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Dissertations / Theses on the topic 'Management – Study and teaching(Higher) – Evaluation'

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Published: 4 June 2021

Last updated: 11 February 2022

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1

Hermanson, Christina Magdalena. "The evaluation of the outcome of a thinking skills programme for middle management in a financial services industry organisation." Thesis, Stellenbosch : Stellenbosch University, 2004. http://hdl.handle.net/10019.1/50150.

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Thesis (PhD)--University of Stellenbosch, 2004.<br>ENGLISH ABSTRACT: The globalisation of business is probably the most important topic of discussion in business around the world. Globalisation impacts on business processes, and changes in the processes of economic and political liberalisation signify a radical shift in thinking about how the world works and how it should be organised. The process of change consequently means having to deal with increasing complexity. It is the complexity of change that prompts the urgency to improve the thinking of management in an organisation. As a

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2

Hendricks, Marjorie Angelene. "Assessering vir leer in ekonomiese en bestuurswetenskappe in die intermediêre fase." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/5415.

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Thesis (MPhil (Curriculum Studies))--University of Stellenbosch, 2010.<br>AFRIKAANSE OPSOMMING: Transformatoriese verandering in onderwysstelsels wêreldwyd word gekenmerk deur 'n nuwe benadering ten opsigte van assessering. Hierdie soort assessering wat bekend staan as assessering-vir-leer behoort deurlopend, diagnosties en ontwikkelend van aard te wees. Dit is assessering wat nie net gemik is op 'n finale oordeel nie, maar wat ten doel het om leer en ontwikkeling met behulp van assessering by leerders te bevorder. Assessering-vir-leer maak dus 'n onlosmaaklike deel van die onderrig- en

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3

Jones, James McKernon. "Performance Evaluation of Community College Management Instructors Using Student Achievement as the Criterion." Thesis, University of North Texas, 1990. https://digital.library.unt.edu/ark:/67531/metadc331897/.

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This study concerns the relationship between student evaluation of instruction and student achievement in the field of management at the community college level. Purposes of the study were to determine the subjective student evaluation of instructor performance in introductory classes of management, student achievement in the class upon completion of the course, and the relationship between the student evaluation of instructor performance and student achievement in knowledge of the course. The population studied was all 10 sections of the Principles of Management course taught by 8 instructors

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4

Earle, Nicola Lynne. "An evaluation of the postgraduate diploma in Enterprise Management at Rhodes University." Thesis, Rhodes University, 2012. http://hdl.handle.net/10962/d1002797.

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This research is concerned with the development of entrepreneurship at higher education institutions (HEI). Entrepreneurship is very important in every country as there is a direct correlation between entrepreneurship development and economic growth (Hegarty, 2006). Entrepreneurship education is essential as it assists students who want to start up their own businesses by giving them the relevant skills and knowledge to have a successful business. The purpose of this research is to evaluate the Postgraduate Diploma in Enterprise Management (PDEM) within the Management Department at Rhodes Univ

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5

Stevenson, Jackie M. "Development of a Test Blueprint for a Hospitality Management Capstone Course to Measure Programmatic Student Learning Outcomes." Thesis, University of North Texas, 2010. https://digital.library.unt.edu/ark:/67531/metadc28481/.

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The purpose of this study was to develop a test blue-print for a hospitality management capstone course to measure programmatic student learning outcomes. A total of 50 hospitality industry professionals and hospitality management faculty were interviewed through focus group discussions, and a post-focus group survey was conducted to determine a weighted percentage for each of the nine determined content domains. A test blueprint was developed from the weighted proportions determined by this study and a process by which other educational institutions could follow to establish a consistent and

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6

Farquhar, Cynthia Patrice. "An empirical study: Usage of the Unified Modeling Language in the Bachelor of Science and Master of Science degree programs at California State University, San Bernardino." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2929.

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The Unified Modeling Language (UML) became part of the curriculum in the Department of Computer Science at California State University, San Bernardino (CSUSB) in September 1997. The intent was to integrate the object-oriented paradigm in the undergraduate courses. Subsequently, this use has shifted to the graduate level. The purpose of this thesis is: 1) to determine what the students know about UML, 2) to reveal if the students were using UML, 3) to clarify how students use the UML.

