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Dissertations / Theses on the topic 'Management process'

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Published: 4 June 2021
Last updated: 31 May 2022

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1

Spurný, Petr. "Optimalizace procesů poskytování vzdělávání ve státní organizaci." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-114361.

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The main topic of thesis is process management and its optimization. Thesis provides the necessary theoretical background which describes the advantages and disadvantages process management over functional management and describes important concepts tied to processes and process management. The thesis applies these theoretical findings to a specific department of a state organization that provides informal education to various target groups. The work identifies current processes, provides the process model and an accurate description. The following section is based on an analysis of the current process model to create a completely new model. This new process model optimizes the processes in the department.
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2

Verner, Jan. "Metriky procesů vývoje softwaru." Master's thesis, Vysoké učení technické v Brně. Fakulta informačních technologií, 2009. http://www.nusl.cz/ntk/nusl-236681.

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The importance of processes is growing. Processes are integrated into many areas of human work, where they help to organize all activities. This thesis aims on statistical approach to process behavior analysis. There are mentioned the basic process management issues in the beginning of this thesis. The main focus is on the techniques used during process analysis. There are mentioned approaches that are used to easily and effectively assess process behavior using process behavior charts and how to deduce proper steps from the analysis results to improve the process. The last part of this thesis is dedicated to practical analysis of real process behavior data using implemented solution. The results show common usability of statistical methods and approaches to process analysis.
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3

Polyakov, Denis, and Willi Gründer. "Design Process Management." TUDpress - Verlag der Wissenschaften GmbH, 2012. https://tud.qucosa.de/id/qucosa%3A29486.

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Aus der Einleitung: "Arbeitsabläufe werden in der Regel durch eine jahrzehntelange Praxis geprägt. Eine Vielzahl von individuellen Gewohnheiten und Aspekten bildet oft eine hermetische Abgrenzung gegenüber allen Versuchen, organisatorische Veränderungen herbeizuführen. Dies gilt in besonderem Maße für die Konstruktion. Die unvoreingenommene Betrachtung heutiger Konstruktionsabläufe lässt uns feststellen, dass der Arbeitsprozess an sich seit Anbeginn vor vielen tausend Jahren fast unverändert geblieben ist. Abgesehen von einer Reihe mehr oder weniger voneinander isolierter Computer-Aided Software-Tools, die den Konstrukteur bei der Modellierung, Simulation und Datenspeicherung unterstützen, bekommt er keine weiteren Hilfestellungen. Eine Ausnahme bilden hier automatisierte Verfahrensketten, die auf der Basis fest definierter Produktmodelle in parametrisierten Verfahren Fertigungsunterlagen automatisch erstellen können. Prozessorientiert sind auch neuere Benutzeroberflächen zur Kopplung von Simulationsanwendungen. Hiermit können Anwendungen über mehrere Softwareapplikationen hinweg geschaffen werden (ModelCenter, modeFrontier). Das Wissensmanagement hingegen ist so gut wie gar nicht in die Abläufe integriert, lässt man die Fülle der Freigabeprozeduren einmal außen vor."
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4

Polyakov, Denis, and Willi Gründer. "Design Process Management." Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden, 2017. http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-228289.

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Aus der Einleitung: "Arbeitsabläufe werden in der Regel durch eine jahrzehntelange Praxis geprägt. Eine Vielzahl von individuellen Gewohnheiten und Aspekten bildet oft eine hermetische Abgrenzung gegenüber allen Versuchen, organisatorische Veränderungen herbeizuführen. Dies gilt in besonderem Maße für die Konstruktion. Die unvoreingenommene Betrachtung heutiger Konstruktionsabläufe lässt uns feststellen, dass der Arbeitsprozess an sich seit Anbeginn vor vielen tausend Jahren fast unverändert geblieben ist. Abgesehen von einer Reihe mehr oder weniger voneinander isolierter Computer-Aided Software-Tools, die den Konstrukteur bei der Modellierung, Simulation und Datenspeicherung unterstützen, bekommt er keine weiteren Hilfestellungen. Eine Ausnahme bilden hier automatisierte Verfahrensketten, die auf der Basis fest definierter Produktmodelle in parametrisierten Verfahren Fertigungsunterlagen automatisch erstellen können. Prozessorientiert sind auch neuere Benutzeroberflächen zur Kopplung von Simulationsanwendungen. Hiermit können Anwendungen über mehrere Softwareapplikationen hinweg geschaffen werden (ModelCenter, modeFrontier). Das Wissensmanagement hingegen ist so gut wie gar nicht in die Abläufe integriert, lässt man die Fülle der Freigabeprozeduren einmal außen vor."
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5

Martinovová, Nikola. "NPM: Optimization of purchasing process." Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-192395.

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The theoretical part will be focused on presenting information within the process management. Some of the pieces of this theoretical information will be were slightly modified by internal Continental procedures and applied in the practical part of the thesis in order to redesign current purchasing process of non production material. The contents of the practical part of this thesis are the analysis of the current purchasing process of non-production material in the plant of Continental. The intention is to identify the waste and obstacles in the process. The main target is to improve the process in consideration of efficiency, lead time reduction and, if applicable, cost savings. Once the waste in the process is identified, the 100% value added ideal state is going to be developed, under consideration of implementing the improvements, which have been identified in the current state. Based on the differences between the current state and the ideal state of the process, the future state is going to be mapped.
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6

Dahlin, Gunnar. "Process Maturity : A Component of Process Management." Licentiate thesis, Luleå tekniska universitet, Industriell Ekonomi, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-62274.

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To be able to meet an increased competition through for instance globalization, and shorter product lifecycles, focus on performance control is central for organizations, where for instance processes and stakeholder orientation are central when continuously improving the operation of the organization. The purpose of this thesis is to contribute to the knowledge of how process maturity can be linked to process management. The following research questions have been formulated:  How does process theories relate to the integration of management systems?  How are process theories used within the field of process maturity? Which are the key elements in a process maturity model? Regarding the first research question a literature review was conducted in order to find out how organizations are working with integration of management systems. The main focus of this study was how integration of management systems relates to processes and stakeholder involvement. Secondly a literature review has been conducted on the concept of process maturity. The main aim was to find maturity models focusing on processes and process management, examine the structure of the maturity models used and explore how process management is described within different maturity models. Thirdly a conceptual model for measuring process maturity has been constructed. The content of this model has mainly been based on findings from the literature review conducted on articles on process maturity as well as a literature review of Process Management literature.
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7

Vozáb, Václav. "Process analysis of department of management and real estate management of supermarket company." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-142176.

