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Dissertations / Theses on the topic 'Office administration'

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1

Katona, Bonnie Lee Esson. "Level of use of electronic communications by administrative office professionals /." The Ohio State University, 1999. http://rave.ohiolink.edu/etdc/view?acc_num=osu1488188894441441.

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Turati, Ricardo de Carvalho. "Aplicação do lean office no setor administrativo público." Universidade de São Paulo, 2007. http://www.teses.usp.br/teses/disponiveis/18/18140/tde-11062007-111403/.

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Este trabalho tem como objetivo aplicar conceitos do lean office em procedimentos administrativos do setor público. Essa proposta tem como base à aplicação de conceitos que foram criados para serem utilizados na manufatura, como a produção enxuta ou o lean manufacturing. Realizou-se um levantamento bibliográfico sobre administração púbica, dado o contexto da pesquisa, e após sobre os conceitos da produção enxuta, que foi desdobrado nos conceitos do escritório enxuto, conceito esse conhecido também como lean office. O método da pesquisa utilizado foi à pesquisa-ação, cujo desenvolvimento deu-se
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Rambousek, Jan. "Úspěšnost strategie Smart Administration." Master's thesis, Vysoká škola ekonomická v Praze, 2014. http://www.nusl.cz/ntk/nusl-193269.

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This thesis focuses on strategy of Government of the Czech Republic called Smart Administration and its implementation. Its goals are improving quality and satisfaction of citizens with public services, particularly using information technology. The main goal of this thesis is to evaluate the system of governance. Whole life cycle of the strategy is being analyzed. The practical part of the thesis starts with assessment of the aimed goals and its success indicators. Then the governance system is being analyzed, how the projects are being chosen for realization and what role official authority
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4

Dowdell, Linda P. "Postulation of project management office structures in reducing operational risk of financial institutions." Thesis, University of Phoenix, 2015. http://pqdtopen.proquest.com/#viewpdf?dispub=3691409.

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<p> This exploratory case study used a qualitative research method and explored how Project Management Offices (PMOs) and associated governance groups, such as project management, program management, portfolio management, and risk management, play an important role and are viewed as a positive contributing factor in the successful management of projects. The study also explored the perceived reduction of operational risk that would help prevent the likelihood of financial market collapse reoccurrences, and the perceived importance and impact of operational management structures of financial in
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Willyard, Jennifer. "Organizational rhetoric from the Oval Office: a Weickian analysis of the Bush administration." Texas A&M University, 2008. http://hdl.handle.net/1969.1/86061.

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This project attempts to bridge the gap between organizational theory and political rhetoric by approaching the study of the George W. Bush administration through the lens of Weick's theory of organizing. I specifically argue for the Bush administration as a tightly coupled system, as demonstrated by the media and the members of the administration themselves. Second, I argue for the constraining nature of the enacted environment through an analysis of the administration's position on federal funding for embryonic stem cell research. I find that Bush's decision to veto stem cell legislation in
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Hutchinson, Leslee Marie. "The Role of the Central Office in Shaping Instructional Leadership| How Does the Central Office Help and Hinder the Work of School Administrators?" Thesis, University of Pennsylvania, 2017. http://pqdtopen.proquest.com/#viewpdf?dispub=10260981.

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<p> Instructional leadership for school leaders is a complex, multifaceted task. Central office leaders can and must support the instructional leadership of school leaders. Yet the central office can sometimes present roadblocks that make it challenging for principals to be effective instructional leaders. Complicating matters is the impact of context, which can influence the ways that the central office supports or hinders the instructional leadership of school administrators. </p><p> This exploratory study examined the ways that the central office supported or hindered the instructional le
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Sangtakoeng, Lt Kasemsak. "An examination of administrative management problems facing the royal Thai army audit office." DigitalCommons@Robert W. Woodruff Library, Atlanta University Center, 1988. http://digitalcommons.auctr.edu/dissertations/3110.

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The main purpose of this paper is to examine the problems facing the Audit Office of the Royal Thai Army. This study is significant because it attempted to examine selected major problems that plague the army as a .whole and the Audit Office in particular. The problems, namely, (a) lack of adequate staffing, (b) inefficient inter-unit communication, and (c) poor record keeping systems go into the very heart of the smooth operations of any organization. The major findings are that the lack of a large pool of qualified university graduates and poor salaries have prevented the army as a whole, an
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8

Awada, Bilal. "Performance evaluation of office communications applications over LANs interconnected via frame relaying." Thesis, University of Ottawa (Canada), 1990. http://hdl.handle.net/10393/5828.

