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Journal articles on the topic 'Office tenant'

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1

You, Seung-Dong, and Taly I. "Tenant Turnover in Office Markets." Journal of Korea Real Estate Analysists Association 26, no. 3 (September 30, 2020): 7–18. http://dx.doi.org/10.19172/kreaa.26.3.1.

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S. Rolbina, Elena, Natalia V. Kalenskaya, Aida Z. Novenkova, and Wilfred Isioma Ukpere. "Marketing foundation for retail and office center’s tenant mix." Problems and Perspectives in Management 14, no. 1 (April 11, 2016): 228–34. http://dx.doi.org/10.21511/ppm.14(1-1).2016.11.

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The issues of retail and office center structure formation are developed and presented in the existent literature. This article argues that in each case, these issues need to be refined depending on the location, the number of neighborhood and the surrounding streets’ residents, the presence of other shops and services within walking distance, etc. The purpose of this article is to confirm the abovementioned specificity during the marketing research, in order to evaluate the significance of the factors forming the structure of retail and office center for the population and future tenants. A survey of 200 residents and 100 business owners and managers was conducted. The study’s results allow the formulation of a framework of retail and office center, determining the number of tenants, taking into account their preferences, and getting a list of interested tenants. It also shows the way to facilitate optimization of the layout of the center with regards to the requirements of the anchor tenants, high-footfall shops and customers; to develop the best routes to distribute customers across the floors and center’s zones
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Lee, Irene Y. L., Huiyu Chen, and Robert L. K. Tiong. "AN INVESTIGATION INTO TENANT ORGANIZATIONS' WILLINGNESS-TO-PAY FOR THE INTANGIBLE VALUE-ADDED BENEFITS OF SUSTAINABLE BUILDINGS: CASE STUDY IN SINGAPORE." Journal of Green Building 10, no. 3 (September 2015): 191–213. http://dx.doi.org/10.3992/jgb.10.3.191.

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This research aims to understand the demand for sustainable buildings by investigating the tenant organizations' willingness-to-pay (WTP) behavior towards the value-added benefits (VABs). Tenant organizations refer to tenants operating in office buildings on tenancy agreement. Six groups of factors of tenant organizations' WTP for the VABs are identified: (1) Organization Characteristics, (2) Current Premises, (3) Building Characteristics, (4) Satisfaction of the VABs Experienced, (5) Perception, and (6) Knowledge of Sustainability Issues, Building Sustainability Rating Systems and Building Impacts. A survey was conducted on the tenant organizations operating in office buildings located in the city area of Singapore. The hypothesized relationship between the tenant organizations' WTP for the VABs and its factors were tested using a series of statistical techniques on the data collected from the survey. It is found that older tenant organizations tend to have lower WTP for the VABs of improved health and comfort of their employees. Generally, tenant organizations also have demand for sustainable buildings mainly due to the positive organizational image that sustainable buildings help to project. In addition, it is found that the current building sustainability rating systems are inadequate for communicating the sustainability benefits to building occupants and for achieving building sustainability. Lastly, the investigation reveals that the use of sustainable technologies is not as important as how the building is being managed during its operational stage for ensuring building sustainability performance. The findings from this study are useful for channeling the sustainability efforts of the building industry to more effective areas.
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Appel-Meulenbroek, Rianne, Mike van de Kar, Pauline van den Berg, and Theo Arentze. "Employees’ preferences for services and facilities offered in serviced offices." Facilities 37, no. 1/2 (February 4, 2019): 3–20. http://dx.doi.org/10.1108/f-10-2017-0098.

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PurposeServiced offices are popular, offering many services and facilities to attract tenants. As research showed that most business centres occupy similar buildings, services are important to differentiate. All kinds of people use them (from freelancers to employees of large corporates) and their characteristics are likely to influence how they value different services. This study aims to identify which services/facilities are perceived as most important and whether end-user characteristics explain differences between users regarding these preferences. Serviced office owners and operators can use the insights obtained from this study to differentiate their product offer from competitors and aim for specific tenant market segments.Design/methodology/approachData were collected through a questionnaire among 137 end-users in 13 serviced offices in The Netherlands. With principal component analysis, 31 services and facilities could be reduced to six independent factors and four additional services. Multiple regression analysis was used to determine effects of user characteristics (employee demographics, job characteristics and reasons for using serviced offices) on perceived importance of each service/facility (factor).FindingsResults showed that organisational characteristics had little effect on perceived importance of services and facilities. Especially the time spent at the office and the reasons for using it showed effects on importance of different services and facilities. Amenities like a gym and childcare were not deemed important by most of the respondents.Originality/valueSo far, research on office users focused largely on single-tenant offices and large corporates. Serviced offices have only been studied from the supply side until now.
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Mathew, Paul, Cindy Regnier, Jordan Shackelford, and Travis Walter. "Energy Efficiency Package for Tenant Fit-Out: Laboratory Testing and Validation of Energy Savings and Indoor Environmental Quality." Energies 13, no. 20 (October 13, 2020): 5311. http://dx.doi.org/10.3390/en13205311.

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Approximately 40% of the total U.S. office floor space of 1.5 billion sq.m (16 billion sq.ft.) is leased space occupied by tenants. Tenant fit-out presents a key opportunity to incorporate energy efficiency within the real estate business cycle. We designed a package of energy efficiency measures tailored to the scope of a tenant fit-out. This tenant fit-out package (TFP) includes advanced lighting and heating, ventilating and air-conditioning (HVAC) controls as core measures, with ceiling fans, automated shading, and plug load controls as additional optional measures. We conducted laboratory testing of six configurations of the package to evaluate energy savings, indoor environmental quality, and identify installation, commissioning, and operational issues. Combined savings for HVAC, lighting, and plug loads ranged from 33–40%. Lighting savings ranged from 69–83%, and HVAC savings from 20–40%. The laboratory testing also revealed some minor but tractable challenges with installation and commissioning of HVAC controls. Overall, the results demonstrate that significant savings can be realized in existing office buildings by incorporating relatively low-risk, proven measures at the time of a tenant fit-out.
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Bottom, Connel, Stanley McGreal, and George Heaney. "Evaluating office environments using tenant organization perceptions." Facilities 15, no. 7/8 (July 1997): 195–203. http://dx.doi.org/10.1108/02632779710168236.

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7

Cheah, Jun-Hwa, Siew-Imm Ng, Hiram Ting, Mumtaz Ali Memon, and Siat Ching Stephanie Loo. "CUSTOMER ORIENTATION AND OFFICE SPACE PERFORMANCE: ASSESSING THE MODERATING EFFECT OF BUILDING GRADE USING PLS-MGA." International Journal of Strategic Property Management 23, no. 2 (January 18, 2019): 117–29. http://dx.doi.org/10.3846/ijspm.2019.7437.

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This study presents a framework to measure and empirically validate the relationship between customer orientation and office space performance. The framework uses two types of customer orientation (i.e., responsive customer orientation and proactive customer orientation) and two types of office space performance metrics (i.e., tenant satisfaction and tenant loyalty). Moreover, the building grade (Grade A and Non-grade A) is incorporated into the framework to assess its moderating effect on the relationships. 380 usable responses were collected from building managers in Grade A and Non-grade A buildings using a questionnaire survey. Partial least squares structural equation modeling was utilized to perform latent variable and multi-group analyses. The findings indicate that proactive customer orientation enhances satisfaction to a level not reached by responsive customer orientation as well as suggesting the applicability of both customer orientations in different scenarios. While proactive customer orientation practices lead to higher satisfaction in Non-grade A office ten-ants, responsive customer orientation practices lead to greater satisfaction in grade A office tenants. The latter tend to be more satisfied with Grade A office and thus loyal. Theoretical and managerial implications are discussed.
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Karunasena, Gayani, Dimuthu Vijerathne, and Harsha Muthmala. "Preliminary framework to manage tenant satisfaction in facilities management service encounters." Facilities 36, no. 3/4 (March 5, 2018): 171–94. http://dx.doi.org/10.1108/f-05-2016-0050.

