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Journal articles on the topic 'Office of Research Services'

Author: Grafiati

Published: 4 June 2021

Last updated: 28 July 2025

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1

Noviana Djou, Sitti Husna, Darman Darman, and Celsi Kuku. "The Effect of Administrative Service Quality and Officer Responsiveness on Service Satisfaction." West Science Business and Management 1, no. 05 (2023): 588–494. http://dx.doi.org/10.58812/wsbm.v1i05.527.

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This research was conducted to determine the quality of administrative services and officer responsiveness to the service satisfaction of the Bakida Village Office in Gorontalo. The sampling technique used was Accidental Sampling by determining 76 respondents. The research method uses quantitative descriptive with the Statical program for socian science (SPSS). The results of this study show that the Quality of Administrative Services and Officer Responsiveness significantly affect Service Satisfaction at Village Offices with a calculated F value of 103,706, with the number of influences of 0.

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Appel-Meulenbroek, Rianne, Mike van de Kar, Pauline van den Berg, and Theo Arentze. "Employees’ preferences for services and facilities offered in serviced offices." Facilities 37, no. 1/2 (2019): 3–20. http://dx.doi.org/10.1108/f-10-2017-0098.

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PurposeServiced offices are popular, offering many services and facilities to attract tenants. As research showed that most business centres occupy similar buildings, services are important to differentiate. All kinds of people use them (from freelancers to employees of large corporates) and their characteristics are likely to influence how they value different services. This study aims to identify which services/facilities are perceived as most important and whether end-user characteristics explain differences between users regarding these preferences. Serviced office owners and operators can

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Päivinen, Risto. "Strengthening networking in European Forest Research and expert services." Folia Forestalia Polonica, Series A - Forestry 53(1) (March 11, 2011): 64–67. https://doi.org/10.5281/zenodo.30814.

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In the era of changing business environment for forest research and expert services, the European Forest Institute is developing its Regional Offices as the main instrument of pan-European networking. The establishment of the regional activities facilitates the policy-science cooperation with EFI Member countries, member organizations and international bodies. The first Regional Office started in 2007 in Barcelona, Spain, and since then four other offices have been established in Germany, France, Austria and Denmark.

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Ajeng Rosmaula, Anggi Maulana, Ai Restaria, Muhamad Wildan Mailidan, Tia Nuraini, and Alfin Fauzan. "Analysis of Office Management at Government Agency Offices to Provide Public Services in Warudoyong Sukabumi." Social Impact Journal 2, no. 1 (2023): 103–10. http://dx.doi.org/10.61391/sij.v2i1.34.

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Abstract Office management in government agencies plays an important role as a management catalyst in achieving public services. Public service is an effort in providing services provided by an organization or agency in meeting customer needs in accordance with the principles and principles of public service. The purpose of this research is to analyze and understand office management and services in Warudoyong Sub-district, Sukabumi City. The research method used is descriptive research through a qualitative approach. The results of the research are that the Warudoyong Sub-district appar

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Reichle, Robert V. "The Clearinghouse Model of Support for Undergraduate Research: Measuring Student Research Engagement and Interventions at a Large Research University." Journal of Assessment and Institutional Effectiveness 11, no. 1-2 (2021): 28–51. http://dx.doi.org/10.5325/jasseinsteffe.11.1-2.0028.

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ABSTRACT One model for engaging undergraduates in the high-impact practice of research is for a central university-wide office to serve as a “clearinghouse” for advising students and connecting them with research and creative activity. The efficacy of such offices is an open question. Frequently, clearinghouse-style offices do not organize or conduct research projects themselves; thus, they are not always able to assess and evaluate students’ ultimate research outcomes, particularly if students become engaged in research outside of coursework or formal channels. This in turn creates a “challen

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Wu, Shaomin, Keith Neale, Michael Williamson, and Matthew Hornby. "Research opportunities in maintenance of office building services systems." Journal of Quality in Maintenance Engineering 16, no. 1 (2010): 23–33. http://dx.doi.org/10.1108/13552511011030309.

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Nurhamidah, Ai, Nanih Machendrawaty, and Asep Iwan Setiawan. "Manajemen Pelayanan Ibadah Haji pada Masa Pandemi Covid 19 di PLHUT Kantor Kementerian Agama Kabupaten Majalengka." Tadbir: Jurnal Manajemen Dakwah 7, no. 2 (2022): 139–52. http://dx.doi.org/10.15575/tadbir.v7i2.19390.

