Dissertations / Theses: 'Market of restaurant services'

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Espino, Elio Roberto. "Trip generation study of gasoline stations with convenience market, quick service restaurant, and car wash in Miami-Dade county." FIU Digital Commons, 1999. https://digitalcommons.fiu.edu/etd/3243.

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The objectives of the thesis are twofold: (a) validation of trip generation rates for land use 846 (LU-846) published in ITE's Trip Generation Manual, and (b) the generation of trip generation models for a newly introduced land use, the gasoline station with convenience market, quick service restaurant and car wash. Data was collected at five sites representative of the new land use and the number of trips produced by the sites were compared with estimates made using the ITE rates for LU-846. The ITE rates were found to underestimate trip generation by 50% to 400%. Additionally, Multiple regression was performed using average daily trips and trips generated during the PM peak of the adjacent street as dependent variables and gross floor area of the convenience store and number of driveways as the independent variables. The models that resulted from the regression analysis are as follows: PMTRIPS = 82.75 + 0.0537GFA + 7.23DRW, R2 of 0.84, and DTRIPS = 2135.7 + 0.239GFA +381.4 DRW, R2 of 0.70.

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Martins, João Valente Palma. "Internacionalização de empresas de restauração : seleção de cidades-alvo." Master's thesis, Instituto Superior de Economia e Gestão, 2016. http://hdl.handle.net/10400.5/13677.

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Mestrado em Gestão e Estratégia Industrial
Devido à urbanização da população mundial, as empresas de serviços tendem a localizar-se nas cidades, servindo as necessidades de populações grandes e culturalmente diversas. Ao efetuar-se a revisão da literatura sobre a internacionalização de empresas verifica-se que é atrativo para as empresas de restauração focarem-se nas cidades enquanto mercados-alvo, embora as correntes teóricas clássicas de internacionalização de empresas não considerem esta perspetiva (têm uma visão mais industrial). Com o intuito de contribuir para a literatura, e desenvolver esta perspetiva, o autor elabora um modelo de seleção sistemático de cidades-alvo para empresas de restauração, com base em Swoboda et al (2007), usando critérios de análise revistos na literatura. Ao efetuar a sua aplicação empírica ao caso da Patrimvs, empresa portuguesa de restauração e catering, verificou-se que o modelo deverá ser mais aplicável a empresas com pouca experiência internacional, permitindo efetuar uma pesquisa e análise extensiva das possíveis cidades-alvo, pouco influenciada pela distância psíquica. A análise da cidade requererá sempre uma visão nacional para averiguar o ambiente fiscal, o risco político-económico, as regulações sobre a troca comercial e as barreiras impostas sobre a entrada de empresas estrangeiras. Uma vez que só se pôde aplicar o modelo a uma empresa, sugere-se futuramente que se procure investigar a sua aplicação a diferentes empresas de restauração nacionais e de outros países. Será também interessante estudar a aplicação em cadeias mais experientes internacionalmente, outro tipo de serviços e empresas de alimentos e bebidas.
Due to the urban population growth, service companies tend to be located in cities, answering the needs of large and culturally diverse populations. By reviewing the literature on companies’ internationalization processes, it turns out that it is attractive for restaurant companies to focus on cities as markets, although the classic theories on companies’ internationalization processes don’t consider this perspective as they are more directed towards manufacturing companies. With the purpose of making the literature richer, and build up this perspective, the author develops a systematic target-city selection model for restaurant companies based on Swoboda et al. (2007), using analysis criteria reviewed in the literature. When empirically applying the model to the case of Patrimvs, a Portuguese catering and restaurant company, it was verified that the model would suit companies that lack international experience better, since it allows to carry out an extensive research and analysis of possible target cities, with low influence by psychic distance. The city analysis will always require a national perspective so that it can address the tax environment, the political-economical risk, the regulations on commerce exchange and the barriers imposed on foreign companies’ entry. As it was only possible to apply this model to a single company, the author suggests that further application of the model to different national and foreign countries’ restaurant companies should be conducted. It would be also interesting to study its application in internationally experienced restaurant chains, as well as other type of services and Food & Beverage companies.
info:eu-repo/semantics/publishedVersion

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Поздіна, О. Д. "Особливості кластерних утворень у сфері харчування туристів." Thesis, Одеський національний економічний університет, 2021. http://local.lib/diploma/Pozdina.pdf.

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У першому розділі «ТЕОРЕТИЧНІ ОСНОВИ КЛАСТЕРНОЇ ПОЛІТИКИ» досліджуються кластери як елемент комплексності для розвитку туризму; надається характеристика основних понять: заклади ресторанного господарства, туристична діяльність, сфера обслуговування туристів. У другому розділі «СВІТОВИЙ ДОСВІД КЛАСТЕРНОЇ ПОЛІТИКИ У СФЕРІ ХАРЧУВАННЯ» вивчаються інструменти з розвитку кластерів ресторанного господарства; досліджуються методи управління розвитком кластерів на регіональному рівні; наводяться світові аналоги кластерних утворень у сфері ресторанного господарства. У третьому розділі «СУЧАСНИЙ СТАН І ПЕРСПЕКТИВИ КЛАСТЕРИЗАЦІЇ СФЕРИ ХАРЧУВАННЯ ТУРИСТІВ В УКРАЇНІ» аналізується ринок послуг харчування туристів і особливості розвитку кластерів; пропонуються шляхи підвищення ефективності функціонування кластерів.
The first section "THEORETICAL FUNDAMENTALS OF CLUSTER POLICY" explores clusters as an element of complexity for tourism development; the characteristic of the basic concepts is given: establishments of restaurant economy, tourist activity, sphere of service of tourists. The second section "WORLD EXPERIENCE OF CLUSTER POLICY IN THE FIELD OF NUTRITION" studies the tools for the development of restaurant clusters; methods of cluster development management at the regional level are studied; the world analogues of cluster formations in the field of restaurant economy are given. The third section "CURRENT SITUATION AND PROSPECTS OF CLUSTERIZATION OF TOURIST FOOD IN UKRAINE" analyzes the market of tourist food services and features of cluster development; ways to increase the efficiency of clusters are proposed.

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Youkhadar, Allis George. "Organic Food : market and restaurant." Tesis, Universidad de Chile, 2016. http://repositorio.uchile.cl/handle/2250/140874.

