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1

Nyathi, Daina. "Evaluation of poverty alleviation strategies implemented by non-governmental organisations (NGOs) in Zimbabwe: a case of Binga rural district." Thesis, University of Fort Hare, 2012. http://hdl.handle.net/10353/507.

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The problem this research seeks to address is about the ineffectiveness of NGOs’ strategies implemented in the rural areas of Binga District in Zimbabwe. The research has been basically influenced by personal concerns which I believe have influenced the selection of the research problem. My main concern is the deepening of poverty in Binga District. Lack of infrastructure like roads, shortage of schools leading to high illiteracy levels, shortage of clinics and hospitals, lack of clean water, high unemployment levels are the indicators of poverty in Binga. Country wide, the district is regarded as one of the poorest districts. The purpose of this study was to evaluate the effectiveness of the poverty alleviation strategies implemented by NGOs in the rural areas of Zimbabwe specifically in Binga. Today there are more than fifteen NGOs that operate in Binga and they specialise in different areas ranging from food distribution, education, agriculture, conservation and advocacy. What matters most is that despite the number of NGOs operating in Binga, poverty is still intensifying and widening. Through the research, it was found that most NGOs’ strategies in Binga focus on relief than developmental aid. Also when addressing poverty, NGOs use the trickle down approach than the bottom up approach. Moreover, the strategies implemented in Binga do not address the needs of the poor. The political instability in Zimbabwe is also believed to be a serious stumbling block to the operation of NGOs in Binga and the rest of the country. Finally, the research recommends NGOs to use the participatory approach as well as the sustainable livelihoods approach in dealing with poverty. Again, NGOs need to monitor and evaluate their projects because most of their projects are not monitored and evaluated properly. Above all the NGOs’ strategies for alleviating poverty need to be reviewed.
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2

Knight, Kayla Christine. "Development NGOs : understanding participatory methods, accountability and effectiveness of World Vision in Zimbabwe with specific reference to Umzingwane District." Thesis, Rhodes University, 2014. http://hdl.handle.net/10962/d1013135.

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Non-governmental Organizations (NGOs) have occupied a prominent role in the development of rural Zimbabwe since the time of its independence in 1980. NGO work in Zimbabwe currently takes place within the context of a tense and fluid political climate, an economy struggling to recover from crisis, international skepticism toward long-term donor investment in development, and global expectations about the methodologies and accountability measures carried out in intervention-based development work. In the light of the participatory methodologies and empowerment-based development frameworks that dominate the current global expectations for work within the NGO sector, this thesis focuses on the work of one particular NGO working in Zimbabwe, namely, World Vision. The main objective of the thesis is to understand and explain the participatory methods, accountability and effectiveness of World Vision in Zimbabwe (with particular reference to Umzingwane District) and, in doing so, to deepen the theoretical understanding of NGOs as constituting a particular organizational form. World Vision is a large-scale international NGO that has a pronounced presence in Zimbabwe and it is specifically active in Umzingwane District in Matabeleland South Province. The thesis argues that NGOs exist within a complex and tense condition entailing continuous responses to pressures from donors and states that structure their survival. Ultimately, in maneuvering through such pressures, NGOs tend to choose directions which best enable their own sustainability, often at the cost of the deep participatory forms that may heighten the legitimacy of their roles. World Vision Zimbabwe responds to donor trends, national and local expectations of the state and its own organizational expectations by building local government capacity in order to maintain the longevity and measureable outputs of its projects. In doing so, it redefines the concept of participation in pursuing efficient and practical approaches to ‘getting things done’. This compromises deep participatory methodologies and, in essence, alters the practices involved in participatory forms in order to maintain World Vision’s own organizational sustainability and presence in Zimbabwe.
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Tagarirofa, Jacob. "Assessing community participation in rural development projects: A case study of CARE Zimbabwe's Small Dams Rehabilitation Project (SDRP) in Mushagashe." University of the Western Cape, 2011. http://hdl.handle.net/11394/5358.

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Magister Artium (Development Studies) - MA(DVS)<br>The study sought to evaluate the challenges and opportunities for effective community participation in rural development projects in Zimbabwe through one case-study, and in turn to test the credibility of the popularized supposition that almost all contemporary development efforts characteristically embrace local participation. This matters as public participation is widely assumed to be an essential ingredient for the fruition of rural development efforts. The case examined was to achieve this aim. The research made use of quantitative and qualitative research methodologies in which various data gathering instruments were used. Among them were unstructured interviews, focus group discussions and questionnaires. The discussion and analysis of data was enabled by the use of People-Centered Development (PCD) as a conceptual framework. Among other findings, a key insight of the research was that the level of community participation in this case is not only minimal, but it is also top down. This has much to do with the negative perceptions by facilitating agents of local people as passive recipients of externally crafted models of development and other factors such as the power dynamics within and between the community and other stakeholders. The research also found out other obstacles that militate against effective participation such as preferential treatment of other tribal groups by the facilitating agent, intra group conflicts and bureaucratic and political influence. Based on these findings, and consistent with the wider literature, a key recommendation of the research is that the nature of community engagement should be based on the principle of equal partnership among all stakeholders as this would encourage full cooperation and thus effective participation.
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4

Helliker, Kirk David. "A sociological analysis of intermediary non-governmental organizations and land reform in contemporary Zimbabwe." Thesis, Rhodes University, 2007. http://hdl.handle.net/10962/d1003091.

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The thesis offers an original sociological understanding of intermediary Non-Governmental Organizations (NGOs) in the modern world. This is pursued through a study of NGOs and land reform in contemporary Zimbabwe. The prevailing literature on NGOs is marked by a sociological behaviourism that analyses NGOs in terms of external relations and the object-subject dualism. This behaviourism has both ‘structuralist’ and ‘empiricist’ trends that lead to instrumentalist and functionalist forms of argumentation. The thesis details an alternative conceptual corpus that draws upon the epistemological and theoretical insights of Marx and Weber. The epistemological reasoning of Marx involves processes of deconstruction and reconstruction. This entails conceptualizing NGOs as social forms that embody contradictory relations and, for analytical purposes, the thesis privileges the contradiction between ‘the global’ and ‘the local’. In this regard, it speaks about processes of ‘glocalization’ and ‘glocal modernities’ in which NGOs become immersed. The social field of NGOs is marked by ambiguities and tensions, and NGOs seek to ‘negotiate’ and manoeuvre their way through this field by a variety of organizational practices. Understanding these practices necessitates studying NGOs ‘from within’ and drawing specifically on Weber’s notion of ‘meaning’. These practices often entail activities that stabilize and simplify the world and work of NGOs, and this involves NGOs in prioritizing their own organizational sustainability. In handling the tension between ‘the global’ and ‘the local’, NGOs also tend to privilege global trajectories over local initiatives. The thesis illustrates these points in relation to the work of intermediary NGOs in Zimbabwe over the past ten years. Since the year 2000, a radical restructuring of agrarian relations has occurred, and this has been based upon the massive redistribution of land. In this respect, local empowering initiatives have dramatically asserted themselves against globalizing trajectories. These changes have posed serious challenges to ‘land’ NGOs, that is, NGOs involved in land reform either as advocates for reform or as rural development NGOs. The thesis shows how a range of diverse ‘land’ NGOs has ‘handled’ the heightened contradictions in their social field in ways that maintain their organizational coherence and integrity.
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5

Saungweme, Maxwell. "Factors influencing financial sustainability of local NGOs : the case of Zimbabwe." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/97293.

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Thesis (MDF)--Stellenbosch University, 2014.<br>ENGLISH ABSTRACT: Local non-governmental organisations play an important role in the development processes of Zimbabwe. However, they face an uncertain future, as they depend on volatile external donor funding which leaves them financially unsustainable. This research sought to determine whether local non-governmental organisations in Zimbabwe were sustainable, and to analyse the main factors that influenced their financial sustainability. Through a mixed methods research design including literature review, secondary data analysis and a survey using a structured questionnaire, this research revealed that local non-governmental organisations in Zimbabwe were financially unsustainable. A regression analysis was employed to determine the relationships between the different factors and financial sustainability. The research focused on four factors of financial sustainability of local non-governmental organisations: sound financial management practices, income diversification, own income generation, and good donor relationship management practices. Data used for the research was from 2009 to 2013. The survey of 52 local non-governmental organisations spread throughout Zimbabwe provided primary data for the research. The research confirmed findings of others that local non-governmental organisations in Zimbabwe were not financially sustainable and depended on external donor funds. The research revealed that most local non-governmental organisations were funded entirely by external donors, had no reserve funds, were not generating own income, and depended on average on about three donors. This meant that if the external donors pulled out these organisations would cease operations. The research revealed that on average donor dependency ratios for Zimbabwean non-governmental organisations were above 93 percent, while survival ratios were very low with 22 days being the maximum. These results meant that if external donors completely pulled out their funding, local non-governmental organisations would operate for at most 22 days before closing down. The research also revealed that most local non-governmental organisations in Zimbabwe were not leveraging their assets to generate income, and most were not engaged in own income generating activities while their funding sources were not diversified enough to be regarded sustainable. The government of Zimbabwe was not funding local non-governmental organisations and local donors were scant. The regression analysis ascertained that sound financial management practices had the largest influence on financial sustainability of local non-governmental organisations in Zimbabwe, followed by income diversification, then own income generation and good donor relationship management. The research recommends that international donors should provide local non-governmental organisations with some unrestricted income to support start-up of social entrepreneurship activities and small businesses to ensure the financial sustainability of the programmes they fund. The government of Zimbabwe must view local non-governmental organisations as partners that complement its work and are therefore deserving of government funding. Non-governmental organisations need to change their mind-set, start social entrepreneurship and small business activities, and refrain from just seeing external donors as their main source of funding. Networks of non-governmental organisations must fundraise to train and enhance the capacity of their member organisations in running social enterprises and small businesses, and hire staff with expertise in running profit-making activities to complement their non-profit work.
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6

Gwarinda, Shungu Agnes. "An analysis of the role of Non-Govermental Organisations in the social welfare policy process: a case study of Zimbabwe." Thesis, Nelson Mandela Metropolitan University, 2013. http://hdl.handle.net/10948/6606.

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This study is an interpretive analysis of the roles of NGOs in the social policy process, using the case of postcolonial Zimbabwe. Assessing the period between 2000 and 2010 and the prevailing unique socio-economic and geopolitical crisis, the study engages the major contextual factors influencing evolution of NGOs and their engagement in the policy process. It focuses on the conceptual and state – civil society contestations on the legitimacy of NGO’s as well as an assessment of their impact on the social policy process. NGOs in Zimbabwe have played two major and two minor roles in the social policy process as identified in the study in terms of their prominence and impact on the policy process. That is: policy implementer role complementing state social policy provision, democratisation to pluralism the social policy arena as the major roles; educational role to developing interventions for better social policy and watchdog role monitoring government and other state institutions in meeting the social policy needs of citizens. The thesis argues that analysis of NGOs is embedded in understanding the role of the state and dialectical relationship between state and civil society. Using a neo-Marxist perspective and social democratic approach to the role of the state in social policy, the theoretical generalisations of the study are that NGOs have a legitimate role to play in the social policy process. However, this is defined by the nature and role of the state itself as central driving agent in social policy. Therefore, the roles NGOs are not exclusive in themselves but are anchored within the contextual framework and its definition of societal spheres within it. The thesis established the evolution of the NGO sector in Zimbabwe, its impact on the social, political landscape and argues that the democratisation agenda in Zimbabwe requires a political solution embedded in a transformative state as the panacea for building a redistributive and participatory social policy agenda that engages with non-state actors, NGOs included within a developmental framework. Conclusively, the thesis proposes a theoretical distinction between NGOs as service oriented entities and CSOs as forums for associational life and civic engagement.
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7

Garutsa, Tendayi C. "The role of non-governmental organisations in addressing the needs of orphans and vulnerable children in Marondera district, Zimbabwe." Thesis, University of Fort Hare, 2012. http://hdl.handle.net/10353/491.

