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Relevant bibliographies by topics / National Quality Award

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Academic literature on the topic 'National Quality Award'

Author: Grafiati

Published: 4 June 2021

Last updated: 18 February 2022

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Journal articles on the topic "National Quality Award"

1

Loomba, Arvinder P. S., and Thomas B. Johannessen. "Malcolm Baldrige National Quality Award." Benchmarking for Quality Management & Technology 4, no. 1 (1997): 59–77. http://dx.doi.org/10.1108/14635779710163055.

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Djerdjouri, Mohamed. "National quality and business excellence awards in a developing country: the Fiji National Quality Award." TQM Magazine 16, no. 2 (2004): 120–24. http://dx.doi.org/10.1108/09544780410523017.

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Ziegel, Eric R., M. Heaphy, and G. Gruska. "The Malcolm Baldrige National Quality Award." Technometrics 38, no. 2 (1996): 193. http://dx.doi.org/10.2307/1270436.

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Thompson, Cheryl A. "Michigan hospital captures national quality award." American Journal of Health-System Pharmacy 63, no. 3 (2006): 198–206. http://dx.doi.org/10.2146/news050048.

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Cauchick Miguel, Paulo A. "Quality management through a national quality award framework." TQM Magazine 18, no. 6 (2006): 626–37. http://dx.doi.org/10.1108/09544780610707110.

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Thompson, Cheryl A. "Pharmacy helps hospital win national quality award." American Journal of Health-System Pharmacy 62, no. 4 (2005): 343–47. http://dx.doi.org/10.1093/ajhp/62.4.0343.

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Thompson, Cheryl A. "Pharmacy helps hospital win national quality award." American Journal of Health-System Pharmacy 62, no. 4 (2005): 343–47. http://dx.doi.org/10.1093/ajhp/62.4.343.

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Cauchick Miguel, Paulo A. "Receiving a national quality award three times." TQM Journal 27, no. 1 (2015): 63–78. http://dx.doi.org/10.1108/tqm-10-2010-0027.

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Purpose – In recent decades, a framework for management performance has proven to be an important management practice for achieving organisational performance excellence. In this sense, the purpose of this paper is to analyse how a specific company manages to achieve performance excellence through the attainment of the Brazilian National Quality Award. Design/methodology/approach – The study adopts a case-based approach using a single unit of analysis that might be considered a revealing case. The company studied is one of the largest companies in the information and financial analysis sector in Latin America and is part of a major worldwide corporation. Semi-structured interviews with senior managers and document analysis were used for data collection, with content and inductive analysis performed a posteriori. Findings – The main results outline the approach adopted by the company for each performance excellence award criterion and highlight some of the relevant organisational practices, especially those related to the nature of the company’s businesses. The findings show that the top management has been an essential driving force in transforming the managers at all levels into agents of improvement at the studied company. Additional key points are the deployment of the company’s “shared values” throughout the company and the implementation of a medium- and long-term comprehensive strategic plan focused on the award criteria. The company’s strategic system has been a driving force of its success. Research limitations/implications – For a more extensive empirical validation, further replications using other samples are needed to ensure the external validity of these findings. Originality/value – This paper is one of the few published studies discussing business excellence in emerging economies, which is not observed very often in developing markets. In addition, the paper focuses on promoting a culture of quality, a less common phenomenon in the economies of developing countries than in those of developed nations. Finally, this paper may be useful for practitioners and academics interested in the subject of quality and performance excellence.

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Prybutok, Victor, and Robert Cutshall. "Malcolm Baldrige National Quality Award leadership model." Industrial Management & Data Systems 104, no. 7 (2004): 558–66. http://dx.doi.org/10.1108/02635570410550223.

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Hertz, Harry S., Curt W. Reimann, and Mary C. Bostwick. "The Malcolm Baldrige National Quality Award concept." Quality Management in Health Care 2, no. 4 (1994): 63–72. http://dx.doi.org/10.1097/00019514-199402040-00012.

