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Journal articles on the topic 'Newark Public Library. Business Library'

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1

Palmegiano, E. M. "The Newark Public Library." American Journalism 11, no. 4 (1994): 362–64. http://dx.doi.org/10.1080/08821127.1994.10731667.

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2

Shannon, Nancy. "The COM Catalog at Newark Public Library." Journal of Education for Library and Information Science 28, no. 4 (1988): 274. http://dx.doi.org/10.2307/40323692.

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3

Dane, William J. "John Cotton Dana: a contemporary appraisal of his contributions and lasting influence on the library and museum worlds 60 years after his death." Art Libraries Journal 15, no. 2 (1990): 5–9. http://dx.doi.org/10.1017/s0307472200006684.

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John Cotton Dana, who died in 1929, had been Librarian of the Newark Public Library since 1902. Among many other achievements, he was responsible for the development of remarkable art collections in the Library, including a collection of prints, and of a Picture Collection of visual images; the programme of art exhibitions he organised in the Library led to the founding of the Newark Museum. The collections Dana initiated continued to grow after his death, guided by his inspiration: they are of regional and even national importance and, via library networking, serve the whole state of New Jers
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4

Vătavu, Bogdan. "The library business." Revista Română de Biblioteconomie și Știința Informării = Romanian Journal of Library and Information Science 20, no. 2 (2025): 18–34. https://doi.org/10.26660/rrbsi.2024.20.2.03.

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In this article I investigate the way free market ideology permeated the public space of the library. Employing concepts borrowed from critical theory (such as the central concept of commodification) and from the field of critical information literacy, I attempt to outline the manner in which the free market has impacted the public library, from the privatization of management and outsourcing, to more subtle forms of commodification such as the push for information, entertainment and consumerism, to the detriment of knowledge, education and citizenship. I conclude the article by summarizing so
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5

Robb, George. "Propaganda, Censorship, and Book Drives: The Newark Public Library in World War I." New Jersey Studies: An Interdisciplinary Journal 5, no. 1 (2019): 101. http://dx.doi.org/10.14713/njs.v5i1.150.

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This article examines the activities of the Newark Public Library during World War I as a means of highlighting the significant role American libraries played in promoting the nation’s war effort. During the war public libraries were usually the most important information centers in their communities. They distributed books, pamphlets, and posters in support of a wide range of government initiatives, they organized war-related exhibits and classes, and they collected vast amounts of reading material for libraries at military camps. Newark’s chief librarians, John Cotton Dana and Beatrice Winse
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6

Labaree, Robert V. "The Aurora Public Library Business Resource Center:." Journal of Business & Finance Librarianship 1, no. 3 (1992): 19–35. http://dx.doi.org/10.1300/j109v01n03_03.

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7

Anne Craft, Mary. "Public library business ventures ‐ risks, rubs and revenue." Bottom Line 11, no. 4 (1998): 140–45. http://dx.doi.org/10.1108/08880459810241787.

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8

Ogrizek, Mateja. "Lokacija splošne knjižnice." Knjižnica: revija za področje bibliotekarstva in informacijske znanosti 68, no. 1 (2024): 95–119. http://dx.doi.org/10.55741/knj.68.1.6.

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Purpose: The paper discusses the significance and effects of the location of a public library on its use and on the environment in which it operates. The research was con­ducted as a case study of Pobrežje Library, a branch of Maribor Public Library, after relocation to a shopping centre. Methodology/approach: To assess the impact on library use after relocation, we ana­lysed statistical data from the Cobiss3/Izpisi segment of library automation system. Through a content analysis of semi-structured interviews with the head of Pobrežje Library and with representatives of seven business entities
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9

Waters, Richard, and Murray S. Martin. "PUBLIC LIBRARY WORK BENEFITS SURVEY." Bottom Line 6, no. 1 (1993): 34–36. http://dx.doi.org/10.1108/eb025363.

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10

Hallberg, Anette, and Katarina Sipos‐Zackrisson. "Improvements of public library service quality." TQM Journal 22, no. 1 (2010): 89–100. http://dx.doi.org/10.1108/17542731011009649.

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11

Gallimore, Alec. "Marketing a public sector business library: developing a strategy." Journal of librarianship 20, no. 4 (1988): 235–54. http://dx.doi.org/10.1177/096100068802000401.