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This study aims to determine the planning of Hajj services at the PLHUT of the Office of the Ministry of Religion of Majalengka Regency, to find out the organization of Hajj servicew at the PLHUT pf the Office of the Ministry of Religion of Majalengka Regency and to determine the implementation and evaluation of Hajj services at the PLHUT of the Office of the Ministry of Religion of Majalengka Regency. This research uses case study method and field research. So the results of the research researchers found that the Hajj Service Post (Posyanji) wich provides excellent services which is located

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Niswaty, Risma, Andi Aswita, and Haedar Akib. "The Role of Public Relations in Improving Information Services at the Regional Office of the Ministry of Law and Human Rights, South Sulawesi." Pinisi Journal of Education and Management 2, no. 3 (2023): 277. http://dx.doi.org/10.26858/pjoem.v2i3.56231.

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The role of Public Relations in improving information services at the Regional Office of the Ministry of Law and Human Rights, South Sulawesi. This research aims to determine the role of public relations in improving information services at the Regional Office of the Ministry of Law and Human Rights, South Sulawesi. This type of research is descriptive research using qualitative methods and approaches to determine the role of Public Relations in Improving Information Services at the Regional Office of the Ministry of Law and Human Rights, South Sulawesi. The number of informants in this resear

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Hualda, Lou, and Ronald Quinto. "Satisfaction to the Front Liner Student Services: A Basis for the Service Improvement of Student Affairs and Services." Peninsulares International Journal of Innovation and Sustainability 1, no. 1 (2023): 14. https://doi.org/10.5281/zenodo.12748119.

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Student affairs and services play an essential role in the holistic development of students within an academic institution. The overall educational experience and well- being of each student are influenced by the quality of services offered by the various units operating under the Office of Student Affairs and Services (OSAS). Thus, this study aimed to assess the satisfaction levels of Bataan Peninsula State University students regarding the services provided by the frontline offices supervised by the OSAS. To evaluate the performance of each office, the study employed a descriptive research d

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Arinda Septy Arum Cahyani, Sutomo2, Hermanto Rohman, and Yu Feng Ng. "The Comparison of Quality Recording Services KTP-El with J-Monalisa Services in Jember District." Journal of Islamic Economics Perspectives 6, no. 1 (2024): 109–42. http://dx.doi.org/10.35719/jiep.v6i1.152.

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The researchers have an interest to research and study this phenomenon with the aim of finding out how much There is a big difference regarding the quality of e-KTP recording services Population and Civil Registration Service Office with J-Monalisa services at Jember Regency. In this research, the approach used is a quantitative approach with a comparative method, for measurement in this study used Service Performance method (SERVPERF) while the population in this study is an infinite population with each-50 samples each. Results of the Mann Whitney non-parametric statistical test on service q

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Chadijah, Siti, Dwi Kusumo Wardhani, and Abdul Hayy Nasution. "Zona Integritas dan Pengendalian Gratifikasi dalam Peralihan Hak Atas Tanah pada Kantor Pertanahan di Indonesia." Rechtsregel : Jurnal Ilmu Hukum 4, no. 1 (2021): 41. http://dx.doi.org/10.32493/rjih.v4i1.12663.

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The purpose of this study is to describe and analyze the problems of public services in the land office and to analyze the efforts made to control gratification in the Land Office. The research method used is Socio Legal, the effect of legal rules on certain social problems, in this case analyzing the legal rules of public services and the eradication of corruption associated with the implementation of public services at land offices in Indonesia with a case-based approach.The results in this study, on the one hand, found a form of problematic public services at the land office, namely the mas

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Aji, Hardi Mustika. "IMPLEMENTATION SERVICE OF APPLICATION INOVATION SAMBANG PEMOHON IN IMMIGRATION OFFICE CLASS II NON TPI BLITAR ON PUBLIC SERVICES." TEMATICS: Technology ManagemenT and Informatics Research Journals 1, no. 2 (2019): 19–27. http://dx.doi.org/10.52617/tematics.v1i2.80.

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  The application of information technology and an innovation found in immigration, especially at the Immigration Office, is a very important thing to always pay attention to and develop its development in the very long term, one of which is the focus on changes in terms of services at the office. With the existence of research in offices that has created an innovation regarding service and can produce several comparisons between before the innovation was made, and after the innovation was made. The results of the study conducted with this qualitative research method have explained

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LUPU, Daciana. "DO STUDENTS GO TO COUNSELLING ACTIVITIES?" JOURNAL PLUS EDUCATION 31, no. 2/2022 (2022): 129–43. http://dx.doi.org/10.24250/jpe/2/2022/dl.

