Relevant bibliographies by topics / Mobile banking services

Contents

  1. Journal articles
  2. Dissertations / Theses
  3. Books
  4. Book chapters
  5. Conference papers
  6. Reports

Academic literature on the topic 'Mobile banking services'

Author: Grafiati
Published: 4 June 2021
Last updated: 25 July 2025

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Journal articles on the topic "Mobile banking services"

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Mallat, Niina, Matti Rossi, and Virpi Kristiina Tuunainen. "Mobile banking services." Communications of the ACM 47, no. 5 (2004): 42. http://dx.doi.org/10.1145/986213.986236.

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M. Anwarul Islam, K., Zulfiqar Hasan, Tawfiq Taleb Tawfiq, Abul Bashar Bhuiyan, and Md Faisal-E-Alam. "Bank becomes cashless: Determinants of acceptance of mobile banking (fintech) services among banking service users." Banks and Bank Systems 19, no. 2 (2024): 30–39. http://dx.doi.org/10.21511/bbs.19(2).2024.03.

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Fintech services such as mobile banking are gaining significant acceptance among the citizens in Bangladesh. Therefore, this study aims to explore the determinants that influence banking service users’ decisions to accept and use fintech services such as mobile banking in an emerging market, specifically in Bangladesh. A questionnaire was developed and distributed to individuals actively using banking services in Bangladesh. A total of 400 questionnaires were distributed to individuals who have active bank accounts. This study obtained a total of 315 valid responses that were deemed suitable f
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Et.al, Jude N. Owuamanam. "An Enhanced Model For E-Service Quality of Mobile Banking." Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 3 (2021): 2094–99. http://dx.doi.org/10.17762/turcomat.v12i3.1150.

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The increasing growth in mobile device users and the rapid drop in conventional and mobile data charges have given way for a provision of banking services and mobile banking to be precise. Banks are now extending their services from traditional means of banking to a self-service system. Recently, mobile banking has been growing exponentially, but there is still a lack of confidence by the users because of low e-service quality of mobile banking. Researchers have done many works on mobile banking but were focused more on adoption and user intentions which contributes to the marketing and promot
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Malaquias, Rodrigo F., and Yujong Hwang. "Mobile devices and mobile internet data services: Implications for mobile banking." Human Technology 21, no. 1 (2025): 161–75. https://doi.org/10.14254/1795-6889.2025.21-1.8.

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Mobile devices allow users to access applications anytime and anywhere. Through mobile devices, users can download and get access to banking services, using mobile banking applications. In order to perform banking activities, users need to trust in this service first, and this includes the quality of the Internet connection. Moreover, considering that mobile devices have different screen sizes, these differences may also affect the intention to use mobile banking. Therefore, the aim of this paper was to analyze the potential effect of the size of mobile devices and of the mobile Internet data
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Giovanis, Apostolos, Pinelopi Athanasopoulou, Costas Assimakopoulos, and Christos Sarmaniotis. "Adoption of mobile banking services." International Journal of Bank Marketing 37, no. 5 (2019): 1165–89. http://dx.doi.org/10.1108/ijbm-08-2018-0200.

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PurposeThe purpose of this paper is to investigate which of four well-established theoretical models (i.e. technology acceptance model, theory of planned behavior, unified theory of acceptance and use of technology, decomposed theory of planned behavior (DTPB)) best explains potential users’ behavioral intentions to adopt mobile banking (MB) services.Design/methodology/approachDrawing on data from 931 potential users in Greece, the structural equation modeling method was used to examine and compare the four models in goodness-of-fit, explanatory power and statistical significance of path coeff
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Mlelwa, Kenneth. "Effectiveness of Mobile Banking Service Delivery in Tanzania: A Case Study of CRDB Bank." International Journal of Advances in Scientific Research and Engineering 09, no. 03 (2023): 01–09. http://dx.doi.org/10.31695/ijasre.2023.9.3.1.

