Journal articles: 'Library outreach'

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Church, Donna. "THE LIBRARY OUTREACH CASEBOOK." Public Services Quarterly 15, no. 2 (April 3, 2019): 135–36. http://dx.doi.org/10.1080/15228959.2019.1592824.

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Marcum, Christopher. "The Library Outreach Casebook." Journal of Access Services 17, no. 1 (October 11, 2019): 65–66. http://dx.doi.org/10.1080/15367967.2019.1674151.

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Angier, Naomi. "Juvenile Justice Outreach Library Program." OLA Quarterly 9, no. 3 (2003): 15. http://dx.doi.org/10.7710/1093-7374.1653.

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Lacy, Edie, and Sharon Leslie. "Library Outreach Near and Far." Medical Reference Services Quarterly 26, no. 3 (July 31, 2007): 91–103. http://dx.doi.org/10.1300/j115v26n03_07.

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Schneider, Tina. "Outreach." Reference Librarian 39, no. 82 (February 6, 2003): 199–213. http://dx.doi.org/10.1300/j120v39n82_13.

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Kuznetsova, Valentina F. "Outreach Activity of a Public Library." Bibliotekovedenie [Library and Information Science (Russia)], no. 4 (August 12, 2010): 27–31. http://dx.doi.org/10.25281/0869-608x-2010-0-4-27-31.

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Features and components of educational activity of public libraries are considered. The analysis of similarity and distinction of concepts “enlightenment and education”, “enlightenment and information” is made, the value-orientational approach to the educational activity is offered.

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Puffer-Rothenberg, Maureen, and Susan E. Thomas. "Providing Library Outreach to Student Athletes." Reference Librarian 32, no. 67-68 (February 28, 2000): 131–46. http://dx.doi.org/10.1300/j120v32n67_10.

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Fabian, Carole Ann, Charles D'aniello, Cynthia Tysick, and Michael Morin. "Multiple Models for Library Outreach Initiatives." Reference Librarian 39, no. 82 (February 6, 2003): 39–55. http://dx.doi.org/10.1300/j120v39n82_04.

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LeMire, Sarah, and Julie Mosbo Ballestro. "Insourcing library outreach: Engaging technical services in outreach to student organizations." College & Undergraduate Libraries 26, no. 2 (April 3, 2019): 149–61. http://dx.doi.org/10.1080/10691316.2019.1636442.

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Mollette, Sarah, and Kelli Johnson. "Pre- and post- Covid-19 Outreach Experiences at Marshall University Libraries." Journal of Library Outreach and Engagement 1, no. 2 (September 13, 2021): 2–7. http://dx.doi.org/10.21900/j.jloe.v1i2.843.

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This article will provide insight into how MU Libraries’ cross-departmental system has evolved over the years, and how the recent finalization of their Outreach Plan led to a successful transition to online outreach during the COVID pandemic. Specifically, the authors will address: the history of library outreach at the university; the formation of the Outreach Librarian position; the audit the Outreach librarian performed on the library’s practices; the creation of an Outreach committee and subsequent Outreach Plan guide; and, how the library adapted their approach during the Covid-19 pandemic of 2020.

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Reeves, Linda, Catherine Nishimuta, Judy McMillan, and Christine Godin. "Faculty Outreach." Reference Librarian 39, no. 82 (February 6, 2003): 57–68. http://dx.doi.org/10.1300/j120v39n82_05.

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Reyes, Awilda, and Naomi Lederer. "Bilingual Outreach." Reference Librarian 39, no. 82 (February 6, 2003): 141–55. http://dx.doi.org/10.1300/j120v39n82_09.

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Maxwell Edwards, Melissa, and Elaine Thornton. "Library Outreach: Introducing Campus Childcare Providers to the Academic Library." Education Libraries 36, no. 2 (September 19, 2017): 4. http://dx.doi.org/10.26443/el.v36i2.328.

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This case study describes a library outreach effort to university staff members employed by the campus child care center. Authors planned an instructional session to introduce child care staff members to library resources, focusing on the curriculum collection as a source of supplemental materials for classrooms. Surveys were administered before and after the workshop to gauge changes in participants' awareness of library resources and comfort level using the library. Results based on descriptive statistics and qualitative data indicated a significant increase in participants’ awareness of and comfort using campus library resources and services. The authors encourage similar efforts within other academic communities and provide examples of potential partnerships.

