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1
Zhu, Yu Peng, and Han Woo Park. "Development of a COVID-19 Web Information Transmission Structure Based on a Quadruple Helix Model: Webometric Network Approach Using Bing." Journal of Medical Internet Research 23, no. 8 (August 26, 2021): e27681. http://dx.doi.org/10.2196/27681.
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Background Developing an understanding of the social structure and phenomenon of pandemic information sources worldwide is immensely significant. Objective Based on the quadruple helix model, the aim of this study was to construct and analyze the structure and content of the internet information sources regarding the COVID-19 pandemic, considering time and space. The broader goal was to determine the status and limitations of web information transmission and online communication structure during public health emergencies. Methods By sorting the second top-level domain, we divided the structure of network information sources into four levels: government, educational organizations, companies, and nonprofit organizations. We analyzed the structure of information sources and the evolution of information content at each stage using quadruple helix and network analysis methods. Results The results of the structural analysis indicated that the online sources of information in Asia were more diverse than those in other regions in February 2020. As the pandemic spread in April, the information sources in non-Asian regions began to diversify, and the information source structure diversified further in July. With the spread of the pandemic, for an increasing number of countries, not only the government authorities of high concern but also commercial and educational organizations began to produce and provide significant amounts of information and advice. Nonprofit organizations also produced information, but to a lesser extent. The impact of the virus spread from the initial public level of the government to many levels within society. After April, the government’s role in the COVID-19 network information was central. The results of the content analysis showed that there was an increased focus on discussion regarding public health–related campaign materials at all stages. The information content changed with the changing stages. In the early stages, the basic situation regarding the virus and its impact on health attracted most of the attention. Later, the content was more focused on prevention. The business and policy environment also changed from the beginning of the pandemic, and the social changes caused by the pandemic became a popular discussion topic. Conclusions For public health emergencies, some online and offline information sources may not be sufficient. Diversified institutions must pay attention to public health emergencies and actively respond to multihelical information sources. In terms of published messages, the educational sector plays an important role in public health events. However, educational institutions release less information than governments and businesses. This study proposes that the quadruple helix not only has research significance in the field of scientific cooperation but could also be used to perform effective research regarding web information during crises. This is significant for further development of the quadruple helix model in the medical internet research area.
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Bhati, Abhishek, and Diarmuid McDonnell. "Success in an Online Giving Day: The Role of Social Media in Fundraising." Nonprofit and Voluntary Sector Quarterly 49, no. 1 (August 13, 2019): 74–92. http://dx.doi.org/10.1177/0899764019868849.
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Social media platforms offer nonprofits considerable potential for crafting, supporting, and executing successful fundraising campaigns. How impactful are attempts by these organizations to utilize social media to support fundraising activities associated with online Giving Days? We address this question by testing a number of hypotheses of the effectiveness of using Facebook for fundraising purposes by all 704 nonprofits participating in Omaha Gives 2015. Using linked administrative and social media data, we find that fundraising success—as measured by the number of donors and value of donations—is positively associated with a nonprofit’s Facebook network size (number of likes), activity (number of posts), and audience engagement (number of shares), as well as net effects of organizational factors including budget size, age, and program service area. These results provide important new empirical insights into the relationship between social media utilization and fundraising success of nonprofits.
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Rodrigues, B., and V. Vanderpuye. "Impact of the African Organisation for Research and Training in Cancer on Improving Cancer Care on the Continent: 15-Year History." Journal of Global Oncology 4, Supplement 2 (October 1, 2018): 152s. http://dx.doi.org/10.1200/jgo.18.52400.
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Background and context: African Organisation for Research and Training in Cancer (AORTIC) seeks to become the continent's preeminent nonprofit organization working for cancer control. Established in 1982, and gaining exponential momentum since 2003. Milestones achieved include placing cancer control on the continent's health agenda. Main activities have been to foster collaboration for research and training, advocacy, palliative and psychosocial care, survivor groups, educative meetings for local and international cancer care professionals. Strategy/Tactics: To demonstrate impact of AORTIC on the continent over the past one and a half decades as a successful nonprofit organization aimed at reducing impact of cancer in Africa. Position our organization to lead the continent with home grown innovation to sensitize the cancer workforce to needs of our patients and countries by developing strategies that impact on improving cancer care across the continuum, research priorities and capabilities, professional development, including advocacy, survivorship, acting as a consultative mouth piece and authority on cancer control needs of Africa. Program/Policy process: 11 successful international biennial cancer conferences in Africa, with a steady increase in attendance from 300 to +900 delegates, 12 to 95 sessions, +3000 abstracts presented over 15 years. Last meeting labeled as; “This meeting is high-value; at the level of the best oncology meetings as ASCO and ESMO”. Regional training in pathology, oncology, psycho-oncology, palliative care, advocacy, prevention and early diagnosis. Regional meetings: Senegal, Tanzania, Nigeria, Angola, Mozambique and Cape Verde. Special interest groups: radiation, pathology, nursing, pediatrics and advocacy promoting professional and research development activities. African cancer leadership mentoring academies for young investigators - +40 participants to date. Grants for qualifying members to participate in external training workshops. 39 newsletters - translated into French and Portuguese. Memberships - span across the African continent, Europe, North America and Australia and organizations - 500 individual and close to 20 organizational members. Hosted Africa regional meetings at UICC WCC since 2014. Active on social media - +1300 followers. Publications: Cancer Plan for the African Continent 2013-2017 Handbook for Cancer Research in Africa Cancer Advocacy Training Toolkit for Africa AORTIC Cancer Network Directory, plus an online map Journal articles and position papers - 12 Declarations - 2 Projects - cancer registry mapping Grants - Beginning investigator catalytic grants (BIG Cat), partner NCI (USA) +20 beneficiaries. What was learned: Through coordinated and concerted efforts, relevant stakeholders who can influence and improve cancer care on the continent through collaboration, research and training, AORTIC is a continental networking hub spanning the African continent of more than 13,000 contacts and is a major instrument of change in effective control of cancer in Africa.
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Xu, Weiai (Wayne), and Gregory D. Saxton. "Does Stakeholder Engagement Pay Off on Social Media? A Social Capital Perspective." Nonprofit and Voluntary Sector Quarterly 48, no. 1 (August 2, 2018): 28–49. http://dx.doi.org/10.1177/0899764018791267.
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Nonprofits use social media to pursue a broad range of mission-related outcomes. Given the centrality of user connections and social networks on these sites, attaining these outcomes is contingent on first generating a stock of online social capital through investing in online relationships. Yet, little is known empirically about this process. To better understand the return on social media, this study develops empirical measures of four key dimensions of social media–based social capital centering on the nature of nonprofits’ network positions and stakeholder ties. The study then tests a series of hypotheses relating the increase in social capital to different types of stakeholder engagement tactics. Using Twitter data on 198 community foundations, the study finds that content with multiple communication cues and intersectoral stakeholder targeting predict higher levels of social capital; communicative and stakeholder diversity, thus, appear to play a key role in the successful organizational use of social media.
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Hu, Qian, and Wanzhu Shi. "Understanding Nonprofit Organizations' Use of Social Networking Sites." International Journal of Public Administration in the Digital Age 4, no. 1 (January 2017): 19–34. http://dx.doi.org/10.4018/ijpada.2017010102.
