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1

Bimenyimana, Pierre Celestin, and Moon-Gi Jeong. "Testing Citizen Satisfaction in the Local Government: Focusing on the Vision 2020 Umurenge Program in Rwanda." East African Journal of Arts and Social Sciences 2, no. 1 (June 13, 2020): 33–47. http://dx.doi.org/10.37284/eajass.2.1.166.

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Public administration scholars and practitioners need to understand how citizens form judgments regarding programs implemented at the local government level. The expectancy disconfirmation model of citizen satisfaction (EDM) focuses on comparing performance and expectations and was found important to understand that. This study tests the application of the expectancy disconfirmation model of citizen satisfaction in the local government of Rwanda focusing on the Vision 2020 Umurenge Program (VUP), which is a flagship of the social protection programs in Rwanda since 2008. It predicts that satisfaction with the program may increase the level of citizen participation. Data was collected from 379 VUP beneficiaries of the program in the Gicumbi district of Rwanda using an online survey questionnaire. We applied the Structural Equation Model and correlation analysis to analyze the data. The results found EDM applicable to how citizen forms a judgment about satisfaction with VUP where there is a positive relationship between expectations and actual performance of the program (positive disconfirmation) and positive influence of EDM with VUP to citizen participation. The study suggests that the governments should take into consideration the citizens’ feedback so as to meet their expectations and their satisfaction which may increase the level of citizen participation.
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Bimenyimana, Pierre Celestin, and Moon-Gi Jeong. "Testing Citizen Satisfaction in the Local Government: Focusing on the Vision 2020 Umurenge Program in Rwanda." East African Journal of Arts and Social Sciences 3, no. 1 (February 26, 2021): 35–48. http://dx.doi.org/10.37284/eajass.3.1.282.

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It is very important for public administration scholars and practitioners to understand how citizens form judgments regarding programs implemented at the local government level. The expectancy disconfirmation model of citizen satisfaction (EDM) focuses on comparing performance and expectations and was found important to understand that. This study tests the application of the expectancy disconfirmation model of citizen satisfaction in the local government of Rwanda focusing on the Vision 2020 Umurenge Program (VUP), which is a flagship of the social protection programs in Rwanda since 2008. It predicts that satisfaction with the program may increase the level of citizen participation. Data was collected from 379 VUP beneficiaries of the program in the Gicumbi district of Rwanda using an online survey questionnaire. We applied the Structural Equation Model and correlation analysis to analyze the data. The results found EDM applicable to how citizen forms judgment about satisfaction with VUP where there is a positive relationship between expectations and actual performance of the program (positive disconfirmation) and a positive influence of EDM with VUP to citizen participation. The study suggests that the governments should take into consideration the citizens’ feedback so as to meet their expectations and their satisfaction which may increase the level of citizen participation.
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3

Huang, Wan-Ling, and Mary K. Feeney. "Citizen Participation in Local Government Decision Making." Review of Public Personnel Administration 36, no. 2 (March 26, 2015): 188–209. http://dx.doi.org/10.1177/0734371x15576410.

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4

Turok, Ivan. "Cities as platforms for progress: Local drivers of Rwanda’s success." Local Economy: The Journal of the Local Economy Policy Unit 34, no. 3 (May 2019): 221–27. http://dx.doi.org/10.1177/0269094219852600.

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Rwanda’s has made remarkable all-round progress over the last 25 years. This is usually attributed to a determined national government under single-minded leadership. This paper draws attention to two local drivers of Rwanda’s socio-economic development: community participation and a positive approach to urbanisation. Popular involvement in communal projects has helped to build and maintain many useful public facilities. It has also fostered social solidarity and dialogue between citizens and public officials. The positive urban policy has helped to create more efficient and liveable cities, which are driving economic prosperity and human development. Nevertheless, there is scope for greater consistency and alignment between top-down and bottom-up processes in order to improve the suitability and responsiveness of national policies and practices to grassroots realities.
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5

Dorasamy, Nirmala. "Citizen participation and needs as an input tool for local government quality management." Risk Governance and Control: Financial Markets and Institutions 7, no. 2 (2017): 56–66. http://dx.doi.org/10.22495/rgcv7i2art6.

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Citizen participation, which is at the interface between the public and government, directly impacts accountability and the governance process. The purpose of this paper is to focus on the relevance of citizen participation as source of input for local government in it’s quality management system. Quality management for local government, with reference to ISO 18091:2104, is a recent attempt to construct a quality management system specifically targeting the requirements of local government. Using a qualitative approach, the paper examines ISO 18091: 2014 and it’s contribution to strengthening local governance. Further, the importance of citizen participation at the input stage in the ISO quality management framework is reviewed. This is supported by literature pertaining to the requirements that are necessary to promote the value of citizen input, in ensuring the continued success of local government in achieving the desired results, with respect to fulfilling citizen needs.The paper highlights that citizen participation provides the most significant feedback on needs and challenges facing service delivery at the input stage. Such an avenue for citizen participation in a quality management system is relevant for local government to explore, if it is committed to continuous improvement in service delivery. The author considers citizen participation as necessary, if local government is to respond appropriately to their needs. However, citizen participation has to be managed as a process within the quality management framework, if it is produce the desired and reliable results. The paper proposes that such a process has to consider several quality management indicators from the perspective of citizen capacity, local government capacity and overall capacity to manage the process of citizen participation. Overall, insight is provided on how these elements can enhance local government quality management.
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6

Schmidthuber, Lisa, Thomas Gegenhuber, Dennis Hilgers, and Stefan Etzelstorfer. "Local open government: Determinants of online citizen participation." Academy of Management Proceedings 2016, no. 1 (January 2016): 13939. http://dx.doi.org/10.5465/ambpp.2016.13939abstract.

