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1

Moseley, Alice. "The governance of collaboration in local public service delivery networks." Thesis, University of Exeter, 2008. http://hdl.handle.net/10036/49795.

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Multi-agency collaboration is often advocated as a means of tackling cross-cutting areas of public services and viewed as a solution to service fragmentation, with local agencies on the receiving end of government exhortations to collaborate. Yet there is relatively little research examining the effectiveness of policy tools and mechanisms aiming to stimulate local collaboration. This thesis examines the influence and dynamics of vertical and horizontal coordination tools, investigating their potential to enhance collaboration in local public service delivery networks and to reduce negative ex
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2

Shongwe, Mgabhi Enock. "Service delivery in local government: Schulzenda township in Mpumalanga Province." Thesis, University of the Western Cape, 2003. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=init_6364_1177933841.

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This study examines service delivery such as housing, water, electricity, roads and garbage removal in local government with specific reference to Schulzendal township. The main objective of the study is to investigate the services mentioned above in Schulzendal township, (1) to assess the satisfaction of Schulzendal community in services delivered by Nkomazi municipality<br>(2) to examine and identify factors impacting on the Nkomazi municipality's ability to deliver services effectively and efficiently<br>(3) and to assess the ability of the Schulzendal community to pay for services delivere
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3

Kroukamp, H. "The single public service and local government turnaround strategy: incompatible or complimentary for improved local government service delivery?" Journal for New Generation Sciences, Vol 9, Issue 2: Central University of Technology, Free State, Bloemfontein, 2011. http://hdl.handle.net/11462/587.

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Published Article<br>The South African public service has unfortunately rapidly gained a reputation for inefficiency, corruption and incompetence. Government has therefore introduced a variety of legislative measures to ensure that the public service would play a meaningful role in a well-functioning country, one that maximises its development potential and the welfare of its citizens. Examples of these measures are the Single Public Service (SPS) and the Local Government Turnaround Strategy (LGTAS), two seemingly contradictory measures to accomplish the above-mentioned objectives. Concerns th
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4

Mboweni, Phanuel Cyril. "Implementation of Batho Pele Principles in the Greater Tzaneen Local Muncipality." Thesis, University of Limpopo (Turfloop Campus), 2013. http://hdl.handle.net/10386/1019.

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Thesis (MPA) --University of Limpopo, 2013<br>The study deals with the implementation of the Batho Pele principles in the Greater Tzaneen Local Municipality. Literature review was conducted as a secondary source of information and primary information was collected from a sample of 23 respondents. The study used qualitative (semi-structured questionnaire, observation and document analysis) in data collection and analysis. The findings revealed that the root causes of the challenges and the challenges themselves that the Greater Tzaneen Local Municipality is facing, are mainly internal and inclu
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Aris, Sulaiman Bin. "Risk management in public expenditure management and service delivery in Malaysia." Thesis, University of Birmingham, 2010. http://etheses.bham.ac.uk//id/eprint/1119/.

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The study seeks to clarify why donors such as the World Bank still insist on the use of their financial management system rather than the recipient country’s financial management system, despite the intention under the Paris Declaration 2005 to use the respective government’s systems. The study then explores the reasons why the financial management system used by the World Bank is more effective in managing risks related to public financial management and aid as compared to the Government of Malaysia approach. The study compares financial management by the World Bank and Ministry of Education,
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Muriu, Abraham Rugo. "Decentralization, citizen participation and local public service delivery : a study on the nature and influence of citizen participation on decentralized service delivery in Kenya." Bachelor's thesis, Universität Potsdam, 2012. http://opus.kobv.de/ubp/volltexte/2013/6508/.