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Digitization of banking technology is an essential means in transforming the financial services industry delivery, resulting to the increase of number of people who use mobile banking services either through mobile money companies or through the cooperation between banks and mobile companies, and mobile banking services still needs an effective oversight framework to safeguard public confidence and financial stability. To examine the effectiveness of mobile banking service delivery in Tanzania, a case study of CRDB Bank. In attaining this objective, the study further examined three specific ob
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Manser Payne, Elizabeth, James W. Peltier, and Victor A. Barger. "Mobile banking and AI-enabled mobile banking." Journal of Research in Interactive Marketing 12, no. 3 (2018): 328–46. http://dx.doi.org/10.1108/jrim-07-2018-0087.

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PurposeThe rapid growth of technology, including artificial intelligence (AI), in the banking industry has played a disrupting role in traditional banking channels. This study aims to investigate factors that influence the attitudes and perceptions of digital natives pertaining to mobile banking and comfort interacting with AI-enabled mobile banking activities.Design/methodology/approachData were collected from 218 digital natives. This paper uses multivariate regression and two separate multiple regression analyses to examine the differential effects of technology-based (i.e. attitudes toward
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Mohd Thas Thaker, Mohamed Asmy Bin, Md Fouad Bin Amin, Hassanudin Bin Mohd Thas Thaker, and Anwar Bin Allah Pitchay. "What keeps Islamic mobile banking customers loyal?" Journal of Islamic Marketing 10, no. 2 (2019): 525–42. http://dx.doi.org/10.1108/jima-08-2017-0090.

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Purpose This study aims to find important factors of Malaysian Islamic banking customers’ loyalty or continuance intention to use Islamic mobile banking services. Design/methodology/approach The primary data are collected from the survey administered to 250 customers in the Klang Valley and the analysis is conducted using partial least squares (PLS). Findings Based on the findings, continuance intention of using Islamic mobile banking services was found to be depended on the usability of mobile banking services, customer service provided by Islamic banks towards mobile banking services, custom
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Ahmadi, Tiba, and Muhammed Taha Narci. "The Impact of Mobile Banking Services on Customer Satisfaction and Retention: A Study on Turkey Banks." International Journal of Innovation and Economic Development 8, no. 3 (2022): 7–11. http://dx.doi.org/10.18775/ijied.1849-7551-7020.2015.83.2001.

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The study aims to determine the relationship between mobile banking services and customer satisfaction and customer retention in the banking sector in Turkey. The objectives of the study were to establish the effect of mobile banking services on customer satisfaction in the banking sector in Turkey and to determine the effect of mobile banking services on customer retention in Turkey. The study employed a sample of 400 respondents where data was attained from the customers of the selected banks in Turkey. The results are presented with a beta value of.322, a significant value of P = 0.000, ind
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Elmatiri, Djawhara Khalid samrane. "Mobile Banking during the COVID-19 Pandemic from Customers' Perspective: A Survey Study for Customers of Banks Operating in the City of Taif." Finance and Business Economies Review 7, no. 1 (2023): 247–27. http://dx.doi.org/10.58205/fber.v7i1.212.

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The study aimed to identify the impact of electronic banking and mobile services dimensions during the Corona pandemic on customers who deal with banks operating in Taif. Know the effect of phone banking during Corona on customer behaviour. The results of the study showed that it found through the analysis that the use of mobile banking services does not require a lot of thinking effort, that it cannot be frustrating, and that mobile banking services are not a difficult way to accomplish banking transactions. It was also found that mobile banking services fit the way the surveyed groups wanted
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Dissertations / Theses on the topic "Mobile banking services"

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Poroye, Adeola Oluwaseyi. "Secure contactless mobile financial services with near field communication." Thesis, University of the Western Cape, 2011. http://etd.uwc.ac.za/index.php?module=etd&action=viewtitle&id=gen8Srv25Nme4_3849_1320751857.