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7

Ross, Cameron, and Jeffrey W. Hahn. "Soviet Grassroots: Citizen Participation in Local Soviet Government." Russian Review 48, no. 3 (July 1989): 331. http://dx.doi.org/10.2307/130371.

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8

Waller, Michael. "Soviet grassroots: citizen participation in local Soviet government." International Affairs 66, no. 2 (April 1990): 407–8. http://dx.doi.org/10.2307/2621430.

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9

Chamberlayne, Prue. "Citizen Participation in Local Government in the GDR." East Central Europe 14, no. 1 (1987): 81–116. http://dx.doi.org/10.1163/187633087x00052.

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10

Vukelic, Jelisaveta. "Citizen participation at the local level of government in Serbia." Sociologija 51, no. 3 (2009): 291–312. http://dx.doi.org/10.2298/soc0903291v.

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The article deals with the issue of direct citizen participation at the local level of government in Serbia after 2000. In the first part, an attempt was made to define the concept of direct citizen participation and to analyze its main features. The second part contains the analysis of the achieved state of direct citizen participation at local level in Serbia. The primary goal of this research is to determine the key characteristics and the actual stage of development of the four levels of direct citizen participation: providing/acquiring information, consulting, proposing and participating in decision making. The main finding is that citizen participation in Serbia exists at a rudimentary level and that in this regard we are lagging behind most countries in Western Europe, but also in the Region.
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11

Vaerst, Tobias, Theresa Steffens, and Robert Lokaiczyk. "Concerns Management, E-Government and E-Participation." International Journal of E-Planning Research 4, no. 4 (October 2015): 36–49. http://dx.doi.org/10.4018/ijepr.2015100103.

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Advancements in internet technology have profoundly changed communication between citizens and government authorities. Concerns management systems and smartphone applications offer new and convenient channels of interaction. In Germany, the “Mängelmelder” platform offers a nationwide service channel for local citizens' concerns. Citizens generally use this communication channel for reporting public infrastructure defects. This paper examines whether the “Mängelmelder” platform – with customized systems can facilitate further citizen participation at the local level in Germany. Analysing different customized systems shows that possibilities for further use depend on the way in which local authorities handle the citizens' input. It could not be proven that offering an open category for citizens' recommendations (in a customized concerns management system) has an impact on further citizen participation. But using digital citizen services, such as concerns management platforms, can indeed facilitate increased citizen participation.
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12

Chikerema, A. F. "Citizen Participation and Local Democracy in Zimbabwean Local Government System." IOSR Journal Of Humanities And Social Science 13, no. 2 (2013): 87–90. http://dx.doi.org/10.9790/0837-1328790.

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13

Hoa, Thai Thi Thanh, and Jean-Claude Garcia-Zamor. "Citizen Participation in Vietnam’s Local Government: Impact on Transparency and Accountability." Journal of Public Administration and Governance 7, no. 4 (October 24, 2017): 38. http://dx.doi.org/10.5296/jpag.v7i4.12044.

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Around the world, a growing crisis of legitimacy and complex problem solving characterize a sense of change in the state-citizen relationship. In Vietnam, the Doi Moi (renovation) process was carried out by the Communist Party of Vietnam (CPV) and the Government of Vietnam (GoV). Public institutions engaged at grassroots level by implementing a decree on “Regulation on Democracy Exercise” with the vision of a participatory society to improve the living standard of the Vietnamese people in general in order to enhance public service specifically. This article conceptualizes the concepts of Citizen Participation, Transparency, and Accountability in Vietnam. In the contested debates of the link between citizen participation and the two governance aspects, transparency and accountability, the article realizes the importance of achieving the balance from both sides of practice, as well as strengthen institutions that can reduce inefficiency and have real effectiveness. The fact that Vietnam just embarked on experimenting with policy initiatives encourages stronger citizen participation. Importantly, citizens participate in a number of elections for their delegates to local and national legislatures. One specific characteristic of public participation in Vietnam is that citizens somewhat are limited in participation by the nomination procedures and restriction in institutions. The article as a brief literature review on citizen participation and establishes the linkages between these three concepts. It reviews policy mechanisms for citizen participation and central-local power relationship. It stresses two main findings after performing sufficient empirical evidences. First, it argues that citizen participation can be an engine of good governance in local public institutions in Vietnam. Once policy window provides the population some space for their participation, it assures a widening scale of an efficient governing system. It founds that transparency and accountability of local governments are two outcomes of citizen participation.
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Akyıldız, Fulya. "Citizen Participation in Local Government Services: İzmir Metropolitan Municipality Example." European Journal of Multidisciplinary Studies 6, no. 2 (June 10, 2017): 323. http://dx.doi.org/10.26417/ejms.v6i2.p323-323.