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Dissertations / Theses on the topic "National Quality Award"

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DeFazio, Mary Beth. "Total Quality Management and the Malcolm Baldridge National Quality Award /." Online version of thesis, 1993. http://hdl.handle.net/1850/11577.

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Worthington, Jeremiah. "Analyzing three quality management systems in relation to the Malcolm Baldrige National Quality Award." CSUSB ScholarWorks, 2005. https://scholarworks.lib.csusb.edu/etd-project/2855.

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This paper explores different quality management systems (QMS) and correlates their value in achieving success as measured by the Malcolm Baldrige Award. The three major quality management systems were reviewed, International Organization of Standards (ISO), Total Quality Management (TQM) and Six Sigma. Quality management systems are the single most powerful tool that a company can establish to create a sucessful organization.

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HEMANI, HEMANSHU J. "EXTENSION OF TOTAL QUALITY TO SUPPLY CHAINS BASED ON THE INFRASTRUCTURE FOR THE BALDRIGE AWARD." University of Cincinnati / OhioLINK, 2006. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1140404220.

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Sayeh, Farage Swei. "Investigating the factors affecting the development of A National Quality Award (NQA) in Libya." Thesis, Loughborough University, 2006. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.488515.

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The wide success oi Business Excellence Models (BEM) and their associated National Quality Awards, has encouraged many other countries to develop their own quality award programs. These awards are based on the business excellence principles which grew out of the TQM natives of the 1980s.

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Rice, Lisa Darlene Teresa. "Leadership and public responsibility as encompassed by the 1991 Malcom Baldrige National Quality Award." Thesis, Massachusetts Institute of Technology, 1991. http://hdl.handle.net/1721.1/13378.

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Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1991.<br>Title as it appears in the June, 1991 M.I.T. Graduate List: Public responsibility and leadership as encompassed by the 1991 Malcom Baldrige National Quality Award.<br>Includes bibliographical references (leaves 53-54).<br>by Lisa Darlene Teresa Rice.<br>M.S.

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Horne, John Richard. "THE EFFECT ON CORPORATE PERFORMANCE OF FIRMS THAT WON THE MALCOLM BALDRIGE NATIONAL QUALITY AWARD." NSUWorks, 2009. http://nsuworks.nova.edu/hsbe_etd/44.

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This study examined the business results of companies that won the Malcolm Baldrige National Quality Award (NQA). It used performance data before and after the award to determine if there were significant differences in three key performance indices after adoption of those business techniques that enabled these companies to win their NQA. The three key indicators were return on assets (ROA), earnings per share (EPS) and the current ratio. The study examined the data in two ways; first tests were made by comparing company performance before and after winning an NQA. The second way of testing was by comparing the NQA-winning company's performance with its key competitors within their market segment. Using both parametric and nonparametric hypothesis testing techniques, the preponderance of evidence suggests there was no significant difference in performance after winning the NQA than before, using the three performance indicators used in this study. Likewise, there was no evidence to suggest that the NQA-winning firms outperformed their key competitors within their market segment, for the three performance indicators used.

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Hossain, Muhammad Muazzem Prybutok Victor Ronald. "Investigating the relationship between the business performance management framework and the Malcolm Baldrige National Quality Award framework." [Denton, Tex.] : University of North Texas, 2009. http://digital.library.unt.edu/permalink/meta-dc-11034.

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Winn, Richard A. "QA or CQI : the role of the Malcolm Baldrige National Quality Award program in higher education /." La Verne, Calif. : University of La Verne, 2002. http://0-wwwlib.umi.com.garfield.ulv.edu/dissertations/fullcit/3060180.

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Wilson, Darryl D. "An empirical study to test the causal linkages implied in the Malcolm Baldrige national quality award /." Connect to resource, 1997. http://rave.ohiolink.edu/etdc/view.cgi?acc%5Fnum=osu1261319885.

