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1
Harrell, Charles B. "The Use of an Academic Library by University Students." Thesis, North Texas State University, 1988. https://digital.library.unt.edu/ark:/67531/metadc279070/.
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Academic librarians have for a number of decades been interested in understanding more about how and why students use libraries. This study contributes to that area of library administration by focusing on nine factors thought to be associated with student use of academic libraries.
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Rahman, Faizur. "An exploratory study of factors that influence student user success in an academic digital library." Thesis, University of North Texas, 2007. https://digital.library.unt.edu/ark:/67531/metadc5127/.
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The complex nature of digital libraries calls for appropriate models to study user success. Calls have been made to incorporate into these models factors that capture the interplay between people, organizations, and technology. In order to address this, two research questions were formulated: (1) To what extent does the comprehensive digital library user success model (DLUS), based on a combination of the EUCS and flow models, describe overall user success in a prototype digital library environment; and (2) To what extent does a combined model of DeLone & McLean's reformulated information system success model and comprehensive digital library user success model (DLUS) explain digital library user success in a prototype digital library environment? Participants were asked to complete an online survey questionnaire. A total of 160 completed and useable questionnaires were obtained. Data analyses through exploratory and confirmatory factor analyses and structural equation modeling produced results that support the two models. However, some relationships between latent variables hypothesized in the model were not confirmed. A modified version of the proposed comprehensive plus user success model in a digital library environment was tested and supported through model fit statistics. This model was recommended as a possible alternative model of user success. The dissertation also makes a number of recommendations for future research.
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McSwiney, Carolyn M(Carolyn Mary) 1942. "Internationalisation of the university implications for the academic library." Monash University, School of Information Management and Systems, 2001. http://arrow.monash.edu.au/hdl/1959.1/9301.
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Drake, Betty S. (Betty Sue). "Relationships of Selected Factors to Library Use and Attitudes Among Students in a College of Business Administration." Thesis, North Texas State University, 1985. https://digital.library.unt.edu/ark:/67531/metadc279177/.
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This study was an inquiry into the use of the library and attitudes toward librarians and libraries by 484 academic business majors. Data was collected by means of a questionnaire administered to a sample of all business majors at one university. Demographic and social status data, based on Hollingshead's categories, and responses to statements concerning library use, librarians, and libraries were analyzed by means of the Kolmorogov-Smirnov Test, the Median Test and Spearman correlation coefficients.
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Park, Il-jong. "Evaluation by Korean students of major online public access catalogs in selected academic libraries." Thesis, University of North Texas, 1994. http://catalog.hathitrust.org/api/volumes/oclc/33376824.html.
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Marumo, Tshipinare Renard. "A survey of the information seeking behaviour of the dental faculty lecturers and students at the University of the Western Cape's Oral Health Centre Library, in Mitchell's Plain." Thesis, University of the Western Cape, 2000. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_8949_1213362632.
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Segerhag, Klara, and Philip Enestubbe. ""Man kan UX:a allt" : En studie i yrkesidentiteter hos UX-bibliotekarier." Thesis, Linnéuniversitetet, Institutionen för kulturvetenskaper (KV), 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-96711.
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The aim of this bachelor thesis is to examine the professional identities oflibrarians with special focus on User Experience (UX). To achieve this aimwe have used the four professional identities described by Jenny Lindberg,the communicative identity, the technical identity, the academic identity andthe conservative identity. We have interviewed seven librarians at fivedifferent academic libraries in Sweden that works with UX. In the analysis ofour empirical material we found that the identity most represented among theinformants was the communicative identity while the conservative identitywas seen by the informants as their anthesis. Furthermore we added apotential fifth identity, the progressive identity.
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Nyantakyi-Baah, Lydia. "User perception of academic library service quality and value: the case of the Ghana Institute of Journalism and Ashesi University College libraries." Master's thesis, University of Cape Town, 2016. http://hdl.handle.net/11427/23392.
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This study explored the users' perception of the service quality and value of the libraries of the Ghana Institute of Journalism (GIJ) and Ashesi University College (AUC). Concepts like value, impact, quality, academic library service quality formed the conceptual framework of the study. The study is a comparative case study that solicited information from the perspectives of students, faculty and library staff. Open and closeended questions were adopted to gather data from 185 and 147 third year students of GIJ and AUC respectively. All library staff and 15 faculty staff each from the two institutions were interviewed to augment the responses from the students. Statistical Package for Social Science was used to analyse the closed-ended questions and descriptive statistics such as frequencies and percentages were used to present the data analysis. Data from the interviews and open-ended questions were analysed qualitatively. Findings from the study showed that the libraries were used more frequently by students than by faculty staff. The perceptions of the quality of library staff services were found to be satisfactory in both libraries. The library environment and information resources were considered adequate by AUC library users, whereas they were considered as inadequate and poor at GIJ. In all, it was found that the quality of services and the value users derived from AUC exceeds that at GIJ. The most valued aspects of the libraries were the library collections, and the friendliness and willingness of library staff to assist users. It was also found that users derived a number of benefits from using the libraries, but the libraries had no specific guidelines for measuring their value. In the past, value had been determined by the use of the library resources and success stories of users. The study considered the nature of library value and made recommendations for improving library services.
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Lundberg, Sabina. "Change or Die : A study on the phenomenon of Library UX at two academic libraries in Sweden." Thesis, Uppsala universitet, Institutionen för ABM, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-351120.
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A recent phenomenon within the library sector is that of User Experience (UX). Library and information practitioners are increasingly leaning towards letting their users help guide and organise library services by using UX methods to both evaluate existing services and to create new ones. Despite that an increased number of academic librarians are focusing on researching their Library UX, few studies have been done on this phenomenon, and none have focused on a Swedish context. In this thesis, the emerging phenomenon of Library UX is investigated by performing a qualitative case study at two academic libraries in Sweden. The posed research questions focus on four areas: what impacts the implementations of UX methods have on an academic library, how UX methods are learnt, if this new emphasis on Library UX will affect the user-librarian relationship and if something can be said about the future of Library UX. The main theory used is Actor-Network Theory (ANT), which together with the use of the Foucauldian perspective on knowledge/power has been employed to analyse the collected empirical data to further the understanding of the phenomenon. The findings are divided into two parts. Firstly, the case study depicting the results of the collected empirical data. Secondly, the ANT-analysis of the Library UX network is presented, which is based on the data collected in the case study. The main conclusions that can be drawn from this study are how UX methods are perceived by the informants as leading to improved library services. There is also a clear consensus among the informants on how the new perspective of the user presented within the Library UX framework will deepen the user centred focus even further at the libraries. Furthermore, the ANT-analysis shows how the phenomenon has primarily emerged through advocacy and how advocates have a central role in how knowledge about Library UX and UX methods are spread within the library world.Ett nytt fenomen inom bibliotekssektorn är User Experience (UX). Bibliotekarier låter i allt högre grad sina användare vägleda dem i hur bibliotekets tjänster ska se ut, genom att använda UX metoder för att både utvärdera och skapa nya tjänster tillhandahållna av biblioteken. Trots att det är en ökning i antalet universitetsbibliotek som nu fokuserar på att undersöka sin Biblioteks-UX har få studier gjorts på ämnet, och ingen ur ett svenskt perspektiv. I den här uppsatsen har fenomenet Biblioteks-UX undersökts genom en kvalitativ fallstudie på två universitetsbibliotek i Sverige. Forskningsfrågorna som ställts i uppsatsen fokuserar på fyra områden: Biblioteks-UX påverkan på universitetsbiblioteken i stort, hur UX metoderna lärs ut, om detta nya fokus kommer påverka användar-bibliotekarierelationen och om något kan utrönas om Biblioteks-UX:s framtid. Den primära teorin som används är Aktör-Nätverksteori (ANT), vilken tillsammans med Foucaults perspektiv på kunskap/makt har använts för att analysera det insamlande empiriska materialet för att få en djupare förståelse av fenomenet. Undersökningen är uppdelad i två avsnitt. I den första delen presenteras fallstudien och i den andra delen presenteras ANT-analysen gjord på Biblioteks-UX nätverket. Uppsatsens huvudsakliga slutsatser är för det första att informanterna uppfattar att UX-metoderna leder till förbättrade bibliotekstjänster. För det andra visar studien att det finns en konsensus bland informanterna om att det nya användarperspektivet som föreslås inom Biblioteks-UX kommer leda till ett djupare användarfokus på biblioteken. ANT-analysen visar vidare att fenomenet framförallt sprids genom förespråkare och hur dessa förespråkare har en central roll i hur kunskapen om Biblioteks-UX och UX-metoder sprids inom biblioteksvärlden.
