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Journal articles on the topic 'Managerial tool'

Author: Grafiati

Published: 3 June 2025

Last updated: 31 July 2025

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1

Lamberti, Emilia, Francesca Michelino, Antonello Cammarano, and Mauro Caputo. "Open innovation scorecard: a managerial tool." Business Process Management Journal 23, no. 6 (2017): 1216–44. http://dx.doi.org/10.1108/bpmj-10-2016-0207.

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Purpose The purpose of this paper is to devise a scorecard providing a suite of indicators that give innovation managers a value-oriented, fast but holistic view of open innovation (OI) adoption in their organisations. Design/methodology/approach The theoretical framework is built after a thorough review of OI literature. The managerial tool is developed from the theoretical framework, constructing indicators that can be easily generated by processing data within information systems of companies. Findings The scorecard provides a multi-dimensional conceptualisation of OI adoption in organisati

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2

Menichini, Tamara, and Francesco Rosati. "A Managerial Tool for Environmental Sustainability." APCBEE Procedia 5 (2013): 551–56. http://dx.doi.org/10.1016/j.apcbee.2013.05.092.

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Namini, Saeed Banihashemi, Mahmoud Shakouri, Mohammad Mahdi Tahmasebi, and Christopher Preece. "Managerial sustainability assessment tool for Iran's buildings." Proceedings of the Institution of Civil Engineers - Engineering Sustainability 167, no. 1 (2014): 12–23. http://dx.doi.org/10.1680/ensu.12.00041.

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McDaniel, Reuben R., and Holly Jordan Lanham. "Evidence as a tool for managerial action." Health Care Management Review 34, no. 3 (2009): 216–18. http://dx.doi.org/10.1097/hmr.0b013e3181a943f7.

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Holmes, Donald S., and A. Erhan Mergen. "A managerial tool for process capability analysis." Quality and Reliability Engineering International 4, no. 1 (1988): 63–66. http://dx.doi.org/10.1002/qre.4680040113.

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PAMFILIE, ANA-MARIA. "INNOVATION A MANAGERIAL TOOL FOR CONSUMER ORIENTED ORGANISATIONS." International Journal of Management Cases 10, no. 3 (2008): 321–26. http://dx.doi.org/10.5848/apbj.2008.00053.

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Garengo, Patrizia, Stefano Biazzo, Alessio Simonetti, and Giovanni Bernardi. "Benchmarking on managerial practices: a tool for SMEs." TQM Magazine 17, no. 5 (2005): 440–55. http://dx.doi.org/10.1108/09544780510615942.

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Curi, Claudia, and Ana Lozano-Vivas. "Managerial ability as a tool for prudential regulation." Journal of Economic Behavior & Organization 174 (June 2020): 87–107. http://dx.doi.org/10.1016/j.jebo.2020.03.023.

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Budhwar, Pawan S. "Cognitive Mapping as a Tool to Elicit Managerial Cognitions: Methodology Analysed." Vikalpa: The Journal for Decision Makers 21, no. 4 (1996): 17–26. http://dx.doi.org/10.1177/0256090919960402.

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The existing literature shows an increasing trend into the investigation of managerial cognitions. The literature also shows an imbalance between the theoretical and empirical work in this area, in favour of the former. From a thorough review of literature, a growing need is felt for testing new methods to acquire and analyse data. More researchers are noted to adopt the technique of ‘cognitive mapping’ to study managerial cognitions. To what extent is cognitive mapping an appropriate tool to investigate managerial cognitions? This paper by Pawan S Budhwar is an attempt to answer this question

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Shurpenkova, Ruslana, and Oksana Sarahman. "Management accounting as an effective tool of management of a modern enterprise." Współczesne Problemy Zarządzania 9, no. 1(18) (2021): 53–58. http://dx.doi.org/10.52934/wpz.131.