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This thesis deals with realization of process analysis of department of management and real estate managnement of a supermarket company. The goal of this work, addressed in the practical part, is to map the processes in terms of business process diagrams with description of these processes, identify potential inconsistencies and eventually recommend a revision of current documents. The theoretical part explains the concepts of process management, process, process analysis and procedure of mapping process. There are also described and evaluated basic methods and standards for process modeling.
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8

Floriánová, Radka. "Identification And Efficiency Assessment In A Selected Corporation." Master's thesis, Vysoká škola ekonomická v Praze, 2007. http://www.nusl.cz/ntk/nusl-3994.

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This dissertation deals with identification, classification and efficiency assessment in general and is later on applied to Wüstenrot - Building and Loan Association, a.s. Process is the core unit of the procedural type of Organization Management. Therefore, the Building and Loan Asociation defines the key processes and proceeds to the process mapping at the selected detail level. In the first place, this concerns the corporational detail level. Secondly, processes of Customer Satisfication are elaborated. These processes make a synergic effect and cause most valuable benefits providing the fact they are controlled. This means the Corporation Management has to reflect to the outcomes of the Process Efficiency Assessment. Every single process is described from the current situation point of view. Subsequently, proposals are made to improve its efficiency assessment.
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9

Fajt, Bohumír. "Nástroj pro management procesů na platformě SharePoint." Master's thesis, Vysoké učení technické v Brně. Fakulta informačních technologií, 2012. http://www.nusl.cz/ntk/nusl-236509.

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This Master's thesis is concerned with the creation of a tool for the management of processes on the SharePoint platform. It is aimed at creating an application which will support the search for new opportunities on the market and creation of blue oceans. It will provide its users with support and guidance throughout the process.
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10

Palmberg, Klara. "Experiences of process management /." Luleå, 2005. http://epubl.luth.se/1402-1757/2005/74.

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11

Runge, Torsten, and Kondragunda Narendra. "Teamcenter Simulation Process Management." Technische Universität Chemnitz, 2018. https://monarch.qucosa.de/id/qucosa%3A21532.

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Manage your simulation processes, data, tools and workflows The pressure to shorten time-to-market while improving product performance and quality is driving the increased use of simulation throughout the product lifecycle. However, without some form of simulation data management, simulation itself can become a process bottleneck. The Teamcenter simulation process management solution has been specifically designed to help you get control of your simulation data and processes in the context of an overall product lifecycle management (PLM) system. With Teamcenter, you can avoid common problems such as analyses being performed on obsolete data, poor visibility to simulation results, and results arriving too late to influence design direction. You can efficiently manage and share complex product simulations so they are available to all product decision-makers across your business.
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12

Hägglund, Andreas. "Geo-process lookup management." Thesis, Luleå tekniska universitet, Datavetenskap, 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-60405.

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This thesis presents a method to deploy and lookup applications and devices based on a geographical location. The proposed solution is a combination of two existing technologies, where the first one is a geocode system to encode latitude and longitude coordinates, and the second one is a Distributed Hash Table (DHT) where values are stored and accessed with a $<$key,value$>$ pair. The purpose of this work is to be able to search a specific location for the closest device that solves the user needs, such as finding an Internet of Things (IoT) device. The thesis covers a method for searching by iterating key-value pairs in the DHT and expanding the area to find the devices further away. The search is performed using two main algorithm implementations LayerExpand and SpiralBoxExpand, to scan the area around where the user started the search. LayerExpand and SpiralBoxExpand are tested and evaluated in comparison to each other. The comparison results are presented in the form of plots where both of the functions are shown together. The function analysis results show how the size of the DHT, the number of users, and size of the search area affects the performance of the searches.
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13

Prokop, Jan. "Business Process Management - Methodologies." Master's thesis, Vysoká škola ekonomická v Praze, 2008. http://www.nusl.cz/ntk/nusl-6276.

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The main objective of this thesis is to map some of the business process management, business process reengineering methodologies and compare it according to several criteria. Part of this thesis is survey of the state of business process management in Czech Republic and Hungary.
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14

Šipka, Ladislav. "Implementace procesu Configuration management." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-75832.

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The aim of this Thesis is to describe the practical implementation of process management in terms of Configuration Management process and subsequent implementation support tool, configuration and management database, focusing on describing and identifying particular steps needed for the definition and implementation process and the subsequent selection and implementation support tools. As an initial base of this Thesis I have used the practical experience of projects focusing on the definition and implementation of process management and subsequent implementation support tools, in which I acted in the role of the Configuration Manager. It means I assisted at course of entire projects. The Thesis focuses mainly on my run and defined Configuration Management process and describes the process and importance of various activities leading to the successful establishment of a process into practice, including identified problems and some of their solutions. The result of this Thesis should approach introducing one of the process of family ITIL v. 2 to practice and subsequent leading to the selection and implementation of the configuration and management database, as a major output of this process.
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15

Galicia, Moreno Marcell Andrés, and Coronado Holly Christie Salas. "Mejora del proceso administrativo a través de Lean Office - Kaizen: un caso de estudio en una empresa peruana de servicios." Bachelor's thesis, Universidad Peruana de Ciencias Aplicadas (UPC), 2020. http://hdl.handle.net/10757/653025.