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The aim of this study is to demonstrate citizen participation in local government services in Turkey, for example in İzmir Metropolitan Municipality. In accordance with the amendments made in the Municipal Law and the Special Provincial Administration Law in 2005, the Regulations published by the Ministry of Interior in 2006 opened the way for citizen participation in the execution of public services in local governments. Despite the past decade, citizen participation in local services is still in its infancy, with few exceptions today. Programs that include citizen participation in İzmir Metropolitan Municipality which is one of these exceptions are analyzed with this study and it is presented as an example to other local administrations. A reason for the selection of a metropolitan municipality within the scope of the study is that the metropolitan municipalities of 30 provinces, which are metropolitan with an amendment made in Law No. 6360 in 2012, are responsible for providing services on the provincial property boundary. In spite of the increased service obligation and responsibility of the metropolitan municipalities, the cost of services has also increased, and at the extreme, it seems difficult to take local services effectively and efficiently. The study suggests that the metropolitan municipalities should make widespread use of this method in the welfare services that affect people's daily life and quality of life. Citizen participation in services has a critical prescription for the success of local programs and for institutional performance. In the study, voluntary participation in local services is linked to the New Public Service (NPS) approach within the framework of democracy, citizen participation and democratic governance concepts. Among public service delivery and distribution methods is very important, and although the New Public Management approach is an alternative model to privatization practices, the citizen participation in public services has been underestimated in Turkey. This study aiming to fill this gap aims to attract the attention of the academic field to this topic and to give new ideas to the local politicians and practitioners. In this context, first of all, the issue of NPS approach and citizen participation in the services is discussed. Later, information on citizen participation in local government services in Turkey is given and the existing applications of the Izmir Metropolitan Municipality are examined. Following the presentation of the findings and suggestions, a general evaluation is made and the study is terminated.
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15

Mwesigwa, David. "Towards enhancing local citizen participation in Uganda." Dynamics of Politics and Democracy 1, no. 1 (August 25, 2021): 15–28. http://dx.doi.org/10.35912/dpd.v1i1.449.

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Abstract Purpose: The purpose of this paper is to propose an alternative model of enhancing citizen participation in Uganda. Research Methodology: The central approach for this paper was review of obtainable theoretical and conceptual writings on citizen participation in Uganda and other parts of the world. Literature review is the gathering of information from obtainable resources such as educational journals and statistical periodicals. The approach has been demonstrated to be very effective and can be applied at any stage of a research process. Results: Citizen Participation encourages marginalised groups to be organised in structures under their control; brings knowledge of their social environment and process to the local government agenda in a way that no other structure can as well as fostering self-reliance. Limitations: This study took a desk research and the actual opinions from selected citizens may be parallel to the conclusions obtained in this review. Contribution: The study can be used for local government managers implementing community-driven projects. Keywords: Citizen participation, policy implementation, stakeholders, bureaucrats, local leaders
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16

Layzer, Judith A. "Citizen Participation and Government Choice in Local Environmental Controversies." Policy Studies Journal 30, no. 2 (May 2002): 193–207. http://dx.doi.org/10.1111/j.1541-0072.2002.tb02141.x.

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17

Costopoulou, Constantina, Maria Ntaliani, and Filotheos Ntalianis. "Evolution of e-participation in Greek local government." Information Polity 26, no. 3 (August 17, 2021): 311–25. http://dx.doi.org/10.3233/ip-190174.

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Local governments are increasingly developing electronic participation (e-participation) initiatives, expecting citizen involvement in local community affairs. Our objective was to assess e-participation and the extent of its change in local government in Greece. Using content analysis for 325 Greek municipal websites, we assessed e-participation status in 2017 and 2018 and examined the impact of change between these years. The assessment regards two consecutive years, since the adoption of digital technologies by municipalities has been rapid. The main findings show that Greek local governments have made significant small- to medium-scale changes, in order to engage citizens and local societies electronically. We conclude that the integration of advanced digital technologies in municipalities remains underdeveloped. We propose that Greek municipalities need to consider incorporating new technologies, such as mobile apps, social media and big data, as well as e-decision making processes, in order to eliminate those obstacles that hinder citizen engagement in local government. Moreover, the COVID-19 outbreak has highlighted the need for enhancing e-participation and policymakers’ coordination through advanced digital technologies.
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18

Hue, Lily Trinh Hoang Hong Hoang Hong. "Gender Differences of Citizen Participation in Local Government: The Case of Vietnam." Journal of Public Administration and Governance 9, no. 3 (September 10, 2019): 225. http://dx.doi.org/10.5296/jpag.v9i3.15030.

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Citizen participation has been largely considered as an important objective of improving democracy and government decision-making in Vietnam recently. Based on the dataset of the Public Administration Performance Index Survey data (PAPI), Vietnamese women tend to actively participate in local government rather than men do. Hence, this study aims to explore distinct factors affect gender differences of citizen participation in local government in Vietnam. Applying qualitative approach through in-depth interview, besides objective factors such as political institutions, policy environment, and social networking, this article finds out some subjective major factors influencing citizen participation such as belief of people, educational level, age, sex, household conditions. Furthermore, this study also identifies three crucial reasons that leading to the differences of citizen participation at the local level between women and men in the context of Vietnam including political attitudes and interests, role in family, and the role of mass organizations.
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19

Kim, Soojin, and Hindy Lauer Schachter. "Citizen Participation in the Budget Process and Local Government Accountability." Public Performance & Management Review 36, no. 3 (March 1, 2013): 456–71. http://dx.doi.org/10.2753/pmr1530-9576360304.

