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1

P, Muralidhara, Chockalingam SM, and Velmurugan R. "Determinants of Profitability in Indian Nationalized Banks." Journal of Advanced Research in Dynamical and Control Systems 11, no. 11-SPECIAL ISSUE (November 20, 2019): 355–57. http://dx.doi.org/10.5373/jardcs/v11sp11/20193041.

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2

V, Dr Ravikumar. "Financial Performance of Selected Nationalized Commercial Banks." International Journal of Research in Arts and Science 5, Special Issue (August 30, 2019): 242–49. http://dx.doi.org/10.9756/bp2019.1002/23.

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3

Chidambaram, N., and P. Vikkraman. "Nationalized Banks and Private Banks. How do they stack up?" Asian Journal of Research in Social Sciences and Humanities 6, no. 11 (2016): 982. http://dx.doi.org/10.5958/2249-7315.2016.01245.4.

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4

Moiseev, S. "Private central banks." Voprosy Ekonomiki, no. 7 (July 20, 2017): 24–41. http://dx.doi.org/10.32609/0042-8736-2017-7-24-41.

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All the first central banks were established in the form of private joint-stock companies. After World War II the majority of them were nationalized. However the small group of central banks continues to remain in private property. Though their financial activities do not differ from other central banks, private property has an essential influence on corporate governance.
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5

Patel, Dr Jaimin. "Study of Profitability Ratios of Nationalized Banks and Private Banks Operating in India." International Journal of Trend in Scientific Research and Development Volume-2, Issue-6 (October 31, 2018): 197–200. http://dx.doi.org/10.31142/ijtsrd18425.

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6

Susena, Karona Cahya, Miftachul Huda, Andino Maseleno, Bibhu Prasad Sahoo, and Karman Kaur. "study on impact of PSL on gross NPAS of nationalised banks: an empirical approach." Linguistics and Culture Review 5, S3 (July 29, 2021): 81–96. http://dx.doi.org/10.21744/lingcure.v5ns3.1365.

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In order to encourage banks to lend more to neglected areas of the economy, the idea of a priority sector was introduced. These priority sectors add significantly to gross domestic product but have not received sufficient finance to function adequately. However, lending in the priority sector is not very warmly welcomed by the banks, particularly nationalized banks in India, as they generate more nonperforming assets than other sectors. It is the priority sector that contributes to the biggest default. As far as NPAs on account lending to the priority sector are concerned, it has been observed that there are inefficiencies in this sector, such that the fresh loans turning bad. Thus, our study examines the impact of non-priority sector loans on the rise of NPAs in the nationalized banks.
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7

Shinde, Damayanti G., and T. N. Salve. "Bancassurance Models Preferred by Nationalized Banks in India." Journal of Commerce and Management Thought 9, no. 2 (2018): 192. http://dx.doi.org/10.5958/0976-478x.2018.00014.9.

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8

Husaini, Achmad, Maria K. Tupamahu, Rulinawaty Rulinawaty, Bibhu Prasad Sahoo, and Rahul Chauhan. "Impact of cash in hand in the total priority sector lending: an empirical assessment." Linguistics and Culture Review 5, S3 (July 28, 2021): 74–80. http://dx.doi.org/10.21744/lingcure.v5ns3.1364.

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As a major lending institution, nationalized banks in India have the major responsibilities for achieving the government's socio-economic objectives like growth in agriculture, education, small scale sector, and housing in the backward area. This is because, in emergent countries like India, the availability of funds for the above priority sectors is scarce. Hence, in this paper, we aim to see any impact of cash in hand on lending to the priority sector. The article analyzes secondary data of 12 years periods starting from 1st April 2006 to 31st March 2018 (total span of 12 years). The outcome indicates nationalized bank's ability to generate priority sector loans is checked by the availability of cash in hand.
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9

Baten, M. A., and A. A. Kamil. "A stochastic frontier model for measuring online bank profit efficiency." South African Journal of Business Management 42, no. 3 (September 30, 2011): 49–60. http://dx.doi.org/10.4102/sajbm.v42i3.499.

