Academic literature on the topic 'Marketing factor segmentation'

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Journal articles on the topic "Marketing factor segmentation"

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Phan, Thuy Chung, Marc Oliver Rieger, and Mei Wang. "Segmentation of financial clients by attitudes and behavior." International Journal of Bank Marketing 37, no. 1 (2019): 44–68. http://dx.doi.org/10.1108/ijbm-07-2017-0141.

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Purpose The purpose of this paper is to investigate segmentations by finance-related attitudes and behavior of financial consumers in Switzerland and Vietnam. Design/methodology/approach The authors replicated the questionnaire measuring attitudes toward financial affairs as used in the study of Fünfgeld and Wang (2009). In order to extract factors and identify profiles of financial customers, the authors applied the same techniques including factor analysis and a two-step cluster analysis (Ward and K-means) to both samples. Linear regressions were used to examine the impact of socio-demographic variables. Findings Factor analysis reveals surprisingly similar underlying dimensions of financial attitudes and behavior for participants in both countries. The five clusters based on these dimensions exhibit strikingly similar characteristics. The authors also find that socio-demographic variables such as gender, age and education significantly vary across groups. Research limitations/implications There are small differences in the composition of the revealed dimensions between the two countries, mainly a mixture of intuitive decisions and free-spending aspects. Future research may investigate more countries with comparable samples to further test the reliabilities and validities of the scales. Practical implications The findings suggest that the instruments as developed by Fünfgeld and Wang (2009) can be used not only in highly developed Western markets but also in non-Western and emerging markets. Such instruments can be very useful for offering financial advice based on market segmentation in a global market. Originality/value The study provides empirical evidence on universal segmentation variables that reflect financial consumers’ psychological traits and attitudes toward saving and spending. Furthermore, the study stresses the need for a broad use of those variables when studying consumer decision-making in international financial markets.
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Mulyadi, Tirta, PA Andiena Nindya Putri, Rosento Rosento, Yenni Kurnia Gusti, and Sabil Sabil. "Marketing Management Innovations: Unraveling the Interplay of Brand Positioning, Market Segmentation, and Consumer Engagement." Dinasti International Journal of Education Management And Social Science 5, no. 3 (2024): 347–55. https://doi.org/10.38035/dijemss.v5i3.2394.

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In the dynamic landscape of modern marketing, innovative strategies are essential for businesses to thrive. This article delves into the intricate interplay between brand positioning, market segmentation, and consumer engagement within the realm of marketing management. Brand positioning forms the cornerstone of effective marketing, defining how a brand is perceived in the minds of consumers relative to competitors. Market segmentation further refines this process by dividing heterogeneous markets into distinct groups with similar needs and preferences. By understanding these segments, marketers can tailor their strategies to resonate with specific consumer demographics. However, in the digital age, consumer engagement has emerged as a critical factor driving marketing success. Engaging consumers goes beyond traditional advertising; it involves creating meaningful interactions and fostering relationships through various channels, including social media, content marketing, and experiential events. The synergy among brand positioning, market segmentation, and consumer engagement is paramount for achieving sustainable competitive advantage and fostering brand loyalty in today's hypercompetitive markets. This article explores how innovative approaches in marketing management leverage the intricate connections between brand positioning, market segmentation, and consumer engagement to drive business growth and cultivate enduring relationships with consumers.
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Kumar, Kritant. "Customer Segmentation in Marketing using Machine Learning." INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT 09, no. 05 (2025): 1–9. https://doi.org/10.55041/ijsrem49049.

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Abstract- The emergence of many competitors and entrepreneurs has caused a lot of tension among competing businesses to find new buyers and keep the old ones. As a result of the predecessor, the need for exceptional customer service becomes appropriate regardless of the size of the business. Furthermore, the ability of any business to understand the needs of each of its customers will provide greater customer support in providing targeted customer services and developing customized customer service plans. This understanding is possible through structured customer service. Each segment has customers who share the same market features. Big data ideas and machine learning have promoted greater acceptance of automated customer segmentation approaches in favor of traditional market analytics that often do not work when the customer base is very large. In this paper, the k-means clustering algorithm is used for this purpose. The Sklearn liabrary was developed for the k-Means algorithm and the program is trained using a 100-pattern two-factor dataset derived from the retail trade. Characteristics of average number of customer purchases and average number of monthly customers. Keywords: Customer Segmentation, Algorithms, Machine Learning (ML), Artificial Language (AI), Detailed Analysis, Survey, Github, Marketing
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Kishendrian, Hanan, Nisa Hanum, Cahyo Prianto, and Woro Isti Rahayu. "Penerapan Metode Clustering Dalam Segmentasi Pelanggan Perusahaan Logistik." SINTECH (Science and Information Technology) Journal 6, no. 3 (2023): 137–46. http://dx.doi.org/10.31598/sintechjournal.v6i3.1432.

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Marketing is important in business to compete and maintain market share. The development of technology brings major changes in the industry. In addition to product development as well as required services, and customer segmentation becomes a factor to consider in marketing strategies. Clustering, such as the K-Means method, is used in customer segmentation to divide data into groups based on similarities. This technique helps in useful pattern recognition and customer segmentation. By applying Clustering techniques in Data mining, companies can understand customer behavior, recognize similar customer groups, and plan marketing strategies accordingly. The results showed that the best cluster was generated with a k value of 4, and the data was normalized using the Min-Max Normalization method. Grouping customers in the form of clusters can enable the identification of consumer profiles to guide companies in decision making.
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TKATCHUK, S.V., S.A. STAKHURSKA, and V.O. STAKHURSKIY. "Consumer segmentation in the aspect of food marketing." Market Relations Development in Ukraine №9(244)2021 122 (November 16, 2021): 79–86. https://doi.org/10.5281/zenodo.5704771.

