Academic literature on the topic 'Management. Offshore outsourcing. Contracting out'

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Journal articles on the topic "Management. Offshore outsourcing. Contracting out"

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YALAHO, ANICET, and NAZMUN NAHAR. "THE ICT-SUPPORTED UNIFIED PROCESS MODEL OF OFFSHORE OUTSOURCING OF SOFTWARE PRODUCTION: EXPLORATORY EXAMINATION AND VALIDATION." International Journal of Innovation and Technology Management 06, no. 01 (2009): 59–96. http://dx.doi.org/10.1142/s0219877009001546.

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Various important benefits can be achieved through the successful management of offshore outsourcing. Numerous studies exist on outsourcing in general, yet the vast majority of extant literature on offshore outsourcing has dealt with information technology (IT) outsourcing from the client's perspective. Several frameworks, focusing on guiding information systems managers in relation to IT outsourcing, have been developed. However, none of these frameworks attempted to provide a holistic guideline to manage the entire process of offshore outsourcing of software production. There is a significan
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Igata, Masayo, Astrid Hendriksen, and Wim Heijman. "Agricultural outsourcing: A comparison between the Netherlands and Japan." Applied Studies in Agribusiness and Commerce 2, no. 1-2 (2008): 29–33. http://dx.doi.org/10.19041/apstract/2008/1-2/4.

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Outsourcing may well be a tool for increasing the efficiency of Japanese agriculture. However, outsourcing is not frequently used by Japanese farmers in their day-to-day management. This has resulted in a weakly developed market for agricultural contracting services. In order to take a closer look at the reasons for making use of outsourcing, a comparative study was carried out between the agricultural contracting sector in Japan and that in the Netherlands, where agricultural outsourcing is a regular practice. In the Netherlands, especially small, diversified farms that lack sufficient labour
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Khosrowpour, Mehdi, Girish H. Subramanian, John Gunderman, and Al Aber. "Managing Information Technology With Outsourcing: An Assessment Of Employee Perceptions." Journal of Applied Business Research (JABR) 12, no. 3 (2011): 85. http://dx.doi.org/10.19030/jabr.v12i3.5815.

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<span>Outsourcing is the contracting out of all or part of a companys information systems functions to outside parties. This research provides preliminary findings on the perceptions of IS (Information Systems) professionals on outsourcing. The findings of this study indicate that in order to effectively deal with the human aspects of outsourcing, management must understand what perceptions exist within the employee ranks and develop a plan which addresses employee needs and perceptions. Such a management action plan is presented in this paper.</span>
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Feakins, Melanie. "Off and Out: The Spaces for Certification—Offshore Outsourcing in St Petersburg, Russia." Environment and Planning A: Economy and Space 39, no. 8 (2007): 1889–907. http://dx.doi.org/10.1068/a38159.

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The offshore outsourcing of software-production services to places outside of the established networks in well-developed core economies is a dynamic and topical aspect of contemporary reorganizations in the software-development industries. Software production and related information technology services are outsourced to firms offshore or, more specifically, to places where labor skills appropriate to these industries are available at lower costs. Notable offshore destinations include: India, Russia, Ireland, Israel, Romania, and Ukraine, among several others. The offshore outsourcing of softwa
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Mishra, Debasisha, and Biswajit Mahanty. "Business knowledge requirements and onsite offshore work division in Indian software outsourcing projects." Strategic Outsourcing: An International Journal 8, no. 1 (2015): 76–101. http://dx.doi.org/10.1108/so-10-2014-0025.

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Purpose – The purpose of the paper is to find out the knowledge requirements and its effect on both onsite and offshore project work division for development, re-engineering and maintenance projects in Indian outsourcing software industry in different phases of software development. Design/methodology/approach – This study employs an expert interview approach in Indian software industry to find out knowledge requirement for project execution and division of work between onsite and offshore locations. The requisite data were collected through expert interviews and direct observations. Findings
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Mori, Anna. "The impact of public services outsourcing on work and employment conditions in different national regimes." European Journal of Industrial Relations 23, no. 4 (2017): 347–64. http://dx.doi.org/10.1177/0959680117694272.