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Governments at central and sub-national levels are increasingly pursuing participatory mechanisms in a bid to improve governance and service delivery. This has been largely in the context of decentralization reforms in which central governments transfer (share) political, administrative, fiscal and economic powers and functions to sub-national units. Despite the great international support and advocacy for participatory governance where citizen’s voice plays a key role in decision making of decentralized service delivery, there is a notable dearth of empirical evidence as to the effect of such
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7

Fuku, Mzwamadoda. "An evaluation of public participation on service delivery at Lukhanji Municipality." Thesis, Nelson Mandela Metropolitan University, 2012. http://hdl.handle.net/10948/d1016495.

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After 1994, the democratic South Africa passed a number of legislations in order to address the imbalances of the previous apartheid regime. The new South African government had a special mandate to provide appropriate services to all the citizens of the country. In 1995 the government formulated the White Paper on the Transformation of the Public Service. The aim was to transform the South African public service, which is the indication of the importance of service delivery, as the key machinery of the government to equalize service delivery to all citizens. In 1996, the Constitution of the R
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8

Duong, Diep Thi Ngoc. "AN ASSESSMENT OF CITIZEN PARTICIPATION IN DECENTRALIZED SERVICE DELIVERY: THE CASE OF VIETNAM." OpenSIUC, 2017. https://opensiuc.lib.siu.edu/dissertations/1435.

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My dissertation investigates the effects of citizen participation and subnational fiscal arrangements on the success of fiscal decentralization efforts in Vietnam. Using cluster analysis and regression analysis, I find that the success of decentralization efforts, explains not only by the degree of decentralized fiscal responsibilities and the proximity of local government, but also by the involvement of citizens in service delivery. I further identify that the sheer existence of participatory mechanisms in local service delivery does not promise better service provision. In some cases, partic
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9

Xala, Zandile. "The performance of O R Tambo district municipality regarding water service delivery." Thesis, Nelson Mandela Metropolitan University, 2012. http://hdl.handle.net/10948/d1009318.

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Access to water services in South Africa still remains a dream for most people, especially those who live in remote areas. The poverty stricken communities of the former Transkei in the Eastern Cape are in need of water and sanitation services. The findings of the study reveal that most community members are dissatisfied with the water service delivery. During an interview with ward 6 residents who reside in an urban area of the OR Tambo District Municipality (ORTDM), they revealed that pipe bursting is one of the main causes why from time to time they do not have water. The other factor is wh
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10

Makrwalana, Nomlindo Lillian. "A case study of public service delivery in Cookhouse, Eastern Cape." Thesis, Nelson Mandela Metropolitan University, 2016. http://hdl.handle.net/10948/6986.

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In South Africa the economic gaps imposed by the previous apartheid government aggravated economic inequalities and caused considerable disparities, which has resulted in high unemployment rates. Inequalities were also manifest in the neglect of infrastructural and service provision as well in the effective absence of independent governance among some race groups. This led to a call for pro-active initiatives by the post-1994 democratic government to remedy the living condition of the previously disadvantage people. As part of this poverty relief drive the South African government has embarked
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11

Zubane, P. "Alternative service delivery models for the South African public service for the year 2020." Thesis, Stellenbosch : Stellenbosch University, 2011. http://hdl.handle.net/10019.1/17467.

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Thesis (MPhil)--Stellenbosch University, 2011.<br>ENGLISH ABSTRACT: The aim of this research report is to identify the alternative service delivery models that could deliver effective and efficient services to the South African public in future. The current economic realities, the effects of globalisation, the potential for technological innovation and the public‟s demand for better services have led the South African government to reconsider the manner in which services are being rendered. A futures methodology tool that was employed in understanding the environment in which services are del
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12

Mpange, Zolisa Bavuyise. "Water service delivery for improved quality of life in the Mbizana Local Municipal." Thesis, Nelson Mandela Metropolitan University, 2012. http://hdl.handle.net/10948/d1018891.