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7

Collins, Heidi. "The Use of Data and Readability Analytics to Assist Instructor and Administrator Decisions in Support of Higher Education Student Writing Skills." Thesis, University of North Texas, 2018. https://digital.library.unt.edu/ark:/67531/metadc1157590/.

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In 2016 employers hiring four-year college graduates indicate that 27.8% have deficiencies in written communication. Postsecondary learning objectives should focus on improving specific writing skills like grammar, sentence structure, and vocabulary usage for individual students and monitoring text readability as an overall score to measure learning outcomes. Web-based applications and the tools integrated into them have the potential to serve as a diagnostic solution for analyzing the text readability and writing skills of students. Organization and structuring of Canvas data was required bef

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8

Barnett, Kelli. "Characteristics of High Quality Teachers: A Qualitative Phenomenological Study." Digital Commons @ East Tennessee State University, 2019. https://dc.etsu.edu/etd/3541.

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A qualitative investigation was conducted to explore the characteristics of high quality teachers. This study used a phenomenological methodology, enabling the researcher to gather information from a purposeful selection of people directly identified as high quality teachers by their principals. This study employed processes of data collection commonly used in observational analysis and included the use of interviews found in qualitative design. The researcher was able to extract meaning using the coding process and the constant comparative method. Information was sorted into themes that suppo

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9

Rogers, Christian. "A Study of Student Engagement with Media in Online Training." University of Toledo / OhioLINK, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1364393833.

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10

Mok, Yat-koon. "Perceptions of teaching and learning quality process review (TLQPR) : a qualitative study /." Hong Kong : University of Hong Kong, 2002. http://sunzi.lib.hku.hk/hkuto/record.jsp?

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11

Hergüner, Gülten. "Total quality management in English language teaching : a case study in Turkish higher education." Thesis, Aston University, 1995. http://publications.aston.ac.uk/14857/.

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The need to improve the management of language learning organizations in the light of the trend toward mass higher education and of the use of English as a world language was the starting point of this thesis. The thesis aims to assess the relevance, adequacy and the relative success of Total Quality Management (TQM) as a management philosophy. Taking this empirical evidence a TQM-oriented management project in a Turkish Higher Education context, the thesis observes the consequences of a change of organizational culture, with specific reference to teachers' attitudes towards management. Both q

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12

Khan, Abdul Hamid. "Effective management development program evaluation and review technique : a study of Purdue University Engineering/Management Program." Virtual Press, 1996. http://liblink.bsu.edu/uhtbin/catkey/1041808.

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This study entitled, "Effective Management Development Program Evaluation and Review Technique," examined Purdue University Engineering/Management Program for 1995. The purpose of the program was to offer management training to a population of ninety-eight engineering managers. From a quality assurance perspective the study attempted to measure those changes that occurred in the knowledge, skills and behaviors of the participants, from before to after the program, in four levels of program effect e.g., reaction, learning, behavior and results.Responses were gathered using qualitative interview

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13

Snyder, Brian Lyn. "A study of pedagogical approaches to teaching problem solving." Thesis, Kansas State University, 1985. http://hdl.handle.net/2097/9880.

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14

Leung, Li Yuen-yee Peggy, and 梁李婉儀. "An evaluation of the standard report writing component of two English courses at the Hong Kong Polytechnic." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1989. http://hub.hku.hk/bib/B38626615.

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15

Hott, Adam M. "An exploratory study with preliminary results : the development and evaluation of a genetics concept inventory." Virtual Press, 2006. http://liblink.bsu.edu/uhtbin/catkey/1344199.

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Modern science education reform includes the development of standards and recommendations for content as well as the development and evaluation of pedagogy, but demonstrates limited assessment of student knowledge. Student knowledge assessment is an important factor in measuring the scientific literacy of current students. Concept inventories have been developed and used for the past fourteen years to assess non-science major student conceptual understanding of a content area. Inventories have been developed in the fields of physics, astronomy, chemistry and biology. The development and evalua

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16

Groenewald, Anna Margaretha. "The need for emotional intelligence training in higher education : an exploratory study." Thesis, Stellenbosch : Stellenbosch University, 2003. http://hdl.handle.net/10019.1/53660.

