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Dissertations / Theses on the topic 'Library management systems'
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1
GOMES, GEORGIA REGINA RODRIGUES. "INTEGRATION OF REPOSITORIES OF DIGITAL LIBRARY SYSTEMS AND LEARNING MANAGEMENT SYSTEMS." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2006. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=9944@1.
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PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIROCom o uso generalizado das tecnologias de informação no apoio ao ensino, é comum disponibilizar conteúdos digitais, seja através de Sistemas de Bibliotecas Digitais (DLMS) ou de Sistemas de Gerência de Aprendizagem (LMS). No entanto, estes sistemas funcionam de forma independente, têm características diferentes e manipulam tipos diferentes de materiais, sendo seus repositórios com dados e metadados heterogêneos e distribuídos. Os conteúdos destes repositórios seriam melhor aproveitados se estivessem integrados a um ambiente comum, ou fossem acessados de modo integrado a partir dos ambientes de de DLMS e LMS. Nesta tese é apresentada uma visão homogênea dos conteúdos de DLMS e LMS. Para esta homogeneização utilizou-se uma extensão da arquitetura de mediadores e tradutores que trata a integração de metadados, assim como ontologias para tratamento semântico. Foram consideradas ontologias locais para descrever os metadados de cada repositório e uma ontologia global para a integração. No entanto, os documentos dos repositórios dos DLMS tendem a ser monolíticos e não têm um enfoque na reutilização( reuso). Assim, foram definidas regras para extração dos conteúdos mais importantes destes documentos, o que possibilita a reutilização. Esta extração envolve técnicas de mineração de texto e utiliza regras para descobrir as definições contidas nos documentos. Foi desenvolvido um protótipo que demonstra a viabilidade do processo. Para facilitar o entendimento do trabalho, é apresentado um estudo de caso que utiliza a técnica proposta e o protótipo desenvolvido. O trabalho facilita e enriquece o desenvolvimento de materiais de aprendizagem, uma vez que torna os conteúdos de documentos das bibliotecas digitais reutilizáveis e integrados aos Objetos de Aprendizagem (LO) existentes.
With the widespread use of Information Technology for teaching support, it is usual to made digital content available through Digital Library Systems (DLMS) or Learning Management Systems (LMS).These systems, however, work independently, have different characteristics and manipulate different types of materials, and their data and metadata repositories are heterogeneous and distributed. The content of repositories would be better used if it was integrated in the same environment or accessed in an integrated way from DLMS and LMS. This thesis presents a homogeneous view of DLMS and LMS content. In order to provide such homogenization, it is proposed an extension of the mediator and wrapper architecture for dealing with metadata integration and ontologies for treating semantics. Local ontologies are used for describing each metadata repository, and a global ontology for the integration. As documents of DLMS repositories tend to be monolithic and not to follow a reuse approach, rules for extracting the most important content from these documents were developed in order to make them reusable. This extraction includes text mining techniques as well as rules for discovering definitions embedded in the documents. A prototype was developed which implements the extraction and proves the feasibility of this approach. In order to make the work easier to understand, it is presented a case study that uses the proposed technique and the prototype. The work described in this thesis facilitates and enriches the development of learning material by making the content of digital library documents reusable and integrated to existing learning objects.
2
Jena, shashikanta. "RFID Technology and Its Implications in Electronic Library Management Systems : Vision 2010." INFLIBNET, 2006. http://hdl.handle.net/10150/105857.
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Abstract:Radio Frequency Technology is one of the exhilarating Technologies that reform the working methodology in any organization. This Technology has been around for decades however this is an innovative approach as far as library field is concerned. This article provides details about, What is RFID? and how does it work? What are the applications of RFID in Libraries? This paper also aims to clarify each and every aspect of RFID Systems and how does it organize electronic library services.
3
Hinderer, Sebastian, Dominique Burger, and Bruno Marmol. "Towards a ready-to-use, DAISY-aware library management system." Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2011. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-69861.
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Both integrated library management systems and DAISY production and manipulation tools become widespread. We study how they could be combined to build a ready-to-use digital library with DAISY as its core format. The obtained framework should cover the entire book processing, from digital files provided either by publishers or by scanning printed material, until the delivery of DAISY content to end-users in a possibly secured way. We first give a functional description of the framework we have in mind. Then, we examine the existing tools of interest and give some tracks for further software developments.
4
Hinderer, Sebastian, Dominique Burger, and Bruno Marmol. "Towards a ready-to-use, DAISY-aware library management system." Deutsche Zentralbibliothek für Blinde Leipzig (DZB), 2010. https://slub.qucosa.de/id/qucosa%3A1214.
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Both integrated library management systems and DAISY production and manipulation tools become widespread. We study how they could be combined to build a ready-to-use digital library with DAISY as its core format. The obtained framework should cover the entire book processing, from digital files provided either by publishers or by scanning printed material, until the delivery of DAISY content to end-users in a possibly secured way. We first give a functional description of the framework we have in mind. Then, we examine the existing tools of interest and give some tracks for further software developments.
5
蔡纓 and Ying Choi. "Improved data structures for two-dimensional library management and dictionary problems." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31213029.
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Choi, Ying. "Improved data structures for two-dimensional library management and dictionary problems /." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B18037240.
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7
Calhoun, Karen. "Redesign of Library Workflows: Experimental Models for Electronic Resource Description." the Library of Congress, 2000. http://hdl.handle.net/10150/105094.
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This paper explores the potential for and progress of a gradual transition from a highly centralized model for cataloging to an iterative, collaborative, and broadly distributed model for electronic resource description. The author's purpose is to alert library managers to some experiments underway and to help them conceptualize new methods for defining, planning, and leading the e-resource description process under moderate to severe time and staffing constraints. To build a coherent library system for discovery and retrieval of networked resources, librarians and technologists are experimenting with team-based efforts and new workflows for metadata creation. In an emerging new service model for e-resource description, metadata can come from selectors, public service librarians, information technology staff, authors, vendors, publishers, and catalogers. Arguing that e-resource description demands a level of cross-functional collaboration and creative problem-solving that is often constrained by libraries' functional organizational structures, the author calls for reuniting functional groups into virtual teams that can integrate the e-resource description process, speed up operations, and provide better service. The paper includes an examination of the traditional division of labor for producing catalogs and bibliographies, a discussion of experiments that deploy a widely distributed e-resource description process (e.g., the use of CORC at Cornell and Brown), and an exploration of the results of a brief study of selected ARL libraries' e-resource discovery systems.
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Mfengu, Andiswa Yolanda. "Analysis of the approaches of senior management teams towards adoption of next generation library management systems: case study of Cape Library Consortium Institutions." Master's thesis, University of Cape Town, 2014. http://hdl.handle.net/11427/13734.
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Sophistication of technology has resulted in libraries having to manage print, digital and electronic resources. Managing all resource types and formats with traditional integrated library systems is ineffective as the systems were designed for physical resources. Next generation library management systems are expected to change this by integrating all library resources and providing access through a single platform, reducing the number of transaction the user has to perform. Additionally libraries will save large proportions of their budgets on hardware and software, as the systems are accessed through a web browser this will be an added benefit for libraries as the cost of acquiring electronic resources is continuously increasing. Next generation library management systems are not yet implemented in academic libraries in the Western Cape Province. To investigate the reasons for this, the author employed a qualitative case study approach in which a minimum of two members of the Executive Management of each of the four Cape Library Consortium institutions were interviewed. Data collected was analysed using NVivo analysis software, responses being analysed within the institution and compared across the other institutions.
9
Dzandza, Patience Emefa. "Use and management of information systems in academic libraries in Ghana." University of the Western Cape, 2019. http://hdl.handle.net/11394/6948.
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Philosophiae Doctor - PhDThe use of Information Systems (ISs) has been widely accepted and proven to increase the service quality in many organizations. Academic libraries have embraced the use of ISs and have implemented them to perform different activities. The efficient utilization and management of ISs in libraries will help libraries to derive maximum benefit from adopted ISs. The research used the DeLone and McLean (2003) IS success theory to determine the impact of IS management on the quality of the IS, the use of the IS and the benefits gained. The researcher used nine (30%) of the thirty university libraries which are members of the consortium of academic and research libraries in Ghana (CARLIGH) - an association of libraries that help with the IS and electronic resource use of member libraries. A mixed method approach with questionnaires, interviews combined with content analysis of the university websites was used to gather data. Findings indicated that academic libraries in Ghana are making use of some ISs including; ILS, DAM, social media, websites, among others, amidst a number of challenges. The research also revealed that the management of ISs affects the quality thereof. Quality of ISs affects use, and use affects the benefits gained from use. The researcher proposed an IS management standard guideline which Ghanaian academic libraries could adopt for using and managing ISs to enhance efficiency and better service delivery.