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This article examines the impact of outsourcing of public services on employment relations and working conditions in three countries: Italy, the United Kingdom and Denmark. It presents six matched case studies and investigates whether contracting out by public administrations causes a market-driven convergence across national boundaries or whether cross-country differences endure. Although outsourcing blurs the organizational boundaries between public and private sectors everywhere, making terms and conditions of employment fragmented and less protected, distinct structures and legacies of nat
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Hall, R. "Outsourcing, Contracting-out and Labour Hire: Implications for Human Resource Development in Australian Organizations." Asia Pacific Journal of Human Resources 38, no. 2 (2000): 23–41. http://dx.doi.org/10.1177/103841110003800203.

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Johnson, Austin P., Nehemia Geva, and Kenneth J. Meier. "Can Hierarchy Dodge Bullets? Examining Blame Attribution in Military Contracting." Journal of Conflict Resolution 63, no. 8 (2019): 1965–85. http://dx.doi.org/10.1177/0022002718824984.

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The increased outsourcing of national security endeavors to private military companies (PMCs) raises questions concerning public evaluations of their performance and the extent to which government officials are held accountable. We use a survey experiment to test public blame attribution associated with a failed military operation that was conducted by either regular or private military personnel. Our findings suggest that there are multiple mediating pathways in the process of attributing blame in foreign policy. Furthermore, our findings suggest that contracting out military functions to a P
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McIvor, Ronan. "An analysis of the application of process improvement techniques in business process outsourcing." International Journal of Quality & Reliability Management 33, no. 3 (2016): 321–43. http://dx.doi.org/10.1108/ijqrm-04-2014-0045.

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Purpose – The purpose of this paper is to enhance the understanding of the application of process improvement techniques (PITs) in the business process outsourcing (BPO) process. The paper focuses on how PITs impact the BPO process, and identifies a number of key enablers of applying PITs in the BPO process. Design/methodology/approach – The paper employs a case study approach. In-depth case study analysis of a number of organisations that have employed a number of PITs in BPO is carried out. Findings – The findings support current literature that highlights the importance of formal contractin
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Muehlberger, Ulrike. "Hierarchical Forms of Outsourcing and the Creation of Dependency." Organization Studies 28, no. 5 (2007): 709–27. http://dx.doi.org/10.1177/0170840607078119.

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The focus of this paper is outsourcing activities, where the contracting worker is formally self-employed but the conditions of work are similar to those of employees. It is argued that the outsourced workers are dependent on or integrated into the firm for which they work. We investigate the mechanisms by which firms mix governance structures and give evidence of how these `hierarchical' forms of outsourcing create dependency. The key argument of this paper is that firms have established governance structures based on markets, hierarchies and self-enforcing relational contracts so that they a
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Dissertations / Theses on the topic "Management. Offshore outsourcing. Contracting out"

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Chan, Kit-bong. "A study of contract management process and performance for outsourcing contracts." Click to view the E-thesis via HKUTO, 2009. http://sunzi.lib.hku.hk/hkuto/record/B42555243.

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Yu, Huayang. "Essays on global outsourcing and innovation /." View abstract or full-text, 2007. http://library.ust.hk/cgi/db/thesis.pl?ECON%202007%20YU.

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Hou, Huiying, and 侯慧莹. "An examination of facilities management service outsourcing relationships." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2013. http://hdl.handle.net/10722/193428.

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Facilities management (FM) is a fast emerging industry and a field that deserves a far greater degree of academic inquiry. The common practice of FM service outsourcing and the lack of a theoretical unpinning create a gap in the field of FM. This study is initiated by the phenomena in FM service outsourcing: the frequent change in service providers appears to be common in FM service outsourcing. This urges a study on the outsourcing relationship in the field of FM. The issues that influence FM service outsourcing relationships vary according to different economic climates, organizational reso
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Wachira, Wanjungu. "The effects of outsourcing practices conducted by organisations in Nairobi." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/4988.

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The purpose of this study is to investigate the relationship between outsourcing and development in Nairobi. The key research question for this study is what are the impacts of outsourcing practices conducted by organisations in Nairobi? Data were obtained from questionnaires distributed in December 2010. A total of 85 profit-making firms in Nairobi with a sample of 165 management employees were selected for this study. The empirical findings obtained relate to four outsourcing theories. Transaction Cost Analysis (TCA) Theory focuses on the cost savings that result from outsourcing. Agency Out
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De, Jongh Henk. "Information technology outsourcing." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53467.