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Thesis (MBA)--Stellenbosch University, 2003.<br>ENGLISH ABSTRACT: Leadership, over the years, has changed due to the rise of new technology, globalisation of markets and increased shareholders' tempo. Leaders are expected to accomplish projectsfaster and with fewer resources. Therefore, to be able to respondto these rapid changes in organisations and the market place, leaders are faced with the challenge of changingthe way people work together. The typical ways of relatingto one another seem more ineffective with each changing day. Organisationsshould therefore face the fact that, today

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17

Hall, Courtney A. "Evaluation of pre-service teachers' perceptions of water resources concepts." Virtual Press, 2006. http://liblink.bsu.edu/uhtbin/catkey/1339148.

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This study has examined the perceptions, knowledge and attitudes of pre-service teachers prior to and after a Project WET workshop within their science education and science methods courses at Ball State University. The attitudes and opinions of the pre-service teacher study group were compared to a pre-service teacher control group before and after the workshop. There is evidence to support that those who are exposed to Project WET will have increased knowledge and changed attitudes about water resources. This study found that teaching styles of instructors as well as the activities they choo

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18

Kirby, Allison D. (Allison Dawn). "Characteristics of Four-Year Baccalaureate Hotel, Restaurant and Institutional Management Programs." Thesis, University of North Texas, 1996. https://digital.library.unt.edu/ark:/67531/metadc277939/.

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The research questions of this study were to determine the specific hotel, restaurant and institutional management courses offered as required and elective courses, to determine which hospitality management courses were taught by faculty members in the hospitality management program versus being taught by faculty in other programs, to determine the teaching methods used to present hospitality curriculum, and to determine the distance learning methods currently used.

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19

Crowther, D., and H. Bezuidenhout. "Evaluation of the quality of summative assessments in selected hospitality management modules at a university of technology." Interim : Interdisciplinary Journal: Vol 9, Issue 2: Central University of Technology Free State Bloemfontein, 2010. http://hdl.handle.net/11462/350.

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Published Article<br>Higher education institutions have a responsibility to produce successful graduates; therefore, teaching, of which assessment is an integral part, must promote quality learning. This paper reports on an evaluation of the quality of summative assessments. A qualitative research design was used and a document analysis strategy was followed. Examination papers, memoranda and applicable learner guides were the primary data sources. Results showed that the assessment instruments studied mostly complied with the principles for assessment and the NQF level descriptors. However, i

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Dietrich, Cynthia S. "A Phenomenological Study of Social Science Instructors' Assessment Practices for Online Learning." ScholarWorks, 2011. https://scholarworks.waldenu.edu/dissertations/930.

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Online learning has revolutionized higher education in the United States. In 2007, there were 3.9 million students taking at least 1 online course. Assessment in online instruction is a new experience for teachers because of the recent advent of online course delivery. Current research on online learning does not address instructor experiences with learning assessments. This gap may contribute to online instructors being inadequately prepared to teach online. The purpose of this phenomenological study was to explore online instructors' experiences with assessments in their undergraduate social

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21

Taylor, Melba L. "A Qualitative Study of Four University Teaching and Learning Centers: Activities, Funding, and Evaluation of Professional Development for Faculty." Digital Commons @ East Tennessee State University, 1998. https://dc.etsu.edu/etd/2981.

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The purpose of this study was to investigate the activities, funding, accountability, and evaluation of selected teaching and learning centers relative to the professional development of faculty in four-year public institutions of higher education. Using a qualitative research design, in-depth interviews were conducted with directors of four teaching and learning centers. In accordance with the concept of purposeful sampling, the centers chosen for study were located in Virginia, Tennessee, and North Carolina. The following research questions were investigated:

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22

Tsui, Chung-kwan Paul. "An evaluation of classroom management through expert-novice comparison : a case study /." Hong Kong : University of Hong Kong, 1996. http://sunzi.lib.hku.hk/hkuto/record.jsp?B17947455.

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23

Mahato, Seema. "An Empirical Study of the Process of Evaluation Capacity Building in Higher Education." Ohio University / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1591272680024272.