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Tieman, Andria L., and Megan E. Black. "Exploration of Library Outreach to Nontraditional Students." Reference & User Services Quarterly 56, no. 3 (April 3, 2017): 198. http://dx.doi.org/10.5860/rusq.56n3.198.

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In 1976, Malcolm Knowles, known for his research on adult education and learning, predicted that the library would become, “the most rapidly expanding educational institution of all in [the United States],”1 regarding working with nontraditional students. His prediction has not come to fruition. In fact, there was little published regarding librarians supporting adult students from the mid-1980s until 2000, when librarian Dorothy S. Ingram published “The Andragogical Librarian,” and 2010, with the publication of researcher Nicole Cooke’s article, “Becoming an Andragogical Librarian: Using Library Instruction to Combat Library Anxiety and Empower Adult Learners,” published in 2010. The literature consulted includes research focused on adult education in academia, library anxiety, and library literacy for nontraditional students, spanning from the mid-1970s through the present day. Nontraditional students at Providence College range in age from their twenties through eighties; therefore we did not include research that exclusively looks at library instruction for students who are age fifty-five and older returning to higher education. Providence College’s School for Continuing Education works with students who meet in a traditional classroom or blended online and classroom settings, and the library currently works exclusively with face-to-face classes, so research that focuses on online students or distance students was not included in the literature scan. We also excluded research that focuses on outreach to graduate students as they have different needs and experiences than students seeking bachelor’s degrees.

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Nicholas, Pauline, Jerdaine Sterling, Rochelle Davis, Jessica C. Lewis, Faith Mckoy-Johnson, Karlene Nelson, Yolanda Tugwell, and Karen Tyrell. "“Bringing the library to you!”." New Library World 116, no. 5/6 (May 11, 2015): 316–35. http://dx.doi.org/10.1108/nlw-06-2014-0080.

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Purpose – The purpose of this paper is to assess the recent outreach service efforts of the University of the West Indies (UWI) Main Library in the form of a Hall of Residence Librarian Programme. The aim of the programme was to minimize library anxiety through partnership with the Office of Students Services. Design/methodology/approach – The transition from the secondary to the tertiary level is not always the smoothest for some students. On the islands of the English-speaking Caribbean, such as Jamaica, it can be especially difficult as some matriculants have never used an automated library. These students often experience great difficulty in effectively using the library which may result in them shying away from doing so and thus negatively impact the quality of their work. The UWI, the UWI Main Library, Mona campus, Jamaica has sought to address this challenge through the development of an outreach project to the first-year students entitled the Halls of Residence Librarian (HRL) programme. Findings – This new form of library outreach on The UWI Mona campus has yielded the offering of library services in new locations, strategic partnerships, increased interactions with the first-year students and a greater awareness of these students ' needs. Most importantly, it was very effective in reducing library anxiety among the first-year students. Research limitations/implications – The “low” turnout to Research Rescue was largely attributed to the fact that this programme was entirely optional for the students, and it was not affiliated with any compulsory course or class. There was also the issue of a lack of incentives to boost student attendance at these sessions. Originality/value – This initiative is untested in the English-speaking Caribbean. The paper explores the outreach efforts of the library at the Mona campus of The UWI and seeks to add to the limited body of literature on Academic Library Outreach in the Caribbean.

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Allen, Christine W., and Bruce H. Allen. "Outreach Marketing in a Community Health Library." Journal of Hospital Librarianship 7, no. 2 (June 25, 2007): 17–29. http://dx.doi.org/10.1300/j186v07n02_02.

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Fu, Li. "Information Technology Outreach in the UIC Library." Technical Services Quarterly 20, no. 2 (September 2002): 33–39. http://dx.doi.org/10.1300/j124v20n02_04.

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Cheunwattana, A. "Mobile and Outreach Library Services in Thailand." Information Development 19, no. 1 (March 1, 2003): 23–28. http://dx.doi.org/10.1177/026666690301900105.

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Mannheimer, Sara. "Ready, engage! outreach for library data services." Bulletin of the Association for Information Science and Technology 41, no. 1 (October 2014): 42–44. http://dx.doi.org/10.1002/bult.2014.1720410115.

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Willett, Peter, and Rebecca Broadley. "Effective public library outreach to homeless people." Library Review 60, no. 8 (September 6, 2011): 658–70. http://dx.doi.org/10.1108/00242531111166692.

