Academic literature on the topic 'Management de la qualité ISO 9001'

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Journal articles on the topic "Management de la qualité ISO 9001"

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A. Boys, Kathryn, and Anne E. Wilcock. "Improving integration of human resources into quality management system standards." International Journal of Quality & Reliability Management 31, no. 7 (2014): 738–50. http://dx.doi.org/10.1108/ijqrm-07-2012-0107.

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Purpose – Little attention has been paid to how quality management systems (QMSs) are optimized by supportive employee behavior. The purpose of this paper is to provide a critical review of the literature on the inclusion of human factors in the ISO 9000 family of standards, identify deficiencies in the standard's current treatment of these issues, and offer recommendations on how human resources (HRs) can be better integrated into these business management standards. Design/methodology/approach – This concept paper presents a survey of both academic and practitioner literature on the topic of
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Hadian, Dedi. "The Development of Quality Management System ISO 9001." INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE AND BUSINESS ADMINISTRATION 4, no. 4 (2018): 56–60. http://dx.doi.org/10.18775/ijmsba.1849-5664-5419.2014.44.1007.

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This research aims to develop quality management system ISO 9001. The result of an introductory study in analyzing the existing condition of the management system of Pasundan School of Economic Bandung has not been optimal because it is assumed that the ISO 9001 quality management system has not been implemented in stating vision and mission. Based on the phenomenon above, the problems are formulated as follows: How to make The Design of ISO 9001 Quality Management System; the quality guidelines; the standard operating procedure; the job description and work instruction; and make an internal e
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Purwanggono, Bambang, Arfan Bakhtiar, and Rifky Rahman H. "Analysis of ISO 9001:2015 certification readiness of JP-Graha product of Jasaraharja Putera using gap analysis." SHS Web of Conferences 49 (2018): 01005. http://dx.doi.org/10.1051/shsconf/20184901005.

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The fierce competition of global economy requires company to have a good Quality Management System (QMS). Efforts done by the company included applying standards of Quality Management System (QMS) ISO 9001. ISO 9001 is a standard that contains requirements of quality management system, published by the International Organization for Standarization (IOS). The object of this research is JP-GRAHA PT Jasaraharja Putera. JP-GRAHA is one of the product from PT Jasaraharja dealing with fire insurance. JP-GRAHA already implemented ISO 9001:2008. But the implementation of ISO 9001:2008 suffer from a de
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Hajjem, Olfa. "Determinants of quality management systems implementation in Tunisian firms." Journal of Innovation Management 4, no. 2 (2016): 156–75. http://dx.doi.org/10.24840/2183-0606_004.002_0008.

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This research explores the impact of the firm’s internal and external attributes on its degree of implementation of quality management according to the ISO 9000 standard. This econometric study, based on the data gathered from a sample of Tunisian companies certified or in the course of certification in ISO 9001: 2000, reveals that the application of quality management depends on the organizational and environmental context of the company: a motivation rather internal than external to be certified, the application of ISO 9004 standard recommendations, the adhesion of the company to the levelin
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Barradas, José, and Paulo Sampaio. "ISO 9001 and ISO/IEC 17025." International Journal of Quality & Reliability Management 34, no. 3 (2017): 406–17. http://dx.doi.org/10.1108/ijqrm-03-2014-0032.

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Purpose According to the ISO 9001 standard, all the certified companies should calibrate their measuring equipment. By doing so, companies can guarantee, with rigor and quality, its measurement and use reliable data for monitoring the quality of their products. However, a metrology laboratory is not required to have an ISO 9001 certification or ISO/IEC 17025 accreditation. At this moment, there are companies with their quality management systems certified according to the ISO 9001 standard which have metrology laboratories to make internal checks of their measuring equipment. On the other hand
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Arumugam, Veeri, Keng‐Boon Ooi, and Tuck‐Chee Fong. "TQM practices and quality management performance." TQM Journal 20, no. 6 (2008): 636–50. http://dx.doi.org/10.1108/17542730810909383.