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Dyer, James U. "Evaluation of physical chemistry in practice (PCIP) DVD modules." Virtual Press, 2005. http://liblink.bsu.edu/uhtbin/catkey/1318447.

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25

Katterheinrich, Michelle K. "Evaluation of questioning as a strategy to facilitate development of critical thinking by faculty in the clinical setting." Virtual Press, 2008. http://liblink.bsu.edu/uhtbin/catkey/1389685.

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Nursing schools today are bound by accreditation agencies to produce graduate nurses who can think critically. Clinical instructors play the dominant role in transitioning students from the didactic experience to the clinical experience. The clinical experience is where students practice higher levels of thinking under the supervision and guidance of a clinical instructor in order to arrive at safe patient care decisions. Regardless of the teaching method used to develop critical thinking skills, it is the underlying questioning skill of the instructor that facilitates the growth of critical t

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26

Chang, Chinhong Lim. "Faculty Perceptions and Utilization of a Learning Management System in Higher Education." Ohio University / OhioLINK, 2008. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1210864179.

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27

Leung, Shuk-ching Jessica, and 梁淑貞. "Understanding of nature of science and evaluation of science in the media among non-science majors." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2013. http://hub.hku.hk/bib/B50162627.

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Scientific literacy has been recognized internationally for its importance as a goal of science education. Lying at the core of scientific literacy is understandings of nature of science (NOS). A desired outcome from a scientifically literate populace is – critical evaluation of reports and discussions about science in the media. It is generally assumed that an informed conception of NOS will lead to this desired outcome of scientific literacy. Yet this assumption remains untested. The purpose of this research study was to examine the relationship, if any, between NOS understandings and the

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28

Dahl, Joanne L. "Hospitality Education Programs in Senior Colleges and Universities in the United States." Thesis, University of North Texas, 1992. https://digital.library.unt.edu/ark:/67531/metadc332618/.

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The purpose of this study was to describe senior-level hospitality programs and assess hospitality administrators' opinions concerning specialized accreditation during the 1990-91 academic year. Overall, administrators characterized the typical full-time faculty member as: being in a small program (1-3 members); being a non-ethnic minority; having a minimum four years industry work experience; having attained a doctoral degree; and holding the rank of associate professor. Part-time faculty members were described as: being in a small program (1-3 members); being a non-ethnic minority; having at

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29

Chui, Wai-ngor, and 崔惠娥. "An evaluation of the effectiveness of the new teaching methods and learning approaches for "history of Chinese culture andarts"." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2000. http://hub.hku.hk/bib/B31961575.

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WONG, Ka Fai. "A study of the universities of the third age in Hong Kong : an evaluation of elder academy model for the life long learning of older people." Digital Commons @ Lingnan University, 2013. https://commons.ln.edu.hk/soc_etd/31.

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Education aims at the development of knowledge and skills for its own sake and pleasure. People aged over 65 years currently comprise 11% of the Hong Kong population. Such aging population in Hong Kong constitutes a challenge to our society. To be adaptive to changes in the environment, especially in aging, more emphasis is placed on “lifelong learning” than on “lifelong education” for self-fulfillment Active aging is evidently supported as a solution to the impact of aging population. Lifelong learning is an important strategy for enhancing active aging. The provision and process of lifelong

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Bawa, Nirmal K. "An evaluation of a communication course offered as part of an elementary teacher training program." Thesis, University of British Columbia, 1990. http://hdl.handle.net/2429/28949.

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The purpose of this study was to determine if elementary student teachers applied the training received in a communication course on a thirteen week practicum, and if so, what specifically was applied or transferred. The practicum took place a year after the communication course; this study was undertaken nineteen months after the completion of the communication course. The participants had obtained a bachelor's degree prior to enrolling for a two year teacher training program. The critical incident technique and a structured questioning technique were used respectively in an intensive intervi

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Drennan, Lynn Thomson. "Total quality management in higher education : an evaluation of the impact of assessment and audit on the quality of teaching and learning in the Scottish Universities." Thesis, University of Glasgow, 2000. http://theses.gla.ac.uk/1155/.

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33

Benade, Marzelle. "A critical appraisal of performance management (appraisal) in higher education : case study at Stellenbosch University." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/4787.