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At the beginning of the 20th century in the U.S., psychological intervention one might say that have been born. This research started from the following hypothesis: there is a correlation between the awareness of the existence of counseling offices and the degree of addressability to the services offered by counseling offices. The method used was a questionnaire survey (Alpha Cronbach coefficient is .790), applied on 207 students. The existence of the counselling office in the university is unknown for 54.6% of students (113 subjects) and there are 55.1% (114 subjects) who do not know that the

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Nurul Laili Herzegovina, Rani, and Syauqi Taufiqurrohman. "Sistem Pelayanan Publik Sebagai Peningkatan Kepuasan Masyarakat." Idarotuna : Journal of Administrative Science 3, no. 2 (2022): 120–37. http://dx.doi.org/10.54471/idarotuna.v3i2.35.

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Public Service is action or activity that can be offered by one party to another, which is basically intangible and does not result in the ownership of anything. One of the government offices whose activities provide public services to the community is the district office. The research method is a qualitative research method which is arranged descriptively. The location of this research is in the District Office of Padang, Lumajang Regency. The subjects of this research are the staff in the service department. The types of research instruments are observation and interviews, and the latter is

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Made Wijayati, Ni Luh, Anak Agung Ayu Mirah Kencanawati, I. Wayan Siwantara, and I. Wayan Sukarta. "OFFICE ADMINISTRATION EFFICIENCY OF GOVERNMENT OFFICES IN INDONESIA." International Journal of Education and Social Science Research 06, no. 05 (2023): 259–64. http://dx.doi.org/10.37500/ijessr.2023.6516.

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The efficiency of the administrative offices at the government office in Indonesia indication has not been effective. Moving on from the problems encountered is the lack of utilization of human resources employee, inadequate facilities and budget are still minimal. The purpose of this study was to determine how the efficiency of office administration at the government office in Indonesia. Research using qualitative methods. The informants as many as eight employees in the District Government Officials Namely Subscript Head, Secretary of Sub district Head, Head of Divisions, 2 Head of Section,

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Hardiyanti, Maya, Sri Rizki, Reyisya Amelia Agina Putri, Agisni Sekar Dwi Hanggini, and Abi Sopyan Febrianto. "Role of Paperless Office Systems In Supporting Office Automation Efforts." Majalah Bisnis & IPTEK 16, no. 1 (2023): 72–81. http://dx.doi.org/10.55208/bistek.v16i1.361.

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This research evaluates how local government agencies in Subang Regency implement paperless offices. The study examines the implementation, obstacles, and solutions for implementing the concept of paperless offices in government organizations. Researchers utilized a qualitative descriptive method with a case study approach. Data sources included informants, events, and documents. Data analysis involved interactive techniques, including interviews as a tool for data collection. The analysis consisted of data collection, reduction, presentation, and conclusion. The research findings indicate tha

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Abbott, Yuko K. "Breast cancer patient access to social work." Journal of Social Work 17, no. 5 (2016): 531–43. http://dx.doi.org/10.1177/1468017316649331.

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Summary This study was conducted to understand the impact of oncology social work office location on breast cancer patients’ access and utilization of social work services. It also explored the current status of oncology social work offices and the perceptions among Association of Oncology Social Work Listserv members. The frequency and types of interventions and referral time were determined retrospectively. Association of Oncology Social Work Listserv members were surveyed. Findings From 461 new breast cancer patient charts, 52 were referred to social work during study period. Face-to-face i

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Namuwonge, Winifred. "Support Services for International Graduate Students at Makerere University." East African Journal of Education Studies 7, no. 1 (2024): 39–60. http://dx.doi.org/10.37284/eajes.7.1.1694.

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Makerere University is focused on being a research-led university, which necessitates it embrace an internationalisation agenda to fit into the global research network. There is a need to boost the number of international graduate students to help Makerere University realise her vision. This qualitative study explores how international graduate students are supported at Makerere University. The following objective guided it: to explore how international graduate students are supported at Makerere University. The study was anchored in the interpretivism world view, subscribing to the transcende

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Anggraini, Yusniah, and Yunia Rahayuningsih. "The Quality of Public Services on One Roof System (SAMSAT) of Banten Province." Jurnal Bina Praja 13, no. 3 (2021): 485–500. http://dx.doi.org/10.21787/jbp.13.2021.485-500.

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Abstract: One Roof System, as one of the administrative services in Banten Province, was created to accommodate the community's needs for good public services. The one roof system office is required to always improve its performance to achieve excellent service while at the same time providing satisfaction to the community. Based on this, the measurement of community satisfaction is something that the one roof system Office needs to do. This study aims to determine the quality of public services in 8 one roof system offices in Banten Province as measured by the Community Satisfaction Index (IK

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Hardiyanti, Maya, Sri Rizki, Reyisya Amelia Agina Putri, Agisni Sekar Dwi Hanggini, and Abi Sopyan Febrianto. "The Role of Paperless Office Systems in Supporting Office Automation Efforts." Majalah Bisnis & IPTEK 16, no. 1 (2023): 72–81. https://doi.org/10.55208/p1zeck58.