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The performance evaluation of the communications networks have been the main focus in the analysis of data communications in automated office environments. This thesis is aimed at the performance evaluation of different office communications applications over LANs which are interconnected via one of the latest fast packet switching techniques called frame relaying. Different LAN technologies have been examined, namely Ethernet, Token ring and AppleTalk. The T1 (1.544 Mbps) link and the 56 kbps link are used as a public services for inter-site communications. In this study, two main application
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9

Parker, Eugene T. "Exploring the establishment of the office of the chief diversity officer in higher education: A multisite case study." Diss., University of Iowa, 2015. https://ir.uiowa.edu/etd/1995.

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Our nation is experiencing a demographic shift. The proportion of racial minorities will significantly increase during the next several decades. Institutions of higher education will have to navigate issues of multiculturalism on campus. Issues of diversity, equity and inclusion are, and continue to be, significant matters for colleges and universities. A significant for the higher education community is who will be responsible for the oversight of diversity and furthering diversity goals at institu
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Turner, Kendra M. "Impact of Change Management on Employee Behavior in a University Administrative Office." ScholarWorks, 2017. https://scholarworks.waldenu.edu/dissertations/3547.

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This qualitative case study focused on the effect of a system implementation upgrade on employees' job performance within a central administration department of a major research university in the Southern United States. Review of literature revealed a lack of a specific model or process for system implementation upgrades and its impact on employees' performance in a university administrative office. Guided by Kotter's research on change management models, the research questions examined the attitudes and behaviors of employees involved with the business process project. Data collection was thr
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11

Shaffer, Patricia Moore. "Research evidence use by rural central office administrators leading educational improvement." W&M ScholarWorks, 2011. https://scholarworks.wm.edu/etd/1550154164.

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Mueller, Claus M. "Organisation and administration of the West German Foreign Office during its first decade (1951-60)." Thesis, University of Cambridge, 1993. https://www.repository.cam.ac.uk/handle/1810/272652.

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13

Lane, Larry M. "The Office of Personnel Management: a study in the politics and administration of American governance." Diss., Virginia Polytechnic Institute and State University, 1989. http://hdl.handle.net/10919/54229.

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This study examines the origins, development, and political significance of the U. S. Office of Personnel Management (OPM) during the ten-year period from its founding in the Civil Service Reform Act of 1978. The premise of the dissertation is that OPM has been significantly involved in the transformation of the guiding beliefs about the public service in America and that OPM's administrative actions have had important impacts on the institutions and capacity of American governance. OPM has been infused with values of political responsiveness to the detriment of competing values of merit, comp
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Cebová, Karolína. "Radnice Brno – Sever." Master's thesis, Vysoké učení technické v Brně. Fakulta architektury, 2015. http://www.nusl.cz/ntk/nusl-216140.

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Architectural study describes the design of the town hall for the city part Brno northbound on the territory of the former cavalry barracks in the black squares . Hall is the main subject on the newly designed plaza . Hall is also part of the business multifunctional hall.
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15

Marietta, Geoff Eckman. "Leadership and Collaboration in Complex Organizations: Principals’ Interactions With Central Office in Two Large School Districts." Thesis, Harvard University, 2015. http://nrs.harvard.edu/urn-3:HUL.InstRepos:16461038.

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There is increasing pressure on the central office, particularly in large school districts, to improve student outcomes across schools and to close large achievement gaps between groups of students based largely on race and income (Louis, 2008; Honig 2012). Reforms intended to “raise the bar and close the gap” in student achievement are often implemented at the intersection of central office and schools. However, these efforts often do not achieve their intended outcomes. In this context, it is essential to understand the conditions under which reforms targeting the central office-school
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Baskin, Roger S. Sr. "The Black-White Achievement Gap through the Lens of Central Office Administrators." Thesis, George Mason University, 2014. http://pqdtopen.proquest.com/#viewpdf?dispub=3606389.

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<p> This study investigated the perceptions of Black and White central office administrators regarding the Black-White achievement gap. Four research questions (RQ) were explored: RQ1: How docentral office administrators understand the causes of the Black-White achievement gap? RQ2: How do central office administrators perceive their role in impacting the Black-White achievement gap? RQ3: How docentral office administrators address Black-White achievement gaps in their districts? RQ4: How do perceptions about achievement gaps and agency vary between Black and White central office admin
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Taube, Daniel, and Kave Bashiri. "Flexible office : Nya värden i traditionell bransch." Thesis, Uppsala universitet, Företagsekonomiska institutionen, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-414698.