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The diminishing provision of services by the state, coupled with the escalating numbers of Orphans and Vulnerable Children in Zimbabwe, represents a crucial concern for Non-Governmental Organisations. The socio-economic and political crisis in Zimbabwe has created a vacuum for social service provision. In this gap, Non-Governmental Organisations have stepped in as alternatives playing a critical and positive role in caring for Orphans and Vulnerable Children. Notwithstanding the generally valid critique of the imperialist role of Non-Governmental Organisations as agents of multi-lateral institutions and dominant western governments, the repressive despotism and the consequent socio-economic crisis in Zimbabwe has necessitated that Save the Children play a prominent role in caring for Orphans and Vulnerable Children. This study builds upon fieldwork undertaken in the Marondera district in Zimbabwe. This fieldwork was conducted amongst children who have been left orphaned and vulnerable because of various reasons, and investigates the interventions of Save the Children in the lives of these orphans. Ethnographic research, encompassing three kinds of data collection methods, was used. These data collection methods are interviews, observation and documents. This, in turn, produced three kinds of data namely, quotations, descriptions, and excerpts of document on the basis of which narrative descriptions where derived. Interviews were transcribed and later analyzed through content analysis. The findings indicated that, as a consequence of the failure of the state in Zimbabwe, Save the Children has played a primary role in addressing the needs of Orphans and Vulnerable Children despite the idea that non-governmental organisations have expanded and consolidated the neoliberal hegemony, at a global level, in the name of mitigating the social and economic dimensions of Structural Adjustment Programmes (Kothari, 1993). Save the Children’s interventions for orphans and vulnerable children take many forms, including educational assistance, legal protection, HIV/AIDS mitigation programs, psychosocial support and material support. The formal and informal systems also act as safety nets for Orphans and Vulnerable Children. However, these have failed to appropriately assist the Orphans and Vulnerable Children with sustainable initiatives. The vacuum created by the Zimbabwean context has however necessitated the growing importance of the activities of Save the Children in caring for Orphans and Vulnerable Children.
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8

Matsanga, Mavis. "An exploration of the effect of world politics on SADC's capacity to manage and resolve violent conflict." Thesis, Nelson Mandela Metropolitan University, 2015. http://hdl.handle.net/10948/6886.

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The rise of International Non-Governmental Organisations (INGOS) in the post-Cold War era in Africa exerted pressure on conflict resolution mechanisms as governments responded to perceived and real pressure from external, mainly Western countries. INGOs are well resourced and conduct ‘humanitarian’ and other work funded by donors. The issue of funding is critical to control and legitimacy. It is also tied to achievement of intended goals. The study explores the relationships and in some cases conflict between Western NGOs in Zimbabwe and the government during the period when the latter was experiencing diplomatic estrangement with Western countries. The qualitative study seeks to establish whether INGO operations were influenced by political relations. The researcher interviewed twenty experts in NGO and governmental operations using an interview guide. Data was collected and entered into Nvivo software where it was thematically analysed. The major findings of the study are that the political strand is the main relational context that determined the relationship between the government and INGOs. INGOs were viewed as active conflict drivers mostly due to the bias towards certain political parties and being conduits of Western initiatives. Local conflict resolution mechanisms were also established to be inadequate. The study recommends that the government of Zimbabwe needs to work on maladministration and resolve differences with Western countries. Local NGOs and INGOs should not meddle in politics in order to have a trustworthy relationship with government while donor funds are more appreciated when channelled through governments.
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9

Mpofu, Sibusisiwe. "An investigation into the challenges impeding non governmental organizations in carrying out supplementary feeding programmes : the case of care international and plan international in Zimbabwe." Thesis, Nelson Mandela Metropolitan University, 2011. http://hdl.handle.net/10948/1334.

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The study set out to investigate the challenges faced by NGOs in carrying out supplementary feeding programmes in Zimbabwe’s rural areas. CARE and PLAN International in Zimbabwe were the two NGOs used as case studies and their operations in the Lower Gweru district of the Midlands Province Zimbabwe provided the empirical data for this study. This study was principally qualitative in nature as it sought to provide an in-depth analysis of the main challenges that NGOs face when carrying out supplementary feeding programmes in the rural areas of Zimbabwe. For the purpose of collecting data the study relied on Focus Group Discussions, in-depth interviews with key informants and document study. The key informants included Country Directors, Programme and Field officers at both CARE and PLAN International who had intimate knowledge of some of the challenges that their supplementary feeding programmes faced. Challenges that faced CARE and Plan International’s supplementary feeding programmes were categorized into two themes, internal and external organizational challenges. Internally the study revealed that the NGOs were unable to retain critical personnel such as nutritionists and programme officers. It also emerged from the study that field officers were involved in the thefts of food meant for the supplementary feeding programmes. The management of the supplementary feeding programmes was made difficult by lack of adequate information about the target beneficiaries. Further the study noted that there were contestations when it came to the selection of the beneficiaries of the programme. It was also found that during the rainy season it was difficult to 8 avail food timeously to the beneficiaries of the supplementary feeding programmes. It emerged from the study that supplementary feeding programmes were victims of political interference as the government and war veterans were suspicious that the programmes were being used to influence the voting behavior of the recipients. The global financial crisis also limited the capacity of the donors to continue availing substantial amounts of money for food procurement. As part of the broader strategy to increase the effectiveness of the NGOs in carrying supplementary feeding programmes this study recommended that NGOs should re-strategize on how they remunerate key personnel such as nutritionists. The NGOs through their mother body NANGO should constantly engage government so that there is a good working relationship supportive of poverty reduction through supplementary feeding programmes.
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10

Moyo, Phoebe Michelle Zibusiso Sandi. "An assessment of community participation in Non-Governmental Organizations (NGOs) development projects in Zimbabwe: the case of Bulilima and Mangwe Districts, Matabeleland South." Thesis, University of Fort Hare, 2012. http://hdl.handle.net/10353/d1007232.

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Since the mid 1970s there has been an increasing effort to adopt community participation as a necessary instrument for people driven development. NGOs and governments have come to use this participatory approach not only to empower local people, but also to give them a platform to plan and implement their own development projects. However in Zimbabwe, the government has failed to fund most projects and it has created a gap for NGOs to provide most, if not all services in rural communities. NGOs have been seen as better institutions to facilitate development projects and to engage local people to actively participate in development issues. Community participation is a central component in development projects as the projects respond to the people’s needs and that local people are in full control and ownership of these projects. This study is an assessment of community participation in NGO development projects in Zimbabwe. The study investigates the extent of community participation in development projects and it is guided by the Participatory Development (PD) theory. Research findings reveal that community participation is minimal in development projects of Bulilima and Mangwe districts in Zimbabwe. Local people are just passive participants of the development projects who are told what to do. The local people’s contributions and influences are sidelined in the planning and decision-making processes; instead these are made by the rural elite who plan and make decisions on behalf of the local people. It is the view of this study that the purpose of community participation is to create opportunities for local people to participate in planning, decision making, implementation, allocation and distribution of resources. The development projects should be responsive to the people’s needs. Similarly, participatory development just like community participation is a process whereby communities are given the opportunity to determine their future in terms of their needs and resources. In this regard, it is relevant that rural communities actively participate in planning, decision making, implementation, monitoring and evaluation of development projects. By so doing, the projects become not only successful but also sustainable.
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Morris, Christopher. "Investigating evaluation as an accountability mechanism by international non-governmental organizations working in humanitarian relief." Thesis, University of British Columbia, 2014. http://hdl.handle.net/2429/51490.

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Accountability of humanitarian relief organizations has been a key topic of discussion since the Joint Evaluation of Emergency Assistance to Rwanda was published in 1996. Dozens of initiatives stressing accountability to beneficiaries have been launched. However, humanitarian organizations still receive criticism for focusing on accountability to donors and ignoring their responsibilities to account for their actions to the communities they serve. Evaluation is considered a key mechanism for providing accountability and can give opportunities for reducing power imbalances. This study investigates how humanitarian International Non-Governmental Organizations (INGOs) are using evaluation, asking whether evaluation practice is providing accountability to communities affected by crisis. Using a critical hermeneutic framework, the study undertook an empirical review of a sample of evaluation reports published on the Active Learning Network for Accountability and Performance (ALNAP) website. Interviews with evaluators and INGO staff involved in the evaluations contributed to the understanding of current evaluation practice. The study found the accountability provided was mainly internal to INGOs and accountability to affected communities was low. Ensuring program improvement through evaluation was a weak form of accountability but affected communities were not able to use evaluation to influence decisions that affect them. Participation in evaluations was limited to the inclusion of beneficiaries at the data collection stage, and there was no evidence of participation in developing the evaluation scope or questions. Participation at the final stages of the evaluation was also low, although the evaluations that included local civil society partners showed evidence of community involvement in either negotiating or receiving the evaluation results. These latter evaluations provided the highest degree of accountability to the community. Opportunities for participatory evaluation approaches were constrained by INGO control of the evaluation scope and the time allocated for the evaluation. As a result evaluation approaches that favoured internal utilization rather than community engagement or empowerment were most common and thus INGOs benefitted the most from current evaluation practice.<br>Education, Faculty of<br>Educational and Counselling Psychology, and Special Education (ECPS), Department of<br>Graduate
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Lombard, Christoffel Nicolaas. "Operationalising the Capability Approach for Non-Government Organisations : Evidence from the SEEDS Consortium." University of the Western Cape, 2015. http://hdl.handle.net/11394/5267.

