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Journal articles on the topic 'Logistic services'
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PŁONECZKA, Karolina. "LOGISTICS IN SERVICES VS. LOGISTIC SERVICES." Zeszyty Naukowe Akademii Sztuki Wojennej 110, no. 1 (January 15, 2018): 14–25. http://dx.doi.org/10.5604/01.3001.0012.1460.
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Nowadays, companies offer various logistics services to their customers. Diversity of these services is essential for business. The range of services that logistics companies cover depends on various factors; it can be solely transport, but can also be a complex service that includes organisation of raw materials delivery, warehousing, delivery of finished goods to customers and dealing with documents like invoices, waybills and others. The increasing popularity of logistics in services is noticeable. This is connected with global changes. This is a complex phenomenon that connects aspects and features of services and logistics. The three most important areas for logistics in services are: minimisation of waiting time, management of service potential and service delivery. The goal of this article is to reveal the difference between these two subjects and review the literature connected with them. The main conclusions are that logistics services can be seen as belonging to logistics in the services phenomenon. In every area of logistics in services, three phases can be distinguished: supply, production and sales. Germany has the leading position in Europe when it comes to the logistics services market. Dynamic changes in logistics have led to the development of a new classification of logistics enterprises. The European Commission is analysing changes in the sector in order to prepare new strategic objectives.
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Sokoliuk, K., and A. Lyashenko. "Priority Types of the Enterprise Logistic Activities for Outsourcing." Modern Economics 24, no. 1 (December 16, 2020): 189–93. http://dx.doi.org/10.31521/modecon.v24(2020)-30.
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Annotation. Introduction. The article examines the services of logistic outsourcing from the point of view of Ukrainian manufacturing companies, analyzes the results of the survey, compares them with global trends. It was determined that Ukrainian companies use logistic outsourcing less often than companies in other regions of the world. Also, the most often outsourced fields were identified. Purpose. Analysis of logistics outsourcing services from the viewpoint of Ukrainian manufacturing companies and comparison of survey results based on the survey with global trends. Results. It was found that from the list of enterprise groups classification (micro, small, medium, large) all categories use the services of freight forwarding companies. The following types of logistic processes are most often outsourced: transportation, lease and maintenance of equipment, warehousing, logistic chain optimization. It was found that among other countries in the study of third-party logistics, Ukraine occupies the lowest position in the usage of outsourcing services in logistics. The reasons for outsourcing logistic processes in logistics are significant: lack of own resources and capacity, cost reduction. The relationship between causes and logistic processes has shown that in order to reduce logistic costs in the enterprise it is necessary to outsource transportation. Conclusions. Statistical research has shown a small relationship between the areas of logistic outsourcing and the main causes of outsourcing of logistic activities. Therefore, it is not appropriate to say that some logistical measures should be outsourced and others should not. The mixed system, which combines the usage of own and third-party production facilities, is the most suitable for most Ukrainian manufacturing companies Keywords: logistics, outsourcing, third-party logistics, transport, warehousing, supply chain management, optimization, respondent, survey.
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Smyk, Stanisław. "Services as a determinant of logistic design." AUTOBUSY – Technika, Eksploatacja, Systemy Transportowe 24, no. 6 (June 30, 2019): 337–42. http://dx.doi.org/10.24136/atest.2019.173.
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The article presents the results of research reflecting the impact of the properties of logistic services on logistic design, where the changes of these properties over time and the resulting necessity of permanent development of logistic projects have been exposed. The issues described in this way are described in four chapters: the properties of modern logistic services; the specifics of logistics design; logistic chain as a set of premises for logistic design; logistic outsourcing project and its practical consequences. The summary contains final conclusions and author's recommendations referring to the utilitarian value of the obtained research results.
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Franceschini, Fiorenzo, and Carlo Rafele. "Quality evaluation in logistic services." International Journal of Agile Management Systems 2, no. 1 (April 2000): 49–54. http://dx.doi.org/10.1108/14654650010312589.
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Andrejić, Marko D., Vlada S. Sokolović, and Marjan A. Milenkov. "Concept development of logistic services." Vojnotehnicki glasnik 58, no. 4 (2010): 37–62. http://dx.doi.org/10.5937/vojtehg1004037a.
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Sahaidak, Mykhailo, Marina Zavyalova, and Inta Kotane. "MARKETING STRATEGY OF ENTERPRISE POSITIONING IN THE MARKET OF LOGISTIC SERVICES." Scientific Journal of Polonia University 24, no. 5 (October 18, 2017): 107. http://dx.doi.org/10.23856/2412.
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The article analyzes the tendencies of development of the Ukrainian market of logistic services, in particular the segment of postal logistics, courier activity and express delivery. As a result of the study, a number of factors that have the most significant impact on the activities of domestic and foreign logistic operators in the Ukrainian market of logistics services were identified and analyzed. In the article the positioning tools of the leading operators of postal logistics and express delivery in the minds of the consumer of logistic services are structured. The proposed approach allowed to identify key competitive advantages and develop a marketing strategy for positioning of postal and logistic operators in the Ukrainian logistics market
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Kuncoro, Engkos Achmad, Dony Saputra, Robin Cahyadi, and Ridho Bramulya Ikhsan. "Sustainability and Competitiveness of Logistics Services Providers in Indonesia." Binus Business Review 12, no. 3 (October 28, 2021): 279–87. http://dx.doi.org/10.21512/bbr.v12i3.7783.
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With the rise of competition and challenges for Logistics Service Providers (LSP) in Indonesia, competitiveness and sustainability are needed. The research explored the logistical process and identified the factors that built the competitiveness of LSP, such as Third-Party Logistics (3PL) in Indonesia. The research also identified the factors and relationships of their competitiveness and sustainability. The research methodology was explorative with the qualitative-observation approach. The applied sampling technique was purposive and snowball. The participants were 10 LSP operating in Indonesia: Kühne + Nagel, FedEx, Damco, DB Schenker, APL Logistics, Panalpina, Agility Logistics, TNT Express, Röhlig Logistic, and Rhenus Logistic. The data were unstructured interviews with 10 middle managers with the job position of leader and manager. Then, the data were analyzed using NVivo 10 software. The result is the recommendation of the competitiveness model for 3PL that the providers can apply to achieve its sustainability. Moreover, the factors that drive the competitiveness of LSP are price, service, people, and network. Meanwhile, innovation and credibility will improve competitiveness toward sustainability of 3PL. Based on the findings, it can offer opportunities for further research on the relationship and influence of these variables on other similar companies in other countries.
