To see the other types of publications on this topic, follow the link: Mobile service delivery.
Journal articles on the topic 'Mobile service delivery'
Create a spot-on reference in APA, MLA, Chicago, Harvard, and other styles
Consult the top 50 journal articles for your research on the topic 'Mobile service delivery.'
Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard, Chicago, Vancouver, etc.
You can also download the full text of the academic publication as pdf and read online its abstract whenever available in the metadata.
Browse journal articles on a wide variety of disciplines and organise your bibliography correctly.
1
Agboma, Florence, and Antonio Liotta. "Addressing User Expectations in Mobile Content Delivery." Mobile Information Systems 3, no. 3-4 (2007): 153–64. http://dx.doi.org/10.1155/2007/719840.
Full textAbstract:
Multimedia services like television programs and live streaming of mobile videos can be delivered to mobile terminals via different access technologies. The question is – how do users perceive such services on mobile terminals? The objective of this study is to find the correlation between video quality thresholds and the user context. Our study reveals the thresholds of user's quality of experience (QoE) in a mobile environment by using different categories of content types, in relation to different access technologies and terminal capability. The mobile terminals used are: – (i) 3G Mobile Phone (ii) Personal Digital Assistant (PDA) and (iii) Laptop. We argue that quality of service (QoS) management should be driven by the user perception of quality rather than resulting from raw engineering parameters such as latency, jitter, bandwidth etc. Our results will be of great interest to network operators, service providers, terminal manufacturers, and researchers working in the area of quality of service management.
2
Maumbe, Blessing Mukabeta. "Mobile Agriculture in South Africa." International Journal of ICT Research and Development in Africa 1, no. 2 (April 2010): 35–59. http://dx.doi.org/10.4018/jictrda.2010040103.
Full textAbstract:
The rapid diffusion of mobile and wireless technologies is transforming agricultural development globally. In South Africa, rural e-government service delivery has been hampered by low Internet penetration. Mobile government offers a promising alternative to deliver public services to remote rural communities. In this regard, the author examines the potential of mobile and wireless technologies to deliver value-added services to rural communities in South Africa. An implementation framework comprising a multi-functional agro-portal and mobile agriculture services is proposed. The benefits and barriers of using mobile and wireless technologies in rural areas are examined, while key considerations and policy implications for mobile agriculture are discussed. The author advocates the development of “value-based” and “demand-driven” mobile agriculture services for the future growth and survival of mobile agriculture, which requires greater competition among service providers, use of multi-lingual e-content, integration of indigenous knowledge, mobile agriculture curriculum, mobile cyber-security, and customized value-added services for rural communities.
3
Ezeh, Ann Nnenna, Anayochukwu Victor Eze, and Esther Onyinyechi Eze. "Extension Agents’ Use of Mobile Phone Applications for Agricultural Extension Service Delivery in Ebonyi State Agricultural Development Programme, Nigeria." Journal of Agricultural Extension 25, no. 1 (March 1, 2021): 48–58. http://dx.doi.org/10.4314/jae.v25i1.6.
Full textAbstract:
This study assessed extension agents’ use of mobile applications (apps) for extension service delivery in Ebonyi State Agricultural Development Programme (EBADP). The study involved 100 field extension agents. Percentage and mean score derived from 4-pointLikert-type scale was employed in the analysis of data. The results of the analysis showed that the most utilized mobile apps for extension service delivery were WhatsApp (76%) and facebook (53%). Lowland rice production (65%), cassava/maize/vegetable production (58%), and upland rice production (47%) were the most recommended packages of crop production component that were extended using mobile apps in EBADP. However, the use of mobile apps for extension service delivery were limited as a result of unavailability of network coverage in rural area (84%), lack of institutional policy for application of mobile apps in extension service (75%), low ownership of smartphones among farmers (73%), poor farmers’ knowledge on the use of mobile apps (67%), and poor internet connectivity (66%). Government should initiate e-extension policy, making mobile apps extension services mandatory for public extension organizations; extension organizations should develop specific mobile apps that will support extension service delivery; and organizing training programmes for extension agents on the use of mobile apps for extension service delivery.
Keywords: Mobile apps, smartphones, extension service, WhatsApp, Facebook
4
Idrish, Sherina, Afrin Rifat, Mehree Iqbal, and Nabila Nisha. "Mobile Health Technology Evaluation." International Journal of Technology and Human Interaction 13, no. 2 (April 2017): 1–21. http://dx.doi.org/10.4018/ijthi.2017040101.
Full textAbstract:
Globally, the advancement of mobile technology and the growing number of mobile phone users has promoted the boom in mobile health services. The influence of mobile technology has, in fact, made healthcare delivery more accessible, affordable and effective today. Consumers are thus increasingly using mobile devices as health service delivery aids across various countries. However, questions remain as to how consumer traits like personal innovativeness and self-efficacy, financial costs related to the service delivery and demographics like age and gender may affect the usage and adoption of mobile health services, especially for emerging economies like Bangladesh. Conceptual model of the study identifies self-efficacy, facilitating conditions, effort expectancy and performance expectancy to be significant constructs that influences users' overall perceptions of mobile health services, along with moderating effects of both age and gender upon the selected factors. Finally, the study highlights managerial implications, future research directions and limitations.
5
Wulanadary, Ayu, Sudarman Sudarman, and Ikhsan Ikhsan. "INOVASI BPJS KESEHATAN DALAM PEMBERIAN LAYANAN KEPADA MASYARAKAT : APLIKASI MOBILE JKN." Jurnal Public Policy 5, no. 2 (October 31, 2019): 98. http://dx.doi.org/10.35308/jpp.v5i2.1119.
Full textAbstract:
This paper discusses service innovations carried out by BPJS Health through the JKN Mobile Application. Jkn mobile application is the latest innovation from BPJS Health in improving services to the community, especially in the field of health, but many people who have not used this application because many people do not know about this application. The purpose of this study is to assess the effectiveness of service innovations provided through the mobile application jkn. In this study, researchers used a qualitative research method with a descriptive approach to the determination of purposive sampling informant techniques. Measurement of effectiveness through three indicators namely: time factor, accuracy factor, and service delivery style factor. Based on the results of the study showed that the services and information provided through the application have been effective when viewed from the time needed to provide services, carefulness in service delivery and service delivery style that is not discriminatory because it is systemized with the mobile application.
6
Azlin, Azlin, Ery Muchyar Hasiri, and Nofiati Nofiati. "Rancang Bangun Aplikasi Helper Shopping Berbasis Mobile." JURNAL INFORMATIKA 9, no. 1 (September 3, 2020): 1. http://dx.doi.org/10.55340/jiu.v9i1.214.