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Philosophiae Doctor - PhD<br>The idea that the development of people's capabilities lies at the heart of all community and social development has gained support internationally over the past decades. This reflects a significant shift in community and society development thinking, addressing the broad spectrum of social upliftment, human rights and poverty alleviation needs that gained ground during the different historic economic phases of the past two centuries. Historically development thinking progressed from a centralised, structured and systemic approach as, for example, espoused by Adam Smith and Karl Marx, to Maynard Keynes’s more people-centred approach, and more specifically the Capability Approach advanced by Amartya Sen and Martha Nussbaum. In the world of liberal democratic capitalism, the mainstream view of development holds that civil society is a key role player in both deepening democracy and enhancing forms of development through various programmes and practices. In turn, the professionalised Non-Governmental Organisations sector, as opposed to more localised community-based organisations or social movements, tends to receive most donor funding to deliver high impact interventions. In sum, the development of society’s capabilities relies significantly on NGOs to deliver capability enhancing services to the needy in society. A key consideration in development debates has been how to efficiently operationalise the development of capability enhancing activities based in the context of the Capability Approach, the focus of my study. This study recognises that NGOs are major delivery agents of development work, both in South Africa and internationally. Their operations focus on delivering quality impact on their beneficiary communities, and on raising funds to sustain their operations. The current methods to assess the impact of NGO operations, both by NGOs and their donors, primarily address past performance of the organisation in delivering external programmes as measured against the objectives stated in NGO concept and roll-out proposal documents. These assessments are customised for every NGO, making it impossible to standardise assessments for comparative and rating purposes and focus on external delivery. When problems are uncovered, this approach results in proposing corrective recommendations during or after completion of a funding round. This study argues that a gap exists in techniques to assess NGO internal performance to improve external delivery before and during NGO operations. Furthermore, it will contribute to assessing the merits of NGOs' internal capacity to deliver on the promises made in funding proposals - before and during NGO operations. In practice the assessment of an NGO for funding purposes currently consists of consideration of a project proposal in the form of a concept and roll-out document of what the organisation intends to achieve, accompanied by historic record data. The assessment of project roll-out focuses on the outputs claimed in the proposal document without paying too much attention to the NGOs internal organisational culture and capacity which is the key to successful external service delivery. In addressing this two part gap of incomplete assessment techniques and overlooked key internal indicators, the study demonstrates, via a series of ten case-studies, that a direct causal relationship exists between the internal organisational capabilities of an NGO, including the motivation, skills and culture of its staff, and its delivery on its external programmes. In essence, an organisation’s internal capabilities will impact directly on the organisation’s ability to deliver externally on its programmes. In spite of this, no standardised organisational capability assessment is used by NGOs or grantmakers, and to date no set of instruments exists to measure the internal capabilities of NGOs. The study sets out to address this gap by offering a methodology for the systemic assessment of internal NGO capabilities, and includes its operationalisation in a toolkit of instruments to measure these capabilities. The instruments presented enable the quantifying of qualitative staff motivational data to develop comparable baseline results between NGOs assessed, thereby presenting qualitative data in a quantitative form that enables a comparison between NGOs’ performances. This capacity addresses a significant shortcoming in the assessment of NGO performance based on purely qualitative assessment that is the current norm, not enabling a measurement against a standardised baseline for NGO performance. In contrast the validity and reliability of the proposed instruments are demonstrated through its application to ten real-world case studies drawn from the SEEDS Consortium. The system proposed in this study is based on Nel and Beudeker's commercial change management and organisational performance improvement model. Nel developed his system over a period of some twenty years whilst working for the then Arthur Andersen Consulting and subsequently as a private change management consultant focusing on the development of high performance organisations, and it has been administered in more than 3000 companies. This model uses key performance indicators, using quantitative methods to develop a standardised internal capability profile for a business based on qualitative data. This study expands on and makes innovative changes in developing new NGO specific metrics to substantially refine Nel's model and thus provides an instrument for measuring the capability profile of NGOs. The modifications were necessitated as Nel's model was designed for commercial change management applications presupposing that all governance considerations are in place and that the business is a running medium or large concern. Nel's proven commercial change management system does not make provision for NGO specific criteria that are critical indicators for both internal NGO performance assessment and for grant-maker capability assessments. The areas added to the instrument relate to internal NGO specific considerations such as internal governance, management, monitoring and evaluation processes that are standard and legislated compliance issues in commercial concerns. This goes beyond the requirements for a substantial commercial concern to include key internal organisation indicators that reflect the opinion of the staff, the people who deliver on the NGO's objectives. As staff are the people who directly impact on the NGO's output, the system does not only rely on the opinion of the CEO of the NGO or the fundraising staff, i.e. the "promise-makers", alone. In order to assess the value of the proposed method, and more specifically the internal capability toolkit, the measuring instruments were administered to the CEOs and staff of ten NGOs/NGO equivalent projects at universities. The responses were quantified and confirmed that in at least ten of these cases, there is a 95% correlation between internal organisational capability and external performance output, both positive and negative. The results also enabled the creation of a baseline internal capability profile for NGOs. Ten international grant-makers from OECD embassies were also interviewed on current methods of assessing funding applications, indicating a 62% confidence level in current systems and an 84% confidence level in the proposed internal organisational capability assessment method. This serves as an indicator of external delivery on promises and to guide internal change interventions to optimise output. This approach reflects the potential value of a shift in assessment thinking beyond a systems approach towards a people-centred approach that focusses on the measurement and development of the organisation and its staff's internal capabilities to meet and exceed its external delivery objectives. My research confirms that a focus on NGO internal organisational capabilities directly reflects the capability levels of staff to deliver externally. The output is a new, standardised, replicable and defendable methodology and toolkit of instruments for assessing an NGO’s current and future operational performance. The toolkit should also provide for the objective comparison of the performance of NGOs and thus be of great use for future grant-maker decision-making. It will also complement existing assessment techniques by focusing on the internal people motivation and capability issues of an NGO. Furthermore, the study provides a method to support organisational self-improvement efforts and grant-making efficiency that can be used in pre-project and during project capability assessment. This goes beyond the more prevalent post-project systemic and summative evaluation methods. In conclusion, the proposed method and toolkit can make a significant contribution to the efficiency of NGOs as the key role-players in enabling the delivery of capability development of communities and societies. All the elements described collectively point to a practical way to operationalise the Capability Approach, an aspect criticised as a weakness in Amartya Sen's work.
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Mundau, Mulwayini. "The impact of donor-funded community empowerment projects on poverty alleviation: a case of selected projects in Chiredzi district of Zimbabwe." Thesis, University of Fort Hare, 2013. http://hdl.handle.net/10353/d1005637.

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The aim of the study was to carry out an investigation into the impact of donor-funded community empowerment projects on poverty alleviation. The data for this study were from the use of triangulation method of data collection which enhanced the assessment of the impact of donor funded community empowerment projects on poverty alleviation with specific focus on selected projects in the Chiredzi district of Zimbabwe. The findings of the study show the need for adoption of empowerment inclined practices by the local NGOs. There is need for community involvement in decision making, project ownership, and clear lines of communication with the NGOs, among others. However the findings also show the strength in linking project members with relevant institutions, and training, in order to ensure sustainability of community projects in ensuring community empowerment towards poverty eradication.
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Menard, Nicole L. "Evolution and Evaluation of a Non-Governmental Organization in Southeastern Madagascar: A Case Study of Azafady." Thesis, Connect to title online (Scholars' Bank), 2008. http://hdl.handle.net/1794/8087.

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15

Pemberai, Zambezi. "Relief or development? An analysis of the outcome of NGO community development interventions in Marange communal area of Zimbabwe." Thesis, University of Fort Hare, 2010. http://hdl.handle.net/10353/d1004360.

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Development is a critical aspect of individuals, groups, communities or nations. Community development is even more critical aspect of development as it purportedly leads to self reliance. Huge amounts of funds, time, and resources, just but to mention a few have been continuously channeled towards communities over time in a bid to facilitate community development. Unfortunately, results of such actions and interventions by NGOs, governments and a host of development agencies have so far largely proved elusive. Contrary to NGO expectations and popular opinion, target communities continuously demand, request and expect increased direct support from development agencies. Solving acute community problems and challenges, the focus of most NGO development interventions has been less successful. Target problems have largely graduated and turned to chronic levels. All this is unfortunately worsening against the background of increased donor and NGO support. Deteriorating and widening community challenges are also taking place against general claims by NGOs to the application of community development ideals in communities as a successful development alternative. Contrastingly, rather than being self reliant, communities have become more dependent on donors. In addition, NGO target communities continue to grapple with short-lived changes, limited participation by the majority, reversal of past successes and dwindling self representation and reliance. Inequalities have widened. This is to the detriment of ongoing NGO claims and efforts at promoting community development. Development is a critical aspect of individuals, groups, communities or nations. Community development is even more critical aspect of development as it purportedlyleads to self reliance. Huge amounts of funds, time, and resources, just but to mention a few have been continuously channeled towards communities over time in a bid to facilitate community development. Unfortunately, results of such actions and interventions by NGOs, governments and a host of development agencies have so far largely proved elusive. Contrary to NGO expectations and popular opinion, target communities continuously demand, request and expect increased direct support from development agencies. Solving acute community problems and challenges, the focus of most NGO development interventions has been less successful. Target problems have largely graduated and turned to chronic levels. All this is unfortunately worsening against the background of increased donor and NGO support. Deteriorating and widening community challenges are also taking place against general claims by NGOs to the application of community development ideals in communities as a successful development alternative. Contrastingly, rather than being self reliant, communities have become more dependent on donors.
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Forbis, Jeremy Scott. "Organized civil society a cross national evaluation of the socio-political effects of non-governmental organization density on governmental corruption, state terror, and anti-government demonstrations /." Columbus, Ohio : Ohio State University, 2008. http://rave.ohiolink.edu/etdc/view?acc%5Fnum=osu1228222149.

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17

Tasaranago, Collet. "Communication practices of NGOs in poverty alleviation programmes in rural communities of Zimbabwe: the case of Deutsche Welthungerhilfe German Agro Action (GAA) in Gowke South Rural District." Thesis, University of Fort Hare, 2013. http://hdl.handle.net/10353/d1006028.

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The aim of this study was to analyse the communication practices of Non-Governmental Organisations (NGOs) in their poverty alleviation programmes, using Deutsche Weltihungerhilfe German Agro Action (GAA) in Gokwe South Rural District, Midlands Province, Zimbabwe as a case study. The study was based on the premise that effective communication is essential for successful poverty alleviation programmes. Communication facilitates the diffusion of innovations and encourages active participation by local people in programmes. It is also clear that despite several attempts to end the social malaise, poverty still persists. While several factors such as corruption, misappropriation of funds and misdirection of programs are not innocuous considering the failures of poverty alleviation programmes, communication is an indispensible tool to their success. It therefore becomes imperative that the communication practices be evaluated to identify the missing links. It is evident that by so doing, going forward, NGOs can effectively communicate with the local people and advances towards poverty alleviation can be realised. To this end, third world countries amongst them Zimbabwe and particularly rural communities, Gokwe included continue to suffer from poverty despite a number of programmes to address the pandemic by NGOs. The study was guided by the tenets of the Diffusion of innovations and Participatory development communication theories. These theories were considered the most applicable in terms of the research subject. The study employed both quantitative and qualitative research methods and it was carried out in four of the wards in the district. The research methods were applied to solicit information from the rural people on how communication took place between the organisation and the community. The study found out that GAA used mainly the Indigenous Communication Systems (ICSs) in form of meetings and interpersonal face-toface communication modes. Names of projects were also fairly used for communication. The Modern Communication Systems (MCSs) used were cell phones and letters. GAA used local Page v languages mainly Shona and Ndebele and was flexible with the use of the indigenous languages. English language was also used for communication. The communication modes as well as the languages used were effective. The research also analysed and evaluated the communication practices by GAA. The study found out that the organisation effectively used the communication modes which were available for use but there were limitations in terms of access to other communication modes, especially the modern mediums due to poor infrastructure, state monopolisation of the mass media industry using regulations and fear of political persecution. The modern communication modes which GAA did not have access to could facilitate the diffusion of innovations and provide adequate information for active participation by the rural people in poverty alleviation programmes. The study also found out that only one person had heard about GAA through radio and no-one heard about GAA through the television, magazine or newspaper. The orgnanisation did not use these forms of mass media. In addition, the integration of ICSs and MCSs would provide an effective feedback system in Gokwe South Rural District. The researcher suggested the Tilled Communication Field approach whereby every stakeholder is required to make sure that the ICSs and MCSs are available for use by anyone at anytime for development purposes. There is need to give everyone adequate opportunity to use all the communication systems and users are advised to use communication for positive purposes, poverty alleviation included.
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Meston, Andrew. "An approach to programme evaluation in human services organisations : a case study." Master's thesis, University of Cape Town, 1993. http://hdl.handle.net/11427/17401.

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Bibliography: pages 232-241.<br>This study examines the issue of programme evaluation and places it within the context of the Western Cape region of Operation Hunger. Data for this study was collected over a six month period of participant observation at Operation Hunger, during which time a programme evaluation model was developed and implemented. The focus of this study is not so much the evaluation model which was developed, but rather how the model developed from the theory of illuminative evaluation to the Operation Hunger Evaluation Model. In discussing and exploring this process several strands are developed. A central theme is that it is not possible to transpose theory and experience from one context to another without firstly understanding the historical specificity within which programme evaluation developed and secondly, understanding the historical context in which it is to be applied. A second strand identifies five possible evaluation approaches for use in the South African context and applies a model useful in choosing theoretical evaluation approaches for the purposes of application. A final aspect of this study indicates how the theory of the illuminative approach was interpreted and developed into the practice of the Operation Hunger Evaluation Model.
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Wildschut, Lauren Patricia. "Theory-based evaluation, logic modelling and the experience of SA non-governmental organisations." Thesis, Stellenbosch : Stellenbosch University, 2014. http://hdl.handle.net/10019.1/86604.