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Purpose Homogeneity in the main business of renting office spaces among commercial facilities has led to fierce competition. To retain tenant attractiveness, many are now concerned about the quality of facilities management (FM) services in addition to the rent, office space and location. The quality of FM service can be attained with successful service encounters. Thus, this paper aims to establish an initial platform on which tenant satisfaction in FM service encounters can be achieved. Design/methodology/approach The preliminary survey focused on gaining insights into FM encounters in commercial sector and applicability of service attributes under SERVQUAL model. The detailed survey concentrated on determining tenant perceptions on satisfactory levels of service attributes developed in the preliminary study and relationships between FM encounters and different service attributes. The collection of descriptive and inferential statistics was used to analyze the results. Findings This study’s findings reveal assurance and empathy to be highly correlated to tenant satisfaction, while other attributes are less correlated. However, perceptions of satisfaction levels of tenants on tangibility and reliability provides contradictory results to its correlation values. Satisfaction level in remote service encounters is lower compared to phone and face-to-face encounters. Complexity and management concerns toward physical facilities are imperative to uplift satisfaction in remote encounters. Research limitations/implications The scope of study was limited to FM encounters in Sri Lankan Grade “A” commercial office properties with high quality standard finishes, state-of-the-art systems, exceptional accessibility and a definite market presence in Colombo. Originality/value The study developed a preliminary framework that guides users to identify the best combinations of service attributes with respective FM encounters, where tenant satisfaction needs to be achieved.
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Gabe, Jeremy, and Michael Rehm. "Do tenants pay energy efficiency rent premiums?" Journal of Property Investment & Finance 32, no. 4 (July 1, 2014): 333–51. http://dx.doi.org/10.1108/jpif-09-2013-0058.

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Purpose – Using a unique data set, the purpose of this paper is to test the hypothesis that tenants pay increased accommodation costs for space in energy efficient office property. Design/methodology/approach – The authors obtain lease contracts for office space in central Sydney, Australia. Empirical data on annual gross face rent and contract terms from each lease are combined with building characteristics and measured energy performance at the time of lease. Hedonic regression isolates the effect of energy performance on gross face rent. Findings – No significant price differentials emerged as a function of energy performance, leading to a conclusion that tenants are not willing to pay for energy efficiency. Six factors – tenancy floor level, submarket location, proximity to transit, market fixed effects, building quality specification and, surprisingly, outgoings liability – consistently explain over 85 per cent of gross face rent prices in Sydney. Research limitations/implications – Rent premiums from an asset owner's perspective could emerge as a result of occupancy premiums, market timing or agent bias combined with statistically insignificant rental price differentials. Practical implications – Tenants are likely indifferent to energy costs because the paper demonstrates that energy efficiency lacks financial salience and legal obligation in Sydney. This means that split incentives between owner and tenant are not a substantial barrier to energy efficiency investment in this market. Originality/value – This study is the first to thoroughly examine energy efficiency rent price premiums at the tenancy scale in response to disclosure of measured performance. It also presents evidence against the common assumption that rent premiums at the asset scale reflect tenant willingness to pay for energy efficiency.
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10

Zhang, Liang, Peng Xu, and Zheng Wei Li. "Relationship between Energy Consumption and Service Level: A Survey of Class a Office Buildings in Shanghai." Advanced Materials Research 953-954 (June 2014): 1545–49. http://dx.doi.org/10.4028/www.scientific.net/amr.953-954.1545.

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There has been a boom of Class A office buildings in Shanghai in recent years. Due to the high requirements of indoor environment in Class A office buildings, these buildings typically consume larger energy than other office buildings. To have a picture of how these buildings perform in terms of energy, a survey was conducted recently. This survey was targeted at investigating monthly energy consumption, occupancy rate, and Indoor Environment Quality of twenty Class A office buildings in Shanghai in two consecutive years (2009 and 2010). The results show that average energy consumption intensity of surveyed buildings amounts 230.52 kWh/m2. The energy consumption intensity of the base section (including energy use for public services) is about two times higher than that of the tenant section (energy use in tenant space), suggesting that base section has larger energy saving potential than tenant section. The results also indicate that energy consumption of Class A office buildings has no direct relationship with occupancy rate and IEQ. However, the LEED certified green buildings do bring higher rent in average to building owners.
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Bawohan, Andre Rolef, Theodora Maulina Katiandagho, and Mex Frans Lodwyk Sondakh. "SISTEM BAGI HASIL PADA USAHATANI PADI SAWAH DI KECAMATAN LANGOWAN UTARA." AGRI-SOSIOEKONOMI 17, no. 2 (April 16, 2021): 195. http://dx.doi.org/10.35791/agrsosek.17.2.2021.33836.

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The purpose of this study was to determine the profit sharing system between land owners and tenants in Langowan Utara Sub-District. This research was conducted for three months at Langowan Utara District from November 2020 to January 2021. The data used in this study are primary data which is processed based on interviews with 15 tenant farmer respondents who were taken intentionally and secondary data were obtained from the village office and sub-district office and literature in libraries and on the internet related to this research. The method used in this research is descriptive method. The results showed that the sharing of agricultural land in the village was carried out with a system of three or 1:2, the division was that the tenant farmers got two parts and the owner farmers got one share, the provision of seeds, fertilizers, labor, etc. until the harvest period is borne by the cultivator while the owner farmer only receives the net harvest without paying any fees.
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12

Cho, Hoon Hee, and Chang Gyu Choi. "A Study on Tenant Improvement in Seoul Office Market." Korea Real Estate Institute 30, no. 4 (December 30, 2020): 17–32. http://dx.doi.org/10.35136/krer.30.4.2.

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Cho, Hoon Hee, and Chang Gyu Choi. "A Study on Tenant Improvement in Seoul Office Market." Korea Real Estate Institute 30, no. 4 (December 30, 2020): 17–32. http://dx.doi.org/10.35136/krer.30.4.2.

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Cheah, Sarah, and Yuen-Ping Ho. "Coworking and Sustainable Business Model Innovation in Young Firms." Sustainability 11, no. 10 (May 24, 2019): 2959. http://dx.doi.org/10.3390/su11102959.

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In larger cities, we see a rising trend of more people working outside their traditional offices, and engaging in a practice called co-working by sharing office space. The public policy makers of innovation-driven economies, on the other hand, have been availing co-working spaces and related support to promote innovation and entrepreneurship. Despite the growing significance of this area, there has been limited research on the link between coworking and innovation among young firms. This research examines the relationship between coworking space and innovation, particularly business model innovation (BMI) for sustainable performance. Based on an empirical study of 258 young tenant firms operating in 13 coworking spaces in Singapore, we establish that the space creativity of coworking spaces is positively related to the BMI outcome of tenant firms. Tenant firms’ opportunity recognition and exploitation (ORE) process positively mediates the relationship between the space creativity of coworking spaces and the BMI outcome of tenant firms. While the social climate of the coworking space is found to have no direct effect on the BMI outcome of tenant firms, tenant firms’ ORE process positively mediates the relationship between the social climate of coworking spaces and the sustainable BMI outcome of tenant firms.
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Ferrantelli, Andrea, Hans Kristjan Aljas, Vahur Maask, and Martin Thalfeldt. "Tenant-based measured electricity use in 4 large office buildings in Tallinn, Estonia." E3S Web of Conferences 246 (2021): 04001. http://dx.doi.org/10.1051/e3sconf/202124604001.