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This study examined how nonprofit organizations use social networking sites to enhance stakeholder relations and what organizational management factors may contribute to the effective use of social networking sites. Local nonprofit organizations in the Central Florida area were surveyed. The authors found that the strategic use of social networking sites can better foster online connections between nonprofit organizations and their stakeholders. Organizational managerial decisions can have a great impact on how effectively organizations use their social networking sites.
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Han, Jun. "RETRACTED: Policy Influence of Social Organizations in China." Nonprofit and Voluntary Sector Quarterly 46, no. 2 (July 9, 2016): NP2—NP19. http://dx.doi.org/10.1177/0899764016655889.
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At the request of the Journal Editors and the Publisher, the following article has been retracted: Han, J. (2016). Policy influence of social organizations in China. Nonprofit and Voluntary Sector Quarterly. Advance online publication. doi: 10.1177/0899764016655889
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Van Puyvelde, Stijn, and Peter Raeymaeckers. "The Governance of Public–Nonprofit Service Networks: Four Propositions." Nonprofit and Voluntary Sector Quarterly 49, no. 5 (April 2, 2020): 931–50. http://dx.doi.org/10.1177/0899764020913113.
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By integrating literature on governance processes with literature on network integration, we investigate the governance of mandated lead-organization public–nonprofit service networks. We argue that the relationship between the governing public actor and the participating nonprofit organizations as well as the governance processes involved are dependent upon the level of integration that is established in the network in terms of the centrality of the leading public agency and the density among the nonprofit actors. We formulate four propositions and distinguish archetypes of governance that guide further research and practice.
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P.D. Guidry, Jeanine, Richard D. Waters, and Gregory D. Saxton. "Moving social marketing beyond personal change to social change." Journal of Social Marketing 4, no. 3 (September 30, 2014): 240–60. http://dx.doi.org/10.1108/jsocm-02-2014-0014.
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Purpose – This paper aims to examine what type of messaging on Twitter is most effective for helping move social marketing beyond focusing on personal changes to find out what messages help turn members of the public into vocal advocates for these organizations’ social changes. Social marketing scholarship has regularly focused on how organizations can effectively influence changes in awareness and behaviors among their targeted audience. Communication scholarship, however, has repeatedly shown that the most influential form of persuasion happens interpersonally. As such, it is imperative that organizations learn how to engage audiences and facilitate the discussion about organizational messages between individuals. Social media provide platforms for such conversations, as organizational messaging can be shared and discussed by individuals with others in their networks. Design/methodology/approach – Through a content analysis of 3,415 Twitter updates from 50 nonprofit organizations, this study identifies specific types of messages that are more likely to get stakeholders retweeting, archiving and discussing the organizations’ messaging through regression analysis. Findings – Messages focusing on calls-to-action and community building generated the most retweets and Twitter conversation; however, they were also the least used strategies by nonprofit organizations. Originality/value – Research has regularly examined the types of messages sent out by nonprofit organizations on Twitter, but they have not tested those messages against measures of engagement. This study pushes the understanding of social media communication to the next level by analyzing those message categories against metrics provided by Twitter for each tweet in the sample.
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Feng, Yi, Lanying Du, and Qian Ling. "How social media strategies of nonprofit organizations affect consumer donation intention and word-of-mouth." Social Behavior and Personality: an international journal 45, no. 11 (December 2, 2017): 1775–86. http://dx.doi.org/10.2224/sbp.4412.
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Our purpose in this study was to validate the role of consumers' perceived trust and satisfaction in the internal mechanism of the effect of nonprofit organizations' social media strategies on consumers' donation intention and electronic word-of-mouth. We developed an online survey that was completed by 242 followers of the One Foundation nonprofit organization on social media. Responses were analyzed with a structural equation model. The results showed that both dissemination and interactivity had a significantly positive effect on consumers' perceived trust and satisfaction, which subsequently influenced their donation intention, and electronic word-of-mouth. Disclosure had a positive effect only on trust. Practical implications for managers of nonprofit organizations are discussed.
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Kim, Mirae. "Characteristics of Civically Engaged Nonprofit Arts Organizations." Nonprofit and Voluntary Sector Quarterly 46, no. 1 (July 9, 2016): 175–98. http://dx.doi.org/10.1177/0899764016646473.
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Nonprofits face increasing pressure to compete in the market, while they must maintain their civic commitment. Focusing on the arts and cultural sector, this study conducts the first large-scale, comprehensive empirical measurement of nonprofits’ engagement in various roles. The article uses a previously validated 18-item role index to categorize nonprofits as primarily engaged in either civic or market functions, so that a subsequent regression analysis can identify the common characteristics of civically active nonprofit arts service organizations. The data come from (a) qualitative interviews with leaders of arts nonprofits, (b) a random national sample of more than 900 arts nonprofits, and (c) Internal Revenue Service (IRS) tax returns of the sample nonprofits. The findings suggest that civically active arts nonprofits have diverse networks, recognize civic engagement as the industry norm, and are consciously aware of their nonprofit status. The results suggest how nonprofits can balance their equally important market- and civic-oriented functions.
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Becker, Annika. "An Experimental Study of Voluntary Nonprofit Accountability and Effects on Public Trust, Reputation, Perceived Quality, and Donation Behavior." Nonprofit and Voluntary Sector Quarterly 47, no. 3 (February 25, 2018): 562–82. http://dx.doi.org/10.1177/0899764018756200.
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Voluntary accountability carried out by nonprofit organizations seeks to ensure organizational adherence to financial and ethical standards beyond legal regulations, thereby sending signals of quality and trustworthiness. Yet, insights into whether and how different forms of voluntary nonprofit accountability influence the public’s attitude are limited, and recent calls emphasize the need for further empirical investigation. Building on the combination of three different research streams, this article presents a conceptual framework that distinguishes between four forms of (voluntary) nonprofit accountability within the theoretical context of the principal-agent theory. In an online experiment with 407 participants, the author demonstrates that externally certified voluntary accountability demonstrates higher reputation and perceived quality among nonprofit organizations, but not relating to donation behavior (relative to the other accountability conditions). Internal voluntary accountability has no effect, whereas no accountability is associated with less public trust, reputation, perceived quality, and donation behavior (compared with legal minimum accountability).
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De Benedicto, Samuel Carvalho, Eduardo Luiz Rodrigues, Cibele Roberta Sugahara, and Denise Helena Lombardo Ferreira. "Determinant Factors of Social Innovation Capability in Nonprofit Organizations and Social Businesses." International Journal for Innovation Education and Research 6, no. 12 (December 31, 2018): 91–119. http://dx.doi.org/10.31686/ijier.vol6.iss12.1254.
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The ability to create alternatives to social problems in a sustainable way can be understood as social innovation. Social innovation is a way of equalizing social problems, being considered an option for market, state and society failures. Thus, social innovation presents itself as a possible and necessary alternative for solving the problems related to Sustainable Development, especially education. This study seeks, from the perspective of the Innovation Capability, to identify the Capability for social innovation in Associations, Businesses Foundations and Social Businesses that work in the area of Education in the Southeast of Brazil. In this research, the Social Innovation Capability is composed of five factors, namely: Facilitating Leadership; Strategic Intention to Innovate Socially; Democratic Management; Co-creation of Social Innovation and Open Social Innovation. The research methodology is qualitative descriptive. For the data collection, an online questionnaire was sent to a selection of organizations belonging to all three types of organizations studied (Associations, Businesses Foundations and Social Businesses) that work in the area of Education in the Southeast of Brazil. As results, the responses of eight organizations, each with three respondents, were analyzed. The organizations were identified as being three Associations, two Businesses Foundations and three Social Businesses. The results were analyzed in light of the social innovation literature. The results indicate that in the Associations, Businesses Foundations and in Social Businesses, the determinants factors of the Capability for social innovation Democratic Management and Open Social Innovation are highlighted. Among the results it is worth noting that the Co-creation factor of Social Innovation is not representative for the organizations studied.
