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Dissertations / Theses on the topic 'On call'

Author: Grafiati

Published: 4 June 2021

Last updated: 17 May 2023

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1

Vuthipadadon, Somchan. "Scheduling inbound calls in call centers." [Ames, Iowa : Iowa State University], 2009. http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&res_dat=xri:pqdiss&rft_dat=xri:pqdiss:3355541.

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2

Keenan, Patrick C. "Call learning and call variation in red crossbills." Laramie, Wyo. : University of Wyoming, 2007. http://proquest.umi.com/pqdweb?did=1404346411&sid=1&Fmt=2&clientId=18949&RQT=309&VName=PQD.

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3

Cohen, Andrew. "Mating call." FIU Digital Commons, 2006. http://digitalcommons.fiu.edu/etd/2399.

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Mating Call is a memoir set in the Pacific Northwest during the 1990s, in what Spin Magazine calls "Seattle's Golden Age." The story begins with my arrival in the West and a self-inflicted broken heart, a relationship I had severed due to "missing pieces." The quest is to find these pieces, and throughout the search the memoir analyzes love and relationships for Generation X. The quest takes seven years, during which the narrative explores Seattle's breweries and bedrooms, and the Northwest's rainforests and volcanoes, all the while investigating interpersonal chemistry, sex, and friendship. F

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4

Hawryluk, Lynda J., University of Western Sydney, of Arts Education and Social Sciences College, and of Communication Design and Media School. "Call waiting." THESIS_CAESS_CDM_Hawryluk_L.xml, 2001. http://handle.uws.edu.au:8081/1959.7/6.

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This thesis examines the life and career of Bret Easton Ellis, and the influences of his work on the author's development as a writer. Part one encapsulates a novel written specifically for this thesis. 'Call waiting' is a harsh look at modern friendships, the role of work in these relationships and the proliferation of shallow communication through the advent of email. A critical reflection follows, examining the process that led to the novel's creation. Three specific areas are focussed on: the direct influence of Ellis' novel 'The rules of attraction' on the overall themes of 'Call waiting'

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5

Antunes, Carlos Manuel Gonçalves. "Transparent call." Master's thesis, Instituto Politécnico de Leiria, 2010. http://hdl.handle.net/10400.8/1327.

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6

Gajdošík, Andreas. "Open Call." Master's thesis, Vysoké učení technické v Brně. Fakulta výtvarných umění, 2018. http://www.nusl.cz/ntk/nusl-377167.

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In diploma thesis Open Call I focus on unequal position of artists in current art world in which, despite the transparent practices like open calls, still persists the cult of name, the power of networking and personal recommendation. This topic I artistically process in form of practical artistic intervention, which is close to the tactics of 1:1 scale of Arte Útil - specifically by creation of software tool called Nomin. Its purpose is to support weakened or marginalized groups of artists. Nomin uses properties of email protocol SMTP to allow its users-spectators to send fake self-recommendi

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7

Svensson, Anne. "Collect call." Thesis, Linnéuniversitetet, Institutionen för film och litteratur (IFL), 2017. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-64489.

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8

Hawryluk, Lynda J. "Call waiting." Thesis, View thesis View thesis, 2001. http://handle.uws.edu.au:8081/1959.7/6.

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This thesis examines the life and career of Bret Easton Ellis, and the influences of his work on the author's development as a writer. Part one encapsulates a novel written specifically for this thesis. 'Call waiting' is a harsh look at modern friendships, the role of work in these relationships and the proliferation of shallow communication through the advent of email. A critical reflection follows, examining the process that led to the novel's creation. Three specific areas are focussed on: the direct influence of Ellis' novel 'The rules of attraction' on the overall themes of 'Call waiting'

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9

Hawryluk, Lynda J. "Call waiting /." View thesis View thesis, 2001. http://library.uws.edu.au/adt-NUWS/public/adt-NUWS20030422.094611/index.html.

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10

Cederberg, Olle, and Nils Skogfeldt. "Call Forwarding Agent." Thesis, KTH, Skolan för informations- och kommunikationsteknik (ICT), 1998. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-61787.