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The energy performance assessment of buildings during design is usually based on energy simulations with pre-defined input data from standards and legislations. Typically, the internal gain values and profiles are based on EN 16798–1. However, studies have shown that the real electricity use of plug load and lighting varies more smoothly than in the profiles of EN 16798–1 where zero occupancy outside working hours is assumed. This might result in sub-optimal building solutions due to inadequate building performance simulation input data. The aim of this work is to structure and analyse data from a total of 196 electricity meters in 4 large office buildings in Tallinn, Estonia. Typically, 3 to 8 electricity meters were installed per floor with the consumption coming mainly from plug loads and electric lighting. The data had been gathered between the years 2016–2020 with either 1 or 24 hour time steps, depending on the building and the electricity meter. 3 out of the 4 buildings had an average normalized energy usage slightly below the modelling value calculated according to EN16798–1. Some office spaces stood out with an abnormally high electricity consumption, however, the 24-hour distributions were fairly compact, meaning quite steady consumption patterns. When looking at the dispersion of energy consumption per 24h, averaged over all given offices in a building, no outliers stood out, either. This means that there are not many days when the average consumption and internal heat gains of all offices were simultaneously well below the mean. Additionally, major events like holidays and the COVID19-induced lockdown show up well on the graphs, but also planned changes in occupancy can be seen.
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Halvitigala, Dulani, and Richard G. Reed. "Identifying adaptive strategies employed by office building investors." Property Management 33, no. 5 (October 19, 2015): 478–93. http://dx.doi.org/10.1108/pm-10-2014-0041.

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Purpose – With strategies including flexible work practices, tenants are increasingly seeking flexibility in their physical office space and layouts. The purpose of this paper is to examine to what extent investors address tenants’ changing demand for office space with reference to layouts in new and existing office buildings. Design/methodology/approach – A qualitative study comprising in-depth individual interviews with senior portfolio managers of all listed property trusts investing in the office sector in New Zealand was undertaken. Findings – The findings confirmed property investors incorporate several adaptive and flexible space design and specifications in their modern office buildings to enhance space flexibility and functional efficiency. These include adaptive building structures, efficient floor plates, flexible building services, advanced IT networking, high-quality building amenities and modern building materials. Building structures and layouts are designed to be modified quickly and cost effectively to address tenants’ changing needs. Implications affecting tenant demand for flexible spaces on their lease contracts were also identified. Research limitations/implications – The findings from this research have implications for management of office space. Although the data were sourced with reference to buildings located in New Zealand only, the findings are applicable to office buildings in other countries. Practical implications – The study provides an insight into design strategies adopted in modern office buildings to enhance space flexibility and functional efficiency. These findings are of practical application to professionals involved in the design, development, investment and valuation of modern office buildings. Originality/value – The paper provides in-depth insights into how investors meet tenants’ changing demand for physical space which is linked to delivering improved and stable market-driven returns to investors.
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Bennet, Isis E., and William O’Brien. "Office building plug and light loads: Comparison of a multi-tenant office tower to conventional assumptions." Energy and Buildings 153 (October 2017): 461–75. http://dx.doi.org/10.1016/j.enbuild.2017.08.050.

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Nase, Ilir, Nick van Assendelft, and Hilde Remøy. "Rent Premiums and Vertical Sorting in Amsterdam’s Multi-Tenant Office Buildings." Journal of Real Estate Finance and Economics 59, no. 3 (November 16, 2018): 419–60. http://dx.doi.org/10.1007/s11146-018-9684-x.

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Edwards, Todd J., and Wisit Kumphai. "Sustainability in Multi-tenant Office Buildings: Anatomy of a LEED EBOM Program." Energy Engineering 109, no. 2 (February 2012): 7–23. http://dx.doi.org/10.1080/01998595.2012.10483744.

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Simons, Robert A., Spenser Robinson, Eunkyu Lee, and Albert Bragg. "The Quadruple Bottom Line: Tenant Views of Corporate Responsibility in Green Office Buildings." Journal of Sustainable Real Estate 9, no. 1 (November 1, 2017): 153–71. http://dx.doi.org/10.1080/10835547.2017.12091896.

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Тер-Карапетянц, Юлія Миколаївна, and Олена Миколаївна Афанасьєва. "ДОСЛІДЖЕННЯ УКРАЇНСЬКОГО РИНКУ ОФІСНОЇ НЕРУХОМОСТІ В ІТ-СЕГМЕНТІ ЯК СКЛАДОВОЇ МАРКЕТИНГУ ПОСЛУГ." Bulletin of the Kyiv National University of Technologies and Design. Series: Economic sciences 121, no. 2 (August 1, 2018): 91–101. http://dx.doi.org/10.30857/2413-0117.2018.2.9.

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The article explores the Ukrainian market of commercial real estate in the IT segment. It is emphasized that wide implementation of information technology in all spheres of business and daily life contributes to rapid growth of the number of IT-companies and programmers in Ukraine in recent years. It is argued that the effective functioning of the IT segment depends on a range of factors, in particular, availability of comfortable, functional and technological office in which it operates. On the Ukrainian market, the IT segment is a leader in the demand for office real estate and is actively implementing innovations in office space. According to JLL analysts, in 2017 about 50% of demands in the segment of office real estate were formed by IT companies, which increases their attractiveness for landlords as potential tenants. In addition, IT companies sign long-term lease agreements and are proved to be steady payers. The relevance for studying the preferences of IT-companies in the choice of real estate is reinforced by their high requirements to a particular real estate object, since for employees of such companies their office is more than just a workplace, it is often perceived as home (flexible working hours, 24/7). In large IT companies, a critical competitive advantage for attracting highly skilled personnel is not only wages but also comfortable and functional office. It is proved that effective development of modern office real estate market is impossible without the use of an integrated marketing approach in which this market is considered a joint mutually beneficial domain for tenants and lessors and which assumes their cooperation as full partners to establish and maintain long-term business relationships. The research findings prove that the modern marketing approach promotes optimal organization of office space for a landlord and offers a good opportunity for a tenant to build a long-term lease agreement with a reliable and stable partner.
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Yang, Eunhwa, Juan Sebastian Guevara-Ramirez, and Catherine Bisson. "FINDING EVIDENCE OF GREEN LEASING IN UNITED STATES GOVERNMENT-LEASED PROPERTIES." Journal of Green Building 15, no. 1 (January 1, 2020): 55–72. http://dx.doi.org/10.3992/1943-4618.15.1.55.

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ABSTRACT Although the term “green leasing” is not yet well defined, its primary purpose is clear. With an aim to create a collaborative environment through legal provisions between a building owner and a tenant, green leasing may ultimately help resolve the energy paradox in tenanted properties. Issues surrounding split-incentives are driven by a mismatch between owners' capital expenditures on improving building energy efficiency and an uncertainty of tenant or occupant behavior that might affect a building's energy consumption. Though some countries have started to develop guidelines promoting the adoption of green leasing, especially in government buildings and commercial real estate, implementation has not been overly successful globally. This study has two focuses, the first of which is to compare green leasing guidelines from various countries and to suggest six comprehensive categories of green leasing components: management relationships, information sharing, certificates, legal stipulations, financial factors, and operation. The second core area of research places government-tenanted properties' lease agreement contracts. The goal is to find any evidence in a legal condition between a building owner and a tenant, in this case federal government, to improve building energy efficiency with less environmental impact in the United States. The findings of the study indicated 41 out of 400 leases had green clauses. Three out of six categories proposed in this study were found in the U.S. government-tenanted properties, while the other three types were not shown. The findings of this study also suggest categories of green leasing clauses can contribute to defining green leasing and provide empirical evidence of green leasing in governmenttenanted properties. Ultimately, this study produces arguments for possible reasoning behind the employment of some green lease categories but the lack of use of others, specifically in the U.S. office market and government-tenanted buildings.
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Sutama, I. Ketut, I. Ketut Pasek, and I. Gede Mudana. "Business Incubators Support College Performance." Soshum : Jurnal Sosial dan Humaniora 8, no. 1 (March 30, 2018): 33. http://dx.doi.org/10.31940/soshum.v8i1.623.