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Adebonojo, Leslie G., Kathy A. Campbell, and Mark E. Ellis. "Library Outreach Positions: From Planning to Practice." Public Services Quarterly 5, no. 4 (November 30, 2009): 231–49. http://dx.doi.org/10.1080/15228950903160505.

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Smith, Ruth M., and Judith Robinson Mercer. "Establishing and Maintaining a Library Outreach Program." Journal of Hospital Librarianship 15, no. 1 (January 2, 2015): 77–86. http://dx.doi.org/10.1080/15323269.2015.983780.

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Kenny, Timothy, Hannah Rutledge, Shawn Steidinger, Sarah L. Carnes, and Helen-Ann Brown Epstein. "Clinical Outreach: Stepping Out of the Library." Journal of Hospital Librarianship 20, no. 2 (April 2, 2020): 133–45. http://dx.doi.org/10.1080/15323269.2020.1738846.

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Martin, Lisa, and Will Martin. "Modifying an information literacy game for outreach events." Reference Services Review 43, no. 4 (November 9, 2015): 643–55. http://dx.doi.org/10.1108/rsr-02-2015-0009.

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Purpose – The purpose of this paper is to discuss how to use a web-based library game as an outreach tool at events. Games in higher education are a trend that libraries have used for information literacy but less frequently for outreach. Although there are relatively few examples of the use of games in academic library outreach events, games have the potential to be excellent outreach tools by engaging students and presenting them with the opportunity to change their perceptions of the library. Design/methodology/approach – The University of North Dakota (UND) Libraries successfully connected with students at an outreach event by using a modified version of the Information Literacy Game originally developed by the University of North Carolina Greensboro (UNCG). UND Librarians created specific technical modifications and an event workflow, highlighted here, that other academic libraries can adapt for use at outreach events to attract both students who are and those who are not typically users of the library. Findings – The information literacy game, with some specific technical changes, is customizable in relatively inexpensive ways that allow librarians from institutions of all sizes to engage students with a game at outreach events. Originality/value – Games, especially Web-based games, have not previously been used in outreach events. The literature on the use of games in information literacy sessions but outreach is an even more logical fit for gaming. This paper presents a practical, value-oriented method for academic libraries to modify an information literacy game for use in outreach.

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Otto, Justin L., Qing H. Meade, Jeffrey L. Stafford, and Patricia Wahler. "Library Lights Out." Digital Library Perspectives 32, no. 3 (August 8, 2016): 192–208. http://dx.doi.org/10.1108/dlp-09-2015-0018.

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Purpose The purpose of this paper is to describe the development and implementation of Library Lights Out, an annual collaboration between the library and Housing & Residential Life at Eastern Washington University (EWU). This creative outreach program features collaborative educational and recreational activities, is a cost-sharing partnership and serves to further the organizational goals of both the library and Housing & Residential Life. Design/methodology/approach The John F. Kennedy Library at EWU was initially approached by Housing & Residential Life with the idea for an overnight event in the library, which became Library Lights Out. Student participants in this event spend the night in the library and participate in a variety of educational, team-building and fun programs, such as a library resources scavenger hunt and “capture the flag” in the library stacks. Library Lights Out has become an annual event funded primarily by Housing & Residential Life, facilitated by the library and driven by students. Findings Library Lights Out has been a successful partnership that benefits the library, students and Housing & Residential Life. Originality/value This paper adds to the limited body of literature on academic library outreach to residence halls by highlighting three unique aspects of Library Lights Out. First, it is a cost-sharing partnership which was initiated by Housing & Residential Life and not by the library. Second, it occurs in the library and not in the residence halls, unlike most library outreach to residence halls. Finally, it is an overnight sleepover event with a combination of an educational program and recreational activities and games.

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Mollel, Obianuju. "International Outreach." Medical Reference Services Quarterly 20, no. 3 (September 2001): 57–66. http://dx.doi.org/10.1300/j115v20n03_06.

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Banks, Ronald A., Ramona H. Thiss, Gabriel R. Rios, and Phyllis C. Self. "Outreach Services." Medical Reference Services Quarterly 16, no. 2 (February 27, 1997): 1–10. http://dx.doi.org/10.1300/j115v16n02_01.

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Basler, Thomas G. "Community outreach partnerships." Reference Services Review 33, no. 1 (March 2005): 31–37. http://dx.doi.org/10.1108/00907320410519441.