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El pensamiento Lean ha limitado históricamente su aplicación a la mejora de procesos manufactureros, con el fin de lograr eficiencias a través de la reducción de desperdicios. Sin embargo, los avances en la aplicación de dicho pensamiento en diferentes entornos han sido escasos, dejando este campo de investigación como una oportunidad de extender la literatura de la filosofía Lean. El propósito de este proyecto, es mejorar procesos administrativos empleando la variante de la filosofía lean conocida como Lean Office. En el desarrollo, se analizó los principales procesos administrativos de una empresa del rubro de servicios financieros, a fin de entender cuáles son los desperdicios del proceso, qué actividades que agregan valor y cómo funciona el flujo de la información. En la propuesta, se ha desarrollado un modelo basado en Lean Office Kaizen, teniendo como objetivo la eliminación continua de desechos y actividades que no generan valor para lograr un proceso más esbelto, ganando mayor competitividad y reduciendo costos.
Lean thinking has historically been applied in the improvement of manufacturing processes, in order to achieve efficiencies through the reduction of waste. However, progress in the application of such thinking in other environments has been limited, leaving this field of research as an opportunity to expand the literature of Lean philosophy. The purpose of this research project is to improve administrative processes using the variant of the Lean philosophy known as Lean Office. In the development, the main administrative processes of a company in the financial services sector were analyzed, in order to understand what the processes wastes are, the activities that add value and the flow of information. In the proposal, a model based on Lean Office Kaizen has been developed, aiming at the continuous elimination of waste and activities that do not generate value to achieve a leaner process, gaining greater competitiveness and reducing costs.
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16

Šafránek, Jakub. "Zamezení ztráty znalostí v organizaci pomocí reengineeringu procesu." Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-193293.

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The goal of thesis is to find a solution of a problem in organization Colour Group s. r. o. This problém consists in repeated loss of knowledge and apply the solution to specific business venture. The solution is in clearly defined procedures of implemented processes and installation an elements of a knowledge management. The main tool of this solution will leveraging existing ICT options. Outputs of this thesis mainly consist mapping and graphical representation of the processes involved and the design of a new proces The methodology used in this thesis is mainly based on the methodology of reengineering by T. Davenport and is complemented by additional indicators like: calculation of declarative knowledge, which used the workers, and that the organization will lose if the process of reengineering not happen.
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17

Platt, David Geoffrey. "Process modelling and process support environments for design management." Thesis, University of Bristol, 1994. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.259516.

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18

Koskinen, P. (Pentti). "Decision-making process on field technology for process management." Doctoral thesis, University of Oulu, 2000. http://urn.fi/urn:isbn:9514257855.

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Abstract Intelligent field technology is being developed for the management of industrial processes, but its development and diffusion have met with problems. This research looks at the problem area from the perspective of industrial decision-makers and end users. The lowest level of process management consists of various electrical, pneumatic and hydraulic devices, using analog and digital signals. In this research the term 'field technology' refers to instrumentation and electrical devices, the communication between them, alarm and registration devices, programs, functions and process management methods. Important concepts in this connection are distribution, availability performance, usability, feasibility and degree of automation. Decision-making and hermeneutical methodologies have been used as research strategies. The leading idea is to provide support to industrial decision-makers and end users involved in the design and planning of processes, field technology and management systems. The research strategy is applied in all parts of the research: methods, historical review, decision-making support model and criteria, and when studying the diffusion of innovations. The objective is to experimentally verify the decision-making models. This was accomplished by means of multiple-choice questionnaires, example and case process surveys, and by collecting information on intelligent field technology. The target group of the research consisted of 50 decision-makers and end users from 20 factories, and the response percentage varied from 28% to 47%. The study of the example and case processes contains contributions from 13 key persons from the factories. Field technology knowledge has been obtained from a number of experts and sources. The results have been employed to verify the current multivariable decision-making model and its technological and economic subcriteria and decision-making criteria (1), as well as the expanded multivariable decision-making model based on the features of intelligent field technology (2). The most significant parameters of the example processes are described (3). The typical characteristics, operations, input and output materials of the case processes and their parameters are examined and assessed (4). A proposal for intelligent field technology solutions will also be made (5). The decision-making support model is an excellent tool in situations involving technological changes. The current set of decision-making criteria will have to change and expand due to the concepts, operations and changes introduced by new, intelligent field technology. Changes will occur in the communication protocol interfaces, in the data processing of field devices, in diagnostic operations and operation management. Suitable decision-making tools include development and decision databases, lifelong learning, human and electronic information networks, the decision-making support model, and benchmarking. In the future, investments will focus on the acquisition and maintenance of field technology. Intelligent field technology is more expensive, and thus automation design requires more economic and human resources during the diffusion phase; its economic benefits will become more apparent when it gains more ground and the users' skills and expertise increase. Industrial enterprises must actively seek to promote the diffusion of innovations. The current research has also brought up numerous topics that would merit further research.
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19

Mokahhal, Mohamed Anis. "A Business Process Management Methodology for Care Process Monitoring." Thesis, Université d'Ottawa / University of Ottawa, 2016. http://hdl.handle.net/10393/35024.

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Reporting patient states is considered an important part of care process monitoring in the hospital to efficiently monitor how well the health care system is performing. Monitoring care processes with enough fine-grained detail to precisely track wait states and service states in order to reduce wait times and improve their quality of care are challenging. Business Process Management (BPM) technology is used to bring care processes online, but there is no clear methodology on how to integrate performance management into BPM tools in a systematic matter that is effective, and minimizes complications and development costs. This thesis proposes a BPM methodology for care process monitoring that structures how to integrate performance monitoring into BPM. The major contribution of this thesis includes a generic methodology for care processes monitoring that describes how to structure and instrument a business process model for systematic care process monitoring which includes support for handoff points between organizations where many wait-time bottlenecks occur. It also includes a prototype implementation based on an existing case study based on a real cardiology care process from an Ontario hospital. Our results are evaluated using three different prototypes based on this same care process. The research methodology for the thesis is based on Design-Science research.
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20

Wu, Song. "IT tool for construction process management, process protocol toolkit." Thesis, University of Salford, 2004. http://usir.salford.ac.uk/26970/.