Full textAbstract:
<p><em>One of the daily activities carried out by the community to fulfill their daily needs is shopping. These activities can be done anywhere and anytime such as shopping through an online shop that is accessed through various devices such as smartphones or computers. With the convenience that there are some people feel it is not enough. This is because for some people who have a busy life will not have enough time to take the items that have been purchased at the online shop and there is still a lack of goods delivery services that will deliver the goods. The purpose of this study is to design a mobile-based Helper Shopping application that can be an alternative medium for the public in shopping and using courier services as a delivery service. In this application the buyer will order goods at the seller, then a courier will take the goods that have been ordered by the buyer at the seller's shop and deliver the item to the buyer. The method used in this research is the method of data collection by the method of observation, interview methods and literature methods then the data are analyzed into the steps of making an application. This research produces a mobile-based Helper Shopping application that allows people to make buying and selling transactions anywhere easily and using courier services as a delivery service.</em></p>
7
Wu, Shu-Hua. "Minds Think Alike: How Do Food Delivery Mobile Applications Innovate Consumer Service." Journal of Tourism and Services 13, no. 25 (December 20, 2022): 137–55. http://dx.doi.org/10.29036/jots.v13i25.384.
Full textAbstract:
Food delivery mobile applications, such as UBER’S EATS and FOODPANDA mobile apps, are supported by real-time consumer transportation. The study will explain the importance of food delivery mobile apps to affect consumers’ continuance usage intention. A model with relative advantages was provided from the perspective of emotions, uses, and gratifications theory, and data collection using a food delivery mobile app that provided a survey with a hyperlink so that users would relate their experience to its use. 3,000 hyperlinks of invitations to the survey were sent out, with 431 returned. The design and relative service advantages significantly impact users, resulting in improved usage intention for mobile apps. One of the benefits is that the food delivery mobile app offers immediate services to help consumers, such as delivery or transportation. To increase efficiency, innovative food delivery mobile app link hospitality industries that achieve a one-stop service that fulfills user demand for their consumers; When the mobile app-enabled to provide precision and valuable information and create an innovative service assistant, such as a global position system and expected route of taxi and the cost, which better fulfill user needs and often leads to a higher appraisal than the previous service and enhances user intention.
8
Ling, Goh Mei, Ho Sew Tiep, and Ng Zhu Er. "Customer Satisfaction towards Mobile Food Delivery Apps during Covid-19 Pandemic." 12th GLOBAL CONFERENCE ON BUSINESS AND SOCIAL SCIENCES 12, no. 1 (September 8, 2021): 58. http://dx.doi.org/10.35609/gcbssproceeding.2021.12(58).
Full textAbstract:
In this era of technology, the development and explosion of the internet has created the online business platform for the services and products. One of the areas is the food delivery services. With development of mobile applications for food delivery, it has eased the process of delivering the ordered food, and at the same time create convenience to the beverage industry (Wang et al., 2019). The outbreak of COVID-19 pandemic in early last year has impacted everyone's daily life and resulted in pandemic control measures such as Movement Control Order (MCO) by the Malaysian government around the country. This change has required Malaysian to engage with new norms such as wearing masks, physical distancing and hand hygiene in their daily life. The pandemic has also sparked a new consumption pattern in society. Many people have opted for food delivery services and thus inflated the demand of food delivery service in Malaysia. Hence, understanding customer satisfaction towards the mobile food delivery apps is essential. There are several studies on the customer satisfaction towards online food delivery service during the COVID-19 pandemic (Prasetyo et al., 2021; Rahim & Yunus, 2021). Pasetyo et al. (2021) investigated the customer satisfaction and loyalty from the extended Theory of Planned Behaviour perspective. Meanwhile Rahim and Yunus (2021) examined the relationship between service quality, food quality and price of e-hailing food delivery service. However, these studies did not examine the effect of convenience and website quality on consumers satisfaction toward the mobile food delivery apps. Based on these, this study aims to examine the influence of the factors, namely service quality, convenience, price and website quality on customer satisfaction towards the mobile food delivery apps during the COVID-19 pandemic in Malaysia. Keywords: Customer Satisfaction, Mobile Food Delivery Apps, COVID-19 Pandemic
9
Saravani, Sarah-Jane, and Gaby Haddow. "A theory of mobile library service delivery." Journal of Librarianship and Information Science 49, no. 2 (July 17, 2015): 131–43. http://dx.doi.org/10.1177/0961000615595854.
Full textAbstract:
Research indicates there is widespread acceptance that nomadicity of library users is a phenomenon that will continue to increase; however, mobile learning is a resource that relatively few academic libraries appear to be taking advantage of. This paper presents a model developed during an investigation using a grounded theory approach into factors that may contribute to the delivery of library services to mobile technologies. A sample of 42 professionally qualified library staff from the Australasian vocational education and training (VET) sector was investigated to determine how confident and capable library staff believed they were to respond to technology advancement challenges and the training and support required for that response. The resulting theoretical model explains the impact of mobile technologies on library services and highlights the complex factors contributing to mobile technology acceptance at both an organisational and individual level. The presence of a series of catalysing impacts forms a central core and their management can enable an organisation to move from a position of uncertainty to one where the consequences of mobile technologies have been normalised.
10
Krejcar, Ondrej, Peter Brida, and Stavros Kotsopoulos. "Miscellaneous Service Delivery to Modern Mobile Devices." Journal of Computer Networks and Communications 2013 (2013): 1–2. http://dx.doi.org/10.1155/2013/302502.
Full text
11
O’Grady, Michael, Gregory O’Hare, and Rem Collier. "Mobile Multimedia." International Journal of Ambient Computing and Intelligence 2, no. 3 (July 2010): 19–39. http://dx.doi.org/10.4018/jaci.2010070102.
Full textAbstract:
Delivering multimedia services to roaming subscribers raises significant challenges for content providers. There are a number of reasons for this; however, the principal difficulties arise from the inherent differences between the nature of mobile computing usage, and that of its static counterpart. The harnessing of appropriate contextual elements pertaining to a mobile subscriber at any given time offers significant opportunities for enhancing and customising service delivery. Dynamic content provision is a case in point. The versatile nature of the mobile subscriber offers opportunities for the delivery of content that is most appropriate to the subscriber’s prevailing context, and hence is most likely to be welcomed. To succeed in this endeavour requires an innate understanding of the technologies, the mobile usage paradigm and the application domain in question, such that conflicting demands may be reconciled to the subscriber’s benefit. In this paper, multimedia-augmented service provision for mobile subscribers is considered in light of the availability of contextual information. In particular, context-aware pre-caching is advocated as a means of maximising the possibilities for delivering context-aware services to mobile subscribers in scenarios of dynamic contexts.
12
Ma, Lidan. "Intelligent Mobile Platform for Patent Consulting Service." Modern Electronic Technology 1, no. 1 (October 16, 2017): 18. http://dx.doi.org/10.26549/met.v1i1.324.
Full textAbstract:
Intelligent patent consulting service platform is an integrated service platform based on Android and IOS operating system. It can achieve the customized service at the mobile end and can provide intelligent search service, intelligent service delivery, interactive learning and collaborative consulting and other multi-dimensional services, to meet the needs of a large number of users. This paper provides a mobile platform for the applicant side of the functional modules of the design.
13
Zaiter, Rushdi, Hassan Jabak, Mahmoud Koabaz, Joumana Younis, and Jalal Dweik. "Lebanese Attitudes toward Using Mobile Applications for Home Delivery Services." European Journal of Business and Management Research 6, no. 6 (December 16, 2021): 176–82. http://dx.doi.org/10.24018/ejbmr.2021.6.6.1174.