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Jansson, Camilla. ""Alla pratar om UX nu..." : En kvalitativ studie av UX på två högskolebibliotek." Thesis, Uppsala universitet, Institutionen för ABM, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-353698.
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The aim of this thesis is to examine how library employees view and work with UX or User Experience. It also examines how they view library users, the library and their own professional roles and how these views are connected with the concepts of documentality, legitimacy and identity. The concept of power is also used. The study was carried out thorough a series of ten semi-structured qualitative interviews with employees at Karolinska Institutet University Library and Linköping University Library and is based on a social constructivist perspective. The results show that UX is viewed as a mindset where one tries to look at the library from the users’ perspectives and adapt the library after their needs. This was seen as a new perspective where the library aims to stand in the users’ shoes. Through the use of methods like interviews, observations and usability tests the informants try to understand their users and their needs. However, there was a strong emphasis on balancing the users’ wishes with the aims and conditions of the library which indicate a strong internal legitimacy. It also shows that UX does not indicate a loss of power in the informants’ minds. The study shows that an emphasis on the users’ perspective can also be linked to the core of librarianship further strengthening the internal legitimacy. The results also show that arguments can be made for the importance of both constitutive and performative documentality in academic libraries today. Among the informants there was a strong emphasis on a communicatively oriented professional identity with its focus om dialogue and cooperation with library users. In conclusion, the study shows that UX can be viewed as a way for academic libraries to cope with the many changes the last decades have brought and continue to be relevant in years to come. This is a two years master’s thesis in Library and Information Science.
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Holmquist, Kullin Emma. "För användarens bästa : En kvalitativ studie av UX-design och användarundervisning på högskolebibliotek." Thesis, Uppsala universitet, Institutionen för ABM, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-448211.
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Introduction. The aim of this thesis is to investigate problems that users face when using a library discovery service, and determine which problems can be solved by UX design and which problems must be solved by information literacy teaching. A second aim is to examine how UX specialists and user instruction specialists cooperate and how these two specialties are shaped by each other and by the discovery service. Method. User problems were identified by analyzing documented reference questions from the library support chat. A survey based on the user problems was sent to UX specialists and user instruction specialists. The survey was followed by a focus group interview with the same participants. Survey data and transcripts of the focus group interview formed the data for analysis. Analysis. Qualitative analyses were carried out on the data. Theories on organizational structure and professional specialization formed the basis for analysis. Results. The results imply that UX design can be used to solve problems related to wayfinding and problems that can be solved by providing short on-screen instructions, while information literacy teaching can be used to solve problems that require a wide set of information literacy skills. Conclusion. Users’ successful use of the library discovery service requires information literacy teaching as well as continuous UX assessment and design. In the studied organization, UX specialists and user instruction specialists have found ways to cooperate in providing users with high quality services. For UX to be successful, a ”UX mindset” must be employed by all members of the organization. This is a two years master’s thesis in Library and Information Science.
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Vautier, Lynne Margaret. "The information resource needs of undergraduate distance education students and the academic library's role in meeting these needs." Curtin University of Technology, Faculty of Education, 1998. http://espace.library.curtin.edu.au:80/R/?func=dbin-jump-full&object_id=9360.
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This research examines the reading and information needs of undergraduate distance education students at Curtin University of Technology and the academic library's role in meeting those needs. Twelve undergraduate units offered at Curtin in second semester were selected as the prime units of this research. The research was conducted in three phases in 1996. First, the documents supplied to the distance education students were examined to determine what reading was specified and/or suggested to the students. Next, the unit co-ordinators responsible for the units were interviewed to find out what reading and information literacy expectations they held for their distance education students. Finally, the non-metropolitan area students enrolled in the units were interviewed to find out if they felt they could complete the units using only supplied readings and prescribed texts. They were also asked about obtaining resources through Curtin University Library and Information Service or other sources. Their use of telecommunications and computers was also examined.This research found there were as many models of the practice of distance education as there were units surveyed. There was a high degree of agreement between the unit co-ordinators and students on the possibility of completing their associated units using only the supplied reading plus the textbooks. The students could not complete their units using only the supplied reading but many could successfully complete units using the supplied reading and set texts.Although all students were using computers there was a significant difference in the number of students that had access to a computer linked to telecommunications and the number of students that were using this access. Only a small proportion of the students used this facility to access the Curtin Off Campus Library Services.There was a lack of knowledge by ++students of the services and resources that were available to them. Responses from students indicated they were not effectively informed about the services and resources available to them. This lack of knowledge of existing services pointed to a need for improved marketing of the services to this group of students. An improved level of co-operation between the library, the unit co-ordinators and the University Distance Education Service is recommended to address some of the issues raised in this research. This co-operation should include working with academic staff in unit and course design and a review of the promotion of all services to distance education students
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Monopoli, Maria. "User-based evaluation of academic digital libraries : case studies, Social Science Information Gateway, Art, Design Architecture & Media Gateway and the Electronic Journals Service of the University of Patras, Greece." Thesis, City University London, 2005. http://openaccess.city.ac.uk/8440/.