10
St, Germain Gary. "MusLib: A proposed database for the management of a music library." CSUSB ScholarWorks, 1990. https://scholarworks.lib.csusb.edu/etd-project/566.
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11
Dimou, Anastasia. "Knowledge management practices in academic libraries : The case of NTUA Central Library." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-80599.
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The last years, libraries and information centers, as well as other organizations are attempting to survive in a knowledge-driven society. Moreover, they are called upon to redefine their structure and management processes in order to increase their competitive advantage through their learning capability and their knowledge assets. Knowledge has become their core element that contributes to the development and improvement of their services through knowledge management (KM) initiatives, connected with knowledge assets creation, sharing, and exploitation. This study is a qualitative research that has been conducted in NTUA Central Library with main research object the Department of Information and Users’ Services. The study examines the knowledge management (KM) perception in the Department and by extension, the library. It aims to identify the adopted KM practices, investigate the KM process through knowledge creation and sharing, collaboration and communication among employees and external collaborators and finally, to propose new methods and techniques through a KM strategy, for improving the Department and library’s internal operation and services provision. The study’s goal is to present the current situation of one of the biggest Greek academic libraries regarding KM initiatives and to draw attention on the academic libraries’ changing role in the new digital era and the opportunities that KM provides them to participate in the knowledge-based economy and the knowledge-based society. The importance of this study lies on the fact that few researches have been conducted in Greek academic libraries and the results have presented that they demonstrate little attempt to adopt KM practices and rather, to establish a clear KM strategy. In this context, the study is trying to clarify the importance of focusing on people as libraries’ knowledge resource connected with their knowledge and experience, which defined as “intellectual assets” that need to be recorded, classified, updated and definitely shared, in order to become searchable and accessible. It is a case study, conducted through an interpretive approach, following a holistic ethnography tradition. The research methods used for the data collection were the methods of participant observation and semi-structured interviews. The data collected have been analyzed through the six (6) phases of the thematic analysis, while methods data validation have been used to ensure their reliability. In conclusion, the study presents results connected with the Department’s knowledge specification (tacit and explicit), the process of knowledge sharing by mentioning the people involving, the methods and tools. Furthermore, the weaknesses the Department faces are presented regarding employees’ involvement – mostly connected with communication and collaboration – and the systems and resources management. Finally, the anticipated future challenges are presented and analyzed, as defined by the library’s role, the employees’ role and the KM role.
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Delbridge, Rachel. "The application of soft systems methodology to library management system design : a case study of a law firm." Thesis, Manchester Metropolitan University, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.289624.
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Wu, Weizhong. "An on-line library of design patterns." CSUSB ScholarWorks, 2004. https://scholarworks.lib.csusb.edu/etd-project/2611.
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This project is to develop an on-line library to help software engineers who utilize design patterns for developing e-commerce applications it translates generic design patterns to concrete design patterns. The graphical user interface was developed to allow the user to develop their own design patterns by modifying or changing stored design patterns.
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Taole, Nthabiseng. "Evaluation of the Innopac Library system in selected consortia and libraries in the southern African region : implications for the Lesotho Library consortium." Thesis, University of Pretoria, 2008. http://hdl.handle.net/2263/23861.
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Resource sharing is considered to be one of the most important pillars of library service, because no single library can meet all the needs of its users. Libraries have always cooperated to meet the increasing demands of users by sharing their resources. In the past few decades, the need to establish library consortia emerged more strongly as libraries began to take advantage of technology to improve access to information and service delivery. There has been a notable increase in the formation of library consortia on the African continent. South Africa has taken the lead both in the amount of established consortia and the number of member libraries within them. This development accompanied the implementation of common library systems in consortia, where a single system is adopted by all member libraries. In the Southern African region, the library system called INNOPAC/Millennium Pac has already been adopted by consortia and libraries in Botswana, Mozambique, Namibia, South Africa, and Zimbabwe. The recently-established Lesotho Library Consortium (LELICO) also recognized the need for a comprehensive investigation to identify a common system that will effectively meet the needs of its member libraries. The purpose of this study was to analyze the successes and limitations of the INNOPAC library system operating in consortia and libraries in the Southern African region, in order to assess its suitability for LELICO. The study focused on two South African consortia (The Gauteng and Environs Library Consortium – GAELIC, and The Free State Library and Information Consortium - FRELICO), two university libraries (Namibia and Zimbabwe) and one agricultural college library (Botswana) in the Southern African region that use the system. A special emphasis was the criteria of assessment that would apply to a small, multi-type consortium in a developing country like Lesotho. Data was collected through a literature search, questionnaires, interviews, site visits, and analysis of policy and institutional documents. The target groups of the study were the library managers, system managers, and library professionals of selected GAELIC and FRELICO libraries, and the system managers of the three selected libraries in the region. The study found that the INNOPAC library system is performing satisfactorily in the chosen consortia and libraries, and that it has a positive impact on them. It performed to a high standard in all the key areas, and this may be attributed to keeping abreast of the latest developments in the library world, and offering a range of services that meet the needs of libraries. The study found further that the INNOPAC library system contributed towards increased productivity, improved customer services, and better decision making in the two consortia. However, direct access to members’ holdings was restricted by a decentralized server model adopted by these consortia. This and other lessons shaped a proposal for the implementation and management of the INNOPAC library system in LELICO. A proposed model recommends a central server as a more cost-effective management solution. The model also explains the mode of operation by member libraries and the coordinated structures that would implement and manage the INNOPAC library system, adapted to the specific requirements of a small, multi-type consortium in a developing country like Lesotho. Given its successful performance in consortia and libraries across Southern African countries, the study recommends further research into the advantages and challenges of INNOPAC for wider regional library cooperation.Thesis (DPhil)--University of Pretoria, 2009.
Information Science
unrestricted
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Mathur, Roopa. "Students' Perceptions of a Mobile Application for College Course Management Systems." ScholarWorks, 2011. https://scholarworks.waldenu.edu/dissertations/925.
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Higher education administrators need data on student perceptions to support their decision making regarding mobile learning (m-learning) applications. There is a lack of research addressing students' perceptions of mobile applications for course management systems (CMS). The findings of this study may help administrators understand students' perceptions of a CMS m-learning application, Blackboard Mobile Learn (BML). This m-learning application is available on mobile devices, such as the iPad, iPod Touch, iPhone, Android, and Blackberry smartphones. The purpose of this quantitative survey study was to explore the linear relationship between the independent variables of students' perceptions of usefulness and students' perceptions of ease of use with the dependent variable of the students' intent to use BML. The technology acceptance model (TAM) provided the theoretical framework. The study was a survey-based cross-sectional design in which 98 students from 2 community colleges were polled. The results of multiple regression analyses indicated that students' perceptions of usefulness and students' perceptions of ease of use were both significantly and positively related to students' intent to use BML. The results of t tests for population means where the variances are unknown confirmed the students' intent to use many of the specific functions of BML: Announcements, Information, Contacts, and My Grades. The findings were inconclusive for Discussions, Assignments, and Course Documents. This study is significant in that it provides college administrators and faculty with supportive data, giving students a new educational platform: mobile learning. The key positive social change provided is a CMS m-learning solution for students to be lifelong learners.
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Olson, Nasrine. "Taken for Granted : The Construction of Order in the Process of Library Management System Decision Making." Doctoral thesis, Högskolan i Borås, Institutionen Biblioteks- och informationsvetenskap / Bibliotekshögskolan, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-3553.
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This thesis is an empirically based, theoretical discussion of the process of decision making in relation to Library Management Systems (LMS). Although the conceptualization of the LMS decision process in rational terms, common in many LMS selection models, may be useful in different respects, here the process is viewed from a social constructivist stance. It is argued that due to the complexities involved, the potential choice of an LMS does not necessarily reflect the superiority of the chosen LMS based on objective inherent qualities. Nevertheless, libraries continually choose new systems and in many of these selection processes, the chosen system is perceived as the optimal choice. In this study, therefore focus is placed on examining the way in which this shared perception is constructed. Three theoretical views are adopted as the research framework, including Brunsson’s views on the process of decision making and its consequences, Collins’s views on methodological symmetry and construction of conceptual order, and finally Giddens’s views on duality of structure and the social order. Observations, interviews, and document studies are the methods employed in four different case studies that each lasted from 10 months to two years. In this study an array of different factors were found to be influential during the long process of the LMS decision making. It was also found that although the norms of rationality were striven for, and shared perceptions of rationality were constructed, the complexities involved did not allow a true rational choice by determination of all the options, projection of future needs, evaluation of the identified options, and selection of the optimal outcome. Instead, the different activities and happenings during the process helped construct a shared perception of the possible courses of action and optimality of the decision outcomes. Based on this study and with the help of the theoretical framework, it was suggested that an LMS choice is only one potential consequence of the LMS decision process; other consequences include legitimization, action, responsibility, and constructions of conceptual and social order. Through this study, the importance of the day-to-day actions and interactions (at micro level) and their wider implications for the construction of shared perceptions and shaping and reshaping of social structures are highlighted. This thesis contributes towards an alternative conceptualization of the process of LMS decision making. It may also have implications for the library practice, LMS related research, and educational programs within LIS.Akademisk av handling som med tillstånd av samhällsvetenskapliga fakulteten vid Göteborgs universitet för vinnande av doktorsexamen framläggs till offentlig
granskning kl. 13:15 fredagen den 1 oktober 2010, i hörsalen M404, Högskolan i Borås.