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12

Borowski, Emily. "Eugenics in New Jersey: How the New Jersey State Village for Epileptics Perpetuated Eugenics throughout the State." New Jersey Studies: An Interdisciplinary Journal 8, no. 1 (2022): 260–318. http://dx.doi.org/10.14713/njs.v8i1.269.

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The Paul A. Stellhorn Undergraduate Paper in New Jersey History Award was established in 2004 to honor Paul A. Stellhorn (1947-2001), a distinguished historian and public servant who worked for the New Jersey Historical Commission, the New Jersey Committee (now Council) for the Humanities, and the Newark Public Library. The Award’s sponsors are the New Jersey Studies Academic Alliance; the New Jersey Historical Commission, New Jersey Department of State; Special Collections and University Archives, Rutgers University Libraries; and the New Jersey Caucus of the Mid-Atlantic Regional Archives Co
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13

Haym, Ilene. "AUTOMATION OF A SUBURBAN PUBLIC LIBRARY." Bottom Line 5, no. 2 (1992): 9–12. http://dx.doi.org/10.1108/eb025325.

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14

Beckett, Edith K. "Influences on New Jersey public library budget requests." Bottom Line 29, no. 2 (2016): 86–96. http://dx.doi.org/10.1108/bl-02-2016-0011.

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Purpose This research study aims to examine influences on the public library funding decision from the perspectives of New Jersey mayors and public library directors. Design/methodology/approach Content analysis was used to explore statements of 84 public library directors and 45 mayors about what was most/least effective in a recent library budget request. Findings Although they may differ on the relative importance of a specific concept, the public library directors and mayors in this study have high levels of agreement about what information is important in the budget decision process. Rese
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15

Balasubramanian, P. "A Study on the Extension Activities of the District Central Library, Tirunelveli, Tamil Nadu." Asian Journal of Information Science and Technology 2, no. 2 (2012): 1–3. http://dx.doi.org/10.51983/ajist-2012.2.2.54.

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A Public library can play an important role in helping different sectors of the community. It can also help farmers to improve production. It can enable business men to improve business projects. A public library can helps the Children, a love for reading, which can lead to formation of reading habits at an early age. Hence the topic “A study on the extension activities of the District Central Library, Tirunelveli” has been chosen for special study. The study is based on both primary and secondary data. Simple statistical tools such as averages, percentages, tables and diagrams have been used
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16

Koizumi, Masanori, and Michael M. Widdersheim. "Surpassing the business model: a public sphere approach to public library management." Library Review 65, no. 6/7 (2016): 404–19. http://dx.doi.org/10.1108/lr-11-2015-0111.

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Purpose The purpose of this paper is to compare the characteristics of the public sphere with those of a shared value approach and better understand the value that public libraries can offer to management theory. Design/methodology/approach This paper uses two methods. First, this study uses a systematic literature review to identify sources relevant to shared value and the public sphere in public libraries. Next, this study uses comparative theoretical analysis using data gathered from the systematic review to analyse the two theories. Findings This study successfully describes the similariti
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17

Mullins, John, and Margaret Linehan. "Desired qualities of public library leaders." Leadership & Organization Development Journal 27, no. 2 (2006): 133–43. http://dx.doi.org/10.1108/01437730610646633.

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18

Massis, Bruce E. "The business of the library is service." Information and Learning Science 118, no. 7/8 (2017): 447–50. http://dx.doi.org/10.1108/ils-06-2017-0059.

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Purpose The purpose of this paper is to suggest that today’s libraries function using business practices in its management of the library to ensure that its service-based mission is respected. Design/methodology/approach Literature review and commentary on this topic that has been addressed by professionals, researchers and practitioners. Findings Libraries have learned from business the importance of using not only the business practice of using a vigorous level of data-driven decision-making, but data-driven reporting as well to a public that expects a higher level of scrutiny, clarity and p
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19

Michnik, Katarina. "Public libraries digital services and sustainability issues." Bottom Line 28, no. 1/2 (2015): 34–43. http://dx.doi.org/10.1108/bl-12-2014-0034.

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Purpose – The purpose of this paper is to study how Swedish local politicians perceive the impact of public library digital services on public libraries and to discuss how this can affect the sustainable development of public libraries. Design/methodology/approach – Empirical data were collected through semi-structured interviews with local politicians from 19 different Swedish municipalities. Data were treated to qualitative content analysis and discussed based on the concept of sustainable organization. Findings – According to local politicians, public library digital services may affect pub
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20

Niedźwiecka-Ambroziak, Julita. "Wpływ wykorzystania dotacji ministerialnych i funduszy unijnych na kształtowanie się zbiorów w bibliotece uczelni niepublicznej na przykładzie biblioteki Wyższej Szkoły Bankowej w Toruniu." Studia o Książce i Informacji (dawniej: Bibliotekoznawstwo) 35 (July 12, 2017): 47–63. http://dx.doi.org/10.19195/2300-7729.35.3.