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The article analyzes the role of managerial accounting in the enterprise management system. It is established that managerial accounting is an effective management tool because it creates competitive advantages in a market environment. The main principles of managerial accounting system construction at the enterprise are highlighted, its importance for effective functioning is substantiated. The main problems hindering the management accounting implementation and planned measures for successful implementation of this process at Ukrainian enterprises are also analyzed.

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Baporikar, Neeta. "Holistic Approach for Balanced Scorecard as Managerial Decision Making Tool." International Journal of System Dynamics Applications 5, no. 1 (2016): 31–42. http://dx.doi.org/10.4018/ijsda.2016010103.

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Recent times have seen the supply side of management knowledge be it consultants, management gurus, business schools and popular press invent and diffuse countless managerial tools at a rapid-fire rate. One such tool is the Balanced Scorecard (BSC) that has been glorified and hyped as a great innovation of nineties. Through exhaustive literature and grounded theory approach, this paper examines some theoretical and methodological issues of BSC to develop a holistic perspective when adopting BSC as a managerial tool. The main purpose hereto is not to question BSC but rather to create a more hol

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Sachish, Arie. "Productivity functions as a managerial tool in Israeli ports." Maritime Policy & Management 23, no. 4 (1996): 341–69. http://dx.doi.org/10.1080/03088839600000094.

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Simuth, Jozef. "E-learning Tool for Improving Managerial Strategic Thinking Skills." Procedia - Social and Behavioral Sciences 197 (July 2015): 703–6. http://dx.doi.org/10.1016/j.sbspro.2015.07.072.

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Arend, Richard J., Y. Lisa Zhao, Michael Song, and Subin Im. "Strategic planning as a complex and enabling managerial tool." Strategic Management Journal 38, no. 8 (2015): 1741–52. http://dx.doi.org/10.1002/smj.2420.

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Cardona-Arbeláez, Diego. "Inteligencia Emocional: herramienta para la Transformación Gerencial." Revista científica anfibios 6, no. 2 (2023): 40–48. http://dx.doi.org/10.37979/afb.2023v6n2.135.

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El presente artículo tiene como objetivo describir el impacto de la inteligencia emocional como habilidad gerencial en las organizaciones, fortaleciendo su cultura organizacional, la motivación de sus colaboradores, su productividad y su éxito general. La metodología planteada corresponde a una revisión sistemática minuciosa de los conceptos de habilidades gerenciales, inteligencia emocional y liderazgo desde sus orígenes y se plantean líneas de investigación relacionadas con este tema. Como resultado se tiene que la evolución histórica de las habilidades gerenciales y de la inteligencia emoci

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Root, Hilton l. "Pakistan's Managerial Dilemmas (Distinguished Lecture)." Pakistan Development Review 36, no. 4I (1997): 467–96. http://dx.doi.org/10.30541/v36i4ipp.467-496.

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Discretion without accountability is deeply rooted in Pakistan's political history, profoundly shaping the country's administrative system. Pakistan's political institutions offer the leadership many opportunities for violating citizen trust. Institutional change is proposed as a tool for politicians to maintain their authority through policy reform rather than patronage. Institutions are needed that allow politicians to lead while preserving the impartiality, permanence, and expertise of a public bureaucracy

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Schüller, David, Karel Doubravský, and Iveta Šimberová. "Trend Modelling as a Support of Managerial Decision-Making Process in Relation to Customers." Engineering Economics 34, no. 4 (2023): 412–24. http://dx.doi.org/10.5755/j01.ee.34.4.30696.

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The issue of managerial decision-making in relation to customers plays a significant role in any enterprise. Managerial decisions are often based on input information that is difficult to quantify. Therefore, common statistical methods cannot be easily used. A trend is the least informative quantifier. The goal of the paper is to present a new formal tool of the managerial decision-making process based on the trend model. This tool is demonstrated using the following variables: word of mouth, electronic word of mouth, brand trust, consumer experience and consumer price perception. These variab

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Radhakrishnan, Chandra Vadhana, and K. A. Zakkariya. "Inventory for Critical Managerial Soft Skills (ICMS) – Development and Standardisation." European Scientific Journal, ESJ 18, no. 31 (2022): 72. http://dx.doi.org/10.19044/esj.2022.v18n31p72.