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This study revisited an alternative profit efficiency function specified by Berger & Mester, (1997) and we applied Battese & Coelli, (1995) inefficiency model as a unified and consistent framework in exploring the determinants of important factors causing profit efficiency differential on banking industry in Bangladesh. Using stochastic frontier technique we estimated bank specific profit efficiency for the period 2000 to 2007. This study attempted to examine the changes in the profit efficiency in accordance with NBs (Nationalized Commercial Banks), ISBs (Islamic Banks), FBs (Foreign Banks) and PBs (Private Banks) and significant variations of efficiencies across different kinds of banks in time periods. We found that the profit inefficiency has declined over the reference period and Translog Production Function is more preferable than Cobb-Douglas Production Function. Our results showed that Nationalized Commercial Banks were significantly inefficient and on the contrary ISBs, FBs, and PBs were efficient in producing profit and noteworthy. The estimated year wise average efficiencies of the sample banks from the profit efficiency model was 0.664 while group wise average profit efficiency was 0,639. Dhaka Bank is highly efficient with score 0.89 and AB Bank was found lowest efficient with score 0,35 according to the sample data.
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10

Hasan, Saidul, and Azizul Baten . "Performance of Nationalized and Private Commercial Banks in Bangladesh." Journal of Applied Sciences 5, no. 10 (September 15, 2005): 1814–18. http://dx.doi.org/10.3923/jas.2005.1814.1818.

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11

Ashoka, M. L., T. S. Rakesh, and S. Madhushree. "Consumer Perception and Satisfaction Towards Internet Banking and Mobile Banking with Reference to Nationalized Banks in Rural India." International Journal of Asian Business and Information Management 8, no. 4 (October 2017): 29–40. http://dx.doi.org/10.4018/ijabim.2017100103.

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Today, the Indian government is emphasising more on cash less transactions in order to eliminate black money activity in the market. In supporting to this internet and mobile banking is also one of the initiations steps taken by the nationalized banks. Even there are money private sectors banks are also coming up with innovative products of service to facilitate the customer in cashless transactions either in shopping, banking, payment of bills, recharges etc. This venture may be successful in the urban part of the India but making it reachable to the rural part is a big challenge. In this background, current study is focusing on the issues related to the internet and mobile banking usage and its impact on the consumers and their satisfaction towards the facilities offered by the nationalized banks in the rural part of the India especially in the Belthangady taluk, Dakshina Kannada district, Karnataka.
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12

Author, Contributing, and Mohammad Ahsan Ullah. "Bank Profitability in Bangladesh: A Comparative Study of a Nationalized Commercial Bank with That of a Private Commercial Bank." Journal of Management and Research 6, no. 2 (January 17, 2020): 138–70. http://dx.doi.org/10.29145/jmr/62/060206.

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The main aim of the study is to evaluate and compare the performance of public and private banks in Bangladesh. Performance measured in terms of bank’s profitability always remains the focal point of all the banking activities. Data collected from publically and privately owned and managed banks in Bangladesh revealed that profitability of both banks was not satisfactory though private sector bank was more profitable than public sector bank during the period of this study.
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13

S. Patil, Smt Savita, and Dr Rajashekhar M. Patil. "“Study on Customer satisfaction Index of various nationalized banks in comparison with private banks”." IOSR Journal of Humanities and Social Science 21, no. 10 (October 2016): 73–79. http://dx.doi.org/10.9790/0837-2110037379.

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14

Gupta, Barkha, and Anukool Manish Hyde. "Demographical Study on Quality of Work Life in Nationalized Banks." Vision: The Journal of Business Perspective 17, no. 3 (September 2013): 223–31. http://dx.doi.org/10.1177/0972262913496727.

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15

Gandhi, Inderpreet, and Anukool M. Hyde. "A Study of Organizational Commitment in Nationalized and Private Banks." Management and Labour Studies 40, no. 1-2 (February 2015): 75–94. http://dx.doi.org/10.1177/0258042x15601534.

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16

Khatik, S. K., and Amit Kr Nag. "Analyzing soundness of nationalized banks in India: a camel approach." Applied Studies in Agribusiness and Commerce 8, no. 1 (August 31, 2014): 73–78. http://dx.doi.org/10.19041/apstract/2014/1/9.