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Wilson, Darryl D. "An empirical study to test the causal linkages implied in the Malcolm Baldridge National Quality Award." The Ohio State University, 1997. http://rave.ohiolink.edu/etdc/view?acc_num=osu1261319885.

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Books on the topic "National Quality Award"

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Heaphy, Maureen S. The Malcolm Baldrige National Quality Award: A yardstickfor quality growth. Addison-Wesley, 1995.

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1943-, Gruska Gregory S., ed. The Malcolm Baldrige National Quality Award: A yardstick for quality growth. Addison-Wesley, 1995.

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Brown, Mark Graham. Baldrige award winning quality: How to interpret the Malcolm Baldrige Award criteria. Quality Resources, 1991.

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Brown, Mark Graham. The pocket guide to the Baldrige Award criteria. Productivity, Inc., 2004.

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Hart, Christopher W. L. The Baldrige: What it is, how it's won, how to use it to improve quality in your company. McGraw-Hill, 1992.

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Total quality service: A simplified approach to using the Baldrige Award criteria. ASQC Quality Press, 1995.

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The road to the Baldrige Award: Quest for total quality. Butterworth-Heinemann, 1992.

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United States. Congress. House. Committee on Science, Space, and Technology. Subcommittee on Technology, Environment, and Aviation. The Malcolm Baldrige Quality Award: Has it made a difference? : hearing before the Subcommittee on Technology, Environment, and Aviation of the Committee on Science, Space, and Technology, U.S. House of Representatives, One Hundred Third Congress, first session, February 18, 1993. U.S. G.P.O., 1993.

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Brown, Mark Graham. The Pocket guide to the Baldrige Award Criteria. Productivity Press/CRC, 2008.

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J, Bentley Charlotte, ed. Performance one: An interpretive guide to the Malcolm Baldridge National Quality Award Criteria for Performance Excellence, Year 2000 Version. WorldSource One, Inc., 2000.

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Book chapters on the topic "National Quality Award"

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Evans, James R. "Performance Excellence: The Malcolm Baldridge National Quality Award Criteria." In Innovations in Competitive Manufacturing. Springer US, 2000. http://dx.doi.org/10.1007/978-1-4615-1705-4_34.

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James, L. G. "Using the criteria and process of the Malcolm Baldrige National Quality Award for improving educational instituations." In Total Quality Management. Springer Netherlands, 1995. http://dx.doi.org/10.1007/978-94-011-0539-2_82.

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McNealy, Roderick M. "What does a quality organization look like? — the Malcolm Baldridge National Quality Award, winning isn’t everything!" In Making Quality Happen. Springer US, 1993. http://dx.doi.org/10.1007/978-1-4613-0445-6_11.

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Stauss, Bernd, and Eberhard E. Scheuing. "Der Malcolm Baldrige National Quality Award und seine Bedeutung als Managementkonzept." In Qualitätsmanagement und Zertifizierung. Gabler Verlag, 1994. http://dx.doi.org/10.1007/978-3-322-82546-9_12.

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Haktanır, Elif, and Cengiz Kahraman. "Malcolm Baldrige National Quality Award Assessment Using Interval Valued Pythagorean Fuzzy Sets." In Intelligent and Fuzzy Techniques in Big Data Analytics and Decision Making. Springer International Publishing, 2019. http://dx.doi.org/10.1007/978-3-030-23756-1_129.

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Reimann, Curt W., and Harry S. Hertz. "Der Malcolm Baldrige National Quality Award und die Zertifizierung gemäß den Normen ISO 9000 bis 9004: Die wichtigsten Unterschiede." In Qualitätsmanagement und Zertifizierung. Gabler Verlag, 1994. http://dx.doi.org/10.1007/978-3-322-82546-9_13.

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Stauss, Bernd. "The Ritz-Carlton Hotel Company — Preisträger 1992 der höchsten amerikanischen Qualitätsauszeichnung, des Malcolm Baldrige National Quality Awards: Zusammenfassung der Bewerbungsunterlagen." In Qualitätsmanagement und Zertifizierung. Gabler Verlag, 1994. http://dx.doi.org/10.1007/978-3-322-82546-9_14.