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In today’s world of telecommunications there is an increasing problem with reaching people one wishes to speak to. People have several telephones and this makes the situation complex for the caller. Many phone calls are left unanswered. The Call Forwarding Agent is in this report presented as a solution to this reachability problem. The idea is to have an agent setting call forwards of all the users’ phones or numbers, towards the terminal where he is available. Later, when someone calls any of the users’ phones, the call will be terminated at the terminal where the user can receive it. The Ca

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11

Duarte, Hector Jr. "Desperate Times Call." FIU Digital Commons, 2017. http://digitalcommons.fiu.edu/etd/3272.

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DESPERATE TIMES CALL is a collection of short stories and a novella about people whose lives intersect with violence. The young girl in Of Course She Would is forced to leave her home after finding her meth-addicted father dead of a heart attack. Tomas Mangual, the main character of She Said Two, sets off on a blind date to discover his counterpart has recently been the victim of a disturbing hate crime. The featured novella, Diablo Corrido, raises the question: How far would someone chase their ambition to see a life-long dream come true? Using the intimate perspectives of first-person and cl

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12

Mauer, Juanita. "Call to discipleship." Theological Research Exchange Network (TREN), 1986. http://www.tren.com.

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13

Ratzliff, Robert. "The pastor's call." Theological Research Exchange Network (TREN), 1986. http://www.tren.com.

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14

Kakutani, Yoshihiko. "Duality between Call-by-Name Recursion and Call-by-Value Iteration." 京都大学 (Kyoto University), 2003. http://hdl.handle.net/2433/148592.

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15

Vogel, Whitney Elan Schneider. ""To Call or Not to Call?" The Impact of Supervisor Training on Call Center Employee Attitudes and Well-Being." PDXScholar, 2019. https://pdxscholar.library.pdx.edu/open_access_etds/5242.

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Call center customer service occupations represent a growing proportion of the U.S. economy in the digital age. These roles are characterized by low control, high levels of emotional labor, and burnout. Turnover rates in call centers are often twice as high as in other industries. To combat these challenges, I delivered a supervisor-focused mental health training intervention targeted at improving supervisor supportive behaviors and employee outcomes. The indirect effect of supervisor training on employee outcomes related to perceived supervisor support, problem-focused coping, burnout, turnov

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16

Vestmoen, Håkon. "Contex-Aware Call Control." Thesis, Norwegian University of Science and Technology, Department of Telematics, 2006. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-10071.

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17

Tramnitzke, Danny. "Object Call Graph Visualization." Thesis, Växjö University, School of Mathematics and Systems Engineering, 2007. http://urn.kb.se/resolve?urn=urn:nbn:se:vxu:diva-1674.

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<p>In this thesis an approach to visualize internal behaviour of object oriented software is developed.</p><p>The runtime information, which can be described as objects calling other objects, is displayed as a graph consisting of nodes and edges. The aim is to design an application in Java, which takes the runtime information in form of an object call graph and visualizes it as a tree and as a force directed view.</p><p>Therefore, first a data model has to be designed, holding an object call sequence. Furthermore, a discussion about graph definition languages and according tools is made. After

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18

Sather, Katie Stein. "Hear the earth call!" Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1997. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp01/MQ30199.pdf.

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19

Goodman, Valerie Giscard. "Don't call me crazy." [Ames, Iowa : Iowa State University], 2007.

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20

Catalucci, Anselm. "The call of Sinai." Theological Research Exchange Network (TREN), 1990. http://www.tren.com.

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21

Levy, Paul Blain. "Call-by-push-value." Thesis, Queen Mary, University of London, 2001. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.369233.

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22

Li, Shanbo. "Web Call Example Application." Thesis, KTH, Skolan för informations- och kommunikationsteknik (ICT), 2009. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-168420.

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Web Call Example Application from Ericsson Developer Connection is an application that hosted at a web server and supplies functionality of VoIP phone calls. Users can access the service from desktop browser, mobile phone browser or Java ME Client. Users can also manage their contact books. Each user can have more than one VoIP service accounts, so they can choose the cheapest on when they make phone call. The Web Call Example Application supports two kinds of VoIP phone call connection: Relay Call and Third Party Call. For the Third Party Call there are four different implementations: Call Tr

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23

Šmardová, Gabriela. "Motivační systém call centra." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2016. http://www.nusl.cz/ntk/nusl-241189.

