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Journal articles on the topic 'Mobile value-added services'

Author: Grafiati

Published: 4 June 2021

Last updated: 11 February 2022

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1

Sathye, Milind, Biman Prasad, Dharmendra Sharma, Parmendra Sharma, and Suneeta Sathye. "Mobile Value Added Services in Fiji." Journal of Global Information Management 25, no. 2 (April 2017): 1–14. http://dx.doi.org/10.4018/jgim.2017040101.

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While mobile phones are making significant inroads in many developing countries, little is known about the institutional drivers, policy barriers and industry challenges that affect their use for business growth of micro- enterprises. The authors address this gap. After conducting semi-structured interviews of 74 women-owned micro entrepreneurs and ten key informants from the government and industry in Fiji, the authors found that appropriate policy framework, supporting infrastructure and appropriate ecosystem are required for rapid uptake of mobile value added services by women-owned micro entrepreneurs. They contribute by proposing a revised technology adoption framework as well as the four shackles theory of women micro entrepreneurs' empowerment and emancipation. The authors also highlight the policy initiatives necessary to accelerate the growth of women-owned micro enterprises by mobile value added services which could also guide other developing and emerging economies.

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Wang, Kai, and Chien‐Liang Lin. "The adoption of mobile value‐added services." Managing Service Quality: An International Journal 22, no. 2 (March 16, 2012): 184–208. http://dx.doi.org/10.1108/09604521211219007.

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Daim, Tugrul U., Nuri Basoglu, Banu Kargin, and Kenny Phan. "Service Innovation Adoption: the Case of Value-Added Mobile Services." Journal of the Knowledge Economy 5, no. 4 (October 13, 2012): 784–802. http://dx.doi.org/10.1007/s13132-012-0113-8.

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4

Hsiao, Ming-Hsiung, and Liang-Chun Chen. "A Hedonic Analysis of Consumer Demand for Mobile Value-Added Services." International Journal of E-Services and Mobile Applications 9, no. 3 (July 2017): 22–37. http://dx.doi.org/10.4018/ijesma.2017070102.

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A large part of valued-added mobile services are free for consumers' use. To enjoy these services, however, consumers have to pay for the mobile phone handsets, and for the mobile Internet as well. This study, therefore, aims to estimate the implicit price consumers are willing to pay for these free mobile services, and for the attributes of mobile devices as well. The study applies hedonic pricing models with structural equation modeling (SEM) approach to estimating the coefficients of the variables on mobile phone and service usage. Then it employs data on 296 mobile phone users collected in 2012 for model estimation. The estimation results show that there are seven attributes which determine the price consumers pay for the mobile phone handsets and another eight attributes on the usage of the value-added mobile services which determine the price for the access to the mobile network.

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Gupta, Dharmesh, Ruchita Gupta, Karuna Jain, and Kirankumar S. Momaya. "Innovations in Mobile Value-Added Services: Findings from Cases in India." International Journal of Innovation and Technology Management 14, no. 06 (November 9, 2017): 1750037. http://dx.doi.org/10.1142/s0219877017500377.

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Convergence of internet and mobile technologies has fueled growth in service innovations in the telecommunication sector. Digitization has transformed telecommunication value chain from linear to nonlinear web, presenting the role of telecom operators in a dilemma. Objective of the research is to understand the dynamics of technology and service innovation for development of mobile value-added services (VAS). We study the process of service innovation in select mobile VAS in India and map their delivery process on enhanced telecom operations map (eTOM) framework. Our findings indicate challenges in managing sector-crossing service innovations effectively, presenting an opportunity to extend the existing framework.

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Zhao, Di, and Chuan Liang Jia. "Research on Supervision on Mobile Value-Added Services Based on Game Theory." Applied Mechanics and Materials 195-196 (August 2012): 922–26. http://dx.doi.org/10.4028/www.scientific.net/amm.195-196.922.

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Since powerful supervision on the mobile value-added services lacks nowadays, the mobile market goes in to a tendency of being rather chaotic. This research will analyze the behavior of both the service providers and mobile operators, with game theory model to be established. Moreover, the Nash Equilibrium will also be considered which shows that the costs and extent of the mobile operators supervision besides the penalty for the service providers being caught will definitely influence the probability for service providers to violate the rules. On the other hand, the proportion of illegal gains shared by mobile operators and the penalty degree for service providers may be the main factors that affect the mobile operators supervision choices. At last suggestions are made on the service providers strategic choices.