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Evers, Joseph J. M., Léanneke Loeve, and David G. Lindeijer. "The service‐oriented agile logistic control and engineering system: SERVICES." Logistics Information Management 13, no. 2 (April 2000): 77–90. http://dx.doi.org/10.1108/09576050010313965.
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Matvienko, M., V. Shcherbyna, and V. Bondarenko. "Quality management of logistic companies services." Development of Management and Entrepreneurship Methods on Transport (ONMU), no. 3 (2017): 131–46. http://dx.doi.org/10.31375/2226-1915-2017-3-131-146.
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Ruiz-Torres, Alex J., Guillermo Cardoza, Markku Kuula, Yuritza Oliver, and Henry Rosa-Polanco. "Logistic services in the Caribbean region." Academia Revista Latinoamericana de Administración 31, no. 3 (August 6, 2018): 534–52. http://dx.doi.org/10.1108/arla-03-2017-0078.
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Purpose The purpose of this paper is to study the relationships between the capabilities and performance characteristics of logistic service providers (LSPs) in the Caribbean region. The study considers the organization’s process improvement (PI) performance as it relates to their innovation capabilities, their efforts into information sharing and collaboration with customers, their planning for contingencies and considering the uncertainty of their customer’s technology. Design/methodology/approach A survey was applied to 88 LSP firms with operations in the Caribbean region. Structural equation modeling was used to analyze the hypothesized relationships. Findings The results indicate that the PI performance of LSPs is significantly related to their innovation capabilities, and that these capabilities are positively related to collaboration and exchange of relevant information. Furthermore, they indicate that information sharing between LSPs and their customers significantly improves the quality of contingency planning. However, the study showed that innovation capabilities are not directly related to the LSPs’ focus on contingency planning and that customers’ technology uncertainty does not have a significant effect on the LSPs’ innovation capabilities. Research limitations/implications The sample of LSP firms is limited to three countries of the Caribbean region. Further examination of the model in additional countries and across multiple industrial contexts would increase the validity of the findings and expand to settings such as manufacturing and services. Originality/value This study measures operational performance of LSPs from a different perspective: its PI performance, and considers how multiple factors affect this performance.
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Trajkov, Aleksandar, and Jovanka Biljan. "Logistic services trade balance as indicator of Macedonian logistic industry potential." Procedia - Social and Behavioral Sciences 44 (2012): 314–22. http://dx.doi.org/10.1016/j.sbspro.2012.05.034.
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О.В., Решетнікова, Боровик Т.В., and Терещенко І.О. "АНАЛІЗ ТА ПЕРСПЕКТИВИ РОЗВИТКУ РИНКУ ЛОГІСТИЧНИХ ПОСЛУГ В УКРАЇНІ." Economics and Management, no. 86(2) (May 22, 2020): 24–29. http://dx.doi.org/10.36919/2312-7812.2.2020.24.
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The article investigates the current state of development of the logistics services market in Ukraine. It is noted that the demand for qualified logistics services is growing, that, in turn, stimulates the development of the logistics market in Ukraine. It is determined that in 2018, according to the Logistics Performance Index, Ukraine ranks 66th among 160 countries in terms of the efficiency of the logistics system. The value of the national Logistics Performance Index tends to increase. It was 2.83 points in 2018, compared to 2.74 in 2016. The dynamics of freight traffic volumes in Ukraine in 2014-2018 is analyzed. A list of companies that providing logistics services in Ukraine has been formed. It was found that the main participants of the Ukrainian market that offer logistics services under the 3PL scheme are international companies, in particular, «KUEHNE & NAGEL», «Raben», «SCHENKER», «FM Logistic», «DHL», «Åkol logistics» and others with significant financial capabilities and long-standing relationships with transnational clients. Instead, most Ukrainian companies use 1PL and 2PL schemes when organizing logistics. A more advanced way of organizing logistics (3PL, 4PL) is used by a small number of Ukrainian enterprises, including «ZAMMLER», «UVK», «LOGISTIC-PLUS», «PAKLINE GROUP», «Denka Logistics», «Diad Logistic». The modern tendencies of development of the logistic services market are investigated.Among them: intensification of competition, falling of demand, reduction of transportation tariffs, falling profitability of carriers, shortage of middle and high class logistics complexes, insufficient speed of flow, insignificant level of integration of information and computing systems, low level of coordination of counterparties. Prospects for market development are identified. In particular: active development of operators offering logistics services under the 3PL and 4PL schemes, maintaining trends in mergers and acquisitions in the segments of the logistics services market. The main driving forces of the Ukrainian logistics market, which are able to increase its efficiency, are noted.
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Ma, Dong Jun. "Resource Allocation Mechanism of Cloud Services in Logistic." Advanced Materials Research 569 (September 2012): 729–32. http://dx.doi.org/10.4028/www.scientific.net/amr.569.729.
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Cloud computing has become the essential computer system in internet, but in how to use cloud computing to serve the information transfer in logistics and supply chain in order to enhance the efficiency of management is still an emerging research topic. This study explore the concept of cloud services and cloud computing operations in logistic issue of China, the status quo, and to analyze resources demand, operating environment, means of support and management services in the logistics process. Finally, according to these requirements, we discus the resource distribute mechanism which can enhance the use of cloud services capabilities and better improve the efficiency of logistics operations.
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Fernandes, Daniel Winter, Roberto Giro Moori, and Valdir Antonio Vitorino Filho. "Logistic service quality as a mediator between logistics capabilities and customer satisfaction." Revista de Gestão 25, no. 4 (October 15, 2018): 358–72. http://dx.doi.org/10.1108/rege-01-2018-0015.