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Business incubators have a very important role in developing entrepreneurship, since it gives large opportunity to its participants to develop their business skill during incubation. The Indonesian government today provides a major boost to the development of business incubators in universities or other form of higher education institutions. The purpose of this research is to analyze the validation of the establishment of business incubator in colleges. In Ministerial Regulation (Permen) Minister of Cooperation and Small Medium Entrepreneurship the Republic of Indonesia No. 24/2015 explained that the head of the university, the Rector or the Director may issue a business incubators license. Thus, internal validation can be done by university or college management through the issuance of Decree (SK) Establishment complete with personnel appointed as manager. Furthermore, the college, has to provide a place or room consisting of office space, tenant room at least 3, discussion room 1, and tenant production display room. External validation is carried out by tenants through their success of becoming independent businessmen after being forged or incubated in a business incubator for a maximum of 3 years in one incubation period.
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Claire Sanderson, Danielle, and Victoria Mary Edwards. "Determinants of satisfaction amongst tenants of UK offices." Journal of Corporate Real Estate 18, no. 2 (May 9, 2016): 102–31. http://dx.doi.org/10.1108/jcre-09-2015-0022.

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Purpose Corporate occupiers require offices and services which meet their business needs, while landlords must attract and retain occupiers to maximise occupancy and rental income. The purpose of this paper is to help landlords and property managers understand what aspects of property management matter most to corporate occupiers, so that they can achieve a mutually beneficial relationship. Design/methodology/approach This paper analyses interviews with 1,334 office tenants in the UK, conducted over an 11-year period, to investigate determinants of occupier satisfaction, loyalty and advocacy. Structural equation modelling and regressions are performed using respondents’ ratings of satisfaction with many aspects of occupancy as explanatory variables. The dependent variables include satisfaction with property management, value for money, overall occupier satisfaction, lease renewal intentions and occupiers’ willingness to recommend their landlord. Findings The aspects with most impact on occupiers’ satisfaction are the office building itself, its location and amenities, and also communication with their property manager, a belief that their business needs are understood and the property manager’s responsiveness to occupiers’ requests. Occupiers’ loyalty depends mainly upon feeling that their rent and service charges provide value for money, an amicable leasing process, the professionalism of their property manager and the corporate social responsibility of the landlord. “Empathy” is crucial to occupiers’ willingness to recommend their landlord, and clear documentation and efficient legal process improve occupiers’ perception of receiving “Value for Money”. Research limitations/implications The sample is skewed towards occupiers of prime office buildings in the UK, owned by landlords who care sufficiently about their tenants to commission studies into occupier satisfaction. Practical implications This research should help to improve the landlord – tenant relationship, benefitting the businesses that rent property and helping building managers understand where to focus their efforts to achieve maximum effect on occupier satisfaction, loyalty and advocacy. Originality/value There has been little academic research into the determinants of satisfaction of occupiers of UK commercial property. This large-scale study enables the most influential factors to be identified and prioritised.
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KOMATSU, Masayoshi, and Akira TAKAKUSAGI. "RESEARCH ON CHILLED WATER AND STEAM CONSUMPTION AT A MEDIUM-SCALE MULTI-TENANT OFFICE BUILDING." Journal of Environmental Engineering (Transactions of AIJ) 70, no. 593 (2005): 57–64. http://dx.doi.org/10.3130/aije.70.57_3.

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Han, Dongho, Bat-Erdene Batsukh, and Changbae Park. "A Study on the Architectural Characteristics of the Multi-tenant Medical Office Building in Busan." Journal of the architectural institute of Korea planning & design 31, no. 12 (December 31, 2015): 91–98. http://dx.doi.org/10.5659/jaik_pd.2015.31.12.91.

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Abdelalim, Aly, William O'Brien, and Sara Gilani. "A probabilistic approach toward achieving net-zero energy buildings using a stochastic office tenant model." Science and Technology for the Built Environment 25, no. 6 (May 28, 2019): 743–52. http://dx.doi.org/10.1080/23744731.2019.1598137.

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Buhler, Sarah, and Rachel Tang. "Navigating Power and Claiming Justice: Tenant Experiences at Saskatchewan’s Housing Law Tribunal." Windsor Yearbook of Access to Justice 36 (September 18, 2020): 210–30. http://dx.doi.org/10.22329/wyaj.v36i0.6421.

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This article discusses a qualitative interview project where twenty tenants shared their experiences about having hearings at the Office of Residential Tenancies [the ORT], Saskatchewan’s housing law tribunal. The interviews provide insights into housing problems faced by tenants, their experiences with self-representation at the ORT, and their reflections about the outcomes of their cases. We analyze how tenants prepared for their hearings, their experiences of the hearing process, and their perceptions of fairness throughout the process. We then discuss participants’ assessments of whether they received “justice” at the ORT. The interviews illuminate the ways that the same patterns of power and inequality that produce housing problems in the first place persist but are also occasionally interrupted and exposed in the housing tribunal process. They show also that tenants use the ORT to make important claims about justice and to resist landlord power in the face of larger patterns of inequality and exploitation.
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O’Brien, William, Aly Abdelalim, and H. Burak Gunay. "Development of an office tenant electricity use model and its application for right-sizing HVAC equipment." Journal of Building Performance Simulation 12, no. 1 (April 20, 2018): 37–55. http://dx.doi.org/10.1080/19401493.2018.1463394.

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Manatar, Meike Prisilia, Esry H. Laoh, and Juliana R. Mandei. "PENGARUH STATUS PENGUASAAN LAHAN TERHADAP PENDAPATAN PETANI PADI DI DESA TUMANI, KECAMATAN MAESAAN, KABUPATEN MINAHASA SELATAN." AGRI-SOSIOEKONOMI 13, no. 1 (January 26, 2017): 55. http://dx.doi.org/10.35791/agrsosek.13.1.2017.14920.

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This study aims to determine whether there is influence over land tenure status to the income of rice farmers. Data retrieval is done with primary data and secondary data. Primary data were obtained from the farmers through a list of questions that had been prepared, while secondary data obtained from the office of the village or the head of the village. The way of taking samples, to look at the total population of each of the existing land tenure status, then divided by the population over land ownership and divided by 60 as a sample to be taken. The data collection method used is descriptive analysis and ANOVA (analysis of variance) in one direction. The concepts of measuring variables used are over land ownership, production, farming costs, revenue and income. The results of this study indicate that there are significant land ownership to farmers' income, the highest income is income tenants. Different income is the income of farmers own property with tenant farmers' income.
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Evans, Jack B., and Edward Logsdon. "Acoustical Conformance with FGI for Tenant Improvements in Outpatient, Medical Office or Clinic Facility Sound Isolation/Privacy Design." INTER-NOISE and NOISE-CON Congress and Conference Proceedings 263, no. 5 (August 1, 2021): 1664–75. http://dx.doi.org/10.3397/in-2021-1892.