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Thesis (MBA)--Stellenbosch University, 2003.<br>ENGLISH ABSTRACT: The study project examines the concept of information technology (IT) outsourcing to external service providers. It is a relatively new concept in the South African scenario and there are many risks associated with the process that can cause a company to loose large amounts of money if outsourcing is not done right. The study project will aim to examine the most important aspects regarding IT outsourcing in order to reduce the risks associated with the process. The definition of IT outsourcing is the practice of transferr
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Smith, Michael Alan. "An empirical investigation of the determinants of information systems outsourcing." Diss., Georgia Institute of Technology, 1998. http://hdl.handle.net/1853/29455.

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Ramohai, Thakane Thabitha. "The behavioural and attitudinal outcomes of outsourcing." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/10329.

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The study sought to investigate the impact outsourcing had on behaviours and attitudes of remaining employees after outsourcing. It was important to investigate this problem as there was a growing perception that outsourcing could reduce organisational commitment, employee engagement, job performance and threatens career factors in the company. The objective of the study was to contribute towards the understanding of outsourcing as a business strategy in order for managers to implement it and manage it accordingly. The sample consisted of a 100 junior to senior staff members from different com
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Szeto, Suet-man Helen. "Outsourcing of contract management and works supervision of road network maintenance in Highways Department." Hong Kong : University of Hong Kong, 2002. http://sunzi.lib.hku.hk/hkuto/record.jsp?B25139964.

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Chan, Wai-keung Jimmy. "Outsourcing public service delivery a study of public estate management in Hong Kong /." Click to view the E-thesis via HKUTO, 2004. http://sunzi.lib.hku.hk/hkuto/record/B31967462.

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Kroes, James R. "Outsourcing of supply chain processes [electronic resource] : evaluating the impact of congruence between outsoursing drivers and competitive priorities on performance /." Available online, Georgia Institute of Technology, 2007, 2007. http://etd.gatech.edu/theses/available/etd-05152007-122941/.

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Thesis (Ph. D.)--Management, Georgia Institute of Technology, 2008.<br>Soumen Ghosh, Committee Chair ; Lawrence James, Committee Member ; Vinod Singhal, Committee Member ; Ravi Subramanian, Committee Member ; Jeff Stratman, Committee Member.
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Books on the topic "Management. Offshore outsourcing. Contracting out"

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1948-, James Barry, ed. The outsourcing manual. Gower, 1996.

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Outsourcing and offshoring: Critical perspective on business and management. Routledge, 2013.

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Ravi, Kalakota, ed. Offshore outsourcing: Business models, ROI and best practices. Mivar Press, 2004.

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1950-, Young Allie, ed. Multisourcing: Moving beyond outsourcing to achieve growth and agility. Harvard Business School Press, 2006.

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Krueger, Lisa. Does outsourcing harm America? Greenhaven Press, 2010.

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The offshoring of engineering: Facts, unknowns, and potential implications. National Academies Press, 2008.

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Krueger, Lisa. Does outsourcing harm America? Greenhaven Press, 2010.

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1971-, Sharma Ajay, ed. The Services Shift: Seizing the Ultimate Offshore Opportunity. FT Press, 2009.

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Kobayashi-Hillary, Mark. Outsourcing to India: The Offshore Advantage. Springer Berlin Heidelberg, 2004.

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Avinash, Vashistha, ed. The offshore nation: Strategies for success in global outsourcing and offshoring. McGraw-Hill, 2006.

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Book chapters on the topic "Management. Offshore outsourcing. Contracting out"

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Mirani, Rajesh. "Client-Vendor Relationships in offshore Applications Development." In IT Outsourcing. IGI Global, 2010. http://dx.doi.org/10.4018/978-1-60566-770-6.ch031.