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MILGRAM, L. "Malcolm Baldrige National Quality Award." In Managing Smart. Elsevier, 1999. http://dx.doi.org/10.1016/b978-0-88415-752-6.50146-6.

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"The Malcolm Baldrige National Quality Award." In Assessing Business Excellence. Elsevier, 2004. http://dx.doi.org/10.1016/b978-0-7506-5517-0.50008-0.

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Link, Albert N., and John T. Scott. "The Malcolm Baldrige National Quality Award." In Public Goods, Public Gains. Oxford University Press, 2010. http://dx.doi.org/10.1093/acprof:oso/9780199729685.003.0008.

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Conference papers on the topic "National Quality Award"

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Liebesman, B. S. "The Malcolm Baldrige National Quality Award: A prescription for quality improvement and international competition." In ICC 91 International Conference on Communications Conference Record. IEEE, 1991. http://dx.doi.org/10.1109/icc.1991.162531.

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Yang, Taho, and Chiung-Hsi Hsieh. "Six-Sigma Project Selection Using National Quality Award Criteria and Fuzzy Multiple Criteria Decision-Making Method." In 2008 4th International Conference on Wireless Communications, Networking and Mobile Computing (WiCOM). IEEE, 2008. http://dx.doi.org/10.1109/wicom.2008.1879.

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Anastasiadou, Sofia, and Effrosini Taraza. "THE STRUCTURE AND PATHS OF MALCOLM BALDRIGE NATIONAL QUALITY AWARD (MBNQA) DIMENSIONS APPLIED IN GREEK TERTIARY EDUCATION SYSTEM." In 11th International Conference on Education and New Learning Technologies. IATED, 2019. http://dx.doi.org/10.21125/edulearn.2019.0159.

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Zhang, Quanyu, and Xin Zhao. "Research on the Operating Efficiency of Listed Companies in the “National Quality Award” Based on the DEA-Tobit Model." In 2021 6th International Conference on Social Sciences and Economic Development (ICSSED 2021). Atlantis Press, 2021. http://dx.doi.org/10.2991/assehr.k.210407.040.

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Takai, Shun. "An Approach Toward Target Warranty Costing in the Conceptual Design Stage." In ASME 2007 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference. ASMEDC, 2007. http://dx.doi.org/10.1115/detc2007-35074.

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The importance of system quality has been increasingly emphasized in the past several decades. In 1987, Malcolm Baldrige National Quality Award (MBNQA) was established to promote quality awareness. Since then, more than 1,100 organizations have applied to the award. One way to measure system quality is by warranty cost. In the automobile industry, for example, warranty costs account for 3–4% of revenue. This paper proposes a framework for managing the warranty cost by setting a target warranty cost for the system and then allocating it to system modules in the conceptual design stage. In the proposed framework, engineers begin by constructing a knowledge-base of past warranty costs. Then regression analysis is used to set the target warranty cost of the new system, and Quality Function Deployment to allocate the target warranty cost to system modules. If detailed design becomes available, engineers can then compare estimated warranty cost with the target and decide whether to further improve reliability or reduce risk of system failure. This paper demonstrates the proposed methodology by using printers as an illustrative example.

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Chandur, Preethi, and Krishna M. Sivalingam. "Quality of experience aware video scheduling in LTE networks." In 2014 Twentieth National Conference on Communications (NCC). IEEE, 2014. http://dx.doi.org/10.1109/ncc.2014.6811238.

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Van Valkenburg, Taunia, Ernie F. Petru, Paula R. Diepolder, and Gary M. Sandquist. "Current Implementation of the Quality Assurance Program at the United States Los Alamos National Laboratory." In 2014 22nd International Conference on Nuclear Engineering. American Society of Mechanical Engineers, 2014. http://dx.doi.org/10.1115/icone22-31059.