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Hager, Mark A., Joel J. Pins, and Cheryl A. Jorgensen. "Unto Thy Maker: The Fate of Church-Based Nonprofit Clinics in a Turbulent Health Care Environment." Nonprofit and Voluntary Sector Quarterly 26, no. 4_suppl (December 1997): S85—S100. http://dx.doi.org/10.1177/08997640972640061.
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Despite the explosive growth of the nonprofit sector in recent years, many charitable organizations have closed their doors. Evolution of the health care delivery system in the Minneapolis-St. Paul metropolitan area in Minnesota has favored large, integrated service networks at the expense of small, church-based nonprofit organizations that have long served as a means of neighborhood organizing, social outreach, and the proliferation of community values. Interviews with three defunct church-based health care organizations provide the basis for the authors' observations that relatively sudden and wide-scale changes in the health care environment have legislated against small health care organizations, selecting them out for extinction.
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Jilke, Sebastian, Jiahuan Lu, Chengxin Xu, and Shugo Shinohara. "Using Large-Scale Social Media Experiments in Public Administration: Assessing Charitable Consequences of Government Funding of Nonprofits." Journal of Public Administration Research and Theory 29, no. 4 (May 12, 2018): 627–39. http://dx.doi.org/10.1093/jopart/muy021.
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Abstract In this article, we introduce and showcase how social media can be used to implement experiments in public administration research. To do so, we pre-registered a placebo-controlled field experiment and implemented it on the social media platform Facebook. The purpose of the experiment was to examine whether government funding to nonprofit organizations has an effect on charitable donations. Theories on the interaction between government funding and charitable donations stipulate that government funding of nonprofit organizations either decreases (crowding-out), or increases (crowding-in) private donations. To test these competing theoretical predictions, we used Facebook’s advertisement facilities and implemented an online field experiment among 296,121 Facebook users nested in 600 clusters. Through the process of cluster-randomization, groups of Facebook users were randomly assigned to different nonprofit donation solicitation ads, experimentally manipulating information cues of nonprofit funding. Contrary to theoretical predictions, we find that government funding does not seem to matter; providing information about government support to nonprofit organizations neither increases nor decreases people’s propensity to donate. We discuss the implications of our empirical application, as well as the merits of using social media to conduct experiments in public administration more generally. Finally, we outline a research agenda of how social media can be used to implement public administration experiments.
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Parsons, Bryan M. "Local Autism Policy Networks: Expertise and Intermediary Organizations." Educational Policy 32, no. 6 (October 24, 2016): 823–54. http://dx.doi.org/10.1177/0895904816673743.
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The increasing prevalence of diagnoses for autism spectrum disorder (ASD), now one in 68 children according to the National Institutes of Health (NIH), presents a number of policy implications. In particular, many of these children become eligible for special education services under the Individuals With Disabilities Education Act (IDEA). Given the specialized expertise and resources required of local education agencies (LEAs), how do they respond to this implementation challenge? In May 2015, an online survey was distributed to various governmental and nongovernmental actors in three Virginia localities to measure the extent of collaboration in local autism policy networks. The findings suggest that these networks are driven by autism-related information, and that nonprofit organizations act as intermediary organizations that bridge disparate stakeholders. The results contribute to our understanding of fragmentation across policy subsystems, with the focus here on education policy, and the implementation challenges related to a rapidly changing policy issue.
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Doerfel, Marya L., Yannick Atouba, and Jack L. Harris. "(Un)Obtrusive Control in Emergent Networks: Examining Funding Agencies’ Control Over Nonprofit Networks." Nonprofit and Voluntary Sector Quarterly 46, no. 3 (August 21, 2016): 469–87. http://dx.doi.org/10.1177/0899764016664588.
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Nonprofit sector organizations tackle intractable problems by seeking support from external funding agencies, resulting in funders holding power through resource control. Nonprofits also access resources and coordinate activities through building networks with other nonprofits. Such networks have been viewed as emergent with an underlying assumption that the nonprofits determine when and with whom to partner. Given the power of funders, however, how much control do the nonprofits have in determining whether or not to partner? Document analysis of 83 application packets used by funders in the United States to collect and assess nonprofit suitability for funding shows significant differences between private- and public-sector control over nonprofits decisions to network. Unlike private-sector foundations, public-agency funding documents mandate awardees to network, which has practical and theoretical implications. Although the idea of building a network implies autonomous acts on the part of nonprofits, some are prone to hierarchical influences through grant-making policy.
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Bodem-Schrötgens, Jutta, and Annika Becker. "Do You Like What You See? How Nonprofit Campaigns With Output, Outcome, and Impact Effectiveness Indicators Influence Charitable Behavior." Nonprofit and Voluntary Sector Quarterly 49, no. 2 (August 16, 2019): 316–35. http://dx.doi.org/10.1177/0899764019868843.
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This study contributes to recent discussions on voluntary disclosure as a signaling approach among nonprofit organizations and its effects on stakeholders’ decision-making. Focusing on nonprofit program effectiveness, we test how nonprofit campaigns providing information on three effectiveness indicators—outputs, outcomes, and impacts (as part of the logic framework)—influence donation and lending behavior. An online survey experiment ( N = 271) reveals that donors value outcome and impact indicators more than output information, without any differences between the two. Moreover, the three indicators have no statistical influences on lending behavior. We also consider the moderating role of reflective decision-making and find no influence on either donation or lending behavior.
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Kerwin, Shannon, Joanne MacLean, and Dina Bell-Laroche. "The Mediating Influence of Management by Values in Nonprofit Sport Organizations." Journal of Sport Management 28, no. 6 (November 2014): 646–56. http://dx.doi.org/10.1123/jsm.2013-0303.
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The theory of practicing values may provide valuable insight into the role of organizational values in sport organizations. This is particularly relevant in the nonprofit sport sector where managers operate with limited budgets and organizations may subscribe to specific ethical-social values related to organizational performance. The purpose of this study was to explore the influence of organizational values on the performance of nonprofit sport organizations and the possible mediating effect of employing a management-by-values approach. Online questionnaires were collected from 24 national sport organizations, with a total sample of 103 participants. Results indicate management by values fully mediates the influence of ethical-social organizational values on organizational performance. These results are explained using the theory of practicing values, which emphasizes the need to intentionally manage values within sport organizations. Implications for research and practice are presented.
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Fuller, Ryan P., and Antonio La Sala. "Crisis Communication Preparedness Practices Among U.S. Charitable Organizations: Results From a National Survey." SAGE Open 11, no. 2 (April 2021): 215824402110145. http://dx.doi.org/10.1177/21582440211014516.
