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Dissertations / Theses on the topic 'Management of small resorts'

Author: Grafiati

Published: 30 May 2022

Last updated: 31 July 2025

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1

Фенько, О. А. "Напрями розвитку територіально-рекреаційної системи (на прикладі курорту Грибівка)". Thesis, Одеський національний економічний університет, 2021. http://local.lib/diploma/Fenko.pdf.

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У роботі розглядаються теоретичні аспекти територіально-рекреаційної системи у туризмі, управління дестинаціями, управління туристичними містами.Проаналізованозаконодачо-нормативні аспекти щодо управління туристичними дестинаціями, на прикладі малого курортного міста.Запропоновано рекомендації щодо удосконалення територільно-рекреавційної системи досліджуваного об’єкта. Надані пропозиції щодо якісного та сучасного надання послуг у сфері туризму.<br>The paper considers the theoretical aspects of the territorial-recreational system in tourism, destination management, and management of tourist ci

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2

Flowers, Lauren. "Marketing In A Small Resort Town: A Case Study Of The National Repertory Orchestra." University of Akron / OhioLINK, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=akron1301872433.

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3

Benmore, Anne V. "The host-guest relationship and 'emotion management' : perspectives and experiences of owners of small hotels in a major UK resort." Thesis, University of Bath, 2010. https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.539432.

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This thesis explores how the owners of 21 small hotels in a major UK resort perceived and experienced emotionalities surrounding the host-guest relationship, with a particular focus on employment of emotion management. The experiences of the owners of 5 large family hotels and the manager of a large corporate hotel were also captured in this study to provide an additional complementary ‘layer’ of data. I employed narrative inquiry using semi-structured interviews to gain insights into how participants constructed and negotiated the host-guest relationship through emotion management. I was also

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4

McElduff, Linda. "Regenerating small coastal resorts : towards a more resilient future." Thesis, Ulster University, 2015. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.673810.

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There are new, and increasing, pressures on the coast of the island of Ireland, including, socio-economic and environmental change, exploitation of resources, urban development (including the legacy of past planning decisions) and the predicted impacts of climate change. The cumulative and interacting effect of these challenges potentially results in socio-economic and physical degeneration. Subsequently, many are seeking to rejuvenate and re-invent themselves through various regeneration schemes and investment strategies. Whilst academic and policy attention regarding coastal resort regenerat

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5

Калініна, М. І. "Удосконалення системи управління якістю послуг на підприємстві (на прикладі готелю "Reikartz Hotels & Resorts")". Master's thesis, Сумський державний університет, 2018. http://essuir.sumdu.edu.ua/handle/123456789/71809.

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У роботі досліджені основи управління якістю в організації, теоретичний аналіз понять «якість» та «система управління якістю». Здійснено аналіз статистичних методів управління якістю та оцінки організаційно-економічних характеристик готелю. Обґрунтовано аналіз впроваджених систем методів управління якістю на підприємстві та досліджено програми цілей управління якістю підприємства. Дано оцінку якості послуг готельного комплексу та розроблено заходи щодо покращення обслуговування та удосконалення системи управління якістю в готельному комплексі.<br>В работе исследованы основы управления качество

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Bottiglieri, Pat. "Empowerment : an implementation formula for service quality /." Online version of thesis, 1994. http://hdl.handle.net/1850/11595.

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7

Su, Hsiang Wen. "The Effects of Benefit Types on Customer Loyalty in Integrated Resorts." Thesis, University of North Texas, 2019. https://digital.library.unt.edu/ark:/67531/metadc1538715/.

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This study examined the relationships between the six benefit types and customer loyalty through trust and satisfaction in integrated resorts. A self-administered survey was developed based on previous studies in customer loyalty and was distributed through e-Reward online survey panel. The findings showed that only financial gaming benefits, functional gaming benefits, and psychological non-gaming benefits had impacts on customer attitudinal loyalty and customer behavioral loyalty through trust and satisfaction in integrated resorts. Besides, functional gaming benefits had the most influence

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8

Coon, D'Arcy. "A strategic analysis of the Westin Bayshore Resort & Marina and Starwood Hotels & resorts /." Burnaby B.C. : Simon Fraser University, 2005. http://ir.lib.sfu.ca/handle/1892/3682.