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Purpose A way that companies have found to respond to the challenges of customer satisfaction (CS) is the development logistics services quality. In this sense, the purpose of this paper is to estimate the quality of logistical service as a mediator factor in the relationship between logistics capabilities (LC) and CS. For this, an exploratory survey of the descriptive type was carried out with 117 companies in the Brazilian market of lubricant oil. The collected data, modeled in structural equations, have shown evidence that the quality of logistics services totally mediates the relation between the LC and the satisfaction of clients. Design/methodology/approach In order to respond to the research problem and to meet the stated objective, a study was carried out in two phases. The first used an exploratory qualitative design, and involved recorded in-depth interviews with five clients and five managers of a lubricant oil producer located in the municipality of Umuarama and nearby areas in Paraná state, Brazil. The second used an exploratory survey of the descriptive type was carried out with 117 companies in the Brazilian market of lubricant oil. Findings The collected data, modeled in structural equations, have shown evidence that the quality of logistics services totally mediates the relation between the LC and the satisfaction of clients. Research limitations/implications It is suggested that new studies be conducted in order to increase the size of the sample, since the number of responses obtained (117 respondents), for the number of initial variables (34 measures). Practical implications In the pursuit of CS, the managers of lubricant oil producers should make major investments in LC, to enable the company to be active in the search for logistics solutions, integration and provision of reliable information to its customers. Social implications The studies should also be carried out in other market segments, in order to compare the results obtained in the lubricating oil segment of Brazil and corroborate knowledge about the influence of logistical capabilities on the relation between logistics service quality and CS. Originality/value The logistics services quality perceived by the customers is derived from the service capacity of the producer’s employees and the quality of information provided to the customers.
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Gargasas, Audrius, and Indra Mūgienė. "Creation and evaluation of logistic services value." Management Theory and Studies for Rural Business and Infrastructure Development 40, no. 2 (June 21, 2018): 187–97. http://dx.doi.org/10.15544/mts.2018.18.
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Logistics has become increasingly important to business organizations for financial performance, therefore the aspect of value creation and evaluation of logistics services becomes more and more relevant. Customers require services that meet their subjective needs and one of the main directions of increasing the value of logistics services is the creation of additional services. The purpose of this study – identify trends in value creation for logistics services and assessment methods. The paper reviews the models of value creation for logistics services and generalizes the evaluation methods of valuation of logistics services. Research methodology: Review of scientific articles (1981 – 2018 m.). Scientific articles analyzing the theoretical aspects of the value creation of logistics services. The information is grouped and structured in order to identify the theoretical directions of the development of the value chain and the scope of service creation and to provide a theoretical summary of the evaluation of the value of logistics services.
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Starostka-Patyk, Marta, and Sylwia Król. "Services of returns management at logistic centres." European Journal of Service Management 26 (2018): 225–32. http://dx.doi.org/10.18276/ejsm.2018.26-28.
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Dyduch, Janusz, and Henryk Zielaskiewicz. "Development of logistic services in rail transport." Transportation Overview - Przeglad Komunikacyjny 2019, no. 3 (March 1, 2019): 12–16. http://dx.doi.org/10.35117/a_eng_19_03_02.
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Logistics services are an important element of a fast-moving economy and trade between the European Union and Asian countries. The TSL market is developing in Poland, goods transport is growing rapidly, however, the share of rail transport in it is decreasing every year. Customers of the TSL (Transport and Shipping and Logistics) market expect comprehensive logistics services from one partner. Rail transport to recover the part of the roam should expand the scope of services provided and create conditions for the development of intermodal transport, but also such segments of transport as dispersed transport or hazardous materials. In addition to organizational changes, a dedicated reloading infrastructure is an indispensable element of acquiring customers.
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Antonowicz, Mirosław, Henryk Zielaskiewicz, and Mieczysław Kornaszewski. "Development of logistic services in rail transport." Transportation Overview - Przeglad Komunikacyjny 2019, no. 3 (March 1, 2019): 12–20. http://dx.doi.org/10.35117/a_eng_19_03_03.
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This article provides a description of the methodology for calculating the capacity of handling cargo handling terminal. The methodology allows the calculation of the capacity of the track infrastructure conditions in the track and landing and cool, handling, transshipment equipment adapted to the technical conditions and Terminal process. The article describes. rigid data IE. infrastructure and equipment which change is possible (or not) through the investment process (e.g. expansion of another place, the purchase of handling equipment) and scale-out data and variables that include factors that may be subject to change in during the operation of the infrastructure and subject to the possibility of impact by the terminal operator on these elements without investment. Indicates the criteria and the role of the selection of the correct location of the Terminal for its activities and building the capabilities of handling terminal.
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Paś, Jacek, and Andrzej Cholewa. "Development of logistic services in rail transport." Transportation Overview - Przeglad Komunikacyjny 2019, no. 3 (March 1, 2019): 21–28. http://dx.doi.org/10.35117/a_eng_19_03_04.
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An important factor for the safe operation of the high speed railway lines is proper choice of turnouts and their drives. The article includes information about presently used turnouts on the CMK Central Trunk Line together with their classification in regards of switch machine applied. New challenges were identified which manufacturers of superstructure and certification bodies have to cope. Technologies increasing the quality of turnouts as sold were discussed as well as parameters defining their technical availability and maintainability. The authors presented a proposal of remote diagnostics allowing undertaking the preventive or corrective actions in right time.
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Zablotska, R., and Kanan Mammadov. "THE PROMOTING EFFICIENT LOGISTICS SERVICES IN INTERNATIONAL TRADE." ACTUAL PROBLEMS OF INTERNATIONAL RELATIONS, no. 131 (2017): 121–30. http://dx.doi.org/10.17721/apmv.2017.131.0.121-130.
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The role that trade logistics influence son volume and value of international trade and the extent to which poor quality logistics constitute a barrier to trade are determined. Analyzed various impacts of logistics quality, infrastructure and customs procedure son transportation costs. This study confirms strong impact of logistics quality on trade according the World Bank’s Logistics Performance Index. Improvement the quality of logistics services is associated with trade growth and exports. Building capacity to connect to global logistic networks of firms, suppliers and consumers is a primary issue in development of international trade where predictability and reliability become even more important than costs.
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Yanovsky, Petro, Viktoriia Yanovska, Sergiy Lytvynenko, Larysa Lytvynenko, and Oleksandr Vodchic. "Methodical foundations of cargo owners’ transport services logistics management." MATEC Web of Conferences 294 (2019): 04014. http://dx.doi.org/10.1051/matecconf/201929404014.
