Academic literature on the topic 'Non-financial performance measures'

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Journal articles on the topic "Non-financial performance measures"

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Fullerton, Rosemary R., and William F. Wempe. "Lean manufacturing, non‐financial performance measures, and financial performance." International Journal of Operations & Production Management 29, no. 3 (2009): 214–40. http://dx.doi.org/10.1108/01443570910938970.

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Low, Jonathan, and Tony Siesfeld. "Measures that matter: Non‐financial performance." Strategy & Leadership 26, no. 2 (1998): 24–38. http://dx.doi.org/10.1108/eb054615.

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Kumar, Nripendra, and Kunal K. Ganguly. "Non-financial e-procurement performance measures." International Journal of Productivity and Performance Management 70, no. 1 (2020): 41–64. http://dx.doi.org/10.1108/ijppm-07-2019-0353.

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PurposeThe purpose of this research paper is to identify the non-financial e-procurement performance measures and find out whether these non-financial performance measures are leading indicator of impact on firm financial performance by adoption of e-procurement in terms of reduction in production cost.Design/methodology/approachThe research model has been tested with the data collected from target procurement professionals in India. Structural equation modelling has been used for testing conceptual model hypotheses including mediation. The phantom model approach for testing multiple mediators
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Slehat, Nimer, Munther Alnimer, and Sinan Abbadi. "Incremental Information Content of Financial and Non-Financial Performance Measures." Dirasat : Administrative Sciences 40, no. 1 (2013): 144–61. http://dx.doi.org/10.12816/0000639.

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Dossi, Andrea, and Lorenzo Patelli. "You Learn From What You Measure: Financial and Non-financial Performance Measures in Multinational Companies." Long Range Planning 43, no. 4 (2010): 498–526. http://dx.doi.org/10.1016/j.lrp.2010.01.002.

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Hussain, Mostaque, A. Gunasekaran, and Mazhar M. Islam. "Implications of non‐financial performance measures in Finnish banks." Managerial Auditing Journal 17, no. 8 (2002): 452–63. http://dx.doi.org/10.1108/02686900210444798.

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Cumby, Judy, and Joan Conrod. "Non‐financial performance measures in the Canadian biotechnology industry." Journal of Intellectual Capital 2, no. 3 (2001): 261–72. http://dx.doi.org/10.1108/14691930110400001.

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The limitations of financial metrics in assessing performance in the new economy generate demand for non‐financial measures appropriate for evaluation of shareholder value creation. The suitability of non‐financial measures for external reporting continues to be explored by professional accountants, capital market regulators, and academics. Investigates research developments and their applicability to the biotechnology industry. Examines the externally published information of public Canadian biotechnology companies with a view to the development of measures appropriate for evaluating corporat
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Hussain, Mostaque, and A. Gunasekaran. "Non‐financial management accounting measures in Finnish financial institutions." European Business Review 14, no. 3 (2002): 210–29. http://dx.doi.org/10.1108/09555340210427094.

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The importance of the role of management accounting (MA) in measuring emerging non‐financial performance (NFP) is increasing, especially in the service sector. However, there are a number of studies concerning NFP measures, but comparatively little is known about non‐financial MA measures in services and almost nothing in banks/financial institutions (BFI). Taking into consideration the need for studying MA practices in measuring emerging NFP in the service industry, an attempt has been made in this paper to investigate the practice of MA in NFP measurement in Finnish BFI. Several factors have
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Kumar Dahal, Rewan. "Customer performance and non-financial organizational performance of the Nepalese cellular telecommunications industry." Problems and Perspectives in Management 19, no. 2 (2021): 132–44. http://dx.doi.org/10.21511/ppm.19(2).2021.11.

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The study assessed a product or service by customers that met their needs and aspirations. It sought to examine the influence of non-financial customer performance (CP) measures on non-financial organizational performance (NFOP) in the Nepalese cellular telecommunications industry (NCTI). Using a structured questionnaire survey instrument, it employed a descriptive research approach. This study’s population included all the global system for mobile (GSM) customers of Nepal Telecom (NT) and Ncell. The sample comprised 385 customers delineated through non-probability sampling techniques. The stu
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Krishnan, Anbalagan, and Ravindran Ramasamy. "The key financial and non-financial performance measures of manufacturing firms in Malaysia." International Journal of Managerial and Financial Accounting 3, no. 4 (2011): 403. http://dx.doi.org/10.1504/ijmfa.2011.043336.