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Acoustical privacy and noise control design and implementation guidance is needed, regarding Facility Guidelines Institute (FGI) criteria for outpatient medical facilty tenant improvements (TI). TI in existing commercial buildings or medical office buildings may not have capital budgets or expected facility/lease life that hospitals enjoy. Full conformance to FGI criteria and guidelines may be limited; by economic feasibility and by constructability. Design professionals can use "good practice" space planning, demising assembly selection, and electronic sound masking to achieve appropriate acoustical privacy within reasonable capital expense budgets. Consider FGI criteria for demising partition, ceiling, door and window selections plus infrastructure equipment and material selections that can provide cost-effective lightweight, common construction standards. The objectives are to protect the privacy of patient information and provide quiet spaces, free of transient disturbance for clear speech communications. Continuous ambient sound increases speech privacy including speech transmitted from enclosed quiet spaces. Criteria for acoustics, speech privacy,continuous noise and masking exists in FGI. Temporal level changes (on/off, transients) and tonality (spectrum smoothness or balance) should be considered in basis-of-design (BoD). This paper will present design guidelines for selecting demising assemblies and supplemental sound masking for outpatient clinical spaces in commercial or medical office buildings.
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Bruce, Toby, Jian Zuo, Raufdeen Rameezdeen, and Stephen Pullen. "Factors influencing the retrofitting of existing office buildings using Adelaide, South Australia as a case study." Structural Survey 33, no. 2 (May 11, 2015): 150–66. http://dx.doi.org/10.1108/ss-05-2014-0019.

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Purpose – The purpose of this paper is to explore the barriers preventing investment in the re-use of low-grade multi-storey building stock in order to identify attributes that determine whether an existing building is suitable for retrofitting. Design/methodology/approach – Semi-structured interviews were undertaken with key industry practitioners to investigate existing practices and barriers facing low-grade building retrofits and what “ideal” multi-storey building features represent a successful investment opportunity. Findings – The findings showed that tenant commitment is necessary before any project goes ahead and that there exist many barriers influencing the investment decision. These include: high levels of asbestos found in existing buildings; changes in the National Construction Code necessitating enhanced fire safety and disability access; heritage listing; lack of awareness; overestimation of costs involved on simple and effective energy efficiency upgrades and change in tenant demands towards modern and efficient open plan offices. Many low-grade structures are privately owned inherited assets where the owners lack the expertise and capital to undertake retrofitting effectively. Research limitations/implications – The study is focused on the Adelaide CBD in South Australia but the findings are relevant to other Australian cities. Practical implications – There is room in the market for more positive and influential schemes such as the Green Building Fund that encourage more energy efficiency upgrading of these buildings. Social implications – The greater occurrence of retrofitting and re-use of older buildings, rather than demolition and rebuilding, has advantages with regard to reducing the impact of buildings on the environment and promoting sustainability. Originality/value – The research has indicated certain features of older buildings which render them as suitable candidates for retrofitting and refurbishment.
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KOYA, Kawori, Yoshifumi OHMIYA, Kazunori HARADA, Takeyoshi TANAKA, Akihiko HOKUGO, and Ichiro HAGIWARA. "A PILOT CASE STUDY OF A PERFORMANCE-BASED FIRE SAFETY DESIGN METHOD TO A MULTI-TENANT OFFICE BUILDING." AIJ Journal of Technology and Design 3, no. 5 (1997): 138–41. http://dx.doi.org/10.3130/aijt.3.138.

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Koya, Kawori, Yoshihumi Ohmiya, Kazunori Harada, Takeyoshi Tanaka, Akihiko Hokugo, and Ichiro Hagiwara. "A Pilot Case Study of a Performance-Based Fire Safety Design Method to a Multi-Tenant Office Building." Fire Science and Technology 18, no. 1 (1998): 43–69. http://dx.doi.org/10.3210/fst.18.43.

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Rock, Stephanie, M. Reza Hosseini, Bahareh Nikmehr, Igor Martek, Sepehr Abrishami, and Serdar Durdyev. "Barriers to “green operation” of commercial office buildings." Facilities 37, no. 13/14 (October 7, 2019): 1048–65. http://dx.doi.org/10.1108/f-08-2018-0101.

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Purpose The built environment is a major source of carbon emissions. However, 80 per cent of the damage arises through the operational phase of a building’s life. Office buildings are the most significant building type in terms of emission-reduction potential. Yet, little research has been undertaken to examine the barriers faced by building operators in transitioning to a green operation of the office buildings in their care. This study aims to identify those barriers. Design/methodology/approach Building facilities managers with between 7 and 25 years’ experience in operating primarily Melbourne high-rise office buildings were interviewed. The sample was taken from LinkedIn connections, with ten agreeing to participate in semi-structured interviews – out of the 17 invitations sent out. Interview comments were recorded, coded and categorised to identify the barriers sought by this study. Findings Seven categories of barriers to effecting green operation of office buildings were extracted. These were financial, owner-related, tenant-related, technological, regulatory, architectural and stakeholder interest conflicts. Difficulties identifying green operation strategies that improved cost performance or return on investment of buildings was the major barrier. Practical implications Government, policymakers and facilities managers themselves have been struggling with how to catalyse a green transition in the operation of office buildings. By identifying the barriers standing in the way, this study provides a concrete point of departure from which remedial strategies and policies may be formulated and put into effect. Originality/value The uptake of green operation of office buildings has been extremely slow. Though barriers have been hypothesised in earlier works, this is the first study, to the best of the authors’ knowledge, that categorically identifies and tabulates the barriers that stand in the way of improving the green operational performance of office buildings, drawing on the direct knowledge of facilities experts.
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Gupta, Ashish, and Piyush Tiwari. "Investment risk scoring model for commercial properties in India." Journal of Property Investment & Finance 34, no. 2 (March 7, 2016): 156–71. http://dx.doi.org/10.1108/jpif-05-2015-0031.

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Purpose – There is significant research related to risk and uncertainty in valuation. Risk, in valuation, is mostly communicated to investors in qualitative terms. There has been some research in developed markets to communicate risk quantitatively to clients through property risk scores. However there is paucity of research on communicating risk in emerging markets where the valuation profession is still evolving. Indian property markets have emerged as one the fastest growing markets in the last five years. With the growth in Indian economy and the emergence of indirect property investment market, it is likely that domestic and international passive investors would play an important role in property investment in India. Valuation of assets in portfolio and communication of risk in appropriate way would gain utmost importance. The paper aims to discuss these issues. Design/methodology/approach – This study uses analytical hierarchical process method to quantitatively assess risk to value for office properties in India. This study focuses on identifying principal elements of risk as perceived by key market players in an emerging economy like India. It identifies fundamentals of market, property and lease to determine valuation risk. It may be highlighted here that the risk that this paper is analysing is not the risk that is associated with the valuation for valuer who is conducting valuation but systematic and non-systematic risk associated with property. A two round of survey has been conducted to find various principal elements of valuation risk and sub criteria’s through an online survey conducted through survey monkey. Findings – The study found that in an emerging market like India there are limited exit option for developers and investors due to absence of exit vehicle like REITs for office property. Principal element of risk considered is the resale of property, i.e. exit from an investment, followed by tenant and lease specific elements to be other principal elements of risk in the order tenant risk, lock-in duration, functional obsolescence and lease duration. Other market risks like yield movement, rental movement, occupier demand were not considered principal elements of risk. Research limitations/implications – The study could be expanded further by increasing the sample size and as this study demonstrates present market sentiments. Study needs to be updated periodically to retain its practical importance and relevance to the industry. Practical implications – Findings of this study could be used by valuers and investors investing in office properties in India. Originality/value – This is the first paper on risk scoring for commercial properties in the Indian market. It has high importance as Indian market for office space will grow significantly with introduction of REITs.
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Livingstone, Nicola, and Jessica Ferm. "Occupier responses to sustainable real estate: what’s next?" Journal of Corporate Real Estate 19, no. 1 (April 3, 2017): 5–16. http://dx.doi.org/10.1108/jcre-03-2016-0016.