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Tschiemer, Robert-Alexander. "Mobile Banking Can Financial Services Be Extended to Africa's Unbanked? /." St. Gallen, 2009. http://www.biblio.unisg.ch/org/biblio/edoc.nsf/wwwDisplayIdentifier/01654821002/$FILE/01654821002.pdf.

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Peevers, Gareth James. "Usability design of Short Message Service (SMS) mobile phone banking." Thesis, University of Edinburgh, 2010. http://hdl.handle.net/1842/7585.

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The financial services sector is investing considerable sums of money into mobile banking services, but the uptake by customers has been low. The cost to benefit ratio of mobile banking is highly unsatisfactory when the costs of developing and managing the channel are considered. Many of the advantages of Internet banking are shared by mobile banking e.g. control and time saving. Mobile banking also offers higher convenience with the ability to carry out banking whenever and wherever you are. It is hoped that mobile banking can be as successful as Internet banking. A major factor in the low ad
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Gustafsson, Anders, Mattias Wramsmyr, and Mikaela Claesson. "Mobile Financial Services : Opportunities in Electronic Banking from Wireless Computing Technology." Thesis, Jönköping University, Jönköping International Business School, 2005. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-221.

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<p>Bankindustrin är ett typiskt exempel på en industri som har tjänat otroligt mycket på information- och kommunikationsteknologiapplikationer. Dessa applikationer tar formen av Internet-baserad banktjänst, som inkluderar transaktioner av värdepapper, kontouppgifter, presentation av räkningar och betalningar samt transfereringar mellan konton och individer.</p><p>Mobila banktjänster är den naturliga förlängningen av dessa typer av tjänster. Med utvecklingen av digitala trådlösa teknologier, som mobiltelefonen, är mobil Internettillgänglighet nu förverkligad.</p><p>Denna uppsats undersöker den
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Kanagwa, James R. "Establishing Mobile Financial Services in Ethiopia." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2319.

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Mobile phone service is increasing among low income populations; however, with over 1 billion mobile service users worldwide, many people still lack banking services. Banks do not reach out to the poor because of the high operational costs involved. Scholars and industry practitioners have indicated that mobile phones could be an alternative channel for delivering financial services to the less advantaged and unbanked, without requiring a traditional bank with a branch network. The purpose of this bounded case study was to explore the strategies bank managers used to implement the new mobile b
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Tshitenge, Mbali Paulinah. "Mobile banking and the financial services needs of the poor : an adoption framework." Diss., University of Pretoria, 2012. http://hdl.handle.net/2263/27166.

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“Over the past ten years, ITCs have become an important element in sustaining economic growth and poverty reduction through increasing efficiencies, enabling the delivery of social services, or creating new sources of income and employment” (Fourati, 2009, p. 37) . m-banking is one such technological development that has a potential to increase economic participation by low-income consumers. This research examines the factors influencing the adoption of mobile banking by low-income consumers in South Africa, with a special focus on the banking needs of the poor. The research framework was adap
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Theilen, Frank. "Geschäftsmodellbasiertes Konvergenzmanagement auf dem Markt für mobile Financial Services /." Wien [u.a.] : Springer [u.a.], 2004. http://www.gbv.de/dms/zbw/461929406.pdf.

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Nel, Jacques. "Cellphone banking adoption and continuance of use in an internet banking context : a study of consumers'cross-channel cognitive evaluations." Thesis, Stellenbosch : Stellenbosch University, 2013. http://hdl.handle.net/10019.1/80290.

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Thesis (PhD)--Stellenbosch University, 2013.<br>ENGLISH ABSTRACT: The convergence of the Internet, wireless technologies, and mobile devices has led to the development of a new paradigm of transacting, namely, mobile commerce. Because banking activities are easily digitised and automated, banks have seized the mobile transacting opportunity and have developed cellphone banking applications that allow more flexibility for bank clients than internet banking in terms of anywhere, anytime banking. For banks, considering the benefits associated with multi-channel customers, the ideal situatio
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Ky, Serge. "Essays on the rise of mobile financial technology in developing countries and its impact on individual financial behaviors." Thesis, Limoges, 2016. http://www.theses.fr/2016LIMO0077/document.