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Organizations should prepare for crises, through identifying crisis concerns, having written crisis communication plans, and designating teams for crisis planning and response, for example. Nonprofit organizations, which represent an important sector of U.S. society, are no different in needing to prepare, but to date, a review of their crisis communication preparedness is lacking. Therefore, a national online survey of 2,005 U.S. charitable organizations was administered to determine nonprofit organizations’ adoption of an anticipatory perspective of crisis management. The anticipatory perspective shifts the organization’s focus from reaction to crises to anticipation of them. According to the survey, 75% of organizations reported at least one organizational crisis in the 24 months prior to taking the survey (circa 2017–2019). Loss of a major stakeholder was the most common organizational crisis that had occurred and the greatest future concern. Most nonprofits (97.5%) reported implementing some crisis communication preparedness tactics. Importantly, charitable organizations can enact communication preparedness tactics without significantly detracting from program delivery. Moreover, given the general concerns within the sector, nonprofit organizations should prepare specifically for loss of a major stakeholder and technologically created crises such as data breaches and negative word of mouth on social media.
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Caramidaru, Ibrian, and Andreea Ionica. "In Search of Sustainable Social Impact: A System Dynamics Approach to Managing Nonprofit Organizations Operating in Multi-Project Contexts." MATEC Web of Conferences 343 (2021): 07007. http://dx.doi.org/10.1051/matecconf/202134307007.
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Nonprofit organizations are typically seen as institutional settings that contribute to finding grassroots solutions to various social problems. But in their own turn, these entities exhibit by design manyfold frailties given by factors such as - precarious funding sustainability, balancing the multiple and, at times, divergent interests of stakeholders, finding a suitable manner to assess managerial performance. The aim of this paper consist in employing a system dynamics approach to modelling the managerial behaviour of nonprofit entities delivering their output through project networks. The system dynamics concepts of causal loops, stocks and flows dependencies are used to depict the complex relationships between projects, funding sources and social outcomes. This approach leads to identifying the systemic threatening to nonprofit sustainability and the dynamic nature of managerial decisions in the context of the interactions between nonprofit organizations, their beneficiaries and funding agencies.
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Opolski, Krzysztof, Piotr Modzelewski, and Agata Kocia. "Interorganizational Trust and Effectiveness Perception in a Collaborative Service Delivery Network." Sustainability 11, no. 19 (September 24, 2019): 5217. http://dx.doi.org/10.3390/su11195217.
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This study presents the determinants of trust in light of the scientific literature on trust and governance networks. The theoretical analysis focuses on differentiation of various types of trust and its determinants at both for-profit and nonprofit organizations. Moreover, the idea of a network is presented with the main attention given to the performance of collaborative service delivery networks. On the basis of theoretical study, a longitudinal analysis was performed at institutions providing services to the homeless people in Warsaw, Poland. During the periods of 2013 and 2017 to 2018, two cohorts of field questionnaire studies were conducted among employees of 18 social welfare centers (sample based on 18 Warsaw districts) and homeless shelters run by nonprofit organizations (samples of 19 and 22, respectively). These local government institutions and nonprofit organizations comprised the collaborative service delivery network under study. Mixed-method research was applied at welfare centers and nonprofit organizations (NGOs) where both frontline and management level employees were interviewed, and some data were statistically evaluated. The research was conducted using the same questionnaires at both points in time. The research showed that, from the perspective of social welfare centers, interorganizational trust in relation to other social welfare centers and to nonprofit organizations is positively correlated with perceived interorganizational effectiveness of other actors in the network (measured by the possibility of obtaining information, promptness, commitment, completeness and correctness of documents, and assessment of employees’ knowledge). The same results were obtained from the perspective of NGOs. In addition, these correlations remained almost unchanged over time, although the research was repeated after many years using the same variables. Finally, there is no basis to state that trust is correlated with outcome perception when considering the most difficult and complex social services.
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Palacios-Marqués, Daniel, José M. Merigó, and Pedro Soto-Acosta. "Online social networks as an enabler of innovation in organizations." Management Decision 53, no. 9 (October 19, 2015): 1906–20. http://dx.doi.org/10.1108/md-06-2014-0406.
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Purpose – The purpose of this paper is to study the effect of online social networks on firm performance and how this technology can help to create value. The authors approach the problem from the Resource-Based View in order to analyze if online social networks can be considered source of competitive advantage and how it can enhance or complement essential marketing competences. Design/methodology/approach – The data were obtained from a survey based on the Spanish hospitality firms. This sector was chosen because Web 2.0 is becoming an important marketing channel in the tourism industry, and especially in hospitality firms. In addition, Spain is the one of the largest tourist destination in the world and has a strong presence of social media and Web 2.0 use by the population and hospitality enterprises. Between February and June 2012, the questionnaire was sent to all top managers of four-star and five-star Spanish hospitality firms. The authors received 197 questionnaires, but four of them were eliminated due to errors or because they were received too late. Findings – Results show that there is a statistically significant positive relationship between online social networks and innovation capacity and that the relationship between online social networks and firm performance is fully mediated by innovation capacity. In turn, the authors find a statistically significant positive relationship between innovation capacity and performance in the hotel industry. Originality/value – The authors discuss the importance of online social networks in the development of innovation competences through business intelligence and knowledge management that result in higher performance. The authors also consider the ways in which online social networks enhance knowledge management.
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Okada, Aya, Yu Ishida, and Naoto Yamauchi. "Effectiveness of Social Media in Disaster Fundraising." International Journal of Public Administration in the Digital Age 4, no. 1 (January 2017): 49–68. http://dx.doi.org/10.4018/ijpada.2017010104.
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When a disaster strikes, nonprofit organizations face the need to mobilize resources as quickly as possible in a limited time frame. Given its characteristics to instantly spread information to masses of people, social media is considered one of the most effective ways for nonprofits to publicize opportunities to take voluntary actions. Despite the envisioned use, however, little has been examined about the effectiveness of social media in encouraging people to give. This paper takes the case of earthquake, tsunami, and nuclear threat that struck Japan in 2011 to examine whether the use of social media was effective in nonprofit fundraising. Analyzing data collected in an original online survey, the authors find that the use of social media both before and after the disaster has a positive impact on the amount of donations that nonprofits raise.
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Di Lauro, Stefano, Aizhan Tursunbayeva, and Gilda Antonelli. "How Nonprofit Organizations Use Social Media for Fundraising: A Systematic Literature Review." International Journal of Business and Management 14, no. 7 (May 31, 2019): 1. http://dx.doi.org/10.5539/ijbm.v14n7p1.
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Social media (SM) are widely used by nonprofit organizations (NPOs). However, little is known about how they are used for fundraising, especially regarding their benefits/disbenefits, and the optimum strategies for maximizing value from such campaigns. The study presented here aimed to address this gap by collecting, analyzing and synthesizing the results of the corpus of published academic research on this topic.
Of 194 potentially relevant search results generated from seven international online databases, only 71 (62 studies) fully met the inclusion criteria. Most of these qualifying studies were published in social science journals in the past three years and derived from high-income countries. Our findings indicate that the benefits NPOs can obtain from using SM for fundraising include increased transparency and accountability, operational, involvement and engagement, and improved organizational image (although in respect of the two latter, outcomes can be mixed). The strategies for NPOs' SM use for fundraising focused either on generic management of social media for NPO’s fundraising or on management of some specific SM fundraising campaigns.
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Kim, Mirae, and Étienne Charbonneau. "Caught Between Volunteerism and Professionalism: Support by Nonprofit Leaders for the Donative Labor Hypothesis." Review of Public Personnel Administration 40, no. 2 (December 19, 2018): 327–49. http://dx.doi.org/10.1177/0734371x18816139.