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Under det senaste årtiondet har ett antal aktörer som erbjuder gemensamma arbetsytor sett en kraftig global tillväxt. Denna tillväxt beror till stor del på att dessa aktörer erbjuder sina hyresgäster vissa aspekter som inte erbjuds inom traditionella hyreskontrakt. Ett exempel på detta är kortare avtalstid på uthyrbara ytor. En fråga som dyker upp i samband med detta är vad aktörens roll som förmedlare kan tillföra till hyresgäster som traditionella fastighetsägare inte kan göra själva. Majoriteten av tidigare forskning inom området illustrerar att gemenskap är det som ligger till grund för fl
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Meriwether, Jeffrey Lee. "Procrastination or pragmatism? : British defence policy, War Office administration, and the South African War, 1898-1903." Thesis, University of Exeter, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.341163.

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Smith, Kathleen M. "How Central Office Administrators Organize their Work in Support of Marginalized Student Populations: Collaboration in a Turnaround District." Thesis, Boston College, 2018. http://hdl.handle.net/2345/bc-ir:108002.

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Thesis advisor: Rebecca Lowenhaupt<br>Leading discussions in education today center on closing academic achievement gaps and it is widely believed that school districts are responsible for creating the conditions for all students to be successful in school. Recent state and federal policies place demands on central office administrators to help schools improve, which has resulted in a shift in the work of central office administrators. As central office administrators shift work practices to help schools develop their capacity for improving teaching and learning, they need to collaborate to bu
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20

Waddell, Alice Moore. "A female in the elementary school principal's office : a beacon for women /." Diss., This resource online, 1996. http://scholar.lib.vt.edu/theses/available/etd-06062008-151131/.

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21

Khumalo, Mduduzi Simon. "An exploratory study into the perception of crime prevention police office policing accountability in Gauteng." Pretoria : [s. n.], 2006. http://upetd.up.ac.za/thesis/available/etd-10222007-150831.

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22

Adams, Vanessa. "Perceptions and expectations of regional office health employees regarding quality of internal head office services." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/1967.

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Thesis (MPA (School of Public Management and Planning))--University of Stellenbosch, 2009.<br>ENGLISH ABSTRACT: The purpose of this thesis is to determine the perceptions and expectations of employees at regional offices about the service delivered to them by central head office. A further objective is to establish what employees at regional offices expect from head office, attempting thereby to establish the current position of the head office (perceived image) in relation to their expectations (ideal image). The method of data collection is quantitative with a survey design technique
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23

Crum, Emily J. "A Scientific Communication Internship with the National Oceanic and Atmospheric Administration, National Ocean Service, Special Projects Office." Miami University / OhioLINK, 2006. http://rave.ohiolink.edu/etdc/view?acc_num=miami1142869128.

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Morberg, Christin. "Analys av Implementeringsmetoder för Lean Administration : En studie om slöserier och utmaningar." Thesis, Mälardalens högskola, Innovation och produktrealisering, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-42391.

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This thesis is the final result of an investigation aimed at studying how Lean administration best can be implemented in an existing service company to standardize the processes they already have, as a result of a quality assurance and effectivization of the daily labor. The study took place in the autumn of 2018 at the case-company Deva Mecaneyes in Västerås where a value-stream-mapping has been mapped and analyzed. In collaboration with the company, and together with the value-stream-mapping, improvement proposals were developed for the case-company´s processes regarding what they call “repe
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Schoonees, Cornelius. "The simulation of the dynamic hedging of guaranteed equity bonds issued by a South African life office." Master's thesis, University of Cape Town, 2001. http://hdl.handle.net/11427/4393.

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Bibliography: leaves 80-81.<br>This dissertation illustrates how in-house dynamic hedging could be evaluated through modeling, simulation and sensitivity testing. The illustration helps to illuminate the financial benefits and associated risks of dynamic hedging, but does not provide a specific conclusion on whether dynamic hedging shoul be implemented. Ultimately this decision will depend on the unique circumstances and strategic objecitves of the life office. The scope of the dissertation is thus limited to an illustration and discussion of the relevant issues only and specifically does not
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Alves, Márcio Oliveira. "Software and administration of people: a study or how tecnology for accoutants in its companiers or accoutants office." Universidade de Taubaté, 2004. http://www.bdtd.unitau.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=43.