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Dissertations / Theses on the topic "Non-financial performance measures"

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Fujieki, Patrick B. "The Balanced Scorecard: A Look at Financial & Non-Financial Measures." Scholarship @ Claremont, 2014. http://scholarship.claremont.edu/cmc_theses/889.

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This paper introduces Robert Kaplan’s model of the balanced scorecard and the financial and non-financial measures that make up the model. It looks into the effectiveness of using both financial and non-financial measures to help measure the performance of a company. Once done with that, I look at possible areas of deficiencies within the balanced scorecard. The main purpose of this paper is to discover shortcomings of the balanced scorecard and attempt to find solutions to those problems, and by doing so helping others looking to implement a balanced scorecard of their own. This study does fi
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Hasselström, Markus, David Luotonen, and Joakim Johansson. "Performance Measurement : A study of financial and non-financial measures in two logistics oriented companies." Thesis, Jönköping University, JIBS, Business Administration, 2008. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-1273.

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<p>The purpose of this Bachelor Thesis is to study performance measurement within two lo-gistics companies and how they balance financial and non-financial performance measures.</p><p>The study takes a qualitative approach to find out how, and also why the two selected logis-tics companies handle performance measurement the way they do. Current discussions on the topic of performance measurement involve whether smaller companies can benefit from measuring non-financial aspects of its business and develop measurement systems such as the Balance Scorecard, or whether this is a waste of a small c
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Monkhouse, Elaine. "The use of non-financial performance measures in small and medium sized enterprises." Thesis, Leeds Beckett University, 1995. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.261190.

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Simerly, Melloney C. Ph D. "CEO Characteristics and the Choice of Using Non-Financial Performance Measures in Compensation Contracts." VCU Scholars Compass, 2015. http://scholarscompass.vcu.edu/etd/3693.

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This study examines how CEO characteristics influence the decision to use non-financial performance measures (NFPM) in compensation contracts. Specifically, I examine the CEO characteristics: gender, age, tenure, risk-aversion, overconfidence, and sensitivity of wealth. Using trait theory and the extant literature examining NFPM, females, age, tenure, and risk-aversion are expected to be positively associated with the use of NFPM while competing hypotheses are presented for overconfidence and sensitivity of wealth. Employing a two-way fixed effects method, controlling for fixed effects at the
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Mühlbacher, Jürgen, Tom Siebenaler, and Ulrike Würflingsdobler. "The Rise of Non-financial performance Measures in Annual Reports. An Analysis of ATX-listed Companies." Faculty of Business and Management of Brno University of Technology, 2016. http://epub.wu.ac.at/6342/1/338%2D1496%2D1%2DPB.pdf.

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Purpose of the article: In the past, annual reports only included financial measures. More recently, this shareholder value approach has been criticized of leading to a strategic short-term orientation. Consequently, the use of strategic performance measurement systems (SPMSs), namely the Balanced Scorecard (BSC), is proposed to communicate non-financial measures to investors and stakeholders. Besides the distribution of critical information, the disclosure of non-financial measures should strengthen the employees' commitment to the long-term strategy. The purpose of the article is thus t
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Medori, G. M. D. "Establishment of non-financial performance measures in medium to large-sized manufacturing organisations consistent with world class manufacturing objectives." Thesis, Coventry University, 1998. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.245299.

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Mjongwana, Andile. "The use of non-financial performance measures by small and medium enterprises operating in the hotel industry, in the Cape Metropole." Thesis, Cape Peninsula University of Technology, 2018. http://hdl.handle.net/20.500.11838/2648.

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Thesis (MTech (Cost and Management Accounting))--Cape Peninsula University of Technology, 2018.<br>Small and Medium Enterprises (SMEs) operating in the hotel industry in South Africa are perceived to be failing/underperforming partly due to their reluctance to use Non-Financial Performance Measures (NFPMs). The main purpose of this study was to determine the extent to which SMEs in the hotel industry use three categories of NFPMs, namely; customer oriented, internal business process as well as learning and innovation, for running their businesses. This objective requires quantitative data to d
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Dias, Ana Margarida Silva. "A relação entre medidas não financeiras e a performance das empresas : o caso da satisfação dos colaboradores e dos clientes." Master's thesis, Instituto Superior de Economia e Gestão, 2016. http://hdl.handle.net/10400.5/13141.