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The purpose of this study was to evaluate the use of academic digital libraries from a user-oriented approach. For this purpose, end-users were invited to describe how they perceive and make use of academic digital libraries. The study was focused on Subject Based Information Gateways (SBIGs) and Electronic Journals Services. Specifically, two gateways were examined: the Social Science Information Gateway (SOSIG) and the Art, Design, Architecture and Media (ADAM) gateway, and an electronic journals service: the Electronic Journals Service of the Library and Information Service (LIS), the University of Patras, Greece. The target group was the academic community: academic staff, research staff and students (undergraduate and postgraduate). The research methods used were online questionnaires, face-to-face interviews and transaction logs analysis (TLA). Concerning the perception of academic digital libraries, users were invited: to provide the advantages and/ or disadvantages of electronic information over print, to compare the electronic and print version of a piece of information, to evaluate services or features as very important, important, or not important and to specify factors that would discourage them from accessing a digital library. Regarding the use of academic digital libraries, users were asked to specify: how frequently they use digital libraries, what reasons they use digital libraries for, what place they gain access from, what their preferred method of searching for information is, what their preferred method of storing and reading electronic information is, whether they use the support services provided, what types of information they want to be provided with and what the role of communication in a digital library is. The study concluded that end-users seem to appreciate the implementation of academic digital libraries. However, there are still some disadvantages that might prevent them from accessing them. A typical user would access them from their office or home for a variety of reasons, such as: for writing up a term paper/project or a thesis/dissertation, writing up a paper for publication, e. g. journal article or conference/workshop paper, keeping up with progress in the relevant subject area, supporting a lecture or for personal reasons. Concerning their search behaviour, they would adopt a relatively unsophisticated, simplistic approach to searching and limited use of Boolean operators or other commands. Notwithstanding their low search abilities, they would be reluctant to consult the online help function that could support their searches. Sometimes, they prefer to ask a person rather than attempt to use the online help. When they have identified information and want to read it, they print it out. But, when they want to store information for the future, they either print it out, or save it on disk. This information might differ in its formats, including electronic journals, reports and papers, digitised books, scholarly mailing lists and archives and educational software. Finally, some users would appreciate the opportunity to communicate with information scientists, authors, or other users who share the same interests with them. Some others emphasized the importance of the communication between users and digital library systems.
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Dolo-Ndlwana, Nomambulu. "Use and value of library's electronic resources by academics and postgraduate students at Cape Peninsula University of Technology (CPUT)." Master's thesis, University of Cape Town, 2013. http://hdl.handle.net/11427/10336.
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Includes bibliographical references.As libraries are in the transition of moving from print to electronic resources, the purpose of the study was to investigate the use and value of library's e-resources by academics and postgraduates at Cape Peninsula University of Technology (CPUT). There is evidence from previous studies that today's users have their information needs met via a number of options. They need not physically come to the library; they can stay at home or at their offices to access e-resources. The study focused on the use and value of the library's e-resources in two departments (Electrical, Electronic and Computer Engineering and Mechanical Engineering) in the Faculty of Engineering. The main aim was to determine whether academics and postgraduates use e-resources, the purpose for which they used e-resources in the process of teaching, learning and research, the extent to which they were aware of the e-resources, the value they regarded as the benefit from using e-resources and the problems they encountered in their use of e-resources. The study population consisted of 251 academics and postgraduates. A questionnaire was used as data collection instrument. The questionnaire was distributed to 82 academics, 135 MTech and 34 DTech students. The results of the study are based on the data from 60 returned questionnaires from academics and postgraduates. The study found that the majority of the respondents used e-resources, but a few respondents did not use e-resources because they were not aware of them. Respondents who used e-resources used them for a variety of purposes, including gathering information for a specific topic; doing literature reviews, getting answers to specific questions, and gaining general information. The study also encountered respondents who had problems when using e-resources. These problems included internet connections, slow downloading of articles; time constraints and the need for training in the use of e-resources. The majority of respondents from the study thought that they benefited from using the library's e-resources.
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Mayekiso, Nozibele. "Knowledge sharing practices in academic libraries with special reference to the Unisa Library." Master's thesis, University of Cape Town, 2013. http://hdl.handle.net/11427/11685.
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Includes abstract.Includes bibliographical references.
In recent years it has been acknowledged that the practice of knowledge management can play an important role to ensure an organisation’s competitive edge within an industry. This study focuses on knowledge sharing practices in university libraries with special reference to the Unisa Library. The aim of the research project was therefore to establish whether the Unisa Library is receptive to knowledge sharing practices,whether there is a need for knowledge management and more specifically for a knowledge sharing strategy. Thus the objective was to establish the extent to which knowledge sharing practices occur among professional library staff, albeit unknowingly, in their daily activities.The study employed both quantitative and qualitative research approaches. A questionnaire was delivered in person to professional librarians while interviews were conducted with managers from the various directorates of the library. The questions explored the knowledge sharing practices, including challenges within the library. They were based on internationally accepted knowledge management themes which include the role of leadership, organisational structure, organisational culture,technology, processes in enabling the effective practice of knowledge management.
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Dzandza, Patience Emefa. "Use and management of information systems in academic libraries in Ghana." University of the Western Cape, 2019. http://hdl.handle.net/11394/6948.
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Philosophiae Doctor - PhDThe use of Information Systems (ISs) has been widely accepted and proven to increase the service quality in many organizations. Academic libraries have embraced the use of ISs and have implemented them to perform different activities. The efficient utilization and management of ISs in libraries will help libraries to derive maximum benefit from adopted ISs. The research used the DeLone and McLean (2003) IS success theory to determine the impact of IS management on the quality of the IS, the use of the IS and the benefits gained. The researcher used nine (30%) of the thirty university libraries which are members of the consortium of academic and research libraries in Ghana (CARLIGH) - an association of libraries that help with the IS and electronic resource use of member libraries. A mixed method approach with questionnaires, interviews combined with content analysis of the university websites was used to gather data. Findings indicated that academic libraries in Ghana are making use of some ISs including; ILS, DAM, social media, websites, among others, amidst a number of challenges. The research also revealed that the management of ISs affects the quality thereof. Quality of ISs affects use, and use affects the benefits gained from use. The researcher proposed an IS management standard guideline which Ghanaian academic libraries could adopt for using and managing ISs to enhance efficiency and better service delivery.
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Namondwe, Trevor. "Implementing knowledge management in academic libraries : a comparative case study of the Kamuzu College of Nursing and Bunda College of Agriculture libraries." Master's thesis, University of Cape Town, 2011. http://hdl.handle.net/11427/11585.
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Includes bibliographical references (p. 133-138).This dissertation focuses on an investigation that was conducted to find out the state of knowledge management in the Kamuzu College of Nursing and Bunda College of Agriculture libraries, constituent college libraries of the University of Malawi. Drawing from the literature on knowledge management, the study proposed and implemented two models for the maturity assessment and implementation of knowledge management respectively. The study used the models successfully to measure the levels of maturity of knowledge management and identify the knowledge needs and knowledge assets of the libraries. The results of the study revealed that both libraries are at the same level of knowledge management maturity i.e. knowledge management is still in its infancy as they did not have clearly established strategies to make use of knowledge. Furthermore, there were no significant differences between the two libraries in the various aspects of knowledge management investigated. The study therefore recommended a road map for implementing knowledge management in the libraries. Knowledge management is recognised by many organisations of strategic importance to improving an organisation?s performance and its competitive advantage. Knowledge management thus has been largely associated with profit making organisations. However, knowledge management is also applicable to non-profit making organisations such as academic libraries. The environment in which academic libraries operate continuously changes and it is therefore imperative for the libraries to use knowledge management as a tool to adapt and remain relevant.