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Purpose: This paper presents the findings of a group of empirical studies for a conceptual and theoretical validation of the Critical Managerial Soft Skills (CMS) Model and then presents the psychometric properties of a newly developed tool - The Inventory for Critical Managerial Soft Skills (ICMS) for assessing the same. Design/methodology/approach: The CMS model was validated by a set of qualitative and quantitative studies among employers to confirm the importance of soft skills and to derive the critical soft skills framework (N- 95, 206) and this served as a basis of the tool construction

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SENGUPTA, JATI K. "Data envelopment analysis: a new tool for improving managerial efficiency." International Journal of Systems Science 27, no. 12 (1996): 1205–10. http://dx.doi.org/10.1080/00207729608929327.

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Damali, Uzay, Enrico Secchi, Stephen S. Tax, and David McCutcheon. "Customer participation risk management: conceptual model and managerial assessment tool." Journal of Service Management 32, no. 1 (2020): 27–51. http://dx.doi.org/10.1108/josm-05-2018-0147.

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PurposeCustomer participation (CP) has received considerable interest in the service literature as a way to improve the customer experience and reduce service providers' costs. While its benefits are not in question, there is a paucity of research on potential pitfalls. This paper provides a conceptual foundation to address this gap and develops a comprehensive model of the risks of customer participation in service delivery, integrating research from the marketing, operations and supply chain management, strategy, and information technology fields.Design/methodology/approachThe model is deriv

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21

Guo, Kristina L. "An Assessment Tool For Developing Healthcare Managerial Skills and Roles." Journal of Healthcare Management 48, no. 6 (2003): 367–76. http://dx.doi.org/10.1097/00115514-200311000-00005.

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Moghaddam, Nader Markazi, Sanaz Zargar Balaye Jame, Sima Rafiei, Ali Asghari Sarem, Ashraf Ghamchili, and Milad Shafii. "Managerial competencies of head nurses: a model and assessment tool." British Journal of Nursing 28, no. 1 (2019): 30–37. http://dx.doi.org/10.12968/bjon.2019.28.1.30.

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23

Pinto, Claudio. "An NDEA Model as Policy Tool to Support Managerial Decisions." International Journal of Business Administration 11, no. 3 (2020): 21. http://dx.doi.org/10.5430/ijba.v11n3p21.

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Data Envelopment Analysis (DEA) is a non-parametric frontier approach used both to model production processes and/or production organisations of goods and services (public and private) as inputs/output systems and to measure their relative efficiency. However, in addition to being an instrument for measuring economic performances, the DEA is also used in its multiplicative version as a policy tool to support managerial decisions for the pursuit of competing objectives. Based on the data, the DEA offers an answer to the pursuit of competing objectives by placing it as a trade-off and calculatin

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Jones, Lyn M., and Andrew J. Hirst. "Visual simulation in hospitals: A managerial or a political tool?" European Journal of Operational Research 29, no. 2 (1987): 167–77. http://dx.doi.org/10.1016/0377-2217(87)90106-8.

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25

Nahil, Abdallah. "Machine Learning as Managerial Tool: A Case Study in ADNOC." International Journal of Current Science Research and Review 07, no. 04 (2024): 2180–86. https://doi.org/10.5281/zenodo.10972865.

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Abstract : In the current business environment, managers are facing challenges in managing different kinds of people. They find it difficult to track, evaluate, and manage employees in a fast-paced work setting. Machine learning is an emerging concept that deals with unsupervised and supervised learning of a machine to provide a usable system. In this matter, this paper aims to investigate how companies can leverage the use of machine learning in people management and in improving the performance, productivity, and motivation of employees and managers. Thus, the research used both qualitative

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Vadhana R., Chandra, and K. A. Zakkariya. "Inventory for Critical Managerial Soft Skills (ICMS) – Development and Standardisation." European Scientific Journal, ESJ 8 (August 18, 2022): 116. http://dx.doi.org/10.19044/esj.2022.v8n0p116.