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9

Clink, Stuart. "Risk management in small business." Thesis, Glasgow Caledonian University, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.364744.

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10

Lammin, Susan. "Safety management in small businesses." Thesis, Loughborough University, 2000. https://dspace.lboro.ac.uk/2134/34434.

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The crux of this thesis was the investigation of how safety was managed in small businesses. The research considered how management differed from the approaches championed by large employers. The concern was that, that which was good practice for some businesses may not necessarily have transposed to others, which differ in terms of number of employees, managerial complexity and access to information and advice. The research was strongly based on recently propounded and popular models and theories of business management. The McKinsey 7-S Framework® was used as a skeleton to facilitate the orde

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11

Wilson, Dovie. "Small Business Crisis Management Strategies." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2706.

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The absence of adequate crisis management strategies in small firms could result in a premature small business closure. A qualitative multiple-case study was used to explore the crisis management strategies that 3 small business owners have used to survive an unexpected operational interruption. The small business owners in this study were from different industries in the southeast region of the United States and each owner owned a business for more than 5 years and had survived at least a single crisis. The theory of crisis management and crisis intervention theory were the conceptual framewo

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12

Ferreiro, Sofia Borges. "O software de gestão hoteleira em resorts: o caso do Complexo Bávaro do Grupo Iberostar." Master's thesis, Escola Superior de Hotelaria e Turismo do Estoril, 2010. http://hdl.handle.net/10400.26/2405.

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No capítulo I aborda-se a estratégia hoteleira adoptada por hotéis para que se compreenda a perspectiva e visão de uma adequada e estratégica gestão hoteleira. Para isso, é necessário distinguir dois diferentes tipos de hotéis existentes no mercado hoteleiro, nomeadamente os hotéis de cidade e hotéis de resort. A partir das respectivas caracterizações e enquadramentos em ambientes distintos, percebe-se agora as necessidades específicas de cada um para uma aplicação de software apropriada e adaptada às suas especificidades. Seguidamente, no capítulo II é analisada a inovação tecnológica e a su

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GUIZI, Alan Aparecido. "Stakeholders, eventos corporativos e hospitalidade: estudo de casos múltiplos em bourbon hotéis e resorts." Universidade Anhembi Morumbi, 2015. http://sitios.anhembi.br/tedesimplificado/handle/TEDE/1711.

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Submitted by Patricia Figuti Venturini (pfiguti@anhembi.br) on 2018-10-17T14:25:03Z No. of bitstreams: 1 Alan Aparecido Guizi.pdf: 3824590 bytes, checksum: 38ce4860e6b4086e8d8cbf523a5c248f (MD5)<br>Approved for entry into archive by Patricia Figuti Venturini (pfiguti@anhembi.br) on 2018-10-17T16:03:04Z (GMT) No. of bitstreams: 1 Alan Aparecido Guizi.pdf: 3824590 bytes, checksum: 38ce4860e6b4086e8d8cbf523a5c248f (MD5)<br>Approved for entry into archive by Patricia Figuti Venturini (pfiguti@anhembi.br) on 2018-10-17T16:05:27Z (GMT) No. of bitstreams: 1 Alan Aparecido Guizi.pdf: 3824590 bytes, ch

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Simu, Kajsa. "Risk management in small construction projects /." Luleå : Luleå tekniska universitet/Samhällsbyggnad/Arkitektur och infrastruktur, 2006. http://epubl.ltu.se/1402-1757/2006/57/LTU-LIC-0657-SE.pdf.

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15

Higdon, Lora Elizabeth. "Change management for small business leaders." Thesis, Pepperdine University, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10182301.

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<p> Small business owners face challenges associated with leading change, and many times lack the necessary resources to manage it properly. The purpose of this descriptive qualitative study was to determine what challenges leaders of small businesses face in managing change, what strategies and practices those leaders employ, and how the leaders of small businesses measure success in managing change. This study also determined what advice leaders of small businesses would suggest for managing change. Four research questions were created to assist with this process, and 13 semi-structured inte

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De, Grave Arnaud. "Seasonal business diversification of ski resorts and the effects on forest management : effects on trees and people due to a shift from winter only to year-round business of ski resorts in British Columbia." Thesis, University of British Columbia, 2014. http://hdl.handle.net/2429/46604.