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Purpose The purpose of this paper is two-fold. Primarily, it examines the relationship between sustainable buildings and occupiers, by summarising the key extant literature. Secondarily, the paper proposes avenues for future research relating to the impact of sustainability on corporate real estate strategy. Design/methodology/approach The paper reviews over 90 relevant publications related to sustainability, real estate market responses and corporate real estate, focussing on the role and response of occupiers. The approach concentrates on occupier strategies, specifically considering influences such as corporate social responsibility (CSR), landlord–tenant relationships, the changing occupier role and the “circle of blame”. Findings In recent years, literature has increasingly begun to reflect nuances in occupier responses to sustainable, prime, office real estate, with some conflicting findings as to the importance of sustainability. Location remains the dominant consideration in decision-making for occupiers, but sustainability is key to CSR and “value-add” in certain sectors. More effective use of sustainable buildings requires improved communication between landlord and tenant. The authors’ review demonstrates that challenges still remain in relation to the “circle of blame”. More research needs to be done in relation to the emergence of sustainability in the non-prime and retail sectors. Originality/value Through collating key literature in this topical research area, the paper provides a critical review of occupier responses to sustainable real estate, and, therefore, a fuller understanding of emerging market practices. Additionally, it suggests future research directions.
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Seyed Salehi, Seyed Shahabaldin, Andrea Ferrantelli, Hans Kristjan Aljas, Jarek Kurnitski, and Martin Thalfeldt. "Impact of internal heat gain profiles on the design cooling capacity of landscaped offices." E3S Web of Conferences 246 (2021): 07003. http://dx.doi.org/10.1051/e3sconf/202124607003.

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Using passive methods in façade design for controlling heating and cooling needs is an important prerequisite for constructing cost-effective nearly zero-energy buildings. Optimal control of solar heat gains reduces the cooling demand and the size of the active cooling systems. However, applying such methods increases the impact of internal heat gains on the heat balance of the buildings, and accordingly also the dimensions of cooling systems. Therefore, a good model of internal heat gains is needed for a reliable and optimal sizing of the cooling sources. This paper aims to bring understanding to developing internal heat gains models for sizing the cooling systems. For this purpose, several weekly internal heat gain profiles were selected from a large set of tenant-based electricity use measured in 4 office buildings in Tallinn. The selection was based on maximum daily or weekly peak loads of an office space per floor area. The selected profiles and the schedule of EN 16798-1 were used to dimension ideal coolers in the zones of a generic floor model with landscaped offices developed in IDA-ICE 4.8. The model had variable window sizes and thermal mass of the building materials. Finally, the internal heat gains models resulting in the largest cooling capacity were identified. We found that utilizing thermal mass can reduce the cooling system size by up to 7% on average and the models with big windows and light structure need the largest cooling systems. The cooling loads obtained with the profile of EN 16798-1 did not significantly differ from the average of other profiles’ results. This paper focused mainly on the zonal dimensioning of cooling systems, therefore a more in-depth analysis of the different occupancy patterns as well as developing models for dimensioning the cooling system at the building level, is needed.
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Fortin-Camacho, Cielo. "Red-Handed Without a Defense." Texas A&M Journal of Property Law 3, no. 2 (March 2016): 91–119. http://dx.doi.org/10.37419/jpl.v3.i2.1.

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Lawful marijuana tenants (“LMT”), or tenants who lease property for the purpose of operating a marijuana-related business in compliance with the applicable marijuana provisions of their state, are demanding property and offering big bucks—leaving property owners in a precarious situation. This Article discusses the problem faced by property owners wishing to lease premises to growers, processors, and sellers of marijuana in states that have adopted marijuana provisions and established regulatory frameworks. In these states, marijuana provisions do not alter the respective state’s landlord-tenant statutes, despite the various property-related requirements marijuana businesses must adhere to for licensure to operate. Licensing requirements in states with regulatory frameworks in place have lured marijuana-related businesses from the shadows, leaving property owners unable to meet the requirements of any statutory or common law defense to civil forfeiture. Part II of this Article discusses the history of civil forfeiture, focusing on the origin of the guilty property model and its introduction to America. Part III will introduce modern civil forfeiture statutes, their legislative history, and rationalize the government’s use of civil proceedings over criminal proceedings before explaining the forfeiture process. Part IV briefly narrates marijuana’s long history of legality in the United States before discussing its controlling federal statutes. Part V of this Article reveals the possible consequences of leasing property to marijuana-related businesses; the focus then turns to the unavailability of suitable defenses for real property owners who lease to LMTs. Part VI briefly describes the inadequacies of boilerplate provisions currently in standard lease agreements and suggests respective lease modifications property owners should be prepared to discuss with counsel and negotiate with prospective LMTs. Lastly, this Article concludes by reminding property owners that despite marijuana prohibition’s significant progress over the last few years, it could all be undone when the next president takes office in 2017.
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Brooks, Michael, and J. J. McArthur. "Drivers of Investment in Commercial Real Estate Sustainability: 2006–2018." Journal of Sustainable Real Estate 11, no. 1 (January 2019): 130–55. http://dx.doi.org/10.22300/1949-8276.11.1.130.

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We investigate the factors (“drivers”) that motivated investment in energy efficiency in commercial real estate office buildings over the 2006–2011 and 2012–2017 period, and looking forward from 2018 in the context of growing concern over carbon emissions around the world. These insights were collected from large Canadian asset managers through interviews conducted in 2017 and 2018. Key findings were that (1) organizations noted an increasing number of factors driving investment decisions over the three periods; (2) cost drivers (payback period and anticipated financial returns) were the top two drivers in 2006–2017; (3) public relations factors became significantly more important looking forward, with brand (reputational impact) as the top-ranked driver and tenant attraction tied for third place; and (4) mitigation against risks such as resilience and anticipated compliance consistently increased in importance. This study contributes to a comprehensive understanding of past, present, and near-future sustainable real estate investment priorities, changing owner behaviors, and the perceived business case for building energy efficiency investments.
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COX, LOUIS ANTHONY, and DJANGIR A. BABAYEV. "NETWORKED FACILITIES EXPANSION PROBLEM." International Journal of Information Technology & Decision Making 05, no. 02 (June 2006): 379–96. http://dx.doi.org/10.1142/s0219622006002003.

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This paper considers how best to sequence the acquisition of new locations (e.g. office park buildings, multi-tenant units, etc.) to expand the coverage area or fill in the geographic footprint of a network service provider or other business-service activities. Consider several locations, candidates for acquisition, on the plane. Each location will generate a certain revenue stream for the service provider if it is acquired. In addition, once a location has been acquired (i.e. served), it may be less expensive to acquire other nearby locations. The problem addressed in this paper is: Given a finite budget for acquisitions and a model for the acquisition costs, how to sequence the acquisitions to maximize the total new revenue from the locations acquired? A specific cost model is proposed, an integer programming formulation of the problem and its transformations presented. Properties of the models and of the optimal solution are discussed. Finally, an effective heuristic method intended for applications is developed. Features of the solutions are demonstrated by a numerical study.
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Brotman, Billie Ann. "The feasibility of medical office building green upgrades from an owner/lessor perspective." Journal of Property Investment & Finance 34, no. 4 (July 4, 2016): 375–86. http://dx.doi.org/10.1108/jpif-03-2016-0017.