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The impact of ministerial grants and EU fundson the library of a non-public higher education institution as seen in the Library of the WSB University of ToruńThe article presents an outline of the legal basis of the operation of non-public higher education institutions and their place in the Polish education system. This is the background for the author’s analysis of the library and information systems of business schools that are part of the TEB SA group. The author focuses on extrabudgetary forms of expanding the library of anon-public univer­sity through the use of ministerial and EU grants
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21

Huang, Jianjun. "Research on Library Business Management Based on Big Data." Journal of Smart Cities 5, no. 1 (2020): 9–11. http://dx.doi.org/10.26789/jsc.2020.01.004.

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In the era of big data, information technology has been effectively applied in the development of various industries, and library business management is no exception, which provides more quality library services for the people. In the process of the development of public libraries, the management departments need to give full play to the role of big data, note the major data analysis service, integrate this service with social networks, strengthen the management of library business, train the librarians' ability of data analysis, and further promote the development of libraries.
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22

Sannio, Simone. ""Censor It Out": The Missing Chapters of Operation Shylock." Philip Roth Studies 20, no. 1 (2024): 98–120. http://dx.doi.org/10.1353/prs.2024.a926188.

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Abstract: This essay considers how specific instances of censorship and self-censorship may have influenced Roth's choice of a "missing chapter" as a powerful ending for Operation Shylock: A Confession (1993). By drawing from recently disclosed archive material at the Philip Roth Personal Library, I provide evidence of the author responding to the contemporary debate over free speech and reconstruct how his references to recent occurrences of textual suppression shaped his "unfinished" novel. I focus primarily on three sources that Roth read for research during the composition of Operation Shy
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23

Mikheeva, Galina V. "V. E. Bank – an employee of the Imperial Public Library." Vestnik of Saint Petersburg State University of Culture, no. 3 (60) (2024): 138–44. http://dx.doi.org/10.30725/2619-0303-2024-3-138-144.

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Vladimir Emmanuilovich Bank is one of those librarians whose names are associated with grandiose projects for the restructuring of the country’s library business in the 1920s–1930s. organization of reference and bibliographic services in the largest scientific libraries, creation of the first union catalogs and organization of higher library education in Russia. For the first time, using archival material, the activities of V. E. Bank in the pre-revolutionary period of his work in the Imperial Public Library, which became the basis for his many further fruitful endeavors, are examined in detai
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24

Hepworth, Mark. "Implementing an Information Policy to Build a Future for Singapore." Alexandria: The Journal of National and International Library and Information Issues 8, no. 3 (1996): 205–14. http://dx.doi.org/10.1177/095574909600800306.

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Singapore has been taking various steps to develop its information resources since the publication of the Library 2000 report in 1994, which was preceded by the IT2000 plan in 1991. Libraries have been officially recognized as an integral part of the country's information infrastructure. A National Library Board was set up in 1996, to develop national and public library services and to spearhead collaboration with other government agencies in promoting access to information. A clearer distinction is being made between National Library services and public library services, both of which have be
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25

Hall, Richard B. "Libris DESIGN and financing public library buildings." Bottom Line 17, no. 1 (2004): 20–27. http://dx.doi.org/10.1108/08880450410519665.

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26

Clark, Philip M. "A Viable MIS: DeKalb County Public Library." Bottom Line 7, no. 1 (1993): 30–31. http://dx.doi.org/10.1108/eb025402.

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27

Ounanian, Allison, and Karol Bartlett. "Upstairs, downstairs: public service initiatives at Baker Library." Business Information Review 14, no. 2 (1997): 89–95. http://dx.doi.org/10.1177/0266382974236309.

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28

Ramsaur, Winona. "A History of the Mint Hill, NC Library." North Carolina Libraries 68, no. 2 (2011): 18. https://doi.org/10.3776/ncl.v68i2.309.