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Mestrado em Contabilidade, Fiscalidade e Finanças Empresariais<br>Este estudo analisa a relação entre medidas não financeiras e a performance financeira das empresas. Mais especificamente, tem como objetivos determinar se medidas não financeiras relacionadas com a satisfação dos clientes e com a satisfação dos colaboradores então associadas à rendibilidade das organizações. É ainda pretendido perceber se existe uma relação imediata ou se as medidas não financeiras em estudo têm um efeito positivo na rendibilidade apenas em períodos seguintes. O estudo é composto por uma amostra de 335 empresas
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Barreira, António Maria Furtado de Antas. "Instrumentos de avaliação de desempenho estratégico : um estudo na indústria hoteleira." Master's thesis, Instituto Superior de Economia e Gestão, 2011. http://hdl.handle.net/10400.5/4401.

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Mestrado em Ciências Empresariais<br>A realização de constantes avaliações do desempenho estratégico e os ajustamentos às estratégias são, cada vez mais, um factor chave do sucesso das empresas. O recurso a sistemas de avaliação de desempenho estratégico torna-se então fundamental uma vez que estes disponibilizam uma ferramenta de controlo do processo estratégico. Devido à crescente preocupação por parte das organizações com os activos intangíveis, foi então necessário recorrer a sistemas de avaliação actuais, que considerem medidas não financeiras de desempenho. Alguns desses sistemas mais co
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Van, Heerden Petrus Marthinus Stephanus. "Estimating efficiency of a South African bank using data envelopment analysis / by P.M.S. van Heerden." Thesis, North-West University, 2007. http://hdl.handle.net/10394/1854.

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The greater competition and concentration in South Africa's financial sector has put South African banks under more constraints and led to questioning of their present performance. With a greater demand for financial services and more complains about the low quality of financial services and charges being too high, there has been increasing debate about how efficient South African banks really are. This study discusses performance evaluation, the traditional financial and non-financial measures used, and their limitations. The concept of bank efficiency is also briefly discussed, including sc
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Books on the topic "Non-financial performance measures"

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Gandhi, Shailesh. Performance measurement in non-profit organisations: An evaluation of financial and non-financial measures. Institute of Rural Management, 2004.

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Limited, Company Reporting, ed. Company reporting frontiers: Non-financial performance measures and revenue investment in company annual reports : a study. Company Reporting, 1992.

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Book chapters on the topic "Non-financial performance measures"

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Raucci, Domenico, Lara Tarquinio, Daniela Rupo, and Salvatore Loprevite. "Non-financial Performance Indicators: The Power of Measures to Operationalize the Law." In Sustainability and Law. Springer International Publishing, 2020. http://dx.doi.org/10.1007/978-3-030-42630-9_15.

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"Non-financial performance measures." In Managing Performance. Routledge, 2013. http://dx.doi.org/10.4324/9780080914725-11.

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"Non-financial performance measures." In Budgeting for Better Performance. Routledge, 2007. http://dx.doi.org/10.4324/9780080472157-23.

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"Non-financial performance measures." In Management Accounting. Routledge, 2013. http://dx.doi.org/10.4324/9780080938943-19.

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Roberts, Michael L., Bruce R. Neumann, and Eric Cauvin. "Individual Performance Measures: Effects of Experience on Preference for Financial or Non-Financial Measures." In Advances in Management Accounting. Emerald Publishing Limited, 2017. http://dx.doi.org/10.1108/s1474-787120170000028007.

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Cordaro, Francesco, Alain Desdoigts, Justus von Geibler, and Claudia Senik. "Measuring Non-Financial Forms of Capital." In Putting Purpose Into Practice. Oxford University Press, 2021. http://dx.doi.org/10.1093/oso/9780198870708.003.0010.

