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1

Ain, Qurotul, Azizah Azizah, Isnaini Nurkhayati, and Achmad Zaenuddin. "PENGARUH CUSTOMER EXPERIENCE DAN TRUST TERHADAP REPURCHASE INTENTION TIKET KERETA API." Bangun Rekaprima 10, no. 2 (2024): 182–93. https://doi.org/10.32497/bangunrekaprima.v10i2.5987.

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PT KAI is the only company that provides rail transportation services in Indonesia. PT KAI has 9 Operational Areas (Daop) spread across Java Island. PT KAI Daop 4 Semarang oversees stations on the northern rail line in Central Java. This study aims to determine the influence of customer experience and trust on repurchase intention. The samples of this study were 100 respondents from PT KAI Daop 4 Semarang train passengers who had made a ticket purchase transaction and used the train as transportation at least twice. The sampling technique used in this study is nonprobability sampling. Data ana
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Low, Wen Shinn, and Cheng Ta Li. "Power advantage: antecedents and consequences in supplier–retailer relationships." Journal of Business & Industrial Marketing 34, no. 6 (2019): 1323–38. http://dx.doi.org/10.1108/jbim-08-2017-0192.

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Purpose The research indicates that relatively powerful firms exploit their advantages to damage their weaker partners. However, how power can be abused by advantaged firms remains unclear. This study aims to examine the relationship between power advantage and abuse of power and whether the power advantage mediates the relationship between dependence and personal interests and between trust and company performance. Design/methodology/approach A total of 130 retailers in Taiwan were investigated. Partial least squares regression was performed to test the proposed hypotheses. Findings The resul
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Hasan Hamoody, Wijdan. "The Role of Electronic Customer Trust Building Tools On Excellent Performance An analytical study of the opinions of a sample of individuals in the administrative and leadership positions in the Northern Cement Company." Journal of Economics and Administrative Sciences 29, no. 135 (2023): 31–42. http://dx.doi.org/10.33095/jeas.v29i135.2503.

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The current study aims to overcome the conflicts facing the company in its way of staying and continuing to maintain its performance excellent in light of the intense competition, which made it seek to find strong ways and links with its customers through electronic communication using electronic platforms, and this put confidence and safety in The place of suspicion and fear of not fulfilling credibility or violating the privacy, so this research comes to answer about the question: “Can the company achieve an excellent performance by relying on the customer's electronic confidence?”.
 Th
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Jogi, Swati, Kamal Kant Vashisth, Braulio Alturas, Jagdish Prasad, and Gopalam Sultania. "Statistical Analysis of Motivational differences in Direct Selling across Generation." INTERNATIONAL JOURNAL OF AGRICULTURAL AND STATISTICAL SCIENCES 21, no. 01 (2025): 93. https://doi.org/10.59467/ijass.2025.21.93.

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This research aims to investigate the motivational differences between Gen Y and Gen Z individuals in the direct selling industry, providing insights for tailored recruitment and retention strategies. By exploring these generational differences this research seeks to contribute to the development of effective approaches for attracting and retaining direct sellers, ultimately enhancing the industry's sustainability and success. A stratified random sampling technique was used to select 361 respondents (180 Gen Y and 181 Gen Z) from the Northern Region of India, ensuring representativeness and ra
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Kaur, Harsandaldeep, and Harmeen Soch. "Validating Antecedents of Customer Loyalty for Indian Cell Phone Users." Vikalpa: The Journal for Decision Makers 37, no. 4 (2012): 47–62. http://dx.doi.org/10.1177/0256090920120404.

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The Indian telecom industry is one of the fastest growing in the world and second largest mobile market globally. The Indian cell phone market is characterized by a large subscriber base (545 million connections as on May, 2010, expected to reach 876.6 million in 2013), low average revenue per user (INR 209 as on March 2009) and high churn rates (53.2% in 2009, and is expected to increase to 59.6% in 2013). The Indian consumers are enjoying a wide range of services along with the world�s lowest local call rates. The mobile phone operators in India are faced with the challenge of reducing custo
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Parkin, Donna, Surayyakhanam Kayamkhani, and Jean Ayer. "PD02 Sunscreen database app." British Journal of Dermatology 191, Supplement_1 (2024): i81. http://dx.doi.org/10.1093/bjd/ljae090.166.