Avhandlingen har tilldelats den prestigefyllda utmärkelsen ”The 2011 Emerald/EFMD Outstanding Doctoral Research Awards”. The thesis has been awarded with the prestigious honor of ”The 2011 Emerald/EFMD Outstanding Doctoral Research Awards”
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Coelho, Jose Flavio Guerra Machado, and f. coelho@bigpond com. "SUSTAINABILITY PERFORMANCE EVALUATION MANAGEMENT SYSTEMS MODEL FOR INDIVIDUAL ORGANIZATIONS AND SUPPLY CHAINS." Central Queensland University, 2006. http://library-resources.cqu.edu.au./thesis/adt-QCQU/public/adt-QCQU20060720.094327.
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The title of the research is Sustainability Performance Evaluation Management Systems Model for Individual Organizations and Supply Chains. This research has achieved its aim to develop and demonstrate the practical implementation of a simple and objective sustainability performance evaluation management system model for individual organizations and supply chains. It has resulted in the recognition that a new concept Network of Interested Partners underpins the achievement of sustainability. The term acknowledges the interdependence and reflects the essential cooperation that must be achieved between business organisations, their commercially related entities and the local community if progress towards sustainability is to be achieved. It therefore encompasses and extends the concept of a supply chain as currently used.
Sustainable Development is defined by the World Commission on Environment and Development as development, which meets the needs of the present without compromising the ability of future societies to meet their own needs. Organizations, as part of human activities, also have to be sustainable. The sustainability of organizations is directly linked to the continual improvement of business performance. Many organizations have found a way to improve performance through the establishment of management systems. International Organization for Standardization (ISO) standards are recognized worldwide as reliable and efficient tools for the implementation of management systems. However, they do not always result in the desired improvement in outcomes. Therefore, if the required improvement of business performance is to be achieved, improved methodologies for development and implementation of performance evaluation (PE) processes are necessary. These methodologies must take into consideration sustainability principles. They also have to be applicable to individual entities and supply chains, with or without management systems in place. Supply chains are important because it is being increasingly recognized that overall supply chain performance is a means of adding value and competitive advantage to all businesses.
In the first part of the research a performance evaluation model or PE (version 1 model) was developed. This was used as criteria to compare and evaluate existing performance evaluation processes and outcomes of individual organisations and their respective supply chain within the Gladstone region, Australia. Questionnaires have also been used to identify and evaluate the needs of the interested parties in relation to the organizations and supply chains business performance and processes of performance evaluation.
All the information provided in the first part of the research was used by the researcher to develop the Sustainability Performance Evaluation Management Systems model or SPEMS (version 2 model). This incorporates the concepts of Network of Interested Parties/Partners. In particular, one of the outcomes is recognition that organizations need to establish partnerships if effective supply chain performance improvement is to be achieved. Therefore the establishment of partnerships has become a key requirement for the implementation of SPEMS.
The establishment of partnership among participants of a supply chain of Gladstone and implementation of the eight first steps of the SPEMS (version 2 model) in this supply chain was commenced successfully through workshops. The supply chain was formed by commercial organizations, government entities and interested parties from the community. SPEMS requires that partners all have the same level of ownership and authority in the decisions of the supply chain.
Some new terms and their definitions have been created within the research to support the new SPEMS model. They include: Network of Interested Partners, sustainability for organizations, sustainability KPI and sustainability friendly organizations.
All of the above are encompassed within the final SPEMS (version 3 model).
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Dlamini, Dudu Nomangwane Bawinile. "The management of indigenous knowledge in Swaziland, with specific reference to the Swaziland National Library Service (SNLS)." Thesis, University of the Western Cape, 2005. http://etd.uwc.ac.za/index.php?module=etd&.
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Indigenous knowledge systems (IKSs) have made positive contributions in agriculturehealth care
medicine
food preparation and preservation
land use
education and a host of other activities in rural communities as well as in urban ones (Warren, 1991:26). Yet hardly a day goes by when an elderly man or woman does not die with all the wealth of knowledge, which is then buried beyond recovery. Therefore, there is a need for institutions, which are in the business of information like libraries and/or information centers to manage (collect, document, organize, store, disseminate) the indigenous knowledge for potential contribution in present and future endeavours. Ngulube (2002: 96) rightly points out that the loss of IK will &ldquo
impoverish society&rdquo
.
The main aim of the study was to explore the issue if indigenous knowledge within the library and information sector, specifically within the Swaziland National Library Service
investigate if IK is managed
determine how it can best be managed in order to contribute positively to the community
and identify ways to best manage it. This study adopted the qualitative research methodology using the triangulation method, which allows the use of different data collection techniques.
The study found that Swaziland National Library Service (SNLS) manages IK, but at a very low level. Lack of funds is one major issue that has been voiced as the biggest hindrance to Indigenous Knowledge Management and that Library and information professionals are not adequately trained to manage IK. The study also discovered that Library and information services in Swaziland are still very much book-based and very much westernized, such that only a select elite is catered for by the current services. Intellectual property rights are not dealt with, with respect to IK.
From the findings, this study recommends that Library and information professionals include indigenous knowledge in the existing collection development policies or must design collection development policies that include IK.
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Johare, Rusnah. "Education and training in electronic records management (ERM): The need for partnership building." School of Communication & Information, Nanyang Technological University, 2006. http://hdl.handle.net/10150/106014.
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The use of computers within the electronic environment has led to rapid and dynamic changes in the way governments and businesses operate. One of the significant outcomes of computerization is that managing electronic records now relies on IT and it needs to be integrated into the business processes of an organization. Therefore electronic records management (ERM) not only requires the involvement of key players in recordkeeping, such as records managers and archivists, but also IT personnel and administrators under a common shared responsibility to establish a credible electronic records management programme. According to McLeod, Hare and Johare (2004) managing records in the electronic environment is not only a major challenge but also increasingly a strategic issue for organizations in both the public and private sectors. They suggested that “a key factor in meeting both the challenge and addressing the strategic management is the provision of education and/or training for employees and potential employees (i.e students). In particular, providing this at the appropriate level of detail and in the appropriate areas of the subject, commensurate with roles and responsibilities so that these people can discharge, both effectively and efficiently, their responsibilities for managing records in the electronic environment”. Within this context, this paper examines the education and training opportunities on ERM worldwide and in Asia.
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Manafu, Sylvia. "The design and implementation of knowledge management systems in academic libraries to enable knowledge management processes : a case study of Makerere University Library." Diss., University of Pretoria, 2016. http://hdl.handle.net/2263/62110.
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Knowledge management (KM) is increasingly becoming important for organisations to enhance
their competitive advantage, performance and to become more effective. Academic institutions
and academic libraries, in particular, have come to the realisation that they too can benefit from
knowledge management and are increasingly looking to adopt appropriate means to effectively
manage their knowledge resources so as to improve the services rendered to their patrons.
Knowledge management systems (KMS) are suitable means for academic libraries to manage
knowledge and enable the processes of creation, storage, sharing and application of knowledge.
While issues related to the design and implementation of knowledge management systems have
been widely discussed within various sectors such as the business sector, there is a paucity of
research pertaining to KMS implementation in academic libraries yet libraries have started to use
several technologies for KM without putting certain issues that are critical to the successful
implementation into consideration. Therefore, this study, puts forwards the idea of a KMS in
Makerere University Library, exploring several aspects with the aim of discovering how the
library can successfully implement a knowledge management system and in so doing explore
the readiness of Makerere University Library to implement a KMS. An exploratory study was
done adopting the qualitative research approach with Makerere University Library as the case
study. The study involved interviews with eight library staff members in the librarian and IT staff
categories that were purposively selected to provide information to the study.