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PurposeThe purpose of this paper is to explore the relationship between total quality management (TQM) practices and quality performance with special emphasis on ISO 9001:2000 certified manufacturing organizations in Malaysia.Design/methodology/approachThe empirical data was drawn from 122 ISO 9001:2000 certified manufacturing organizations in Malaysia. The data were analyzed using correlation and multiple regression analyses.FindingsThe findings revealed that TQM practices were found to be partially correlated with quality performance of the Malaysian ISO 9001:2000 certified manufacturing org
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Kozel, Roman, Katarzyna Hys, Šarka Vilamova, Liliana Hawrysz, and Matej Hudak. "ISO 9001 as a standard of quality management in Poland and Czech Republic: an analysis based on the global data." Problems and Perspectives in Management 15, no. 3 (2017): 266–75. http://dx.doi.org/10.21511/ppm.15(3-1).2017.10.

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It is vital to remember that there are numerous kinds of standards compliant with the ISO 9001 standard. ISO 9001 standard is one of many pro-quality solutions adopted in companies worldwide. Starting to apply pro-quality solutions in an organization, in particular the ISO 9001 standard implementation, is up to the decision making body. The analyses also show that the ISO 9001 standard meets the requirements of decision-making body. This trend is positive and continues to increase. Therefore, it is likely to forecast that the implementation dynamics will still be increasing in the near future.
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Shaikh, Fazal Ali, and Samiullah Sohu. "Implementation, Advantages and Management of ISO 9001 in the Construction Industry." Civil Engineering Journal 6, no. 6 (2020): 1136–42. http://dx.doi.org/10.28991/cej-2020-03091535.

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Since 1987, construction companies all over the world welcomed a system for quality management IS0 9001 which was created by the International Organization for standardization. This study aims to recognize the implementation intensity of essential elements of ISO 9001 and the key advantages of ISO 9001 in construction firms after implantation of these elements. Total 51 recognized Pakistani construction companies were considered and studied however the respondent rate remained 59%. Moreover, the analysis of data was done by Statistical Package for the Social Sciences (SPSS) version 27. The mos
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Ahmudi, Bambang Purwanggono, and Naniek Utami Handayani. "Effectiveness analysis of ISO 9001:2015 implementation at manufacturing industry." SHS Web of Conferences 49 (2018): 01008. http://dx.doi.org/10.1051/shsconf/20184901008.

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Globalization era requires many companies to improve service quality and resource management capabilities in order to gennerate public confidence in the products and commitments offered. The quality improvement program is contained in Quality Management System (QMS). QMS is developed in ISO 9001 standart certification.ISO 9001 is a standard that contains quality management system requirements issued by the International Organization for standarization (IOS). Companies that become the obyect of research is PT Sejahtera, this company is engaged in manufacturing.the company suffered several losse
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Fonseca, Luis Miguel, and José Pedro Domingues. "Listen to ISO 9001:2015 for organizational competitiveness: Correlation between change management and improvement." Proceedings of the International Conference on Business Excellence 11, no. 1 (2017): 916–26. http://dx.doi.org/10.1515/picbe-2017-0097.

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Abstract In their quest to achieve superior performance and business results, organizations have extensively adopted models such as ISO 9001 Quality Managements Standards. Research supports that Quality Management System brings significant benefits for organizations competitiveness and success and more than 1 million organizations of all activity sectors worldwide have implemented ISO 9001. In a world of increasingly complexity and interconnection, the revised ISO 9001:2015 International Standard aims to ensure that Quality Management Systems are flexible while remaining reliable. The concept
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Dissertations / Theses on the topic "Management de la qualité ISO 9001"

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Lérat-Pytlak, Jérôme. "Le passage d'une certification ISO 9001 à un management par la qualité totale." Phd thesis, Université des Sciences Sociales - Toulouse I, 2002. http://tel.archives-ouvertes.fr/tel-00011414.