Full textAbstract:
This primary study aims at showing the importance of using mobile applications and the household’s attitudes toward this usage for home delivery services to fill a gap in literature. This study adopted a survey design method to gather primary data through an online administered questionnaire from Lebanese households in southern suburbs of Beirut. The results of the study have led to draw that delivery service is so important for businesses in the Southern Suburb in Beirut by implementing mobile apps as ways to deliver goods and products for households in this area that is becoming integrated with their lifestyles.
14
Damaini, Amaya Andri, Ginanjar Setyo Nugroho, and Suyoto Suyoto. "Fraud Crime Mitigation of Mobile Application Users for Online Transportation." International Journal of Interactive Mobile Technologies (iJIM) 12, no. 3 (July 20, 2018): 153. http://dx.doi.org/10.3991/ijim.v12i3.8070.
Full textAbstract:
Online transport service is currently popular in Indonesia. Not only provide ride-sharing service, but also other services such as food delivery, medicine delivery, and courier service. Ease of use and low cost make online transportation service more favored by consumers. However, this service has several disadvantages that cause inconvenience to the user until the occurrence of fraud action by the driver or the customer. Therefore identification of system deficiencies needs to be done to improve the security and convenience of customer and drivers of online transport services. This paper will analyze the problems of online transportation services applications through cases that have occurred and complaints of users of online transport applications. Through this analysis, we propose solutions to protect consumers and drivers for the security of transactions.
15
Ivanov, Rosen. "An Approach to Developing Internet of Things (IoT) － Based Services for Smart Museums." Digital Presentation and Preservation of Cultural and Scientific Heritage 9 (September 13, 2019): 111–22. http://dx.doi.org/10.55630/dipp.2019.9.9.
Full textAbstract:
The aim of each museum is to present its exhibits in a way that enhances the visitor experience, satisfaction and knowledge. This objective is difficult to achieve, especially in museums with a very large number of exhibits and visitors. One possible solution is to use the modern Internet and mobile technologies in order to implement a service for personalized information delivery. The content that is delivered to visitors should be consistent with their preferences and free time. The paper presents an Internet of Things (IoT) － based solution for delivering personalized content to museum visitors, which includes: (1) Mobile app for visitors and curators; (2) Sensor network; and (3) Edge Computing Gateway. The main advantages of this solution are the following: platform independent service thanks to its full-stack JavaScript architecture; the service allows visitors to use it in multiple museums, not just in a particular museum; the service does not require permanent Internet access to operate; ability to deliver personalized content during the movement of visitors along the exhibits; relatively low price of the service thanks to the used hardware and open source software. Preliminary experiments in simulated and real environments show that proposed solution can be successfully used to create personalized content delivery services in smart museums.
16
Lee, Juyong, Jeong-Weon Kim, and Jihoon Lee. "Mobile Personal Multi-Access Edge Computing Architecture Composed of Individual User Devices." Applied Sciences 10, no. 13 (July 5, 2020): 4643. http://dx.doi.org/10.3390/app10134643.
Full textAbstract:
The Multi-Access Edge Computing (MEC) paradigm provides a promising solution to solve the resource-insufficiency problem in user mobile devices by offloading computation-intensive and delay-sensitive computing services to nearby edge nodes. However, there is a lack of research on the efficient task offloading and mobility support when mobile users frequently move in the MEC environment. In this paper, we propose the mobile personal MEC architecture that utilizes a user’s mobile device as an MEC server (MECS) so that mobile users can receive fast response and continuous service delivery. The results show that the proposed scheme reduces the average service delay and provides efficient task offloading compared to the existing MEC scheme. In addition, the proposed scheme outperforms the existing MEC scheme because the existing mobile user devices are used as MECS, enabling low-latency service and continuous service delivery, even as the mobile user requests and task sizes increase.
17
Issa, Omneya. "Optimization of ATSC Mobile Handheld Service Capacity." International Journal of Digital Multimedia Broadcasting 2013 (2013): 1–10. http://dx.doi.org/10.1155/2013/837153.
Full textAbstract:
Mobile TV has become a reality offered on several mobile delivery systems. Among them is the Advanced Television System Committee (ATSC) system for mobile and handheld digital television services, known as ATSC Mobile DTV or ATSC M/H, which has moved from standardization to implementation. As the North American broadcast industry is preparing to provide Mobile DTV service to consumers, this work discusses important technical parameters that affect the TV service quality and capacity. Since additional error correction mechanisms were added to overcome mobile transmission problems, the available payload for M/H services is limited. This creates a need to efficiently use the available M/H bandwidth. The paper aims to optimize the Mobile DTV service capacity while maintaining an acceptable perceived quality. It presents tradeoffs between several factors affecting service capacity and signal robustness, which is prominent for designing Mobile TV broadcasting scenarios.
18
Nisha, Nabila, Mehree Iqbal, Afrin Rifat, and Sherina Idrish. "Mobile Health Services." International Journal of Asian Business and Information Management 6, no. 1 (January 2015): 1–17. http://dx.doi.org/10.4018/ijabim.2015010101.
Full textAbstract:
Today, information and communication technology (ICTs) are influencing health system development across many developing countries, particularly through the application of mobile communications. As such, there has been an initiation of a new paradigm of mobile health services which has made healthcare delivery more accessible, affordable and effective. However, such service delivery platform has been mainly targeted towards the rural population, so there is growing concerns about its acceptance and future use intentions in the urban areas. The aim of this paper is to examine and critically assess the underlying factors that can influence future use intentions of mHealth services in the context of Bangladesh. The conceptual model of the study identifies that information quality, facilitating conditions, trust and effort expectancy plays an important role in capturing users' overall perceptions of mobile health services. Finally, the study highlights the managerial implications, future research directions and limitations from the perspective of Bangladesh.
19
Mrosso, Tina Richard, and Omary Swallehe. "Assessment on Public Mobile Service Delivery Towards Customer Satisfaction in Tanzania Telecommunication Industry." East African Journal of Information Technology 5, no. 1 (February 21, 2022): 20–30. http://dx.doi.org/10.37284/eajit.5.1.558.
Full textAbstract:
The paper assessed public mobile service delivery towards customer satisfaction in Tanzania telecommunication Industry. The paper focused on the mobile service delivery in the public entity in the Tanzanian environment. It was guided by three assumptions tested on customer satisfaction as the dependent variable. The assumptions consisted of the independent variables including limited network coverage, limited internet services, and limited customer response. The explanatory design was used to facilitate knowledge generation through causal relationship testing. Data for the study were assembled from customers using public mobile services with the data generated from the sample of 137 participants out of 150 as respondents using structured questionnaires. The collected information from the field was filled in SPSS datasheet to generate statistics to present the findings. The pattern of relationship testing between variables was analysed using correlation and multiple regression. Findings revealed that all three independent variables, namely limited network coverage, limited internet services, and limited customer response were found positive with a statistically significant effect on customer satisfaction (p<0.05) as the dependent variable. The implication of the findings is that customer satisfaction in public mobile service delivery in Tanzania is affected by limited network coverage, limited internet services, and limited customer response. The study recommended that the corporation is essential in facilitating further investment in the infrastructure facilities to assure that customers are well satisfied in service provision.