The major findings from the study revealed that, the majority of library staff at Makerere
University Library understand the meaning of knowledge and knowledge management concepts
though more training is still needed to clarify these concepts to some staff that do not have a
clear understanding of the two concepts. The study also revealed that, the technological
infrastructure of the library needs to be updated to support the KMS implementation. Other
factors discovered that are key for the successful KMS design and implementation include:
library management support, KMS budget, library culture, KM strategy, policies and guidelines,
rewards and incentives. The study also identified benefits of a KMS for the library as well as
challenges that the library may face in implementing a KMS. Finally, the study puts forward
recommendations in the form of strategies for the library to successfully implement a KMS.Mini Dissertation (MIT)--University of Pretoria, 2016.
Information Science
MIT
Unrestricted
21
Sullivan, P. Brian. "Action plan to implement satellite video communications at Air Products and Chemicals, Inc." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1989. http://www.kutztown.edu/library/services/remote_access.asp.
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Gröhn, Pia, Divyateja Kasu, Michał Swiac, and Ali Zafar. "Organizing the Organization : Recommendation of development for explicit and tacit knowledge sharing at a University Library in North America." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-61921.
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This report works with a case provided in the course IS/IT for Organizing, Communication and Coordination II at Linnaeus University, Sweden. The case involves a University in North America that is renovating and revamping and, in essence, reinventing its library along with the services offered by the library and the facilities within. Along with the university staff in charge of the library renovations, the group analysed the possible gaps in the current working ecosystem and discussed how they can be improved upon. It was found out and understood that there is a lack of cohesion in the way the library staff generate, store and share documents and resources, which was intertwined with the lack of team culture and sense of professional community. Useful information was said to be in silos in the form of staff members that were somewhat disconnected from each other. This information was often in the form of explicit knowledge that was not easily accessible and tacit knowledge that was, in a sense, locked away since it was involuntarily not being shared. The group preparing this report used the theoretical background of knowledge management and knowledge sharing, along with a Soft Systems Methodology approach, to provide recommendations that the professionals in charge of the library renovations could execute upon during their plans. The recommendations revolve around organizing the organizational knowledge and bringing more cohesiveness to the way the staff and systems generate, store and share this knowledge, leading the way towards a knowledge-friendly culture. The proposed solutions elaborated by the group take Nonaka’s two types of knowledge (1994) into consideration: explicit and tacit knowledge. The recommendations begin with organizing the knowledge with aims of easier retrieval by users, using Shared Folder platforms or Content Management Systems. The active creation and sharing of knowledge shall be supported using blogs, wikis and e-learning authoring systems. Sharing of tacit knowledge can be enhanced by a Yellow Pages of the library staff, Community of Practice and through mentoring and networking activities.Rapport inom Informatikskurs 5IK501 IS/IT for Organizing, Communicating, and Coordinating II, läsåret 2016/2017
Report in the Informatics course 5IK501 IS/IT for Organizing, Communicating, and Coordinating II, year 2016/2017
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Grammenis, Efstratios, and Antonios Mourikis. "Migrating from integrated library systems to library services platforms : An exploratory qualitative study for the implications on academic libraries’ workflows." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-76971.
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The present master thesis is an exploratory qualitative study in academic libraries regarding the transition from the integrated library systems to the next generation integrated library systems or library services platforms and the potential implications in their internal workflows. Nowadays, libraries all over the world are facing up with a number of challenges in terms of acquiring, describing and making available to the public all the resources, both printed and electronic, they manage. In particular, the academic libraries have more reasons to wish to fulfill their users’ needs since the majority of them use the library sources more and more for scientific research and educational purposes.In this study we attempt to explore the phenomenon in the globe using the available literature and to identify the implications in libraries’ workflows and the possible future developments. Moreover, through observation and semi-structured interviews we try to identify the current developments in the Greek context regarding the adoption of next ILS and possible implications in their workflows. Finally, we attempt a comparison between the Greek situation and the international one.
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Fan, Yue Qian. "Evaluation and improvement on service quality of Chinese university libraries under new information environments." Thesis, University of Derby, 2018. http://hdl.handle.net/10545/622826.
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The rapid development of information technology in the recent years has added a range of new featuresto the traditional information environment, which has a profound impact on university library services and users. The Quality of Service parameter in library services has reached a broader consensus,which directly reflects customer satisfactions and loyalty. Exploring the evaluation frameworks for service quality in university libraries cannot be undermined in this context. Besides, existing evaluation frameworks of service quality of university library services are also facing numerous challenges due to their imperfections. Thus,there is an urgency and necessity to explore and enhance the efficiencies of the evaluation frameworks of service quality. To this end, this thesis conducts a systematic analysisof evaluation frameworks with a motivation of identifying the core components that needs enhancements for achieving effective service quality in Chinese university libraries through empirical methods. Furthermore, the inferences extracted from the analysis has been exploited to provide suitable recommendations for improving the service quality of university libraries.
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Yang, Quangang Mechanical & Manufacturing Engineering Faculty of Engineering UNSW. "The development of an integrated design system and its embedded frameworks for information handling, design space characterization and problem solving." Awarded by:University of New South Wales. School of Mechanical and Manufacturing Engineering, 2007. http://handle.unsw.edu.au/1959.4/29545.
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In today's highly competitive landscape, new product development strategies are imperatives for companies to create and sustain competitive advantages. The objective of this research is to develop an integrated approach to automate, or aid, the design problem solving process. An Integrated Design System (IDS) is proposed focusing on the parametric and detail design. In this system, generation and evaluation of new design problems occur quickly and easily by changing the inputs for the design model. The IDS provides an integrated platform to incorporate available application programs such as CAD and FEM tools into a single system. Four major frameworks, namely information handling, problem decomposition, design space characterization, and problem solving, are proposed and embedded in it to implement the product development process. The information handling includes five aspects. A naming protocol is devised to organize the historical design cases. A search algorithm is proposed to retrieve a design case. A system-generated report is used to distribute the design information. A constraint definition frame is presented to define the relationships between design parameters. Two schemas, information matrix and constraint tree, are developed to represent information in the IDS. A diagonal-centered decomposition scheme is developed utilizing a Genetic Algorithm to decompose a complex design problem. In addition to the conventional genetic operators, two novel genetic operators, unequal position crossover and insertion mutation, are proposed. To characterize the design space, two methods, Incremental Response Method (IRM) and Artificial Neural Network (ANN), are presented. The IRM is derived from response surface method, while the back-propagated ANN is coded to be self-evaluated. The presented problem solving algorithm constitutes the solving mechanism of the IDS. Based on the assessment of the design objectives, all design parameters are given a priority index to facilitate the parameter selection. An independent recursive method is introduced in this algorithm to handle the design constraints. The case studies are performed on two design problems: a hard disk drive actuator arm and a shaft. The results show that the system can automatically align parameter values towards the objective values in a reasonable manner, and thus verify the feasibility of the embedded frameworks.
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Rodriguez, M. "Knowledge Discovery in a Review of Monograph Acquisitions at an Academic Health Sciences Library." Thesis, School of Information and Library Science, 2008. http://hdl.handle.net/1901/528.
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This study evaluates monograph acquisition decisions at an academic health sciences library using circulation and acquisitions data. The goal was to provide insight regarding how to allocate library funds to support research and education in disciplines of interest to the library user base. Data analysis revealed that allocations in 13 subject areas should be reviewed as the cost of circulation was greater than the average cost of circulation of the sample and the average cost of monographs was higher in these subject areas than the average cost of monographs in the sample. In contrast, 13 subjects returned cost of circulation rates lower than the average cost of circulation of the sample. These subjects merit stable budget allocation or increased allocation depending upon collection needs. Overall, this study found that this library is allocating a majority of resources to subjects with above average rates of use.
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Vassilieva, Elena. "Web Content Authorship: Academic Librarians in Web Content Management." Thesis, University of North Texas, 2012. https://digital.library.unt.edu/ark:/67531/metadc115175/.
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An increasing number of libraries and information centers are using content management (CM) applications to develop, redesign, and maintain their websites. the purpose of this research was to provide understanding of attitudes of academic librarians about how their utilization of CM technology influences the information services they provide at the academic library’s website and to examine their perceptions of how using CM affects the creation of the web content. This research applied a qualitative research design (electronic survey and in-depth semi-structured interviews of academic subject librarians) with elements of a quantitative approach. the study discussed the concept of web authorship and supplied fundamentals for future theoretical research about authorship in web content development at academic libraries. the study provided an overview of CM at academic libraries and explored characteristics of dynamic content and semantic web applications at their websites. It discussed librarians’ opinions about issues of migration to the new content management system (CMS), factors affecting its efficient employment, and roles of librarians in web content management. Results of this study will serve to future research on management behavior of academic librarians authoring web content with the help of CM. the findings about the difficulties observed in the use of CMS and solutions, influence of training and learning, importance of cooperation and communication, adjustment of the CMS to the users’ needs, qualifications and skills needed in application of CM, distribution of responsibilities in the use of CMS, features of the CMS, and requirements to its functionality will have implications for academic and other libraries applying CM.