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Performance of the economy of any country is largely dependent on the performance of its banking sector. Since, banking sector constitutes a major component of the financial service sector. Soundness of the banking sector is essential for a healthy and vibrant economy. The efficiency, productivity, profitability, stability and a shock free economy is possible only when a country is having a sound and healthy banking sector. The present research work has been undertaken to analyze the soundness of five nationalized banks in India. In order to measure the performances of these banks CAMEL MODEL Approach has been applied, incorporating important parameters like Capital Adequacy, Assets Quality, Management Efficiency, Earnings Quality and Liquidity. The finding of the study shows that Bank of Baroda has been ranked at the top position, the Union Bank of India and Dena Bank secured the 2nd position, the next was the State Bank of India which secured the 4th position and in the last position was the UCO Bank which secured the 5th position. JEL Code: G2, G12, G21, G32& G33.
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17

Uppal, R. K. "Banking Sector Reforms: Policy Implications and Fresh Outlook." Information Management and Business Review 2, no. 2 (February 15, 2011): 55–64. http://dx.doi.org/10.22610/imbr.v2i2.883.

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Various reform measures introduced in India have indeed strengthened the Indian banking system in preparation for the fresh global challenges ahead. The present paper reviews the banking sector reforms policy, crucial issues and agenda for the future. On the basis of certain parameters, like productivity, profitability and NPAs’ management, the paper concludes that foreign banks and new private sector banks are much better in performance as compared to our nationalized banks in the post-banking sector reforms period. The paper ends with the future agenda for the Indian banking industry, particularly for public sector banks to make them efficient and strong, to compete with the global banks.
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18

Jani, Dr Jyotindra M., and Manish B. Raval. "An Analytical Study of Employee’s Productivity in Some Selected Nationalized Banks of India." Indian Journal of Applied Research 1, no. 9 (October 1, 2011): 19–20. http://dx.doi.org/10.15373/2249555x/jun2012/8.

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19

Kang, Myung-koo. "The Sequence and Consequences of Bank Restructuring in South Korea, 1998––2006: Too Fast to Adjust." Asian Survey 49, no. 2 (March 1, 2009): 243–67. http://dx.doi.org/10.1525/as.2009.49.2.243.

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This paper explores the sequence, pace, and emerging outcomes of bank restructuring in South Korea since the financial crisis in late 1997, paying special attention to the state intervention pattern in regard to resolving non-performing loans and privatizing temporarily nationalized banks by foreign selling.
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20

Bhatnagar, Deepti. "A Model for Managing Innovation in Banks." Vikalpa: The Journal for Decision Makers 11, no. 4 (October 1986): 321–28. http://dx.doi.org/10.1177/0256090919860408.

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Considering the critical role of nationalized banks in India's economic transformation, there is a need to replace the present piecemeal approach to innovation by a systemic approach similar to that underlying the setting-up of R & D departments in manufacturing organizations. In this article, Deepti Bhatnagar proposes a model consisting of three stages with a corporate unit to continuously scan for ideas. The three stages of the model are the idea generation stage, the development stage, and the implementation stage. She delineates, for each stage, personnel and structural requirements and suggests mechanisms for minimizing resistance to change.
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21

Katyal, S., M. Jain, and B. Dhanda. "A Comparative Study of Job Stress and Type of Personality of Employees Working in Nationalized and Non-nationalized Banks." Journal of Psychology 2, no. 2 (December 2011): 115–18. http://dx.doi.org/10.1080/09764224.2011.11885471.

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22

Umamaheswari, N. "A Study on the Growth of Select Nationalized Banks in India." International Journal for Research in Applied Science and Engineering Technology 7, no. 8 (August 31, 2019): 640–46. http://dx.doi.org/10.22214/ijraset.2019.8092.

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23

Imtiaj Rahman, Md. "Productivity and Profitability Analysis of Nationalized Commercial Banks (NCBs) in Bangladesh." International Journal of Economics, Finance and Management Sciences 2, no. 2 (2014): 197. http://dx.doi.org/10.11648/j.ijefm.20140202.22.

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24

Johari, Babasaheb Jadhav, Ashish Kulkkarni, and Pooja Kulkarni. "Analytical Study of Csrspending in Indian Banking." ECS Transactions 107, no. 1 (April 24, 2022): 18091–105. http://dx.doi.org/10.1149/10701.18091ecst.