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Thesis (MBA (Business Management))--University of Stellenbosch, 2009.<br>AFRIKAANSE OPSOMMING: Die doel van hierdie studie is om die huidige prestasiebestuurstelsel van die Universiteit van Stellenbosch te evalueer en om verbeterings aan te beveel. Die volgende navorsingsdoelwitte is dus bespreek: bepaal of uitsonderlike prestasie beloon word; stel vas of personeellede in die huidige prestasiebestuursproses glo en dit ondersteun; identifiseer die knelpunte in die prestasiebestuurstelsel van die Universiteit van Stellenbosch; bepaal die kenmerke van en vereistes vir doeltreffende prestasiebestu

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34

Fresen, Jill Winifred. "Quality assurance practice in online (web-supported) learning in higher education an exploratory study /." Thesis, Pretoria : [s.n.], 2005. http://upetd.up.ac.za/thesis/available/etd-02172005-134301/.

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35

Ghadrshenass, Delavar. "Dispute Resolution Studies in the Institutions of Higher Learning: an Initial Investigative Study of Professors' Attitudes." Thesis, North Texas State University, 1987. https://digital.library.unt.edu/ark:/67531/metadc331245/.

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Conflict is present in all human relationships and societies. Throughout history, fighting has been more notable than peacemaking. Only recently have conflict resolution studies entered the mainstream of academia. Since peace is no longer an option, but a necessity, educators must become actively engaged in promoting the importance of peacemaking skills among their students. In 1986, the National Institute for Dispute Resolution funded a study of conflict resolution in higher education. Results disclosed a proliferation of courses but little about their quality. The present study evaluates the

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36

Cheng, Winnie, and 鄭梁慧蓮. "An evaluation of a laboratory report writing unit for medical laboratory science students." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1989. http://hub.hku.hk/bib/B38626500.

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37

Baume, Georges Jean Roger. "Tourism and hospitality management education in Australia : development of a conceptual framework and model for the 21st century." Title page, contents and abstract only, 1999. http://web4.library.adelaide.edu.au/theses/09PH/09phb3471.pdf.

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Bibliography: leaves 305-335. Investigates the rapid expansion, growth, and perceived quality and viability of tourism and hospitality management education. Argues that there are doubts as to whether tourism and hospitality management education is changing according to the needs of industry and the requirements of future managers. An analysis of tourism and hospitality programs in Australian colleges and universities is conducted. Results from the analysis support the proposition for a change of direction in graduate tourism and hospitality management education, and demonstrate a general ag

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38

Wong, Fuk-kin Joe, and 黃福建. "Evaluation of the effectiveness of problem-based learning ineconomics." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31958825.

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39

Delombaerde, Fred. "Development of multimedia courseware technology for use in Hydrology and Water Management instruction." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk1/tape11/PQDD_0022/MQ50753.pdf.

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Chen, Fei 1965. "A Comparison of Nutrition Topics and Teaching Methods in Hospitality Management Programs in the United States and International Schools." Thesis, University of North Texas, 1997. https://digital.library.unt.edu/ark:/67531/metadc278784/.

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One hundred forty-nine hospitality and culinary programs located in the U.S. and 49 hospitality and culinary programs located in other countries were examined to identify the differences of nutrition topics taught and teaching methods/resources used in undergraduate hospitality management and culinary programs.

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41

Mok, Yat-koon, and 莫一貫. "Perceptions of teaching and learning quality process review (TLQPR): a qualitative study." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2002. http://hub.hku.hk/bib/B31963171.

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Tsui, Chung-kwan Paul, and 徐仲坤. "An evaluation of classroom management through expert-novicecomparison: a case study." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1996. http://hub.hku.hk/bib/B31958813.

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St, John Regina L. "An analysis of the self-evaluation strategy of reading one's drafts aloud as an aid to revision : a multi-modal approach." Virtual Press, 2004. http://liblink.bsu.edu/uhtbin/catkey/1301631.

