Awarded by:University of New South Wales. School of Information, Library and Archives Studies, 1998. http://handle.unsw.edu.au/1959.4/18238.
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This thesis examines the history of Commonwealth Government higher education policy in Australia between 1958 and 1997 and its impact on the development of two groups of academic librarians: the Association of Librarians in Colleges in Advanced Education (ALCAE) and the Committee of Australian University Librarians (CAUL). Although university librarians had met occasionally since the late 1920s, it was only in 1965 that a more formal organisation, known as CAUL, was established to facilitate the exchange of ideas and information. ALCAE was set up in 1969 and played an important role helping develop a special concept of library service peculiar to the newly formed College of Advanced Education (CAE) sector. As well as examining the impact of Commonwealth Government higher education policy on ALCAE and CAUL, the thesis also explores the influence of other factors on these two groups, including the range of personalities that comprised them, and their relationship with their parent institutions and with other professional groups and organisations. The study focuses on how higher education policy and these other external and internal factors shaped the functions, aspirations, and internal dynamics of these two groups and how this resulted in each group evolving differently. The author argues that, because of the greater attention given to the special educational role of libraries in the CAE curriculum, the group of college librarians had the opportunity to participate in, and have some influence on, Commonwealth Government statutory bodies responsible for the coordination of policy and the distribution of funding for the CAE sector. The link between ALCAE and formal policy-making processes resulted in a more dynamic group than CAUL, with the university librarians being discouraged by their Vice-Chancellors from having contact with university funding bodies because of the desire of the universities to maintain a greater level of control over their affairs and resist interference from government. The circumstances of each group underwent a reversal over time as ALCAE's effectiveness began to diminish as a result of changes to the CAE sector and as member interest was transferred to other groups and organisations. Conversely, CAUL gradually became a more active group during the 1980s and early 1990s as a result of changes to higher education, the efforts of some university librarians, and changes in membership. This study is based principally on primary source material, with the story of ALCAE and CAUL being told through the use of a combination of original documentation (including minutes of meetings and correspondence) and interviews with members of each group and other key figures.
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McDermott, Elizabeth. "The barriers affecting women's career progression in library and information services : a feminist critique." Thesis, Aberystwyth University, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.245467.
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Feiertag, Jason P. "An analysis of the relationships between end-user support and information technology strategic planning at Pennsylvania community colleges." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 2001. http://www.kutztown.edu/library/services/remote_access.asp.
Full textAbstract:
Thesis (M.P.A.)--Kutztown University of Pennsylvania, 2001.Source: Masters Abstracts International, Volume: 45-06, page: 2921. Typescript. Abstract precedes thesis as preliminary leaves [1-2]. Includes bibliographical references (leaves 95-97).
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Chandra, Smita, and Vivek Patkar. "ICTS: A catalyst for enriching the learning process and library services in India." Elsevier, 2007. http://hdl.handle.net/10150/106060.
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The advances in ICTs have decisively changed the library and learning environment. On the one hand, ICTs have enhanced the variety and accessibility to library collections and services to break the barriers of location and time. On the other, the e-Learning has emerged as an additional medium for imparting education in many disciplines to overcome the constraint of physical capacity associated with the traditional classroom methods. For a vast developing country like India, this provides an immense opportunity to provide even higher education to remote places besides extending the library services through networking. Thanks to the recent initiatives by the public and private institutions in this direction, a few web-based instruction courses are now running in the country. This paper reviews different aspects of e-Learning and emerging learning landscapes. It further presents the
library scene and new opportunities for its participation in the e-Learning process. How these ICTs driven advances can contribute to the comprehensive learning process in India is highlighted.
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Li, Beibin. "A comparison of the information content of TV advertising in the United States and the People's Republic of Chinna." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1996. http://www.kutztown.edu/library/services/remote_access.asp.
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Wallace, Rick L. "Planning for the Future: Determining the Effectiveness of Library Services to Medical Residents in an Academic Medical Center." Digital Commons @ East Tennessee State University, 2006. https://dc.etsu.edu/etsu-works/8784.