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Consumer segmentation in the aspect of food marketing Relevance of research. The food industry is one of the most strategic areas of activity; it is related to the food security of the country, living standards and health of citizens. Marketing principles of doing business in the food sector should combine several important aspects: purely marketing (market research, customer satisfaction), socially responsible and ethical (high quality products, reliability of information, ethics of advertising, taking into account religious, ethnographic and other features) and physiological (taking into account the physiological needs of man in nutrition). Market segmentation makes it possible to better understand the needs of consumers and meet them, which belongs to the marketing aspect of the business, and must coexist inextricably with the other two aspects mentioned above. The purpose of this study is working out of a system of segmentation of food consumers. Research methods: generalization, systematization, induction and deduction, graphic method. Research results. A system of segmentation of food consumers according to the psychographic principle has been developed, each segment has been characterized. Scope of the results: the results of the study can be applied in the field of food marketing. Conclusions. The system of segmentation of food consumers should be based on a complex psychographic factor, and economic and demographic factors will also take place, as they can affect the lifestyle and motives for shopping. The proposed segmentation system has six main consumer groups: «Classic» (supporters of the classical theory of nutrition), «Rapid Drive» (people with a busy rhythm of life: young and energetic extroverts; romantic adventurers (introvert type); business people with busy schedules). ), «Eco–friendly and Cruelty–free» (people who care about the environment and humane treatment of living beings), «Healthlife» (supporters of a healthy lifestyle: for the sake of beauty, overall image, victory over the disease, as well as people who painfully worried about their own health), «Religion and rituals» (people whose food priorities are significantly influenced by religion) and «Indifferent» (those who for some reason do not care about nutrition, do not follow the principles when choosing products) . The objectives of food marketing are, firstly, to best meet the needs of each group, and secondly, to form the right needs, promote healthy eating, rational consumption, environmental protection, availability of food to all categories, the formation of quality safe food supply.
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Ufeli, Chukwutem Pinic, Mian Usman Sattar, Raza Hasan, and Salman Mahmood. "Enhancing Customer Segmentation Through Factor Analysis of Mixed Data (FAMD)-Based Approach Using K-Means and Hierarchical Clustering Algorithms." Information 16, no. 6 (2025): 441. https://doi.org/10.3390/info16060441.

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In today’s data-driven business landscape, effective customer segmentation is crucial for enhancing engagement, loyalty, and profitability. Traditional clustering methods often struggle with datasets containing both numerical and categorical variables, leading to suboptimal segmentation. This study addresses this limitation by introducing a novel application of Factor Analysis of Mixed Data (FAMD) for dimensionality reduction, integrated with K-means and Agglomerative Clustering for robust customer segmentation. While FAMD is not new in data analytics, its potential in customer segmentation has been underexplored. This research bridges that gap by demonstrating how FAMD can harmonize mixed data types, preserving structural relationships that conventional methods overlook. The proposed methodology was tested on a Kaggle-sourced retail dataset comprising 3900 customers, with preprocessing steps including correlation ratio filtering (η ≥ 0.03), standardization, and encoding. FAMD reduced the feature space to three principal components, capturing 81.46% of the variance, which facilitated clearer segmentation. Comparative clustering analysis showed that Agglomerative Clustering (Silhouette Score: 0.52) outperformed K-means (0.51) at k = 4, revealing distinct customer segments such as seasonal shoppers and high spenders. Practical implications include the development of targeted marketing strategies, validated through heatmap visualizations and cluster profiling. This study not only underscores the suitability of FAMD for customer segmentation but also sets the stage for more nuanced marketing analytics driven by mixed-data methodologies.
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UR, Orth, and J. Turečková. "Segmenting the tourism market using perceptual and attitudinal mapping." Agricultural Economics (Zemědělská ekonomika) 48, No. 1 (2012): 36–48. http://dx.doi.org/10.17221/5286-agricecon.

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Decreasing numbers of tourists to the Czech Republic point at a weakening competitive position of Czech destinations during the most recent years. For many communities, tourism may be a short-lived economic dream when understanding of tourists´ perceptions and travel motives is lacking. The two objectives pursued in this study are 1) an identification of the positions of competing destinations and 2) an a-posteriori segmentation with psychographic variables. Market segmentation becomes the crucial factor in the strategic design process of target marketing. Like many other markets, tourism markets do not respond homogeneously to marketing activities. Subdividing visitors into useful groups may provide a basis for competitive advantage. Our study establishes taxonomy of visitors to Southern Moravia. The study tries to overcome well-known insufficiencies of single segmentation approaches by exploiting the advantage of the multivariate nature of combined push factors, pull factors, and other factors of more restrictive nature (i.e. time and money). The segmentation task employs multivariate data analysis techniques such as factor analysis, cluster analysis and multi-dimensional scaling. Recent research on the European Vacation Style Typology is incorporated.
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LESTARI, LUXI IKA, and SAINO SAINO. "Analisis Segmentasi Psikografis dan Sensitivitas Harga Konsumen Rumah Makan di Kabupaten Sidoarjo." BISMA (Bisnis dan Manajemen) 3, no. 1 (2018): 15. http://dx.doi.org/10.26740/bisma.v3n1.p15-33.

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Now, eat not just tool to fill up a stomach. Eat have been become lifestyle together with period development and culture hase been made of human. So, restaurant necessary to do exactly segmentatiom to develop marketing strategies more exact and specific for their product target on segmen that more specific of poppulation. Psychographic segmentation is kind of segmentation that intercorrelated with individual consumer’s mind, by exploring such factors as value, lifestyle, and cognitive component (Lowe and Worsley,2002) In this research psycographi segmentation just use value that have 18 indicators and lifestyle that have 6 indicators (Lowe and Worsley,2002). Technique that use to taken sample is non probability sampling. To make taken saple easier, researcher use intidental sampling. Data processing technique use validitas and reliabilitas while statistic analysis use factor analysis, cluster analysis, and ANOVA analysis. Psychographic segmentation that connected with price sensitivity have 4 segment are kekanak-kanakan (1225%), alpha sosializer (23,52%), konservatif (14,21%), optimiser (26,47%), self dominance (9,80%), statis (13,72%). There is found price sensitvity different on each segment where segment stick out, alpha sosializer segment is most sensitive, just the opposite segment that have low price sensitivity are optimiser segment and self domonance segment.
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Kolhede, Eric John, and J. Tomas Gomez-Arias. "Segmentation of infrequent performing arts consumers." Arts and the Market 6, no. 1 (2016): 88–110. http://dx.doi.org/10.1108/aam-04-2014-0015.