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Chapter 10 turns to the measurement of performance in delivering corporate and ecosystem purposes. The metrics are designed to capture the pain points in the ecosystem that need to be addressed and the success of the intervention in addressing them. This requires measures of non-financial as well as financial performance. The chapter provides an overview of measurements of non-financial forms of capital: natural, human, and social. In examining natural capital, it contrasts input measures that record the amount of natural resources that are used in the production process and output measures that examine the impact of the inputs on products, emissions, waste, etc. It notes that measuring inputs is in general more straightforward than outputs and it therefore argues that natural capital metrics should be constructed around inputs rather than outputs.
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Grover, Neha. "Performance Measurement." In Innovative Solutions for Implementing Global Supply Chains in Emerging Markets. IGI Global, 2016. http://dx.doi.org/10.4018/978-1-4666-9795-9.ch015.

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The purpose of this chapter is to study what supply chain managers of a retail supply chain measure. In other words aim here to identify the key indicators for measuring retail supply chain performance. A qualitative approach is adopted. Published literature from refereed journals on supply chain performance measurement has been considered. Besides the need for organizations to adopt a holistic approach, firms remain focused on traditional financial measures (gross profit margin, Interest coverage, and debt and equity ratios). The chapter identifies key indicators for performance measurement and classifies them into four major categories: transport optimization, information technology optimization, inventory optimization and resource optimization. These key indicators are arranged precisely for retail industry. From a supply chain perspective, the non financial measures such as on-time delivery, training of employees, warehouse layout, etc. are also important aspects of measuring supply chain performance. Further research can be carried out to validate the relevance and applicability of identified indicators. The study can be further conducted to measure the interrelationships between the KPIs and their impact on financial performance of the firm. In this chapter the author attempts to identify the performance indicators specifically for retail supply chain. The identified measures are further categorized based on its operations.
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Cescon, Franco. "The Impact of AMT Firm Characteristics on Innovative Costing Techniques and Non-Financial Measures of Performance." In Performance Measurement and Management Control: Global Issues. Emerald Group Publishing Limited, 2012. http://dx.doi.org/10.1108/s1479-3512(2012)0000025007.

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Ivankovič, Gordana, and Mateja Jerman. "PERFORMANCE MEASUREMENT SYSTEM: A BENCHMARKING SYSTEM OF THE SLOVENE AND CROATIAN HOTELS." In 5th International Thematic Monograph: Modern Management Tools and Economy of Tourism Sector in Present Era. Association of Economists and Managers of the Balkans; Faculty of Tourism and Hospitality, Ohrid, North Macedonia, 2020. http://dx.doi.org/10.31410/tmt.2020.317.

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The paper presents a performance measurement system that was developed with the aim to provide a useful benchmarking tool for Slovene and Croatian hotels. Financial results of Slovene and Croatian hotels show that there is room for improvements. That is why the necessity to develop a performance measurement system emerged. The paper presents the development process of this performance measurement system and the theoretical background of selected measures that are included in the system. This system includes both financial and non-financial indicators of performance. Financial indicators are based on USALI standards for the lodging industry, while non-financial indicators were developed based on a literature review. Non-financial indicators include information about guests, employees, and corporate social responsibility. The presented performance measurement system enables hotels to analyse their financial performance on a daily level, while non-financial indicators can be evaluated on a monthly and annual basis.
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Smith, Alan D. "Operational Strategies Associated with RFID Applications in Healthcare Systems." In RFID Technology Integration for Business Performance Improvement. IGI Global, 2015. http://dx.doi.org/10.4018/978-1-4666-6308-4.ch010.

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An effective information system is essential for a business or industry to be successful in today's highly competitive market. Perhaps the most compelling case for RFID-embedded technologies in the healthcare field has been increased efficiency in supply chain performance measurements, which generally consist of financial and non-financial indicators. Many research studies have assumed that these efficiency measures are transferrable in the medical services field. Such optimism is fuelled by the expectations that such supply chain measures will result in equally impressive results in the healthcare field. Although this transfer may be somewhat flawed and imperfectly applied, research has verified certain elements of operational optimism. There are still a number of technical, ethical, and legal issues or hurdles that surround RFID applications in the healthcare industry that must be successfully overcome. However, few can successfully argue against freeing hospital staff from the routine duties associated with traditional inventory so that they may be free to serve patients. With recent governmental regulations and the concern for increased access to universal medical care and its astronomical costs, these issues need to be addressed.
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Conference papers on the topic "Non-financial performance measures"

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Jancovicova Bognarova, Kristina. "THE EFFECT OF FINANCIAL AND NON-FINANCIAL PERFORMANCE MEASURES ON MANAGERIAL BEHAVIOR." In 2nd International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2015. Stef92 Technology, 2015. http://dx.doi.org/10.5593/sgemsocial2015/b22/s6.057.