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The rise of professionalism within the nonprofit sector has transformed the sector’s reliance on well-meaning volunteers to paid professionals. While the professionalization of the nonprofit workforce is likely to continue, nonprofits are increasingly challenged for their inability to pay competitive wages. Our study argues that a social expectation for nonprofit employees to forgo some of their wages influences the donative labor narrative, which in turn impacts low nonprofit wages. We present data from an online survey experiment of executive directors at 467 nonprofits, along with their organizations’ Form 990 filings, to contrast socially biased attitudes and genuine views toward the donative labor hypothesis. The findings illustrate that the donative labor narrative should be understood as a result of social expectations for sacrifice of nonprofit employees, rather than a simple outcome of supply and demand in the labor market. We discuss the need to reframe the widespread donative labor narrative.
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de Leon, Erwin. "Community-Based Asian American and Pacific Islander Organizations and Immigrant Integration." AAPI Nexus Journal: Policy, Practice, and Community 10, no. 1 (2012): 41–58. http://dx.doi.org/10.36650/nexus10.1_41-58_deleon.
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An Urban Institute study examined immigrant integration through the lens of community-based organizations. Based on interviews with nonprofit leaders and an analysis of financial data, the study found that immigrant-serving nonprofits provide a wide range of programs and services that promote the social and political mobility of newcomers. Findings also suggest that Asian American and Pacific Islander (AAPI) organizations in the Washington, D.C. metropolitan area are smaller than other immigrant-serving nonprofits. AAPI groups also lack access to political networks that are crucial to securing policy and funding support. Moreover, different political and administrative structures affect the ability of these nonprofit organizations to serve their constituents.
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Yang, Bo, Lulu Wang, and Bayan Omar Mohammed. "Improving the organizational knowledge sharing through online social networks." Kybernetes 49, no. 11 (December 2, 2019): 2615–32. http://dx.doi.org/10.1108/k-07-2019-0508.
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Purpose Social technologies can offer a strong means for organizations to manage their information flows and thus make changes on the organizational knowledge sharing, which may then be linked to employees’ productivity and performance enhancements. The purpose of this paper is to predict the impact of using the online social network on employee motivation and employee motivation effects on organizational knowledge sharing. Design/methodology/approach From employees of tax affairs organization, data are collected. For evaluating the model’s elements, a questionnaire was designed. It was revised by experts with significant experiences. For statistical analysis, SMART-PLS 3.2 is used. Findings Findings have confirmed the validity of the proposed model. The results also have indicated that online social networks, social trust and social goals have a positive and important impact on employee motivation. Furthermore, obtained results have revealed that organizational knowledge sharing is significantly influenced by employee motivation and organizational commitment. Research limitations/implications The study contributes to the literature on organizational knowledge sharing and employee motivation in online social networking sites. Organizations could benefit from this knowledge by accepting that social networking sites must be considered as a critical component of the knowledge sharing, and precise targeting efforts could be directed for those users. Also, it could be exciting to study further factors affecting the development of organizational knowledge sharing in larger organizations. Originality/value The paper rises the understanding of what online social networking encompasses and how it can be utilized for the organization. The ideas and discussion are similarly applicable to libraries and may give them new visions into the delivery of social networking applications as part of their facilities to users.
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Tooley, Stuart, and Jill Hooks. "Accounting for Volunteers: Enhancing Organizational Accountability and Legitimacy." Nonprofit and Voluntary Sector Quarterly 49, no. 1 (June 10, 2019): 93–112. http://dx.doi.org/10.1177/0899764019853041.
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Volunteers are mission-critical resources, and the ongoing ability of many nonprofit organizations to serve their constituencies is dependent on such contributed services. Utilizing an online questionnaire administered to coordinators of volunteers, the study investigates perceptions and practices in the Australian nonprofit sector in the reporting of volunteer contributions of services. We find ( N = 166) that although organizations place high value on volunteer contributions, the benefits and impact are rarely reported. The majority of respondents consider that a statement of volunteer contributions should be included alongside financial statements to give a more complete representation of organizational performance. This would enhance the accountability and legitimacy of the organization. No regulatory requirement to report and a lack of resources are cited as the predominate reasons for current nondisclosure. The findings support the need for a best practice model for recording and reporting volunteer contributions to recognize the significance of the resource.
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Mano, Rita S. "Information Technology, Adaptation and Innovation in Nonprofit Human Service Organizations." Journal of Technology in Human Services 27, no. 3 (August 4, 2009): 227–34. http://dx.doi.org/10.1080/15228830903093239.
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Cox, Joe, Eun Young Oh, Brooke Simmons, Gary Graham, Anita Greenhill, Chris Lintott, Karen Masters, and Jamie Woodcock. "Doing Good Online: The Changing Relationships Between Motivations, Activity, and Retention Among Online Volunteers." Nonprofit and Voluntary Sector Quarterly 47, no. 5 (July 5, 2018): 1031–56. http://dx.doi.org/10.1177/0899764018783066.
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Advances in Internet technology are making it possible for individuals to volunteer online and participate in research-based activities of nonprofit organizations. Using survey data from a representative sample of such contributors, this study investigates their motivations to volunteer for five online volunteering projects using the Volunteer Functions Inventory. We explore relationships between these six categories of motivation and actual recorded measures of both volunteer activity and retention. We also use quantile regression analysis to investigate the extent to which these motivations change at different stages in the volunteer process. Our results show that volunteers’ activity and retention tend to associate significantly and positively with the motivations of understanding and values, as well as significantly and negatively with the social and career motivations. We also find the importance of motivations changes significantly across the stages of volunteer engagement. In some cases, especially the understanding motivation, the changes observed for activity and retention are markedly different.
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Franchi, Enrico, Agostino Poggi, and Michele Tomaiuolo. "Social Media for Online Collaboration in Firms and Organizations." International Journal of Information System Modeling and Design 7, no. 1 (January 2016): 18–31. http://dx.doi.org/10.4018/ijismd.2016010102.
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Participation in social networks has long been studied as a social phenomenon according to different theories. In particular, the notion of social capital highlights a person's benefit due to his relations with other persons, including family, colleagues, friends and generic contacts. It may be important both for the individuals that are able to accumulate large amounts, and for organizations. Nowadays, social networking systems bring many acquaintances online, both in the private and working spheres. Some systems are used both at home, for leisure goals, and on the work place, professionally. In the vast majority of cases, social networking platforms are still used without corporate blessing. However, several traditional information systems, such as CRMs and ERPs, have also been modified in order to include social aspects. This article shows the role of social capital in the participation in online social networking activities, in the various cases of Virtual Organizations, Virtual Teams, and online Networks of Practice. It describes the present situation, which is characterized by great promises and mixed initial results, and some possible prospects.
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Veronis, Luisa. "The Role of Nonprofit Sector Networks as Mechanisms for Immigrant Political Participation." Studies in Social Justice 7, no. 1 (November 19, 2012): 27–46. http://dx.doi.org/10.26522/ssj.v7i1.1053.
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Issues of immigrant political incorporation and transnational politics have drawn increased interest among migration scholars. This paper contributes to debates in this field by examining the role of networks, partnerships and collaborations of immigrant community organizations as mechanisms for immigrant political participation both locally and transnationally. These issues are addressed through an ethnographic study of the Hispanic Development Council, an umbrella advocacy organization representing settlement agencies serving Latin American immigrants in Toronto, Canada. Analysis of HDC’s three sets of networks (at the community, city and transnational levels) from a geographic and relational approach demonstrates the potentials and limits of nonprofit sector partnerships as mechanisms and concrete spaces for immigrant mobilization, empowerment, and social action in a context of neoliberal governance. It is argued that a combination of partnerships with a range of both state and non-state actors and at multiple scales can be significant in enabling nonprofit organizations to advance the interests of immigrant, minority and disadvantaged communities.