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20

Yan, Haina, and Yuan Ting. "The Effectiveness of Online Citizen Evaluation of Government Performance: A Study of the Perceptions of Local Bureaucrats in China." Public Personnel Management 47, no. 4 (April 9, 2018): 419–44. http://dx.doi.org/10.1177/0091026018767475.

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Since the 1990s, more local governments across China have launched Internet-based citizen participation in government performance evaluation. However, we know little about how it is perceived by bureaucrats whose attitudes are critical in determining the outcome of this citizen participation. In this article, we present an analytical framework to identify major factors influencing bureaucratic perceptions of the effectiveness of online citizen participation. We use survey data collected from local government bureaucrats in Guangdong Province, China, to test our research hypotheses. The results suggest that the effectiveness of online civic participation is primarily a function of citizens’ capacity and motivation, inter-agency difference, and administrative burden. This article concludes with a discussion about how our study extends previous research on citizen participation and the implications for practitioners and future research.
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Rafique, Zain, and Suet Leng Khoo. "Role of community-based organizations (CBOs) in promoting citizen participation." International Journal of Sociology and Social Policy 38, no. 3/4 (April 9, 2018): 242–58. http://dx.doi.org/10.1108/ijssp-02-2017-0008.

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Purpose The current paper is an attempt to evaluate the role of CBOs in promoting citizen participation in the decision-making process of local government institutions of Gujranwala, Punjab, Pakistan. Among the most used evaluation techniques of participatory citizenship, the researchers have used an outcome driven approach based on “social goals.” Specifically, the purpose of this paper is to explore the extent to which CBOs have been effectual for the promotion of participatory citizenship in decision making of local government institutions in Punjab, Pakistan. In addition, the paper also explores the influence and success level of CBOs in incorporating the preferences and needs of public in decision-making of local government services. Design/methodology/approach For this purpose, data have been collected through a self-administered survey questionnaire including both open and close-ended questions. A total of 424 questionnaires were collected from citizens, local government officials and CBO members. Standard survey techniques such as frequency distribution and comparative analyses were used for data analysis. Findings In assessing the role of CBOs in educating all the stakeholders and the general public as well as to ascertain the incorporation of public needs and values into local government decision making, the paper finds that the effectiveness of CBOs is very low to fulfill its objectives. The study suggests the need to have more programs to educate CBOs, enhance public awareness campaigns and also to put into place proper mechanisms to incorporate and evaluate the public needs. Originality/value This paper fulfills the much-needed research gap by the exploring the unknown contribution of CBOs in Pakistan. The paper has added value to the current literature by highlighting that unless there is strong political will and eagerness of local bureaucracy to give up their powers, the inclusion of citizen participation through CBOs in decision making of local government would just be a futile exercise.
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22

Protik, Ali E., Ira Nichols-Barrer, Jacqueline Berman, and Matt Sloan. "Bridging the information gap between citizens and local governments: Evidence from a civic participation strengthening program in Rwanda." World Development 108 (August 2018): 145–56. http://dx.doi.org/10.1016/j.worlddev.2018.03.016.

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23

Neshkova, Milena I., and Vaiva Kalesnikaite. "Corruption and citizen participation in local government: Evidence from Latin America." Governance 32, no. 4 (March 19, 2019): 677–93. http://dx.doi.org/10.1111/gove.12401.

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24

Kim, Soonhee, and Jooho Lee. "Citizen Participation, Process, and Transparency in Local Government: An Exploratory Study." Policy Studies Journal 47, no. 4 (November 28, 2017): 1026–47. http://dx.doi.org/10.1111/psj.12236.

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25

Cuthill, Michael. "Exploratory research: citizen participation, local government and sustainable development in Australia." Sustainable Development 10, no. 2 (2002): 79–89. http://dx.doi.org/10.1002/sd.185.

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26

Iglesias Alonso, Ángel H., and Roberto L. Barbeito Iglesias. "Participatory Democracy in Local Government." Hrvatska i komparativna javna uprava 20, no. 2 (June 30, 2020): 246–68. http://dx.doi.org/10.31297/hkju.20.2.3.

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In 2015, the local government of the city of Madrid (Spain) introduced an electronic participation system. This initiative stemmed mainly from the social movements that had occupied the squares of many Spanish cities since 2011. As a result of the local elections in 2015, many of those same activists gained institutional power, took citizens’ participation very seriously, and decided to use the possibilities offered by the internet for political and administrative participation. In this article, we seek to assess the impacts of the Madrid city government with the e-democracy experiment – based mainly on establishing an online platform to facilitate citizen participation in political and administrative decision processes. Drawing on qualitative and documental data, our research indicates that whereas the overall aim of the project was to give citizens a say in local policy and decision making, our case study shows that participation was very low since most of the population does not feel concerned by these processes. Indeed, one of our findings showed that citizens’ involvement offline surpassed in some cases their online participation. To identify who is politically active online and offline is a great challenge, to which the promoters of the project did not pay much attention. Although e-participation was meagre in relation to the electoral turnout, the case study also shows that many proposals from the public were incorporated into the local policies, indicating that from a qualitative point of view, e-participation influences decision-making processes. Perhaps local governments should use a more strategic and integrated approach towards the use of electronic technologies to foster and motivate citizens’ involvement in local politics and administration. This more integrated approach should be less dependent on ideological incentives, more institutionalized, and must incorporate citizens’ perceptions and inputs before the introduction of new technologies.
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Bučaite˙-Vilke, Jurga, and Aiste Lazauskiene. "Territorial Policy Agenda Revised." Hrvatska i komparativna javna uprava 19, no. 2 (June 28, 2019): 207–36. http://dx.doi.org/10.31297/hkju.19.2.2.