20
Lee, Yoonjae, and Jeonghoon Lee. "The Influence of Mobile Service Delivery Characteristics on Perceived Interactivity and Attitude towards Mobile Service." Journal of the Korea Contents Association 13, no. 12 (December 28, 2013): 402–11. http://dx.doi.org/10.5392/jkca.2013.13.12.402.
Full text
21
Gat, Gat. "Pemanfaatan M-Retailing dengan Dukungan Layanan Cash on Delivery pada Swalayan." Creative Information Technology Journal 4, no. 4 (January 12, 2019): 286. http://dx.doi.org/10.24076/citec.2017v4i4.121.
Full textAbstract:
Mengkombinasikan bisnis dengan penerapan teknologi informasi sudah menjadikebutuhan pasar diera digitalisasi saat ini. Penggunaan teknologi mobile dalam mendukungkegiatan bisnis sudah menjadi tren diaat banyak orang memiliki mobilitas sangat tinggi. Berbelanja menggunakan perangkat mobile sudah menjadi hal yang biasa dikalangan masyaratkat, namun penggunaan perangkat mobile untuk kegiatan berbelanja kebutuhan seharihari di pasar swalayan masih belum terlihat. Seharusnya ini bisa dijadikan sebagai inovasi baru bagi pemilik bisnis pasar swalayan dalam rangka meningkatkan layanan yang lebih luas. Tujuan penelitian ini adalah menghasilkan sistem mobile retailing yang dapat dipergunakan untuk berbelanja pada pasar swalayan. Sistem ini hanya dapat dipergunakan bagi masyarakat yang menggunakan perangkat smartphone. Dengan menggunakan Jquery Mobile Framework dan Web service, penelitian ini berhasil menghadir sistem mobile retailing dimana dengan sistem ini masyarakat dapat menggunakannya untuk memesan barang yang ada di salah satu toko swalayan. Metode pembayaran yang berlaku adalah Cash On Delivery dimana pembayaran dilakukan secara langsung oleh konsumen setelah konsumen mendapatkan barang yang dipesan dengan baik. Pembayaran jasa antar barang ke konsumen diluar sistem ini dan menjadi tanggung jawab pemilik usaha.Kata Kunci — Retailing, Web Service, Mobile, Smartphone, SistemCombine business with the application of information technology has become a market need in the current era of globalization. Then use of mobile technology in business support become a trend where people have highest mobilization. Shopping using mobile devices has become commonplace in society, yet the use of mobile devices for daily shopping activities in supermarket is still not visible. This should be a new innovation for supermarket business owners in order to improve the broader service. The goal of this research is to produce a mobile retailing system which can be used for shopping at supermarket. This system can only be used for society who utilize the smartphone. Using JQuery Mobile Framework and web service, this research succeeded in produce mobile retailing system where with this system people can use it to order goods in one of the supermarkets. Cash On Delivery is the paying method used where the customers pay it directly after having the goods ordered good condition. Payment of intercompany services to consumers outside this system and the responsibility of the business owner.Keywords — Retailing, Web Service, Mobile, Smartphone, System
22
Nisha, Nabila. "Exploring the Dimensions of Mobile Banking Service Quality." International Journal of Business Analytics 3, no. 3 (July 2016): 60–76. http://dx.doi.org/10.4018/ijban.2016070104.
Full textAbstract:
Today, mobile phone is an essential part of the lives of most people – a reason why, banking sector and mobile phone service providers have teamed up to provide banking services to customers via mobile phones. However, customers often are critical of the quality of such alternative financial delivery services provided by banks. The aim of this paper is to examine the underlying factors and service qualities that can influence customers' behavioral intentions towards the use of mobile banking services in Bangladesh. The hybrid model in this study identifies service qualities like reliability, privacy, information quality, responsiveness and empathy that capture customers' overall perceptions of the performance of mobile banking services. In addition, other factors like performance expectancy, effort expectancy and facilitating conditions significantly influence customers' intention to use such services. Implications of these findings provide practical recommendations to banking industry, and directions for further work from the perspective of Bangladesh.
23
Lentisco, Carlos M., Luis Bellido, and Encarna Pastor. "Seamless Mobile Multimedia Broadcasting Using Adaptive Error Recovery." Mobile Information Systems 2017 (2017): 1–11. http://dx.doi.org/10.1155/2017/1847538.
Full textAbstract:
Multimedia services over mobile networks present several challenges, such as ensuring a reliable delivery of multimedia content, avoiding undesired service disruptions, or reducing service latency. HTTP adaptive streaming addresses these problems for multimedia unicast services, but it is not efficient from the point of view of radio resource consumption. In Long-Term Evolution (LTE) networks, multimedia broadcast services are provided over a common radio channel using a combination of forward error correction and unicast error recovery techniques at the application level. This paper discusses how to avoid service disruptions and reduce service latency for LTE multimedia broadcast services by adding dynamic adaptation capabilities to the unicast error recovery process. The proposed solution provides a seamless mobile multimedia broadcasting without compromising the quality of the service perceived by the users.
24
Sowaileh, Ahmed, and Ali AlSoufi. "Tackling M-Government Service Complexity." International Journal of Technology Diffusion 2, no. 1 (January 2011): 50–64. http://dx.doi.org/10.4018/jtd.2011010104.
Full textAbstract:
The development of mobile government services in Bahrain is moving slowly, when compared with traditional e-government services. Few informational and transactional services are available on the mobile portal. The complexity of government services prevents their delivery through the limited mobile phone interface. This exploratory research builds a method to tackle service complexity, as well as simplify and streamline the design and development of government services that target mobile devices. Forty government services in Bahrain were analyzed to identify the factors that affect mobile government services. The model was then applied to the sample services, and results were used to develop the target method. The main finding of this research is that the current approach of taking the existing services on the PC portal and implementing them on the mobile portal should be avoided. A better approach is to break down the services into sessions or components and identify opportunities where mobile technologies can be utilized.
25
YANG, STEPHEN J. H., JIA ZHANG, JEFFREY J. P. TSAI, and ANGUS F. M. HUANG. "SOA-BASED CONTENT DELIVERY MODEL FOR MOBILE INTERNET NAVIGATION." International Journal on Artificial Intelligence Tools 18, no. 01 (February 2009): 141–61. http://dx.doi.org/10.1142/s0218213009000081.
Full textAbstract:
This paper presents a Service Oriented Architecture (SOA)-based content delivery model to facilitate mobile content delivery. The main contribution of this paper is the design and development of an SOA-equipped content delivery system based on a context-driven, access-controlled, profile-favored, and history-maintained (CAPH) model. We embody the generic model-view-controller (MVC) model to support a dynamic content adaptation technique based on mobile users' contextual environments. Self-adaptable presentation objects and modules are modeled as universal Web services resources, so that their interactions are formalized into Web services operations for high interoperability. Experimental results demonstrate that our proposed SOA-based model makes it easy to configure and construct a flexible Web content delivery system on the mobile Internet.