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Some ski resorts are shifting their business models from winter-only snow-based activities to year-round tourism. This may be happening as a result of climate change or because of a change in recreationists' behaviour, amongst other causes. This research seeks to understand the impacts of such shifts on forest management in the areas surrounding the ski resorts. It investigates the effects of these shifts on the boundaries of the the impacted land used by residents and visitors. These effects are evaluated from an environmental impact point of view and also from a socio-economic point of vie

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Houmas, Constantin George. "Comparing small parts storage systems." Thesis, Georgia Institute of Technology, 1986. http://hdl.handle.net/1853/26818.

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18

Iong, Kit Yeng. "Cross-cultural linguistic analysis : a case study : the bilingual welcoming message in the recruiting websites of different casinos and resorts in Macao." Thesis, University of Macau, 2009. http://umaclib3.umac.mo/record=b2554098.

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19

Desai, Anand Hasmukh. "Thermal management of small scale electronic systems." Diss., Online access via UMI:, 2006.

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20

O'Neil, Meganne Ross. "Teaching modules for small business financial management." Master's thesis, This resource online, 1991. http://scholar.lib.vt.edu/theses/available/etd-02162010-020108/.

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21

Braimah, Clifford Abdallah. "Management of small towns water supply, Ghana." Thesis, Cranfield University, 2010. http://dspace.lib.cranfield.ac.uk/handle/1826/8303.

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Delivering improved water services in small towns in low-income countries encompasses particular challenges. Often considered too large to be effectively community managed , small towns may also be too small, with too limited economies, to benefit from utility style professionalism and economies of scale. The most recent paradigm, that financially sustainable water services will be best achieved through the Demand Responsive Approach , has been complemented in Ghana, the focus of this study, through the development of a variety of management models, community, local government, national utilit

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Williams, Jon. "Exploring Crisis Management in U.S. Small Businesses." Thesis, Northcentral University, 2016. http://pqdtopen.proquest.com/#viewpdf?dispub=10109613.

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<p> As a critical infrastructure, the US electricity grid supplies electricity to 340 million people within eight separate regions. The power infrastructure is vulnerable to many types of disasters capable of severing supplies of electricity. The impact on the employees and communities when small- and medium-size enterprises are shut down due to disasters can be severe. The purpose of the quantitative comparative study was to explore small- and medium-size enterprises crisis management strategies in the case of power infrastructure vulnerabilities. Perceptions of small business leaders were

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23

Parker, Richard Andrew. "Explaining successful information management in small business." Thesis, Durham University, 2008. http://etheses.dur.ac.uk/1853/.

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24

Lightfoot, Geoffrey. "Financial management and small firm owner-managers." Thesis, Kingston University, 1998. http://eprints.kingston.ac.uk/20617/.

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This study investigates financial management and small firms through considering some of the financial concepts that are used by owner-managers, their meanings and the relationships between them. At the same time, it examines the contexts through which these concepts are given meaning - how, for example, the business, the owner-manager and the environment have to be constituted for the concepts to have the meanings they are given. Particular attention is given to the rhetorical constructions that allow the emplacement of certain financial management procedures in small firms to the exclusion o

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Palyvoda, O. M., and D. Barsuk. "Peculiarities of personnel management in small business." Thesis, КНУТД, 2016. https://er.knutd.edu.ua/handle/123456789/4899.

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В, Hassan Rukayat. "Management of business promotion for small company." Master's thesis, Sumy State University, 2020. https://essuir.sumdu.edu.ua/handle/123456789/81776.

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Метою дипломної роботи є розробка плану управління просуванням бізнесу компанії, що спеціалізується. Ми досліджували, як забезпечити вигідну роботу компанії протягом багатьох років. Відповідно до мети завдання дослідження: - Отримати знання про поведінку клієнтів та їх цінності краще, ніж інші компанії. - Просувати свої послуги та товари, а також відрізнятися від конкурентів. - Це охоплення цільових сегментів споживачів, надання їм унікальних послуг та продуктів та формування довготривалих відносин з лояльними клієнтами. - Забезпечити прибуткову діяльність компанії протягом багатьох років

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27

Stephens, Paul Raymond. "SMALL BUSINESS AND HIGH PERFORMANCE MANAGEMENT PRACTICES." University of Cincinnati / OhioLINK, 2001. http://rave.ohiolink.edu/etdc/view?acc_num=ucin980273551.