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Purpose: This paper presents the findings of a group of empirical studies for a conceptual and theoretical validation of the Critical Managerial Soft Skills (CMS) Model and then presents the psychometric properties of a newly developed tool - The Inventory for Critical Managerial Soft Skills (ICMS) for assessing the same. Design/methodology/approach: The CMS model was validated by a set of qualitative and quantitative studies among employers to confirm the importance of soft skills and to derive the critical soft skills framework (N-95, 206) and this served as a basis of the tool c

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27

Coronica, Jon Mauris, and Nenita Prado. "On the Dimensions of Managerial Readiness among Radiologic Technologists in Davao Region, Philippines: A Factorial Analysis Approach." Journal of Interdisciplinary Perspectives 3, no. 8 (2025): 526–37. https://doi.org/10.69569/jip.2025.298.

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This study aimed to develop and validate a reliable instrument for assessing managerial readiness among radiologic technologists employed in tertiary hospitals across the Davao Region (Region XI) in the Philippines. Utilizing an exploratory sequential design, the research was conducted between June 2024 and April 2025 in two phases. The qualitative phase involved in-depth interviews with 15 department heads, from which three core themes—managerial competence, managerial capability, and interpersonal relations—emerged through thematic analysis. These themes informed the construction of an initi

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Zaika, Svitlana, Yuliia Sahachko, and Svitlana Kuskova. "MANAGEMENT DIAGNOSTICS AS A TOOL FOR MAKING EFFECTIVE DECISIONS IN MODERN MANAGEMENT." Економіка розвитку систем 6, no. 2 (2025): 98–106. https://doi.org/10.32782/2707-8019/2024-2-14.

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Management diagnostics represents a crucial instrument within the contemporary managerial toolkit, facilitating the attainment of sound decision-making in the context of today's intricate operational landscape. The mounting intricacy of managerial processes and the imperative for the prudent utilisation of resources serve to reinforce the significance of diagnostic techniques as a means of enhancing enterprise efficiency. The objective of this article is to define the essence of management diagnostics, to elucidate its role in decision-making processes, and to identify methods for implementing

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Alara, Jeanny Vera Astrid, Rahmalia Dwi Handayani, Vera Sylvia, Alvinabila Rasfan Jani, and Asfeni Nurullah. "Analysis of the Application of Responsibility Accounting as a Cost Control Tool and Managerial Performance Appraisal." Formosa Journal of Applied Sciences 4, no. 4 (2025): 1153–68. https://doi.org/10.55927/fjas.v4i4.107.

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Managerial Cost Control and Performance Appraisal has an important role in a company. However, in the current era, cost management has several challenges that make it ineffective. Responsibility Accounting is one of the tools that can improve the efficiency of the company so that the cost center becomes effective. This study uses a Systematic Literature Review (SLR) to examine the application of responsibility accounting as a cost control tool and managerial performance assessment by analyzing 20 articles published between 2020-2024. The results showed that the application of responsibility ac

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Decker, Wayne H. "MANAGERIAL HUMOR AND SUBORDINATE SATISFACTION." Social Behavior and Personality: an international journal 15, no. 2 (1987): 225–32. http://dx.doi.org/10.2224/sbp.1987.15.2.225.