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Chi, Hsinkuang, and Yanting Lai. "The Influence of 4G Mobile Value Added Services on Usage Intention: The Mediating Effect of Perceived Value of Smartphone and Phablet." International Journal of Marketing Studies 7, no. 6 (November 30, 2015): 50. http://dx.doi.org/10.5539/ijms.v7n6p50.

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<p>With the development of Phablet, as well as the coming of new age of 4G network, people pay more attention to the network quality and the market demand for network increases day by day. Telecommunications network service offers diversified products and service to satisfy different consumers’ demands. Telecommunications service has gradually become the trend, but the issues about consumers’ degree of cognitive involvement in using Smartphone or Phablet are the problems concerned by operators. In addition, the items supplied by the operators of telecommunications service will directly influence consumers’ usage intention. Therefore, this study discussed whether the telecommunications mobile value added services will influence consumers’ usage intention through the perceived value of Smartphone or Phablet. The research subjects were the users of general Smartphone. In total, 300 questionnaires were distributed, 240 questionnaires were retrieved and 224 questionnaires were valid. The research results show that (1) 4G mobile value added services have the significant positive influence on the perceived value of Smartphone; (2) 4G mobile value added services have the significant positive influence on usage intention; (3) Smartphone and Phablet have the mediating effect on 4G mobile value added services and usage intention. All the functions and value added services provided by Smartphone or Phablet play the key mediating effect. Thus, users will generate the sense of worth where acquisition utility is greater than expenditure cost, and they will generate the purchase intention and behavior towards this mobile phone products.</p><p><strong style="font-size: 10px;">Keywords:</strong><span style="font-size: 10px;">4G mobile value added services,perceived value of smartphone,perceived value of phablet,usage intention</span></p>

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LIU, Bing, and Shou-lian TANG. "Revenue-sharing analysis in the mobile value-added services." Journal of China Universities of Posts and Telecommunications 13, no. 4 (December 2006): 102–5. http://dx.doi.org/10.1016/s1005-8885(07)60044-2.

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9

Horn, G., K. M. Martin, and C. J. Mitchell. "Authentication protocols for mobile network environment value-added services." IEEE Transactions on Vehicular Technology 51, no. 2 (March 2002): 383–92. http://dx.doi.org/10.1109/25.994813.

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Liu, Shuhua, Joanna Carlsson, and Sirpa Nummila. "Mobile e‐services: Creating added value for working mothers." Journal of Systems and Information Technology 6, no. 2 (December 2002): 41–58. http://dx.doi.org/10.1108/13287260280000770.

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11

Maumbe, Blessing Mukabeta. "Mobile Agriculture in South Africa." International Journal of ICT Research and Development in Africa 1, no. 2 (April 2010): 35–59. http://dx.doi.org/10.4018/jictrda.2010040103.

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The rapid diffusion of mobile and wireless technologies is transforming agricultural development globally. In South Africa, rural e-government service delivery has been hampered by low Internet penetration. Mobile government offers a promising alternative to deliver public services to remote rural communities. In this regard, the author examines the potential of mobile and wireless technologies to deliver value-added services to rural communities in South Africa. An implementation framework comprising a multi-functional agro-portal and mobile agriculture services is proposed. The benefits and barriers of using mobile and wireless technologies in rural areas are examined, while key considerations and policy implications for mobile agriculture are discussed. The author advocates the development of “value-based” and “demand-driven” mobile agriculture services for the future growth and survival of mobile agriculture, which requires greater competition among service providers, use of multi-lingual e-content, integration of indigenous knowledge, mobile agriculture curriculum, mobile cyber-security, and customized value-added services for rural communities.

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Botterweck, Goetz, J. Felix Hampe, Stefan Stein, and Andreas Rosendahl. "Mobile home automation: merging mobile value added services and home automation technologies." Information Systems and e-Business Management 7, no. 3 (August 19, 2008): 275–99. http://dx.doi.org/10.1007/s10257-008-0095-z.

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de Vos, Henny, Timber Haaker, Marije Teerling, and Mirella Kleijnen. "Consumer Value of Context Aware and Location Based Mobile Services." International Journal of E-Services and Mobile Applications 1, no. 4 (October 2009): 36–50. http://dx.doi.org/10.4018/jesma.2009070803.