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In the article methodical foundations of transport services logistics management of cargo owners were realized, on the basis of integrated estimation of economic efficiency of holistic progressive logistic chain operation of cargo delivery. In the making of the study, the authors have identified the provision of logistic management conditions by production and mainline rail transport in carrying out transportations. In the successful implementation of finished product loading and arriving cargo processing plans, clear interaction of all logistics chain elements is an important factor, achieved on the basis of introduction of a stable cargo train schedule at sections and the submission of local operation organization in nodes, at sections and stations. On the basis of modelling possible variants of different parameters ratios of the logistic interaction process of production with mainline rail transport, it was determined that at different parameters ratios results can be obtained that will vary by waiting time of carrying out loading in railway cars and waiting time of removal of finished products from manufacturer’s warehouse, required car fleet and loading of material handling vehicles. In this case, the most economical option should be taken as the main condition for ensuring a rational interaction of industrial and mainline rail transport.
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BÙI THANH, TRÁNG, and TIẾN HỒ XUÂN. "Factors Affecting Logistics Providers’ Satisfaction with Logistic Environment in Ho Chi Minh City." Journal of Asian Business and Economic Studies 216 (April 1, 2013): 68–83. http://dx.doi.org/10.24311/jabes/2013.216.03.
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The paper investigates factors affecting logistics providers? satisfaction with HCMC logistic environment and then extend some remedies to enhance it. By using both quantitative and qualitative methods, the authors investigate 200 logistics providers operating in HCMC. The results show that the satisfaction with the logistic environment is affected by six factors: (1) the quality of trade- and transport-related infrastructure, (2) the ease of arranging competitively priced shipments, (3) the efficiency of the customs clearance process, (4) the ability to track and trace consignments, (5) the competence and quality of logistic services , and (6) the frequency with which shipments reach the consignee within the scheduled or expected delivery time.
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Milewski, Dariusz, and Beata Milewska. "Outsourcing of logistic services in the clothing industry." European Journal of Service Management 28 (2018): 277–82. http://dx.doi.org/10.18276/ejsm.2018.28/2-34.
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Karkh, D. A., V. A. Lazarev, and I. S. Kondratenko. "Logistic Services in Supply Chains: Problems and Prospects." Journal of the Ural State University of Economics 71, no. 3 (2017): 130–39. http://dx.doi.org/10.29141/2073-1019-2017-15-3-11.
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Sirina, Nina, and Valery Zubkov. "Transport Services Management on Transport and Logistic Methods." Transportation Research Procedia 54 (2021): 263–73. http://dx.doi.org/10.1016/j.trpro.2021.02.072.
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Lê Tấn, Bửu, Chính Trần Minh, and Thành Đặng Nguyễn Tất. "Core Criteria Affecting Decisions to Select Logistics Services Suppliers in Hồ Chí Minh City." Journal of Asian Business and Economic Studies 222 (October 1, 2014): 124–41. http://dx.doi.org/10.24311/jabes/2014.222.08.
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Outsourcing of logistics services has become popular since the beginning of the 21st century. Along with increasingly great changes in supply of logistics services, exploring customers’ demand and core criteria affecting decisions to select logistics services suppliers becomes increasingly necessary. Employing the EFA and binary logistic regression, the research identifies eight core criteria affecting decisions to select service suppliers by HCMC-based exporters and importers: quick response to customers’ demand, updating service supplying fares, brand reputation of logistics services suppliers; exact billing; care of customers’ interests and needs; location of service suppliers; availability of e-commerce services and electronic billing; and reasonable pricing.
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Azimov, P. Kh. "The State of the World Transport and Logistics Infrastructure and Transport and Logistic Services Market." Journal of the Ural State University of Economics 74, no. 6 (2017): 52–63. http://dx.doi.org/10.29141/2073-1019-2017-74-6-4.
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Natalya, Kyrlyk. "HISTORY OF FORMATION OF THE MARKET OF LOGISTICS SERVICES IN UKRAINE." Actual Problems of Economics 1, no. 223 (January 22, 2020): 6–13. http://dx.doi.org/10.32752/1993-6788-2020-1-223-6-13.
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The article considers the historical process of formation of the logistics services market in Ukraine. Currently, the market of logistics services is one of the most developed markets of the national economy, which concentrates a huge number of producers, sellers, providers and users of services of intermediary enterprises, including the services of insurance companies and financial institutions. It is a complex and multifaceted process that is not limited in scope, but also includes functionality and strategic guidelines. A study of the features and capabilities of the domestic market of logistics services. It is established that the study of the domestic market of logistics services and the reforms that have taken place are needed to build effective relationships in the future based on the study of previous experience. The legislation of Ukraine concerning the market of logistic services since 1991 and till now is analyzed. The classification of stages of formation of the market of logistics services is carried out, where also the idea of logistics, its tasks and problems for each historical period is defined. It is established that at the first stage of creation of the market of logistic services in Ukraine its main task was definition of the rights, duties and responsibility of the parties. It is noted that with the adoption of a course on the development of the welfare state and awareness of the need to build a market economy, there was an understanding that it is necessary to adopt a number of legal documents governing the market of logistics services. A systematic approach will ensure the adoption of a new paradigm for the development of the logistics services market aimed at cost savings. It is proved that the development of the market of logistics services should be based on the principles of information, transparency, obtaining qualified advice, convenience, etc.
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Bilous, M. V., O. P. Shmatenko, O. A. Ryzhov, V. V. Trokhymchuk, О. V. Galan, and D. V. Drozdov. "Conceptual aspects of management of the distribution of medical supplies from the position of military pharmaceutical logistics." Farmatsevtychnyi zhurnal, no. 3 (March 18, 2019): 3–11. http://dx.doi.org/10.32352/0367-3057.3.19.01.
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One of the main directions of logistic support of the Armed Forces of Ukraine is medical support which is aimed at life safeguard and health of military personnel, well-timed and efficient provision of medical care in the event of injuries, injuries and diseases, fast renewal of combat power and ability to work in different conditions of its handling and at different period of time. The readiness of medical service of the Armed Forces of Ukraine to the medical support of the troops depends on the well-timed organization of medical supplies and the refilling of medical supplies full and complete. The qualitative and efficient allocation of medical equipment and medical supplies is a determining factor in this process.