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This thesis focuses on the analysis of motivation system. The company is engaged in the provision of active and passive telemarketing. Based on the analysis of society and primary research, I should work such measures , which should lead to higher employee satisfaction.

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24

Gaztañaga, Jon Blancou. "eCall++: improved emergency call." Master's thesis, Universidade de Aveiro, 2016. http://hdl.handle.net/10773/17213.

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Mestrado em Engenharia Eletrónica e Telecomunicações<br>Thanks to the fast technological development and the pervasive adoption of personal electronic devices, e.g. smartphones, activity trackers, etc., with a multitude of sensors and communication protocols, some applications in the field of the Intelligent Transport Systems (ITS) can take advantage of such devices. For example, smartphones can be used for navigation, as driver interface for cooperative vehicular applications or even to detect accidents. Automated accident detection is a potential way to improve the road emergency serv

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25

Castruita, Malinda. "The Call to Teach." Scholarship @ Claremont, 2019. https://scholarship.claremont.edu/cgu_etd/123.

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This is an ethnography written by Malinda Castruita, an Education Specialist in Southern California. The ethnography was written between May 2018 and April 2019. Castruita is a Claremont Graduate University Teacher Education Candidate who sheds light on her personal experience in the past and present in both general and special education settings. She is employed in the city of Duarte, California as a Special Day Class teacher with a population of transitional kindergarten, kindergarten and first grade students. The research included addresses the individual educational experiences of her life

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26

Deysel, Dessislava Ivanova. "An audit of calls to a free South African mental health call centre." Diss., University of Pretoria, 2017. http://hdl.handle.net/2263/65545.

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In South Africa, 1 in 3 people experience mental illness during their lifetime, at least 1 in 10 non-natural deaths are due to suicide, and poverty, crime, and HIV are common local psychosocial stressors. Despite this, it is estimated that only 5% of the national health expenditure goes towards mental health, and that nearly 75% of those with a mental health condition are not treated. Within this context exists an NPO offering free national mental health helplines, yet little is known about the population accessing this resource, the nature of difficulties reported, and the kind of assistance

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27

Selander, Lisen. "Call me call me for some overtime : on organizational consequences of system changes /." Lund : Inst. of Economic Research, 2008. http://www.gbv.de/dms/zbw/568253639.pdf.

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28

Криводуб, Анна Сергіївна, Анна Сергеевна Криводуб, Anna Serhiivna Kryvodub та ін. "Интеллектуальный анализ данных о безошибочности операторов Call-центра. Подход к построению классификатора". Thesis, Сумский государственный университет, 2016. http://essuir.sumdu.edu.ua/handle/123456789/46614.

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В данном исследовании поставлена задача анализа возможности использования накопленных статистических данных для прогнозирования безошибочности. На начальной стадии исследования принято решение ограничиться учетом загруженности и коэффициента очереди.

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29

Kusama, Koichi. "Bilingual method in CALL software : the role of L1 in CALL software for reading." Thesis, University of Newcastle Upon Tyne, 2002. http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.247831.

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30

Kinable, Joris. "Malware Detection Through Call Graphs." Thesis, Norwegian University of Science and Technology, Department of Telematics, 2010. http://urn.kb.se/resolve?urn=urn:nbn:no:ntnu:diva-10908.

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Each day, anti-virus companies receive large quantities of potentially harmful executables. Many of the malicious samples among these executables are variations of earlier encountered malware, created by their authors to evade pattern-based detection. Consequently, robust detection approaches are required, capable of recognizing similar samples automatically.In this thesis, malware detection through call graphs is studied. In a call graph, the functions of a binary executable are represented as vertices, and the calls between those functions as edges. By representing malware samples as call gr

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31

Fox, Elizabeth J. S. "Call-independent identification in birds." University of Western Australia. School of Animal Biology, 2008. http://theses.library.uwa.edu.au/adt-WU2008.0218.