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The Los Alamos National Laboratory (LANL) is a one of the largest and diverse science and technological institutions in the world. The size and sophistication of LANL’s facilities and workforce present a unique challenge to develop and implement a Quality Assurance (QA) program that meets LANL’s needs. LANL has updated its QA Program to a targeted, requirements-based approach, and broadened its Quality Assurance technical expertise into essential technical areas. The expanded areas of expertise include engineering, project management, nuclear facility operations, and weapons design and fabrication. This approach is achieving success as evidenced on an institutional level by LANL’s receipt of various national, international and local awards for its products and services. Success is also realized on the QA Program level with sufficient recognition of the importance of the QA Program by the LANL workforce. However, QA program challenges remain in areas of expanding the importance of QA; streamlining the grading process and ensuring the program is commensurate with risk and customer expectations; maintaining sufficient authority and freedom from line management for deployed QA personnel while continuing to increase the technical breadth of QA personnel. These are the focus areas to continuously improve the LANL QA Program.

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Danmadami, Amina, Ibiye Iyalla, Gbenga Oluyemi, and Jesse Andrawus. "Challenges of Developing Marginal Fields in the Current Climate of Oil and Gas Industry." In SPE Nigeria Annual International Conference and Exhibition. SPE, 2021. http://dx.doi.org/10.2118/207207-ms.

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Abstract Marginal field development has gained relevance in oil producing countries because of the huge potential economic benefits it offers. The Federal Government of Nigeria commenced a Marginal Fields program in 2001 as part of her policy to improve the nation’s strategic oil and gas reserves and promote indigenous participation in the upstream sector. Twenty years after the award of marginal fields to indigenous companies to develop, 50% have developed and in production, 13% have made some progress with their acquisition while 37% remain undeveloped. The poor performance of the marginal field operators is due to certain challenges which have impeded their progress. A review of challenges of developing marginal fields in the current industry climate was conducted on marginal fields in Nigeria to identify keys issues. These were identified as: funding, technical, and public policy. Considering the complex, competitive and dynamic environment in which these oil and gas companies operate, with competition from renewables, pressure to reduce carbon footprint, low oil price and investors expectation of a good return, companies must maintain tight financial plan, minimize emissions from their operations and focus on efficiency through innovation. The study identifies the need for a decision-making approach that takes into consideration multi criteria such as cost, regulation, quality, technology, security, stakeholders, safety and environment, as important criteria based on which to evaluate the selection of appropriate development option for marginal fields.

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van Schalkwyk, Negar, Hong Wang, Iain Colquhoun, and Joe Paviglianiti. "Quality Assurance for Quenched and Tempered Pipeline Fittings: A Regulator’s Perspective and Plan of Action." In 2018 12th International Pipeline Conference. American Society of Mechanical Engineers, 2018. http://dx.doi.org/10.1115/ipc2018-78299.

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Heat treated pipeline fittings (principally elbows, tees, and reducers) require careful process control. For example, furnace temperature, placement of the fittings in the furnace, transfer time to quenching tank, adequacy of quench or tempering time can all impact the fittings’ mechanical properties if not done properly. In recent years, the National Energy Board (NEB) became aware of instances of quenched and tempered (Q&T) pipe and fittings having mechanical properties that did not meet Canadian Standards Association (CSA) or similar standards, being installed on pipeline systems under NEB and other regulatory bodies’ jurisdiction. In 2013, a pipeline rupture occurred on an NEB-regulated pipeline. Although failure to meet mechanical specifications was not the cause of the incident, the investigations revealed that there were fittings installed on the pipeline with yield strength of less than Specified Minimum Yield Strength (SMYS). The NEB undertook further investigations to determine if this low yield issue might indicate a systemic problem. In the cases examined, contrary to the recorded information in the Material Test Reports (MTRs), not all fittings met the specified mechanical properties requirements, and this was due to inadequate controls in the Quality Assurance Programs (QAPs) of different stakeholders. It is also important to note that MTR results based on a coupon test may not always reflect the properties of each fitting produced following that process. The NEB has taken several actions in order to address this potential issue including: - Issuing industry-wide Safety Advisories - Issuing Orders to all companies under its jurisdiction - Commissioning a third party to investigate and write a technical paper on this issue - Hosting a technical workshop to facilitate broad dialogue between various stakeholders (using the technical paper as a seed document) In this paper, the authors first review the manufacturing process of Q&T fittings. Then case studies are discussed involving four instances of nonconforming fittings. Lastly the authors propose solutions for different stakeholders to effect improvement in Quality Assurance (QA) of pipeline fittings. The authors also recommended enhancement of applicable clauses in related standards and initiation of several research and development (R&D) projects.