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CSR is moral responsibility and obligation of corporate world to contribute towards social cause and sustainable development of the community at large. Purpose of study was to find, compare, and analyze the extent of CSR activities undertaken and funds spent by selected nationalized and private banks in India, Maharashtra, and Pune.
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25

Singh, M. K., and Anil Thakur. "The Problem of NPA of Nationalized Commercial Banks and its Impact on Financial Performance of Banks." Voice of Intellectual Man- An International Journal 8, no. 1 (2018): 149. http://dx.doi.org/10.5958/2319-4308.2018.00013.0.

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26

M. Karthikeyan, M. Karthikeyan, and Dr P. Sivakami Dr. P. Sivakami. "A Study on The Impact of Nationalized Banks on Economic Development Using Cramel Model." Global Journal For Research Analysis 3, no. 2 (June 15, 2012): 19–21. http://dx.doi.org/10.15373/22778160/february2014/7.

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27

Wanniarachchige, Manjula Kumara, and Yasushi Suzuki. "How Does Ownership Affect Bank Performance?-The Case Of Indian Commercial Banks." International Business & Economics Research Journal (IBER) 10, no. 3 (March 14, 2011): 71. http://dx.doi.org/10.19030/iber.v10i3.4103.

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Financial system reforms in recent decades have significantly reshaped the Indian commercial banking system. Despite substantial changes in the ownership and structure of Indian Banking system, fewer reliable studies have been conducted to empirically investigate the effect of ownership on various performance dimensions. Drawing upon experiences of Indian commercial banks during 2002-2009, this study analyzes how state-owned, nationalized and domestic private banks are behind foreign banks, using data envelopment analysis together with three supplementary measures of performance. The findings suggest that the performance of domestic banks has not yet reached the level of foreign banks in terms of both cost and revenue efficiencies. Surprisingly, domestic private banks are the least efficient in the market. Though foreign banks outperform domestic counterparts in multiple aspects, their contribution for spreading banking services beyond metropolitan cities by establishing new branches is trivial and thus they make the least contribution to countrys financial deepening.
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28

Dawson, Georgia, and Kate Apostolova. "Banks as Claimants in Investment Arbitration." Asian International Arbitration Journal 16, Issue 2 (November 1, 2020): 93–112. http://dx.doi.org/10.54648/aiaj2020017.

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Historically, banks have tended to prefer litigation over arbitration for their disputes. However, in recent years, banks have increasingly been using international arbitration instead, particularly when doing transactions in Asia and in emerging markets. The 2018 Queen Mary International Arbitration Survey also concluded that financial institutions, including banks, and their counsel are ‘contemplating arbitration with much greater interest than ever before’. In addition to using international commercial arbitration more often, banks have increasing sought to benefit from treaty-based international investment arbitration. The protections afforded in investment treaties mitigate some of the key risks banks face when investing abroad, such as having their investment nationalized or being subjected to unfair investigations. This article focuses on banks as claimants in treaty-based investment arbitrations, a subject not addressed in commentaries. It examines the publicly available investment arbitration awards in cases brought by banks against States and sets out to identify some key trends and themes. banks, investment arbitration, jurisdiction, investor, investment, fair and equitable treatment, expropriation
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Airin Ara, Umme Hanna, and Eliza Haque. "Asset Liability Mismatch- An Empirical study on nationalized commercial banks in Bangladesh." Asian Business Review 4, no. 2 (February 26, 2015): 11. http://dx.doi.org/10.18034/abr.v4i2.269.

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30

Ara, Umme Hanna Airin, and Eliza Haque. "Asset Liability Mismatch- An Empirical study on nationalized commercial banks in Bangladesh." Asian Business Review 4, no. 2 (2014): 55–63. http://dx.doi.org/10.18034/abr.v4i2.74.

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31

Uppal, R. K. "Global Crisis: Problems and Prospects for Indian Banking Industry." Journal of Economics and Behavioral Studies 2, no. 4 (April 15, 2011): 171–76. http://dx.doi.org/10.22610/jebs.v2i4.234.

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The present paper analyses the efficiency of all the bank groups in the post- banking sector reforms era. Time period of the study is related to second post-banking sector reforms (1999-2000 to 2005-06). This period has been chosen taking into consideration the following factors; On the basis of some parameters of efficiency i.e. profitability per employee, per branch, business per employee, per branch and expenses per employee and per branch, the paper concludes that efficiency of all the bank groups has increased in the second post-banking reforms period but these banking sector reforms are more beneficial for new private sector banks and foreign banks. At the end, paper suggests some measures for the improvement of efficiency of Indian nationalized banks.
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32

Chowdhury, Leena Afroz Mostofa. "A Review on Integration of Balanced Scorecard and Intellectual Capital for Performance Evaluation of Banks: A New Measurement Framework." Journal of Business and Technology (Dhaka) 10, no. 2 (August 25, 2016): 81–95. http://dx.doi.org/10.3329/jbt.v10i2.29469.