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Le nombre toujours croissant d'entreprises certifiées ISO 9001, le souhait de plusieurs d'entre elles de s'engager dans un management par la qualité totale (TQM), et la nouvelle édition 2000 des normes ISO 9000, qui intègre explicitement plusieurs des principes du TQM, soulèvent un questionnement très actuel : une certification ISO 9001 prédispose-t-elle l'organisation à une mise en oeuvre du TQM, et sous quelles conditions ? Pour les entreprises certifiées, cette mise en oeuvre soulève en fait une double problématique : celle des dilemmes managériaux auxquels sont confrontées les firmes lors
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Lérat-Pytlak, Jérôme. "Le passage d' une certification ISO 9001 à un management par la qualité totale." Toulouse 1, 2002. https://tel.archives-ouvertes.fr/tel-00011414.

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Le nombre toujours croissant d' entreprises certifiées ISO 9001, le souhait de plusieurs d' entre elles de s' engager dans un management par la qualité totale (TQM), et la nouvelle édition 2000 des normes ISO 9000 soulèvent un questionnement très actuel : sous quelles conditions une certification ISO 9001 prédispose-t-elle l'organisation à une mise en oeuvre du TQM ? Au moyen d'un cadre conceptuel issu des théories des organisations et du paradigme de la stratégie centrée sur les ressources, et sur la base d' une étude de cas, cette thèse conduit à proposer un modèle pour une transition réussi
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Abouzaid, Badr. "Les incidences de la certification ISO 9001 sur la qualité de l’enseignement supérieur : l'expérience du Maroc." Thesis, Toulon, 2013. http://www.theses.fr/2013TOUL2005/document.

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La qualité dans l'enseignement supérieur revêt un intérêt indubitable à l’échelle internationale. Face au constat du manque de consensus sur la définition de ce concept et à la diversité des référentiels utilisés, nous proposons une étude qui vise à comprendre les incidences de la certification ISO 9001 sur la qualité dans l'enseignement supérieur. À cette fin, nous avons élaboré un cadre conceptuel fondé sur la littérature consacrée à ce sujet. Ce cadre est une modélisation des dimensions de la qualité dans l'enseignement supérieur et constitue, suivant la méthode qualitative par études de ca
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Pospíšilová, Zuzana. "Praktická aplikace normy ISO 9001 v nevýrobním podniku." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-136298.

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This thesis deals with the application of ISO 9001:2008 requirements on documentation in an international company providing services. First, it approaches the importance of the ISO 9001 and shows documentation requirements introduced in the standard. The analytic part presents how the standard was applied in the quality documentation of Germanischer Lloyd. Special emphasis is laid on a project which focused on a complete revision of the quality documentation in the company. The greatest changes include a new structure of documentation, an update of the majority of the documents and increasing
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Höglund, Philip. "Kvalitetsledningssystem enligt ISO 9001 : Produktionsprocessen." Thesis, Uppsala universitet, Industriell teknik, 2011. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-156881.

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This report is the result of a thesis work done at the Department of Engineering Sciences, Uppsala University, and includes 15 ECTS points. The work has been performed at Företag A, a company specializing in electronics whose major product has become a sophisticated tool used by authorities across northern Europe.   Företag A has initiated a quality management system according to the criteria set by ISO 9001. Following demands from customers, Company A has now decided to also start working towards a certification according to SS-EN ISO 9001:2008, this work is the foundation for the thesis work
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Čížková, Martina. "Implementace systému managementu kvality podle normy ISO 9001:2015." Master's thesis, Vysoká škola ekonomická v Praze, 2015. http://www.nusl.cz/ntk/nusl-205610.

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The main goal of my thesis is to show the process of transitioning the current quality management system (in accordance with the norm ISO 9001: 2008) into the new quality management system in accordance with the norm ISO 9001: 2015 in Sipral a.s. company. The thesis analyses current state in the company concerning requirements of the norm and suggests changes necessary for implementation of the new quality management system in accordance with the norm ISO 9001: 2015. The first section introduces the field of quality management system in theoretical perspective. Main approaches to quality manag
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Lopez, Roxane. "D' un système de management de la qualité basé sur l'amélioration à un système de management de la qualité basé sur les connaissances." Grenoble INPG, 2006. http://www.theses.fr/2006INPG0006.