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It has been aimed to understand the types of resistance that take accountants in the city of São José dos Campos to outsource or reject softwares of people administration in their companies or offices of accounting services. A questionnaire was applied to a random sample of 69 accountants. Analyses of contents and descriptive statistics were used for the interpretation of informerss speeches and of the relationships among some basic variousnesses. Among the meaningful results we can find:1=Majority of the informers belong to the male gender, is married and aged between 30 and 50 years; about s
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Church, Leslie, and James J. Fox. "Time Lost to Office Referrals: Effect of Disability Status, Behavior, and PBIS." Digital Commons @ East Tennessee State University, 2016. https://dc.etsu.edu/etsu-works/140.

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Administrators, general and special educators in two city and two county districts estimated time lost to office referrals. Results in -dicated lost administrative and instructional time depended on disciplinary offense, student disability, and use of PBIS.
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McCue, Cheryl A. R. "Professional Development to Enhance Instructional Leadership and Practice of Central Office Administrators." ScholarWorks, 2016. https://scholarworks.waldenu.edu/dissertations/2560.

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Professional Development to Enhance Instructional Leadership and Practice of Central Office Administrators by Cheryl A. R. McCue M. Ed., Lehigh University, 1990 BS, Kutztown University, 1987 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Education Walden University June 2016 Decades of research and practice suggest that educational administrators need to experience opportunities for professional development and continuous learning. This project study addressed the problem regarding the lack of a formal or systemic plan for professional developme
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Sells, George Franklin. "A status study of classification/salary administration of office support personnel in North Carolina public schools 1985-1987." Diss., Virginia Polytechnic Institute and State University, 1987. http://hdl.handle.net/10919/49891.

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This study investigated the present status of classification/salary administration of office support personnel employed in the public schools of North Carolina. Although this study was limited to office support personnel positions, it had implications for all classified positions within the public schools. The purpose of the study was to provide information and develop recommendations for planning and establishing classification/salary administration policies for classified personnel. The recommendations addressed concerns identified through the review of literature, a questionnaire which was
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Strömqvist, Julian, and Husan Karimhadzajeva. "Lean Administration och värdeflödeskartläggning genom FlexSim. : En fallstudie inom ett fakturaflöde." Thesis, Högskolan i Gävle, Avdelningen för industriell ekonomi, industridesign och maskinteknik, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-36379.

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Lean is a philosophy with the purpose of increasing value from the customer perspective, through the continuous elimination of waste. During the last decades, the implementation of this philosophy has expanded to the service sector and administrative support processes. The last decades have also shown a major increase of employment within the service sector in Sweden, giving validity to the implementation of lean within administrative support processes. The implementation of this philosophy within the service sector can be associated with the term lean administration.  The purpose of this stud
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Carlo, Jennifer A. "Presidential Arcs: What Institutional Histories Can Tell Us About The Office." Antioch University / OhioLINK, 2014. http://rave.ohiolink.edu/etdc/view?acc_num=antioch1413804943.

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Radford, Michael William. "Strengthening the power of the mayor's office: An examination of the city of Riverside." CSUSB ScholarWorks, 1994. https://scholarworks.lib.csusb.edu/etd-project/967.

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33

Starr, Alexis V. "Predicting Substantiation of Office of Inspector General Investigations Using Multinomial Naïve Bayes and Natural Language Processing." Thesis, The George Washington University, 2021. http://pqdtopen.proquest.com/#viewpdf?dispub=28256297.

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Low substantiation rates are pervasive across the federal Office of Inspector General (OIG) community due to high levels of uncertainty and limited data availability at the time of case selection. OIG management often selects cases based on intuition and past experience. Intuitive project selection has proven unsuccessful because the methods are often subjective, prone to bias, and lead to error. The high uncertainty surrounding case selection and the current selection method employed by OIG management teams results in a significant loss of investigative resources spent on unsubstantiated case
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Cowan, Donald C. "Operations manual for use in the Office of Licensing and Trademark Administration at Virginia Polytechnic Institute and State University." Master's thesis, Virginia Tech, 1992. http://hdl.handle.net/10919/41825.