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In this age of innovation and globalization, interest in research on measuring and analyzing intellectual capital (IC) and determining its impact on business performance is on the rise. This study is intended to review the literature concerning the effects of implementing the Balance Scorecard (BSC) on the organizational performance of banks, with the Intellectual Capital (IC) enhancement being the mediator. Based on the literature a new comprehensive performance measurement framework for banks has been proposed. This framework can be validated through further research by integrating the interaction between BSC and IC components in the context of Bangladeshi banks by examining different banking environment i.e. nationalized, private commercial, foreign commercial and Islamic banks, as the literature shows strong deviation in measurement models depending on the nature of business.Journal of Business and Technology (Dhaka) Vol.10(2) 2015; 81-95
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33

Chaudhary, Priyanka, and Radha Krishan Lodhwal. "An analytical study of organizational role stress (ORS) in employees of nationalized banks." Journal of Management Development 36, no. 5 (June 12, 2017): 671–80. http://dx.doi.org/10.1108/jmd-09-2015-0137.

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Purpose The purpose of this paper is to analyze the organizational role stress (ORS) in employees of Allahabad Bank posted at Guwahati city serving at scale 1 and above up to the deputy general manager (DGM). Design/methodology/approach This study was carried out at different branches of Allahabad Bank located in the city of Guwahati, Assam. The respondents included assistant managers and DGM. The sampling technique used for data collection was non-probability sampling; the method used was convenience sampling. This study is exploratory as well as descriptive in nature. A questionnaire was distributed and collected personally by the researcher. Findings After an extensive literature review, it was the belief of the researchers that the employees of Allahabad Bank could be experiencing the effects of stress. On using the tools (mean, ANOVA, Correlation) on the dimensions of stress and demographic factors, the results were almost identical. Research limitations/implications In the banking industry, every constituent of the occupational stress can be studied more thoroughly. More insight into the factors of stress can be brought into the spotlight through more research work. Academicians may shed light on new factors that are creating stress, but still remain unidentified. Practical implications This study can be extensively used in fields other than the banking industry such as hospitality, healthcare, insurance, etc. Stress gives rise to physical problems and health problems. It may also lead to psychological, behavioral and organizational problems. Stress adversely affects the productivity of the organization as employees experiencing stress may not perform up to their capability and according to the requirements of the organization. Awareness among people of stress and the reasons for its occurrence is a must to keep them healthy, happy and competitive. Originality/value This research is based on primary data collected from Udai Pareek’s ORS scale. The target sample was scale 1-5 employees of Allahabad Bank posted at Guwahati city. The literature review information and the work of other researchers are supported by due reference.
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Mahapatra, Jyotirmaya, and Dinesh Kumar. "OCTAPACE Human Resource Development Culture Impact on Bank Performance." International Journal of Risk and Contingency Management 3, no. 3 (July 2014): 42–54. http://dx.doi.org/10.4018/ijrcm.2014070103.

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Initiation of economic reforms in India overwhelmed the large banks starting in 1991. Liberlaisation, privatisation, and globalisation, along with foreign direct investment exposed Indian banks to operational and credit risks. To overcome these risks, the banks have upgraded their financial, technological, and Human Resource Development (HRD) processes. The case study organization was one of the nationalized banks in India that lost its supremacy, slipping in rank from first to eighth. During the last decade, this bank adopted several HRD practices to create a strong OCTAPACE culture. As a result, the bank won several HRD awards over 10 years. This study critically reviews that bank as a single case study. Data were collected from 153 employees of the case study bank (all had completed at least 10 years of service). The focus was to examine if the OCTAPACE culture had impacted performance. The findings were that the OCTAPACE culture improved and the bank increased its financial performance without experiencing credit risk.
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35

Banu, Mst Hasna, Aditi Sonia Aishi, and Taposh Kumar Neogy. "An Evaluation on CSR Expenditures and Its Relationship with Financial Performance Variables of the Nationalized Commercial Banks (NCBs) in Bangladesh." Global Disclosure of Economics and Business 8, no. 1 (June 30, 2019): 7–19. http://dx.doi.org/10.18034/gdeb.v8i1.94.