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The Latham (1994) and Egan (1998) reports identified fragmentation, poor co-ordination and communication as major weaknesses in the UK construction industry. The Generic Design and Construction Process Protocol has been developed to address these problems and help the industry to improve their business. The need for an IT solution to combat the obstacles and problems in implementing the Process Protocol in the industry has emerged. This PhD research focuses on developing an IT solution to support and help the implementation of the Generic Design and Construction Process Protocol to enable the fundamental change in the construction industry. The IT solution, named The Process Protocol Toolkit, aims to assist the creation of the process model and to manage the information of the project based on the Process Protocol framework. The Process Protocol Toolkit is composed of a Process Protocol Map Creation Tool and a Process Information Management Tool. The first tool will automate the process map creation process by using the Process Protocol as a framework and allow users to create and customise their specific project process map, and the second aims to manage and develop project information based on the project process. It will enable the construction managers to understand the construction process and facilitate the management of the construction process. The prototype of the Process Protocol Map Creation Tool is developed incorporating this research. Literature Reviews are used to understand the Process Protocol, process modelling and construction IT development. A questionnaire is employed to establish the IT usage and awareness within the industry. Information associated with the Process Protocol framework is modelled by a data modelling technique and transferred into a relational database. Subsequently, the data model is used in the development of the prototype of the Process Map Creation Tool to automate the process map production. A series of web based project information management systems are reviewed to identify the requirements of the project management system. The solution for knowledge integration with the Process Information Management tool is proposed for future development. The main contribution of this research is the establishment of the data model of the Process Protocol framework and the development of the Process Protocol map creation tool. It demonstrates how the Process Protocol framework can be customised and integrated into the project information system. The secondary contribution is the IT framework for knowledge based construction project information system. The framework of the system is demonstrated and validated through workshops and questionnaire. The concept of process driven project information system has also been taken by a software firm for their future product development.
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Cai, Qiying Kiki, and 蔡棋瑛. "Business process model for process improvement: an investigation of the tendering process in aconstruction company." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2007. http://hub.hku.hk/bib/B38936380.

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22

Laitinen, Jarmo. "Model based construction process management." Doctoral thesis, Stockholm : Tekniska högsk, 1998. http://www.lib.kth.se/abs98/lait0914.pdf.

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23

Redlein, Alexander. "Facility management : business process integration /." Hamburg : Diplomica, 2004. http://www.gbv.de/dms/zbw/394165640.pdf.

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Kamsah, M. Z. K. "Process engineering information management systems." Thesis, Swansea University, 1997. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.637752.

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The way engineers and engineering companies do their work has significantly changed over the past twenty years. This is mainly due to the simultaneous development of computers (particularly personal computers) and software. Most engineers are likely to use several engineering application programs and mainstream software packages. Hence, information from one application must be capable of being transferred into other packages for further processing or analysing and reporting or documentation purposes. This thesis aims to investigate aspects of data management and applications integration in process engineering design. It proposes a new method and model for data storage, manipulation and representation, on which new process design environments may be based. Several aspects of integrated process design database systems are examined, including data models, data handling, program control and integration. A system called PREMIS has been developed which uses an object-oriented approach to data management. It utilises templates which mimic specification sheets used in process industry for defining objects in a design environment. The use of methods promotes a consistent look and feel to the tools in the environment. The application of PREMIS to a real process engineering design example illustrates the benefits of object-oriented techniques to the process systems and design community. Templates can be manipulated as entities. They are displayed on the screen where they serve as the data input device for design information. Data on the templates and stored in the database can be shared and accessed directly by design programs. The dynamic nature of the object definitions encourages experimentation with the new data types and methods. The system also aims to demonstrate the advantages of employing advanced integration features of the Microsoft Windows operating system.
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Jalali, Amin. "Aspect-Oriented Business Process Management." Doctoral thesis, Stockholms universitet, Institutionen för data- och systemvetenskap, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:su:diva-135317.

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Separation of concerns has long been considered an effective and efficient strategy to deal with complexity in information systems.One sort of concern, like security and privacy, crosses over other concerns in a system. Such concerns are called cross-cutting concerns.As a result, the realization of these concerns is scattered through the whole system, which makes their management difficult. Aspect Orientation is a paradigm in information systems which aims to modularize cross-cutting concerns.This paradigm is well researched in the programming area, where many aspect-oriented programming languages have been developed, e.g., AspectJ.It has also been investigated in other areas, such as requirement engineering and service composition.In the Business Process Management (BPM) area, Aspect Oriented Business Process Modeling aims to specify how this modularization technique can support encapsulating cross-cutting concerns in process models.However, it is not clear how these models should be supported in the whole BPM lifecycle.In addition, the support for designing these models has only been limited to imperative process models that support rigid business processes.Neither has it been investigated how this modularization technique can be supported through declarative or hybrid models to support the separation of cross-cutting concerns for flexible business processes. Therefore, this thesis investigates how aspect orientation can be supported over the whole BPM lifecycle using imperative aspect-oriented business process models. It also investigates how declarative and hybrid aspect-oriented business process models can support the separation of cross-cutting concerns in the BPM area.This thesis has been carried out following the design science framework, and the result is presented as a set of artifacts (in the form of constructs, models, methods, and instantiations) and empirical findings. The artifacts support modeling, analysis, implementation/configuration, enactment, monitoring, adjustment, and mining cross-cutting concerns while supporting business processes using Business Process Management Systems. Thus, it covers the support for the management of these concerns over the whole BPM lifecycle. The use of these artifacts and their application shows that they can reduce the complexity of process models by separating different concerns.
Att separera angelägenheter har länge ansetts som en effektiv och ändamålsenlig strategi för att hantera komplexitet i informationssystem. Sådana angelägenheter, till exempel säkerhet och enskildhet, kan skära tvärs över andra angelägenheter i ett system, och de kallas därför övergripande angelägenheter. Hanteringen av dessa kan vara utspridda genom hela systemet, vilket ökar komplexiteten. Aspektorientering är ett paradigm som syftar till att modularisera övergripande angelägenheter. Detta paradigm är väl utforskat i programvaruområdet, där många aspektorienterade programmeringsspråk utvecklats. Paradigmet har också undersökts i andra områden som kravhantering och tjänstesammansättning. I ärendehanteringsområdet (BPM) syftar aspektorienterad processmodellering till att inkapsla övergripande angelägenheter i processmodeller. Det är dock inte klart hur dessa modeller bör stödjas i hela ärendehanteringslivscykeln. Dessutom är existerande stöd för att utforma dessa modeller begränsat till tvingande processmodeller som enbart stödjer rigida affärsprocesser. Det har inte heller undersökts hur denna modulariseringsteknik kan stödjas genom deklarativa eller hybridmodeller för att hantera separation av övergripande angelägenheter för flexibla affärsprocesser. Därför undersöker denna avhandling hur aspektorientering kan stödjas i hela ärendehanteringslivscykeln med hjälp av tvingande aspektorienterade affärsprocessmodeller. Den undersöker också hur deklarativa och hybridaspektorienterade affärsprocessmodeller kan stödja separation av övergripande angelägenheter i BPM-området. Avhandlingens resultat bygger på designvetenskaplig forskning, och de presenteras som en uppsättning av artefakter (i form av konstruktioner, modeller, metoder och instansieringar) och som empiriska iakttagelser. De framtagna artefakterna stödjer modellering, analys, genomförande, konfiguration, övervakning och modifiering av övergripande angelägenheter i affärsprocesser. Artefakterna erbjuder stöd för hantering av dessa angelägeheter för hela ärendehanteringslivscykeln. Användningen av dessa artefakter och deras tillämpningar visar att de kan minska komplexiteten i processmodeller genom att separera övergripande angelägenheter.
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26