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Thesis (PhD)--Stellenbosch University, 2014.<br>ENGLISH ABSTRACT: This study examined the origins and development of theory-based evaluation (TBE) and the logic models associated with this approach. This was done in order to better understand the roots and evolution of these models which are currently used by donor agencies both nationally and internationally. It was found that logic models, which are used for both project management and evaluation, had their origins in a range of domains including management, education and curriculum design from as early as 1909. Early evaluators from the education, training and health sectors as well as contextual factors such as the professionalization of evaluation and an ever- increasing demand for accountability contributed significantly to the development of both TBE and its associated models. A systematic review of a large sample of logic models and logical frameworks was conducted in order to bring some order and clarity to the plethora of models facing stakeholders in the field of evaluation. It was discovered that four key types of logic models and two key types of logframes face developers and users of models but that the "branding" of donors of their particular demand for accountability, obscures this fact. In order to understand the experience of South African Non-Governmental Organisations when engaging with donors and their demands for accountability a survey was carried out of those organisations which were utilising a specialised form of planning tool. The findings of this study show that South African donors, like their international counterparts, mainly use the models associated with TBE to obtain standardised and focused evidence of results from projects albeit with a distinct scepticism about the actual necessity of some of the donor requirements. Most Non-Governmental Organisations view the donor requirements, such as the logic model and logical framework, as necessary in the funding relationship despite indicating that they find the models inflexible. The study not only makes a contribution to an under-researched area in programme evaluation, it also provides insights into an under-researched area of the South African Non-Governmental sector.<br>AFRIKAANSE OPSOMMING: Die doel van die studie was om 'n in-diepte begrip van die ontwikkeling van logika modelle ("logic models") en logika raamwerke ("logical framework") te ontwikkel ten einde die ervarings van Suid-Afrikaans nie-regeringsorganisasies met donateurs beter te begryp. In besonder was die doel om vas te stel hoe sodanige organisasies die vereistes rondom projekbeplanning, monitering, evaluasie en rapportering ervaar. Die studie het gevind dat die oorspronge van hierdie modelle, wat beide vir projekbestuur en evaluasie gebruik word, te vinde is in verskeie areas insluit bestuur, opvoedkunde and kurrikulumontwerp. Die eerste generasie evalueerders in opvoedkunde, opleiding en gesondheid sowel as kontekstuele faktore soos die professionalisering van evaluasie en die immer-toenemende vereistes van rekenpligtigheid het alles beduidend bygedra tot die ontwikkeling van logika modelle. 'n Sistematiese oorsig en ontleding van 'n beduidende steekproef van logika modelle en raamwerke is uitgevoer ten einde meer helderheid en sistematiek te kry in 'n domein waar daar uiteenlopende benaderings en modelle is. Daar is gevind dat vier sleuteltipes logika modelle en twee sleuteltipes logika raamwerke deur die meeste organisasies gebruik word maar dat verskillende befondsingsagentskappe en organisasies hul eie betekenis en inhoud aan hul logika modelle gee. Ten einde die ervarings van Suid-Afrikaanse nie-regerings organisasies te begryp is 'n opname uitgestuur aan alle organisasies wat hierdie raamwerke gebruik. Die resultate van die opname wys dat Suid-Afrikaanse befondsagentskappe, soos hulle internasionele vennote, veral modelle gebruik wat geasosieer is met teorie-gebaseerde evaluasie ten einde gestandaardiseerde en gefokusde getuienis van projektesultate te genereer. Die meerderheid Suid-Afrikaanse nie-regeringsorganisasies aanvaar die vereistes van donateurs alhoewel hierdie "aanvaarding" gepaardgaan met 'n duidelike skeptisisme oor die absolute noodsaaklikheid van somige van hierdie vereistes. Die meerderheid organisasies beskou donateur vereistes, veral wat betref die logika model en die logika raamwerk, as noodsaaklik binne die konteks van die befondsingsverhouding ten spyte van persepsies dat sodanige modelle some uiters rigied kan wees. Die studies maak 'n bydrae, nie alleen in area in programevaluasie waar daar weinig navorsing is nie, maar dit bied ook insig in die gedrag en persepsies van die Suid-Afrikaanse nie-regeringsektor wat programevaluasie praktyke betref.
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Cusiter, Mark. "Expatriate development workers : an evaluation of the process and outcome of sociocultural adjustment." Thesis, University of Northampton, 2009. http://nectar.northampton.ac.uk/2208/.

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Previous research on expatriation has focused principally on managers in multi-national corporations. However, there is an acknowledged need to disaggregate the expatriate population in order to recognise the different contexts in which expatriation takes place. This thesis focuses on expatriation within the context of international development, evaluating the process and outcome of sociocultural adjustment in individual development workers. Development workers are an important type of expatriate to study. Their ability to adjust effectively to host cultures is increasingly important as NGOs face growing competition for funds alongside greater calls for accountability and increased demand for their services. Moreover, development work is theoretically challenging as a result of close contact with host nationals, a greater degree of cultural distance between home and host cultures, and the witnessing of poverty and inequity. A mixed method approach was employed in this thesis. Semi-structured interviews were used to evaluate the sociocultural adjustment experiences of expatriate development workers together with reflections on the contribution of their sending organisations. A postal survey was subsequently used to examine recruitment, selection and cross-cultural training practices in a broader sample of UK-based NGOs. This thesis makes its contribution by evaluating sociocultural adjustment in an under-researched expatriation context that is argued to be especially challenging both for the sending organisations and the individual expatriates. The findings identify a number of specific challenges, and provide a rich insight into the way in which these combine to influence the sociocultural adjustment of expatriate development workers and the adjustment outcomes that they achieve. Despite being a challenging context, the development workers in this study had all reached positive adjustment outcomes. The role of sending organisations was also examined, which indicated that recruitment, selection and cross-cultural training practices were shaped by pragmatic considerations. This was evidenced by an emphasis on recruitment sources and selection criteria that sought to identify qualified and experienced individuals with minimal training needs. Cross-cultural training focused on the provision of project and organisational inductions, supporting this interpretation. The findings led to the proposal of a model of sociocultural adjustment in expatriate development workers. The model emphasises the need to balance the use of other expatriates as a support mechanism with the effect of this on the individual’s relationship with host nationals. The model also identifies several factors that can simultaneously create tensions between expatriates and host nationals whilst driving the expatriate to seek support from other expatriates.
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Moyo, Thokozani Patience. "Third sector intervention and sustainable development : an evaluation of selected non-governmental organization supported projects in the Eastern Cape, South Africa." Thesis, University of Fort Hare, 2017. http://hdl.handle.net/10353/5774.

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This study evaluates the impact of Third Sector- supported rural development projects in three rural communities of the Eastern Cape, South Africa. It focusses on how interventions driven by this sector – denoted by, among others, local and international non-governmental organisations (NGOs) - impact the lives and livelihoods of the rural poor. This is against the background of an established discourse that views NGOs as effective agents in the alleviation of poverty. The thesis contends that praise for the Third Sector is driven mostly by advocacy than based on systematic scientific evidence of the real impact of NGO-sponsored rural development interventions. Rural agricultural development projects supported by two Eastern Cape-based NGOs (the one a local NGO, and the other international) were selected for the study. A mini survey was conducted in the communities where the projects are located. Survey data were complemented by qualitative data obtained through focus groups, semi-structured and in-depth interviews as well as key informant interviews. The study found that whereas the projects had been established by the state later went moribund, they were resuscitated by the NGOs through a largely ‘bottom-up’ model of rural development intermediation. In other words, the interventions were resuscitated through a relatively robust prior engagement with project beneficiaries. As a result, while originally lacking a meaningful sense of local empowerment, ownership, and commitment, the projects had become revived and now played an important role in the livelihoods of some community members – even though social grants remained the primary and main source of income for those community members. Even so, the narratives of community members revealed what may be termed a ‘transformation paradox’ in the way the projects were implemented. The NGOs seemed to have replaced one kind of lop-sidedness in rural development (the exclusion of women) with another (the exclusion of men), by focussing on community projects that were ‘culturally’ deemed as ’women jobs’. In this way, the interventions appeared like a systematic attempt to do away with the ‘feminisation of rural poverty’ and entrench the ‘feminisation of rural development interventions’. The study concludes from these and other findings, that the key to understanding the significance and impact of Third Sector-supported development interventions in the rural arena – especially in the Eastern Cape context – is to go beyond the proliferation of NGOs and NGO-supported projects – and the broad sweep of advocacy that underpins it – and pay equally robust attention to systematically studying how these projects resonate at the grassroots, especially from a beneficiary perspective.
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22

Saaiman, Hurchele. "Evaluating the role of non governmental organisations in global governance : case studies of two campaigns." Thesis, Stellenbosch : Stellenbosch University, 2002. http://hdl.handle.net/10019.1/52832.

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Thesis (MA)--University of Stellenbosch, 2002.<br>ENGLISH ABSTRACT: This is a study of the growmg importance of Non Governmental Organisations (NGOs) in global governance. Global governance is defined as a complex and dynamic process that deals with issues that go beyond the capacity of national governments, that is distinguished from global government because of an absence of a central authority that can ensure compliance and the presence of a wide range of actors including non-state actors. The theory of Complex Multilateralism captures the role of NGOs and NGO coalitions well. Using this theory as a theoretical framework, this study focuses on two recent transnational NGO campaigns (The International Campaign to Ban Landmines [fCBL) and the NGOs against Arms Trade) to determine why some NGO campaigns are more successful than others. The theory of Complex Multilateralism in combination with extensive information on different types of NGOs and their activities on national and international levels, makes it possible to identify criteria that can determine success. These criteria are: a realistic goal, the issue area (type, number, salience and techniques used to frame the issue), government and intergovernmental organisation (lGO) commitment, access to IGOs, extensive expertise, effective use of the media, effective use of information technology, activity variance, leadership, persuasive and influential spokespersons, membership and funds. These criteria are described, defined and then applied to the above-mentioned transnational NGO campaigns. The main finding was that the ICBL was the more successful of the two campaigns because it had more of the criteria for success. In this case the most important reasons for success is: a realistic goal, the focus on a single issue and the effective framing of the issue, significant government commitment as well as good leadership. Although, the criteria that were developed can hardly be universalised, they do provide a useful starting point for further research into this important field in International Studies.<br>AFRIKAANSE OPSOMMING: Hierdie werkstuk bestudeer die toenemende belangrikheid van Nie-Regerings Organisasies (NROs) in "global governance" Laasgenoemde konsep word gedefinieer as 'n komplekse en dinamiese proses wat behels die hantering van vraagstukke wat buite die beheer is van 'n enkele staat, wat onderskei word van 'n wereld regering as gevolg van die afwesigheid van sentrale gesag en die aanwesigheid van 'n wye reeks van akteurs of rolbekleers insluitente nie-staatlike rolbekleers. Komplekse Multilateralisme bied 'n goeie teoretiese begrip van die rol van NROs en NRO koalisies in hierdie proses. Hierdie studie maak gebruik van Komplekse Multilateralisme as 'n teoretiese raamwerk om te fokus op twee onlangse transnasionale NRO veldtogte ( Die internasionale veldtog om landmyne te verban en die NROs teen wapenhandel) en sodoende te bepaal hoekom sekere NRO veldtogte meer geslaag is as ander. Reedsgenoemde teorie in kombinasie met inligting oor verskillende tipes NROs en hul aktiwiteite op nasionale en internasionale vlakke maak dit moontlik om kriteria vir 'n suksesvolle NRO veldtog te identifiseer. Hierdie kriteria bestaan uit die volgende: 'n realistiese doel, die aard van die vraagstuk (tipe, hoeveelheid, "salience", en tegnieke wat gebruik is om die vraagstuk te formuleer, toewyding van regerings en tussen-regerings-organisasies, toegang tot tussenregerings -organisasies, veelsydige kundigheid, effektiewe gebruik van die media, effektiewe gebruik van inligtingstegnologie, verskeidenheid van aktiwiteite, leierskap, oorredende en invloedryke segspersone, lidmaatskap en fondse. Die bevinding is dat die internasionale veldtog om landmyne te verban die meer geslaagde veldtog is. Die belangriskste redes hiervoor is: 'n realistiese doel, die fokus op enkele vraagstukke en die effektiewe formulering van die vraagstuk, die toegewydheid van baie regerings, sowel as goeie leierskap. Alhoewel die kriteria wat in die studie ontwikkel is nie veralgemeen kan word nie dien dit as 'n nuttige basis vir vedere navorsing oor hierdie belangrike tema in die veld van Internasionale Studie.
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Buttars, Rilee A. "For PEAT's Sake: The Influence of Student-Led Evaluations on Small Nonprofits." BYU ScholarsArchive, 2014. https://scholarsarchive.byu.edu/etd/4141.

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Development evaluation is a booming business often seen as a development activity in its own right. Yet, not every actor in the field engages with evaluation. This is primarily due to inadequacies in time, data, resources and expertise. These challenges are prevalent among small nonprofits that arguably stand most in need to appraise their extensive efforts. In an accountability-focused environment, these organizations not only fail to assess adequately the impact of their work but also to evaluate reflectively their structure and implementation process. In response, the sociology and international studies departments at Brigham Young University set up an internship that trains students in evaluation techniques and then contracts their services to nonprofits that struggle to systematically evaluate their programs. Data collected from the student-evaluators and nonprofits showed that the evaluations influenced the organizations by helping the personnel learn, reflect on, discuss, and adjust their programs. In addition to finding evidence of the factors, mechanisms, and change processes that influence an evaluation's effect, this study extends the conceptual models within the influence literature by outlining the enabling role of students in contexts with high capacity constraints.
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Wardwell, Sarah Elizabeth. "A Strategic Model for INGO Accountability Systems." PDXScholar, 2012. https://pdxscholar.library.pdx.edu/open_access_etds/758.