26
Krupa, Terry, Heather Stuart, Alan Mathany, Jennifer Smart, and Shu Ping Chen. "An Evaluation of a Community-Based, Integrated Crisis-Case Management Service." Canadian Journal of Community Mental Health 29, S5 (January 1, 2010): 125–37. http://dx.doi.org/10.7870/cjcmh-2010-0039.
Full textAbstract:
This study presents findings of an evaluation of a community-based crisis service that used systems enhancement funding to modify services. In addition to developing timelier crisis services and increasing mobile capacity, the service adaptations focused on broadening the scope of the crisis service and addressing the follow-up needs of individuals served. While service development was guided by the research and best practice literature, there was little guidance available on how to address the latter two goals. The development of a transitional case management model integrated with crisis services was an innovation in service delivery. The evaluation used existing databases to compare crisis service delivery between two distinct periods (i.e., “old model” vs. “new model”). Study findings suggest that the new model did lead to the expected changes in service utilization patterns, specifically to increased service capacity, greater access to mobile crisis services, improved access to a broader community population, and more appropriate patterns of service delivery with respect to fewer days of crisis service and exit dispositions more consistent with crisis resolution. Rankings of acceptance of the new crisis service by the local service network varied greatly across service sectors, suggesting the need for more strategic community outreach efforts. The findings indicate that policy and funding opportunities within the mental health system need to be flexible and sensitive enough to address emerging issues in the field and to facilitate service innovations.
27
Gupta, Dharmesh, Ruchita Gupta, Karuna Jain, and Kirankumar S. Momaya. "Innovations in Mobile Value-Added Services: Findings from Cases in India." International Journal of Innovation and Technology Management 14, no. 06 (November 9, 2017): 1750037. http://dx.doi.org/10.1142/s0219877017500377.
Full textAbstract:
Convergence of internet and mobile technologies has fueled growth in service innovations in the telecommunication sector. Digitization has transformed telecommunication value chain from linear to nonlinear web, presenting the role of telecom operators in a dilemma. Objective of the research is to understand the dynamics of technology and service innovation for development of mobile value-added services (VAS). We study the process of service innovation in select mobile VAS in India and map their delivery process on enhanced telecom operations map (eTOM) framework. Our findings indicate challenges in managing sector-crossing service innovations effectively, presenting an opportunity to extend the existing framework.
28
Attipoe-Dorcoo, Sharon, Rigoberto Delgado, Dejian Lai, Aditi Gupta, and Stephen Linder. "Analysis of Annual Costs of Mobile Clinics in the Southern United States." Journal of Primary Care & Community Health 11 (January 2020): 215013272098062. http://dx.doi.org/10.1177/2150132720980623.
Full textAbstract:
Introduction Mobile clinics provide an efficient manner for delivering healthcare services to at-risk populations, and there is a need to understand their economics. This study analyzes the costs of operating selected mobile clinic programs representing service categories in dental, dental/preventive, preventive care, primary care/preventive, and mammography/primary care/preventive. Methods The methodology included a self-reported survey of 96 mobile clinic programs operating in Texas, North Carolina, Georgia, and Florida; these states did not expand Medicaid and have a large proportion of uninsured individuals. Data were collected over an 8-month period from November 2016 to July 2017. The cost analyses were conducted in 2018, and were analyzed from the provider perspective. The average annual estimated costs; as well the costs per patient in each mobile clinic program within different service delivery types were assessed. Costs reported in the study survey were classified into recurrent direct costs and capital costs. Results Results indicate that mean operating costs range from about $300 000 to $2.5 million with costs increasing from mammography/primary care/preventive delivery to dental/preventive. The majority of mobile clinics provided dental care followed by dental/preventive. The cost per patient visit for all mobile clinic service types ranged from $65 to $529, and appears to be considerably less than those reported in the literature for fixed clinic services. Conclusion The overall costs of all delivery types in mobile clinics were lower than the costs of providing care to Medicare beneficiaries in federally funded health centers, making mobile clinics a sound economic complement to stationary healthcare facilities.
29
Hamid, Jiwa Noris, Ammar Adnan, and Hawa Mohd Ekhsan. "e-Runner: A Mobile Application for Campus Food Delivery Service." Journal of Computing Research and Innovation 7, no. 2 (September 30, 2022): 357–65. http://dx.doi.org/10.24191/jcrinn.v7i2.331.
Full textAbstract:
Nowadays, technology has played a vital role in revolutionizing the food delivery service and benefits the students, runners, and food outlets in many ways. Life as a student is known to be challenging due to academic load, assignment deadlines, bouncing back and forth to class, extra-curricular activities, etc. This is a typical daily scenario on campus that require good time management. In the preliminary investigation of this study, students prefer to take away their food and dine in their rooms so that they will not waste their time by spending too much time in the cafeteria. It is found that convenience is the prime factor for the students as the orders can be made as simple as a few clicks on any mobile device, and the food and beverages are delivered to their doorstep. Additionally, this can prevent them from spending too much or wasting time buying food. Since food delivery becoming popular and preferable recently, thus, this study is aimed to develop a mobile application named e-Runner for the campus food delivery system. Students can make a food order, check the order status, and view a variety of food and beverages from several food outlets. The modified Waterfall Model has been used as the methodology of this study and consists of 4 phases, namely Requirement Analysis, Design, Implementation, and Testing. The application has been tested using two types of testing; Functionality and Usability Testing. The testing results show that this application has many benefits, such as saving time, convenience and act as an all-in-one platform. Furthermore, it can enhance students' lifestyles and can improve customer experience.
30
LUTHER, MARKO, YUSUKE FUKAZAWA, MATTHIAS WAGNER, and SHOJI KURAKAKE. "Situational reasoning for task-oriented mobile service recommendation." Knowledge Engineering Review 23, no. 1 (March 2008): 7–19. http://dx.doi.org/10.1017/s0269888907001300.
Full textAbstract:
AbstractWe study the case of integrating situational reasoning into a mobile service recommendation system. Since mobile Internet services are rapidly proliferating, finding and using appropriate services require profound service descriptions. As a consequence, for average mobile users it is nowadays virtually impossible to find the most appropriate service among the many offered. To overcome these difficulties, task navigation systems have been proposed to guide users towards best-fitting services. Our goal is to improve the user experience of such task navigation systems making them context-aware (i.e. to optimize service navigation by taking the user's situation into account). We propose the integration of a situational reasoning engine that applies classification-based inference to qualitative context elements, gathered from multiple sources and represented using ontologies. The extended task navigator enables the delivery of situation-aware recommendations in a proactive way. Initial experiments with the extended system indicate a considerable improvement of the navigator's usability.
31
Liu, Yi-Yuan, Shun-Hsing Chen, and Jia-Xuan Zhang. "Applying Importance–Satisfaction Model to Evaluate Customer Satisfaction: An Empirical Study of Foodpanda." Sustainability 13, no. 19 (October 3, 2021): 10985. http://dx.doi.org/10.3390/su131910985.