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Del Bosque, Darcy, and Kimberly Chapman. "Your place or mine? Face‐to‐face reference services across campus." New Library World 108, no. 5/6 (May 22, 2007): 247–62. http://dx.doi.org/10.1108/03074800710748803.

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PurposeThe purpose of this paper is to present a case study which describes reference and instruction outreach programs promoted by the University of Texas at San Antonio (UTSA) Library. Direct‐2‐U Reference, Crash Courses, and Drop‐In Tours reached out to students in innovative ways to encourage non‐library users to see what they were missing and to give current library users even more choices. Direct‐2‐U Reference provided opportunities for students to get research help on their own turf. Librarians offered assistance at several locations across campus, combining the benefits of face‐to‐face reference with the convenience of getting help without going to the physical library. Library Crash Courses promoted subject‐specific assistance without the formality of in‐class instruction. Drop‐In Tours allowed curious students to figure out the layout of the library and get answers to their questions.Design/methodology/approachThis case study describes researching alternative services, and includes practical information on how services were implemented. Information is presented about ongoing evaluation of the outreach programs that improved the direction, marketing, and overall success of the programs.FindingsThe outreach programs promoted by the library reached additional users, provided more options for patrons, and improved the visibility of the library campus‐wide.Originality/valueThis case study will be of interest to other academic librarians wanting to provide library services outside the library. It builds on the existing literature regarding library outreach services.

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Meyers-Martin, Coleen, and Laurie Borchard. "The finals stretch: exams week library outreach surveyed." Reference Services Review 43, no. 4 (November 9, 2015): 510–32. http://dx.doi.org/10.1108/rsr-03-2015-0019.

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Purpose – The purpose of this article is to explore the outreach programming and support services offered at academic libraries during final exams week. The article discusses the need to provide this specialized programming, and its impact on the role of the librarian, and the use of library space. Design/methodology/approach – A 21-question online survey was sent to nine library listservs. Respondents were asked about their library’s planning, implementation and assessment of their programming. Participants described their library’s final exams week outreach activities and offerings. Findings – The survey garnered 279 responses. Nearly 40 per cent of respondents collaborate with campus and non-campus partners to provide programming. Most common offerings include extended library hours; therapy animals; as well as games; and arts and crafts. Nearly 90 per cent of respondents reported utilizing virtual media outlets for communication of final exams week events. Most common challenges included lack of funding and staffing issues. Practical implications – The survey results reflect the efforts of librarians and library staff members who are addressing the study break needs of students during the most stressful time in the semester. Originality/value – This paper provides an overview of academic library final exams week outreach initiatives and activities at institutions located in the USA and Canada.

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Ye, Yunshan. "The Outreach Symposium: A model of library collaboration." College & Research Libraries News 69, no. 7 (July 1, 2008): 408–11. http://dx.doi.org/10.5860/crln.69.7.8028.

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Beaton-Garcia, Sunem. "Literary Feast: A successful tool for library outreach." College & Research Libraries News 72, no. 10 (November 1, 2011): 571–74. http://dx.doi.org/10.5860/crln.72.10.8651.

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Amaya, R. D. "An Outreach Program at the Braille Institute Library." Journal of Visual Impairment & Blindness 81, no. 6 (June 1987): 265–68. http://dx.doi.org/10.1177/0145482x8708100609.

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This paper summarizes outreach programs of the Braille Institute Library serving the Hispanic community in the ten southern counties of California. The intention is to outline the program objectives and the experiences and results obtained since the program's inception early in this decade.

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Ye, Yunshan. "New thoughts on library outreach to international students." Reference Services Review 37, no. 1 (February 13, 2009): 7–9. http://dx.doi.org/10.1108/00907320910934940.

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Flewelling, Kate W. "Library Outreach to Support Groups: A Case Study." Journal of Hospital Librarianship 9, no. 4 (October 27, 2009): 362–71. http://dx.doi.org/10.1080/15323260903251922.

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Esparza, Julia. "Clinical Library Services: Outreach to Enhance Patient Care." Journal of Hospital Librarianship 10, no. 2 (April 21, 2010): 170–80. http://dx.doi.org/10.1080/15323261003681604.

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Meyers‐Martin, Coleen, and Lynn D. Lampert. "Mind the gap: academic library outreach and EOP." Reference Services Review 41, no. 2 (June 7, 2013): 219–32. http://dx.doi.org/10.1108/00907321311326156.