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Context aware services have the ability to utilize information about the user’s context and adapt services to a user’s current situation and needs. In this article the authors consider users’ perceptions of the added value of location awareness and presence information in mobile services. The authors use an experimental design, where stimuli comprising specific bundles of mobile services were presented to groups of respondents. The stimuli showed increasing, manipulated, levels of context-awareness, including location of the user and location and availability of buddies as distinct levels. Their results indicate that simply adding context aware features to mobile services does not necessarily provide added value to users, rather the contrary. The potential added value of insight in buddies’ location and availability is offset by people’s reluctance to share location information with others. Although the average perceived value overall is rather low there exists a substantial minority that does appreciate the added context aware features. High scores on constructs like product involvement, social influence and self-expressiveness characterize this group. The results also show that context aware service bundles with utilitarian elements have a higher perceived value than bundles with hedonic elements. On the basis of the different results some guidelines for designing context aware mobile services are formulated.

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Kar, Arpan Kumar, and Priyal Singh. "A model for bundling mobile value added services using neural networks." International Journal of Applied Decision Sciences 5, no. 1 (2012): 47. http://dx.doi.org/10.1504/ijads.2012.044946.

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Chen, Jengchung V., and Bayu Aji Aritejo. "Service quality and customer satisfaction measurement of mobile value-added services: a conceptual review." International Journal of Mobile Communications 6, no. 2 (2008): 165. http://dx.doi.org/10.1504/ijmc.2008.016575.

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Sun, Szu Yuan, Teresa L. Ju, and Chao Fan Su. "A comparative study of value-added mobile services in Finland and Taiwan." International Journal of Mobile Communications 4, no. 4 (2006): 436. http://dx.doi.org/10.1504/ijmc.2006.008951.

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Cao, Xuefei, Xingwen Zeng, Weidong Kou, and Liangbing Hu. "Identity-Based Anonymous Remote Authentication for Value-Added Services in Mobile Networks." IEEE Transactions on Vehicular Technology 58, no. 7 (September 2009): 3508–17. http://dx.doi.org/10.1109/tvt.2009.2012389.

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18

Wu, Chuan-Chun, Chien-Hsing Wu, and Ching-Kuo Pu. "Factors affecting reuse intention of mobile value-added services: A statistical examination." Journal of Statistics and Management Systems 19, no. 2 (March 3, 2016): 183–217. http://dx.doi.org/10.1080/09720510.2014.1001604.

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Mylonopoulos, Nikolaos, and Ioannis Sideris. "Growth of Value Added Mobile Services Under Different Scenarios of Industry Evolution." Electronic Markets 16, no. 1 (February 1, 2006): 28–40. http://dx.doi.org/10.1080/10196780500491105.

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Kuo, Ying-Feng, Chi-Ming Wu, and Wei-Jaw Deng. "The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services." Computers in Human Behavior 25, no. 4 (July 2009): 887–96. http://dx.doi.org/10.1016/j.chb.2009.03.003.

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21

Wang, Shangguang, Lei Sun, Qibo Sun, Xuyan Li, and Fangchun Yang. "Efficient Service Selection in Mobile Information Systems." Mobile Information Systems 2015 (2015): 1–10. http://dx.doi.org/10.1155/2015/949436.

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With the rapid development of mobile wireless networks such as 4G and LET, ever more mobile services and applications are emerging in mobile networks. Faced with massive mobile services, a top priority of mobile information systems is how to find the best services and compose them into new value-added services (e.g., location-based services). Hence, service selection is one of the most fundamental operations in mobile information systems. Traditional implementation of service selection suffers from the problems of a huge number of services and reliability. We present an efficient approach to service selection based on computing QoS uncertainty that achieves the best solution in two senses: (1) the time cost for finding the best services is short and (2) the reliability of the selected services is high. We have implemented our approach in experiments with real-world and synthetic datasets. Our results show that our approach improves on the other approaches tested.

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Kumra, Rajeev, Anjali Malik, and Deepak Sikri. "Factors affecting behavioural intention to adopt 3G mobile value-added services in India." International Journal of Electronic Business 11, no. 4 (2014): 354. http://dx.doi.org/10.1504/ijeb.2014.065820.

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Tojib, Dewi, Yelena Tsarenko, and Agung Y. Sembada. "The facilitating role of smartphones in increasing use of value-added mobile services." New Media & Society 17, no. 8 (February 4, 2014): 1220–40. http://dx.doi.org/10.1177/1461444814522951.

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KUO, Y., and P. CHEN. "Selection of mobile value-added services for system operators using fuzzy synthetic evaluation." Expert Systems with Applications 30, no. 4 (May 2006): 612–20. http://dx.doi.org/10.1016/j.eswa.2005.07.007.