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Tesis para optar al grado de Magíster en Administración (MBA)
Este plan de negocios ha sido elaborado para evaluar la oportunidad de negocio de Organic Food. En los últimos años ha habido una tendencia creciente de alcance global referente a la calidad y fiabilidad de los productos alimenticios y su impacto en la salud de las personas, esta tendencia ha estado marcada por el creciente consumo de toda la gama de productos alimenticios orgánicos. Tendencia que ha sido validada por la prestigiosa publicación The Word Organic Agriculture, del año 2015, en la cual se sostiene que en los años, 1999 y 2013, se ha quintuplicado la demanda de productos orgánicos. Panamá no ha escapado en mayor o menor grado a esta corriente. Frente a este escenario se realiza la siguiente propuesta de negocio de una tienda-restaurant de productos alimenticios de origen orgánico, que busca diferenciarse dentro de la industria de la venta de alimentos empaquetados, secos y de comida servida en la ciudad de Panamá, gracias a características como la calidad de los productos orgánicos y sus beneficios comprobados para la salud, algo respaldado por la creciente concientización a escala global, sobre los efectos negativos que han tenido sobre la salud de la sociedad moderna, los productos alimenticios transformados genéticamente y producidos con pesticidas entre oros componentes químicos. Se puede observar en las encuestas N°1 realizada (Ver Anexo N°1) que en promedio 77 % de los entrevistados manifestaron que tenían capacidad económica de adquirir productos orgánicos y frecuentar restaurantes de comida orgánica. De igual forma el 55% en promedio manifestó que estaría dispuesto a comprar productos orgánicos para su dieta diaria conociendo sus mejores beneficios, lo cual sustenta la existencia de un mercado potencial. Estas cifras corroboran la tendencia favorable en la sociedad de la ciudad de Panamá, hacia el consumo de productos orgánicos. En lo referente a las proyecciones financieras el estudio arrojo como resultado un VAN positivo de $2,470,251.81 para los 5 años de operación de la empresa, a la tasa de descuento 14.64%, resultando en una TIR 134.51% y un payback de 2 años, con un valor de desecho de $56,732.00 al 5° año. Lo que demuestra la viabilidad económica del proyecto para el período considerado. Organic Food Store and Restaurant, será un negocio que contará con un equipo de profesionales altamente capacitados en especial en el equipo de la cocina el cual contará con un chef experto en la elaboración de platos y productos con componentes orgánicos y su correcta combinación en la elaboración de los mismos. Así como con un equipo gerencia con experiencia en el área de supermercados y restaurantes. La ventaja competitiva de Organic Food, se sustentará en la diferenciación respecto a la competencia, en los siguientes aspectos: La elaboración de recetas propias con altos estándares de calidad, y adecuada combinación nutricional, que serán de uso exclusivo de la empresa, destinada a satisfacer las necesidades nutricionales y de salud de los clientes según sea el caso. De igual ofrecerá el servicio delivery a los clientes tanto en los productos secos, como en platos servidos. Estos aspectos en su conjunto le darán a Organic Food una propuesta de valor para sus clientes superior a la del resto de la competencia en la ciudad de Panamá.

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Hojačová, Blanka. "Návrh na zlepšení spokojenosti zákazníků restaurace Sportclub." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2008. http://www.nusl.cz/ntk/nusl-221972.

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The dissertation deals with the realization and subsequent evaluation of the analysis of the satisfaction of customers of the restaurant Sportclub on the basis of a questionnaire. It contains the analysis of the outcomes, leading to the detection of strong and weak points of the restaurant Sportclub from the point of view of the customer. One part also deals with suggestions and recommendations that will help to increase the customers´satisfaction and so they will contribute to a better competitor´s fight and to the stabilization of the position of the restaurant in the market.

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Lin, Tai-jung. "Restaurant recommendation system (RRS)." CSUSB ScholarWorks, 2006. https://scholarworks.lib.csusb.edu/etd-project/3009.

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Discusses the development of an online restaurant recommendation system that allows users to search for restaurants in the Los Angeles area. The user can retrieve restaurant information including, name, type of restaurant, address, phone number, rating, prices and map. By logging in, users can also give their own recommendations and rate restaurants. The system also provides functions that allow a system a system administrator to manage the contents of the site. The project is based on Java Server Pages (JSP) language, Java Server Programming, which is a server side scripting language. Utilizes MySQL to maintain persistent data and Tomcat as a web system server.

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Archibong, Otobong Sampson. "Market for egological services." Thesis, Sumy State University, 2014. http://essuir.sumdu.edu.ua/handle/123456789/36219.

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In its strictest sense, a market is a regular gathering of people (whether in person, on the internet, or via other forms of communication) for the purpose of buying and selling goods and/or services. The emphasis is on the term regular. If the gathering is between two people, and it only happens once, and is the only one of its kind, then it is not a market. When you are citing the document, use the following link http://essuir.sumdu.edu.ua/handle/123456789/36219

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Mozeik, Celeste K. "Customer adoption of online restaurant services a multi-channel approach /." Access to citation, abstract and download form provided by ProQuest Information and Learning Company; downloadable PDF file, 94 p, 2007. http://proquest.umi.com/pqdweb?did=1338866361&sid=7&Fmt=2&clientId=8331&RQT=309&VName=PQD.

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Thesis (M.S.H.T.M.)--University of Delaware, 2007.
Principal faculty advisors: Srikanth Beldona and Francis Kwanza, Dept. of Hotel, Restaurant, & Institutional Management. Includes bibliographical references.

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Schaible, Elizabeth. "Teaching moments of truth in dining room management and operations /." Online version of thesis, 1993. http://hdl.handle.net/1850/11579.

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Kramar, M. S. "Ukraine in the Global Services Market." Thesis, Київський національний університет технологій та дизайну, 2017. https://er.knutd.edu.ua/handle/123456789/8454.

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Mohamed, Saleh. "Market of ecological services in Tanzania." Thesis, Видавництво СумДУ, 2011. http://essuir.sumdu.edu.ua/handle/123456789/10072.

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Proskurniak, Stanislav, and Станіслав Проскурняк. "Market of information services of Ukraine." Thesis, National Aviation University, 2021. https://er.nau.edu.ua/handle/NAU/51247.

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1. 17 ukrayins`kikh kompani`j-autsorseri`v potrapili u svi`tovij top-100. DOU.ua. Rezhim dostupu: https://dou.ua/lenta/news/outsourcingtop-100-2019/. 2. Knyazevich A.O. Upravli`nnya i`nfrastrukturnim zabezpechennyam i`nnovaczi`jnogo rozvitku ekonomi`ki : monogr. Ri`vne : Volins`ki` oberegi, 2018. 362 s.
The process of commercializing scientific ideas and proposals is the process of bringing innovations to the market. Unlike other product markets, the innovation market is a market for economic development, accelerating scientific and technological progress. This is a set of organizational and economic relations arising in the process of exchanging the results of innovative activities and harmonizing the interests of participants in terms of prices, timing and scale of this exchange. The innovation market includes markets for intellectual property, information and financial services, labor, production and technological services and finished innovative products
Процес комерціалізації наукових ідей та пропозицій - це процес виведення інновацій на ринок. На відміну від інших товарних ринків, інноваційний ринок - це ринок економічного розвитку, що прискорює науково-технічний прогрес. Це сукупність організаційно-економічних відносин, що виникають у процесі обміну результатами інноваційної діяльності та узгодження інтересів учасників з точки зору цін, строків та масштабів цього обміну. Інноваційний ринок включає ринки інтелектуальної власності, інформаційних та фінансових послуг, праці, виробничо-технологічних послуг та готової інноваційної продукції

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Benedicto, Martínez Pedro. "Study of Interaction between Spot Market and Market for Balancing Services." Thesis, KTH, Elektriska energisystem, 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-53447.