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Abstract Sunscreens play a pivotal role in the effective management of photodermatoses by safeguarding the skin against harmful ultraviolet radiation, thereby mitigating the onset or exacerbation of symptoms. However, complications arise when individuals develop allergies to sunscreen filters and other formula constituents. Navigating the process of finding a suitable sunscreen that offers adequate protection without triggering adverse reactions can often be challenging. Careful scrutiny of product labels is vital for individuals with known allergies. However, deciphering ingredient informatio
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Tymoshyk, Mykola. "SUBSCRIPTION AND DISTRIBUTION OF THE PERIODIC PRESS AS IDEOLOGICAL ACTIONS OF THE TOTALITARIAN GOVERNMENT (According to archival documents and materials of the subscription campaign of Bukovyna)." Presoznavstvo. Press Studies, no. 4 (2024): 160–83. http://dx.doi.org/10.37222/2786-7552-2024-4-7.

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The concept of totalitarian journalism in this article is considered in the context of political, economic and administrative control of mass media activities by the ruling state elite, which regulates all spheres of social-political, cultural-educational and personal life of citizens. The origins, goals, main components and consequences of one of the permanent ideological actions of the Soviet government regarding the organization of annual subscription campaigns for party-Soviet newspapers and magazines of the entire system of totalitarian journalism are traced. This was done on the basis of
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Bashonga, Bishobibiri Alexis, Sande Eric, Ntakimazi Gaspard, and Rafiki B. Abel. "Hippos Ecology, Conservation and Management in the Ruzizi Delta, Northern End of Lake Tanganyika, in Burundi and the Democratic Republic of Congo." Biolife 11, no. 2 (2023): 130–44. https://doi.org/10.5281/zenodo.8011294.

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<strong>ABSTRACT</strong> The ecology, conservation and management of the hippos of the Ruzizi Delta were investigated during the years 2019-2021, particularly during the months of April, July and October 2019. The average hippos were 449 including 132 in the Ruzizi Congolese Delta and 317 in the Rusizi Burundian Delta. In the Ruzizi Congolese Delta, the density of hippos per sampling site was: 131 hippos / km2 in the Small Ruzizi River Mouth, 74 hippos / km2 in Vugizo, 56 hippos / km2 in the Kyamvubu pond, 34 hippos / km2 in the pond of Nyangara, 12 hippos in the marshes of the village of Kah
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Waris, Idrees, Norazah Mohd Suki, Adeel Ahmed, and Waseem Barkat. "Environmental corporate social responsibility initiatives and green customer citizenship behavior in tourism industry: the mediating roles of green trust, customer-company identification and green corporate image." Social Responsibility Journal, January 31, 2024. http://dx.doi.org/10.1108/srj-07-2023-0378.

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Purpose Environmental issues have triggered the need for sustainable behavior around the globe. The tourism industry’s rapid growth also contributes to environmental degradation through natural resource depletion and excess water and energy utilization. Based on social identity theory, this study aims to assess the impact of environmental corporate social responsibility initiatives on green customers’ citizenship behavior. Furthermore, the study assesses the mediating effects of green trust, customer–company identification and green image. Design/methodology/approach This study is a quantitati
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Poelzer, Gregory, Rosette Frimpong, Greg Poelzer, and Bram Noble. "Community as Governor: Exploring the role of Community between Industry and Government in SLO." Environmental Management, July 19, 2022. http://dx.doi.org/10.1007/s00267-022-01681-0.