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Gupta, Deeksha, Edita Bajramovic, Holger Hoppe, and Antonio Ciriello. "The Need for Integrated Cybersecurity and Safety Training." In 2017 25th International Conference on Nuclear Engineering. American Society of Mechanical Engineers, 2017. http://dx.doi.org/10.1115/icone25-67330.

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Companies involved in the nuclear energy domain, like component and platform manufacturers, system integrators and utilities, have well established yearly trainings on Nuclear Safety Culture. These trainings are typically covered as part of the annual quality assurance-related refresher trainings, introductory courses for new employees, or indoctrinations of temporary staff. Gradually, security awareness trainings are also addressed on a regular basis, typically with a focus on IT, the daily office work, test bay or construction site work environment, and some data protection and privacy-related topics. Due to emerging national nuclear regulation, steadily but surely, specialized cybersecurity trainings are foreseen for integrators and utilities. Beyond these safety, physical security and cybersecurity specific trainings, there is a need to address the joint part of these disciplines, starting from the planning phase of a new Nuclear Power Plant (NPP). The engineers working on safety, physical protection and cybersecurity, must be aware of these interrelations to jointly elaborate a robust I&C architecture (defense-in-depth, design basis events, functional categorization and systems classification) and a resilient security architecture (security by design, security grading, zone model or infrastructure domain, security conduits, forensic readiness, Security Information and Event Management). This paper provides more in-depth justification of when and where additional training is needed, due to the ubiquitous deployment of digital technology in new NPPs. Additionally, for existing NPPs, the benefits of conveying knowledge by training on specific interfaces between the involved disciplines, will be discussed. Furthermore, the paper will address the need of focused training of management stakeholders, as eventually, they must agree on the residual risk. The decision-makers are in charge of facilitating the inter-disciplinary cooperation in parallel to the allocation of resources, e.g. on security certifications of products, extended modeling-based safety and security analyses and security testing coverage.

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Reports on the topic "National Quality Award"

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Steller, Mitchell E., and Barbara Lamb. The National Shipbuilding Research Program, 1990 Ship Production Symposium, Paper No. 3B-2: Shipbuilding and the Malcolm Baldridge National Quality Award. Defense Technical Information Center, 1990. http://dx.doi.org/10.21236/ada455998.

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Kyllönen, Katriina, Karri Saarnio, Ulla Makkonen, and Heidi Hellén. Verification of the validity of air quality measurements related to the Directive 2004/107/EC in 2019-2020 (DIRME2019). Finnish Meteorological Institute, 2020. http://dx.doi.org/10.35614/isbn.9789523361256.