Pahl, Shane D. "Product Management: the Decision Process." Thesis, University of North Texas, 2014. https://digital.library.unt.edu/ark:/67531/metadc500133/.

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This thesis builds upon several theoretical ideas. The first of which is the anthropologists’ transition into the corporate context and the particular type of skills and value that someone with anthropological training can bring to operations management. As anthropology is relatively new and unfamiliar to corporations, anthropologists are often hired without explicit knowledge of how they will address organizational problems. Frequently, this incremental relationship building between the anthropologist and the organization leads to shifting project goals which come only after the anthropologist is able to reveal initial findings to someone who has the power to grant the anthropologist further access to employees and company information. This refocusing comes from a building of trust that is crucially important for the anthropologist’s ability to identify social issues, which is the anthropologist’s expertise. In order to develop the context of this project the following paragraphs will explain in more detail and expand into particular cases in which anthropologists have helped organizations to identify and manage social, organizational problems. As a relationship needs to be built between the anthropologist and the organization, here I argue that there needs to be continual relationship building between anthropological, design, and management theories to optimally solve organizational problems.
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Gajdoš, David. "Posouzení informačního systému firmy a návrh změn." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2010. http://www.nusl.cz/ntk/nusl-222805.

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This dissertation is aimed to analyze current status of the company information system, to reveal it's weak points, then to explore theoretical possibilities of a solution and finally to design a new solution of information system.
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Hejda, Jan. "Problematika vymezení role vlastníka procesu." Master's thesis, Vysoká škola ekonomická v Praze, 2011. http://www.nusl.cz/ntk/nusl-142197.

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The aim of this thesis is to map how the most common process-oriented methodologies and standards govern the issue of process ownership, define the role of a process owner and a comparison of these with a current practice in the corporate environment. The first part describes the theoretical concepts related to process management, including a description of selected methodologies. The following part is a questionnaire and its description followed by the expected responses based on previous theories. The last, third, part of the thesis contains an analysis based on the data obtained from the questionnaire respondents compared with the stated hypotheses and its evaluation.
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Mišková, Lucie. "Automatizace procesu plateb pomocí RPA." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2021. http://www.nusl.cz/ntk/nusl-442962.

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Master thesis focuses on payment process automatization of selected company XY, which will eliminate repetitive manual work and routine and will lead to shortening of the whole process. To reach this solution RPA – Robotic Process Automation was used. RPA was designed based on data analysis, which showed areas of process best suited for automatization. Part of the thesis is also evaluation of impacts of implemented RPA solution.
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Tůma, Martin. "Optimalizace vybraných podnikových procesů vyžadující implementace logistického systému." Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-193266.

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The master thesis deals with business process optimization which has to be in a place due to a global implementation of a new logistic information system. The aim is to ensure a process analysis of a current status of selected processes of a company part which is going to be influenced by this implementation. Then to highlight and to stress on the biggest risks and disadvantages of a current status. Final result will be a proposal of new optimized process flows on a higher level of maturity which will meet all requirements set by a new information system, by an information need of a local management and will be helpful to customer service improvement. The first part of the thesis covers theoretical base of a business process management, process modeling and business process optimization approaches which prepare a base for their application in the second practical part of this thesis.
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Achrerová, Gabriela. "Využití Balanced ScoreCard k měření výkonnosti procesů agentury CzechTrade." Master's thesis, Vysoká škola ekonomická v Praze, 2007. http://www.nusl.cz/ntk/nusl-12438.

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Theoretical part: measurement of process performance in quality management system according to ISO 9001 Applied part: description of agency, processes, current BSC methodology, suggested new BSC methodology according to new strategy
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Střížová, Blanka. "Procesní modelování jako nástroj pro zlepšování." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2017. http://www.nusl.cz/ntk/nusl-318357.

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This thesis engages in process modelling and description of selected business processes which are underway in the department of Economy and Operation of the Czech TV, in Television studio in Brno. The process models are created using the CASE tool Adonis. The theoretical part is focused on clarifying important concepts, methodologies and tools in the process management. In the analytical part, the selected processes are thoroughly described and graphically illustrated. The proposal part of the thesis highlights the improvement of selected business processes and assesses their effectiveness.
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Kebrlová, Linda. "Change management." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-75417.