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Around the world, there are a number of policies encouraging penetration of wind generation in the electricity industry. The proposed large increase in the penetration of wind generation has raised concerns about the continued security and reliability of the operation of the network. The Market participants who are willing to provide the balancing services offer their services to the Transmission System Operator, TSO. In case of any system imbalances, the offers are listed in a merit order list and the cheapest offer will be selected. This selection is regardless of balancing service provider’s nationality. If congestion happens, some other offers will be used to relieve congested line. This results in different prices for balancing services in different areas. This methodology is based on the corrective actions in the market for balancing services given the dispatch information from the spot market. With the increased penetration of wind generation into the electricity industry, the demand for balancing services is increasing. Under these windy scenarios, it might be more efficient to use preventive actions in the spot market rather than doing corrective actions in the Market for balancing services. This master thesis aims at showing the advantages of this new paradigm of the organization of the electricity market based on preventive actions. With this purpose, an integrated model of the electricity market was built in GAMS software and run for different scenarios and configurations of the grid. Comparisons are made at the end of this document in order to point out the superiority of this new approach over the traditional corrective model.

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Leung, Wai-Shau Mary. "Foreign market servicing strategies of services industry in a regulated environment : a study of China's telecommunications services market." Thesis, University of Leeds, 2003. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.416440.

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Lan, Chih-Lung. "Examining and evaluating front-line employees' service recovery competency at the ABC Restaurant and Lounge." Online version, 2008. http://www.uwstout.edu/lib/thesis/2008/2008lanc.pdf.

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Wongrujira, Krit Electrical &amp Telecommunication UNSW. "Decentralized virtual market-place for network services." Awarded by:University of New South Wales. Electrical and Telecommunication, 2006. http://handle.unsw.edu.au/1959.4/25524.

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With the increasing growth of communication networks, systems, and devices,technology has driven much research and development on a variety of communication protocols, applications, and smart devices. As a result, a variety of heterogeneous networks, de facto and standards have emerged. In parallel, users are also demanding to seamlessly use any device on any network infrastructure within this heterogeneous environment. To go beyond this problem, one of solutions is deploying service entities to be served in/on the network. The services can be composed of many independent service entities to redirect the communication flow combined with pipelined transformations. The service in the network can start from an application to intercept the user flow in a range of formats, originating in different access networks, and deliver them appropriately formatted for a particular end terminal based on the other end user preferences. To provide independent services to be served within the network, we have created a decentralized virtual market-place, which facilitates a place for services to be traded, discovered, and composed between providers and consumers. This approach of virtual market based on a decentralized system is leading to many advantages and challenges compared to other traditional network services. This thesis presents a novel approach towards using market management techniques to improve cooperation among traders in the community, while enhancing the community-oriented network service architecture. Without the centralized control, the decentralized virtual market-place requires the inclusion of techniques to provide better incentives. Given such incentives, rational traders will choose to behave co-operatively and contribute their resources to maximize the efficiency of the community. This will allow an application with dramatically improved utility, efficiency, and robustness and hence enable whole new domains of use. The viability of the decentralized virtual market-place is demonstrated using a prototype implementation and simulation system. The results have clearly shown that the decentralized virtual market-place can improve and overcome the major problems of most existing network service models.

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Qu, Riliang. "Market orientation of hotels and travel services in China's internaitona tourism market." Thesis, University of Nottingham, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.247130.

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Larrouquet, Estelle, and Alexia Groga-Bada. "“Beyond Goods and Services": an application of the Experience Economy and Strategic Management in the Restaurant Industry : A qualitative study of restaurant professionals." Thesis, Umeå universitet, Företagsekonomi, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-172426.

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“In a world saturated with largely undifferentiated goods and services, the greatest opportunity for value creation resides in staging experiences” (Pine & Gilmore, 2011, p. ix). This observation is more than ever actual. Nowadays, organizations must face intense competition and struggle to differentiate themselves. The saturation of the market is due to the decline of the industrial and service economy. This decline is a synonym of high competition and announces the emergence of the next economy, which is, in this case, the experience economy. In the experience economy, experiences are economic offerings, in the same way as products and services. The theory of the experience economy is new. It has influenced some theories and concepts but remains understudied. This idea is the starting point of our research gaps. For now, most of the studies concern the hospitality and tourism industry. However, no study deals with the restaurant industry. Besides, most of the research focuses on customer perception of experience. None studies have adopted a management and strategic perspective. That is why we explore the link between strategic management an experience economy through the specific case of restaurants. The purpose of our study is to gain a deeper understanding of the impact of staging experiences on a restaurant’s strategic management. In this way, we conduct qualitative research in which we interview six restaurant professionals. These interviews help us to understand how restaurants adapt themselves to the emerging experience economy. We also gain substantial knowledge about the advantages and drawbacks of the experience economy. To interpret our results, we use a thematic network analysis that generates four themes: coherence, business strategy, management and leadership, and customer relationships. Our findings confirm that customer experience is a strong competitive advantage for restaurants. However, entering in the experience economy necessarily affects the strategic management of the restaurant. Managers must make several strategic choices at different levels of their restaurant. In this way, we found that consistency is a crucial factor when staging experiences. All the decisions and choices, whether in terms of management, food, decoration, marketing, music, and staff, must be in line with the restaurant strategy. The findings also show that the relationship between the manager and the employees can positively or negatively affect customer experiences. Managers must have some leadership skills to foster a respectful and trusting work environment. Lastly, we find that in the experience economy, customer relationship is essential and participate in building a sustainable competitive advantage for the restaurant. The relationship between customers and the staff can have an impact on the experience. Yet, we found that if the experience is successful, customers are likely to talk about it. In this way, they become ambassadors of the restaurant. The four themes that we identified and described are the key elements to stage experience from a strategic management perspective successfully. In this way, our findings suggest that experience economy cannot exist without good strategic management.

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Islyami, Aidan [Verfasser]. "Trade in Services and Market Structure / Aidan Islyami." Kiel : Universitätsbibliothek Kiel, 2012. http://d-nb.info/1023249545/34.

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ISAKSSON, JENNY, and JOHANNA SJÖGREN. "Revenue model analysis in the creditdecision services market." Thesis, KTH, Industriell Management, 2016. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-190198.

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One of the most fundamental aspects of a business is revenue generation. The revenue modeldescribes how revenues are collected by a firm through selling its products and services. Asrevenue generation is of great importance to a business, it is essential for companies to analyzetheir revenue model to establish whether their current model for revenue appropriation isoptimal.After conducting pre-interviews at Bisnode AB, the commissioner of this study, it becameevident that Bisnode has a need to analyze their current revenue model for its credit decisionservices in a structured manner to ensure its competitiveness and profitability. Thus, this thesiswill study revenue model analysis for firms active in the market for credit decision services.The research was conducted through a qualitative case study at Bisnode, based on semistructuredinterviews, observations and archival information. By identifying which aspects totake into consideration when analyzing a revenue model, and by grounding the findings into theexisting literature, a complete framework for revenue model analysis was developed. Theframework facilitates revenue model analysis and consists of five different dimensions: financial,customers, strategy, competition, and macro environment. Further, by linking the case studyfindings to the existing body of literature, a work process for revenue model analysis wasproposed. The outcome of this study is a framework for revenue model analysis to be used bycompanies offering credit decision services.The findings of the research have both theoretical, managerial and sustainability implications.From a theoretical standpoint, a framework for revenue model analysis that integrates strategicmanagement literature and studies on value proposition has been proposed. Furthermore, asearlier research has been mainly focused on the business model as a whole, this report studies therevenue model as an independent research topic and lays the foundation for further research inthe domain. From a managerial perspective, the outcome of the research enables managers offirms active in the credit decision services market to comprehensively analyze revenue models ina structured fashion. Finally, the revenue model analysis framework assesses a revenue model’scompetitiveness and profitability, which contributes to the economical sustainability of a firm.