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Novotný, Lukáš. "Reward management in a small IT business." Master's thesis, Vysoká škola ekonomická v Praze, 2016. http://www.nusl.cz/ntk/nusl-262040.

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The topic of this thesis is reward management and its application in a small-sized IT enterprise. Its goals are to properly document and describe current reward system in the company, evaluate the system and recommend improvements for the system. The first two goals are reached via thorough research of the company through semi-structured interviews, employee satisfaction survey, participant observation and document examination and the last one by applying principles from the current literature and education to the results of the two previous goals. The findings are that the reward system, desp

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Rivers, Oneeka Rena'. "Change Management Implementation Strategies for Small Businesses." ScholarWorks, 2019. https://scholarworks.waldenu.edu/dissertations/7729.

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Most organizational change initiatives fail because managers lack effective change management strategies. The purpose of this single case study was to explore change management strategies that outpatient care facility managers used to positively affect process improvements. The population consisted of 6 managers who completed change initiatives at a military, outpatient medical facility in Texas and 6 of their team members. Data were collected using semistructured interviews and organization documents, then analyzed based on the conceptual framework of Lewin’s change theory. Rowley’s 4-step pr

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Scalco, Simone <1994&gt. "Management control in the small business context." Master's Degree Thesis, Università Ca' Foscari Venezia, 2018. http://hdl.handle.net/10579/13578.

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The purpose of this research is to investigate the process of implementation of a Management Control System (MCS) in a small business context. This topic has been somehow neglected by mainstream academic literature. Papers on major research journals focus on MCS from the perspective of large businesses, overlooking the specificities of small companies (Jänkälä, 2007). Indeed, most of the literature is rooted in the Anglo-Saxon economic environment, whose capitalistic infrastructure hinges on larger corporations. Moreover, when these researches emphasise MCS in small firms, these are usually yo

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Siu, Wai Sum. "Small firm marketing : an analysis of small firm marketing approaches in Hong Kong." Thesis, Durham University, 1997. http://etheses.dur.ac.uk/1645/.

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Holtzhausen, Beatrix. "The development of turnaround strategies for the Calitzdorp Spa Tourism resort." Thesis, Nelson Mandela Metropolitan University, 2004. http://hdl.handle.net/10948/225.

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The objective of this study was to develop turnaround strategies for the Calitzdorp Spa Tourism Resort (herein after referred to as Calitzdorp Spa) to stop the performance decline and put it back on the road of recovery again. The development of turnaround strategies are dependent on establishing the cause of the performance decline and to enable management to plan effective and optimal strategies for the tourism resort focused on the recovery response. An analysis of various sources on strategic management models were undertaken to find a theoretical framework for the development of a strateg

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Aranson, Anne (Anne Elizabeth). "An Assessment of Employee Satisfaction within a Major Unit of a Worldwide Hotel and Resort Management Company." Thesis, University of North Texas, 1994. https://digital.library.unt.edu/ark:/67531/metadc279360/.

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The purpose of this study was to assess the satisfaction level of 240 employees of a single hotel property. The questionnaire, administered by the Corporate Director of Training, determined if a significant difference exists between overall satisfaction and individual departmental satisfaction regarding 11 dimensions: customer satisfaction, employee involvement/teamwork, work environment, training/development/evaluation, communication, compensation/benefits, supervision, resources, planning/goal setting, general, and departmental interaction. Percentages and t tests were used to analyze the da

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Tripathi, Vandana. "The management accounting needs of small enterprises and the role of small accounting practices." Thesis, Open University, 2017. http://oro.open.ac.uk/49022/.

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Management accounting research has previously focused mostly on large firms rather than SMEs despite the significance of SMEs in the UK economy. The high failure rate of small enterprises in the UK points to the need to increase their financial robustness. Small accounting practices (SAPs) would seem to provide a possible alternative source of management accounting information for businesses too small to afford in-house accountants, but the literature over thirty years suggests that this approach has not been adopted. The sparse research in this area has proposed disparate reasons for the limi

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Adam, Elena Daniela. "Knowledge management cloud-based solutions in small enterprises." Thesis, Internationella Handelshögskolan, Högskolan i Jönköping, IHH, Informatik, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-28275.