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This thesis reconstructs the concept of International Non-Governmental Organization (INGO) accountability to beneficiaries through the development of a strategic model for INGO accountability to beneficiaries. It works through the history and arguments surrounding the rise of the debate around whether INGOs should be held accountable to their beneficiary populations. Unique definitions are developed for the terms and concepts related to this topic and a framework for understanding the strategic model for INGO accountability to beneficiaries is outlined: Accountable to whom? Accountable for what? Accountable how? A practical example of an internal assessment for measuring an INGO's accountability to beneficiaries is examined, analyzing data from Mercy Corps' internal accountability to beneficiaries survey conducted in 2010. This thesis defines accountability to beneficiaries as the process of justifying and being responsible for the manner and results of one's actions to any individual or group who is a member of the society whose interests the project or program is intended to promote. The main conclusions from this thesis are that the traditional model should be expanded to be more strategic and include a) a broader beneficiary and stakeholder population who may be affected, either positively or negatively, by the actions of an INGO, b) the actions of all members of the organization, and c) the enduring impacts of their work over time. Accountability to beneficiaries is a concept that can be applied to all INGO projects in a way that requires minimal resources and will ultimately improve the quality of the services delivered.
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25

Arney, Lance A. "Political Pedagogy and Art Education With Youth in a Street Situation in Salvador, Brazil: An Ethnographic Evaluation of the Street Education Program of Projeto Axé." Scholar Commons, 2007. https://scholarcommons.usf.edu/etd/608.

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Projeto Axé is a non-governmental organization that carries out political-pedagogical work and art education for children and adolescents living in a street situation in Salvador, Bahia, Brazil. I conducted an exploratory ethnographic study with Projeto Axé's Street Education program in order to observe its day-to-day activities and to conduct a utilization-focused program evaluation (Patton 1997) of its pedagogical praxis. This thesis will describe how ethnographic fieldwork methods are interwoven with the political-pedagogical approaches of Projeto Axé's Street Education program and explain how street educators attempt to construct citizenship with participants in the Street Education program. Findings are based on an analysis of data collected during three months of fieldwork, during which I observed the day-to-day activities of the Street Education program and formally interviewed seven street educators. Projeto Axé's street educators employ ethnographic fieldwork methods in order to more holistically understand the everyday lives of street youth, as well as the dynamics of "street culture" that emerge in the particular urban spaces frequented by street youth. The result is an anthropological understanding that serves as the foundation for street education activities, through which street youth are provoked to think critically about their everyday reality in order to transform it (Freire 1970). The construction of citizenship through Street Education is based on the "pedagogy of desire" (Carvalho 2000), a psychological-sociocultural theory of learning developed by the organization specifically for working with youth living in a street situation. Street education and the construction of citizenship begin and happen with the desire of street youth. The content of street education is not fixed or predetermined, but emerges out of a particular street youth's desires, needs, and dialogues with street educators. I conclude that, combined with Freireian-inspired political pedagogy and the pedagogy of desire, the use of ethnographic fieldwork methods by street educators is crucial for Projeto Axé's attempts at realizing radical transformations in the lives of street youth. Furthermore, Projeto Axé's anthropological approaches to the social and political inclusion of street youth increase the adaptability of its street pedagogy to the local socio-cultural realities emergent in other urban spaces.
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Ho, Suk-wah Kathy, and 何淑華. "Accountability of a non-government organisation in Hong Kong: an analysis of the children and youthcentre services." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1998. http://hub.hku.hk/bib/B31965520.

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27

Oliver, Monica LaBelle. "Evaluation of emergency response: Humanitarian Aid Agencies and evaluation influence." Diss., Georgia Institute of Technology, 2008. http://hdl.handle.net/1853/24629.

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Organizational development is a central purpose of evaluation. Disasters and other emergency situations carry with them significant implications for evaluation, given that they are often unanticipated and involve multiple relief efforts on the part of INGOs, governments and international organizations. Two particularly common reasons for INGOs to evaluate disaster relief efforts are 1) accountability to donors and 2) desire to enhance the organization s response capacity. This thesis endeavors briefly to review the state of the evaluation field for disaster relief so as to reflect on how it needs to go forward. The conclusion is that evaluation of disaster relief efforts is alive and well. Though evaluation for accountability seems fairly straightforward, determining just how the evaluation influences the organization and beyond is not. Evaluation use has long been a central thread of discussion in evaluation theory, with the richer idea of evaluation influence only recently taking the stage. Evaluation influence takes the notion of evaluation use a few steps further by offering more complex, subtle, and sometimes unintentional ways that an evaluation might positively better a situation. This study contributes to the very few empirical studies of evaluation influence by looking at one organization in depth and concluding that evaluation does influence in useful ways.
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Whittington-Jones, Alexandra. "The development and implementation of a performance management system: a case study." Thesis, Rhodes University, 2005. http://hdl.handle.net/10962/d1003858.

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After a review of the literature relevant to performance management systems both over time and across different types of organizations, this thesis confines its research to a case study of the development and implementation of a performance management system in a non-governmental organization (NGO), the Public Service Accountability Monitor (PSAM). Collation of the relevant data is followed by a discussion of the development and implementation of the performance management system at the PSAM over a 5-year period from 1 June 1999 to 31 May 2004. This is considered in terms of the PSAM’s achievement of commitments to Funders and the concurrent development of the performance management system. Next an analysis of major themes that emerged from the research, in terms of important items for consideration in the development and implementation of a performance management system in an NGO, and areas for possible future improvements to the system is presented. After analyzing the relevant information, it became apparent that the performance management system has no direct bearing on the ability of the PSAM to achieve its stated commitment to Funders. However, these short-term focused expectations of the performance management system are outweighed by the positive contributions that have been made by its introduction, specifically in the area of training and development. This important aspect of capacity building and staff empowerment speaks to the long term sustainability of the organization. Although the PSAM’s performance management system undergoes continual improvement, significant inroads have been made into providing a sensible, clear and dynamic solution to the problem of rewarding efficient and effective performance. The PSAM has indeed benefited from the introduction of the performance management system in a number of ways. It is evident that these benefits could be applicable to other NGOs.
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Kraner, Mariah Ann. "Friends or Foes?: Examining Social Capital of International NGOs and Food Security Programs." PDXScholar, 2014. https://pdxscholar.library.pdx.edu/open_access_etds/1647.

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Food insecurity and chronic hunger are devastating global problems currently facing more than a billion people. There are many actors involved in the response to stomp out world hunger, including International Non-Governmental Organizations (INGOs). These INGOs, however, work in tumultuous environments with limited resources. This dissertation examines the INGOs involved in the food security dilemma (N=51) to investigate how they use resources to reach hungry populations. It is hypothesized INGOs use a mix of material resources and social capital to enhance their organizational performance. However, little is known about the impact these resources have on reaching communities in need. Social network analysis is used to examine the connections between and among INGOs to create a measure of organizational social capital. In addition, material resources, such as human resources, revenue and volunteers are used to examine an organization's material capacity. Material and social resources are examined through a moderated regression analysis to evaluate how they interact, and if the promotion of both types of resources is beneficial to the INGOs and the communities they serve. With data from over 1186 projects globally, results are presented regarding the effectiveness of social capital and material resources in reaching the world's "bottom billion."
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Ridington, Morgan Thomas Jr. "A framework for the evaluation of an international graduate economic development program for nongovernmental organization leaders." Thesis, Stellenbosch : University of Stellenbosch, 2010. http://hdl.handle.net/10019.1/4010.

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Thesis (PhD (Curriculum Studies))--University of Stellenbosch, 2010.<br>ENGLISH ABSTRACT: While nongovernmental organizations (NGOs) have existed for several hundred years, their recent surge was largely fueled by several key factors. Firstly, government corruption caused donor agencies to see NGOs as safer investments for their aid portfolios. Secondly, the end of the Cold War fostered growth in development in former Soviet satellite nations. Thirdly, the United Nation‘s (UN) establishment of the Millennium Development Goals galvanized the globe to address indicators critical to combating extreme poverty. Vast amounts of charitable capital combined with donors‘ increasing expectations of performance to spark serious interest in the topics of NGO efficiency, accountability and effectiveness. These topics are foundational to NGO mission accomplishment and have contributed to a global expansion of academic programs in NGO management. The examination of a forerunner of NGO management education helped address the void of scholarship concerning NGO-related academic program effectiveness. The economic development program at Eastern University (US) was created in 1984 as one of the world‘s first MBA programs designed to train entrepreneurs for service to distressed communities. The program quickly grew to over one hundred students and then foundered due to frequent personnel transition, curricular change, mission drift and a lack of investment in relational marketing and outreach. This prompted an administrative intervention in 2002. In 2007, five years into the economic development program‘s reinvention process, a qualitative evaluation determined whether all the essential elements of the program were in place and operating in accordance with the plans put forth in 2002. The knowledge generated by this research will strengthen institutions that serve NGOs and extend the abilities of NGO leaders to fulfill their missions. The following specific aims were established and achieved. Firstly, an analysis of the factors contributing to the management challenges facing the leaders of international NGOs was presented. Secondly, a qualitative evaluation of an international graduate economic development program for NGO leaders using archival analysis verified through iv interviews and focus groups assessed the effectiveness of the 2002 intervention in achieving planned objectives. Thirdly, the research also generated conclusions and recommendations on theoretical, practical and policy-related issues, particularly regarding matters of academic program leadership, curricular development, planning, evaluation, marketing and the distinctive requirements of international programs containing distance delivery components. Fourthly, the research enriched the scholarly conversation in the NGO and academic communities in substantive ways, including two presentations at international conferences and publication in a peer-reviewed journal. Theoretical, practical and policy conclusions were generated as research outcomes and included a theoretical framework for the implementation and evaluation of an international graduate economic development MBA for NGO leaders. The conclusions generated four recommendations for the host institution and others with similar missions and aspirations. The recommendations stated that these kinds of programs should: commit to the discipline of multi-year planning and evaluation, appoint well-qualified faculty to lead them, implement and resource relationship-based marketing plans that engage program alumni, and excel at delivering cross-cultural, highly accessible learning<br>AFRIKAANSE OPSOMMING: Nieregeringsorganisasies (NRO‘s) bestaan al vir baie honderde jare. In die onlangse verlede is die belangrikheid en groei daarvan deur verskeie faktore aangevuur. Ten eerste het skenkerorganisasies nieregeringsorganisasies toenemend begin beskou as veiliger beleggers vir hulle hulpfondse as die toenemende korrupsie van regerings. Tweedens het die einde van die Koue Oorlog die groei en ontwikkeling van vorige Sowjet- satellietstate gestimuleer. Derdens het die Verenigde Volkeorganisasie (VVO) met die daarstelling van die milleniumontwikkelingsdoelstellings die wêreld saamgesnoer in hulle pogings om armoede te beveg. Groot bedrae welsynskapitaal en die daarmee gepaardgaande hoër prestasieverwagtinge van skenkers het daartoe bygedra dat daar groter belangstelling was in die effektiwiteit, doeltreffendheid en toerekenbaarheid van nieregeringsorganisasies. Laasgenoemde drie temas is fundamenteel tot die uitlewing van nieregeringsorganisasies se missies en dit het daartoe bygedra dat daar ‘n wêreldwye toename in akademiese programme oor die leierskap en bestuur van nieregeringsorganisasies was. Navorsing oor een van die pioniers op die gebied van leierskap en bestuursopleiding vir nie-regeringsorganisasies het daartoe bygedra om hierdie leemte in die akademieskap van nie-regeringsorganisasies se programeffektiwiteit te oorbrug. Die ekonomiese ontwikkelings-program aan die Eastern University in die VSA is in 1984 as een van die wêreld se eerste MBA-programme wat ontwerp is om entrepreneurs vir dienslewering aan benadeelde gemeenskappe op te lei, in die lewe geroep. Die program was baie gewild en het vinnig gegroei en gou was daar meer as ‘n honderd ingeskrewe studente. As gevolg van verskeie faktore, waaronder gereelde personeel- en leierskapwisseling, kurrikulumwysigings, missieverskuiwing (mission drift) en onvoldoende investering in bemarking en uitreikprogramme, het die program se gewildheid afgeneem. Hierdie afname in die gewildheid van die program het inmenging/intervensie deur die universiteitsbestuur in 2002 genoodsaak. In 2007,vyf jaar nadat die universiteitsbestuur die intervensie geïnisieer het, is deur middel van ‘n kwalitatiewe evaluering vasgestel of al die noodsaaklike elemente van die program toegepas is volgens die intervensieprogram wat in 2002 geïnisieer is. Die kennis wat deur hierdie navorsing gegenereer is, sal vi universiteite en instellings wat nieregeringsorganisasies ondersteun, versterk en die leiers van nieregeringsorganisasies in staat stel om hulle missies uit te leef. Verskeie doelstellings is met die navorsing nagestreef en bereik. Eerstens is die faktore wat bydra tot die uitdagings vir die leierskap van internasionale nieregeringsorganisasies geanaliseer en aangebied. Tweedens is ‘n kwalitatiewe evaluering van ‘n internasionale nagraadse ekonomiese ontwikkelingsprogram uitgevoer. Argivale materiaal is geanaliseer en, gerugsteun deur inligting wat verkry is uit onderhoude en fokusgroepe, is die effektiwiteit van die 2002-intervensie bepaal. Derdens is teoretiese, praktiese en beleidsgevolgtrekkings en aanbevelings gegenereer. Hierdie gevolgtrekkings en aanbevelings is veral toegespits op leierskap vir akademiese programme, kurrikulumontwikkeling, beplanning, evaluering, bemarking en die eiesoortige eise wat afstandsonderrigprogramme stel. Vierdens het die navorsing die akademiese gesprek en die akademiese en nieregeringsorganisasies op verskeie betekenisvolle maniere verryk. Onder andere is twee aanbiedinge by internasionale konferensies gedoen en is ‘n artikel in ‘n eweknie-beoordeelde tydskrif gepubliseer. Teoretiese, praktiese en beleidsgevolgtrekkings is daargestel en dit sluit onder andere ‘n teoretiese raamwerk vir die implementering en evaluering van ‘n internasionale MBA- nagraadse ekonomiese ontwikkelingsprogram vir leiers van nieregeringsorganisasies in. Die gevolgtrekkings het gelei tot vier aanbevelings vir die gasheerinstelling en ander instellings met soortgelyke missies en aspirasies. Die aanbevelings sluit onder andere in dat instellings wat soortgelyke programme aanbied, hulle moet verbind tot multijaarbeplanning en -evaluering, dat hulle bekwame akademici as leiers moet aanstel, dat hulle brongebaseerde bemarkingsplanne moet implementeer en dat hulle akademiese personeel moet aanstel wat besonder goed toegerus is in die aanbieding van kruiskulturele toeganklike leerprogramme.
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Leite, Rita Carmona Moreira. "Avaliação de formação em letramento destinada a educadores, mães e jovens das comunidades rurais de Parati." Pontifícia Universidade Católica de São Paulo, 2009. https://tede2.pucsp.br/handle/handle/10184.