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This mixed model study informed by a multi-modal approach investigated the relationship between reading aloud and the student revision process. Participants for this study were undergraduate juniors and seniors enrolled in any one of four sections of English 393 (Writing Competency Course) at Ball State University during the summer semester of 2003. These students had previously failed the Writing Competency Exam at Ball State; therefore, they had to complete English 393 successfully to fulfill Ball State's writing competency requirement and, ultimately, to graduate. Specifically, this study e

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Giannamore, Kathleen A. "ALIGNING THE NECESSARY COMPETENCIES FOR TRAINING AND EVALUATING ONLINE TEACHERS IN HIGHER EDUCATION WITH CHICKERING AND GAMSON’S SEVEN PRINCIPLES FOR EFFECTIVE UNDERGRADUATE TEACHING: A Q METHODOLOGY STUDY." Kent State University / OhioLINK, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=kent1600439569685503.

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Macrae, Claire Elisabeth. "Examining of the novel in the senior secondary phase (English first language higher grade): a study of conflicting aims." Thesis, Rhodes University, 1989. http://hdl.handle.net/10962/d1001423.

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This study deals with the problems of external examining, the inflexible demands of which dominate and dictate to literature teaching in South African schools today. The aims of teaching literature are discussed, and it is suggested that the negative attitudes among pupils resulting from the present examining system defeat many of these aims. The opportunities for the enjoyment of literature are minimised by the process of preparation for external examinations. Creative teaching methods are abandoned in favour of coaching for specific types of questions, which are determined and limited by the

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Chan, Chi-hung Dominic, and 陳志鴻. "Students' experiences during an industrial placement and their impact on course outcomes in a higher diploma programme." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 2004. http://hub.hku.hk/bib/B30244183.

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Gavrilova, Aguilar Mariya. "Examination of the Alignment between the SHRM Competency Model and Undergraduate Syllabi of Human Resources and Management Degree Programs in Texas." Thesis, University of North Texas, 2016. https://digital.library.unt.edu/ark:/67531/metadc849740/.

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The purpose of this study was to provide a snapshot of current Human Resources (HR) and Management curricula of four-year public universities in Texas in 2016 and evaluate their alignment with the competencies of the SHRM Competency Model®. This study used a mixed methods approach and analyzed course syllabi for a purposeful sample of 21 public universities in Texas. The course objectives referenced explicitly and/or implicitly all nine competencies. Three courses encompassed all nine competencies, and 84% of all programs demonstrated alignment with the competencies. “Business Acumen”, “Critic

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Adams, William Edward. "Differences between student perceptions of the actual and the preferred science laboratory classroom learning environments at a South African college of education." Master's thesis, University of Cape Town, 1993. http://hdl.handle.net/11427/18316.

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This preliminary research study aimed to investigate, with the aid of the Science Laboratory Environment Inventory (SLEI), the actual and the preferred laboratory environments as perceived by 264 first, second and third year college Science and Biology students in Cape Town, South Africa. This investigation sought to answer the following main questions: * Are the English and the Afrikaans versions of the SLEI valid and reliable for use as perceptive instruments in a South African context? * What are the relationships between variables such as class membership, the year level of study, the type

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Naparstek, Laurie Schwartz. "Comparing instructor self-perception versus student perceptions using the same teaching evaluation instrument: a study of computer science courses in an urban master's degree program." Thesis, Boston University, 2005. https://hdl.handle.net/2144/31989.

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Thesis (Ed.D.)--Boston University<br>PLEASE NOTE: Boston University Libraries did not receive an Authorization To Manage form for this thesis or dissertation. It is therefore not openly accessible, though it may be available by request. If you are the author or principal advisor of this work and would like to request open access for it, please contact us at open-help@bu.edu. Thank you.<br>This study compares instructor self-perceptions with student perceptions of teaching quality using the same 16-item evaluation instrument. Three hypotheses were investigated: (1) Instructors' self-evaluations

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Chiang, Rhu-rong. "A Survey of Two-Year And Four-Year Hospitality Management Programs To Describe Characteristics of Hotel Front Office Management Courses." Thesis, University of North Texas, 1993. https://digital.library.unt.edu/ark:/67531/metadc278566/.

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This study focused on the hotel front office management course and how this course and related topics were taught in hospitality management programs. The results of the study can guide faculty in developing and expanding the hotel front office management course, related textbooks and teaching resources to best prepare students to meet the future needs of the lodging industry.

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