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Purpose – The purpose of this paper is to exam the financial impact on the owner/lessor who is considering a partial energy upgrade to an existing medical office building. The owner who leases the building using a triple net lease does the upgrade prior to leasing the building, with the expectation of earning higher rents. How much should the owner who leases the property spend for a given rent per square foot increase? Design/methodology/approach – The empirical study highlights the impact of key financial variables on the dependent variable medical office construction spending put in place in the USA. The independent variables prime interest rate, cost of natural gas per therm and electricity cost per KWH, resale building prices are significant variables when predicting medical office construction spending. A case study using a cost-benefit model is developed. It inputs corporate income tax rates, incorporates a debt service coverage ratio, prime interest rate, analyzes investment tax credit (ITC) and rebate scenarios and varies the level of rental income and energy savings. The case study results provide insight into which factors are enabling higher net construction spending when considering a green energy retrofit project. Both the regression model and the case study model focussed on the owner of a building who rents medical office space to tenants using a triple net lease. The owner/lessor paradigm analyzes revenue enhancements, the tax implications of having these savings and benefits associated with borrowing when financing the green retrofit. The availability of low cost borrowing, increases in the ITC percent and rebates and increases in rent per square foot have an impact on potential energy upgrade spending. Findings – The empirical model finds the independent variables to be significant. Utility cost, resale value of office buildings, the prime interest rate, business bankruptcy court filings and unemployment rate fluctuations adequately explain movements in medical office building spending for the years 2000 through 2015 yielding a R2 of 73.8 percent. The feasibility case study indicates that the energy saving levels and ITCs not income tax rates are the primary drivers for a partial energy retrofit. Research limitations/implications – Market incentives are a function of the cost of energy. If the cost of energy drops, then the profit incentive to conserve energy becomes less important. The role of tax credits, rebates, property tax reductions and government directives, then become primary incentives for installing energy upgrades. The owner of an empty building assumes all of the operating costs normally paid by a tenant under a triple net lease. This possibility was not included in the replacement cost-benefit model used in this paper. Practical implications – The feasibility of doing an energy upgrade to an existing building requires that a cost-benefit analysis be undertaken. The independent variables that are significant when doing a regression model or proxies for these variables are incorporated into a present value model. The results in Table V can be used as an initial template for determining how much to spend per square foot when doing an energy upgrade. The square foot amounts can be applied to different size office buildings. The corporate income tax rate or a personal income tax rate has minimal impact on energy construction upgrade spending. Social implications – More energy efficient office buildings reduce the amount of greenhouse gases released into the atmosphere. Energy efficient buildings also conserve on scarce fuel reserves. ITCs and rebates limit the role of government in directing decisions to do energy upgrades. The market mechanism to some degree can help encourage energy conservation through asset upgrades. Originality/value – The paper incorporates an empirical model which is a form of technical analysis to examine independent variables that explain medical office building spending with a case study structured on expected revenues and costs which takes a fundamental approach to understanding the relationship between the dependent variable and its independent variables. The regression model combines factors that impact the demand for energy efficient medical buildings from an owner/lessor perspective which includes resale values of existing buildings, business bankruptcy filings and unemployment rates. Supply independent variables include the prime interest rate and electricity per KWH and natural gas per therm. The regression model found these variables to be significant. The case study uses the same independent variables or close proxy variables to determine the maximum financially feasible per square foot spending that can be invested in energy upgrades.
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Collins, Dave, Antje Junghans, and Tore Haugen. "Green leasing in commercial real estate." Journal of Corporate Real Estate 20, no. 4 (November 12, 2018): 244–59. http://dx.doi.org/10.1108/jcre-01-2017-0003.

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Purpose This paper aims to investigate the drivers and barriers for green leases and tenancies in sustainable “Building Research Establishment Environmental Assessment Method” (BREEAM) and “Leadership in Energy and Environmental Design” (LEED) certified office and office buildings in Norway, the UK and the USA. This study focuses on the differing perspectives between owners and tenants. It is then considered as to how these issues are dealt with during different phases of a buildings life cycle. This research is based on existing literature and semi-structured interviews that studied qualitative and quantitative elements in the context of ownership and tenancy of single and multi-tenanted sustainable office buildings. Design/methodology/approach Using a mixed-method approach involving semi-structured interviews with both qualitative and quantitative elements along with desk research, this paper evaluates how green leases and tenancies in offices and office buildings that are BREEAM and LEED certified require a reconsideration and re-evaluation of the acquisition, operation and disposal of office buildings by building owners and their tenants. These stakeholder relationships are supported theoretically using a theoretical model that outlines the interrelation between the sustainable building and the relationships of the building owner, the user and the FM service provider. Findings The data gathered from the interviews justify and partly contradict some of the statements within existing literature, diminishing the importance of cost and the barrier of split incentive but instead illuminate the importance of less tangible considerations such as company policy or a sustainability strategy. The results also note the realisation of a changing market for commercial real estate driven by the sustainable business needs of tenants for the occupation of workspaces. Research limitations/implications These findings have the potential to further develop theories and provide an insight into how the relationships between actors from a business, procurement and contractual perspective need to be developed to ensure more proactive development of green leasing of new and existing sustainable office buildings, along with where strategic attention is required during the building design, construction, operational and use phases. Originality/value This paper is based on original research through interviews and literature studies supported by an existing theoretical model. The results have been partly presented and initially discussed at the WBC World Congress 2016 in Tampere, Finland.
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Oh, Mee-yong. "An Analysis of Effect That the Real Estate Asset Management Service for Large Office Buildings Has on Tenant Member Satisfaction - Focusing on GRAN SEOUL and FKI TOWER." Journal of Korea Real Estate Analysists Association 23, no. 1 (March 31, 2017): 49–50. http://dx.doi.org/10.19172/kreaa.23.1.4.

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Tang, Mingfeng, Cuiwen Li, Angathevar Baskaran, Yu Cheng, and VGR Chandran. "Reshaping the Business Incubator Model: The Case of the Value Chain Model of Innovation Works in China." Science, Technology and Society 24, no. 3 (October 23, 2019): 401–22. http://dx.doi.org/10.1177/0971721819873179.

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Since the late 1980s, the business incubator model in China has been evolving—from the early traditional model that focused mainly on providing basic services, such as office space and one-stop administrative services, to an emerging value chain model (value position, value creation, value transfer and value capture), which efficiently combines the profits of an incubator with the success of its incubating tenant ventures. This article analyses the case of ‘Innovation Works’, which is one of the pioneers of the value chain model in China. It raises the following research questions: (a) how does the incubator business model evolve over time in China? (b) What differentiates the value chain business incubator model from the traditional model? (c) What are the critical elements that contribute to the success of a value chain business incubator model? Using primary data gathered through interviews, on-site visits and surveys, the study found that the incubator business model in China has been reshaping towards more complex value propositions and more efficient value chain models. The study also found that specialisation, flat organisational structure and professional management team are the critical elements that contribute to the success or efficient performance of the value chain business incubator model. This article makes significant contributions to the literature and draws policy implications for future business incubator development—both in China and in other emerging economies.
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Remøy, Hilde, and Theo J.M. van der Voordt. "Priorities in accommodating office user preferences: impact on office users decision to stay or go." Journal of Corporate Real Estate 16, no. 2 (May 6, 2014): 140–54. http://dx.doi.org/10.1108/jcre-09-2013-0029.

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Purpose – When current accommodation is unsatisfactory, office organisations consider relocating to new accommodation that optimally facilitates their main processes and supports image and financial yield. However, due to high vacancy levels, public opinion and governmental awareness oppose new office construction. Reusing existing buildings could be the egg of Columbus. This paper aims at answering the questions: which property characteristics are important push and pull factors for relocation? What does this mean for the decision: stay or go? Design/methodology/approach – A literature review of factors determining organisations' accommodation choices was conducted. Interviews were held with large-scale office organisations and creative organisations, discussing relocation drivers. Henceforth, a survey was held among creative organisations, collecting data about property characteristics important for their preferences. Finally, office user preferences were compared with characteristics of structurally vacant buildings. Findings – Traditional push factors like car accessibility, extension need, and location and building image remain important. Nowadays sustainability issues like reducing energy consumption and better public transportation accessibility are highly prioritised pull factors as well. Regarding the creative industries, bike- and public transportation accessibility, multi-tenancy, and ICT and meeting facilities are most important. Practical implications – Knowing office users' preferences is important to attract and retain stable tenants. If office space supply is highly aligned to end-users' demands and easily adaptable to changing needs, probably more organisations will decide to stay instead of go, leaving behind empty offices. Originality/value – This study combines data about push and pull factors with relocation decision-making, innovatively focussing on the creative industries. The data can be used to explore opportunities and risks of adaptive re-use of the existing building stock.
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ADNAN, Yasmin Mohd, Md Nasir DAUD, and Muhammad Najib MOHAMED RAZALI. "A MULTI-CRITERIA FRAMEWORK FOR OFFICE TENANTS' PREFERENCES AT OFFICE BUILDINGS." International Journal of Strategic Property Management 19, no. 3 (October 9, 2015): 271–82. http://dx.doi.org/10.3846/1648715x.2015.1052586.