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This research evaluates how local government agencies in Subang Regency implement paperless offices. The study examines the implementation, obstacles, and solutions for implementing the concept of paperless offices in government organizations. Researchers utilized a qualitative descriptive method with a case study approach. Data sources included informants, events, and documents. Data analysis involved interactive techniques, including interviews as a tool for data collection. The analysis consisted of data collection, reduction, presentation, and conclusion. The research findings indicate tha

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Laia, Yonata, Naomi Br Hutagalung, Imanuel Purba, and Juli Rostianita Sitopu. "Improving Population Services With Application of Genetic Algorithm." Paradigma - Jurnal Komputer dan Informatika 24, no. 2 (2022): 130–34. http://dx.doi.org/10.31294/paradigma.v24i2.1252.

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The computer system has now become one of the tools that can be used by everyone in doing work such as office work, managing family card applications, birth certificates, ID cards at the sub-district office. In this case, the problem that often occurs in the lurah office or sub-district office is the queue that is too long in the service of each community who will take care of submitting their file maker. So with that there needs to be a system that will help every employee who can minimize the performance of the person in charge of managing the file. In this research will use scheduling metho

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Tok, Şükran, Sevda Dolapcıoglu, and Kudret Öztürk. "Evaluation of Units Established for Curriculum Support: A Collaborative Action Research." International Journal of Contemporary Educational Research 11, no. 3 (2024): 376–86. http://dx.doi.org/10.52380/ijcer.2024.11.3.624.

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The curriculum includes educational activities that determine the struggle for survival and sustainability of a university's departments. Approaches that seek more flexible solutions and have a post-positivist understanding are needed to manage this system. One of these approaches is action research, first used by Kurt Lewin (1946) to solve social problems. In this study, four offices were established to make the curriculum at a state university in Turkey more functional, and the contributions of regulating these offices with Collaborative Action Research (CAR) were discussed. The most valuabl

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Ellis, Gary B. "Office for Protection from Research Risks (OPRR)." Politics and the Life Sciences 13, no. 2 (1994): 271–73. http://dx.doi.org/10.1017/s0730938400018591.

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The Office for Protection from Research Risks (OPRR) has primary responsibility within the U.S. Department of Health and Human Services (DHHS) for developing and implementing policies, procedures, and regulations for the protection of human subjects involved in research. It also has primary responsibility within the U.S. Public Health Service for developing and implementing policies and procedures for the care and use of laboratory animals. And, it has responsibility for coordinating the development and implementation of policies, procedures, and regulations for the protection of human subject

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Jamaluddin, Jamaluddin, Sitti Anugrah Nur, and Muh Darwis. "Effectiveness of Office Administration Governance in Improving the Quality of Administrative Services." Pinisi Journal of Education and Management 2, no. 2 (2023): 229. http://dx.doi.org/10.26858/pjoem.v2i2.53525.

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The effectiveness of administrative governance in improving the quality of administrative services. This research aims to determine the effectiveness of office administration governance in improving the quality of administrative services at the Bone Village office, Bajeng District, Gowa Regency. This type of research is descriptive research using qualitative methods and approaches to determine the effectiveness of office administration governance in improving the quality of administrative services at the Bone Village office, Bajeng District, Gowa Regency. The number of informants in this study

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Kurniawan, Satunggale, Rusmini Rusmini, and Muhammad Afifi Rahman. "IMPLEMENTASI SISTEM ANTRIAN DIGITAL DI KANTOR KECAMATAN WINONGAN KABUPATEN PASURUAN." Multidisciplinary Indonesian Center Journal (MICJO) 1, no. 2 (2024): 769–73. http://dx.doi.org/10.62567/micjo.v1i2.75.

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This research aims to uncover the problems of Integrated Services (PATENT) in the Winongan District Office, Pasuruan Regency with a MANUAL queuing system. From some information gathered from people queuing, services using a manual queuing system are less effective and efficient. So, to meet the needs of good community service, District Offices need to innovate a DIGITAL queuing system. Integrated Service (PATENT) problems at the Winongan District Office, Pasuruan Regency with a MANUAL queuing system. From some information gathered from people queuing, services using a manual queuing system are

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Recky H. E. Sendouw, Laurens Bulo, Angel Rumambi, Meike Imbar, and Vidi Feronika Kapoh. "Public Services At the Minahasa District Education Office." Technium Social Sciences Journal 65 (December 1, 2024): 1–7. https://doi.org/10.47577/tssj.v65i1.12001.