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[Truncated abstract] The identification of individual animals based on acoustic parameters is a non-invasive method of identifying individuals with considerable advantages over physical marking procedures. One requirement for an effective and practical method of acoustic individual identification is that it is call-independent, i.e. determining identity does not require a comparison of the same call or song type. This means that an individuals identity over time can be determined regardless of any changes to its vocal repertoire, and different individuals can be compared regardless of whether

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32

Starnino, Carmine. "What do you call this?" Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2000. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp04/MQ59252.pdf.

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33

Connor, Michael. "A place to call home." Thesis, Georgia Institute of Technology, 1988. http://hdl.handle.net/1853/17098.

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34

McBride, Abigail D. (Abigail Downing). "Don't call it a seagull!" Thesis, Massachusetts Institute of Technology, 2012. http://hdl.handle.net/1721.1/76140.

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Thesis (S.M. in Science Writing)--Massachusetts Institute of Technology, Dept. of Humanities, Graduate Program in Science Writing, 2012.<br>Cataloged from PDF version of thesis.<br>Includes bibliographical references (p. 38-41).<br>Many people assume there's only one kind of "seagull." On the contrary, the world is home to dozens of gull species spanning an array of shapes, sizes, plumage patterns, behaviors, and lifestyles (and some of those gulls aren't affiliated with the sea at all). The pattern of similarities and differences between species poses an interesting taxonomic challenge: Can w

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35

Chassioti, Efthimia. "Queueing models for call centres." Thesis, Lancaster University, 2005. http://eprints.lancs.ac.uk/53535/.

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This research develops and evaluates queueing models that can be used to model characteristics of basic call centres, i.e. multi-server systems with time-dependent arrival rates, general service time distribution and state-dependent abandonments on arrival (balking). The discrete-time modelling approach which has previously been used for modelling the time-dependent behaviour of multi-server queues is extended to incorporate state-dependent balking. Pure birth state-dependent arrival processes are studied for different arrival rates and are extended for the case of a recurrent arrival rate. Tw

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36

Somerville, Linda. "The culture of the call." Theological Research Exchange Network (TREN), 2007. http://www.tren.com/search.cfm?p028-0272.

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37

Jurecki, Nancy. "A call for full participation." Theological Research Exchange Network (TREN), 1996. http://www.tren.com.

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38

Klingler, David. "Jonah a call for repentance /." Online full text .pdf document, available to Fuller patrons only, 2004. http://www.tren.com.

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39

Bontrager, Joshua. "Double Down at Last Call." OpenSIUC, 2014. https://opensiuc.lib.siu.edu/theses/1474.

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I came to SIU with poetic sensibilities and a sense of whimsy about writing from my undergraduate years. In the interim period, I managed the volunteer construction of over 120 new homes in Hurricane Katrina ravaged Southeast Louisiana and the home repair of hundreds more for low-income families in the impoverished region of Appalachia. I have stories. I can swing a hammer and cut a board straight as a factory edge. I wanted the same craft knowledge in poetry as I gained in home building. I did not and still do not avidly read poetry. Too often I feel poetry strives for obfuscation and

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40

Blažej, Michal. "Postavení a úloha call center." Master's thesis, Vysoké učení technické v Brně. Fakulta podnikatelská, 2008. http://www.nusl.cz/ntk/nusl-221646.

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This diploma thesis deals with the topic of „Position and Function of Call Centres in Telecommunications”. It focuses on alternative ways of customer´s communication with the company mainly by mobile phone. The content of this work is the characteristics of services, the specification of ways of communication between the customer and the company, the description of T-Mobile´s products using the alternative ways of communication with the company, the survey of T-Mobile´s Call centre´s activities and the research part. The aim of this work is to find out recomandations and progressions for impro

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41

Baldon, Nicoló. "Time series Forecast of Call volume in Call Centre using Statistical and Machine Learning Methods." Thesis, KTH, Skolan för elektroteknik och datavetenskap (EECS), 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-265002.