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Mosweu, Osadi Elizabeth. "An assessment of the capacity management process of the information technology infrastructure library (ITIL) framework in delivering value in public sector." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2662.
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Thesis (MTech (Information Technology))--Cape Peninsula University of Technology, 2017.In Information Technology (IT) service management, the Information Technology Infrastructure Library (ITIL) has been established as a standard and framework for managing IT services within private and public sector. However, in South African public sector, the value of this framework including the capacity management process has not been determined. The aim of the study was to assess the capacity management process within the service design stage of the ITIL framework in managing IT services at a selected public organisation in South Africa. Assessing capacity management in the context of this research was to judge whether it adds value to the organisation. Main questions asked were: to what extent has ITIL been implemented in the public sector in South Africa?, what benefits have been achieved through the implementation of ITIL in the public sector in South Africa? and how effective is the capacity management process of ITIL in the South African public sector? The study adopts a qualitative approach based on primary and secondary data. A purposive sampling method was used to collect data through interviews of ICT officials in Pretoria and Western Cape regions. It is evident in terms of the findings that capacity management within the organisation is practiced, but the organisation still has challenges in managing the process. Findings reveal challenges around user account management, ICT skills shortage and capacity constraints, information, network monitoring tools, and ITIL implementation. DeLone and McLean theoretical framework was used to analyse the capacity management process to explain the findings. A lack of clear ICT planning among the leadership is a contributing factor. Lack of adhering to standards, procedures and processes make it almost impossible to manage capacity. Efforts to address the technical and organisational challenges such as technical skills and stakeholders immediately reporting the users that need to be terminated on systems prohibit the success of capacity management process. Drawing the conclusion, it is recommended that efforts to address challenges should move beyond just ICT, into a comprehensive action by all stakeholders in respective of inter departmental units and executive who make decisions. Solutions should be embedded with ICT being able to manage technology, auditing of processes, and capacity to ensure excellence through reduced risk, increased efficiency, confident forecasts, and cost effectiveness is essential.
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Sani, Cecilia Maria. "An investigation and evaluation of three integrated library systems for the Human Sciences Research Council Information Services." Thesis, Link to the online version, 2006. http://hdl.handle.net/10019/121.
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Price, Todd. "Patient Satisfaction Management in Office Visits and Telehealth in Health Care Technology." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5032.
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Telehealth and remote medical treatments have begun to be more commonly used in healthcare systems. Researchers have theorized that providers' abilities to treat patients are not directly tied to the proximity of the patient to the doctor, but by the identification and treatment of the patient's symptoms. Although the treatment and cure rates are being established within individual health systems and professional medical associations, empirical research is lacking regarding patient satisfaction with this remote treatment situation. The purpose of this quantitative study was to address this gap by examining satisfaction ratings of patients between virtual provider visits and face-to-face provider visits. The Clinician & Group Survey developed by the Consumer Assessment of Health Care Providers and Systems (CAHPS), through the United States government department, Agency for Health Care Research and Quality, measured patient satisfaction. Data from health care patients in the United States (N=8854) were randomly selected from the CAHPS data set containing 457,418 encounters. Of this number, 4,427 unique patient encounters were with face-to-face health care visits and 4,427 unique patient encounters were with telehealth providers. The ANOVA results showed no significant differences in patient satisfaction management between the availability of providers to meet face-to-face with patients who met with providers in a telehealth setting. Possible social change implications are a shift from face-to-face visits to virtual visits structured in the need to shift all patients from the standard office visit system to the on-demand network opportunity that virtual telehealth and mobile commerce health care offers to allow the benefit of technology to assist these patients.
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Herman, Deirdre. "Asset Reuse of Images From a Repository." ScholarWorks, 2011. https://scholarworks.waldenu.edu/dissertations/1110.
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According to Markus's theory of reuse, when digital repositories are deployed to collect and distribute organizational assets, they supposedly help ensure accountability, extend information exchange, and improve productivity. Such repositories require a large investment due to the continuing costs of hardware, software, user licenses, training, and technical support. The problem addressed in this study was the lack of evidence in the literature on whether users in fact reused enough digital assets in repositories to justify the investment. The objective of the study was to investigate the organizational value of repositories to better inform architectural, construction, software and other industries whether repositories are worth the investment. This study was designed to examine asset reuse of medical images at a health information publisher. The research question focused on the amount of asset reuse over time, which was determined from existing repository transaction logs generated over an 8-year period by all users. A longitudinal census data analysis of archival research was performed on the entire dataset of 85,250 transaction logs. The results showed that 42 users downloaded those assets, including 11,059 images, indicating that the repository was used by sufficient users at this publisher of about 80 employees. From those images, 1,443 medical images were reused for new product development, showing a minimal asset reuse rate of 13%. Assistants (42%), writers (20%), and librarians (16%) were the primary users of this repository. Collectively, these results demonstrated the value of repositories in improving organizational productivity---through reuse of existing digital assets such as medical images to avoid unnecessary duplication costs---for social change and economic transformation.
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Brown, Mary Erin. "Data-Driven Decision Making as a Tool to Improve Software Development Productivity." ScholarWorks, 2011. https://scholarworks.waldenu.edu/dissertations/1075.
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The worldwide software project failure rate, based on a survey of information technology software manager's view of user satisfaction, product quality, and staff productivity, is estimated to be between 24% and 36% and software project success has not kept pace with the advances in hardware. The problem addressed by this study was the limited information about software managers' experiences with data-driven decision making (DDD) in agile software organizations as a tool to improve software development productivity. The purpose of this phenomenological study was to explore how agile software managers view DDD as a tool to improve software development productivity and to understand how agile software development organizations may use DDD now and in the future to improve software development productivity. Research questions asked about software managers', project managers', and agile coaches' lived experiences with DDD via a set of interview questions. The conceptual framework for the research was based on the 3 critical dimensions of software organization productivity improvement: people, process, and tools, which were defined by the Software Engineering Institute's Capability Maturity Model Integrated published in 2010. Organizations focus on processes to align the people, procedures and methods, and tools and equipment to improve productivity. Positive social change could result from a better understanding of DDD in an agile software development environment; this increased understanding of DDD could enable organizations to create more products, offer more jobs, and better compete in a global economy.
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Nehme, Jalal, Marcus Persson, and Shahrouz Lahiji. "How can ITIL influence IT outsourcing." Thesis, Jönköping University, JIBS, Business Informatics, 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-12500.
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The purpose of this thesis is to examine the impact of best practices framework like In- formation Technology Infrastructure Library (ITIL) on IT outsourcing implementation. This thesis will examine the research question:
“What are ITIL’s effects on IT Outsourcing implementation?”
The goal is to find out whether ITIL is applicable in IT outsourcing project, and if it has a positive or negative impact on it. The study of the impact of ITIL in IT outsourcing pro- jects, will start by giving the reader an overview about ITIL and IT outsourcing critical suc- cess factors. This thesis is conducted through a cross-sectional study, and information has been obtained through secondary literature. The authors have also conducted a series of in- terviews with IT practitioners and an IT expert. The interviews has been done in a semi- structured way.
The outcome of this research show that ITIL definitely can have a positive impact on IT outsourcing implementation. A positive effect that has been discovered from this research is that ITIL improved the communication between service providers and customers. These studies also shows that ITIL can serve as a growth enabler by giving structure to compa- nies work activities. On the other hand, organizations should consider ITIL more as guide- lines than a framework. This research also discovered that using ITIL frameworks can make work procedures more complex and time demanding, and due to this, small- to me- dium-sized companies could face more struggle in the implementation phase of ITIL.
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Williams, Henry. "Black Business Owners Overcoming Barriers in Texas." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5958.
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Black entrepreneurs in the state of Texas reported that they did not achieve the same level of success as nonminority enterprises. Many Black entrepreneurs have obtained education from top tier institutions and have the managerial experiences, skills, and working knowledge that facilitate business success, but they are not able to sustain business growth. The purpose of this phenomenological study was to explore the lived experiences of Black Texan entrepreneurs. This research was established using the conceptual framework of human capital. The overarching research question concerned the lived experiences of Black Texas entrepreneurs who were not as successful in business as their counterparts. Data were collected in the form of semistructured face-to-face interviews with 14 Black participants, using the African American Chamber of Commerce to facilitate networking among Black entrepreneurs. NVivo 11 software was used for data codification and thematic reduction. Emergent themes included (a) feeling good about being in business, (b) resourcefulness in business, (c) network advertising systems, (d) education, (e) having alternative plans if business closes, (f) feeling independent, and (g) activeness in business. The implications for positive social change include the potential for advising researchers on barriers confronted by Black entrepreneurs and potential steps to overcome those barriers. Additionally, scholars have recognized the need for greater understanding of how businesses are structured and managed by Black business-owners because this knowledge is vital to creating business prosperity for Black entrepreneurs who have dreams of becoming business owners.