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Mahlangu, Nomoya. "Barriers to information access and provision in academic libraries with special focus on the Cape Technikon Library." Master's thesis, University of Cape Town, 2001. http://hdl.handle.net/11427/11584.
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Bibliography: p. 81-88.This dissertation examines difficulties experienced by users from the moment they enter the library to search for information, up to the point where they achieve the objective of their search. It also explores the processes that happen "behind the scenes", before the sought information can be located and utilized. These include the requisite funding to obtain the information, ordering, acquiring and cataloguing and finally shelving the material in an accessible manner.
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Kahn, Michelle. "The growth of e-book collections at South African academic libraries : a case study of the Western Cape." Master's thesis, University of Cape Town, 2013. http://hdl.handle.net/11427/11153.
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Includes bibliographical references.Libraries are still unsure of the value e-books can add to their collections and subsequently to their users’ research. E-book integration into library collections is made difficult by complicated purchasing and lending models and ever-changing technological requirements. Additionally, it is unclear what exactly library users want from their e-books. In this study, research into the obstacles facing the growth of academic library e-book collections was carried out by reviewing the literature on the topic, found in print and electronic reference works, monographs and journals, and on blogs and websites. Secondly, an investigation was conducted into patrons’ attitudes to e-books, their current use of e-books, and their expectations of e-books in their libraries, to examine the current and potential use of e-books at South African university libraries. The investigation employed both qualitative and quantitative research methods to discover library users’ attitudes towards e-books. Surveys were run on the campuses of the four universities in the Western Cape of South Africa. A sample of potential participants, totalling 1,539 staff members and 45,849 students, was invited to participate in the survey via email or a website link. Data was collected by means of a self-administered, online questionnaire distributed using SurveyMonkey software.
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Wilkin, Shelley. "E-book usage in academic libraries: does the research indicate it is a tame solution or wicked problem ?" Master's thesis, University of Cape Town, 2014. http://hdl.handle.net/11427/12997.
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Includes bibliographical references.Many academic libraries around the world are allocating large portions of their budget to the provision of electronic books (e-books). While circulation statistics provided by the e-book vendors indicate that the e-books are being used, they do not inform the libraries of the reasons behind use, how they are being perceived and user satisfaction. In recent years, academics and researchers have been investigating e-book usage and user satisfaction at their respective institutions. This dissertation looks at e-book usage in academic libraries through a systematic review of the literature on research about e-books. Journal articles with subject matter concerning ebook usage in academic libraries in the United States and the United Kingdom were collected. Due to technological advances, only articles which had been published from 2004 to 2014 were collected. Other limitations of the study included language, solely using the literature to conduct research and the internet as a research tool.
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Somi, Ntombizodwa Getrude. "The role played by academic libraries in the enhancement of information literacy : a study of Fort Hare library." Master's thesis, University of Cape Town, 2004. http://hdl.handle.net/11427/7956.
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Includes bibliographical references (leaves 110-122).Many technological challenges today require libraries and various stakeholders to embark on student learning and empower students with the necessary information skills to function efficiently and effectively in the global information age. The aim of this study was to investigate the role played by the University of Fort Hare Library in the enhancement of information literacy. A survey method was selected. Findings and recommendations from students, the lessons of information literacy at the University Fort Hare library and other libraries are presented. Recommendations about what the library needs to do to empower students for lifelong learning is also presented.
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Adams, Brandon. "The knowledge, skills and competency requirements for music librarians in academic music libraries in the Western Cape, South Africa." Master's thesis, University of Cape Town, 2017. http://hdl.handle.net/11427/26881.
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The objective of this study was to determine the knowledge, skills and competencies required for music librarians in academic music libraries in the Western Cape of South Africa, in order for these libraries to effectively serve their scholarly communities. In addressing this objective, the following research questions were generated: What are user expectations of academic music library services in the Western Cape?; To what extent are these expectations currently being met?; and, What are the knowledge, skills and competency requirements for music librarians in academic libraries in the Western Cape of South Africa? The study was supported generally by Core competency theory and more specifically by the Music Library Association (MLA) core competencies for music librarians. The study's research approach was qualitative and exploratory, incorporating a multiple case study design. Empirical data were collected via semi-structured interviews and focus group discussions with purposively sampled music librarians, academics and postgraduate students at the two higher education institutions in the Western Cape, Stellenbosch University and the University of Cape Town. Both these universities have music departments and music libraries. The data collected were analysed using thematic content analysis from recorded interviews and focus group discussions. The study's conclusions are centered on the main findings and discussion in the context of the reviewed literature and the theory supporting the study. It presents, based on the findings, knowledge, skills and competencies required to professionally and confidently serve the music library's scholarly community. While the study is empirically grounded in the music library and university environment in the Western Cape of South Africa, it has both practice and theoretical relevance to the broader world of music librarianship. The findings of this study to a large extent concur with the MLA core competency framework for music librarians but also updates it in terms of the modern digital information environment as well as a transformative society sensitive to cultural contextuality. It recommends to the music librarianship practice environment and contributes to the existing body of knowledge on competencies for music librarianship, an adjusted and extended MLA core competency framework (Hunter, 2002) which it hopes will be basis for further practice and research in the area of music librarianship.
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Dimou, Anastasia. "Knowledge management practices in academic libraries : The case of NTUA Central Library." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-80599.
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The last years, libraries and information centers, as well as other organizations are attempting to survive in a knowledge-driven society. Moreover, they are called upon to redefine their structure and management processes in order to increase their competitive advantage through their learning capability and their knowledge assets. Knowledge has become their core element that contributes to the development and improvement of their services through knowledge management (KM) initiatives, connected with knowledge assets creation, sharing, and exploitation. This study is a qualitative research that has been conducted in NTUA Central Library with main research object the Department of Information and Users’ Services. The study examines the knowledge management (KM) perception in the Department and by extension, the library. It aims to identify the adopted KM practices, investigate the KM process through knowledge creation and sharing, collaboration and communication among employees and external collaborators and finally, to propose new methods and techniques through a KM strategy, for improving the Department and library’s internal operation and services provision. The study’s goal is to present the current situation of one of the biggest Greek academic libraries regarding KM initiatives and to draw attention on the academic libraries’ changing role in the new digital era and the opportunities that KM provides them to participate in the knowledge-based economy and the knowledge-based society. The importance of this study lies on the fact that few researches have been conducted in Greek academic libraries and the results have presented that they demonstrate little attempt to adopt KM practices and rather, to establish a clear KM strategy. In this context, the study is trying to clarify the importance of focusing on people as libraries’ knowledge resource connected with their knowledge and experience, which defined as “intellectual assets” that need to be recorded, classified, updated and definitely shared, in order to become searchable and accessible. It is a case study, conducted through an interpretive approach, following a holistic ethnography tradition. The research methods used for the data collection were the methods of participant observation and semi-structured interviews. The data collected have been analyzed through the six (6) phases of the thematic analysis, while methods data validation have been used to ensure their reliability. In conclusion, the study presents results connected with the Department’s knowledge specification (tacit and explicit), the process of knowledge sharing by mentioning the people involving, the methods and tools. Furthermore, the weaknesses the Department faces are presented regarding employees’ involvement – mostly connected with communication and collaboration – and the systems and resources management. Finally, the anticipated future challenges are presented and analyzed, as defined by the library’s role, the employees’ role and the KM role.