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Made available in DSpace on 2016-04-27T14:32:40Z (GMT). No. of bitstreams: 1 Rita Carmona Moreira Leite.pdf: 3175733 bytes, checksum: 512f14c6e8379e5f01e671ecd78e537a (MD5) Previous issue date: 2009-11-11<br>Coordenação de Aperfeiçoamento de Pessoal de Nível Superior<br>This research consists of an evaluation of lhe formation in literacy aimed for teachers, youngsters and mothers from lhe rural communities of Parati city, executed and managed by two NGOs in partnership with lhe Municipal Department of Education. The evaluation applied followed a qualitative approach and utilized as source of data documents created by lhe formation team, questionnaires applied to lhe participating teachers, as well as an interview with someone responsible for managing and overseeing lhe formation itself. The evaluation of this formation process intends to contribute of lhe creation of more contextualized curriculums and a better integration between school, family and community<br>Esta pesquisa consiste na avaliação de formação em letramento destinada a educadores, jovens e mães de comunidades rurais do município de Parati, executada e gerenciada por duas ONGs em parceria com a Secretaria Municipal de Educação. A avaliação realizada seguiu a abordagem qualitativa e utilizou como fonte de dados documentos elaborados pela equipe de formação, questionários aplicados aos educadores participantes e entrevista com uma das responsáveis pelo gerenciamento e pelo acompanhamento da Formação. A avaliação desse processo formativo pretende contribuir para a elaboração de currículos mais contextualizados e uma maior integração entre a escola, a família e a comunidade
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Irvine, Margaret Hillian. "A critical investigation of a planned organisation change initiative within an educational institution in the Eastern Cape Province." Thesis, Rhodes University, 2000. http://hdl.handle.net/10962/d1003360.

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South Africa is living is turbulent times at present. Non-government educational organisations are challenged by changes in education policy and by scarcity of donor funding for their work. This study focuses on the management of organisation change in a non-government organisation (NGO) working in rural areas of the Eastern Cape Province. I undertook the research to gain a clearer understanding of the management of organisational change. I used a third-wave change management approach, the future search conference, to conduct the process of change with the NGO. It focuses on the positive aspects of the organisation, its potential and its desired future. I conducted both the study and the future search conference as participatory action research, which involved the participants in the cycles of planning, action, observation and reflection and thus built ownership of the solutions they generated. I used the accounts of the activities arising from the future search conference, minutes of meetings, semistructured interviews and observation of behaviour to gather data. I analysed the data using triangulation, and in particular, space triangulation, to minimise the impact of the differences in culture and language use in the facilitator and participants. Analysis of the data collected revealed in the NGO that change and transformation are slow processes requiring ongoing support from the OD consultant. The staff defined organisational effectiveness, the goal of organisational change initiatives, in terms of fundraising ability. This ability embraces many of the qualities of a learning organisation and open systems thinking, two requirements for successful organisational change. In the NGO both organisation development and transformation were processes as well as products, and changes could not easily be measured until after the processes were completed. Organisational culture, and in particular the juxtaposition of the values of the organisation and staff and those of its partners and clients, played an important role in transformation. The differences lay in a ‘being’ and a ‘task’ orientation and the staff’s responsibility lay in building connections between the two. The staff received the approach of the future search conference well and there was an equally good fit between the future search conference and participatory action research. This needs to be investigated further with regard to change management in South African organisations.
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Tinofirei, Charity. "The unique factors affecting employee performance in non-profit organisations." Diss., 2011. http://hdl.handle.net/10500/5732.

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The research explored unique performance enhancing or inhibiting factors among Zimbabwean employees in non-profit organisations in Harare. Two research questions were formulated: “Are there unique work ethics inherent in employees in the non-profit sector?” The second research question is “What unique variables motivate and affect workers in the nonprofit sector?” The hypothesis assumed was that “the workplace performance of employees in the non-profit sector is affected by and dependent on unique factors that apply in the non-profit sector and not in profit sectors”. The analysis of the research sample identified unique performance factors: demotivation due to the absence of automatic promotions for high performing employees; opportunities for the advancement of employees through a policy of competitive recruitment and growth opportunities for local staff who can apply for international positions within the organisation. The hypothesis was accepted. The researcher recommended that non-profit organisations use creative sector-specific approaches to motivate employee performance.<br>Public Administration and Management<br>M. Tech. (Public Management)
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Madziyire, Godfrey Tapfumaneyi. "Evaluating the impact of philanthropic activities in public high schools in Mutasa District, Zimbabwe : an educational management perspective." Thesis, 2015. http://hdl.handle.net/10500/19117.

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The purpose of this study was to evaluate the impact of philanthropic interventions in public high schools in Mutasa district of Zimbabwe. Three research questions guided the study. The investigation focused on finding out the types of philanthropic interventions in the public high school and to evaluate their impact on the schools and students involved from an educational management perspective. The investigation was a mixed methods research using both quantitative and qualitative methods. Data was collected by questionnaire, interview and documentary sources. Principals of twenty nine high schools responded to a questionnaire. Interview data was gathered from two representatives of non-governmental organisations. One NGO also provided documents for more data. Two individual philanthropists from the district were also interviewed. The results of the study indicate that philanthropic interventions have made significant improvements to the physical infrastructure of some schools. During the 2014 study there were about 700 students from poor backgrounds on various school fees assistance programmes. School enrolment and completion rates have increased. School drop-outs have decreased. Over 6 500 former beneficiaries of fees from one donor organisation have formed an alumni association to assist other children in disadvantaged circumstances. It is strongly recommended that schools in the district and elsewhere use online social network platforms to organise alumni associations from a wider catchment area beyond national borders. Alumni associations are a potentially rich source of philanthropic revenue hardly tapped in the district. Schools should create their own websites to be exposed to a global audience of donors for possible funding of their projects.<br>Educational Leadership and Management<br>D. Ed. (Education Management)
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Zawi, Fungayi. "Civil society and non-governmental organisations in Zimbabwe : democratic developers or imperialist agents?" Thesis, 2005. http://hdl.handle.net/10413/2728.

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Chapter one lays the foundation by givmg an overview of what this thesis contains. It begins by stating the rationale of the study, addresses the problem statement, and shows why the study is significant. It also covers the theoretical framework, research questions and the chapter outline. Chapter two, on methodology, gives the reader information on how the research was conducted, the organisations interviewed and why these organisations were chosen. Chapter three covers secondary literature while chapter four focuses on secondary material on the Zimbabwe perspective of civil society. The fifth chapter is on data analysis and chapter six gives the findings, recommendations and a conclusion.<br>Thesis (M.A.)-University of KwaZulu-Natal, Durban, 2005.
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Chibonore, Wilma Claris. "Monitoring and evaluation practices in selected non governmental organisations." Thesis, 2016. http://hdl.handle.net/10539/20716.

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A research report presented to the Department of Social Work School of Human and Community Development Faculty of Humanities University of the Witwatersrand In partial fulfillment of the requirements for the Master of Arts by Coursework and Research Report in Social Development, November 2015<br>Monitoring and Evaluation (herein referred to as M&E) has become a critical practice in the delivery and improvement of development programmes in many Non-Governmental Organisations (herein referred to as NGOs). This study explored M&E practices in NGOs. The study adopted a qualitative research approach that allowed the researcher to capture participants’ lived experiences. A case study design was used. The sample size was made up of 8 different Non-Governmental Organisations in Gauteng. From the first two organisations two participants were chosen from each, then one participant was chosen from each of the other six organisations. This gives a total of 10 project/programme managers who were interviewed. Also, two key informants of the study were drawn from people who are experts in the M&E sector by academic qualification and experience who were working as M&E specialists in corporate companies that conduct advanced M&E for NGOs as hired consultancies. These are the participants who were able to offer comprehensive answers that were directly relevant to the purposes of the research. Participants were purposively selected and in-depth interviews guided by the use of semi-structured interview schedules were used to collect data. Thematic content analysis was used to analyse data. The findings of the study reveal that factors such as management style of engagement and donor expectations influence the design of M&E systems. Challenges faced by practitioners in the design and implementation of M&E systems include among other things poor implementation of plans, shortage of personnel who are competently trained to undertake M&E, less funding allocated to M&E and performing M&E as a ritual rather than an important subcomponent of good project management. The findings of this research contribute to our understanding M&E practices in NGOs. It is hoped that insights gleaned in the study will help to inform both practice and theory in this area of inquiry
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Moyo, Zenzo. "NGOS, the state and subaltern classes during a crisis : relations and experiences in Mangwe district, Zimbabwe." Thesis, 2013. http://hdl.handle.net/10210/8450.