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Lee, Yen-Hua, Lih-Shing Yang, Kuang Man Wan, and Guan-Hong Chen. "Interactive effects of personality and friendship networks on contextual performance." Social Behavior and Personality: an international journal 38, no. 2 (March 1, 2010): 197–208. http://dx.doi.org/10.2224/sbp.2010.38.2.197.
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In this research 505 valid questionnaires collected from 17 selected companies including nonprofit organizations, insurance companies, and manufacturing firms were used to gauge the normalized in-degree centrality of a friendship network. Social network analysis techniques were administered. The aim in this research was to present a model of how friendship networks and the personality characteristic of conscientiousness could intensify individual contextual performance of the employee. Theories and research investigations on different disciplines such as social and organizational science were integrated to develop the model. The results indicate that the interaction between conscientiousness and friendship networks explains a significant incremental amount of the variance in employee individual contextual performance.
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Vinokur-Kaplan, Diane. "New Public Governance, Social Services, and the Potential of Co-Located Nonprofit Centers for Improved Collaborations." Nonprofit Policy Forum 8, no. 4 (March 26, 2018): 445–64. http://dx.doi.org/10.1515/npf-2017-0040.
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AbstractNew Public Governance’s approach to public management seeks to both decrease costs and to increase the overall efficiency and effectiveness of publicly-funded services. It further emphasizes effective, efficient collaborations among service providers, and well-functioning networks of service-providers connected with government funders. One conceivable vehicle to promote collaborations among nonprofits providing contracted services is to establish co-located nonprofit centers. In such a multi-tenant building, its owner or master lease-holder, which is usually a nonprofit, would recruit other nonprofits to rent space and use shared resources and/or services in its shared-space workplace. Typically, these workplaces are more affordable, stable, efficient, and of higher quality than their current offices. Also, nonprofit centers often enthusiastically promote cooperation and collaboration among their tenants. Several hundred such centers already exist in the United States and Canada. Two profiles of two nonprofit centers where co-located organizations collaboratively provide social services, as well as some survey results, are presented to illustrate that nonprofit center sites are indeed operational and could be a vehicle to help support collaborative goals of New Public Governance.
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Beaty, LeAnn. "Ethics in the Hollow State: Distinguishing between Nonprofit and For-Profit Agents of Prisoner Reentry." Journal of Public and Nonprofit Affairs 7, no. 1 (April 1, 2021): 68–88. http://dx.doi.org/10.20899/jpna.7.1.68-88.
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New public management, a reform movement that shifted the provision of public goods and services towards private institutions, is firmly entrenched in the United States. The Hollow State, a metaphor often used synonymously with contracting out, reflects the growing trend of using non-governmental networks–often nonprofits but also for-profit organizations–to deliver social services to vulnerable groups. This article, which draws from the author’s dissertation, examines differences in nonprofit and for-profit prisoner reentry agencies. The findings suggest that nonprofit/for-profit differences are eroding as the nonprofit sector becomes more competitive with the private sector for government contracts.
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Ihm, Jennifer. "Communicating without nonprofit organizations on nonprofits’ social media: Stakeholders’ autonomous networks and three types of organizational ties." New Media & Society 21, no. 11-12 (June 21, 2019): 2648–70. http://dx.doi.org/10.1177/1461444819854806.
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Research on nonprofit organizations’ (NPOs) social media strategies has focused on the dialogic features of social media to improve organization–stakeholder relationships and elicit stakeholder responses. However, NPOs may initiate different types of relationships with their stakeholders on social media (i.e. flow, representational, and affinity). Stakeholders may also create autonomous networks among themselves beyond simply responding to the NPOs. Based on observations of 100 NPOs’ and stakeholders’ 1-month-Twitter activities, this study captures varying types of NPOs’ ties embedded in social media and examines how each type correlates with stakeholders’ autonomous networks. The results suggest that each type of tie has a different role in autonomous networks. This study provides a nuanced understanding of diverse networks embedded in social media and sheds light on autonomous networks as distinctive virtual communities for NPOs during this era of transformation in collective action and social change, existing at the intersection of loose organizational coordination and individual autonomy.
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Agah, Afrand, and Mehran Asadi. "Influence and Information Flow in Online Social Networks." International Journal of Virtual Communities and Social Networking 9, no. 4 (October 2017): 1–17. http://dx.doi.org/10.4018/ijvcsn.2017100101.
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This article introduces a new method to discover the role of influential people in online social networks and presents an algorithm that recognizes influential users to reach a target in the network, in order to provide a strategic advantage for organizations to direct the scope of their digital marketing strategies. Social links among friends play an important role in dictating their behavior in online social networks, these social links determine the flow of information in form of wall posts via shares, likes, re-tweets, mentions, etc., which determines the influence of a node. This article initially identities the correlated nodes in large data sets using customized divide-and-conquer algorithm and then measures the influence of each of these nodes using a linear function. Furthermore, the empirical results show that users who have the highest influence are those whose total number of friends are closer to the total number of friends of each node divided by the total number of nodes in the network.
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Sarkar, Dhrubasish, Dipak K. Kole, and Premananda Jana. "Survey of Influential Nodes Identification in Online Social Networks." International Journal of Virtual Communities and Social Networking 8, no. 4 (October 2016): 57–69. http://dx.doi.org/10.4018/ijvcsn.2016100104.
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The increasing popularity of Online Social Networks (OSNs), its complex and rapidly growing structure, its potential impact on business, politics, healthcare and society has led to a great deal of interest in the development of efficient influential nodes identification algorithms. Different kind of business organizations are trying to use the social networking sites to reach the target audience quickly and efficiently in terms of cost and time. The influential nodes can play an important role in it. In this paper the features of social network, models of social networks and different models or approaches used for identifying influential nodes in online social networks have been studied.
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Caramidaru, Ibrian, and Andreea Ionica. "Between project efficiency and stakeholders’ interests: project intake decisions in nonprofit organizations." MATEC Web of Conferences 342 (2021): 09005. http://dx.doi.org/10.1051/matecconf/202134209005.
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Nonprofit organizations implementing their strategies through multi-project environments are perennially confronted with the difficulties embedded into their institutional design. Assessing the social results is intrinsically dependent on the missional depiction of social change and it is to be performed in settings of project networks influenced by multiple stakeholder interests. In order to balance the project efficiency, in terms of the triple constraint of scope-time-budget, and the need for stakeholder satisfaction, when it comes to project intake decisions a procedural decision making approach is required. The aim of this paper consist in proposing a decision making process and the adjacent procedures set for project intake decisions guided by various criteria. This process takes into account: mapping the stakeholder’s importance and influence on strategy casting, assessing the social outcome of projects and project efficiency requirements.
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Vinokur-Kaplan, Diane. "New Public Governance and the Growth of Co-Located Nonprofit Centers." Nonprofit Policy Forum 8, no. 4 (March 26, 2018): 429–44. http://dx.doi.org/10.1515/npf-2017-0025.