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The aim of this research is to find out and describe public services at the Minahasa Regency Education Office. This research uses qualitative methods, with the process starting from data collection, data reduction, data display and drawing conclusions. Research informants namely; Head of General and Civil Service Subdivision, General and Civil Service Staff, General and Civil Service Staff, and Teachers. Data collection was carried out through observation, interviews and documentation techniques. Data validity checking techniques include the degree of trust, transferability, dependency and cer

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Selamet, I. Wayan Agus, Sang Nyoman Bagus Satya Wira, and Marselinus Sawokupu. "Performance of The Front Office in Providing Services to Tourists Staying at The Kamarkoe Hotel." Jurnal Manajemen Pelayanan Hotel 7, no. 2 (2023): 1027. http://dx.doi.org/10.37484/jmph.070223.

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A hotel is a business that uses a specially provided building, where everyone can stay, eat, receive services anduse other facilities for a fee. The front office as a representative of the hotel and guest service management, isrequired to be able to handle and solve guest problems and complaints regarding service, facilities andemployee behavior professionally and efficiently in order to provide full satisfaction to guests. In this finalassignment the author explains the performance of the front office in providing services to tourists staying atthe Kamarkoe Hotel. This research method uses de

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Mokoginta, Sadli Rais, Evi Masengi, and Abdul Rahman Dilapanga. "Management of Personnel Administration Services at the Bolaang Mongondow Education Service Branch Office." JISIP (Jurnal Ilmu Sosial dan Pendidikan) 8, no. 1 (2024): 598. http://dx.doi.org/10.58258/jisip.v8i1.6457.

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This study aims to explore, analyze and interpret the description of the Management of Personnel Administration Services at the Bolaang Mongondow Education Office Branch Office. The research method used is descriptive qualitative research method and looking for the necessary data by direct observation at the Bolaang Mongondow Education Office. Research informants are people or parties related to research who can provide information about various real conditions. The results of the research conducted were obtained The management of personnel administration services at the Bolaang Mongondow educ

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Beinborn, Julie, Kenneth Saling, Katelyn Reed, Mohamed Ibrahim, and Andrew Feldman. "Experience With a Research and Innovation Office to Support Laboratory Medicine and Pathology Research." American Journal of Clinical Pathology 152, Supplement_1 (2019): S99. http://dx.doi.org/10.1093/ajcp/aqz119.001.

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Abstract Objectives Translational research in laboratory medicine and pathology is transforming health care based on recent quantum advances in omics technologies, computational science, and precision medicine. However, high-volume clinical settings where this research may be most effective often have significant constraints on faculty time that challenge productivity. The objective of this study was to assess our experience with a new resource designed to address this challenge. Methods In September 2016, we established the Research and Innovation Office (RIO) in the Department of Laboratory

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Dillo, Ingrid, and Peter Doorn. "The Front Office–Back Office Model: Supporting Research Data Management in the Netherlands." International Journal of Digital Curation 9, no. 2 (2014): 39–46. http://dx.doi.org/10.2218/ijdc.v9i2.333.

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High quality and timely data management and secure storage of data, both during and after completion of research, are an essential prerequisite for sharing that data. It is therefore crucial that universities and research institutions themselves formulate a clear policy on data management within their organization. For the implementation of this data management policy, high quality support for researchers and an adequate technical infrastructure are indispensable. This practice paper will present an overview of the merging federated data infrastructure in the Netherlands with its front office

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Lowis Gunsoles. "Strategy for Improving Service Quality of Fatour Travel Bureau PT. Padang Tourism Choices on the Satisfaction of Hajj and Umrah Pilgrims." SEMB-J : Sharia Economic and Management Business Journal 4, no. 3 (2023): 54–58. http://dx.doi.org/10.62159/sembj.v4i1.950.

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The more competitors there are in the Hajj and Umrah travel business and as the interest of prospective pilgrims increases in their interest in carrying out the Hajj and Umrah pilgrimage, the quality of service determines the services of the Padang Fatour Travel Office. Implementing a strategy to improve service quality is the key to pilgrim satisfaction and the success of a Hajj and Umrah travel agency in achieving competitiveness. Every company is required to be able to develop and implement a strategy to improve service quality, thereby resulting in satisfaction for Hajj and Umrah pilgrims.

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WOLNIAK, Radosław, and Izabela JONEK-KOWALSKA. "The quality of service to residents by public administration on the example of municipal offices in Poland." ADMINISTRATIE SI MANAGEMENT PUBLIC, no. 37 (November 29, 2021): 132–50. http://dx.doi.org/10.24818/amp/2021.37-09.