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Smith, Marvin LaVerne. "Relative use of libraries by students perceived advantages and deficiences [sic] of the T.J. Jones Memorial Library /." Theological Research Exchange Network (TREN), 1985. http://www.tren.com.
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Weyant, Emily, Nakia J. Woodward, and Elisabeth Walden. "Medical Librarian Citation Manager Use and Instruction across the United States." Digital Commons @ East Tennessee State University, 2018. https://dc.etsu.edu/etsu-works/8826.
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Objectives: This study is an examination of the state of citation manager use and instruction by medical librarians across the United States and US territories. It focuses on librarian preference for citation managers and related instruction. The purpose of this study is to reveal barriers to and preferences for citation managers and citation manager instruction in hospital and academic libraries.
Methods: A literature review performed prior to undertaking this project revealed minimal current literature on citation manager instruction in health sciences and medical libraries. Citation managers evolve quickly, negatively impacting the relevancy of older literature. In effort to capture current reflections on citation manager use and instruction in health science and medical libraries, a qualitative survey was devised and disseminated via medical library listservs in late summer 2017. Questions included in this survey as well as the survey platform and data collection procedures were approved by East Tennessee State University’s Institutional Review Board. Questions discussed librarian citation manager use preferences, instruction styles, barriers to instruction, and perception of value. RedCap was utilized for survey dissemination and analysis. Survey recipients received two weeks to respond to survey questions after which data was compiled and analyzed by researchers to reveal trends.
Results: This survey garnered 238 responses, 61% from academic librarians, 27% from hospital librarians, and 12% from other librarians. Respondents identified Zotero as the most utilized free citation manager and EndNote as the most utilized paid citation manager. Lack of patron interest was the most significant barrier identified by hospital librarians while lack of citation manager awareness was the greatest barrier for academics. Although 97% of respondents either agreed or strongly agreed that citation manager use instruction falls within library instructional domains, 82% of librarians surveyed report that they did not receive citation manager instruction while pursuing their library degrees.
Conclusions: As librarians assume responsibility for citation manager instruction and use, time must be dedicated to training of librarians to utilize citation managers and effectively teach them to others. Whether this training should occur in school or on the job is debatable and subject to circumstance. Additional recommendations include increased promotion of citation manager availability, purpose, and instruction opportunities in institutions where this is feasible. Limitations of this study include a small sample size with a bias towards respondents familiar with citation managers working in institutions with citation manager subscriptions.
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Haskell, Loretta Murray. "Student Performance of a Library-Related Task." Thesis, North Texas State University, 1986. https://digital.library.unt.edu/ark:/67531/metadc330802/.
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The high school research paper is a task which consumes instructional time, requires considerable student effort, and places a high demand on school library resources. Little research has been conducted on how students accomplish this task. Academic task research indicates that in classrooms, tasks are defined by students in terms of (a) the nature of the products the teacher will accept and (b) the operations allowed and the resources available. Here the product is the research paper; the resources available include those found in the school library. The purpose of this study was to determine what strategies students use to perform the library-related task.
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Wilson, Michael W. "Librarians’ Use of Instructional Design Methods in Creating Information Literacy Instruction." Thesis, NSUWorks, 2016. https://nsuworks.nova.edu/fse_etd/75.
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The purpose of this sequential explanatory mixed methods study was to determine whether instruction librarians in the United States and Canada were using instructional design (ID) methods, and to identify potential explanations for their adoption or rejection of those methods. The theory of planned behavior (Ajzen, 1985) served as the theoretical framework for the study. Research questions examined the relationship between respondents’ reported use of ID methods and the following factors: (a) behavioral, normative, and control beliefs, (b) demographic factors, and (c) professional identity as teachers. A survey adapted from Ajjan and Hartshorne (2008) and from Julien and Genuis (2011) was distributed to members of the American Library Association’s Information Literacy Instruction Discussion List. Quantitative data from 101 subjects were analyzed using χ2 and t tests for independent sample means. Qualitative data from seven volunteers were compared to the quantitative data to identify areas of validation or disconnect. Pearson correlations between use scores and behavioral, normative, and control beliefs revealed that control construct scores (r = .59) had the strongest correlation with ID use, followed by behavioral (r = .56) and normative (r = .53) scores. Qualitative data supported the conclusion that there was a strong relationship between ID use and both behavioral and normative scores, but not between ID use and control scores. Chi-square analysis found no relationship between subjects’ use of ID methods and the length of time they had worked in libraries (χ2 = 5.14). A significant relationship was found between ID use and the length of time subjects had taught information literacy (χ2 = 7.91) and reported type of training in ID (χ2 = 24.59). Subjects who identified primarily as teachers used ID more than those who did not (t = 2.61).
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Pietersen, Jeremiah. "The shape and form of the 21st century academic library in South Africa : the case of the University of Cape Town libraries." Master's thesis, University of Cape Town, 2015. http://hdl.handle.net/11427/13733.
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This study sought to ascertain the shape and form of the 21st century academic library in South Africa, using the case of UCT Libraries. The objective was supported by sub-objectives, namely: to ascertain, via a rigorous review of literature, how far along academic libraries worldwide are with incorporating technological advances in their services; to identify the progress of UCT Libraries in establishing itself as a 21st century academic library; to ascertain how readily staff adapt to changes and new technology in the library; and, to ascertain user expectations of a modern, digital era academic library. A qualitative design with a case study approach was employed by the study. The study was supported by organizational learning theory. Themes emanating from the literature include, inter alia, open access, MOOCs, digital humanities and research data management. Further data was collected via interviews and a questionnaire survey of purposively sampled library staff. Stratified random sampling was used to extract samples from the targeted user population (UCT undergraduates, postgraduates and, academics and researchers) for surveying by means of online questionnaires. The study concludes that academic libraries, the world over, are adapting their services according to user demands and users’ use of current technology; that UCT Libraries is currently in the process of establishing itself as a 21st century academic library and that the progress and procedures currently in place to encourage new developments, holds UCT Libraries in good stead towards establishing itself as a 21st century academic library service; that the prevailing culture of organizational learning in UCT Libraries bodes well for constantly adapting to new technologies; and, that users are generally satisfied with the services they are receiving from the Library. Although the case of UCT Libraries was used in this study, in many ways this case is typical of academic libraries in other parts of South Africa as well as in other parts of the world and hence this study of the shape and form of the 21st century academic library has relevance to other academic library contexts as well.
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Wall, Terry K. "Studies on frequency distributions of recorded use for students using academic library collections." Thesis, Loughborough University, 1987. https://dspace.lboro.ac.uk/2134/10938.