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De nos jours les entreprises sont confrontées à une augmentation de la complexité et doiVent faire face à des changements constants dans leur environnement. Dans de telles circonstances, c'est un défi pour elles d'améliorer continuellement leurs performances. Le management de la qualité et le management des connaissances visent conjointement cet objectif. L'hypothèse de cette thèse est que l'efficacité du système de management de la qualité industrielle peut être améliorée par la création de nouvelles connaissances. Pour la vérifier, ce travail s'appuie sur une étude de cas déployée à l'usine
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Binadam, Zulkiflee, and Gustav Bergeling. "Övergångsfasen till ISO 9001:2015 i ett marknadsledande företag." Thesis, Tekniska Högskolan, Högskolan i Jönköping, JTH, Maskinteknik, 2018. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-40865.

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Arbetet har genomförts på ett marknadsledande företag inom måleri-industrin, där rapportens fokus legat på att ta fram underlag för vilka områden som företaget behöver förbättra för att certifiera sig mot ISO 9001:2015. Produktionsavdelningen har i rapporten setts som ett fristående företag i syfte att kunna tillämpa de krav i standarden som faller på högsta ledningen. Rapporten har behandlat de problem som de flesta företag kan uppleva i övergångsprocessen till ISO 9001:2015. Frågeställningar är upplagda för att ge svar på hur väl det studerade företaget uppfyller kraven i nuläget och för att
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Nilsson, Jenny, and Andreas Sundholm. "Effectivisation of ISO 9001 and implementation of ISO 14001 in a manufacturing industry." Thesis, Högskolan i Halmstad, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-42184.

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This report is written as a thesis for a degree of master. In this report you can read about increasing demands from customers that want their suppliers to be certified by some type of standard, like ISO 9001 and ISO 14001. ISO 9001 is a standard of requirements for implementing a quality management system within an organisation and is built on seven main principles which the organization need to fulfil. ISO 14001 is a standard of requirements for implementing an environmental management system and is like ISO 9001 built on seven main principles. Implementation and the work with the standards
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Somaraju, Dilip. "Prediction of Time, Cost and Effort needed for software organizations to transit from ISO 9001:2008 to ISO 9001:2015. : A Survey." Thesis, Blekinge Tekniska Högskola, Institutionen för programvaruteknik, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-11705.

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Context. Several quality standards have been developed over the years in order to define quality metrics for an organization’s product and even processes. One of the famous standards among them is the ISO 9000 standards which started several years ago. Since its beginning, ISO standards have seen several upgrades. Currently ISO 9001:2008 is in use which is being upgraded to ISO 9001: 2015. Companies have to migrate to the new scheme within three years of the prescribed time in order to retain certification to the ISO 9001 standards. The present thesis is targeted at finding the expected change
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Books on the topic "Management de la qualité ISO 9001"

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Natarajan, Dhanasekharan. ISO 9001 Quality Management Systems. Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-54383-3.

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Tricker, Ray. ISO 9001. 4th ed. Taylor & Francis, 2012.

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ISO 9001:2000: Audit procedures. 2nd ed. Elsevier Butterworth-Heinemann, 2005.

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Cochran, Craig. ISO 9001 in plain English. Paton Professional, 2008.

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Finley, Ernest. ISO 9001: 35 success secrets. Emereo, 2013.

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MacNee, Colin. Transition to ISO 9001:2000: Guidance on ISO 9001:2000, quality management systems : Requirements. BSI, 2001.

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Purushothama, B. Effective implementation of quality management systems. Woodhead Pub. India Pvt. Ltd., 2010.

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Todorov, Branimir. ISO, 9000, un passeport mondial pour 1e management de 1a qualité. and Association française de normalisation, eds. ISO 9000: Une force de management. Morin, 1997.

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Institute, Quality Management. Registration program: Audit checklist for the hardware & process product sectors : ISO 9001-1994, ISO 9002-1994. Canadian Standards Association?], 1994.