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This article presents an evolutionary framework for the establishment and progression of client-vendor relationships in the context of offshore applications development. It is argued that such a relationship typically begins as a cost-reduction exercise, with the client contracting out simple, structured applications to one or more offshore vendors. Over time, the client assigns increasingly complex applications to selected vendors and cultivates loose, trust-based, networklike relationships with them. As offshore applications continue to evolve and become business-critical, the client may seek to regain control by establishing a command-based hierarchy. This may be achieved through part or full ownership of a vendor organization or by starting a captive offshore subsidiary. Thus, the initial client objective of cost reduction ultimately is displaced by one pertaining to risk control. Pertinent prior research is used to justify the proposed framework. This is followed by a case study that describes how a specialty telecommunications company is pursuing just such an evolutionary path.
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Gottschalk, Petter. "Offshore IT Outsourcing." In E-Business Strategy, Sourcing and Governance. IGI Global, 2006. http://dx.doi.org/10.4018/978-1-59904-004-2.ch012.

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The shifting geography of business processes can de defined as the third wave of geography-related change in the design and operation of corporations. During the first wave, the improving transportation infrastructure of the 20th century enabled corporations to seek effective production capabilities in increasingly far-flung locations that provided access to new markets and tangible resources — land, local factories, mines, and production workers. During the second wave, as capital markets became global and interconnected in the latter half of the 20th century, corporations began to capitalize on vibrant global financial markets for both debt and equity. Now we are in the midst of a third wave — in which digitized business processes like order processing, billing, customer service, accounts and payroll processing, and design and development can be carried out without regard to physical location (Venkatraman, 2004). According to Kaiser and Hawk (2004), all executives need to explore offshore outsourcing. Competitors’ use, or perceived use, makes evaluation inevitable. Even IT organizations that choose not to use offshore companies must be able to convince their senior management that they have carefully considered the option. Those who do choose to outsource need to decide how they want to work with an offshore organization.
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Pai, Arjun K. "Emerging Legal Challenges in Offshore Outsourcing of IT-Enabled Services." In IT Outsourcing. IGI Global, 2010. http://dx.doi.org/10.4018/978-1-60566-770-6.ch066.

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The practice of information systems/information technology (IS/IT) outsourcing is a major issue which has received much attention, as shown by the extensive literature on the topic. However, most works on outsourcing have focused on theoretical topics, and there are but a few empirical, quantitative studies. This chapter presents an empirical study of IS/IT outsourcing in Spain, which has been conducted along the lines of prior research carried out in different countries, and which focuses on the types, functions and targets of outsourcing contracts. We also attempt to examine the influence that this practice may have on the organizations’ management structure. A survey carried out on 530 Spanish firms has shown that 50% of Spanish large firms have outsourced part of their IS/IT, whereas outsourcing is practiced by 20% of medium-sized enterprises. Finally, it has been observed that the most frequently outsourced activities in Spain are hosting and Internet-related services.
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Cockrell, Susan, Terry Stringer Damron, Amye M. Melton, and Alan D. Smith. "Offshoring IT." In Advanced Methodologies and Technologies in Business Operations and Management. IGI Global, 2019. http://dx.doi.org/10.4018/978-1-5225-7362-3.ch086.

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Offshore outsourcing basically describes the practice of contracting to outside vendors in another country, especially in cases where the client company has no direct ownership. This operational strategy of low-cost, global expansion and the increased capability of vendors in India, China, the Philippines, South Korea has opened a great number of avenues of traditional organizational functions of IT. Such functions as software development, call centers, and accounting are typically offshored. Since the late 1990s, offshore outsourcing has included more sophisticated finance and accounting functions, beyond that of simple data input and transactions. Offshore finance and accounting outsourcing is especially becoming an attractive option for many companies. The obvious benefits are gaining access to scarce and valuable skills, cutting costs, and domestic and global achieving competitiveness. However, there are risks as well. A relatively balanced approach of benefits and risks are discussed in this chapter.
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Rouse, Anne. "An Overview of IT Outsourcing in Public-Sector Agencies." In IT Outsourcing. IGI Global, 2010. http://dx.doi.org/10.4018/978-1-60566-770-6.ch016.