The aim of the work – reasoning of the irregularity of distribution logistics in the unified logistic system of the Armed Forces of Ukraine and the study of the main aspects of management of the distribution of medical supplies from the position of military pharmaceutical logistics.
To get the purpose of the research, the analysis of domestic scientific sources and the current normative and legal base of Ukraine have been carried out. Research methods are: information search, comparison, systemization, semantic analysis, synthesis and modeling.
In the conditions of logistic support of the Armed Forces of Ukraine and other components of the security and defense forces of Ukraine, the logistic function of the distribution of logistical equipment, inventory, military equipment and services (food, bath and laundry services, etc.) should ensure the activity of troops (forces) in peacetime and war time. It is the guarantee of the ability to ensure the defense of the state and appropriate response to military threats to the national security of Ukraine, efficiently using available potential and resources. Distribution logistics from the position of military pharmaceutical logistics is the management of all functional subsystems of the medical supplies and health services of the Ministry of Defense of Ukraine in order to optimize the distribution of the material flow (purchased medical supplies) from the supplier to the final consumer (according to the applications of the Military Medical Clinical Centers of the Regions).
Same, distributive logistics in the structure of a unified logistic support system of the Armed Forces of Ukraine does not carry a commercial component, and its functions consist in planning, organization of distribution, control and regulation of the logistic process of distribution of material and technical means (including medical equipment and supplies), inventory, military equipment, services (catering, bath and laundry service, etc.). According to the authors, the term «marketing logistics» is not possible to use as a single system of logistic support of the Armed Forces of Ukraine, and in its subsystems. To sum it up, it was suggested to use the term «distributive logistics». On the basis of theoretical generalization of the data of scientific literature and normative legal acts, the main aspects of management of the distribution of medical equipment and supplies from the standpoint of military pharmaceutical logistics are studied. The functions of distributive logistics are defined, the model of the current logistic chain of distribution of medical equipment and supplies in the medical service of the Armed Forces of Ukraine is constructed. It is noted that in order to ensure the qualitative and efficient distribution of medical equipment and supplies, a regulatory and legal framework which regulates the division of powers between institutions and units of medical supplies and defines the responsibility for their implementation in the current conditions of the reformation of the Armed Forces of Ukraine.
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Sudrajat, Darjat. "Segmentasi Pasar Penyedia Jasa Logistik (Third Party Logistics) di Indonesia." Binus Business Review 1, no. 2 (November 30, 2010): 332. http://dx.doi.org/10.21512/bbr.v1i2.1079.
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Market segmentation is fundamental in marketing strategy and the first step of market-based strategy preparation, to strengthen its marketing efficiency, and creating opportunities for sales growth and profits. This also applies to market segmentation logistics service providers (TPL - Third Party Logistics), the market is highly developed in the last decade, so that the logistics service providers has to develop marketing strategies properly. The purpose of this research is to gain a better understanding of different industries that exist today and map the needs of the logistics services of TPL customers. Based on exploration research conducted, it can be found in conformities relating to the logistics industry from several companies, ie appropriateness to the complexity of logistics activities of some companies and degree of investment of TPL services company in conducting the activity. Logistics service provider market segmentation can be based on variable complexity of logistics activities, whether it is high, medium or low and variable degrees of investment in the company whether minor, major, or integrated/total. Companies in different industries can have the same logistic service requirements and companies in the same industry can have different logistic service requirements. Client companies for logistics service providers which product handling are classified as semi-complex is the most attractive customer segments for being penetrated. The industries are classified into this segment is automotive, food and beverage, animal food, ceramic, and plantation.
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Li, Dongmin, and Huanshui Zhang. "Selection of Logistic Web Services Based on Fuzzy Evaluation on Principal Component of Quality of Service." Journal of Advanced Computational Intelligence and Intelligent Informatics 18, no. 5 (September 20, 2014): 798–804. http://dx.doi.org/10.20965/jaciii.2014.p0798.
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The current results on logistic Web services selection are not optimal due to some key quality indexes of logistic Web services excluded, in order to resolve the above problem, an evaluation system on quality of service is established by use of principal component analysis based on quality of logistic service, quality of Web service, and satisfaction of customers. The values of quality of service with subjective uncertainty in the evaluation system are given with trapezoidal fuzzy number according to the definition of logistic business and evaluation from domain experts and customers, besides, the weight on each quality of service is given by pairwise comparison, and an algorithm based on analytic hierarchy process for logistic Web service selection is established. The optimal service is got by adopting the algorithm in the logistic scenario on automotive transportation, which proves that the way on service selection in this paper is feasible and effective.
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Nariendra, Pradhana Wahyu, and Mohamad Iman Taufiq. "KINERJA ANGKUTAN PETI KEMAS RUTE KAWASAN INDUSTRI KABUPATEN BANDUNG–PELABUHAN TANJUNG PRIOK." Jurnal Transportasi 20, no. 1 (April 23, 2020): 11–18. http://dx.doi.org/10.26593/jtrans.v20i1.3850.11-18.
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Abstract Fast and inexpensive logistic services are an absolute requirement not only to meet consumer needs but also to satisfy consumers. In addition to having an impact on economic growth, fast and inexpensive logistical services can cause national products to compete with foreign products. To meet logistical needs in industrial estates in Bandung Regency area, transporting logistic goods (containers) from and to the Port of Tanjung Priok has 2 alternative modes of choice with different amount of costs, namely by using single-modal, via land transportation (trucks), or using multimodal, using truck and train modes. From the analysis, the lowest combined cost for various alternatives can be obtained. For the single-modal alternative, a combined cost of Rp6,843,162.00/trip is obtained, for a 20 ft container, and Rp7,982,609.00/trip, for a 40 ft container. While the lowest combined cost for multimodal alternatives is Rp6,523,847.00/trip for a 20 ft container and Rp8,151,686.00/trip for a 40 ft container. Keywords: logistics, multimodal, single-modal, train, truck, container Abstrak Pelayanan logistik yang cepat dan murah menjadi syarat mutlak tidak hanya untuk memenuhi kebutuhan konsumen tetapi juga harus memuaskan konsumen. Selain berdampak pada pertumbuhan ekonomi, pelayanan logistik yang cepat dan murah dapat menyebabkan produk-produk nasional dapat bersaing dengan produk-produk luar negeri. Untuk memenuhi kebutuhan logistik di kawasan industri di daerah Kabupaten Bandung, pengiriman barang logistik (peti kemas) dari dan ke Pelabuhan Tanjung Priok memiliki 2 alternatif pilihan moda dengan besaran biaya yang berbeda, yaitu dengan menggunakan unimoda, melalui transportasi darat (truk), atau menggunakan multimoda, menggunakan moda truk dan kereta api. Dari hasil analisis diperoleh biaya gabungan terendah untuk berbagai alternatif. Untuk alternatif unimoda, diperoleh biaya gabungan sebesar Rp6.843.162,00/trip, untuk peti kemas berukuran 20 ft, dan Rp7.982.609,00/trip, untuk peti kemas berukuran 40 ft. Sedangkan biaya gabungan terendah untuk alternatif multimoda adalah Rp6.523.847,00/trip untuk peti kemas berukuran 20 ft dan Rp8.151.686,00/trip untuk peti kemas berukuran 40 ft. Kata-kata kunci: logistik, multimoda, unimoda, kereta api, truk, peti kemas
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Kampf, Rudolf, Lenka Ližbetinová, and Kamila Tišlerová. "Management of Customer Service in Terms of Logistics Information Systems." Open Engineering 7, no. 1 (March 20, 2017): 26–30. http://dx.doi.org/10.1515/eng-2017-0006.