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This study deals with water service delivery for improved quality of life in the Mbizana Local Municipality. The study sets out to determine how the inner workings of water service delivery work in the Mbizana Local Municipality, situated in the Eastern Cape, and how this should function in terms of South African legislation. The objectives of the study are to understand the current state of water service delivery in the Mbizana Local Municipality, finding out information about South African legislation regarding the ideal state of water service delivery, and recommending development programme
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13

Fortuin, Charmaine. "Public participation at a grassroots level : it's impact on service delivery in Elsies River, Cape Town." Thesis, University of the Western Cape, 2010. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_6908_1304660878.

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<p>The birth of democracy in South Africa in 1994 not only meant the end of apartheid, but also served as the catalyst for community participation in the affairs of local government. Despite the creation of an enabling environment, i.e. the adoption of the concept of Developmental Local Government and Integrated Development Planning Framework to ensure the participation of communities, public participation remains contested today and still does not achieve its expected results. A range of problems besets public participation in governance and development planning. Accordingly, this thesis pres
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Mziba, Makwande. "The role of public participation in service delivery: a case of a selected township in the Cape Metropolitan Area, South Africa." Thesis, Cape Peninsula University of Technology, 2020. http://hdl.handle.net/20.500.11838/3032.

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Thesis (MTech (Public Management))--Cape Peninsula University of Technology, 2020<br>Public participation in governance and public service delivery is increasingly pursued in a bid to improve the performance of government. Improving delivery of public services continues to be a key objective that has occupied the agenda of public administrators and researchers alike. Despite various legislative prescriptions, which encourage local community participation in service delivery initiatives, there is prevalence of a top-down approach when municipalities bring services to communities. This occurs wh
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Imbaruddin, Amir, and aimbaruddin@yahoo com. "Understanding Institutional Capacity of Local Government Agencies in Indonesia." The Australian National University. Research School of Social Sciences, 2005. http://thesis.anu.edu.au./public/adt-ANU20070320.141727.

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This thesis is about the capacity of local government agencies in Makassar (Indonesia) to provide services to the public. Besides aiming to understand the institutional capacity of local government agencies, the research also examines the role internal and external factors play in determining the service delivery capacity of public organisations. Internal factors refer to the organisational structure, managerial practices and the management of human resources in public organisations. External factors refer to the degree of bureaucratic and political accountability as well as the level of compe
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16

Oghenetega, Joshua Ogheneovo. "Participatory monitoring and evaluation for improved service delivery: The case Of C3 notification system in site C Khayelitsha." University of the Western Cape, 2018. http://hdl.handle.net/11394/6579.

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Masters in Public Administration - MPA<br>Participatory monitoring and evaluation today, gives a whole new approach to participation. Local communities can now fully participate and be involved from the initiation of a project or from the beginning of a project, right up until when the project is completed as well as fully participate in the evaluation process as well. This goes a long way towards ensuring programmes, projects and policy outcomes are achieved. As a result, PM&E largely improves public accountability as well as improves community participation in the delivery of services
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Ludidi, Nompazamo Alma. "Public participation as a mechanism for promoting sustainable waste management service delivery in Sedibeng District Municipality / Nompazamo Alma Ludidi." Thesis, North-West University, 2013. http://hdl.handle.net/10394/10168.

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The purpose of this research is to determine the extent of public participation in waste management, willingness of the community to assist the municipality in waste management and how the officials involve the community as partners in waste management. Waste management has become a big environmental challenge in Sedibeng District Municipality due to rural- urban drift leading to population increase in the region. In cities and towns where there is population increase there is excessive generation of waste which demands new methods of waste management including public engagement and participat
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18

Mseme, Laura. "Super sizing service delivery with a side order of innovation building a social franchising governance model to accelerate local government service delivery for ECD provisioning in partnerships beyond PPP's." Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/80326.