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Fang, Chen, Hao Li, Jian Zhou, and Ming Yu Zhao. "Research on the Active Value-Added Services System Based on Grid Collaboration." Applied Mechanics and Materials 433-435 (October 2013): 676–80. http://dx.doi.org/10.4028/www.scientific.net/amm.433-435.676.

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In order to proactively provide value-added services for the electric vehicles, it proposes a three-tier grid-based collaborative design system framework. Dynamic and scalable wireless network based on grid collaboration can get mobile position of electric vehicles as well as exchange information among vehicles. Then it reduces the computational load on the backend server. By integrating power, transportation, municipal, and other areas of mass data meteorology, it can predict user needs based on characteristics of electric vehicles analytical model, and then provide users with real-time proactive value added services. This method avoids the presence of the GPS signal shielding and other shortcomings. The use of active value-added services better meets needs of customer.

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Huang, Lian Fen, Shu Rong Huang, He Zhi Lin, and Yi Bo Hu. "Design and Implementation of a Mobile Intelligent District Value-Added Service Platform Based on SIP and Web Service." Applied Mechanics and Materials 427-429 (September 2013): 2197–200. http://dx.doi.org/10.4028/www.scientific.net/amm.427-429.2197.

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The popularization of mobile intelligent devices has greatly enriches the function of intelligent district. The intelligent district system which is IP-centric and provides multimedia services such as voice, fax, data, and images has becomes focus of the field. In this article, a mobile intelligent district value-added service platform based on SIP and Web Service is introduced, with the intelligent terminal devices, district residents can get customized service information on their own initiative, and they can communicate with the terminals in the district. Based on the implementation of the platform, information pushing function, weather forecast service and SIP message service are tested, and the result shows the feasibility of the platform, which can be used to satisfy the growing needs of district residents.

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Young, Ed, and Michael Jessopp. "How Thick Is Your Client?" International Journal of Web Portals 2, no. 2 (April 2010): 1–11. http://dx.doi.org/10.4018/jwp.2010040101.

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Average Revenue Per User (ARPU) is a measure of the revenue generated by users of a particular business service. It is a term most commonly used by consumer communications and networking businesses. For mobile devices, they generate ARPU through network and content services (value-added services) that they make accessible to the user. The more accessible these services are the greater the ARPU generated. The harder something is to find, the less likely someone is to use it. This paper explores the potential continuum between ARPU and service discoverability for mobile services by comparing and contrasting various technologies with respect to development, user experience, security, and commercialisation.

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Lee, Euehun, and Semi Han. "Determinants of adoption of mobile health services." Online Information Review 39, no. 4 (August 10, 2015): 556–73. http://dx.doi.org/10.1108/oir-01-2015-0007.

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Purpose – The purpose of this paper is to explore the mobile health adoption behaviour of potential adopters and to provide guidelines for mobile health success. This study applied both health behaviour and consumer value research and developed an integrated research model to encourage mobile health adoption. Design/methodology/approach – The authors contacted about 1,800 potential respondents living in Seoul, Korea. The authors used stratified sampling to choose sampling areas and quota sampling to select the final sampling unit. A total of 550 interviews were conducted, and the data were analysed using a structural equation modelling technique with linear structural relations. Findings – The results demonstrate that usefulness, convenience and monetary values of mobile health positively influence adoption intention. Convenience and monetary values are strongly perceived by individuals who have experienced illness, but the effect of illness experiences on the usefulness value is insignificant. Gender, age and income do not influence adoption intention. Originality/value – There is no research yet studies mobile health adoption behaviour in the integrated view of consumer value and the health service research. This integrated adoption model of mobile health can be a response of the calls to develop the mobile health adoption model adapted to the health context and to identify added predictors of the mobile health adoption.

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Xu, Lei, Yu Feng Zhang, Jian Guo, and Lian Gao. "The Wireless Network Positioning Strategies Basing on Mobile Terminal." Advanced Materials Research 546-547 (July 2012): 1124–29. http://dx.doi.org/10.4028/www.scientific.net/amr.546-547.1124.

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With the continuous development of terminal technologies, the use of mobile terminals is becoming more and more diverse. Many value-added services brought by such applications gradually become to be the firm's new profit opportunity. The location itself has great value; with the display of electronic map or with the support of geographic information database, a variety of information can be shown, tracked and handled. Such location-based services (LBS) is widely used in the field of public wireless data, and mobile location services is recognized as the most attractive wireless data value-added business in 3G network. This paper discusses three positioning standards of the 3GPP first; and then combined with the existing GSM/GPRS cellular radio communication network, it mainly gives specific positioning implementation strategies of single base station in the TD-SCDMA (Time Division Synchronous Code Division Multiple Access) system.