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Holota, M. M. "IT services market as the international business sphere." Master's thesis, Sumy State University, 2021. https://essuir.sumdu.edu.ua/handle/123456789/86607.

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The market of IT services as a sphere of business, its influence on the world economy, the place of information technologies in the world economy is investigated in the work.
У роботі досліджено ринок ІТ-послуг як сфери бізнесу, його вплив на світову економіку, місце інформаційних технологій у світовій економіці.

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Boisseleau, François. "The role of power exchanges for the creation of a single European electricity market : market design and market regulation." Paris 9, 2004. https://portail.bu.dauphine.fr/fileviewer/index.php?doc=2004PA090012.

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Балєсна, А. С. "Стан та перспективи розвитку спеціалізованих ресторанів (на прикладі ресторану «Di Mare»)." Thesis, Одеський національний економічний університет, 2021. http://local.lib/diploma/Balesna.pdf.

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Доступ до роботи тільки на території бібліотеки ОНЕУ, для переходу натисніть на посилання нижче
У роботі розглянуто теоретичні аспекти функціонування спеціалізованих ресторанів; вивчено сутність спеціалізованого ресторану як різновиду закладів ресторанного господарства; виявлено особливості обслуговування споживачів у ресторанах різної спеціалізації; розглянуто світові та національні тенденції розвитку спеціалізованих ресторанів. В аналітичній частині досліджено сучасний стан спеціалізованих ресторанів на прикладі ресторану «Di Mare»; вивчено специфіку його функціонування як ресторану з морепродуктами; виявлено комплекс послуг, надаваних цим рестораном; проаналізовано динаміку його виробничо-економічної діяльності на підставі вивчення теоретичних положень, первинної інформації та статистичних даних. Внесені пропозиції, спрямовані на розвиток спеціалізованих закладів ресторанного господарства на підставі оцінки конкурентної позиції ресторану «Di Mare» та вивчення відгуків споживачів. Розроблено комплекс заходів щодо поліпшення обслуговування клієнтів рибного ресторану «Di Mare». Зроблено економічне обґрунтування окремих пропонованих заходів. Розрахована економічна ефективність діяльності спеціалізованого ресторану «Di Mare»з урахуванням впровадження рекомендованих заходів.
The paper considers the theoretical aspects of the operations of specialized restaurants; the essence of restaurant as a kind of restaurant establishments is studied; features of customer service in restaurants of different specialization are revealed; the world and national tendencies of development of specialized restaurants are considered. The analytical part examines the current state of specialized restaurants on the example of the restaurant "Di Mare"; studied the specifics of its operation as a restaurant with seafood; the complex of services provided by this restaurant is revealed; the dynamics of its production and economic activity is analyzed on the basis of studying theoretical positions, primary information and statistical data. The proposals aimed at the development of specialized restaurants are based on the assessment of the competitive position of the restaurant "Di Mare" and the study of consumer feedback. A set of measures has been developed to improve customer service at the Di Mare fish restaurant. The economic substantiation of separate offered actions is made. The economic efficiency of the specialized restaurant "Di Mare" is calculated taking into account the implementation of the recommended measures.

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24

Nikolov, Gueorgui Kirilov. "Agricultural market information services in an economy in transition." Thesis, Imperial College London, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.298851.

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25

Chan, King-tung Tony, and 陳景東. "International market aspects of telecommunications services in Hong Kong." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1993. http://hub.hku.hk/bib/B3126556X.

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26

Chan, King-tung Tony. "International market aspects of telecommunications services in Hong Kong /." Hong Kong : University of Hong Kong, 1993. http://sunzi.lib.hku.hk/hkuto/record.jsp?B13570523.

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27

Hogan, Chris Elizabeth. "The market for audit services when firms go public." Connect to resource, 1994. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=osu1266927118.

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28

Clarke, Wyatt. "Essays on Market-Based Provision of Local Public Services." Thesis, University of California, Irvine, 2018. http://pqdtopen.proquest.com/#viewpdf?dispub=10791990.

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This dissertation comprises three self-contained essays. Each essay uses administrative data collected by state and local governments to evaluate a market-based innovation in the delivery of local public services. Chapters 1 and 2 explore school choice programs that were implemented in the state of Indiana starting around 2008, while Chapter 3 is a national study of homeowners associations.

In Chapter 1, student-level standardized test scores are studied to characterize the joint effectiveness of three forms of school choice---public charter schools, private school vouchers, and inter-district open enrollment. Average test scores of all students residing in a school district are shown to improve when the share of students enrolled through one of these options increases.

Chapter 2 narrows the focus to a single school choice policy---inter-district open enrollment. Prior studies show that compelling public schools to enroll non-resident students weakens housing demand in communities with good schools, lowering their home prices. Indiana's policy of allowing public schools the option to enroll non-resident students does not exhibit the same relationship, possibly because schools selectively participate based on the local price elasticity of demand for housing (i.e., the responsiveness of local house prices to changes in demand).

Chapter 3 demonstrates how to detect homeowners associations across most of the country using mortgage riders documented in public real estate records. These private neighborhood governments are shown to involve a fifth of all single-family houses in the U.S. and 80 percent of houses in recently-built subdivisions. Houses with a homeowners association are estimated to cost 4 percent more than nearby similar homes with no homeowners association.

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29

Qiao, Yue. "Funding arrangements in the modern market for legal services." Thesis, University of Surrey, 2008. http://epubs.surrey.ac.uk/843758/.

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This thesis uses theoretical models to study the effects of recent developments in the funding of civil litigation in England and Wales. This involves a form of contingency payment (conditional fees), a legal expenses insurance that can be purchased either before or after an accident has taken place and the combination of them. The issue revolves around the implications of litigants' choices and lawyers' effort decision. More recently, policy discussion has raised the possibility of legal service being delivered in new organisational structures. We first use a model to analyse the combined effects of the insurance and the fee arrangements on settlement probabilities, settlement amount, care levels and litigants' welfare. After that, we extend our model to consider the role of risk aversion in litigation and the timing of settlement. Then, we examine the effects of law firm's organisational structure and ownership changes on its legal effort provision in a property rights framework. Our results show that plaintiffs generally benefit from an organisational structure which allows law firms to provide legal insurance services. Efficiencies and welfare effects of other potential business structures are also examined. Other issues such as the three-way relationship between a client, his lawyer and an insurer and comparisons between health care insurance and legal expenses insurance are also discussed in this thesis. This thesis differs from other contributions in this area for two reasons. First, it recognises the complementarity between fee reform and structural developments. Second, it considers the effects of these arrangements on lawyer effort.