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Currently, at a time when the Smart City concept is aimed at improving the quality of life of residents and being implemented in cities, the role of measuring the functioning of offices in relation to the customer is growing. The publication presents the results of research on the quality of service to residents by public administration on the example of municipal offices in Poland. The aim of the research, resulting from the identified research gap, was to examine the level of customer service quality in Polish municipal offices and to determine whether monitoring the quality of life and the

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Effendi, Miki, and Fierda Nurany. "Public Services In Ngalam Baru Village Government, Gumay Talang District, Lahat District In The Paradigm Of Good Governance." JURNAL ISIP VOICE : Jurnal Ilmu Sosial dan Ilmu Politik 1, no. 2 (2022): 107–16. https://doi.org/10.58222/jiv.v1i2.190.

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This research aims to describe public services in the government offices of Ngalam Baru Village, Gumay Talang District, Lahat Regency in the Good Governance Paradigm. In general, public service is an action aimed at providing benefits to other people, individuals, and community groups, by providing needs to the community that has been identified in the organization as a service center that operates centrally in the village without reducing it. The research method used is a qualitative approach. The focus of this research is the service at the Ngalam Baru Village government office. This study u

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Wance, Marno, Aslinda Aslinda, Risma Niswaty, Andi Cudai Nur, and Alfiana Damasinta. "Public Service Response at the Population Office." PUBLIC POLICY (Jurnal Aplikasi Kebijakan Publik & Bisnis) 5, no. 2 (2024): 838–54. https://doi.org/10.51135/publicpolicy.v5.i2.p838-854.

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Slow and bad administrative services are a phenomenon that people commonly complain about. The responsiveness of public services has become a phenomenon. Public service institutions can provide fast, firm, and uncomplicated services as well as commit and respond to excellent public services. Responsive services are a service model expected to be established in all institutions in Indonesia at the Population and Civil Registry Office of Ambon City. Based on data analysis of NVIVO 12 Plus software analyzing 100 research articles about responsive public services that had been carried out in the p

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Sari, Mira Permata, and Rahadi Pratomo Singgih. "The Importance of Village Apparatus Performance Improvement for Quality Public Services." Jurnal Ilmiah Global Education 5, no. 2 (2024): 1154–61. http://dx.doi.org/10.55681/jige.v5i2.2760.

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Village apparatus are public service staff who have duties and responsibilities for services to the community and assist the village head in carrying out his duties to provide services to the community expectations. Therefore, village apparatus is required to have commitment, ability, skills, and feelings of sincere concern and require a high sense of empathy in carrying out their duties to serve the community. The hope is that the community will feel comfortable and satisfied with receiving services from village staff in resolving all administrative problems. However, this is not the case wit

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Anggreani, Masayu Rika. "Analysis Of The Quality Of Public Services At The Neighborhood Level In The 2019 Coronavirus Disease (Covid-19) Era (Study at Pasar Bawah Subdistrict Office, Lahat District, Lahat Regency)." JURNAL ISIP VOICE : Jurnal Ilmu Sosial dan Ilmu Politik 2, no. 2 (2023): 11–20. https://doi.org/10.58222/jiv.v2i2.479.

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The impact of the COVID-19 outbreak requires the acceleration of services with government employees working from home (WFH) as part of the concept of telecommuting (remote work activities) in the world of work and city planning. WFH in Indonesia is felt by every government organization, especially in sub-district offices, so technological acceleration in services must be optimized with these conditions. The research aims to explain the quality of public services located at the Pasar Bawah Subdistrict Office, Kota Lahat District, Lahat Regency during the post-COVID-19 pandemic. The method appli

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Dianti, Ira. "Analysis of Employee Performance in Providing Administrative Services to the Community (Case Study at the Karang Baru Village Office, Selaparang District, Mataram City, West Nusa Tenggara Province)." JISIP (Jurnal Ilmu Sosial dan Pendidikan) 8, no. 1 (2024): 548. http://dx.doi.org/10.58258/jisip.v8i1.6360.

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The essence of performance is a result achieved by employees in carrying out their tasks or work efficiently and effectively. In terms of administrative services, these are services that produce various forms of official documents needed by the community. The problem in this research is that the performance of employees at the sub district office is not optimal in providing administrative services to the community at the Karang Baru Sub district office, Selaparang District, Mataram City, West Nusa Tenggara Province. The aim of this research is to determine the performance of sub-district offic

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Dinar, Muhammad Pranasa Aranta Syaiful. "ANALISIS ASPEK PERPAJAKAN ATAS JASA SEWA KANTOR VIRTUAL." Scientax 3, no. 1 (2021): 88–104. http://dx.doi.org/10.52869/st.v3i1.167.