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Thesis (MPA)--Stellenbosch University, 2013.<br>ENGLISH ABSTRACT: There is a rising groundswell of citizens globally questioning the equity, integrity and sustainability of the philosophies, values and institutions inherited from the 20th century. The continuum of civil disobedience has increased over time; sit ins, community unrest, uprisings and finally revolutions have marked this first decade of this new age. People are voicing their disillusionment with increased frequently, impatience and violence globally calling for the creation of a world which, in Freire’s words, is “menos feio, meno
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19

Kaseke, Lindelani Linda. "Challenges facing the Limpopo Department of Public Works with regard to service delivery : a case of the core functions of the Department." Thesis, University of Limpopo (Turfloop Campus), 2011. http://hdl.handle.net/10386/490.

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Thesis (MPA) --University of Limpopo, 2011<br>The study deals with the service delivery challenges facing the Limpopo Department of Public Works with regard to the discharging of its mandates “Provision of government infrastructure, management and maintenance of government immovable assets”. Literature review was conducted as a secondary source of information and primary information was collected from a sample of 61 respondents. The study used both qualitative (focus group discussions) and quantitative (questionnaires) in data collection and analysis. The findings revealed that the root causes
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20

Motale, Itumeleng John. "Public participation strategy for budgeting in local government : the case of Tlokwe Local Municipality / I.J. Motale." Thesis, North-West University, 2012. http://hdl.handle.net/10394/9150.

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Before the historical democratic elections of 1994, South Africa did not have a culture of actively engaging communities in local government affairs. Democracy brought emphasis to transparency in municipal activities, and greater public accountability. It is legislated in South Africa that local governments should interact with communities in an endeavour to carry out the responsibilities of service delivery to ensure growth and development in a manner that promotes and enhances community participation and accountability. However, integrated municipal development planning, budgeting, local eco
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21

Nyamukachi, Pfungwa Michelle. "Options for urban service delivery in South Africa with special reference to the Tshwane Metropolitan Municipality." Pretoria : [s.n.], 2004. http://upetd.up.ac.za/thesis/available/etd-04262005-083207.

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22

Beatty, Kate E., Megan Heffernan, Nathan Hale, and Michael Meit. "Funding and Service Delivery in Rural and Urban Local US Health Departments in 2010 and 2016." Digital Commons @ East Tennessee State University, 2020. https://dc.etsu.edu/etsu-works/6818.

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Objectives. To investigate differences in funding and service delivery between rural and urban local health departments (LHDs) in the United States. Methods. In this repeated cross-sectional study, we examined rural–urban differences in funding and service provision among LHDs over time using 2010 and 2016 National Association of County and City Health Officials data. Results. Local revenue among urban LHDs (41.2%) was higher than that in large rural (31.3%) and small rural LHDs (31.2%; P < .05). Small (20.9%) and large rural LHDs (19.8%) reported greater reliance on revenue from Center for Me
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23

Bryan, Tara Kolar. ""Exploring the Dimensions of Organizational Capacity for Local Social Service Delivery Organizations Using a Multi-Method Approach"." Diss., Virginia Tech, 2011. http://hdl.handle.net/10919/30162.

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Organizational capacity is a concept that has garnered increased attention from the public and nonprofit management literature in recent years. Capacity, broadly defined as the ability of an organization to fulfill its goals, has been of particular focus of scholars interested in understanding the variables that impact organizational performance. Despite the increased focus on organizational capacity in the literature, the concept remains vague. Given the fuzziness of the concept of capacity, there is much opportunity to contribute to the fieldâ s knowledge and measurement of the concept.
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Siyaya, Nompendulo Vuyolwethu. "Implementing the integragrated development plan for effective service delivery : the case of Mnquma Municipality." Thesis, Nelson Mandela Metropolitan University, 2012. http://hdl.handle.net/10948/d1020030.