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30

Hogan, Chris E. "The market for audit services when firms go public /." The Ohio State University, 1994. http://rave.ohiolink.edu/etdc/view?acc_num=osu1487856906261711.

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31

Nechyporenko, V. N. "Analysis of market services of out-of-school education." Thesis, Sumy State University, 2014. http://essuir.sumdu.edu.ua/handle/123456789/38629.

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The basis of human development is education, received skills and knowledge. In the conditions of market economy and fierce competition, it is important not only to provide a high level of knowledge, but to prepare students for life to form a market mentality.

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32

Soderlund, R. Neil. "Hospital casemix, costs and productivity in the NHS internal market." Thesis, University of Oxford, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.318634.

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33

李燕群 and Yin-kwan Lorraine Li. "Key success factors and innovation in the financial market data industry." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1998. http://hub.hku.hk/bib/B31269059.

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34

Sriwongrat, Chirawan. "Consumers' choice factors of an upscale ethnic restaurant." Diss., Lincoln University, 2008. http://hdl.handle.net/10182/893.

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Globally, there is a growing demand for food away from home as a result of higher incomes, changes in consumption patterns, changes in household composition, and the time pressures created by dual-working families. The foodservice industry has become highly competitive as the number of foodservice outlets has increased to meet the demand. In order to succeed in such a competitive industry, restaurant operators need to understand the factors (and their relative importance) that influence restaurant patrons’ decision when selecting a restaurant. The demand for ethnic foods has also increased, in New Zealand and worldwide, due to the influences of ethnic diversity, overseas food and cultural experiences, and media exposure. Despite the importance of restaurant choice criteria and a growth in popularity of ethnic foods, published research on consumers’ restaurant selection behaviour that focuses on the ethnic segment is relatively limited. Furthermore, there are no published empirical studies on ethnic restaurant choice behaviour in New Zealand. This research aims to fill these gaps in the literature by empirically identifying the factors that influence a decision to dine at an upscale ethnic restaurant, their relative importance, as well as their relationships with dining occasion and consumer characteristics. Focus group discussions and the literature review helped identify a set of restaurant choice factors. A mail survey was used to collect the data. Factor analysis was used to refine the restaurant choice factors, and logistic regression analysis identified the five significant factors that influence consumers’ decision. These are: Dining Experience, Social Status, Service Quality, Food Quality, and Value for Money, listed in order of their importance. The results of t-tests and ANOVA suggested that consumers perceived the restaurant choice factors differently based on their demographic characteristics. The results of this study contribute to the marketing theory by providing an empirical framework of consumer selection behaviour in New Zealand upscale ethnic dining establishments. The study will also assist marketing practitioners and operators of ethnic restaurants to develop their strategies and offer the attributes that attract and retain customers.

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35

Muller, Henrike. "Interests or ideas? : The regulation of insurance services and the European single market : trade liberalisation, risk regulation and limits to market integration." Thesis, University of Sussex, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.270713.

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This thesis takes as its starting point a set of questions raised by the regulatory politics school of thought. These questions are addressed from the specific perspective of the insurance sector during the European single market programme of the late 1980s to early 1990s. The focus is on German and British sectoral and governmental actors and their interaction with EC-level institutions (in particular the European Commission), rules and policies. The thesis addressesis sueso f regulatory autonomy, regime change, interest representation and the evolution of norms and ideas in the context of the European single market. The issues are examined from three interdependent levels of governance: (a. ) multilateral (the negotiations during the Uruguay Round, leading to the GATS); (Chapter 2); (b. ) the European Community level (the Single Market); (Chapter 3 and Chapter 4); and (c. ) domestic policy reform (German reform of insurance regulation in the context of the Single Market Programme) (Chapter 5). These sector-specific developments are set into the broader context of the debate on the nature of European integration. An institutionalist account is contrasted with a critical evaluation of the realist school of European studies and its origins in public choice theory. A central, guiding question is: what different "landscapes" do we perceive if we observe (de- and re-) regulation through the analytical "lenses" of economic accounts of regulation and institutionalist approaches? Public choice theories, it is argued, focus almost exclusively on efficiency concerns and utility (whether at the level of the individual or at the level of the company), neglecting broader social ideas that motivate decision-makers, as well as the impact of institutions on choice and collective strategies. It is concluded that, despite trade liberalisation and deregulation, regulatory practices in the insurance sector continue to be driven by normative "road maps", anchored in and mediated by national institutions and historical experiences

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Junlakarn, Siripha. "Retail Market Mechanism in Support of Differentiated Reliable Electricity Services." Research Showcase @ CMU, 2015. http://repository.cmu.edu/dissertations/672.

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In this thesis, a retail market mechanism that provides differentiated reliability services is proposed. The differentiated reliability services beyond the standard level utilize advanced metering infrastructure, automated distribution reconfiguration and distributed generation (DG). The service quality at the standard level is regulated, while high reliability services are offered through a market mechanism. This proposed market mechanism is designed in two different models of managing the distribution networks. The first model assumes that an independent distribution system operator (DSO) as an administrative firm provides operational support for delivery and reliability services in a retail market, while the second model does not have a DSO. Main reliability market participants are distribution utilities, retail electricity providers (REPs), non-utility-owned DG units, and end users. The REPs, as end users’ representatives and aggregators, purchase delivery service with high reliability level and backup power from the utilities and DG units, respectively. The prices for these services are based on bidding by all market participants. Bids are created by each market participant optimizing its objective with respect to its own interests; therefore, the market participant can assess the investment costs and manage its own risk in setting the service charge. Notably, the proposed market mechanism, which is based on knowing customers’ willingness to pay, and preferences for reliability, aims to give long-term investment signals to service providers for planning investments in new technologies at value. In addition, the provision of high reliability services can be considered a means that enables the service providers to improve system resilience. The modified IEEE Roy Billinton Test System Bus 2 is simulated to demonstrate proof-of-concept for the proposed retail market by showing the iii process of settling the service prices and utilities’ expected compensation design. By comparing the settled service prices between the two market models, we show that the service prices are quite similar, but the number of end users obtaining backup power is different.

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37

Yamaki, Hirofumi. "Market-Based Control for Quality of Services in Network Applications." 京都大学 (Kyoto University), 1999. http://hdl.handle.net/2433/181278.

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38

Winsor, Tony. "Rhetoric or reality? : a critical investigation of the market model for community care." Thesis, Middlesex University, 1997. http://eprints.mdx.ac.uk/13562/.