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AbstractFor many natural resource projects, the impact on Indigenous communities is a primary concern. Therefore, governance arrangements that account for the interests of companies, communities, and government are critical for the project’s success. This paper looked at two successful mining projects in northern Canada, McArthur River and Diavik, to examine the governance arrangement that led to mutually beneficial outcomes. Through an analysis of interviews and documents, we assessed both governing institutions and interactions to understand how the respective companies and communities estab
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Shari, Wahidah, Asmadi Mohamed Naim, Mohamad Yazid Isa, et al. "Consumers’ perception of distribution channel for the Malaysian microtakaful scheme: an exploratory study." Journal of Islamic Accounting and Business Research, June 12, 2024. http://dx.doi.org/10.1108/jiabr-07-2023-0205.

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Purpose This paper aims to investigate consumers’ preferences regarding the distribution channels for subscription, contribution payment and compensation claims of microtakaful scheme in Malaysia. Design/methodology/approach Consumers’ preferences were explored through questionnaires and focus group discussions (FGD) conducted among the bottom 40% income classification households (B40) in five zones: northern, central, eastern, southern and Sabah and Sarawak. Findings Empirical findings from cross-tabulation analysis revealed that takaful company is the preferred distribution channel for purch
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Kumari, Deepa, Santhi Narayanan, and Arvind Kumar. "Animall: Slicing the Pie Vertically or Horizontally?" Asian Case Research Journal, May 28, 2025, 1–21. https://doi.org/10.1142/s0218927525500063.

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Animall, an innovative tech startup, has emerged as a transformative force in the Indian cattle trading market. Founded by Neetu Yadav and Brijendra Pratap Singh in 2019, Animall aims to modernize and streamline India’s traditionally fragmented and inefficient cattle trading industry. The platform leverages technology to connect farmers, traders, and buyers, providing a more transparent and efficient marketplace for cattle transactions. Cattle trading in India has been largely unorganized, with transactions often occurring through local markets or middlemen, leading to information asymmetry, l
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Hoffman, David, Ashley Stewart, Jennifer Breznay, Kara Simpson, and Johanna Crane. "Vaccine Hesitancy Narratives." Voices in Bioethics 7 (October 18, 2021). http://dx.doi.org/10.52214/vib.v7i.8789.

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Photo by Hush Naidoo Jade Photography on Unsplash INTRODUCTION In this collection of narratives, the authors describe their own experiences with and reflections on healthcare worker vaccine hesitancy. The narratives explore each author’s engagement with different communities experiencing vaccine hesitancy, touching on reasons for hesitancy, proposed solutions, and legal aspects. Author’s names appear above their narratives. l. Johanna T. Crane Vaccine hesitancy, defined as “a delay of acceptance or refusal of vaccination despite the availability of vaccination services,”[1] is a worldwide but
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Charles, Sally, and Hilary Nicoll. "Aberdeen, City of Culture?" M/C Journal 25, no. 3 (2022). http://dx.doi.org/10.5204/mcj.2903.

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Introduction This article explores the phenomenon of the Creative City in the context of Aberdeen, Scotland’s third-largest city. The common perception of Aberdeen is likely to revolve around its status, for the last 50 years, as Europe’s Oil &amp; Gas Capital. However, for more than a decade Aberdeen’s city planners have sought to incorporate creativity and culture in their placemaking. The most visible expression of this was the unsuccessful 2013 bid to become the UK City of Culture 2017 (CoC), which was referred to as a “reality check” by Marie Boulton (BBC), the councillor charged with the
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Livingstone, Randall M. "Let’s Leave the Bias to the Mainstream Media: A Wikipedia Community Fighting for Information Neutrality." M/C Journal 13, no. 6 (2010). http://dx.doi.org/10.5204/mcj.315.

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Although I'm a rich white guy, I'm also a feminist anti-racism activist who fights for the rights of the poor and oppressed. (Carl Kenner)Systemic bias is a scourge to the pillar of neutrality. (Cerejota)Count me in. Let's leave the bias to the mainstream media. (Orcar967)Because this is so important. (CuttingEdge)These are a handful of comments posted by online editors who have banded together in a virtual coalition to combat Western bias on the world’s largest digital encyclopedia, Wikipedia. This collective action by Wikipedians both acknowledges the inherent inequalities of a user-controll
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