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PurposeThis article aims to describe the many ways academic library outreach practices are evolving through online formats. It underscores the implications of moving communications and resources online for educational opportunity program (EOP) students when considering these students' specific technology usage patterns and the need for face‐to‐face mentoring. The article seeks to make recommendations for libraries that intend to develop successful programming and interactions with transitional students online; and to bring to light the need for future research concerning the creation and usage of online educational support structures that specifically serve the EOP community.Design/methodology/approachA literature review discusses technology and academic library outreach programming as well as the historic and current digital divide and learning styles of EOP transitional students. Recommendations are made for how to best meet EOP student needs online to support the traditional in‐person programming in which these students succeed.FindingsIdentifying successful learning structures and potential technology usage patterns of EOP students provided the foundation for this article. Developing library outreach and programming within the online platforms EOP students access and utilize is necessary to support continued face‐to‐face interactions in an academic setting. More research is necessary in order to support transitional students in a digital format.Originality/valueThis article describes digital outreach efforts targeting non‐campus and campus communities, in particular within EOP transitional programming. It inquires about how to best meet transitional students in a digital format when they have historically succeeded in face‐to‐face educational interactions and settings.

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Del Bosque, Darcy, Rosan Mitola, Susie Skarl, and Shelley Heaton. "Beyond awareness: improving outreach and marketing through user surveys." Reference Services Review 45, no. 1 (February 13, 2017): 4–17. http://dx.doi.org/10.1108/rsr-02-2016-0009.

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Purpose The purpose of this paper is to investigate the awareness of library research services, the top desires for new services and overall satisfaction of undergraduate students to plan outreach and marketing efforts. Design/methodology/approach Researchers developed a survey which was administered both on an iPad and in paper copies. To gather feedback from a wide-variety of students, surveys were distributed outside campus buildings at four locations. Findings This study demonstrates the need to survey undergraduate students about their use of research services, to effectively plan outreach and marketing efforts. The differences between high-users’ and low-users’ expectations of the library inform and impact potential outreach and marketing efforts. Reaching both groups of students requires that not only awareness of library services increase but also that the knowledge of the value of the library increases, to convert simple awareness of services into use. Research limitations/implications Surveys were distributed at one institution, and results may be skewed based on local demographics. Originality/value While surveying undergraduate students is common, little research exists demonstrating how outreach and marketing can be informed by evaluating feedback from high and low-users of library services.

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Bastone, Zoe. "Creating an Outreach Plan That Accounts for the Seen and Unforeseen." Journal of Library Outreach and Engagement 1, no. 1 (October 26, 2020): 24–40. http://dx.doi.org/10.21900/j.jloe.v1i1.471.

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Outreach is a necessary component of an academic library’s operations and often requires extensive time for the planning, approval, execution, and assessment depending on the personnel involved and the scope of the event. Recent literature has started to examine how academic libraries are planning outreach to align strategically with the goals of their larger institutions, but not how they balance these efforts when new opportunities arise throughout the academic year. This article will provide a brief analysis of the literature which addresses issues that academic librarians who plan outreach face. The second half of this article will provide a case study of how the author planned, created, and implemented an outreach plan at her academic branch library. This case study will detail the process of how she used an outreach plan to establish outreach that was efficient and impactful with limited staffing, while also aligning strategically with the goals of her library and the larger institution. In addition, this case study will detail how she used this outreach plan throughout the 2019-2020 academic year to guide decision making when new outreach opportunities would arise. This article will conclude with lessons learned from this process.

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Clark, Sarah. "Book Review: Successful Campus Outreach for Academic Libraries: Building Community through Collaboration." Reference & User Services Quarterly 59, no. 1 (December 11, 2019): 79. http://dx.doi.org/10.5860/rusq.59.1.7232.

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Outreach is an increasingly important responsibility for academic libraries, fulfilling the library’s own mission and supporting the wider institution’s goals around retention and student success. Unfortunately, it can be challenging to connect outreach initiatives to desired outcomes. Into this knowledge gap step Peggy Keeran and Carrie Forbes, who have edited a collection of outreach initiatives and strategies organized around four key elements of a successful outreach program: strategic vision and planning, program development and implementation, community outreach, and expanding outreach audiences. Individual chapter authors come from large and small universities in both public and private contexts, and present library outreach initiatives from the United States, Canada, and Indonesia.

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Purpur, Erich, Tara Radniecki, Patrick Tod Colegrove, and Chrissy Klenke. "Refocusing mobile makerspace outreach efforts internally as professional development." Library Hi Tech 34, no. 1 (March 21, 2016): 130–42. http://dx.doi.org/10.1108/lht-07-2015-0077.