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This study is about implementing the Integrated Development Plan (IDP) for effective service delivery: The case of Mnquma municipality. The need for improved standards of living and access to better infrastructure which are seen as crucial issues in addressing poverty have necessitated the introduction of the Integrated Development Planning. The IDP looks at the economic and social development. It aims to coordinate the work of the local government in a coherent plan to improve the quality of life of all the people living in an area. Many municipalities in South Africa are faced with the chall
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Arnold, Fadwa. "Best social audit practices in public service delivery from selected countries: Lessons for the South African local government." University of the Western Cape, 2020. http://hdl.handle.net/11394/8095.

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Masters in Public Administration - MPA<br>This study is an exploration of best social audit practices in public service delivery from selected countries: Lessons for the South African local government. The study is vital in that the end of apartheid ushered in new sets of challenges in the country and one of these was the need for transformation which saw the birth of the 1996 Constitution which introduced Local government in South Africa which consists of the municipalities. Local government then emerged as the sphere of government closest to the people providing basic services. This is consi
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Mkhwanazi, John Sipho. "Ward committee functionaries as participants for improving service delivery at Mafube Local Municipality / John Sipho Mkhwanazi." Thesis, North-West University, 2013. http://hdl.handle.net/10394/10640.

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The concept public participation as the bedrock of participatory democracy has the advantages of empowering civil society in decision-making skills and in legitimizing execution of programmes and projects. The vehicle driving public participation is the system of Ward Committees. legislations such as White Paper on Local Government and the Constitution obligate municipalities to involve communities in facilitating development. Participation is an essential part of local democracy and is a statutory prerequisite for the local community to be drawn into decision-making through processes such as
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Laochankham, Sirisak. "The Antecedents of Local Government Service Delivery Under Crisis Conditions: the Case of Khon Kaen Province, Thailand." PDXScholar, 2018. https://pdxscholar.library.pdx.edu/open_access_etds/4188.

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The aim of this research is to understand local service delivery in Thailand's post-2006 national political crisis. The researcher collected qualitative data in four municipalities in Khon Kaen Province. The analytical framework covered five moderating variables: political institutions, civic engagement, political leadership, governance, and political economy. The results were mixed. Local service delivery suffered from weakening electoral mechanisms, suspended local autonomy, weakened civic participation and policy networks, insecure local administrators, worsened central-local trust, and the
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Arvidsson, Viktor. "A model for strategic e-service implementation in the public sector : challenges for local governments in identifying potential candidates for e-service delivery." Thesis, Umeå University, Department of Informatics, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-34875.

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<p>As more and more local governments begin to understand that the great promises of e-service delivery are harder than expected to realize, efficient use of ICT-resources have become increasingly important. Since simply providing more e-services is not the solution, the need to understand what constitutes a suitable e-service has arisen. Public services reach beyond the market domain; therefore, the complexities of public value must be dealt with when services are appraised. Furthermore, due to the heterogeneous nature of local government services it is impossible to evaluate all the options
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Ntliziywana, Phindile. "The Transformation of local government service delivery in South Africa: The failures and limits of legislating new public management." University of the Western Cape, 2017. http://hdl.handle.net/11394/5835.

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Doctor Legum - LLD<br>Apartheid local government failed to deliver services to the people of South Africa. Instead, it created huge spatial/settlement distortions, economic disparities, skewed urban economic logic, and massive service and infrastructure backlog. This was not the case in apartheid white local government owing to the fact that it was built, partially, on the Weberian model of bureaucracy. With the end of apartheid and the re-incorporation of previously excluded communities into the mainstream of the civil service, there was an urgent need for rapid delivery of services in order
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Mlotshwa, Sibongile G. "The impact of organisational structures on service delivery : a case study of the uMgungundlovu District Municipality." Thesis, Link to the online version, 2007. http://hdl.handle.net/10019/1121.

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Bam, Liseka Lindelwa. "Assessing the municipal performance management system on service delivery : the case of Lukhanji Municipality." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/d1020140.