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This diploma thesis is focused on Change Management, for which I used translation "správa změn" in my thesis. The diploma thesis includes a proposal for solution of Change Management, which is based from elements of RUP (Rational Unified Process), and methodology and CMMI (Capability Maturity Model Integration). In the first chapter, entitled Software requirements, there are at first defined basic concepts related to Change Management. The chapter includes the definition of software requirements and specification of different types of requirements. Then it focuses on sphere of Requirements Management, involving Change Management. Next part of chapter includes improving of existing processes, which can be used for change-oriented processes. The following section introduces the basic characteristics of RUP methodology. At first there are described its basic features, best practices and elements of methodology. The following there are described the components and procedures of specific discipline Configuration and Change Management. A separate part of thesis is also focused on the the presentation of the CMMI model. In the charter, which is devoted to this model, there is a definition of basic concepts. Then there is description of the model, the various components and method of improving in CMMI model. In the following section is a description of the Change Management in the CMMI model. The final part tries to evaluate the Change Management in concept of the RUP methodology and CMMI model. It also focuses on aspects of integrating these two areas. I try design solution of Change Management based on analysis of available information. This solution is the main aim of my thesis.
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Beckett, Christine. "Business process management: when management discipline meets pastoral power." Thesis, University of Auckland, 2012. http://hdl.handle.net/2292/19491.

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Business Process Management (BPM) is management technique which seeks to constantly innovate business processes to improve customer service while reducing costs. It is introduced into organisations alongside software called Business Process Management Systems (BPMS). BPM monitors and measures processes to find opportunities for improvement of these processes. The system enables the capture of business processes by rendering them as process models; these are used to link to information, to deliver this information to staff, to automate tasks where possible, and to turn tasks into work flows which appear on manager's and staff's desktops as 'to do' lists. This thesis presents a case study of the implementation of BPM and a BPMS into a large insurance company in New Zealand. The initial research objective was to identify critical success factors (CSF's) for BPM and use Action Research (AR) in conjunction with ethnography to track the presence of the CSF's and to develop strategies to compensate for any lack in CSF's. The pilot BPM project in the organisation was successful, although it did require radical change in the business unit. However, the BPM project failed to embed BPM techniques in the rest of the organisation and was ultimately cancelled. At this point the research objective shifted to understanding the forms of power and resistance that had emerged over the course of the implementation. To understand these, a theoretical framework was developed with Rescherian process philosophy as its ontological foundation and Foucauldian concepts of power/knowledge as its epistemological foundation. The axiological foundation is that the self-formed in this processual reality is formed in the grid of power relations in which it is situated. The key findings of the research are that the concepts of culture and values are not sufficient to explain the forms of resistance that emerge when BPM and its associated Information Systems (IS) are implemented. Instead, a processual analysis using Foucauldian concepts of power and resistance proved to be a richer and more explanatory framework. This analysis found that the insurance industry is a technique of bio-power. This form of power relies on techniques of pastoral power to produce ethical, self-regulating, risk-managing subjects, both consumers and suppliers of risk mitigation products. These subjects are seen as self-governing, guided by conscience, and capable of unique responses to situations so that the manager is primarily a coach. BPM, on the other hand, is a technique of disciplinary power which produces disciplined, docile, utile subjects. These subjects are seen as requiring the three elements of hierarchical observation, normalising judgment and examination to ensure productivity and quality so that the manager is primarily an enforcer. These two forms of managerial subjectivity are opposed so that the introduction of the form of disciplinary power relations required by BPM generated resistance from the existing predominant forms of pastoral power. Ultimately this predominant form of power successfully resisted the introduction of disciplinary power. I suggest that this framework may prove useful for predicting resistance in future BPM projects.
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Hajmoosaei, Mojtaba. "A bottom-up process management environment dedicated to process actors." Thesis, Toulouse 3, 2018. http://www.theses.fr/2018TOU30004/document.

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Les organisations adoptent de plus en plus les environnements de gestion des processus car ils offrent des perspectives prometteuses d'exécution en termes de flexibilité et d'efficacité. Les environnements traditionnels proposent cependant une approche descendante qui nécessite, de la part de concepteurs, l'élaboration d'un modèle avant sa mise en oeuvre par les acteurs qui le déploient tout au long du cycle d'ingénierie. En raison de cette divergence, un différentiel important est souvent constaté entre les modèles de processus et leur mise en oeuvre. De par l'absence de prise directe avec les acteurs de terrain, le niveau opérationnel des environnements de processus est trop faiblement exploité, en particulier en ingénierie des systèmes et des logiciels. Afin de faciliter l'utilisation des environnements de processus, cette thèse présente une approche ascendante mettant les acteurs du processus au coeur de la problématique. L'approche proposée autorise conjointement la modélisation et la mise en oeuvre de leurs activités quotidiennes. Dans cet objectif, notre approche s'appuie sur la description des artéfacts produits et consommés durant l'exécution d'une activité. Cette description permet à chaque acteur du processus de décrire le fragment de processus exprimant les activités dictées par son rôle. Le processus global se décompose ainsi en plusieurs fragments appartenant à différents rôles. Chaque fragment est modélisé indépendamment des autres fragments ; il peut aussi être greffé progressivement au modèle de processus initial. La modélisation des processus devient ainsi moins complexe et plus parcellaire. En outre, un fragment de processus ne modélise que l'aspect structurel des activités d'un rôle sans anticiper sur le comportement des activités ; il est moins prescriptif qu'un ordonnancement des activités de l'acteur. Un moteur de processus basé sur la production et la consommation d'artéfacts a été développé pour promulguer des activités provenant de différents fragments de processus. Ce moteur ne requiert pas de relations prédéfinies d'ordonnancement entre les activités pour les synchroniser, mais déduit leur dépendance à partir de leurs artéfacts échangés. Les dépendances sont représentées et actualisées au sein d'un graphe appelé Process Dependency Graph (PDG) qui reflète à tout instant l'état courant de l'exécution du processus. Cet environnement a été étendu afin de gérer les changements imprévus qui se produisent inévitablement lors de la mise en oeuvre des processus. Ce dispositif permet aux acteurs de signaler des changements émergents, d'analyser les impacts possibles et de notifier les personnes affectées par les modifications. En résumé, notre approche préconise de répartir les tâches d'un processus en plusieurs fragments, modélisés et adoptés séparément par les acteurs du processus. Le moteur de processus, qui s'appuie sur la disponibilité des artéfacts pour synchroniser les activités, permet d'exécuter indépendamment les fragments des processus. Il permet aussi l'exécution d'un processus partiellement défini pour lequel certains fragments seraient manquants. La vision globale de l'état d'avancement des différents acteurs concernés émerge au fur et à mesure de l'exécution des fragments. Cette nouvelle approche vise à intégrer au mieux les acteurs du processus dans le cycle de vie de la gestion des processus, ce qui rend ces systèmes plus attractifs et plus proches de leurs préoccupations
Companies increasingly adopt process management environments, which offer promising perspectives for a more flexible and efficient process execution. Traditional process management environments embodies a top-down approach in which process modeling is performed by process designers and process enacting is performed by process actors. Due to this separation, there is often a gap between process models and their real enactments. As a consequence, the operational level of top down process environments has stayed low, especially in system and software industry, because they are not directly relevant to process actors' needs. In order to facilitate the usage of process environments for process actors, this thesis presents a user-centric and bottom-up approach that enables integration of process actors into process management life cycle by allowing them to perform both the modeling and enacting of their real processes. To this end, first, a bottom-up approach based on the artifact-centric modeling paradigm was proposed to allow each process actor to easily describe the process fragment containing the activities carried out by his role. The global process is thus decomposed into several fragments belonging to different roles. Each fragment can be modeled independently of other fragments and can be added progressively to the process model; therefore the process modeling becomes less complex and more partial. Moreover, a process fragment models only the structural aspect of a role's activities without anticipating the behavior of these activities; therefore the process model is less prescriptive. Second, a data-driven process engine was developed to enact activities coming from different process fragments. Our process engine does not require predefined work-sequence relations among these activities to synchronize them, but deduces such dependencies from their enactment-time exchanged artifacts. We used a graph structure name Process Dependency Graph (PDG) to store enactment-time process information and establish the dependencies among process elements. Third, we extend our process environment in order to handle unforeseen changes occurring during process enactment. This results in a Change-Aware Process Environment that allows process actors reporting emergent changes, analyzing possible impacts and notifying people affected by the changes. In our bottom-up approach, a process is split into several fragments separately modeled and enacted by process actors. Our data-driven process engine, which uses the availability of working artifacts to synchronize activities, enables enacting independently process fragments, and even a partially modeled process where some fragments are missing. The global process progressively emerges only at enactment time from the execution of process fragments. This new approach, with its simpler modeling and more flexible enactment, integrates better process actors into process management life cycle, and hence makes process management systems more attractive and useful for them
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36