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This study aims to analyze the taxation aspects of virtual office rental services. With the issuance of PMK-147/PMK.03/2017, it is hoped that taxpayers will find it easier to carry out their tax obligations related to virtual office rental services. Using a descriptive study approach, this qualitative research is expected to describe and understand the phenomenon of virtual office rental services with a deep focus. The study results indicate that there are still differences in the definition of a virtual office between taxpayers and the DGT, giving rise to the practice of imposing different vi

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Laksmi, I. Gusti Ayu Dini Riarti Laretna, Amirul Mustofa, and Widyawati Widyawati. "Service Quality Management in Passport Issuance at Class I TPI Immigration Office Surabaya." Socious Journal 1, no. 6 (2024): 11–21. https://doi.org/10.62872/t5k54675.

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This study aims to evaluate the quality management of services in the passport issuance process at the Class I Immigration Office TPI Surabaya. High-quality and efficient services are essential to meet the public’s needs for travel documents, particularly passports. However, despite being regulated by strict standards, service implementation occasionally encounters obstacles that may impact applicants' experiences. This research focuses on how service management quality at the Surabaya Immigration Office affects applicant satisfaction and effectiveness in achieving the expected service standar

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Aranas, Amelia Girly L. "Policy enhancing delivery of public services." University of the Visayas - Journal of Research 9, no. 1 (2015): 107–14. https://doi.org/10.5281/zenodo.2344375.

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The study analyzes the implementation of the public services of the practitioners in the government office through the implementation of the Anti-Red Tape Act of 2007, otherwise known as “Act to Improve Efficiency in the Delivery of Government Service to the Public by reducing Bureaucratic Red Tape preventing Graft and Corruption, and Providing Penalties” in  government offices and agencies including local government units and government-owned or  controlled corporations among national and local agencies, towards efficient model. Furthermore, this utilizes the quantitativ

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Ratnasari, Neng, Budi Rismayadi, and Neni Sumarni. "The Influence of Work Discipline and Organizational Culture on Employee Performance in Office Investment and Integrated Services One-Stop Karawang District." Edutran Business and Management 1, no. 2 (2023): 13–24. http://dx.doi.org/10.59805/ebm.v1i2.77.

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This study aims to determine and analyze (1) whether Work Discipline and Organizational Culture have a partial effect on employee performance at the Office of the Investment and One Stop Integrated Service Office of Karawang Regency (2) whether Work Discipline and Organizational Culture have a simultaneous effect on employee performance at Office of the Office of Investment and One-Stop Integrated Services Karawang Regency. This research was conducted at the Office of the Office of Investment and One Stop Services, Karawang Regency. The type of research used is quantitative research. The total

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Skotnicka-Zasadzień, Bożena, and Anna Gembalska-Kwiecień. "Quality factors for internal communication in public administration." Scientific Papers of Silesian University of Technology. Organization and Management Series 2024, no. 202 (2024): 513–22. http://dx.doi.org/10.29119/1641-3466.2024.202.31.

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Purpose: Internal communication in municipal offices is an important factor that affects the quality of the services provided by this organisation. The article uses factor analysis to identify the quality factors of internal communication between front-office and back-office staff and, on this basis, identifies problems in this communication and also proposes improvement measures. Design/methodology/approach: The paper identifies latent factors of the quality of internal communication between front-office and back-office employees of a selected municipal office. The identified factors were use

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Setyaningsih, Dista, Fadhil Ilhamsyah, Ikhsan Ikhsan, and Vellayati Hajad. "Pelayanan izin usaha secara one single submission di Aceh Barat." Jurnal Administrasi dan Kebijakan Publik 6, no. 2 (2021): 180–96. http://dx.doi.org/10.25077/jakp.6.2.180-196.2021.

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T The article talks about the electronic business license service provided by the One Single Submission (OSS) application, which has been implemented at the West Aceh Regency's Office of Investment and One Stop Integrated Services (DPMPTSP). One Single Submission (OSS) One form of public service implementation that implements E-Government. This paper applied qualitative research methods to investigate the phenomena that occur in electronic services. The study's findings show that licensing services try to use the One Single Submission (OSS) application, as evidenced by several research i

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Anna Sulistyawati and Rita Listiyanti. "THE INFLUENCE OF SERVICE QUALITY AND IMPLEMENTATION OF PUBLIC RELATIONS CUSTOMER SATISFACTION ON SERVICE RECIPIENT SATISFACTION AT THE YOGYAKARTA COURT OFFICE." International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) 2, no. 1 (2024): 60–75. http://dx.doi.org/10.61990/ijamesc.v2i1.164.