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In the 1950s the term community care was associated with the movement of people with mental health problems from longstay institutions into the community. More recently, however, the term has applied to services to a much wider range of groups including older people. The thesis is concerned with community care services for this group and in particular, domiciliary care. It seeks to evaluate claims made in the White Paper: 'Caring for People' that its preferred model of community care can provide both increased service effectiveness for consumers and cost control. The thesis argues that community care policy was shaped by 'managerialist' assumptions and that improved performance could be delivered by organisational change, in particular the quasi-market and the use of managerialist techniques. Thus, the two phenomena of 'managerialism' and 'quasi markets' are conjoined, the latter offering to the former the possibility of competition between providers, which in turn is seen to provide greater user choice and value for money. Two key reports from the Audit Commission are analysed as exemplars of managerialism and community care. The connection between the reports and government policy is discussed and the evidence presented in them for community care, as a cost containment policy, is scrutinised. The consumer effectiveness argument for community care is examined by considering, in particular, the relationship between consumer choice and the market model of community care advocated in the Griffiths report: 'Community Care: Agenda for Action' (1988) and the White Paper: Caring for People (1989). It is argued that both the government proposals and much of the critical academic commentary fail to examine various underlying premises, in particular, the salience of 'choice' as a universally desirable objective. The themes outlined above are explored in empirical work undertaken in the case study local authority. The consumer effectiveness issue is analysed with reference to a survey of users of domiciliary care services. The survey is used to examine how far the assumptions made by both government and many academic commentators, with regard to user satisfaction, correspond to those of users. The analysis questions these assumptions showing that 'consumerist' notions of choice of service are much less significant than personal aspects of the service such as 'caring manner' and continuity of relation with carer. Cost control issues are examined by considering an example of 'value for money' auditing in the authority. Analysis of this project suggests the difficulties which such exercises have in generating appropriate norms for service provision in domiciliary care. The thesis concludes by relating the themes explored to current problems in community care policy, in particular the increasing significance of rationing and eligibility criteria.

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39

Allen, Pauline Wanda Louise. "Legal and economic aspects of contracts in the National Health Service internal market." Thesis, London School of Hygiene and Tropical Medicine (University of London), 2000. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.312841.

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40

Blansett, Karen D. (Karen Day). "Prediction of the Job Performance of Restaurant Workers Using a Service Orientation Measure." Thesis, University of North Texas, 1990. https://digital.library.unt.edu/ark:/67531/metadc501115/.

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Service orientation has been suggested to be a work-related behavioral trait that contributes toward overall job performance in certain occupations. Therefore, the Batrus Hollweg Service Questionnaire (SQ), a personality inventory, was hypothesized to predict performance in a sample (N=55) of fast-food restaurant workers whose jobs were primarily composed of service-related elements. A performance evaluation form was created for use as the criterion measure. An alternative scoring system for the SQ was developed, and showed it to be significantly correlated with the criterion. The potential for use of the alternative scoring procedure is discussed.

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41

Ідрісова, К. І. "Удосконалення організації надання послуг в ресторанах (на прикладі ресторану «Котелок»)." Thesis, Одеський національний економічний університет, 2021. http://local.lib/diploma/Idrisova.pdf.

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Доступ до роботи тільки на території бібліотеки ОНЕУ, для переходу натисніть на посилання нижче
У роботі розглянуто теоретичні аспекти організації надання послуг у ресторанах; вивчено сутність ресторану як різновиду закладів ресторанного господарства; виявлено комплекс основних та додаткових послуг, надаваних ресторанами; розглянуто сучасні тенденції розвитку ресторанів у світі та в Україні. В аналітичній частині вивчено специфіку функціонування ресторану «Котелок», виявлено особливості надання послуг в цьому закладі ресторанного господарства; досліджено динаміку його виробничо-економічної діяльності на підставі вивчення теоретичних положень, первинної інформації та статистичних даних. Внесені пропозиції, спрямовані на вдосконалення організації надання послуг у ресторані «Котелок» на підставі оцінки його конкурентної позиції та вивчення відгуків споживачів. Розроблено комплекс заходів щодо поліпшення організації надання послуг у ресторані «Котелок». Зроблено економічне обґрунтування окремих пропонованих заходів. Розрахована економічна ефективність діяльності ресторану «Котелок» з урахуванням впровадження рекомендованих заходів.
The work considers the theoretical aspects of the organization of services in restaurants; the essence of the restaurant as a kind of restaurant business is studied; a set of basic and additional services provided by restaurants was identified; current trends in the development of restaurants in the world and in Ukraine are considered. In the analytical part the specifics of functioning of the restaurant "Kotelok" are studied, features of rendering of services in this establishment of restaurant economy are revealed; the dynamics of its production and economic activity is studied on the basis of studying theoretical principles, primary information and statistical data. Proposals were made to improve the organization of services in the restaurant "Kotelok" based on the assessment of its competitive position and the study of consumer feedback. A set of measures has been developed to improve the organization of service provision in the Kotelok restaurant. The economic substantiation of separate offered actions is made. The economic efficiency of the Kotelok restaurant is calculated taking into account the implementation of the recommended measures.

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42

Du, Ruixue. "The Relationship Between Share Price and Operating Cash Flow Under the Casual Theme Restaurant Setting." Thesis, Virginia Tech, 2008. http://hdl.handle.net/10919/33274.

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In spite of the well-accepted belief of the relationship between cash flow and stock price, there are some controversies about whether cash flow is a good value driver in terms of explaining the volatility of stock prices, when compared with other value drivers, such as earnings or dividends.

Most of the previous studies that have focused on the relationship between stock price and cash flow have used cross-industries data, primarily S&P 500 index. These studies do not distinguish service industry from manufacturing industry. However, the service industry is different from manufacturing in many ways. These differences make cash play different roles in the daily operation between the service industry and the manufacturing industry.

Given these factors, whether the relationship between stock price and cash flow indentified in previous studies will hold in the casual theme restaurant industry is the question this study tries to answer. Therefore, a set of 20 casual theme restaurant companies are selected through the COMPUSTAT database as the sample of this study.

In this study, the performance of cash flow, earnings and dividends helping to explain the stock price move will be compared and ranked under the setting of casual theme restaurants. This result will provide the management of casual theme restaurants a guideline, which explains how to maintain the stock price increase and minimize the volatility by monitoring the most important value driver of the industry.

The methodology of this study will follow the traditional multiple valuation model. The logic of this model is to compare the pricing error of different value drivers and determine which one is the best.

The results of this study show that operating cash flow outperformed earnings and dividends in the multiple valuation tests. This is different from the results of previous studies that earnings has the strongest explanatory power in the variance of share price.
Master of Science

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43

Little, Duane Kirk. "EXPLORING THE IMPACT OF NEARLY COMPLETE MARKET DATA ON SMALL BUSINESSES IN THE GOVERNMENT PROFESSIONAL SERVICES MARKET." Diss., Temple University Libraries, 2019. http://cdm16002.contentdm.oclc.org/cdm/ref/collection/p245801coll10/id/591375.