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AbstractThis paper is focused on perceiving the logistic services as the competition advantage in frame of the ecommerce. Customers consider their purchases in its complexity and all the logistic services should be designed to meet with customers’ preferences as much as possible. Our aim was to identify and evaluate of customers perceiving in frame of sales proposals offered by e-shops. Collected data of research were processed with the usage of cluster analysis. The aim of this paper is to present the results and conclusions from this research with focus on the elements of logistics services within e-commerce. These outputs can be used for knowledge base of information systems through which enterprises evaluate their decisions and selection of variants. For the enterprise, it is important to appropriate decisions about resource allocation and design of the structure of logistics services were set based on real customer preferences.
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Cywiński, Marcin. "SOLUTIONS TO THE DELIVERY LAST MILE PROBLEM IN THE COURIER SERVICES MARKET." Globalization, the State and the Individual 28, no. 2 (December 30, 2021): 13–23. http://dx.doi.org/10.5604/01.3001.0015.6589.
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Logistic systems are the basis of the functioning of any economy. It is on this that flows of goods and information are based. Due to the development of economies globally, each company must look for ways to improve its competitive position in the market. The best solution is to look for innovation. Their creation and implementation is a guarantee of development. It is similar in the logistics industry. The article analyzes and evaluates implemented innovative solutions in logistic as a way to improve the efficiency of processes.
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Sulastri, Zakaria Wahab, and Syifa Fauziyah. "The Effect of Logistics Process Quality And Logistics Outcome Quality in Logistic Letter and Package Services to Customer Satisfaction." International Journal of Scientific and Research Publications (IJSRP) 9, no. 8 (August 6, 2019): p9239. http://dx.doi.org/10.29322/ijsrp.9.08.2019.p9239.
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Kawa, Arkadiusz. "Fulfilment as Logistics Support for E-Tailers: An Empirical Studies." Sustainability 13, no. 11 (May 26, 2021): 5988. http://dx.doi.org/10.3390/su13115988.
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Undoubtedly, one of the key areas of e-commerce is logistics. It is not only about the delivery of shipments, but also a number of other processes related to customer service and warehousing. The e-commerce logistics is driven by such trends as development of logistic co-operation models, different delivery methods and cross-border e-commerce. Fulfilment is one of the logistic co-operation model examples. Still, only a small proportion of online retailers use their services. The paper aims to characterise fulfilment services and indicate the benefits which e-tailers achieve from applying fulfilment services as well as the reasons why other companies do not use them. It is also important to determine the impact of these services on the online sellers’ performance. For the purposes of the research, 300 interviews were conducted with e-tailers. The studies show that only some part of the online shops use fulfilment services but those who use such service are satisfied and most often perceive saving time and increasing logistics service level as the greatest benefit. Moreover, such companies perform better. The firms which do not use the fulfilment services point out the willingness to keep everything under control as the main reason.
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Mazurenko, O. K. "Blockchain Technologies in the Information Provision of Logistic Services." Business Inform 12, no. 503 (2019): 255–61. http://dx.doi.org/10.32983/2222-4459-2019-12-255-261.
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Borucka, Anna. "Logistic regression in modeling and assessment of transport services." Open Engineering 10, no. 1 (January 31, 2020): 26–34. http://dx.doi.org/10.1515/eng-2020-0029.
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AbstractTransport companies operate in a dynamically developing and competitive market. Maintaining the already held position and further expansion requires adjusting the level of services provided to the needs and requirements of customers, as well as continuous surveying, monitoring and adjusting the implemented strategy. There are different methods for such an analysis. This article proposes logistic regression. The research was conducted on the basis of a distribution and trade company dealing with the supply of automotive spare parts. As the most profitable group of customers are local car repair shops, it was this group that was subject to analysis.The quality of service assessment was considered from the point of view of delivery time. The dichotomous form of the predictor taking two values - late and on-time delivery - was determined. From among the possible ones, regressors whose influence was statistically significant and whose modification was possible were selected. The research showed which of them (and how strongly) affect the dependent variable, which allowed for modification of strategy and implementation of new solutions increasing the number of satisfied customers.
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Chapman, Ross L., Claudine Soosay, and Jay Kandampully. "Innovation in logistic services and the new business model." International Journal of Physical Distribution & Logistics Management 33, no. 7 (September 2003): 630–50. http://dx.doi.org/10.1108/09600030310499295.
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Dębkowska, Katarzyna. "E-SERVICES IN BUSINESS MODELS OF ENTERPRISES IN THE LOGISTICS SECTOR." Business: Theory and Practice 18 (May 3, 2017): 79–87. http://dx.doi.org/10.3846/btp.2017.009.