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The objectives of this research include: (1) To determine the magnitude of the influence of information quality on the satisfaction of people receiving services at the Yogyakarta Religious Court Office. (2) To determine the magnitude of the influence of the implementation of Public Relations consumer satisfaction on the satisfaction of the people receiving services at the Yogyakarta Religious Court Office. (3) To determine the magnitude of the influence of the implementation of consumer satisfaction, public relations, consumer satisfaction and service quality on the satisfaction of the communi

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Shevchuk, Petro G. "ОРГАНІЗАЦІЯ ДОСЛІДНИЦЬКОЇ РОБОТИ УЧНІВ ЗАСОБАМИ ХМАРНИХ СЕРВІСІВ OFFICE 365". Information Technologies and Learning Tools 69, № 1 (2019): 54. http://dx.doi.org/10.33407/itlt.v69i1.2468.

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The purpose of the work is an investigation of cloud services Office 365, as a means of student's research work implementation and coordination. The basis of considering the students’ research organization by means of Office 365 is the analysis of the psychological and pedagogical aspects of students’ educational and research work informatization, as well as a comparison of professional research activities and students’ research work. The work briefly describes individual researches and publications which are related to the use of Office 365 cloud services and to the organization of research w

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Putri Ramadhani, Muhammad Dedi Irawan, and Aninda Muliani Harahap. "Penerapan Bot Whats App dalam Pendaftaran dan Monitoring Pelayanan Jasa pada Kantor Notaris Menggunakan Rad." SATESI: Jurnal Sains Teknologi dan Sistem Informasi 4, no. 1 (2024): 43–49. https://doi.org/10.54259/satesi.v4i1.2752.

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The development of information technology has encouraged increased efficiency and effectiveness in various fields, including service delivery in notary offices. This research aims to develop and implement WhatsApp bot in the process of registration and monitoring of services at the notary office using the Rapid Application Development (RAD) approach. The RAD method was chosen because of its ability to produce applications quickly through intensive iteration and prototyping. The developed WhatsApp bot allows users to register for services, organise appointments, and monitor service status in re

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Haryanto, Aris Tri, and Septiana Novita Dewi. "FIGUR KEPEMIMPINAN MEMEDIASI PENGARUH KUALITAS PELAYANAN ADMINISTRASI TERHADAP KEPUASAN MASYARAKAT (Studi Masyarakat Yang Mencari Pelayanan di Kantor Desa Kabupaten Sragen)." Jurnal Administrasi Bisnis Fisipol Unmul 8, no. 2 (2020): 174. http://dx.doi.org/10.54144/jadbis.v8i2.3699.

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The purpose of this study is that this study aims to determine and analyze the influence of leadership figures mediating the influence of the quality of administrative services on community satisfaction in the Village Office in Sragen Regency. The location of this research is the Village Office in Sragen Regency. While the object of research is the community who use the administration service of the Village Office in Sragen Regency. The population in this study were all people who sought Village Office services in Sragen Regency in January 2020 as many as 1300 people. Researchers took 10% of t

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Ardiansa B, Aco, Muhammad Ridwan Arif, and Wahyu Wahyu. "Collaboration of the Office of Religious Affairs and Religious Figures in Improving Service Performance." Journal La Bisecoman 5, no. 6 (2024): 901–22. https://doi.org/10.37899/journallabisecoman.v5i6.1594.

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The collaboration between the Office of Religious Affairs (KUA) and religious leaders has been ongoing for a long time. The type of collaboration that occurs relates to religious services, such as marriage services, the organization of STQ/MTQ (the Quran memorization competition), and family development. These services serve as one of the performance indicators for the Office of Religious Affairs. This research aims to understand the collaboration between the Office of Religious Affairs and religious leaders in enhancing the performance of services at the Office of Religious Affairs, along wit

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Hrytsuk, Yu V., and O. V. Hrytsuk. "Organization of testing students with Office 365." CTE Workshop Proceedings 4 (March 21, 2017): 41–45. http://dx.doi.org/10.55056/cte.331.

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The research goal is to design and implement a comprehensive approach to the organization of testing the students with the tools provided by Office 365. The tasks of the research are to analyze the ways of using cloud services to monitor the students’ knowledge, to create and adapt the requirements to pedagogical testing using cloud technologies, choose the rational tools for usage in the educational process. The object of research is the process of usage the testing control using Forms tool for assessing the achievements of students of the institution. The subject of research is the usage of

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Pate, Nasir, Muliani S, Andi Nilwana, et al. "Optimization of Whatsapp-Based Administrative Services in the Governance Section of the Kulo District Office." International Journal of Research and Innovation in Social Science VIII, no. XI (2024): 1367–80. https://doi.org/10.47772/ijriss.2024.8110110.

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This study aims to analyze the optimization of WhatsApp-based (WA) administrative services in the government section at the Kulo District Office, as well as to analyze the public’s perception and satisfaction with the WhatsApp-based administrative services implemented by the government section at the Kulo District Office. This type of research is categorized as field research using a qualitative research approach. The study was conducted in the government section of the Kulo District Office. The data in this research consists of information from the public and staff of the government section.

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