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The performance management system has been introduced in the South African public service with the intensions of monitoring, reviewing, assessing performance, developing underperformers and recognising and rewarding good performance. This study was undertaken as an attempt to assess whether the Lukhanji municipality performance management systems contribute to the improvement of service delivery and employee productivity. The literature review undertaken in this study, shows that there is a general poor understanding of performance management systems in Lukhanji municipality. The literature re
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Smith, Trevor. "An evaluation of municipal service delivery against the background of local government transformation : case study : Phumlani settlement." Thesis, Peninsula Technikon, 2005. http://hdl.handle.net/20.500.11838/1646.

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Thesis (MTech (Public Management))--Peninsula Technikon, Cape Town, 2005<br>One of the many challenges facing local government is to deliver an equitable service to the citizens of South Africa. Local government, like many other government institutions, has limited financial 'and human resources capacity to attend to these challenges. It is, therefore, important that local government strive within these constraints, to provide equitable services'to its people in terms of housing, water, electricity and sanitation. The purpose of the research is to evaluate the standard of municipal servic
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Nabe, Thembela W. "Enhancing service delivery at local government level: challenges and recommendations for the City of Cape Town." Thesis, University of the Western Cape, 2000. http://etd.uwc.ac.za/index.php?module=etd&amp.

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Dlulisa, Lungelwa. "Evaluating the credibility of the integrated development plan as a service delivery instrument in Randfontein local municipality." Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/80373.

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Thesis (MPA)--Stellenbosch University, 2013.<br>ENGLISH ABSTRACT: The research study was undertaken to explore one of the most significant plans in local government and is aimed at guiding future development within municipal areas. It seeks to evaluate the credibility of the Integrated Development Plan (IDP) as a service delivery tool in Randfontein Municipality. Randfontein Local Municipality was selected, amongst other reasons, due to the finding by the Auditor General South Africa (AGSA) that it lacked crucial information relating to performance. The IDP spans five years and is an appealing
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Matibane, Luvuyo P. "Improving service delivery through partnerships between local government, civil society and the private sector : a case study of Imizamo Yethu." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/5253.

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Thesis (MA (Public and Development Management))--University of Stellenbosch, 2010.<br>ENGLISH ABSTRACT: Developmental local government places emphasis on the importance of partnerships between local government and various stakeholders such as community-based organisations, non-governmental organisations and private sector organisations delivering services to communities. The focus of this thesis is on a service delivery improvement plan for Imizamo Yethu in Hout Bay, Cape Town, a poor Black informal settlement alongside a well-established and affluent White suburb. There is severe lack of serv
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Ladner, Jane Alison. "The emergence of organisational identity within integrated public service delivery : a case study of The Children's Workforce within a local authority." Thesis, University of Essex, 2015. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.701513.

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Selepe, Mocheudi Martinus. "The role of traditional leaders in the promotion of municipal service delivery in South Africa." Thesis, Pretoria : [s.n.], 2009. http://upetd.up.ac.za/thesis/available/etd-09272009-095511/.

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Griffin-Bertz, Julie Marie. "The dynamics of reforms in the delivery of public services and management controls in an Irish local authority during a period of austerity." Thesis, University of Exeter, 2018. http://hdl.handle.net/10871/34444.

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The purpose of this study, is to investigate the dynamics of reforms (i.e. why and how) in the delivery of public services and management controls in an Irish local authority, paying particular attention to the role of a newly appointed CEO and austerity measures. The case study method is adopted. Several complementary socio-political theoretical lenses are adopted to give greater emphasis to agency and structure including concepts such as institutional entrepreneurship, institutional contradictions, institutional change, organisational change and power. Such theoretical pluralism illuminates
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Helao, Tuhafeni. "The role of regional councillors in consultation and communication regarding rural service delivery in the Oshana region of Namibia." Thesis, University of the Western Cape, 2005. http://etd.uwc.ac.za/index.php?module=etd&amp.