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Cette thèse étudie les déterminants de l'adoption des services financiers par téléphonie mobile et ses conséquences sur les comportements financiers individuels dans les pays en développement. Elle est composée de trois chapitres/articles auto-référents. Le premier chapitre étudie l'adoption croissante des services financiers par téléphonie mobile dans les pays en développement en distinguant mobile money (utilisation du mobile pour accéder à des services financiers) et mobile banking (services financiers liés à un compte bancaire accessibles par téléphonie mobile) et en confrontant l'Afrique
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Поя, І. Ю. "Банківські послуги для фізичних осіб в умовах цифровізації". Thesis, Одеський національний економічний університет, 2021. http://local.lib/diploma/Poya.pdf.

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Доступ до роботи тільки на території бібліотеки ОНЕУ, для переходу натисніть на посилання нижче<br>У роботі узагальнюються особливості використання цифрових технологій при банківському обслуговуванні фізичних осіб в України. Цифровізація світової економіки, що відбулася за останнє десятиліття, спричинила підвищення конкуренції на ринку фінансових послуг, змусивши банківську систему реагувати на нові виклики. Завдяки прогресу цифрових технологій фінансові послуги трансформуються та стають більше орієнтованими на клієнтів. Виникли банки, які працюють лише через мобільні додатки, а надавачі посл
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Books on the topic "Mobile banking services"

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United States. Congress. House. Committee on Financial Services. Subcommittee on Financial Institutions and Consumer Credit. The future of money: Where do mobile payments fit in the current regulatory structure? : hearing before the Subcommittee on Financial Institutions and Consumer Credit of the Committee on Financial Services, U.S. House of Representatives, One Hundred Twelfth Congress, second session, June 29, 2012. U.S. G.P.O., 2012.

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United States. Congress. House. Committee on Banking and Financial Services. Subcommittee on Housing and Community Opportunity. H.R. 1776--the American Homeownership and Economic Opportunity Act of 1999: Hearing before the Subcommittee on Housing and Community Opportunity of the Committee on Banking and Financial Services, U.S. House of Representatives, One Hundred Sixth Congress, first session, September 15, 1999. U.S. G.P.O., 2000.

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Gavrilov, Leonid. Information technologies in commerce. INFRA-M Academic Publishing LLC., 2021. http://dx.doi.org/10.12737/1085795.

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The textbook discusses the technologies of the digital economy in commerce: visualization systems, virtual and mixed reality technologies, risk management, budgeting and planning, service-oriented enterprise architecture. The use of intelligent information systems in the work of the enterprise and for forecasting sales, scoring, combating fraud in the banking sector and trade; wireless information networks of 4G and 5G standards, Internet of Things networks, mobile technologies in the work of retail and wholesale enterprises is shown.&#x0D; Meets the requirements of the federal state education
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Feng, Qian, ed. Yi dong jin rong: Chuang jian yi dong hu lian wang shi dai xin jin rong mo shi = Mobile banking: Creating new financial service model in the age of mobile internet. Qing hua da xue chu ban she, 2013.

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Sang-in, Chŏn, ред. Hanʼguk hyŏndaesa: Chinsil kwa haesŏk. Nanam Chʻulpʻan, 2005.

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Paulsen, Silas. Mobile Financial Services: Consumer Use of Mobile Payments and Banking. Nova Science Publishers, Incorporated, 2013.

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Shaikh, Aijaz A., and Heikki Karjaluoto. Marketing and Mobile Financial Services. Taylor & Francis Group, 2020.

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Marketing and Mobile Financial Services. Taylor & Francis Group, 2019.

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5G and Next-Gen Consumer Banking Services. Taylor & Francis Group, 2021.

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Ris, Kruno. 5G and Next-Gen Consumer Banking Services. Taylor & Francis Group, 2021.