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Time series is a collection of points gathered at regular intervals. Time series analysis explores the time correlations and tries to model it according to trend and seasonality. One of the most relevant tasks, in time series analysis, is forecasting future values, which is considered fundamental in many real-world scenarios. Nowadays, many companies forecast using hand-written models or naive statistical models. Call centers are the front end of the organization, managing the relationship with the customers. A key challenge for call centers remains the call load forecast and the optimization

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42

Timm, Elke. "Arbeit im Call-Center Tätigkeitsstrukturen, Belastungen und Ressourcen." Saarbrücken VDM, Müller, 2003. http://deposit.d-nb.de/cgi-bin/dokserv?id=3033001&prov=M&dok_var=1&dok_ext=htm.

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43

Leung, Fung-yee, and 梁鳳儀. "The management of intrusion in telephone calls: a study of call-waiting in Cantonese telephoneconversations." Thesis, The University of Hong Kong (Pokfulam, Hong Kong), 1997. http://hub.hku.hk/bib/B31214356.

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44

Bettesworth, Fiona. "Factors influencing performance of call centre agents : a study of a South African outsourced call centre." Diss., University of Pretoria, 2009. http://hdl.handle.net/2263/23840.

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This paper explores the factors influencing performance of call centre agents in a South African outsourced call centre in the motor industry, specifically in respect of organisational identification, job satisfaction and emotions at work. The ability to compete in the global economy will become increasingly reliant on the ability of organisations to satisfy the needs of customers. As organisations outsource the call centre element of their businesses to dedicated call centre providers, these call centre providers will need to become even more competitive. This ability to compete relies on the

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45

Honar, Elnaz, and Jahromi Seyed AmirHossein Mortazavi. "A Framework for Call Graph Construction." Thesis, Linnaeus University, School of Computer Science, Physics and Mathematics, 2010. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-6629.

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<p>In object oriented programming, a Call Graph represents the calling relationships between the program’s methods. To be more precise, a Call Graph is a rooted directed graph where each node of the graph represents a method and each edge <em>(u, v)</em> represents a method call from method <em>u </em>to method <em>v.</em></p><p><em></em>Focus of this thesis is on building a framework for Call Graph construction algorithms which can be used in program analysis. Our framework is able to be initialized by different front-ends and constructs various Call Graph algorithms. Here, we instantiate fra

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Gordi, Michelle Romilla. "Job satisfaction of call centre representatives." Thesis, University of the Western Cape, 2006. http://etd.uwc.ac.za/index.php?module=etd&amp.

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The aim of the study is to prove that a correlation exist between job satisfaction and the levels of absenteeism, turnover, performance and customer satisfaction. Data were collected using the Job Satisfaction Survey which is a self-administered questionaire to measure job satisfaction of call centre representatives. Additional data were collected using the company's existing measures for measuring absenteeism, turnover, performance and customer satisfaction. The study found a relationship between job satisfaction and performance, between job satisfaction and turnover and between job satisfact

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Kluczny, Harold Howard. "The call to become an educator." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 1998. http://www.collectionscanada.ca/obj/s4/f2/dsk2/ftp03/NQ34869.pdf.

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48

Inglis, Michael P. "Valuation of vulnerable European call options." Thesis, National Library of Canada = Bibliothèque nationale du Canada, 2001. http://www.collectionscanada.ca/obj/s4/f2/dsk3/ftp05/NQ63708.pdf.

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49

Ho, Chi-Jui. "Call admission control in cellular networks." Diss., Georgia Institute of Technology, 1992. http://hdl.handle.net/1853/15730.

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Dawson, Alison S. F. "Call centre employment a qualitative study." Thesis, University of Stirling, 2002. http://hdl.handle.net/1893/988.

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This study explores aspects of the nature and experience of call centre employment. In 1972 only 42% of UK households had a home-based telephone (BIFU, 1996). By 2000 98% of UK homes had access to either fixed-line or mobile telephone services (Oftel, 2001). The commercial exploitation of this artifact is now being realised through call centres employing sophisticated information and communications technologies. Virtually unheard of a decade ago, UK call centres provided jobs for an estimated 264,000 people in 2001 (Datamonitor, 1999). They have increasingly attracted public and academic atten

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