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Purpose – The purpose of this paper is to examine market segments within the broader category of occasional patrons of the performing arts. While similarities between these segments exist, important distinctions are also apparent. Design/methodology/approach – The authors surveyed 347 performing arts patrons using a structured questionnaire. Their responses along 28 proposed motivational variables were subjected to factor analysis to reduce their dimensionality and collinearity. Cluster analysis was then applied to respondents’ factor scores to group subjects into homogenous segments for subsequent comparison along variables, including demographic and marketing mix elements. Findings – The authors find six key motivating factors influencing the attendance of performing arts events: personal; promotional; product; distribution; economic; and social motivators. The authors also find that infrequent consumers can be further subsegmented into disinclined and fringe consumers with different levels of performance attendance and dissimilarities in responding to motivators. Research limitations/implications – The survey was conducted in a single county within the San Francisco Bay Area, limiting the generalizability of results. Practical implications – Fringe consumers are more responsive to the personal benefits (e.g. cultural enrichment) derived from the core product offerings of a performance such as programming and quality of the performers. The disinclined segment is more influenced by economic, social, and distribution related elements associated with a performing arts event such as pricing, the accessibility (or convenience) of the venue, and the opportunity to socialize accompanying attendance. Social implications – The practice of relationship marketing by small local performing arts organizations (PAOs) has been emphasized and often advocated by researches in the most recent literature. In order to ensure the viability of PAOs beyond the short-term, further examination of audience development is imperative. This paper indeed places more attention on audience development with a particular focus on expanding audiences among subsegments of infrequent performing arts consumers. Originality/value – The central purpose of this research is to arrive at comprehensive profiles of subsegments within a group of infrequent arts patrons, along with viable differentiated marketing program and positioning approaches that would appeal to each of these consumer categories. Consequently, the authors address a significant gap in the performing arts marketing literature as few recent studies appear to have been structured to allow for the possibility of producing adequate subsegmentation information within a group of occasional performing arts patrons. Secondarily, this study also answers a call for future research to examine the internet as a channel of promotion for arts consumers.
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Talibi, Abdelghafour. "Contributions of Clustering Variable Selection: Methods for International Segmentation." International Journal of Accounting, Finance, Auditing, Management and Economics 3, no. 4-3 (2022): 498–530. https://doi.org/10.5281/zenodo.6969989.

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Performing international activities is a challenging operation given the heterogeneity of the international market which makes practically impossible the development of successful standardized strategies for the entire world&rsquo;s population. Finding homogeneous international customer segments helps companies to better communicate with the targeted customers by concentrating on a few units, a group, or several groups. Depending on the study purpose, the segmentation results may help to select potentially attractive international markets, to develop in the context of a global marketing standardized strategies for a segment of countries, or to develop in the context of an international marketing a totally or partially differentiated strategy for several groups. Thus, international segmentation has become an indispensable task in the strategic decision-making process for various international business research questions. Consequently, choosing the relevant segmentation bases and the statistical method represent crucial steps to carry out to identify segments of customers. Actually, research studies in which an international market is segmented mainly employ as bases socio-economic or cultural variables. Moreover, in these studies, since the purpose of the analysis is usually to discover a priori unknown segments in an international population, the segmentation task is performed by clustering techniques. Typically, in this scientific research, to facilitate the interpretation of the results, the segmentation task is preceded by factor analysis to reduce a large number of the initial variables into a few dimensions or factors. However, on the one hand, factor analysis usually generates a loss of information and distortion of reality. On the other hand, the set of the variables initially considered may contain irrelevant variables that might lead to incorrect classification. Therefore, to retain only relevant information for the clustering task: variable selection should be performed to reduce the data dimension before considering a factor analysis.As shown by the numerical experiments,conducted on the basis of two secondary databases: the 03/07/2018 updates of the structure of consumption expenditure published by Eurostat including 32 countries of the European Union and its neighboring countries and the 15/04/2016 version of the updated European Values Study data including customers from 48 European countries, it will allow discovering the accurate groups and facilitate result interpretation. As a result, variable selection allows discovering relevant segments that are easy to interpret. Thus, once the variable selection is performed, the segmentation results will enable relevant and accurate analysis and support correct decision-making. &nbsp; <strong>Keywords: </strong>Clustering; Variable selection; International segmentation;International marketing; Global marketing<strong>.</strong> <strong>JEL Classification: </strong>C38 <strong>Paper type: </strong>Empirical research
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Dissertations / Theses on the topic "Marketing factor segmentation"

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Bulantová, Barbora. "Segmentace trhu pracích prostředků." Master's thesis, Vysoká škola ekonomická v Praze, 2016. http://www.nusl.cz/ntk/nusl-262014.

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This Masters Thesis is focused on detergent market in the Czech Republic and its market segmentation. The goal of this thesis is to find differences and similarities between consumers and to uncover the segments which are internally homogeneous and externally heterogeneous, and to suggest a marketing approach for each segment. Theoretical part of this thesis is about theoretical explanation of the market segmentation process, different approaches to segmentation and methods of segmentation. There is also a description of the detergent market in the Czech Republic. The analytical part is focused on segmentation process itself. The segmentation is based on both primary and secondary data. The revealed segments are then described in detail. There is a suggested marketing approach how to effectively address each segment.
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Škubalová, Michaela. "Segmentace trhu piva." Master's thesis, Vysoká škola ekonomická v Praze, 2012. http://www.nusl.cz/ntk/nusl-150067.

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The goal of the master's thesis is to find out similarities or differences among consumers in the Czech beer market by using primary and secondary research and content analysis. The thesis contains two parts, the theoretical and the practical one. Market segmentation, marketing research and Czech beer market are described in the theoretical part. The practical part includes market segmentation by using secondary data (agency data MML-TGI with Data Analyzer software), primary data (own research with SPSS software) and content analysis of print advertisements. Segmentation is realized by variety of methods, e. g. cluster and factor analysis, general analysis, contingency tables, MCART analysis, media neutral quintiles etc. Post hoc segmentation (forward and backward) is used in this thesis. At the end of this master's thesis detected segments are characterized and marketing suggestions for each of them are stated.
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Pinto, Pedro Jorge Fernandes. "Factors that lead physicians to initiate and maintain relationships with credit unions: a case study - Unicred Fortaleza." Universidade Federal do CearÃ, 2007. http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3608.