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Frequency distributions of recorded use for students using academic libraries were analysed using statistical models not previously employed for the purpose. The suitability of the data for such analysis is discussed. Evidence suggested that frequency distributions of recorded library use reflected real differences in amounts of library use by users. A computer simulation of library use by students was used to investigate the effects of competition among users upon distributions of use. Negative binomial probability distributions were found to reproduce some of the observed patterns of user activity, but were rejected on grounds of fit and applicability. Other two and three-parameter probability distributions were considered. A novel modification of the negative binomial distribution (being a Neyman Type A-gamma distribution instead of a Poisson-gamma distribution) gave good fit to frequency distributions of recorded use from various libraries. The fitted parameters appeared to be related to statistics of use for the observed populations, but the diversity observed in reality among users was clearly simplified in a stochastic model with only three parameters. In the second part of the study, methods of using the model were explored. Given stability in two of the three parameters, the model could be scaled with time to predict future frequency distributions. The extrapolation of numbers of non-users from one set of data is described. The effect upon the uptake of titles from a library collection of distributions of activity among students was also considered. By simplifying the model, relationships between the mean use by a group of users and maximum amounts of use by individuals, and between numbers of uses and numbers of titles used are suggested. A key factor in relating user activity to uptake is the extent to which users diversify in their use of titles.
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Smith, Marvin LaVerne. "Relative use libraries by students perceived advantages and deficiencies of the T.J. Jones Memorial Library /." Theological Research Exchange Network (TREN), 1985. http://www.tren.com.
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Rodriguez, M. "Knowledge Discovery in a Review of Monograph Acquisitions at an Academic Health Sciences Library." Thesis, School of Information and Library Science, 2008. http://hdl.handle.net/1901/528.
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This study evaluates monograph acquisition decisions at an academic health sciences library using circulation and acquisitions data. The goal was to provide insight regarding how to allocate library funds to support research and education in disciplines of interest to the library user base. Data analysis revealed that allocations in 13 subject areas should be reviewed as the cost of circulation was greater than the average cost of circulation of the sample and the average cost of monographs was higher in these subject areas than the average cost of monographs in the sample. In contrast, 13 subjects returned cost of circulation rates lower than the average cost of circulation of the sample. These subjects merit stable budget allocation or increased allocation depending upon collection needs. Overall, this study found that this library is allocating a majority of resources to subjects with above average rates of use.
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Martin, Michael Jason. "In the process of becoming the organizational culture of the Metropolitan Academic Library." Doctoral diss., University of Central Florida, 2011. http://digital.library.ucf.edu/cdm/ref/collection/ETD/id/4977.
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Organizational culture may be defined as the shared norms, values, and beliefs of an organization. The culture expresses itself through symbols and sagas. Organizational culture shapes the behavior of those within the organization and provides a lens through which its members can interpret reality. This study sought to define the organizational culture of the Metropolitan Academic Library. The study was guided by Schein's five levels of cultural assumptions: assumptions about external adaptation issues; assumptions about internal integration; assumptions about the nature of truth and reality; assumptions about the nature of time and space; and assumptions about human nature, activity, and relationships. In order to triangulate data, I gave the librarians and library technical assistants of the Metropolitan Academic Library the Martin Culture Survey. I then conducted a multi-day, on-site visit, where I interviewed members of the Metropolitan Academic Library, made observations about the library, and performed document analysis. I found the culture of the Metropolitan Academic Library to be "in the process of becoming." The culture present in the library was not deep or rich; however, I did find some shared values, symbols, and sagas. With a recent turnover in administration, change was a dominant story of the Metropolitan Academic Library. The librarians and library technical assistants valued campus engagement, the people within the library, and service to the library patrons. These values find symbolic recognition in the coffee shop located in the library, the Christmas party, and the reference desk. Popular sagas of the Metropolitan Academic Library include the story of its humble origins and the building renovation.ID: 029809497; System requirements: World Wide Web browser and PDF reader.; Mode of access: World Wide Web.; Thesis (Ed.D.)--University of Central Florida, 2011.; Includes bibliographical references (p. 208-219).
Ed.D.
Doctorate
Educational and Human Sciences
Education
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Koelker, Karen June. "The Information Environment of Academic Library Directors: Use of Information Resources and Communication Technologies." Thesis, University of North Texas, 2002. https://digital.library.unt.edu/ark:/67531/metadc3086/.
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This study focuses on the use of information resources and communication technologies, both traditional and electronic, by academic library directors. The purpose is to improve understanding of managerial behavior when using information resources and communication technologies within a shared information environment. Taylor's concept of an information use environment is used to capture the elements associated with information use and communication within the context of decision-making styles, managerial roles, organizational environments, and professional communities. This qualitative study uses interviews, observations, questionnaires, and documents. Library directors participating in the study are from doctoral-degree granting universities in the southwestern United States. Data collection involved on-site observations with a PDA (personal digital assistant), structured interviews with library directors and their administrative assistants, the Decision Style Inventory, and a questionnaire based on Mintzberg's managerial roles. Findings show the existence of a continuum in managerial activities between an Administrator and an Administrator/Academic as critical to understanding information use and communication patterns among library directors. There is a gap between self-perception of managerial activities and actual performance, a finding that would not have surfaced without the use of multiple methods. Other findings include the need for a technical ombudsman, a managerial-level position reporting to the library director; the importance of information management as an administrative responsibility; the importance of trust when evaluating information; and the importance of integrating information and communication across formats, time, and managerial activities.
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Tandwa, Nobubele Lindela. "An investigation into the use of literacy materials by adult learners : a study of the education programmes in two Cape Town public libraries." Master's thesis, University of Cape Town, 2007. http://hdl.handle.net/11427/8073.
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Includes bibliographical references (leaves 130-143).The paper deals with the role of literacy materials in adult education in two Cape Town public libraries, namely Bellville South and Milnerton public libraries. Adult education is education that is provided to adult who lack basic education. It involves the teaching of writing, reading, calculation skills and developmental and functional skills such as income generation skills. Literacy programmes are supported by both teaching and reading materials that are usually made available in public libraries and literacy classes. The objectives of the study were to investigate the availability of locally produced literacy materials for use in literacy programmes in public libraries, the types and features of these materials and the suitability of literacy materials in acquisition of literacy skills. Milnerton and Bellville South public libraries were used as case studies because they had literacy programmes and literacy materials in their libraries. The Stikland Learning Centre was also included because it was partly managed by the Bellville South librarian. The enrolled learners in these literacy programmes, facilitators, librarians and providers were interviewed using face to face interviews. Publishers, (Viva Books. New Readers Project and Project literacy) were also interviewed. The study showed that both public libraries provided literacy programmes that aim to equip the learners with survival and functional skills. Although they also provided literacy materials to support and maintain the literacy skills, such materials were not sufficient in literacy classes because some learners did not have literacy materials in their classes. The available reading materials in public libraries also need to be adapted so that they can meet the educational and cultural needs of the users. The research also showed that there are two types of literacy materials, namely learning or instructional and reading or informational materials. Learning materials include study guides, manuals and worksheets. They are usually provided by the literacy providers and their main aims are to support the acquisition of literacy skills and they are also used for assessment purposes. Reading or informational materials are usually provided by the public libraries and they are used to maintain the newly acquired skills. The availability of these materials is important for the success of literacy programmes and to avoid relapse into illiteracy. These materials are published by various publishers such as New Readers Project (NRP), Viva Books. Project Literacy (literacy provider) and government departments such as the Department of Education. They are published in various South African languages. Both learning and reading materials were characterized with simple languages, colourful pictures and large fonts, aiming to equip learners with the developmental and survival skills that are based on their daily activities. The learners' daily activities included reading the bus/train schedule, writing CVs and job searching related skills, reading medical prescription and reading road signs. The use of either local languages or official language in these materials is determined by the needs of the learners and the language that is used in their literacy programmes.