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Institute, Quality Management. Registration program: Manual checklist for the hardware & process product sectors : ISO 9001-1994, ISO 9002-1994. Canadian Standards Association?], 1994.

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Book chapters on the topic "Management de la qualité ISO 9001"

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Bolton, Andrew. "Quality management principles — why BS EN ISO 9001?" In Quality Management Systems for the Food Industry. Springer US, 1999. http://dx.doi.org/10.1007/978-1-4615-6091-3_2.

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Bolton, Andrew. "Quality management principles — why BS EN ISO 9001?" In Quality Management Systems for the Food Industry. Springer US, 1997. http://dx.doi.org/10.1007/978-1-4615-2189-1_2.

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Prado-Román, Camilo, Carlos del Castillo-Peces, Carmelo Mercado-Idoeta, and Julian del Castillo-Peces. "The ISO 9001 Standard in the Spanish Construction Industry." In Achieving Competitive Advantage through Quality Management. Springer International Publishing, 2015. http://dx.doi.org/10.1007/978-3-319-17251-4_9.

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Tarí, Juan-José, José F. Molina-Azorín, Jorge Pereira-Moliner, and María D. López-Gamero. "The Internalization of a Sectorial Standard for Quality Management: A Qualitative Analysis in Tourism." In ISO 9001, ISO 14001, and New Management Standards. Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-65675-5_6.

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Iatridis, Konstantinos, and Effie Kesidou. "What Drives the Quality of Certifiable Management System Standards Implementation? Insights from the ISO 9001 Standard." In ISO 9001, ISO 14001, and New Management Standards. Springer International Publishing, 2017. http://dx.doi.org/10.1007/978-3-319-65675-5_2.

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Ying, Yan Ching, and Keith C. C. Chan. "A Lotus Notes Implementation of A Workflow Automation Tool for ISO 9001 Certification." In Software Quality Management VI. Springer London, 1998. http://dx.doi.org/10.1007/978-1-4471-1303-4_14.

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Hys, Katarzyna. "ISO 9001 STANDARD MANAGEMENT SYSTEM CERTIFICATION – DATA ANALYSIS FOR SECTORS BY COUNTRY." In Quality Production Improvement - QPI, edited by Robert Ulewicz. Sciendo, 2019. http://dx.doi.org/10.2478/9783110680591-022.

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Mihail, Laurentiu Aurel. "The Quality Management Principles and Their Incidence Within ISO 9001:2015." In CONAT 2016 International Congress of Automotive and Transport Engineering. Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-45447-4_68.

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Gołaś, Hanna. "Risk Management as Part of the Quality Management System According to ISO 9001." In HCI International 2014 - Posters’ Extended Abstracts. Springer International Publishing, 2014. http://dx.doi.org/10.1007/978-3-319-07854-0_90.

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Martins, Yasmin Silva, and Carlos Eduardo Sanches da Silva. "A Risk Management Model for Quality Management Systems Based on ISO 9001:2015." In Proceedings on 25th International Joint Conference on Industrial Engineering and Operations Management – IJCIEOM. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-43616-2_40.

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Conference papers on the topic "Management de la qualité ISO 9001"

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Anders, Verlyn K. "ISO 9001:2000 Quality System Development." In Proceedings of the 13th Annual Integrated Crop Management Conference. Iowa State University, Digital Press, 2000. http://dx.doi.org/10.31274/icm-180809-731.

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Hoyle, D. "ISO 9000:2000 - significant change for quality management consultants?" In IEE Seminar on ISO 9001:2000 Prepare for Impact! IEE, 2000. http://dx.doi.org/10.1049/ic:20000153.

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Napitupulu, Darmawan, Krisna Adiyarta, and Zulvia Khalid. "Gap Analysis of Quality Management Principle between ISO 9001 and Non ISO SMEs." In Unimed International Conference on Economics Education and Social Science. SCITEPRESS - Science and Technology Publications, 2018. http://dx.doi.org/10.5220/0009491600240028.