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김안식 and Young Sam Oh. "Evaluation of Functionality and Added Value Factors to the Usage of Mobile Telecommunication Services." Journal of Distribution Science 12, no. 9 (September 2014): 65–72. http://dx.doi.org/10.15722/jds.12.9.201409.65.

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Chen, Peng-Ting, and Joe Z. Cheng. "Unlocking the promise of mobile value-added services by applying new collaborative business models." Technological Forecasting and Social Change 77, no. 4 (May 2010): 678–93. http://dx.doi.org/10.1016/j.techfore.2009.11.007.

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Turel, Ofir. "Contextual effects on the usability dimensions of mobile value-added services: a conceptual framework." International Journal of Mobile Communications 4, no. 3 (2006): 309. http://dx.doi.org/10.1504/ijmc.2006.008944.

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Kuo, Ying-Feng, and Shieh-Neng Yen. "Towards an understanding of the behavioral intention to use 3G mobile value-added services." Computers in Human Behavior 25, no. 1 (January 2009): 103–10. http://dx.doi.org/10.1016/j.chb.2008.07.007.

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Ahn, Hyunchul, Jae Joo Ahn, Hyun Woo Byun, and Kyong Joo Oh. "A novel customer scoring model to encourage the use of mobile value added services." Expert Systems with Applications 38, no. 9 (September 2011): 11693–700. http://dx.doi.org/10.1016/j.eswa.2011.03.054.

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Vasudeva, Savdeep, and Gurdip Singh. "A Comparative Study of Consumer’s Gender Based Attitude towards Mobile Value Added Services in Jalandhar District Using Tri-Component Model." International Journal of Online Marketing 3, no. 3 (July 2013): 18–36. http://dx.doi.org/10.4018/ijom.2013070102.

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Mobile value added services (MVAS) are different from the core services such as calling, text messaging and extend the usability of mobile phones. This study has been carried out with the purpose to make a comparative analysis of the genders in context of their awareness and attitude towards MVAS. As a part of theoretical framework, the Tri-component model of consumer behaviour has been used to measure the attitude of consumers based on cognitive, affective and conative components. This study uses both primary and secondary methods of data collection. The responses of the users have been presented and analysed through hypothesis testing. As per the findings of the study, males and females differ in awareness towards MVAS. Overall, the mobile phone users differ significantly in attitude towards value added services. However, this not true when genders in conjunction to their respective attitude components are taken into consideration.

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Cao, Buqing, Bing Li, Jianxun Liu, Mingdong Tang, Yizhi Liu, and Yanxinwen Li. "Mobile Service Recommendation via Combining Enhanced Hierarchical Dirichlet Process and Factorization Machines." Mobile Information Systems 2019 (March 25, 2019): 1–11. http://dx.doi.org/10.1155/2019/6423805.

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Recently, Mashup is becoming a promising software development method in the mobile service computing environment, which enables software developers to compose existing mobile services to create new or value-added composite RESTful web application. Due to the rapid increment of mobile services on the Internet, it is difficult to find the most suitable services for building user-desired Mashup application. In this paper, we integrate word embeddings enhanced hierarchical Dirichlet process and factorization machines to recommend mobile services to build high-quality Mashup application. This method, first of all, extends the description documents of Mashup applications and mobile services by using Word2vec tool and derives latent topics from the extended description documents of Mashup and mobile services by exploiting the hierarchical Dirichlet process. Secondly, the factorization machine is applied to train these latent topics to predict the probability of mobile services invoked by Mashup and recommend mobile services with high-quality for Mashup development. Finally, the performance of the proposed method is comprehensively evaluated. The experimental results indicate that compared with the existing recommendation methods, the proposed method has significant improvements in MAE and RMSE.

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Sell, Anna, Mark de Reuver, Pirkko Walden, and Christer Carlsson. "Context, Gender and Intended Use of Mobile Messaging, Entertainment and Social Media Services." International Journal of Systems and Service-Oriented Engineering 3, no. 1 (January 2012): 1–15. http://dx.doi.org/10.4018/jssoe.2012010101.

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The added value of mobile services is decided by the context in which they are used. In this paper, the authors study how the context-of-use influences the intention to adopt mobile messaging, entertainment and social media services. While doing so, the authors compare the intended use between males and females. The results are based on a large scale survey study among Finnish consumers. According to the findings, the context-of-use matters for mobile entertainment and messaging services, but not for social media services. Fit with social context is only important for social media services, whilst work-related context matters only for messaging services. In general, context-of-use is more decisive for men than women. However, while ubiquitous context-of-use is much more important for males, social and work context are relevant only for females. The results have important implications for service providers on how to develop and implement specific context-aware mobile services.