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nÃo hÃ<br>The high inflationary indices that had lasted in Brazil in the 80âs, had been damaging, for several segments of the society, benefiting few economic sectors. Among those segments that had grown in this uncommon conjuncture, the financial institutions are distinguished, companies that focused their activities in terms of keeping public founds and application from federal governmentâs papers, avoiding to carry through operations of loans and financings, preventing to run in risk. The management used to maximize profits and to prevent risks took these institutions to carry through great investments in technological solutions and the main goal was to transform the processes of finance transferences into a very quick way and reduce the costs with salaries. As a consequence of this process the contact with clients became very impersonal. The view of knowing and evaluating the customers started right after the implantation of the Brazilian Real Plan was initiated after and beginning of the process of reduction of the inflation indices and taxes of interests. In this environment appeared the union corporations that work among doctors and belong to Unicred System, institutions that in last fifteen years comes conquering spaces in niches, that previously were exclusive for banks in commercial field and that encloses 129 cooperatives in Brazil. This paper presents an study about Unicred of Fortaleza, involving its controllers e cooperated clients, beyond the controllers of the Unicred Porto Alegre, Unicred of Southwestern Goias, Unicred of Southern Rio de Janeiro, Unicred Middle Plateaus and Unicred Saint Carlos, what are the only ones in Unicredâs System that work exclusively in the niche of doctors and their relatives. The work identify, in the perspective of the involved companies: the reasons from what doctors decided to belong to Unicred and maintain financial relationship with it, although all sort of financial institutions that can be found in the market; the view that they have of the services provided by their business; the importance of the main tools of marketing relationship used to conquer and maintain the associated partners and focus the risks of the competition of the banks over the niches in what the Unicred system what on. The study contributes in terms of making a review of the concept that doctors, in function of the image of a joined and cooperative class, have a strong cooperative feeling, being this the main booster of the growth of Unicred System.<br>Os elevados Ãndices inflacionÃrios que perduraram no Brasil na dÃcada de 1980, foram malÃficos para diversos segmentos da sociedade, beneficiando poucos setores econÃmicos. Entre os segmentos que cresceram nessa conjuntura incomum, destacam-se as instituiÃÃes financeiras, que focaram suas atividades na captaÃÃo de recursos junto ao pÃblico e aplicaÃÃo em tÃtulos do Governo Federal, evitando realizar operaÃÃes de emprÃstimos e financiamento para nÃo correrem riscos. As polÃticas de maximizar ganhos na captaÃÃo de recursos e evitar riscos nas operaÃÃes de crÃdito levaram essas instituiÃÃes a realizar elevados investimentos em soluÃÃes tecnolÃgicas, com o objetivo de tornar Ãgeis as transferÃncias de recursos, reduÃÃo dos custos operacionais e de mÃo-de-obra. Como conseqÃÃncia, o contato com a clientela tornou-se impessoal. A visÃo de obter resultados por meio do conhecimento e valorizaÃÃo do cliente iniciou-se apÃs a implantaÃÃo do Plano Real e da reduÃÃo dos Ãndices de inflaÃÃo e taxas de juros, que forÃaram os bancos a buscar novos ganhos na intermediaÃÃo financeira. Neste clima conturbado, surgiram as cooperativas de crÃdito, que atuam no segmento mÃdico associadas ao Sistema Unicred, instituiÃÃes que, nos Ãltimos quinze anos, conquistaram espaÃos em nichos anteriormente exclusivos dos bancos comerciais e que atualmente abrange 129 cooperativas em todo o Brasil. Esta dissertaÃÃo apresenta estudo realizado junto à Unicred Fortaleza, envolvendo seus cooperados e dirigentes, alÃm dos dirigentes da Unicred Porto Alegre, Sudoeste Goiano, Sul Fluminense, Planalto MÃdio e Unicred SÃo Carlos, que, a exemplo de Fortaleza, sÃo atualmente as cooperativas integrantes do Sistema Unicred a atuar, exclusivamente, com o nicho que abrange os profissionais mÃdicos e seus componentes familiares. O estudo identifica na perspectiva dos envolvidos: os motivos que levam os profissionais mÃdicos a se tornarem cooperados e a manterem relacionamento financeiro com a Unicred Fortaleza, apesar da diversidade de opÃÃes de instituiÃÃes financeiras existentes no mercado; a visÃo dos cooperados e dirigentes sobre os serviÃos ofertados por suas cooperativas; as principais ferramentas do marketing de relacionamento utilizadas na conquista e manutenÃÃo de cooperados; e destaca a ameaÃa da concorrÃncia dos bancos sobre o nicho de mercado atendido pelas cooperativas integrantes do Sistema Unicred. O estudo contribui para revisÃo do conceito de que os mÃdicos, em funÃÃo da imagem de classe unida e corporativista, teriam um forte sentimento cooperativista, sendo este o principal impulsionador do crescimento do Sistema Unicred.
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Štěpánek, Michal. "Odhad hodnoty start-up projektu při využití metod strategického marketingu." Master's thesis, Vysoká škola ekonomická v Praze, 2010. http://www.nusl.cz/ntk/nusl-110445.

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The thesis is aiming to describe a procedure suitable for business valuation of start-up companies. Secondary aim is to provide the value itself. There are several methods described in the theory, which are utilized to define the strategic position of a start-up company. Most of them come from strategic marketing. Chapters about finances and risk follow and work with the conclusions about the strategic position of the company. The application part starts with defining strategy and concludes with market value estimate. In respect to the width of the topic, the application part is aimed at core aspects only.
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Jirák, Stanislav. "Uplatnění marketingového řízení ve zvoleném podniku." Master's thesis, Vysoká škola ekonomická v Praze, 2007. http://www.nusl.cz/ntk/nusl-10173.

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Jirák, S.: Dissertation. Jindřichův Hradec : The University of Economics, Prague, Faculty of Management in Jindřichův Hradec 2009. 78 s. Dissertation consulting professor Doc. Ing. Hana Ezrová, CSc.. The work considers using marketing directing in a specific company. Specific resources and solutions are used, and based on them a description and analysis of marketing directing in company LINE, s.r.o. was made. This project is divided into two parts, the first is created as a general frame for the use of marketing directing and the second part is the application part, with definition of company and subsequent analysis of each steps of marketing directing. The conclusion contains recommendations connected with the world financial crisis.
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Su, Chin-Yi, and 蘇靜怡. "Research on Purchasing Factors, Consumer Market Segmentation and Marketing Strategy." Thesis, 2010. http://ndltd.ncl.edu.tw/handle/98257027672487627431.

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碩士<br>銘傳大學<br>管理研究所碩士在職專班<br>98<br>Follow by the advances in technology and diversification of consumer demand, the global IT (Information Technology) industry changes rapidly. The existing structure of the computer market and users’ concept, are changing gradually which affect by the launch of the Netbook. This research describes current status and situation of consumer computer industry in recent years, and according to this, analyze the niche market of consumer computer, consumer experience and attitudes. Then product attributes as a basis for market segmentation, the consumers of Netbook were classified into four groups: emphasis on functionality, the ultimate luxury oriented, pragmatic approach and slim-type outlook. There were significant differences of the demographic variables and consumer experience and attitudes, and purchase intention variables between the groups. Finally, according to the differences between the groups found in this study, the strategic suggestion of the marketing mix (product, price, promotion and channels) has presented.
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Chiang, Chien-Nan, and 江建男. "Consumers Research Tablet PC on Purchasing Factors, Market Segmentation and Marketing Strategies." Thesis, 2012. http://ndltd.ncl.edu.tw/handle/58964656954036023509.

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碩士<br>銘傳大學<br>企業管理學系碩士在職專班<br>100<br>That market consumer electronics product pioneer provider, Apple, was based on its iPhone and iPod touch successful experience and reintroduced all new Tablet PC - iPad is an experience of innovation product. It not only caused market refocus on new electronic product but also changed consumer operation experience on mobile devices. At the same time, iPad lets Tablet PC become well know product again and arouse heated discussion. Electronics industry companies for the tablet PC product, nothing more than the use of innovation design whose major purpose is to attract more consumes to purchase product to maintain companies’ operations.Therefore, this thesis is used of Tablet PC relevant product attributes as the basis of Market Segmentation. As survey result point out consumers were divided into four separated groups. That each individual group also appears consumer characteristic and prevalence of characteristic are existed difference relationship. This thesis is used to the SPSS statistical software as a research tool. The analysis found out that each segment group of consumer characteristics and prevalence will be significant difference. The final result of the analysis also develops a marketing strategy for each segment group.
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LIN, YU-CHIEH, and 林宇杰. "Research on Touch Panel Notebook Consumer Purchase Factors, Market Segmentation and Marketing Strategies." Thesis, 2018. http://ndltd.ncl.edu.tw/handle/5ac448.