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Purpose – The purpose of this paper is to uninitiate new and non-traditional library resources, such as those commonly found in a makerspace, can often seem abstract, intimidating, or even unrelated to the library mission. The University of Nevada’s DeLaMare Science and Engineering Library set out to engage its on-campus library colleagues to increase awareness and understanding of the new technologies being offered in support of active learning and discovery. Design/methodology/approach – The science and engineering library is experimenting with an ongoing series of inreach/outreach workshops that enable other library faculty and staff from across the greater library organization to experience their non-traditional services and resources. A first pop-up maker technology workshop took place in June 2015 and was composed of three sessions including an introduction to 3D printing and modeling, digital design literacies, and lendable technologies. A survey was distributed to attendees for feedback. Findings – Anecdotal evidence suggest the event was successful, offering a potentially powerful mechanism for engaging and informing library staff about non-traditional resources and technology. Originality/value – This outreach approach may prove valuable for other academic libraries to similarly create awareness of non-traditional resources and technologies among its colleagues.

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Arrieta, Diane, and Jacqueline Kern. "Art outreach toward STEAM and academic libraries." New Library World 116, no. 11/12 (November 9, 2015): 677–95. http://dx.doi.org/10.1108/nlw-06-2015-0041.

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Purpose – The purpose of this paper is to examine science, technology, engineering, art and mathematics (STEAM) efforts at Florida Atlantic University’s (FAU) John D. MacArthur Campus Library (JDM) to share methodologies and ideas with other academic libraries. Recently, there has been an emphasis on and push for science, technology, engineering and mathematics (STEM) education in colleges and universities across the USA as a means for training future work forces and for remaining competitive in global job markets (Land, 2013). FAU in South Florida is a big proponent of STEM and STEAM education (Florida Atlantic University, 2012; Dorothy F. Schmidt College of Arts and Letters, 2013). Design/methodology/approach – As many librarians and outreach staff strive to remain relevant to their faculty and students with changing technologies (Drewes and Hoffman, 2010), the FAU JDM outreach staff have developed several novel programs that are geared toward the STEAM initiative. Findings – The Library Outreach Committee at FAU was committed to investigating how they could advance student success through visual arts programming. How can the library help contribute to STEAM education for the students and learning community as a whole? How can the library engage art students? Can the library promote dialogue in arts to the faculty and staff, regardless of their disciplines? This article will describe and discuss the various art outreach programs that the JDM has tested and their outcomes addressing goals toward STEAM education and academic libraries. Originality/value – The objective in sharing the experiences at the JDM is to spark new and successful program ideas at other academic libraries across the country and abroad and create knowledge in this relatively new area.

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Dearstyne, Bruce W. "Archival Reference and Outreach." Reference Librarian 26, no. 56 (March 17, 1997): 185–202. http://dx.doi.org/10.1300/j120v26n56_14.

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Caspers, Jean S. "Outreach to Distance Learners." Reference Librarian 32, no. 67-68 (February 28, 2000): 299–311. http://dx.doi.org/10.1300/j120v32n67_21.

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Gluibizzi, Amanda K. "The world of outreach." Library Review 58, no. 2 (February 27, 2009): 116–23. http://dx.doi.org/10.1108/00242530910936934.

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Samson, Sue, and Kimberly Swanson. "Support your staff employees: they support the academy." Reference Services Review 42, no. 1 (February 4, 2014): 165–80. http://dx.doi.org/10.1108/rsr-03-2013-0017.

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Purpose – The aim of this paper was to serve both as an informational tool identifying library services and resources and as a mechanism to gather input from campus staff to inform outreach services. Design/methodology/approach – Surveys were distributed to all non-faculty and non-administrative support staff. Questions included direct choice and open-ended responses in four categories: demographics; general library use; information needs; and student interactions. Findings – The results confirm that knowledge and awareness of the library can empower staff employees and that support staff are eager to learn about and use library resources and services. The results give guidance to liaison librarians to facilitate an effective outreach program to improve the ability of support staff to do their work and to share information with the students and faculty with whom they come into contact. Research limitations/implications – While these survey findings cannot be extrapolated to all academic settings, they build on similar research and authenticate the significance of library outreach to academic support staff. Practical implications – Enormous potential exists in adapting these survey findings to expand information literacy programs across the academy. Originality/value – Academic support staff are a frequently untapped user group whose information needs are essential to the academy. This case study highlights the value of staff outreach within the context of extending the Library Instruction Program by enhancing the information literacy skills of personnel who are in frequent contact with students and faculty across the campus.