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This study examined the role of regional councilors in consultation and communication regarding rural service delivery in Namibia, with specific reference to the Oshana region. The research includes a case study that assessed the degree and the extent to which consultation and communication takes place between regional councilors and community members at constituency level in the region. It also examined the inevitability of consultation and communication concerning basic services provision such as water and electricity in the Oshana region.
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Luwaga, Lydia. "Assessing prospects for adequate service delivery in a rural South African municipality : a case stuy of Engcobo Municipality." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53297.

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Thesis (MPA)--Stellenbosch University, 2003.<br>ENGLISH ABSTRACT: This research analyses traditional public sector delivery impediments and the resultant reforms which have emanated from these impediments, how the reforms have been implemented in the developed and developing countries and the challenges facing rural local government structures, which must implement alternative service delivery mechanisms at the grassroots level in South Africa. The research further explores external and internal issues affecting public service delivery in general, and then concludes by exploring the loca
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Sikuza, Pumeza Ndabakazi Vuyelwa. "The impact of credible municipal budget planning and implementation on service delivery: a comparative study of two municipalities." Thesis, Nelson Mandela Metropolitan University, 2016. http://hdl.handle.net/10948/12725.

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Poor service delivery in South Africa is a serious problem.The poor delivery of services by municipalities has left many communities dissatisfied and even led to service delivery protests. The delivery of services to municipalities is financed through municipal budgets and this study evaluated the quality of the municipal budgets of two municipalities with one budget being credible and the other not being credible. Selected municipal conditional grant spending as well as the findings of the Auditor General’s office against each municipality were assessed and compared with each other. The purpo
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Whitfield, Telly Chagall. "Handshakes and Hugs: A Study of the Approaches Used by Local Social Service Agencies to Partner with Faith-Based Organizations in Virginia." Diss., Virginia Tech, 2008. http://hdl.handle.net/10919/29235.

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â If the [White House faith-based] initiative was going to have an impact on the local community, you had to begin to think of the initiative in local terms.â â Brad Yarbrough, Director of the Oklahoma Office of Faith and Community Initiatives Charitable Choice and other faith-based initiatives attempt to provide faith-based organizations (FBOs) easier access to public funds for social service delivery in the community. Five years after Charitable Choice was included in the federal welfare reforms of 1996, President George W. Bush introduced the White House Office of Faith-Based & Comm
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Maphazi, Nondumiso. "A critical analysis of the role of public participation in governance and service delivery with specific reference to the Buffalo City Municipality." Thesis, Nelson Mandela Metropolitan University, 2012. http://hdl.handle.net/10948/d1012147.

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This study undertook a critical analysis of the role of public participation in local governance and service delivery, with specific reference to the Buffalo City Municipality. The main aims of the study were to identify possible deficiencies in public participation processes, the development of strategies to enhance public participation, the development of mechanisms to ensure coordinated, integrated and focused public participation initiatives and the development of a normative model for improved public participation. The triangulation research methodology was employed with emphasis on the q
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Towongo, Oba Cicilia Tito. "Examining the role of local government County legislative council in promoting service delivery in South Sudan, case of Yei River County, Central Equatoria State." Thesis, University of Fort Hare, 2013. http://hdl.handle.net/10353/d1007097.

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This Study was conducted in Yei River County, Central Equatoria State the Republic of South Sudan from July-December/2012 under the topic: Examining the role of Local Government County Legislative Council in promoting service delivery. The Legislative Council in Yei was established since 2007 inaccordance with the provisions of the Transition Constitution of the Republic of South Sudan, 2011:166, LG Act, 2009:8-29 and Governors’ Decree dated 25/August/2007 with the mandate to enact laws and policies and supervise the Executive to implement its decisions. The study investigated into why there w
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Mthembu, Bhekisisa Jacob. "The role of leadership in implementing service delivery initiatives: a case study of Buffalo City Municipality." Thesis, Rhodes University, 2012. http://hdl.handle.net/10962/d1003902.