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The establishment and growth of branch public libraries say much about the need people have for library service, not just big downtown business and research libraries but more intimate local libraries closer to where people live. Branch public libraries are not just downtown libraries writ small but important local institutions and meeting places with their own ethos, purpose and community support. Mint Hill is a small town within the Charlotte metropolitan area served by a branch of the Public Library of Charlotte & Mecklenburg County. The history of the Mint Hill Library can be set withi
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29

Elkjær, Michael, Henriette Haugaard, Jonas Råbjerg, and Benjamin Trads. "Future business models of the library – An actor-based case study at Aarhus Urban Mediaspace." Proceedings of Pragmatic Constructivism 4, no. 2 (2015): 21–31. http://dx.doi.org/10.7146/propracon.v4i2.20932.

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Given the changes in the environment, customer demands, and alternative media portals, public libraries are starting to rethink their business models. The purpose of this study is to investigate how business models for public libraries can look in the future. Using pragmatic constructivism as a paradigm, this paper investigates the research question through a case study of the Urban Media space Aarhus (Aarhus Library) with additional comparable data from Aarhus State Library. The empirical data has been collected through interviews with the administrative director of the citizen service center
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Scott Armstrong, J. "Naive vs. sophisticated methods of forecasting public library circulations." International Journal of Forecasting 2, no. 1 (1986): 115. http://dx.doi.org/10.1016/0169-2070(86)90034-8.

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31

Franks, Janet Elaine, and Carol Johns. "Entrepreneur assistance & economic development in Florida libraries." Reference Services Review 43, no. 3 (2015): 400–418. http://dx.doi.org/10.1108/rsr-03-2015-0014.

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Purpose – The purpose of this paper was to identify essential resources that entrepreneurs need; to determine which resources and services are available at public libraries in two Florida counties; and to suggest additional ways for public libraries to increase their value and visibility among the business community. Design/methodology/approach – Information was gathered using structured and open-ended questions, using the Qualtrics survey technology provider, to obtain both quantitative and qualitative responses. Library administrators were contacted to identify relevant library staff to part
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Li, Xin. "Library as incubating space for innovations: practices, trends and skill sets." Library Management 27, no. 6/7 (2006): 370–78. http://dx.doi.org/10.1108/01435120610702369.

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PurposeThe purpose of this paper is to discuss library transformation and creative approaches in public services.Design/methodology/approachUsing classic business concept and drawing on Cornell University service examples, changing customer demands and library's ability to innovate and respond to customers are assessed. The critical skills needed for library to remain competitive are outlined.FindingsIn order for libraries to remain relevant to their customers, they must follow the fundamental rule of business, that is, to supply what is demanded by their market. Library staff skills and libra
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Witkowski, Mary K. "Sources for business and labor history in the Bridgeport Public Library." Labor History 31, no. 1-2 (1990): 44–47. http://dx.doi.org/10.1080/00236569000890071.

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34

Dunlap, Kate. "Small Business and the Public Library: Strategies for a Successful Partnership." Technical Services Quarterly 29, no. 4 (2012): 356–58. http://dx.doi.org/10.1080/07317131.2012.705763.

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35

NAKAMURA, Masahiko, Hiroki OGAWA, Atsuko SHIRAYAMA, and Junko KANAI. "THE BUSINESS CONTINUITY OF PUBLIC LIBRARY UNDER THE COVID-19 EPIDEMIC." AIJ Journal of Technology and Design 30, no. 75 (2024): 873–78. http://dx.doi.org/10.3130/aijt.30.873.

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36

Macdonald, Anne Therese. "Dedicated business centers in public libraries." Reference Services Review 43, no. 3 (2015): 344–68. http://dx.doi.org/10.1108/rsr-02-2015-0007.

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Purpose – The purpose of this study is to determine whether or not a dedicated business center within a public library acts as a key success factor in a public library’s services to the community entrepreneur. Design/methodology/approach – A questionnaire survey was sent to 88 public libraries with dedicated business centers, and posted to BRASS-L and BUSLIB-L, for input from public libraries without business centers. Interviews with three survey respondents and one local city official followed. Findings – Fifty-seven per cent of all respondents felt that a dedicated business center is very es
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Jablonski, Jon. "Private vs. Public: Entrepreneurial Library Services for Children in China." Children and Libraries 16, no. 2 (2018): 27. http://dx.doi.org/10.5860/cal.16.2.27.