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This paper contributes to the ongoing debates on the relationship between municipality size and non-electoral citizen participation at the local level. We use the data from Lithuania as a case of strongly consolidated local government structures. We discuss three main points. First, our focus is on the limited question of how municipality size affects the intensity of citizens’ non-electoral participation in local decision-making, taking into account citizens’ participatory capacities, contact with municipal authorities and local agents, and municipal performance evaluations. Second, we consider the specificity of the territorial rescaling policy agenda in Lithuania, which is characterised by the long-term direction of the territorial consolidation process. Third, representative population survey data serve as a reasonable platform for testing the hypothesis on the relationship between different citizen participatory practices and municipality size. We assumed that citizen perceptions of municipal problem-solving capacities, local government accessibility, and assessment of local government performance could vary in municipalities of different size. We also expected to find significant correlation between citizen assessment of municipal performance, local government accessibility (varying by local contact activity), and citizen perception of municipal problem-solving capacities by producing statistical clusters of citizen participatory capacity types. The limitations of quantitative statistical approaches constitute a barrier to explaining the subjective perceptions of local citizens hold about their non-electoral participatory behaviour. Our conclusions demonstrate that the perceived potential of non-electoral democratic participation capacities is relatively limited in both small and large Lithuanian municipalities. Nevertheless, the findings indicate that citizens in large municipalities are more likely to establish local contact activity and have better perceptions of municipal problem-solving capacities than those in small municipalities.
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Krawczyk, Kelly Ann, and Jennie Sweet-Cushman. "Understanding political participation in West Africa: the relationship between good governance and local citizen engagement." International Review of Administrative Sciences 83, no. 1_suppl (July 9, 2016): 136–55. http://dx.doi.org/10.1177/0020852315619024.

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Strengthening citizen participation in West Africa is an increasingly important aspect of democratic development – especially in mitigating setbacks arising from poor governance. This article uses Round 4 Afrobarometer data to explore what stimulates local-level participation by examining determinants against the backdrop of eight West African nations: Benin, Burkina Faso, Cape Verde, Ghana, Liberia, Mali, Nigeria, and Senegal. Using a negative binomial regression model, our results are evaluated within the framework of good governance, and show that local context, specifically relative to citizens’ perceptions of and attitudes about the performance of local government, matters when it comes to local political participation. Points for practitioners This study provides public administrators with a framework for understanding what drives local-level, non-electoral citizen participation in West Africa, and helps them understand how to increase local citizen engagement and build a more democratic society through the pursuit of good governance principles. In addition, this study highlights the critical importance of local government performance, and the role of citizens’ attitudes and evaluations, in local civic engagement.
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Ubaura, Michio, and Sei Akiyama. "Planning Processes for Reconstruction with Citizen Participation After Large-Scale Disasters: A Case Study of Reconstruction Study Meetings in Miyako City After the Great East Japan Earthquake." Journal of Disaster Research 11, no. 3 (June 1, 2016): 486–95. http://dx.doi.org/10.20965/jdr.2016.p0486.

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Town planning for reconstruction after large-scale disasters that is led exclusively by the local government may be insufficient. However, it is also difficult to effectively incorporate citizen participation into planning because of insufficient government manpower and a lack of time among citizens. The present study surveys and analyzes a process of mutual coordination between a local government and citizens involved in town reconstruction planning after a large-scale disaster in order to understand how citizens’ participation in the early stages of the planning process for town reconstruction should be. A local study meeting in Miyako City is taken as a case example. As a method of incorporating citizen participation, it is found that the local study meeting was simple and effective method in obtaining consensus among local residents, but was not effective and may even have exacerbated disagreement regarding fundamental issues.
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Mlambo, Senzekile. "Role of citizen participation in the formation of city." Challenges of Modern Technology 8, no. 3 (September 30, 2017): 13–16. http://dx.doi.org/10.5604/01.3001.0012.2638.

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Hailed as one of the best examples of collaborative urban management practices between the local government and informal traders. In a postapartheid South Africa, there was a national desire to transform the old systems of governance, which in Warwick translated to city government institutions making an effort to include informal traders in the policy making and management processes. The main aim was to promote inclusive urban planning and design.
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Ebdon, Carol. "Beyond the public hearing: citizen participation in the local government budget process." Journal of Public Budgeting, Accounting & Financial Management 14, no. 2 (March 2002): 273–94. http://dx.doi.org/10.1108/jpbafm-14-02-2002-b006.

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32

Kakumba, Umar. "Local government citizen participation and rural development: reflections on Uganda’s decentralization system." International Review of Administrative Sciences 76, no. 1 (March 2010): 171–86. http://dx.doi.org/10.1177/0020852309359049.

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33

Fourie, D. J. "Mechanisms to improve citizen participation in government and its administration." South African Journal of Economic and Management Sciences 4, no. 1 (March 31, 2001): 216–33. http://dx.doi.org/10.4102/sajems.v4i1.2637.