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Mabweazara, Rangarirai Moira. "Use of social media tools by library staff at the University of the Western Cape, South Africa and the National University of Science and Technology, Zimbabwe." University of the Western Cape, 2014. http://hdl.handle.net/11394/4120.
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Magister Artium - MAAcademic libraries in the economically developed countries have taken the lead in adopting and appropriating various social media platforms to enhance services offered to their patrons. However, there are many unanswered questions on how libraries in the economically developing countries of the South, Africa in particular, are using social media in their service delivery, as well as in the personal lives of their librarians. Against this backdrop, this study investigated how librarians at the University of the Western Cape (UWC), South Africa and the National University of Science and Technology (NUST), Zimbabwe deploy and appropriate social media technologies. It examined the familiarity, benefits, challenges as well as the factors shaping and constraining the use of social media by academic librarians in the two institutions. In doing so, the study adopted the Technology Acceptance Model (TAM) by Fred Davis (1989) as its conceptual framework. Methodologically, the study deployed a Web-based questionnaire (administered via e-mail) with 59 academic librarians at UWC and 40 academic librarians at NUST. To ensure the validity of the study the questionnaire was pretested among a few librarians at the NUST. The findings of the study show that UWC librarians are more adept at appropriating social media applications than NUST librarians. The study further revealed that UWC librarians are directly in charge of managing social media whereas at NUST the Information Technology (IT) department is responsible for managing the applications. Similarly, while UWC Library largely uses social media for marketing their services, NUST library uses the platforms for reference services. The study also notes that there is a thin line between personal and professional uses of social media. In particular, personal uses of the platforms have a direct influence on their use in work-related contexts. Some of the motivating factors for the use of social media by librarians across both universities are: patron demand, low cost, ease of use and functionality. The study also highlights the factors militating against the effective use social media and recommends that library management for both institutions should put in place supportive policies to encourage their effective use for the benefit of service users.
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Masango, Charles Akwe. "Contemporary copyright fair dealing management issues and their impact on access to information sources and services : South African academic libraries in the transition to the digital environment." Doctoral thesis, University of Cape Town, 2005. http://hdl.handle.net/11427/8727.
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Includes bibliographical references (leaves 183-205).This study investigated the perceptions of academic librarians, managers of consortia, users of digital content, and rights holders whether licensing agreements effectively inhibit access to digital content and whether there is a need to establish an equivalent to the fair dealing exemption in the digital environment. The protection that is accorded to digital content is complex. An empirical survey based on qualitative method was conducted in 2003 - 2004 in the Western Cape Province, South Africa, to examine whether licences inhibit access to digital content and whether an equivalent to the fair dealing exemption was necessary in the digital environment. Methodology used in the survey consisted of interviews from structured questions. Using grounded theory, certain perceptions and misconceptions were found in the interview responses. Thereafter it was possible to suggest that the debate as to whether licences inhibit access to digital content and whether an equivalent to the fair dealing exemption is needed in the digital environment is perhaps inconclusive. However, it is proposed that as licences theoretically inhibit access to digital content, it may be necessary for an equivalent to the fair dealing exemption to be instituted to balance the rights of rights holders with those of consumers of digital content. The new fair dealing exemption would be able to theoretically balance the alleged inhibition caused by licensing agreements.
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Foudray, Rita Catherine Schoch. "An Investigation of Differences in Public Library Usage Patterns Between Gifted Adults and Members of the General Public." Thesis, University of North Texas, 1989. https://digital.library.unt.edu/ark:/67531/metadc935588/.
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The purpose of this research was to isolate the variable giftedness in a pipulation and determine whether that variable could be used as a predictor of public library use. The analysis of data indicated that public library use was higher for the general public than for the gifted adults. There was less variation among the factors of age, level of education, and public library use for the gifted adults than for the general public. Books as a resource for information were mentioned by the general adults public more frequently than by the gifted adults. Friends were listed more often as an information resource by the gifted population than by the public. Gifted adults both read and owned more books than did the general public. There was no correlation between amount of reading and number of library visits in either sample. 35 of the general public has a Library Usage Index Value of less than 4, 97 of the gifted adults did. There was almost no difference between the first ten information sources listen by both samples.
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Dworaczyk, William J. "Use of Stufflebeam's CIPP Model to Assess a Change Effort in a Division of a University Library." Thesis, University of North Texas, 1998. https://digital.library.unt.edu/ark:/67531/metadc277820/.
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Reorganization efforts within colleges and universities are increasingly considered as institutions look for ways to streamline operations for financial cost savings or competitive advantage. The purpose of this study was to assess a particular change effort in a university library which took place between August, 1996 and July, 1997. A team was formed to manage the change effort, and an outside consultant was hired to facilitate the process and guide the team. Stufflebeam's evaluation model was used as a conceptual framework to evaluate the entire process which included a particular change management model brought in by the consultant. The entire change effort was described by the author as a participating member of the team and assessed by gathering feedback from team members, library staff members affected by the effort, and members of the library administration.
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Algarin, Nollyris. "Information searching process of doctoral education distance program Hispanic students offered by Anglo-American institutions of higher education." Thesis, NSUWorks, 2016. https://nsuworks.nova.edu/fse_etd/104.
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The objective of this study was to know the information searching process of doctoral education distance program Hispanic students offered by Anglo-American institutions of higher education. Standards related to the library services; theories of distance education by Holmberg, Knowles and Simonson; Zipf theory of Least Effort; and Liu and Yang Distance Learning Search Model were used as theoretical framework. The study design was descriptive with a quantitative approach and a survey as a technique. An anonymous self-administered questionnaire was applied to Hispanic students through the snowball sampling technique. The results of this research were analyzed using descriptive statistics with the help of the Statistical Package for Social Science (SPSS) v.23 computer program. They revealed the profile of the students, the process they perform when looking for information and the factors, favorable and adverse, that affect them during this process. These data can help library administrators meet the information needs of Hispanic students as required by accrediting agencies, regardless of where they are at the time of education or the particularities they present. It concludes that students do not use the resources and services of the virtual library at their maximum power, need more guidance and show the slightest effort during the information searching process.
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Shepheard-Walwyn, Emma Jane. "Usage and impact factor correlations in electronic journals submitted to the School of Information Management, Victoria University of Wellington in partial fulfilment of the requirements for the degree of Master of Library and Information Studies /." ResearchArchive@Victoria e-Thesis, 2009. http://hdl.handle.net/10063/1265.
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Pibulsilp, Thanawadee. "An investigation of cultural influence on academic library usage and experience of international medical students from Asian countries a case study of students at the Christchurch School of Medicine, University of Otago, Christchurch : submitted to the School of Information Management, Victoria University of Wellington in partial fulfilment of the requirements for the degree of Master of Library and Information Studies /." ResearchArchive@Victoria e-Thesis, 2010. http://hdl.handle.net/10063/1273.