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Thompson, Katharine Heather. "The office of the commissioner for local administration in Scotland : a socio-legal study of its nature and effectiveness." Thesis, Glasgow Caledonian University, 1991. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.292337.

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Cowan, Donald C. "Operating manual for use in the Office of Liscensing and Trademark Administration at Virginia Polytechnic Institute and State University /." This resource online, 1992. http://scholar.lib.vt.edu/theses/available/etd-03302010-020235/.

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Trennedal, Anette, and Paria Pirzadeh. "Lean Academic : Lean som alternativ metod till administrativ process på Ingenjörshögskolan i Borås Lean Academic – Lean as an alternative method to an administrative process at the School of engineering, university of Borås." Thesis, Högskolan i Borås, Institutionen Ingenjörshögskolan, 2014. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17735.

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SammanfattningExamensarbetet har utförts under 2012/2013 och är en avslutande del i vår utbildning inom industriell ekonomi.Vi har valt att fördjupa oss i Lean och se hur vi kan få in denna metod och ‖tankar‖ i den administrativa delen av akademin. Lean används idag inom många olika sektorer och är en erkänd förbättringsmetod vars syfte är att skapa nya smarta och utvecklande sätt att utföra sina arbetsuppgifter på. Dessutom ska det vara gynnsamt för medarbetarna som arbetar i detta och verksamheten som helhet.På administrationsavdelningen på ingenjörshögskolan i Borås finns intresset av att s
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Hagenfeldt, Erik. "Working from Home - the new Office : Communication and Leadership for a Stay-at-home Workforce." Thesis, Umeå universitet, Företagsekonomi, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-179867.

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The objective of this paper is to discover what if any changes have occurred to communication and leadership due to COVID-19. The recent pandemic caused home-office to become the new standard for desk job workers but what if the home-office environment impacted communication and leadership. Seven middle managers of two large MNC’s based in Germany were interviewed to gain an understanding of the issue at hand. This paper focuses specifically on home-office caused by COVID-19 as all respondents of the study were employees formerly working in an office environment. To understand the implications
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Cox, Christopher. "Understanding District Central Office Curriculum Administrators through Collaboration and Curriculum Leadership." Miami University / OhioLINK, 2016. http://rave.ohiolink.edu/etdc/view?acc_num=miami1468856008.

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La, Clair Claudia Dee. "Relationship of personal and demographic variables with perceptions of automated office attitudes, knowledge, and skills of community college academic administrators." Diss., The University of Arizona, 1991. http://hdl.handle.net/10150/185445.

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This study examined academic administrators from Arizona community colleges to determine whether those with different personal (age, sex, administrative experience, office automation experience) and demographic (job title, geographic location) characteristics differed in their office automation attitudes and their perceptions of knowledge and skills. Three subsidiary interests of the study were to examine whether administrators with different (1) perceptions of the importance of--and comfort with--automation skills and knowledge differ in their automation attitudes, knowledge, skill, and geogr
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Tuglu, Nil. "Lived Experience of Activity Based Working : An explorative study of the change of workspaces at IKEA to an activity-based environment." Thesis, Linnéuniversitetet, Institutionen för organisation och entreprenörskap (OE), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-67373.

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Backgroud: This master thesis is about discovering the concept of ‘Activity- Based Working (ABW)’ and its application to the specific case of IKEA. ABW is a phenomenon in office design and management. From a physical perspective, it discards private offices, desks and desktop computers assigned for individual’s permanent use (Parker, 2016). Instead, the office space is rearranged with various areas tailored for different work tasks, such as hubs for teamwork, meeting areas, cubicles, phone booths, workshop areas and more (Parker, 2016; Ditchburn, 2014). The application of ABW involves in the b
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Rogers, Donald A. "Actual and Desired Attributes of Shared Decision-making as Viewed by School Board Chairpersons, Central Office Personnel, and Principals in the First Educational District of Tennessee." Digital Commons @ East Tennessee State University, 1994. https://dc.etsu.edu/etd/2776.

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The purpose of this study was to identify actual and desired attributes of shared decision making by practicing school leaders in the First Educational District of Tennessee. This study examined the relationships between selected demographic variables, organizational decision-making areas, and the responses of school board chairpersons, central office personnel, and principals. The research design included five research questions along with six null hypotheses testing the relationship between actual and desired attributes of shared decision making for each of the three position
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Dunning, John Elton. "An Empirical Examination of the Major Organizational Dimensions that Influence the Perceived Quality of Federal Personnel Office Services." VCU Scholars Compass, 1995. http://scholarscompass.vcu.edu/etd/4547.