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Citizen participation on any level of government is timeless. The dynamics and the relationships of citizen participation on all levels are unique, due to the fact that many problems and solutions have their roots in the activities of local government and its administration. Furthermore the extension of democracy to all spheres of society and to all tiers of the administrative hierarchy, have been a central theme of the democratisation process in South Africa. The notion of "bringing the government to the people" is important, not only in strengthening civil society, but also in mobilising the population to implement the programmes of reconstruction and development necessary to transform the civil society.
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Robinson, Pamela J., and Peter A. Johnson. "Civic Hackathons: New Terrain for Local Government-Citizen Interaction?" Urban Planning 1, no. 2 (June 21, 2016): 65–74. http://dx.doi.org/10.17645/up.v1i2.627.

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As more and more governments share open data, tech developers respond by creating apps using these data to generate content or provide services that citizens may find useful. More recently, there is an increase in popularity of the civic hackathon. These time-limited events gather tech enthusiasts, government workers and interested citizens, in a collaborative environment to apply government open data in developing software applications that address issues of shared civic importance. Building on the Johnson and Robinson (2014) framework for understanding the civic hackathon phenomenon, Canadian municipal staff with civic hackathon experience were interviewed about their motivations for and benefits derived from participation in these events. Two broad themes emerged from these interviews. First, through the development of prototypical apps using municipal open data and other data sets, civic hackathons help put open data into public use. Second, civic hackathons provide government staff with valuable feedback about municipal open data sets informing and evolving future open data releases. This paper concludes with reflections for urban planners about how civic hackathons might be used in their practice and with recommendations for municipal staff considering using civic hackathons to add value to municipal open data.
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Krueger, Skip, and HyungGun Park. "Pathways to Citizen Participation: Participatory Budgeting Policy Choice by Local Governments." Chinese Public Administration Review 11, no. 1 (June 29, 2020): 46. http://dx.doi.org/10.22140/cpar.v11i1.249.

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The existing literature on participatory budgeting – as one means of citizen participation in local governance – tends to focus on how to stimulate citizen participation in the budget process, and primarily aims to descriptively explain the magnitude of participation or the adoption of specific policy approaches. We investigate participatory budgeting from an institutional perspective and empirically evaluate the choices that local governments make in adopting a specific set of rules for including citizens in the budget process. We suggest that the choice of the type of participatory budgeting policy is predicated on the partisanship of policymakers, the administrative capacity of local government, and citizen’s experience with other forms of direct democracy. To test these hypotheses, we collect information on 224 local governments in South Korea from 2004 to 2013. For each city, we identify the type of participatory budgeting policy they adopt and evaluate that choice in an empirical model. The results provide evidence that the partisanship of local policymakers and the administrative capacity of the local government are associated with different choices about the inclusion of citizens in the budget process.
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Guziana, Bozena. "Only for Citizens? Local Political Engagement in Sweden and Inclusiveness of Terms." Sustainability 13, no. 14 (July 13, 2021): 7839. http://dx.doi.org/10.3390/su13147839.

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In both policy and research, civic engagement and citizen participation are concepts commonly used as important dimensions of social sustainability. However, as migration is a global phenomenon of huge magnitude and complexity, citizen participation is incomplete without considering the political and ethical concerns about immigrants being citizens or non-citizens, or ‘the others’. Although research on citizen participation has been a frequent topic in local government studies in Sweden, the inclusiveness and exclusiveness of terms used in the context of local political engagement, which are addressed in this article, has not received attention. This article examines the Swedish case by analyzing information provided by the Swedish Association of Local Authorities and by websites of all 290 municipalities as well terms used in selected research publications on local participation. Additionally, this article studies the effectiveness of municipal websites in providing information to their residents about how they can participate in local democracy. The results show that the term citizen is commonly and incorrectly used both by local authorities and the Association. The article concludes that the term citizen is a social construction of exclusiveness and the use of the term citizen should be avoided in political and civic engagement except for the limited topics that require formal citizenship.
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Sujarwoto, Sujarwoto. "Political decentralization and local public services performance in Indonesia." Journal of Public Administration and Governance 2, no. 3 (July 28, 2012): 55. http://dx.doi.org/10.5296/jpag.v2i3.2156.

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This study contributes to the existing decentralization literature by examining the association between political decentralization and local public service performance in the context of decentralization reform in Indonesia. The hypothesis is that improve local public service performance within political decentralization is associated with effective local political institutions and accountable local government. The hypothesis is tested using Indonesian Governance Decentralization Survey 2006 which consists of 8,320 households living in 120 local governments. Local government public service performance is measured by perceived improvement of three basic public services: basic education, health and general administration services. Multilevel analyses are applied to account for the nested structure of perceived public service performance within decentralized local government. The results show that effective local political institutions, better informed citizen and transparency, citizen political participation via community programs, and the presence of social group in community are significant for improving local public service performance. These results reveal after we control the model with household and local government socio-demographic determinants. The empirical findings suggest that improved local public services performance requires well functioning local political institutions, better informed citizens and transparent local government, and effective channels for political participation.
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38

Devas, Nick, and Ursula Grant. "Local government decision-making?citizen participation and local accountability: some evidence from Kenya and Uganda." Public Administration and Development 23, no. 4 (2003): 307–16. http://dx.doi.org/10.1002/pad.281.

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Musiał-Karg, Magdalena, and Izabela Kapsa. "Citizen e-Participation as an Important Factor for Sustainable Development." European Journal of Sustainable Development 8, no. 3 (October 1, 2019): 210. http://dx.doi.org/10.14207/ejsd.2019.v8n3p210.