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At 8:30 on a cold November Sunday morning in 2014, I met Echo Liu in southern Beijing, an hour’s drive away, far from the renovated alleyways and Forbidden City of the city center.Echo and a handful of helpers were busy preparing her children’s library, a library that she owns and operates as a private business, for a 9 a.m. storytime and craft activity that would feature a foreign visitor.
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Astuti, Titin, and Manik Sunuantari. "IMPROVING COMMUNITY READING INTEREST THROUGH THE ESTABLISHMENT OF PUBLIC LIBRARY IN SUSUKAN VILLAGE OF PARAKAN JATI, BOJONGGEDE DISTRICT, BOGOR REGENCY, WEST JAVA." ICCD 1, no. 1 (2018): 295–98. http://dx.doi.org/10.33068/iccd.vol1.iss1.45.

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This service activity for society with title ‘Upgrading reading society’s interest with build public library in Susukan Village, District Bojong Gede, Bogor city. Will be held for 10 years by collaborate with two mitra, Karang Taruna Teenager, and women in RT 03 RW 05, Susukan Village. Mitra condition with amount of densely populated environment and middle down economic living, and dont have a public library, made this service as solution. Upgrading teenager karang taruna skill with this service go to make them as a manager and library staff, and then for women go to be a motivator and feedbac
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39

Secor, John R., and David A. Swords. "In Search of a New Library-Vendor Business Model." Journal of Library Administration 31, no. 2 (2000): 93–99. http://dx.doi.org/10.1300/j111v31n02_09.

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40

McDonough, Kristin. "The Science, Industry and Business Library of the New York Public Library: A High-Technology Research Centre for High-Volume Public Use." Alexandria: The Journal of National and International Library and Information Issues 10, no. 1 (1998): 39–62. http://dx.doi.org/10.1177/095574909801000103.

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In 1996, its centenary year, the New York Public Library opened its Science, Industry and Business Library (SIBL) in a former department store in mid-town Manhattan, occupying 160,000 square feet of usable floor space. The building, which has received six awards, is designed to be both attractive and highly functional. The $100 million project was funded by a combination of private and government funds. The concept is of a specialized high technology research centre with unparallelled older and current print collections (1.2 million books and serials) and access to electronic resources, which
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41

van den Berg, Marc. "National Library of the Netherlands on Transformation." Bibliothek Forschung und Praxis 42, no. 3 (2018): 425–28. http://dx.doi.org/10.1515/bfp-2018-0065.

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AbstractAfter a short introduction to the Koninklijke Bibliotheek (KB), the article deals with the question, why The National Library of The Netherlands (KB) needed to transform. Major challenges are discussed: e.g. new roles for KB in the public library domain and the more general transformation towards a digital business. Next, the article describes strategy: how to transform, following both internal and external drivers? At the end a short overview of current status and results are given.
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42

Zhou, Kun, and Chun Nian Liu. "A Study on Key Technologies of Digital Library Information Service and their Application Prospect in China." Advanced Materials Research 129-131 (August 2010): 759–63. http://dx.doi.org/10.4028/www.scientific.net/amr.129-131.759.

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Studies on digital library information service and the key technologies have both recently witnessed significant progress while still remains some open problems on how to apply the key technology in the digital library. Therefore there is an indisputable value in analyzing the superior and difference of key technologies used in the digital library information service. This paper introduces the main organizations and business contents of the digital library, the key technology of digital library information service, the analysis on key technologies and efficiency of digital library information
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43

Stumpf, Frances F. "Centralized cataloging and processing for public library consortia." Bottom Line 16, no. 3 (2003): 93–99. http://dx.doi.org/10.1108/08880450310488003.

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Skelly, Lara, Christine Stilwell, and Peter G. Underwood. "Correlations between the economy and public library use." Bottom Line 28, no. 1/2 (2015): 26–33. http://dx.doi.org/10.1108/bl-12-2014-0032.

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Purpose – The purpose of this paper is to explore the relationship between different aspects of public library use with elements of economic growth and development. Design/methodology/approach – Statistical correlations were performed to uncover statistically significant relationships. Findings – Relationships are not uniform: strongly positive relationships exist between education and visits, circulation and library programmes, savings and visits and circulation and programmes, and a strongly negative relationship exists between health and circulation. Research limitations/implications – Only
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Michalak, Russell S., and Monica D. T. Rysavy. "Twelve years later." Reference Services Review 46, no. 1 (2018): 42–68. http://dx.doi.org/10.1108/rsr-05-2017-0014.