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Purpose – The aim of this study is to determine if adopting cloud-based knowledge management is a viable way forward for small enterprises and to investigate what are the main factors that might facilitate or inhibit these companies to adopt such solutions.Design/Methodology/Approach - In order to understand the main factors that could influence the adoption of a cloud-based knowledge management solution in small enterprises, I used a qualitative research approach, based on four semi-structured interviews with four small companies from Romania.Findings – The results of the study suggest that i

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Eaglestone, B. M. "Semantic-constraint modelling for small database management systems." Thesis, University of Huddersfield, 1985. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.354878.

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Deems, Elizabeth (Elizabeth Carolina). "Risk management of student-run small satellite programs." Thesis, Massachusetts Institute of Technology, 2007. http://hdl.handle.net/1721.1/39667.

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Thesis (S.M.)--Massachusetts Institute of Technology, Dept. of Aeronautics and Astronautics, 2007.<br>This electronic version was submitted by the student author. The certified thesis is available in the Institute Archives and Special Collections.<br>Includes bibliographical references (p. 145-148).<br>This paper proposes an approach for failure mode identification in university-affiliated, small satellite programs. These small programs have a unique set of risks due to many factors, including a typically inexperienced workforce, limited corporate knowledge, and a high student turnover rate.

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Zhao, Lei. "An asset management system for small transportation agencies /." free to MU campus, to others for purchase, 2004. http://wwwlib.umi.com/cr/mo/fullcit?p1422979.

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Larimer, Lori. "Small business leaders and social responsibility." Thesis, Baker College (Michigan), 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10257793.

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<p> The central question addressed was what motivates small business leaders to incorporate social responsibility in their companies' mission, vision, and culture. In particular, there is a knowledge gap about what motivates small business leaders to take both financial and non-financial actions to support their employees, their local economies, and their communities. Interviews with three small business owners in Michigan were coded to identify key emergent themes explaining why small business leaders contributed to their local communities. Theoretical or conceptual support for the study incl

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Onyenego, Ovuefelomaloye. "Small Business Owners' Strategies for Success." Thesis, Walden University, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10975877.

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<p> Small businesses represent 99.7% of all employers in the United States and account for 63% of new jobs; however, 50% of small businesses fail within 5 years of operation. The purpose of this multiple case study was to explore strategies that some small restaurant owners used to succeed in business for longer than 5 years. The sample population for the study was the owners of 3 small restaurants in the northeastern region of the United States who have a minimum of 5 years’ experience in operating a successful business. Chaos theory provided the conceptual framework for the study. Data

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McKinnon-Russell, Tiffany Suzanne. "Transformational Leadership Principles within Small Businesses." ScholarWorks, 2015. https://scholarworks.waldenu.edu/dissertations/891.

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Small businesses in the United States experience a high rate of failure. The purpose of this phenomenological study was to identify and explore consistent strategies small business owners in Harrisburg, Pennsylvania used to lead successful companies. Transformational leadership theory formed the conceptual framework for this study. A mixed purposive sample of 20 small business owners participated in semistructured face- to-face and telephone interviews. Each of the participants possessed a minimum of 3 years of successful business operation and employed fewer than 500 individuals. Using Mousta

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Ng, Poh Chong Danny. "How do national employment policies influence Human Resource practices? A comparative study of the Integrated Resort and Hotel Industry in Macau and Singapore." Thesis, Edith Cowan University, Research Online, Perth, Western Australia, 2018. https://ro.ecu.edu.au/theses/2105.

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Asia’s growth in prominence over the last decade is a phenomenon that has seen some governments and international financial institutions defining the twenty-first century as the Asian Century, in which Asia will be the focus of economic growth (Kohli, Sharma & Sood, 2011). The wealth in the major economies of Asia will see an increase in a dominant middle-income group, with strong spending power not only in terms of lifestyle domestically, but also internationally. This group’s quest for the finer things in life will transform the hospitality industry in countries such as Singapore and Macau:

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Wadzwanya, Faith Chivimbiso. "Managing small and medium enterprises using project management principles." Thesis, Cape Peninsula University of Technology, 2017. http://hdl.handle.net/20.500.11838/2652.