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Rogala, Piotr. "Current Opinions on ISO 9001 Quality Management System: Evidence from Poland." In Hradec Economic Days 2019, edited by Petra Maresova, Pavel Jedlicka, and Ivan Soukal. University of Hradec Kralove, 2019. http://dx.doi.org/10.36689/uhk/hed/2019-02-025.

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"THE DEVELOPMENT OF A KNOWLEDGE SYSTEM FOR ISO 9001 QUALITY MANAGEMENT." In 6th International Conference on Enterprise Information Systems. SciTePress - Science and and Technology Publications, 2004. http://dx.doi.org/10.5220/0002627402620268.

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Afifah, Sasa Tantri Nur, and Rasto Rasto. "Improve Customer Satisfaction through Implementation of Quality Management System ISO 9001:2008." In 1st International Conference on Islamic Ecnomics, Business and Philanthropy. SCITEPRESS - Science and Technology Publications, 2017. http://dx.doi.org/10.5220/0007084504840489.

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Amaruddin, Hamdan. "Analyses of Total Quality Management Implementation through ISO 9001: 2015 Standard Approach." In Proceedings of the 1st International Conference on Economics Engineering and Social Science, InCEESS 2020, 17-18 July, Bekasi, Indonesia. EAI, 2021. http://dx.doi.org/10.4108/eai.17-7-2020.2303092.

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Gardašević, Ana. "THE IMPORTANCE OF THE APPLICATION OF THE QUALITY MANAGEMENT SYSTEM ISO 9001 IN TOURISM." In 2nd International Scientific Conference - Economics and Management: How to Cope With Disrupted Times. Association of Economists and Managers of the Balkans, Belgrade, Serbia; Faculty of Management Koper, Slovenia; Doba Business School - Maribor, Slovenia; Integrated Business Faculty - Skopje, Macedonia; Faculty of Management - Zajecar, Serbia, 2018. http://dx.doi.org/10.31410/eman.2018.1021.

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A. Naway, Fory, Nina Lamatenggo, and Yamin H. Naki. "Effectiveness of Quality Management Implementation ISO 9001: 2008 at State Vocational School 1 Gorontalo." In Proceedings of the 1st International Conference on Innovation in Education (ICoIE 2018). Atlantis Press, 2019. http://dx.doi.org/10.2991/icoie-18.2019.81.

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Džubáková, Martina, and Giedrius Čyras. "Evolution of management system certification after “Big Revision”." In Contemporary Issues in Business, Management and Economics Engineering. Vilnius Gediminas Technical University, 2019. http://dx.doi.org/10.3846/cibmee.2019.014.

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Purpose – the article provides part of the broader research in the area of management systems standards and management systems certification. In the paper we analyze the evolution of management system standards after implementation of High-Level Structure (Annex SL) on the example of the most popular management standard ISO 9001:2015 with the comparison to ISO 14001:2015. To understand the evolution and predict the future of certification we examine more deeply the behavior of individual standard worldwide and on the particular markets. Research methodology – this study presents a quantitative
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Reports on the topic "Management de la qualité ISO 9001"

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Ramu, Govind, Masaaki Yamamichi, Wei Zhou, et al. Updated Proposal for a Guide for Quality Management Systems for PV Manufacturing. Supplemental Requirements to ISO 9001-2008. Office of Scientific and Technical Information (OSTI), 2015. http://dx.doi.org/10.2172/1215131.

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Norum, P., I. Sinicco, Y. Eguchi, et al. Proposal for a Guide for Quality Management Systems for PV Manufacturing: Supplemental Requirements to ISO 9001-2008 (Revised). Office of Scientific and Technical Information (OSTI), 2013. http://dx.doi.org/10.2172/1086900.

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Hawkins, Jeffrey A. Construction Management Excellence Using ISO 9000 to Improve Quality Systems. Defense Technical Information Center, 1995. http://dx.doi.org/10.21236/ada304933.

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Hawkins, Jeffrey, and James L. Hathaway. Toward a World-Class Engineering Organization. Making ISO 9000 the Foundation to Quality Management. Defense Technical Information Center, 1994. http://dx.doi.org/10.21236/ada283016.

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