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Abstract New Public Governance urges public services to collaborate with other relevant organizations in order to increase the efficiency and effectiveness of provided services. A relevant venue for such collaborations are co-located nonprofit centers, facilities that offer affordable, shared space workplaces for nonprofits and other social-benefit organizations. Many of these centers actively encourage collaboration among their tenants, especially in facilities organized to house related service-providers. They also provide comfortable space for meetings with public sector agencies and other funders. Such centers have been growing in the twenty-first century; nearly 400 have been identified in the United States and Canada (Nonprofit Centers Network 2015a), and they now house hundreds of various nonprofits organizations. This article describes these centers’ goals, history, and trends that encouraged their development, and aspects of their architecture and design. Examples of co-located nonprofit centers that provide an array of social services are presented, from the U.S. and Canada. In sum, these centers help advance the quality of life for clienteles and communities; and the collaborations and networks that they establish promote a key goal of New Public Governance.
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Arlikatti, Sudha, Hassan A. Taibah, and Simon A. Andrew. "How do you warn them if they speak only Spanish? Challenges for organizations in communicating risk to Colonias residents in Texas, USA." Disaster Prevention and Management 23, no. 5 (October 28, 2014): 533–50. http://dx.doi.org/10.1108/dpm-02-2014-0022.
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Purpose – The purpose of this paper is to examine the information channels used by public and nonprofit organizations to communicate disaster risk information to Colonias residents in Hidalgo County, Texas. It seeks to find creative and proactive solutions for organizations to improve risk education to these constituents. Design/methodology/approach – Initially a snowball sampling technique was used to conduct six face-to-face interviews. This was followed by an online survey sent to 64 reputational referrals, of which 23 completed the survey, generating a response rate of 34 percent. A comparative analysis between public and nonprofit organizations and the Fischer's exact test were employed to analyze the data. Findings – Channel preferences for providing risk information varied with public organizations using the television (TV) and the nonprofit organizations using bilingual staff for outreach. The television, radio, public events, and bilingual staff were considered to be the most effective while social media (Facebook, Twitter, and city web sites) was not considered at all by both groups. Lack of funding and staffing problems were identified as the primary challenges. Research limitations/implications – One limitation is that the paper focusses on organizations serving Spanish speakers in the Texas Colonias. Future research needs to investigate how other localities at border sites where culturally and linguistically diverse groups might reside, receive and understand risk information. The role of cross-national organizations in creating internationally coordinated plans for disaster communication should also be explored. Originality/value – It highlights the challenges faced by organizations in communicating risk, especially in border communities where culturally and linguistically diverse groups reside.
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Kuzmina, A. M. "Modern Marketing and Involvement of the Audience of Non-Profit Organizations in Communication in Social Networks." Economics and Management 26, no. 12 (February 10, 2021): 1349–54. http://dx.doi.org/10.35854/1998-1627-2020-12-1349-1354.
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Aim. The presented study aims to describe the process of involving the target audience of nonprofit organizations in communication in social networks from the perspective of modern marketing goals.Tasks. The author conceptualizes the notions of “involvement” and “engagement” as mechanisms of marketing communications; determines the range of methods and tools used by non-profit organizations in their marketing practices to enhance the engagement of the target audience in communication in social networks; assesses the degree of engagement of the target audience of nonprofit organizations (NPOs) in social networks in the context of industry-specific features and the NPO’s location in order to analyze efforts aimed at involving the audience in communication in social networks through the example of non-profit organizations in the city of Perm.Methods. In modern marketing theory, the shift of the marketing paradigm towards continuous interaction between companies and customers at each stage of their contact with the organization appears imminent. It becomes necessary to maintain a certain level of customer engagement in communication as a cognitive and behavioral construct of the communication process. In this regard, the methodological basis of the study is determined by cognitive and behavioral approaches as key theoretical constructs in the representation of the phenomenon of involvement of the target audience in the communication process.Results. Marketing tools for involving the target audience of non-profit organizations in communication in social networks at each stage of the customer journey are identified; the degree of involvement of the target audience in communication with Perm’s socially oriented non-profit organizations (SO NPOs) in such social networks as VKontakte and Instagram is characterized from the perspective of consolidating the scientific view on the specifics of marketing goals for promoting organizations in the non-profit sector. The author substantiates the need for a systematic diagnosis of the conditions that determine the degree of the audience’s engagement in communication in social networks from the perspective of marketing goals for attracting public attention to the activities of civil institutions.Conclusions. The features of communication with the target audience on social network platforms in the marketing practice of promotion are identified with allowance for the industry-specific features of non-governmental non-profit organizations and their location. It is established that higher engagement of the target audience in communication in social networks is characterized by consistency in information placement; broad coverage of the community audience in a social network, which is estimated by the number of subscribers; posts being viewed by a great number of people, far exceeding the number of subscribers; many likes on community posts; presence of comments and reposts; a link from the social network to the official website of the SO NPO; attraction and use of user content in the community; horizontal connections within the community, networking.
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Crowne, Kerri Anne, Richard J. Goeke, and Mary Shoemaker. "Enhancing international assignees’ performance with online social networks." Journal of Global Mobility 3, no. 4 (December 14, 2015): 397–417. http://dx.doi.org/10.1108/jgm-09-2014-0045.
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Purpose – Adjustment to the new locale is one of the primary factors that influence performance on an international assignment. The purpose of this paper is to propose a model that depicts how online social networks may contribute to international assignees’ adjustment via their influence on well-being and knowledge transfer. Design/methodology/approach – The present research uses network theory and readily available technology to develop a model of how online supportive social networks and informational social networks may increase the international assignee’s well-being and knowledge transfer (with prior/next assignees and with the organization). These increases will subsequently have a positive impact on the assignee’s adjustment and ultimately his/her job performance. Findings – Since this paper is conceptual rather than empirical, there are no findings; however, it is argued that online social networks may have a positive impact on an expatriate’s well-being, knowledge transfer, adjustment, and job performance. Research limitations/implications – This paper is a conceptual piece, so data will need to be collected to test the model developed here. Furthermore, other factors may influence international assignee adjustment, such as spouse and/or family adjustment. Practical implications – Suggestions are provided regarding how organizations can utilize in-house or external online social networks to assist international assignees. Originality/value – Despite the ubiquity of online social networks, there is a paucity of research examining the potential impact of online social networks on international assignees.
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Zeng, Wenjing, Rui Tang, Haizhou Wang, Xingshu Chen, and Wenxian Wang. "User Identification Based on Integrating Multiple User Information across Online Social Networks." Security and Communication Networks 2021 (May 25, 2021): 1–14. http://dx.doi.org/10.1155/2021/5533417.
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User identification can help us build more comprehensive user information. It has been attracting much attention from academia. Most of the existing works are profile-based user identification and relationship-based user identification. Due to user privacy settings and social network restrictions on user data crawl, user data may be missing or incomplete in real social networks. User data include profiles, user-generated contents (UGCs), and relationships. The features extracted in previous research may be sparse. In order to reduce the impact of the above problems on user identification, we propose a multiple user information user identification framework (MUIUI). Firstly, we develop multiprocess crawlers to obtain the user data from two popular social networks, Twitter and Facebook. Secondly, we use named entity recognition and entity linking to obtain and integrate locations and organizations from profiles and UGCs. We also extract URLs from profiles and UGCs. We apply the locations jointly with the relationships and develop several algorithms to measure the similarity of the display name, all locations, all organizations, location in profile, all URLs, following organizations, and user ID, respectively. Afterward, we propose a fusion classifier machine learning-based user identification method. The results show that the F1 score of MUIUI reaches 86.46% on the dataset. It proves that MUIUI can reduce the impact of user data that are missing or incomplete.