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Citizen e-participation – in times of rapid ICT advancement – is an important factor contributing to the development of contemporary democracies. The use of electronic citizen involvement tools provides numerous changes in the relationship between the citizen and public institution, especially by boosting citizen engagement in decision making. Civic participation is a key factor in determining effective and inclusive governance at the local and national levels. As many organizations have recognized, contemporary democracy needs to ensure a responsive, inclusive, participatory and representative decision-making process, emphasizing the importance of those sustainable development factors. Moreover, National Councils for Sustainable Development were once considered critical to achieving integration in decision-making and participation, two dimensions that were at the heart of the sustainable development concept. The article presents citizen e-participation as an important factor for sustainable development. The purpose is to explain theoretical and empirical meaning of citizen e-participation for sustainable development. To achieve this goal, the authors used the following research methods: critical review of the literature and quantitative data analysis (data examined come from author’s own research (2018) into use and willingness to use e-government tools by Poles). Research findings may be an important contribution to the development of civic participation and the implicit value of the process. Keywords: citizen participation, e-democracy, e-government, e-participation, Poland, sustainable development.
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Martins, M. R. "Size of Municipalities, Efficiency, and Citizen Participation: A Cross-European Perspective." Environment and Planning C: Government and Policy 13, no. 4 (December 1995): 441–58. http://dx.doi.org/10.1068/c130441.

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Municipalities in Europe vary enormously in size both between and within individual countries. There is no conclusive evidence, however, that these differences have a significant impact on the efficiency of local public service provision or on the levels of citizen participation in local public life. In this paper it is suggested that flexible and problem-oriented legislative, institutional, and managerial innovation provide meaningful alternatives to local government boundary reform.
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Pamuji, Rizky, Ismiarta Aknuranda, and Fatwa Ramdani. "Citizen Participation in Responding to Natural Disasters Through Twitter Messages." Journal of Information Technology and Computer Science 5, no. 2 (July 29, 2020): 123. http://dx.doi.org/10.25126/jitecs.202052179.

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Citizen participation in collect and distribute information increase the role of the citizen involvement in local issues and increasing the benefits of society for the government and the environment. The contribution of citizens can be useful in helping to deal with environment problems and assist certain parties in meeting data needs, this is commonly referred to as citizen science. In its development, citizen science involvement in providing information began to involve social media as a platform for sharing information. In this study we try to explore citizen science of Indonesia, we conduct case study exploring how citizen in Indonesia used social media such as Twitter in response to one of the country’s worst disaster in 2018 namely Lombok Earthquake. By analyzing these user generate message we may know what the response of Indonesian citizen during event and understand more about citizen science in Indonesia through social media including its role and contribution. The information also may assist local communities in obtaining up-to-date information, providing assistance according to needs of the populace and use to manage and plan disaster relief both during and after the event.
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정종기. "A Study on the Citizen Participation Program of Korean Public Library Based on the Citizen Participation Programs of Local Government Administration." Journal of Korean Library and Information Science Society 39, no. 2 (June 2008): 333–54. http://dx.doi.org/10.16981/kliss.39.2.200806.333.

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Widiati, Ekawestri Prajwalita. "EFFICIENT PUBLIC PARTICIPATION IN THE LOCAL LAW-MAKING PROCESS." Yuridika 33, no. 3 (October 1, 2018): 389. http://dx.doi.org/10.20473/ydk.v33i3.8914.

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Getting the public to participate in the government’s policy reflects a sense of control in democracy. However, constructing a mechanism of participation in legal provisions could be dilemma. It is important to realize that involving citizen in local government decision making particularly in law-making process has a fundamental difficulties; the essence of participation itself (openness and transparency) and the need to be efficient. This essay formulated an effective mechanism of public participation by juxtaposing steps in the local legislative process with the criteria of efficiency. This discussion is trying to encompass citizen participation from the initiation of a policy until it is enacted as a local legislation. Then in the next step, it will assess the elements that constitute an efficient drafting process. This article will consider such factors that are; financial cost; human resources or effort; wasted time; risk of failure; progress. The hypothesis is that not all of the means of public participation are efficient. The ideal notion of public participation put weighs on Local Authorities. What is needed to be underlined in this discussion is, to maximize the advantage of citizen involvement, it is important to look at the sequence where it should be held and what is the content. Moreover, the process of public participation should reflects principles namely: discovery, education, measurement, persuasion and legitimization.
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Kim, Soonhee, Junesoo Lee, and Jooho Lee. "Citizen participation and public trust in local government: The Republic of Korea case." OECD Journal on Budgeting 18, no. 2 (December 12, 2018): 73–92. http://dx.doi.org/10.1787/budget-18-5j8fz1kqp8d8.

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45

González Flores, Renzo, and Emperatriz Dina Flores Leiva. "Governance problem in Citizen Participation in the district Municipality of San Martin de Porres." Espirales Revista Multidisciplinaria de investigación 5, no. 36 (July 27, 2021): 17–26. http://dx.doi.org/10.31876/er.v5i36.776.