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At present corporate social responsibility (CSR) has become an important tool due to contribute the sustainable economic development by ensuring the different benefits for the stakeholders. Corporate social responsibility (CSR) expenditures are extending accepted issue for economic development in competitive business world. The study examines the corporate social responsibility (CSR) expenditures and its relationship with financial performance variables of the sample banks between the years 2012 to 2016 with the use of secondary data. Findings from the analysis display that the sample banks have contributed in the different activities under corporate social responsibility (CSR) program but the contributions were not sufficient over the study period. The study revealed that the corporate social responsibility (CSR) expenditures of the sample banks have shown increasing and decreasing tendency during the study period. The study also revealed that there is no significant influence of financial performance variables on corporate social responsibility (CSR) expenditures of the sample banks over the study period.
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36

Khan, Arifuzzaman, and Sandip Sarker. "Attitudes of Business Students Towards Career In Central Bank, Private Commercial Banks & Nationalized Commercial Banks; A Study on Bangladesh." International Journal of Managing Value and Supply Chains 4, no. 4 (December 31, 2013): 43–56. http://dx.doi.org/10.5121/ijmvsc.2013.4404.

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37

D, Suhas, and H. N. Ramesh. "Customers’ eyeshot on Information Technology services in the Banking Industry – A Synoptic View." Restaurant Business 118, no. 10 (October 11, 2019): 557–62. http://dx.doi.org/10.26643/rb.v118i10.9574.

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Globalization has made banks to use Information Technology in offering banking services to customers, and which made customers in creating high expectations in banking services through electronic mode. Electronic banking services are now considered a new delivery channel for banks in India and which made customers access banking services easily and quickly. The transformation of traditional banking to modern banking is started by using Automatic Teller Machines, Bill Payments, E-Fund Transfer and so on. This made customers easy to do banking activitieseven in their homes and offices at any time. The success of E-banking is largely depended on banker’s commitment and participation of the functioning at all stages and customer acceptance. In this view, the present work has made an attempt to study the customer’s perception of electronic banking services. The survey was conducted to 70 customers of nationalized banks in India. The data has been analyzed using percentages and chi-square tests to ascertain the results of the study.
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Abad González, Julio, and Cristina Gutiérrez López. "Evaluación de la solvencia bancaria: Un modelo basado en las pruebas de resistencia de la banca española." Studies of Applied Economics 32, no. 2 (March 4, 2020): 593. http://dx.doi.org/10.25115/eea.v32i2.3225.

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Spanish financial system is involved in a restructuring and refinancing process and, in 2012, credit institutions have been submitted to a stress test in order to check their solvency and resilience against increasingly worse economic conditions.This study aims to predict those stress test results measured in terms of tier 1 capital by means of multiple regression where indicators are obtained from the financial statements.The results show that autonomy ratio (equity /debt) has a strong predictive capability, although the model should also consider the outlier status of the nationalized banks.
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39

Hanumantha Rao, P. "Impact of Ownership Pattern on the Profitability of the Nationalized Public Sector Banks in India." PES Business Review 11, no. 2 (December 1, 2016): 11. http://dx.doi.org/10.21842/pes/2016/v11/i2/140729.

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40

Ramesh, S. "Customer Satisfaction on Services of Lakshmi Vilas Bank and Nationalized Banks in Tiruchengode:A Comparative Study." Parikalpana: KIIT Journal of Management 12, no. 2 (December 1, 2016): 1. http://dx.doi.org/10.23862/kiit-parikalpana/2016/v12/i2/132927.

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41

Mahi Uddin, Md, Mohammad Aktaruzzaman Khan, and Nadia Farhana. "BANKING SERVICES AND CUSTOMER PERCEPTION IN SOME SELECTED COMMERCIAL BANKS IN BANGLADESH: A COMPARATIVE PERSPECTIVE." Indonesian Management and Accounting Research 13, no. 1 (January 2, 2014): 1. http://dx.doi.org/10.25105/imar.v13i1.1160.