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Recent studies conducted by oversight agencies show that improvements are needed in Federal personnel office (FPO) operations. The existing literature and research in the field of public personnel administration provides little guidance as to what types of changes or interventions will improve service quality. The purpose of this study is to identify organizational variables that influence FPO service quality. This study is based on the multiple-constituency model of organizational effectiveness and the body of literature pertaining to service quality research conducted in private sector servi
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44

Price, Todd. "Patient Satisfaction Management in Office Visits and Telehealth in Health Care Technology." ScholarWorks, 2018. https://scholarworks.waldenu.edu/dissertations/5032.

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Telehealth and remote medical treatments have begun to be more commonly used in healthcare systems. Researchers have theorized that providers' abilities to treat patients are not directly tied to the proximity of the patient to the doctor, but by the identification and treatment of the patient's symptoms. Although the treatment and cure rates are being established within individual health systems and professional medical associations, empirical research is lacking regarding patient satisfaction with this remote treatment situation. The purpose of this quantitative study was to address this gap
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45

Kyeyune-Nyombi, Elizabeth Mary Kalebu. "A communications audit for the Office of Enrollment Services at California State University, San Bernardino." CSUSB ScholarWorks, 1989. https://scholarworks.lib.csusb.edu/etd-project/495.

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Luttrell, J. J. (John Joseph). "You've taken our schools! : the role and development of the Catholic Education Office, Sydney, 1939-1987." Master's thesis, Faculty of Education and Social Work, 1992. http://hdl.handle.net/2123/7280.

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47

Švec, Róbert. "Reforma územného členenia a verejnej správy na Slovensku." Master's thesis, Vysoká škola ekonomická v Praze, 2009. http://www.nusl.cz/ntk/nusl-15953.

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The work presented here gives a summary of territorial division and public administration development in Slovakia as the bases for present reform of public administration. This work deals with realization of this reform of public administration and territorial division in Slovakia and evaluate process and fulfillment of purposes of this reform. Key words: , , , , , , , , , , , , ,
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48

Lundqvist, Catharina, and Madelene Sahlander. "Lean tillämpat på operativt inköp." Thesis, Tekniska Högskolan, Högskolan i Jönköping, JTH, Industriell organisation och produktion, 2015. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-28105.

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Syfte – Syftet med denna studie är att undersöka tillämpbarheten av Lean på operativt inköp samt undersöka hur detta kan tillämpas på ett tillverkande företag som arbetar med Lean i produktionen. För att besvara syftet har det brutits ned i ett delmål och en frågeställning. Delmål: Att undersöka tillämpbarheten av Lean på operativt inköp   Frågeställning: Hur kan Lean tillämpas på operativt inköp på ett företag som arbetar med Lean i produktionen? Metod – Litteraturstudier genomfördes inom områdena inköp och valda Leankoncept för att samla in teori som möjliggjorde uppfyllandet av studiens del
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49

Primo, Lynne. "Collaborative communication between the districts and head office within the Western Cape Education Department." Thesis, Stellenbosch : University of Stellenbosch, 2009. http://hdl.handle.net/10019.1/5048.

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Thesis (MBA (Business Management))--University of Stellenbosch, 2009.<br>ENGLISH ABSTRACT: The Western Cape Education Department (WCED) is responsible for the provision of education to nearly a million learners in 2007/08 from grade R to grade 12. To fulfil its primary function, it employs thousands of educators and officials. Like any organisation, the WCED should be managed effectively to ensure that this main educational mission is carried out. Communication forms an integral part of this management process. This research report focuses on communication processes between two groups within
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Anderson, Daniel S. "Enhancing Culturally Responsive Practice in a District: Central Office Administrators' Sensemaking and Sensegiving of Cultural Responsiveness." Thesis, Boston College, 2020. http://hdl.handle.net/2345/bc-ir:108820.

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Thesis advisor: Martin Scanlan<br>Culturally responsive practice (CRP) by educators is an essential tool to serve increasingly diverse public-school populations. This study examines the sensemaking and sensegiving that district central office administrators undertake regarding what it means for educators to be culturally responsive practitioners. This dissertation used a case study of a mid-sized urban district which has not yet undertaken systematic effort on CRP to explore three research questions: (1) How do district administrators understand what it means for educators to be culturally res
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