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Turan, Aykut Hamit. "Am Interview with Altug Acar Value Added Services Product and Services Development Department Head Turkcell Mobile Phone Company." Journal of Global Information Technology Management 11, no. 3 (July 2008): 94–97. http://dx.doi.org/10.1080/1097198x.2008.10856475.

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Upadhyay, Parijat, and Saeed Jahanyan. "Analyzing user perspective on the factors affecting use intention of mobile based transfer payment." Internet Research 26, no. 1 (February 1, 2016): 38–56. http://dx.doi.org/10.1108/intr-05-2014-0143.

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Purpose – This study makes an integrated approach in identifying the factors affecting usage intention of mobile-based payment services. Such services are being marketed aggressively by cellular service providers and are different from usual mobile-based banking. The study incorporates prominent factors like the technical characteristics, technology-specific characteristics, user-specific characteristics, and task-specific characteristics and others from published literature. The purpose of this paper is to highlight those factors which have significant impact on the adoption of such service so that the adoption rate can be increased. Design/methodology/approach – A nationwide primary survey was conducted using validated questionnaire requesting response for the factors obtained from published literature. In total, 196 respondents participated in the survey. Totally, 11 hypotheses were formulated and statistically tested for their significance in context to the study. Confirmatory study was on the significant factors and a model has been proposed. Findings – The study finds that factors like perceived usefulness, perceived ease of use, system quality, connectivity, discomfort, task-technology fit and structural assurance have significant impact on the usage intention of mobile money services whereas factors such as perceived monetary value, absorptive capacity and personal innovativeness have been found to be insignificant. Originality/value – There have been no studies conducted which reported mobile-based transfer payment adoption issues where-in the transfer mechanism is independent of formal banking. The findings would be beneficial for service providers of mobile-based payment services to understand their subscribers and roll out value added services.

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Hewagamage, K. P., W. M. A. S. B. Wickramasinghe, and A. De S. Jayatilaka. "“M-Learning Not an Extension of E-Learning”." International Journal of Mobile and Blended Learning 4, no. 4 (October 2012): 21–33. http://dx.doi.org/10.4018/jmbl.2012100102.

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In this paper, the authors present work that was carried out to develop an m-learning extension to a Moodle based VLE at the University of Colombo School of Computing (UCSC) and its initial evaluation. They believed this new development could bring a value added service to learners and describe how mobile browsing, mobile applications and Short Message Service (SMS) were used to access learning resources and activities to interact with other users who were facilitating or following on-line courses. However, in their investigation, the authors discovered that m-learning cannot be promoted as a value added service for the current e-Learning based framework. Learners do not receive a significant benefit compared to the cost they incur to interact with the learning service. Both pedagogy and technical infrastructure must be considered together, not as an extension of existing services but to provide a new learning service for m-learning.

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Madan, Khushbu, and Rajan Yadav. "Behavioural intention to adopt mobile wallet: a developing country perspective." Journal of Indian Business Research 8, no. 3 (August 15, 2016): 227–44. http://dx.doi.org/10.1108/jibr-10-2015-0112.

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Purpose This paper aims to understand the factors that affect consumers’ adoption of mobile wallet as an alternative method of making payments to purchase goods and services. Design/methodology/approach A survey of over 210 mobile phone consumers was made. The study added two additional constructs – perceived regulatory support (PRS) and promotional benefits (PBs) – and proposed an integrated approach to understanding mobile wallet adoption. The hypothesized relationships were analysed via structural equation modelling. Findings The results indicated performance expectancy, social influence, facilitating conditions, perceived risk, perceived value, PRS, as well as PBs, to be significant factors in predicting behavioural intentions to adopt mobile wallet solutions. The impact of effort expectancy was found to be statistically insignificant. Research limitations/implications The small sample size and the possibility of including new variables such as personal innovativeness, which have not been addressed here, are some of the limitations of this study. Practical implications The findings of this paper would be useful for mobile wallet service providers, mobile app writers and institutions involved in the facilitation and regulation of such services to develop suitable strategic frameworks to encourage the adoption of mobile wallets. Originality/value The study is the first of its kind in India and has added a new dimension in the assessment of technology adoption by proposing two new variables.

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Shaikh, Aijaz A., Payam Hanafizadeh, and Heikki Karjaluoto. "Mobile Banking and Payment System." International Journal of E-Business Research 13, no. 2 (April 2017): 14–27. http://dx.doi.org/10.4018/ijebr.2017040102.