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M.A. (Development Studies)<br>Between 2000 and 2010, Zimbabwe experienced a protracted socio-economic and political crisis. At the height of the crisis (towards the end of 2008), inflation was at 89.7 sextillion percent year-on-year. The period witnessed an increase in the number of non-governmental organisations operating in rural areas. This study draws from theories of the state to investigate state-NGO and community relations that ensued due to the proliferation of NGO activity. It goes on to explore the extent to which NGOs implemented participatory approaches in their interventions, and how the rural subaltern classes experienced these interventions. The setting for this study is Mangwe, a rural district situated in the south-western part of Zimbabwe. Semi-structured interviews and observations were used as data collection techniques. The participants were villagers, state agricultural extension officers, NGO managers and fieldworkers. My findings are that despite heightened anti-NGO rhetoric spewed by the ruling elite during this period, in Mangwe relations between NGOs and local state structures are amiable and cordial. The study also argues that even though the state works closely with NGOs, it is the latter that are now responsible for delivering basic services to the subaltern. This has not only helped to legitimise the state, but concomitantly de-mobilised subaltern classes by keeping them at the periphery of the political economy. Subaltern classes in the district do appreciate the role NGOs are playing. However, most of the projects are not assertive enough to offset the challenges faced by the subalterns. Hence within the foreseeable future, the subalterns will be caught in a conundrum - dependant on NGOs for limited service provision, but not challenging the state for not playing its constituted role of service delivery.
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"Evaluation use in non-governmental organizations: Unlocking the "do--learn--plan" continuum." FLETCHER SCHOOL OF LAW AND DIPLOMACY, 2009. http://pqdtopen.proquest.com/#viewpdf?dispub=3359808.

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Pequenino, Fernando. "Impact of World Vision in Gurue and Namacurra districts, Zambezia Province - Mozambique, 1998-2003." Thesis, 2003. http://hdl.handle.net/10413/4359.

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This dissertation outlines a comprehensive study about Zambezia Agricultural Development Project Phase 2 (ZADP 2). It examines its impact and its relationship to the targeted communities. The study analyses development in the targeted areas and presents an outline of the activities, its conceptual basis, its approaches and its goals. It explores the impact of poverty alleviation and livelihoods between households and their strategies to overcome the food insecurity through on-farm and off-farm income generation. ZADP 2 applied several strategies to help the communities in their struggle against poverty and vulnerability. It was assumed that rural people do not improve their surplus because of the backward technology they use in their farming. To resolve this problem ZADP 2 realized that improved seeds would enable rural people to deal with improved agriculture through an increase in agricultural output, which would increase the quality of life of many. This led to the introduction of improved seeds, which were multiplied on the peasants' farms. It also introduced livestock restocking component. Participatory Rural Appraisal (PRA) is an approach put in place in order to involve the targeted communities to actively participate in development process aimed at them. It is recognized in this dissertation that Participatory Rural Appraisal and problem-solving are crucial to successful outcomes, and that, as a result, PRA approach is a fundamental instrument in motivating the targeted people to be fully involved in prioritising their problems and needs. This dissertation also remarks that PRA can succeed if development practitioners are committed to local problem-solving by not overturning real local needs and not disregarding the local knowledge. Several African and international development models were reviewed in order to see how the applied development has been undertaken and how it can be applied in Mozambique. This dissertation shows that the assumptions held during the ZADP's implementation that all stakeholders involved such as facilitators, livestock promoters, the government and the smallholders would guarantee the sustainability of the project were merely an assumption. It moves on to show that in order to contribute to poverty alleviation, the ZADP 2 should be long-term rather than short-term.<br>Thesis (M.Dev.Studies)-University of Natal, Durban, 2003.
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Kuzhanga, Terry Tafadzwa. "Non-governmental organisations' role in conflict transformation : the case of Zimbabwe since the inception of the Government of National Unity, 2009-2012." Thesis, 2013. http://hdl.handle.net/10413/11412.

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Zimbabwe as a country has successively been faced with a number of challenges that others argue to be a result of either poor governance or colonial imbalances. However, despite the contestation with regards to the cause of the crisis situation, several armed struggles continued to wreck the economy. This continuous collapse of the economy resulted in the ruling government slowly becoming unpopular to the people, thus it paved way to the formation of the Movement for Democratic Change (MDC); an opposition political party to the dominant Zimbabwe African National Union –Patriotic Front (ZANU-PF). The formation of the opposition party then triggered tensions, which later saw the March 2008 elections’ tension calling for a power-sharing agreement. Therefore, it is against this background that the research critically examines the role played by Civil Society Organisations (CSOs) in conflict transformation since the formation of the unity government. In addition, the study is also conducted against the background of scholarly interest to understand the relationship between CSOs and the Zimbabwean government, during the period that marked the introduction of the inclusive government 2009-2012. The study will also look at the key competencies of CSOs, which are complimentary to the process of conflict transformation and further outline the need for active participation from CSOs and other stakeholders to the process. In addition, it is worth noting that while CSOs make numerous attempts to vigorously participate in conflict transformation, factors such as restrictive government policies, lack of funding and government interference continually undermines their contribution. Autonomous and sustainable operations of CSOs in such limiting environments is virtually impossible hence, there is need for drastic measures to be employed in order to address this contradiction.<br>Thesis (M.Com.)-University of KwaZulu-Natal, Durban, 2013.
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"Non-Governmental Organizations in Conflict: Case Study Analysis in Cote d'Ivoire and Somalia." Master's thesis, 2011. http://hdl.handle.net/2286/R.I.9353.

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abstract: In countries of conflict, non-governmental organizations (NGOs) often resort to humanitarian relief. A small number of peace and conflict resolution organizations (P/CROs) engage more directly, through grassroots mediation, elite negotiation and advocacy. This thesis observes the potential for implementing such direct conflict interventions in traditional relief and development organizations. To understand current NGO activities, I examine ten case study organizations in two countries of conflict, Cote d'Ivoire and Somalia. I analyze organizations' rhetorical presentation, their society-level engagement, strategies for intervention, and responses to persistent challenges, such as security, impartiality, collaboration and evaluation. Based on conflict study literature, I make tentative recommendations for NGOs in Cote d'Ivoire and Somalia specifically. I also propose a more general system for classifying NGO peace work: five generations of conflict intervention, each more integrated, direct, and political. Rhetorical, structural and operational changes will help organizations move toward higher generation work.<br>Dissertation/Thesis<br>M.A. Social Justice and Human Rights 2011
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Makwerere, David. "Developing peacebuilding skills among civil society organisations in Zimbabwe." Thesis, 2017. http://hdl.handle.net/10321/2511.

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Submitted in fulfilment of the requirements of the Degree of Doctor of Philosophy: Management Sciences (Peace Studies), Duban University of Technology, 2017.<br>Local peacebuilding practices require a systematic and reflective analysis in order for them to bring an impact. Successful peacebuilding pivots on the development of a set of skills to attend to the challenges presented by the conflict. The study was inspired by an observation that the emergence of CSOs working on peacebuilding in Zimbabwe was happening in a context where there was no proper training and organisational capacity development. Using an action-research design, and a case study of two CSOs operating in Bindura and Mazowe Districts in Mashonaland Central Province in Zimbabwe, the study involved a sample group of fifty-seven participants, and included a core Action Research Team (ART) of twelve participants to initiate the process of capacity development related to peacebuilding in Zimbabwe. Interviews, Focus Group Discussions, Document studies were used in a triangulation approach to enhance validity and reliability of the process. The preliminary assessment revealed that the peacebuilding environment in the two districts is highly polarised. There is a combination of both direct and indirect violence in the area. The state as well as traditional institutions are active perpetrators of both direct and indirect violence in the two district. The use of Local Peace Committees and the workshop method has not reaped the desired outcomes owing to the polarization. After a preliminary assessment of the peacebuilding environment in the area as well as a critique of the peacebuilding models being used by the two organisations, we then set out on a process of identifying strengths and weaknesses in both the programming as well as the delivery of the projects in the communities. A series of focus group discussions and organisational document analysis of the two organisations, we eventually agreed on the development of a training module for the Action Research Team. Five thematic issues were identified as forming the basis of the intervention programme. The five thematic issues were on the conceptual issues of conflict, violence and peace in a local context, conflict analysis skills, conflict sensitive programming, culture, conflict and change and lastly basic counselling skills for peacebuilders. A three-day training workshop was then held in order to develop capacity relating to the thematic issues. The short term evaluation of the intervention showed that the training was successful as the participants had already started implementing some of the new knowledge and skills.<br>D
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Fasanmi-Kana, Olayinka Abiola. "Investigating the monitoring and evaluation process of HIV/AIDS programmes by non-governmental organizations in KwaZulu-Natal province." Diss., 2018. http://uir.unisa.ac.za/handle/10500/25692.

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In South Africa, HIV/AIDS takes the lead, and this is a serious health concern. Being a country that is mostly affected by this epidemic, various stakeholders such as international organizations, Non-governmental organizations, private organizations and government organizations have come up with a collaborative effort to manage the epidemic. Through various interventions, it has been noted that monitoring and evaluation of HIV/AIDS remains underdeveloped. The purpose of this study was to investigate the monitoring and evaluation process implemented on HIV/AIDS programmes by the Non- Governmental Organizations (NGOs) in a specific municipality in KwaZulu-Natal province. A quantitative, explorative and descriptive design was used. A self-developed questionnaire was used as data collection instrument. Data was collected from November 2017 to March 2018. Seventeen (17) NGOs and a total of 83 respondents who met the inclusion criteria participated to the study. The results revealed that the NGOs in this specific municipality had some inconsistency in implementing and delivering M&E process on the HIV/AIDS programme. The results of the study indicated that the challenges and issues identified by the respondents affected the way they monitored and evaluated the projects they implemented. It was recommended that through training of staff to acquire skills for designing monitoring and evaluation plan for all projects and development of comprehensive M&E plan document that detailed the programme’s objectives, developed the interventions to achieve these objectives, the NGOs in this specific municipality will be able to improve their current monitoring and evaluation process implementing on HIV/AIDS management programme. The need for communication between programme planners and various funders on how to put in place a structured M&E plan for all the projects to be implemented in future and adequate resources to implement M&E processes and functions were highly recommended.<br>Health Studies<br>M. P. H.
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Chungu, Mike. "Evaluating the management of non-formal education programmes run by non-governmental organisations in Kitwe, Zambia." Diss., 2020. http://hdl.handle.net/10500/26530.

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The last decade has seen a shift in the discourse on the role of Non-Governmental Organisations (NGOs) in the education sector in Africa including Zambia. The discourse is no longer ‘what’ role should NGOs play, but ‘how’ NGOs could play an effective role in the education sector so that they can equally be held accountable to the beneficiaries and partners who support their work (Granvaux, et la, 2002:1). According to Jamies (2010:1), NGOs have assumed a big role in education, particularly the provision of non-formal education to the youths and adults. In the field of evaluation, non-formal education has received much attention, but little attention has been paid to management of non-formal education programmes run by NGOs. This study is an attempt to evaluate the management of non-formal education programmes, taking the case of NGOs engaged in non-formal education in the City of Kitwe, Zambia. Mulwa (2008:45) observes that evaluation has gained much influence in projects and organisations since the end of World War Two. This is because people, organisations and governments want to have evidence of the causes and effects of what is working or not working in policies and programmes.<br>Adult Basic Education (ABET)<br>M. Ed. (Specialisation in Adult Education)
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Yao, Haogen. "The Determinants of Post-Compulsory Education Decision in Rural China: With an Analysis of a Grassroots NGO Intervention." Thesis, 2016. https://doi.org/10.7916/D8HH6JWD.