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Humor may be a useful managerial tool, contributing to effectiveness and subordinate satisfaction. A survey explored 290 workers' job satisfaction and impressions of supervisors as a function of subject age, subject sex, supervisor sense of humor, and supervisor sexual humor. Subjects rating their supervisors high in sense of humor reported higher job satisfaction and rated other supervisor qualities higher than did subjects rating their supervisors low in sense of humor. In general, the differences between ratings, given low and high sense of humor supervisors, were greater for younger (under

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Suharwini, Ni Nengah, Akram Akram, and Lalu M. Furkan. "Pengaruh Audit Manajemen Dan Kualitas Pengendalian Intern Terhadap Kinerja Manajerial Dengan Good Corporate Governance Sebagai Variabel Moderasi." JURNAL SOSIAL EKONOMI DAN HUMANIORA 8, no. 3 (2022): 365–74. http://dx.doi.org/10.29303/jseh.v8i3.114.

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This study aims to analyze the effect of management audit and the quality of internal control on managerial performance with good corporate governance as a moderating variable. The population of this study were 106 managerial level officials and auditors at PT Bank NTB Syariah. The data analysis tool uses an interaction test. The results show that management audit and quality of internal control have a significant effect on managerial performance, but good corporate governance if it is a moderating variable does not strengthen the influence of management audit and quality of internal control o

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Diskienė, Danuta, Virginijus Tamaševičius, and Agnė Kalvaitytė. "Managerial Roles in SMEs and Their Effect on Perceived Managerial Effectiveness in Lithuania." Organizations and Markets in Emerging Economies 9, no. 1 (2018): 41–61. http://dx.doi.org/10.15388/omee.2018.10.00003.

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The aim of this study was to analyze the managerial work of Lithuanian managers in terms of managerial roles and their effect on perceived effectiveness of managers’ work in small and medium – sized companies in Lithuania. Literature analysis reveals the concept of managerial work in terms of roles played by managers and discusses the issue of managerial effectiveness. Both concepts are seen as highly complex phenomena where role accomplishing is recognized as an important influential factor in effective managerial work performance. A survey was used as the most appropriate tool for data colle

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Kiseľáková, Dana, Peter Gallo, Veronika Čabinová, Erika Onuferová, and Hairul Hairul. "TOTAL QUALITY MANAGEMENT AS MANAGERIAL TOOL OF COMPETITIVENESS IN ENTERPRISES WORLWIDE." Polish Journal of Management Studies 21, no. 2 (2020): 195–209. http://dx.doi.org/10.17512/pjms.2020.21.2.14.

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Khomumenko, O. "JUDICIAL ECONOMIC EXPERTISE AS A REGIONAL TOOL FOR MANAGING MANAGERIAL DECISIONS." Theory and Practice of Forensic Science and Criminalistics 20, no. 2 (2019): 415–23. http://dx.doi.org/10.32353/khrife.2.2019.32.

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Separation of economic information of conflict situations, created by the DOJ forensic examination of the general array of economic information and study of the mechanism and the consequences of its impact on management decisions, improving the mechanisms for its creation will allow obtaining an economic effect from a positive impact on management decisions in the long run. Destruction of criminal schemes of interactions is a logical stage in the development of the economy on the path towards the formation of a quality economy of the region. Therefore, it is logical to have the tools tha

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Khosrowpour, Mehdi. "Office Automation as a Managerial Tool: The Underlying Importance of Education." Journal of Educational Technology Systems 17, no. 1 (1988): 79–87. http://dx.doi.org/10.2190/ppvy-eeyj-xq8t-pvbc.

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Computer technology has assisted many manufacturing companies to automate various production functions, bearing significant results. Despite rapid growth of automation in the manufacturing sectors in general, the automation process of many office-related functions is still at the early developmental stages. Contributing to this slow growth of office automation are lack of management enthusiasm, unrecognized economic and productivity incentives, and lack of effective management. Lack of proper educational programs or curricula underlies these factors.

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Berserov, Tembot Batyrbievich. "Stimulating entrepreneurial activity as a managerial tool for managing higher education." Caucasian Science Bridge 4, no. 1 (2021): 76–83. http://dx.doi.org/10.18522/2658-5820.2021.1.8.