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碩士<br>銘傳大學<br>企業管理學系碩士在職專班<br>106<br>The brand manufacturer Apple garnered the successful experience of the iPhone and iPad, making consumers love the way of touch operation. At the same time, due to changing environmental conditions, notebook with touch panel has become the mainstream of the new generation product. Major brand manufacturers have launch touch panel notebook . Innovative design, lighter appearance, and more powerful performance are designed to attract consumers to purchase products. Therefore, this research adopts product attributes and characteristics of consumers are used as the basis for market segmentation, and the results of the questionnaire survey are divided into three segments for consumers, and marketing strategies are proposed for different groups.
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Wang, Yingjie. "Customer value assessment of Sichuan Mobile." Doctoral thesis, 2012. http://hdl.handle.net/10071/6698.

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The present research aims to contribute with the evaluation and a segmentation index criterion of the customer group value in order to improve knowledge to the telecommunication industry, in value assessment and in market subdivision based on customer value. This thesis gives practical instrument measure and guiding suggestions to a deeper customer value assessment, combining characteristics of the communication industry in China, based on outstanding domestic and foreign research results and taking the group customers of China Mobile Sichuan Company. A first brief crossing between theoretical backgrounds of customer value assessment, segmentation concept and group customer, allowed the selection and choices of the methodology and the variables that influence group customer value. The following empirical step complemented the development of the assessment index system to calculate the group customer value and the following cluster analysis. The results obtained included the industry experts' experience, which help the identification of the 14 factors that influence the group customer value and the data analysis from 2000 group customers, which has been extracted from the mobile BOSS system. Factor analysis and analytic hierarchy process (AHP) method are used to calculate weights of indexes. Finally, based on current value, potential value, social value and the total value, clusters with typical characteristics are discovered using K-means clustering method. And corresponding marketing strategy is put forward.<br>Esta tese avalia o Valor de grupos de clientes, no âmbito da grande empresa chinesa de telecomunicações móveis, a Sichuan Mobile. O presente estudo contribui para a análise da avaliação e segmentação de grupos de clientes, nomeadamente no mercado das telecomunicações. Este, sugere, ainda, um instrumento prático de medida; um índice de medida do valor de grupo de clientes é proposto e construído com base em análise de dados secundários do sector e do mercado chinês e primários baseados opiniões de peritos do sector e de resposta a um inquérito dos grupos de clientes da China Mobile. Após uma breve revisão do enquadramento teórico de conceitos inseridos na Gestão do Marketing, como Valor do Cliente, Segmentação e cliente-grupo, foram analisadas e seleccionadas as opções metodológicas e as variáveis que podem influenciar a avaliação do valor de um grupo de clientes. O desenvolvimento do índice de ponderação do valor de grupo de clientes foi elaborado após vários passos. Em primeiro lugar foram identificados, junto de peritos do sector, 14 factores que influenciam a avaliação do valor de grupo de clientes; Depois, efectuou-se um inquérito a 2000 grupos de clientes, retirados do sistema móvel BOSS da empresa Sichuan Mobile. Por fim realizou-se à base de dados obtida análises estatísticas como Análise Factorial e de Hierarquia (AHP), métodos que permitiram obter a ponderação do índice. Finalmente, com base no índice de valor corrente, valor potencial, valor social e valor total foram identificados os clusters. A análise destes clusters permitiu ainda sugerir estratégias de marketing em adaptação a cada cluster.
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Poupineau, Sarah, and Claire Pouzadoux. "Internal and External factors that influence the ecotourists : A study on green consumer behavior, applied to ecotourism." Thesis, 2013. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-22519.

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Books on the topic "Marketing factor segmentation"

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Reznik, Galina. Marketing. INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1242303.

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The textbook is the fourth edition, contains a detailed presentation of the topics of the discipline "Marketing". In an accessible and understandable form, the key concepts of the discipline "Marketing"are considered. In particular, the reader will get an idea of the essence of marketing, its types, principles, functions and basic elements; the environment of marketing and the conditions in which it can be applied. The textbook reveals the concept of the market, its types, capacity and segmentation; competition, its types, the role of the enterprise in the competition in order to achieve key success factors. Considerable attention is paid to the concepts of "product", "product", their distinctive features. The essence of product distribution is revealed and the features of marketing logistics as a method of managing product promotion channels are given.&#x0D; The textbook also includes a bibliographic list, questions for self-control, tests, which will allow you to study the course "Marketing" more fully.&#x0D; Meets the requirements of the federal state educational standards of higher education of the latest generation.&#x0D; For bachelors studying in the direction of training 38.03.02 "Management".
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Chandra, Saurabh, ed. SOCRATES (Vol 2, No 2 (2014): ISSUE - JUNE). 2nd ed. SOCRATES : SCHOLARLY RESEARCH JOURNAL, 2014.

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Michman, Ronald D., Alan J. Greco, and Edward M. Mazze. Lifestyle Marketing. Praeger, 2003. http://dx.doi.org/10.5040/9798400679513.

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In today's competitive economic environment, knowing your customer has never been more important. Research shows that most companies do not segment their market by lifestyle. Instead, they rely solely on demographic factors to define their customers. This book helps marketers understand how to reach customers from children to tweens and singles to seniors. It demonstrates how such trends as cross-shopping and the blurring of gender roles can be accounted for by one's overall marketing strategy. Yet another consumer group evaluated here is the emerging affluent market. This book is a prerequisite to relationship marketing. It tells the reader how to reach carefully defined and described market segments. Because buyers' behaviors are so important to lifestyle market segmentation strategies, this book demonstrates how such trends as cross-shopping and the blurring of gender roles can be accounted for by one's overall marketing strategy.
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Hirst, Andrew Robert. Retail marketing strategies: A case study on clothing retailers : the impact of lifestyle segmentation and environmental factors on retail marketing strategies of UK clothing retailers. 1985.

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Book chapters on the topic "Marketing factor segmentation"

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Viswanathan, Nanda. "Value Network Segmentation: A Three-Factor Model." In Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-02568-7_23.

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Chugunova, Olga, Marina Shkolnikova, and Yana Starovoytova. "Segmentation of Consumers as a Leading Factor in Restaurant Marketing." In Sustainable Leadership for Entrepreneurs and Academics. Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-15495-0_3.