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Most of the available papers on the logistics sector identify the type of the business model with the type of logistics service providers, distinguishing between three to five business models. These models most often focus, almost exclusively on the complexity of the logistical services and their scope. The more complex a logistic service is, the more benefits it brings to the company. This is a result of the increase in added value and key competences, and a decrease in the intensity of resources usage. Expanding logistics services to include e-services significantly improves the position of a company in the so-called pyramid of logistics services. The purpose of this article is to identify the use of e-services among the enterprises of the logistics sector and to examine the impact of the use of e-services on the quality of the business model. The realization of the objective was possible thanks to a study carried out among the logistics sector companies that participated in the twentieth edition of the Polish ranking of enterprises in the logistics sector. The analysis of the data from the concluded study was conducted with the use of the methods of multivariate statistical analysis: cluster analysis and correspondence analysis. The carried out study of selected companies of the logistics sector leads to the conclusion that the use of e-services in their offer has a positive effect on the quality of the business model. Offering e-services adds value for the customer, as well as the value for the company, as evidenced by the improved financial condition of enterprises that use e-logistics.
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Josephat, Peter, and Abbas Ismail. "A Logistic Regression Model of Customer Satisfaction of Airline." International Journal of Human Resource Studies 2, no. 4 (December 14, 2012): 255. http://dx.doi.org/10.5296/ijhrs.v2i4.2868.
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Evaluation of customer satisfaction differs from one study to another. Studies have been differing with their focus and coverage. Most of studies focused on evaluating factors influencing customer satisfaction or associate customer satisfaction and quality of services. This paper used logistic regression to develop customer satisfaction model for Precision Air. Five dimensions or variables have been considered: on time performance; aircraft safety; schedule integrity; on board services; and customer service. Data used in this paper were collected from four major regions with many flights. These include Dar es Salaam, Mwanza, Arusha and Kilimanjaro. A sample size of 272 passengers was selected. Convenience sampling was used to select the respondents. Primary data were collected in the field through questionnaire. Findings showed that out of the five independent variables only one variable is negatively related with satisfaction of airline passengers (customer services). In contrast, on time performance was satisfactory variable by most of passengers compared to the rest of explanatory variables. Airline safety, schedule integrity and on board services are positively related with passengers satisfaction. Relationship between customer services and satisfaction are negatively related which implies that, there is a need of finding strategies to improve customer services to customers. The paper recommends that the airline should maintain and improve on time performance as this is crucial variable for passenger’s satisfaction but other variables need more improvement. Keywords: Logistic, Logit, Dimension, On Time Performance, Aircraft Safety, Schedule Integrity, On Board Services, Customer Service
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Bilous, M. V., O. P. Shmatenko, O. A. Ryzhov, T. S. Raikova, and D. V. Drozdov. "Logistic outsourcing in pharmacy. the theory and practice." Farmatsevtychnyi zhurnal, no. 3-4 (August 14, 2018): 18–25. http://dx.doi.org/10.32352/0367-3057.3-4.17.02.
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Today, the introduction and application of a logistics approach to resource management allows pharmaceutical companies to increase their social, environmental and economic efficiency.
The article is aimed to research the essence of the concept, types and party of logistic outsourcing in practical pharmacy. To reach the aimreview of foreign and domestic scientific sources and the existing legal framework of Ukraine on this issue have been analyzed. Investigation methods were bibliographic and analytical ones.
The results of these studies indicate the today outsourcing is one of the main logistics strategies of domestic pharmaceutical companies, which is actively used in the sphere of IT-technologies and warehouse services. At the same time for ensuring high-quality providing outsourcing services, a legal and regulatory framework is needed that standardizes the interaction between firm customer and the outsourcer, also the development of standards for the provision of services of a certain type of outsourcing. Wide introduction of logistics outsourcing, as a modern form of optimization of logistics business processes, requires the formation of professional competence among future pharmacists in pharmaceutical logistics, its tools and strategies, i.e. training of competitive professionals capable of working in various directions of practical pharmacy.
Introduction of the topic «Logistic outsourcing in practical pharmacy» in the educational process of students of pharmaceutical faculties (university), pharmacists-interns and pharmacists at the postgraduate level of training is necessary. It will improve the theoretical and practical training of future specialist pharmaceutists and will allow them to apply the knowledge which would be gained in the future in logistics outsourcing in the activities of pharmaceutical companies.
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Jaaron, Ayham A. M., and Chris Backhouse. "A systems approach for forward and reverse logistics design." International Journal of Logistics Management 27, no. 3 (November 14, 2016): 947–71. http://dx.doi.org/10.1108/ijlm-07-2015-0118.
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Purpose There is significant potential for adding value by involving customer in the design process and delivery of logistic services. In order to add value to the overall logistic system, the purpose of this paper is to apply an integrated systems approach for the design of forward and reverse logistics services in order to build a self-organising service that can maximise efficiencies and in particular reduce reverse logistics costs. Design/methodology/approach Two exploratory case studies were conducted in the logistics systems of housing repair and maintenance sector in the UK. Data were collected using semi-structured interviews, observations, and documented evidence. Findings The findings of the cross-case analysis suggests that systems approach expressed as the Vanguard Method (Seddon, 2008) has a direct impact on enhancing forward logistics performance and reducing reverse product flows by nourishing three dimensions for learning from demand-driven analysis; capturing customer clean information, demand predictability and categorisation, and failure demand analysis. Research limitations/implications Findings from exploratory case studies cannot be easily generalised. Hence, further case studies are needed to enrich the findings, and to facilitate their industrial applications. Further, the paper explores the utilisation of the Vanguard Method only in the area of housing repairs and maintenance logistics services. It would be valuable for future studies to further investigate the utilisation of the Vanguard Method in other logistics services settings. Originality/value The paper demonstrates an important dynamics of how logistics services can incorporate customer demands into the logistics design process.
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Gafforov, M., and M. Tursunboyev. "Logistic Management of Urban Public Transport." Bulletin of Science and Practice 7, no. 4 (April 15, 2021): 339–43. http://dx.doi.org/10.33619/2414-2948/65/39.
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Problems of passenger transport, lack of resources, growth and high competition of taxis and taxis on the route, logistics management of public transport, modernization of urban public transport, problems of waiting for passengers and the procedure for setting tariffs for passenger services.
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Nedeliaková, Eva, Michal Panák, and Štefan Kudlácˇ. "PROCESS-ORIENTED MANAGEMENT APPROACHES ON LOGISTIC SYSTEMS." Zeszyty Naukowe Uniwersytetu Gdańskiego. Ekonomika Transportu i Logistyka 66 (November 3, 2017): 17–24. http://dx.doi.org/10.5604/01.3001.0010.5593.