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This study conceptualizes and proposes a well-regulated and designated mobile banking and payment system (MBPS) with the potential to strengthen the banking system, foster the regulatory framework, and to be integrated across various platforms and mobile devices. Unlike other mobile payment systems that lack convenience, scalability, and usability, the proposed MBPS contains several important functionalities and it has the potential to bring together hitherto unconnected industries—banking, Fintech and telecoms—to offer value-added services to their existing and potential customers. The ownership of the MBPS shall remain with the financial services sector including the banking and microfinance institutions. The paper concludes with a discussion on the implications and limitations of the study and proposes future research directions.

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Upadhyay, Parijat, and Manojit Chattopadhyay. "Examining mobile based payment services adoption issues." Journal of Enterprise Information Management 28, no. 4 (July 13, 2015): 490–507. http://dx.doi.org/10.1108/jeim-04-2014-0046.

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Purpose – The purpose of this paper is to make a unified approach in identifying the issues affecting usage intention of mobile-based payment services. The work aims to analyze the reduced factors from data obtained from a survey to highlight the influencers of usage intention mobile-based payment in an integrated manner by incorporating the technical characteristics, technology-specific characteristics, user-specific characteristics and task-specific characteristics. Design/methodology/approach – A nationwide primary survey was conducted using validated questionnaire requesting response for 11 factors obtained from published literature. In all, 196 respondents participated in the survey in India. Valid responses were analyzed using Growing Hierarchical Self-Organizing Map (GHSOM) model. The interactive GHSOM application was applied to automatically determine the filtering rules for clustering. Findings – The hierarchical structure of clusters as obtained by applying GHSOM is mainly influenced by factors like innovativeness, discomfort, system quality, perceived usefulness, perceived ease of use, task-fit, connectivity, absorptive capacity and structural assurance. Research limitations/implications – Increasing trend of online and mobile-based payment has been observed and reported by several studies in India. The frequency of online transactions by women have shown a steady increase over a short period of time. But the survey obtained higher percentage of data from males. Thus future researchers could focus on this aspect to study the influence of this rising trend on adoption of services like mobile-based payment. Trust and existence of physical institutions seem to affect the perception and usage intention. Future researchers may explore the influence of these two issues in situations where there has been some reported cases of breach of trust. Originality/value – There has been very few studies conducted which reported mobile-based transfer payment adoption issues where-in the transfer mechanism is independent of formal banking. Also no other study adopted the GHSOM approach to analyze the data. The findings would be beneficial for service providers of mobile-based payment services to understand their subscribers and roll out value-added services.

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Shafei, Ingy, and Hazem Tabaa. "Factors affecting customer loyalty for mobile telecommunication industry." EuroMed Journal of Business 11, no. 3 (September 5, 2016): 347–61. http://dx.doi.org/10.1108/emjb-07-2015-0034.

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Purpose This research works toward identifying the service quality constructs for the telecommunication industry, the extent they affect customer satisfaction, the perceived switching costs and their significance to the customer. The purpose of this paper is to examine the effect of customer satisfaction and switching barriers on customer loyalty as well as the mediating effect of the switching barriers on the customer satisfaction and loyalty link. Design/methodology/approach An empirical causal framework was developed and tested through qualitative and quantitative phases. In-depth interviews were performed with consumers and experts in the field as well a survey with consumers. The results were analyzed using Cronbach’s α, Pearson’s correlation and regression analysis techniques. Findings The results of the research showed that network quality, customer support and pricing structure are the main service quality constructs that affects the customer satisfaction, showing how the customer is more interested in the core services other than other benefits and value-added services. Originality/value The research presents a comprehensive framework enabling mobile service providers to understand the factors affecting consumer loyalty. In terms of practical implication; the telecommunications sector is changing radically and as the market is approaching its maturity, customer retention has become a critical issue in the success of the mobile telecommunications business. The findings of the research can aid practitioners in firms in focussing their efforts on areas that can build consumer loyalty and retention.

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Almaiah, Mohammed Amin, Ahmad Al-Khasawneh, Ahmad Althunibat, and Saleh Khawatreh. "Mobile Government Adoption Model Based on Combining GAM and UTAUT to Explain Factors According to Adoption of Mobile Government Services." International Journal of Interactive Mobile Technologies (iJIM) 14, no. 03 (February 28, 2020): 199. http://dx.doi.org/10.3991/ijim.v14i03.11264.