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Sigurðardóttir, Ingibjörg. "Segmentation, marketing, venue selection and competitiveness of events." In Humans, horses and events management. CABI, 2021. http://dx.doi.org/10.1079/9781789242751.0074.

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Abstract Competitiveness of events is not a widely researched topic. As with destinations, countries, industries and businesses, competitiveness is highly relevant to events and their development. A number of factors affect the competitiveness of events, including segmentation, targeting, marketing, information flow and venue selection. This chapter focuses on identifying the target groups of the national championship of the Icelandic horse - Landsmót - and how the competitiveness of the event can be enhanced. The research included data from an on-site survey among visitors at Landsmót 2016 and online surveys among visitors following the 2014, 2016 and 2018 events. A total of 2729 responses was used for analysis. Findings indicated that, despite common interest in the Icelandic horse, the visitors to Landsmót have different expectations and needs. Accessible information, good facilities and a carefully planned programme are of importance for the competitiveness of the event. Taking care of repeat visitors and attracting new visitors are both important for the event. Finally, it is concluded that selection of two main venues, one in the rural north and another in the urban south, is most likely to meet the requirements of the current target market and to maximize the competitiveness of the event in the long run.
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Karayanni, Despina. "A Cluster Analysis of Physician’s Values, Prescribing Behaviour and Attitudes towards Firms’ Marketing Communications." In Successful Customer Relationship Management Programs and Technologies. IGI Global, 2012. http://dx.doi.org/10.4018/978-1-4666-0288-5.ch017.

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In this paper, the authors present an exploratory research on the associations between physicians’ personal values with physicians’ prescribing criteria and preferred marketing communications. The research involved extant marketing research and primary data collection. The resulting quantitative research instrument was then administered to a sample of 69 physicians, yielding a 69% response rate. All but the demographic measures were tapped by 5-point scales and a series of factor and reliability analyses assessed unidimentionality and reliability of research constructs. A series of ANOVAs and Tukey tests depicted the differences among three clusters. Implications are that physicians’ personal values may be a meaningful basis of segmentation for the pharmaceutical market, and findings may be useful for both marketing strategy planners and researchers examining physicians’ prescription behavior and attitudes towards firms’ marketing communication efforts.
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Jaiswal, Kritika, Juhi Singh, Minal Singh, Muskan Sama, and Swasti Singhal. "Market Segmentation in Higher Education." In Integrating Generative AI in Education to Achieve Sustainable Development Goals. IGI Global, 2024. http://dx.doi.org/10.4018/979-8-3693-2440-0.ch013.

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This chapter's primary focus is to investigate the multifaceted nature of variables that influence the enrollment procedure in private educational institutions. A comprehensive analysis of various elements, including teaching faculty, curriculum quality, and infrastructure, reveals their significant impact on students' choices when choosing a college or university. However, with the rapid proliferation of digital technologies, online marketing has become a crucial factor in attracting potential students. As such, this study seeks to identify and evaluate these factors to enable higher education administrators to design tailored strategies and enhance their institutional competitiveness. This chapter also delves deeper into predictive analytics and how they assist in crafting personalized learning experiences. Additionally, this book chapter discusses strategies for student retention and the important discusses strategies for student retention and the importance of continuous improvement. Ethical considerations in data usage will be a central theme throughout the chapter.
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Yadav, Ashutosh, Anil Kumar, and Manoj Kumar Dash. "Using DEMATEL to Build Decision Model of Online Reputation Management for Improving the Services of Marketing." In Fuzzy Optimization and Multi-Criteria Decision Making in Digital Marketing. IGI Global, 2016. http://dx.doi.org/10.4018/978-1-4666-8808-7.ch006.

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Online Reputation Management (ORM) is very important factor for any company in online retail industry but very little amount of work has been done by the researchers in this context. Taking into consideration online reputation, reputation management, online communication, social aspect, online ranking, incentives and post purchase service, this study utilised DEMATEL (Decision-Making Trial and Evaluation Laboratory) build an Influence Network Relation Map (INRM) model of these Online Reputation Management's factors for improving the online services of marketing. Data is collected through structured questionnaire by survey of experts. The results showed that online reputation is the most important factors followed by reputation management and social aspect is least important according given experts' opinions. The study also found out the impact within the factors and divided all factors into two groups i.e. cause group and effect group. The output of the study can help online retailers to make their online marketing strategies more effective to target and segmentation their customers.
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do Rosário Mira, Maria, Andreia Antunes Moura, and Ana Rita Teixeira. "Key Attributes of Gastronomic Destinations." In Emerging Trends and Practices in Gastronomy and Culinary Tourism. IGI Global, 2025. https://doi.org/10.4018/979-8-3693-7530-3.ch001.

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While previous research has focused on food, recipes, and cooking techniques, recent studies highlight the importance of marketing and product segmentation in gastronomic tourism. This research provides a comprehensive overview by identifying the distinguishing attributes of gastronomic destinations and their interaction with tourism. A literature review using VOSviewer software and an empirical case study through the PTFoodies Survey (170 valid responses) were conducted. Exploratory factor analyses validated the most relevant attributes for gastronomic destinations in Portugal. The findings suggest that these destinations should focus on four factors: Tourism Supply, Gastronomic Product, Local Gastronomy, and Destination Differentiation. This study advances the theoretical understanding of gastronomic tourism and offers practical insights for enhancing the appeal of gastronomic destinations, improving both tourist satisfaction and overall destination performance.
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Maksiutenko, Iryna. "APPLICATION OF THE PROVISIONS OF RELATIONSHIP MARKETING ECONOMICS IN IMPLEMENTING STRATEGIC BUSINESS DEVELOPMENT PLANNING." In Anti-Crisis Strategy for the Development of Socio-Economic Systems: Global Challenges. Publishing House “Baltija Publishing”, 2024. https://doi.org/10.30525/978-9934-26-500-6-16.

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Consideration and analysis of the nature of the relationship that arises between a supplier and a customer, regardless of the field of activity, made it possible to determine the absolute criteria for assessing the effectiveness of relationships. Research has shown that supplier companies face a dilemma: to retain old customers or attract new ones. To solve it, it was proposed to use two basic concepts such as “retention” and “retention”. The main indicators were the cost of retention-retention operations and the potential benefits that the company will receive from such customers. The classical theory of relationships considers “retention” to be a more effective way of obtaining benefits from the customer. However, the study also pays some attention to such indicators as: training costs, search costs, emotional costs, inertial costs, risk, social costs, financial costs, legal barriers. In addition, the role of consumer segmentation and the impact of this factor on the prospects of further cooperation with customers are outlined. Special attention is paid to such an indicator as the “lifetime value” of customers. In general, it is proposed to use such investment indicators as discounting and net present value in combination with marketing indicators of customer retention, their level of loyalty and commitment to cooperation.
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Banga, Dishant. "CUSTOMER SEGMENTATION FOR MARKETING." In Futuristic Trends in Management Volume 3 Book 3. Iterative International Publisher, Selfypage Developers Pvt Ltd, 2024. http://dx.doi.org/10.58532/v3bhma3p1ch5.