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This article is focused on research results within logistics systems in railway transport application. These views strive to encourage modern process-oriented management approaches that should be applied for supporting carriers’ competitiveness on the transport market. It emphasises the importance of their using and permanent monitoring of quality services. Facing tough competition from other means of transport, railway carriers should be able to provide their customers with a full range of well-prepared transport services. Process-oriented model, solved in the research, verified in practice, can be used in a uniform manner. It is unified and thus applicable in different branches and types of business.
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Ilyas Masudin, Faradilla Witha Fernanda, Fien Zulfikarijah, and Dian Palupi Restuputri. "Customer Loyalty on Halal Meat Product: A Case Study of Indonesian Logistics Performance Perspective." International Journal of Business and Society 21, no. 1 (April 25, 2021): 433–53. http://dx.doi.org/10.33736/ijbs.3262.2020.
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The purpose of this article is to determine the influence of halal supplier’s service quality, halal logistic performance, perceived service value and customer satisfaction to customer’s loyalty on halal meat products at non-moslem areas. This paper uses quantitative method that is done by collecting data from 90 respondents and analyzed using structural equation modeling (SEM) to determine the correlation between variables. The study found a significant influence occurs on the relationship halal supplier’s service quality to halal logistic performance, halal supplier’s service quality to perceived service value, halal logistic performance to customer satisfaction, perceived service value to customer satisfaction, and customer satisfaction to customer loyalty. The insignificant influence happened at halal supplier’s service quality to customer satisfaction relation. This study contributes to the halal logistic topics that are still rarely studied, especially by taking the place of research in Indonesia which is a majority area of Muslims and also has some non-Muslim majority areas. The study focused on the comparative influence of halal logistics performance on consumer loyalty of raw and processed meat products for Muslims in Indonesian non-muslim majority area.The results of this study indicate that there is a significant relationship between the quality of halal supplier services and halal logistics performance, the quality of halal supplier services with perceived service value. In addition,it also found the effect of halal logistics performance on customer satisfaction, perceived value of service to customer satisfaction, and customer satisfaction with customer loyalty. Furthermore, there is a significant effect on the quality of halal supplier services on customer satisfaction relationships.
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Mrnjavac, Edna, Nadia Pavia, and Marta Cerović. "Logistics in providing private accommodation services in Primorsko-goranska county." Tourism and hospitality management 20, no. 2 (2014): 235–49. http://dx.doi.org/10.20867/thm.20.2.7.
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Purpose – The purpose of this study is to find a concept for optimizing cost and revenue from providing private accommodation services. The aim is to display how linking all participants who provide private accommodation services into a logistics network will result in better and higher quality service for the guest and in reduced cost for the private accommodation provider. Design – This study researches private accommodation providers in the Primorsko - Goranska County. Primorsko - Goranska County has great potential for providing private accommodation services, but it does not have a well-organized system which could improve the quality of the provided services. Methodology – To prove the study’s thesis, scientific methods of analysis, synthesis, methods of induction and deduction, as well as historic and statistical methods have been employed. Furthermore, it includes data from the Department of Tourism, Office of the Croatian Government in Rijeka, as well as data obtained from the local Association of Private Accommodation HGK – PGŽ (Croatian Chamber of Economy in the Primorsko – Goranska County), data from the statistical yearbook, Institute for tourism as well as data from the Croatian Ministry of Tourism and other scientific and professional literature. Approach – The authors aim to prove that by linking all participants in the process of providing private accommodation into a logistics network would increase the quality of the service and simultaneously optimize the costs. The logistic solution which will be proposed in the “Results” section will provide answers to the suggestion whether private accommodation providers should enter into a system with its business surroundings, i.e. travel agencies, local administration community systems, tourist boards, commercial service associations, state institutions, etc. Findings – This research has reached the conclusion that private accommodation providers do not satisfy the principles of the logistic concept and that other participants in the process of providing private accommodation services (institutions) do not adequately support them. The logistic concept is not the final solution, but a foundation for further research. Originality of the research – This paper represents a valuable contribution to research into private accommodation as a phenomenon in the accommodation structure and accommodation services at the level of the Primorsko – Goranska County as well as the Republic of Croatia as a whole. A logistic concept is provided which could solve the problem of poor organization that many private accommodation owners face and it could also possibly have a practical effect on both private accommodation owners and managers. The paper also enriches the overall amount of scientific literature in the field of logistics, organization and management in tourism.
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Besoul, Khaldoun, Ayman Nayef Al Halaybeh, and Safwan Al Salaimeh. "The using of smart contracts in logistic information systems services and ways to review it." iRASD Journal of Management 2, no. 2 (December 31, 2020): 79–83. http://dx.doi.org/10.52131/jom.2020.0202.0018.
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There are many changes related to the development of the Internet and e-business, which significantly impact the logistics sector's service sectors. Electronic logistics is not a new segment or a new standard in the classification process for logistics companies. It leads to the development and improvement of a wide range of logistics services. Blockchain technologies can be used to improve and develop services, which are an integral part of this evolution. This research sheds light on the mechanism and application of these technologies in logistics services and the extent of their impact on logistical activities where some technical aspects of Blockchain are studied in detail, including smart contracts that use the Ethereum platform as an example.
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Kępka, Agnieszka, and Maciej Szkoda. "Outsourcing of logistic services in the area of transport processes." AUTOBUSY – Technika, Eksploatacja, Systemy Transportowe 19, no. 12 (December 31, 2018): 903–8. http://dx.doi.org/10.24136/atest.2018.521.
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The article discusses the general concept of outsourcing, with particular emphasis on outsourcing in the area of logistics. The attention was paid to the essence of making the right decisions about the mode of transport operation mainly in manufacturing companies. It also presents the reasons that cause, that enterprises make decisions to outsource some of their processes to external companies. In addition to the numerous advantages of outsourcing, the article highlights the positive aspects of using your own rolling stock to carry out transport tasks and any restrictions associated with it.
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Busstra, Marten, and Leo van Dongen. "Creating Value by Integrating Logistic Trains Services and Maintenance Activities." Procedia CIRP 38 (2015): 250–54. http://dx.doi.org/10.1016/j.procir.2015.07.051.
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