Full textAbstract:
Because of improving mobile platforms and faster 4G speed, the annual growth of mobile devices has exceeded 50%, and many catering enterprises have integrated services to make ordering and delivery more convenient for smartphone users. Thus, user satisfaction with new online food-delivery platforms and services needs to be explored and evaluated. Using an Importance–Satisfaction Model (I–S Model), this study applied 12 service elements obtained from previous studies and an in-depth discussion of experts and scholars to evaluate user satisfaction towards Foodpanda, the first online food delivery service provider in Taiwan. Questionnaires were distributed from June to July 2020 and 256 samples were collected. This study found that eight items fell within the “Excellent Area”, one within the “Improvement Area” and three within the “Careless Area”.
32
Amin, Muhammad Zainal Roisul, Adi Mulyadi, Adi Pratama Putra, and Rezki Nalandari. "Mobile Spare-Part Application Pada Bengkel Di Kabupaten Banyuwangi." TEKIBA : Jurnal Teknologi dan Pengabdian Masyarakat 2, no. 1 (April 30, 2022): 13–18. http://dx.doi.org/10.36526/tekiba.v2i1.1933.
Full textAbstract:
Abstract – This paper discusses about a service shop at distric of Banyuwangi. The difficulty of service shop such as manajerial, spare-part order, and delivery system was experienced. Not only car repair shop, but also motorbike repair shop. The mobile spare-part application (MSPA) is proposed with the smartphone of integration system. The MSPA is directly connected an internet to track, to delivery, to suggest the near location based on the best service. The result shows that the MSPA can reduce a queing system, spare part ordering time, and the fast delivery. The system is designed to accomplish for any problem of service shops at Banyuwangi.
Keyword: Service Shop, Internet, Mobile Spare-Part Application.
33
Kalyan, Murali, and Siba Charan Pradhan. "SMS Based Service Delivery Platform for Mobile Cloud Applications." OALib 01, no. 01 (2014): 1–6. http://dx.doi.org/10.4236/oalib.preprints.1200055.
Full text
34
Ding, Weilong, Zhuofeng Zhao, and Yanbo Han. "ePush: a streaming push service for mobile content delivery." International Journal of Embedded Systems 8, no. 2/3 (2016): 135. http://dx.doi.org/10.1504/ijes.2016.076107.
Full text
35
Leung, Adrian. "A mobile device management framework for secure service delivery." Information Security Technical Report 13, no. 3 (August 2008): 118–26. http://dx.doi.org/10.1016/j.istr.2008.09.003.
Full text
36
Menezes, Mozart B. C., Michael Ketzenberg, Rogelio Oliva, and Rich Metters. "Service delivery to moving demand points using mobile servers." International Journal of Production Economics 168 (October 2015): 158–66. http://dx.doi.org/10.1016/j.ijpe.2015.06.024.
Full text
37
Chow, Julian Chun-Chung, Laura Elizabeth Pathak, and Shang Tzu (Trish) Yeh. "Using mobile apps in social work behavioral health care service: The case for China." International Social Work 64, no. 5 (August 2, 2021): 689–701. http://dx.doi.org/10.1177/00208728211031953.
Full textAbstract:
Mobile apps have increasingly become an innovative tool that can provide information and resources to those who have service needs but often lack access to and knowledge about how to improve their well-being in today’s society. In China, although the number of Internet users has increased substantively, there has been little discussion on how mobile apps can help social workers in their delivery of behavioral health services. This article features three highly used apps that facilitate behavioral health care service delivery in the United States and provides recommendations for developing apps for social work practice in China.
38
Mangenah, Collin, Webster Mavhu, Diego Cerecero Garcia, Chiedza Gavi, Polite Mleya, Progress Chiwawa, Sandra Chidawanyika, et al. "Relative efficiency of demand creation strategies to increase voluntary medical male circumcision uptake: a study conducted as part of a randomised controlled trial in Zimbabwe." BMJ Global Health 6, Suppl 4 (July 2021): e004983. http://dx.doi.org/10.1136/bmjgh-2021-004983.
Full textAbstract:
BackgroundSupply and demand-side factors continue to undermine voluntary medical male circumcision (VMMC) uptake. We assessed relative economic costs of four VMMC demand creation/service-delivery modalities as part of a randomised controlled trial in Zimbabwe.MethodsInterpersonal communication agents were trained and incentivised to generate VMMC demand across five districts using four demand creation modalities (standard demand creation (SDC), demand creation plus offer of HIV self-testing (HIVST), human-centred design (HCD)-informed approach, HCD-informed demand creation approach plus offer of HIVST). Annual provider financial expenditure analysis and activity-based-costing including time-and-motion analysis across 15 purposively selected sites accounted for financial expenditures and donated inputs from other programmes and funders. Sites represented three models of VMMC service-delivery: static (fixed) model offering VMMC continuously to walk-in clients at district hospitals and serving as a district hub for integrated mobile and outreach services, (2) integrated (mobile) modelwhere staff move from the district static (fixed) site with their commodities to supplement existing services or to recently capacitated health facilities, intermittently and (3) mobile/outreach model offering VMMC through mobile clinic services in more remote sites.ResultsTotal programme cost was $752 585 including VMMC service-delivery costs and average cost per client reached and cost per circumcision were $58 and $174, respectively. Highest costs per client reached were in the HCD arm—$68 and lowest costs in standard demand creation ($52) and HIVST ($55) arms, respectively. Highest cost per client circumcised was observed in the arm where HIVST and HCD were combined ($226) and the lowest in the HCD alone arm ($160). Across the three VMMC service-delivery models, unit cost was lowest in static (fixed) model ($54) and highest in integrated mobile model ($63). Overall, economies of scale were evident with unit costs lower in sites with higher numbers of clients reached and circumcised.ConclusionsThere was high variability in unit costs across arms and sites suggesting opportunities for cost reductions. Highest costs were observed in the HCD+HIVST arm when combined with an integrated service-delivery setting. Mobilisation programmes that intensively target higher conversion rates as exhibited in the SDC and HCD arms provide greater scope for efficiency by spreading costs.Trial registration numberPACTR201804003064160.
39
Luo, Zongwei, and Tianle Zhang. "A Mobile Service Platform for Trustworthy E-Learning Service Provisioning." International Journal of Dependable and Trustworthy Information Systems 1, no. 3 (July 2010): 1–13. http://dx.doi.org/10.4018/jdtis.2010070101.
Full textAbstract:
Distant e-learning emerges as one of promising means for people to learn online. Although there is a substantial increase in computer and network performance in recent years, mainly as a result of faster hardware and more sophisticated software, there are still problems in the fields of integrating various resources towards enabling distant e-learning. Further, with the advances of technologies in RFID, sensors, GPS, GPRS, IP networks, and wireless networks, mobile learning is becoming a viable means for teaching and learning. In this book chapter, we develop a service platform for mobile learning with trustworthy service provisioning based on an organic integration of our prior research results in service grid, on demand e-learning, and trusted mobile asset tracking. In this platform, the virtual learning services for students, instructors and course providers are provided leveraging on service grid resource management capabilities on group collaboration, ubiquitous data access, and computing power. Challenges and requirements for mobile learning service platform are discussed. An RFID based e-learning data integration is proposed with integrated service networks for intelligent e-learning information access and delivery.