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This project summarizes the results from 2000–2020and evaluates the trueness andthequality control (QC) procedures of the ongoing polycyclic aromatic hydrocarbon (PAH)and trace element measurements in Finlandrelating to Air Quality (AQ) Directive 2004/107/EC. The evaluation was focused on benzo(a)pyrene and other PAH compounds as well as arsenic, cadmium and nickel in PM10and deposition. Additionally, it included lead and other metals in PM10and deposition, gaseous mercury and mercury deposition, andbriefly other specificAQ measurements such as volatile organic compounds (VOC)and PM2.5chemical composition. This project was conducted by the National Reference Laboratory on air quality and thiswas the first time these measurements were assessed. A major part of the project was field and laboratory audits of the ongoing PAH and metal measurements. Other measurements were briefly evaluated through interviews and available literature. In addition, the national AQ database, the expertise of local measurement networks and related publications were utilised. In total, all theseven measurement networks performing PAH and metal measurements in 2019–2020took part in the audits. Eleven stations were audited while these measurements are performed at 22 AQ stations in Finland. For the large networks, one station was chosen to represent the performance of the network. The audits included also six laboratories performing the analysis of the collected samples. The audits revealed the compliance of the measurements with the AQ Decree 113/2017, Directive 2004/107/EC and Standards of the European Committee for Standardization(CEN). In addition, general information of the measurements, instruments and quality control procedures were gained. The results of the laboratory audits were confidential,but this report includes general findings, and the measurement networks were informed on the audit results with the permission of the participating laboratories. As a conclusion, the measurementmethodsusedwere mainly reference methods. Currently, all sampling methods were reference methods; however, before 2018 three networks used other methods that may have underestimated concentrations. Regarding these measurements, it should be noted the results are notcomparable with the reference method. Laboratory methods were reference methods excluding two cases, where the first was considered an acceptable equivalent method. For the other, a change to a reference method was strongly recommended and this realized in 2020. For some new measurements, the ongoing QC procedures were not yet fully established, and advice were given. Some networks used consultant for calibration and maintenance, and thus theywere not fully aware of the QC procedures. EN Standards were mostly followed. Main concerns were related to the checks of flow and calculation of measurement uncertainty, and suggestions for improvement were given. When the measurement networks implement the recommendations given inthe audits, it can be concluded that the EN Standards are adequately followed in the networks. In the ongoing sampling, clear factors risking the trueness of the result were not found. This applies also for the laboratory analyses in 2020. One network had concentrations above the target value, and theindicative measurementsshould be updated to fixed measurements.

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Hilbrecht, Margo, Sally M. Gainsbury, Nassim Tabri, et al. Prevention and education evidence review: Gambling-related harm. Edited by Margo Hilbrecht. Greo, 2021. http://dx.doi.org/10.33684/2021.006.

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This report supports an evidence-based approach to the prevention and education objective of the National Strategy to Reduce Harm from Gambling. Applying a public health policy lens, it considers three levels of measures: universal (for the benefit of the whole population), selective (for the benefit of at-risk groups), and indicated (for the benefit of at-risk individuals). Six measures are reviewed by drawing upon a range of evidence in the academic and grey literature. The universal level measures are “Regulatory restriction on how gambling is provided” and “Population-based safer gambling/responsible gambling efforts.” Selective measures focus on age cohorts in a chapter entitled, “Targeted safer gambling campaigns for children, youth, and older adults.” The indicated measures are “Brief internet delivered interventions for gambling,” “Systems and tools that produced actual (‘hard’) barriers and limit access to funds,” and “Self-exclusion.” Since the quantity and quality of the evidence base varied by measure, appropriate review methods were selected to assess publications using a systematic, scoping, or narrative approach. Some measures offered consistent findings regarding the effectiveness of interventions and initiatives, while others were less clear. Unintended consequences were noted since it is important to be aware of unanticipated, negative consequences resulting from prevention and education activities. After reviewing the evidence, authors identified knowledge gaps that require further research, and provided guidance for how the findings could be used to enhance the prevention and education objective. The research evidence is supplemented by consultations with third sector charity representatives who design and implement gambling harm prevention and education programmes. Their insights and experiences enhance, support, or challenge the academic evidence base, and are shared in a separate chapter. Overall, research evidence is limited for many of the measures. Quality assessments suggest that improvements are needed to support policy decisions more fully. Still, opportunities exist to advance evidence-based policy for an effective gambling harm prevention and education plan.

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