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Purpose The purpose of this paper is to use Song’s 2004 survey to assess this institution’s international business students’ perceptions and expectations of library services to improve the quality of services provided. Design/methodology/approach The authors of this study deployed Song’s 2004 survey, with his permission, to 775 international undergraduate and graduate students enrolled in the Fall 2016 semester using the online survey tool Qualtrics. Findings The current study compared Song’s 2004 survey results (n = 143) with the researchers’ results (n = 149). The response rate of the curren
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Payne, Alexandria, and John Curtis. "StatBase: library statistics made easy." Library Hi Tech 32, no. 3 (2014): 546–59. http://dx.doi.org/10.1108/lht-04-2014-0031.

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Purpose – The purpose of this paper is to detail a Library open source software (OSS) development project resulting in the launch of StatBase, a statistical gathering and data visualization tool, so that organizations can adopt a locally managed alternative to costly data aggregation tools. Design/methodology/approach – This case study is based on a literature review, Agile development framework, and user experience modeling. The software solution features a Joomla framework with contributed modules and open source architecture. Findings – This case study demonstrates the creation and practica
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Widiarti, Dian, Rizka Gabriella Sandy, Deswita Putri Damayanti, Hafisah Sucita Putri, and Kholifah Yuliyanti. "PENGUKURAN KINERJA SISTEM INFORMASI PERPUSTAKAAN KABUPATEN SITUBONDO DENGAN PENDEKATAN IT BALANCED SCORECARD." Growth 22, no. 2 (2025): 420. https://doi.org/10.36841/growth-journal.v22i2.6033.

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Situbondo Regency Library is one of the public service places that has a crucial role in providing access to the public to obtain information and literacy. As part of an effort to improve the quality of service, this library has implemented an information system to support its activities. This study aims to assess the effectiveness of the information system at the Situbondo Regency Library using the IT Balanced Scorecard (IT BSC) approach. IT BSC is a method that evaluates information technology performance from four main perspectives, namely contribution to business, user focus, operational c
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Graham, Sean. "The Origins of Centenary Collegiate Institute: A Story of Industrialization, Wealth, and Natural Resources." New Jersey Studies: An Interdisciplinary Journal 7, no. 1 (2021): 226–49. http://dx.doi.org/10.14713/njs.v7i1.234.

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The Paul A. Stellhorn Undergraduate Paper in New Jersey History Award was established in 2004 to honor Paul A. Stellhorn (1947-2001), a distinguished historian and public servant who worked for the New Jersey Historical Commission, the New Jersey Committee (now Council) for the Humanities, and the Newark Public Library. The Stellhorn Awards consist of a framed certificate and a modest cash award, presented at the New Jersey Historical Commission’s Annual Conference. The Award’s sponsors are the New Jersey Studies Academic Alliance; the New Jersey Historical Commission, New Jersey Department of
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Ong, Vayne. "Springwood Avenue Rising: Race, Leisure, and Decline in the 1970 Asbury Park Uprising." New Jersey Studies: An Interdisciplinary Journal 7, no. 1 (2021): 250–329. http://dx.doi.org/10.14713/njs.v7i1.235.

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The Paul A. Stellhorn Undergraduate Paper in New Jersey History Award was established in 2004 to honor Paul A. Stellhorn (1947-2001), a distinguished historian and public servant who worked for the New Jersey Historical Commission, the New Jersey Committee (now Council) for the Humanities, and the Newark Public Library. The Stellhorn Awards consist of a framed certificate and a modest cash award, presented at the New Jersey Historical Commission’s Annual Conference. The Award’s sponsors are the New Jersey Studies Academic Alliance; the New Jersey Historical Commission, New Jersey Department of
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Wakimoto, Diana K. "Public Library Clients Prefer Formal Classes for Initial Training on Library’s Online Resources and Informal, On-Demand Assistance for Further Training." Evidence Based Library and Information Practice 7, no. 1 (2012): 105. http://dx.doi.org/10.18438/b8090v.

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Abstract
 
 Objective – To discover public library clients’ needs and preferences for modes of training on the use of the Internet and the libraries’ online resources and to apply these findings to improve training offered by public library staff. 
 
 Design – Multiple exploratory case study. 
 
 Setting – Two public libraries in New South Wales, Australia: a regional library (Mudgee Branch of the Mid-Western Regional Council Library Service) and a metropolitan library (Marrickville Central Library).
 
 Subjects – A total of 24 public library clients. Th
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