40
Rurianto, Joko, Ujang Sumarwan, Budi Suharjo, and Nur Hasanah. "Mobile Advertising Modelling for Telecommunications Industry: Focusing on the Boosting of Value Co Creation." Journal of Telecommunications and the Digital Economy 10, no. 1 (March 29, 2022): 67–91. http://dx.doi.org/10.18080/jtde.v10n1.452.
Full textAbstract:
The telecommunications industry has turned into social and communication-oriented services, along with declining voice services. In line with these changes, the telecommunications industry must adjust to market changes. One of the service changes that occurred was the emergence of mobile advertising services. The aim of this research is to build a mobile advertising service model that serves to form value co-creation for the industry of mobile telecommunications in Indonesia. The study used a sample of the broadband community of users from the largest mobile telecommunications provider in Indonesia. They involved their customers as part of service delivery in the company to co-create the value. The number of participants was 284. The sampling technique that was used was non-probability sampling. The data analysis was carried out using Structural Equation Modelling (SEM). The result of this study is to find a mobile advertising model for the formation of value co-creation for the industry of mobile telecommunications.
41
Skorin-Kapov, Lea, Ognjen Dobrijevic, and Domagoj Piplica. "Towards Evaluating the Quality of Experience of Remote Patient Monitoring Services." International Journal of Mobile Human Computer Interaction 6, no. 4 (October 2014): 59–89. http://dx.doi.org/10.4018/ijmhci.2014100104.
Full textAbstract:
The applicability of advanced mobile technologies in the m-Health domain has led to a number of studies and (limited) commercial products supporting delivery of health services to remote users. A key issue regarding successful delivery and acceptance of such services is meeting their Quality of Service (QoS) and Quality of Experience (QoE) requirements, focusing on technical aspects and end user perceived quality, respectively. In this paper, the authors address the topic of evaluating QoE for non-emergency remote patient monitoring services. They identify relevant QoE influence factors and metrics, and present the results of a QoE evaluation study, whereby they focus on usability aspects. The study involves 26 users testing a prototype version of the Ericsson Mobile Health service, which is based on a smartphone application and measurement of vital signs via medical sensors. The results show a strong correlation between QoE and: perceived effectiveness of the mobile interface (regarding both adequacy of smartphone screen size and smartphone application navigational support), perceived ease of conducting a blood pressure measurement task, and user motivation for service usage.
42
Mutungi, Fredrick, Fredrick Mutungi, Rehema Baguma, and Dr Annabella Basaza-Ejiri. "Model for context-fitting mobile services for monitoring delivery of public health services." American Journal of Data, Information and Knowledge Management 2, no. 1 (February 19, 2021): 1–23. http://dx.doi.org/10.47672/ajdikm.660.
Full textAbstract:
Purpose: The study aimed at establishing the contextual factors affecting performance of mobile services for monitoring delivery of public health services in Uganda.
Methodology: The study used a qualitative research design in an interpretivist paradigm where the identified factors were subjected to analysis using documentary evidence and qualitative data from interviews. Using purposive sampling, six case studies among institutions responsible for monitoring health service delivery in Uganda were selected. Data was categorized through creating code families, grouping codes with similar attributes into broad categories and represent a higher order grouping of data from which the researcher began to build conceptual model and categories continued until saturation point.
Findings: It was established that lack of power for charging mobile devices, limited content and coverage of data captured by mobile technologies, limited man power, knowledge and skills of using mobile technologies and poor attitude of health workers, general nature of some mobile technologies, language barrier, poor connectivity and reliability of mobile and internet networks, insufficient supplies of health data collection and processing tools affect the performance of mobile services for monitoring delivery of public health services in Uganda.
Contribution to policy and practice: The study significantly contributes to a large body of knowledge in the adoption and use mobile technologies in monitoring delivery of public health services that has been less investigated in Uganda.
43
Gao, Jerry Zeyu, and Angela Ji. "Building an Intelligent Mobile Advertising System." International Journal of Mobile Computing and Multimedia Communications 2, no. 1 (January 2010): 40–67. http://dx.doi.org/10.4018/jmcmc.2010103003.
Full textAbstract:
The fast deployment of wireless networks and mobile technologies and the significant increase in the number of mobile device users have created a very strong demand for new innovative mobile commerce applications and services. Since mobile advertising is one of the important subjects in mobile commerce, studying and developing mobile advertising solutions becomes a hot research and business topic. This paper first discusses the basic concepts of mobile advertising. Then, it reports a mobile advertising system (known as SmartMobile-AD), including its supporting business process, functions, system architecture, and built-in technical solutions. The system supports the wireless advertising workflow for wireless service companies and publishers (or portals) to manage and deliver multimedia mobile ads to mobile users over the wireless Internet. The paper provides insights and design solutions on mobile advertisement targeting, delivery, tracking, and performance measurement. Furthermore, the paper presents application examples of the system.
44
Sivamani, Saraswathi, Kyunghun Kwak, and Yongyun Cho. "A Study on Intelligent User-Centric Logistics Service Model Using Ontology." Journal of Applied Mathematics 2014 (2014): 1–10. http://dx.doi.org/10.1155/2014/162838.
Full textAbstract:
Much research has been undergone in the smart logistics environment for the prompt delivery of the product in the right place at the right time. Most of the services were based on time management, routing technique, and location based services. The services in the recent logistics environment aim for situation based logistics service centered around the user by utilizing various information technologies such as mobile devices, computer systems, and GPS. This paper proposes a smart logistics service model for providing user-centric intelligent logistics service by utilizing smartphones in a smart environment. We also develop an OWL based ontology model for the smart logistics for the better understanding among the context information. In addition to basic delivery information, the proposed service model makes use of the location and situation information of the delivery vehicle and user, to draw the route information according to the user’s requirement. With the increase of internet usage, the real-time situations are received which helps to create a more reliable relationship, owing to the Internet of Things. Through this service model, it is possible to engage in the development of various IT and logistics convergence services based on situation information between the deliverer and user which occurs in real time.
45
Kim, Jong-Bae. "A Study on the Utilization of MobileElectronic Notice Service using Korean Digital Identity Guidelines." Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 5 (April 11, 2021): 257–63. http://dx.doi.org/10.17762/turcomat.v12i5.892.
Full textAbstract:
Recently, due to the spread of infectious diseases, the demand for services in a non-connected environment is increasing worldwide. Identifying the service counterpart in such a non-face-to-face environment has become the most important task.In this paper, we examine the status of overseas personal identification systems and explain the Korean digital identity guideline. Using the Korean digital identity guideline, it presents the application plan of mobile electronic notification service that has delivery and proof effect. For personal digital identity, Korea identifies citizens based on a registration number (RN) that is uniquely assigned at birth. However, if the RN is leaked or exposed, the problem of personal privacy invasion has emerged, and in the end, due to personal information protection issues, RNs cannot be collected unless required by law. Therefore, connecting information (CI) was utilized as a digital identity capable alternative to RN to clearly identify users online.CI has the advantage of being encrypted as a 1:1 match to the RN and not being able to identify an individual even if leaked.The mobile electronic notification service is designed to accurately deliver information to the target person in a non-face-to-face environment using CI.This service uses CI to identify the recipient of the electronic document, and after receiving identification from the personal identity proofing agency (PIPA), the service can be verified by reading the information.In this paper, we propose a method to easily provide information in the non-face-to-face era by presenting a method to apply to mobile electronic notification service (MENS) using Korean user identification guidelines.Through the proposed method, it can be confirmed that a system can be established to facilitate the mobile electronic notification service, which has the same effect as the delivery of information online and offline in the non-face-to-face era.