Halamíček, Matěj. "Shop floor management." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2020. http://www.nusl.cz/ntk/nusl-416860.

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This thesis focuses on analysis and improvement of the process of production order. The solution is implementation of Shop floor management system in a production workshop. It is presented as a project based on analysis of the company and the order process. The project consists of a draft of implementation during continuous operations and costs calculation for implementation of the system.
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37

Guerrero, Claudia V. "Process evaluation /." Online version of thesis, 2004. http://hdl.handle.net/1850/11798.

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38

Černák, Peter. "Risk Management." Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-76579.

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The Master's Thesis deals with the topic of risk management in a non-financial company. The goal of this Thesis is to create a framework for review of risk management process and to practically apply it in a case study. Objectives of the theoretical parts are: stating the reasons for risk management in non-financial companies, addressing the main parts of risk management and providing guidance for review of risk management process. A special attention is paid to financial risks. The practical part applies the framework created in the theoretical part on a case study -- review/gap analysis of risk management process in a Czech non-financial companies operating in utilities. Risk management process in this company is described with a special attention to management of financial risk. Author's own remarks on the process and recommendations are stated in the practical part.
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39

Ma, Zhilei [Verfasser], and Frank [Akademischer Betreuer] Leymann. "Process fragments: enhancing reuse of process logic in BPEL process models / Zhilei Ma. Betreuer: Frank Leymann." Stuttgart : Universitätsbibliothek der Universität Stuttgart, 2013. http://d-nb.info/1031667067/34.

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40

Klofáč, Filip. "Mapování procesů ve vybrané organizaci." Master's thesis, Vysoká škola ekonomická v Praze, 2017. http://www.nusl.cz/ntk/nusl-360708.

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The main topic of this diploma thesis is process management and Business Process reengineering (BPR) and applied research of this concept in a particular company. In the theoretical part at first I define the concept of process and process management, which I then develop with BPR. In addition, the basic methodologies, including metadata of modeling a business process analysis (MMABP) are defined and described. I also present the modeling language Unifield Modeling Language (UML), Eriksson-Penker notation and the Business Process Modeling Notation (BPMN). On the basis of this theoretical part, I implement applied research in a specific research area.
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41

Procházka, Jan. "Nástroj pro tvorbu spustitelných procesů Flowly." Master's thesis, Vysoká škola ekonomická v Praze, 2017. http://www.nusl.cz/ntk/nusl-358791.

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Flowly is a tool for iBPMS packages, as are these intelligent suites for process management nicknamed by Gartner. These are technologies that make it possible to create and execute processes. Development of processes for these platforms goes through standard IT delivery cycle even for trivial and routine processes. Goal of this thesis is to create a tool for creating runnable business processes based on IBM Business Process Manager platform. The tool will allow creation of executable processes without programming or deep technical knowledge. Processes are created using a wizard like configurator in which processes can be drawn, users have ability to add data to the process, notifications, define SLAs and use other features. Tool created within this thesis is a workflow tool, which is a subset of iBPMS suites. The goal of this thesis is achieved by defining general functionalities of workflow tools which lay down basis of functionalities Flowly should contain. Following chapters describe in detail the creation of the tool, from initial analysis and design to technical details of implementation and user documentation. Benefits of the tool lie in simplicity of creating processes in iBPMS suites, increased agility of the company, when the creation and deployment of new process is shifted into the order of days and in massive reduction of cost of routine processes and agendas due to reduced IT involvement.
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42

Kulatá, Eliška. "Optimalizace procesu řízení projektů s uplatněním normy ISO 10006 QMP." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2016. http://www.nusl.cz/ntk/nusl-241503.