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The banking system is facing challenges with stiff competition and advancement of technology. It becomes imperative for service providers to meet or exceed the target customers' satisfaction with quality of services expected by them. Hence, the present study attempted to study customers' perception of quality of services (both transactions-based and IT-enabled) in terms of its constituent factors and IT adoption in public, private, and foreign commercial banks in this E-age. The present investigation was planned with the objective to assess the extent of use of services especially the IT-enabled services in these banks and to analyze the constituent factors affecting customer satisfaction with the quality of services. The study area was Dhaka, the capital city of Bangladesh. Simple random sampling was used for selection of sample branches. The study reveals that check deposition and check clearance are the most popular banking <p>services among the customers of all sample banks. The customers of nationalized banks were not satisfied with the employee behavior and infrastructure while respondents of private and foreign commercial banks were not satisfied with high charges, accessibility and communication. A small number of respondents were using IT-enabled services other than ATM, and a few respondents made complain against their respective banks. Keywords : Transaction-based banking services, IT-enabled banking services, Customer satisfaction, Service quality</p>
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42

Raman, K. J., and A. Marcus. "Information Technology and Banking Sector With Reference to Customer Satisfaction." Ushus - Journal of Business Management 6, no. 2 (June 5, 2007): 1–17. http://dx.doi.org/10.12725/ujbm.11.1.

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Raman and Marcus (2007) have studied the impact of Automation in Public sector Banks as per the reflections of bank customers and bank officials belong to Chennai region. Marcus (2006) studied the public sector banks with special reference to selected branches in Chennai city and the perception of customers due to inception of Information Technology in the banking sector. Customers vary in their perception on information technology. In reality, customers are not against for automation and IT inception. The main concern for them is the delay in transaction due to technical snag and the increased cost of operation due to automation. Most of the customers have accounts in the private sector banks and they are well informed about the new development and up gradation that is happening in those banks. The customers believe that crores of money is being spent by the banks in the name of developing software, training the staff in IT and in providing better ambience to keep abreast with the private banks, but the ultimate outcome of which is not noteworthy.The present study is based on the reflections of 674 bank customers of the public sector banks who have various types of bank accounts in the branches of Chennai city. Branches of public sector banks in Chennai city, consisting of 19 nationalized banks and State Bank of India with its 7 Associates were covered in the process. A wide range of customers through various domains of banking operations have been studied to identify their overall perception.
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43

Paul, M. John, and S. Muthumani. "CRM – A force for Service Innovation in Indian banking Industry with reference to new generation Banks in Chennai." Restaurant Business 118, no. 3 (March 12, 2019): 153–57. http://dx.doi.org/10.26643/rb.v118i3.7638.

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Our Indian financial industry is giving chances to advancements even with constant endeavors at improving budgetary administrations through the innovative improvement in present day field independent of nationalized and modernized banks in India. The greatest test of banks is that gauge the need of clients and edges the administration advancement effectively. The financial segment has been developing at a quick level in India and tested with client desires, mechanical change and changing the method of activities. The advanced Technology has been assuming a crucial job in the colossal improvement of banking administrations .In the new decade of Banks were encountered a continued development by broadening their client system and client relationship the executives for contending others in the worldwide condition. These mind blowing innovational developments are a motor for animating the improvements and keep up the client reinforcement because of accomplishment. This successful CRM practices is playing as a determined of changing client need s into item and administration advancement by quickening the financial business. The dissemination of data from the dependable client would give more proposal to acquire the advancements quality administration process. The paper is meant to discover the impact and significance of administration developments in banks by the predominance CRM rehearses and the wellsprings of data that brings colossal changes by a compelling administration advancements and greatness conveyance in the new age banks.
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44

Rana, Al Mosharrafa. "Relative consequences due to absence of corporate governance in nationalized and private commercial banks in Bangladesh." Journal of Economics and International Finance 7, no. 2 (February 28, 2015): 42–50. http://dx.doi.org/10.5897/jeif2014.0633.

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45

Islam, Md Touhidul, and Md Tareq Hasan. "Corporate Social Responsibility of Commercial Bank in Bangladesh: A Comparative Study on Nationalized and Private Banks." Asian Business Review 6, no. 1 (2016): 25–34. http://dx.doi.org/10.18034/abr.v6i1.23.