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In rural China, when approaching the end of nine-year compulsory schooling, students face four equally popular post-compulsory education decisions (PCED): dropout, work after graduation, vocational high school, and academic high school. The literature tends to simply treat PCED as dichotomous (continue vs. leave school), and there is a geographical research imbalance favoring inner China. An increasing volume of studies also suggest that traditionally recognized factors like socioeconomic status and academic performance are not as influential as before in advancing the schooling. People have started to look at socio-emotional support, such as the promotion of self-discipline and confidence. At present, it is grassroots NGOs (GNGO) who take the major responsibility for providing this type of support in rural China, and there is rare discussion of achievements, let alone evaluation of practical impact. Given the existing problems, the key research questions of this study are: (1) What are the current PCED determinants for China’s rural students? More specifically, what are the PCED determinants for lower secondary students in rural Guangdong, a coastal province? (2) How can GNGO intervention affect PCED by boosting certain subjective factor(s)? The tested treatment is the Lighthouse program, whose one-month summer camp aims to improve student attitudes towards their life, such as making them more confident, organized, and social. The key to answering the first question is to explore a comprehensive list of variables applying to local populations, which cannot be achieved simply through a literature review. When answering the second question, since Lighthouse participation is voluntary, it is important to deal with selection bias, to ensure that any identified Lighthouse impact results from its activities rather than the student characteristics that lead to their participation. To overcome these methodological challenges, I first employed the Delphi approach. Delphi is an iterative process used to collect and distill the judgments of experts using a series of questionnaires interspersed with feedback. It is used to identify possible PCED determinants that are missing in the literature, to determine factors that lead to Lighthouse participation, and to collect discussions about both PCED determinants and GNGO intervention. Based on the Delphi results and literature, I then designed five questionnaires for students, households, teachers, principals, and Lighthouse volunteers. In Jun-Oct 2012, I led seven research assistants in conducting two waves of surveys in eight towns, building a firsthand dataset of 6298 valid observations with imputations. Multinomial logit was used to investigate PCED determinants. It predicted the PCED probabilities, given nine groups of independent variables. Propensity score matching was used to evaluate the program impact. It calculates the treatment propensity for each student based on their characteristics, so the Lighthouse impact can be compared between treated and untreated students of similar treatment propensity. Tests of robustness and heterogeneity were conducted after both methods. Qualitative materials collected from Delphi and on-site interviews were used to explore the causal mechanism. I use relative risk ratios to report the findings of PCED determinants. The findings challenge the existing literature regarding the roles of gender and parental background, further extend knowledge of monetary reward/cost and subjective factors, and confirm new possible determinants that have seldom been investigated in literature. The main model passes the robustness check, and there exist explainable heterogeneity effects. It is notable that education aspiration stands out as a strong PCED determinant, ceteris paribus. Propensity score matching shows that the Lighthouse program mainly affects PCED by boosting educational aspiration for students with high academic performance, although that impact fades gradually if there is no follow-up service. The novelty of the program to local people, volunteer team morale, and volunteer acceptance of Lighthouse training could help explain why increases in aspiration varied across sites. The role-model effect might explain why the increase in aspiration exists, as there are signs that the students tried to copy the volunteer’s schooling decision once trust was built. This study makes three major contributions. It can be translated into comprehensive advocacy for education policies related to PCED, such as dropout prevention and the promotion of VHS. It may also suggest the value of, or at least the required improvement to, China’s educational GNGOs, which are young and remain confined by governmental regulations. Last but not least, this is a unique showcase of how qualitative-quantitative sequential mixed-method works better in exploratory analyses. The study has limitations in timing, missing data, external validity, implementation of research methods, and heavy rely on self-reported questionnaires, but they can be largely eliminated by conducting proper further studies.
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46

Mapfumo, Trust. "Monitoring and evaluation of HIV/AIDS programmes by Non-Governmental Organisations : a case study of uMngeni Local Municipality, KwaZulu-Natal, South Africa." Thesis, 2016. http://hdl.handle.net/10321/1567.

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Submitted in fulfillment of the requirements of the degree of Masters in Public Management, Durban University of Technology, Durban, South Africa, 2016.<br>South Africa is facing a universe challenge in managing HIV/AIDS epidemic as it is the worst affected country in the world with the largest number of people affected and infected with HIV/AIDS. While significant numbers of stakeholders have come on board to help the South African government fight the disease, the setting up of effective and efficient Monitoring and Evaluation (M&E) systems has been a challenge. The study focussed on Monitoring and Evaluation (M&E) systems of Non-Governmental Organisations (NGOs) managing HIV/AIDS in the uMngeni Local Municipality. NGOs normally operate using resources from funders who in turn requires robust accountability of their fund utilisation. Robust accountability can only be achieved by reporting with the aid of an effective and efficient M&E system. The aim of the study was to evaluate the current M&E systems of NGOs implementing HIV/AIDS programs in the uMngeni Local Municipality; investigate the reporting mechanism of NGOs implementing HIV/AIDS programmes; identify monitoring and evaluation challenges faced by NGOs implementing HIV/AIDS programmes in the uMngeni Local Municipality, KwaZulu Natal; and to make recommendations for the improvement of M&E implemented by NGOs. A questionnaire was distributed to senior managers at NGO’s in the uMngeni Local Municipality, KwaZulu Natal, South Africa. The data collected were analysed with SPSS version 22.0.The results were presented in the form of graphs and cross tabulations, with other figures being used for data collected from open ended questions. The study revealed that NGOs managing HIV/AIDS in the uMngeni Local Municipality face a number of challenges including a lack of statistical skills; a shortage of qualified staff; a lack of M&E knowledge; a dearth of M&E systems within organisations; inadequate resources; a lack of commitment by staff members; poor stakeholder involvement; poor quality data; and a lack of appropriate M&E tools. The results of the study also revealed that NGOs managing HIV/AIDS programmes in the uMngeni Local Municipality were not referring to best practices when managing M&E systems for their programmes. Recommendations were drafted using the findings of the research, literature reviewed and best practices for monitoring and evaluating HIV/AIDS programmes. It is highly recommended that through more effective capacity building, NGOs managing HIV/AIDS programmes in the uMngeni Local Municipality will be able to improve existing M&E systems. Designing of the M&E plan along with stakeholder involvement is also crucial in managing HIV/AIDS M&E systems. The allocation of adequate resources for M&E activities should be prioritised for approximately ten percent of the total programme budget. Indicators should be carefully selected and aligned to collect relevant data. NGOs managing HIV/AIDS in the uMngeni Local Municipality could also monitor and evaluate programme activities on a regular basis. They should also have a standard of operation procedure (SOP) for data quality management. Emphasis on programme data quality could also be an action point for effective management of HIV/AIDS M&E system and this can be further strengthened by conducting data quality audits. Finally, NGOs managing HIV/AIDS programmes in the uMngeni Local Municipality should disseminate M&E findings to stakeholders and use data to make informed programme decisions.<br>M
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47

Wentzel, Marlett. "Vrywillige organisasies en gemeenskapsontwikkeling met verwysing na die biomassa inisiatief." Thesis, 2015. http://hdl.handle.net/10210/13532.

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M.A. (Development Studies)<br>During the past decade, non-governmental organisations (NGOs), featured increasingly in development thinking as possible roleplayers in the development process. Initial optimism however, made way for a more realistic view of their abilities and possible contribution to the development effort. The main goal of the study could be identified as the investigation of the possible contribution of NGOs to the development process and especially community development, in terms of the optimised role of NGOs as development agents. To facilitate the analysis and evaluation of the development role of NGOs, a theoretical framework of reference was constructed by presenting an overview of the main development theories. The social development-management approach - one of the most recent development approaches offers excellent opportunities for the application of NGOs in the development process. Diverse historical reasons for the or~g~n and growth of NGOs in the First - and Third World as well as South Africa can be discerned. Although South African NGOs can be compared with similar organisations in the First - and Third World, unique social and political influences led to the formation of NGOs with a distinct character and highly politicised nature. The politicised nature of South African NGOs excluded any possibility of cooperation between the South African government and local NGOs. However, if the potential development role of governments, NGOs and the private sector is analysed, it becomes clear that all development actors need to fulfil a limited albeit complementary role in the development process...
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48

Honu-Siabi, MacCarthy Kofi. "An analysis of the implementation of a monitoring and evaluation system : the case of the NGO SaveAct." Thesis, 2013. http://hdl.handle.net/10413/10805.

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The importance of Monitoring and Evaluation (M&E) during programme implementation has driven many governments, organisations and donors to invest substantial means in developing comprehensive M&E and tools. However, research reveals that, while some of these comprehensive M&E systems have been successfully implemented, others could not be used to achieve the purposes for which resources were utilised in designing them. Some writers have explained that, even though great effort is invested in the development of M&E systems, not all of them actually get implemented, or even if they do, they are only partially implemented. One reason cited was the complexity of M&E systems, which makes implementation difficult. The Non-Governmental (NGO) sector in its implementation of social programmes, uses M&E systems and frameworks to monitor programmes for various reasons, including accountability and organisational learning purposes. A case study approach, using in-depth qualitative methods, was used to analyse the implementation of the M&E systems in SaveAct, an NGO based in Pietermaritzburg in KwaZulu-Natal. A semi-structured interview guide was used to collect primary data. Interviews were conducted with various role-players within the system to gather information about their experiences of implementing M&E systems. Documents and reports were analysed to investigate the nature of the M&E systems, and their purposes and uses and implementation successes and challenges. The findings of the study revealed that in SaveAct the M&E is done for the purpose of accountability to donors and for organisational learning and improvement in programmes. Two previous frameworks were designed for intensive evaluation purposes, but could not be fully implemented. Challenges that emerged include the comprehensive nature of the frameworks, lack of human capacity and limited finances for implementation. However, regular data collection for monitoring was being successfully undertaken. Some of the success factors identified include the simple and easy-to-understand data collection tools and the inclusion of M&E activities in the routine work of staff (mainstreaming). M&E systems that have simple tools which clearly outline the goals and where the functions are included in the daily routine of the staff, are more likely to be implementable. The conclusions of the study were that M&E systems can be made more implementable if they are designed with an understanding that the system components are interrelated and an attempt is made to see to it that each component is functional, to ensure the mode of action of the entire system. M&E systems and frameworks should be designed to be simple and clear. They should contain fewer tools and should be easily understood by the people who do the actual data collection. The tools with fewer questions were easier to implement than those with many questions. M&E functions in SaveAct were more successful when included in normal routine work of the staff, or mainstreamed, and not undertaken as a separate activity and also when they are located within planning and budgeting functions of the organisation.<br>Thesis (M.Soc.Sc.)-University of KwaZulu-Natal, Pietermaritzburg, 2013.
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Ndlovu, Nokuthula Patricia. "An evaluation of SANGONeT as a regional electronic information and communication network for development and human rights organizations in KwaZulu-Natal." Thesis, 2001. http://hdl.handle.net/10413/3030.

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This study was a user oriented evaluation of the South African Non-government Organizations Network (SANGONeT), a regional electronic information and communication network for development and human rights workers. SANGONeT emphasizes the need for integrating a variety of information related tasks through the use of information and communication technologies (lCT). Its mission is to facilitate the effective and empowering use of ICTs by development and social justice actors in Southern Africa. While SANGONeT is one of the oldest networks for development and human rights sectors in South Africa, no other evaluations of this particular network, from the users' perspective could be traced. The study sought to determine SANGONeT's intended users' perceptions of the network, in terms of their level of awareness and, utilization, accessibility, relevance of the network and its level of facilitation in networking. SANGONeT was evaluated using effectiveness indicators. The respondents were the development and human rights organizations in K waZulu-Natal which subscribed to SANGONeT, or those which use certain services provided by the network as well as those which do not use the network but which are potential users. The SANGONeT subscribers formed only a small proportion of the population. They were all included in the study. A number of potential subscribers who were nonsubscribers were added. According to the findings, the subscribers were satisfied with the services that SANGONeT provides and they do see it as a networking facilitator. The nonsubscribers and the nonusers were not aware of the network's existence or the services it provides. Underutilisation does not result from the problems of accessibility and relevance. Lack of awareness emerged as the main reason for the underutilisation of SANGONeT in KwaZulu-Natal. Based on the findings of the study, recommendations are made for SANGONeT as well as suggestions for further study.<br>Thesis (M.I.S.)-University of Natal, Pietermaritzburg, 2001.
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McCann, Elisabeth. "The Seven Cs Ethical Model of Communication: Environmental Communication and Indigenous Knowledge Management Strategies in International Agricultural Development." Thesis, 2012. http://hdl.handle.net/1969.1/ETD-TAMU-2012-08-11702.

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This dissertation explores a number of issues facing international nonprofit organizations and individuals working in agricultural interventions supporting rural development with the goal of creating an ethical foundation of communication values and practices. A theoretical framework is formulated, with the principles of environmental communication as a foundation. Special emphasis is placed upon knowledge management strategies utilized when working with indigenous populations. From these theoretical foundations, the emergent 7Cs ethical model of communication is constructed via the concepts of: Collaboration, Culture, Community, Conservation, Capacity, Care, and Consistency. A critical-rhetorical ethnographic case study of the Binational Agriculture Relief Initiative?s discourse is offered to explore the functionality and applicability of the 7Cs model. Using the 7Cs model as a guide, this analysis examines issues associated with nonprofit advocacy and developing communication strategies for international organizations serving agricultural development. Conclusions for the 7Cs ethical model of communication offer perspective on the model as a discursive response to neoliberal policies and international development ethics.
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