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<p class="Default">This research examines the mobile-government services adoption, by combining both UTAUT and GAM models with adding new constructs for explaining the key factors that affect on adoption of mobile-government services. As a result, the study identified the critical factors that influence users’ to adopt the system, and developed an integrated model as a powerful tool that assists in the adoption process of mobile-government applications. The novelty of this research will be an added value to the body of knowledge and its implications will be vital for researchers and decision/policy makers who are willing to make a change.</p>

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Sathye, Suneeta, Biman Prasad, Dharmendra Sharma, Parmendra Sharma, and Milind Sathye. "Factors influencing the intention to use of mobile value-added services by women-owned microenterprises in Fiji." Electronic Journal of Information Systems in Developing Countries 84, no. 2 (February 13, 2018): e12016. http://dx.doi.org/10.1002/isd2.12016.

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Cai, Tian, Han Ei Chew, and Mark R. Levy. "Mobile value-added services and the economic empowerment of women: The case of Usaha Wanita in Indonesia." Mobile Media & Communication 3, no. 2 (January 14, 2015): 267–85. http://dx.doi.org/10.1177/2050157914564236.

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Dar, Saleeq Ahmad. "Mobile library initiatives: a new way to revitalize the academic library settings." Library Hi Tech News 36, no. 5 (July 1, 2019): 15–21. http://dx.doi.org/10.1108/lhtn-05-2019-0032.

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Purpose The purpose of this paper is to understand the mobile pervasiveness among different categories of student’s gender-wise vis-a-vis to investigate user perception to access library content in innovative ways. The study tries to understand the potential demand of some features in mobile library initiatives. In addition, this study aims to determine willingness and need of mobile library services. The information gained from the study is intended to help the libraries to realize the growing demand of mobile library services. Design/methodology/approach A questionnaire was designed to gather feedback on student’s perception regarding the important mobile service features which they find useful to be included in different library initiatives. The aim was to understand the pervasiveness of mobile devices and information needs in Indian Academia. Moreover, which features can be added to new initiatives so as to deliver robust services to the users in their comfort zones. Findings The responses received indicate that a significant number of students are ready to adopt mobile library initiatives with the desired features in them, if provided to them by their respective libraries. The results of the study have provided the necessary information on what the users really want. It is therefore incumbent upon the universities/institutions of higher education to start to work with the Web-based library services and move it into mobile library service. Research limitations/implications The findings of this study provide a benchmark of mobile library initiatives with the choicest features based on the user perception. The data collected may also give an indication about compelling services that could help the users to access information ubiquitously. Originality/value Libraries can better serve their patrons by understanding the growing capabilities of mobile devices; it is incumbent upon libraries to mobilize their services by embracing mobile library initiatives. Moreover, to realize the needs of users and provide only such services which are more in demand.

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Curran, Ian, and Michael Beatty. "Effective Use of GSM for Accurate Positioning." Journal of Navigation 53, no. 1 (January 2000): 25–29. http://dx.doi.org/10.1017/s0373463399008668.

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Cellnet/British Telecom (BT) has been active in the area of GPS/GSM location and application research for over five years. Cellnet/BT have undertaken considerable development and field trials of various GSM methods for location positioning, which have resulted in several patent registrations. Recent R&D projects undertaken by the Mobility engineering team at BT Labs. include MOSA (Mobile Social Alarm) and City Guide using GPS positioning data to deliver value-added applications and services for both the general public and business users. A critical factor to the successful development of innovative value-added services is co-operation with partners, to promote and evolve open standards for GSM location.

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Coetzee, Liza, and Marisca Meiring. "Value-added tax on imported electronic services: a critical evaluation of the newly enacted South Africa legislation." Journal of Economic and Financial Sciences 9, no. 1 (December 18, 2017): 28–42. http://dx.doi.org/10.4102/jef.v9i1.27.

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Effective from 1 June 2014, all foreign businesses supplying digital products such as mobile applications to be used in South Africa are required to register as vendors. This amendment was made to align South Africa with an international trend of bringing cross-border supplies of electronic services into the Value-Added Tax regime. It effectively shifts the Value-Added Tax liability from the importer to the foreign supplier. The reverse-charge-mechanism resulted in an erosion of the tax base and placed local suppliers of digital services at a competitive disadvantage compared to foreign suppliers. This paper critically evaluates the amendment to the Value-Added Tax Act using a literature review. The aim is to determine to what extent the amendments address the shortcomings of the reverse-charge mechanism, are aligned with practices in the European Union and New Zealand and whether they comply with the principles of an effective tax system.

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