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Hill, Thomas. "The ‘Library Café’: distributing and archiving local culture through a podcast library interview program." Art Libraries Journal 35, no. 3 (2010): 40–44. http://dx.doi.org/10.1017/s0307472200016539.

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The author describes a librarian’s effort in community-building in an academic setting, through the development of a podcast radio interview program. The paper addresses the professional rationale for this type of outreach endeavor, the communities served, types of content, the labor involved, tools employed and technical requirements, as well as the question of audience.

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Renaud, John, Scott Britton, Dingding Wang, and Mitsunori Ogihara. "Mining library and university data to understand library use patterns." Electronic Library 33, no. 3 (June 1, 2015): 355–72. http://dx.doi.org/10.1108/el-07-2013-0136.

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Purpose – Library data are often hard to analyze because these data come from unconnected sources, and the data sets can be very large. Furthermore, the desire to protect user privacy has prevented the retention of data that could be used to correlate library data to non-library data. The research team used data mining to determine library use patterns and to determine whether library use correlated to students’ grade point average. Design/methodology/approach – A research team collected and analyzed data from the libraries, registrar and human resources. All data sets were uploaded into a single, secure data warehouse, allowing them to be analyzed and correlated. Findings – The analysis revealed patterns of library use by academic department, patterns of book use over 20 years and correlations between library use and grade point average. Research limitations/implications – Analysis of more narrowly defined user populations and collections will help develop targeted outreach efforts and manage the print collections. The data used are from one university; therefore, similar research is needed at other institutions to determine whether these findings are generalizable. Practical implications – The unexpected use of the central library by those affiliated with law resulted in cross-education of law and central library staff. Management of the print collections and user outreach efforts will reflect more nuanced selection of subject areas and departments. Originality/value – A model is suggested for campus partnerships that enables data mining of sensitive library and campus information.

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Griffis, Patrick. "Academic libraries as community resource partners for entrepreneurs." Reference Services Review 43, no. 3 (August 10, 2015): 461–67. http://dx.doi.org/10.1108/rsr-06-2015-0028.

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Purpose – The purpose of this paper is to provide examples and best practices of an academic library’s strategy of collaborating with community agencies in assisting community entrepreneurs. Design/methodology/approach – This conceptual paper reflects on the evolution of a new service role for an academic library in providing outreach to community entrepreneurs and is limited to the best practices and lessons learned of one academic library. Findings – This conceptual paper reflects on an academic library’s outreach strategy for assisting community entrepreneurs; collaboration with community agencies is featured as a best practice with examples and lessons learned. Originality/value – A recent national study of academic business librarians’ outreach to entrepreneurs has established collaboration with community agencies as an effective service strategy. This conceptual paper reflects on the use of this strategy in a specific academic library’s outreach efforts to community entrepreneurs.

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Shipman, Jean P., Erica Lake, and Alice I. Weber. "Improving health literacy: health sciences library case studies." Reference Services Review 44, no. 2 (June 13, 2016): 206–14. http://dx.doi.org/10.1108/rsr-03-2016-0022.

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Purpose University of Utah has created various partnerships to improve health literacy and health outcomes among patient populations, employees and community members. Health sciences librarians have been key members of these partnerships. This paper aims to describe and share several of these partnerships, including training programs, research efforts and advocacy initiatives, to encourage others to engage in similar activities. Design/methodology/approach Case studies include outreach projects and partnerships to foster health literacy and promote healthy living such as: highly visible information resource provision and associated outreach for patients and families; community health fairs; research on providing point-of-need information for vulnerable community populations; health literacy awareness and resources for professionals; health literacy education for interprofessional students; and a competition for interprofessional students to create health videos to address a variety of topics in multiple languages. Findings Partnerships and outreach efforts lead to improved awareness by institutional personnel of the importance of health literacy. Research on using health literacy to empower patients and increase patient satisfaction can demonstrate how to lower institutional costs and improve guideline compliance, as well out health outcomes. Originality/value Librarians’ instructional skills create personal health educational content for patients and professionals; engaging colleagues to address health literacy lowers health care costs, institutional costs and increases patient compliance and satisfaction.

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Journal articles on the topic 'Library outreach'

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