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For the past 15 years, governments in the developed, Western world have been contracting out, or outsourcing, services as a key part of publicsector reforms. Outsourcing has been argued to lead to cost savings, improved discipline, better services, access to scarce skills, and the capacity for managers to focus more time on the core business of their organizations (Domberger, 1998). Government outsourcing initiatives have encompassed a range of services, but given the large sums of money invested in IT assets, the outsourcing of IT services (IT outsourcing, or ITO) has been a major initiative for many agencies. Lacity and Willcocks (1998, p. 3) defined ITO as “handing over to a third party [the] management of IS/IT assets, resources and/or activities for required results.” For public-sector outsourcing, this handover is usually made by way of a competitive tender. Case studies have reported ITO successes and failures (e.g., Currie &amp; Willcocks, 1998; Rouse &amp; Corbitt, 2003; Willcocks &amp; Currie, 1997; Lacity and Willcocks, 2001; Willcocks &amp; Kern, 1998), but much of the evidence presented to public-sector decision makers to justify this reform is anecdotal and unsystematic, and when investigated in depth, does not necessarily support widespread conclusions.
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Paiu, Arjun K., and Subhajit Basu. "Emerging Legal Challenges in Offshore Outsourcing of IT-Enabled Services." In Global Information Technologies. IGI Global, 2008. http://dx.doi.org/10.4018/978-1-59904-939-7.ch249.

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The practice of information systems/information technology (IS/IT) outsourcing is a major issue which has received much attention, as shown by the extensive literature on the topic. However, most works on outsourcing have focused on theoretical topics, and there are but a few empirical, quantitative studies. This chapter presents an empirical study of IS/IT outsourcing in Spain, which has been conducted along the lines of prior research carried out in different countries, and which focuses on the types, functions and targets of outsourcing contracts. We also attempt to examine the influence that this practice may have on the organizations’ management structure. A survey carried out on 530 Spanish firms has shown that 50% of Spanish large firms have outsourced part of their IS/IT, whereas outsourcing is practiced by 20% of medium-sized enterprises. Finally, it has been observed that the most frequently outsourced activities in Spain are hosting and Internet-related services.
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Agrawal, Soni, Kishor Goswami, and Bani Chatterjee. "Performance of Firms." In Management Science, Logistics, and Operations Research. IGI Global, 2014. http://dx.doi.org/10.4018/978-1-4666-4506-6.ch017.

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With the evolution of information technology, firms offshore outsource services to developing and low service cost countries to have cost as well competitive advantages. This is a growing practice, but there has been limited empirical attention in understanding the outsourcing phenomenon, particularly from the perspective of service provider firms that execute important business processes for their overseas clients. This shows the need to study the factors that play a significant role in the growing trend to outsource and why only a few service provider firms report success. In this chapter, the authors try to find factors that influence performance of service provider firms. Multiple regressions using four indicators of firm performance are carried out to see the influence of certain factors on Information Technology Enabled Service (ITES) firms’ performance.
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Rouse, Anne C. "An Overview of IT Outsourcing in Public-Sector Agencies." In Handbook of Research on Public Information Technology. IGI Global, 2008. http://dx.doi.org/10.4018/978-1-59904-857-4.ch060.

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For the past 15 years, governments in the developed, Western world have been contracting out, or outsourcing, services as a key part of publicsector reforms. Outsourcing has been argued to lead to cost savings, improved discipline, better services, access to scarce skills, and the capacity for managers to focus more time on the core business of their organizations (Domberger, 1998). Government outsourcing initiatives have encompassed a range of services, but given the large sums of money invested in IT assets, the outsourcing of IT services (IT outsourcing, or ITO) has been a major initiative for many agencies. Lacity and Willcocks (1998, p. 3) defined ITO as “handing over to a third party [the] management of IS/IT assets, resources and/or activities for required results.” For public-sector outsourcing, this handover is usually made by way of a competitive tender. Case studies have reported ITO successes and failures (e.g., Currie &amp; Willcocks, 1998; Rouse &amp; Corbitt, 2003; Willcocks &amp; Currie, 1997; Lacity and Willcocks, 2001; Willcocks &amp; Kern, 1998), but much of the evidence presented to public-sector decision makers to justify this reform is anecdotal and unsystematic, and when investigated in depth, does not necessarily support widespread conclusions.
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