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Ofem, Brandon, Bindu Arya, and Stephen P. Borgatti. "The Drivers of Collaborative Success Between Rural Economic Development Organizations." Nonprofit and Voluntary Sector Quarterly 47, no. 6 (June 22, 2018): 1113–34. http://dx.doi.org/10.1177/0899764018783084.
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The nonprofit literature has directed attention to exploring how features of the broader structure of exchanges within regional collaboration networks impact the dynamics and outcomes of a single partnership. This study examines how partners’ relative positions within a collaboration network impact their interdependence and collaborative success. Our analysis of 298 collaborations between 98 economic development organizations operating in an economically distressed rural region demonstrates that social network properties—structural embeddedness and relative centrality—have substantial effects on exchange partners’ collaborative success. We also investigate whether network effects are mediated by the two dimensions of interdependence, mutual dependence and power imbalance. Together, our theorizing and results speak to the driving factors of collaborative success in a context where collaboration is particularly vital.
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Franchi, Enrico, Agostino Poggi, and Michele Tomaiuolo. "Open Social Networking for Online Collaboration." International Journal of e-Collaboration 9, no. 3 (July 2013): 50–68. http://dx.doi.org/10.4018/jec.2013070104.
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Features of online social networks are being introduced in various applications and environments, including tools supporting virtual teams and online collaboration in general. In fact, social networking has a large potential for easing collaboration, also across organizational boundaries. However, effective e-collaboration through social networks requires the development of open and interoperable systems, allowing people belonging to different organizations to create ties, reflecting real connections existing in daily activities. Attention has to be paid to identity management, for allowing users to develop their reputation consistently, and to privacy and confidentiality, for creating a more trustful environment and protecting freedom of expression. In this article, the authors propose a novel peer-to-peer system, named Blogracy, leveraging the large BitTorrent network. Its main distinguishing features are: (i) protection of users' identity and privacy, (ii) absence of central control over published content; (iii) interoperability with other systems; and (iv) low costs and scalability of the infrastructure.
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Wu, Jintao, Junsong Chen, Honghui Chen, Wenyu Dou, and Dan Shao. "What to say on social media and how." Journal of Service Theory and Practice 29, no. 5/6 (December 9, 2019): 691–707. http://dx.doi.org/10.1108/jstp-11-2018-0243.
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Purpose The purpose of this paper is to investigate how nonprofit service providers can better engage their customers through online communication. It identifies two communication styles and three communication functions, and examines their impact on customer commenting, customer liking and customer sharing. Design/methodology/approach Similar to Python for Facebook, a software package for the automatic retrieval of web page content was developed specifically for this study to extract data from the microblog Sina Weibo. Following the successful retrieval of 1,500 randomly selected messages from 34 universities in China, a two-level regression was performed using Mplus 7 to examine the association between the proposed relationships. Findings The findings reveal that messages with a friendly communication style increase both the number of comments and their positive tone; an authoritative style has no effect on customer engagement. The functions associated with message content (spreading information, building community or promoting action) influence customer liking and sharing. Building community tends to engage more customers than spreading information; promoting action often generates the least customer engagement in social media settings. Originality/value The study fills an important research gap in the service marketing literature as it pertains to nonprofit service organizations (i.e. universities) by identifying two types of online identities based on the communication style and the messages posted on social media. This study is the first to investigate the relationship between identity type and audience engagement, and to analyze the moderating factors of this relationship.
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Crossley, Alison Dahl. "Facebook Feminism: Social Media, Blogs, and New Technologies of Contemporary U.S. Feminism*." Mobilization: An International Quarterly 20, no. 2 (June 1, 2015): 253–68. http://dx.doi.org/10.17813/1086-671x-20-2-253.
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Social networks and interpersonal ties are critical to social movements. They help recruit members, sustain organizations, nourish participants' movement identities, and disseminate information. Scholarship has pointed to the formative role of social media and other information and communication technologies in online and offline mobilization. Questions remain, however, regarding how online social and friendship networks shape social movements. In this article, I draw from literature on social networks, online mobilization, and women's movements to examine the role of online feminist social networks in feminist mobilization. Presenting qualitative data from a racially and geographically heterogeneous group of college feminists, I argue that Facebook and feminist blogs enlarge and nourish feminist networks, create online feminist communities, expand recruitment bases for online and offline mobilization, and increase opportunities for online interaction with adversaries. Finally, I consider generational shifts in the feminist movement, and the broader relationship between friendship networks and online and offline mobilization.
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Levine, Jeremy R. "Organizational Parochialism: “Placing” Interorganizational Network Ties." City & Community 12, no. 4 (December 2013): 309–34. http://dx.doi.org/10.1111/cico.12043.
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Are interorganizational network ties “placeless” or “placed”? The study of organizations, particularly the study of interorganizational network ties, has reemerged in urban sociology, yet the urban literature on place and the organizations literatures on organizational network activity are not fully integrated. This article bridges these theories through an investigation of the social and spatial underpinnings of interorganizational network ties. Quantitative analysis of data from 152 interviews with nonprofit organizations serving youth across 12 contiguous neighborhoods in Boston reveals a propensity for organizations to share resources within the local neighborhood, controlling for proximity to other organizations, organizational characteristics, and various network properties. Qualitative data suggest a multilevel social process underlying the parochial network structure, illustrating the context for collaboration, restrictions on extra–local exchange, and incentives guiding a local focus. Based on this evidence, I propose a theory of organizational parochialism, extending research on organizations, networks, and urban social processes.
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Munik, Juliano, Edson Pinheiro de Lima, Fernando Deschamps, Sergio E. Gouvea Da Costa, Eileen M. Van Aken, José Marcelo Almeida Prado Cestari, Louisi Francis Moura, and Fernanda Treinta. "Performance measurement systems in nonprofit organizations: an authorship-based literature review." Measuring Business Excellence 25, no. 3 (February 11, 2021): 245–70. http://dx.doi.org/10.1108/mbe-05-2020-0069.
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Purpose This study aims to conduct a literature review on factors that influence the implementation and design of performance measurement systems in nonprofit organizations. Design/methodology/approach The research strategy is conceived through a literature review focused on the analysis of authorship, supported by bibliometric techniques such as citation, co-citation and co-authorship social networks. Findings Models and theories proposed for measuring performance in non-profit organizations are being researched, starting to form an intellectual structure related to performance measurement systems and nonprofits. Three main research topics have been given more attention: strategic performance and public service performance, health-care performance and nonprofit operations strategy and performance measurement. Research limitations/implications The study is limited to scientific journal papers and could benefit from the addition of new sources of information such as conference papers, books and standards. The body of knowledge of this topic could also benefit from an in-depth investigation through a comprehensive review of models and theories, as a proposal for a future research agenda. Practical implications As practical applications are identified, groups of researchers in different countries and subjects that can generate research agendas, scientific communities used to investigate issues related to performance in nonprofit activities. Originality/value Performance measurement in nonprofit organizations is a topic of study that has been receiving considerable attention in recent years, to the point that the literature is revealing specific models for measuring performance in this type of organizations. Particular models and theories are being conceived, specializing existing models and theories related to performance measurement and management.