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This research explanation of governance and its problems in the participation of citizens in decision-making in the Municipality of San Martin de Porres through the rules and management and decision-making instruments which prevent it. The methodology there is a qualitative approach, system of relationships between governance and citizen participation. The results report that the management instruments prevent real citizen participation in a municipal mandate. In addition, a municipal mandate must be meticulous in making decisions in relation to the collaboration of the authorities and the civil community. In conclusion, there is no direct relationship between local government and citizen participation; this shows that there is no real governance.
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46

Kroll, Alexander, Milena I. Neshkova, and Sanjay K. Pandey. "Spillover Effects From Customer to Citizen Orientation: How Performance Management Reforms Can Foster Public Participation." Administration & Society 51, no. 8 (January 11, 2017): 1227–53. http://dx.doi.org/10.1177/0095399716687341.

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Government reforms, even when inspired by competing schools of thought, might reinforce each other in unexpected ways. This study shows how performance management can bolster citizen participation, despite the fact that the two approaches have been associated with different reform movements. We argue that by fostering a positive state of mind toward external feedback, performance management reforms have made public administrators more receptive to citizen input. We also distinguish between “frontstage” and “backstage” modes of citizen participation and, using data on U.S. local governments, find greater spillover effects occurring on the backstages of public administration.
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Jun, Kyu-Nahm, and Thomas Bryer. "Facilitating Public Participation in Local Governments in Hard Times." American Review of Public Administration 47, no. 7 (April 15, 2016): 840–56. http://dx.doi.org/10.1177/0275074016643587.

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In the wake of the economic crisis in 2007, many municipal governments faced a variety of financial challenges. Scholars and practitioners call for citizen participation in various parts of government; however, it is unclear how efforts to engage the public can be sustained when municipalities undergo tough financial times. This research explores the impact of internal and external factors—(a) impact of financial crisis, (b) environmental and organizational complexity, and (c) administrative decentralization—on whether citizens are given the opportunity and resources to be involved in decision-making. Findings suggest that, despite their concerns for the diminishing fiscal capacity, local governments provide supportive institutional arrangements that may encourage public participation. Organizational complexity in local government also has a positive impact on facilitating public involvement and providing resource. Finally, the analyses indicate mixed findings for environmental complexity faced by local jurisdictions.
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Haro-de-Rosario, Arturo, Alejandro Sáez-Martín, and María del Carmen Caba-Pérez. "Using social media to enhance citizen engagement with local government: Twitter or Facebook?" New Media & Society 20, no. 1 (May 9, 2016): 29–49. http://dx.doi.org/10.1177/1461444816645652.

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The social media are becoming a major channel of online interactive participation, and local governments are seizing this opportunity to enhance citizen engagement in political and social affairs. This article analyses the various forms of social media used – that is, Twitter or Facebook – by citizens in their relations with Spanish local government, to determine which of these achieves the strongest degree of commitment. We also analyse the influence of various factors on this level of commitment. The results obtained show that Facebook is preferred to Twitter as a means of participating in local government issues. Other factors that are relevant to citizen engagement are the level of online transparency, mood, the level of activity in social media and the interactivity offered by the local government website. The findings of this study contribute significantly to understanding how citizen engagement is influenced by the type of social media adopted.
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Abdul Malek, Jalaluddin, Sengboon Lim, and Zurinah Tahir. "UNDERSTANDING THE ISSUES OF CITIZEN PARTICIPATION." Journal of Nusantara Studies (JONUS) 4, no. 1 (June 29, 2019): 1. http://dx.doi.org/10.24200/jonus.vol4iss1pp1-22.

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Citizen participation is a much contested and conflicting term, whereby the general consensus highlighted its value for a democratic society. However, various complex issues regarding its understanding and implementation from power holders and citizens alike are abundant in practice. Therefore, this paper aims to make sense of the issues of citizen participation from the perspective of different stakeholders, such as power holders and have-not citizens. Purposive sampling on 45 informants was utilized in this study to facilitate a qualitative research design using in-depth interviews. Meanwhile, open and axial coding allowed the formation of themes regarding the understanding on the specific phenomenon of citizen participation in city programs conducted by the local authorities of the state of Selangor, Malaysia. The themes that surfaced as issues included the dependency on government resources, mismatch of interest, organized and collective citizen force, and life cycle approach and realistic volunteerism. This study contributed to the enrichment of knowledge on citizen participation issues, clarifying for citizens and power holders alike in fostering genuine participation that truly benefited all. Additionally, it underlined findings fundamental for further academic quantitative participation research. Keywords: Citizens’ dependency, conflicting needs, organized and collective opinion, power distribution, realistic volunteerism.Cite as: Abdul Malek, J., Lim, S., & Tahir, Z. (2019). Understanding the issues of citizen participation. Journal of Nusantara Studies, 4(1), 1-22. http://dx.doi.org/10.24200/jonus.vol4iss1pp1-22
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Berrino Malaccorto, Renato Manuel, and Maricel Lonati. "Local open government: opportunities and challenges in terms of impact and participation." JeDEM - eJournal of eDemocracy and Open Government 11, no. 2 (December 18, 2019): 119–32. http://dx.doi.org/10.29379/jedem.v11i2.573.

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Through this reflection we propose to investigate and explore the possibilities offered by the implementation of open government policies in the local dimension, focusing particularly on: 1) the impact generated by open government initiatives in the improvement of processes, delivery of public services and quality of life of citizens; 2) the potential of these tools to advance in opening policies that involve the different branches of the State; 3) the possibilities offered by closeness in local governments to encourage and diversify citizen participation, and to empower the community as a driver of innovation; 4) the lessons and challenges that the implementation of these tools leave in subnational governments.
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