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In terms of the South African Government Structure, Local Government is entrusted with the service delivery mandate. Furthermore, Local Government, being the closest sphere of government to the people, is expected to enhance service delivery to the communities within its jurisdiction. Local Government has for the past four years, undergone numerous transformation processes, ranging from Local Authorities, to Transitional Local Councils and to Municipalities. Having mentioned that, Buffalo City Metropolitan Municipality, in particular, has recently acquired metropolitan status, which requires a
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46

Kwangwane, Thulani Thompson. "Assessment of different approaches to public service provision by the City of Johannesburg Metropolitan Municipality." Thesis, Stellenbosch : Stellenbosch University, 2008. http://hdl.handle.net/10019.1/2941.

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Thesis (MPA (School of Public Management and Planning))--Stellenbosch University, 2008.<br>Since its establishment in the 19th century, the City of Johannesburg has metamorphosed from a gold mining dormitory, a segregated town to a modern metropolitan municipality that is one of the flagships of South African municipalities. The formerly apartheid city had the legacy of fragmentation along racial lines based on the disintegrated economic logic that systematically developed areas disproportionately with black urban and peri-urban areas at the mercy of the white urban areas1. The advent o
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Ndudula, Mziwoxolo Rutherford. "An analysis of the politics-administrative interface and its impact on delivery of municipal services: a case of the Mnquma Local Municipality." Thesis, University of Fort Hare, 2013. http://hdl.handle.net/10353/d1007043.

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The study took a qualitative approach to the analysis of the effect of the politics-administrative interface on municipal service delivery. It was a case study of the Mnquma local municipality in the Eastern Cape Province. The researcher developed a keen interest in researching on the topic because the political infighting and clashes between politicians and administrators of the municipality have caused a public outcry for the root causes of the infighting to be effectively addressed and redressed. It is hoped that the findings and recommendations of the study will help, reshape public policy
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Slinger, Ronel H. "A study of the Drakenstein Local Municipality's five main urban economic sectors with special reference to the municipality's strategic objectives." Thesis, Stellenbosch : University of Stellenbosch, 2007. http://hdl.handle.net/10019.1/1000.

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Thesis (MA (Public and Development Management)--University of Stellenbosch, 2007.<br>128 leaves printed single pages, preliminary pages i-ix and numbered pages 1-118. Includes bibliography and a list of figures in color and tables. Digitized at 300 dpi 24-bit Color to pdf format (OCR) using a Hp Scanjet 8250 Scanner, and digitized at 600 dpi grayscale to pdf format (OCR), using a Bizhub 250 Konica Minolta Scanner.<br>ENGLISH ABSTRACT: "The South African Constitution (1996) promotes the improvement of liVing environments and livelihoods for all constituents by means of a developmental approac
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Van, Heerden Garth William. "Constraints to the implementation of a market development approach to the delivery of business Development Services within the Makana municipal area." Thesis, Rhodes University, 2012. http://hdl.handle.net/10962/d1007746.

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South Africa's biggest challenge remains the high rate of unemployment especially among the country's youth. Small, medium and micro enterprises (SMMEs) have been shown to be instrumental in many third world economies as a sustainable means not only to address unemployment but also to contribute significantly to economic growth. Despite government's good intentions and support, the South African SMME sector is not growing as expected and this is impacting negatively on unemployment creation in the country. Good business development services (BDS) is necessary to support SMMEs and specifically
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Morakabati, Reza. "Local delivery service opportunities in e-commerce." Thesis, Massachusetts Institute of Technology, 2000. http://hdl.handle.net/1721.1/9153.

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Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management, 2000.<br>Includes bibliographical references.<br>This is a study of the local package delivery industry. This thesis shall consider only businesses that are engaged in delivery of goods and services that have been purchased online. Such companies may or may not be engaged in other business activities aside from delivery. Local refers to deliveries that are made between origin (pickup from warehouses or stores) and destination (drop-oft) points that are within the same metropolitan area. The overall objectives o
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