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Tonding, Fabiana John. "Plataformas de Serviços de Bibliotecas (LSP) : avaliação da nova geração de sistemas para gerenciamento de bibliotecas por meio da satisfação de seus usuários internos." reponame:Biblioteca Digital de Teses e Dissertações da UFRGS, 2018. http://hdl.handle.net/10183/180532.
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As plataformas de serviços de bibliotecas, em inglês library services plataforms (LSP), são sistemas para gerenciamento unificado de todo o espectro de materiais, impressos, eletrônicos e digitais, que compõem as coleções das bibliotecas atualmente. Utilizados desde 2012, somente por instituições fora do Brasil, estes sistemas são providos mediante serviços em nuvem, no modelo Software-as- a-Service e em arquitetura multi-tenant. Esta nova tecnologia, considerada disruptiva, traz mudanças nos processos de trabalho das equipes das bibliotecas e da área de tecnologia da informação. A adoção de um novo sistema, recente e contemporâneo, requer sólida fundamentação sobre seus benefícios, de modo a justificar, junto aos gestores das organizações, os investimentos necessários. Estudos indicam que o sucesso de um sistema de informação pode ser verificado através da avaliação da satisfação dos usuários desse sistema. Com o objetivo de compreender o fenômeno da adoção das plataformas de serviços de bibliotecas, esta pesquisa explora as percepções avaliativas de seus usuários internos, através de uma abordagem qualitativa e por meio de um estudo de caso. A coleta de dados se apoia na pesquisa documental e na realização de entrevistas com os funcionários da Biblioteca da University of Surrey (Guilford, Inglaterra), usuários internos da plataforma de serviços de bibliotecas Alma O roteiro para condução das entrevistas baseia-se no modelo de antecedentes da formação da satisfação de usuários finais, dos autores Au, Ngai e Cheng (2008), e busca identificar os construtos principais e determinantes da satisfação ou da insatisfação dos funcionários da Biblioteca em relação ao sistema de gerenciamento utilizado. A pesquisa conclui que a qualidade do sistema é o construto de maior satisfação entre os usuários da LSP, enquanto que a qualidade do suporte ao sistema pode ser melhorada. Demonstra que o equilíbrio para o atendimento do desempenho do trabalho é relevante para os usuários, revelando que os esforços são altos, mas os benefícios compensam. As narrativas dos entrevistados evidenciam que a implantação da plataforma de serviços de bibliotecas implica em mudar o modo de fazer habitual, propõe rever e estabelecer novos fluxos de trabalho e cria interfaces entre setores e atividades. Este processo afeta o status quo organizacional e permeia as relações interpessoais no trabalho - o que requer suporte de uma forte estratégia motivacional.Library services platforms (LSP) are the new genre of library management systems. They manage all type of materials that belong to the libraries collections today - printed, electronic and digital. These systems are being used by libraries all over the world since 2012, but not yet in Brazil. The new systems are provided through a Software-as-a-Service (SaaS) model and multi-tenant architecture. This new disruptive technology changes the current workflow processes involving the library and the information technology areas. The adoption of a modern, new and recent system requires a clear vision about its benefits to justify the decision and the necessary financial support to the institution managers. Many earlier studies have found relations between the information system success and the end users satisfaction. The aim of this research is to study the adoption of a library services platform phenomenon based on the perceptions and evaluations of its end users, through a qualitative approach and applying a case study method. The data collection was performed through documental research and interviews with the staff of the University of Surrey Library (Guilford, England), which uses the Alma library services platform The interview script followed the model of antecendents of end users satisfaction formation proposed by Au, Ngai e Cheng (2008) and seeks to confirm the main and determinant constructs of the library staff users´ satisfaction or dissatisfaction regarding the management system used. The research concludes that the system quality is the highest satisfaction construct among LSP users, while system support quality can be improved. It demonstrates that equitable work performance fulfillment is relevant for the users, and despite their inputs and efforts, the benefits are considered valuable. The respondents´ narratives highlight that the library services platform implementation changes the usual way of doing things, establishes new and improved workflows and creates interfaces between departments and activities. This processs affects the organizational status quo and permeates interpersonal relations in the workplace, which requires a strong motivational strategy.
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Landreville, Nancy Marie. "Exploring Leader-Initiated Change Management for Adopting Cloud Services." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/3042.
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Cloud technology requires a virtualized ubiquitous and scalable environment with shared resources. The general problem in cloud adoption is the absence of standardization across organizations. A standardized approach remained elusive since the inception of the Cloud First mandate. The purpose of this study was to explore leader-initiated change management (LICM) practices in cloud adoption within organizations. The theoretical framework included the classical theories of Kurt Lewin's organization change management, leader-member exchange, intentional change, and appreciative inquiry. A multiple case study design approach facilitated the exploration of LICM-value added practices to identify standardization in cloud adoption practices. Data collection included semistructured interviews from 8 high-level cloud adopters chosen from a resource pool of change management experts including a government chief information officer, academic college professor, military commander, and industry chief executive officer. Each interviewee represented an organization type providing perspectives on strategies for cloud adoption. Secondary data gathering included universal cloud standards and guidance from collaborative professional working groups. Emergent themes were identified after completing Yin's 5 stages of data analysis: LICM approaches for cloud decision-making, change management strategies, leader empowerment in action planning with progressive metrics, and successful learning outcomes in corporate universities. LICM strategies foster cooperative relationships and positive social change. Standardized cloud adoption practices also contribute to positive social change in reducing the environmental footprint through organizational efficiency.
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Boudalia, Mohamed. "Effect of Early Exposure to Technology on Student Satisfaction with Online Education." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5166.
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U.S. student enrollment in online classes in the higher education sector has grown rapidly since 2001. Researchers have found that student satisfaction often leads to higher student retention, yet more research was needed to understand reasons for student satisfaction with online education. The purpose of this nonexperimental study was to examine the relationship between students' early exposure to technology (i.e., before college) and their satisfaction with online education in college. The unified theory of acceptance and use of technology were the theoretical framework. A convenience sample of 103 participants from the population of online students at colleges and universities in the United States took a survey on their past exposure to information and communication technology (ICT); their expectations for, and willingness to continue using ICT; and their satisfaction with online education. Several statistical tests, such as ANOVA, Spearman Rho correlation, and t-tests were conducted to analyze collected responses. Results indicated there was an indirect relationship between the early exposure to technology and student satisfaction based on the statistically significant correlation found between the early exposure to technology and effort expectancy, then between effort expectancy and use behavior and finally between use behavior and student satisfaction. By implementing study findings, educators and managers may be better able to bring positive social changes necessary to prepare all students and workers for the technology-driven education and the workplace regardless of their socioeconomic status.
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Machado, Mauro José Patusco. "ITIL aplicado ao Ciclo de Vida de Aplicações Distribuídas: Estudo de Caso." Master's thesis, Instituto Politécnico de Setúbal. Escola Superior de Ciências Empresariais, 2015. http://hdl.handle.net/10400.26/10296.
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Projeto apresentado para cumprimento dos requisitos necessários à obtenção do grau
de
Mestre em Sistemas de Informação OrganizacionaisPor forma a acompanhar as rápidas alterações que são produzidas no mercado é condição necessária para obter sucesso e diferenciação estratégica o modo como está preparada a infraestrutura de Tecnologias de Informação (TI). Uma das possibilidades para as empresas terem uma infraestrutura de TI preparada para receber estes desafios é um conjunto de boas práticas que constam na literatura da Information Technology Infrastructure Library 2011 (ITIL). Esta permite através da sua implementação nas organizações a redução de custos, melhoria da produtividade e uma qualidade sempre ajustada às expectativas do cliente. Como objetivos deste estudo de caso temos a descrição da importância da framework ITIL 2011 na prestação de serviços de TI, ao nível de gestão de Ciclo de Vida Aplicacional (CVA), promovendo assim a criação de valor e a satisfação dos clientes de TI. Pretende-se efetuar uma exposição do benefício da adoção de boas práticas do ITIL no auxílio à gestão do ciclo de vida de aplicações em plataformas distribuídas e o que muda com a introdução desta nos seus processos de negócio, o nível de produtividade e qualidade, comparando resultados antes e aquando a implementação das boas práticas ITIL nas promoções de versões das aplicações entre os vários ambientes, assim como uma análise à gestão do risco pertencente a este processo. Após ter sido definido e delimitado o tema do estudo de caso alvo deste projeto, a metodologia utilizada para a sua elaboração centrou-se numa primeira fase na recolha do material para efetuar o estudo, da análise e de tratamento deste. Seguiu-se a elaboração do estudo de caso, retiradas as conclusões e idealizadas perspetivas de trabalho futuro. Procurou-se sempre uma contínua atualização da literatura utilizada para a elaboração deste relatório de projeto. Como principais conclusões, verifica-se um maior controlo sobre alterações e entregas existente no ciclo de vida das aplicações e plataformas, assim como uma melhor gestão do risco envolvido proveniente da automatização de processos e redução de custos inerentes às operações.