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Book chapters on the topic "Mobile banking services"

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Nicoletti, Bernardo. "Innovation in Financial Services." In Mobile Banking. Palgrave Macmillan UK, 2014. http://dx.doi.org/10.1057/9781137386564_2.

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David-West, Olayinka, Immanuel Ovemeso Umukoro, and Nkemdilim Iheanachor. "Branchless banking and financial inclusion." In Marketing and Mobile Financial Services. Routledge, 2018. http://dx.doi.org/10.4324/9781351174466-11.

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Van Damme, Gauthier, Nicolas Luyckx, and Karel Wouters. "A PKI-Based Mobile Banking Demonstrator." In Public Key Infrastructures, Services and Applications. Springer Berlin Heidelberg, 2012. http://dx.doi.org/10.1007/978-3-642-29804-2_10.

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Markoska, Katerina, Iryna Ivanochko, and Michal Gregus ml. "Mobile Banking Services—Business Information Management with Mobile Payments." In Flexible Systems Management. Springer Singapore, 2017. http://dx.doi.org/10.1007/978-981-10-3358-2_5.

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Ukpabi, Dandison C., Heikki Karjaluoto, Sunday A. Olaleye, and Salimat Modupe Abass. "Factors influencing mobile banking continuous use in Sub-Sahara Africa." In Marketing and Mobile Financial Services. Routledge, 2018. http://dx.doi.org/10.4324/9781351174466-5.

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Sajasalo, Pasi, Tommi Auvinen, Marko Järvenpää, Tuomo Takala, and Teppo Sintonen. "The development of mobile banking services in a large Finnish financial organization." In Marketing and Mobile Financial Services. Routledge, 2018. http://dx.doi.org/10.4324/9781351174466-4.

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Haapio, Hannele. "How emotions are considered crucial on an omnichannel banking environment in gaining customer loyalty." In Marketing and Mobile Financial Services. Routledge, 2018. http://dx.doi.org/10.4324/9781351174466-3.

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Kuttalam, Poyyamozhi, N. Keerthika, K. Alagarsamy, and K. Iyakutti. "Software Configuration Development Process for Banking and Financial Services IT Industry." In Mobile Communication and Power Engineering. Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-35864-7_63.

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Ozturkcan, Selcen, and Deniz Tuncalp. "Case Study 8: iGaranti: Expanding the Frontiers of Mobile Banking Innovation." In Services Marketing Cases in Emerging Markets. Springer International Publishing, 2016. http://dx.doi.org/10.1007/978-3-319-32970-3_10.

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Kuttalam, Poyyamozhi, N. Keerthika, K. Alagarsamy, and K. Iyakutti. "Software Program Development Life Cycle Standards for Banking and Financial Services IT Industry." In Mobile Communication and Power Engineering. Springer Berlin Heidelberg, 2013. http://dx.doi.org/10.1007/978-3-642-35864-7_24.

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Conference papers on the topic "Mobile banking services"

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Hidayah, Nur, Haryatih, Tira Mutiara, Agus Salim, and Ahmad Ihsan Maulana. "Mobile Islamic Banking Consumer Behaviour in Indonesia." In 2024 12th International Conference on Cyber and IT Service Management (CITSM). IEEE, 2024. https://doi.org/10.1109/citsm64103.2024.10775505.

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Souran, Malvika, and Ravindra Singh Shah. "Transforming Customer Service in Mobile Banking: The Role of AI-Powered Chatbot." In 2025 6th International Conference on Artificial Intelligence, Robotics and Control (AIRC). IEEE, 2025. https://doi.org/10.1109/airc64931.2025.11077483.

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Rahmadani, Desvita, Muhammad Luthfi Hamzah, Angraini, and Eki Saputra. "The Influence of E-Customer Service, Mobile Application Design, Brand Image, and Customer Satisfaction on Interest in Mobile Banking Adoption." In 2024 4th International Conference on Emerging Smart Technologies and Applications (eSmarTA). IEEE, 2024. http://dx.doi.org/10.1109/esmarta62850.2024.10639012.