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This diploma thesis focuses on the definition of process management, optimization of processes and methodologies of modeling processes. The practical part includes the optimization of system of management projects in selected IT companies due to compliance with standards to ISO 10006 and another standards of process.
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43

Kalinin, Evgeniy. "Business Process management in medical organization." Master's thesis, Vysoká škola ekonomická v Praze, 2016. http://www.nusl.cz/ntk/nusl-203979.

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The goal of this paper is to describe process management and a possibility of its implementation in the real medical organization. The first part is devoted to a description of the basic concepts, principles, definitions and procedures of process management, which form the paradigm. The second part deals with the application of process management in the real dental clinic and presents an analysis of the current state and its improvement recommendations, conceptual and process modeling, description of basic levels of medical information systems and recommends criteria for information system selection. Diagrams are created in programs PowerDesigner and Cacoo.com are also included in this paper.
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44

Cai, Qiying Kiki. "Business process model for process improvement an investigation of the tendering process in a construction company /." Click to view the E-thesis via HKUTO, 2007. http://sunzi.lib.hku.hk/hkuto/record/B38936380.

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45

Semerád, Ondřej. "Optimalizace procesu poskytování dotací na sociální služby." Master's thesis, Vysoká škola ekonomická v Praze, 2013. http://www.nusl.cz/ntk/nusl-165112.

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The work focuses on the application of process management in government through the mapping of process of providing subsidies for social services and optimization of this process. For this purpose the first part explains the terms of process management, process and process modeling that are for better follow-up with real practices put into the context of quality management, which is officially adopted by the public administration. This is the subject of the second part, which connects terms defined at the beginning with the real experience, thereby facilitating the adoption of theoretical approaches as realistically feasible and "nonlaboratory". The last part deals with analysis of the attained data and the actual modeling of process and proposals for its optimization.
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46

Ledezema, Lazo Edmundo, and Ingrid Nataly Quiroga Fernández. "Risk Management in the Biding Process." Thesis, KTH, Tillämpad maskinteknik (KTH Södertälje), 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-98627.

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47

Künzle, Vera [Verfasser]. "Object-aware process management / Vera Künzle." Ulm : Universität Ulm. Fakultät für Ingenieurwissenschaften und Informatik, 2013. http://d-nb.info/1044023252/34.

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48

Schuldt, Heiko. "Transactional process management over component systems /." [S.l.] : [s.n.], 2000. http://e-collection.ethbib.ethz.ch/show?type=diss&nr=13976.

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49

Lindfors, Christian. "Process oriented information management in construction." Doctoral thesis, KTH, Industrial Economics and Management, 2003. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-3637.

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The construction industry is often accused of beingfragmented and inefficient in nature due to the lack ofcontinuity and repetitive behaviour in projects. For many yearsinformation technology has been put forward as a solution. But,despite the potentials, little gains have been harvested by thedevelopment of computerised information systems (IS). Theoverall aim of this research is to determine if a moreaccessible and clearly described housing development processcould be enabled by an information system, which in itself,could improve both individual and project (group) performance.Two research questions are being put forward; first, will aprocess-oriented IS positively impact on the performance ofproject managers and in particular on the performance ofproject groups? Second, how important is a process-orientedinformation management process for the success of the IS? Toanswer these questions an action research approach with largeinfluences of survey research has been adopted. The researchconsists of two phases; a process orientation within a largeSwedish housing development company and a survey of projectmanagers¡¦ attitudes towards a new process-orientedIS also including a study of dependencies found among variablesof information system success (ISS). To enable a verificationof the success of the IS an assessment instrument - hypothesismodel - for evaluating ISS was developed. The assessmentinstrument was built on DeLone and McLean's (1992) ISS modeland extended to include measures of information managementprocess quality (process quality). The hypothesis model wasthen tested empirically with a questionnaire survey. Astatistical test was also performed to test the hypothesisedrelationships of the augmented ISS model. In summarising thefindings of the data analysis, it is evident that the new ISreceived unexpected support from the respondents. The findingsalso indicate that the collected and analysed data show supportfor numerous of the hypothesised relationships of ISS.Conclusions are drawn that confirm the presence of a processquality measure for assessing ISS. From a practitioner'sperspective, this research suggests a course of action forprocess oriented organisational development. It also indicatesbeneficiary useof a process focus in IS development.

KEYWORDS:Process orientation, information system,information system success, information management, projectmanagement

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Bjørnson, Finn Olav. "Knowledge Management in Software Process Improvement." Doctoral thesis, Norwegian University of Science and Technology, Faculty of Information Technology, Mathematics and Electrical Engineering, 2007. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-1693.

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Reports of software a development projects that miss schedule, exceeds budget and deliver products with poor quality are abundant in the literature. Both researchers and the industry are seeking methods to counter these trends and improve software quality.

Software Process Improvement is a systematic approach to improve the capabilities and performance of software organizations. One basic idea is to assess the organizations’ current practice and improve their software process on the basis of the competencies and experiences of the practitioners working in the organization. A major challenge is to create strategies and mechanisms for managing relevant and updated knowledge about software development and maintenance. Insights from the field of knowledge management are therefore potentially useful in software process improvement efforts to facilitate the creation, modification, and sharing of software processes in any organization.

In the work presented in this thesis, we have made an overview of empirical studies on the effect of knowledge management in software engineering. We have categorized these studies according to a framework and we report findings on the major concepts that have been investigated empirically, as well as the research methods applied within the field. We have also investigated two main strategies for knowledge management, codification and personalization, through the application of four concrete methods in a software process improvement setting: Mentoring, Rational Unified Process, Process Workshops and Post Mortem Analysis.

We have classified the work in this thesis within three main themes:

RT1: Previous research on knowledge management in software engineering.

RT2: Application of knowledge management to improve the software process through codification of knowledge.

RT3: Application of knowledge management to improve the software process through personalization of knowledge.

The main contributions are:

C1: An overview of the research literature on empirical studies of knowledge management in software engineering.

C2: A method for tailoring the Rational Unified Process to the development process of a software consulting company.

C3: Improvements of the Process Workshops method by contextualization.

C4: Improvement of the root-cause analysis phase of the lightweight Post Mortem Analysis for more effective project retrospectives.

C5: Proposed methods to increase the learning effect of mentor programs in software engineering.

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