Abstract:In order to follow the fast pace of market changes through strategic differentiation and to become successful, it’s important how the infrastructure of IT it's built. What makes possible organizations to have IT infrastructure prepared to receive these challenges are a set of guidelines from ITIL 2011 framework. This framework allows through implementation, cost reduction, improved productivity always taking into account the customer expectation. The goals expected in this case study of implementing ITIL 2011 framework increase productivity, quality, risk management and delivering services by adding value to the process and meet customer expectations. By analyzing the use of ITIL guidelines applied to the application life cycle management on distributed platforms and reading the changes performed to the business processes. Comparing the results after ITIL framework has been implemented with existing ones in the past, performance keys like productivity level, quality, and risk management are measured. After the subject/objective of this case study is defined, the used methodology to make the case study it's focused on the first phase on collecting information and analysis about the current situation (As-Is). In this case study conclusions are made and future improvements are suggested. The literature used in this case study was the available information at the moment. The main conclusions of this case study are improved control of changes and delivery over the application life cycle management, less risk involved because process automation reduces the risk inherent to the change procedure and cost reduction because less resources are used.
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Silva, Alexsandra Barreto da. "Gestão de sistemas de bibliotecas no desenvolvimento de serviços nas universidades federais brasileiras." Instituto de Ciência da Informação, 2015. http://repositorio.ufba.br/ri/handle/ri/18658.
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As mudanças sociais ocorridas com a evolução tecnológica e a globalização trouxeram com elas necessidades de novos aportes gerenciais, tanto no âmbito público como privado. Como parte deste cenário e fator de relevância para o desenvolvimento técnico e científico de um país, as universidades apresentaram novas demandas de informação e também tiverem que se adaptar às emergentes exigências sociais e juntamente com elas suas bibliotecas. Nessa perspectiva, este estudo tem com objetivo analisar os impactos gerados pela gestão dos órgãos coordenadores mediante a atuação de Sistemas de Bibliotecas e/ou Bibliotecas Centrais para o desenvolvimento de seus serviços, considerando a importância da integração e otimização de recursos na prestação de serviços de informação qualificados. Para tanto, a metodologia empregada como forma de traçar um caminho para compreensão do problema proposto de analisar como a gestão dos Órgãos Coordenadores (OC) mediante atuação de Sistemas de Bibliotecas (SIBI) ou Bibliotecas Centrais (BC), contribui no desenvolvimento de seus serviços e cumprimento dos objetivos estabelecidos foi o estudo descritivo, com abordagem quantitativa-qualitativa; com isto, buscou-se caracterizar o processo de gestão centralizada nos órgão coordenadores e sua contribuição para desenvolvimento dos serviços das bibliotecas universitárias federais brasileiras. Procurou-se, ainda, identificar os pontos positivos e negativos da gestão centralizada, mediante a opinião dos gestores desses órgãos. A revisão de literatura e a análise documental permitiram a fundamentação teórica do objeto da pesquisa, sendo pautado no estudo de múltiplos casos que permitiu o delineamento da mostra: dentre as 62 bibliotecas universitárias federais brasileiras, destacaram-se 44. A coleta de dados foi realizada pela aplicação de questionário encaminhado aos 44 gestores. Para análise de dados, utilizaram-se os critérios de Antonio Miranda sobre gestão de bibliotecas universitárias, a partir de três macrofunções ou setores, a saber: administrativo, social e técnico. Os resultados encontrados demonstram que as bibliotecas universitárias, apesar de terem evoluído muito na sua constituição estrutural e na gestão centralizada de seus serviços, ainda precisam avançar mais em torno de questões como a participação nas instâncias decisórias da universidade, na padronização e integração dos serviços, bem como de seus processos de controle e avaliação.
ABSTRACT The social changes seen as a consequence of technological development and globalization brought with them the requirement of new managerial contribution both in public and private scope. As a part of this scenery and major factor in technical and scientific development of a country, the universities and their libraries also had to adapt to emergent social demands. In this perspective, the main goal of this study is to analyze the impacts generated by centralized management in the coordinating agencies upon the action of the library systems and/or central libraries to the development of their services – given the importance of the integration and optimization of resources when providing qualified services. To mark out a way towards the comprehension of the proposed problem, the applied methodology was a descriptive study with a qualitative approach aiming the characterization of the centralized management process in the coordinating agencies and its contribution for the development of services in Brazilian federal universities libraries. This work also attempted to identify the positive and negative points of centralized management upon the opinion of the coordinating agencies managers. The literature review along with document analysis allowed the theoretical foundation of the study objective as well as the sample outlining of the research (which among 61 Brazilian federal universities libraries, selected 44). The data collection was performed through the application of a questionnaire sent to the 44 managers. The data analysis was done using the criteria presented by Miranda (1993) about the management of university libraries from three macro functions or sectors: managerial, social and technical. The results found in this study show that the university libraries despite having evolved greatly in their structural constitution in the centralized management of their services, still need to advance more in matters such as the participation in the deciding instances of the university; in the standardization; integration of the services and the processed of control and evaluation of the libraries.
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Clunis, Julaine Sashanie. "Designing an Ontology for Managing the Diets of Hypertensive Individuals." Kent State University / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=kent1453196523.
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Akpakpan, Nsikak Etim. "Analytic Extensions to the Data Model for Management Analytics and Decision Support in the Big Data Environment." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5538.
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From 2006 to 2016, an estimated average of 50% of big data analytics and decision support projects failed to deliver acceptable and actionable outputs to business users. The resulting management inefficiency came with high cost, and wasted investments estimated at $2.7 trillion in 2016 for companies in the United States. The purpose of this quantitative descriptive study was to examine the data model of a typical data analytics project in a big data environment for opportunities to improve the information created for management problem-solving. The research questions focused on finding artifacts within enterprise data to model key business scenarios for management action. The foundations of the study were information and decision sciences theories, especially information entropy and high-dimensional utility theories. The design-based research in a nonexperimental format was used to examine the data model for the functional forms that mapped the available data to the conceptual formulation of the management problem by combining ontology learning, data engineering, and analytic formulation methodologies. Semantic, symbolic, and dimensional extensions emerged as key functional forms of analytic extension of the data model. The data-modeling approach was applied to 15-terabyte secondary data set from a multinational medical product distribution company with profit growth problem. The extended data model simplified the composition of acceptable analytic insights, the derivation of business solutions, and the design of programs to address the ill-defined management problem. The implication for positive social change was the potential for overall improvement in management efficiency and increasing participation in advocacy and sponsorship of social initiatives.
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Bertini, Michael Marin. "The impact of technology acceptance and openess to innovaion on software implementation." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2714.
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Senior management decisions to foster innovation and adopt new technology solutions have serious implications for the success of their organization change initiatives. This project examined the issue of senior management decision or reasons of their decision to adopt new Enterprise Resource Planning (ERP) systems as a solution to solve their business problems. This project investigated the degree that perceived ease of use and usefulness of the ERP system influenced decisions made by senior managers to innovate. Roger's diffusion of innovations theory and Davis technology acceptance model theory were used to predict when senior managers were open to innovation, and whether senior managers made decisions to adopt new technological innovations. Out of the 3,000 randomly selected senior managers of small to medium sized organizations in the United States who were invited via emails to participate, 154 completed the online survey. Binary logistic regression analysis on the collected data failed to produce statistically significant support for the claim that perceived ease of use, perceived usefulness, and openness to innovation should impact the senior manager's decision to innovate. The conclusions of this study suggest further research may include a qualitative design to gain a deeper understanding of the underlying reasons, opinions and motivations on the emotive aspects of the decision-making process in the adoption of ERP software innovations. It also offers a positive social change to stakeholders who are potentially affected by technology innovation and adoption by providing empirically validated evidence for causes of senior management technology decisions.
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Park, Seong Seung. "The development of a database management system for library loan management." Thesis, Monterey, California. Naval Postgraduate School, 1990. http://hdl.handle.net/10945/30707.