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Nurmiati, Evy, Muhammad Qomarul Huda, and Selly Mitsalina. "Sentiment Analysis and Topics Modeling on Mobile Banking Reviews of Sharia Bank in Indonesia Using Naive Bayes and Latent Dirichlet Allocation." In 2024 12th International Conference on Cyber and IT Service Management (CITSM). IEEE, 2024. https://doi.org/10.1109/citsm64103.2024.10775521.

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Laurens, Sebastianus, Metya Kartikasary, Aditya Sujarminto, Ari Tihar, Tri Hapsari, and Roni Patar Situmorang. "The Importance of Interface Design and Security Awareness in Improving Service Quality and Its Impact on Digital Customer Loyalty of Smart Mobile Banking." In 2024 7th International Seminar on Research of Information Technology and Intelligent Systems (ISRITI). IEEE, 2024. https://doi.org/10.1109/isriti64779.2024.10963502.

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Rotimi Adagunodo, Emmanuel, Oludele Awodele, and Olutayo Ajayi. "SMS Banking Services: A 21st Century Innovation in Banking Technology." In InSITE 2007: Informing Science + IT Education Conference. Informing Science Institute, 2007. http://dx.doi.org/10.28945/3085.

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According to the Euronet mobile Banking Guide, there are currently close to 400 Mobile Operators in over 133 countries who are signing up 4 to 6 new customers every second. This implies that more people are going mobile like never before. The novel method presented in this paper is an Interactive SMS Banking Agent that is incrementally scalable for banking operations. Hence, a mobile banking solution called SMS Banking that allows people to bank with their mobile phones is presented in this paper.
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Krol, Przemyslaw, Przemyslaw Nowak, and Bartosz Sakowicz. "Mobile Banking Services Based On J2ME/J2EE." In 2007 9th International Conference - The Experience of Designing and Applications of CAD Systems in Microelectronics. IEEE, 2007. http://dx.doi.org/10.1109/cadsm.2007.4297626.

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Shirali-Shahreza, Mohammad, and M. Hassan Shirali-Shahreza. "Mobile banking services in the bank area." In SICE Annual Conference 2007. IEEE, 2007. http://dx.doi.org/10.1109/sice.2007.4421445.

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Popa, Catalin M., Victor Croitoru, and Eugen Pop. "Mobile banking: Deploying and consuming web services." In 2010 9th International Symposium on Electronics and Telecommunications (ISETC 2010). IEEE, 2010. http://dx.doi.org/10.1109/isetc.2010.5679365.

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Trenevska Blagoeva, Kalina, Marina Mijoska Belsoska, and Marija Trpkova-Nestorovska. "MOBILE BANKING ADOPTION ANALYSIS IN NORTH MACEDONIA USING TAM." In Economic and Business Trends Shaping the Future. Ss Cyril and Methodius University, Faculty of Economics-Skopje, 2020. http://dx.doi.org/10.47063/ebtsf.2020.0023.

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Followed by the mobile technology development and high rate of mobile internet usage worldwide, mobile banking has become prominent technological innovation in the banking sector giving a competitive edge over traditional banking. Smartphones and mobile technologies are becoming increasingly available and affordable in North Macedonia in recent years, and many banks are providing banking services to customers via smartphones. The adoption of mobile banking in the country has not reached its full potential yet and has been at its early stage of adoption. However, not many studies investigate de
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Reports on the topic "Mobile banking services"

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Banco de España, Banco de España. In-person access to banking services in Spain: 2023 Monitoring Report. Banco de España, 2024. http://dx.doi.org/10.53479/35912.

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This paper presents an analysis of recent developments in the accessibility of banking services in Spain, from the perspective of both supply (the in-person access points available) and demand (customer use and assessment). According to the results obtained, the following main conclusions can be drawn: i) The reduction in the number of bank branches between 2021 and 2022 was offset by the establishment of mobile branches in smaller municipalities and financial agents in larger municipalities. ii) Between 2021 and 2022, the number of municipalities without any in-person points of access to bank
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Diouf, Awa, Marco Carreras, and Fabrizio Santoro. Taxing Mobile Money in Kenya: Impact on Financial Inclusion. Institute of Development Studies, 2024. http://dx.doi.org/10.19088/ictd.2024.039.