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Thesis (MTech (Business Administration (Entrepreneurship)))--Cape Peninsula University of Technology, 2017.<br>Although SMEs are aware of project management, it seems that a vast majority of firms are not actually well-informed about what project management is, and therefore, might not even be adhering to project management principles. Hence, the main objective of this study was to determine the extent to which SMEs (involved in construction, events and information technology and located in the Cape Metropolitan area in South Africa) apply project management principles. This study used a mixed

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Boubala, Helene Gesika Oumbahouin. "Risk management of SMMEs." Thesis, Cape Peninsula University of Technology, 2010. http://hdl.handle.net/20.500.11838/1723.

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Thesis (MTech (Internal Auditing))--Cape Peninsula University of Technology, 2010<br>Developing countries face the great challenge of balancing growth with equity and justice. Growth, in all its fairness, should translate into equitable opportunity for all, but as is observed, the distributional effect of growth often does not filter down to the majority of the socially and economically disadvantaged communities. It is imperative in these situations to embark on a process of developmental change to improve the quality of life of the majority of the disadvantaged community. South Africa u

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Parkhurst, Michael. "Founder succession in small businesses." Thesis, Pepperdine University, 2013. http://pqdtopen.proquest.com/#viewpdf?dispub=3556877.

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<p> The purpose of this study is twofold. The first is to replicate and expand on previous studies by Rubenson and Gupta (1992, 1996) who introduced a contingency model for the initial succession of an organization. The second purpose is to verify that their model is applicable to organizations that are substantially smaller than the original 54 Fortune 1000 companies that were studied. The researcher used a qualitative research methodology to answer the following research questions. 1. Is the Contingency Model of the Initial Succession proposed by Rubenson and Gupta (1996) transferable to org

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Koyagialo, Koyandome Freddy. "Small Business Survivability Beyond Five Years." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2554.

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The United States has a high failure rate of small businesses, with 30% of small business failing within the first 2 years. The objective of this case study was to explore strategies successful small business owners use to achieve profitability beyond 5 years. The purposive sample for this study included 4 owners of successful small businesses in Atlanta, Georgia, who have been in business for at least 5 years. The conceptual framework was built upon disruptive innovation and susceptibility theory. Data were collected through semistructured interviews and company documents. The analysis reveal

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Le, Roux Jacobus Petrus. "The influence of strategic management on successful small & medium businesses in the South African context." Thesis, Cape Technikon, 1998. http://hdl.handle.net/20.500.11838/1021.

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Thesis (MTech(Business Administration))--Cape Technikon, Cape Town, 1998<br>The importance of small and medium businesses, (SMB's), and specifically the important role that they perfonn in a country's national economy, have long been realized. In South Africa, the emphasis being placed on promoting small businesses in the government's GEAR strategy is an indication of how important small and medium businesses are regarded, even at national government level. Statistical evidence underlining the valuable contribution ofSME's is frequently quoted in the literature. The following stati

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Foley, P. "Marketing management policies and small businesses : An investigation of the factors contributing to small business success." Thesis, Leeds Beckett University, 1987. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.379432.

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Jenkins, Mark. "Subjective strategies for small business growth : an evaluation of the causal maps of small independent retailers." Thesis, Cranfield University, 1995. http://dspace.lib.cranfield.ac.uk/handle/1826/10031.

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This study concerns the issue of small business growth. It has been widely established that small business growth is important to a region, both economically and socially, most notably through the generation of employment. However, a number of studies have revealed that only a small proportion of small businesses generate this growth. There is a lack of understanding concerning the reasons why some small businesses grow and others do not. This study considers the subjective strategies of small business owner-managers as a basis for drawing comparisons between growers and non-growers. A causal

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Skandalakis, Alexandros. "Knowledge transfer between small manufacturing enterprises." Thesis, Cranfield University, 1999. http://dspace.lib.cranfield.ac.uk/handle/1826/3374.

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This thesis illustrates that didactic and gnostic practices, identified through a structured Knowledge Transfer Framework, can effect business improvement in Small and Medium-sized Enterprises. Small and Medium-sized Enterprises form a significant heterogeneous economic force. They strengthen the capacity of a country to generate employment and wealth for the general benefit of regional and national economies. The importance of SMEs in the prosperity of a society and their contribution to new job creation, coupled with the recognition that they seem to underperform, enhances the need to assist

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