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Approved for public release, distribution is unlimitedThis thesis deals with the procedures for and the issues in the analysis, design, and implementation of Library Loan Management System (LLMS). LLMS is a low-volume real-time transaction processing system intended for small or medium size libraries. It is designed to provide such library functions as library cataloging, patron registration, circulation, and reference services based on a relational database management system. We implemented prototype LLMS to run on IBM PC/AT or XT compatible microcomputer using dBASE IV. The developed prototype system has been documented in this thesis. We also discuss some issues in implementing LLMS in a networked environment.
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Costa, Maria Ilza da. "Sistemas de gerenciamento de bibliotecas: riscos decorrentes do processo de migra??o de dados." Universidade Federal do Rio Grande do Norte, 2012. http://repositorio.ufrn.br:8080/jspui/handle/123456789/12210.
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Previous issue date: 2012-08-29This work aims to analyze risks related to information technology (IT) in procedures related to data migration. This is done considering ALEPH, Integrated Libray System (ILS) that migrated data to the Library Module present in the software called Sistema Integrado de Gest?o de Atividades Acad?micas (SIGAA) at the Zila Mamede Central Library at the Federal University of Rio Grande do Norte (UFRN) in Natal/Brazil. The methodological procedure used was of a qualitative exploratory research with the realization of case study at the referred library in order to better understand this phenomenon. Data collection was able once there was use of a semi-structured interview that was applied with (11) subjects that are employed at the library as well as in the Technology Superintendence at UFRN. In order to examine data Content analysis as well as thematic review process was performed. After data migration the results of the interview were then linked to both analysis units and their system register with category correspondence. The main risks detected were: data destruction; data loss; data bank communication failure; user response delay; data inconsistency and duplicity. These elements point out implication and generate disorders that affect external and internal system users and lead to stress, work duplicity and hassles. Thus, some measures were taken related to risk management such as adequate planning, central management support, and pilot test simulations. For the advantages it has reduced of: risk, occurrence of problems and possible unforeseen costs, and allows achieving organizational objectives, among other. It is inferred therefore that the risks present in data bank conversion in libraries exist and some are predictable, however, it is seen that librarians do not know or ignore and are not very worried in the identification risks in data bank conversion, their acknowledge would minimize or even extinguish them. Another important aspect to consider is the existence of few empirical research that deal specifically with this subject and thus presenting the new of new approaches in order to promote better understanding of the matter in the corporate environment of the information units
Este estudo se prop?e a analisar os riscos de tecnologia da informa??o (TI) decorrentes do processo de migra??o de dados do ALEPH para o m?dulo biblioteca do Sistema Integrado de Gest?o de Atividades Acad?micas (SIGAA) na Biblioteca Central Zila Mamede (BCZM), da Universidade Federal do Rio Grande do Norte (UFRN). Assim, os procedimentos metodol?gicos tra?ados constaram de uma pesquisa explorat?ria e qualitativa, com a realiza??o de um estudo de caso na BCZM para detalhar e compreender o fen?meno. O instrumento de coleta de dados utilizado foi a entrevista semiestruturada, aplicada a (11) onze sujeitos, lotados na Biblioteca e na Superintend?ncia de Inform?tica da UFRN. Para exame dos dados utilizou-se a an?lise de conte?do, mediante a t?cnica de an?lise tem?tica. Ap?s a transcri??o, os relatos foram relacionados ?s unidades de registro e ?s unidades de contexto correspondentes ?s categorias. Os principais riscos que emergiram na transfer?ncia dos sistemas foram: a destrui??o de dados; a perda de dados; a falha de comunica??o com banco de dados da Institui??o; paralisa??o parcial do sistema; a demora no tempo de resposta para o usu?rio; a inconsist?ncia de dados e a duplicidade de dados. Como implica??es constataram-se transtornos que afetam tanto os usu?rios externos quantos os usu?rios internos do sistema, ocasionando estresses, retrabalho e aborrecimentos. As medidas para a gest?o de riscos que surgiram com maior frequ?ncia foram: um bom planejamento, apoio da administra??o central e mais simula??es de testes pilotos. Para as vantagens dessa gest?o, tem-se a diminui??o de: riscos, ocorr?ncia de problemas e custos eventuais n?o previstos, al?m de possibilitar alcan?ar os objetivos organizacionais, entre outras. Infere-se, portanto, que os riscos na convers?o de base de dados em bibliotecas existem e alguns s?o previs?veis; no entanto, verificou-se que os bibliotec?rios desconhecem ou ignoram e n?o se preocupam em identific?-los, em uma convers?o de base de dados visando a minimiz?-los ou san?-los. Outro importante aspecto a considerar ? a exist?ncia de poucas pesquisas emp?ricas, voltadas especificamente para esse tema, havendo a necessidade de novas abordagens para elucid?-lo no ambiente corporativo das unidades de informa??o
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Thekahally, Shubhashree. "Effect of Retiring Custom Web Applications on Business and Information Technology Alignment." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/218.
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Web applications provide the information technology (IT) implementation of business and align IT with business. Retirement of IT applications should ensure stability of business and IT alignment. The current study investigated the alignment gaps created between business and IT resulting from retiring IT software applications. The purpose of this study was to identify IT integration points with business and provide a process-based solution that sustained IT alignment with business after retiring IT applications. The theoretical framework strategic alignment model aided in identifying 3 IT domains as the IT integration points with business: enterprise architecture, configuration management database, and service-level agreement. The research methodology was grounded theory method. A process-in-operation facilitating application retirement generated the data. The grounded theory approach revealed the core category as IT and business alignment and established that the identified IT domains enabled IT alignment with business. The research findings revealed that structured decommissioning, timely repository updates, and 2-way communication between IT and business ensured continued accuracy and reliability of the repositories so business made valid interpretations. The findings may enable employees to realize their self-worth and dignity, leading to increased collaboration and coordination. The positive social change implications of these findings are in the increased alignment between IT and business, resulting in improved overall employee performance.
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Cerda, III Cruz. "Medical Identity Theft and Palm Vein Authentication: The Healthcare Manager's Perspective." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/4778.
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The Federal Bureau of Investigation reported that cyber actors will likely increase cyber intrusions against healthcare systems and their concomitant medical devices because of the mandatory transition from paper to electronic health records, lax cyber security standards, and a higher financial payout for medical records in the deep web. The problem addressed in this quantitative correlational study was uncertainty surrounding the benefits of palm vein authentication adoption relative to the growing crime of medical identity theft. The purpose of this quantitative correlational study was to understand healthcare managers' and doctors' perceptions of the effectiveness of palm vein authentication technology. The research questions were designed to investigate the relationship between intention to adopt palm vein authentication technology and perceived usefulness, complexity, security, peer influence, and relative advantage. The unified theory of acceptance and use of technology was the theoretical basis for this quantitative study. Data were gathered through an anonymous online survey of 109 healthcare managers and doctors, and analyzed using principal axis factoring, Pearson's product moment correlation, multiple linear regression, and 1-way analysis of variance. The results of the study showed a statistically significant positive correlation between perceived usefulness, security, peer influence, relative advantage, and intention to adopt palm vein authentication. No statistically significant correlation existed between complexity and intention to adopt palm vein authentication. These findings indicate that by effectively using palm vein authentication, organizations can mitigate the risk of medical fraud and its associated costs, and positive social change can be realized.
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So, Maria Yuen-Ling. "A database system for the management of numerical experiments." Thesis, University of Ottawa (Canada), 1987. http://hdl.handle.net/10393/5098.
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Elkern, Kenneth F. "Effective management of classified documents using the Library Document System." Thesis, Monterey, Calif. : Springfield, Va. : Naval Postgraduate School ; Available from National Technical Information Service, 1994. http://handle.dtic.mil/100.2/ADA286021.
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Adebonojo, Leslie G., Kathy Campbell, and Mark Ellis. "Reaching the Masses through Your Content Management System." Digital Commons @ East Tennessee State University, 2011. https://dc.etsu.edu/etsu-works/6328.
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Using your institution's content management system to distribute a module on the library's resources creates an effective venue for reaching students. Our goal was to get the word out about our resources and teach our students a few techniques about searching by using our institution's course management system. We created a Desire2Learn (D2L) module for release to all faculty consisting of short films and documents about the library as well as websites of interest. If the professor decides to incorporate the module into their course site, it becomes part of the course's class content. We are currently monitoring 67 courses.
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Sommers, Carol A. "Designing a performance evaluation system how common is a good performance evaluation model? /." Instructions for remote access. Click here to access this electronic resource. Access available to Kutztown University faculty, staff, and students only, 1995. http://www.kutztown.edu/library/services/remote_access.asp.
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Thesis (M.P.A.)--Kutztown University of Pennsylvania, 1995.Source: Masters Abstracts International, Volume: 45-06, page: 2962. Abstract precedes thesis as preliminary leaves [1-2]. Typescript. Includes bibliographical references (leaves 75-79).