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Business Administration/Strategic Management
D.B.A.
According to the United States Government’s Federal Procurement Data System (FPDS), in 2016 the Government awarded contracts worth over $472 billion. While the majority of these contracts were for products, the Government spends an average of over $76 billion per year on professional services. Roughly 28 percent of these funds go to small businesses, as classified by the Small Business Administration. Supporting Government contractors, several firms provide nearly complete market information on Federal Business (FedBiz) contract opportunities through Data as a Service (DaaS) offerings. Such services create a unique environment where nearly complete information about upcoming opportunities is available to anyone for a price. Businesses need to understand the value of such data services and ask questions about how best to use them. This gives businesses a very unique information resource in a very unique market and should cause firms to adapt by developing new and different ways to become more profitable. The goal of this research is to provide conceptual insights into the impact of FedBiz DaaS on the Government marketplace itself and on the resource mix of Government contractors. The results of this research show that businesses that adopt FedBiz DaaS increase revenue and win more contracts. Implementation of FedBiz DaaS resources leads to an improved Competitive Position for a company; changes to staffing, roles, and processes for a company’s Organizational Capabilities; and changes to the Competitive Intensity of the overall marketplace.
Temple University--Theses

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44

Elijah, Ubong Etim. "Factors limiting immigrants to the secondary labour market in Sweden. A case study of the hotel and restaurant sector in Malmö." Thesis, Malmö högskola, Fakulteten för kultur och samhälle (KS), 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:mau:diva-22549.

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This thesis tries to find out factors limiting Immigrants to the secondary Labour Market in Sweden, with focus on the Hotel and Restaurant employment sector. I analyze the possible limitations of immigrants working in the secondary job category within the hotel and restaurant sector of the Swedish Labour market by applying theories of Segmented Labour Market, Human Capital, Signal Theory, Social Capital and possibly Discrimination. The study was carried out using a semi-structured interview method with individuals who were employed in the hotel and restaurant sector in Malmo city, Sweden. The result obtained in this research shows that Immigrants with a foreign educational qualification in the Swedish labour market would not find jobs beyond the secondary labour market. The study also gives an indication that the low educational level of the immigrants in the host country also limits immigrants to the Secondary labour market. This paper also shows that, regardless of factors such as the type of educational qualification and where it was concluded, type of work experiences, lack of relevant work experience, and high level of unemployment, which limits immigrants’ possibility for occupational/professional mobility in the Swedish labour market, preferential discrimination is also suspected to play a significant role with respect to employment.

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45

Said, Emanuel. "The value of market research information : how do clients of market research services construct value from their usage of market research information?" Thesis, Cranfield University, 2011. http://dspace.lib.cranfield.ac.uk/handle/1826/7096.

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A significant global industry, the provision of market research is a business to business service where market research organizations provide market research information to customers, who in turn, need to make informed decisions about marketing strategy alternatives. This study involves a systematic literature review of the influences impacting on the use of market research information. It expounds the conditions, factors and mechanisms that induce or hinder the process of use among client organization users. In so doing, this investigation provides a descriptive assessment of the body of knowledge from which this study draws. This study proposes a theoretical framework of the reported conditions, factors and mechanisms that enhance or hinder the process at different stages of usage of market research. Influences like (user) organization’s strategy, structure, market philosophy, stance in the market and access to market research suppliers have a direct effect on how user organizations seek and apply market research information. The process of usage features seven phases, contrasting against the four or five phases that are typically reported in literature. Application of market research information in marketing decisions may follow one of three possible types of application: instrumental, conceptual and symbolic. This study also explores the various limitations in our understanding of this phenomenon. Relying on a number of published positivist contributions, our understanding of this process is composed of narrow views of specific causalities, each investigated independently from the rest. These result in an incomplete, inconsistent picture about a phenomenon. For instance, influences impacting on transformation and dissemination steps remain largely unknown, as are the factors impacting on application of market research information like symbolic use. Equally, published positivist researchoften relies on a single informant approach that is assumed to represent the reality of an entire organization. The study concludes with considerations about future work that may form part of my PhD research, intended to address a selection of gaps in the existing body of knowledge about this phenomenon.

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Kantola, Jan. "Market Potential Analysis of Producer Services : A Study of Jönköping County." Thesis, Jönköping University, JIBS, Economics, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-877.

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The purpose of this thesis is to investigate the market potential of producer services in Jönköping County. In relation to the main purpose, the idea is to examine which factors that have a positive impact on the development of a long run qualitative producer service industry in the region.

The favourable location of Jönköping County is one of the main factors for why the county has one of the highest densities of manufacturing firms in Sweden. Moreover, the region has comparative advantages in several products, for an example; wood, rubber, machinery and electronically goods. Earlier research and comparisons with other international manufacturing clusters indicates that these areas tend to contain highly developed producer service industries. The thesis gives a case example of how the beneficial, mutual interaction between the manufacturing and producer service industries works in the car industry in Germany. However, to be able to establish a successful and close relationship between the above mentioned industries, the theoretical framework distinguishes several important factors; for instance, education and infrastructure are assumed to be the two most vital ingredienses. Nonetheless, also the firms’ production milieu and technology affects the successful development of a cluster district. Furthermore,when relating the theoretical assumptions to the descriptive statistics, with the intention to elucidate the industrial structure of Jönköping County, one can differentiate three major producer service sectors, namely; “Transport and mail”, “Consulting, marketing, law” and finally “Rentals of premises, labour and machinery”. Nevertheless, several alarming observations can be noticed concerning the wage level, education intensity, productivity and gross profit percentage within the county’s producer service industry; where all these features are below the domestic average. Nevertheless, the empirical analysis indicates that the region has a varying, but yet a positive market potential in the majority of the county’s municipalities. With correct priorities, Jönköping County has good future prospects to reach a high competitive position, but to accomplish this; the education intensity has to be improved.

Syftet med denna uppsats är att utreda om Jönköpings län besitter marknadspotential inom närindustriella tjänster. I relation till syftet är avsikten också att ta reda på vilka faktorer som kan underlätta utvecklingen av en långsiktig kvalitativ service industri i länet. Den fördelaktiga geografiska positionen är en av faktorerna till varför Jönköpings län har blivit ett av Sveriges industritätaste områden; där regionen har komparativa fördelar i trä, gummi, maskin och elektroniska produkter. Genom tidigare forskning och vid jämförelser med andra internationella tillverkningskluster hävdas det att det finns tydliga tecken på att dessa områden bör innerhålla starkt utvecklade centra för närindustriella tjänster. I uppsatsen nämns framförallt den tyska bilindustrin som ett exempel på hur nära samarbetet mellan tillverkning och service industrin kan bedrivas. För att kunna nå en nära samverkan mellan de nämnda industrierna så pekar teoridelen ut flera viktiga ståndpunkter, där bland annat utbildning och infrastruktur är av allra högsta vikt. Men även företagens produktionsmiljö och teknologi reflekterar hur ett framgångsrikt klusterområde utvecklas. När man därefter relaterar dessa utgångspunkter till den deskriptiva statistiken med syfte att klargöra Jönköpings läns industristruktur, kan man konstatera att den största industritjänsten utgörs av transport och logistik. Därefter följer marknadsföring,redovisning och juridisk rådgivning, medan den tredje och sista tjänsten är uthyrning av lokaler, maskiner och personal. Dock påträffas flera oroväckande iakttagelser gällande lönenivåer, utbildningsintensitet, produktivitet och bruttovinstandelar inom produktionstjänster i länet, då samtliga faktorer hamnar under riksgenomsnittet. Vidare indikerar de empiriska resultaten och analysen på att det finns en varierande men positiv marknadspotential i majoriteten av länets kommuner. Med rätta prioriteringar så finns det således goda framtidsutsikter för att regionen skall kunna skaffa sig en hög konkurrenskraft i framtiden. Men då krävs det framförallt en högre utbildningsgrad bland den arbetsföra befolkningen i länet.