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Customer segmentation is a crucial marketing strategy that involves dividing a target market into distinct groups based on shared characteristics, behaviours, or preferences. It allows businesses to better understand their customers and tailor their marketing efforts to specific segments, ultimately driving customer satisfaction, loyalty, and business growth. This article provides an overview of customer segmentation, its benefits, and various methods commonly used in the process. It emphasizes the importance of data-driven approaches and highlights the role of advanced analytics techniques in identifying meaningful customer segments. The article explores different segmentation variables, including demographic, psychographic, behavioural, and geographic factors, and discusses their relevance in understanding customer behaviour and preferences. It emphasizes the need for selecting variables that align with business objectives and provide actionable insights. Furthermore, the article delves into the methodology of customer segmentation, outlining the key steps involved, such as data collection, data analysis, segment profiling, and evaluation of segment viability. It emphasizes the iterative nature of the process, emphasizing the need for continuous monitoring and refinement of segmentation strategies. The article also presents real-world examples of customer segmentation, showcasing how businesses across various industries have successfully implemented segmentation strategies to improve targeting, personalization, and customer experiences. Lastly, the article discusses the challenges and limitations of customer segmentation, such as data quality issues, dynamic market conditions, and the need for ongoing segmentation updates. It emphasizes the importance of integrating segmentation with other marketing strategies and leveraging technology solutions for effective implementation. By understanding and leveraging customer segmentation, businesses can gain valuable insights into their customer base, enabling them to develop tailored marketing strategies, enhance customer experiences, and drive business success.
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Robson, Matthew J., and Sierk Horn. "Marketing Strategies." In International Business. Oxford University Press, 2022. http://dx.doi.org/10.1093/hebz/9780198861898.003.0014.

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This chapter examines the role of marketing within the global factory, beginning with what marketing is and the relationship between national and international marketing. It describes the international marketing process and its constituent stages. It also assesses issues concerning the international integration and coordination of the marketing function and the strategic tradeoff between global integration and local responsiveness. The chapter refers to international market research and its purpose, market intelligence, market screening, and market segmentation and considers the kinds of marketing-related decisions that global factory managers need to make as they look to sell into foreign markets. It emphasizes the importance of intercultural competence, which is the knowledge and skills needed to successfully interact with people from other ethnic, religious, cultural, and national groups.
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Conference papers on the topic "Marketing factor segmentation"

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Prokopová, Vendula. "Understanding Food Purchase Influences and Consumer Segmentation among Dancers." In Konference doktorandů. Vysoká škola finanční a správní, 2024. https://doi.org/10.37355/kd-2024-08.

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The purpose of this article is to identify the factors that influence dancers when purchasing food and to segment them, where segmentation is an important marketing tool for companies. Data was collected from 183 respondents using an online questionnaire. Factor and cluster analysis were used to identify 6 factors influencing food purchases and 5 different clusters of consumers. Namely, these 6 factors were revealed: quality and taste, dance/nutritional aspect of purchase, willingness to participate in shopping, saving and preparing, reviews from loved ones and visiting several stores. “Dancer segment with review, “Careless segment”, “Willing and quality-oriented segment”, “Average segment” and “Segment ready for quality and savings” are the new identified segments.
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Akasaka, Ifumi. "On Localization Design in Transnational Marketing - The Example of Starbucks." In 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022). AHFE International, 2022. http://dx.doi.org/10.54941/ahfe1001851.

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Under the impact of the economic globalization across the world and the dual incentive of the flourishing information exchange, local multinational enterprises begin to emerge. Nowadays, the enterprises from all walks of life are under ever increasing pressure from competition at home and abroad. Under such background, let’s take Starbucks as an example herein to specify the cross-cultural barriers the multinational companies have to tackle in their marketing, such as language differences, religious beliefs, cultural values, etc., and interpret their marketing strategies in China in view of such differences: how to well understand accurate market positioning and market segmentation, attach importance to brand localization design to improve the popularity and recognition of multinational enterprises in China, and then consolidate and expand the brand consumer market. The Chinese elements with regard to localization design will be exemplified in aspect of application strategy, festival strategy and regional strategy, with the classified research through the analysis and presentation of these strategies.The localization design of Starbucks is of great help and enlightenment to the brand shaping and marketing strategy of Chinese local coffee brands. China's local coffee brands should pay close attention to transnational marketing strategies, and constantly innovate design to keep up with the market progress and consumer demand, in an effort to balance the localized design and the service of enterprises, and discover the connotation of localized design under the trend of globalization.
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Bekhradi, Alborz, Bernard Yannou, Romain Farel, and Benjamin Zimmer. "Building of Usage Scenarios Space for Investigating the Fall Situations of the Elderly People." In ASME 2013 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. American Society of Mechanical Engineers, 2013. http://dx.doi.org/10.1115/detc2013-12883.

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Assessing the number of users defined by a set of specific usage attributes in a given usage contextual situation is not always an obvious task in a market segmentation process. Although new approaches in design and marketing seem to be more sensitive to the adequacy of a design concept with the usage scenarios, these methods do not systematically consider the various usage situations. The present article puts forward a methodology intending to build a usage scenarios space in which the input data is thoroughly collected and validated. This methodology is applied to the complex and multifactorial issue of falls among the elderly in the Metropolitan France. In this paper, numerous medical publications have been made to study influential factors of fall situations. However, even solution providers for fall prevention and teleassistance ignore the real situational coverage of their solutions. As a result, “usage scenarios space” is built using an appropriate segmentation of usage contexts (here, fall situations) and user characteristics. These data are used for a design oracle to predict (simulate) the various and multiple usage scenarios.
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Tamarin, Cindy Claudia, Neneng Nurlaela Arief, and Agnesia Candra Sulyani. "PROPOSED MARKETING STRATEGY FOR TOURISM USING VIRTUAL REALITY (VR) DURING COVID-19 (STUDY CASE: LABUAN BAJO)." In GLOBAL TOURISM CONFERENCE 2021. PENERBIT UMT, 2021. http://dx.doi.org/10.46754/gtc.2021.11.045.