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Danubianu, Mirela, Dragos Mircea Danubianu, Cristian Teodorescu, and Lucian Constantin. "Data-Mining – A Valuable Managerial Tool for Improving Power Plants Efficiency." Present Environment and Sustainable Development 8, no. 1 (2014): 205–16. http://dx.doi.org/10.2478/pesd-2014-0018.

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Abstract Energy and environment are top priorities for the EU’s Europe 2020 Strategy. Both fields imply complex approaches and consistent investment. The paper presents an alternative to large investments to improve the efficiencies of existing (outdated) power installations: namely the use of data-mining techniques for analysing existing operational data. Data-mining is based upon exhaustive analysis of operational records, inferring high-value information by simply processing records with advanced mathematical / statistical tools. Results can be: assessment of the consistency of measurements

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Bosco, Joseph. "The Formula as a Managerial Tool: Audit Culture in Hong Kong." Journal of Workplace Rights 16, no. 3-4 (2011): 383–403. http://dx.doi.org/10.2190/wr.16.3-4.h.

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Key, Susan. "ANALYZING MANAGERIAL DISCRETION: AN ASSESSMENT TOOL TO PREDICT INDIVIDUAL POLICY DECISIONS." International Journal of Organizational Analysis 5, no. 2 (1997): 134–55. http://dx.doi.org/10.1108/eb028865.

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Shah, Vivek, Joan C. Roderick, and Gary D. Buckner. "The Microcomputer as an Effective Decision Support Tool in Managerial Productivity." Journal of Education for Business 65, no. 5 (1990): 197–201. http://dx.doi.org/10.1080/08832323.1990.10117426.

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Gonchar, Viktoriya, and Kyryl Bespalov. "Value engineering as a tool for managerial decision-making in projects." Ukrainian Journal of Applied Economics and Technology 2024, no. 4 (2024): 234–40. https://doi.org/10.36887/2415-8453-2024-4-36.

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The article examines the methodology of Value Engineering (VE) as a systematic approach to optimizing resources, improving efficiency, and making informed managerial decisions in project activities. The key aspects of VE are analyzed, with particular attention given to functional analysis, which allows identifying and evaluating the primary functions of objects while minimizing costs without compromising quality. The specific application of VE in large-scale industrial projects, requiring the integration of multidimensional approaches to achieve strategic goals, is considered. It is substantia

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Brady, C. "Collective responsibility of the cabinet: an ethical, constitutional or managerial tool?" Parliamentary Affairs 52, no. 2 (1999): 214–29. http://dx.doi.org/10.1093/pa/52.2.214.

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Brown, Christopher L., S. Tamer Cavusgil, and A. Wayne Lord. "Country-risk measurement and analysis: A new conceptualization and managerial tool." International Business Review 24, no. 2 (2015): 246–65. http://dx.doi.org/10.1016/j.ibusrev.2014.07.012.

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Radoman, Nikola. "Managerial Tool for Work Quality Evaluation Based on Markov Chain Algorithm." Journal of Management World 2022, no. 2 (2022): 158–65. http://dx.doi.org/10.53935/jomw.v2022i2.190.

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The aim of this study is to apply and validate the use of Markov chains in modelling and analysing the performance of working groups. The Markov chain model is applied to investigate the probability of accepting arriving work, the availability of workers, and the utilisation of a group. The model also indicates changes in the crews reliability and its utilisation for various numbers of staff. The paper provides managers with a practical tool for modeling and analysing the performance of working groups. However, this research is limited to the type of work with a fixed arrival rate and to the s

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45

Gorislavets, Yulia V. "Financial analysis as a means of making managerial decisions." ACCOUNTING AND CONTROL 4 (2025): 54–64. https://doi.org/10.36871/u.i.k.2025.04.01.007.