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Financial inclusion – where individuals and businesses have access to useful and affordable financial products and services that meet their needs, delivered in a responsible and sustainable way – is a critical component of economic development. It is particularly important in sub-Saharan Africa (SSA), where there can be little traditional banking infrastructure. The success of M-PESA in Kenya shows that mobile money is helping financial inclusion in the region. Those in rural or underserved areas can use mobile money to access basic financial services – savings, payments, and credit – through
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Azoa Balengla, Tania M., Joseph Keneck Massil, Alphonse Noah, and Bernard C. Nomo Belaya. Tax Revenue in Emerging Markets and Developing Countries: Does Digital Finance Matter? Institute of Development Studies, 2024. http://dx.doi.org/10.19088/ictd.2024.043.

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The context of multiple crises in recent times, including the COVID-19 pandemic, the war in Ukraine, and the rising number of severe climate-related events, has once again emphasised the pressing need for emerging markets and developing countries (EMDCs) to expand their fiscal capacities. Identifying new tax revenue drivers is now a key concern for many governments and researchers worldwide. Digital financial services like mobile money services have emerged as a transformative force shaping the financial inclusion landscape in the developing world, allowing people and firms previously excluded
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Chotelal, Shreshta, Marla Dukharan, Jeetendra Khadan, and Melissa Marchand. Financial Inclusion and FinTech in Suriname. Inter-American Development Bank, 2022. http://dx.doi.org/10.18235/0003988.

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This paper examines the potential role FinTech can play to support Surinames financial inclusion efforts. Financial technologyor “FinTech”describes the integration of technology into financial services to improve their use and delivery to customers. More importantly, it has the potential to meet the needs of those population segments that are not the main target of traditional financial services models. FinTech applications include mobile banking, mobile money, point-of-sale, e-commerce, and digital currencies. These solutions have contributed to financial inclusion, strengthening financial de
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Mader, Philip. What are the Enablers and Impacts of Digital Financial Services? An Updated Evidence Gap Map. Institute of Development Studies, 2024. http://dx.doi.org/10.19088/ictd.2024.064.

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This paper supersedes a report published in May 2022 on an earlier version of the online interactive evidence gap map (EGM) on digital financial services (DFS) (Mader et al. 2022a). The current EGM can be found and explored here. This paper presents the results of a more recent updated search for studies. Our initial search in 2021 had identified 205 relevant studies, of which 40 studies were categorised by us as high confidence, 97 as medium confidence, and 68 as low confidence. The update search in November 2022 identified a further 521 studies for the period from May 2021 to November 2022.
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Rojas, Eduardo. The Long Road to Housing Reform: Lessons from the Chilean Experience. Inter-American Development Bank, 1999. http://dx.doi.org/10.18235/0008522.

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Chile's housing policy is widely regarded as a success. For almost a decade, new construction has been above the level required to provide houses for new families and replace obsolete structures. This raises hopes that within the next decade all families in Chile will occupy dwellings that comply with minimum quality and service standards. This is no small accomplishment for a country just entering the middle ground in the development scale. Moreover, the private sector is taking an increasingly active role in housing production and financing. This too is a significant achievement considering
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Financial Infrastructure Report 2022. Banco de la República, 2023. http://dx.doi.org/10.32468/rept-sist-pag.eng.2022.

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Banco de la República's monitoring of the local financial market infrastructure is an additional contribution to the country's financial stability. One of the products of that monitoring has been the Payment Systems Report, which is now known as the Financial Infrastructure Report. The change in name, as of this edition, is intended to reflect in a broader way the issues that are addressed in the report. The 2022 edition includes several changes that are the result of a comparative study of financial infrastructure reports prepared by other central banks. These changes seek to make the report
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