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46

Islam, Md Touhidul, and Md Tareq Hasan. "Corporate Social Responsibility of Commercial Bank in Bangladesh: A Comparative Study on Nationalized and Private Banks." Asian Business Review 6, no. 1 (February 20, 2016): 25. http://dx.doi.org/10.18034/abr.v6i1.780.

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47

Valibeigi, Mehrdad. "Banking and Credit Rationing Under the Islamic Republic of Iran." Iranian Studies 25, no. 3-4 (1992): 51–65. http://dx.doi.org/10.1017/s0021086200015711.

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Since the Iranian revolution of 1979, the Iranian banking system and practices have changed significantly. Shortly after the revolution, according to a decree by the Revolutionary Council, banks and insurance companies were nationalized. In 1980 and 1982 legislation was passed to convert all banking practices to Islamic interest-free banking. Despite such significant developments in the Iranian banking system, this area of research has not been given its due attention by the scholars in the field. It is the purpose of this study to describe the process of post-revolutionary change in the Iranian banking system and outline the new trends in credit rationing practices after the revolution.It will be argued here that the Islamization of the banking system did not result in the so-called abolition of interest from the financial system; in practice the banking system continues to pay interest—now called “profit“—to savings account depositors, and standard interest-bearing financial contracts continue to be utilized by the banks under new Islamic terms.
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48

Sahoo, Biresh K., and Dieter Gstach. "Scale Economies in Indian Commercial Banking Sector." International Journal of Information Systems and Social Change 2, no. 4 (October 2011): 13–30. http://dx.doi.org/10.4018/jissc.2011100102.

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Two alternative estimation models, i.e., a translog cost function and data envelopment analysis (DEA) based on a cost model are compared and contrasted in revealing scale economies in the Indian commercial banking sector. The empirical results indicate that while the translog cost model exhibits increasing returns to scale for all the ownership groups, the DEA model reveals economies of scale only for foreign banks, diseconomies of scale for nationalized banks, and both economies and diseconomies of scale for private banks. The divergence of the results obtained from these two estimation models should concern model builders. From an empirical perspective the definition of scale economies through a constant input mix is very restrictive. The DEA cost model is much more flexible in this respect: It neither requires the restrictive assumptions that the unit factor prices are always available with certainty, nor that these prices are exogenous to the firms. However, the very volatile nature of the banking industry might question the validity of the empirical estimates in this deterministic setting. Therefore, further research is required to examine the bank performance behavior using both SFA and chance constrained DEA for the comparison in a stochastic setting.
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49

Szunke, Aleksandra. "Changes in monetary policy after the crisis - towards preventing banking sector instability." Corporate Ownership and Control 11, no. 3 (2014): 470–76. http://dx.doi.org/10.22495/cocv11i3conf2p8.

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The instability of the banking sector has become the subject of wider scientific research during the global financial crisis. The financial crisis of the first decade of the twenty-first century began in the U.S. subprime mortgage market and quickly spread to the whole banking sector in the United States as well as in many countries of the global economy. Among five major American investment banks - Lehman Brothers went bankrupt, Bear Stearns and Merrill Lynch were taken over by other banks, and Goldman Sachs and Morgan Stanley were transformed into commercial banks, which were covered by the supervision and regulations of the central bank - the Federal Reserve System. The consequences of the global financial crisis also affected British banks, including The Royal Bank of Scotland, Lloyds Bank, Halifax, Abbey Bank, Barclays Bank and NBC Bank. In Iceland, during the global financial crisis which affected the Icelandic banking sector, three largest banks: Glitnir Bank, Landsbanki and Kauphting were nationalized, which means that the control was taken over by their government. It has caused, that reflections and scientific research on financial stability were replaced by the study of instability in particular in relation to the banking sector. The main aim of the study is to identify the general framework of the response system of central banks on the phenomenon of banking sector instability, in the context of preventing it in a long term. Current - the traditional system proved to be ineffective, because it did not prevent the spread of the factors that led to the destabilization of the banking market
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50

Sarker, Sandip. "Attitudes of customers towards the financial institutions-A comparison between private commercial banks and nationalized commercial banks in Bangladesh with implications of Fishbein model." International Journal of Managing Value and Supply Chains 3, no. 4 (December 31, 2012): 13–25. http://dx.doi.org/10.5121/ijmvsc.2012.3402.

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