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This article examines the importance of a company’s financial analysis for using its results in financial management. The importance of financial analysis as a tool for making managerial decisions in the company’s management system is determined, since it helps to identify the vulnerabilities of an economic entity, which is taken into account later in management. The article also provides a financial analysis of the organization, on the basis of which conclusions are drawn about its condition and the directions of further development are determined. The purpose of the study: to study the featu

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Buldakova, Natalia, Oksana Shakirova, and Nikolai Kotryakhov. "A Tree of a Competence as a Tool of Researching Level of Training by Future Teachers'." ARPHA Proceedings 5 (February 10, 2022): 219–38. https://doi.org/10.3897/ap.5.e0219.

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The paper is topical and up-to-date as analysis of regulatory documents showed that it is very important to develop managerial skills in future teachers so that they can successfully organize project activities of school leavers as this type of activity demonstrates how they have coped with the academic program of secondary education. As for the share of managerial skills in the pedagogical profession, the analysis of the regulatory documents showed that the most part of functions and competences are connected with management. Still FSES competences do not include the ability of managing pupil

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Fuka, Jan, Petra Lesakova, and Robert Bata. "Sustainable Value as a Tool for Performance Measurement of the Region." Lex localis - Journal of Local Self-Government 16, no. 4 (2018): 693–713. http://dx.doi.org/10.4335/16.4.693-713(2018).

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Public servants are confronted with the need to reflect the reality of the changing world. In past decades, managerial methods have begun to penetrate into public administration, which has gained the name of New Public Management . This approach has been criticized by part of both scholars and practitioners, because of the fact that it brings too many economic and managerial principles from the private sector. We think that New Public Management is still open to new challenges, but with emphasizing the values that are typical for public administration. The use of Corporate Performance Manageme

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48

Alhamdane, Aktham, Samia Boukari, Thouraya Mhenni, et al. "The Relationship Between the Level of Administrative Performance and The Level of Administrative Creativity Among the Administrative Members of The Golden Square Clubs in The Iraqi League." Advances in Social Sciences Research Journal 11, no. 4 (2024): 115–22. http://dx.doi.org/10.14738/assrj.114.16825.

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This study aims to identify the relationship between the level of administrative performance and the level of administrative creativity among of the administrative members of the Golden Square clubs in the Iraqi league. Additionally, it sought to identify differences in the level of managerial performance and managerial creativity among the administrative members of the Golden Square Clubs in the Iraqi League based on the variables of educational qualification and specialization. To achieve this objective, the study was carried out with a sample of forty-eight (48) administrative members of th

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Benuyenah, Vic. "Theorising an organisational citizenship behaviour model for managerial decision-making: from history to contemporary application." Management Research Review 44, no. 8 (2021): 1182–98. http://dx.doi.org/10.1108/mrr-07-2020-0422.

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Purpose This study aims to expand the theory of organisational citizenship behaviour (OCB) to include “exterior” behaviours. By advancing the work of Blake and Mouton (1964) and remapping the performance/OCB dimensions offered in the historical literature, a new holistic model of organisational performance is proposed. As a further step, a decision-making tool is proposed for managerial decision-making and to help predict employee performance. Design/methodology/approach The paper adopts a critical review and conceptual approach to explore historical OCB theories and task performance (TP) taxo

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AMEMTENAAN, Chisa Peace. "Managerial Skills: Tool for Instructional Supervision in Secondary Schools in Rivers State." International Journal of Education and Evaluation 8, no. 8 (2023): 36–49. http://dx.doi.org/10.56201/ijee.v8.no8.2022.pg36.49.

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The Paper Explored Managerial Skills: Tool For Instructional Supervision In Secondary Schools In Rivers State. The Concepts Of Managerial Skills, Conceptual Skills, Technical Skills, Human Relation Skills Among Others Were Discussed. Highlight Was Done On The Steps To Acquiring Conceptual Skills, How To Acquire Technical Skills While The Factors Of Project Management Skills Were Further Discussed. Again, The Qualities Of Effective Team Management Were State As Well As Time Management Skills. Furthermore, Mention Was Made Of Specific Roles Played By The School Principal While Reasons Were Given

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