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Xia, Hong. "Library CD-ROM LAN Performance and Patron Use: a Computer Simulation Model." Thesis, University of North Texas, 1996. https://digital.library.unt.edu/ark:/67531/metadc279383/.
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In this study, a computer simulation model for library CD-ROM LAN systems was created. Using this model, the system optimization problems were examined. The simulation model imitated the process of the actual decision variables changing their values and generated the corresponding results. Under a certain system environment, if the values of decision variables are changing, the system performances are getting changed also. This study investigated these relationships with the created model. The system users' interarrival time, service time, and other relevant data were collected on randomly selected days in a university library. For data collection, both of the observation and the system automatic metering software were used. According to the collected data, a discrete events simulation model was created with GPSS/H. The simulation model was proven valid and accurate by a pilot test and by the calculation with queuing theory. Statistical tests were used for data comparison and analysis. In addition, animation technique was used to show the simulation process by using Proof Animation. By this technique, the simulation process was monitored on the screen.
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Mbawaki, Irene. "An Investigation into the Use of Mobile Phones for Health Information Delivery to Rural Women in Uganda." Diss., University of Pretoria, 2015. http://hdl.handle.net/2263/56572.
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The study looked at the viability of using mobile phones by an academic health library to provide health information to rural women. It is understood that Mobile phones have become household items thereby providing an opportunity for organisation to use them for information delivery. Access to information by individuals is essential in reducing people’s levels of uncertainty especially in matters that relate to growth and survival such as health.
The central research question upon which this study was based was, “How can an academic library adopt the use of mobile phones as an information delivery device to enhance access to health information for rural women?” with sub-questions focusing on information needs and sources of health information for women and the adaptation of mobile services within the library. It further looked at appropriate partnership needed in developing mobile services for health information delivery.
Reviewed literature revealed that mobile phones are already being used by several organisations in making available information. In particular academic libraries have embraced the mobile revolution by creating mobile services for their users.
A qualitative approach was adopted for this study and interviews were used for all the three categories of respondents, who are rural women from Buyengo sub-county, health workers from Kakaire health centre iv and librarians from Albert Cook Medical Library.
Findings from the study have shown that in the information era where one’s survival is highly dependent upon information, rural women do not have access to credible sources of health information despite the fact that they have high demand for health information because of the soaring disease burden in rural areas. The study without doubt has led to the establishment that the use of mobile phones to fill this gap is a cost effective and life saving venture which if well set up and implemented will add to the global programmes initiated with the aim of reducing child mortality, maternal deaths and combating HIV/AIDS, malaria and other diseases.Mini Dissertation (MIT)--University of Pretoria, 2015.
Information Science
MIT
Unrestricted
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Bogel, Gayle. "Diffusion across the digital divide: Assessing use of the Connecticut Digital Library (ICONN) in K-12 schools in Connecticut." Thesis, University of North Texas, 2008. https://digital.library.unt.edu/ark:/67531/metadc12085/.
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State digital libraries are manifestations of the diffusion of technology that has provided both access to and delivery of digital content. Whether the content is being accessed and used equitably in K-12 schools has not been assessed. Determining patterns of the diffusion of use across socioeconomic groups in K-12 schools may help measure the success of existing efforts to provide equitable access and use of digital content, and help guide policies and implementation to more effectively address remaining disparities. This study examined use of the Connecticut Digital Library (ICONN) in K-12 schools in Connecticut by determining annual patterns of use per school/district over a four-year period, using transaction log search statistics. The data were analyzed in the paradigm that Rogers (2003) describes as the first and second dimensions of the consequences of an innovation - the overall growth and the equality of the diffusion to individuals within an intended audience --- in this case, students in K-12 schools. Data were compared by school district and the established socioeconomic District Reference Groups (DRGs) defined by the Connecticut State Board of Education. At the time of this study, ICONN used aggregate data (total searches) for K-12 schools, but did not have relevant data on diffusion within the public schools in Connecticut related to district or DRGs.
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Bean, Carol. "Meeting the Challenge: Training an Aging Population to Use Computers." Southeastern Library Association, 2003. http://hdl.handle.net/10150/106048.
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Older adults present a special challenge to libraries offering computer training. Many of those seeking training have little, if any, prior experience with the concepts and skills necessary to use computers, yet their ability to learn those concepts and skills is hampered by the aging process. This article summarizes the factors in aging which most affect learning computer skills, and how those factors can be mitigated.
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Ntaka, Athanasia. "The Use of Social Media Sites by University Library Staff to Facilitate Undergraduate Students." Thesis, Linnéuniversitetet, Institutionen för informatik (IK), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-68483.
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This qualitative study aims to investigate the use of social media sites by university library staff to facilitate undergraduate students. Two Greek academic libraries were examined and the specific social media investigated was Facebook since it was the only common social media to both libraries. The method that was used was the interpretive method in order to gain better insight of students’ perceptions, motivations and request their suggestions regarding the use of social media by academic libraries. More specifically, twelve undergraduate students were interviewed and then the results were analyzed via Thematic Analysis. The results of this research showed that students appreciate the existence of their library’s Facebook page as an informational tool. On the other hand, improvements should be made regarding its use as a communication tool. Benefits, such as time gain, the ability to get in touch with new people, job opportunities, and reminders of important educational programs (Erasmus), were acknowledged by all students. Moreover, interesting suggestions were made, such as to increase the availability of open access books, the use of cameras for communicating with librarians via Facebook, and an increase in the number of photos of books. Other ideas were the ability to see the availability of books in the library, the ability to borrow them electronically, and the creation of a Facebook group to discuss common interests with other students.
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Keller, Margaret S. "Perceptions of unaffiliated users in academic libraries and other issues associated with this user group." Thesis, School of Information and Library Science, 2007. http://hdl.handle.net/1901/403.
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This study describes a questionnaire survey of seven university libraries across the country. The study was conducted to determine the perceptions of librarians in regards to unaffiliated users, and how well librarians understand the policies at their institutions. The results show that while affiliated patrons are seen most in instructional sessions and at the reference desk, there is no dominating area of interaction with unaffiliated patrons. And despite the multitude of opinions surrounding how unaffiliated users are and should be treated compared to those associated with an institution, librarians still show a strong desire to treat all patrons as fairly as possible.
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Ebenezer, Catherine. "User survey conducted at the Medical Library of the University of Limburg at Maastricht." 1993. http://hdl.handle.net/10150/105150.
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Bowden, Virginia M. "Current monograph collections patterns of ownership and use in four academic health sciences libraries /." 1994. http://books.google.com/books?id=TMHgAAAAMAAJ.
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Baker, Robert K. "Faculty attitudes towards student library use in a large urban community college." 1996. http://books.google.com/books?id=0LzgAAAAMAAJ.
Full textAbstract:
Thesis (Ed. D.)--Northern Arizona University, 1996."This study involved ... investigation at a single large multi-campus urban community college ... Pima Community College in Tucson, Arizona."--Leaf 7. Includes vita. Includes bibliographical references (leaves 123-133).