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1

Stamps, Paula L. Nurses and work satisfaction: An index for measurement. 2nd ed. Chicago, Ill: Health Administration Press, 1997.

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2

B, Piedmonte Eugene, ed. Nurses and work satisfaction: An index for measurement. Ann Arbor, Mich: Health Administration Press Perspectives, 1986.

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3

Service, Great Britain Work Research Unit Information. Job satisfaction. London: Work Research Unit, 1991.

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4

Great Britain. Work Research Unit. Job satisfaction. London: Work Research Unit, 1985.

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5

Mundell, Jacqueline. Job satisfaction: A bibliography. Monticello, Ill: Vance Bibliographies, 1985.

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6

Handbook of customer satisfaction measurement. Aldershot, Hampshire, England: Gower, 1996.

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7

Marshall-Mies, Joanne. Racial differences in job satisfaction. Alexandria, Va: U.S. Army Research Institute for the Behavioral and Social Sciences, 2000.

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8

Job satisfaction in social services. New York: Garland Publishing, 1996.

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9

Liu, Connie Yin. Job performance, job satisfaction, and turnover intentions among salespeople. Leicester: De Montfort University, 1994.

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10

Moutinho, Luiz. Customer satisfaction measurement: The example of prolonged satisfaction with ATMs. Cardiff: Cardiff Business School, Financial and Banking Economics Department, 1992.

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11

Teacher morale, job satisfaction, and motivation. London: P. Chapman Pub., 1998.

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12

Piper, John C. Teachers' perception of their job-satisfaction. [Guildford]: [University of Surrey], 1988.

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13

White, Jerry E. On the job: Survival or satisfaction. Colorado Springs, Colo: NavPress, 1988.

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14

McDowell, Frances L. Stress and job satisfaction in teaching. (s.l: The Author), 1987.

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15

Hamermesh, Daniel S. The changing distribution of job satisfaction. Cambridge, MA: National Bureau of Economic Research, 1999.

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16

Watson, Linda. Organisational culture relative to job satisfaction. [s.l: The Author], 1997.

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17

Rowbottom, A. M. Stress and job satisfaction in anaesthetists. Manchester: UMIST, 1996.

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18

Bentley, Peter James, Hamish Coates, Ian R. Dobson, Leo Goedegebuure, and V. Lynn Meek, eds. Job Satisfaction around the Academic World. Dordrecht: Springer Netherlands, 2013. http://dx.doi.org/10.1007/978-94-007-5434-8.

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19

Kibble, W. Relationship between job satisfaction and stress. Oxford: Oxford Brookes University, 1995.

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20

Brunet, Luc. Satisfaction des enseignants? Laval: Agence d'ARC, 1991.

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21

Berggötz, Reinhart. Job expectations of graduates, job satisfaction, and possible behavioural responses. Dublin: University College Dublin, 1993.

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22

Yang, Z. The influence of job characteristic and personality on job satisfaction. Manchester: UMIST, 1997.

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23

Take this job and love it: How to find fulfillment in any job you do. New York, N.Y: Daybreak Books, 1998.

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24

Paul, Powers. Love your job!: Loving the job you have, finding a job you love. Sebastopol, CA: O'Reilly & Associates, Inc., 1993.

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25

Clark, Andrew E. Measures of job satisfaction : what makes a good job?: Evidence from OECD countries. Paris: OECD, 1998.

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26

Page, Keith. Customer satisfaction measurement: A practical user's guide. Cheltenham: Stanley Thornes, 1995.

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27

Bill, Self, and Roche Greg, eds. Customer satisfaction measurement for ISO 9000:2000. Oxford: Butterworth-Heinemann, 2002.

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28

Latu, Tavite M. Review of satisfaction research and measurement approaches. Wellington, N.Z: Dept. of Conservation, 2000.

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29

Willett, V. J. Stress and job satisfaction in community pharmacy. Manchester: UMIST, 1998.

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30

Bryson, Alex. Does union membership really reduce job satisfaction? [London]: Centre for Economic Performance, London School of Economics and Political Science, 2003.

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31

Sinha, Anand Kumar. Job satisfaction: A study of bank employees. New Delhi, India: Commonwealth Publishers, 1988.

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32

Job satisfaction strategies for health care professionals. Chicago, Ill: American Hospital Pub., 1991.

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33

Spector, Paul E. Job satisfaction: Application, assessment, cause, and consequences. Thousand Oaks, Calif: Sage Publications, 1997.

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34

Brining, Jane. The job satisfaction of non-professional staff. Leeds: Leeds Polytechnic School of Librarianship, 1988.

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35

Breda, John. Stress and job satisfaction among symphony musicians. Evanston, Ill: Symphony Orchestra Institute, 1999.

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36

Breda, John. Stress and job satisfaction among symphony musicians. Evanston, Ill: Symphony Orchestra Institute, 1999.

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37

Rao, S. Narayana. Work adjustment and job satisfaction of teachers. Delhi, India: Mittal Publications, 1986.

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38

The work challenge. 5th ed. London: Industrial Society, 1988.

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39

Examining job satisfaction: Causes, outcomes, and comparative differences. Champaign, Ill: Common Ground Pub., 2010.

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40

Chand, Ram. Measurement of Job Satisfaction of Dairy Functionaries. Om Publications, 2005.

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41

Woods, Stephen A. Job Performance Measurement: The Elusive Relationship Between Job Performance and Job Satisfaction. Edited by Susan Cartwright and Cary L. Cooper. Oxford University Press, 2009. http://dx.doi.org/10.1093/oxfordhb/9780199234738.003.0014.

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This article reviews recent literature on job performance measurement to examine advances in theories of job performance measurement, and their implications for the practice of job performance assessment. It also considers the antecedents of job performance and, in particular, revisits the issue of whether happy, satisfied workers are also productive workers. The focus in the article is on measuring the job performance of individuals and teams, which most commonly involves the use of surveys or rating forms to assess and evaluate employee behavior or job competencies. Subjective ratings may be provided by supervisors, peers, subordinates, or clients and customers. Performance measurement may also make use of data from archival records (such as productivity or absence data), often referred to as objective data.
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42

The People Measurement Manual: Measuring Attitudes, Behaviours and Beliefs in Your Organization. Gower Publishing Company, 2003.

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43

Martin, Connie Marie. THE DEVELOPMENT AND VALIDATION OF THE NURSING FACULTY SATISFACTION QUESTIONNAIRE (JOB SATISFACTION). 1991.

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44

SHRM Job Satisfaction Series: 2006 Job Satisfaction (Shrm Job Satisfaction Series). Society For Human Resource Management, 2007.

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45

J, Cranny C. Job Satisfaction. Lexington Books, 1998.

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46

Christopher, Orpen, ed. Job satisfaction. North-Holland, 1985.

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47

Sheila, Verrier, and Advisory, Conciliation and Arbitration Service. Information Service., eds. Job satisfaction. London: ACAS Information Service, 1993.

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48

LEEBOV. Job Satisfaction. Mosby, 1995.

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49

Spendolini, Michael J. Customer Satisfaction Measurement. Amacom Books, 2003.

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50

Judge, Timothy A., Charles L. Hulin, and Reeshad S. Dalal. Job Satisfaction and Job Affect. Oxford University Press, 2012. http://dx.doi.org/10.1093/oxfordhb/9780199928309.013.0015.

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