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Skrinjar, Rok, Mojca Indihar Stemberger, and Tomislav Hernaus. "The Impact of Business Process Orientation on Organizational Performance." In InSITE 2007: Informing Science + IT Education Conference. Informing Science Institute, 2007. http://dx.doi.org/10.28945/3150.

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The extensive literature on business process management suggests that organizations can enhance their overall performance by adopting a process view of business. It has been shown in previous studies that the companies which have reached higher business process maturity level consistently outperform those that have not reached them. The paper presents the results of the empirical research that confirms the impact of business process orientation on organizational performance in transition economy by using structural equation modeling. The link is even stronger than in the original investigation
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Vyšniauskas, Povilas, and Viktorija Stasytytė. "The Analysis of Mutual Funds’ Performance in Lithuanian Financial Market." In Contemporary Issues in Business, Management and Education. Vilnius Gediminas Technical University, 2017. http://dx.doi.org/10.3846/cbme.2017.063.

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This Article examines performance of mutual funds, which are available for Lithuanian investors in Lithuanian financial market to invest in. Lithuanian mutual funds market is very new comparing with the global financial markets. Majority of mutual funds in Lithuania are imported by Scandinavian banks as well as internationally managed, only few mutual funds are managed in Lithuania. The analysis includes Lithuanian and non-Lithuanian mutual funds in Lithuanian financial market. Period from 2008 to 2016 is analysed in order to get significant results. This study aims to analyse the performances
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Wang Hua-bing. "Notice of Retraction: A Survey study on the use of non-financial performance measures in the scheme of divisional managers' incentive contracts." In Business Management and Electronic Information. 2011 International Conference on Business Management and Electronic Information (BMEI 2011). IEEE, 2011. http://dx.doi.org/10.1109/icbmei.2011.5917945.

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Sharp, J. V., G. Ersdal, and D. Galbraith. "Development of Key Performance Indicators for Offshore Structural Integrity." In ASME 2008 27th International Conference on Offshore Mechanics and Arctic Engineering. ASMEDC, 2008. http://dx.doi.org/10.1115/omae2008-57203.

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Key performance indicators (KPIs) are widely used to assess performance against targets, whether these be technical, environmental or financial. Offshore KPIs are used by both duty holders and regulators to assess the reliability of equipment and systems, often they relate to safety systems and the regulator’s interest relates to such systems. The most obvious KPIs include number of fatalities, fatal accident rate, lost time injury frequency and total recordable incident rate, as well as hydrocarbon release incident rates associated with maintaining safety. Many of the “non-headline” KPIs rela
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Kaml, Barraq, and Mohamed Ibrahim. "Propose a method to find performance measures in the fuzzy queuing system." In 3rd International Conference on Administrative & Financial Sciences. Cihan University - Erbil, 2021. http://dx.doi.org/10.24086/afs2020/paper.349.

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This paper proposes a new method whose application based on properties of the prime numbers of fuzzy Delphi method and Dong, Shah and Wong (DSW) algorithm. Algorithm’s work depends on the 𝛂-cut representation of the fuzzy sets, to determine the lower and upper limits of fuzzy values. These values can be identified ​​via adopting the triangular numbers of the Delphi fuzzy method. This paper adopts fuzzy queuing systems with a limited capacity, also derives the membership functions of performance measures of fuzzy queuing systems when values of the arrival and service times are fluctuate. To tes
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Kayode, B., F. Al-Tarrah, and G. Hursan. "Methodology for Static and Dynamic Modeling of Hydrocarbon Systems Having Sharp Viscosity Gradient." In International Petroleum Technology Conference. IPTC, 2021. http://dx.doi.org/10.2523/iptc-21184-ms.

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Abstract This paper describes a methodology for delineating tar surface, incorporating it into a geological model, and the process for numerical modeling of oil viscosity variation with depth above the tar surface. The methodology integrates well log data and compositional fluid analysis to develop a mathematical model that mimics the oil's property variation with depth. While there are a good number of reservoirs that fit this description globally, there is a knowledge gap in literature regarding best practices for dealing with the peculiar challenges of such reservoirs. These challenges incl
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