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In order to mitigate the anticipated oversupply of office space, it is necessary to gauge the preference of office occupiers, namely tenants of purpose built office buildings, since these tenants form the indicator of demand for space. In this study, a multi-criteria decision making method (MCDM) – the Analytic Hierarchy Process (AHP) procedure was employed to analyse the relative importance of the main factors chosen by the main sectors of tenants at top grade office buildings in Kuala Lumpur city centre. This study had identified the elicitation of experts’ opinion and tenants’ selection comprises twenty-six important factors for office occupation in Kuala Lumpur city centre, grouped under four main categories: Location, Lease, Building and Financial/Cost. This study then employed AHP to assess the relative importance placed on each category, revealing the varying patterns of preferences when tested on tenants from three main business sectors occupying top grade office buildings. The findings showed that, between the three sectors (Finance/Banking, ICT & Media and Oil & Gas), differences in preference were only slight for most factors but were significant for a few. The findings from this study are insightful in informing decisions on future office provision, particularly in the context of working towards satisfying office tenants’ requirements.
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Leigh-Hunt, Nicholas, Ruth Fletcher-Brown, and Lynsey Mould. "Impact of a tenancy health check." Journal of Public Mental Health 19, no. 3 (July 27, 2020): 199–202. http://dx.doi.org/10.1108/jpmh-05-2020-0044.

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Purpose The purpose of this paper is to demonstrate how loneliness and other mental health problems in older local authority housing tenants can be identified and addressed. Design/methodology/approach A tenancy health check form to identify health and well-being issues was developed by housing and public health for use in a rolling programme of housing officer visits to elderly tenants. This form facilitated enquiries on loneliness, social isolation and mental health as part of a supportive conversation. Individuals identified as being lonely were signposted to a range of community activities and social groups, and for some, ongoing support via telephone was provided by the housing officer. Findings The tenancy health check helped identify loneliness in this population group and enabled signposting to an increased number of local community activities. In addition to improved individual well-being, social capital has been strengthened through the creation of community networks. Practical implications Use of a health check form during housing officer visits provides a low-cost means of identifying health and well-being issues in vulnerable populations and facilitates adoption of making every contact count approaches by social housing providers. Originality/value This case study demonstrates the scope to provide holistic support for social housing tenants through better connections between public sector and community organisations.
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Filippova, Olga. "Tremors and tenants." Journal of Property Investment & Finance 34, no. 2 (March 7, 2016): 143–55. http://dx.doi.org/10.1108/jpif-09-2015-0064.

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Purpose – The purpose of this paper is to explore the changes in commercial office occupiers’ preferences in their building choice as a result of a recent natural disaster which triggered policy changes in building safety. Design/methodology/approach – This study follows a qualitative research design comprising semi-structured one-on-one interviews with 24 property professionals (commercial leasing agents and property managers) in Auckland, New Zealand. A thematic analysis was employed for identifying, analysing and reporting themes emerged within data. Findings – Tenants across New Zealand now incorporate earthquake issues in their leasing decisions. Most tenants are familiar with the impending policy changes related to earthquake-prone buildings. The degree to which building standards are incorporated into office occupiers’ choice varies with the size of the organisation and their willingness to invest in their corporate social responsibility. A certain level of overreaction was observed in tenants’ behaviour in the face of risk and uncertainty following the earthquakes. However, risk appears to be subsiding and emphasis is placed on availability of space in desirable locations. Research limitations/implications – The findings are limited due to a non-random sample selection and a small sample size. Further quantitative research is required to determine if office tenants place a premium on occupying seismically safe buildings since forthcoming regulatory changes have been announced. Practical/implications – This study provides evidence that imminent building policy changes are efficient in raising public awareness and informing perceptions of potential losses following a recent natural disaster event. Building owners can potentially capitalise on tenants’ desire to occupy high quality space. Originality/value – This is the first study that develops the knowledge base identifying the perceptions of tenants about seismic safety of buildings since the Canterbury earthquakes. The study also contributes to the literature on the market effect of policy changes triggered by a focusing event.
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Nurzukhrufa, Antusias, Purwanita Setijanti, and Asri Dinapradipta. "KEPUASAN PENYEWA TERHADAP FAKTOR-FAKTOR PEMILIHAN KANTOR SEWA KELAS A FUNGSI MAJEMUK DI SURABAYA." Jurnal Arsitektur ARCADE 3, no. 3 (December 1, 2019): 237. http://dx.doi.org/10.31848/arcade.v3i3.312.

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Abstract: The growth of the supply and demand index of rental offices in Surabaya is the highest in Indonesia. However, the occupancy rate has decreased except in class A rental offices. Decrease in occupancy rate is influenced by dissatisfaction of tenants to the high rental price factor and causes the tenant not to extend the rent. The quality services of class A rental offices multifunction in Surabaya can be considered successful because the tenants have persisted in extending the leases. Therefore, it is necessary to know about the level of satisfaction of tenants to the factors that influence the choosing of class A rental offices multifunction in Surabaya. This research is included in the positivism paradigm with quantitative methods. The analysis technique uses quantitative descriptive statistics by calculating the mean and standard deviations mapped to the Cartesian diagram. This research results two findings. First, the three most satisfied factors i.e. "name of the famous building and its reputation is good", "responsive building management" and "the presence of good security, hygiene and fire protection facilities". Second, three factors that are most dissatisfied i.e. "access to recreational and sports facilities", "noise level" and "building age".Keyword: Rental Offices, Tenants Satisfaction, Real EstateAbstrak: Pertumbuhan indeks supply dan demand kantor sewa di Surabaya termasuk paling tinggi di Indonesia. Namun, tingkat okupansinya mengalami penurunan kecuali pada kantor kelas A. Penurunan tingkat okupansi dipengaruhi oleh ketidakpuasan penyewa terhadap faktor harga sewa yang tinggi dan menyebabkan penyewa tidak memperpanjang sewa. Kualitas layanan kantor sewa kelas A fungsi majemuk di Surabaya dinilai berhasil karena penyewa tetap bertahan untuk memperpanjang sewa. Maka, perlu diketahui tingkat kepuasan penyewa terhadap faktor-faktor pemilihan kantor sewa kelas A fungsi majemuk di Surabaya. Penelitian ini termasuk dalam paradigma positivisme dengan metode kuantitatif. Teknik analisis menggunakan statistik deskriptif kuantitatif dengan menghitung nilai mean dan standar deviasi yang dipetakan ke diagram kartesius. Penelitian ini menghasilkan dua temuan. Pertama, tiga faktor paling puas yaitu “nama gedung terkenal dan reputasinya baik”, “pengelola gedung yang responsif” serta “keberadaan fasilitas keamanan, kebersihan dan perlindungan kebakaran yang baik”. Kedua, tiga faktor paling tidak puas yaitu “kedekatan dengan fasilitas rekreasi dan olahraga”, “tingkat kebisingan” dan “usia gedung”.Kata Kunci: Kantor Sewa, Kepuasan Penyewa, Real Estate
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