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Swan, Ruth Maddox. "Perceived performance and disconfirmation of expectations as measures of customer satisfaction with information services in the academic library." Tallahassee, FL. :, 1998. http://www.famu.edu/library/RSwan.Pdf.
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Egry, Eugene L. "Investigation of an information system design using a combined platform of Jackson System Development and object-oriented system development methodologies." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1991. http://www.kutztown.edu/library/services/remote_access.asp.
Full textAbstract:
Thesis (M.S.)--Kutztown University of Pennsylvania, 1991.Source: Masters Abstracts International, Volume: 45-06, page: 3184. Abstract precedes thesis as 3 preliminary leaves. Typescript. Includes bibliographical references (leaves 69-70).
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Conyers, Angela D. "The use of external information by managers in larger industrial companies with special reference to the role of electronic external information services." Thesis, City University London, 1989. http://openaccess.city.ac.uk/8247/.
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This research examines the use of external information by managers in larger industrial companies, with special reference to use of electronic information services. Five different industries are selected for study - oil, pharmaceutical, construction, electronics and retail. Evidence on the areas and sources of external information of most importance to managers, including electronic sources, was sought by means of a questionnaire survey distributed to managers in marketing, finance, corporate planning, computer systems and management services and to company librarians! information officers. The questionnaire was completed by 122 managers from fifty-one companies and followed up by case study interviews with eleven selected respondents. All respondents agree on the importance of industry market trends and competitor activities as the main areas of external information and on the personal communications network and industry publications as the prime sources. Information of the organization's broader environment is viewed as less important, Company libraries, where they exist, are not always highly regarded or fully exploited as sources of information by managers. The research shows that electronic information services are not in general rated highly as an information source. The main reason for the lack of use by managers appears to be lack of content relevance, but lack of awareness, pricing structure and accessibility are also contributory factors. Videotex services are held in low regard by their users and non-users alike. Commercial databases, on the other hand, are valued by their main user group, which consists of librarians from the pharmaceutical industry and from larger oil companies. Type of industry, type of respondent and size of company are all important variables in use of electronic information services. The research identifies four different approaches to external information use - individual, library, systems and information management. In spite of the acknowledged importance of external information, the informal approach is still prevalent. There is no extensive use of electronic services in companies which do not have an established library structure and there are few examples of a properly structured 'information management' approach which combines both internal and external sources.
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Reffold, Anne S. "The commercialisation of library and information services : impacts, implications and some of the methods adopted." Thesis, Aberystwyth University, 1993. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.241528.
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Carter, Nakia, and Rick Wallace. "Collaborating with Public Libraries, Public Health Departments, and Rural Hospitals to Provide Consumer Health Information Services." Digital Commons @ East Tennessee State University, 2007. https://dc.etsu.edu/etsu-works/8682.
Full textAbstract:
East Tennessee State University Quillen College of Medicine Library (ETSUQCOML) developed a training program to enable public libraries, public health workers, and rural hospital staff to be consumer health information providers. Four NN/LM-developed classes were taught to public libraries. Regional public library directors were invaluable in obtaining the concurrence of their boards for release time for class attendance. Classes were also developed for the public health workforce and rural hospital staff. Five-hundred thirty-three students attended the classes. Fifty-two public library workers will receive the MLA's Consumer Health Information Specialist certification. Thirty-one public libraries have joined NN/LM. All ordered MedlinePlus marketing materials for their libraries from InformationRx.org.
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Ndinoshiho, Joseph Megameno. "The use of electronic information services (EIS) by undergraduate nursing students at the University of Namibia's (UNAM) northern campus : a descriptive study." Master's thesis, University of Cape Town, 2008. http://hdl.handle.net/11427/13918.
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Includes bibliographical references (leaves 171-187).Library and information science professionals are increasingly taking a keen interest in gaining a better understanding of how university's students are making use of the electronic information services (EIS) in academic libraries. This study investigated the use of EIS by undergraduate nursing students at the University of Namibia's (UNAM) Northern Campus. The study has specifically examined the extent to which these students used EIS, the purposes for which they used EIS, the barriers they encountered in their use of EIS, the benefits they feel they gain from using EIS, the sources they use to acquire EIS skills, and their perceptions of EIS.