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Aidi, Laili. "Business Modelsfor Mobile Broadband Media Services : Case Study Indonesia Telecom Market." Thesis, KTH, Skolan för informations- och kommunikationsteknik (ICT), 2012. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-121299.

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The increase mobile data traffic from the emerging Internet services, especially multimedia, has posed considerable challenges for the telecom industry. Their initial mobile data services business models are generally not compatible with these emerging Internet services. Thus, there is a substantial need to investigate the suitable options to make media as a profitable telecom business sector. However, there are different challenges and opportunity factors in developing sustainable mobile media business in each market, due to the unique circumstances applied as the result of customer characteristics, mobile market situation and regulatory/law enforcement.The first purpose of this thesis is to explore the business model options to deliver media services on top of mobile broadband. Although, we limit our focus to Indonesia, we first analyzed the worldwide patterns toward the media services in order to get a broader view of the current trend. We mapped multitudes of actor involved in digital online / on the top (OTT)media service, which together they form different types of constellation in the value network,as well as service, delivery and revenue model. We also put our focus to get the lessons learned from Spotify's business model, by framing it using Chesbrough and Rosenbloom's model.The second purpose is to understand the Indonesian mobile user's characteristic toward the mobile media services. We conducted survey to 119 Indonesians, analyzed the result with one sample T-tests and validated it with the correlation tests (Cronbach Alpha and Pearson correlation), within the Unified theory of acceptance and use of technology (UTAUT)framework. Our findings confirm the low willingness to pay, but an open attitude for the services. The mobile device and network quality are not the barriers for them to adopt the services, and there is a tight connection between the decisions to adopt the services with the perception that the service is popular.Through those findings, we assessed the feasibility of the identified options and formulated the recommendations. We used our understanding about Indonesian market structure (telecom and media), regulation, and mobile user, as well as the lesson that we got from media services provisioning in Sweden and worldwide trend. We found that the pricing tiers, adjustable pricing, and differentiated features are some of the key success factors.Meanwhile, being part in the point-to-multipoint partnership with the well-known OTT player is the potential position that the Mobile network operators (MNOs) in Indonesia should take in provisioning OTT media services, rather than deliver the services by their own.

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NEVES, TICIANA MASCARENHAS GALEAO. "MAIN MARKET DETERMINANTS OF CHILD CARE SERVICES IN RIO DE JANEIRO." PONTIFÍCIA UNIVERSIDADE CATÓLICA DO RIO DE JANEIRO, 2009. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=14175@1.

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A primeira infância é fundamental para o desenvolvimento físico e psíquico dos seres humanos, influenciando-os pelo resto da vida. Assim sendo, a oferta de serviços de creche adequados, calcados no correto mapeamento dos desejos e necessidades dos consumidores, é de extrema importância. Partindo desta motivação, este trabalho objetiva analisar as características relevantes para os pais no processo de seleção de creches. A dissertação é baseada na metodologia da análise conjunta e seu desenvolvimento é composto de duas etapas: i. Revisão da literatura, entrevistas em profundidade, grupo de foco e definição dos estímulos a serem avaliados pelos respondentes; ii. Coleta de dados, cálculo das importâncias relativas dos atributos, cálculo das utilidades dos níveis propostos e análise dos resultados. A análise dos resultados é feita considerando-se não somente o total da amostra como também segmentos definidos a priori de acordo com dados sócio-econômicos levantados na coleta de dados. O resultado da análise conjunta para o total da amostra revela os atributos localização, projeto pedagógico e grau de capacitação dos profissionais como sendo os de maior importância relativa. Este resultado evidencia que, muito além da praticidade de creches que sejam guardiãs de seus filhos, os pais buscam também uma instituição que propicie o aprendizado e a socialização. Na segmentação, os resultados por região de residência, faixa etária das crianças e faixa de renda familiar possibilitaram a definição de estratégias específicas para cada segmento.
The first childhood is fundamental for the physical and psychological development of human beings, influencing them for the rest of their lives. In this way, offering adequate child care services, based in a correct mapping of customers’ necessities is extremely important. Derived from this motivation, this work aims to analyze the relevant characteristics for parents in the child care services selection process. The dissertation is based on conjoint analysis methodology and is developed in two parts: i. Literature revision, interviews, focus groups and definition of the stimulus to be evaluated by the respondents; ii. Data collection, calculation of the relative importance of the attributes, calculation of the utilities of each suggested level and analyses of the results. The analysis is done considering not only the total sample but also segments defined according to socio-economical data gathered as part of the data collection process. The result of the conjoint analysis for the overall sample reveals that location, teaching methodology and professional knowledge and skills received the greatest relative importance. It shows that, far beyond a practical child care service that can look after their children, parents are aiming for an institution that leverages development, socialization and learning. When segmenting the data, analyses by neighborhood, children’s age and familiar income enabled the definition of strategies for each specific segment.

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Grashchenko, I. S., and S. A. Krasniuk. "Organizational and economic structure of the domestic market of educational services." Thesis, ГО "Центр економічних досліджень та розвитку", 2014. https://er.knutd.edu.ua/handle/123456789/10750.

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Naude, Petro. "Dimensions of the dining experience of academic employees at full-service restaurants." Diss., 2015. http://hdl.handle.net/10500/23725.

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Full-service restaurants serve many different types of customers with preconceived ideas about what they want and expect to receive from the restaurant. During the dining experience, each customer experiences the service differently and subconsciously evaluates the experience differently. The purpose of this study is to determine the expectations and perceptions of customers regarding the dining experience dimensions at Full-Service Restaurants (FSRs). The dimensions relate to service quality, food quality and ambience quality expectations and perceptions of customers. Customer satisfaction was also analysed, as a satisfied customer will show return intentions and this customer will tell friends and family about this FSR. A self-administered survey of employees at a tertiary academic institution revealed that waiter professionalism, value for money and the atmosphere in the restaurant are the most important considerations when it comes to the expectations of the dining experience. The findings of this study presented a demographic profile (gender, age, home language, highest education qualification, LSM) and it was found that demographic category groups differ in the way that they perceive the dining experience. The study reveals that males tends to be less critical than women, LSM 9 respondents are less critical than LSM 10 respondents and respondents with an undergraduate degree or less are less critical than respondents with a post-graduate degree. Respondents were satisfied overall with their dining experiences. Recommendations include that management must focus on pricing strategies, waiter training and the flow of communication between the restaurant and the customer. The recommendations made in this study will assist management of FSRs to understand the significance of the dining experience dimensions and to implement the required levels of service, food and ambience quality. With this knowledge, the management of FSRs can be assured of a satisfied customer and a competitive offering.
Business Management
M. Com. (Business Management)

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