46
Eke, Ndukwe Oke, and Ibrahim Anka Salihu. "Design and Implementation of a Mobile Library Management System for Improving Service Delivery." Path of Science 7, no. 4 (April 30, 2021): 3001. http://dx.doi.org/10.22178/pos.69-7.
Full textAbstract:
A mobile library management system provides a more efficient way of managing library processes and rendering effective library services irrespective of time and place. This research work aimed to develop a Mobile Library Management System for the Nile University of Nigeria Library to overcome the challenges that hinder the librarians from managing the library processes on the go. The android mobile library management system was developed using Android Studio, HTML, CSS, PHP, and MySQLi database. Service Responsibility Table was used in eliciting and documenting the user’s requirements for the library management system. The proposed Android-based mobile library system was evaluated through a survey by the librarians. The evaluation has shown that the proposed system is capable of complementing the existing library management systems.
47
ONONO, PEREZ, and Kenneth Kamau Karanja. "Analysis of Mobile Financial Services Utilization among Small Scale Businesses in Kiambu County, Kenya." Archives of Business Research 8, no. 11 (December 8, 2020): 248–57. http://dx.doi.org/10.14738/abr.811.9385.
Full textAbstract:
This study examined the level of utilization of Mobile financial services among small scale businesses in Kiambu County. Primary data was obtained through interview administered questionnaire from 123 small scale businesses in Kiambu County. Using descriptive analysis the study found out that 48.8 percent of the businesses utilized mobile financial services. The mobile financial services utilized by the businesses included mobile money in phone, Pay bill Buy goods and services and mobile money bank accounts. Majority of the businesses used mobile money in phone. Businesses cited lack of mobile financial services devices by businesses, lack of mobile financial services incentives such as loyalty points, mobile money transaction charges, poor interoperability between networks, low acquaintance to mobile financial services transactions, service system breakdown, difficulties while accessing customer care services as major challenges in use of mobile financial services. The study concludes that mobile financial services are compliments other financial services in extending financial services to the unbanked sector in the county and recommends that systems development and improvement of service delivery by mobile network operators towards small scale businesses and enhanced legislations on data protection and cyber-crimes to protect users of mobile financial services towards increased use of the services.
48
Nyaplue-Daywhea, C., JK Ahiakpa, OA Mensah, F. Annor-Frempong, and S. Adjei-Nsiah. "Mobile phone-assisted agricultural extension services: User competency and usage frequency in eastern Ghana." African Journal of Food, Agriculture, Nutrition and Development 21, no. 105 (December 24, 2021): 18886–911. http://dx.doi.org/10.18697/ajfand.105.20335.
Full textAbstract:
Adoption studies have mainly focused on econometric and quantitative modelling that usually assume smallholder farmers competently adopt agricultural technologies. This study provides novel insights on user competency and frequency of usage of mobile telephony for agricultural extension services among smallholder farmers and agricultural extension agents (AEAs) and key factors that impede the adoption process. The study examined users’ competencies and mobile phone usage frequency for access and delivery of agricultural extension services in Eastern Ghana. A multi-stage sampling procedure was used to select 95 AEAs and 330 smallholder farmers in five districts of the Eastern region of Ghana and data were collected through semi-structured interviews. Descriptive statistics, Pearson correlation and regression analyses were performed to analyse the data. Results showed substantial differences between AEAs and smallholder farmers’ competency in the use of mobile phones for agricultural extension services. Socio-demographic characteristics of smallholder farmers and AEAs correlated with usage frequency of mobile phones for access to extension services and delivery. Educational level, amount of weekly expenditure of money on mobile phone use, mobile phone network quality, income level, and age of both AEAs and smallholder farmers had positive and significant correlations with frequency of usage of mobile phones. User competency differentially impacts the frequency of mobile phone use in agricultural extension services between AEAs and smallholders. High call tariffs and access to recharge cards are major challenges in using mobile phones for agricultural extension in the study areas. The study shows components of the adoption theory of compatibility, and complexity where an innovation fits within the socio-cultural framework and perceived difficulty of use. Thus, the frequent use of voice calls is indicative of early stages of the diffusion process and may diversify into other applications in the future. Farmer-based organisations should be resourced to support training of farmers to use mobile phones to improve access to agricultural information dissemination. Integrating voice-based agricultural information services (IVRs) into the current SMS-based agricultural extension services in Ghana could potentially boost extension service delivery to smallholder farmers in the Eastern region and across the country. The Ministry of Food and Agriculture may partner with key stakeholders and mobile service providers to offer hands-on capacity building to smallholder farmers and AEAs in video calling/conferencing, multimedia service, and social media to enhance their competencies for improved agricultural extension services.
49
Ramasamy, R. Kanesaraj, Fang-Fang Chua, Su-Cheng Haw, and Chin-Kuan Ho. "WSFeIn: A Novel, Dynamic Web Service Composition Adapter for Cloud-Based Mobile Application." Sustainability 14, no. 21 (October 27, 2022): 13946. http://dx.doi.org/10.3390/su142113946.
Full textAbstract:
Service-Oriented Computing (SOC) has been a cornerstone development in today’s fast-paced world, covering the lifecycle of services and contributing to service delivery through distributed applications. SOC is striving to integrate cloud computing with complicated mobile apps. Dynamic and adaptable web service composition is the tip of the iceberg for SOA adoption. Dynamic service binding is vital for mobile computing due to the need for distributed mobile internet consumption at runtime. This study addresses SOC difficulties associated with web service composition, whose growth creates a paradigm change in identifying data type matching solutions. This allows for data type-level matching research to ensure high-quality web service creation. In this work, the composition process is divided into three phases: web service discovery, web service selection, and web service composition, where web service personalization and workflow reliability are emphasized. The final result is a complicated mobile app that runs without depleting device resources and an adaptable, reusable web service composition workflow. This improves matching at the data type level, an SOC pain point.
50
S, Balaji, Harold Robinson Y, and Golden Julie Y. "SECURE MULTIMEDIA DATA TRANSMISSION IN MOBILE AD-HOC NETWORKS." March 2019 01, no. 01 (March 24, 2019): 62–68. http://dx.doi.org/10.36548/jsws.2019.1.005.
Full textAbstract:
Multimedia file transmission with quality of service is the important issue in Mobile Ad-hoc Networks. The real-time data is in the form of audio file and the video file. These kinds of files can be divided into several data packets and the data packet is delivered from the begining node to the recipient node within the limited amount of time. The increase of throughput is possible only by means of secure data transmission. So, the secure data transmission methodology is used to implement the quality delivery of the multimedia files. The sequence of data packets are encoded and decoded using the encryption and the decryption process. The simulation results proved that the proposed method has the highest amount of throughput, delivery ratio and also improving the quality of service compared to all the other related methods.