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One of the factors in the development of culture and natural resources in Indonesia is the tourism sector. This is sought to help improve and improve the community’s economy by opening employment opportunities and developing areas that have the potential as tourism hotspots, one of which is the Komodo National Park in Labuan Bajo. However, due to the outbreak of the SARS- COVID-19 virus, the government came up with a policy to stop economic activity in the tourism sector to prevent the spread of the virus by implementing Large-Scale Social Restrictions (PSBB). This paper aims to propose a tourism marketing strategy during the COVID-19 period by using Virtual Reality (VR) technology as a market research requirement for the TelkomGroup. This paper used a mix of methods to collect and test the data to prove the hypothesis including an External Analysis (PESTEL and Consumer Analysis) and Internal Analysis (STP or Segmentation, Targeting, Positioning and 4P Marketing Mix). The formulation of the business strategy used in this study was the Lean Canvas Business Model. Qualitative data was obtained from quantitative data analysis, which was in turn obtained by conducting interviews and collecting data surveys from a total of 360 respondents. The research resulted in a proposed marketing strategy for tourism for the COVID -19 period and beyond in the form of an STP and marketing mix, as well as its implementation through the introduction of VR. Therefore, by providing this recommendation, it is hoped that it can be a point of reference to promote and increase the interest of tourists again to support the “Pesona Indonesia” programme.
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Retamosa, Marta, Ángel Millán, and Juan Antonio García. "Thinking about going to university? Segmenting undergraduates." In Fifth International Conference on Higher Education Advances. Universitat Politècnica València, 2019. http://dx.doi.org/10.4995/head19.2019.9208.

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Choosing a university is a crucial decision in a person's life because, most of the time, the acquisition of a university degree allows him access to better working conditions. Universities are interested in knowing the factors that students cite as impacting their choice of university. This study aims to classify future university students according to different evaluation criteria that could help university administrators to improve their recruitment and positioning strategies. Building on the growing body of knowledge related to the marketing of Higher Education Institutions, the current study seeks to further explore the existence of segments featuring different selection patterns. The main goal of this study was tested by applying Latent Class Analysis as a segmentation method, also referred to as Latent Class Cluster Analysis. This study found that students have different sets of motivations for their choice of Higher Education Institutions, and also found significant differences in the motivations of males and females with regard to university selection. All of these findings are of great importance to the managers of university brands, particularly at the university under study.
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Panfil, Cristina, and Profira Cristafovici. "Payment market in the Republic of Moldova: limits and development opportunities." In Conferinta stiintifica internationala "Strategii si politici de management in economia contemporana", editia VII. Academy of Economic Studies of Moldova, 2023. http://dx.doi.org/10.53486/icspm2022.53.

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In the context of the digitalization of economies, new technologies and financial solutions that have emerged, contribute significantly to the development of the financial system. In this context, financial payment services register a remarkable evolution, contributing to solving the problems of the population and the economic agents in the field of payments. It is interesting to what extent the Republic of Moldova has advanced in the assimilation of new financial services offered by providers in the last period and what are the possibilities for their development in the future. In this article we aim: to analyze the payments market in the Republic of Moldova from a marketing perspective, to identify factors that limit the development of the payments market, and development opportunities. The research methods used are: analysis of the legislation in force governing the payment system, statistical data analysis, graphical method, analysis and synthesis. The results of the research revealed the tendency of: competition increase in this field, the necessitiy for payment service providers to market orientation, proliferation and efficient cooperation between partners in the financial ecosystem, financial education of customers, approach to customer according to the segmentation, enhance social and ethical responsibility in relation to clients.
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Morris, Lloyd, Homero Murzi, Hernan Espejo, Olga Jamin Salazar De Morris, and Juan Luis Arias Vargas. "Big Data Analysis in Vehicular Market Forecasts for Business Management." In 13th International Conference on Applied Human Factors and Ergonomics (AHFE 2022). AHFE International, 2022. http://dx.doi.org/10.54941/ahfe1002299.

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Information in various markets constitutes the primary basis for making the right decisions in a modern and globalized world. Therefore, opportunities grow based on the availability of data and how the data is structured to obtain information that supports decision-making processes, Ogrean (2018) and Neubert (2018), and even more so when business dynamics revolve around satisfying the demand for the products or services offered, Jacobs and Chase (2009). This article proposes the analysis of the new vehicle market, through operational research techniques, addressing the behavior of vehicle sales for medium and long-term projections for business management. The analysis is developed through Markov Chains and time series analysis techniques, so a complementary approach is used to obtain predictions in future scenarios such as analysis in sales levels related to market shares. Choi et al (2018), indicate that one of the important applications of Big Data in business management is in the field of demand forecasts, becoming one of the common alternatives in prediction for data series over time. The data is taken from Statistics of the National Association of Sustainable Mobility, from 2016 to 2019 for new vehicles in the Colombian market, Andemos (2021). Merkuryeba (2019) proposes procedures between techniques that allow a comprehensive approach to forecasts and where the methods complement each other, it is through the use of the methodology in Markov chain models (Kiral and Uzun 2017), plus the methodology of the time series analysis (Stevenson et al 2015), which with a complementary approach, can reach a more detailed and comprehensive level of analysis for the statement about the future of the variable of interest: vehicle market sales for business management.The results showed that Markov chains were very useful in long-term analysis for sales forecasting and their analysis by market segmentation, for this the sales level is ranked according to the technique of Pareto. Another important contribution to the Markov chain in business management corresponds to the analysis disaggregated by sales rankings, for example in ranking 1 (first 5 brands), was obtained an expectation of value defined at 67.1% of the total sales level, also an internal analysis of this percentage ranking was carried out. Complementarily, for the alternative of times series analysis; we start from the analysis of the demand, where a seasonal behavior of vehicle sales is detected. Rockwell and Davis (2016) and Stevenson et al (2015), establish a procedure for estimating and eliminating seasonal components by using the seasonal index. Additionally, Weller and Crone (2012) and Lau et al (2018), recommend two common alternatives to measure forecast error and making decisions to selected the technique more adequate for business management: mean absolute deviation (MAD) and mean absolute percentage error (MAPE), finally, the result of the three techniques developed: moving average, exponential smoothing, and weighted moving average, the simple exponential smoothing, optimized through MAPE minimization is the selected technique, with which short and medium-term forecasts are defined.This study contributes directly to decision-making in the context of the marketing of new vehicles, as well as in academic settings in relation to research processes in data series under the configuration of big data. In this sense, it was demonstrate that the behavior of sales, segmented by market levels according to the participating brands, can be transformed into estimates of future behavior that establishes an orienting mapping of business objectives with respect to the possible level of participation in quotas of market. Finally, the methodological scheme under an epistemological perspective supported by technical decisions, represent an academic contribution of great relevance for business management, where is recommended to use the time series techniques for short and medium-term forecasts, while Markov chains for the prediction and analysis of the sales structure in medium to long term forecasts.
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